وظائف مهندس سلامة في الجزائر

<ul> <li><font dir="auto" ><font dir="auto" >Monitor operational activities.</font></font></li> <li><font dir="auto" ><font dir="auto" >develop and update dashboards and tracking tools.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analyze data and prepare activity reports.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure compliance with operational procedures.</font></font></li> <li><font dir="auto" ><font dir="auto" >Collaborating with different departments to ensure the smooth running of operations.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Baccalaureate at minimum; university training in statistics, accounting or similar field is desirable.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent mastery of Microsoft Excel.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to develop tracking charts and reports.</font></font></li> <li><font dir="auto" ><font dir="auto" >Rigour, organisation and a sense of responsibility.</font></font></li> </ul> <p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Provide administrative support for files and documents. Manage correspondence, calls, and daily administrative tasks. Prepare reports and ensure proper filing. Coordinate with various company departments. Experience in a similar role is required. You must be organized, meticulous, and discreet. If you meet these requirements, please submit your CV by clicking on the "Apply" tab. Algiers, Birtouta</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Experience in a similar role. Organised, rigorous and discreet.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Assurer le contr le des analyses faites par l' quipe, la validation ou le refus des transactions escalad es par les quipes op rationnelles. Validation des propositions de d claration de soup on (DS) faites par les analystes Conformit ou escalad es par la ligne m tier. Centraliser et traiter les flux d'informations en qualit de correspondant CTRF. Veille la fiabilit de la documentation recueillie des relations d'affaires dans le cadre des dossiers d'Entr e En Relation (EER), des clients personnes morales mais galement dans le cadre des r visions des dossiers suivant la r glementation et les proc dures internes. Veille l'assurance d'une analyse pr cise et approfondie des documents r colt s pour le dossier KYC. Inculquer l' quipe Conformit une attitude responsable, mature et professionnelle, via une bonne gestion du temps et des priorit s et dans le respect des coll gues et de la hi rarchie. Piloter la formation et la mont e en comp tences de l' quipe de la soci t sur les enjeux de Conformit et de LBC-FT (Lutte contre le Blanchiment de Capitaux et le Financement du Terrorisme). Assurer le traitement des alertes et les rapports dans les d lais. Elaborations des rapports r glementaires. Suivre la mise en place et la cl ture des actions relatives aux mesures conservatoires mises pas les organes comp tents et/ou par la COSOB l' gards de la client le/prospect. Assurer la sensibilisation de la ligne m tier en prenant en consid ration les constats d j soulev s par les diff rentes missions de contr le permanent. Assurer une assistance l' quipe du contr le permanent notamment sur les proc dures qui rel vent du p rim tre de la Conformit . Assurer une assistance la ligne m tier dans le cadre des ouvertures, des sorties (Exit) ou des rectifications de relations d'affaires tout en respectant les proc dures AML KYC - Participer la r daction et la mise en place des proc dures Conformit . Assurer un suivi du programme de r vision des dossiers clients, notamment les clients risque lev .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bac+5 en droit, finance, audit ou domaine similaire. Exp rience de 3 5 ans dans un poste similaire. Bonne connaissance de la r glementation et du contr le interne. Rigueur, int grit , sens de l'organisation et esprit d'analyse. Ma trise du Pack Office.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Actively monitor current calls for tenders. Analyze specifications and identify technical and administrative requirements. Prepare and compile application and bid files. Coordinate with technical, commercial, and financial departments to gather necessary documents. Ensure timely submission.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Fluency in French and Arabic. Good knowledge of public and private procurement procedures. Rigor and attention to detail. Good organization and prioritization skills.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, the following are considered first-tier candidates: Internal candidates Candidates from the following IOM Member States that are not represented among staff members in the Professional and higher categories: Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Timor-Leste, Tonga, Trinidad and Tobago, Tuvalu, Vanuatu Second tier candidates include: All external candidates, except candidates from non-represented member states of IOM.</p><p>Under the overall supervision of the Chief of Mission (CoM) and direct supervision of the Resources Management Officer (RMO) and, in close collaboration with the Regional Office, and in close coordination with the Department of Financial and Administrative Management (DFM) at Headquarters (HQ) and the Global Shared Services Centre (GSSC), the Finance Officer will be responsible and accountable for supporting and coordinating the budgetary and financial functions of the Algeria, Country Office (CO).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Qualifications and Experience</h2><p>Master's degree in Accounting, Business Administration, or a related field from an accredited academic institution with two years of relevant professional experience; University degree in the above fields with four years of relevant professional experience.</p><p>Professional certification as a Chartered Accountant (CA) or Certified Public Accountant (CPA), Chartered Institute of Management Accountants (CIMA), or Association of Chartered Certified Accountants (ACCA) will be an advantage.</p><p>Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><h2>Experience</h2><ul><li>Experience in accounting, financial management, and reporting;</li><li>Experience in preparing clear and concise financial and management reports;</li><li>Experience working in and with international institutions;</li><li>Experience with internal control assessment, internal or external audit;</li><li>Previous work experience in the Region is an advantage; and,</li><li>Previous working experience in emergency operations is an advantage.</li></ul><h2>Skills</h2><ul><li>Knowledge of International Public Sector Accounting Standards (IPSAS);</li><li>Knowledge of the IOM/UN accounting system, software, and procedures, Common System regulations, policies, and procedures is a distinct advantage;</li><li>Familiarity with financial oversight and public administration is an advantage; and,</li><li>Knowledge of MS Office products and good computer literacy skills are required.</li></ul><h2>Languages</h2><p>Fluency in English and French is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, Russian and Spanish) is an advantage.</p><p>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><h2>Required Competencies</h2><p>IOM's competency framework can be found at this link. Competencies will be assessed during the selection process.</p><h2>Values</h2><p>All IOM staff members must abide by and demonstrate these five values:</p><ul><li><strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li><strong>Integrity and transparency</strong>: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li><strong>Professionalism</strong>: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li><strong>Courage</strong>: Demonstrates willingness to take a stand on issues of importance.</li><li><strong>Empathy</strong>: Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h2>Core Competencies behavioural indicators Level 2</h2><ul><li><strong>Teamwork</strong>: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li><strong>Delivering results</strong>: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li><strong>Managing and sharing knowledge</strong>: Continuously seeks to learn, share knowledge and innovate.</li><li><strong>Accountability</strong>: Takes ownership for achieving the Organization's priorities and assumes responsibility for own actions and delegated work.</li><li><strong>Communication</strong>: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators Level 2</h2><ul><li><strong>Leadership</strong>: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization's vision. Assists others to realize and develop their leadership and professional potential.</li><li><strong>Empowering others</strong>: Creates an enabling environment where staff can contribute their best and develop their potential.</li><li><strong>Building Trust</strong>: Promotes shared values and creates an atmosphere of trust and honesty.</li><li><strong>Strategic thinking and vision</strong>: Works strategically to realize the Organization's goals and communicates a clear strategic direction.</li><li><strong>Humility</strong>: Leads with humility and shows openness to acknowledging own shortcomings.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><b><font dir="auto" ><font dir="auto" >Administrative Officer, Legal &amp; Social Law Department</font></font></b></font></font></li><li><b><font dir="auto" ><font dir="auto" ><br></font></font></b></li><li> <b><font dir="auto" ><font dir="auto" >Legal file management</font></font></b><font dir="auto" ><font dir="auto" > : Creation, organization and meticulous monitoring of introductory files (professional disputes, labor inspections, judicial bodies).</font></font></li> <li> <b><font dir="auto" ><font dir="auto" >Monitoring of procedures</font></font></b><font dir="auto" ><font dir="auto" > : Drafting, filing and monitoring of requests, memoranda and legal correspondence with institutions (Courts, Labour Inspectorate, CNAS, etc.).</font></font></li> <li> <b><font dir="auto" ><font dir="auto" >Secretarial and mail services</font></font></b><font dir="auto" ><font dir="auto" > : Receiving, processing, registering and distributing mail (outgoing/incoming) and legal notifications.</font></font></li> <li> <b><font dir="auto" ><font dir="auto" >Regulatory support</font></font></b><font dir="auto" ><font dir="auto" > : Participation in legal monitoring concerning labor law and social law in Algeria.</font></font></li> <li> <b><font dir="auto" ><font dir="auto" >Archiving</font></font></b><font dir="auto" ><font dir="auto" > : Secure physical and digital filing of personnel and legal affairs files.</font></font></li> </ul> <ul> <li> <b><font dir="auto" ><font dir="auto" >Education</font></font></b><font dir="auto" ><font dir="auto" > : University degree in Public Law, Private Law or Business Law, with a specialization or strong interest in Social Law / Labour Law.</font></font></li> <li> <b><font dir="auto" ><font dir="auto" >Experience</font></font></b><font dir="auto" ><font dir="auto" > : Successful experience of [X] years in a similar position, ideally within a corporate legal department or law firm.</font></font></li> <li> <b> <u><font dir="auto" ><font dir="auto" >Technical skills and requirements</font></font></u> </b><font dir="auto" ><font dir="auto" > :</font></font></li> <li> <b><font dir="auto" ><font dir="auto" >Essential mastery of Algerian legislation</font></font></b><font dir="auto" ><font dir="auto" > : Perfect knowledge of the Labor Code (Law 90-11 and subsequent texts) and social law procedures.</font></font></li> <li> <b><font dir="auto" ><font dir="auto" >Action-related qualities</font></font></b><font dir="auto" ><font dir="auto" > : Excellent writing logic, professional style, precise and rigorous.</font></font></li> <li> <b><font dir="auto" ><font dir="auto" >Computer skills</font></font></b><font dir="auto" ><font dir="auto" > : My perfect mastery of the Office Pack (Word, Excel, Outlook) and ease with administrative management tools (ERP, MS ToDo &amp; WhatsApp Bureau).</font></font></li> <li> <b><font dir="auto" ><font dir="auto" >Languages</font></font></b><font dir="auto" ><font dir="auto" > : Fluent in Arabic and French (spoken and written). Knowledge of a third language is a significant asset.</font></font></li> </ul> <p> <b> <u><font dir="auto" ><font dir="auto" >Personal qualities</font></font></u> </b><font dir="auto" ><font dir="auto" > :</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Administrative rigor and a keen sense of organization.</font></font></li> <li><font dir="auto" ><font dir="auto" >Absolute discretion and respect for confidentiality.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analytical, listening and responsiveness skills.</font></font></li></ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" >To provide in-person and telephone reception for visitors and partners.</font></font></li> <li><font dir="auto" ><font dir="auto" >To write, record, classify and archive administrative documents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage incoming and outgoing mail.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the administrative follow-up of files and update the databases.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare the documents, reports and tracking tables.</font></font></li> <li><font dir="auto" ><font dir="auto" >Process administrative requests and liaise between different departments.</font></font></li> <li><font dir="auto" ><font dir="auto" >Organize appointments, meetings and travel arrangements if necessary.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Training in administration, management or secretarial work.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good mastery of office tools (Word, Excel, Outlook).</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of organization, rigor and autonomy.</font></font></li> </ul> <p> <b><font dir="auto" ><font dir="auto" >If you match this profile, please send your CV by clicking</font></font><br></b> </p> <p> <b><font dir="auto" ><font dir="auto" >on the apply tab</font></font></b> </p> Alger</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Handles orders entrusted by his chief for local purchases concerning maintenance and realization products. Prospects the local market and establishes comparative sheets which he transmits to his chief who must decide according to the purchasing procedure in force. Delivers the merchandise to the stock management and stores department which must ensure quantitative and qualitative control. Processes and checks supplier invoices and forwards them for payment and justification, particularly regarding quality, quantity, and deadlines. Keeps archives related to their activities. Provides periodic and punctual documents within the prescribed deadlines as part of his activity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University level. Training in purchasing and supply procedures. 3 to 5 years of experience in purchasing and supply. Rigor and availability.</p><p></p></section>

<p><font dir="auto" ><font dir="auto" >Enhance the company's image by defining, adapting, and implementing its internal and/or external communication strategy. Organize and oversee the execution of the company's communication activities and tools. Promote the company's brand image and achievements to various target audiences. Manage relationships with external service providers (agencies, media, PR, communications, etc.). Maintain relationships with the press and media.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >University degree in a field relevant to the position. Agility and proactivity. Adaptability to change and complexity. Empathy and active listening skills. Fluency in spoken and written Arabic, French, and English. Comfortable speaking in public. Experience in the field.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Employee Relations Officer facilitates positive relationships between employees and the organization, ensuring a productive and harmonious work environment. They are responsible for implementing and enforcing employee policies and procedures, addressing grievances and conflicts, and promoting employee engagement and morale. Additionally, Employee Relations Officers play a key role in providing guidance and support to both employees and management on matters related to employment laws, regulations, and Company policies. They also participate in the development and implementation of programs and initiatives aimed at improving employee satisfaction and retention. </p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Promote customer-centric services, fair and transparent people practices.</p><br> <p>Contribute with ideas for a smoother and efficient day-to-day operation.</p><br> <p>Comply with our Attendance protocols.</p><br> <p>Ensure adequate support is provided to the employees on all their queries.</p><br> <p>Prepare employee files and ensure all employee related documents throughout their lifecycle are filed.</p><br> <p>Keep up to date with policy changes.</p><br> <p>Administers the HR Services in a precise and timely manner; and ensures a high-quality standard is applied to all transactions.</p><br> <p>Execute transactions related to Onboarding, Offboarding, Leave approvals, Ticketing, Medical insurance, Reimbursements, Personal information updates, Generate business letters, Respond to ASK HR queries</p><br> <p>Ensure compliance with all relevant HSEandE and QM policies, procedures, and controls across the department to guarantee self and Team safety, legislative compliance, delivery of high-quality service standards and a responsible environmental attitude</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Proficient knowledge of labor laws, regulations, and best practices in employee relations is essential for navigating complex employment issues and ensuring compliance.</p><br> <p>Strong communication and interpersonal skills are necessary for effectively mediating conflicts, conducting investigations, and providing guidance to employees and managers.</p><br> <p>Analytical skills are valuable for assessing employee feedback, identifying trends, and making data-driven recommendations for improving employee relations.</p><br> <p>Empathy and emotional intelligence are important qualities for understanding the needs and concerns of employees and building trust and rapport.</p><br> <p>Experience in conflict resolution, negotiation, and mediation enhances the ability to address and resolve employee grievances and disputes in a fair and equitable manner.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>Employee Experence and Design Thinking L2<br>Data Driven L2<br>SAP ERP Human Resources L2<br>People Advocacy L2<br>Agility<br>Digital Integration L2<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Commerce or Business Administration<br><br><br><br> </div>

<p><font dir="auto" ><font dir="auto" >Participate in the development and definition of the rules and practices of the procurement process; Monitor changes in the legislative and regulatory framework for procurement; Prepare application notes for legislative and regulatory texts related to procurement; Prepare and draft routine documents and decisions; Research and verify relevant texts on procurement regulations; Monitor regulatory developments across the entire field; Manage relationships with internal and external stakeholders; Develop a dashboard for operations related to their activity; Provide support in the area of ​​procurement; Perform any additional tasks related to their activity, as assigned by their superiors.&nbsp;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >University degree in Law, Finance and Accounting, Management Science, Human Resources Management. Proficiency in administrative and legal regulations applicable to markets. Ability to draft official documents with precision and clarity.</font></font></p>

<p><font dir="auto" ><font dir="auto" >Manage personnel administration. Participate in the recruitment and onboarding of new employees. Maintain personnel files (contracts, absences, leave). Participate in payroll processing and social security declarations. Implement company HR procedures. Monitor training and skills development.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Training in Human Resources, management, or equivalent. Proficiency in office software. Good interpersonal and organizational skills. Sense of confidentiality, rigor, and autonomy.</font></font></p>

<p><font dir="auto" ><font dir="auto" >To liaise with and collect information from the procurement opening committee, the bid opening committee, and the technical and financial evaluation committees regarding specifications and the administration. To monitor the resolution of reservations made by the procurement committee in consultation with the secretariat and relevant departments. To draft reports on the work of the procurement control committees. To ensure the application of applicable regulations, notes, and instructions by the committees. To file and archive committee minutes and all documents related to the department. To monitor the validity periods of bids submitted by successful bidders.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >University degree in Law, Finance and Accounting, Management Science, and Human Resources Management. Ability to plan, prioritize, and manage multiple files simultaneously. Excellent oral and written communication skills.</font></font></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervise, coordinate and oversee security agents under his group. Organize shift handover and ensure the distribution of agents according to the established security system. Ensure the transfer of instructions with the outgoing group leader. Verify the presence, punctuality, and regulatory attire of agents. Regularly check guard posts and sensitive points of the site. Ensure compliance with and application of general and specific security instructions. Supervise access control for people, visitors, and vehicles. Ensure control of entries and exits in accordance with internal procedures. Organize and control surveillance rounds. Immediately report any anomaly, incident, or situation presenting a risk to management. Ensure information flow and write necessary reports and summaries. Ensure the proper maintenance of the logbook and security registers. Participate in emergency management in accordance with internal procedures. Ensure the availability and proper use of resources and equipment assigned to the group. Sensitize agents to compliance with instructions, discipline, and internal procedures. Regularly report to the hierarchical manager on the group's activity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum two (02) years of experience in a similar position. National service must be completed.<br>Free criminal record is mandatory.<br>Physical fitness criteria may be required.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Analyze and follow up on unpaid accounts by identifying overdue receivables, verifying customer information, and qualifying files. Contact customers and establish contact by telephone, mail to negotiate appropriate payment solutions (installments, deferrals, etc.). Negotiate and implement collection solutions and propose realistic repayment plans and ensure their compliance. Update databases and record all actions taken and information related to collection files in the information system. Follow necessary procedures and collaborate with legal counsel for the sending of formal notices or for initiating more formal proceedings. Prevent disputes and identify the causes of non-payment and propose preventive actions to limit future risks. Report on activity and establish regular reports on the status of receivables and collection performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Negotiation and persuasion skills, ability to convince and gain customer buy-in. Excellent interpersonal and communication skills, ability to listen, dialogue and manage delicate situations with diplomacy. Ability to manage a large number of files and follow strict procedures. Ability to take initiative and work independently. Good knowledge of office software (Office Pack) and customer relationship management (CRM) or collection tools. Knowledge of collection procedures and related regulations. Analytical skills to assess financial risks.</p><p>Higher education in finance, accounting, business or equivalent. Successful experience in debt collection or customer relationship management (minimum 2 years). Excellent interpersonal skills, diplomacy and firmness. Driving license B, national mobility for frequent travel.</p><p></p></section>