وظائف الخليج

<p>Develop and coordinate inspiring, relevant and consistent communication content across all customer touchpoints, working closely with creative agencies and internal stakeholders to deliver communication that drives business results, strengthens the IKEA brand, and creates a seamless omnichannel customer experience in the local market. The role is responsible for supporting the creation, adaptation, implementation and follow-up of campaign content across all paid, owned and earned channels, excluding day-to-day social media management, while ensuring alignment with brand guidelines, tone of voice, commercial priorities and customer insights.</p><p><strong>Desired Candidate Profile</strong></p><p>Support the development and execution of communication campaigns that drive awareness and consideration in the different customer meeting points . Generating and converting demand Develop clear and inspiring communication briefs for creative agencies and follow up the creative process from briefing to implementation. Coordinate the development of campaign assets for offline and online channels, including TV, radio, outdoor, print, IKEA Family, website, app, in-store and PR activations. Secure that all communication content is aligned with IKEA Brand values, visual identity, tone of voice and communication guidelines. Adapt global and regional communication materials to the local market, ensuring relevance for customers. Collaborate with social media specialists to ensure campaign consistency and a unified customer experience across all channels Work closely with , ecom, sales, com in , sales , Family , and Customer Experience teams to secure integrated omnichannel communication. Coordinate content production with agencies, photographers, designers, copywriters and other external partners. Ensure consistency and quality of communication across all channels and customer touchpoints. Follow up campaign implementation and collect learnings to improve future communication performance. Monitor communication trends, media developments, customer behaviors and competitor activities to identify opportunities for innovation and improvement. Support the development of IKEA Family communication initiatives (basic level) Build strong working relationships with agencies and internal stakeholders to secure effective collaboration and high-quality execution. Contribute actively to creating an open, collaborative and learning-oriented environment, acting as a role model for IKEA values.</p>

<p>Drive IKEA Morocco's local relevance, business growth and corporate reputation through impactful events, strategic partnerships and public relations activities, while collaborating closely with the Service Office to adapt and execute regional initiatives in the Moroccan market.</p><p>Plan, coordinate and execute commercial events and marketing activations supporting IKEA campaigns and commercial priorities. Coordinate store openings, pop-up launches and special customer events. Manage event logistics, suppliers, production, budgets and timelines. Ensure all activations deliver a consistent IKEA brand experience and support customer acquisition, visitation and sales.</p><p>Strategic Partnerships Identify, develop and manage strategic B2B and B2C partnerships that support IKEA business objectives. Build relationships with commercial partners, institutions, NGOs, developers and external stakeholders. Identify sponsorship and collaboration opportunities aligned with IKEA's brand and commercial priorities. Negotiate partnership agreements together with relevant internal stakeholders. Evaluate partnership performance and business impact.</p><p>Commercial Public Relations Develop and execute PR activities supporting product launches, campaigns and commercial initiatives. Coordinate media coverage around commercial campaigns and seasonal activities. Organize media previews, product launches and press events. Build relationships with lifestyle, home furnishing and consumer media. Identify storytelling opportunities that increase brand awareness and commercial impact. Coordinate interviews, podcasts and editorial opportunities supporting IKEA campaigns.</p><p>Corporate Public Relations Support and strengthen IKEA Morocco's corporate reputation. Coordinate local PR activities related to corporate announcements, sustainability initiatives, business milestones, investments and strategic projects. Organize corporate press conferences and media briefings. Develop relationships with business media, journalists and institutional stakeholders. Support crisis communication activities whenever required.</p><p>Community Engagement Develop initiatives that strengthen IKEA's relationship with local communities. Coordinate community engagement and CSR-related activities. Build partnerships with local organizations, associations and institutions. Represent IKEA at relevant external events and community initiatives.</p><p>Service Office Collaboration Act as the main point of contact between IKEA Morocco and the Service Office for PR, events and partnership initiatives. Collaborate closely with the Service Office PR &amp; Events team to adapt and execute regional initiatives locally. Support the implementation of regional communication plans while identifying additional opportunities relevant to the Moroccan market. Ensure alignment with IKEA global brand guidelines and regional communication priorities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Plan, coordinate and execute commercial events and marketing activations supporting IKEA campaigns and commercial priorities.</li><li>Coordinate store openings, pop-up launches and special customer events.</li><li>Manage event logistics, suppliers, production, budgets and timelines.</li><li>Ensure all activations deliver a consistent IKEA brand experience and support customer acquisition, visitation and sales.</li><li>Identify, develop and manage strategic B2B and B2C partnerships that support IKEA business objectives.</li><li>Build relationships with commercial partners, institutions, NGOs, developers and external stakeholders.</li><li>Identify sponsorship and collaboration opportunities aligned with IKEA's brand and commercial priorities.</li><li>Negotiate partnership agreements together with relevant internal stakeholders.</li><li>Evaluate partnership performance and business impact.</li><li>Develop and execute PR activities supporting product launches, campaigns and commercial initiatives.</li><li>Coordinate media coverage around commercial campaigns and seasonal activities.</li><li>Organize media previews, product launches and press events.</li><li>Build relationships with lifestyle, home furnishing and consumer media.</li><li>Identify storytelling opportunities that increase brand awareness and commercial impact.</li><li>Coordinate interviews, podcasts and editorial opportunities supporting IKEA campaigns.</li><li>Support and strengthen IKEA Morocco's corporate reputation.</li><li>Coordinate local PR activities related to corporate announcements, sustainability initiatives, business milestones, investments and strategic projects.</li><li>Organize corporate press conferences and media briefings.</li><li>Develop relationships with business media, journalists and institutional stakeholders.</li><li>Support crisis communication activities whenever required.</li><li>Develop initiatives that strengthen IKEA's relationship with local communities.</li><li>Coordinate community engagement and CSR-related activities.</li><li>Build partnerships with local organizations, associations and institutions.</li><li>Represent IKEA at relevant external events and community initiatives.</li><li>Act as the main point of contact between IKEA Morocco and the Service Office for PR, events and partnership initiatives.</li><li>Collaborate closely with the Service Office PR &amp; Events team to adapt and execute regional initiatives locally.</li><li>Support the implementation of regional communication plans while identifying additional opportunities relevant to the Moroccan market.</li><li>Ensure alignment with IKEA global brand guidelines and regional communication priorities.</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Flight Safety function, the SMS/SGS (Safety Management System) Referent is responsible for conducting investigations related to safety events within the MRO. They actively contribute to identifying root causes and deploying corrective actions, in close collaboration with operational teams.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b><br></b></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Main responsibilities:</b></font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conduct investigations following security events (incidents, deviations, technical events)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collect, analyze and consolidate event-related data</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify the root causes using appropriate analysis methods (5 Whys, fault tree analysis, etc.)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Propose relevant corrective and preventive actions</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To monitor the implementation and effectiveness of actions</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in promoting a safety culture within operational teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide regular reporting to the SMS manager.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of investigation processes.&nbsp;</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Formation Bac+5</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Training or professional experience in aeronautical engine maintenance is highly desirable.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of MRO environments and maintenance processes</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical skills and rigor in data processing</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to interact with rational operational field teams</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good written and oral communication skills in French and English</font></font></li></ul>

<p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events. RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs &amp; promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p>

<p>You are motivated by customer relations and wish to work in a dynamic and human-centered company? Foundever is recruiting Advisors for its Casanearshore site. Your mission: to provide complete and quality support to customers while ensuring their satisfaction and loyalty. As an Advisor, you will be responsible for: - Receiving and managing incoming customer calls, - Listening, diagnosing needs, and providing precise, adapted solutions, - Proposing additional sales in response to requests, - Applying established processes and mastering internal tools, - Communicating any useful information to improve service quality, - Achieving and exceeding set qualitative and quantitative objectives.</p><p><strong>Desired Candidate Profile</strong></p>We are looking for motivated and attentive candidates, with: - A Baccalaureate level or higher, - An excellent level of French, both spoken and written, - A strong sense of customer service and commercial acumen, - Good command of IT tools, - Punctuality, regular attendance, and a sense of commitment.

<p>TRIGO is a global leader in inspection, quality management, and operational excellence solutions for demanding industries such as automotive, aeronautics, and other advanced sectors. With a presence in 28 countries across 4 continents, TRIGO supports its industrial partners in the continuous improvement of their processes, relying on recognized expertise and dedicated teams.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience in aeronautical wiring (1-2 years)</li><li>Bac +2 (BTS, DUT, DEUG, DEUST, TS, ...)</li></ul>

<p>Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes. What You Will Do: Handle customer inquiries via chat and email in a professional and courteous manner Resolve issues efficiently while providing accurate and detailed responses Maintain a strong focus on customer satisfaction and deliver an excellent support experience Apply the latest and greatest customer happiness practices Maintain deep understanding of client solutions and meet KPI Communicate with developers and cross-functional specialists.</p><p><strong>Desired Candidate Profile</strong></p><p>What you need to succeed in this role:</p><ul><li>Excellent English communication skills (at least C1 level)</li><li>Experience in customer support for at least 1 year</li><li>Experience with help desk software and remote support tools</li><li>Positive, proactive and responsible attitude</li><li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)</li><li>Will be a great plus: Technical support experience</li></ul>

<p>Provides a full range of administrative, clerical office support to Guest Experience and Concierge team to ensure a smooth arrival and memorable stay for VIP,, Long Stay and Celebrity guests while complying with all Four Seasons policies and procedures. Directs staff that performs the following duties and will also perform these duties on own. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons policies.</p><p>Provides a full range of administrative, clerical office support to Guest Experience and concierge Team</p><p>Handle and process purchase orders for all ordering required for Guest Experience / Concierge team ensuring quotes/bidding process is carried out.</p><p>Communicate and coordinate guest needs with Reservations, Front Desk, Housekeeping, Guest Services, Room Service, Pool and Beach, Florist and Sales to satisfy VIP, Long Stay and Celebrity guest needs.</p><p>Contact guest prior to arrival to inquire about any specific needs or accommodations.</p><p>Coordinate amenities with room service and place special occasion, kids, and pet amenities in guest rooms</p><p>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions etc.</p><p><strong>Desired Candidate Profile</strong></p><p>One year previous luxury hotel experience, preferably in the front office/reservations/concierge departments Requires a working knowledge of the Front Desk and Concierges aspect of Four Seasons services, policies or operations and general knowledge of Housekeeping, the hotel and area. Working knowledge is generally learned on-the-job. It requires knowledge for the ability to operate computer equipment and the reservations system. The Ability to read and speak English, french, arabic.</p>

<p>Attached to the Industrial Service Manager, you will be responsible for carrying out maintenance operations and controlling utilities such as steam, hot air production, water, compressed air, and chilled water.</p><p>Specifically, you will need to:</p><ul><li>Ensure the application and adherence to safety and environmental rules and instructions related to the position;</li><li>Ensure adherence to hygiene rules related to the position: application of NQMS, 5S, and HACCP;</li><li>Apply procedures and best practices related to your AMM role;</li><li>Control boiler operation: installation regulation, safety control, periodic maintenance, and interventions;</li><li>Perform analyses and report results on control lists;</li><li>Maintain and repair machines and equipment in the Industrial Service department;</li><li>Ensure preventive maintenance;</li><li>Inform other technicians of anomalies and unfinished work;</li><li>Participate in continuous improvement projects.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You hold a Bac+2 (equivalent to an Associate's degree or Higher National Diploma) in Electromechanics or Refrigeration, Air Conditioning, and Thermal Engineering;</p><p>You have experience as a boiler operator;</p><p>You have a good command of the French language, both written and spoken;</p><p>You are capable of using computer tools;</p><p>You have leadership skills, good interpersonal qualities, and a good sense of initiative.</p>

<p>Ensure the sourcing, negotiation, and purchase of goods, materials, and services to meet the operational needs of the factory.</p><p>Specifically, you will:</p><ul><li>Prepare price requests (RFQs) or tender requests (RFPs) for major requests, send them to suppliers, and collect the received offers.</li><li>Establish comparative tables based on supplier quotes for factory contracts and purchases.</li><li>Negotiate with suppliers within defined authority thresholds.</li><li>Contribute to the development of new suppliers and the expansion of the existing portfolio (supplier research, supplier visits, etc.) to ensure speed, accuracy, and competitive costs in line with Nestlé guidelines.</li><li>Participate in the sourcing, management, and negotiation of different spending categories related to annual contracts.</li><li>Support the company's overall objectives by ensuring the continuity of supplies necessary for operations.</li><li>Manage daily claims with suppliers and escalate critical issues to the Procurement Specialist.</li><li>Handle technical aspects related to MRP (MRP monitoring, RFQ launch, comparative analyses, purchase order creation requests to NBS, updating spare parts references in coordination with the Engineering team and Warehouse Supervisor).</li><li>Ensure that suppliers deliver the required materials, spare parts, and services on time for the factory.</li><li>Monitor the execution of purchase orders (order confirmation, anticipation of delivery dates, collection of necessary documents in advance, etc.) until reception in the warehouse.</li><li>Follow up with the freight forwarder for the customs clearance of all imported goods.</li><li>Track supplier performance and implement necessary corrective actions.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bac +2/+3 and initial experience in a similar role</p><ul><li>Rigor and method in work.</li><li>Strong customer service orientation.</li><li>Ability to work effectively in a team.</li><li>Ability to lead projects successfully.</li><li>Demonstrated experience in using Total Cost of Ownership (TCO) analysis, risk management, responsible sourcing, and supplier relationship management.</li><li>Excellent negotiation skills within cross-functional and international teams.</li></ul>

<p>Who are we? Concentrix is an international company implanted in more than 70 countries. Specialists in improving the customer experience and optimizing business processes, we help companies transform and achieve excellence, in an inclusive, collaborative and innovative environment.</p><p>Your mission as a Customer Advisor</p><p>Your main role will be to be our clients' privileged point of contact. You will be responsible for:</p><ul><li>Accompanying prospects and clients in solving problems or providing information.</li><li>Actively contributing to promoting our brand image and developing customer satisfaction.</li><li>Effectively managing complaints.</li><li>Being an ambassador for customer satisfaction!</li></ul><p>By what means?</p><p>Incoming calls, emails, letters, and potentially interactions via social networks. No telephone prospecting!</p><p>What we offer you:</p><p>At Concentrix, we make valuing our talent a priority. Here are the unique benefits we offer to recognize your contribution:</p><p>Remuneration and benefits:</p><ul><li>Language bonus for multilingual profiles</li><li>Performance bonuses</li><li>Regularity bonus starting from 12 months</li><li>Special Eid al-Adha bonus</li><li>Flexible hours with the possibility of remote work after integration</li><li>Free access to the gym</li><li>Transport provided</li></ul><p>Social benefits:</p><ul><li>Advantageous health insurance + CNSS/AMO</li><li>Complementary pension after one year</li></ul><p>Optimal working conditions:</p><ul><li>Initial and continuous training.</li><li>A work environment that values quality of life at work.</li><li>Professional development prospects.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Perfect command of French, both written and spoken.</li><li>Mastery of Moroccan Dialect (Darija) with an acceptable level of English.</li><li>Excellent communication skills, organized, autonomous, and a positive attitude.</li><li>Proficiency in digital tools and a natural curiosity for adopting new technologies.</li><li>Knowledge of Fintech / Banking / Financial Services industries.</li><li>Digital customer relationship experience.</li></ul>

<p>Who are we? Concentrix is an international company with a presence in over 70 countries. We are specialists in improving customer experience and optimizing core processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</p><p>Your mission as a Customer Advisor:</p><p>Your primary role will be to be the privileged point of contact for our clients. Your missions will be to:</p><ul><li>Handle automobile claims declarations from policyholders.</li><li>Analyze contract guarantees to validate coverage.</li><li>Process financial settlements for files according to established procedures.</li><li>Provide quality customer support throughout the claim process.</li><li>Collaborate with experts to optimize processing times.</li></ul><p>By what means? Inbound calls, emails, letters, and potentially interactions via social networks. No telephone prospecting!</p><p><strong>Desired Candidate Profile</strong></p><p>What we offer you:</p><p>At Concentrix, we prioritize the recognition of our talents. Here are the unique benefits we offer to acknowledge your contribution:</p><ul><li>Remuneration and benefits: Language bonus for multilingual profiles, Performance bonuses, Regularity bonus starting from 12 months, Special Eid al-Adha bonus, Flexible working hours with the possibility of remote work after integration, Free access to the gym, Transport provided.</li><li>Social benefits: Advantageous health insurance + CNSS/AMO, Complementary retirement after one year.</li><li>Optimal working conditions: Initial and continuous training, A work environment that values quality of work life, Professional development opportunities.</li></ul><p>The profile we are looking for:</p><p>We are looking for talents who possess:</p><ul><li>Perfect mastery of automobile claims management techniques.</li><li>Successful prior experience in a contact center or insurance company.</li><li>Excellent oral and written communication skills adapted to customer relations.</li><li>Proven administrative rigor in following up on technical files.</li><li>Strong results orientation to drive performance indicators.</li></ul><p>Our recruitment process:</p><ol><li>Telephone pre-qualification: a first discussion with a member of the recruitment team to validate the prerequisites for the position.</li><li>In-person: Collective presentation, answers to your questions, and written tests (French and IT).</li><li>Individual interview (30 minutes): an in-depth discussion with a member of our recruitment team to validate your skills and align your ambitions with our culture.</li></ol><p>Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction meet!</p>

<p>The inbound call handler is responsible for answering incoming customer calls by phone. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team leader, their main responsibilities include: Receiving incoming customer calls, Actively listening to the speakers, Identifying their needs, analyzing their requests and directing them, Maintaining the highest quality of customer service, Ensuring the achievement of the quantitative and qualitative objectives of the project.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect mastery of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial logic. Real listening skills. Unwavering empathy.</p>

<p>For all clients, the mission of a Digital Advisor consists of: Responding to customer requests in writing within the allotted time. Assisting the customer until their commercial or first-level technical problem is resolved. Guaranteeing the achievement of the quantitative and qualitative objectives of the project. Before taking on the mission, complete training is provided to prepare them for the responsibilities entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of written French. Impeccable spelling. Ability to adapt discourse to the interlocutor. Fast typing speed. Team and company spirit. Unwavering empathy.</p>

<p>Responsible for working on quotes for small to medium customers. Review, understand, and verify all data is complete on the Strategic Quote Coversheet (SQCS). Preparation and data entry of customer quotes into Arrow's IQ and Sales Desktop system. Download customer quote information from 3rd party software tools, and format and prepare data for entry into Arrow IQ quote tool which may require intermediate Excel skills. Identify and correct any NEDA assignment discrepancies in the IQ tool. Initial scrubbing of part numbers for accuracy using Part Search and Component Quest tools. Accurately PMView and communicate the quote strategy set by the SMR into the Basic Quote Cover Sheet. Monitor and action the Unassigned Quote Queue. Upon completion of Markup, down load quote from Arrow IQ system back into the requested format. Verify data and prepare quote for return to customer.</p><p><strong>Desired Candidate Profile</strong></p><p>Has developed knowledge and skills through formal training or considerable work experience Entry level often for those with work experience in the skill area Works within established procedures with a moderate degree of supervision Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions Experience / Education Typically requires a 2 year degree and 2 4 years of experience or High school graduate with equivalent related experience. May require specific certifications.</p>

<p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>

<p>Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. Receive deliveries, store perishables properly, and rotate stock. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: No high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p>As part of the group IT department, you will be responsible for the administration, implementation, configuration, maintenance, security, and management of IT systems and resources for the Digital Virgo Morocco subsidiary. MAIN ACTIVITIES Objectives set by the IT department: Be the guarantor and ambassador of the internal IT service on site. Contribute to the evolution of the IS (cloud strategy, virtualization, tool convergence, workstation security). Supervise &amp; implement evolution projects according to needs. Participate in the development of dashboards to precisely track the on-site IT environment. Monitor technological evolutions and be a force for proposals to management. Installation, maintenance, and security of the local IT environment: Configure workstations and various peripheral equipment, as well as the software environment required for the user’s tasks and functions, in compliance with the IT department’s technological orientations and procedures. Supervise the information network infrastructure and ensure its operation and security. In coordination with the group IT office manager, and under the responsibility of the local infrastructure manager, implement evolution projects according to user needs in compliance with group standards. Manage subcontracting: calls for tenders, selection of service providers, contract management, technical monitoring. Manage the local internal IT service budget: ensure control of budgets related to information system evolution, supervise the purchase of IT equipment and software, manage license pools.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Profile required: Bac +3 Bac +4 in IT, systems, and networks. Proven experience in a similar role (at least 3 years). Proficiency in Windows Server environments, Active Directory, O365, VPN, network security, firewalls, IP telephony. Good level of communication in French and English (written and oral). Sense of service, rigor, autonomy, and team spirit.</p>

<p>To provide a courteous, professional, efficient and flexible service at all times, following the hotel F&amp;B operation standards manual. To undertake any reasonable tasks and secondary duties as assigned by your direct supervisor of the day. To perform opening and closing procedures established for the respective outlet as assigned. To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food &amp; Beverage combinations and up sell alternatives. To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures. To ensure that the respective outlet and surrounding area are kept clean and organized at all times. To handle guest enquiries in a courteous and efficient manner. To establish a rapport with guests maintaining good customer relationship. To monitor operating supplies and reduce spoilage and wastage. To report guest complaints or problems to outlet supervisor / Assistant Manager and Manager if no immediate solution can be found and assure follow up with guests. To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment. To be entirely flexible and adapt to rotate within the different sub sections of the F&amp;B Department or any other Department of the hotel as assigned. To carry out any other reasonable duties as assigned by the Head Waiter / Assistant Manager and supervisor.</p><p><strong>Desired Candidate Profile</strong></p><p>The following knowledge, skills and abilities are required: Attention to detail, style and aesthetics of hotel is critical. Outstanding verbal and written communications skills. College Degree in Hospitality or similar field. 2 years experience in similar role. Good proficiency in English, Arabic and French</p>