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<p>Key Competencies & Responsibilities</p><ul><li><p>Strategic Planning: Align HR strategy with overall business objectives, drive workforce planning, and lead organizational change initiatives.</p><br></li><li><p>Policy & Compliance: Draft comprehensive HR policies and employee handbooks in full compliance with Omani Labor Law and tailored to fast-paced retail operations.</p><br></li><li><p>Performance & Talent Management: Design key performance indicators (KPIs), compensation structures, and talent development programs to foster local talent.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Candidate Requirements</p><p><br></p><ul><li><p>Nationality: Omani National.</p><p><br></p></li><li><p>Professional Experience: Minimum of 5 years of experience in Human Resources management.</p><p><br></p></li><li><p>Specialized Expertise: Proven track record in developing HR strategies and formulating, updating, and implementing HR policies and procedures.</p><p><br></p></li><li><p>Professional Certifications: <strong><u>CIPD certification</u></strong> (or equivalent) is strongly preferred.</p><p><br></p></li><li><p>Industry Experience: Background in the Retail sector is highly preferred.</p><br></li><li><p><strong><u>Omani Candidates preferred.</u></strong></p></li></ul>

<p><strong>Position Summary</strong></p><p>The Site Engineer will be responsible for the day-to-day execution, management, and supervision of potable water pipeline construction activities.&nbsp;</p><p>The successful candidate must demonstrate the ability to operate independently on-site, managing field resources, tracking daily progress, and overcoming construction challenges with minimal supervision.&nbsp;</p><p>This role requires seamless communication and reporting to the Project Manager to ensure project deliverables are achieved safely, on schedule, within scope, and in strict compliance with engineering specifications.</p><p><strong>Key Responsibilities</strong></p><p>Site Management &amp; Execution</p><ul><li>Supervise and drive the daily construction activities of potable water pipeline installations, including excavation, pipe laying, jointing, thrust block construction, backfilling, and compaction.</li><li>Manage onsite sub-contractors, laborers, plant machinery, and material resources individually to ensure efficient field workflows.</li><li>Conduct field inspections to verify that all work aligns with approved engineering drawings, method statements, and structural parameters.</li><li>Direct pressure testing, hydrotesting, flushing, and disinfection protocols for newly laid potable water pipelines before commissioning.</li></ul><p>Reporting &amp; Project Coordination</p><ul><li>Coordinate closely with the Project Manager to track project timelines, resource allocations, and budget milestones.</li><li>Generate and submit precise daily, weekly, and monthly site progress reports, documenting work completed, delays, equipment utilization, and labor hours.</li><li>Act as the primary onsite point of contact, resolving field issues independently while escalating complex variations or delays to the Project Manager immediately.</li><li>Liaise with client representatives, consultants, and local authorities during routine site inspections and quality sign-offs.</li></ul><p>Quality Assurance &amp; Safety Compliance</p><ul><li>Maintain strict quality control metrics over all incoming pipeline materials, ensuring proper handling and storage of pipes, valves, and fittings.</li><li>Implement and enforce all company Health, Safety, and Environment (HSE) policies onsite, targeting zero incidents.</li><li>Ensure accurate site surveying, alignment verification, and the preservation of levels as dictated by the design specifications.</li></ul><p><strong>Requirements &amp; Qualifications</strong></p><p>Experience &amp; Education</p><ul><li><strong>Minimum Experience:</strong> 5+ years of verified site engineering experience dedicated to pipeline infrastructure works, specifically focused on potable water transmission and distribution networks.</li><li><strong>Education:</strong> Bachelor’s Degree or Diploma in Civil Engineering, Mechanical Engineering, or a closely related construction discipline.</li><li><strong>Technical Knowledge:</strong> Deep familiarity with water pipeline materials (such as DI, HDPE, PVC, and Carbon Steel), jointing techniques, valve chambers, testing mechanisms, and standard utility standards.</li></ul><p>Key Competencies</p><ul><li><strong>Autonomy:</strong> Proven ability to manage a construction site individually, handle rapid decision-making under pressure, and drive productivity independently.</li><li><strong>Software Proficiency:</strong> Basic proficiency in AutoCAD for checking layout designs and MS Office (Excel, Word) for administrative reporting.</li><li><strong>Communication:</strong> Strong interpersonal and report-writing skills to build working relationships across sub-contractors and project executives.</li></ul><p>Preferred Assets (Added Advantage)</p><ul><li><strong>Driving License:</strong> Possession of a valid, active driving license is highly preferred and considered a significant advantage for field mobility across site segments.</li></ul>

<p><h4>Job identification</h4> <p>30662</p> <h4>Job category</h4> <p>Clinicians</p> <h4>Posting date</h4> <p>08/17/2026 11:44 AM</p> <h4>Location</h4> <p>P.O. Box: 496 Al Tarif Code 321 Sohar Oman</p> <h4>Apply before</h4> <p>08/31/2026 11:44 AM</p> <h4>Job schedule</h4> <p>Full time</p></p><p></p>

<p><h4>Position summary</h4> <p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.<br> <strong>Related work experience:</strong> No related work experience.<br> <strong>Supervisory experience:</strong> No supervisory experience.<br> <strong>License or certification:</strong> None</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Prepare drink orders for guests according to specified recipes using measuring systems. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure coolers, cabinets, and storage areas. Complete closing duties.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank</p><p></p>

<p><h4>Job summary</h4> <p>Areas of responsibility include restaurants/bars and room service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited</p><p></p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion!</p> <p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions, and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues, and for the planet.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartist®.</p> <h4>Job description</h4> <p>Coordinating purchasing for the kitchen and stewarding departments with the finance team as per the hotel procedures.</p> <p>Conduct interviews for candidates in the department in conjunction with Human Resources and prepare job descriptions.</p> <p>Daily monitoring of the food cost to ensure monthly targets are achieved without undermining the agreed product quality.</p> <p>Adhere to and monitor departmental operating expenses as per departmental budget and forecast.</p> <p>Review and monitor departmental work schedules, oversee that departmental payroll is in line with budgets.</p> <p>Assist the Food & Beverage Manager with the preparation and conversion of department promotions calendar.</p> <p>Coordinate together with Food & Beverage Operations with changing programmes and promotions according to seasonality.</p> <p>In conjunction with the Food & Beverage Manager, coordinate with Sales and Marketing so that all Food and Beverage marketing collateral is prepared in advance.</p> <p>Ensure that staff scheduling is done effectively and in line with business demands and posted seven (7) days in advance.</p> <p>Ensure all menus are accurately costed, have standard recipes and presentation photos.</p> <p>All new menu items to include service staff education and tasting.</p> <p>Full compliance with local municipality HACCP standards and certification.</p> <p>In conjunction with the Food & Beverage Manager, look at new potential revenue streams including outside catering opportunities.</p> <h4>Operations:</h4> <p>Train and develop the kitchen and stewarding team in the departmental operating standards.</p> <p>Ensure all kitchen team members are aware of the a.l.c housekeeping & handyman services available to guests and are skilled in upselling them as a preferred supplier.</p> <p>Maintain a consistent focus on improving the overall flow of the kitchen operations, seeking ways to maximize and improve the operation through productivity management and energy savings programs.</p> <p>Lead and support employees in the achievement of financial, operational, and service delivery targets via effective organizational policy and procedural development and appropriate employee training activities.</p> <p>Foster a winning, solution-oriented work environment, motivating and engaging employees to continuously deliver the best possible service and to provide feedback and suggestions.</p> <p>Lead daily departmental briefings and monthly employee meetings.</p> <p>Have a complete understanding of and adhere to Mövenpick Hotels & Resorts policy relating to fire, hygiene, health, and safety.</p> <p>Drive the performance of the kitchen and stewarding team members, including completion of performance appraisals, coaching, counselling, and performance management in conjunction with Human Resources.</p> <p>Ensure the team works within the department with a sales-focused attitude and the team is aware of sales opportunities within the hotel which will assist with the maximization of revenue.</p> <p>Ensure all team members are aware of all F&B revenue targets as well as food cost targets, and are kept informed of performance results.</p> <p>Ensure guests are communicated with and assisted in an efficient, warm, and professional manner by all team members.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In 1-2 sentences, introduce the team, property, or office environment in a way that reflects the culture.</p> <p><em>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</em></p></p><p></p>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Day-to-Day Operations</strong> </p> <p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p> <p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p> <p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p> <p> </p> <p> <strong>Leading Food and Beverage Team</strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Serves as a role model to demonstrate appropriate behaviors.</p> <p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p> <p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p> <p> Ensures and maintains the productivity level of employees.</p> <p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p> <p> Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p> <p> Ensures compliance with all applicable laws and regulations.</p> <p> Ensures compliance with food handling and sanitation standards.</p> <p> Ensures staff understands local, state and Federal liquor laws.</p> <p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p> <p> Establishes guidelines so employees understand expectations and parameters.</p> <p> Monitors alcohol beverage service in compliance with local laws.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p> <p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p> <p> Handles guest problems and complaints.</p> <p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p> <p> Ensures corrective action is taken to continuously improve service results.</p> <p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p> <p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p> <p> </p> <p> <strong>Managing and Conducting Human Resource Activities</strong> </p> <p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p> <p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p> <p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p> <p> Ensures employees receive on-going training to understand guest expectations.</p> <p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p> <p> Strives to improve service performance.</p> <p> Ensures recognition is taking place across areas of responsibility.</p> <p> </p> <p> <strong>Additional Responsibilities</strong> </p> <p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p> Analyzes information and evaluating results to choose the best solution and solve problems.</p> <p> Assists servers and hosts on the floor during meal periods and high demand times.</p> <p> Recognizes good quality products and presentations.</p> <p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p> <p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div>

<p>Job Contents: </p> <p>The primary objective of this role is to provide strategic guidance, technical leadership, and expertise in Supervisory Control and Data Acquisition (SCADA) systems to support the organization's goals and objectives. This role plays a critical role in advising on the design, implementation, optimization, and maintenance of SCADA systems, ensuring alignment with industry best practices, regulatory requirements, and business needs. This Role aims to drive innovation, efficiency, reliability, and scalability in SCADA system projects and operations. Additionally, the role involves mentoring junior engineers, collaborating with cross-functional teams, staying abreast of emerging technologies and trends.</p> <p> Responsible for Managing SCADA Master systems, Data Analytics &amp; other related applications of OETC transmission network.</p> <p> Provide expert guidance and advisory services on SCADA system architecture, design, and implementation strategies to meet organizational objectives.</p> <p> Provide technical expertise and support to SCADA system engineers, and operations personnel during installation, maintenance, and troubleshooting activities.</p> <p> Conduct comprehensive assessments of existing SCADA systems, identifying areas for improvement and recommending solutions to enhance efficiency, reliability, and cybersecurity.</p> <p> Maintaining SCADA Communication servers (FEPs) and troubleshooting any communication issue.</p> <p> Managing and configuring e-terracontrol and all its related tools and functionalities</p> <p> Experience with e-terrasource and the process of integrating new Gris stations as well as modifying existing ones.</p> <p> To improve and enhance the process of adding new GS into GE e-terraplatform system.</p> <p> Maintaining total hardware in the control center(s), preventive maintenance at various levels with the support of SCADA team</p> <p> System administration, network administration, e-terra patch updates, Antivirus patch updates.</p> <p> Review of the specifications of future Projects, Design documents review and approval. Project implementation support</p> <p> Helping in building technically strong permanent team for OETC</p> <p> Reporting major changes/bugs in the system in advance to GE, which are hampering daily operations.</p> <p> Collaborating with engineering teams to develop and implement SCADA/Data analytics strategies that optimize operational efficiency, reliability, and performance.</p> <p> Develop policies, procedures and processes for the SCADA systems and ensure the implementation of these policies and procedures by other staff.</p> <p> Sharing skills and experience with colleagues and supporting the development of staff.</p> <p> Troubleshooting and resolving technical issues related to SCADA systems, including communication failures, data discrepancies, and software glitches.</p> <p> Assisting EMS Engineer for Database Modifications.</p> <p> Configuration and customization of Software Database, mimics, reports, cases, historic, data.</p> <p> Centralized archiving, data storage and retrieval facilities.</p> <p> <strong>Job Qualifications and Experience</strong> </p> <p> <strong>Minimum Qualifications</strong> </p> <p> Bachelor s Degree in Electrical / Instrumentation / Electronics / computer Engineering </p> <p> <strong>Professional Experience </strong> </p> <p> Minimum 7 years of hands-on experience</p> <p>Certification Required Recommended</p> <p>Networking &amp; Security:</p> <p> Cisco CCNA / CCNP</p> <p> Fortinet NSE / Palo Alto PCNSE</p> <p> CISSP (Certified Information Systems Security Professional)</p> <p>Microsoft &amp; Directory Services:</p> <p> VMware Certified Professional</p> <p> Microsoft Certified: Azure Administrator Associate</p> <p> Microsoft Certified: Identity and Access Administrator Associate</p> <p> </p> <p> </p> <p> </p>

<p><b>Job Content:</b></p> <p>The implementation and maintenance of all Protection and Metering equipment, ensuring that all policies, procedures and safety rules are adhered to</p> <p><b><br></b></p><p><b>Duties and Responsibilities</b></p> <p> Supervising the checking of the safety documents for all protection equipment</p> <p> Carry out daily safety checks</p> <p> Issuing Safety documents for related Protection activates with Zone</p> <p> Where possible to rectify any safety issues discovered in the checking Reporting all occurrences to the relevant departments across OETC</p> <p> Supervising and carrying out preventative measures to ensure a safe working environment</p> <p> Working within the framework of LOA (Limitation of Access), SFT (Sanction for Test) and PTW (Permit to Work) safety documents</p> <p> Supervising and ensuring that there is continuous availability of the system and that the system is working safely</p> <p> Timely restoration of all outages</p> <p> Preparation of the annual protection maintenance schedule</p> <p> Carry out all maintenance in line with the annual maintenance schedule</p> <p> The collection of data related to the function to be used for protection, devices and meter reference and store this information in the Central Log</p> <p> Analysis the Protection and Metering data and the reporting system operation performance</p> <p> Provide technical expertise to LDC, AMP and Strategic Planning and Project Departments.</p> <p> Fault analysis after tripping occurrences and rectifying to re energize</p> <p> Ensure protective relays function promptly at the time of fault conditions with proper coordination</p> <p> Checking the relays setting calculations, equipment design calculations and the fault level calculations</p> <p> Contribution towards the preparation of Protection and Metering budget, price control and tender documents</p> <p> Attending regular inter departmental meetings for troubleshooting, shut down and commissioning</p> <p> Ensuring 100% availability of spare devices, testing equipment s, relevant documents and testing reports</p> <p> Supporting and implementation of new protection and metering policy and procedures</p> <p> Coordination with the system studies unit in study of any expansion of the protection and metering system of the company</p> <p> Supporting Technicians to carry out all maintenance in accordance with the annual maintenance schedule and procedures</p> <p> Supporting the Technicians to operate safely</p> <p> Testing and commissioning of all Protection devices, Meters and New Grid stations</p> <p> Coordination for Engineering and Design of new projects</p> <p> Providing advice for the selection of new equipment for new projects</p> <p> Supervise the Subcontractors to ensure all safety rules</p> <p> Ensuring all Protection policies, procedures and work-related tasks are carried out correctly</p> <p> Sharing skills and experience with colleagues and supporting the development of others through coaching where possible</p> <p> Implementing and following department protection SOPs.</p> <p><b><br></b></p><p><b>Other Requirement:</b></p> <p> Pass the required protection system authorization assessment, e.g Level 1 &amp;2.</p> <p> Knowledge and Understanding of the Asset Management, HSE Management, Information Security Management, Quality Management, and Business Continuity Management Systems requirements according to ISO 55001, ISO 14001, ISO 45001, ISO 27001, ISO 9001, and ISO 22301 standards to carry out the assigned duties as per the roles and responsibilities matrix.</p> <p> <strong>Education:</strong> </p> <p>- Bachelor s degree in electrical Power Engineering/ Electrical Engineering</p> <p> <strong>Experience:</strong> </p> <p>- Minimum of 5 years in Protection environment</p> <p> </p>

<p>JOB CONTENT </p> <p>Ensures the reliability, availability, and performance of OETC s assets. This role involves developing and optimizing maintenance plans using CMMS and leveraging data from the online condition monitoring system. The engineer ensures alignment with global best practices, including ISO 55001, and collaborates with cross-functional teams to address asset performance issues and enhance maintenance strategies</p> <p> Assist with the development of Asset Performance Framework, Strategies, Objectives, Plans, and Asset Risk Register.</p> <p> Develop, upload, and manage annual maintenance plans in the CMMS, utilizing historical data and asset performance trends to optimize reliability and minimize downtime</p> <p> Assist in the development and implementation of best-practice asset management standards, policies, and procedures in line with ISO 55001 and other global standards</p> <p> Review, validate, and update work orders in the CMMS to ensure accuracy, completeness, and compliance with maintenance schedules</p> <p> Identify and address missing, overdue, or incomplete work orders, ensuring data integrity and timely execution of maintenance tasks</p> <p> Monitor the execution of maintenance activities to ensure compliance with approved plans, schedules, and quality standards</p> <p> Follow up on incomplete or delayed maintenance tasks, coordinating with relevant teams to resolve issues and minimize disruptions</p> <p> Prepare and present maintenance progress reports, highlighting key achievements, challenges, and areas for improvement</p> <p> Work closely with relevant departments, including operations, performance engineering, and field teams, to ensure effective maintenance planning and execution</p> <p> Ensure seamless integration of OLCM data with the CMMS to enable data-driven decision-making</p> <p> Collaborate with performance engineers to analyze asset performance data, identify reliability and asset health risks, and provide input to develop proactive and targeted maintenance strategies</p> <p> Highlight performance-related concerns and incorporate them into maintenance plans to address potential risks and improve asset reliability</p> <p> Provide feedback to performance engineers on maintenance outcomes to support continuous improvement and innovation in asset management practices</p> <p> Contribute to continuous improvement initiatives by identifying opportunities to enhance maintenance planning, execution, and asset performance</p> <p> Contribute to the preparation of business and work plans to achieve technical deliverable</p> <p> Manage and review critical spares requirements, coordinating with procurement and inventory teams to ensure the timely availability of resources, tools, and spare parts, minimizing downtime during maintenance activities</p> <p> Contributes to continuous improvement and innovation in optimized asset maintenance plans.</p> <p> Adhere to the Company s health, safety, environmental and security policies always and immediately report violations of these policies to OETC health, safety &amp; environment representatives;</p> <p> Knowledge and Understanding of Asset Management, HSE Management System and IT Security Standard Requirements according to ISO55001, ISO 14001, ISO45001 and ISO 27001 to carry out the assigned duties as per the roles and responsibilities matrix.</p> <p>Job Qualifications and Experience</p> <p>Minimum Qualifications</p> <p> Bachelor s degree in electrical Power Engineering or equivalent </p> <p>Professional Experience </p> <p> 5+ years business experience in the utility of Transmission business</p> <p> </p> <p> </p>

<p><b>Job Contents:</b></p> <p>To administer, monitor, and manage contracts throughout the contract lifecycle, from contract award to completion and close-out, ensuring compliance with contractual obligations, corporate policies, and regulatory requirements while minimizing contractual risks and supporting successful project delivery.</p> <p>The Contracts Officer is responsible for maintaining contract records, coordinating contract administration activities, monitoring contractor performance, processing contract amendments, extensions, and variations, and providing contractual support to internal stakeholders.</p> <p> Prepare and administers contracts documents from award through close-out in accordance with company policies and procedures using approved templates and standard terms.</p> <p> Ensures contracts are compliant with legal, technical, financial and regulatory standards in coordination with relevant departments.</p> <p> Coordinate document reviews and approval workflows and maintain accurate records of contractual communications and approvals.</p> <p> Ensure all technical, commercial and contractual correspondence with the vendors are efficiently addressed and closed out.</p> <p> Ensure that all required contractual guarantees and insurance documents are submitted, verified and properly recorded.</p> <p> Maintain contract files, registers and document management system.</p> <p> Prepare contract amendments, variations, extensions and renewals in coordination with relevant departments, ensuring compliance with contractual requirements and organizational policies.</p> <p> Monitor contractor performance and ensure that contractual obligations are effectively executed in coordination with relevant departments.</p> <p> Conduct periodic contractor performance reviews and issue notification letters to contractors as required.</p> <p> Monitor contract expiry dates and coordinate with relevant departments to initiate timely renewals, extensions or other required actions.</p> <p> Assist in evaluating contractual impacts of changes and variations.</p> <p> Prepare and administers contracts documents from award through close-out in accordance with company policies and procedures using approved templates and standard terms.</p> <p> Ensures contracts are compliant with legal, technical, financial and regulatory standards in coordination with relevant departments.</p> <p> Coordinate document reviews and approval workflows and maintain accurate records of contractual communications and approvals.</p> <p> Ensure all technical, commercial and contractual correspondence with the vendors are efficiently addressed and closed out.</p> <p> Ensure that all required contractual guarantees and insurance documents are submitted, verified and properly recorded.</p> <p> Maintain contract files, registers and document management system.</p> <p> Prepare contract amendments, variations, extensions and renewals in coordination with relevant departments, ensuring compliance with contractual requirements and organizational policies.</p> <p> Monitor contractor performance and ensure that contractual obligations are effectively executed in coordination with relevant departments.</p> <p> Conduct periodic contractor performance reviews and issue notification letters to contractors as required.</p> <p> Monitor contract expiry dates and coordinate with relevant departments to initiate timely renewals, extensions or other required actions.</p> <p> Assist in evaluating contractual impacts of changes and variations.</p> <p> Monitor contractual risks and disputes, report any deviations or non-compliance.</p> <p> Coordinates closely with legal, finance, technical, and other internal stakeholders to ensure clarity and enforceability of contract terms.</p> <p> Maintain professional relationships with Internal and external stakeholders. </p> <p> Close related Internal and external audit requirements. </p> <p> Prepare periodic contract status reports and other requested reports on a monthly, quarterly, and annual basis.</p> <p> Contribute to lessons learned and knowledge-sharing initiatives.</p> <p> Knowledge and Understanding of the Asset Management, QHSE Management System and IT Security Standard Requirements according to Integrated Management System (IMS), ISO 55001, ISO 14001, OHSAS 18001 and ISO 27001 to carry out the assigned duties as per the roles and responsibilities matrix.</p> <p>Job Qualifications and Experience</p> <p><b><br></b></p><p><b>Minimum Qualifications</b></p> <p> Bachelor s degree in Business studies/ Engineering/Law or another relevant discipline </p> <p>Professional Experience </p> <p>3+ years experience in the field of contracting, procurement or project contracts management.</p> <p> </p>

<p><b>Role Purpose:</b></p> <p>To lead, develop, and continuously enhance OETC's Talent Planning function by designing, implementing, and governing integrated talent planning frameworks that strengthen organisational capability, foster a high performance culture, and ensure sustainable leadership and talent pipelines. The role is accountable for the strategic planning, governance, and continuous improvement of performance management, competency management, succession planning, talent reviews, career development, mobility, and talent analytics, ensuring alignment with OETC's business strategy and organisational objectives.</p> <p><b><br></b></p><p><b>Responsibilities</b></p> <p> Develop and implement the OETC Talent Planning Strategy aligned with the business plan, Oman Vision 2040, and NAMA Group guidelines.</p> <p> Lead and continuously enhance OETC's Performance Management Framework, ensuring alignment with corporate objectives, organisational priorities, and leading practices. </p> <p> Manage the end-to-end Performance Management cycle, including Objective setting, KPI cascading, mid-year reviews, annual appraisals, moderation, calibration, and performance reporting. </p> <p> Champion a high-performance culture by embedding continuous performance conversations, accountability, coaching, feedback, recognition, and performance ownership across the organisation </p> <p> Develop, implement, and continuously enhance OETC's Competency Framework covering technical, behavioural, leadership, and functional competencies, ensuring integration across the talent lifecycle. </p> <p> Lead organisation-wide Succession Planning by identifying critical positions, assessing successor readiness, facilitating succession reviews, and developing succession strategies and development plans. </p> <p> Facilitate Talent Review and Calibration sessions to identify high potential employees, strengthen leadership pipelines, and support objective talent decisions. </p> <p> Develop and maintain Career Development frameworks, career advancement, and Individual Development Plans (IDPs) to support employee growth and organisational capability. </p> <p> Develop, implement, and continuously enhance OETC's Mobility Framework to facilitate the effective deployment of talent, support career development, address business capability requirements, and strengthen organisational agility. </p> <p> Partner with the Learning &amp; Development Section to ensure learning interventions address competency gaps, succession priorities, performance outcomes, and organisational capability requirements.</p> <p> Develop Talent Planning dashboards and workforce analytics to provide leadership with insights into organisational performance, succession readiness, capability gaps, mobility, talent risks, and workforce trends. </p> <p> Develop, maintain, and continuously improve Talent Planning policies, procedures, governance documents, standards, and operating frameworks.</p> <p> Support Workforce Planning and Organisation Development initiatives by providing strategic talent insights, capability analysis, and evidence-based recommendations.</p> <p> Coach, mentor, and develop the Talent Planning team to build a strategically capable, high-performing function.</p> <p> Knowledge and Understanding of the Asset Management, QHSE Management System and IT Security Standard Requirements according to Integrated Management System (IMS), ISO 55001, ISO 14001, OHSAS 18001 and ISO 27001 to carry out the assigned duties as per the roles and responsibilities matrix.</p> <p><b><br></b></p><p><b>Job Qualifications and Experience </b></p> <p>Minimum Qualifications</p> <p> Bachelor's Degree in Human Resources, Business Administration, Organizational Psychology, Management, or a related discipline. </p> <p> Professional certification such as CIPD, SHRM, PHR, or SPHR is preferred.</p> <p> </p>

<p><b>Role Objectives: </b></p> <p>Handles core accounting processes and financial activities related to the General Ledger and Fixed Assets Accounting in coordination with the General Ledger and Fixed Assets Section Head. </p> <p>General Ledger Accounting processes through the Oracle Financial Accounting System. </p> <p>Handling all accounting activities and ensures all financial policies and procedures are implemented as per the International Financial Reporting Standards (IFRS) and within the company s framework. </p> <p><b><br></b></p><p><b>Responsibilities </b></p> <p> Booking of all GL Journal Vouchers (JV) into Oracle Financial System for the periodic accounts closing. </p> <p> Prepares daily, monthly &amp; periodic Bank Reconciliations for all OETC s valid bank accounts. </p> <p> Creates receipts for all Purchase Orders related to CAPEX Contracts upon request. </p> <p> Generates wire transfers / payments through Oracle Financial System for the approved invoices. </p> <p> Makes periodic Inventory reconciliation for the excess material received or returned from OETC existing / completed projects. </p> <p> Generates periodic MASS Addition for capitalization of the Fixed Assets, </p> <p> Prepares periodic accruals reconciliation for Operational Expenditures (Opex) and Capital Expenditure (Capex). </p> <p> Prepares Monthly and periodic Prepayments Application through Oracle Financial System and ensures that the periodic expenditures are allocated properly to the correct chart of accounts. </p> <p> Making monthly and periodic General Ledger (GL) reconciliation for all Control Accounts to ensure accuracy in company s periodic trial balance. </p> <p> Updates Company s Capital Working in Progress (CWIP) on monthly basis and reconciles the CWIP to match it with the Projects Module in the Oracle Financial System to ensure accuracy. </p> <p> Reviews and monitors the issued Purchase Orders through the Purchasing &amp; Finance approval Hierarchy within the Oracle Financial System. </p> <p> Prepares and maintains monthly Operating Expenditure (OPEX) accruals reconciliation to ensure correctness. </p> <p> Updates the Usufruct Details / information on a periodic basis to ensure all grid stations which under the usufruct contracts are entered efficiently in coordination with the Projects Department &amp; Administration Department. </p> <p> Handles all matters related to Taxation requirements in coordination with the section head. </p> <p> Contributes in monthly &amp; yearly financial closing task. </p> <p> Maintains an effective system of the general ledger control by means of regulations, internal procedures and periodic reports. </p> <p> Coordinates with various departments to obtain information and explanations that assists him / her in performing his / her duties. </p> <p> Generates periodic reports to support management in the decision-making process. </p> <p> Reviews and monitors the general ledger activities through an effective system in a timely manner and in line with the International Accounting and OETC s standards. </p> <p> Maintains records related to general ledger &amp; fixed assets and ensures proper archiving for quick and easy reference. </p> <p> Assists in the preparation of audit schedules, financial schedules and makes them available for accounting information and records for internal / external audit review. </p> <p> Provides analysis, details and explanations to the General Ledger and Fixed Assets Section Head on the status of OETC s general ledger accounts. </p> <p> Handles colleagues job responsibilities in case of their absence or annual leave as per the business requirements. </p> <p> Handles any tasks directed by General Ledger and Fixed Assets Section Head. </p> <p> Knowledge and Understanding of the Asset Management, HSE Management System and IT Security Standard Requirements according to ISO55001, ISO 14001, OHSAS 18001 and ISO 27001 to carry out the assigned duties as per the roles and responsibilities matrix.</p> <p><b><br></b></p><p><b>Job Qualifications and Experience </b></p> <p>Minimum Qualifications </p> <p> Bachelor s Degree in Accounting / Finance </p> <p>Professional Experience</p> <p> Minimum of 3 years experience in the field of Operational Expenditures.</p> <p> </p> <p> </p>

<p>Job Content </p> <p>The Database Administrator (DBA) role encompasses the administration, management, security, optimization, and continuous operation of OETC's enterprise database environment. It covers all activities related to database planning, implementation, configuration, monitoring, maintenance, backup and recovery, performance optimization, capacity management, security, high availability, disaster recovery, and lifecycle management.</p> <p>The role supports databases used by enterprise applications and business systems, ensuring data integrity, availability, confidentiality, and reliability. It includes database architecture, storage management, database migrations, upgrades, patch management, user access administration, database monitoring, automation, documentation, compliance, and integration with enterprise infrastructure and business applications.</p> <p>The position also covers database technologies, operational standards, technical governance, business continuity, cybersecurity compliance, performance reporting, and the adoption of best practices to maintain a secure, resilient, and scalable database environment that supports OETC's operational and strategic objectives.</p> <p>Area of responsibility</p> <p> Administer, maintain, and support enterprise database environments to ensure high availability, performance, and reliability.</p> <p> Install, configure, upgrade, patch, and maintain database management systems and related software.</p> <p> Monitor database performance and implement tuning and optimization to ensure efficient system operation.</p> <p> Perform database backup, restoration, replication, and disaster recovery activities to safeguard business data.</p> <p> Ensure database availability and integrity through proactive monitoring, preventive maintenance, and health checks.</p> <p> Manage database user accounts, roles, privileges, and access permissions in accordance with information security policies.</p> <p> Implement database security controls, encryption, auditing, and vulnerability remediation to protect organizational data.</p> <p> Create, modify, and maintain database objects, including schemas, tables, indexes, views, stored procedures, and functions.</p> <p> Troubleshoot and resolve database incidents, performance issues, and service disruptions within agreed Service Level Agreements (SLAs).</p> <p> Support business applications by providing database administration, technical support, and performance optimization.</p> <p> Plan and execute database upgrades, migrations, and patch deployments with minimal business disruption.</p> <p> Develop and maintain database standards, operational procedures, technical documentation, and configuration records.</p> <p> Perform database capacity planning and recommend infrastructure enhancements to meet future business requirements.</p> <p> Collaborate with application, infrastructure, network, cybersecurity, and vendor teams to ensure seamless service delivery.</p> <p> Support system implementation projects by providing database design, configuration, and technical expertise.</p> <p> Automate routine database administration tasks to improve operational efficiency and service quality.</p> <p> Monitor database backup jobs, replication status, storage utilization, and system alerts, taking corrective actions when required.</p> <p> Ensure compliance with OETC policies, cybersecurity standards, business continuity requirements, and applicable regulatory and audit requirements.</p> <p> Participate in disaster recovery planning, testing, and recovery exercises to ensure database resilience.</p> <p> Prepare periodic reports on database performance, availability, backup status, capacity utilization, and operational issues.</p> <p> Evaluate new database technologies, tools, and best practices to improve database services and operational efficiency.</p> <p> Provide technical guidance and knowledge sharing to IT teams and support continuous improvement initiatives.</p> <p> Coordinate with software vendors and third-party support providers for issue resolution, upgrades, and maintenance activities.</p> <p> Perform any other database administration duties assigned by the line manager in support of OETC's business objectives.</p> <p>MINIMUM EDUCATION, QUALIFICATIONS &amp; SKILLS</p> <p>Education:</p> <p> Bachelor's degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or a related field.</p> <p>Experience:</p> <p> 3 5 years of experience in Database Administrator</p> <p>Special Skills &amp; Knowledge: </p> <p> Strong knowledge of Oracle Database, Microsoft SQL Server, or other enterprise database management systems.</p> <p> Knowledge of database installation, configuration, administration, backup, recovery, and performance tuning.</p> <p> Understanding of High Availability (HA), Disaster Recovery (DR), replication, and database clustering technologies.</p> <p> Knowledge of SQL, stored procedures, and database scripting.</p> <p> Knowledge of enterprise backup and recovery solutions.</p> <p> Familiarity with database security, user access management, encryption, and auditing.</p> <p> Experience with database monitoring, troubleshooting, and capacity planning.</p> <p> Understanding of Windows Server and Linux operating systems</p> <p> Familiarity with ISO/IEC 27001 requirements and information security controls.</p> <p> Ability to diagnose and resolve DB technical issues in a timely and effective manner.</p> <p> Strong communication, documentation, problem-solving, and analytical skills.</p> <p> Ability to work independently, manage priorities, and support critical business systems.</p> <p> Strong analytical, troubleshooting, and problem-solving skills.</p> <p>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</p> <p> Professional certification (e.g., Microsoft Certified: Azure Database Administrator Associate / Microsoft SQL Server Certification )</p> <p> ITIL 4 Foundation Certification</p> <p>Preferred:</p> <p> Oracle Database Administration Certification </p> <p> Microsoft Certified: Azure Administrator Associate</p> <p> ISO/IEC 27001 Information Security Awareness</p> <p> PowerShell, Shell Scripting, or Python Automation</p> <p> Cloud Database Services</p> <p> </p>

<p><br></p> <p><b>Description</b></p> <p> Develop a comprehensive, long-term commissioning strategy specifically for the LDC's critical control systems (EMS, SCADA, and WAMS), ensuring alignment with OETC's broader infrastructure development plans.</p> <p> Provide direct strategic oversight across all testing and commissioning initiatives related to LDC system upgrades, integrations, and new system deployment.</p> <p> Mentor and develop the commissioning and testing team, setting KPIs to measure the effectiveness and efficiency of all control system activities.</p> <p> Serve as the primary technical liaison for commissioning and testing matters with leadership, other department heads (e.g., Engineering, Operations), and external vendors/system integrators.</p> <p> Represent OETC in industry forums and with APSR on issues related to the commissioning and compliance of control and monitoring systems.</p> <p> Resolve high-level conflicts or challenges that arise during complex LDC system projects to ensure timely and effective completion.</p> <p> Establish and implement a risk management framework for the control system commissioning program, including a departmental risk matrix to identify and mitigate potential technical, operational, and safety-related risks.</p> <p> Develop and enforce internal audit and quality assurance protocols to guarantee adherence to international best practices and regulatory requirements for EMS/SCADA/WAMS systems.</p> <p> Champion the adoption of new technologies and methodologies, such as automated testing, and advanced analytics, to modernize and future-proof the commissioning process for LDC systems.</p> <p> Create and maintain a knowledge base for all commissioning and testing data, ensuring valuable insights are captured and shared for future control system projects.</p> <p> Foster a culture of continuous learning and professional development within the team, building deep in-house expertise in modern control system technology.</p> <p>Minimum Qualifications (Educational Qualifications, Trainings or Certifications)</p> <p> Bachelor s degree in electrical engineering or equivalent qualification.</p> <p>Professional Experience</p> <p> Minimum of 7+ years experience in large, interconnected power system operations in relevant field.</p> <p> </p>

<p> <strong>Job Contents:</strong> </p> <p>Design, procure, Maintain all types of SCADA equipment and Substation Control Systems. Ensuring proper preventive programs, compliance to Cyber Security requirements as outlined by APSR and ensure availability of SCADA systems for continuous operation of all grid stations and Control Centers.</p> <p> Carrying out regular maintenance of the Substation control System and RTU systems as defined in asset Class Strategy for SCADA Systems.</p> <p> Achieve SCADA System availability as defined in Asset Class Strategy for SCADA Systems.</p> <p> Providing Technical Support for new SCADA requirements.</p> <p> Coordination with various OEMs in technical issues related SCADA systems. </p> <p> Understanding and compliance to APSR Cyber Security requirements.</p> <p> Compliance and preparation of SOPs to meet business needs.</p> <p> Fully aware of Grid Code requirements and complying to it</p> <p> Responding to internal and external auditors.</p> <p> Ensure compliance to utility standards for Substation Automation best practices. </p> <p> Carrying out the commissioning of SCS/RTU systems.</p> <p> Verification of design documents for SCS systems from different vendors.</p> <p> Verification of functional description documents for SCS systems from different vendors.</p> <p> Coordinating with Projects, Consultants &amp; EPC s for new substations commissioning and ensure system delivered in line with tender requirements.</p> <p> Review of FAT and SAT Documents and attending the tests at OEM Factories.</p> <p> Sharing skills and experience with colleagues and supporting the development of others through coaching where possible.</p> <p> <strong>Job Qualifications and Experience:</strong> </p> <p>Bachelor s degree in electrical / Instrumentation / Electronics / computer Engineering . </p> <p> <strong>Professional Experience:</strong> </p> <p>Minimum of 3 to 6 years experience in SCADA, SCS system and RTU sys.</p> <p> </p>

<p><br></p><p>About the job Server reports to the Food and Beverage Supervisor. As Server, you will be responsible for the following duties:</p><ul><li>To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and a demonstrate a professional image for our guests</li><li>To ensure that mise en place is completed shift to shift and during service in order to provide an efficient service.</li><li>To ensure a full knowledge of the menu and wine list in order to respond or amend guests requests to their full satisfaction.</li><li>To greets guests and establish rapport in order to ensure guest satisfaction.</li><li>To ensure that the restaurant is kept clean and in appropriate order at all times.</li><li>To assist and prepare all VIP amenities in order to deliver them in compliance with our Legendary Quality Standards</li><li>To ensure that all service steps are performed in order to reach guest satisfaction and to comply with our Legendary Quality Standards</li><li>To ensure all dishes are presented in compliance with hotel standards and food &amp; beverage specifications.</li><li>To deliver service according to hotel standards and guest requirements in a friendly, courteous and efficient manner</li><li>To up-sell services and products to our guests always, enhancing service and generating increased revenue.</li><li>To perform any tasks relating to billing according to hotel service standards and cashiering policies</li><li>To report any guest comments or complaints to the manager on duty in In Room Dining allowing prompt corrective action</li><li>To perform clearing of tables and trays in the wash service area ensuring efficient rotation of silver, china and glassware and keeping breakage to a minimum</li><li>To perform duties relating to counting linen on a rota basis</li><li>To cooperate with colleagues and provide practical support.</li><li>To perform additional duties as related to the position or as prescribed by management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Server, we expect from you:</p><ul><li>Previous experience as a Server in a luxury property is preferred.</li><li>Proficiency in English is essential; additional or Arabic language skills are a plus.</li><li>Ability to operate the software system to process orders efficiently.</li><li>Strong understanding of the outlet's concept and food and beverage offerings to effectively communicate with guests.</li></ul><p><br></p>

<p>The PBX Operator is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual guest needs while ensuring a complete follow up. The PBX Operator will assist our guests and colleagues in emergency situation by distributing our emails, alerts, and messages in timely manner.</p><p><strong>Responsibilities</strong></p><p><strong>General:</strong></p><ul><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li><li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li><li>It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.</li><li>It is part of your role and your responsibility to fully support all learning and development activities.</li><li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li><li>Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li><li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li><li>Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li><li>Act as a hotel ambassador at all times.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li><strong>Departmental:</strong></li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>Answer hotel s main telephone number and connect guest and colleagues to the correct telephone extension.</li><li>Greet all callers with warm and sincere greeting.</li><li>To carry out wake-up call procedures to perfection and maintain accurate and appropriate records</li><li>To take and retrieve messages, both in Voicemail and HelloMO, in the appropriate manner.</li><li>To be able to take messages in writing and ensuring delivery.</li><li>To maintain a good working relationship with all departments</li><li>To make sure to assist all departments calls when they revert to the board.</li><li>Ensure there is sufficient stationary at all times</li><li>Tables and chairs should be clean and keyboard should be turn around and discard of any foreign objects</li><li>Make sure printers are working at all times and contact IT Department when maintenance or ink are needed</li><li>Assist Reservations Department, Front Office and Room Service when needed</li><li>Anticipate and recognize individual guest needs.</li><li>Able to think clearly, quickly, maintain concentration, and composure to make conscious decisions.</li><li>Monitor telephones system problems and alert pertinent departments in an effort to correct said problems in an expedited manner to prevent guest dissatisfaction.</li><li>Pass on requests in a timely and accurate manner to appropriate colleagues.</li><li>Communicate with security as necessary in the event of an emergency.</li><li>Document all guest requests, complaints or problems immediately and notify designated department/ personnel for resolving the situation.</li><li>Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li><li>Maintain complete knowledge of:</li><li>All hotel features/services, hours of operations.</li><li>All hotel restaurant food concepts, dress code and ambiance.</li><li>All hotel room types, number /names, amenities and locations.</li><li>Scheduled daily group activities, names and locations of meeting/banquet rooms</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>The PBX Operator is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual guest needs while ensuring a complete follow up.</li><li>The PBX Operator will assist our guests and colleagues in emergency situation by distributing our emails, alerts, and messages in timely manner.</li><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li><li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li><li>It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.</li><li>It is part of your role and your responsibility to fully support all learning and development activities.</li><li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li><li>Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li><li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li><li>Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li><li>Act as a hotel ambassador at all times.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>Answer hotel s main telephone number and connect guest and colleagues to the correct telephone extension.</li><li>Greet all callers with warm and sincere greeting.</li><li>To carry out wake-up call procedures to perfection and maintain accurate and appropriate records</li><li>To take and retrieve messages, both in Voicemail and HelloMO, in the appropriate manner.</li><li>To be able to take messages in writing and ensuring delivery.</li><li>To maintain a good working relationship with all departments</li><li>To make sure to assist all departments calls when they revert to the board.</li><li>Ensure there is sufficient stationary at all times</li><li>Tables and chairs should be clean and keyboard should be turn around and discard of any foreign objects</li><li>Make sure printers are working at all times and contact IT Department when maintenance or ink are needed</li><li>Assist Reservations Department, Front Office and Room Service when needed</li><li>Anticipate and recognize individual guest needs.</li><li>Able to think clearly, quickly, maintain concentration, and composure to make conscious decisions.</li><li>Monitor telephones system problems and alert pertinent departments in an effort to correct said problems in an expedited manner to prevent guest dissatisfaction.</li><li>Pass on requests in a timely and accurate manner to appropriate colleagues.</li><li>Communicate with security as necessary in the event of an emergency.</li><li>Document all guest requests, complaints or problems immediately and notify designated department/ personnel for resolving the situation.</li><li>Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li><li>Maintain complete knowledge of:</li><li>All hotel features/services, hours of operations.</li><li>All hotel restaurant food concepts, dress code and ambiance.</li><li>All hotel room types, number /names, amenities and locations.</li><li>Scheduled daily group activities, names and locations of meeting/banquet rooms</li></ul>