وظائف مدخل بيانات في الجزائر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Spa Sales and Marketing Strategy<br>• Identifies and recommends new products and product enhancements to remain competitive in the market.<br>• Creates and coordinating special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.<br>• Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.<br>• Ensures spa services are included in all property-related marketing and advertising.<br>Managing Spa Operations and Budgets<br>• Selects vendors for spa retail operations and managing contract agreements.<br>• Oversees retail product research, product selection and purchasing, product display.<br>• Manages supply inventories and purchasing control, including uniforms.<br>• Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.<br>• Maintains cleanliness of spa and related areas and equipment.<br>Managing Spa Revenue Management Strategy<br>• Monitors and Manages the payroll function.<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.<br>Providing and Ensuring Exceptional Customer Service<br>• Investigates reports and follows-up on guest incidents.<br>• Ensures corrective measures are implemented to prevent a reoccurrence.<br>• Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Administers the performance appraisal process for direct report managers.<br>• Develops business goals and creates appropriate development plans.<br>• Assists employees based on their individual strengths, development needs, career aspirations and abilities.<br>• Establishes and maintains open, collaborative relationships with employees and Ensuring employees do the same within the team.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Strives to improve employee retention.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures property policing are administered fairly and consistently.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supporting the Peer Review Process.<br>• Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicating expectations, recognizes performance, and produces desired business results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Lead HSE performance reporting across operated and non-operated assets, ensuring accurate, timely, and compliant data submission to Eni Headquarters.</p><p>Maintain HSE dashboards, reporting tools, and risk registers to provide clear visibility of HSE performance and emerging risks across JV sites.</p><p>Coordinate ESHIA, EDD, and other HSE assurance activities, ensuring compliance with Eni standards and regulatory requirements.</p><p>Drive the implementation of Eni's Golden Rules and support the delivery of Four-Year HSE Plans in collaboration with business functions.</p><p>Coordinate HSE meetings, governance forums, and management reporting, ensuring effective follow-up of decisions and actions.</p><p>Prepare executive-level reports, presentations, and communications to support HSE leadership and promote best practices across JVs.</p><p>Provide strategic and operational support to the Managing Director, HSE Manager, and Management Team.</p><p>Maintain and continuously improve the Eni Algeria HSE Management System, ensuring alignment with corporate requirements.</p><p>Lead environmental performance initiatives, including OGMP, LDAR, flaring reduction, water efficiency, waste management, and related compliance programmes.</p><p>Support the delivery of energy efficiency, CO reduction, and decarbonisation projects as the HSE focal point.</p><p>Promote HSE awareness, training, and the adoption of Eni HSE initiatives across the organisation and within Sonatrach partnerships.</p><p>Support HSE incident investigations and emergency preparedness activities in line with national regulations and Eni standards.</p><p>Coordinate HSE audit programmes, including internal, third-party, joint venture, and Headquarters audits.</p><p>Review and validate tender documentation, conduct HSE evaluations of suppliers, and ensure compliance with procurement and contract management requirements.</p><h3>Skills and experience required:</h3><h4>Qualifications &amp; Experience</h4><ul><li>Bachelor's degree in Engineering or a related discipline.</li><li>NEBOSH Certificate preferred.</li><li>Extensive experience in HSE or Operations within the oil and gas industry.</li><li>Strong knowledge of HSE frameworks and standards, including ISO 45001, ISO 14001, ISO 50001, OSHA standards, OGMP 2.0 Guidelines, and IOGP standards.</li><li>Experience in HSE coordination, business support, project coordination, or similar roles.</li><li>Good understanding of upstream oil and gas operations.</li><li>Experience supporting management meetings, governance processes, and action tracking.</li><li>Strong ability to prepare reports, dashboards, presentations, and executive-level communications.</li><li>Proficiency in Microsoft Office applications, particularly PowerPoint, Excel, and Word.</li><li>Experience working in international and cross-functional environments is advantageous.</li><li>Excellent analytical, communication, and reporting skills.</li><li>Ability to work effectively within multidisciplinary teams.</li></ul><h4>Skills &amp; Competencies</h4><ul><li>Strong organisational and prioritisation skills, with excellent attention to detail.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to analyse complex information and produce clear, concise, and impactful reports and presentations.</li><li>Proactive, results-oriented approach with a strong sense of ownership and accountability.</li><li>High level of professionalism, discretion, and integrity when handling confidential information.</li><li>Ability to work effectively in a fast-paced and dynamic environment.</li><li>Strong influencing and communication skills, with the ability to promote HSE awareness and foster a positive safety culture.</li><li>Ability to build effective working relationships in multicultural and international environments.</li><li>Willingness to travel and undertake visits to industrial sites.</li><li>Fluency in French and English.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering or a related discipline.</li><li>NEBOSH Certificate preferred.</li><li>Extensive experience in HSE or Operations within the oil and gas industry.</li><li>Strong knowledge of HSE frameworks and standards, including ISO 45001, ISO 14001, ISO 50001, OSHA standards, OGMP 2.0 Guidelines, and IOGP standards.</li><li>Experience in HSE coordination, business support, project coordination, or similar roles.</li><li>Good understanding of upstream oil and gas operations.</li><li>Experience supporting management meetings, governance processes, and action tracking.</li><li>Strong ability to prepare reports, dashboards, presentations, and executive-level communications.</li><li>Proficiency in Microsoft Office applications, particularly PowerPoint, Excel, and Word.</li><li>Experience working in international and cross-functional environments is advantageous.</li><li>Excellent analytical, communication, and reporting skills.</li><li>Ability to work effectively within multidisciplinary teams.</li><li>Strong organisational and prioritisation skills, with excellent attention to detail.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to analyse complex information and produce clear, concise, and impactful reports and presentations.</li><li>Proactive, results-oriented approach with a strong sense of ownership and accountability.</li><li>High level of professionalism, discretion, and integrity when handling confidential information.</li><li>Ability to work effectively in a fast-paced and dynamic environment.</li><li>Strong influencing and communication skills, with the ability to promote HSE awareness and foster a positive safety culture.</li><li>Ability to build effective working relationships in multicultural and international environments.</li><li>Willingness to travel and undertake visits to industrial sites.</li><li>Fluency in French and English.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p>The position is directly responsible for: The development and execution of short and long-term marketing plans. The design and management of multi-channel marketing campaigns. Monitoring and improving digital content to increase engagement and reach. Market and competitor analysis and proposing strategic recommendations. Coordination with quality/production to ensure compliance of printed information with standards. Preparation of periodic reports on performance and customer satisfaction.</p><p>The position is not responsible for: Making commercial decisions (pricing/discounts) without management approval. Final validation of strategic brand-related changes without consulting the direct manager.</p><p>Performance Indicators (KPIs) Customer satisfaction rate. Number of new customers. Social media engagement rate. Campaign success rate (reach/engagement/conversion). Regularity and accuracy of reports.</p><p>Key Responsibilities Planning and Execution: Develop short and long-term marketing plans in line with company objectives. Identify target categories and develop methods to reach them. Develop multi-channel marketing strategies (digital/traditional/public relations). Organize and execute marketing campaigns on multiple platforms. Regularly update social media content to ensure continuous engagement. Design and create marketing materials (videos, images, texts) in line with the strategy. Prepare and update packaging and label design files according to product changes or requirements. Verify the accuracy of written information on the label before printing. Design carton models (Box/Carton) in terms of shape, dimensions, colors, and printing. Plan and execute online advertising campaigns (Google/Facebook/Instagram).</p><p>Analysis and Monitoring: Monitor and analyze campaign effectiveness and ensure achievement of defined objectives. Continuously improve campaigns based on data and analysis. Monitor and analyze the market to identify new trends and customer needs. Collect information on competitors and analyze their marketing strategies. Provide strategic recommendations to strengthen competitive advantage. Analyze customer behavior and propose personalized experiences. Collect and analyze customer feedback through surveys or reviews.</p><p>Coordination: Collaborate with the customer service team to improve customer experience and resolve issues. Coordinate with creative and production teams to ensure campaign execution. Coordinate with quality/production to ensure compliance of printed information with standards. Coordinate with sales teams to understand market and customer needs.</p><p>Report Preparation: Prepare periodic reports on campaign performance and the results of marketing activities. Prepare periodic reports on customer satisfaction with proposed solutions to encountered issues.</p><p>Governance &amp; Authority The position has the following prerogatives: Propose and implement marketing campaigns within the framework of the approved plan. Manage digital content and schedule publications. Propose improvements regarding packaging and label design. Request necessary information from relevant departments to support marketing activities.</p><p>The position does not have the following prerogatives: Approve major strategic changes without the agreement of the direct manager. Finalize printed information without verification and coordination with quality/production. Make financial or commercial decisions (discounts/prices).</p><p>Working Interfaces Internal: National Sales Manager Regional Sales Manager Sales Supervisor Quality and Control Development Quality/Production Designers and Content Creators External: Customers General Public Authority Limits Execute marketing activities in accordance with the approved plan. Propose improvements and recommendations. Without final commercial or financial decision-making power.</p><p>Performance Evaluation Logic Improvement of digital engagement and acquisition of new customers. Campaign success and increased customer satisfaction. Quality of content, regularity of publications, and continuous improvement. Accuracy of reports and adherence to established plans.</p><p>Technical Skills: Use of Microsoft Office (Excel, Word, PowerPoint). Experience in designing and implementing digital and traditional marketing campaigns. Experience in creating marketing programs and market analysis. Use of marketing analysis and research tools.</p><p>Behavioral Skills: Effective oral and written communication. Organization and sense of responsibility. Ability to work under pressure and achieve objectives. Problem-solving skills and ability to work in a team.</p><p>RACI Matrix Execution of marketing campaigns and performance analysis R (Responsible): Marketing Manager A (Accountable): National Sales Manager C (Consulted): Quality/Production Sales Teams Customer Service Designers I (Informed): Management</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Technical Skills: Use of Microsoft Office (Excel, Word, PowerPoint). Experience in designing and implementing digital and traditional marketing campaigns. Experience in creating marketing programs and market analysis. Use of marketing analysis and research tools.</li><li>Behavioral Skills: Effective oral and written communication. Organization and sense of responsibility. Ability to work under pressure and achieve objectives. Problem-solving skills and ability to work in a team.</li><li>RACI Matrix Execution of marketing campaigns and performance analysis R (Responsible): Marketing Manager A (Accountable): National Sales Manager C (Consulted): Quality/Production Sales Teams Customer Service Designers I (Informed): Management</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Opening&nbsp;from&nbsp;Default - All locations<br> <strong>Yassir</strong>&nbsp;is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in&nbsp;<strong>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</strong>. It is backed (~<strong>$200M in funding</strong>) by VCs from Silicon Valley, Europe and other parts of the world.<br> We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.<br> Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.<br> <strong>ABOUT THE ROLE :</strong><br> We are looking for an experienced product manager to join our Super App and Mobility Initiative. You will join the team that leads and owns the Product vision and roadmap for Yassir Super App products. If you possess unparalleled strategic thinking, big picture person, business acumen, you are obsessed with customer jobs-to-be-done, and you are detailed-oriented, then we are looking for you!<br> <strong>TASKS :&nbsp;</strong><br> <ul> <li>Work with customers to understand jobs to be done and design user journeys</li> <li>Develop user stories translating business requirements into specifications the design and tech team can act upon&nbsp;</li> <li>Own the product roadmap and oversee its execution while balancing requirements across products and countries&nbsp;</li> <li>Contribute to the company culture and be responsible for the success and personal growth of our product managers&nbsp;</li> <li>Contribute to the company's overall strategy working closely with the engineering, data, and operations teams&nbsp;</li> <li>Manage the different stakeholders across countries and products</li> </ul> REQUIRMENTS :<br> <ul> <li>+5 years experience as a product manager or in a similar senior-level position</li> <li>management skills, ideally experience managing remote teams.</li> <li>Experience in a rapidly growing company in the mobility, on-demand, or delivery space is a plus</li> <li>BSc/MSc in Engineering, Computer Science, Design or relevant field</li> </ul> BENEFITS :<br> <ul> <li>Great compensation and bonuses including stock options.</li> <li>Ground floor opportunity with the team; shape the strategic direction of the company</li> <li>Sharp, motivated co-workers in a fun office environment or in remote&nbsp;</li> <li>Paid company holidays</li> <li>Full social coverage</li> </ul> WHY YOU SHOULD JOIN YASSIR :<br> <ul> <li>Join one of the fastest-growing tech companies in North Africa</li> <li>Have a lasting impact on our company's culture</li> <li>Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans</li> <li>Work on some really hard technical challenges from identity infrastructure for Africans, digital payment networks to complex mapping and routing systems across the continent.</li> <li>We are the first Algerian startup to go through Y Combinator program and we’re backed by top investors including Unpopular Ventures, Rebel Fund and&nbsp;DainTree.VC</li> </ul> <br> <br> <br> <br> <br> <br> <br> <br> <br><br> </div>

<p><br></p><p>Main responsibilities:</p><p>Lead HSE performance reporting across operated and non-operated assets, ensuring accurate, timely, and compliant data submission to Eni Headquarters.</p><p>Maintain HSE dashboards, reporting tools, and risk registers to provide clear visibility of HSE performance and emerging risks across JV sites.</p><p>Coordinate ESHIA, EDD, and other HSE assurance activities, ensuring compliance with Eni standards and regulatory requirements.</p><p>Drive the implementation of Eni's Golden Rules and support the delivery of Four-Year HSE Plans in collaboration with business functions.</p><p>Coordinate HSE meetings, governance forums, and management reporting, ensuring effective follow-up of decisions and actions.</p><p>Prepare executive-level reports, presentations, and communications to support HSE leadership and promote best practices across JVs.</p><p>Provide strategic and operational support to the Managing Director, HSE Manager, and Management Team.</p><p>Maintain and continuously improve the Eni Algeria HSE Management System, ensuring alignment with corporate requirements.</p><p>Lead environmental performance initiatives, including OGMP, LDAR, flaring reduction, water efficiency, waste management, and related compliance programmes.</p><p>Support the delivery of energy efficiency, CO2 reduction, and decarbonisation projects as the HSE focal point.</p><p>Promote HSE awareness, training, and the adoption of Eni HSE initiatives across the organisation and within Sonatrach partnerships.</p><p>Support HSE incident investigations and emergency preparedness activities in line with national regulations and Eni standards.</p><p>Coordinate HSE audit programmes, including internal, third-party, joint venture, and Headquarters audits.</p><p>Review and validate tender documentation, conduct HSE evaluations of suppliers, and ensure compliance with procurement and contract management requirements.</p><p>Skills and experience required:</p><p>Qualifications &amp; Experience</p><p>Bachelor's degree in Engineering or a related discipline.</p><p>NEBOSH Certificate preferred.</p><p>Extensive experience in HSE or Operations within the oil and gas industry.</p><p>Strong knowledge of HSE frameworks and standards, including ISO 45001, ISO 14001, ISO 50001, OSHA standards, OGMP 2.0 Guidelines, and IOGP standards.</p><p>Experience in HSE coordination, business support, project coordination, or similar roles.</p><p>Good understanding of upstream oil and gas operations.</p><p>Experience supporting management meetings, governance processes, and action tracking.</p><p>Strong ability to prepare reports, dashboards, presentations, and executive-level communications.</p><p>Proficiency in Microsoft Office applications, particularly PowerPoint, Excel, and Word.</p><p>Experience working in international and cross-functional environments is advantageous.</p><p>Excellent analytical, communication, and reporting skills.</p><p>Ability to work effectively within multidisciplinary teams.</p><p>Skills &amp; Competencies</p><p>Strong organisational and prioritisation skills, with excellent attention to detail.</p><p>Excellent communication and stakeholder management skills.</p><p>Ability to analyse complex information and produce clear, concise, and impactful reports and presentations.</p><p>Proactive, results-oriented approach with a strong sense of ownership and accountability.</p><p>High level of professionalism, discretion, and integrity when handling confidential information.</p><p>Ability to work effectively in a fast-paced and dynamic environment.</p><p>Strong influencing and communication skills, with the ability to promote HSE awareness and foster a positive safety culture.</p><p>Ability to build effective working relationships in multicultural and international environments.</p><p>Willingness to travel and undertake visits to industrial sites.</p><p>Fluency in French and English.</p><p>How to apply</p><p>Applications are only accepted through our online application system. Please upload your CV in English .</p><p><strong>Desired Candidate Profile</strong></p><h3>Skills and experience required:</h3><h4>Qualifications &amp; Experience</h4><ul><li>Bachelor's degree in Engineering or a related discipline.</li><li>NEBOSH Certificate preferred.</li><li>Extensive experience in HSE or Operations within the oil and gas industry.</li><li>Strong knowledge of HSE frameworks and standards, including ISO 45001, ISO 14001, ISO 50001, OSHA standards, OGMP 2.0 Guidelines, and IOGP standards.</li><li>Experience in HSE coordination, business support, project coordination, or similar roles.</li><li>Good understanding of upstream oil and gas operations.</li><li>Experience supporting management meetings, governance processes, and action tracking.</li><li>Strong ability to prepare reports, dashboards, presentations, and executive-level communications.</li><li>Proficiency in Microsoft Office applications, particularly PowerPoint, Excel, and Word.</li><li>Experience working in international and cross-functional environments is advantageous.</li><li>Excellent analytical, communication, and reporting skills.</li><li>Ability to work effectively within multidisciplinary teams.</li></ul><h4>Skills &amp; Competencies</h4><ul><li>Strong organisational and prioritisation skills, with excellent attention to detail.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to analyse complex information and produce clear, concise, and impactful reports and presentations.</li><li>Proactive, results-oriented approach with a strong sense of ownership and accountability.</li><li>High level of professionalism, discretion, and integrity when handling confidential information.</li><li>Ability to work effectively in a fast-paced and dynamic environment.</li><li>Strong influencing and communication skills, with the ability to promote HSE awareness and foster a positive safety culture.</li><li>Ability to build effective working relationships in multicultural and international environments.</li><li>Willingness to travel and undertake visits to industrial sites.</li><li>Fluency in French and English.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an E-commerce Content Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Keep up with evolving tools and technology; Build and maintain landing pages in Makaira using the existing page-builder elements; Structure and enrich page content — copy, images, video — within the approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of experience in a similar role; Strong analytical thinking and research skills; Experience with e-commerce platforms; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience with e-commerce platforms (Shopify, Magento, etc.<br>). Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive E-commerce Content Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Landing Page Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Keep up with evolving tools and technology; Build and maintain landing pages in Makaira using the existing page-builder elements; Structure and enrich page content — copy, images, video — within the approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of experience in a similar role; Strong analytical thinking and research skills; Experience with e-commerce platforms; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience with e-commerce platforms (Shopify, Magento, etc.<br>). Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Landing Page Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Social Media Video Editor today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Transform raw footage and briefs into ready-to-publish social media content based on reference materials and specific guidelines; Edit content to match the required pacing, visual style, and effects; Perform color correction and color grading to ensure a polished final look; Clean, mix, and optimize audio, including reusing or replacing soundtracks and refining voiceovers; Generate, review, and verify subtitles for accuracy and readability.<br> What you need to succeed in this role: Excellent English skills (at least C1 level); Strong portfolio of 10+ published and successful Instagram/TikTok videos is a must; Strong practical understanding of food and dishes; Highly adaptable and comfortable working in a fast-paced environment; Proactive, driven, and solution-oriented, with a strong sense of initiative; Flexible, reliable, organized, and detail-oriented; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 9 AM - 6 PM GMT+2; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Video Editor who thrives on delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3FZ</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.<br>OR<br>• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br>CORE WORK ACTIVITIES<br>Assisting with Administering Employee Training Programs<br>• Promotes and informs employees about all training programs.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Helps employees identify specific behaviors that will contribute to service excellence.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.<br>• Meets with training cadre on a regular basis to support training efforts.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Assisting with Evaluating Training Programs Effectiveness<br>• Monitors enrollment and attendance at training classes.<br>• Meets regularly with participants to assess progress and address concerns.<br>• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Measures transfer of learning from training courses to the operation.<br>• Ensures adult learning principles are incorporated into training programs.<br>Assisting with Developing Training Program Plans and Budgets<br>• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.<br>• Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate.<br>• Aligns current training and development programs to effectively impact key business indicators.<br>• Assists with establishing guidelines so employees understand expectations and parameters.<br>• Develops specific training to improve service performance.<br>• Drives brand values and philosophy in all training and development activities.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Assisting with Managing Training Budgets<br>• Assists with the development of the Training budget as required.<br>• Assists with managing budget in alignment with Human Resources and property financial goals.<br>• Assists with managing department controllable expenses to achieve or exceed budgeted goals.<br>• Utilizes P-card if appropriate to control and monitor departmental expenditures.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an E-Commerce Landing Page Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Build and maintain landing pages in Makaira using existing page-builder elements; Structure and enrich page content — copy, images, video — within approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text; Keep up with evolving tools and technology in the e-commerce content space.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of hands-on experience in e-commerce content management, copywriting, or landing page creation; Experience working with e-commerce platforms (e.<br>g. Shopify, Magento, Makaira, or similar); Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive E-Commerce Landing Page Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Spa Sales and Marketing Strategy<br>• Identifies and recommends new products and product enhancements to remain competitive in the market.<br>• Creates and coordinating special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.<br>• Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.<br>• Ensures spa services are included in all property-related marketing and advertising.<br>Managing Spa Operations and Budgets<br>• Selects vendors for spa retail operations and managing contract agreements.<br>• Oversees retail product research, product selection and purchasing, product display.<br>• Manages supply inventories and purchasing control, including uniforms.<br>• Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.<br>• Maintains cleanliness of spa and related areas and equipment.<br>Managing Spa Revenue Management Strategy<br>• Monitors and Manages the payroll function.<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.<br>Providing and Ensuring Exceptional Customer Service<br>• Investigates reports and follows-up on guest incidents.<br>• Ensures corrective measures are implemented to prevent a reoccurrence.<br>• Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Administers the performance appraisal process for direct report managers.<br>• Develops business goals and creates appropriate development plans.<br>• Assists employees based on their individual strengths, development needs, career aspirations and abilities.<br>• Establishes and maintains open, collaborative relationships with employees and Ensuring employees do the same within the team.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Strives to improve employee retention.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures property policing are administered fairly and consistently.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supporting the Peer Review Process.<br>• Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicating expectations, recognizes performance, and produces desired business results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p>About Sanofi: We re an R&amp;D-driven, AI-powered biopharma company committed to improving people s lives and delivering compelling growth. Our deep understanding of the immune system and innovative pipeline enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people s lives.</p><p>About the job Key dimensions - Scope &amp; Scale: Go To Market Capabilities (GTMC) organization helps Sanofi to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making.</p><p>As part of GTMC, vision of the Omnichannel function is the definition of Sanofi-wide best-in-class omnichannel engagement strategy, incl. development of standards &amp; best practices across markets and brand teams, as well as executional planning and support of local omnichannel approaches (incl. change management); GTMC will also collaborate closely with Digital to provide consistent tools.</p><p>As a member of Africa Omnichannel Operations organization, Business Unit Omnichannel manager will be accountable to:</p><ul><li>Drive execution of omnichannel transformation and capability building strategy in his/her market</li><li>Secure standardization of approaches, methodologies, solutions and tools across the BUs.</li><li>Lead transformation in the ways of working locally.</li><li>Take agile decisions, ensure customer centric approach and external perspective and take the necessary thoughtful risks to balance the maximum satisfaction of our customers with the value added to Sanofi.</li><li>Have One Sanofi approach, boosting the use of global tools and solutions, eliminating any fragmentation of our ecosystem, fostering the delivery of global and standard solutions, avoiding exceptions, but making sure that the specific and relevant needs of all GBUs are attended.</li><li>Work closely with BU s, Digital, Procurement and the other GTMC pillars local leaders, aligning priorities and acting always under One Sanofi spirit to deliver best-in-class and best-in-cost support to our businesses.</li></ul><p>Main responsibilities:</p><ul><li>Oversee the holistic local orchestration , maintaining a view of customers experience cross-GBU (digital and non-digital channels) to ensure a best-in-class customer experience.</li><li>Leading local deployment of Omnichannel transformation programs (Turing, GenAI, new platforms deployment, etc.)</li><li>Driving cross-BU change management for adoption of innovative / best-in-class practices and capabilities to maximize business impact and efficiency.</li><li>Ensure effective communication, training, and adoption of changes across the organization in collaboration with Omnichannel BU Managers.</li><li>Assessment of skillset requirements and deployment of training modules &amp; contents to local teams</li><li>Communicate go-to-market strategies, results, and key insights into leadership and cross-functional teams, fostering alignment and understanding, and enhancing data-driven actions.</li><li>Ensure local awareness and alignment with global tools, standards and processes related to omnichannel execution.</li><li>Ensure building Sanofi Social media presence across Africa with strict adherence to Regulatory , Compliance rules &amp; regulations</li><li>Enhance Sanofi Websites Operations across Africa in collaboration with global Omnichannel team &amp; local medical &amp; marketing teams</li><li>Upgrade Sanofi omnichannel experience in events as well as accelerating reaching the North star of best-in-class customer experience across markets &amp; across channels</li><li>Build E2E Contents Cadence between global ,local , Omnichannel Medical &amp; commercial to have divers contests serving brands objectives &amp; matching customers expectations</li><li>Fulfill other job evolving needs/duties as required</li></ul><p>Ways of working</p><p>You will be a member of Africa Omnichannel Operations Team. You will foster partnerships and close collaboration between local cross-functional teams (i.e. Marketing, Medical, Digital and Procurement) and with the other pillars of GTMC, and drive structured ways of working among teams to deliver best-in-class omnichannel experiences for our customers. You will operate in a lean but effective agile manner. You will continuously work with GBU s to deliver the value and insights expected from the Omnichannel Operations GTMC pillar as true partner in enabling business growth, establishing one single voice locally, prioritizing the needs of all businesses and the point of view of cross-functional teams.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Work Experience:</strong> 5+ years leading Omnichannel, Customer Engagement or Digital Marketing operations, with a focus on content mapping and campaign execution within the pharma industry. Strong execution skills with proven delivery of outstanding results. High persistence and resilience.</p><p><strong>Knowledge:</strong> Omnichannel management experience and expertise, with existing omnichannel projects proficiency focusing on AI driven solutions (e.g Turing, GenAI). Strategic analysis and planning, project management, Change Management skills , IT knowledge and skills, proven impactful communication, presentation, persuasion, skills ability to work cross-functionally.</p><p><strong>Skills and Competencies:</strong></p><ul><li><strong>Business :</strong> Good analytical skills; Ability to prioritize; Financial acumen; Over achievement against set objectives; Ability to take quality and agile decisions.</li><li><strong>Leadership :</strong> Leads by example and walks the talk; Demonstrates a high level drive, passion and ambition for high performance; Challenges continuously the status quo; Has well-developed time management skills, mastering in prioritizating tasks and planning own workloads to ensure deadlines and desired results are met.</li><li><strong>Networking :</strong> Has experience of successfully to deliver high performance in multicultural environments and in a matrix organization; Works well in cross-functional teams.</li><li><strong>Personal Characteristics :</strong> Hands-on, execution and result orientation, accountability, creativity, initiative, high persitance and resilience, stress management, learning agility, ability to work on one s own, continuous improvement, listening skills.</li></ul><p>Take the Lead Values</p><ul><li><strong>Aim Higher:</strong> Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance.</li><li><strong>Act for Patients:</strong> Never compromise on integrity, eliminate barriers and partner with others to go faster and further for patients.</li><li><strong>Be Bold:</strong> Take thoughtful risks, seize opportunities and think beyond what s possible to accelerate our science and drive compelling growth.</li><li><strong>Lead Together:</strong> Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.</li></ul>