وظائف مهندس مواد

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Receive, unload, and process deliveries and account for incoming freight based on invoice and receiving reports. Stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, store, ship, and deliver incoming and outgoing department packages and mail. Secure the receiving room and its contents, ensuring safekeeping of packages. Follow all national, state, and local hazardous material shipping guidelines and regulations. Ship all out-going mail and packages. Verify quantity and condition of packages upon receipt prior to delivery to guest. Communicate with guest regarding received packages. Maintain accurate tracking system on all shipping and receiving transactions, including receiving guest signatures for received packages. Communicate with proper management regarding any loss or damage with packages.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.<br>Skills and Knowledge<br>• <br>Customer and Personal Service<br>- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.<br>• <br>Management of Financial Resources<br>- Determining how money will be spent to get the work done, and accounting for these expenditures.<br>• <br>Administration and Management -<br>Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.<br>• <br>Applied Business Knowledge<br>- Understanding market dynamics, enterprise level objectives and important aspects of the company’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.<br>• <br>Management of Material Resources<br>- Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.<br>CORE WORK ACTIVITIES<br>Developing and Maintaining Food and Beverage/Culinary Goals<br>• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.<br>• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.<br>• Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.<br>• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Strives to improve service performance.<br>Developing and Maintaining Budgets<br>• Develops and manages Food and Beverage budget.<br>• Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.<br>• Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.<br>• Focuses on maintaining profit margins without compromising guest or employee satisfaction.<br>Leading Food and Beverage/Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.<br>• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).<br>• Establishes and maintains open, collaborative relationships with direct reports and entire food &amp; beverage team. Ensures direct reports do the same for their team.<br>• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Reviews findings from comment cards and guest satisfaction results with F&amp; B team and ensures appropriate corrective action is taken.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Empowers employees to provide excellent guest service.<br>• Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.<br>• Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Coaches and supports food &amp; beverage leadership team to effectively manage wages, food &amp; beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).<br>• Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Ensures employees are treated fairly and equitably.<br>• Coaches team by providing specific feedback to improve performance.<br>Additional Responsibilities<br>• Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.<br>• Order and purchase equipment and supplies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Monitor property grounds to ensure a pleasant appearance. Maintain the appearance of fountains, planters, or other grounds features by cleaning, replacing or making repairs. Install new flowers, bulbs, grass, trees, and shrubs. Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance. Replace and transplant trees, flowers, and shrubs. Maintain trees and shrubs by trimming and pruning. Trim and edge grass in areas that mowers cannot reach. Maintain lawns by mowing, edging, raking leaves, and performing other lawn maintenance. Install, maintain, and operate irrigation systems. Remove and bag trash from all exterior trash cans. Operate dump trucks, tractors, trucks, or utility vehicles to transport equipment, supplies, materials, and debris. Wash, clean, and re-fuel all equipment after use.<br>Follow all company and safety and security policies and procedures; report defective equipment, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; protect company assets. Support team to reach common goals. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Removal of snow and maintenance of ice management (if applicable). Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: Valid Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>The position is directly responsible for: The development and execution of short and long-term marketing plans. The design and management of multi-channel marketing campaigns. Monitoring and improving digital content to increase engagement and reach. Market and competitor analysis and proposing strategic recommendations. Coordination with quality/production to ensure compliance of printed information with standards. Preparation of periodic reports on performance and customer satisfaction.</p><p>The position is not responsible for: Making commercial decisions (pricing/discounts) without management approval. Final validation of strategic brand-related changes without consulting the direct manager.</p><p>Performance Indicators (KPIs) Customer satisfaction rate. Number of new customers. Social media engagement rate. Campaign success rate (reach/engagement/conversion). Regularity and accuracy of reports.</p><p>Key Responsibilities Planning and Execution: Develop short and long-term marketing plans in line with company objectives. Identify target categories and develop methods to reach them. Develop multi-channel marketing strategies (digital/traditional/public relations). Organize and execute marketing campaigns on multiple platforms. Regularly update social media content to ensure continuous engagement. Design and create marketing materials (videos, images, texts) in line with the strategy. Prepare and update packaging and label design files according to product changes or requirements. Verify the accuracy of written information on the label before printing. Design carton models (Box/Carton) in terms of shape, dimensions, colors, and printing. Plan and execute online advertising campaigns (Google/Facebook/Instagram).</p><p>Analysis and Monitoring: Monitor and analyze campaign effectiveness and ensure achievement of defined objectives. Continuously improve campaigns based on data and analysis. Monitor and analyze the market to identify new trends and customer needs. Collect information on competitors and analyze their marketing strategies. Provide strategic recommendations to strengthen competitive advantage. Analyze customer behavior and propose personalized experiences. Collect and analyze customer feedback through surveys or reviews.</p><p>Coordination: Collaborate with the customer service team to improve customer experience and resolve issues. Coordinate with creative and production teams to ensure campaign execution. Coordinate with quality/production to ensure compliance of printed information with standards. Coordinate with sales teams to understand market and customer needs.</p><p>Report Preparation: Prepare periodic reports on campaign performance and the results of marketing activities. Prepare periodic reports on customer satisfaction with proposed solutions to encountered issues.</p><p>Governance &amp; Authority The position has the following prerogatives: Propose and implement marketing campaigns within the framework of the approved plan. Manage digital content and schedule publications. Propose improvements regarding packaging and label design. Request necessary information from relevant departments to support marketing activities.</p><p>The position does not have the following prerogatives: Approve major strategic changes without the agreement of the direct manager. Finalize printed information without verification and coordination with quality/production. Make financial or commercial decisions (discounts/prices).</p><p>Working Interfaces Internal: National Sales Manager Regional Sales Manager Sales Supervisor Quality and Control Development Quality/Production Designers and Content Creators External: Customers General Public Authority Limits Execute marketing activities in accordance with the approved plan. Propose improvements and recommendations. Without final commercial or financial decision-making power.</p><p>Performance Evaluation Logic Improvement of digital engagement and acquisition of new customers. Campaign success and increased customer satisfaction. Quality of content, regularity of publications, and continuous improvement. Accuracy of reports and adherence to established plans.</p><p>Technical Skills: Use of Microsoft Office (Excel, Word, PowerPoint). Experience in designing and implementing digital and traditional marketing campaigns. Experience in creating marketing programs and market analysis. Use of marketing analysis and research tools.</p><p>Behavioral Skills: Effective oral and written communication. Organization and sense of responsibility. Ability to work under pressure and achieve objectives. Problem-solving skills and ability to work in a team.</p><p>RACI Matrix Execution of marketing campaigns and performance analysis R (Responsible): Marketing Manager A (Accountable): National Sales Manager C (Consulted): Quality/Production Sales Teams Customer Service Designers I (Informed): Management</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Technical Skills: Use of Microsoft Office (Excel, Word, PowerPoint). Experience in designing and implementing digital and traditional marketing campaigns. Experience in creating marketing programs and market analysis. Use of marketing analysis and research tools.</li><li>Behavioral Skills: Effective oral and written communication. Organization and sense of responsibility. Ability to work under pressure and achieve objectives. Problem-solving skills and ability to work in a team.</li><li>RACI Matrix Execution of marketing campaigns and performance analysis R (Responsible): Marketing Manager A (Accountable): National Sales Manager C (Consulted): Quality/Production Sales Teams Customer Service Designers I (Informed): Management</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Sanofi:We’re an R&amp;D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.About the job<b>Mission Objectives</b><ul><li>Implement organizational structures, management methods, risk analyses, documentation, and KPIs in line with Group HSE policy</li><li>Ensure regulatory monitoring and maintain compliance with applicable legal requirements</li><li>Define and monitor the medium- and long-term HSE roadmap for distribution activities</li><li>Develop a multi-year continuous improvement strategy to strengthen HSE culture and risk prevention</li><li>Implement risk prevention and management programs for the health and safety of Sanofi employees and all stakeholders</li><li>Establish the site's HSE documentation system in line with Group standards and legal requirements</li><li>Define and monitor training programs for employees and contractors</li><li>Participate in in-depth HSE incident investigations and define action plans</li><li>Be responsible for team safety and ensure compliance with HSE rules</li><li>Conduct periodic audits to assess compliance with Group policies and standards</li><li>Ensure maintenance of distribution equipment and regulatory compliance, in coordination with the pharma site</li></ul><b>Job Scope / Position Dimensions</b><b>1. Occupational Health</b><ul><li>Develop and lead a professional exposure risk management program</li><li>Lead workplace risk assessment processes and define risk control measures</li><li>Identify opportunities to improve working conditions</li><li>Implement workplace ergonomics programs</li><li>Coordinate occupational health and medical surveillance programs with the occupational physician</li><li>Develop medical monitoring programs for exposed personnel</li></ul><b>2. Environmental Impact Management</b><ul><li>Define and deploy the site environmental roadmap aligned with the “Planet Care” program</li><li>Implement an environmental management system</li><li>Ensure compliance with local environmental regulations and Group requirements</li><li>Develop environmental monitoring programs</li><li>Implement energy, water, and CO₂ emissions reduction programs</li><li>Establish a waste management program</li></ul><b>3. Facility and Personnel Safety</b><ul><li>Implement core safety management system programs (Permit to Work, LOTO, machinery safety, warehouse safety, etc.)</li><li>Coordinate the implementation of site safety procedures</li><li>Implement office safety programs</li><li>Establish crisis management and emergency response processes</li></ul><b>4. Regulatory Compliance</b><ul><li>Ensure regulatory watch on applicable laws and requirements</li><li>Coordinate regulatory compliance audits</li><li>Prepare and coordinate audits (global HSE, insurance, client/supplier audits, etc.)</li><li>Conduct gap assessments against Group standards</li><li>Implement a robust action plan tracking system</li></ul><b>5. Maintenance of Sidi Abdellah Distribution Center Facilities</b><ul><li>Define the maintenance strategy for distribution site installations</li><li>Plan and coordinate preventive and corrective maintenance activities</li><li>Coordinate with pharma and project teams for commissioning of new installations</li><li>Coordinate shared installations with pharma teams impacting the distribution platform</li><li>Develop technical specifications for new acquisitions</li><li>Set up and monitor maintenance service contracts (facilities, equipment, buildings)</li><li>Supervise external contractors</li><li>Ensure fuel supply for generators</li><li>Manage the building maintenance team</li></ul><i>Key Responsibilities: </i><b>1. Health, Safety &amp; Environment (HSE)</b><ul><li>Deploy and lead the site HSE policy</li><li>Ensure compliance with local regulatory requirements (Algeria) and Group standards</li><li>Identify risks and implement prevention plans</li><li>Monitor HSE indicators (leading safety indicators, audits, inspections)</li><li>Organize safety training (PPE, fire safety, ergonomics, etc.)</li><li>Manage incidents/accidents (root cause analysis, corrective actions)</li><li>Lead HSE committees and promote a strong safety culture on site</li><li>Coordinate the occupational health and medical surveillance program with the occupational physician</li><li>Ensure waste management, emissions control, and environmental compliance</li></ul><b>2. Maintenance &amp; Infrastructure</b><ul><li>Define and lead the preventive and corrective maintenance strategy</li></ul><ul><li>Ensure equipment availability, including:</li></ul><ul><li>Cold rooms</li><li>Conveyors</li><li>Forklifts / material handling equipment</li><li>Electrical and HVAC installations</li><li>Automated systems (if applicable)</li></ul><ul><li>Supervise internal teams and external contractors</li><li>Coordinate with Sidi Abdellah site maintenance teams</li><li>Manage the maintenance budget and optimize costs</li><li>Implement performance indicators (MTBF, MTTR, availability rate)</li><li>Lead technical improvement and investment projects</li></ul><b>3. Contractor Management</b><ul><li>Select and monitor suppliers (maintenance, services, etc.)</li><li>Follow-up with CBRE</li><li>Ensure HSE compliance of external interventions</li><li>Review contracts and service level agreements (SLAs)</li></ul><b>4. Other Responsibilities</b><ul><li>Responsible for implementing and monitoring Sanofi HSE standards</li><li>Set up HSE project/work management structures and associated systems</li><li>Manage regulatory processes related to HSE topics</li><li>Coordinate HSE activities with HSE managers of the pharma site</li></ul>About you<b>Basic Qualifications</b><ul><li><b>Experienced: </b>5 to 10 years in an industrial/logistics environment. Proven experience in a similar role within an HSE department in a comparable position</li><li><b>Language</b>: Fluent in French and English (spoken and written)</li><li><b>Degree</b>: HSE engineering degree or equivalent</li></ul><b>Technical Skills: </b><ul><li>HSE regulations</li><li>Risk analysis methods</li><li>Audit techniques</li><li>Project management</li><li>In-depth knowledge of regulations, standards, and other requirements</li><li>Industrial maintenance</li><li>Electrical / mechanical / automation systems</li><li>Proficiency in CMMS (Computerized Maintenance Management Systems) tools</li><li>Risk analysis and problem-solving</li></ul><b>Managerial Skills:</b><ul><li>Leadership, team management, cross-functional communication, and report writing</li><li>Ability to manage teams and external contractors</li><li>Strong communication and HSE training/awareness skills</li></ul><i>Why choose us?</i><ul><li>Ready to push the limits of what’s possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world.</li><li>Make your work count by supporting a company that brings life-changing treatments to millions — and is committed to doing right by patients, communities, and the planet.</li><li>Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.</li><li>Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.</li><li>Make an impact across borders and functions, collaborating with leaders to turn complex challenges into real-world solutions.</li><li>Advance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambition.</li><li>Thrive in inclusive, high-performing teams where every role matters and every voice helps shape what’s next.</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li>The Project Manager manages key clients’ projects. The role of the project manager is key to the success of the project. Project management responsibilities include the coordination and completion of projects on time within budget and within scope. Set deadlines, assign responsibilities and monitor and summarize progress of project. Prepare reports for upper management regarding status of project.</li> <li>Communicate with Head of PM and presales team to understand the project being evaluated to ensure that the successful bid will be managed successfully.&nbsp;</li> <li>Prepare all project documentation such as project schedule, procurement register, mobilization plan, cost control register...etc.&nbsp;</li> <li>Work with technical managers to ensure that the proper skills are available and ready for mobility before project kick-off.</li> <li>Manage the handover process from the bidding team to the operations team to ensure the proper kick-off of the project.&nbsp;</li> <li>Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.&nbsp;</li> <li>Prepare the detailed project time plan with detailed time schedule in coordination with all stakeholders including the PM of the client.&nbsp;</li> <li>Manage subcontractors in terms of progress at sites, review invoices, and accept the progress report&nbsp;</li> <li>Manage suppliers starting from PO issuance through the payment and following up the manufacturing till the final delivery at sites&nbsp;</li> <li>Work closely with HSE team to ensure provide a safe environment for our construction team&nbsp;</li> <li>Control the cost by providing cost sheet actual against the planned&nbsp;</li> <li>Ensure that all risks are identified, and applicable action plan(s) is acknowledged by all and ready if applicable.&nbsp;</li> <li>Ensure that the project’s overall objectives, targets at various key stages, and individuals’ responsibilities are clearly communicated and understood by all concerned parties.&nbsp;</li> <li>Monitor the progress of the project and manage the day-to-day activities within the project to ensure successful delivery.&nbsp;</li> <li>Represent&nbsp; pulse by solutions&nbsp;in all meetings and communications with client representatives.&nbsp;</li> <li>Ensure continuous and periodical communication between all stakeholders of the project to ensure that the delivery is on-time, within scope and within budget.&nbsp;</li> <li>Manage proactively all challenges and issues that might be raised in the middle of the project to ensure the satisfaction of the client.&nbsp;</li> <li>Coordinate with procurement, purchasing and logistics all material ordering and delivery considering all logistics aspects mentioned in the contract.&nbsp;</li> <li>Review and undertake quality assurance on all client deliverables prepared by the team before they are sent to the client, ensuring that they meet the required standards and specifications.&nbsp;</li> <li>Follow-up on stage approvals with the client and compile acceptance sheets for each module, as well as final acceptance sheets for the whole project.&nbsp;&nbsp;</li> <li>Measure project performance using appropriate tools and techniques&nbsp;&nbsp;</li> <li>Monitor the invoicing on a project and notify the Finance of all the necessary interim invoices to be issued to the client.&nbsp;</li> <li>Support and ensure the collection of revenue with client.</li> <li>Follow and ensure adherence of internal policies, procedures &amp; financial systems&nbsp;&nbsp;</li> <li>Highlight areas of slippage and identify/initiate corrective action.&nbsp;</li> <li>Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.&nbsp;</li> <li>Report and escalate to management as needed.&nbsp;</li> <li>Track project performance to analyze the successful completion of short and long-term goals.&nbsp;</li> <li>Ensure project revenue/cash status are matching planned for both In/Out.</li> <li>Manage the relationship with the client and ensure proper communication is maintained.&nbsp;</li> <li>Update the Account Manager on a regular basis, on the progress and development of the Project.&nbsp;</li> <li>Review with the Head of PM and the Region Operations Manager the progress of the project and coordinate client maintenance activities if needed.&nbsp;</li> <li>Negotiate with the supplier to reach better prices, payment terms and delivery lead&nbsp;</li> <li>Manage the relation with the suppliers and key subcontractors to ensure that the required deliverables are as expected.&nbsp;</li> <li>Review the time plan of subcontractors and intervene whenever needed to ensure proper coordination of deliverables.&nbsp;</li> <li>Ensure that all internal stakeholders are aware of their important role in the project with key highlights of deliverables</li> <li>Allocate resources on the project, assign work to the team, and monitor the progress of the team, ensuring that all project milestones are achieved in a timely manner.&nbsp;&nbsp;</li> <li>Manage the staff chargeability and all other project costs and expenses to ensure that they are within the budget and prepare and submit Project Profit/ Loss Status Reports to the Program Manager.&nbsp;</li> <li>Assesses the training needs of the team and prepare a training plan for submission and approval by the Operations Head</li> <li>Create and maintain comprehensive project documentation&nbsp;</li> <li>Manage customer correspondence and accountable for all projects’ important documents.&nbsp;</li> <li>Accountable for documenting progress of the project and keeping track of the progress against planned/required.&nbsp;</li> <li>Manage the transfer of knowledge of the technical deliverables to the client – if applicable.&nbsp;</li> <li>Prepare and submit monthly project progress reports to the PMO, Program Manager and the relevant manager.&nbsp;</li> <li>Develop a lessons learnt log to maintain customer/industry/technology knowledge.</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 10+ years </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li>The Project Manager manages key clients’ projects. The role of the project manager is key to the success of the project. Project management responsibilities include the coordination and completion of projects on time within budget and within scope. Set deadlines, assign responsibilities and monitor and summarize progress of project. Prepare reports for upper management regarding status of project.&nbsp;</li> <li>Communicate with Head of PM and presales team to understand the project being evaluated to ensure that the successful bid will be managed successfully.&nbsp;</li> <li>Prepare all project documentation such as project schedule, procurement register, mobilization plan, cost control register...etc.&nbsp;</li> <li>&nbsp;</li> <li>Work with technical managers to ensure that the proper skills are available and ready for mobility before project kick-off.&nbsp;</li> <li>Manage the handover process from the bidding team to the operations team to ensure the proper kick-off of the project.&nbsp;</li> <li>Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.&nbsp;</li> <li>Prepare the detailed project time plan with detailed time schedule in coordination with all stakeholders including the PM of the client.</li> <li>Manage subcontractors in terms of progress at sites, review invoices, and accept the progress report&nbsp;</li> <li>Manage suppliers starting from PO issuance through the payment and following up the manufacturing till the final delivery at sites&nbsp;</li> <li>Work closely with HSE team to ensure provide a safe environment for our construction team&nbsp;</li> <li>Control the cost by providing cost sheet actual against the planned&nbsp;</li> <li>Ensure that all risks are identified, and applicable action plan(s) is acknowledged by all and ready if applicable.&nbsp;</li> <li>Ensure that the project’s overall objectives, targets at various key stages, and individuals’ responsibilities are clearly communicated and understood by all concerned parties.&nbsp;</li> <li>Monitor the progress of the project and manage the day-to-day activities within the project to ensure successful delivery.&nbsp;</li> <li>Represent&nbsp; pulse by solutions&nbsp;in all meetings and communications with client representatives.&nbsp;</li> <li>Ensure continuous and periodical communication between all stakeholders of the project to ensure that the delivery is on-time, within scope and within budget.&nbsp;</li> <li>Manage proactively all challenges and issues that might be raised in the middle of the project to ensure the satisfaction of the client.&nbsp;</li> <li>Coordinate with procurement, purchasing and logistics all material ordering and delivery considering all logistics aspects mentioned in the contract.&nbsp;</li> <li>Review and undertake quality assurance on all client deliverables prepared by the team before they are sent to the client, ensuring that they meet the required standards and specifications.&nbsp;</li> <li>Follow-up on stage approvals with the client and compile acceptance sheets for each module, as well as final acceptance sheets for the whole project.&nbsp;&nbsp;</li> <li>Measure project performance using appropriate tools and techniques&nbsp;&nbsp;</li> <li>Monitor the invoicing on a project and notify the Finance of all the necessary interim invoices to be issued to the client.&nbsp;</li> <li>Support and ensure the collection of revenue with client.</li> <li>Follow and ensure adherence of internal policies, procedures &amp; financial systems&nbsp;&nbsp;</li> <li>Highlight areas of slippage and identify/initiate corrective action.&nbsp;</li> <li>Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.&nbsp;</li> <li>Report and escalate to management as needed.&nbsp;</li> <li>Track project performance to analyze the successful completion of short and long-term goals.&nbsp;</li> <li>Ensure project revenue/cash status are matching planned for both In/Out.&nbsp;</li> <li>Manage the relationship with the client and ensure proper communication is maintained.&nbsp;</li> <li>Update the Account Manager on a regular basis, on the progress and development of the Project.&nbsp;</li> <li>Review with the Head of PM and the Region Operations Manager the progress of the project and coordinate client maintenance activities if needed.&nbsp;</li> <li>Negotiate with the supplier to reach better prices, payment terms and delivery lead&nbsp;</li> <li>Manage the relation with the suppliers and key subcontractors to ensure that the required deliverables are as expected.&nbsp;</li> <li>Review the time plan of subcontractors and intervene whenever needed to ensure proper coordination of deliverables.&nbsp;</li> <li>Ensure that all internal stakeholders are aware of their important role in the project with key highlights of deliverables.</li> <li>Allocate resources on the project, assign work to the team, and monitor the progress of the team, ensuring that all project milestones are achieved in a timely manner.&nbsp;&nbsp;</li> <li>Manage the staff chargeability and all other project costs and expenses to ensure that they are within the budget and prepare and submit Project Profit/ Loss Status Reports to the Program Manager.&nbsp;</li> <li>Assesses the training needs of the team and prepare a training plan for submission and approval by the Operations Head.</li> <li>Create and maintain comprehensive project documentation&nbsp;</li> <li>Manage customer correspondence and accountable for all projects’ important documents.&nbsp;</li> <li>Accountable for documenting progress of the project and keeping track of the progress against planned/required.&nbsp;</li> <li>Manage the transfer of knowledge of the technical deliverables to the client – if applicable.&nbsp;</li> <li>Prepare and submit monthly project progress reports to the PMO, Program Manager and the relevant manager.&nbsp;</li> <li>Develop a lessons learnt log to maintain customer/industry/technology knowledge.&nbsp;</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 10+ years </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li>The Project Manager manages key clients’ projects. The role of the project manager is key to the success of the project. Project management responsibilities include the coordination and completion of projects on time within budget and within scope. Set deadlines, assign responsibilities and monitor and summarize progress of project. Prepare reports for upper management regarding status of project.&nbsp;</li> <li>Communicate with Head of PM and presales team to understand the project being evaluated to ensure that the successful bid will be managed successfully.&nbsp;</li> <li>Prepare all project documentation such as project schedule, procurement register, mobilization plan, cost control register...etc.&nbsp;</li> <li>Work with technical managers to ensure that the proper skills are available and ready for mobility before project kick-off</li> <li>Manage the handover process from the bidding team to the operations team to ensure the proper kick-off of the project.&nbsp;</li> <li>Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.&nbsp;</li> <li>Prepare the detailed project time plan with detailed time schedule in coordination with all stakeholders including the PM of the client.</li> <li>Manage subcontractors in terms of progress at sites, review invoices, and accept the progress report&nbsp;</li> <li>Manage suppliers starting from PO issuance through the payment and following up the manufacturing till the final delivery at sites&nbsp;</li> <li>Work closely with HSE team to ensure provide a safe environment for our construction team&nbsp;</li> <li>Control the cost by providing cost sheet actual against the planned&nbsp;</li> <li>Ensure that all risks are identified, and applicable action plan(s) is acknowledged by all and ready if applicable.&nbsp;</li> <li>Ensure that the project’s overall objectives, targets at various key stages, and individuals’ responsibilities are clearly communicated and understood by all concerned parties.&nbsp;</li> <li>Monitor the progress of the project and manage the day-to-day activities within the project to ensure successful delivery.&nbsp;</li> <li>Represent pulse by solutions in all meetings and communications with client representatives.&nbsp;</li> <li>Ensure continuous and periodical communication between all stakeholders of the project to ensure that the delivery is on-time, within scope and within budget.&nbsp;</li> <li>Manage proactively all challenges and issues that might be raised in the middle of the project to ensure the satisfaction of the client.&nbsp;</li> <li>Manage proactively all challenges and issues that might be raised in the middle of the project to ensure the satisfaction of the client.&nbsp;</li> <li>Coordinate with procurement, purchasing and logistics all material ordering and delivery considering all logistics aspects mentioned in the contract.&nbsp;</li> <li>Review and undertake quality assurance on all client deliverables prepared by the team before they are sent to the client, ensuring that they meet the required standards and specifications.&nbsp;</li> <li>Follow-up on stage approvals with the client and compile acceptance sheets for each module, as well as final acceptance sheets for the whole project.&nbsp;&nbsp;</li> <li>Measure project performance using appropriate tools and techniques&nbsp;&nbsp;</li> <li>Monitor the invoicing on a project and notify the Finance of all the necessary interim invoices to be issued to the client.&nbsp;</li> <li>Support and ensure the collection of revenue with client</li> <li>Follow and ensure adherence of internal policies, procedures &amp; financial systems&nbsp;&nbsp;</li> <li>Highlight areas of slippage and identify/initiate corrective action.&nbsp;</li> <li>Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.&nbsp;</li> <li>Report and escalate to management as needed.&nbsp;</li> <li>Track project performance to analyze the successful completion of short and long-term goals.&nbsp;</li> <li>Ensure project revenue/cash status are matching planned for both In/Out</li> <li>Manage the relationship with the client and ensure proper communication is maintained.&nbsp;</li> <li>Update the Account Manager on a regular basis, on the progress and development of the Project.&nbsp;</li> <li>Review with the Head of PM and the Region Operations Manager the progress of the project and coordinate client maintenance activities if needed.&nbsp;</li> <li>Negotiate with the supplier to reach better prices, payment terms and delivery lead&nbsp;</li> <li>Manage the relation with the suppliers and key subcontractors to ensure that the required deliverables are as expected.&nbsp;</li> <li>Review the time plan of subcontractors and intervene whenever needed to ensure proper coordination of deliverables.&nbsp;</li> <li>Ensure that all internal stakeholders are aware of their important role in the project with key highlights of deliverables.</li> <li>Allocate resources on the project, assign work to the team, and monitor the progress of the team, ensuring that all project milestones are achieved in a timely manner.&nbsp;&nbsp;</li> <li>Manage the staff chargeability and all other project costs and expenses to ensure that they are within the budget and prepare and submit Project Profit/ Loss Status Reports to the Program Manager.&nbsp;</li> <li>Assesses the training needs of the team and prepare a training plan for submission and approval by the Operations Head.&nbsp;</li> <li>Create and maintain comprehensive project documentation&nbsp;</li> <li>Manage customer correspondence and accountable for all projects’ important documents.&nbsp;</li> <li>Accountable for documenting progress of the project and keeping track of the progress against planned/required.&nbsp;</li> <li>Manage the transfer of knowledge of the technical deliverables to the client – if applicable.&nbsp;</li> <li>Prepare and submit monthly project progress reports to the PMO, Program Manager and the relevant manager.&nbsp;</li> <li>Develop a lessons learnt log to maintain customer/industry/technology knowledge.&nbsp;</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 10+ years </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Regulatory Affairs IVDR - Contractor (North Africa)</b></p><br><p><b>Location:</b> Algeria, Morocco, or Tunisia (Remote/Hybrid as applicable)<br><b>Contract Type:</b> Contractor</p><br><p><b>About the Opportunity</b></p><br><p>We are seeking an experienced <b>Regulatory Affairs IVDR Contractor</b> to support regulatory activities across the EMEA region, with a key focus on <b>In Vitro Diagnostic Regulation (IVDR) transition projects</b>, product registrations, regulatory compliance, and change control activities within the medical diagnostics industry.</p><br><p>This is an exciting opportunity for a regulatory professional with experience in medical devices, ideally IVDs, who thrives in a fast-paced, cross-functional environment and is passionate about ensuring regulatory compliance while supporting business objectives.</p><br><p><b>Key Responsibilities</b></p><br><ul><li>Support the development and execution of regulatory submission plans related to IVDR transition projects across the EU region.</li><li>Collaborate with global Regulatory Affairs teams, Legal, Manufacturing, Supply Chain, Marketing, Commercial teams, and distributor markets to support regulatory initiatives.</li><li>Manage and support applicable change control projects by coordinating with manufacturing sites and relevant stakeholders to obtain regulatory documentation and dossiers.</li><li>Support product registrations and amendments to existing regulatory approvals and certificates.</li><li>Maintain regulatory databases and proactively escalate risks where necessary.</li><li>Track, monitor, and report submission status and regulatory milestones through defined KPIs and reporting platforms.</li><li>Provide backup support for local Regulatory Affairs activities when required.</li><li>Represent Regulatory Affairs at project meetings, including IVDR and change control forums.</li><li>Monitor regulatory developments, legislation, and industry standards within supported markets.</li><li>Conduct regulatory impact assessments and communicate relevant changes to internal stakeholders.</li><li>Support strategic Quality and Regulatory Affairs objectives.</li><li>Perform additional regulatory and compliance-related duties as required.</li></ul><p><b>Minimum Requirements</b></p><br><p><b>Education &amp; Experience</b></p><br><ul><li>Minimum of <b>2 years' experience in Regulatory Affairs within the Medical Devices industry</b>, preferably in <b>In Vitro Diagnostics (IVDs)</b>.</li><li>Demonstrated knowledge of the medical diagnostics industry and regulatory environments within supported regions.</li><li>Experience supporting regulatory submissions, registrations, and change management activities.</li></ul><p><b>Skills &amp; Competencies</b></p><br><ul><li>Strong project management capabilities.</li><li>Ability to work effectively within cross-functional and multicultural teams.</li><li>Working knowledge of local Ministry of Health regulations, regulatory requirements, industry standards, and guidance documents.</li><li>Excellent verbal and written communication skills in <b>English</b>.</li><li><b>French language proficiency will be advantageous.</b></li><li>Strong attention to detail and organizational skills.</li><li>Excellent interpersonal and stakeholder management abilities.</li><li>High levels of professionalism, integrity, and diplomacy.</li><li>Ability to manage confidential information with discretion.</li><li>Strong analytical and problem-solving skills.</li></ul><p><b>Preferred Candidate Location</b></p><br><p>Applicants must currently be based in one of the following countries:</p><br><ul><li>Algeria</li><li>Morocco</li><li>Tunisia</li></ul><p><b>What We're Looking For</b></p><br><p>The successful candidate will be a proactive regulatory professional who can work independently, manage multiple priorities, and collaborate effectively with stakeholders across various functions and geographies.</p><br><p><b>Interested candidates are invited to submit their CV highlighting their relevant Regulatory Affairs and IVDR experience.</b></p><br><p><b>#LI-DNP&nbsp;#LI-CES&nbsp;</b></p><br><p>IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</p><br><p>IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary Key Responsibilities We are seeking a highly organized, proactive, and dynamic Executive Assistant to support the Chief Executive Officer (CEO) in a fast-paced, matrixed F&amp;B organization .<br> This role requires exceptional communication skills, strong business acumen, and the ability to manage complex scheduling, relationships, and confidential information with discretion.<br> Preference will be given to candidates who have experience in a hospitality environment.<br> As the primary point of contact between the CEO and both internal and external parties, you will ensure smooth and efficient operations of the executive office.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) &amp; Flights into the country for non-citizens Accommodation Transportation Allowance Career development &amp; Internal promotions – grow with us across departments and seasons Creative &amp; collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality &amp; entertainment concepts – gain experience in premium F&amp;B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> Executive Support Manage a complex and frequently changing calendar, including meetings, travel, and events.<br> Prepare and organize materials for meetings such as agendas, presentations, briefing notes.<br> Attend key meetings when required, take minutes, and follow up on action items.<br> Handle confidential documents and communications with the utmost discretion.<br> Communication &amp; Coordination Act as a liaison between the CEO and internal/external stakeholders across departments, regions, and levels of seniority.<br> Draft high-quality correspondence, reports, and internal communications on behalf of the CEO.<br> Ensure timely flow of information between the CEO’s office and cross-functional teams.<br> Project &amp; Stakeholder Management Assist in tracking strategic initiatives and ensure deliverables are met by relevant stakeholders.<br> Coordinate with department heads, business units, and partners in a matrix structure.<br> Support the CEO in managing logistics and documentation.<br> Travel &amp; Events Organize complex domestic and international travel itineraries, including accommodations, transport, and agendas.<br> Coordinate leadership offsites, team meetings, and corporate events.<br> Administrative Excellence Oversee expenses, approvals, and budget tracking related to the executive office.<br> Maintain filing systems, contact databases, and document archives.<br> Ad-Hoc Support Provide ad-hoc support to the CEO across operational, strategic, commercial, personal and administrative matters as required.<br> Undertake additional projects, assignments, and other cognate duties as delegated by the CEO to support the successful operation of the business.<br> Demonstrate flexibility and adaptability in responding to evolving business needs and executive priorities.<br> Requirements: Bachelor’s degree in Business Administration or Secretarial Administration.<br> 5+ years of work experience in a Food &amp; Beverage or Hospitality environment as an Executive Assistant or Front of House, Communications and Concierge role.<br> Fluent in English, Arabic is an advantage.<br> Strong understanding of matrix organizations and ability to navigate cross-functional environments.<br> Excellent verbal and written communication skills with a professional and diplomatic demeanor.<br> Proficiency in Google Workspace, and communication/project tools.<br> Ability to handle pressure, meet deadlines, and maintain confidentiality at all times.<br> High level of adaptability, discretion, and emotional intelligence.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><b># About the role</b><br><br># Function Overview<br>We opened in Algeria in 1962 (and officially in 1981) and moved back office in British Embassy during the 1990s, re-opening with a greater public interface in 2006. The operation is very much focussed on the Education, and English and Exams SBUs, and delivers smaller arts and society projects.<br>A Teaching Centre opened in April 2015 and has grown rapidly. Following the signing of an MOU between the UK and Algerian governments in 2014 our work supporting the reform agendas of the ministries of education and higher education, most notably in English, has increased. We are seen as a trusted partner and service provider to those wishing to access UK education, international qualifications and English language expertise.<br>Examinations work focuses on providing access to high quality UK qualifications to Algerian customers (IELTS, Aptis), thereby facilitating the building of relationships with our target audiences, and improving the employment prospects of young Algerians, whether at home or abroad.<br>The Business Operations team currently consists of 4 posts a Business Operations &amp; Security Manager, two Business Administrator/Mobility Assistants and a Driver/Office Support Assistant. There are also out-sourced security guard and cleaning teams.<br><b># Main Opportunities</b><br>* The Business Operations function has undergone a significant restructure to position it more effectively to support the rapidly changing needs of the British Council. With this, a vital part of this role is to adapt and embed new practices and processes that may rise from the change.<br> * The business administration assistant role will require adaptability and durability to change, and will often support management in the delivery of change.<br># Main Accountabilities<br>## General Administration<br>* Assisting in office administrative tasks such as, but not limited to, clerical work, filing, scanning, archiving, updating documents and data bases<br> * Maintain accurate records as they relate to the work area and drafts routine and some non-standard documentation, reports or financial analysis/reconciliations.<br> * Perform straightforward analysis, manipulation and interpretation of data, tasks or information, presenting findings/results accurately and appropriately to support effective maintenance of management information systems<br>## Operational Business Support<br>* Provide logistical support and proactively communicate and liaise with others (inside and outside British Council) to ensure internal and external activities / events run smoothly and efficiently<br> * Ensure that treatment of cash is managed in accordance with every corporate global standard relating to income and cash handling.<br> * Maintain files of travel claim receipts and records in accordance with corporate standards<br> * Ensure creation of vendors in the system and maintenance of vendor data (overhead and premises)<br>## Payment Run<br>* On receipt of payment run, prepare cheque and bank transfer payments to vendors, according to the periodic payment schedule and in accordance with payment terms<br> * Provide details of manual cheques issued to the HUB for updating into SAP<br> * Provide cheque lot numbers to Regional Hub as and when a new cheque lot is assigned by Bank.<br> * Prepare / post staff reimbursements and customer refunds and withdraw cash from bank to pay<br> * Follow-up with procurement or operations for information relating to payment issues<br>## Over-the-counter income / Cash<br>* Receive and check over-the-counter income from Customer Service<br> * Reconcile daily takings and post Cash Journal<br> * Deliver cash / cheques to Bank in compliance with official procedures<br> * Cash management: Park entries for Direct Credits / Bank transfers received - check list of open items from HUB; provide details of Direct Credits received in DZD bank account to HUB for posting<br> * Collection of staff repayments (e.g. phone bill reimbursements or returned advances)<br> * Disbursement of petty cash payments and posting in SAP journal with replenishment process<br>## Purchase to Pay<br>* Be the second line of support (GSD is the first) for blocked vendor payments (i.e. liaison with vendors)<br> * Ensure proof of payment of invoices (general ledgers) is collected from vendors and filed appropriately<br> * As requested by Business Ops manager, work with overhead and premises vendors to ensure invoices paid on time<br> * Manage the scanning of invoices to a common drive.<br>## Suppliers and Services<br>* Maintain an accurate and up to date vendor/supplier database and carry our relevant value for money (VFM) exercises annually in relation to overhead and premises budgets<br> * Provide support in maintenance of stationery and equipment inventories<br> * Monitor and take responsibility for small-scale resources/cash/stock, following established procedures; ensure that equipment and materials are available and ready to use when needed<br> * Maintain up to date accurate record of British Council course book stock<br>## Purchase Orders and Payments<br>* Undertake role of PO requisition creator of Business Ops team<br> * Responsible for a number of specific payments: Maintenance contracts and office supplies; scheduled office rent; utility bills and maintenance for UKA staff accommodation; photocopy paper and toner; courier services<br> * Compare quotations with POs and ensure value for money (VFM)<br>## Estates Co-ordination<br>* Coordination of office space allocation; ensure all storage facilities are utilised appropriately<br> * Conduct regular IWB, sound and projector checks in classrooms; escalate problems to Business Ops Manager and/or Global Service Desk; ensure on daily basis classrooms are fit for purpose<br> * Support to Business Ops Manager regarding fixed asset and inventory management, e.g. recording and updating asset and inventory items details on appropriate software; participating in physical checks of assets and inventory; reporting on assets and inventories<br> * Oversee replacement of equipment and disposal of old equipment following appropriate authorization<br>## Managing self &amp; others<br>* Plan and prioritise own work activities, responding to changing requirements to ensure effective delivery of responsibilities over a daily/weekly time horizon<br></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Business Operations Support</p><br><br><p>Location: Algeria</p><br><br><p>Duration: 03 Months</p><br><br><p>Reports to: Business Operations Manager</p><br><br>About the role<p>To support the business operations administration function. Maintains systems, processes, documentation, assists with internal enquiries and preparing management information reports for multiple functions depending on size / SBU’s within country. The role will contribute to the achievement of British Council corporate standards and meet relevant polices / procedures.<br>To be a pro-active member of the business operations team, and depending on the size of the country, may manage a small team. Work as part of an efficient and effective team to support the business in achieving objectives. The role will ensure that team performance adds value to the delivery of objectives and to ensure that all risks, and compliance and business continuity matters are identified and monitored.<br>To support business operations management in the delivery of new initiatives and change programmes.</p><br><br>Function Overview<p>We opened in Algeria in 1962 (and officially in 1981) and moved back office in British Embassy during the 1990s, re-opening with a greater public interface in 2006. The operation is very much focussed on the Education, and English and Exams SBUs, and delivers smaller arts and society projects.<br>A Teaching Centre opened in April 2015 and has grown rapidly. Following the signing of an MOU between the UK and Algerian governments in 2014 our work supporting the reform agendas of the ministries of education and higher education, most notably in English, has increased. We are seen as a trusted partner and service provider to those wishing to access UK education, international qualifications and English language expertise.<br>Examinations work focuses on providing access to high quality UK qualifications to Algerian customers (IELTS, Aptis), thereby facilitating the building of relationships with our target audiences, and improving the employment prospects of young Algerians, whether at home or abroad.<br>The Business Operations team currently consists of 4 posts – a Business Operations &amp; Security Manager, two Business Administrator/Mobility Assistants and a Driver/Office Support Assistant. There are also out-sourced security guard and cleaning teams.</p><br><br>Main Opportunities<ul><li>The Business Operations function has undergone a significant restructure to position it more effectively to support the rapidly changing needs of the British Council. With this, a vital part of this role is to adapt and embed new practices and processes that may rise from the change.</li><li>The business administration assistant role will require adaptability and durability to change, and will often support management in the delivery of change.</li></ul>Main AccountabilitiesGeneral Administration<ul><li>Assisting in office administrative tasks such as, but not limited to, clerical work, filing, scanning, archiving, updating documents and data bases</li><li>Maintain accurate records as they relate to the work area and drafts routine and some non-standard documentation, reports or financial analysis/reconciliations.</li><li>Perform straightforward analysis, manipulation and interpretation of data, tasks or information, presenting findings/results accurately and appropriately to support effective maintenance of management information systems</li></ul>Operational Business Support<ul><li>Provide logistical support and proactively communicate and liaise with others (inside and outside British Council) to ensure internal and external activities / events run smoothly and efficiently</li><li>Ensure that treatment of cash is managed in accordance with every corporate global standard relating to income and cash handling.</li><li>Maintain files of travel claim receipts and records in accordance with corporate standards</li><li>Ensure creation of vendors in the system and maintenance of vendor data (overhead and premises)</li></ul>Payment Run<ul><li>On receipt of payment run, prepare cheque and bank transfer payments to vendors, according to the periodic payment schedule and in accordance with payment terms</li><li>Provide details of manual cheques issued to the HUB for updating into SAP</li><li>Provide cheque lot numbers to Regional Hub as and when a new cheque lot is assigned by Bank.</li><li>Prepare / post staff reimbursements and customer refunds and withdraw cash from bank to pay</li><li>Follow-up with procurement or operations for information relating to payment issues</li></ul>Over-the-counter income / Cash<ul><li>Receive and check over-the-counter income from Customer Service</li><li>Reconcile daily takings and post Cash Journal</li><li>Deliver cash / cheques to Bank in compliance with official procedures</li><li>Cash management: Park entries for Direct Credits / Bank transfers received - check list of open items from HUB; provide details of Direct Credits received in DZD bank account to HUB for posting</li><li>Collection of staff repayments (e.g. phone bill reimbursements or returned advances)</li><li>Disbursement of petty cash payments and posting in SAP journal with replenishment process</li></ul>Purchase to Pay<ul><li>Be the second line of support (GSD is the first) for blocked vendor payments (i.e. liaison with vendors)</li><li>Ensure proof of payment of invoices (general ledgers) is collected from vendors and filed appropriately</li><li>As requested by Business Ops manager, work with overhead and premises vendors to ensure invoices paid on time</li><li>Manage the scanning of invoices to a common drive.</li></ul>Suppliers and Services<ul><li>Maintain an accurate and up to date vendor/supplier database and carry our relevant value for money (VFM) exercises annually in relation to overhead and premises budgets</li><li>Provide support in maintenance of stationery and equipment inventories</li><li>Monitor and take responsibility for small-scale resources/cash/stock, following established procedures; ensure that equipment and materials are available and ready to use when needed</li><li>Maintain up to date accurate record of British Council course book stock</li></ul>Purchase Orders and Payments<ul><li>Undertake role of PO requisition creator of Business Ops team</li><li>Responsible for a number of specific payments: Maintenance contracts and office supplies; scheduled office rent; utility bills and maintenance for UKA staff accommodation; photocopy paper and toner; courier services</li><li>Compare quotations with POs and ensure value for money (VFM)</li></ul>Estates Co-ordination<ul><li>Coordination of office space allocation; ensure all storage facilities are utilised appropriately</li><li>Conduct regular IWB, sound and projector checks in classrooms; escalate problems to Business Ops Manager and/or Global Service Desk; ensure on daily basis classrooms are fit for purpose</li><li>Support to Business Ops Manager regarding fixed asset and inventory management, e.g. recording and updating asset and inventory items details on appropriate software; participating in physical checks of assets and inventory; reporting on assets and inventories</li><li>Oversee replacement of equipment and disposal of old equipment following appropriate authorization</li></ul>Managing self &amp; others<ul><li>Plan and prioritise own work activities, responding to changing requirements to ensure effective delivery of responsibilities over a daily/weekly time horizon</li><li>Actively identify and champion areas for change or improvement, including any blockages in service delivery, taking appropriate action to minimise the impact on internal/external customers</li><li>Actively contribute to own performance planning, management and review processes, and engage in continuous learning and professional development</li><li>Coordinate others (e.g. internal colleagues or external contractors/suppliers) to complete time-limited, straightforward activities, within established procedures, in order to ensure efficient delivery of services. Monitor task completion to agreed quality and time limits.</li></ul>Key relationships<p>Internal</p><br><br><ul><li>Country management team; country staff</li><li>Global Services desk (GSD)</li><li>Cluster Business Operations teams</li></ul><p>External</p><br><br><ul><li>British Council’s appointed bank employees</li><li>Vendors, customers, suppliers</li><li>Officials: National Security, Municipality, building taxes, utility authorities</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem.<br>ai/) and build native and cross-platform mobile applications within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices.<br> This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.<br> Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).<br> Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).<br> Integrate native device features (camera, push notifications, location, storage, biometrics).<br> Connect apps to backend APIs, handle offline state, caching, and synchronization.<br> Implement monetization features where required (in-app purchases, ads, subscriptions).<br> Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.<br> Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).<br> Requirements and benefits At least 3 years of relevant experience in mobile app development (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android.<br> We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications.<br> Strong attention to detail, performance awareness, and the ability to work independently are essential.<br> Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).<br> Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.<br> Experience integrating REST APIs, handling async data, and managing local storage.<br> Familiarity with native device APIs (notifications, camera, location, storage, biometrics).<br> Experience with mobile build tools, code signing, and submission to App Store / Google Play.<br> Experience implementing in-app purchases, ads, or subscriptions is a plus.<br> Familiarity with backend services such as Firebase, Supabase, or similar is a plus.<br> Strong attention to detail and commitment to performance, stability, and platform polish.<br> Self-directed work ethic with the ability to ship complete mobile features independently.<br> Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><span>Role Title</span><br><p><strong><span>Customer Service and Sales Assistant</span></strong></p><br><br><span>Role Information</span><br><p><strong><span>&nbsp;Pay Band</span></strong></p><br><br><p><strong><span>&nbsp;Location</span></strong></p><br><br><p><strong><span>&nbsp;Duration</span></strong></p><br><br><p><strong><span>&nbsp;Reports to:</span></strong></p><br><br><p><strong><span>Hourly Paid</span></strong></p><br><br><p><strong><span>Algiers, Algeria</span></strong></p><br><br><p><strong><span>1 year (renewable)</span></strong></p><br><br><p><strong><span>Customer Services and Sales Manager Algeria</span></strong></p><br><br>&nbsp;<br><span>Role purpose</span><br><p><span>To project a professional image of British Council and provide a high quality and integrated enquiry and consultancy service for all British Council’s English and Exams activities, product, and services. To demonstrate the required attitudes, skills, behaviors and knowledge in accordance with British Council Customer Service Standards. </span></p><br><br><p><span>To promote and cross sell British Council products and services meeting British Council sales targets (new and existing students/candidates), Key Performance Indicators (KPIs) and supporting Teaching Centre and Exams teams to achieve their annual business targets and objectives</span></p><br><br>&nbsp;<br><span>About us </span><br><p><span>The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections, and engendering trust.</span></p><br><br><br><p><span>We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.</span></p><br><br><br><p><span>The British Council is an equal opportunities and diversity employer, and the post-holder will play a role in ensuring that Equality, Diversity, and Inclusion polices are consistently applied through the Human Resources operation. </span></p><br><br><br><p><span>The British Council has a fundamental duty of care of all children engaged in activities with us under our mandatory Child Protection Policy. All our employees must be familiar with and follow the Child Protection Code of Conduct. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989.</span></p><br><br><br><br><br><span>Geopolitical/SBU/Function overview:</span><br><p><span>Algeria is the largest country in Africa with a population of 41 million, the second largest in MENA, speaking Arabic, French and a significant number of Amazigh (Berber) languages. 70% of the population is under 30 years of age. A stated objective of the Algerian government is to create economic growth and jobs to meet the aspirations of young people. Education is a priority, with high levels of investment. With its demographic boom school and university education has expanded greatly. </span></p><br><br><br><p><span>The team will be based in Algiers and will consist of 2 Customer Services and Sales Advisors, 2 Customer Service and Sales Assistants, 10 consultants, and a Customer Services and Sales Manager (CSM) reporting to the Cluster Customer Management and Sales Lead (Algeria, Morocco and Tunisia). </span></p><br><br><br><p><span>Our vision is to offer the most Trustworthy, Inspiring and Effective customer service, requiring the least effort from our customers, and where customers experience an outstanding service that enhances the reputation of the British Council.</span></p><br><br><br><p><span>British Council MENA Customer Services and Sales teams will maintain standard Key Performance Indicators that will be evidenced by the annual Mystery Shopping and Customer Effort Assessment. These standards will be reflected in the day to day operations and deliverables.</span></p><br><br><span>Main opportunities/challenges for this role:</span><br><p><span>The Customer Services and Sales Team across the cluster works on a shift basis designed to meet customers’ needs within operational constraints. On occasions, the post holder might be required to work outside the standard working hours and during the weekend. Any additional hours worked will be compensated according to British Council policy.</span></p><br><br><br><p><span>Post holders may be assigned to the specialised hubs or teams and rotated between the hubs regularly, in order to provide them with an opportunity to broaden their skills and gain experience.</span></p><br><br><span>Main Accountabilities:</span><br><p><strong><span>New &amp; existing customer enquiries </span></strong></p><br><br><ul><li><span>To meet and greet face to face customers and respond to all customer enquiries – face to face, calls, emails and social media with a polite and pleasant manner following British Council standards and service strategies e.g. call greeting, call handling, and call closing </span></li><li><span>To generate and/or raise interest level of customers to book them for a placement test or consultation, register for an Exam or attend an event.</span></li><li><span>To create CRM accounts/leads/opportunities/cases immediately when an enquiry is received from a customer.&nbsp; CRM records must be updated from time to time so that there is a complete history of actions/communications with the customer and sales performance can be monitored. </span></li><li><span>To follow up with customers to remind them of their consultation appointment and course/exam/event registration prior to the date of the activities.</span></li><li><span>To offer a one-stop solution or pass enquiries and complaints to the right person, team, or department for their timely follow-up with customers</span></li><li><span>To accept and process refunds and transfer requests from existing customers according to the policy</span></li></ul><br><p><strong><span>Sales</span></strong></p><br><br><ul><li><span>To meet or exceed sales targets (new and existing students) and KPIs </span></li><li><span>To administer placement tests and provide consultation services to students on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale</span></li><li><span>To register Exams candidates online in a professional and friendly manner </span></li><li><span>To cross sell relevant British Council services and products where appropriate</span></li><li><span>To carry out after sales follow up and phone existing students to remind them to re-register for the next term and understand and log their reasons for not continuing with the British Council.</span></li><li><span>To make outbound calls to prospective and existing Exams candidates to improve sales conversions</span></li></ul><br><p><strong><span>Registration &amp; Financial Compliance: </span></strong></p><br><br><p><strong><span>In line with the regional cash handling policy Customer Services Advisor is required to:</span></strong></p><br><br><ul><li><span>Collect&nbsp;income received and transfer it accurately onto SAP or other financial systems, to maintain records on the system and complete daily reconciliations </span></li><li><span>Ensure that all income collected is reconciled and posted accurately in system</span></li><li><span>Meet requirements of audit and financial reporting and any discrepancy is reported to line management within stipulated deadline</span></li></ul><br><p><strong><span>Product and offer knowledge</span></strong></p><br><br><ul><li><span>To acquire and always maintain an excellent level of product knowledge by attending product training and observing classes.&nbsp; </span></li><li><span>To acquire and always maintain an excellent knowledge of pricing, discounts and offers.</span></li></ul><br><p><strong><span>Systems and record keeping</span></strong></p><br><br><ul><li><span>To be proficient in using relevant systems, such as call centre system, CRM, student registration system (TCMS) and on-line booking systems.</span></li><li><span>To maintain and update all databases and statistics and reports in a timely and accurate manner.</span></li></ul><br><p><strong><span>Other support duties</span></strong></p><br><br><ul><li><span>To participate and/or provide sales support in all sales and marketing events (in or out of the centre) to create awareness and generate leads for the centre.</span></li></ul><ul><li><span>Ensure the front of house and consultation areas are suitably stocked with up-to-date display and promotional materials</span></li></ul><ul><li><span>Provide verification services for UK certificates</span></li><li><span>Conduct telephone-based surveys or gather other customer data</span></li></ul><p><span>Regularly observe Teaching Centre classes and/or visit Exams venues</span></p><br><br><br><p><strong><em><span>Other Responsibilities and main duties</span></em></strong></p><br><br><p><span>As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues across the cluster in tasks that ensure the smooth running of the operations. This might include participation in Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch Promotions for example.&nbsp;&nbsp; You may also be required to perform other duties as directed by Line Manager.</span></p><br><br><span>Key Relationships:</span><br><p><span>Maintain close working relationship with wider Cluster Customer Service team and attend all briefings and meetings. </span></p><br><br><br><p><strong><em><span>Internal</span></em></strong></p><br><br><p><span>Customer Services and Sales colleagues and temporary staff, Teaching and Exams Management, Teachers, Marketing Team, Projects Team, Regional &amp; Global Customer Services and Sales Teams</span></p><br><br><br><p><strong><em><span>External</span></em></strong></p><br><br><p><span>Students, Candidates, Partners, Corporate Clients and other customers</span></p><br><br><br><br><span>Role Requirements:</span><br><p><strong><span>Threshold requirements:</span></strong></p><br><br><p><strong><span>Assessment stage</span></strong></p><br><br><p><strong><span>Passport requirements/ Right to work in country</span></strong></p><br><br><p><span>Post holder must be eligible to work in Algeria </span></p><br><br><br><p><span>Shortlisting</span></p><br><br><p><strong><span>Direct contact or managing staff working with children?</span></strong></p><br><br><p><span>Yes. Some British Council customers may be under 18 years so appropriate police check required </span></p><br><br><br><p><span>N/A</span></p><br><br><p><strong><span>Notes</span></strong></p><br><br><p><span>Appropriate police check mandatory </span></p><br><br><p><span>Three satisfactory references required</span></p><br><br><br><p><span>Our normal opening hours are 8 am to 7 pm 7 days a week. The role will regularly require some evening work and may occasionally require a split shift. Some unsocial hours and weekend work may be required</span></p><br><br><br><p><strong><span>Person Specification:</span></strong></p><br><br><br><p><strong><span>Language requirements </span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good written and oral communication skills in English APTIS test (CEFR B2) and fluency in French and Arabic</span></li></ul><p><span>N/A</span></p><br><br><p><span>Shortlisting and interview</span></p><br><br><p><strong><span>Qualifications</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>High School Certificate</span></li></ul><ul><li><span>University degree</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Knowledge &amp; Experience</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Experience in a customer service and sales role </span></li></ul><ul><li><span>Tele-sales experience</span></li><li><span>Education sector experience</span></li><li><span>Knowledge of CRM</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Skills (if any)</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good communication skills and proven ability to build rapport with customers</span></li></ul><p><span>Shortlisting AND Interview</span></p><br><br><p><strong><span>British Council Behaviours</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Connecting with others (essential):</span></em></strong></p><br><br><p><span>Making regular opportunities to understand others better</span></p><br><br><br><p><strong><em><span>Creating shared purpose</span></em></strong><span> <strong><em>(essential)</em></strong></span></p><br><br><p><span>Communicating an engaging picture of how we can work together</span></p><br><br><br><p><strong><em><span>Making it happen (essential):</span></em></strong></p><br><br><p><span>Delivering clear results for the British Council</span></p><br><br><br><p><strong><em><span>Working together (essential): </span></em></strong></p><br><br><p><span>Establishing a genuinely common goal with others</span></p><br><br><br><p><strong><em><span>Being accountable (essential):</span></em></strong></p><br><br><p><span>Delivering my best work in order to meet my commitments</span></p><br><br><br><p><strong><em><span>Shaping the future (essential):</span></em></strong></p><br><br><p><span>Looking for ways in which we can do things better </span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><em><span>Performance management</span></em></p><br><br><p><strong><span>British Council Core Skills</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Communicating &amp; Influencing (Level 1) </span></em></strong></p><br><br><p><strong><span>Communicates clearly &amp; effectively: </span></strong><span>Listens to others and expresses self clearly, with grammatical accuracy and awareness of a diverse audience in speaking and writing. </span></p><br><br><br><p><strong><em><span>Analysing data and problems (Level 1)</span></em></strong></p><br><br><p><strong><span>Is systematic: </span></strong><span>Breaks down problems into a list of tasks to be done and decides on appropriate action<strong>. </strong></span></p><br><br><br><p><strong><em><span>Using technology (Level 1)</span></em></strong></p><br><br><p><strong><span>Operates as a basic user of information systems, digital and office technology: </span></strong><span>Able, with adjustments if necessary, to use office software and British Council systems to do the job and manage documents or processes.</span></p><br><br><br><p><strong><em><span>Planning &amp; Organizing (Level 1)</span></em></strong></p><br><br><p><strong><span>Is methodical: </span></strong><span>Able to plan own work over short timescales for routine or familiar tasks and processes.</span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><strong><span>Prepared by: </span></strong></p><br><br><p><strong><span>Date:</span></strong></p><br><br><p><span>Priya Varma,</span><span>Regional Customer Management and Sales Lead</span></p><br><br><p><strong><em><span>13 April 2021</span></em></strong></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.</p><br> <p>We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.</p><br> <p>DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?</p><br> <p><span>YOUR ROLE</span></p><br> <p><span>Coordinate, supervise and ensure the efficient management of local and international logistics flows to meet performance, quality and customer satisfaction objectives while optimizing costs</span></p><br> <p><span>WHAT ARE YOU GOING TO DO?</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supervise the organization of national &amp; international flows.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure the compliance of shipments (customs, local and international regulations).</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage the management of transport documents (LTA, BL, certificates of origin, etc.).</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and implement logistics operations planning.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure the adequacy between human and material resources and the volumes to be processed.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supervise and motivate operational teams.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure ongoing training and skills development for employees.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage planning and allocate tasks according to priorities.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Act as the main point of contact for strategic customers.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle specific requests, resolve incidents and ensure customer satisfaction.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Propose solutions to meet specific customer needs.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify and implement solutions to improve operational efficiency.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analyze performance and produce reports.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor developments in the sector.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Negotiate with carriers, shipping companies, and other partners.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor and evaluate the performance of subcontractors and logistics partners.</span></p><br> <p><span>WHAT ARE WE LOOKING FOR? </span></p><br> <p><strong><span>Essential</span></strong></p><br> <p><strong><span>Desirable</span></strong></p><br> <br> <p><strong><span>Education &amp; Qualifications</span></strong></p><br> <p><em><span>BAC+4 // Diplom in logistics</span></em></p><br> <br> <p><strong><span>Experience</span></strong></p><br> <ul> <li><span>Minimum 5 years of experience in the freight forwarding industry – Project Logistics experience essential</span></li> <li><span>Ability to communicate, present and&nbsp;influence&nbsp;all levels of the organization, including executive and C-level</span></li> <li><span>Proven ability to drive the sales process from plan to closure</span></li> <li><span>Proven ability to articulate the distinct aspects of products and services</span></li> </ul> <br> <p><strong><span>Specialist Knowledge, Skills &amp; Characteristics</span></strong></p><br> <ul> <li><span>Logistics Knowledge &nbsp;</span></li> <li><span>Process Optimization </span></li> <li><span>Leadership </span></li> <li><span>Problem-Solving </span></li> <li><span>Communication</span></li> </ul> <br> <p><strong><span>Interpersonal &amp; Communication Skills</span></strong></p><br> <ul> <li><span>Leadership and Team Management </span></li> <li><span>&nbsp;Cross-Functional Collaboration &nbsp;</span></li> <li><span>Client and Customer Communication</span></li> </ul> <br> <p><span>WHAT DO WE HAVE TO OFFER? </span></p><br> <p><span>With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. </span></p><br> <p><span>There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.</span></p><br> <p><span>ABOUT TOMORROW</span></p><br> <p><span>We value your professional and personal growth. That is why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. </span></p><br><p>As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.&nbsp;</p><br> <p>Please note: &nbsp;Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span>As a valued employee of the British Council, you already help us deliver our mission to support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For over 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>You are part of our organisation in over 200 countries and territories and where we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><b><span><span><span>We connect. We inspire.</span></span></span></b></p><br><br><p><strong><u>Further Information</u></strong>&nbsp;</p><br><br><ul><li><strong>Number of positions: 1 </strong></li><li><strong>British Council Pay Band 7&nbsp;</strong></li><li><strong>Employment Type: Indefinite Contract Local</strong></li><li><strong>Location: Alegria</strong></li><li><strong>Deadline to receive applications: 9th August 2026 </strong></li><li><strong>Candidates are expected to have the right to live and work in Alegria</strong></li><li><strong>Salary: DZD 195,000 Monthly gross salary</strong></li></ul><br><p><strong>Role Purpose:</strong></p><br><br><p>The Business Operations Manager will oversee the management of the business administration, local financial processes, estates, local administrative&nbsp;and&nbsp;human resources activities, as well as IT and security functions in Algeria. The role will ensure that British Council corporate standards and relevant polices/ procedures are&nbsp;met, and&nbsp;ensure that the business support team are efficiently and effectively deployed to support operations in achieving business objectives and ensuring compliance across Business Operations and all Algeria Departments. The role will ensure that team performance adds value to the delivery of objectives and to ensure that all risks, particularly financial compliance and business continuity are identified, monitored, managed and controlled.</p><br><br><p>To support new initiatives and organisational change by providing appropriate advice, support, training and leadership to all operational teams, across Departments.&nbsp;</p><br><br><p>To be a key, and pro-active member of the Country Leadership Team (CLT)</p><br><br><br><p><strong>Main Accountabilities:</strong></p><br><br><p><strong>Management</strong></p><br><br><ul><li><strong>Oversee and manage the entire Business Operations (BO) team.</strong></li></ul><ul><li><strong>Manage and monitor overhead budgets: this includes providing advice and decision support to the Country Director, explaining variances and making recommendations for adjustments/re-forecasting; also provide information for Exams and Teaching Centre business plans, forecasts and commentaries as necessary;</strong></li></ul><ul><li><strong>Regularly update cashflow projections according to rolling corporate schedule to support expected spend on business support services.</strong></li></ul><ul><li><strong>Promote and support our Equality, Diversity and Inclusion (EDI) policy in Algeria in coordination with the office EDI coordinator</strong></li></ul><ul><li><strong>Actively seek efficiency savings to improve&nbsp;KPls; ensure value for money through supplier negotiations; understand and extract data from the financial and business system (SAP) to&nbsp;analyse&nbsp;trends and recommend changes to enhance performance.</strong></li></ul><ul><li><strong>Conduct general induction for new joiners (incl. non-BOT staff).</strong></li></ul><ul><li><strong>Manage and update key local policies (e.g., office policies, mobile phone, etc.).</strong></li></ul><ul><li><strong>Monitor local Delegated Authorities.</strong></li></ul><br><p><strong>Relationship Management, Suppliers, and Services</strong></p><br><br><ul><li><strong>Manage contracts and services of outsourced providers for premises maintenance, accounting and payroll preparation, office cleaning, IT, transportation&nbsp;and premises security.</strong></li></ul><ul><li><strong>Manage vendor relationships to ensure quality and cost effective provision of services such as transport/travel, hotel, catering and hospitality, courier/post, real estate and landlord(s). All services are supported by strong compliance and control regime around contracts and purchase order processes.</strong></li></ul><ul><li><strong>Manage relationships with government, local law enforcement and embassies, as relevant, on regulatory compliance and security-related issues and ensure that country leadership team is properly briefed.</strong></li></ul><ul><li><strong>Oversee office wide procurement and contracts management in close coordination with from British Council's procurement unit, 'MarketPlace'</strong></li></ul><ul><li><strong>Manage event planning and execution/logistics.</strong></li></ul><ul><li><strong>Arrange travel for visitors and regional teams.</strong></li></ul><br><p><strong>Risk Management</strong></p><br><br><ul><li><strong>Co-ordinate crisis management planning, ensuring that contact lists and records are kept up to date and acting as a key member of the incident control team, if convened</strong></li></ul><ul><li><strong>Lead on development and testing of Business Continuity Plan (BCP); ensuring that plan is maintained and supports any off-site working arrangements that may become necessary.</strong></li></ul><ul><li><strong>Lead on management of top risks, scheduling quarterly and annual meetings to help fellow senior managers identify and develop mitigation plans for key risks to the business; draft templates for management discussion and Director's 'sign-off' as necessary.</strong></li></ul><ul><li><strong>Ensure that all children and vulnerable adults who we come into contact with through our work are properly respected and protected in full compliance with our global safeguarding and child protection policies; plans are in place to assure this.</strong></li></ul><ul><li><strong>Risk assessments for selected activity and our premises (incl partner premises where relevant) are conducted to inform planning and action and ensure safe and secure working environment.</strong></li></ul><ul><li><strong>Adequate insurance cover is in place linked to our global policy and supplemented locally as necessary.</strong></li></ul><ul><li><strong>Liaise with tax, accounting and legal advisors as necessary - locally and within British Council (region and HQ) - to ensure that status and tax affairs are properly managed and that we are compliant with local law.</strong></li></ul><ul><li><strong>Ensure that information governance and risk management (IGRM) policies are being followed and that our systems and practice are compliant particularly around use of personal data and serve as first point of contact with regional IGRM advisor.</strong></li></ul><ul><li><strong>Oversees stock checks (e.g. stationery, cleaning supplies, IELTS materials) by set deadlines to ensure appropriate controls meet separation of duty requirements</strong></li></ul><ul><li><strong>Support internal audit processes.</strong></li></ul><ul><li><strong>Act as the fraud focal point.</strong></li></ul><br><p><strong>Facilities and&nbsp;Estates&nbsp;Management</strong></p><br><br><ul><li><strong>Oversee office management including e.g. leases and renewals, moves and renovations, relationship with landlord</strong></li></ul><ul><li><strong>Monitor building and ground maintenance of all British Council rented properties and ensure office storage facilities are secure in compliance with British Council requirements and local legislation.</strong></li></ul><ul><li><strong>Implement yearly preventive building and ground maintenance schedules, ensuring timely action and reporting.</strong></li></ul><ul><li><strong>Ensure office services and supplier contracts (e.g. cleaning, IT, security) are delivered effectively in line with corporate standards.</strong></li></ul><ul><li><strong>British Council assets are properly accounted for and looked after, with inventories prepared and kept up-to-date; this includes any British Council assets in partner premises or rented properties (in the case of UK-appointed/international staff).</strong></li></ul><ul><li><strong>Travel policy and procedures including use of public transport/taxis are fit-for-purpose i.e. safe and efficient; and communicated to and adhered to by staff.</strong></li></ul><br><p><strong>Security</strong></p><br><br><ul><li><strong>Lead on the development of a security compliance regime for British Council Algeria operations, ensuring that security contingency plans are in place and evacuation or lockdown procedures are understood by staff and customers.</strong></li></ul><ul><li><strong>Manage security stakeholder relationships with outsourced security company, local authorities, British Embassy, Regional Security Director</strong></li></ul><ul><li><strong>Ensure that all security equipment and lifeline devices are accounted for and in good working order.</strong></li></ul><ul><li><strong>Ensure all incidents are investigated and reported appropriately.</strong></li></ul><ul><li><strong>Ensure that training and awareness-raising for staff and/or contractors is organized and provided as appropriate.</strong></li></ul><ul><li><strong>Oversee and develop security team if needed (currently outsourced)</strong></li></ul><ul><li><strong>Manage staff access control to premises.</strong></li></ul><ul><li><strong>Assess security measures in new offices/venues and partner schools.</strong></li></ul><ul><li><strong>Manage staff access/removal from Telephone Tree, SOLACE, Teams channels, and mailing lists.</strong></li></ul><ul><li><strong>Oversee public liability insurance management.</strong></li></ul><br><p><strong>On-site Finance Related Activities</strong></p><br><br><ul><li><strong>Oversee cash-handling and banking procedures; ensure cash policy is compliant with global British Council policies</strong></li></ul><ul><li><strong>Oversee petty cash policy and conduct petty cash spot checks</strong></li></ul><ul><li><strong>Check cash receipts from Customer Services with journals posted as required.</strong></li></ul><ul><li><strong>Manage relationship with bank, ensuring that adequate signatories are in place for cheque&nbsp;authorisation&nbsp;and/or approval of electronic transactions.</strong></li></ul><ul><li><strong>Oversee the BO team’s processing of off-system payments and urgent advances.</strong></li></ul><ul><li><strong>Safeguard and manage cheque books handover.</strong></li></ul><br><p><strong>Procurement &amp; Contract Management</strong></p><br><br><ul><li><strong>Handle high-value procurement and tendering.</strong></li></ul><ul><li><strong>Manage key operations contracts.</strong></li></ul><ul><li><strong>Conduct due diligence and vendor screening.</strong></li></ul><ul><li><strong>Monitor and update Preferred Suppliers List and aggregate spend across departments.</strong></li></ul><ul><li><strong>Oversee finance payables and receivables, including off-system transactions.</strong></li></ul><ul><li><strong>Support FCCF.</strong></li></ul><ul><li><strong>Monitor PO GR IR.</strong></li></ul><br><p><strong>HR Operations &amp; Mobility</strong></p><br><br><ul><li><strong>Supervise implementation of all HR Operations tasks that require to be performed locally, including admin support (relationship with&nbsp;Labour&nbsp;Inspectorate, employee files, preparation of documents, CNAS forms, payroll signatory coordination, medical insurance, etc.)</strong></li></ul><ul><li><strong>Coordinate work permit and residency submissions for foreign employees.</strong></li></ul><ul><li><strong>Assist with rent hunting, utilities setup, Wi-Fi, and lease management for foreign employees.</strong></li></ul><br><p><strong>Health &amp; Safety</strong></p><br><br><ul><li><strong>Ensure safe and clean working environment for staff and customers in line with our health and safety standards, local law and audit recommendations.</strong></li></ul><ul><li><strong>Preventive maintenance schedule is developed and overseen.</strong></li></ul><ul><li><strong>Risk assessments are carried out and acted upon.</strong></li></ul><ul><li><strong>Training and awareness-raising for staff and/or contractors on safe working practices&nbsp;eg.&nbsp;first aid, fire safety, waste management etc.</strong></li></ul><ul><li><strong>Appropriate channels in place for staff to raise health and safety issues.</strong></li></ul><ul><li><strong>Ensure all incidents are investigated and reported appropriately.</strong></li></ul><br><p><strong>Role specific knowledge and experience:</strong></p><br><br><p><strong>Minimum/essential</strong></p><br><br><ul><li><strong>Experience in managing and leading a team in an international context/ a multi-cultural&nbsp;organization.</strong></li></ul><ul><li><strong>Strong&nbsp;organizational&nbsp;skills with the ability to&nbsp;priorities&nbsp;tasks and meet deadlines in a complex event driven&nbsp;organization</strong></li></ul><ul><li><strong>Track record of building effective relationships with business leadership teams in the delivery of high quality and effective professional services</strong></li></ul><ul><li><strong>Experience of developing and managing a range of complex internal and external stakeholder relationships</strong></li></ul><ul><li><strong>Demonstrates excellent management of administration roles</strong></li></ul><ul><li><strong>Excellent understanding of business strategy and practices</strong></li></ul><br><p><strong>Desirable&nbsp;</strong></p><br><br><ul><li>Experience in management change</li></ul><ul><li>Working in both public, not for profit and private sector&nbsp;organizations</li></ul><ul><li>Experience of working in a matrix management structure.</li></ul><br><br><p><strong>Education</strong></p><br><br><p>Bachelor’s degree in&nbsp;business management or&nbsp;relevant field&nbsp;</p><br><br><br><p><strong>Language</strong></p><br><br><p>The British Council systems and global processes operate in English. Written and verbal proficiency in English is required”&nbsp;</p><br><br><p>Working Arabic and/or French is highly desirable.&nbsp;</p><br><br><br><p><strong>Please note that all applications should be submitted in English only.<br>It is advisable to apply in advance to avoid any technical issues at the last moment.</strong></p><br><br><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><b><span><span><span>Equality, Diversity and Inclusion Statement</span></span></span></b></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><b><span><span><span>Safeguarding Statement</span></span></span></b></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>

<ul> <li><font dir="auto" ><font dir="auto" >Provide first and second level technical support to users.</font></font></li> <li><font dir="auto" ><font dir="auto" >Install, configure and maintain workstations, printers and peripherals.</font></font></li> <li><font dir="auto" ><font dir="auto" >Diagnose and resolve hardware, software and network incidents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the deployment and support of third-party business software (ERP, Sage, Microsoft Office, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage user accounts, access rights and computer equipment.</font></font></li> <li><font dir="auto" ><font dir="auto" >Write up the technical procedures and ensure the reporting of interventions.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Advanced Technician Diploma, Bachelor's Degree or Engineering Degree in Computer Science.</font></font></li> <li><font dir="auto" ><font dir="auto" >Desired experience in IT support.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good mastery of Windows systems and Microsoft Office.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good organizational skills, analytical mind and responsiveness.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good interpersonal skills and ability to work in a team.</font></font></li> </ul> <p> <b><font dir="auto" ><font dir="auto" >If you match these profiles, please send your CV by clicking</font></font></b> </p> <p> <b><font dir="auto" ><font dir="auto" >on the apply tab</font></font></b> </p> Alger Zeralda

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Prepare samples and necessary equipment for testing. Perform tests, measurements, and analyses according to established procedures. Record and process obtained data. Ensure routine maintenance of laboratory equipment. Comply with quality, hygiene, and safety regulations. Assist engineers in laboratory activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>License or TS in a technical specialty. Experience in a similar role.</p><p></p></section>

<ul> <li><font dir="auto" ><font dir="auto" >Define and implement the R&amp;D strategy in line with the company's objectives.</font></font></li> <li><font dir="auto" ><font dir="auto" >Supervise research and development projects</font></font></li> <li><font dir="auto" ><font dir="auto" >To supervise and coordinate technical teams (engineers, technicians, researchers)</font></font></li> <li><font dir="auto" ><font dir="auto" >Design and develop new products or improve existing ones</font></font></li> <li><font dir="auto" ><font dir="auto" >To monitor technological and competitive developments</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage the R&amp;D budget and optimize resources</font></font></li> <li><font dir="auto" ><font dir="auto" >Follow the testing, validation and industrialization phases</font></font></li> <li><font dir="auto" ><font dir="auto" >Collaborating with the production, marketing and sales departments</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensuring compliance with applicable standards and regulations</font></font></li> <li><font dir="auto" ><font dir="auto" >Write technical reports and documentation</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Mastery of research and development methods</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of innovation and industrialization processes</font></font></li> <li><font dir="auto" ><font dir="auto" >Technical project management</font></font></li> <li><font dir="auto" ><font dir="auto" >Minimum of a 5-year post-secondary degree (Engineering, Master's or Doctorate) in a technical or scientific field</font></font></li> <li><font dir="auto" ><font dir="auto" >5-10 years of experience in R&amp;D or a similar role</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in team management is highly desirable.</font></font></li> </ul> <p><br></p>