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<p><strong>Position Overview</strong><br>The Software Business Unit (SWBU) leads the development, commercialization, and management of Stellantis software products and connected services. The organization focuses on delivering innovative digital experiences, driving customer satisfaction, and generating sustainable recurring revenue across brands and markets. The Business Unit Management Enlarged Europe and Middle East Africa (BMEE) team is responsible for driving the overall commercial performance of Stellantis Connected Services across the Enlarged Europe and Middle East & Africa regions. For each connected service, BMEE defines and executes the commercial strategy, ensures its deployment across the different regions for all targeted brands/markets, and continuously monitors sales performance to identify opportunities and draw corrective action plans when required. Within BMEE, the Brand Account Manager Assistant (Supplier s Project Manager) supports the Brand Account Manager (STELLANTIS Project Manager) regarding:<br></p><ul><li>Brand Account and portfolio management</li><li>Pricing Management and commercial strategy execution</li><li>Business performance monitoring</li><li>Cross-functional coordination to ensure successful delivery of connected services objectives</li></ul><strong>Key Interfaces / Stakeholders</strong><br>Internal (SWBU / SWX):<br><ul><li>Brand Account Manager</li><li>Business Management Enlarged Europe (BMEE) team</li><li>Software Product Business (SWPM) team</li><li>Operations & customer support (OP4C) team</li><li>SWX Finance team</li></ul>Brands & Regions:<br><ul><li>Brand representatives in EMEA markets</li><li>Brand marketing, sales, and connected services teams</li></ul><strong>Required Qualifications & Experience</strong><br>First professional experience (internship or initial role) in business management, pricing, marketing, consulting, or project coordination. Strong interest in connected services, digital products, data-driven business models and the automotive industry. Fluency in English (written and spoken) is mandatory.<br><strong>Key Competencies & Skills</strong><br><ul><li>Strong analytical skills with the ability to structure and interpret business data and KPIs.</li><li>Good understanding of commercial performance drivers and pricing principles.</li><li>Ability to work in a cross-functional and multicultural environment.</li><li>Structured, detail-oriented, and reliable, with strong follow-up capabilities.</li><li>Clear and professional communication skills, both written and oral.</li><li>Proactive mindset and willingness to learn in a fast-evolving business context.</li></ul><strong>Nice-to-have / Additional Assets</strong><br><ul><li>Exposure to the automotive, digital, or subscription-based services environment.</li><li>Initial experience with benchmarking or competitive analysis.</li><li>Knowledge of tools used for reporting, business performance monitoring, or data analysis</li><li>Additional European language(s) would be considered a plus.</li></ul><p></p><p><strong>Desired Candidate Profile</strong></p><p>Master s degree (Bac+5) in Marketing / Business. Strong interest in connected services, digital products, data-driven business models, and the automotive industry. Experience: 1 to 3 years of experience. First professional experience (internship or initial role) in business management, pricing, marketing, consulting, or project coordination. Required Skills: Fluency in English (written and spoken) is mandatory. Strong analytical skills with the ability to structure and interpret business data and KPIs. Good understanding of commercial performance drivers and pricing principles. Ability to work in a cross-functional and multicultural environment. Structured, detail-oriented, and reliable, with strong follow-up capabilities. Clear and professional communication skills, both written and oral. Proactive mindset and willingness to learn in a fast-evolving business context. Nice-to-have / Additional Assets: Exposure to the automotive, digital, or subscription-based services environment; initial experience with benchmarking or competitive analysis; knowledge of tools used for reporting, business performance monitoring, or data analysis; additional European language(s) would be considered a plus.</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of our expansion, we are recruiting a Store Manager. Your main responsibilities in this role include: Working with the Assistant Store Manager, you are responsible for the day-to-day operations of your JYSK store. In line with JYSK's leadership values, you are responsible for ensuring your store is 100% sales-ready and customer-focused by communicating, leading, and coaching your team. You take action based on key performance indicators and determine what is necessary to achieve targets and motivate your team. You follow and execute the store concept and routines. You are responsible for recruiting new employees. You coach your team to help each employee grow. You are comfortable with physical tasks and lead by example by actively participating in the store's daily operations (receiving merchandise, organizing and maintaining the storage area, preparing customer orders, etc.).</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in store management and performance management. National mobility: you are available to travel and work in different regions of the Kingdom depending on the company's needs. Ability to manage, develop, and motivate a team. Strong communication skills to foster a positive work environment. Initiative and ability to make quick and effective decisions. Strong commitment to store management. Ability to remain calm, give clear instructions, and get things done even in difficult situations. A taste for challenge, results-oriented, and resilient in the face of unforeseen circumstances.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In advanced project, Project or serial, builds and ensure the project's cost commitment, consolidates all economical elements of the project to reach the targets and ensure the cost/performance ratio is optimal. Manages all actions with a potential cost impact. Structure the project cost management activity according to the Job share, Pay share and RASI, as determined by the different project partners (COP and zones) Monitor design according to the cost objective to ensure that the TPC-Investment is optimal related to the other project objectives (performance, quality, delay, R&D expenses) Provide Advanced project/ Project/ Serial life Economical reporting: TPC Forecast and potential Expenses and Investment status compared to the target Provide component target to Purchasing compliant with the global target to GPSC Build and monitor Risk and Opportunity portfolio (project and serial life) Lead cost convergence plans to reach the targets Build Transformation Cost contract with Manufacturing in project Build the Investment contract for Make and Buy Manage the yearly Investment and Expenses and report to VEMO controlling: Monthly breakdown budget for Y+1, forecast F1 and F2 Landing for expenses Analysis of actuals and convergence plan</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree in Economics</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">2 to 5 years of experience</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of PLM</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in Excel</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Lean Manufacturing</font></font></p>
<p>Define and maintain validation and test plans. Manage test campaigns, resources, and vehicle availability. Monitor test progress and prepare validation reports. Track open issues and coordinate corrective action plans until closure. Lead validation activities for: Connectivity Access Start Vehicle Entry Systems Theft Protection Systems Alarm Systems Support HW/SW integration and validation on new software and hardware releases. Ensure configuration and deliverable traceability through PLM tools. Coordinate with cross-functional teams, suppliers, and project stakeholders. Contribute to safety and quality compliance activities in line with automotive standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 ans d'exp rience Connectivity Access and Start systems. Vehicle Entry, Alarm, and Theft Protection systems. Maitrise de PLM Test planning, execution, and reporting. Automotive system validation and troubleshooting. Open issue management and project follow-up. Connectivity Access and Start systems. Vehicle Entry, Alarm, and Theft Protection systems. Experience with PLM. Knowledge of automotive electronic architectures and embedded systems. Understanding of Functional Safety processes (ISO 26262 is a plus). Strong analytical, communication, and coordination skills.</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Mission: Provide Level 2 support for April project users, ensure the efficient resolution of incidents, and coordinate the Service Desk team to guarantee optimal service quality. Key Responsibilities: Level 2 User Support: Diagnose and resolve complex incidents not handled by Level 1 support. Escalation Management: Liaise with Level 3 and Infrastructure teams for critical issues. Operational Leadership: Supervise and motivate the Service Desk team, organize task allocation. Ticket Tracking: Ensure compliance with SLAs and produce regular reports. Documentation and Procedures: Write and update resolution guides and best practices. Continuous Improvement: Propose optimizations to reduce recurring incidents.</font></font></p><p><strong>Desired Candidate Profile</strong></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's/Master's degree in Computer Science or equivalent. Minimum 5 years of proven experience in IT support (Level 2 Service Desk). Strong skills in Windows 10/11 environments, Active Directory, M365, and ITSM tools (ServiceNow, Remedy, Jira). Ability to demonstrate leadership and prioritization skills. Excellent communication and customer service skills. French required, English preferred.</font></font>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the INDUSTRIAL MANAGEMENT, your main missions will be: Analyzing internal and customer technical documents; Analyzing 2D plans, DMUs, templates and M-series plans, their nomenclature and their evolutions; Interpreting internal and customer instruction files; Editing paper and digital modification plans for the different programs (A350, A400M, A330 and A320); Editing rework/security procedures following non-conformities detected by the customer or internally on the different programs; Participating in the deployment of the energy management system while respecting energy consumption optimization guidelines in my workstation; Reporting any act of energy waste and proposing ideas aimed at reducing consumption; Ensuring configuration management at the CAIR tool level.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You hold a technical diploma in a technical or industrial field; you have knowledge of aeronautical wiring, and 2 years of experience in the industrial sector is desirable. You have 2 years of seniority within the But what else? group (advantages, specific features, etc.). Flexible if needed to switch to 3x8 shifts.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: We are looking for a Data Expert with a strong interest in Artificial Intelligence, capable of working on complex data projects and supporting our clients in leveraging their data. You will work on Data Engineering, Data Architecture, Analytics, and AI challenges, while participating in the design of innovative and scalable solutions. Your main responsibilities will include: Designing and implementing robust, scalable, and secure data architectures; developing and optimizing data pipelines (ETL/ELT); participating in the design of data platforms and the modernization of existing architectures; leveraging and enhancing data to address business challenges; contributing to projects related to AI, Machine Learning, and GenAI; identifying relevant AI use cases and contributing to their deployment; and working with Data Scientists, Data Engineers, Architects, and business teams. Participate in technology monitoring and propose new Data & AI solutions. Support teams in implementing best practices in Data and AI.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (or equivalent) in Computer Science, Data Science, Engineering, or a related field. Minimum 8 years of experience on data projects. Solid understanding of Data Engineering/Data Architecture concepts. Proficiency in SQL and Python. Experience with cloud environments: Azure, AWS, or GCP. Knowledge of Big Data and/or Data Platform technologies. Experience with Machine Learning, GenAI, LLM, RAG, or AI Engineering would be a significant asset. Strong ability to understand business challenges and propose appropriate solutions. Professional English. What we are primarily looking for: A Data Expert profile, capable of taking a step back and analyzing complex architectures and problems, with a strong interest in AI and a desire to progressively integrate new AI technologies into data projects.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description In direct contact with the group IT management you will be responsible for the administration, implementation, configuration, maintenance, security and management of IT systems and resources, of the local subsidiary Digital Virgo Maroc.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">MAIN ACTIVITIES</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Achieving the objectives set by the IT department: to be the guarantor and ambassador of the internal IT service on site.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the evolution of the IT system (cloud strategy, virtualization, convergence of tools, workstation security)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise and implement development projects according to needs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the development of dashboards to accurately monitor the on-site IT environment.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To monitor technological developments and to be proactive in making suggestions to management.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Installation, maintenance and security of the local IT environment:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Configure workstations and various peripheral equipment as well as the software environment required by the user's task and functions, in accordance with the IT department's technological guidelines and procedures.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise the information network infrastructure and ensure its operation and security.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In coordination with the group IT office manager, and under the responsibility of the local infrastructure manager, implement development projects according to user needs in accordance with group standards.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To manage subcontracting: tendering, selection of service providers, contract management, technical monitoring.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the budget of the local internal IT department: ensure control of budgets relating to the evolution of information systems, supervise the purchase of computer equipment and software, manage license fleets.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Profile</font></font></h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree (Bac +3) or Master's degree (Bac +4) in computer science, systems and networks.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in a similar position (at least 3 years).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in Windows Server environments, Active Directory, O365, VPN, network security, firewalls, IP telephony.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good level of communication in French and English (written and oral).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of service, rigor, autonomy and team spirit</font></font></li></ul>
<p>The engine preparation takes place in the workshop over a period of approximately 4 months. It includes pre-induction activities, dismantling, inspection, repair, procurement, reassembly, testing, invoicing, and feedback.</p><p>The LEAP MRO* Engine Owner is the project manager for this repair, called a Shop Visit.</p><p>*MRO: Maintenance, Repair and Overhaul.</p><p>Integrated into the LEAP Engine Owner team, you will be responsible for managing the entire engine repair service transversally. You will be able to foster commitment from multi-disciplinary and multi-site teams involved in the engine repair.</p><p>We will also entrust you with the missions of anticipating Shop Visit scenarios and associated risks, in order to consolidate and validate proposed solutions to meet customer satisfaction objectives, as well as industrial TAT (Turnaround Time) and cost objectives.</p><p>The Engine Owner manages customer relations during the Shop Visit execution, organizes customer visits and reviews in the maintenance workshop.</p><p>You will be the interface between customers and the industrial side: you will be responsible for ensuring the smooth sharing of information to and from the workshops.</p><p>Finally, you will represent the industrial side within customer teams and with MRO programs.</p><p>The LEAP MRO Engine Owner Project Manager:</p><ul><li>Has a complete vision of the engine flow under their responsibility and makes all decisions/actions necessary to meet industrial commitments and customer expectations.</li><li>Coordinates support functions during Shop Visits, conducts in-depth studies on multiple and complex subjects, makes or proposes arbitration decisions on Shop Visits to the steering committee during the daily morning production meeting, and manages associated action plans.</li><li>Ensures progress reporting of the engines under their responsibility, both internally and externally.</li><li>Anticipates and identifies risks and opportunities by taking into account feedback, and manages associated mitigation plans.</li><li>Provides feedback to the teams in charge of contracts and shares their experience with the network's shops.</li><li>Ensures that customer dissatisfaction and disputes are handled within the required deadlines.</li><li>By relying on support teams, is responsible for the operational performance and profitability of the Shop Visit; as such, the Engine Owner is an integral part of the MRO ramp-up.</li><li>Is responsible for the induction process and industrial objectives during the preparation of Shop Visits.</li><li>Ensures the technical and economic management of the Shop Visit, and ensures the quality and deadlines of preliminary and final invoicing in accordance with the contract.</li><li>Represents the customer in the shop, and represents the industrial side to the customer and within the customer team.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>You are recognized for your team spirit and your ability to find solutions.</li><li>You have demonstrated aptitude for transversal management, complex project management, and good stress resistance.</li><li>Your ability to federate teams and mobilize them around a common goal in an industrial context with strong quality/cost/deadline constraints is recognized by all.</li><li>You possess a strong synthesis and analytical capacity and a great sense of anticipation.</li><li>You are an excellent communicator, both internally and externally; your customer service orientation is well-established, and your relational skills are recognized by all.</li><li>Your ability to know or understand the engine, as well as the rules and specificities of aeronautical maintenance, will be particularly appreciated. You have a strong taste for fieldwork and operations.</li><li>Good knowledge of economics and finance would be a plus.</li><li>Proficiency in English is a prerequisite.</li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Choosing Capgemini means choosing a company where you can shape your career according to your aspirations. With the support and inspiration of a global community of experts, you can rewrite your future. Join us to redefine the boundaries of what's possible, help unlock the value of technology for the world's leading organizations, and contribute to building a more sustainable and inclusive world.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Within our project teams, you will be involved in the development and evolution of business applications as a Java/Docbridge developer for major clients, in complex technical environments;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a Java/Docbridge Developer, your responsibilities will include:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and maintain document management solutions based on DocBridge.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To develop and maintain applications and scripts using JavaScript.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze the functional requirements and translate them into technical specifications.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the integration of document flows into the information system</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the configuration, development and optimization of DocBridge processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform unit, integration and regression tests.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify and resolve anomalies while ensuring the stability of solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating with the technical, infrastructure, and other teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to technical documentation and best development practices.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of processes and applications.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your profile:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma of a Bac+4 / Bac+5 in Computer Science or equivalent.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 5 years of experience in software development.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience with DocBridge (DocBridge Pilot, Output Management, CCM or equivalent).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good mastery of JavaScript.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Web technologies: HTML5, CSS3.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of SQL databases.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Linux/Unix environments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience with version control tools (Git).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of document management and document generation processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical skills, autonomy and team spirit.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good level of communication in French.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Some reasons to join us:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Quality of working life: teleworking possible in Morocco and internationally, flexibility and autonomy.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Continuous learning: training, certifications and personalized support.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Varied and high-impact projects: stimulating missions for leading clients.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ecosystem of expertise: integration into active technical communities</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are looking for a DocBridge and JavaScript engineer with a minimum of 5 years of experience.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Capgemini is a responsible, multicultural, global leader with nearly PHONE_NUMBER people in more than 50 countries. With 55 years of experience, we are a strategic partner to companies for the transformation of their businesses by leveraging the full power of technology and innovation in constantly evolving areas such as cloud, data, artificial intelligence, connectivity, software, digital engineering, and platforms.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma of a Bac+4 / Bac+5 in Computer Science or equivalent.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 5 years of experience in software development.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience with DocBridge (DocBridge Pilot, Output Management, CCM or equivalent).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good mastery of JavaScript.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Web technologies: HTML5, CSS3.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of SQL databases.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Linux/Unix environments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience with version control tools (Git).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of document management and document generation processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical skills, autonomy and team spirit.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good level of communication in French.</font></font></li></ul>
<p>As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders both suppliers and customers. We are currently looking for a Customer Service Representative (English Speaker) to join our team. In this role, you will support the Sales team by enhancing customer relationships through proactive management of the entire customer order lifecycle from clean order entry to invoicing and delivery. You will also manage customer-reserved inventory to meet shared goals for both Arrow and our customers. This position follows a hybrid work model from our office based in Casablanca . Your main responsibilities will include: Managing the Order-to-Invoice process, Communicating with customers and suppliers, providing after-sales support (primarily via email, occasionally by phone or chat), Order management and backlog monitoring, Handling and responding to customer requests and backlog changes, Coordinating with internal departments such as Sales and Logistics, Ensuring On-Time Delivery in line with customer and company targets, Driving customer satisfaction and process efficiency.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficiency in English & French</li><li>Solid knowledge of Microsoft Office , especially Excel (intermediate to advanced)</li><li>Previous experience in Customer Service</li><li>Excellent communication and coordination skills</li><li>A customer-focused mindset</li><li>Strong team player.</li></ul>
<p>SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes.</p><p><strong>What You Will Do:</strong></p><ul><li>Handle customer inquiries via chat, email, and phone in a professional and courteous manner;</li><li>Assist customers with product selection and usage, including guidance on key product features and functions;</li><li>Troubleshoot technical issues, including calibration problems and Wi-Fi connectivity;</li><li>Resolve issues efficiently while providing accurate and detailed responses;</li><li>Maintain a strong focus on customer satisfaction and deliver an excellent support experience;</li><li>Maintain a deep understanding of client solutions and meet KPIs.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent English communication skills;</li><li>Experience in customer support for at least 1 year;</li><li>Experience with help desk software and remote support tools;</li><li>Positive, proactive and responsible attitude;</li><li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li></ul><p><strong>Will be a great plus:</strong></p><ul><li>Technical support experience</li></ul>
<p>Position Summary</p><p><br></p><p>The Deputy Director/Chief of Staff serves as the operational and strategic backbone of the Transformational Classroom and Teacher Development Working Group–a small team responsible for an ambitious portfolio of initiatives to evolve and spread the impact of our learning about transformational classrooms and teacher development.</p><p><br></p><p>This "force-multiplier" role enables senior leaders and cross-functional teams to focus on high-impact work by driving execution, strengthening collaboration, improving communication, and ensuring that ambitious global initiatives move from vision to implementation. The person in this role may support efforts including:</p><p><br></p><p>Multiple virtual courses and workshops on topics ranging from Teaching As Collective Leadership to teacher development</p><p>A new credentialing system for transformational teaching and learning</p><p>Global “learning loops” in which people in all roles in education from around the world come together to learn from exemplary case studies</p><p>Special initiatives to catalyze interrogations of the purpose of education in the United States and the United Kingdom, to spread student leadership development initiatives across and beyond our network, and to accelerate progress toward AI-enabled tools for measuring growth in purpose, wellbeing, connectedness, awareness, agency and expertise</p><p>Evolving and updating resources (including the AI Chatbot) related to our Teaching as Collective Leadership model </p><p>Storytelling to amplify the voices and perspectives of students and teachers who are reimagining teaching and learning in pursuit of students’ collective leadership to shape a better future</p><p>The ideal candidate is someone who has been a transformational teacher, is familiar with Teaching as Collective Leadership, and is an excellent project and people coordinator, relationship builder, design-thinker, and communicator/writer. The role requires a vision-oriented, flexible, collective leader who is willing to take on a wide range of responsibilities ranging from administrative to strategic.</p><p><br></p><p>LIKELY RESPONSIBILITIES</p><p><br></p><p>Team Coordination & Operations</p><p><br></p><p>The person in this role will create the conditions for a highly effective and joyful team by:</p><p><br></p><p>Designing and improving team operating rhythms, meeting structures, and communication practices</p><p>Manage calendars, workstreams, and shared priorities across the working group</p><p>Preparing agendas, briefing materials, and follow-up actions for circle/working group meetings</p><p>Establish systems for project tracking, documentation, and knowledge management</p><p>Improve operational processes to increase efficiency reducing administrative burden</p><p>Track priorities and ensuring follow-through across working group commitments</p><p>Draft communications, reports, presentations, and proposals</p><p>Anticipate working group needs and proactively resolve operational challenges</p><p>Help cultivate a collaborative, reflective, and learning-oriented team culture by:</p><p>Facilitating team check ins and reflection sessions</p><p>Creating opportunities for shared learning and continuous improvement</p><p>Celebrating milestones, recognizing contributions, and strengthening team engagement</p><p>Modeling collaborative leadership and fostering trust across diverse perspectives</p><p>Force-Multiplying Working Group Members and Their Projects</p><p><br></p><p>The ideal candidate in this role will provide wide-ranging support to other members of the team through:</p><p><br></p><p>Writing, designing and editing high-quality communications for internal and external audiences</p><p>Interviewing, researching, note-taking and synthesizing</p><p>Project planning and tracking across multiple workstreams and projects</p><p>Translating complex educational concepts into clear, engaging, and actionable messaging</p><p>Cross-Network Collaboration & Relationship Management</p><p><br></p><p>The person in this role will strengthen collaboration across a diverse global org/network by:</p><p><br></p><p>Developing and maintaining strong working relationships with key partners across our organization and network</p><p>Coordinating communication across multiple teams, geographies, and time zones</p><p>Facilitating cross-functional working sessions and collaborative problem-solving</p><p>Supporting culturally responsive collaboration and inclusive decision-making</p><p>Identifying opportunities to connect people, projects, and ideas across the global org and broader network</p><p>Project Leadership & Execution</p><p><br></p><p>KEY SKILLS REQUIRED FOR THIS ROLE</p><p><br></p><p>The role will require:</p><p><br></p><p>Excellent operational management:</p><p>Strong organizational skills and exceptional attention to detail</p><p>Experience designing and improving operational systems</p><p>Ability to establish accountability without direct authority</p><p>Exceptional team- and project-management skills to help ensure we are making progress toward our deadlines and goals on all of these ambitious priorities:</p><p>Exceptional ability to manage multiple complex initiatives simultaneously</p><p>Strong planning, prioritization, and execution skills</p><p>Experience coordinating large, cross-functional projects</p><p>Ability to manage ambiguity while maintaining momentum</p><p>Capacity for complex strategic thinking and planning:</p><p>Ability to connect day-to-day execution with long-term organizational goals</p><p>Strong systems thinking and problem-solving skills</p><p>Comfort balancing strategic and operational responsibilities</p><p>Strong communication skills with the ability to clearly and simply distill and convey complex ideas into actionable guidance for a diverse audience</p><p>Outstanding written communication and editing skills</p><p>Ability to distill complex ideas into clear, actionable messages</p><p>Excellent presentation and facilitation skills</p><p>Strong executive communication capabilities</p><p>Proven ability to work in partnership with a diverse range of stakeholders across multiple dynamics of cultural difference</p><p>Comfort with a wide range of projects (from administrative to innovative, from small to large, from individual to collective, from internal to external)</p><p>Curiosity and commitment to continuous learning</p><p>Thrives in fast-paced, highly iterative and evolving environments</p><p>Able to manage changing priorities with resilience and flexibility</p><p>Flexibility</p><p><strong>Desired Candidate Profile</strong></p><br><ul>
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<p>Plutus21 is expanding its services to include AI education and training for businesses, and we are searching for the leader who will build this practice from inception. This is a zero-to-one mandate. Working directly with the CEO, the Lead will take the initiative from concept to market and own it end to end, from what we teach, to how we sell it, to who delivers it, to the technology it runs on. The right candidate is a proven builder with a genuine interest in education and a practical command of how businesses apply AI.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Curriculum:</strong> Design and develop the training curriculum, including audience segments, learning outcomes, formats, and content that teach businesses how to use and apply AI in practice.</li><li><strong>Go-to-market:</strong> Shape and execute the commercial strategy, spanning positioning, pricing, marketing, and sales channels, to build a pipeline of business clients.</li><li><strong>Instructor network:</strong> Recruit, vet, and manage a network of instructors capable of teaching businesses how to work with AI, with clear quality standards and delivery playbooks.</li><li><strong>Technology:</strong> Stand up the technology behind the practice, including the learning platform, delivery tools, and operational systems.</li><li><strong>Practice leadership:</strong> Set the roadmap, track performance against clear goals, and build the team as the practice scales.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li>A track record of building programs, ventures, or new business lines taken from nothing to something</li><li>Genuine interest in education and professional training, ideally with experience designing or delivering learning programs</li><li>Practical fluency in AI tools and how businesses adopt and apply them</li><li>Commercial instincts, with comfort owning marketing, sales, and pricing decisions</li><li>Ability to operate with high autonomy in an ambiguous, early-stage environment</li><li>Based in Latin America (Bogot preferred) or Morocco</li><li>Professional fluency in English, with Spanish (LatAm) or French and Arabic (Morocco) strongly preferred</li><li>Experience in edtech, corporate training, or professional services is a plus</li><li>Experience recruiting and managing contractor or instructor networks is a plus</li></ul>
<p>Job Summary: Plutus21 Partners is seeking an Outbound Sales Development Representative to drive new business opportunities by proactively reaching out to target accounts. In this role, you will identify key decision-makers, understand their compliance needs, and schedule discovery meetings for the sales team. This position plays a vital role in building pipeline through strategic outreach and close collaboration with Marketing and Business Development.</p><p>Key Responsibilities:</p><ul><li>Proactively prospect into an assigned new logo account list to identify contacts who may need our solutions.</li><li>Continually learn to diagnose clients compliance challenges and how we might help them.</li><li>Develop and nurture relationships with key buying personas within prospect accounts and secure commitment to discuss their compliance needs and our solutions in more detail with a designated sales representative.</li><li>Schedule discovery meetings between qualified potential buyers and the the sales team that results in closed/won business.</li><li>Collaborate with assigned sales representative(s) on call/email campaigns within targeted accounts.</li><li>Gather and document market intelligence from prospect accounts on competitive solutions that they may be using.</li><li>Implement outbound prospecting campaigns developed by Marketing, Product and Commercial Leadership.</li><li>Document engagement activity within Salesforce.com.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong English & German communication skills</li><li>5+ years of successful sales prospecting or business development experience preferred</li><li>Bachelors degree required</li><li>Proficient in Microsoft Office and Salesforce.com</li><li>Results- and growth-oriented with a proven record of consistently achieving monthly, quarterly, and annual prospecting and lead generation goals in a high-growth organization</li><li>Excellent interpersonal skills, able to communicate effectively both internally and externally</li><li>Strong analytical and negotiation abilities, with the capacity to identify and solve customer business problems and leverage diagnostic sales methodologies such as the Value Connection Mindset</li><li>Exceptional self-management skills, including time management, attention to detail, and overall strong organizational abilities</li><li>Continuous learner, eager to master new industry knowledge and technical product suites, with curiosity about clients businesses and performance goals</li><li>Team player who collaborates effectively across all levels of the organization</li></ul>
<p>GTM Program Manager 6-Month Contract Jira & Atlassian Project Management Build-Out Engagement type Fixed-term contract Engagement Overview The client is engaging a hands-on GTM Program Manager on a six-month contract to architect and operationalize a project management system in Jira, together with project reporting dashboards in Atlassian, that drives full transparency and accountability into the client's product GTM plans and launch status. This is a build-and-enable engagement: by the end of the term, the client's GTM team will have a live, well-documented project management system, the dashboards to run it, and the training and SOPs to sustain it. Objective Stand up a single, reliable source of truth for GTM and product launch execution so that anyone, from an individual contributor to an executive, can see plan status, milestones, risks, and project health in real time, and so that ownership and accountability are clear at every step. Key Deliverables The engagement is scoped around six concrete deliverables:</p><p>1. Jira Project Environment Architecture Architect. Design and build the Jira project environment for GTM and product launch work project structure, issue types, fields, statuses, workflows, automation, and cross-project dependencies sized to support multiple concurrent launches. Standardize. Establish naming conventions, hierarchy, and standards that keep the system consistent and scalable as it grows.</p><p>2. Atlassian Reporting Dashboards Build. Build Atlassian dashboards (Jira dashboards, gadgets, JQL filters, and Atlassian Analytics / Confluence where applicable) that surface key milestone views and project health at a glance. Tailor by audience. Deliver both executive-level roll-ups (portfolio status, launch readiness, risk) and team-level operational views (workload, blockers, upcoming milestones).</p><p>3. Project Management Guide / SOP Document. Author a clear project management guide and standard operating procedures that document how the system works, how to run a launch in it, and the conventions the team must follow. Make it usable. Make it practical and self-serve covering intake, planning, status updates, reporting cadence, and roles/responsibilities.</p><p>4. GTM Team Enablement & Training Train. Train the GTM team on the new project management system through live sessions and supporting materials, so the team can operate it confidently and independently. Drive adoption. Drive adoption not just awareness and leave behind reference materials for ongoing onboarding.</p><p>5. Project Documentation Populate. Guide or directly complete the documentation of each active GTM and launch project within the new system, ensuring plans, milestones, owners, and status are accurately captured. Migrate in-flight work. Bring existing in-flight projects into the system so it reflects the real state of the portfolio from day one.</p><p>6. Ad Hoc Project Management Day-to-day project management. Manage key projects. Build new project plans / support project plan hygiene for select initiatives, flag project risk, schedule meetings, and communicate with stakeholders and team members to drive on-time project delivery. Responsibilities Own delivery. Run the engagement as a project: scope, plan, sequence, and deliver the six workstreams above on time and to a defined quality bar. Engage stakeholders. Partner with Product Marketing, Product Management, Sales, Customer Success, and Enablement to understand how launches actually run and reflect that in the system design. Test and refine. Validate the system with real projects and iterate based on team feedback before handoff. Enable a clean handoff. Ensure a clean handoff system, dashboards, SOPs, and trained owners so the client can sustain it after the contract ends. Qualifications Jira architecture. Demonstrated experience standing up or significantly re-architecting a Jira environment from the ground up, ideally for GTM, marketing, or product launch work. Jira expertise. Expert-level Jira configuration projects, workflows, custom fields, JQL, automation; Atlassian administration experience strongly preferred. Dashboard development. Proven ability to build Atlassian dashboards and reporting that turn project data into clear, decision-ready milestone and health views. Program management. Strong program/project management background with a track record of delivering on fixed timelines. Documentation & enablement. Experience writing SOPs / playbooks and training teams to adopt new tools and processes. Communication. Clear communicator who can work across ICs and executives and bring structure to ambiguity. Contractor mindset. Comfortable operating as a contractor self-directed, fast to ramp, and focused on leaving the team self-sufficient. Nice to Have Atlassian depth. Confluence, Atlassian Analytics, Jira Product Discovery, or Jira Align experience. Domain. Background in B2B SaaS, data, or regulated / EHS-adjacent industries. Certifications. PMP, Agile / Scrum, or Atlassian certifications. Definition of Success At the end of six months, the client has a live Jira project management system and Atlassian dashboards in active use, a documented SOP, a trained GTM team operating the system independently, and every active GTM and launch project documented within it delivering full transparency and accountability into GTM plans and launch status.</p><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications</h4><p>Jira architecture. Demonstrated experience standing up or significantly re-architecting a Jira environment from the ground up, ideally for GTM, marketing, or product launch work. Jira expertise. Expert-level Jira configuration projects, workflows, custom fields, JQL, automation; Atlassian administration experience strongly preferred. Dashboard development. Proven ability to build Atlassian dashboards and reporting that turn project data into clear, decision-ready milestone and health views. Program management. Strong program/project management background with a track record of delivering on fixed timelines. Documentation & enablement. Experience writing SOPs / playbooks and training teams to adopt new tools and processes. Communication. Clear communicator who can work across ICs and executives and bring structure to ambiguity. Contractor mindset. Comfortable operating as a contractor self-directed, fast to ramp, and focused on leaving the team self-sufficient.</p><h4>Nice to Have</h4><p>Atlassian depth. Confluence, Atlassian Analytics, Jira Product Discovery, or Jira Align experience. Domain. Background in B2B SaaS, data, or regulated / EHS-adjacent industries. Certifications. PMP, Agile / Scrum, or Atlassian certifications.</p>
<p>The Digital Marketing Manager, Organic & Web owns the execution engine for the company's owned and organic marketing channels. This hands-on individual contributor role produces and optimizes SEO and AEO content, maintains a healthy and high-converting website, runs organic social programs, and operates the company's account-based marketing platform, following a consistent rhythm of produce, publish, measure, and optimize. This role executes established strategy rather than setting it, working closely with Product Marketing, which owns ABM account selection, messaging, and Sales/SDR coordination. It does not own account or messaging strategy, paid media, or backend website engineering; it is accountable for execution quality, content and channel health, measurement, and continuous optimization.</p><p>Key Responsibilities</p><ul><li>Produce and optimize SEO content, landing pages, and on-page fundamentals (structure, metadata, internal linking, search visibility) for the company website, and optimize for citation within AI answer engines such as ChatGPT, Perplexity, and Google AI Overviews.</li><li>Maintain the keyword and topic roadmap with the growth marketing team; monitor rankings, organic traffic, content performance, and AI-citation visibility, and translate recurring SEO/AEO reviews into prioritized actions.</li><li>Execute the organic content pipeline against a predictable calendar, holding consistent quality, messaging, and brand standards, and refresh and repurpose existing content to improve performance.</li><li>Maintain a recurring website review calendar, manage CMS updates, resolve outdated content and broken links, and partner with Marketing Operations on layouts, navigation, calls to action, and landing pages to improve conversion.</li><li>Own organic social execution across active platforms drafting, scheduling, publishing, and optimizing content in a consistent brand voice and run structured A/B tests, applying learnings to content, format, timing, and engagement.</li><li>Operate the ABM platform end to end (audience creation, target-account setup, campaign build, targeting, activation, reporting), executing against Product Marketing's strategy with accurate setup, naming, and tracking.</li><li>Monitor account and campaign performance, develop and scale multi-version 1:few ad creative, and produce performance readouts that report results, insights, and next steps to Product and Growth Marketing.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Four or more years in digital, growth, or content marketing, preferably B2B or B2B SaaS.</li><li>Hands-on SEO (keyword research, topic planning, on-page optimization, internal linking, performance analysis) and familiarity with Answer Engine Optimization.</li><li>Demonstrated ability to write, edit, optimize, and publish high-quality organic content at a consistent cadence.</li><li>Working knowledge of website CMS platforms, page layout, user journeys, and conversion-rate optimization.</li><li>Experience running organic social programs and structured A/B tests.</li><li>Hands-on experience with an ABM platform (e.g., 6sense, Demandbase, Propensity) and a social media management platform (e.g., Oktopost, Sprinklr, Sprout Social).</li><li>Proficiency with GA4 and digital channel reporting, with strong analytical skills to turn data into prioritized actions.</li><li>Strong project and calendar management across multiple recurring workstreams, clear communication across cross-functional stakeholders, and a self-directed, detail-oriented, quality-focused working style.</li></ul>
<p>The AI & Marketing Analytics Operations Manager builds the AI, automation, data, and reporting capabilities that power the company's Marketing function. The role uses AI to strengthen reporting and analytics and to automate Marketing's operational processes and campaign execution, turning fragmented information and manual workflows into trusted insights and scalable, production-ready systems. Success requires a builder's mindset: the ability to design, ship, and maintain production-ready AI agents, applications, and reporting solutions rather than simply use prompting tools, and to translate complex technical concepts into clear actions for business leaders.</p><p>Key Responsibilities</p><ul><li>Build AI-driven reporting solutions that automate data preparation, analysis, narrative generation, insight identification, and recurring business readouts.</li><li>Design, ship, and maintain AI agents, skills, and applications that automate operational processes, marketing tasks, and campaign execution, and enable teams to interrogate data, surface trends, and identify recommended actions.</li><li>Own and evolve Marketing's reporting ecosystem, including channel reporting across paid media, digital, web, email, events, partner, ABM, lifecycle, and organic programs.</li><li>Design attribution models with fluency across common approaches to guide channel investment decisions and uncover the buyer journey.</li><li>Establish measurement frameworks, reporting standards, and KPI definitions that enable consistent decision-making across Marketing and partner functions.</li><li>Build executive-ready reporting that connects channel and campaign performance to pipeline, revenue, acquisition, and conversion outcomes.</li><li>Prepare and lead leadership readouts, business reviews, and performance discussions that explain what happened, why, and what action should follow, surfacing trends, risks, opportunities, and tradeoffs.</li><li>Collaborate cross-functionally to align data definitions, reporting logic, system requirements, and shared measures of success.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Five or more years in Marketing or Revenue Analytics or a related field.</li><li>Demonstrated experience building AI-driven reporting solutions with modern AI technologies, and building production-ready AI applications, agents, or automations rather than simply prompting or using standalone AI tools.</li><li>Working knowledge of multiple attribution models, with the judgment to explain their strengths, limitations, and appropriate use cases.</li><li>Strong hands-on experience with multi-channel marketing reporting and campaign performance measurement.</li><li>Working knowledge of Salesforce (SFDC) reporting structures, campaign hierarchy, and data-quality practices sufficient to inform AI-driven and in-app reporting builds.</li><li>Strong analytical and problem-solving skills, and the ability to translate technical concepts and complex data into clear, actionable insights and executive-level readouts for non-technical audiences.</li><li>Experience with Claude Code and Claude Cowork, or comparable AI-assisted development environments.</li><li>Experience with low-code/no-code automation platforms (e.g., n8n, Zapier, Make) and Microsoft Power Automate or the broader Power Platform.</li><li>Experience with Power BI, including dashboard development, semantic models, and DAX.</li><li>SQL and familiarity with data warehouses, APIs, or modern marketing data stacks.</li><li>Experience in a high-growth B2B technology, SaaS, or private equity-backed environment.</li></ul>
<p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events. RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
<p>The inbound call handler is responsible for responding by phone to incoming customer calls. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team leader, their main missions consist of: Receiving incoming customer calls Actively listening to the interlocutors Identifying their needs, analyzing their requests and directing them Maintaining the highest quality of customer service Guaranteeing the achievement of the quantitative and qualitative objectives of the project. Before taking charge of the mission, a complete training is provided to prepare them for the responsibilities entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial logic. Real listening skills. Unwavering empathy. Experience in telemarketing is desirable (Inbound calls)</p>