وظائف مدير الخدمات اللوجستية - الجزائر العاصمة الجزائر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Talent Acquisition Manager manage the recruitment and hiring process within an organization, ensuring the acquisition of top talent to meet the Company's staffing needs and strategic objectives. They are responsible for developing and implementing recruitment strategies, sourcing techniques, and talent acquisition initiatives to attract qualified candidates. Additionally, Talent Acquisition Managers play a key role in building and maintaining relationships with internal stakeholders, such as hiring managers, to understand staffing requirements and align recruitment efforts with business goals. They also manage the recruitment team, providing leadership, guidance, and support to ensure effective execution of recruitment activities.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Develop and implement recruitment strategies, sourcing techniques, and talent acquisition initiatives to attract and hire qualified candidates.</p><br> <p>Build and maintain relationships with internal stakeholders, such as hiring managers and department heads, to understand staffing needs and align recruitment efforts with business objectives.</p><br> <p>Manage the recruitment team, providing leadership, guidance, and support to ensure the effective execution of recruitment activities.</p><br> <p>Conduct job analysis and workforce planning to identify staffing needs, develop job descriptions, and determine recruitment priorities.</p><br> <p>Utilize various recruitment channels, including job boards, social media, networking events, and employee referrals, to source and attract candidates.</p><br> <p>Screen resumes, conduct interviews, and assess candidates' qualifications, skills, and cultural fit to make hiring recommendations to management.</p><br> <p>Coordinate and facilitate the interview process, including scheduling interviews, collecting feedback, and communicating with candidates and hiring managers.</p><br> <p>Negotiate job offers, salary packages, and employment contracts with candidates, ensuring alignment with Company policies and budgetary constraints.</p><br> <p>Develop and maintain recruitment metrics and analytics to track key performance indicators, evaluate recruitment effectiveness, and make data-driven improvements.</p><br> <p>Stay informed about industry trends, best practices, and legal requirements related to recruitment and talent acquisition, ensuring compliance and continuous improvement in recruitment processes.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Advanced knowledge of talent acquisition strategies, recruitment methodologies, and sourcing techniques to attract top talent effectively.</p><br> <p>Strong leadership and team management skills are essential for supervising a team of recruiters, providing guidance, coaching, and support to ensure successful recruitment outcomes.</p><br> <p>Proficiency in applicant tracking systems (ATS), recruitment software, and social media platforms enables efficient management of recruitment processes and candidate pipelines.</p><br> <p>Experience in employer branding, candidate experience optimization, and diversity recruiting enhances the ability to attract diverse talent and promote the employer brand effectively.</p><br> <p>Excellent communication and negotiation skills are vital for building relationships with hiring managers, candidates, and external partners, and negotiating job offers to secure top talent for the organization.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>Quality_321977507<br>Leadership_321977503<br>Recruitment Counseling L3<br>Employee interviewing L3<br>SAP ERP Human Resources L3<br>Executive Onboarding L3<br>Recruiting Management L3<br>Agility<br>Build High-Performing Teams<br>AI Fluency<br>Provide Direction<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Talent Acquisition Manager manage the recruitment and hiring process within an organization, ensuring the acquisition of top talent to meet the Company's staffing needs and strategic objectives. They are responsible for developing and implementing recruitment strategies, sourcing techniques, and talent acquisition initiatives to attract qualified candidates. Additionally, Talent Acquisition Managers play a key role in building and maintaining relationships with internal stakeholders, such as hiring managers, to understand staffing requirements and align recruitment efforts with business goals. They also manage the recruitment team, providing leadership, guidance, and support to ensure effective execution of recruitment activities.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Develop and implement recruitment strategies, sourcing techniques, and talent acquisition initiatives to attract and hire qualified candidates.</p><br> <p>Build and maintain relationships with internal stakeholders, such as hiring managers and department heads, to understand staffing needs and align recruitment efforts with business objectives.</p><br> <p>Manage the recruitment team, providing leadership, guidance, and support to ensure the effective execution of recruitment activities.</p><br> <p>Conduct job analysis and workforce planning to identify staffing needs, develop job descriptions, and determine recruitment priorities.</p><br> <p>Utilize various recruitment channels, including job boards, social media, networking events, and employee referrals, to source and attract candidates.</p><br> <p>Screen resumes, conduct interviews, and assess candidates' qualifications, skills, and cultural fit to make hiring recommendations to management.</p><br> <p>Coordinate and facilitate the interview process, including scheduling interviews, collecting feedback, and communicating with candidates and hiring managers.</p><br> <p>Negotiate job offers, salary packages, and employment contracts with candidates, ensuring alignment with Company policies and budgetary constraints.</p><br> <p>Develop and maintain recruitment metrics and analytics to track key performance indicators, evaluate recruitment effectiveness, and make data-driven improvements.</p><br> <p>Stay informed about industry trends, best practices, and legal requirements related to recruitment and talent acquisition, ensuring compliance and continuous improvement in recruitment processes.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Advanced knowledge of talent acquisition strategies, recruitment methodologies, and sourcing techniques to attract top talent effectively.</p><br> <p>Strong leadership and team management skills are essential for supervising a team of recruiters, providing guidance, coaching, and support to ensure successful recruitment outcomes.</p><br> <p>Proficiency in applicant tracking systems (ATS), recruitment software, and social media platforms enables efficient management of recruitment processes and candidate pipelines.</p><br> <p>Experience in employer branding, candidate experience optimization, and diversity recruiting enhances the ability to attract diverse talent and promote the employer brand effectively.</p><br> <p>Excellent communication and negotiation skills are vital for building relationships with hiring managers, candidates, and external partners, and negotiating job offers to secure top talent for the organization.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>Quality_321977507<br>Leadership_321977503<br>Recruitment Counseling L3<br>Employee interviewing L3<br>SAP ERP Human Resources L3<br>Executive Onboarding L3<br>Recruiting Management L3<br>Agility<br>Build High-Performing Teams<br>AI Fluency<br>Provide Direction<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.<br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/software problems or defective products to vendors or technicians for service. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity.<br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Prepare breads and pastries, including preparing doughs and fillings, proofing, baking, and decorating as appropriate. Review Production sheet to understand variety of baked goods to be produced daily. Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Maintain kitchen logs for food safety program compliance. Keep Chef informed of excess food items for planning of daily specials. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Monitor the quality of food prepared and portions served throughout shift.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals; handle sensitive issues with tact, respect, and confidentiality. Serve as a department role model or mentor. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Prepare breads and pastries, including preparing doughs and fillings, proofing, baking, and decorating as appropriate. Review Production sheet to understand variety of baked goods to be produced daily. Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Maintain kitchen logs for food safety program compliance. Keep Chef informed of excess food items for planning of daily specials. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Monitor the quality of food prepared and portions served throughout shift.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals; handle sensitive issues with tact, respect, and confidentiality. Serve as a department role model or mentor. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Join a hotel that's part of the Accor network, a group that brings together more than 5,500 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Here, we believe in you and what you bring to the table. Opportunities for growth and development abound. Every project, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and our planet. Together, we embody the vision of responsible hospitality. Become a Heartist, and let your heart guide you in this world where life beats stronger.</font></font></p><p><font dir="auto" ><font dir="auto" >The aquatic equipment maintenance technician's main mission is to ensure the proper functioning and sanitary safety of the pools (seawater and thermal water). They ensure that the water constantly meets the required physicochemical and microbiological criteria by applying filtration, disinfection, and treatment protocols. They perform daily checks (pH, temperature, disinfectant, turbidity), verify and adjust the equipment (pumps, filters, dosing systems, valves, controls), carry out first-level maintenance operations (cleaning, backwashing/regeneration, monitoring of consumables), and ensure that the pools are ready for opening for treatments. In case of an anomaly (parameter deviation, alarms, breakdowns), he/She applies the procedures for securing, locking out and alerting the person in charge, while strictly respecting the rules of hygiene, chemical safety and the traceability of controls.</font></font></p><p><font dir="auto" ><font dir="auto" >Main Missions:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Carry out daily water quality checks (pH, disinfectant, temperature, turbidity according to the procedures imposed by the manager and according to the standards).</font></font></li><li><font dir="auto" ><font dir="auto" >Check the operation of the filtration/treatment equipment (pumps, filters, flow rate, valves, dosers, regulation).</font></font></li><li><font dir="auto" ><font dir="auto" >Adjust treatment parameters according to internal guidelines (pH correction, disinfectant dosage, balancing)</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure disinfection and treatment effectiveness according to the establishment's protocol.</font></font></li><li><font dir="auto" ><font dir="auto" >Carry out the filtration operations (backwashing/regeneration) according to the maintenance plan.</font></font></li><li><font dir="auto" ><font dir="auto" >Control and maintain the circulation and good homogeneity of the water in the basins.</font></font></li><li><font dir="auto" ><font dir="auto" >Carry out the cleaning of the pools (bottoms, walls, gutters/skimmers, vacuuming/collecting according to equipment).</font></font></li><li><font dir="auto" ><font dir="auto" >Maintain the areas and associated equipment (cleaning equipment, grates, drains, technical rooms according to internal rules).</font></font></li><li><font dir="auto" ><font dir="auto" >Monitor the availability of treatment pools (water compliant before opening).</font></font></li><li><font dir="auto" ><font dir="auto" >Detect anomalies (non-compliance of water parameters, alarms, breakdowns) and apply the procedure: alert, safety measures, lockout/tagout.</font></font></li><li><font dir="auto" ><font dir="auto" >Replace consumables / perform first-level maintenance (if within the defined scope).</font></font></li><li><font dir="auto" ><font dir="auto" >Clean and inspect accessible parts of treatment and filtration systems.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in troubleshooting in case of failure and transmit the information to the maintenance/technical department.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensuring chemical safety: storage, handling of products, compliance with PPE and instructions.</font></font></li><li><font dir="auto" ><font dir="auto" >Respect hygiene rules and risk prevention measures (heat, humidity, chemicals, electrical risks).</font></font></li><li><font dir="auto" ><font dir="auto" >Keep records and tracking (tracking books, logs, quality/control documents).</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in internal audits/controls and the preparation of regulatory checks.</font></font></li><li><font dir="auto" ><font dir="auto" >Respect internal procedures and control deadlines (planned frequencies).</font></font></li><li><font dir="auto" ><font dir="auto" >Alert the person in charge in case of repeated deviations or situations not covered by the instructions.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Technician / BTS M water treatment, Industrial Maintenance or equivalent.</font></font></li><li><font dir="auto" ><font dir="auto" >2-5 years experience in swimming pools, ideally in a hotel (Luxury/Thalasso), hospital or thermal environment.</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of water treatment processes (physico-chemical, filtration, disinfection).</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of measurement tools, water quality control (pH, TH, chlorine) and health risks (Lionellosis).</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of the specific constraints related to seawater (corrosion, salinity, etc.).</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to read technical plans, hydraulic diagrams and manage emergencies with responsiveness.</font></font></li><li><font dir="auto" ><font dir="auto" >Absolute mastery of chemical and biological safety rules.</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><span>Role Title</span><br><p><strong><span>Customer Service and Sales Assistant</span></strong></p><br><br><span>Role Information</span><br><p><strong><span>&nbsp;Pay Band</span></strong></p><br><br><p><strong><span>&nbsp;Location</span></strong></p><br><br><p><strong><span>&nbsp;Duration</span></strong></p><br><br><p><strong><span>&nbsp;Reports to:</span></strong></p><br><br><p><strong><span>Hourly Paid</span></strong></p><br><br><p><strong><span>Algiers, Algeria</span></strong></p><br><br><p><strong><span>1 year (renewable)</span></strong></p><br><br><p><strong><span>Customer Services and Sales Manager Algeria</span></strong></p><br><br>&nbsp;<br><span>Role purpose</span><br><p><span>To project a professional image of British Council and provide a high quality and integrated enquiry and consultancy service for all British Council’s English and Exams activities, product, and services. To demonstrate the required attitudes, skills, behaviors and knowledge in accordance with British Council Customer Service Standards. </span></p><br><br><p><span>To promote and cross sell British Council products and services meeting British Council sales targets (new and existing students/candidates), Key Performance Indicators (KPIs) and supporting Teaching Centre and Exams teams to achieve their annual business targets and objectives</span></p><br><br>&nbsp;<br><span>About us </span><br><p><span>The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections, and engendering trust.</span></p><br><br><br><p><span>We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.</span></p><br><br><br><p><span>The British Council is an equal opportunities and diversity employer, and the post-holder will play a role in ensuring that Equality, Diversity, and Inclusion polices are consistently applied through the Human Resources operation. </span></p><br><br><br><p><span>The British Council has a fundamental duty of care of all children engaged in activities with us under our mandatory Child Protection Policy. All our employees must be familiar with and follow the Child Protection Code of Conduct. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989.</span></p><br><br><br><br><br><span>Geopolitical/SBU/Function overview:</span><br><p><span>Algeria is the largest country in Africa with a population of 41 million, the second largest in MENA, speaking Arabic, French and a significant number of Amazigh (Berber) languages. 70% of the population is under 30 years of age. A stated objective of the Algerian government is to create economic growth and jobs to meet the aspirations of young people. Education is a priority, with high levels of investment. With its demographic boom school and university education has expanded greatly. </span></p><br><br><br><p><span>The team will be based in Algiers and will consist of 2 Customer Services and Sales Advisors, 2 Customer Service and Sales Assistants, 10 consultants, and a Customer Services and Sales Manager (CSM) reporting to the Cluster Customer Management and Sales Lead (Algeria, Morocco and Tunisia). </span></p><br><br><br><p><span>Our vision is to offer the most Trustworthy, Inspiring and Effective customer service, requiring the least effort from our customers, and where customers experience an outstanding service that enhances the reputation of the British Council.</span></p><br><br><br><p><span>British Council MENA Customer Services and Sales teams will maintain standard Key Performance Indicators that will be evidenced by the annual Mystery Shopping and Customer Effort Assessment. These standards will be reflected in the day to day operations and deliverables.</span></p><br><br><span>Main opportunities/challenges for this role:</span><br><p><span>The Customer Services and Sales Team across the cluster works on a shift basis designed to meet customers’ needs within operational constraints. On occasions, the post holder might be required to work outside the standard working hours and during the weekend. Any additional hours worked will be compensated according to British Council policy.</span></p><br><br><br><p><span>Post holders may be assigned to the specialised hubs or teams and rotated between the hubs regularly, in order to provide them with an opportunity to broaden their skills and gain experience.</span></p><br><br><span>Main Accountabilities:</span><br><p><strong><span>New &amp; existing customer enquiries </span></strong></p><br><br><ul><li><span>To meet and greet face to face customers and respond to all customer enquiries – face to face, calls, emails and social media with a polite and pleasant manner following British Council standards and service strategies e.g. call greeting, call handling, and call closing </span></li><li><span>To generate and/or raise interest level of customers to book them for a placement test or consultation, register for an Exam or attend an event.</span></li><li><span>To create CRM accounts/leads/opportunities/cases immediately when an enquiry is received from a customer.&nbsp; CRM records must be updated from time to time so that there is a complete history of actions/communications with the customer and sales performance can be monitored. </span></li><li><span>To follow up with customers to remind them of their consultation appointment and course/exam/event registration prior to the date of the activities.</span></li><li><span>To offer a one-stop solution or pass enquiries and complaints to the right person, team, or department for their timely follow-up with customers</span></li><li><span>To accept and process refunds and transfer requests from existing customers according to the policy</span></li></ul><br><p><strong><span>Sales</span></strong></p><br><br><ul><li><span>To meet or exceed sales targets (new and existing students) and KPIs </span></li><li><span>To administer placement tests and provide consultation services to students on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale</span></li><li><span>To register Exams candidates online in a professional and friendly manner </span></li><li><span>To cross sell relevant British Council services and products where appropriate</span></li><li><span>To carry out after sales follow up and phone existing students to remind them to re-register for the next term and understand and log their reasons for not continuing with the British Council.</span></li><li><span>To make outbound calls to prospective and existing Exams candidates to improve sales conversions</span></li></ul><br><p><strong><span>Registration &amp; Financial Compliance: </span></strong></p><br><br><p><strong><span>In line with the regional cash handling policy Customer Services Advisor is required to:</span></strong></p><br><br><ul><li><span>Collect&nbsp;income received and transfer it accurately onto SAP or other financial systems, to maintain records on the system and complete daily reconciliations </span></li><li><span>Ensure that all income collected is reconciled and posted accurately in system</span></li><li><span>Meet requirements of audit and financial reporting and any discrepancy is reported to line management within stipulated deadline</span></li></ul><br><p><strong><span>Product and offer knowledge</span></strong></p><br><br><ul><li><span>To acquire and always maintain an excellent level of product knowledge by attending product training and observing classes.&nbsp; </span></li><li><span>To acquire and always maintain an excellent knowledge of pricing, discounts and offers.</span></li></ul><br><p><strong><span>Systems and record keeping</span></strong></p><br><br><ul><li><span>To be proficient in using relevant systems, such as call centre system, CRM, student registration system (TCMS) and on-line booking systems.</span></li><li><span>To maintain and update all databases and statistics and reports in a timely and accurate manner.</span></li></ul><br><p><strong><span>Other support duties</span></strong></p><br><br><ul><li><span>To participate and/or provide sales support in all sales and marketing events (in or out of the centre) to create awareness and generate leads for the centre.</span></li></ul><ul><li><span>Ensure the front of house and consultation areas are suitably stocked with up-to-date display and promotional materials</span></li></ul><ul><li><span>Provide verification services for UK certificates</span></li><li><span>Conduct telephone-based surveys or gather other customer data</span></li></ul><p><span>Regularly observe Teaching Centre classes and/or visit Exams venues</span></p><br><br><br><p><strong><em><span>Other Responsibilities and main duties</span></em></strong></p><br><br><p><span>As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues across the cluster in tasks that ensure the smooth running of the operations. This might include participation in Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch Promotions for example.&nbsp;&nbsp; You may also be required to perform other duties as directed by Line Manager.</span></p><br><br><span>Key Relationships:</span><br><p><span>Maintain close working relationship with wider Cluster Customer Service team and attend all briefings and meetings. </span></p><br><br><br><p><strong><em><span>Internal</span></em></strong></p><br><br><p><span>Customer Services and Sales colleagues and temporary staff, Teaching and Exams Management, Teachers, Marketing Team, Projects Team, Regional &amp; Global Customer Services and Sales Teams</span></p><br><br><br><p><strong><em><span>External</span></em></strong></p><br><br><p><span>Students, Candidates, Partners, Corporate Clients and other customers</span></p><br><br><br><br><span>Role Requirements:</span><br><p><strong><span>Threshold requirements:</span></strong></p><br><br><p><strong><span>Assessment stage</span></strong></p><br><br><p><strong><span>Passport requirements/ Right to work in country</span></strong></p><br><br><p><span>Post holder must be eligible to work in Algeria </span></p><br><br><br><p><span>Shortlisting</span></p><br><br><p><strong><span>Direct contact or managing staff working with children?</span></strong></p><br><br><p><span>Yes. Some British Council customers may be under 18 years so appropriate police check required </span></p><br><br><br><p><span>N/A</span></p><br><br><p><strong><span>Notes</span></strong></p><br><br><p><span>Appropriate police check mandatory </span></p><br><br><p><span>Three satisfactory references required</span></p><br><br><br><p><span>Our normal opening hours are 8 am to 7 pm 7 days a week. The role will regularly require some evening work and may occasionally require a split shift. Some unsocial hours and weekend work may be required</span></p><br><br><br><p><strong><span>Person Specification:</span></strong></p><br><br><br><p><strong><span>Language requirements </span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good written and oral communication skills in English APTIS test (CEFR B2) and fluency in French and Arabic</span></li></ul><p><span>N/A</span></p><br><br><p><span>Shortlisting and interview</span></p><br><br><p><strong><span>Qualifications</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>High School Certificate</span></li></ul><ul><li><span>University degree</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Knowledge &amp; Experience</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Experience in a customer service and sales role </span></li></ul><ul><li><span>Tele-sales experience</span></li><li><span>Education sector experience</span></li><li><span>Knowledge of CRM</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Skills (if any)</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good communication skills and proven ability to build rapport with customers</span></li></ul><p><span>Shortlisting AND Interview</span></p><br><br><p><strong><span>British Council Behaviours</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Connecting with others (essential):</span></em></strong></p><br><br><p><span>Making regular opportunities to understand others better</span></p><br><br><br><p><strong><em><span>Creating shared purpose</span></em></strong><span> <strong><em>(essential)</em></strong></span></p><br><br><p><span>Communicating an engaging picture of how we can work together</span></p><br><br><br><p><strong><em><span>Making it happen (essential):</span></em></strong></p><br><br><p><span>Delivering clear results for the British Council</span></p><br><br><br><p><strong><em><span>Working together (essential): </span></em></strong></p><br><br><p><span>Establishing a genuinely common goal with others</span></p><br><br><br><p><strong><em><span>Being accountable (essential):</span></em></strong></p><br><br><p><span>Delivering my best work in order to meet my commitments</span></p><br><br><br><p><strong><em><span>Shaping the future (essential):</span></em></strong></p><br><br><p><span>Looking for ways in which we can do things better </span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><em><span>Performance management</span></em></p><br><br><p><strong><span>British Council Core Skills</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Communicating &amp; Influencing (Level 1) </span></em></strong></p><br><br><p><strong><span>Communicates clearly &amp; effectively: </span></strong><span>Listens to others and expresses self clearly, with grammatical accuracy and awareness of a diverse audience in speaking and writing. </span></p><br><br><br><p><strong><em><span>Analysing data and problems (Level 1)</span></em></strong></p><br><br><p><strong><span>Is systematic: </span></strong><span>Breaks down problems into a list of tasks to be done and decides on appropriate action<strong>. </strong></span></p><br><br><br><p><strong><em><span>Using technology (Level 1)</span></em></strong></p><br><br><p><strong><span>Operates as a basic user of information systems, digital and office technology: </span></strong><span>Able, with adjustments if necessary, to use office software and British Council systems to do the job and manage documents or processes.</span></p><br><br><br><p><strong><em><span>Planning &amp; Organizing (Level 1)</span></em></strong></p><br><br><p><strong><span>Is methodical: </span></strong><span>Able to plan own work over short timescales for routine or familiar tasks and processes.</span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><strong><span>Prepared by: </span></strong></p><br><br><p><strong><span>Date:</span></strong></p><br><br><p><span>Priya Varma,</span><span>Regional Customer Management and Sales Lead</span></p><br><br><p><strong><em><span>13 April 2021</span></em></strong></p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure a turnover defined by management. Follow-up of tour plans and customer visits. Management of the customer portfolio in the defined area. Ensure the relay of customer information and complaints. Follow-up of orders, visits and customer commitments. Communication of any new commercial measure. Work in constant collaboration with the sales and logistics team. Inform management of any commercial transaction that presents a dispute. Inform management of any particular sales transaction. Ensure product availability and visibility. Develop any merchandising operations at points of sale. Prospecting for new clients. Debt collection. Good customer relationship management. Participate in meetings and work sessions with colleagues, subordinates and superiors. Aptitude in planning and conflict management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience of one year minimum. Region of -Birtouta- Wilaya of Algiers. If you correspond to this profile, please send your CV by clicking on the "apply" tab Algiers Birtouta</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Employee&nbsp;Relations Manager is responsible for planning, developing and implementing processes including but not limited to those associated with government-related documentation and prepare archiving system to retain and retrieve department information, including analyzing, referencing and recording and documentation, contracts, and variations in the relevant files to ensure on time delivery of requirements to the organization. This position provides regular updates and communications to senior management regarding any legislation that will impact the business.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Develop and maintain effective relationships with government agencies and all business partners.</p><br> <p>Provides advice on regulatory and employment matters and managing all registrations and licenses.</p><br> <p>Provides operational support to all legislative processes and ensure compliance to public policies and objectives.</p><br> <p>Develops and implements improvement process for all immigration and labor records to be tracked and maintained through the established organization system</p><br> <p>Develop and manages periodical review, and communicating Government relations policies and processes to ensure organization compliances.</p><br> <p>Ensures to resolve immigration related issues in a timely manner</p><br> <p>Ensures proper dissemination and keep the HR team informed of significant problems that may jeopardize the achievement of Company goals, and those are not being addressed adequately.</p><br> <p>Facilitates and attend to employee queries regarding details of immigration formalities, and entitlements</p><br> <p>Manages the processing of all immigration requirements in the most effective and efficient manner to expedite on boarding of new employees</p><br> <p>Ensures to update relevant business areas with issues, risks, and statuses of immigration/government processes and provide relevant solutions in a timely manner.</p><br> <p>Ensures immigration processes are completed in minimal time including Resident Permits, Drivers Licenses, Visas, CID procedures etc.</p><br> <p>Oversees all the relevant expiry dates and ensure that all time-sensitive documents and licenses are renewed ahead of deadline to ensure full compliance and avoid fines.</p><br> <p>Maintains employee files and documents relevant to immigration transactions.</p><br> <p>Keeps abreast with current labor/ immigration laws and update the HR staff on any changes.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Extensive knowledge of labor laws, regulations, and HR best practices is crucial for navigating complex employee relations issues and ensuring compliance with legal requirements.</p><br> <p>Strong interpersonal and communication skills are essential for effectively mediating conflicts, building relationships, and providing guidance to employees and managers.</p><br> <p>Analytical skills are valuable for assessing employee feedback, identifying trends, and developing strategies to address underlying issues and improve employee relations.</p><br> <p>Experience in conducting investigations, handling grievances, and implementing disciplinary procedures equips Employee Relations Managers with the expertise to manage employee relations matters effectively.</p><br> <p>Leadership and strategic thinking abilities are important for providing direction, developing policies, and collaborating with senior management to create a positive and productive work environment.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Resilience<br>Quality_321977507<br>Leadership_321977503<br>People Advocacy L3<br>Digital Integration L3<br>Data Driven L3<br>SAP ERP Human Resources L3<br>Employee Experence and Design Thinking L3<br>Build High-Performing Teams<br>Provide Direction<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Senior Lead Estimator is responsible to generate and manage construction cost estimates, valuation of engineering work and budgets.. Provide estimates, budget control and studies for projects and potential projects during business development, pre-construction and construction phases of a project and across all scopes, systems, and assemblies.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Ensure efficient relationship with suppliers and sub-contractors to obtain competitive pricing information to use in estimating.</p><br> <p>Lead the development of schematic cost model estimates utilizing historic benchmarking information and industry experience to develop detailed cost estimate forecasting .</p><br> <p>Review tender documentation and identifies ambiguities, risks and key issues to be considered by the tender team. </p><br> <p>Prepare sound, consistent data for profitable tendering (estimate of man hours, equipment, subcontractors and material costs). </p><br> <p>Review tender documentation and identifies ambiguities, risks and key issues to be considered by the tender team. </p><br> <p>Prepare cost reconciliation between two or more estimates, and can explain variance cost drivers.</p><br> <p>Handle inquiries and provides information related to tendering and estimating.</p><br> <p>Provide comparisons of Contractor’s pricing to benchmarked historical data and market pricing. </p><br> <p>Maintain the highest level of commercial confidentiality in all aspects of employment. </p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p>Analyze drawing, specifications and other documentation to prepare comprehensive cost estimates.</p><br> <p> Support and assist the Estimation Manager in the process of quantity take-offs, both manually and digitally, from tender documents and drawings. </p><br> <p>Coordinate with the client on all changes in scope, questions or clarifications regarding the work, during the bidding process. </p><br> <p>Conduct site inspection for tender understanding, analysis of conditions and assessment of risk and identification of activities that may or may not be shown in tender documents. </p><br> <p>Review budget and project profitability status and goals with supervision and project team as required. </p><br> <p>Seek input on corrective measures to continuously improve the identification and accuracy of cost figures. </p><br> <p>Liaise with the Engineering Team on the design element of design and construct tenders and providing temporary works support for tenders. Undertake comprehensive reviews of Contractor’s estimate submissions, change requests and bids including pricing clarifications, assumptions, terms and conditions.</p><br><br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Knowledge in resources planning, detailed estimate rate calculations etc.</p><br> <p>Experience in Cost estimating packages such as CCS (Candy) will be a distinct advantage.</p><br> <p>Extensive Knowledge in MS word, MS Excel, PowerPoint, AutoCAD, QS related Software and Web search/Internet.</p><br> <p>Knowledge of local material rate, labor gang productivities and Subcontractors.</p><br> <p>Familiar with techniques, procedures, methods and the nature of applicable construction systems across all disciplines.</p><br> <p>Estimating and Project Management Skills</p><br> <p>Solid understanding of policies and comply with the principles of the Company€™s Code of Ethics. </p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>Build High-Performing Teams<br>AI Fluency<br>Provide Direction<br>Resilience<br>Quality<br>Leadership<br>Cost Management L3<br>Project Estimating L3<br>Risk analysis &amp; control assessment techniques L3<br>Contract/Bid Documents L3<br>Document &amp; Record Control L3<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Civil Engineering or Engineering<br>Profesional degree in MMUP Engineer Registration (UPDA)<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor,&nbsp;dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunités de développement et d'évolution sont nombreuses. Chaque geste, chaque sourire, chaque action, contribuent à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète. Ensemble, nous incarnons la vision de l’hospitalité responsable.<br>Ayez l’opportunité de devenir un Heartist®, et laissez votre coeur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Le/La Duty Manager est responsable de la&nbsp;supervision des opérations de l’hôtel pendant son service. Il/Elle veille à la qualité de l’expérience client, coordonne les différents départements et intervient dans la gestion des réclamations, incidents et situations particulières.&nbsp;</p><br><p><strong>Missions Principales :</strong></p><br><ul><li><p>Superviser les opérations&nbsp;quotidiennes de l’hôtel&nbsp;pendant son shift.&nbsp;</p><br></li></ul><ul><li><p>Coordonner les services&nbsp;Réception, Housekeeping,&nbsp;Restauration, Maintenance&nbsp;et Sécurité.&nbsp;</p><br></li></ul><ul><li><p>Garantir le respect&nbsp;des standards de&nbsp;service et des&nbsp;procédures de l’hôtel.&nbsp;</p><br></li></ul><ul><li><p>Accueillir et assister les clients VIP et les&nbsp;clients à besoins&nbsp;particuliers.&nbsp;</p><br></li></ul><ul><li><p>Superviser les arrivées&nbsp;et départs et&nbsp;assurer la satisfaction&nbsp;des clients.&nbsp;</p><br></li></ul><ul><li><p>Prendre en charge les&nbsp;réclamations clients&nbsp;et assurer leur&nbsp;résolution rapide et&nbsp;professionnelle.&nbsp;</p><br></li></ul><ul><li><p>Coordonner avec&nbsp;le service Housekeeping&nbsp;concernant la disponibilité&nbsp;et l’état des&nbsp;chambres.&nbsp;</p><br></li></ul><ul><li><p>Assurer le suivi des problèmes techniques et de&nbsp;maintenance.&nbsp;</p><br></li></ul><ul><li><p>Veiller au respect&nbsp;des procédures de&nbsp;sécurité et intervenir&nbsp;en cas d’urgence.&nbsp;</p><br></li></ul><ul><li><p>Effectuer des&nbsp;contrôles réguliers des&nbsp;espaces publics et&nbsp;des installations de&nbsp;l’hôtel.&nbsp;</p><br></li></ul><ul><li><p>Assister la Réception dans&nbsp;les situations complexes&nbsp;: litiges de facturation, problèmes de réservation&nbsp;ou demandes particulières.&nbsp;</p><br></li></ul><ul><li><p>Assurer une bonne&nbsp;communication entre les&nbsp;différents services.&nbsp;</p><br></li></ul><ul><li><p>Effectuer les passations de consignes entre&nbsp;les équipes.&nbsp;</p><br></li></ul><ul><li><p>Renseigner et contrôler les rapports et&nbsp;registres de service.&nbsp;</p><br></li></ul><ul><li><p>Prendre les décisions&nbsp;opérationnelles nécessaires&nbsp;pendant le shift, dans le cadre&nbsp;des responsabilités qui&nbsp;lui sont déléguées.&nbsp;</p><br></li></ul><ul><li><p>Représenter la direction de l’hôtel en son&nbsp;absence.&nbsp;</p><br></li></ul><br>Qualifications<br><br><p><strong>Profil Recherché :</strong></p><br><ul><li><p>Formation en&nbsp;hôtellerie, tourisme ou&nbsp;gestion hôtelière.&nbsp;</p><br></li></ul><ul><li><p>Expérience dans un hôtel&nbsp;4 ou 5 étoiles, idéalement dans un environnement international&nbsp;ou de luxe.&nbsp;</p><br></li></ul><ul><li><p>Expérience en réception&nbsp;ou en supervision&nbsp;opérationnelle.&nbsp;</p><br></li></ul><ul><li><p>Bonne connaissance des différents&nbsp;départements de l’hôtel.&nbsp;</p><br></li></ul><ul><li><p>Maîtrise du&nbsp;français et de l’arabe&nbsp;;&nbsp;un bon niveau&nbsp;d’anglais est important.&nbsp;</p><br></li></ul><ul><li><p>Connaissance du logiciel&nbsp;Opera PMS&nbsp;appréciée.&nbsp;</p><br></li></ul><ul><li><p>Excellent sens du&nbsp;service client.&nbsp;</p><br></li></ul><ul><li><p>Leadership, diplomatie et&nbsp;capacité à gérer&nbsp;les conflits.&nbsp;</p><br></li></ul><ul><li><p>Bonne résistance au stress et capacité à prendre des décisions rapidement.&nbsp;</p><br></li></ul><ul><li><p>Disponibilité pour travailler&nbsp;en horaires décalés, week-ends et&nbsp;jours fériés.&nbsp;</p><br></li></ul> </div>

<p>A world-class company Welltec is an international oilfield service company and a leading specialist partner to the energy industry. Our values are to be Pioneering, Visionary, Dedicated, and Agile. We develop and manufacture precision-controlled technologies which provide the most unique and advanced Completion and Intervention solutions, which assist our clients in maximizing recovery from their assets. We always look to the future, utilizing our intelligence, imagination and expertise to create new opportunities. We have won several industry awards for innovative thinking. We are enjoying constant growth worldwide through the wide adoption of our cutting-edge solutions. Our policy is to hire locally and work globally. We therefore recruit where we are active and train our employees to operate our state-of-the-art technologies to provide services to our high-profile clients in the region. The global dimension offers a range of opportunities for those who are motivated by a challenging and multicultural environment where employees come with very different backgrounds but with a common wish to collaborate and succeed.</p><p>The department In Welltec Algeria, we aim to further strengthen and support our business, and we are looking for a highly motivated accountant to join our team in Algiers. The current office is located in Hydra, however it is moving to Zeralda at the end of 2026. You will be part of the Finance team in Africa currently consisting of 8 employees across different countries. As part of your onboarding, you will complete a two-week training period in Angola.</p><p>The position As an Accountant, you will be reporting to the Finance Manager, Africa. Your responsibilities will include accounts payables and receivables, external audits, and administrative tasks.</p><p>Key responsibilities</p><ul><li>Accounts Payables: Keeping track of all payments and expenditures, including payroll, purchase orders, invoices, statements, etc. Reconciling processed work by verifying entries and comparing system reports to balances</li><li>Accounts Receivables: Prepare invoices based on the purchase orders and on clients requirements Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted Verify discrepancies and resolve clients billing issues Facilitate payment of invoices due by sending bill reminders and contacting clients Generate financial statements and reports detailing accounts receivable status</li><li>Administration Support compliance in employment matters by administering payroll, handling labour-related administration and liasing with external employment law advisors Ensure compliance on legal matters by following up on tenders, managing translations, managing and following up on contracts Handle other administrative tasks and office management</li><li>Other Responsibilities: Handle the annual external audit responsibilities of the company Maintain accurate month-end records by examining all financial statements Assist the top-level management in making critical business decisions by providing accurate financial assessments</li></ul><p><strong>Desired Candidate Profile</strong></p><p>At least 2 years of significant work experience Fluent in Arabic and English A minimum of a Bachelor s degree in the field of Accounting, Finance or Economics Highly-motivated, results-driven self-starter who needs little supervision in his/her work to achieve district goals Strong understanding of accounting aspects like balance sheets, cash flow management, business forecast, and profitability.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Le/La Reservation Supervisor est responsable de la gestion quotidienne du service Réservations du Sofitel Thalassa Algiers Club des Pins.</p><br><p>Il/Elle veille à l’optimisation des ventes, à l’application des stratégies tarifaires et à la qualité du service client, dans le respect des standards Sofitel et des procédures Accor.</p><br><p>Il/Elle encadre l’équipe Réservations afin de garantir une gestion efficace des demandes, d’optimiser le taux de conversion et de maximiser le chiffre d’affaires hébergement, tout en assurant une expérience client fluide et personnalisée.</p><br><p><strong>Missions Principales :</strong></p><br><ul><li>Superviser le traitement des réservations individuelles, groupes, corporate et OTA</li><li>Contrôler l’exactitude des données (tarifs, segments, profils clients, conditions)</li><li>Assurer le suivi des disponibilités et des allotements</li><li>Effectuer des contrôles réguliers (qualité des réservations, dossiers VIP, repeat guests)</li><li>Garantir le respect des standards de service Sofitel</li><li>Encadrer, former et motiver les agents de réservation</li><li>Organiser le planning de travail selon l’activité (pick-up)</li><li>Suivre les performances individuelles et collectives (productivité, qualité, conversion)</li><li>Assurer la montée en compétences de l’équipe (techniques de vente, outils, procédures)</li><li>Appliquer les stratégies de pricing définies par le Revenue Manager</li><li>Optimiser le taux de conversion et promouvoir l’upselling</li><li>Veiller à la bonne utilisation des segments de marché et codes tarifaires</li><li>Suivre les indicateurs clés : pick-up, no-show, cancellations, production par canal</li><li>Identifier les opportunités de revenus et proposer des actions d’amélioration</li><li>Garantir le respect des standards Accor et Sofitel</li><li>Assurer la confidentialité des données clients</li><li>Traiter les réclamations liées aux réservations</li><li>Participer aux démarches d’amélioration continue et de satisfaction client</li></ul><br>Qualifications<br><br><p><strong>Profil Rechérché :&nbsp;</strong></p><br><ul><li>Expérience de 1 à 3 ans dans un poste similaire en hôtellerie 4* ou 5*</li><li>Bonne connaissance du fonctionnement des réservations et des canaux de distribution (OTA, corporate, loisirs)</li><li>Maîtrise du français et de l’anglais (oral et écrit)</li><li>Connaissance des outils PMS (idéalement OPERA) et extranets</li><li>Excellentes capacités d’organisation et d’analyse</li></ul><p><strong>Compétences comportementales</strong></p><br><ul><li>Bonne communication interservices</li><li>Leadership et esprit d’équipe</li><li>Sens du service client haut de gamme</li><li>Rigueur et attention au détail</li><li>Orientation résultats et performance</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Le Sofitel Thalassa Algiers Club des Pins est situé dans un cadre côtier privilégié, les Bars forment des espaces haut de gamme dédiés à la convivialité, à l’art de vivre et à l’audace gustative.</p><br><p>Ils combinent un élégant lounge intérieur, des terrasses panoramiques, un bar de plage/piscine dynamique et des concepts de mixologie éphémères en harmonie avec l'environnement balnéaire et festif du complexe.&nbsp;</p><br><br>Description du poste<br><br><p>Le/La Superviseur du Bar coordonne et anime l’activité opérationnelle des différents points de vente de boissons du resort au quotidien (Lounge Bar, Beach &amp; Pool Club, service banquets). En tant que leader de terrain et expert(e) de la mixologie, il/elle assure une présence constante au comptoir et en salle pour fluidifier le service, encadrer les équipes et veiller à la satisfaction client. Bras droit du Bars Manager, il/elle garantit le respect absolu des standards de luxe Sofitel, veille à la théâtralisation de l'offre et optimise les ventes.&nbsp;</p><br><p><strong>Missions principales&nbsp;</strong></p><br><p><strong>Management d'Équipe, Encadrement et Formation de Terrain :</strong></p><br><ul><li><p>Superviser, motiver et encadrer en direct l'équipe de bar (barmans, mixologues, commis, serveurs) lors de son service, notamment les renforts saisonniers.&nbsp;</p><br></li></ul><ul><li><p>Transmettre l'art du service&nbsp;et s’assurer de l’application stricte des standards Sofitel (posture, élégance, gestuelle de mixologie, rituels d'accueil).&nbsp;</p><br></li></ul><ul><li><p>Participer à l’intégration et à la formation continue des heartists sur les cartes, les cocktails signatures et les techniques de vente.&nbsp;</p><br></li></ul><ul><li><p>Animer les briefings d'avant-service (objectifs du jour, présentation des suggestions, répartition des postes).&nbsp;</p><br></li></ul><p><strong>Excellence Opérationnelle et Expérience Client « Cousu Main »:</strong></p><br><ul><li><p>Assurer un accueil haut de gamme et personnalisé des clients, en développant une relation de fidélisation et de proximité.&nbsp;</p><br></li></ul><ul><li><p>Contrôler la fluidité et la rapidité du service, tant au comptoir qu'en salle, en s'adaptant aux fortes variations de flux liées à la saisonnalité et à la météo.&nbsp;</p><br></li></ul><ul><li><p>Valoriser l'offre créative de mixologie et la carte des boissons par une vente suggestive active et performante (up-selling).&nbsp;</p><br></li></ul><ul><li><p>Superviser la bonne exécution des techniques de réalisation des cocktails, dans le respect scrupuleux des fiches techniques de l'établissement.&nbsp;</p><br></li></ul><ul><li><p>Prendre en charge les retours clients avec diplomatie et réactivité pour garantir une expérience sans couture.&nbsp;</p><br></li></ul><p><strong>Gestion, Logistique et Hygiène :</strong></p><br><ul><li><p>Contrôler rigoureusement la mise en place (back-bar, comptoir, terrasses), la propreté des espaces, de la verrerie et des équipements avant et après le service.&nbsp;</p><br></li></ul><ul><li><p>Participer à la gestion des stocks, aux commandes internes et à la réalisation des inventaires mensuels (alcools, softs, verrerie, consommables).&nbsp;</p><br></li></ul><ul><li><p>Veiller à la bonne application des procédures d’encaissement, de facturation et de clôture des caisses du service.&nbsp;</p><br></li></ul><ul><li><p>Faire respecter scrupuleusement les règles d’hygiène (normes HACCP), la sécurité du personnel et la législation sur le débit de boissons.&nbsp;</p><br></li></ul><br>Qualifications<br><br><p><strong>Profil recherché&nbsp;</strong></p><br><ul><li><p>Expérience confirmée en tant que Barman(maid), Chef de Rang Bar ou premier poste de Superviseur dans un hôtel 5 étoiles, un bar haut de gamme.&nbsp;</p><br></li></ul><ul><li><p>Excellente culture de la mixologie et des nouvelles tendances de l'univers du bar.&nbsp;</p><br></li></ul><ul><li><p>Maîtrise des techniques de vente et des outils informatiques de caisse (POS).&nbsp;</p><br></li></ul><ul><li><p>Excellente maîtrise de l'arabe, du&nbsp;français et de l'anglais professionnel (une quatrième langue est un atout compte tenu de la clientèle internationale).&nbsp;</p><br></li><li><p>Leadership de terrain, dynamisme communicationnel et esprit d'équipe.&nbsp;</p><br></li><li><p>Excellente présentation, distinction naturelle et sens aigu du détail.&nbsp;</p><br></li></ul><ul><li><p>Forte adaptabilité aux rythmes saisonniers, réactivité et flexibilité horaire (travail de nuit et le week-end).&nbsp;</p><br></li></ul><ul><li><p>Sensibilité artistique pour participer à l'ambiance visuelle et sonore des différents espaces.&nbsp;</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Services Professional - Materials Management – Project Operations </b></p><br><p><b>Are you passionate about being part of a successful team?</b></p><br><p><b>Would you like the opportunity to work for a world class oilfield services company?</b></p><br><p><b>Join our Project Operations team</b></p><br><p>Our Industry &amp; Energy Technology (IET) team provides industry-leading products and services that optimize the extraction, production, and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. Our team plays an integral role by helping the business plan for the future.</p><br><p><b>Partner with the best</b></p><br><p>As a Services Professional - Materials Management, you will be responsible for:</p><br><ul><li>Check between the shipped to Site and the received at Site</li><li>100% inventory and physical inspection after material arrival at the site warehouse</li><li>Dispatch to the site area according to projects needs</li><li>Identify the material damaged and segregate it in a dedicated area</li><li>Material preservation support to Customer</li><li>Customer Inventory management support to Customer</li><li>Special tool identification at arrival and support to Customer for clear inventory allocation</li><li>Support the Site manager in identifying in advance, respect to installation schedule, the required special tools and material</li><li>Documentation management</li><li>Material’s NCM (Non-Conformity Management) and check against punch list at shipping</li><li>Executing all required responsibilities safely by following all Baker Hughes Service applicable processes and procedures.</li><li>Preparing and updating technical documentation, plans, daily and weekly briefing reports for customers and internal cross-functional teams.</li><li>Conducting all business activities in accordance to Baker Hughes Core Values (HSE, Quality and Compliance).</li></ul><p><b>Fuel your passion</b></p><br><p>To be successful in this role you will:</p><br><ul><li>Have a Bachelor's Degree in Mechanical Engineering</li><li>Have minimum of 3 years of experience in materials planning, execution, warehousing and inventory management.</li><li>Have experience using Oracle or SAP system.</li><li>Have Fluency in French, English and Arabic written and spoken.</li><li>Have strong oral and written communication skills.</li><li>Have strong interpersonal and leadership skills</li><li>Have ability to influence others and lead small teams.</li><li>Have ability to lead initiatives of moderate scope and impact.</li><li>Have effective problem identification and solution skills.</li><li>Have proven analytical and organizational ability.</li><li>Have experience using Oracle or SAP system.</li></ul><p><b>Work in a way that works for you</b></p><br><p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:</p><br><ul><li>Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive</li></ul><p><b>Working with us</b></p><br><p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.</p><br><p><b>Working for you</b></p><br><p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p><br><ul><li>Contemporary work-life balance policies and wellbeing activities</li><li>Comprehensive private medical care options</li><li>Safety net of life insurance and disability programs</li><li>Tailored financial programs</li><li>Additional elected or voluntary benefits</li></ul>The Baker Hughes internal title for this role is: Services Professional - Materials Management </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Some careers grow faster than others.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></strong></p><br><br><br><p><span>If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at </span><span>The opportunity<br></span></p><br><br><p><span>We’re looking for an experienced&nbsp;IT Infrastructure &amp; Operations Manager&nbsp;to oversee the reliable, secure and efficient delivery of technology services across the country.<br></span></p><br><br><p><span>You’ll manage core infrastructure, workplace technology, service operations and key suppliers, ensuring colleagues have the platforms and support they need to work effectively. This is a hands-on leadership role requiring strong technical knowledge, sound operational judgement and the confidence to lead stakeholders through incidents and service improvements.<br></span></p><br><br><p><strong><span>What you’ll do<br></span></strong></p><br><br><ul><li><span>Manage core infrastructure platforms, including networks, servers, storage and data centres, to maintain high availability, resilience and performance.</span></li><li><span>Oversee enterprise networking services, including LAN/WAN, SD-WAN, DNS/DHCP, firewalls and related connectivity.</span></li><li><span>Manage telecommunications and collaboration services, including SIP, VoIP and workplace collaboration tools.</span></li><li><span>Maintain accurate IT asset and equipment records, ensuring IT stock is tracked, controlled and available when required.</span></li><li><span>Coordinate printer services, working with global suppliers and local vendors to resolve issues and maintain service quality.</span></li><li><span>Manage the deployment, replacement and upgrade of employee workstations, ensuring devices remain current, secure and fit for purpose.</span></li><li><span>Support applications used by colleagues, working closely with the Helpdesk and relevant technology teams.</span></li><li><span>Ensure incidents are appropriately owned, resolved, documented and reported, with lessons learned captured where appropriate.</span></li><li><span>Administer and support clearing systems in line with operational, security and control requirements.</span></li><li><span>Manage technology vendors and contracts, including telecoms carriers, managed service providers, licensing and procurement partners.</span></li><li><span>Monitor supplier performance, lead service reviews and ensure contractual commitments and service levels are met.</span></li><li><span>Contribute to operational resilience, service improvement and effective risk and control management.</span></li><li><span>Act as an incident leader when required, coordinating technical teams, stakeholders and suppliers through to resolution.<br></span></li></ul><p><span>What you’ll bring<br></span></p><br><br><ul><li><span>Practical experience in IT infrastructure and service operations, ideally within a complex, regulated or multinational organisation.</span></li><li><span>Strong knowledge of enterprise networking, including LAN/WAN, SD-WAN, DNS/DHCP and firewalls.</span></li><li><span>Experience with telecommunications and collaboration technologies, including SIP and VoIP.</span></li><li><span>Knowledge of workstation lifecycle management, IT asset management and end-user technology support.</span></li><li><span>Experience managing printers, hardware suppliers and local service vendors.</span></li><li><span>Demonstrable vendor, contract, licensing and procurement management experience.</span></li><li><span>A practical understanding of ITIL and service management principles.</span></li><li><span>Experience managing incidents, coordinating resolution and producing accurate service reporting.</span></li><li><span>Strong stakeholder-management and communication skills, with the confidence to work across technical and business teams.</span></li><li><span>The ability to prioritise effectively, remain calm under pressure and get issues resolved at pace.</span></li><li><span>Experience supporting or administering clearing systems would be advantageous.</span></li></ul><br><p><span>For further details and application information please visit our careers site, searching for the reference number </span><span>60990.</span><span>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.<br></span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br></span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited</span></p><br><br><br><br><br> </div>