وظائف مصمم أثاث في الجزائر

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span ><font dir="auto" ><font dir="auto" >Design, plan, and deploy the brand's annual marketing plan (promotional campaigns, product launches, events). Operational coordination: Manage the creation of communication materials by coordinating internal teams (graphic designers, copywriters, community managers) and external service providers. Channel management: Ensure brand image consistency across all touchpoints (website, social media, points of sale, packaging). Budget management: Monitor and optimize the brand's allocated marketing budget. Analysis and reporting: Analyze the impact of campaigns (sales, traffic, conversion rates, brand awareness), track key performance indicators, and adjust actions accordingly. Market monitoring: Conduct ongoing competitive intelligence to identify new trends and growth opportunities for the brand.</font></font></span></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Diploma (Bac+5) from a business school, Master's degree in marketing or equivalent.</font></font></li><li><font dir="auto" ><font dir="auto" >A minimum of 3 years' experience in marketing project management, ideally in the retail sector.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent command of operational marketing, digital marketing and data analysis.</font></font></li><li><font dir="auto" ><font dir="auto" >Creativity and a business-oriented mindset.</font></font></li><li><font dir="auto" ><font dir="auto" >Leadership and autonomy: Ability to carry out a project from A to Z with enthusiasm.</font></font></li><li><font dir="auto" ><font dir="auto" >Rigour and organisation: Great attention to detail and respect for delivery deadlines.</font></font></li><li><font dir="auto" ><font dir="auto" >Interpersonal skills: Ability to collaborate with diverse profiles (technical, creative, commercial).</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Mozn MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.<br> We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence.<br> Our culture is built on the relentless pursuit of excellence and meaningful impact.<br> If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.<br> About the role The MOZN Channel team is a critical pillar of company growth, and we are seeking a high-impact Channel Sales Lead who thrives in fast-paced environments and operates as the architect behind scalable Mozn partner execution.<br> This role is designed for a commercially driven leader who builds the systems, sales motions, and cross-functional alignment that accelerate partner-led activation, pipeline generation, and revenue growth across the Mozn.<br>ai portfolio.<br> As a Channel Sales Lead, you serve as the single-threaded owner of the Mozn partner narrative, translating our: Recruitment → Enablement → Activation → Capability → Demand Generation → Pipeline → Revenue model into a repeatable, execution-ready motion for a curated set of high-value partners, while simultaneously driving direct market penetration and enterprise sales execution.<br> You will work closely with internal teams, pre-sales leaders, marketing, and executive stakeholders to ensure the territory has clear revenue targets, ongoing sales motions, and structured teaming models that convert partner activation into measurable business outcomes.<br> You operate as both: The regional commercial owner The ecosystem builder Your Impact Architect the Mozn.<br>ai single-thread narrative (Recruitment → Enablement → Activation → Capabilities → Demand Gen → Pipeline → Revenue) and ensure every partner interaction ties to measurable ARR.<br> Drive greenfield market penetration through direct enterprise engagement.<br> Build repeatable partner activation and co-sell frameworks that scale across the region.<br> Design territory plans that balance direct selling and partner leverage.<br> Convert enablement into execution by aligning Mozn.<br>ai strategy and partner sellers around defined account targets.<br> Build structured QBR frameworks that track pipeline, revenue, and activation metrics.<br> Serve as the regional commercial face of Mozn across enterprise, government, and partner ecosystems.<br> What you'll do Take responsibility for the sales, strategy and execution of building new and developing existing accounts and partnerships in the assigned territory.<br> Lead strategic enterprise sales together with your partners while also driving direct opportunities independently.<br> Close partnership agreements while balancing revenue impact, speed to market, and long-term ecosystem value.<br> Evaluate the financial and strategic benefits of new and existing partnerships.<br> Track, report, and optimize partner performance, identifying gaps and executing corrective actions.<br> Own territory revenue targets and deliver measurable results.<br> Build and maintain a pipeline of strategic accounts, taking responsibility from prospecting to close, plus managing ongoing relationships.<br> Collaborate cross-functionally with marketing, pre-sales, and leadership around regional growth.<br> Travel as required to meet customers and partners across the region.<br> You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space.<br> You will be given a lot of responsibility and trust.<br> We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.<br> The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.<br> We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves.<br> 5+ years of enterprise technology sales experience (AI, SaaS, Cybersecurity, Risk, Analytics preferred).<br> Proven success closing complex enterprise deals directly.<br> Experience managing and activating channel partners or system integrators.<br> Experience operating in hybrid direct + indirect sales environments.<br> Demonstrated success penetrating greenfield markets.<br> Strong account planning and quota management skills.<br> Ability to take opportunities end-to-end from prospecting through closure.<br> Strong executive communication and negotiation skills.<br> Highly organized with strong pipeline discipline.<br> Strong ownership and accountability mindset.<br> Fluent in English, Arabic &amp; French.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br>What this opportunity involves: We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT: Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for: 8+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard: Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paidEffort estimate Tasks for this project are estimated to take 30 hours to complete, depending on complexity.<br> This is an estimate and not a schedule requirement; you choose when and how to work.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation: Up to $150/hr equivalent , depending on level and pace.<br> Tasks are estimated at ~30 hours each; you set your own schedule.<br></span> </div>

<p><font dir="auto" ><font dir="auto" >Welcoming and assisting customers in the showroom.</font></font></p><p><font dir="auto" ><font dir="auto" >Identify needs and propose suitable solutions.</font></font></p><p><font dir="auto" ><font dir="auto" >Present the different product ranges.</font></font></p><p><font dir="auto" ><font dir="auto" >Prepare and send quotes (WhatsApp / Email).</font></font></p><p><font dir="auto" ><font dir="auto" >Follow up on orders with suppliers.</font></font></p><p><font dir="auto" ><font dir="auto" >Coordinate delivery and assembly.</font></font></p><p><font dir="auto" ><font dir="auto" >Managing interactions with clients (calls, messages, social media).</font></font></p><p><font dir="auto" ><font dir="auto" >Follow up on cases until completion and payment.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Training in commerce, management or equivalent.</font></font></p><p><font dir="auto" ><font dir="auto" >Experience in sales or customer relations is appreciated.</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent interpersonal and communication skills.</font></font></p><p><font dir="auto" ><font dir="auto" >Ability to quickly understand customer needs.</font></font></p><p><font dir="auto" ><font dir="auto" >Sense of organization and prioritization.</font></font></p><p><font dir="auto" ><font dir="auto" >Responsiveness and ability to manage multiple tasks simultaneously.</font></font></p><p><font dir="auto" ><font dir="auto" >Proficiency in communication tools (WhatsApp, email).</font></font></p><p><font dir="auto" ><font dir="auto" >Required qualities: Dynamism and a commercial mindset.</font></font></p><p><font dir="auto" ><font dir="auto" >Neat presentation.</font></font></p><p><font dir="auto" ><font dir="auto" >Customer service orientation.</font></font></p><p><font dir="auto" ><font dir="auto" >Initiative.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking a <strong>Senior Structural Engineer</strong> with experience in hyperscale and colocation data center facility design to join our growing Data Center practice. The ideal candidate will bring strong technical expertise in large scale concrete and steel structures, a proven track record delivering fast paced technology / industrial projects, and a passion for advancing low carbon and resilient design strategies.</p><br><p><em>This position offers the flexibility of a remote work schedule and can be based from a variety of locations in the US where AECOM has an office.</em></p><br><p><em><strong>Although the position is primarily remote periodic travel may be required for client meetings, key project milestones, onsite collaboration sessions, or other business‑critical activities. Travel is expected to be occasional and scheduled in advance</strong></em></p><br><p><strong>AECOM&nbsp;</strong>is a leader in the global data center consulting industry with robust teams in the Americas, Europe, Africa, Asia, and Australia. In this role, you will have the opportunity to work with our teams around the world on high-profile, fast-paced data center projects for global clients. This is a hands-on, client-facing role with an opportunity for upward career mobility. </p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Lead and perform structural design and analysis for multiple data center buildings, including hyperscale and colocation type facilities.</li><li>Develop design documentation for tilt-up concrete panels, precast structures, steel framing systems, and deep and shallow foundations.</li><li>Coordinate design deliverables with architectural, civil, MEP, and construction teams to ensure alignment with project objectives and client standards.</li><li>Oversee preparation of construction documents, specifications, and calculations, ensuring quality, code compliance, and technical excellence.</li><li>Provide mentorship and technical guidance to junior engineers and designers.</li><li>Engage with clients, contractors, and review authorities to address technical queries and design clarifications.</li><li>Support business development, proposal writing, and conceptual structural design for new pursuits.</li><li>Travel, as needed, for project-related activities such as client meetings and site visits.</li></ul><br>Qualifications<br><p><strong>Minimum Qualifications:</strong></p><br><ul><li>Bachelor's degree with a minimum of 8 years of relevant professional experience in building structures design and analysis or demonstrated equivalency of experience and or education in Structural or Civil Engineering.</li><li>Licensed U.S. Professional Engineer (PE or SE).</li><li>Experience specifically in data center, mission critical, or large scale logistics/industrial facilities.</li><li>Experience with BIM ACC (Revit), ETABS, RISA, RAM, SAP2000, Safe, etc.</li><li>Experience with precast concrete systems, steel design, seismic design, and foundation systems.</li><li>Demonstrated experience with low embodied carbon materials and sustainable structural design approaches.</li></ul><p><strong>Preferred Qualifications:</strong></p><br><ul><li>3+ years of experience with data center facilities and familiarity of data center specific design standards and structural resiliency requirements.</li><li>LEED, Envision, or active leader in SE 2050 implementation.</li><li>Expertise in low embodied carbon materials, sustainable structural systems, and emerging industry best practices</li><li>Excellent communication, coordination, and leadership skills.</li><li>Ability to work collaboratively with multidisciplinary and geographically diverse teams.</li><li>Ability to interpret and apply national and local building codes.</li></ul><br>Additional Information<br><ul><li>Relocation is not available for this role</li><li>Sponsorship is not available for this role</li><li><strong>THIS POSTING IS FOR A CURRENT VACANCY, AND AECOM INTENDS TO FILL THIS POSITION BY NOVEMBER 9, 2026.</strong></li></ul><p>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong><em>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</em></strong></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options<u>,</u>&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Senior MEP Engineer is responsible for planning and design in the areas of mechanical, electrical, and plumbing (MEP) systems including developing polices, standards, inspection procedures, and evaluation tools for MEP matters involving judicial branch facilities. Coordinates for activities such as plumbing, Fire Protection and Electrical engineering as part of the project requirement and ensure compliance based on the standard and statutory requirements.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Lead the design and development of MEP systems for building projects, ensuring compliance with industry standards, codes, and client requirements.</p><br> <p>Manage MEP aspects of projects from conception to completion, including budgeting, scheduling, and coordinating with other disciplines and stakeholders.</p><br> <p>Provide technical guidance and expertise in MEP systems design, installation, and operation, resolving complex engineering challenges as they arise.</p><br> <p>Ensure the quality and integrity of MEP designs and installations through thorough reviews, inspections, and testing protocols.</p><br> <p>Lead and mentor a team of MEP engineers and designers, fostering their professional growth and ensuring high standards of performance.</p><br> <p>Collaborate with contractors, vendors, and suppliers to procure MEP equipment and materials, ensuring compliance with specifications and schedules.</p><br> <p>Identify potential risks and developing strategies to mitigate them, ensuring projects are delivered safely, on time, and within budget.</p><br> <p>Serve as the primary point of contact for clients regarding MEP systems, addressing their concerns, and providing technical expertise and guidance throughout the project lifecycle.</p><br> <p>Ensure compliance with all relevant regulations, codes, and standards governing MEP systems design, installation, and operation.</p><br> <p>Stay abreast of emerging technologies and best practices in MEP engineering, implementing innovative solutions, and driving continuous improvement initiatives to enhance project outcomes and efficiency.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Comprehensive understanding of mechanical, electrical, and plumbing systems, including design principles, installation methods, and operational requirements.</p><br> <p>Mastery of engineering software tools such as AutoCAD, Revit, and MEP modeling software for designing and analyzing MEP systems.</p><br> <p>Familiarity with building codes, regulations, and standards governing MEP systems, ensuring compliance with local, national, and international requirements.</p><br> <p>Strong project management abilities to oversee MEP projects, including planning, budgeting, scheduling, and coordination with other disciplines and stakeholders.</p><br> <p>Excellent problem-solving skills to identify and resolve complex technical issues related to MEP systems, ensuring efficient and effective project delivery.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>ELV cabling L2<br>Voltage drop calculation L2<br>Electrical wiring L2<br>Electrical power design L2<br>Agility<br>Electrical load diagrams / schedules and calculation L2<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Mechanical Engineering or Electrical Engineering<br>Profesional degree in MMUP Engineer Registration (UPDA)<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Company: Division50 Department: Client Services / Marketing Employment Type: Full-Time Location: Remote / As per Division50 requirements About Division50 Division50 is a technology-driven sales and marketing company focused on building scalable growth systems for businesses.<br> We combine digital marketing, sales infrastructure, technology, and performance-driven strategies to help our clients generate measurable business results.<br> About the Role We are looking for a Social Media Account Manager to manage client relationships and oversee the day-to-day delivery of social media marketing activities.<br> The ideal candidate is commercially minded, highly organized, and understands how social media contributes to brand awareness, engagement, lead generation, and overall business growth.<br> You will act as the main point of contact for assigned clients, ensuring their social media strategy is properly executed, deadlines are met, performance is monitored, and clients remain informed and satisfied.<br> Base+ Commission Remote setup Key Responsibilities * Manage a portfolio of social media clients and serve as their primary point of contact.<br> * Build and maintain strong, professional relationships with clients.<br> * Understand each client’s business, target audience, positioning, and marketing objectives.<br> * Develop and coordinate social media strategies aligned with client goals.<br> * Work closely with content creators, designers, copywriters, video editors, and other internal teams to ensure smooth execution.<br> * Create and manage content calendars and ensure all deliverables are completed on time.<br> * Review and provide feedback on social media content before client delivery or publishing.<br> * Coordinate client approvals, revisions, and feedback.<br> * Monitor social media performance and identify opportunities for improvement.<br> * Prepare and present regular performance reports to clients.<br> * Translate social media metrics into meaningful business insights and recommendations.<br> * Identify opportunities to increase engagement, reach, lead generation, and overall account performance.<br> * Proactively communicate campaign updates, challenges, and opportunities to clients.<br> * Manage client expectations, deadlines, and priorities effectively.<br> * Troubleshoot issues and coordinate with internal teams to resolve them quickly.<br> * Stay up to date with social media platforms, trends, content formats, algorithms, and best practices.<br> Requirements * 2+ years of experience in Social Media, Account Management, Digital Marketing, or a related role.<br> * Proven experience managing social media accounts for clients or brands.<br> * Strong understanding of Instagram, Facebook, TikTok, LinkedIn, and other relevant platforms.<br> * Good understanding of content strategy, social media growth, engagement, and audience development.<br> * Experience working with content calendars and social media management tools.<br> * Strong client-facing and communication skills.<br> * Excellent written and verbal English.<br> * Strong organizational and project management skills.<br> * Ability to manage multiple clients and priorities simultaneously.<br> * Strong attention to detail and follow-through.<br> * Comfortable working with performance data, analytics, and reporting.<br> * Ability to work independently in a fast-paced, performance-driven environment.<br> Nice to Have * Experience working in a digital marketing agency.<br> * Experience with lead generation or performance marketing.<br> * Familiarity with Meta Business Suite, TikTok Business, LinkedIn Campaign Manager, or similar platforms.<br> * Basic understanding of paid social advertising.<br> * Experience working with international clients.<br> * Experience with CRM, project management, or client reporting platforms.<br> What Success Looks Like * Clients receive consistent, high-quality social media execution.<br> * Content calendars and deliverables are delivered accurately and on time.<br> * Client communication is proactive, professional, and organized.<br> * Client satisfaction and retention remain high.<br> * Social media performance improves consistently based on data-driven recommendations.<br> * Internal teams have clear briefs, priorities, deadlines, and client feedback.<br> * You identify problems and opportunities before they become issues.<br> Key Skills Client Management | Social Media Strategy | Content Planning | Project Management | Communication | Reporting &amp; Analytics | Problem Solving | Organization | Attention to Detail | Digital Marketing</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists in leading the emergency response team for all facility issues.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 3 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>OR<br>• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 1 year experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>CORE WORK ACTIVITIES<br>Managing Engineering Operations and Budgets<br>• Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems.<br>• Ensures regulatory compliance to facility regulations and safety standards.<br>• Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations.<br>• Develops specifications and requirements for service contracts and administers such contracts to support building needs.<br>• Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion.<br>• Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities.<br>• Develops a long term plan for preventative maintenance and asset protection and overseeing execution of plan.<br>• Develops project plans in accordance with renovation or new construction needs.<br>• Contacts contractors for bids and supervising construction to ensure timely completion of projects within budgetary guidelines.<br>• Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors.<br>• Ensures fire crew has complete understanding of all procedures, equipment and alarms.<br>• Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition.<br>• Conducts guest room and common area inspection to ensure guest satisfaction.<br>• Inspects and evaluates the physical condition of facilities in order to determine the type of work required.<br>• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.<br>• Selects and orders or purchasing new equipment, supplies, and furnishings.<br>• Manages parts and equipment inventory.<br>Maintaining Property Standards<br>• Ensures building and equipment licenses and certifications are current.<br>• Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems).<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><span>Role Title</span><br><p><strong><span>Customer Service and Sales Assistant</span></strong></p><br><br><span>Role Information</span><br><p><strong><span>&nbsp;Pay Band</span></strong></p><br><br><p><strong><span>&nbsp;Location</span></strong></p><br><br><p><strong><span>&nbsp;Duration</span></strong></p><br><br><p><strong><span>&nbsp;Reports to:</span></strong></p><br><br><p><strong><span>Hourly Paid</span></strong></p><br><br><p><strong><span>Algiers, Algeria</span></strong></p><br><br><p><strong><span>1 year (renewable)</span></strong></p><br><br><p><strong><span>Customer Services and Sales Manager Algeria</span></strong></p><br><br>&nbsp;<br><span>Role purpose</span><br><p><span>To project a professional image of British Council and provide a high quality and integrated enquiry and consultancy service for all British Council’s English and Exams activities, product, and services. To demonstrate the required attitudes, skills, behaviors and knowledge in accordance with British Council Customer Service Standards. </span></p><br><br><p><span>To promote and cross sell British Council products and services meeting British Council sales targets (new and existing students/candidates), Key Performance Indicators (KPIs) and supporting Teaching Centre and Exams teams to achieve their annual business targets and objectives</span></p><br><br>&nbsp;<br><span>About us </span><br><p><span>The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections, and engendering trust.</span></p><br><br><br><p><span>We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.</span></p><br><br><br><p><span>The British Council is an equal opportunities and diversity employer, and the post-holder will play a role in ensuring that Equality, Diversity, and Inclusion polices are consistently applied through the Human Resources operation. </span></p><br><br><br><p><span>The British Council has a fundamental duty of care of all children engaged in activities with us under our mandatory Child Protection Policy. All our employees must be familiar with and follow the Child Protection Code of Conduct. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989.</span></p><br><br><br><br><br><span>Geopolitical/SBU/Function overview:</span><br><p><span>Algeria is the largest country in Africa with a population of 41 million, the second largest in MENA, speaking Arabic, French and a significant number of Amazigh (Berber) languages. 70% of the population is under 30 years of age. A stated objective of the Algerian government is to create economic growth and jobs to meet the aspirations of young people. Education is a priority, with high levels of investment. With its demographic boom school and university education has expanded greatly. </span></p><br><br><br><p><span>The team will be based in Algiers and will consist of 2 Customer Services and Sales Advisors, 2 Customer Service and Sales Assistants, 10 consultants, and a Customer Services and Sales Manager (CSM) reporting to the Cluster Customer Management and Sales Lead (Algeria, Morocco and Tunisia). </span></p><br><br><br><p><span>Our vision is to offer the most Trustworthy, Inspiring and Effective customer service, requiring the least effort from our customers, and where customers experience an outstanding service that enhances the reputation of the British Council.</span></p><br><br><br><p><span>British Council MENA Customer Services and Sales teams will maintain standard Key Performance Indicators that will be evidenced by the annual Mystery Shopping and Customer Effort Assessment. These standards will be reflected in the day to day operations and deliverables.</span></p><br><br><span>Main opportunities/challenges for this role:</span><br><p><span>The Customer Services and Sales Team across the cluster works on a shift basis designed to meet customers’ needs within operational constraints. On occasions, the post holder might be required to work outside the standard working hours and during the weekend. Any additional hours worked will be compensated according to British Council policy.</span></p><br><br><br><p><span>Post holders may be assigned to the specialised hubs or teams and rotated between the hubs regularly, in order to provide them with an opportunity to broaden their skills and gain experience.</span></p><br><br><span>Main Accountabilities:</span><br><p><strong><span>New &amp; existing customer enquiries </span></strong></p><br><br><ul><li><span>To meet and greet face to face customers and respond to all customer enquiries – face to face, calls, emails and social media with a polite and pleasant manner following British Council standards and service strategies e.g. call greeting, call handling, and call closing </span></li><li><span>To generate and/or raise interest level of customers to book them for a placement test or consultation, register for an Exam or attend an event.</span></li><li><span>To create CRM accounts/leads/opportunities/cases immediately when an enquiry is received from a customer.&nbsp; CRM records must be updated from time to time so that there is a complete history of actions/communications with the customer and sales performance can be monitored. </span></li><li><span>To follow up with customers to remind them of their consultation appointment and course/exam/event registration prior to the date of the activities.</span></li><li><span>To offer a one-stop solution or pass enquiries and complaints to the right person, team, or department for their timely follow-up with customers</span></li><li><span>To accept and process refunds and transfer requests from existing customers according to the policy</span></li></ul><br><p><strong><span>Sales</span></strong></p><br><br><ul><li><span>To meet or exceed sales targets (new and existing students) and KPIs </span></li><li><span>To administer placement tests and provide consultation services to students on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale</span></li><li><span>To register Exams candidates online in a professional and friendly manner </span></li><li><span>To cross sell relevant British Council services and products where appropriate</span></li><li><span>To carry out after sales follow up and phone existing students to remind them to re-register for the next term and understand and log their reasons for not continuing with the British Council.</span></li><li><span>To make outbound calls to prospective and existing Exams candidates to improve sales conversions</span></li></ul><br><p><strong><span>Registration &amp; Financial Compliance: </span></strong></p><br><br><p><strong><span>In line with the regional cash handling policy Customer Services Advisor is required to:</span></strong></p><br><br><ul><li><span>Collect&nbsp;income received and transfer it accurately onto SAP or other financial systems, to maintain records on the system and complete daily reconciliations </span></li><li><span>Ensure that all income collected is reconciled and posted accurately in system</span></li><li><span>Meet requirements of audit and financial reporting and any discrepancy is reported to line management within stipulated deadline</span></li></ul><br><p><strong><span>Product and offer knowledge</span></strong></p><br><br><ul><li><span>To acquire and always maintain an excellent level of product knowledge by attending product training and observing classes.&nbsp; </span></li><li><span>To acquire and always maintain an excellent knowledge of pricing, discounts and offers.</span></li></ul><br><p><strong><span>Systems and record keeping</span></strong></p><br><br><ul><li><span>To be proficient in using relevant systems, such as call centre system, CRM, student registration system (TCMS) and on-line booking systems.</span></li><li><span>To maintain and update all databases and statistics and reports in a timely and accurate manner.</span></li></ul><br><p><strong><span>Other support duties</span></strong></p><br><br><ul><li><span>To participate and/or provide sales support in all sales and marketing events (in or out of the centre) to create awareness and generate leads for the centre.</span></li></ul><ul><li><span>Ensure the front of house and consultation areas are suitably stocked with up-to-date display and promotional materials</span></li></ul><ul><li><span>Provide verification services for UK certificates</span></li><li><span>Conduct telephone-based surveys or gather other customer data</span></li></ul><p><span>Regularly observe Teaching Centre classes and/or visit Exams venues</span></p><br><br><br><p><strong><em><span>Other Responsibilities and main duties</span></em></strong></p><br><br><p><span>As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues across the cluster in tasks that ensure the smooth running of the operations. This might include participation in Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch Promotions for example.&nbsp;&nbsp; You may also be required to perform other duties as directed by Line Manager.</span></p><br><br><span>Key Relationships:</span><br><p><span>Maintain close working relationship with wider Cluster Customer Service team and attend all briefings and meetings. </span></p><br><br><br><p><strong><em><span>Internal</span></em></strong></p><br><br><p><span>Customer Services and Sales colleagues and temporary staff, Teaching and Exams Management, Teachers, Marketing Team, Projects Team, Regional &amp; Global Customer Services and Sales Teams</span></p><br><br><br><p><strong><em><span>External</span></em></strong></p><br><br><p><span>Students, Candidates, Partners, Corporate Clients and other customers</span></p><br><br><br><br><span>Role Requirements:</span><br><p><strong><span>Threshold requirements:</span></strong></p><br><br><p><strong><span>Assessment stage</span></strong></p><br><br><p><strong><span>Passport requirements/ Right to work in country</span></strong></p><br><br><p><span>Post holder must be eligible to work in Algeria </span></p><br><br><br><p><span>Shortlisting</span></p><br><br><p><strong><span>Direct contact or managing staff working with children?</span></strong></p><br><br><p><span>Yes. Some British Council customers may be under 18 years so appropriate police check required </span></p><br><br><br><p><span>N/A</span></p><br><br><p><strong><span>Notes</span></strong></p><br><br><p><span>Appropriate police check mandatory </span></p><br><br><p><span>Three satisfactory references required</span></p><br><br><br><p><span>Our normal opening hours are 8 am to 7 pm 7 days a week. The role will regularly require some evening work and may occasionally require a split shift. Some unsocial hours and weekend work may be required</span></p><br><br><br><p><strong><span>Person Specification:</span></strong></p><br><br><br><p><strong><span>Language requirements </span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good written and oral communication skills in English APTIS test (CEFR B2) and fluency in French and Arabic</span></li></ul><p><span>N/A</span></p><br><br><p><span>Shortlisting and interview</span></p><br><br><p><strong><span>Qualifications</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>High School Certificate</span></li></ul><ul><li><span>University degree</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Knowledge &amp; Experience</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Experience in a customer service and sales role </span></li></ul><ul><li><span>Tele-sales experience</span></li><li><span>Education sector experience</span></li><li><span>Knowledge of CRM</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Skills (if any)</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good communication skills and proven ability to build rapport with customers</span></li></ul><p><span>Shortlisting AND Interview</span></p><br><br><p><strong><span>British Council Behaviours</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Connecting with others (essential):</span></em></strong></p><br><br><p><span>Making regular opportunities to understand others better</span></p><br><br><br><p><strong><em><span>Creating shared purpose</span></em></strong><span> <strong><em>(essential)</em></strong></span></p><br><br><p><span>Communicating an engaging picture of how we can work together</span></p><br><br><br><p><strong><em><span>Making it happen (essential):</span></em></strong></p><br><br><p><span>Delivering clear results for the British Council</span></p><br><br><br><p><strong><em><span>Working together (essential): </span></em></strong></p><br><br><p><span>Establishing a genuinely common goal with others</span></p><br><br><br><p><strong><em><span>Being accountable (essential):</span></em></strong></p><br><br><p><span>Delivering my best work in order to meet my commitments</span></p><br><br><br><p><strong><em><span>Shaping the future (essential):</span></em></strong></p><br><br><p><span>Looking for ways in which we can do things better </span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><em><span>Performance management</span></em></p><br><br><p><strong><span>British Council Core Skills</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Communicating &amp; Influencing (Level 1) </span></em></strong></p><br><br><p><strong><span>Communicates clearly &amp; effectively: </span></strong><span>Listens to others and expresses self clearly, with grammatical accuracy and awareness of a diverse audience in speaking and writing. </span></p><br><br><br><p><strong><em><span>Analysing data and problems (Level 1)</span></em></strong></p><br><br><p><strong><span>Is systematic: </span></strong><span>Breaks down problems into a list of tasks to be done and decides on appropriate action<strong>. </strong></span></p><br><br><br><p><strong><em><span>Using technology (Level 1)</span></em></strong></p><br><br><p><strong><span>Operates as a basic user of information systems, digital and office technology: </span></strong><span>Able, with adjustments if necessary, to use office software and British Council systems to do the job and manage documents or processes.</span></p><br><br><br><p><strong><em><span>Planning &amp; Organizing (Level 1)</span></em></strong></p><br><br><p><strong><span>Is methodical: </span></strong><span>Able to plan own work over short timescales for routine or familiar tasks and processes.</span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><strong><span>Prepared by: </span></strong></p><br><br><p><strong><span>Date:</span></strong></p><br><br><p><span>Priya Varma,</span><span>Regional Customer Management and Sales Lead</span></p><br><br><p><strong><em><span>13 April 2021</span></em></strong></p><br><br><br> </div>