وظائف مهندسين طباعة - الجزائر العاصمة الجزائر

<div ><p ><font face="Calibri, sans-serif"><strong>1. JOB PURPOSE </strong></font></p><p ><font face="Calibri, sans-serif">The jobholder is responsible to actively promote DHL’S range of E-com products and services, liaise for the equipment, manage installation, support clients and impart training & system integrations. Train & support New E-Com Advisor, maintain e-Com Inventory </font></p><p ><font face="Calibri, sans-serif"><strong>2. PRINCIPAL ACCOUNTABILITIES </strong></font></p><p ><font face="Calibri, sans-serif">1. Install E-com tools for new customers and conduct capability demonstrations for new or potential customers to enhance the competitive advantage of using DHL for our customers. </font></p><p ><font face="Calibri, sans-serif">2. Provide customers – both internal & external user training through road shows and customer evenings respectively on E-com products both on current and new versions of the software to ensure smooth shipment processing for 100% accurate manifest data. </font></p><p ><font face="Calibri, sans-serif">3. Evaluate customer needs, provide solutions and customise the E-com products (software and hardware) to meet the customer’s need, without compromising DHL’s standards and also providing customers value-added services. </font></p><p ><font face="Calibri, sans-serif">4. Provide support and solutions to the sales team, with regards to any E-com products, training and accompany Sales Team to customer sites for presentations if needed to provide the customer effective utilisation of our systems. Install account rates on Easy Ship systems for customers, upon requests from Sales. </font></p><p ><font face="Calibri, sans-serif">5. Select appropriate hardware for each site dependant on volume of shipments / revenue, after consultation with eShippng & Customer Solution Manager to ensure the most effective utilization of technology. </font></p><p ><font face="Calibri, sans-serif">6. Evaluate competitor’s shipment processing systems & products via direct on-site comparison with DHL products, feedback from customers and / or any other means of competitor intelligence to drive continuous improvement of our products & systems. </font></p><p ><font face="Calibri, sans-serif">7. Ensure that all systems are in good condition, upgraded, tested and functioning properly before deploying to customers to ensure smooth transition with minimal disruption to the user’s business. </font></p><p ><font face="Calibri, sans-serif">8. Work closely with the Area team, DZ IT and KUL/PRG team to develop solutions and processes or modifications to existing products to continually exceed customer’s expectations and strengthen DHL’S stronghold as a market leader in the Air Express Industry, by providing value-added service via E-com products and customised solutions. </font></p><p ><font face="Calibri, sans-serif">9. Ensure that the Electronic Service Directory file is updated at all sites within the the first 3 weeks of every quarter and new courier guides sent to SPS customers every quarter to ensure data accuracy. </font></p><p ><font face="Calibri, sans-serif">10. Check and ensure 100% manifest data return from all SPS sites, as it results in significant cost savings for DHL. </font></p><p ><font face="Calibri, sans-serif">11. Provide weekly reports on time as and when requested by the eShippng & Customer Solution Manager. </font></p><p ><font face="Calibri, sans-serif">12. Ensure that all our customers using the E-com products are provided efficient and excellent customer service as regards – Logging in of all support calls immediately and attending to them within 24 hours, being on call 24 hours a day even whilst managing the E-com Duty Manager roster every alternate month to attend to any critical system failures for timely restoration, ensure systems are working at all times and in case of breakdown prompt arrangements are made for replacement and the DHL customer server is up at all times so that the external customers can download/upload data files when required. </font></p><p ><font face="Calibri, sans-serif">13. Ensure that all mail shot requests from Sales are promptly actioned and proper manifesting is done to ensure timely and accurate data is available to the network. </font></p><p ><font face="Calibri, sans-serif">14. Assist the Billing team with reports from client systems to identify any discrepancies in billing so that corrective action (credit notes) can be taken immediately contributing to achievement of DOS targets. </font></p><p ><font face="Calibri, sans-serif">15. Conduct a six monthly audit of all client systems and update files for hardware count, serial and model numbers and track calibration of scales to secure control over our systems and also quick recovery in case of breakdowns. </font></p><p ><font face="Calibri, sans-serif">16. Organise quarterly meetings with Service Centre Managers and team leaders to discuss any sites identified by couriers as potential for automation or customers with recurring problems like miscodes, etc. so that corrective action can be taken promptly. </font></p><p ><font face="Calibri, sans-serif">17. Ensure e-Com objectives are met & report monthly to the E-com Manager. </font></p><p ><font face="Calibri, sans-serif">18. e-AWB Allocation Management: Constant allocation of e-AWB to new & existing customers. Ensure maximum utilization of country’s e-AWB’s range </font></p><p ><font face="Calibri, sans-serif">19. Daily review and action of CSV pre-print requests and their conversion to e-Customers </font></p><p ><font face="Calibri, sans-serif">20. e-uploads Service level maintenance in line with annual KPI's </font></p><p ><font face="Calibri, sans-serif">21. Provide on-job training to new e-Com Advisors with complete overview of e-Com department and its objectives. </font></p><p ><font face="Calibri, sans-serif">22. Ensure that the e-Com Advisor is able to conduct his daily activities. </font></p><p ><font face="Calibri, sans-serif">23. Assisting fresh e-Com Advisors in supporting customer special requirements, S/w Issues and customer support. </font></p><p ><font face="Calibri, sans-serif">24. Ensure all aspects of customer service in relation to Customers using DHL's eCom tools and promotion of eCom tools. </font></p><p ><font face="Calibri, sans-serif">25. Stock Management: Raise and follow-up orders, secure stocks, maintain re-order level and conduct inventory of the e-Com Store. </font></p><p ><font face="Calibri, sans-serif">26. Monitoring Manual waybills supplies & taking actions in line with the process in place at any given time. </font></p><p ><font face="Calibri, sans-serif">27. Active participation in selling, coordination & implementation of integration projects as assigned by the eShippng & Customer Solution Manager. </font></p><p ><font face="Calibri, sans-serif"><strong>3. KNOWLEDGE, SKILLS AND EXPERIENCE </strong></font></p><p ></p><ul><li><font face="Calibri, sans-serif">Possess a BAC + 3 or TS in computer science </font></li><li><font face="Calibri, sans-serif">Excellent written as well as verbal communication skills in English. </font></li><li><font face="Calibri, sans-serif">Must possess good IT experience (minimum 1 - 3 years) in a service related industry. </font></li><li><font face="Calibri, sans-serif">Must hold a degree / diploma in an IT discipline with excellent knowledge of IT skills like networking WAN & LAN, Microsoft applications, basic programming, and troubleshooting on Operating Systems. </font></li><li><font face="Calibri, sans-serif">A working knowledge of web development tools would be desirable. </font></li><li><font face="Calibri, sans-serif">Working knowledge in computer hardware & software, with a definite interest in helping customers benefit through the use of technology. </font></li><li><font face="Calibri, sans-serif">Aptitude to constantly update self of developments and innovations in an extremely volatile technical environment. </font></li><li><font face="Calibri, sans-serif">Ability to work independently even under pressure. </font></li><li><font face="Calibri, sans-serif">Deadline and target driven. </font></li><li><font face="Calibri, sans-serif">Excellent presentations skills. </font></li><li><font face="Calibri, sans-serif">Possess a valid DZ Driving licence. </font></li><li><font face="Calibri, sans-serif">Good planning and organizing skills. </font></li><li><font face="Calibri, sans-serif">Team Player </font></li><li><font face="Calibri, sans-serif">Possess high energy levels and enjoys challenge. </font></li><li><font face="Calibri, sans-serif">Ability to work effectively and build relationships with Internal as well as External DHL Customers. </font></li><li><font face="Calibri, sans-serif">Commercial attitude / business acumen. </font></li><li><font face="Calibri, sans-serif">Strong analytical & logical approach towards problem solving. </font></li></ul><p ><font face="Calibri, sans-serif"><br></font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"></font></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About GE Vernova GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world s challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it. GE Vernova helps customers power economies and deliver electricity that is vital to health, safety, security, and improved quality of life. GE Vernova is headquartered in Cambridge, Massachusetts, U.S., with more than 80,000 employees across 100+ countries around the world. GE Vernova s Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. As part of the Gas Power One Field Services team, FieldCore installs, maintains and upgrades power generation equipment, enabling operators of the world s energy infrastructure to provide more reliable and affordable energy. Job Summary: The TFA, having completed all the competencies, will contribute to the management of site activities including planning, organizing, integrating, and monitoring of resources such as labor, tools and technical assistants as required to complete the work scope according to contractual requirements. Will work within defined parameters to make decisions, apply concepts to issues of great complexity, and resolve issues through immediate action or short-term planning at customer power generating facilities. Essential Duties &amp; Responsibilities: Manage, perform, coordinate the management of site activities Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation Respond to requests for emergency repairs and services to troublesome equipment Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer's sites Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis Signs off on all changes Drive customer satisfaction through commitment to Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage Coach, mentor, and train other team members as required, to impart and perpetuate field engineering and/or product Prepare timely and accurate technical reports for customer records and a reference for future outages Ensure all parts needed for the job are shipped to the site Perform walk-downs during installation to ensure that the customer s contractors are working Perform aftermarket upgrades that need to be performed at the site Ability and willingness to work holidays, weekends and overtime as required by field assignments Extensive travel to and from projects and various field assignments will be required May be assigned other duties to help proactively drive our FieldCore vision and align with our organization s core values.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Qualifications &amp; Experience :</strong></p><ul><li>Technical/University degree or qualifying experience OR a High School Diploma / GED with a minimum of 4 years of experience in a Field Services role</li><li>7+ years of experience in a field services or power generation equipment maintenance position</li><li>Successful completion of required level III training programs is a minimum requirement</li><li>Strong technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams dial and laser alignment and thermal growth equipment</li><li>Extensive travel to and from projects and various field assignments will be required</li><li>English proficiency required</li></ul><p><strong>Desired Characteristics:</strong></p><ul><li>Experienced Has the knowledge and skill to oversee field service activities and may possess expertise in a secondary competency.</li><li>Demonstrates mentor and team lead skills</li><li>Experience and training on Alstom, Siemens, or other OEM equipment</li><li>Extensive Field Engineering Services experience</li><li>Strong organizational and project management skills</li><li>Strong oral and written interpersonal, communication, and leadership skills</li><li>Strong business acumen and ability to sell GE products to the customer</li></ul><p></p></section>