وظائف طبيب جلدية في الجزائر

<p>Perform consultations, clinical examinations, and diagnoses. Carry out current conservative and surgical dental care. Design, prepare, and place fixed prostheses (crowns, bridges, veneers, etc.). Develop treatment plans adapted to patient needs. Ensure post-treatment follow-up and oral health prevention. Collaborate with the prosthetics laboratory and other health professionals.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma of Doctor of Dental Medicine.</li><li>Minimum 5 years of experience in a dental practice or clinic.</li><li>Excellent mastery of fixed prosthetics.</li><li>Registration with the Order of Dental Surgeons (if applicable).</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide routine nursing care (dressings, injections, blood draws, IV infusions) Monitor patients' health status and report observations to the physician Apply medical prescriptions and care protocols Prepare and administer treatments in accordance with hygiene and safety rules Ensure traceability of care (patient files, monitoring sheets) Participate in welcoming, informing, and supporting patients and their families Ensure the sterilization and management of medical equipment</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">State diploma in nursing or equivalent. Experience: experience in an industrial setting. Proficiency in emergency and first aid protocols. Excellent interpersonal skills and listening skills.</font></font></p>

<ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure regular health monitoring of livestock and animals.&nbsp;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Carry out farm visits, diagnoses, autopsies and sampling.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Establish and monitor prevention and vaccination programs.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prescribing, administering and monitoring treatments, in compliance with veterinary drug regulations.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement and monitor hygiene and biosecurity measures.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor health and zootechnical indicators (mortality, morbidity, performance).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advise teams and breeders and collaborate with production and nutrition departments.</font></font></li> </ul> <p><br></p><p><strong>Desired Candidate Profile</strong></p><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Doctor of Veterinary Medicine degree, registered with the veterinary board or authorized to practice.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Recent graduate: internships or initial experience in livestock farming, particularly poultry farming, would be appreciated.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Motivation, learning ability and team spirit.</font></font></li> </ul>

<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Project Context and Scope Under the overall supervision of the Chief of Mission, the direct supervision of the Migration and Health Physician, the successful candidate shall be responsible for providing medical examination for beneficiaries, technical and operational oversight for the Mission s migration health portfolio,) as needed. Their primary responsibility will be to provide psychiatric assessments, interventions, and support to migrants, work closely with a multidisciplinary team to address the mental health needs and ensure the well-being of individuals and families. Organizational Department / Unit to which the Consultant is contributing In close ccordination with MHD and MHPPS teams with clear elaborated referral mechanism and case management.</p><p>Tasks to be performed under this contract</p><p>Psychiatric Assessments : Conduct psychiatric assessments and screenings for migrants upon their arrival. Evaluate and document their mental health conditions, identify any immediate psychiatric concerns, and provide necessary follow-up, care.</p><p>Crisis Intervention : Respond to psychiatric crises and provide immediate psychiatric care to migrants in acute distress. This includes conducting risk assessments, crisis management, and providing therapeutic interventions to stabilize patients.</p><p>Mental Health Support: Offer individual and group therapy sessions to migrants, addressing a range of mental health issues such as trauma, anxiety, depression, and adjustment difficulties. Provide psychoeducational on coping strategies and resilience-building techniques.</p><p>Collaborative Care : Collaborate with the multidisciplinary team to develop individualized care plans for migrants with complex mental health needs. Coordinate with other healthcare providers, social workers, and interpreters to ensure holistic and culturally sensitive care.</p><p>Capacity Building and Training: Provide training and support to healthcare staff, including nurses and social workers, on recognizing and addressing common mental health issues among migrants. Offer guidance on best practices for promoting positive mental health.</p><p>Documentation and Reporting : Maintain accurate and up-to-date medical records, documenting psychiatric assessments, treatments, and follow-up care provided to migrants. Prepare regular reports on psychiatric activities and outcomes for internal and external reporting purposes.</p><p>On-Call Work : Be available for on-call shifts, as needed, to provide urgent psychiatric consultations and interventions for migrants experiencing mental health emergencies outside of regular working hours. Perform any other duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications and Experience</h3>Education Medical degree with specialization in Psychiatry and valid license to practice psychiatry in the relevant jurisdiction. Experience Experience working in the field of migration health, refugee mental health, or a similar healthcare setting is preferred. Knowledge of trauma-informed care, cultural psychiatry, and cross-cultural communication techniques. Empathy, cultural sensitivity, and the ability to build rapport with individuals from diverse cultural backgrounds. Strong clinical assessment and diagnostic skills, with the ability to formulate appropriate treatment plans. Ability to work in a fast-paced and high-pressure environment, demonstrating resilience. Languages Fluency in English and French (oral and written). Working knowledge of Arabic is an advantage. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.<h3>Required Competencies</h3>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies behavioural indicators Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Location:</strong>&nbsp;Algiers, Algeria</p><br><p><strong>Job Type:</strong>&nbsp;Full-time</p><br><p><strong>About Us:</strong></p><br><p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.</p><br><p>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 9 R&amp;D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.</p><br><p><strong>Description:</strong></p><br><p>We are looking for a talented&nbsp;<strong>Associate Scientist-Analytical Research&nbsp;</strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><br><p>If you want to be part of a team that cares about impact, this is the place for you.</p><br><p><strong>Main Responsibilities:</strong></p><br><ul><li>Perform physical and chemical analyses as part of analytical research activities.</li><li>Implement and follow the laboratory’s Standard Operating Procedures (SOPs).</li><li>Carry out analytical method validation in accordance with regulatory requirements.</li><li>Conduct comparative dissolution studies.</li><li>Perform instrument calibration and verification tasks.</li><li>Handle sampling during process validations (Premix, Blend, and finished product).</li><li>Ensure compliance with the laboratory documentation system.</li><li>Use chromatography software such as LabSolutions, Empower, and Chromeleon.</li><li>Apply cGMP and GLP requirements in all laboratory activities.</li><li>Execute work plans defined by the Supervisor of Analytical Research and collaborate with project teams.</li></ul><p><strong>Required Skills:</strong></p><br><ul><li>Good knowledge of cGMP and GLP standards.</li><li>Familiarity with analytical instruments and laboratory techniques.</li><li>Proficiency in chromatography software (LabSolutions, Empower, Chromeleon).</li><li>Knowledge of SAP and good computer skills.</li><li>Strong communication skills and ability to work effectively in a team.</li></ul><p><strong>Academic Background and Knowledge:</strong></p><br><ul><li>Master’s degree in chemistry or a related scientific field, or Doctor of Pharmacy.</li><li>1–3 years of experience in the pharmaceutical industry, preferably in an analytical laboratory or R&amp;D setting.</li></ul><p><strong>Learn more about Hikma in Algeria&nbsp;hikma-algeria-factsheet-aug-2025-en.pdf</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, &nbsp;where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><br>The Position<p><b><i>Local customer facing role unlocking value along patient journeys</i></b></p><br><ul><li><p><span>Health care is changing: Radical innovation, increased openness to change, increasing patient empowerment, multiple sources of medical information, and pressure on public spending. As a result of all this, the needs of our stakeholders continue to evolve.</span></p><br></li><li><p><span>The Patient Journey Partner (PJP) is at the center of the new Roche organization, turning upside down the role we play in society - from mostly offering world-class medicines towards much more partnering, innovating and leading generative disruption. By doing so the PJP will be directly accountable to deliver better outcomes for patients, their community, the ecosystem and the organization, faster.</span></p><br></li><li><p><span>The PJP is an empowered leader and the local face of Roche. She or he partners closely with all stakeholders directly touching the patient journey (in a given therapeutic or disease area), gaining a deep understanding of their needs in order to connect Roche’s capabilities to co-create meaningful solutions.</span></p><br></li><li><p><span>This role is locally embedded in the ecosystem, it is an integrated role, functionally agnostic, (i.e. it does not fit into the traditional concepts of Commercial/Sales or Medical Affairs)</span></p><br></li><li><p><span>It has no profitability, sales objectives or incentives</span></p><br></li></ul><p><b><b>Responsibilities</b><b>:</b></b></p><br><p><span>The PJP is a senior level role within the affiliate, who has decision making authority to request resources of Roche (both within the affiliate and broader network) in order to have improved impact on the patient journey&nbsp;</span></p><br><ul><li><p><span>The PJP focuses on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, faster. They also bring the inside out, to bring Roche expertise, science and knowledge to the ecosystem.</span></p><br></li><li><p><span>Acts as trusted partner and is the primary (but non-exclusive) point of contact between stakeholders and Roche; the PJP shares the patient and stakeholder community needs internally, prioritizes and secures resources, and drives solutions that deliver outcomes faster.</span></p><br></li><li><p><span>Partners with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value for patients and the community.</span></p><br></li><li><p><span>Stewards Roche’s products through their lifecycle and supports their appropriate use, which includes sharing their merits with HCPs in a truthful and balanced manner.</span></p><br></li><li><p><span>By overseeing the patient journey in its entirety, the PJP acts as a system thinker with the ability to identify shared purpose among stakeholders and leverages this to co-create solutions with stakeholders in the ecosystem.</span></p><br></li><li><p><span>The role is empowered to pull in expertise and resources locally and from the network as needed, including in collaboration with other PJPs.</span></p><br></li><li><p><span>Ensuring great experiences whenever stakeholders in the ecosystem engage with Roche employees, products and services.</span></p><br></li></ul><p><b><b>Mindset &amp; Behaviors/ VACC:</b></b></p><br><p><span>The PJP demonstrates personal purpose around improving the patient journey, as well as strong passion to create value and impact on the ecosystem. They think from an Enterprise level, beyond boundaries and borders, in order to bring best possible outcomes to both the local health environment, and more broadly, across Roche globally.&nbsp;</span></p><br><ul><li><p><span>Visionary: defining and embedding the strategy around creating improved patient journeys</span></p><br></li><li><p><span>Mindset:</span></p><br><ul><li><p><span>Strong entrepreneurial mindset with outstanding partnering capabilities (coaching, consulting, ability to deeply listen, question and understand)</span></p><br></li><li><p><span>Growth mindset, able to learn and unlearn quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside Roche</span></p><br></li><li><p><span>Self managed and self directed - altruistic in supporting the global network</span></p><br></li><li><p><span>Display of integrity in everything (i.e. open, honest, ethical and genuine)</span></p><br></li></ul></li><li><p><span>Enabler mindset leveraging the internal and external networks to create value, sharing back and scaling.</span></p><br></li><li><p><span>Boldly acts on key decisions and opportunities and boldly stops any activity that is not adding value. Ability to say “No” to stakeholders when the value is not predictable/foreseen.</span></p><br></li></ul><p><b><b>Skills and Experience:&nbsp;</b></b></p><br><p><b><b>Knowledge and Qualifications</b><b>:</b></b></p><br><ul><li><p><span>System thinker and deep listener</span></p><br></li><li><p><span>Excellent stakeholder engagement skills including partnering with TAE's and organizations is required. Experience partnering with PAGs is highly desired.</span></p><br></li><li><p><span>Experience leading Cross-functional team is required. Experience in both formulating cross-functional strategies and orchestrating cross-functional teams is highly desired.</span></p><br></li><li><p><span>Strong business acumen with desired expertise in commercialization, medical and customer experience excellence</span></p><br></li><li><p><span>Able to understand and leverage digital means and tools is desired</span></p><br></li><li><p><span>Deep experience in agile ways of working is desired</span></p><br></li></ul><p><b><b>Knowledge:</b></b></p><br><ul><li><p><span>Deep understanding of patient journey(s) and related treatments in defined disease area(s), enabling engagement at the specialist level.</span></p><br></li><li><p><span>Broad understanding of Roche’s present portfolio and future pipeline, such that they can work on future-based solutions</span></p><br></li><li><p><span>Robust understanding of medical affairs strategies and tactics including clinical research</span></p><br></li></ul><p><b><b>Other relevant capabilities:</b></b></p><br><ul><li><p><span>Fluent in local language. Proficient in English to collaborate internally&nbsp;</span></p><br></li><li><p><span>Across the broader Roche enterprise is highly desired</span></p><br></li></ul><p><b><b>Preferred Qualifications:</b></b></p><br><ul><li><p><span>Scientific University degree (Medical Doctor, Biologist, Pharmacist or Veterinary).&nbsp;</span></p><br></li><li><p><span>Practical understanding of digital innovation methodologies</span></p><br></li></ul>Who we are<p>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><br><p><br>Let’s build a healthier future, together.</p><br><p><b>Roche is an Equal Opportunity Employer.</b></p><br> </div>

<p>JOB DESCRIPTION: Abbott is a global healthcare leader, creating breakthrough science to improve people s health. We re always looking towards the future, anticipating changes in medical science and technology. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: Career development with an international company where you can grow the career you dream of . A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This position works out of our offices, in Algeria in the Abbott Diabetes Care ( ADC) Division where we are committed to providing people with diabetes the freedom to continuously monitor and track their glucose levels with unsurpassed 14-day accuracy and no painful fingerstick. What You ll Do: Achieve reimbursement at national level in alignment with local and global guidelines. Prepare reimbursement documentations as specified by authorities in Algeria. Prepares proposals for pricing and reimbursement submissions of current and future products. Work closely with the Market Access Director and Management team to deliver and support all strategic goals. Leadership, Influencing and lobbying with multiple stakeholders at Country level (authorities, payers, KOLs, physician s associations, patient s associations ) Ethics and Compliance - Ensure all business activities are conducted within the framework of the Abbott Code of business conduct and applicable country local laws. Educate HCPs and patients on the use of the FreeStyle Libre digital health tools and platforms available for the interpretation of glucose data and reports. Obtain/place and follow up on any orders placed through any of the distribution channels available. Attend congresses and cycle meetings as and when required this includes events that might take place over a weekend. Maintain territory and customer records daily via the approved Abbott tools. Ensure coverage and frequency targets are met monthly.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in medical subject (pharmacy or other medical science). Preferred Experience: 10-15 years experience of which at least 3 years have been Market Access roles Bachelor's degree in medical subject (pharmacy or other medical science). A developer , Start-Up mindset: responsible for establishing a new market; should be able to set up and develop the overall national reimbursement. National/Public reimbursement experience, with launch &amp; complete reimbursement of at least one new product is a must. French and English language essential. Diabetes market experience is preferred. Medical devices experience is an advantage (not a must).</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The QA/QC Engineer ensures that work / projects are delivered based on good work practices and project specifications to guarantee completion of work within the given time limits with quality of work that meets or even exceeds the clients expectations by implementing international quality standards plans and quality procedures in all the construction activities. Assists in developing the Project Quality Management System by establishing procedures, plans and work instruction as needed.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Assist Project QA/QC Manager or Sr. QA/QC Engineer on implementing quality management system at site as per approved Project Quality Plan and IMS Procedures.</p><br> <p>Prepare work inspection requests (WIR) for each construction activity and submit to consultant to ensure it covers all the construction activities done on site.</p><br> <p>Check all incoming materials as per project specifications and approved material submittals.</p><br> <p>Monitor WIRs and test reports and update the Quality Manager and site team on the status.</p><br> <p>Establish and monitor control of QA/QC Plans, Method of Statements and Test Plans before commencement of the project and implementing it during the project in order to meet the project quality requirements and client’s expectations.</p><br> <p>Ensure that control of document procedures is implemented and all approved documents from consultant are distributed through the document control system.</p><br> <p>Check Inspection and Test Plan if available and all method statements and test plan are submitted for the consultant as per the approved ITP plan.</p><br> <p>Prepare work inspection request (WIR) for each construction activity and submitted to consultant to ensure it covers all the construction activities done on site.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p>Verify if work inspections are carried out as per the plan and advice the construction team for the corrective action to avoid the rejection of work and emphasizes that work inspection shall passed during the first submission with 90% rate.</p><br> <p>Ensure all incoming materials are checked as per the project specifications and approved material submittals.</p><br> <p>Inspect all materials internally before offering inspection to the consultant, raising the NCR to the supplier in case the substandard material is delivered, the record of inspection shall be included in the month Quality report.</p><br> <p>Monitor WIR and test reports and update Management, Construction Team, Planning, Quantity Surveyors and Cost Control Departments about the current job status.</p><br> <p>Maintain the records of all work and material inspection and provide the data in the weekly progress meetings.</p><br> <p>Record all test results and ensure it's availability for steel along with the mill certificates.</p><br> <p>Make sure that logs are available along with the test reports for all types of test as per the approved testing matrix.</p><br> <p>Checks concrete pour cards are maintained on daily basis and copy is provided to the storekeeper to raise the SRV and to the cost controller/QS</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p> Knowledge of work related standards, specifications, and quality systems such as: ISO 9001, QCS, SMACNA,</p><br> <p>ASHRAE, NFPA, etc.).With enough technical experience on dealing with various QC issues. Knowledge of local</p><br> <p>employment laws/regulations sufficient to analyze proposed policies. In-depth knowledge on the Quality</p><br> <p>Management System (QMS) or Integrated Management System (IMS)</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>QA Reviews and Inspections L2<br>QA Audits L2<br>Quality Control and Conformance L2<br>Quality Assurance L2<br>Agility<br>Standard Operating Procedures L2<br><br><br><u><b>Education</b></u> <br>Profesional degree in MMUP Engineer Registration (UPDA) or Lead Auditor certification (ISO 9001 or equal) or ASQC certification (CQM/CQE).<br>Bachelor's Degree in any related field or Civil Engineering<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2VB</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a L2 Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails, phone calls and chats; Take ownership of technical issues reported by customers and triage them as needed; Analyze and resolve customer inquiries containing technical issues or feedback; Follow procedures for proper escalation to relevant internal teams and key stakeholders; Maintain accurate records of failures, maintenance activities, and bugs; Contribute to and maintain the company’s support knowledge base and related documentation; Ensure compliance with the company’s Service Level Agreements (SLAs); What you need to succeed in this role: Excellent English communication skills (C1 for both spoken and written) ; At least 1–2 years of proven experience in a Technical Support Engineer or Product Support Engineer role; Hands-on experience with Windows and Linux operating systems; Tech-savvy with hands-on experience in hardware troubleshooting; Solid understanding of hardware and software interactions; Experience working with logs and performing data analysis; Strong troubleshooting and problem-solving abilities; Customer-oriented and responsible attitude; Excellent interpersonal skills; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with UAV/UAS systems; Hands-on experience with network-related architecture and cloud-based systems; Experience with and understanding of firewalls and port configuration.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.<br> Internal code: 37Z</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Who are we?</strong></p><br><p><strong>SupportYourApp</strong> is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?</p><br><p>Join our community as a <strong>Customer Success Manager</strong> today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.</p><br><p><strong>What you will do:</strong></p><br><ul><li>Manage and grow relationships with key client stakeholders at the company’s small clients;</li><li>Organize and conduct Operational Reviews with clients on a monthly to quarterly basis;</li><li>Identify opportunities for improvement to drive optimal use and adoption of the platform;</li><li>Monitor client activity and operations, flag potential risks, and proactively address issues;</li><li>Define high-level strategies and target models with clients to ensure long-term adoption and satisfaction;</li><li>Analyze platform and client KPIs to support data-driven decision-making;</li><li>Act as a functional and strategic advisor, providing guidance to help clients achieve their business objectives;</li><li>Proactively resolve client issues and ensure timely follow-up;</li><li>Work closely with Product teams to share market requirements and contribute to product evolution;</li><li>Partner with the global Customer Success team to identify and share best practices and continuously improve the customer success organization.</li></ul><p><strong>What you need to succeed in this role:</strong></p><br><ul><li>Excellent <strong>French and English skills (C1 for both spoken and written);</strong></li><li>Experience in <strong>Customer Success, Client Relationship Management, or Consulting</strong>, ideally in a B2B SaaS environment;</li><li>Strong customer relationship and communication skills with a customer-first mindset;</li><li>Experience managing projects and conducting Quarterly Business Reviews (QBRs);</li><li>Strong analytical skills, including data analysis, reporting, and KPIs/metrics;</li><li>Excellent problem-solving skills with a proactive, “get things done” attitude;</li><li>Ability to work effectively in a fast-paced, international startup/scaleup environment;</li><li>Demonstrate strong organizational&nbsp;skills, attention to&nbsp;detail, resourcefulness, and adaptability;</li><li>Be comfortable joining&nbsp;customer video calls&nbsp;with camera enabled;</li><li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).</li></ul><p><strong>Will be a great plus:</strong></p><br><ul><li>Additional language skills, especially Spanish or&nbsp;Italian;</li><li>Previous experience working&nbsp;with small-sized B2B&nbsp;SaaS customers;</li><li>Experience with SaaS&nbsp;adoption, customer value&nbsp;realization, and driving&nbsp;product engagement;</li><li>Experience advising customers&nbsp;on business processes&nbsp;and identifying opportunities&nbsp;for improvement;</li><li>Experience working in&nbsp;an international, multicultural&nbsp;environment.</li></ul><p><strong>Benefits and Perks:</strong></p><br><ul><li>Fixed schedule: Monday-Friday, 9 AM — 6 PM (UTC);</li><li>Inclusive international environment;</li><li>Compensation in USD;</li><li>Good bonuses for referring friends</li><li>Paid intensive training and probation;</li><li>Work-life balance;</li><li>Responsive management interested in your growth and long-lasting cooperation;</li><li>Greenhouse conditions for self-development.</li></ul><p>*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</p><br><p>You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.</p><br><p>So if you're a proactive <strong>Success Specialist </strong>who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p><br><p>Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p><br><p>Know someone perfect for the role? Refer them and get rewarded!</p><br><p><em>We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</em></p><br><p><em>Your personal data will be processed as described in the SupportYourApp </em><em>Candidate Privacy Notice</em><em>.</em></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Interpath is an international and fast-growing advisory business with deep expertise in a broad range of specialisms spanning deals, advisory and restructuring.<br> We deliver tangible results for global businesses, their investors, and stakeholders when complex problems arise, and critical decisions need to be made.<br> Interpath is agile, independent, and conflict-free, and our passion for doing what’s right, every time, sets us apart.<br> Our diverse teams provide specialist technical knowledge combined with deep sector experience across our service line specialisms.<br> Since our foundation in 2021, Interpath has grown rapidly, and we now have a presence across the UK, Ireland, France, Germany, Switzerland, Austria, Spain, South Africa, Algeria, India, BVI, Cayman Islands, Bermuda, Barbados, Hong Kong and Singapore.<br> By 2030 we aim to be one of the world’s leading advisory firms with a truly global footprint.<br> Interpath are seeking a a highly motivated and skilled Analyst to join their Integration team.<br> The successful candidate will support the delivery of solutions that create, preserve and sustain value for organisations facing challenges or opportunities.<br> Interpath's unique approach combines the agility and energy of a young organisation with the quality and experience of a Big 4 firm, providing a stimulating and exciting environment for the right individual to build their career in financial services.<br> Be part of Interpath's integration program, support the structuring of integration plans, coordinate cross-functional teams, help ensure operational objectives are achieved, and contribute to the firm's Managing Director onboarding programme.<br> Key Responsibilities Support the M&amp;A Integration Master Plan: timeline tracking, risk and dependency logs, deliverables monitoring Coordinate cross-functional teams (IT, Finance, HR, Operations, Legal, etc.<br>) on integration workstreams Support and help facilitate functional-level calls Support change management activities and help ensure smooth communication between entities Run the Managing Director (MD) onboarding programme: maintain and continuously improve the onboarding checklist (business and operational content), track each new MD's onboarding journey, and coordinate introductions with relevant MDs, business support function heads, and operational leads Produce clear, consistent, and reliable deliverables and reporting across integration and onboarding workstreams Opportunity to grow within a fast-paced global organization and build expertise in M&amp;A integration Direct exposure to senior leadership and executive management, including through the MD onboarding programme Competitive salary package, aligned with experience and market standards International exposure, working with multicultural teams across multiple regions Technical Skills Professional English – Fluent and above C1 level Strong organizational and analytical skills, with the ability to manage multiple workstreams in parallel Good understanding of risk, dependency, and business impact analysis Proficiency in project management and reporting tools (Excel, PowerPoint; project trackers a plus) Soft Skills Strong communication skills and comfort engaging with cross-functional and senior stakeholders Ability to work effectively in global and multicultural contexts High resilience and adaptability in fast-changing M&amp;A environments Strong organization, rigor, and analytical mindset Discretion and professionalism, given regular exposure to senior leadership and confidential information Profile Bachelor's or Master's degree in Project Management, Business Administration, Engineering, Finance, or a related field.<br> Certifications (PMP, Prince2, Agile) are a plus Highly proficient in professional English communication; French also required</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Senior HRBP</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><strong>DHL Global Forwarding </strong>– Algeria has an opening for a <strong>Senior HRBP</strong> where you will develop and administer various HR processes and policies by providing day-to-day HR support and solutions to attract, manage, develop, motivate and retain employees to achieve business objectives in line with business needs, overarching HR plans/ policies, best practices and current legislation.</p><br><br> <p><strong>In this Senior HRBP position </strong></p><br><br> <ul> <li>You will act as a consultant, advising Business Managers and employees on various HR disciplines at the local level.</li> <li>You will undertake a broad range of HR activities across the employee lifecycle, including complex and non-routine matters that require background research, such as providing legal guidance and analyzing data trends.</li> <li>You will support managers throughout the hiring process, including recruitment, contract management, and onboarding of new employees.</li> <li>You will facilitate the delivery of employee development initiatives and drive employee career development programs.</li> <li>You will conduct performance reviews, preparatory discussions, and performance calibration meetings with managers in line with the defined Performance Management process.</li> <li>You will stay up to date with the latest developments in the HR industry and labor legislation.</li> <li>You will enhance awareness of, and ensure compliance with, company policies, procedures, legal requirements, and regulatory obligations.</li> <li>You will connect with and influence other specialist departments and third parties, such as external service providers.</li> <li>You will influence and persuade others to adopt new concepts, practices, and approaches.</li> <li>You will build strong and trusted cross-functional relationships with DHL managers.</li> <li>You will understand the interests and concerns of customers and key stakeholders, and provide appropriate advice and guidance to direct reports, customers, and key stakeholders.</li> <li>You will provide technical HR guidance and support to line managers and employees.</li> </ul> <p><strong>Now, here’s what we need from you</strong></p><br><br> <p><strong>Education Level</strong></p><br><br> <ul> <li>Bachelor’s Degree</li> <li>HR Certification</li> </ul> <p><strong>Experience Level</strong></p><br><br> <ul> <li>More than 4 years of HR experience</li> <li>Exposure across all key aspects of HR processes, including Talent Management, Compensation &amp; Benefits (C&amp;B), Employee Relations (ER), and Industrial Relations (IR)</li> <li>Strong business understanding and commercial awareness</li> <li>Proven experience in building and maintaining effective stakeholder relationships</li> <li>Proven experience in delivering organizational change and transformation projects</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <p> #LI-MEA</p><br><br><br> </div>

<div><p><strong>Senior HRBP</strong></p>   <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p>   <p><strong>DHL Global Forwarding </strong>– Algeria has an opening for a <strong>Senior HRBP</strong> where you will develop and administer various HR processes and policies by providing day-to-day HR support and solutions to attract, manage, develop, motivate and retain employees to achieve business objectives in line with business needs, overarching HR plans/ policies, best practices and current legislation.</p>   <p><strong>In this Senior HRBP position </strong></p>   <ul> <li>You will act as a consultant, advising Business Managers and employees on various HR disciplines at the local level.</li> <li>You will undertake a broad range of HR activities across the employee lifecycle, including complex and non-routine matters that require background research, such as providing legal guidance and analyzing data trends.</li> <li>You will support managers throughout the hiring process, including recruitment, contract management, and onboarding of new employees.</li> <li>You will facilitate the delivery of employee development initiatives and drive employee career development programs.</li> <li>You will conduct performance reviews, preparatory discussions, and performance calibration meetings with managers in line with the defined Performance Management process.</li> <li>You will stay up to date with the latest developments in the HR industry and labor legislation.</li> <li>You will enhance awareness of, and ensure compliance with, company policies, procedures, legal requirements, and regulatory obligations.</li> <li>You will connect with and influence other specialist departments and third parties, such as external service providers.</li> <li>You will influence and persuade others to adopt new concepts, practices, and approaches.</li> <li>You will build strong and trusted cross-functional relationships with DHL managers.</li> <li>You will understand the interests and concerns of customers and key stakeholders, and provide appropriate advice and guidance to direct reports, customers, and key stakeholders.</li> <li>You will provide technical HR guidance and support to line managers and employees.</li> </ul>   <p><strong>Now, here’s what we need from you</strong></p><br> <p><strong>Education Level</strong></p> <ul> <li>Bachelor’s Degree</li> <li>HR Certification</li> </ul> <p><strong>Experience Level</strong></p> <ul> <li>More than 4 years of HR experience</li> <li>Exposure across all key aspects of HR processes, including Talent Management, Compensation & Benefits (C&B), Employee Relations (ER), and Industrial Relations (IR)</li> <li>Strong business understanding and commercial awareness</li> <li>Proven experience in building and maintaining effective stakeholder relationships</li> <li>Proven experience in delivering organizational change and transformation projects</li> </ul>     <p><strong>We offer:</strong></p>   <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul>     <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p> <p><font color="#ffffff"> #LI-MEA</font></p></div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main mission: Responsible for handling customer calls and/or interactions, responding to information requests, assisting customers with their requests, and contributing to their satisfaction, while adhering to procedures, scripts, service levels, and quality objectives defined by the company. Serving as a direct point of contact between the company and its customers, thereby contributing to the company's image, service quality, and customer loyalty.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main responsibilities: Customer relationship management: Greet customers courteously and professionally. Clearly identify customer requests and needs. Provide reliable and appropriate information. Respond to requests and complaints in accordance with procedures. Direct customers to the appropriate department when necessary. Ensure effective handling of difficult or conflictual situations. Ensure customer satisfaction.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Call Handling: Handle incoming calls according to procedures. Make outbound calls for sales campaigns, surveys, follow-ups, or customer loyalty initiatives. Follow provided scripts and talking points. Accurately qualify calls and inquiries. Meet communication duration and quality objectives.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Data entry and management: Accurately record customer interaction information in the CRM system. Update customer records. Document call reasons and actions taken. Ensure traceability of each interaction. Comply with confidentiality and data protection rules.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Complaint management: actively listen to the customer. Identify the nature and priority level of the complaint. Provide a first-level response when possible. Escalate cases requiring intervention from another department. Follow up on requests according to established procedures.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Daily Activities: The telephone advisor is notably responsible for: Logging into the Contact Center platform at the start of their shift. Verifying information and operational instructions. Handling assigned interactions. Identifying and qualifying requests. Providing an appropriate response or solution. Recording the interaction in the CRM. Following scripts and procedures. Transferring or escalating requests requiring specialized processing. Participating in briefings and team meetings. Respecting working hours, breaks, and internal rules. Participating in training and continuous improvement activities.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required Skills: Technical Skills: Proficient in computer tools. Experience using CRM software. Proficient in telephony/IP contact center tools. Ability to perform quick searches in knowledge bases. Good computer data entry skills. Ability to strictly adhere to procedures. Interpersonal Skills: Excellent oral communication skills. Active listening. Empathy and patience. Self-control. Customer service orientation. Ability to manage conflict situations. Team spirit. Punctuality and discipline.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Functional Relationships Internal Relationships: Supervisor / Team Leader Contact Center Manager Quality Department Sales Department Technical Department Complaints Department IT Department Administration / HR External Relationships: Clients Prospects Partners Users of company services Professional Obligations The telephone advisor is required to: Respect work procedures and instructions. Respect working hours and the established schedule. Preserve the confidentiality of client information. Not disclose any confidential information. Use the equipment provided correctly. Respect IT security rules. Adopt a professional attitude with clients and colleagues. Immediately report any technical or operational anomaly. Participate in training and quality improvement initiatives.</font></font></p><p><strong>Desired Candidate Profile</strong></p><h2>Profile Sought:</h2><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Education: University level, Bachelor's degree in organizational communication, Bachelor's degree in communication, Bachelor's degree in foreign language, or equivalent qualification.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: Customer service experience is desirable</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Computer skills: Good command of computer tools</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages: Arabic, French, and English</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communication: Very good oral expression</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Availability: Operating hours</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Personal qualities: Dynamism, patience, attentiveness, rigor, and a strong sense of service</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><i>Join AstraZeneca, be part of a mission that puts patients first and be the driving force behind impactful healthcare solutions! If you're passionate about science, strategic in your approach, and thrive on building meaningful relationships with healthcare professionals — this is your chance to grow with a global leader and make a difference where it truly matters.</i></b></p><br><p><b>ABOUT ASTRAZENECA</b></p><br><p>AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialization of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies.</p><br><p>Join a high-performing team, empowered to cut through the noise and drive real change. Our agility and pace, coupled with scientific focus, powers us to spot opportunities in the market that keep us moving forward and into new spaces.</p><br><p>&nbsp;<b>Why AstraZeneca?</b></p><br><p>At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare.</p><br><p><b>ABOUT THE ROLE</b></p><br><p><b>Job Purpose:</b></p><br><p>As a Medical Representative, your primary role is to drive product awareness and adoption by engaging healthcare professionals with scientific, ethical, and impactful communication—supporting AstraZeneca’s mission to improve patient outcomes and achieve business goals within the assigned territory.</p><br><p><b>Key Responsibilities:</b></p><br><ul><li>Collaborate with sales managers to develop and implement effective territory sales plans.</li><li>Drive sales performance by meeting or surpassing sales forecasts and managing assigned budgets effectively to fulfil therapeutic and territorial objectives.</li><li>Apply AstraZeneca’s marketing and medical promotion strategies across assigned regions and products.</li><li>Conduct regular, high-quality medical visits to promote products and increase awareness among healthcare professionals about the company’s products, their indications, and clinical benefits, aligned with an approved visits plan and tailored visit objectives.</li><li>Maintain up-to-date records of interactions, activities, and doctor profiles using CRM tools (e.g., Veeva).</li><li>Organize and manage promotional meetings (RLM, ROM) and ensure efficient budget use for promotional activities.</li><li>Deliver personalized, scientifically accurate messages aligned with physicians’ needs and prescribing behaviour.</li><li>Monitor competitor activity and local market dynamics to inform promotional strategy and optimize positioning.</li><li>Coordinate with internal departments for medical information, pharmacovigilance, and marketing feedback.</li><li>Maintain strong, ethical relationships with healthcare professionals and uphold AstraZeneca’s professional values.</li><li>Continuously develop product and therapeutic knowledge through company training and self-learning.</li><li>Maintain comprehensive knowledge of the market, demographics, and managed care information relevant to the assigned territory to optimize sales strategies.</li><li>Adhere strictly to all industry regulations and company policies regarding interactions with healthcare professionals, including the distribution of product samples.</li></ul><p><b>Job Requirements:</b></p><br><p><b><u>Essential Criteria:</u></b></p><br><ul><li>Bachelor’s degree in Pharmacy, Medicine, Life Sciences, or a related field.</li><li>Minimum 2 years as a Medical Representative in the pharmaceutical industry, Cardiovascular background experience is a plus.</li><li>Proven ability to thrive in a collaborative team environment.</li><li>Demonstrates strong cross-functional collaboration skills by working effectively with colleagues across departments such as Marketing, Medical, Regulatory, and Market Access to ensure alignment, share knowledge, and drive cohesive business strategies.</li><li>Strong knowledge of medical promotion practices, ethical guidelines, and local healthcare regulations.</li><li>Ability to analyse sales data (e.g., IMS), identify opportunities, and implement targeted action plans.</li><li>Excellent communication and interpersonal skills, with the ability to build and maintain professional relationships with healthcare professionals.</li><li>Proficient in CRM tools (e.g., Veeva) and daily reporting procedures.</li><li>Strong planning and organizational skills with the ability to manage territory visits, events, and budgets effectively.</li><li>Comfortable working in a dynamic, fast-paced environment and capable of adapting to changes quickly and professionally.</li><li>Commitment to continuous learning, with a proactive approach to maintaining up-to-date product and market knowledge.</li><li>Proficiency in both French and Arabic is required. English Command is a huge asset</li></ul><p><b><i>Please note that this position is based in Algeria and is not open for relocation; only apply if you are located in or can easily access this location.</i></b></p><br><p><b>Date Posted</b></p><br>29-Jul-2026<p><b>Closing Date</b></p><br>04-Aug-2026<p>AstraZeneca embraces diversity and equality of opportunity. &nbsp;We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. &nbsp;We believe that the more inclusive we are, the better our work will be. &nbsp;We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. &nbsp;We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.</p><br> </div>