وظائف مهندس ديف أوبس في الجزائر
٧٦ وظائف شاغرة
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b><span>Yassir</span></b><span> is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in </span><b><span>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</span></b><span>. It is backed (~</span><b><span>$200M in funding</span></b><span>) by VCs from Silicon Valley, Europe and other parts of the world. </span><br><span>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. </span><br><span>Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.</span><br><br><span>ABOUT THE ROLE</span><br> <span>We are seeking a highly skilled and experienced DevOps Engineer to join our Cloud Operations squad. The ideal candidate will have a strong background in building high-performance, scalable, mission-critical, and secure systems in the cloud to scale our infrastructure further with efficient tools such as Kubernetes and Terraform. You will drive the evolution of major parts of our growing platform, serving millions of customers across multiple countries. You will be joining our amazing and diverse team, learning and helping others to learn something new every day.</span><br> <br><br><p><b>Key Responsabilities </b></p><br><ul>
<li>Build and maintain scalable, cost-effective, and reliable systems with technologies such as Kubernetes in GCP cloud environment</li>
<li>Improve our CI/CD process and increase the level of automation at Yassir in order to increase our efficiency</li>
<li>Play a key role in handling incidents, and support engineering teams with their infrastructure needs</li>
<li>Develop infrastructure as code as required</li>
<li>Introduce processes, documentation, best practices, and tools that would help our engineering teams be more productive</li>
<li>Automate deployment and scaling processes to minimize downtime.</li>
<li>Continuously improve infrastructure and processes to increase efficiency and reduce costs.<br></li>
</ul><br><p><b>Key Requirements </b></p><br><strong><u>Technical Skills :</u></strong><br>
At least 8+ years of experience in a similar role building and maintaining large-scale, distributed infrastructure environments in the cloud
Strong experience with Linux administration and scripting languages (Bash, Python, TypeScript, etc)
Proven Experience working with Containers and Container Orchestration technologies such as Docker, Kubernetes
Proven Experience with configuration management tools such as Terraform, CDK for Terraform, Pulumi
Proven Experience working with cloud infrastructure and services (GCP, AWS, Azure) with at least 1 year of experience building and maintaining services in GCP
Previous experience with CI/CD processes
Previous experience with Node.JS or Python
Strong understanding of network protocols and security best practices.
Familiar with relational and non-relational database models (MySQL, PostgreSQL, MongoDB, and Redis)
Experience with ElasticSearch, LogStash, and Kibana is a plus
Experience with Prometheus and Grafana is a plus. <u><strong>Other key skills and traits :</strong></u><br>
Outstanding written & verbal communication skills
Demonstrated ability to prioritize, self-start, contribute under pressure, and meet tight deadlines
Highly organized, creative, and critical thinker
Strong problem-solving and analytical skills
Comfortable working in an entrepreneurial environment
Organized and obsessive about details
Hard-working, passionate, and looking to embrace the challenge
Bachelor's Degree in Computer Science or related field.
<br><br><p><b>Why You Should Join Yassir </b></p><br><ul>
<li>Join one of the fastest-growing tech companies in North Africa</li>
<li>Have a lasting impact on our company's culture</li>
<li>Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans</li>
<li>Work on some really hard technical challenges from identity infrastructure for Africans, digital payment networks to complex mapping and routing systems across the continent.</li>
<li>We are the first Algerian startup to go through Y Combinator program and we’re backed by top investors including Unpopular Ventures, Rebel Fund and DainTree.VC<br></li>
</ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa . It is backed (~ $200M in funding ) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era. We re not just about serving people - we re about creating a marketplace to bring people what they need while infusing social values.</p><p>ABOUT THE ROLE</p><p>We are seeking a highly skilled and experienced DevOps Engineer to join our Cloud Operations squad. The ideal candidate will have a strong background in building high-performance, scalable, mission-critical, and secure systems in the cloud to scale our infrastructure further with efficient tools such as Kubernetes and Terraform. You will drive the evolution of major parts of our growing platform, serving millions of customers across multiple countries. You will be joining our amazing and diverse team, learning and helping others to learn something new every day.</p><p>Key Responsabilities</p><ul><li>Build and maintain scalable, cost-effective, and reliable systems with technologies such as Kubernetes in GCP cloud environment</li><li>Improve our CI/CD process and increase the level of automation at Yassir in order to increase our efficiency</li><li>Play a key role in handling incidents, and support engineering teams with their infrastructure needs</li><li>Develop infrastructure as code as required</li><li>Introduce processes, documentation, best practices, and tools that would help our engineering teams be more productive</li><li>Automate deployment and scaling processes to minimize downtime.</li><li>Continuously improve infrastructure and processes to increase efficiency and reduce costs.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 8+ years of experience in a similar role building and maintaining large-scale, distributed infrastructure environments in the cloud</li><li>Strong experience with Linux administration and scripting languages (Bash, Python, TypeScript, etc)</li><li>Proven Experience working with Containers and Container Orchestration technologies such as Docker, Kubernetes</li><li>Proven Experience with configuration management tools such as Terraform, CDK for Terraform, Pulumi</li><li>Proven Experience working with cloud infrastructure and services (GCP, AWS, Azure) with at least 1 year of experience building and maintaining services in GCP</li><li>Previous experience with CI/CD processes</li><li>Previous experience with Node.JS or Python</li><li>Strong understanding of network protocols and security best practices.</li><li>Familiar with relational and non-relational database models (MySQL, PostgreSQL, MongoDB, and Redis)</li><li>Experience with ElasticSearch, LogStash, and Kibana is a plus</li><li>Experience with Prometheus and Grafana is a plus.</li><li>Outstanding written & verbal communication skills</li><li>Demonstrated ability to prioritize, self-start, contribute under pressure, and meet tight deadlines</li><li>Highly organized, creative, and critical thinker</li><li>Strong problem-solving and analytical skills</li><li>Comfortable working in an entrepreneurial environment</li><li>Organized and obsessive about details</li><li>Hard-working, passionate, and looking to embrace the challenge</li><li>Bachelor's Degree in Computer Science or related field.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Design and develop web interfaces with a strong command of the technologies; Transform UI/UX mockups into robust components, ensuring design consistency, accessibility, and responsiveness; Propose improvements when the design is difficult to implement or maintain; Lead cross-functional collaboration and communication by working with design, backend, and DevOps teams; Ensure software quality beyond bug fixing tests (strengthen tests, define technical and functional acceptance criteria); Effectively debug and ensure the reliability of features; Define the frontend architecture and technical standards; Write useful technical and functional documentation: Document the architecture and technical decisions; Document reusable components and integration. Ensure knowledge transfer to the team; conduct code reviews focused on quality, maintainability, performance, and security; mentor and train junior staff and support their skills development.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >University degree specializing in Computer Science, Mathematics, Telecommunications, Electronics. Proven experience in a similar position. If you meet this profile, please send your CV by clicking on the "Apply" tab. Algiers</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong><em><font dir="auto" ><font dir="auto" >Product management</font></font></em></strong></p> <ul> <li><font dir="auto" ><font dir="auto" >Define and maintain the product vision.</font></font></li> <li><font dir="auto" ><font dir="auto" >Gather, analyze and prioritize business needs.</font></font></li> <li><font dir="auto" ><font dir="auto" >Write the user stories and acceptance criteria.</font></font></li> <li><font dir="auto" ><font dir="auto" >Build and manage the Product Backlog.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the product roadmap and release planning.</font></font></li> </ul> <p><strong><em>Coordination Agile</em></strong></p> <ul> <li><font dir="auto" ><font dir="auto" >Working closely with developers, UX/UI designers and stakeholders.</font></font></li> <li><font dir="auto" ><font dir="auto" >Arbitrate between functional and technical priorities.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor the progress of developments.</font></font></li> </ul> <p><strong><em><font dir="auto" ><font dir="auto" >Quality and performance monitoring</font></font></em></strong></p> <ul> <li><font dir="auto" ><font dir="auto" >Validate the delivered functionalities.</font></font></li> <li><font dir="auto" ><font dir="auto" >Perform the functional tests.</font></font></li> <li><font dir="auto" ><font dir="auto" >Identify areas for product improvement.</font></font></li> <li><font dir="auto" ><font dir="auto" >Track product KPIs and user experience.</font></font></li> </ul> <p><strong><em><font dir="auto" ><font dir="auto" >Business and user relationship</font></font></em></strong></p> <ul> <li><font dir="auto" ><font dir="auto" >Understanding users' problems.</font></font></li> <li><font dir="auto" ><font dir="auto" >Translating business needs into concrete solutions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Supporting change and the adoption of new features.</font></font></li> </ul> <p><strong><font dir="auto" ><font dir="auto" >Technical skills</font></font></strong></p> <ul> <li><font dir="auto" ><font dir="auto" >Proficiency in Agile/Scrum methodologies.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good understanding of software development cycles.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to write functional specifications.</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in product management tools: Clickup, Azure DevOps or equivalent.</font></font></li> <li><font dir="auto" ><font dir="auto" >UX/UI knowledge is appreciated.</font></font></li> </ul> <p><strong>Soft skills</strong></p> <ul> <li><font dir="auto" ><font dir="auto" >Excellent communication.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analytical and solution-oriented mindset.</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of organization and prioritization.</font></font></li> <li><font dir="auto" ><font dir="auto" >Leadership and coordination skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >User orientation and results.</font></font></li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><font dir="auto" ><font dir="auto" >Job Objectives</font></font></strong></p> <ul> <li><font dir="auto" ><font dir="auto" >Ensure alignment between business needs and the solutions developed.</font></font></li> <li><font dir="auto" ><font dir="auto" >Optimize the user experience of the platforms.</font></font></li> <li><font dir="auto" ><font dir="auto" >Accelerate the delivery of high-value business features.</font></font></li> <li><font dir="auto" ><font dir="auto" >To participate in product growth and innovation.</font></font></li> </ul> <p><strong>Formation</strong></p> <ul> <li><font dir="auto" ><font dir="auto" >Bachelor's degree (Bac+3) or Master's degree (Bac+5) in computer science, project management, digital technology, information systems or equivalent field.</font></font></li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Missions</b></p><p><font dir="auto" ><font dir="auto" >Design and develop custom modules for Odoo based on user needs.</font></font></p><p><font dir="auto" ><font dir="auto" >Participate in the development of technical and functional specifications.</font></font></p><p><font dir="auto" ><font dir="auto" >Integrate Odoo modules with other third-party systems and services.</font></font></p><p><font dir="auto" ><font dir="auto" >Optimize module performance to ensure a smooth and responsive user experience…</font></font></p><p><font dir="auto" ><font dir="auto" >Write clean, modular, and well-documented code.</font></font></p><p><font dir="auto" ><font dir="auto" >Conduct code reviews to ensure quality and adherence to best practices.</font></font></p><p><font dir="auto" ><font dir="auto" >Implement unit, integration and functional tests to ensure application reliability.</font></font></p><p><font dir="auto" ><font dir="auto" >Ensure application security by adhering to standards and best practices in web development.</font></font></p><p><font dir="auto" ><font dir="auto" >Collaborating closely with design, product and DevOps teams to define features and user interfaces.</font></font></p><p><font dir="auto" ><font dir="auto" >Participate in sprint planning meetings and brainstorming sessions.</font></font></p><p><font dir="auto" ><font dir="auto" >Provide technical support and resolve complex problems encountered by users.</font></font></p><p><font dir="auto" ><font dir="auto" >Document the configurations and procedures.</font></font></p><p><font dir="auto" ><font dir="auto" >Prerequisites</font></font></p><p><font dir="auto" ><font dir="auto" >Proficiency in the Python programming language.</font></font></p><p><font dir="auto" ><font dir="auto" >Experience with the development and customization of Odoo modules.</font></font></p><p><font dir="auto" ><font dir="auto" >Knowledge of PostgreSQL databases.</font></font></p><p><font dir="auto" ><font dir="auto" >Skills in version control (e.g., Git).</font></font></p><p><font dir="auto" ><font dir="auto" >Experience with Agile project management tools (e.g., Jira, Trello).</font></font></p><p><font dir="auto" ><font dir="auto" >Analytical and synthesis skills, ability to proactively solve problems.</font></font></p><p><font dir="auto" ><font dir="auto" >Strong communication skills, ability to work in a team.</font></font></p><p><font dir="auto" ><font dir="auto" >Degree (minimum bac + 3) in computer science, software development or related field.</font></font></p><p><font dir="auto" ><font dir="auto" >At least 3 years of experience in development with Odoo.</font></font></p><p><font dir="auto" ><font dir="auto" >Knowledge of application security principles.</font></font></p><p><font dir="auto" ><font dir="auto" >Workplace</font></font></p><p><font dir="auto" ><font dir="auto" >Ouled Fayet</font></font></p><p><br></p><p><font dir="auto" ><font dir="auto" >Job Benefits</font></font></p><p><font dir="auto" ><font dir="auto" >Pleasant working environment.</font></font></p><p><font dir="auto" ><font dir="auto" >Attractive salary.</font></font></p><p><font dir="auto" ><font dir="auto" >Opportunity for rapid advancement.</font></font></p></div></section>
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<span>About Zippd Zippd is in an exciting phase of rapid growth.<br> As we scale our operations and technology, we are expanding our engineering team to build the next generation of our platform.<br> We are looking for a highly capable Senior Laravel Developer to step in and take full ownership of our backend infrastructure.<br> You will not just be writing code; you will be driving the architecture, making critical technical decisions, and leading the implementation of our backend capabilities from the ground up.<br> The Mission You will be architecting high-performance, scalable backend systems designed to solve high-impact, real-world challenges across our logistics network.<br> Expect to tackle complex problems involving high-traffic transaction systems, deep database optimization, robust API development, and seamless third-party integrations to power our core operations.<br> The Role We are looking for a Laravel engineer who treats PHP as a scalable backend engine, not a scripting language.<br> You will take complete ownership of designing and deploying sophisticated, clean-architecture backend systems that drive real value for the business.<br> Core Stack Framework: Laravel (latest versions) Database & ORM: Eloquent ORM optimization and MySQL performance tuning Testing: TDD (PHPUnit / Pest) Infrastructure: Redis / Queue systems API Integrations: Designing, building, and consuming third-party API integrations (REST, JSON, webhooks) Frontend Integration: Inertia.<br>js or Livewire Preferred Edge Architecture: Deep understanding of Clean Architecture, SOLID principles, and the Repository pattern.<br> Scale: Proven history of building and maintaining high-traffic production systems.<br> Requirements Experience: 5+ years of heavy Laravel development experience.<br> API Development: 6-7+ years of hands-on API development experience.<br> You must have deep, demonstrable experience designing, building, securing, and maintaining production APIs, this is a core requirement for the role.<br> Third-Party Integrations: Proven experience integrating with external APIs, handling authentication, webhooks, error handling, and data consistency across systems.<br> Scale Management: Direct experience managing complex, high-traffic applications.<br> Database Mastery: Strong SQL indexing and performance tuning skills.<br> Leadership: Architectural oversight capability and a proven track record of mentoring other developers.<br> Communication: Excellent and fluent English speaking skills are absolutely essential.<br> This is a fully remote role, so you must be able to communicate clearly and confidently, explaining complex technical logic to both product teams and non-technical stakeholders.<br> Working Model: This is a 100% remote position.<br> You must be comfortable working independently, collaborating effectively across video calls, and staying aligned with product and DevOps teams remotely.<br> Compensation Salary: Competitive and negotiable based on experience.<br></span> </div>
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<span>ABOUT THE COMPANY The company is a multinational IT consulting and digital transformation solutions provider, supporting government entities, telecom operators, and enterprise clients across the Middle East.<br> It specializes in helping organizations modernize operations, improve collaboration, and deliver scalable technology initiatives through consulting, implementation, integration, managed services, and training.<br> With strong expertise across Enterprise Digital transformation, DevOps, IT service management, enterprise service management, and collaboration platforms, the company partners with leading technology vendors to deliver practical, measurable, and enterprise-ready solutions.<br> ABOUT THE ROLE We are looking for a Senior Product Designer with strong experience designing intuitive, user-centric web and mobile applications, with the ability to work seamlessly across both LTR and RTL layouts.<br> The ideal candidate will have a proven track record in UX/UI design, supported by a strong portfolio that demonstrates the ability to turn complex product requirements into clean, functional, and engaging user experiences.<br> They should be able to brainstorm fresh ideas, proactively recommend best-practice user flows, and bring a senior-level product mindset to each stage of the design process.<br> You should be confident working across the full design lifecycle, from research and discovery through to wireframing, prototyping, user flows, usability testing, and design iteration.<br> Strong hands-on experience with tools such as Figma, Sketch, Adobe XD, or similar design platforms is expected, along with experience owning, maintaining, and scaling design systems across digital products.<br> This role requires someone who can understand user needs, translate feedback into practical design improvements, and adapt quickly as product requirements evolve.<br> A strong understanding of UX research, usability testing, accessible design, and inclusive design principles is essential.<br> The successful candidate must be exceptionally detail-oriented, able to manage time effectively, work autonomously, and remain comfortable collaborating remotely with distributed teams.<br> Direct exposure to cutting-edge enterprise AI projects across UAE and GCC Flat team structure - work directly with founders and senior engineers Opportunity to grow into a Senior or Lead Engineer role Flexible remote work arrangements Fast-paced environment where your work ships to production and reaches real clients 06+ Years of Experience in UI/UX Engineering including Product Designing Senior-level experience with the ability to work autonomously and comfortably in a remote setup Proven experience in UX/UI design for web and mobile applications Ability to design seamlessly for both LTR and RTL layouts Strong portfolio showcasing user-centric product design Expertise in Figma, Sketch, Adobe XD, or similar tools Experience owning, maintaining, and scaling design systems Ability to create wireframes, prototypes, user journeys, and user flows Strong ability to brainstorm fresh ideas and proactively recommend best-practice user flows Strong understanding of UX research and usability testing Experience working with iterative design methodologies Exceptionally detail-oriented with excellent time management skills Ability to synthesise feedback and adapt designs quickly Familiarity with accessible and inclusive design principles</span> </div>
<p>Develop and maintain full-stack web applications, from back-end to user interface. Design and develop secure and performant RESTful APIs with Laravel. Develop interactive and reactive front-end components with React. Design and manage relational databases (modeling, queries, optimization). Ensure smooth integration between front-end and back-end. Work on the existing codebase: updates, new features, and scalability improvements. Optimize application performance, security, and compatibility. Write clean, tested, and maintainable code, respecting best practices and development standards. Participate in code reviews and technical documentation.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree in computer science or a related field.</li><li>Minimum 1 year of experience in full-stack web development (or equivalent front-end + back-end experience).</li><li>Demonstrable experience on React and Laravel projects.</li><li>Back-end Technologies: Proficiency in PHP and the Laravel framework. RESTful API design. Authentication. Eloquent ORM and MySQL proficiency.</li><li>Front-end Technologies: Proficiency in HTML, CSS, JavaScript. Experience with React. TypeScript. Tailwind CSS. Good understanding of Responsive Web Design. Git/GitHub (essential).</li><li>Nice to have: Notions of containerization (Docker) appreciated. Understanding of multi-tenant architectures. Knowledge in System design. Knowledge in UX/UI design. Notions of DevOps (deployment, VPS, CI/CD).</li><li>Good team spirit and communication skills.</li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Objectives: To ensure alignment between business needs and developed solutions. To optimize the user experience of the platforms. Accelerate the delivery of high-value business features. Contribute to product growth and innovation. Main Responsibilities: Product Management: Define and maintain the product vision. Gather, analyze, and prioritize business requirements. Write user stories and acceptance criteria. Build and manage the Product Backlog. Participate in the product roadmap and release planning. Agile Coordination: Work closely with developers, UX/UI designers, and stakeholders. Arbitrate functional and technical priorities. Monitor development progress. Quality and Performance Monitoring: Validate delivered features. Perform functional tests. Identify areas for product improvement. Track product KPIs and user experience. Business and User Relations: Understand user issues. Translate business needs into concrete solutions. Support the change and adoption of new functionalities.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's or Master's </font><font dir="auto" style="vertical-align: inherit;">degree in Computer Science, Project Management, Digital Technology, Information Systems, or a related field. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical Skills </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">: Proficiency in Agile/Scrum methodologies. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of software development cycles. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to write functional specifications. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in product management tools: Clickup, Azure DevOps, or equivalent. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">UX/UI knowledge is a plus. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Soft Skills </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">: Excellent communication skills. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical and solution-oriented mindset. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong organizational and prioritization skills. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leadership and coordination skills. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">User and results-oriented.</font></font></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Application Support Engineer</b></font></font></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Incident Management and Resolution (Levels 1 & 2)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Support: Receiving, analyzing and prioritizing requests and incidents reported by users (via our ticketing tool).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diagnostic & Investigation: Investigate complex anomalies by analyzing application behavior, reproducing bugs, and inspecting logs if necessary.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">R solution: To provide users with clear, precise answers and workarounds.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Escalation and Technical Collaboration</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bug qualification: Document unresolved incidents at your level in an ultra-precise manner (reproduction steps, logs, impacts) to transmit them to the development team.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow-up: Ensure follow-up of fixes with the technical teams and keep the client informed of progress.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Product Interface: Working hand in hand with the Product Customer Success Manager to identify bug trends and populate the knowledge base.</font></font></p><p>Am lioration Continue & Documentation</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge base: Write technical sheets, internal solution procedures and participate in feeding the Help Center for user self-care.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Optimization: Participate in the improvement of monitoring and support tools to gain efficiency.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Education / Experience: With higher education in Computer Science (Bac+2 Bac+5) or a passionate self-taught individual, you have a first successful experience in a similar position (Application Support, N2 Support, or Software-oriented Helpdesk Technician).</font></font></p><p>Comp tences Techniques (Soft & Tech) :</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have a good understanding of web/SaaS architectures (APIs, HTTP requests, browser code inspection).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of NoSQL databases and log reading is a serious asset.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of tools such as Azure DevOps.</font></font></p><p>M thodologie & Posture :</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour and analytical mind: You like to dig into a problem, formulate hypotheses and find the root cause.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer service skills and teaching ability: You know how to rephrase a complex technical problem using simple and reassuring words for the customer.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Resilience and calm: You know how to manage priorities and stress when faced with a blocked client.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">If you match this profile, please send your CV by clicking</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">on the apply tab</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Functions as the strategic business leader of the property s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.</p>
<p> </p>
<p> <strong>Skills and Knowledge</strong> </p>
<p> <strong>Customer and Personal Service</strong> - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</p>
<p> <strong>Management of Financial Resources</strong> - Determining how money will be spent to get the work done, and accounting for these expenditures.</p>
<p> <strong>Administration and Management -</strong> Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.</p>
<p> <strong>Applied Business Knowledge</strong> - Understanding market dynamics, enterprise level objectives and important aspects of the company s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.</p>
<p> <strong>Management of Material Resources</strong> - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Developing and Maintaining Food and Beverage/Culinary Goals</strong> </p>
<p> Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.</p>
<p> Reviews financial reports and statements to determine how Food and Beverage is performing against budget.</p>
<p> Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.</p>
<p> Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department s financial performance.</p>
<p> Establishes challenging, realistic and obtainable goals to guide operation and performance.</p>
<p> Strives to improve service performance.</p>
<p> </p>
<p> <strong>Developing and Maintaining Budgets</strong> </p>
<p> Develops and manages Food and Beverage budget.</p>
<p> Monitors the department s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.</p>
<p> Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.</p>
<p> Focuses on maintaining profit margins without compromising guest or employee satisfaction.</p>
<p> </p>
<p> <strong>Leading Food and Beverage/Culinary Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.</p>
<p> Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.</p>
<p> Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).</p>
<p> Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.</p>
<p> Develops a food and beverage operating strategy that is aligned with the brand s business strategy and leads its execution.</p>
<p><br></p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken.</p>
<p> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p>
<p> Empowers employees to provide excellent guest service.</p>
<p> Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities</strong> </p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).</p>
<p> Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.</p></div></section>
<p>JOB SUMMARY Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists in leading the emergency response team for all facility issues.</p><p>Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems. Ensures regulatory compliance to facility regulations and safety standards. Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations. Develops specifications and requirements for service contracts and administers such contracts to support building needs. Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion. Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities. Develops a long term plan for preventative maintenance and asset protection and overseeing execution of plan. Develops project plans in accordance with renovation or new construction needs. Contacts contractors for bids and supervising construction to ensure timely completion of projects within budgetary guidelines. Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors. Ensures fire crew has complete understanding of all procedures, equipment and alarms. Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition. Conducts guest room and common area inspection to ensure guest satisfaction. Inspects and evaluates the physical condition of facilities in order to determine the type of work required. Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. Selects and orders or purchasing new equipment, supplies, and furnishings. Manages parts and equipment inventory.</p><p>Ensures building and equipment licenses and certifications are current. Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems).</p><p>Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction. Strives to improve service performance.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 3 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 1 year experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Field Services Outside Sales Representative is accountable for the promotion and sales of a broad range of technical services including the start-up, maintenance, testing, retrofit, upgrade and digital Services of all major manufacturer's electrical equipment installed at the customer s site.</p><p>The Outside Service Sales Representative is also accountable for the selling of turnkey projects ranging from simple replacement of equipment to fully engineered solutions.</p><p>This position is responsible for developing and maintaining relationships with new and existing Schneider Electric customers to identify the scope of work, estimate and sell system adds/modifications and maintenance agreements so as to meet or exceed his/her profitable sales target.</p><p>The Field Service Sales develops new sales opportunities and addresses and services the needs of established accounts, utilizes excellent products/solutions/services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer's needs.</p><p>Creates Field Service Service proposals, and close them facing the customer.</p><p>He/she interacts with the account manager from the Business Units, and also with Field Service Inside Service Sales Representative and Field Service Operational Marketing.</p><p>He/she will have to increase the mix of Service Plans sales as a top priority.</p><strong>Essential Responsibilities:</strong><ul><li>Develops account profiles and executes the sales plan.</li><li>Applies market and account skills necessary for dealing with specific target audiences.</li><li>Identifies and contacts potential customers or prospects, either existing or new.</li><li>Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery..).</li><li>Utilizes BFO (Salesforce.com) for sales funnel management and for Account Planning.</li><li>Provides monthly forecasts and summaries in a timely manner.</li><li>Participates in the preparation of analysis and reports on field service performance.</li><li>Works closely with tendering team to ensure the respect of Field Services expected margin.</li><li>Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities.</li><li>Is feeding the Field Services Marketing leaders with Offers feedback and needs</li><li>Educates customers on all SE products and services with special attention on Recurring and digital Offers</li><li>Provides mentoring, coaching and guidance to other sales employees</li><li>Coordinates and/or attends trade shows and marketing/sales seminars as needed</li></ul><strong>Main interactions:</strong> Field Services Sales Team, Customers, Field Services Vice President, Field Services Operational Marketing, Inside services sales, BU/Country account managers, Business developers, Services Bureau<br><strong>Key Success Factors:</strong><ul><li>Good working relationship and regular coordination with all Account Managers (incl. GAM/KAM) for opportunities identification and support</li><li>Regular collaboration with Field Services Operational Marketing team for thorough understanding of country Installed Base</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services.</li><li>Excellent verbal and written communication skills including C-level customers</li><li>Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product.</li><li>Proficient in Microsoft Office suite and ERP/CRM related tool</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Is responsible for the quality and the profitability of the Field Services delivery to customers</p>
<p>Manages the planning and coordination of the interventions</p>
<p>Manages the Field Service Representatives (directly or indirectly through regional managers) according to the number of people</p>
<p>Manages the Technical Support team CCC</p>
<p>Ensures compliance with I2P quality process for any severe customer issue and/or recall/FSB coming from BU CS&Q</p>
<p>Ensures that operational, maintenance, emergency and safety procedures are developed and strictly followed HSE</p>
<p>Analyses and reports on field service performance (backlog, margin, utilization rate, execution )</p>
<p>Daily activities include oversight of field operations to ensure efficient and effective implementation of the operational expectation of our customers.</p>
<p>Supervises project management activities for all large projects in the assigned area</p>
<p>Regularly manages project backlog, cost and margin follow up as well as capacity planning (including sub-contracting)</p>
<p>Ensures efficient and regular communications between the teams. Tight coordination is required.</p>
<p>Mentors, manages and develops the FSRs in their charge to maximize Schneider Electric business opportunities and the career opportunities of the FSRs.</p>
<p>Ensures that each FSR is complying with all administration processes such as reporting in payroll time keeping, field service reporting, tracking, lead generation etc.</p>
<p>Drives the Service KPIs as defined by management to maximize Service goals.</p>
<p>Uses the KPIs to identify weaknesses in the Service delivery and takes appropriate actions as needed.</p>
<p>-> Excellence</p>
<p>Participates with Sales in the review of all RFQ and bid specification for required Service.</p>
<p>Participates to projects hand-over meetings with Sales</p>
<p>Develops and maintains an ongoing professional relationship with new or existing SE customers</p>
<p>Develop strategic account loyalty through proper local set up</p>
<p>Participates in sales budgeting and overall initiatives</p>
<p>Provides resource plan every year to the FS VP to accompany the FS Sales growth, per geography and skills.</p>
<p>Maintains documentation for assigned tasks (ERP/CRM)</p>
<p>Main interactions: FSVP, Customers, Coordinators, FSRs, Quality & H&S, GFS Key Success Factors</p>
<p>Anticipate resource planning according IB and Business evolution</p>
<p>Close relationship with Services Sales to ensure delivery capabilities on significant deals</p>
<p>Focus on skills development and Performance management</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>For countries with more than 50 Headcount in service delivery, the successful candidate should have at least masters in engineering degree in applied electricity, electronics / industrial sciences or mechanical systems, with five years experience in Field Services and 2 years leadership experience. For countries with less than 50 Headcount in service delivery, the successful candidate should have at least a two year degree (associate degree) or certificate in applied electricity, electronics / industrial sciences or mechanical systems, five years experience in Field Services and 2 years leadership experience.</p>
<p>Strong and confident management style with solid written and verbal skills needed. Manager must be able to act independently with good judgment and self starting initiative. The leader will have also to take immediate decisions keeping self control when dealing with crisis, always putting personal safety as a first priority.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Head of General Services</font></font></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The management and monitoring of the company's general resources and equipment.</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the proper condition of offices, depots and workspaces.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor maintenance, repair and development work.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage maintenance providers (electricity, plumbing, air conditioning, cleaning, etc.).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the safety and hygiene of the premises.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Track vehicle administrative documents:</font></font></li> <ul> <li>Assurance</li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Vehicle registration document</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical control</font></font></li> <li>Vignette</li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor fuel consumption.</font></font></li> </ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare the purchase orders.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Check deliveries and purchase compliance.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor service contracts.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Negotiate prices and service conditions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">evaluate the quality of suppliers.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure follow-up of invoices and payments in coordination with the finance department.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the monitoring of authorizations and regulatory documents.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Update the equipment and vehicle databases.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the supply of:</font></font></li> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Office supplies</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Consumables</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cleaning products</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">miscellaneous equipment</font></font></li> </ul> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Exp rience 3 ans minimum. </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">University level: Bachelor's degree (BAC +3).</font></font></p> <p><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Region of -Birtouta- Wilaya of Algiers.</font></font></b> </p><p></p></section>
<p><b>JOB SUMMARY</b> Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p><p>Managing Spa Sales and Marketing Strategy</p><p>Identifies and recommends new products and product enhancements to remain competitive in the market. Creates and coordinating special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation. Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events. Ensures spa services are included in all property-related marketing and advertising.</p><p>Managing Spa Operations and Budgets</p><p>Selects vendors for spa retail operations and managing contract agreements. Oversees retail product research, product selection and purchasing, product display. Manages supply inventories and purchasing control, including uniforms. Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded. Maintains cleanliness of spa and related areas and equipment.</p><p>Managing Spa Revenue Management Strategy</p><p>Monitors and Manages the payroll function. Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports. Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.</p><p>Providing and Ensuring Exceptional Customer Service</p><p>Investigates reports and follows-up on guest incidents. Ensures corrective measures are implemented to prevent a reoccurrence. Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Observes service behaviors of employees and provides feedback to individuals and/or managers. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Strives to improve service performance.</p><p>Conducting Human Resources Activities</p><p>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Administers the performance appraisal process for direct report managers. Develops business goals and creates appropriate development plans. Assists employees based on their individual strengths, development needs, career aspirations and abilities. Establishes and maintains open, collaborative relationships with employees and Ensuring employees do the same within the team. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Brings issues to the attention of Human Resources as necessary. Manages employee progressive discipline procedures for areas of responsibility. Ensures property policing are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supporting the Peer Review Process. Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicating expectations, recognizes performance, and produces desired business results.</p><p><strong>Desired Candidate Profile</strong></p><p>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</p>
<p>JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.</p><p>Ensuring Culinary Standards and Responsibilities are Met</p><p>Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all kitchen operations and preparation. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Ensures compliance with food handling and sanitation standards. Performs all duties of kitchen managers and employees as necessary. Recognizes superior quality products, presentations and flavor. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Operates and maintains all department equipment and reports malfunctions. Checks the quality of raw and cooked food products to ensure that standards are met.</p><p>Leading Kitchen Operations</p><p>Supervises and coordinates activities of cooks and workers engaged in food preparation. Leads shifts while personally preparing food items and executing requests based on required specifications. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures property policies are administered fairly and consistently. Communicates performance expectations in accordance with job descriptions for each position. Recognizes success performance and produces desired results.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints.</p><p>Maintaining Culinary Goals</p><p>Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Trains employees in safety procedures.</p><p>Managing and Conducting Human Resource Activities</p><p>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Participates in the employee performance appraisal process, providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.</p><p><strong>Desired Candidate Profile</strong></p><h4>Education and Experience</h4><p>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</p>
<p>Accueillir et conseiller les clients sur les offres de voyages. Commercialiser les produits et services touristiques. G rer les r servations (billets, h tels, s jours, circuits, etc.). laborer les devis et assurer le suivi des dossiers clients. Fid liser la client le et d velopper le portefeuille clients. Assurer le suivi administratif des ventes.</p><p><strong>Desired Candidate Profile</strong></p><p>Exp rience exig e dans le domaine du tourisme et des voyages. Bonne ma trise du fran ais (la ma trise d'autres langues est un atout). Sens de la communication, de la n gociation et du service client. Ma trise des outils informatiques et bureautiques. Organisation, rigueur et esprit d' quipe.</p>
<p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES</p><p>Managing Day-to-Day Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Food and Beverage Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p><p>Managing and Conducting Human Resource Activities</p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR</li><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proposes solutions tailored to the needs of portfolio companies after the disbursement phase (by fully monitoring projects from the disbursement of the first tranche to exit). Manages and monitors portfolio companies (monitoring committees, project progress, finding solutions adapted to the problems presented in accordance with current regulations). Serves as the sole link between the Investment Monitoring Department and other company departments by handling commercial, technical, and financial aspects. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Actively seeks and identifies investment opportunities consistent with the company's strategy, particularly through the establishment of partnerships. Prepares and presents minutes and reports via monitoring committees and site visits. Ensures close monitoring of results and reporting, and supports strategic thinking and the commercial development of portfolio companies. D develops regular contact with company managers (scheduling appointments, making follow-up phone calls, sending correspondence). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensures the maintenance of investment tracking files. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Actively monitors the implementation of new laws and their transmission to the Investment Management Department so they are aware of the latest developments (challenges, new product launches). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensures that claims related to investments in their portfolio are processed as quickly as possible. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Directly supervises and manages a team composed of a senior account manager and level 1 and 2 account managers. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manages the disbursement of funds to companies as part of equity investments. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responsible for ensuring compliance with the provisions of the commercial code and shareholders' agreements. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinates with the legal department on matters subject to litigation. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provides professional travel and representation at events as requested by senior management.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">University degree in a field relevant to the position. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At least 8 years of professional experience in a similar role. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of financial, commercial, and legal analysis techniques. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of risk management concepts. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong team spirit. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">High level of work ethic.</font></font></p>