وظائف مدير فرع في الجزائر

<p><b><br></b></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Job Description: </b>The Housekeeping Supervisor ensures the daily cleanliness, maintenance, and impeccable presentation of guest rooms and public areas, in strict compliance with Sofitel and LQA (Leading Quality Assurance) standards. They supervise, train, and monitor the work of the cleaning teams and ensure smooth coordination with other departments, particularly the Spa &amp; Thalasso, a unique feature of the establishment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Responsibilities: Supervise and monitor the daily cleanliness of rooms, suites, and public areas according to assigned sections. Conduct regular inspections and report any discrepancies to the Executive Housekeeper. Distribute cleaning tasks and sections among the housekeepers/room attendants based on occupancy and priority arrivals/departures (VIPs, late check-outs, turndowns). Train, supervise, and motivate the housekeeping team; ensure the integration of new recruits and adherence to Standard Operating Procedures (SOPs). Ensure the proper use and management of cleaning products, linens, and equipment, with a focus on cost control and sustainable development. Coordinate with reception regarding room availability (OPERA status: Vacant/Dirty, Clean, Inspected, Out of Order/Service) and prioritize requests. Report and track necessary maintenance interventions in guest rooms and common areas. Liaise with the Spa &amp; Thalassotherapy Center regarding the management of specific linens (bathrobes, treatment towels, technical textiles) and the cleaning of treatment rooms and wellness areas. Participate in periodic inventories (linens, guest amenities, equipment) and manage stock levels for your floor/area. Contribute to achieving quality scores (LQA audits, guest reviews, satisfaction surveys) and propose corrective actions. Manage lost and found items according to hotel procedure. Occasionally replace the Head Housekeeper in her absence for routine operational tasks within the department.</font></font></p><p>We are much more than a world leader.</p><p><strong>Desired Candidate Profile</strong></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Hotel management or equivalent, ideally complemented by housekeeping management training. Minimum 2-3 years of housekeeping experience, including initial experience supervising a team, preferably in a 4-5 star hotel. Fluency in Arabic and French is required, as well as working proficiency in English. Knowledge of OPERA software is an asset; proficiency in basic office software is required. REQUIRED SKILLS &amp; QUALITIES: Keen attention to detail and cleanliness, consistent commitment to quality standards. Natural leadership, ability to unite, train, and develop a team. Organization, rigor, and effective prioritization under time constraints. Customer service orientation and diplomacy in managing relationships with other departments and guests. Discretion and respect for confidentiality. Initiative and responsiveness to unforeseen operational challenges.</font></font>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Housekeeping Supervisor ensures the daily cleanliness, maintenance, and impeccable presentation of guest rooms and public areas, in strict compliance with Sofitel and LQA (Leading Quality Assurance) standards. They supervise, train, and monitor the work of the cleaning teams and ensure smooth coordination with other departments, particularly the Spa &amp; Thalasso, a unique feature of the establishment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise and monitor the cleanliness of rooms, suites and public areas daily according to assigned sections.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conduct regular inspections and report any discrepancies found to the Governor General.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Distribute cleaning tasks and sections among the women/room attendants according to occupancy and priority arrivals/departures (VIPs, late departures, turndowns).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Train, supervise and motivate the housekeeping team; ensure the integration of new recruits and compliance with SOPs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensuring the proper use and management of cleaning products, linens and equipment, with a focus on cost control and sustainable development.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate with reception the availability of rooms (OPERA status: Vacant/Dirty, Clean, Inspected, Out of Order/service) and the management of priorities.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Report and track necessary maintenance interventions in rooms and common areas.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Liaise with the Spa &amp; Thalassotherapy Centre for the management of specific linen (bathrobes, treatment towels, technical textiles) and the maintenance of cabins and wellness areas.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in periodic inventories (linen, guest products, equipment) and the management of stocks for your floor/zone.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to achieving quality scores (LQA audits, customer reviews, satisfaction surveys) and propose corrective actions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage found items according to the hotel procedure.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To temporarily replace the Housekeeper in her absence on the routine operational tasks of the department.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Hotel management or equivalent, ideally complemented by housekeeping management training. Minimum 2-3 years of housekeeping experience, including initial experience supervising a team, preferably in a 4-5 star hotel. Fluency in Arabic and French is required, as well as working proficiency in English. Knowledge of OPERA software is an asset; proficiency in basic office software is also required.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">REQUIRED SKILLS &amp; QUALITIES</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Keen attention to detail and cleanliness, constant demand for quality standards.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Natural leadership, ability to unite, train and develop the skills of a team.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organization, rigor and effective management of priorities under time constraints.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A sense of service and diplomacy in managing relationships with other departments and clients.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Discretion and respect for confidentiality.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Initiative and responsiveness to unforeseen operational events.</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Ambassadeur(trice) de l'élégance et de l'art de recevoir, le/la Guest Relations Supervisor sera le bras droit opérationnel du Guest Relations Manager.</p><br><p>En phase de pré-ouverture, il/elle orchestre la mise en place des standards de luxe de la marque Sofitel, en veillant à la création de parcours clients raffinés. Dès l'ouverture, il/elle anime et supervise l'équipe terrain au quotidien. Son objectif ultime est d'insuffler la culture "Cousu Main" à chaque interaction, transformant le séjour de nos hôtes et des VIP en une expérience mémorable, fluide et hautement personnalisée.</p><br><p><strong>Missions Principales:</strong></p><br><ul><li>Participer activement à la déclinaison des standards de luxe Sofitel et à la rédaction des SOP (procédures locales) en y intégrant la touche culturelle.</li><li>Contribuer au paramétrage du PMS (Opera) afin d'optimiser la capture des préférences des hôtes et la gestion des codes d'amenities de prestige.</li><li>Prendre en charge l'intégration, le coaching et la formation pratique des Guest Relations Agents (posture, codes du luxe, rituels d'accueil de la marque).</li><li>Incarner et faire vivre la culture Heartist sur le terrain en encadrant l'équipe (briefings quotidiens, contrôle de l'excellence de la posture et du grooming).</li><li>Superviser minutieusement l'attribution des chambres VIP et coordonner avec les départements Étages et Restauration la mise en place d'attentions personnalisées uniques et haut de gamme.</li><li>Assurer une présence charismatique et continue dans le lobby, accueillir personnellement les clients à haute contribution, et désamorcer les situations complexes avec une diplomatie et un raffinement irréprochables.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché :</strong></p><br><ul><li>Expérience de 2 à 3 ans minimum dans des fonctions de Guest Relations Senior ou Superviseur de Réception au sein d'un établissement 5 étoiles ou d'un hôtel de luxe international. Une expérience en pré-ouverture est un atout précieux.&nbsp;</li><li>Maîtrise parfaite de l'anglais, du français et de l’arabe, tant à l'oral qu'à l'écrit.</li><li>Excellente culture générale et maîtrise du logiciel Opera PMS.</li><li>Leadership inspirant,</li><li>sens du détail et élégance naturelle.</li><li>Vous possédez cette sensibilité propre au luxe qui permet d'anticiper les désirs inexprimés des clients les plus exigeants.</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Water Treatment Supervisor is responsible for the monitoring, maintenance, team management, and proper functioning of all water treatment facilities within the establishment. He/She directly oversees the team of pool attendants and operators, coordinating their preventive and curative interventions, and ensures sanitary compliance, equipment optimization, and adherence to environmental and safety standards.</p><p><strong>Main Missions:</strong></p><ul><li>Supervise, plan, and animate the daily work of the team of pool attendants and operators.</li><li>Coordinate and validate the intervention schedule for preventive (cleanings, filter washes) and curative (breakdowns, leaks, parameter drifts) tasks for his team.</li><li>Ensure the continuous training of his team on safety rules, chemical handling, and seawater specificities.</li><li>Monitor and validate the quality of incoming water (whether from seawater intake or softened freshwater production).</li><li>Perform and have his team perform rigorous water quality tests: pH, TH (hardness), chlorination levels, turbidity, etc.</li><li>Supervise the daily operation of water treatment systems: water softeners, reverse osmosis units, filters, pumps, chlorination systems, UV systems, etc.</li><li>Manage preventive and corrective treatments for swimming pools, decorative fountains, and SPA areas (jacuzzis, hammams).</li><li>Control potable water networks, domestic hot water (DHW), and air conditioning/heating systems (closed circuits, cooling towers).</li><li>Ensure continuous distribution and correct pressure of potable water in hotel rooms and kitchens.</li><li>Apply the prevention protocol against sanitary risks (legionella): perform regular purges of hot water networks/tanks and schedule disinfections, descaling, or desilting.</li><li>Maintain up-to-date sanitary logs and control sheets for the entire establishment.</li><li>Immediately report any anomaly or sanitary risk to the Technical Manager.</li><li>Actively participate in audits and controls by health or safety authorities.</li><li>Manage the storage, supply, and safe use of chemical treatment products by his team.</li><li>Advise on possible improvements to optimize water consumption and the energy performance of installations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>License / BTS Water Trades, Master's in Chemistry, Industrial Maintenance, or equivalent.</li><li>Certifications or authorizations related to water treatment (legionella, chemical handling, etc.).</li><li>2 to 5 years of experience in water treatment, ideally in a hotel environment (Luxury/Thalasso), hospital, or thermal spa.</li><li>In-depth knowledge of water treatment processes (physico-chemical, filtration, disinfection).</li><li>Proficiency in measurement tools, water quality control (pH, TH, chlorine), and sanitary risks (legionellosis).</li><li>Knowledge of specific constraints related to seawater (corrosion, salinity, etc.).</li><li>Ability to read technical plans, hydraulic diagrams, and manage emergencies with reactivity.</li><li>Absolute mastery of chemical and biological safety rules.</li><li>Team spirit and leadership (ability to manage pool attendants).</li><li>Rigor, reliability, excellent communication, and initiative.</li><li>Strong sense of safety, loss prevention, and total quality management.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main duties: Driving and operating various types of heavy construction equipment used for excavation, earthmoving, leveling, or extraction, in accordance with safety regulations. May transport materials, ores, or excavated material to designated project sites. May be responsible for transporting the equipment to the project site using a carrier vehicle.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Duties and Responsibilities: Perform machine maintenance and check its operation. Carry out standard daily technical checks. Ensure that the operator has the necessary permits and permits. Under the instructions of their supervisor, review the work to be carried out. Perform machine maintenance and check its operation. Maneuver the machine according to the terrain and the work to be performed. Slope the ground or remove topsoil from embankments and shoulders, excavate tunnels. Excavate the support structure (trench leveling, flat bottom, camber, excavation bottom, etc.) in the designated area. Level the ground (shoulder, ditch, road, etc.) according to the marked points. Collect, load, and transport excavated materials and spoil. Restore a natural appearance to the completed project (backfilling, surface finishing, etc.). Ensure the movement and transport of materials to the designated locations. Ensure the proper and secure loading of products. Apply safety rules. In case of an accident, file a report and inform management. Keep the vehicle logbook and scheduled maintenance sheet up to date. Ensure the interior and exterior washing and regular maintenance of the equipment and may be required to carry out simple repairs. Restore a natural appearance to the completed project (backfill, surface, etc.).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Regarding QHSE (Quality, Health, Safety, and Environment): Comply with the general safety instructions and rules in force within the Company and on the Project site. Apply the procedures and rules dictated within the framework of the Integrated Management System. Wear appropriate collective and individual protective equipment (CPE and PPE) at the project level. Comply with the safety instructions formulated by the manufacturer, contained in the equipment or machinery user manual. Check the condition of the equipment to ensure the absence of any defects that could compromise safety and/or the environment and report any anomalies observed. Maintain equipment after each use, check for and report any leaks (water, fuel, oil) to avoid waste and environmental pollution. Operate, handle, and use equipment professionally and with caution. and in strict compliance with safety rules.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Entry requirements: General training: Class C (or equivalent) driving license, good physical condition. Professional training: Certificate of Competence for Safe Driving, certificate of competence to operate machinery. Professional experience: 3 years.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">If you match this profile, please send your CV by clicking on the "Apply" tab. (A n Defla Tarik Ibn Ziad)</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">General training: Class C (heavy goods vehicle) license, SR (road safety certificate), good physical condition. Professional training: Certificate of Competence for Safe Driving, certificate of competence to operate machinery. Professional experience: 3 years.</font></font></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Véritable ambassadeur(trice) de l’élégance et de l’art de recevoir, le/la Guest Relations Agent chez Sofitel incarne l'excellence du service de luxe.</p><br><p>Sa mission principale est de sublimer le séjour de chaque hôte, en particulier les clients VIP et les membres de fidélité. Sous la supervision de sa hiérarchie, il/elle anticipe les moindres désirs, devance les attentes et crée des expériences sur-mesure « Cousu Main » afin de faire rayonner le prestige et le raffinement de l'établissement.</p><br><p><strong>Missions Principales :&nbsp;</strong></p><br><ul><li>Accueillir les hôtes selon les standards 5 étoiles, assurer un suivi ultra-personnalisé tout au long de leur séjour et exécuter avec précision les attentions de bienvenue (notes manuscrites, cadeaux personnalisés) en coordination avec le Housekeeping et la Restauration.</li><li>Recueillir quotidiennement les commentaires des clients, traiter les demandes complexes et résoudre les situations délicates avec un tact absolu et une réactivité immédiate afin de garantir un séjour sans couture.</li><li>Renseigner rigoureusement le profil et les préférences des clients dans le système de gestion de l'hôtel (PMS).</li><li>Se référer directement au <strong>Guest Relations Coordinator</strong> et au <strong>Guest Relations Supervisor</strong> pour la gestion opérationnelle et le suivi des dossiers VIP.</li><li>Transmettre les rapports d'incidents majeurs, les indicateurs de satisfaction et les cas critiques à sa hiérarchie.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché :</strong></p><br><ul><li>Expérience préalable réussie dans l'hôtellerie de luxe (5 étoiles), avec une parfaite maîtrise de ses codes et standards.</li><li>Capacité éprouvée à travailler dans une structure d'équipe hiérarchisée et dynamique.</li><li>Maîtrise parfaite et fluide de l’anglais, du français et de l’arabe.</li><li>Présentation irréprochable, élégance naturelle et excellente expression écrite pour la rédaction des correspondances clients.</li><li>Passion innée pour le service haut de gamme, grand sens du détail, discrétion absolue et forte capacité d'écoute pour tisser un lien de confiance immédiat avec une clientèle exigeante.</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><b><font dir="auto" ><font dir="auto" >Customer Service Representative</font></font></b></font></font></li><li><b><font dir="auto" ><font dir="auto" ><br></font></font></b></li><li> <b><font dir="auto" ><font dir="auto" >The Administrative Functions Officer has the following responsibilities:</font></font><br></b> </li> <ul> <li><font dir="auto" ><font dir="auto" >Perform routine banking operations in compliance with applicable procedures and regulations.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Guaranteeing the quality of services provided and compliance with processing deadlines</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Respect the first-level controls to be carried out</font></font><br></li> </ul> <li> <b><font dir="auto" ><font dir="auto" >The Administrative Functions Officer has the following responsibilities:</font></font><br></b> </li> <ul> <li><font dir="auto" ><font dir="auto" >Perform routine banking operations in compliance with applicable procedures and regulations.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Guaranteeing the quality of services provided and compliance with processing deadlines</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Respect the first-level controls to be carried out</font></font></li> </ul> <li> <b><font dir="auto" ><font dir="auto" >Perform routine banking operations in accordance with applicable procedures</font></font><br></b> </li> <ul> <li><font dir="auto" ><font dir="auto" >He carries out the various stages of administrative and/or accounting processing of operations.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >He verifies the administrative regularity of the operations before they are entered into the tool, and intervenes if necessary with the sales representatives or directly with the client to complete any missing information.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >He receives commissions and fees related to the transactions.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >He ensures the smooth completion of operations and alerts his superiors in case of problems.</font></font><br></li> </ul> <li> <b><font dir="auto" ><font dir="auto" >In this case, he proceeds with accounting and extra-accounting adjustments.</font></font><br></b> </li> <ul> <li><font dir="auto" ><font dir="auto" >He performs the first-level controls that fall within his remit as part of managing accounting and administrative risks.</font></font><br></li> </ul> <li> <b><font dir="auto" ><font dir="auto" >Guaranteeing the quality of services provided and compliance with processing deadlines</font></font><br></b> </li> <ul> <li><font dir="auto" ><font dir="auto" >He ensures that operations are handled under the best conditions of time, quality, and safety. </font></font><br></li> <li><font dir="auto" ><font dir="auto" >He performs the operations assigned to him in accordance with the defined procedures, and follows the processing methods outlined in his entity's operating guides. </font></font><br></li> <li><font dir="auto" ><font dir="auto" >He handles anomalies within his scope, ensures their correction, and investigates the possible causes of errors.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >He alerts his supervisor when administrative, tax, or legal anomalies are identified.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >For certain sectors, it provides commercial support by alerting sales representatives to significant variations in transaction volumes.</font></font></li> </ul> </ul> <ul> <li> <b><font dir="auto" ><font dir="auto" >Professional and/or technical skills:</font></font></b> </li> <ul> <li><font dir="auto" ><font dir="auto" >Understanding the procedures related to the operations</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Knowing how to assess risks</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Knowing the safety rules for processing operations</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Understanding operations management tools</font></font><br></li> </ul> <li> <b><font dir="auto" ><font dir="auto" >Behavioral and/or managerial skills:</font></font><br></b> </li> <ul> <li><font dir="auto" ><font dir="auto" >He asserted</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Capacity to manage risks</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Capacity to act with integrity and grit</font></font></li></ul></ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/software problems or defective products to vendors or technicians for service. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity.<br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Stack received merchandise on pallets or carts. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels in a timely manner. Receive deliveries, store perishables properly, and rotate stock. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots. Refuse acceptance of damaged, unacceptable, or incorrect items. Adhere to food safety and handling policies and procedures across all food-related areas. Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains. Remove empty pallets, cardboard, and trash and place in proper storage areas.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak to guests and co-workers using clear, appropriate and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>The National Sales Manager is directly responsible for the following results: Achieving national sales objectives in accordance with the approved plan. Ensuring the effectiveness of the national commercial strategy and its deployment in the different regions. Improving the performance of sales teams (national, regional and wilaya) as well as their productivity. Developing new markets and expanding activities in the Algerian territory. Ensuring continuity of relationships with major clients and retention of major contracts. Guaranteeing the quality of commercial reports and analyses transmitted to General Management. Improving the key performance indicators (KPIs) of the sales department. Ensuring follow-up of the execution of commercial markets and contracts and ensuring compliance with commitments. Guaranteeing the updating of the customer database and the organization of commercial information.</p><p>The position is not responsible for: Making definitive financial decisions outside of the powers granted. Approving the general policies of the company without the agreement of General Management.</p><p>Performance Indicators (KPIs)</p><ul><li>Rate of achievement of national sales objectives.</li><li>Evolution of turnover and market share.</li><li>Number of new markets / wilayas covered.</li><li>Number of major contracts concluded and retention rate of strategic clients.</li><li>Performance of sales teams according to individual and collective objectives.</li><li>Quality and accuracy of periodic and analytical reports.</li></ul><p>Key Responsibilities</p><ul><li>Developing and implementing strategies to develop activities and strengthen presence in new markets.</li><li>Defining precise and measurable sales objectives and developing key performance indicators (KPIs) to evaluate results.</li><li><br></li></ul><p><b>Qualifications</b></p><ul><li>Education: Bachelor's or Master's degree in commerce, marketing, business management, or a related specialization.</li><li>Experience: At least two years of experience in sales management or steering.</li><li>Languages: Arabic and French; English is an additional asset.</li><li>Knowledge: Sales strategies, team management, CRM, market analysis, KPIs, Microsoft Office.</li></ul><p>Skills</p><ul><li>Technical Skills: Negotiation and management of major contracts. Strategic thinking and commercial decision-making. Excellent knowledge of markets and commercial partnerships. Analytical skills and management of key performance indicators (KPIs). Supervision and coaching skills for sales teams. Excellent written and oral communication skills.</li><li>Behavioral Skills: Good listening ability. Good presentation and professionalism. Flexibility in relationships. Self-confidence. Initiative. Ability to build strong relationships.</li></ul><p>RACI Matrix</p><ul><li>Steering of national commercial strategy and achievement of objectives: R: National Sales Manager, A: General Manager, C: Regional Sales Manager, Marketing Manager, Sales Manager, Sales Supervisor, Finance Manager, I: Management</li></ul><p>If you match this profile, please send your CV by clicking on the 'apply' tab.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor's or Master's degree in commerce, marketing, business management, or a related specialization.</p><p>Experience: At least two years of experience in sales management or steering.</p><p>Languages: Arabic and French; English is an additional asset.</p><p>Knowledge: Sales strategies, team management, CRM, market analysis, KPIs, Microsoft Office.</p><p>Skills</p><ul><li>Technical Skills: Negotiation and management of major contracts. Strategic thinking and commercial decision-making. Excellent knowledge of markets and commercial partnerships. Analytical skills and management of key performance indicators (KPIs). Supervision and coaching skills for sales teams. Excellent written and oral communication skills.</li><li>Behavioral Skills: Good listening ability. Good presentation and professionalism. Flexibility in relationships. Self-confidence. Initiative. Ability to build strong relationships.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Manufacturing Professional - Operation Management</b></p><br><p><b>Are you looking for an interesting and inspiring opportunity?</b></p><br><p><b>Would you like to be part of a successful company?</b><br>&nbsp;</p><br><p><b>Join our Industrial and Energy Technology</b> <b>Team!</b></p><br><p>Our Industrial and Energy Technology (IET) operates across 120 countries and serves the entire energy value chain and industrial sector. We hold an extensive portfolio of rotating equipment, process flow, transmission technology and lifecycle services. Our Engineering Transformation team works to improve the quality of our Engineering processes.</p><br><p><b>Partner with the best</b><br>&nbsp;</p><br><p>As a Manufacturing Professional - Operation Management you will be responsible for</p><br><ul><li><p>Leading and supervising daily manufacturing operations to ensure production targets are achieved safely, on time, and within quality standards.</p><br></li><li><p>Managing a multi-skilled workforce including welders, blasters, operators, technicians, and other production personnel.</p><br></li><li><p>Coordinating manpower allocation, workload balancing, and resource planning to meet operational priorities.</p><br></li><li><p>Monitoring production performance and take proactive actions to address bottlenecks and operational challenges.</p><br></li><li><p>Ensuring compliance with established manufacturing procedures, work instructions, and operational standards.</p><br></li><li><p>Promoting and maintain a strong safety culture across all manufacturing activities.</p><br></li><li><p>Ensuring full compliance with Health, Safety, and Environmental (HSE) policies and procedures.</p><br></li></ul><p><br><b>Fuel your passion</b><br>&nbsp;</p><br><p>To be successful in this role you will:</p><br><ul><li><p>Have a <span>Bachelor's Degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, Operations Management, or a related field</span></p><br></li><li><p>Have a minimum of 5 years of experience <span>in a manufacturing or industrial environment</span></p><br></li><li><p>Have experience <span>in a Supervisor, Team Leader, or Operations Management role</span></p><br></li><li><p>Have experience <span>within theGas Turbine, Energy, Power Generation, Heavy Manufacturing, or Industrial Services sectoris highly preferred</span></p><br></li><li><p>Have strong leadership and people management capabilities.</p><br></li><li><p>Have excellent communication and interpersonal skills.</p><br></li><li><p>Have strong reporting, documentation, and teamwork skills</p><br></li></ul><p><br><b>Work in a way that works for you</b><br>&nbsp;</p><br><p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:<br>&nbsp;</p><br><ul><li><p>When assignments are complete, in general, you won't be required to visit the office, however, you can operate from Home and perform basic tasks like completing previous assignment reports, mobilization-related aspects, etc before you take on your next projects. The company shall ensure a work-life balance for the individual.</p><br></li></ul><p><br><b>Working with us</b><br>&nbsp;</p><br><p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.<br>&nbsp;</p><br><p><b>Working for you</b><br>&nbsp;</p><br><p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:<br>&nbsp;</p><br><ul><li><p>Contemporary work-life balance policies and well-being activities</p><br></li><li><p>Comprehensive private medical care options</p><br></li><li><p>The safety net of life insurance and disability programs</p><br></li><li><p>Tailored financial programs</p><br></li><li><p>Additional elected or voluntary benefits</p><br></li></ul>The Baker Hughes internal title for this role is: Manufacturing Professional - Operation Management </div>

<p>The position is directly responsible for: The development and execution of short and long-term marketing plans. The design and management of multi-channel marketing campaigns. Monitoring and improving digital content to increase engagement and reach. Market and competitor analysis and proposing strategic recommendations. Coordination with quality/production to ensure compliance of printed information with standards. Preparation of periodic reports on performance and customer satisfaction.</p><p>The position is not responsible for: Making commercial decisions (pricing/discounts) without management approval. Final validation of strategic brand-related changes without consulting the direct manager.</p><p>Performance Indicators (KPIs) Customer satisfaction rate. Number of new customers. Social media engagement rate. Campaign success rate (reach/engagement/conversion). Regularity and accuracy of reports.</p><p>Key Responsibilities Planning and Execution: Develop short and long-term marketing plans in line with company objectives. Identify target categories and develop methods to reach them. Develop multi-channel marketing strategies (digital/traditional/public relations). Organize and execute marketing campaigns on multiple platforms. Regularly update social media content to ensure continuous engagement. Design and create marketing materials (videos, images, texts) in line with the strategy. Prepare and update packaging and label design files according to product changes or requirements. Verify the accuracy of written information on the label before printing. Design carton models (Box/Carton) in terms of shape, dimensions, colors, and printing. Plan and execute online advertising campaigns (Google/Facebook/Instagram).</p><p>Analysis and Monitoring: Monitor and analyze campaign effectiveness and ensure achievement of defined objectives. Continuously improve campaigns based on data and analysis. Monitor and analyze the market to identify new trends and customer needs. Collect information on competitors and analyze their marketing strategies. Provide strategic recommendations to strengthen competitive advantage. Analyze customer behavior and propose personalized experiences. Collect and analyze customer feedback through surveys or reviews.</p><p>Coordination: Collaborate with the customer service team to improve customer experience and resolve issues. Coordinate with creative and production teams to ensure campaign execution. Coordinate with quality/production to ensure compliance of printed information with standards. Coordinate with sales teams to understand market and customer needs.</p><p>Report Preparation: Prepare periodic reports on campaign performance and the results of marketing activities. Prepare periodic reports on customer satisfaction with proposed solutions to encountered issues.</p><p>Governance &amp; Authority The position has the following prerogatives: Propose and implement marketing campaigns within the framework of the approved plan. Manage digital content and schedule publications. Propose improvements regarding packaging and label design. Request necessary information from relevant departments to support marketing activities.</p><p>The position does not have the following prerogatives: Approve major strategic changes without the agreement of the direct manager. Finalize printed information without verification and coordination with quality/production. Make financial or commercial decisions (discounts/prices).</p><p>Working Interfaces Internal: National Sales Manager Regional Sales Manager Sales Supervisor Quality and Control Development Quality/Production Designers and Content Creators External: Customers General Public Authority Limits Execute marketing activities in accordance with the approved plan. Propose improvements and recommendations. Without final commercial or financial decision-making power.</p><p>Performance Evaluation Logic Improvement of digital engagement and acquisition of new customers. Campaign success and increased customer satisfaction. Quality of content, regularity of publications, and continuous improvement. Accuracy of reports and adherence to established plans.</p><p>Technical Skills: Use of Microsoft Office (Excel, Word, PowerPoint). Experience in designing and implementing digital and traditional marketing campaigns. Experience in creating marketing programs and market analysis. Use of marketing analysis and research tools.</p><p>Behavioral Skills: Effective oral and written communication. Organization and sense of responsibility. Ability to work under pressure and achieve objectives. Problem-solving skills and ability to work in a team.</p><p>RACI Matrix Execution of marketing campaigns and performance analysis R (Responsible): Marketing Manager A (Accountable): National Sales Manager C (Consulted): Quality/Production Sales Teams Customer Service Designers I (Informed): Management</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Technical Skills: Use of Microsoft Office (Excel, Word, PowerPoint). Experience in designing and implementing digital and traditional marketing campaigns. Experience in creating marketing programs and market analysis. Use of marketing analysis and research tools.</li><li>Behavioral Skills: Effective oral and written communication. Organization and sense of responsibility. Ability to work under pressure and achieve objectives. Problem-solving skills and ability to work in a team.</li><li>RACI Matrix Execution of marketing campaigns and performance analysis R (Responsible): Marketing Manager A (Accountable): National Sales Manager C (Consulted): Quality/Production Sales Teams Customer Service Designers I (Informed): Management</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><span>Role Title</span><br><p><strong><span>Customer Service and Sales Assistant</span></strong></p><br><br><span>Role Information</span><br><p><strong><span>&nbsp;Pay Band</span></strong></p><br><br><p><strong><span>&nbsp;Location</span></strong></p><br><br><p><strong><span>&nbsp;Duration</span></strong></p><br><br><p><strong><span>&nbsp;Reports to:</span></strong></p><br><br><p><strong><span>Hourly Paid</span></strong></p><br><br><p><strong><span>Algiers, Algeria</span></strong></p><br><br><p><strong><span>1 year (renewable)</span></strong></p><br><br><p><strong><span>Customer Services and Sales Manager Algeria</span></strong></p><br><br>&nbsp;<br><span>Role purpose</span><br><p><span>To project a professional image of British Council and provide a high quality and integrated enquiry and consultancy service for all British Council’s English and Exams activities, product, and services. To demonstrate the required attitudes, skills, behaviors and knowledge in accordance with British Council Customer Service Standards. </span></p><br><br><p><span>To promote and cross sell British Council products and services meeting British Council sales targets (new and existing students/candidates), Key Performance Indicators (KPIs) and supporting Teaching Centre and Exams teams to achieve their annual business targets and objectives</span></p><br><br>&nbsp;<br><span>About us </span><br><p><span>The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections, and engendering trust.</span></p><br><br><br><p><span>We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.</span></p><br><br><br><p><span>The British Council is an equal opportunities and diversity employer, and the post-holder will play a role in ensuring that Equality, Diversity, and Inclusion polices are consistently applied through the Human Resources operation. </span></p><br><br><br><p><span>The British Council has a fundamental duty of care of all children engaged in activities with us under our mandatory Child Protection Policy. All our employees must be familiar with and follow the Child Protection Code of Conduct. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989.</span></p><br><br><br><br><br><span>Geopolitical/SBU/Function overview:</span><br><p><span>Algeria is the largest country in Africa with a population of 41 million, the second largest in MENA, speaking Arabic, French and a significant number of Amazigh (Berber) languages. 70% of the population is under 30 years of age. A stated objective of the Algerian government is to create economic growth and jobs to meet the aspirations of young people. Education is a priority, with high levels of investment. With its demographic boom school and university education has expanded greatly. </span></p><br><br><br><p><span>The team will be based in Algiers and will consist of 2 Customer Services and Sales Advisors, 2 Customer Service and Sales Assistants, 10 consultants, and a Customer Services and Sales Manager (CSM) reporting to the Cluster Customer Management and Sales Lead (Algeria, Morocco and Tunisia). </span></p><br><br><br><p><span>Our vision is to offer the most Trustworthy, Inspiring and Effective customer service, requiring the least effort from our customers, and where customers experience an outstanding service that enhances the reputation of the British Council.</span></p><br><br><br><p><span>British Council MENA Customer Services and Sales teams will maintain standard Key Performance Indicators that will be evidenced by the annual Mystery Shopping and Customer Effort Assessment. These standards will be reflected in the day to day operations and deliverables.</span></p><br><br><span>Main opportunities/challenges for this role:</span><br><p><span>The Customer Services and Sales Team across the cluster works on a shift basis designed to meet customers’ needs within operational constraints. On occasions, the post holder might be required to work outside the standard working hours and during the weekend. Any additional hours worked will be compensated according to British Council policy.</span></p><br><br><br><p><span>Post holders may be assigned to the specialised hubs or teams and rotated between the hubs regularly, in order to provide them with an opportunity to broaden their skills and gain experience.</span></p><br><br><span>Main Accountabilities:</span><br><p><strong><span>New &amp; existing customer enquiries </span></strong></p><br><br><ul><li><span>To meet and greet face to face customers and respond to all customer enquiries – face to face, calls, emails and social media with a polite and pleasant manner following British Council standards and service strategies e.g. call greeting, call handling, and call closing </span></li><li><span>To generate and/or raise interest level of customers to book them for a placement test or consultation, register for an Exam or attend an event.</span></li><li><span>To create CRM accounts/leads/opportunities/cases immediately when an enquiry is received from a customer.&nbsp; CRM records must be updated from time to time so that there is a complete history of actions/communications with the customer and sales performance can be monitored. </span></li><li><span>To follow up with customers to remind them of their consultation appointment and course/exam/event registration prior to the date of the activities.</span></li><li><span>To offer a one-stop solution or pass enquiries and complaints to the right person, team, or department for their timely follow-up with customers</span></li><li><span>To accept and process refunds and transfer requests from existing customers according to the policy</span></li></ul><br><p><strong><span>Sales</span></strong></p><br><br><ul><li><span>To meet or exceed sales targets (new and existing students) and KPIs </span></li><li><span>To administer placement tests and provide consultation services to students on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale</span></li><li><span>To register Exams candidates online in a professional and friendly manner </span></li><li><span>To cross sell relevant British Council services and products where appropriate</span></li><li><span>To carry out after sales follow up and phone existing students to remind them to re-register for the next term and understand and log their reasons for not continuing with the British Council.</span></li><li><span>To make outbound calls to prospective and existing Exams candidates to improve sales conversions</span></li></ul><br><p><strong><span>Registration &amp; Financial Compliance: </span></strong></p><br><br><p><strong><span>In line with the regional cash handling policy Customer Services Advisor is required to:</span></strong></p><br><br><ul><li><span>Collect&nbsp;income received and transfer it accurately onto SAP or other financial systems, to maintain records on the system and complete daily reconciliations </span></li><li><span>Ensure that all income collected is reconciled and posted accurately in system</span></li><li><span>Meet requirements of audit and financial reporting and any discrepancy is reported to line management within stipulated deadline</span></li></ul><br><p><strong><span>Product and offer knowledge</span></strong></p><br><br><ul><li><span>To acquire and always maintain an excellent level of product knowledge by attending product training and observing classes.&nbsp; </span></li><li><span>To acquire and always maintain an excellent knowledge of pricing, discounts and offers.</span></li></ul><br><p><strong><span>Systems and record keeping</span></strong></p><br><br><ul><li><span>To be proficient in using relevant systems, such as call centre system, CRM, student registration system (TCMS) and on-line booking systems.</span></li><li><span>To maintain and update all databases and statistics and reports in a timely and accurate manner.</span></li></ul><br><p><strong><span>Other support duties</span></strong></p><br><br><ul><li><span>To participate and/or provide sales support in all sales and marketing events (in or out of the centre) to create awareness and generate leads for the centre.</span></li></ul><ul><li><span>Ensure the front of house and consultation areas are suitably stocked with up-to-date display and promotional materials</span></li></ul><ul><li><span>Provide verification services for UK certificates</span></li><li><span>Conduct telephone-based surveys or gather other customer data</span></li></ul><p><span>Regularly observe Teaching Centre classes and/or visit Exams venues</span></p><br><br><br><p><strong><em><span>Other Responsibilities and main duties</span></em></strong></p><br><br><p><span>As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues across the cluster in tasks that ensure the smooth running of the operations. This might include participation in Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch Promotions for example.&nbsp;&nbsp; You may also be required to perform other duties as directed by Line Manager.</span></p><br><br><span>Key Relationships:</span><br><p><span>Maintain close working relationship with wider Cluster Customer Service team and attend all briefings and meetings. </span></p><br><br><br><p><strong><em><span>Internal</span></em></strong></p><br><br><p><span>Customer Services and Sales colleagues and temporary staff, Teaching and Exams Management, Teachers, Marketing Team, Projects Team, Regional &amp; Global Customer Services and Sales Teams</span></p><br><br><br><p><strong><em><span>External</span></em></strong></p><br><br><p><span>Students, Candidates, Partners, Corporate Clients and other customers</span></p><br><br><br><br><span>Role Requirements:</span><br><p><strong><span>Threshold requirements:</span></strong></p><br><br><p><strong><span>Assessment stage</span></strong></p><br><br><p><strong><span>Passport requirements/ Right to work in country</span></strong></p><br><br><p><span>Post holder must be eligible to work in Algeria </span></p><br><br><br><p><span>Shortlisting</span></p><br><br><p><strong><span>Direct contact or managing staff working with children?</span></strong></p><br><br><p><span>Yes. Some British Council customers may be under 18 years so appropriate police check required </span></p><br><br><br><p><span>N/A</span></p><br><br><p><strong><span>Notes</span></strong></p><br><br><p><span>Appropriate police check mandatory </span></p><br><br><p><span>Three satisfactory references required</span></p><br><br><br><p><span>Our normal opening hours are 8 am to 7 pm 7 days a week. The role will regularly require some evening work and may occasionally require a split shift. Some unsocial hours and weekend work may be required</span></p><br><br><br><p><strong><span>Person Specification:</span></strong></p><br><br><br><p><strong><span>Language requirements </span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good written and oral communication skills in English APTIS test (CEFR B2) and fluency in French and Arabic</span></li></ul><p><span>N/A</span></p><br><br><p><span>Shortlisting and interview</span></p><br><br><p><strong><span>Qualifications</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>High School Certificate</span></li></ul><ul><li><span>University degree</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Knowledge &amp; Experience</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Experience in a customer service and sales role </span></li></ul><ul><li><span>Tele-sales experience</span></li><li><span>Education sector experience</span></li><li><span>Knowledge of CRM</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Skills (if any)</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good communication skills and proven ability to build rapport with customers</span></li></ul><p><span>Shortlisting AND Interview</span></p><br><br><p><strong><span>British Council Behaviours</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Connecting with others (essential):</span></em></strong></p><br><br><p><span>Making regular opportunities to understand others better</span></p><br><br><br><p><strong><em><span>Creating shared purpose</span></em></strong><span> <strong><em>(essential)</em></strong></span></p><br><br><p><span>Communicating an engaging picture of how we can work together</span></p><br><br><br><p><strong><em><span>Making it happen (essential):</span></em></strong></p><br><br><p><span>Delivering clear results for the British Council</span></p><br><br><br><p><strong><em><span>Working together (essential): </span></em></strong></p><br><br><p><span>Establishing a genuinely common goal with others</span></p><br><br><br><p><strong><em><span>Being accountable (essential):</span></em></strong></p><br><br><p><span>Delivering my best work in order to meet my commitments</span></p><br><br><br><p><strong><em><span>Shaping the future (essential):</span></em></strong></p><br><br><p><span>Looking for ways in which we can do things better </span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><em><span>Performance management</span></em></p><br><br><p><strong><span>British Council Core Skills</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Communicating &amp; Influencing (Level 1) </span></em></strong></p><br><br><p><strong><span>Communicates clearly &amp; effectively: </span></strong><span>Listens to others and expresses self clearly, with grammatical accuracy and awareness of a diverse audience in speaking and writing. </span></p><br><br><br><p><strong><em><span>Analysing data and problems (Level 1)</span></em></strong></p><br><br><p><strong><span>Is systematic: </span></strong><span>Breaks down problems into a list of tasks to be done and decides on appropriate action<strong>. </strong></span></p><br><br><br><p><strong><em><span>Using technology (Level 1)</span></em></strong></p><br><br><p><strong><span>Operates as a basic user of information systems, digital and office technology: </span></strong><span>Able, with adjustments if necessary, to use office software and British Council systems to do the job and manage documents or processes.</span></p><br><br><br><p><strong><em><span>Planning &amp; Organizing (Level 1)</span></em></strong></p><br><br><p><strong><span>Is methodical: </span></strong><span>Able to plan own work over short timescales for routine or familiar tasks and processes.</span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><strong><span>Prepared by: </span></strong></p><br><br><p><strong><span>Date:</span></strong></p><br><br><p><span>Priya Varma,</span><span>Regional Customer Management and Sales Lead</span></p><br><br><p><strong><em><span>13 April 2021</span></em></strong></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Document all trips prior to the start of and at the conclusion of each trip. Transport guests to/from assigned destinations using property vehicle. Park vehicle in designated location when not in use. Inspect property vehicles for damage and cleanliness. Check tire pressure and fluid levels for property vehicle and refuel as necessary. Document all vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager/supervisor.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1-year related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATION<br>License or Certification: Commercial Driver's License (CDL)<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Abbott</b></p><br><br><p>Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.</p><br><br><p><b>Working at Abbott</b></p><br><br><p>At Abbott, you can do work that matters and help people to live a healthier and full life, grow your career, and learn, be your true self. You will have access to:</p><br><br><ul><li>Career development with an international company where you can grow the career you dream of.</li><li>A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.</li><li>A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.</li><li>A challenging position in a fast-growing crisis independent industry.</li></ul><p><b>The Opportunity</b></p><br><br><p><b>Compliance&nbsp;Monitoring&nbsp;Analyst Africa </b></p><br><br><p>The&nbsp;<b>Compliance&nbsp;Monitoring&nbsp;Analyst</b>&nbsp;<b>Africa&nbsp;</b>will support and perform transactional&nbsp;monitoring&nbsp;of&nbsp;compliance-related activities in multiple affiliates throughout the Africa region.&nbsp;Monitoring&nbsp;activities will be conducted in collaboration with in-country OEC team members in each affiliate. The role will also include&nbsp;responsibility&nbsp;for supporting&nbsp;data analytics&nbsp;projects in the African region and participating in global OEC&nbsp;monitoring&nbsp;and&nbsp;data analytics&nbsp;projects.</p><br><br><p><b>Main Responsibilities</b>:</p><br><br><p><u>Monitoring:</u></p><br><br><ul><li>Work with affiliate OEC in each country to create annual&nbsp;monitoring&nbsp;plans based on the pre-monitoring&nbsp;risk assessment&nbsp;–&nbsp;Compliance&nbsp;Activity Ranking (CAR) files.</li><li>Analyze CAR details across affiliates/divisions/activities to identify&nbsp;trends&nbsp;and&nbsp;potential&nbsp;misalignments in&nbsp;risk assessment&nbsp;criteria applied in different affiliates.</li><li>Support/execute quarterly&nbsp;monitoring&nbsp;in multiple affiliates, including identification of transactions available for&nbsp;monitoring; selection of samples according to appropriate criteria;&nbsp;communication&nbsp;with affiliate&nbsp;Finance&nbsp;and business teams to obtain supporting&nbsp;documentation&nbsp;for selected samples;&nbsp;analysis&nbsp;of documents and completion of&nbsp;monitoring&nbsp;tests and&nbsp;templates; and recommendation of&nbsp;monitoring&nbsp;findings and incidents of non-compliance&nbsp;and proposed&nbsp;remediation.</li><li>Support/execute Third Party&nbsp;Monitoring&nbsp;program.</li><li>Working with affiliate OEC, prepare&nbsp;reports&nbsp;and&nbsp;presentations&nbsp;based on&nbsp;monitoring&nbsp;results for Affiliate&nbsp;Compliance&nbsp;Committees and other&nbsp;business presentations.</li><li>Report&nbsp;monitoring&nbsp;results to global OEC&nbsp;monitoring&nbsp;team, including entry of Incidents of Non-Compliance&nbsp;into global OEC&nbsp;tracking system.</li><li>Centralize design and delivery of compliance training based on identified risks; ensure policies effectively communicated and understood across affiliates.</li><li>Other tasks related as assigned.</li></ul><p><u>HCP Spend, Expense Report, and&nbsp;Pre-Approval systems Analytics:</u></p><br><br><ul><li>Support affiliate OEC in use of Power BI&nbsp;databases&nbsp;to identify transactions and&nbsp;trends&nbsp;of interest for&nbsp;monitoring&nbsp;or other follow-up/investigation.</li><li>Import&nbsp;data from regional OEC event approval systems (e.g., GPAS) and Power BI and perform&nbsp;analytics.</li><li>Monitor events and HCP/HCI records for anomalies and perform system maintenance and cleanup as needed.</li><li>Other tasks related as assigned.</li></ul><p><b>Minimum Requirements:</b></p><br><br><ul><li>Relevant experience in&nbsp;compliance, audit,&nbsp;data analytics&nbsp;and/or&nbsp;business intelligence&nbsp;area strongly preferred.</li><li>Bachelor’s degree in&nbsp;economics,&nbsp;finance, business, or equivalent is preferred</li><li>Minimum 3 years’&nbsp;relevant work experience with compliance within Pharma or Medical</li><li>MUST have a good command of ENGLISH</li><li>Familiarity and/or work experience with medical devices and/or pharmaceutical&nbsp;compliance&nbsp;rules and practices strongly preferred.</li><li>Strong&nbsp;English&nbsp;language skills, including the ability to write clearly in&nbsp;English and&nbsp;communicate effectively in a multi-national&nbsp;working environment</li><li>Strong&nbsp;Microsoft Excel&nbsp;and Power BI skills, including working with large data sets; loading,&nbsp;manipulating,&nbsp;analyzing data;&nbsp;designing&nbsp;visualizations and dashboards.</li><li>Ability to manage multiple deadlines and priorities.</li><li>Collaborative&nbsp;mindset,&nbsp;team player.</li><li>Comfortable interacting with people from all around the region and the US and working with documents in&nbsp;multiple languages&nbsp;using commonly available&nbsp;translation&nbsp;tools.</li></ul><br><br> </div>

<p><b>JOB SUMMARY</b></p><p><br></p><p>&nbsp;Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution.</p><p><br></p><p><b>CORE WORK ACTIVITIES</b> Managing Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements and follows up on Accounting SOP audits for all areas of the property. Complies with Federal and State laws applying to fraud and collection procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances credit card ledgers. Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.</p><p>Maintaining Finance and Accounting Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Submits reports in a timely manner, ensuring delivery deadlines. Ensures profits and losses are documented accurately. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Maintains a strong accounting and operational control environment to safeguard assets. Completes period end function each period. Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.</p><p>Demonstrating and Applying Accounting Knowledge Demonstrates knowledge of job-relevant issues, products, systems, and processes. Demonstrates knowledge of return check procedures. Demonstrates knowledge of the Gross Revenue Report. Demonstrates knowledge and proficiency with write off procedures. Demonstrates knowledge and proficiency with consolidated deposit procedures. Keeps up-to-date technically and applying new knowledge to your job. Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information. Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</p><p>Leading Accounting Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Motivates and provides a work environment where employees are productive. Imposes deadlines and delegates tasks. Provides an "open door policy" and is highly visible in areas of responsibility. Understands how to manage in a culturally diverse work environment. Manages the quality process in areas of customer service and employee satisfaction.</p><p>Managing and Conducting Human Resource Activities Supports the development, mentoring and training of employees. Provides constructive coaching and counseling to employees. Trains people on account receivable posting techniques.</p><p>Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates personal integrity. Uses effective listening skills. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict effectively. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time well and possesses strong organizational skills. Presents ideas, expectations and information in a concise well organized way. Uses problem solving methodology for decision making and follow up. Makes collections calls if necessary.</p><p><strong>Desired Candidate Profile</strong></p><h2>Education and Experience</h2><ul><li>4-year bachelor's degree in Finance and Accounting or related major; no work experience required.</li><li>OR 2-year degree from an accredited university in Finance and Accounting or related major; 2 years experience in finance and accounting or related professional area.</li></ul>