وظائف تسويق الكترونى في الجزائر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<p><b>About the Role:&nbsp;</b></p><p><br></p><p>The Program Officer is a hands-on implementation role responsible for the day-to-day operational delivery of the StartAlgeria program in Algeria. The Officer will work closely with the Flat6Labs Program Manager to coordinate logistics, manage local vendors and service providers, organize and oversee program events, and ensure all activities are executed on schedule and in line with program requirements.The Program Officer will also serve as the main focal point for participating ESOs, experts, and mentors, following up on engagement and coordinating session delivery agendas to ensure smooth implementation and continuous collaboration throughout the programme lifecycle. This role is well suited to an organized, detail-oriented professional with experience in program or project coordination, events management, or a related field. The Officer does not carry a strategic or external-relations mandate; their focus is on execution quality, operational reliability, and responsive support to program participants.</p><p><br></p><p><b>&nbsp;Key Responsibilities:</b></p><p>Program Coordination</p><ul><li>Coordinate the day-to-day operational delivery of the program in close collaboration with the Flat6Labs Program Manager.</li><li>Maintain the program calendar and ensure all activities, sessions, and deadlines are tracked and communicated to relevant parties in a timely manner.</li><li>Oversee virtual and physical workshops and events.</li><li>Organize and finalize all session planning and preparatory work.</li><li>Track ESO participation levels and attendance across all scheduled sessions.</li><li>Manage the onboarding and offboarding journey for all ESOs.</li><li>Manage all aspects of attendee outreach, including drafting and dispatching invitations, registration confirmations, event reminders, and subsequent follow-up messages.</li></ul><p>Events Management</p><ul><li>Manage logistics for program bootcamps, info sessions, workshops, program closure event and other convenings, including venue sourcing, A/V, catering, technical equipment, materials, and participant communications before and during event day.</li><li>Source and manage local vendors and service providers, obtaining quotes, overseeing delivery, and ensuring quality and value for money.</li><li>Maintain up-to-date records of expenditures, vendor contracts, and logistical arrangements for reporting purposes.</li><li>Prepare event documents and briefing notes, and ensure the Flat6Labs team and any external facilitators are fully informed ahead of each session.</li><li>Provide post-event debriefs and document key operational takeaways to support continuous improvement.</li></ul><p>ESO Support &amp; Participant Engagement</p><ul><li>Serve as the first point of contact for participating ESOs on all operational and logistical matters throughout the program.</li><li>Monitor ESO session attendance and engagement, following up proactively to address absences or logistical barriers.</li><li>Distribute program materials, assignments, and resources to ESO participants and ensure they have everything required to participate fully.</li><li>Escalate substantive concerns or ESO feedback to the Flat6Labs Program Manager for follow-up.</li></ul><p>Reporting, Data &amp; Communications</p><ul><li>Prepare periodic program progress reports for the Flat6Labs Program Manager, capturing activity status, attendance, issues, and next steps.</li><li>Ensure data collection (attendance records, participant feedback, activity logs) is conducted consistently and in line with program guidelines.</li><li>Support the preparation of donor and management reports by compiling and organizing operational data as directed.</li><li>Coordinate with the Flat6Labs Marketing and Communications team to ensure program events are promoted locally and that relevant content is captured during activities.</li><li>Ensure timely submission of all required reports and documentation to the Monitoring &amp; Evaluation team</li></ul><p>Post-Program Wrap-Up</p><ul><li>Support the smooth close-out of the program, including final event logistics, participant follow-up communications, and materials archiving.</li><li>Assist with data collection for final program reporting, including compiling attendance, activity summaries, and participant feedback.</li><li>Document operational lessons learned and contribute to close-out reports as directed by the Flat6Labs Monitoring &amp; Evaluation team.</li></ul><p>For more details, check this document</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Management, Business Administration, or a related field is required. A master s degree in one of these fields is preferred but not required. At least 2 years of experience in program coordination, project management, events management, or a related operational role. Demonstrated ability to manage multiple tasks and deadlines simultaneously, with strong attention to detail and organizational skills. Experience coordinating logistics for events or workshops, including vendor management and on-site coordination. Proficiency in standard office and productivity tools (e.g. Google Workspace or Microsoft Office); comfort with shared trackers and project management tools. Strong written and verbal communication skills in French, Arabic and English. Based in Algeria, with availability to be present on-site for program events.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role: The Program Officer is a hands-on implementation role responsible for the day-to-day operational delivery of the StartAlgeria program in Algeria.<br> The Officer will work closely with the Flat6Labs Program Manager to coordinate logistics, manage local vendors and service providers, organize and oversee program events, and ensure all activities are executed on schedule and in line with program requirements.<br>The Program Officer will also serve as the main focal point for participating ESOs, experts, and mentors, following up on engagement and coordinating session delivery agendas to ensure smooth implementation and continuous collaboration throughout the programme lifecycle.<br> This role is well suited to an organized, detail-oriented professional with experience in program or project coordination, events management, or a related field.<br> The Officer does not carry a strategic or external-relations mandate; their focus is on execution quality, operational reliability, and responsive support to program participants.<br> Key Responsibilities: Program Coordination Coordinate the day-to-day operational delivery of the program in close collaboration with the Flat6Labs Program Manager.<br> Maintain the program calendar and ensure all activities, sessions, and deadlines are tracked and communicated to relevant parties in a timely manner.<br> Oversee virtual and physical workshops and events.<br> Organize and finalize all session planning and preparatory work.<br> Track ESO participation levels and attendance across all scheduled sessions.<br> Manage the onboarding and offboarding journey for all ESOs.<br> Manage all aspects of attendee outreach, including drafting and dispatching invitations, registration confirmations, event reminders, and subsequent follow-up messages.<br> Events Management Manage logistics for program bootcamps, info sessions, workshops, program closure event and other convenings, including venue sourcing, A/V, catering, technical equipment, materials, and participant communications before and during event day.<br> Source and manage local vendors and service providers, obtaining quotes, overseeing delivery, and ensuring quality and value for money.<br> Maintain up-to-date records of expenditures, vendor contracts, and logistical arrangements for reporting purposes.<br> Prepare event documents and briefing notes, and ensure the Flat6Labs team and any external facilitators are fully informed ahead of each session.<br> Provide post-event debriefs and document key operational takeaways to support continuous improvement.<br> ESO Support &amp; Participant Engagement Serve as the first point of contact for participating ESOs on all operational and logistical matters throughout the program.<br> Monitor ESO session attendance and engagement, following up proactively to address absences or logistical barriers.<br> Distribute program materials, assignments, and resources to ESO participants and ensure they have everything required to participate fully.<br> Escalate substantive concerns or ESO feedback to the Flat6Labs Program Manager for follow-up.<br> Reporting, Data &amp; Communications Prepare periodic program progress reports for the Flat6Labs Program Manager, capturing activity status, attendance, issues, and next steps.<br> Ensure data collection (attendance records, participant feedback, activity logs) is conducted consistently and in line with program guidelines.<br> Support the preparation of donor and management reports by compiling and organizing operational data as directed.<br> Coordinate with the Flat6Labs Marketing and Communications team to ensure program events are promoted locally and that relevant content is captured during activities.<br> Ensure timely submission of all required reports and documentation to the Monitoring &amp; Evaluation team Post-Program Wrap-Up Support the smooth close-out of the program, including final event logistics, participant follow-up communications, and materials archiving.<br> Assist with data collection for final program reporting, including compiling attendance, activity summaries, and participant feedback.<br> Document operational lessons learned and contribute to close-out reports as directed by the Flat6Labs Monitoring &amp; Evaluation team.<br> Bachelor’s degree in Management, Business Administration, or a related field is required.<br> A master’s degree in one of these fields is preferred but not required.<br> At least 2 years of experience in program coordination, project management, events management, or a related operational role.<br> Demonstrated ability to manage multiple tasks and deadlines simultaneously, with strong attention to detail and organizational skills.<br> Experience coordinating logistics for events or workshops, including vendor management and on-site coordination.<br> Proficiency in standard office and productivity tools (e.<br>g. Google Workspace or Microsoft Office); comfort with shared trackers and project management tools.<br> Strong written and verbal communication skills in French, Arabic and English.<br> Based in Algeria, with availability to be present on-site for program events.<br> For more details, check this document</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Description</b></p> <p><b>Responsibilities principales:</b></p> <ul> <li><p>Tisser un relationnel fort avec les banques locales afin de pr senter les business plans de financement en comit dans des d lais raisonnables.</p></li> <li><p>Le Responsable Financement doit fournir aux banques les l ments de la transaction pour garantir l'approbation du cr dit, le contrat et la signature.</p></li> <li><p>Qualifier les opportunit s des charg s de comptes et maximiser le d lai d obtention de la notification de financement aupr s des banques locales.</p></li> </ul> <p><b>Pilotage des pr visions et estimations des commandes et des ventes :</b></p> <ul> <li><p> valuer chaque trimestre l'estimation des commandes financ es, ventes et revenus sur financement pour le territoire assign .</p></li> <li><p>Capacit d terminer les risques et les opportunit s afin de maximiser l'atterrissage de l'estimation.</p></li> <li><p>Travailler en troite collaboration avec le leader commercial GE HC &amp; HFS pour fournir une visibilit sur son entonnoir de transactions et son statut.</p></li> </ul> <p><b>Adoption des outils :</b></p> <ul> <li><p>Piloter HFS SFDC pour mettre jour la liste des transactions avec leur statut.</p></li> <li><p>Pr parer et exploiter le tableau de bord de la base install e pour maximiser le taux de p n tration dans sa r gion.</p></li> <li><p>Collaborer avec l' quipe d'excellence commerciale et l' quipe de support commercial pour maximiser le niveau de d tails.</p></li> <li><p>Diriger les m canismes op rationnels et les rapports pour accro tre la rigueur et l'intensit du pilotage :</p></li> <li><p>Participer aux r unions commerciales pour le territoire assign </p></li> <li><p>Coordonner la relation commerciale en examinant sur une base hebdomadaire la liste des opportunit s et les attentes des clients</p></li> <li><p>S'assurer que l' quipe commerciale est r guli rement mise jour sur les outils de financement.</p></li> </ul> <p><b>Diriger dans le respect des normes de qualit :</b></p> <ul> <li><p>Assurer le respect de la politique 5.0/6.0. Mettre en vidence et communique les risques en dehors des normes de l'entreprise.</p></li> <li><p>S'assurer que les risques li s aux transactions sont valu s (indicateurs approuv s par les fonctions concern es selon la matrice DoA)</p></li> <li><p>Pr senter le profil de risque global lors des discussions sur la strat gie de transaction.</p></li> <li><p>Co-d velopper des conditions g n rales appropri es pour les propositions clients standard (par types) sur la base d'une analyse risque/r compense.</p></li> <li><p>Assurer la qualit et l'exactitude des propositions des clients GE.</p></li> </ul> <p>Objectifs sp cifiques de qualit :</p> <ul> <li><p>Conna tre et respecter le manuel qualit GEHC, le syst me de gestion de la qualit , la politique de gestion de la qualit , les objectifs de qualit ainsi que les lois et r glementations applicables lorsqu'ils s'appliquent ce type d'emploi/poste.</p></li> <li><p>Terminer toutes les formations Qualit &amp; Conformit pr vues dans les d lais d finis.</p></li> <li><p>Identifier et signaler tout probl me de qualit ou de conformit et prendre des mesures correctives imm diates si n cessaire.</p></li> <li><p>Connaissance et compr hension de toutes les politiques de sant environnementale (y compris, mais sans s'y limiter, les politiques EHS de GE Healthcare, les r gles de flotte de GE Healthcare, etc.) et fonctionner dans le cadre de celles-ci pour garantir qu'aucune politique de l'entreprise ou loi am ricaine/internationale et/ou locale n'est cass e.</p></li> <li><p>Participer aux activit s d'am lioration continue en identifiant et en signalant de mani re appropri e les carts de qualit des processus et des produits, en fournissant des solutions lorsque cela est possible.</p></li> <li><p>Connaissance et compr hension de toutes les politiques mondiales de confidentialit et anti-concurrence</p></li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Dipl me sup rieur et une forte exp rience dans des r les d'op rations commerciales ou une exp rience de travail quivalentes (r les de vente/OTR/services/commercial/financier).</p> <ul> <li>Une connaissance des processus commerciaux de vente et de marketing</li> <li>Fort sens commercial, y compris de solides comp tences en mati re de financement.</li> <li>Capacit g rer plusieurs priorit s et respecter des d lais serr s.</li> <li>Capacit av r e influencer et conduire le changement aupr s de diff rentes personnes et quipes au sein d'une organisation vaste, complexe et matricielle.</li> <li>Esprit client et r seautage dans toute l organisation.</li> <li>Comp tences d montr es en communication crite et orale. Anglais courant</li> <li>Norme et qualit de travail lev es ; Fiable, r actif, attentif aux d tails, ax sur les r sultats.</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB DESCRIPTION: Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: Career development with an international company where you can grow the career you dream of. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. In Abbott s Established Pharmaceuticals Division (EPD) We are committed to bringing trusted, high-quality medicines to underserved markets, improving access and outcomes for millions of patients across the globe. The Opportunity The Sales Force Effectiveness (SFE) Analyst French Speaking Africa Cluster , based in Algeria , plays a critical role in enhancing sales force performance and profitability across the cluster. This role focuses on driving SFE strategy, supporting affiliates, and enabling data-driven decision-making to optimize commercial execution. What You ll Work On Define and drive the SFE strategic approach across key enablers including sales force design, segmentation &amp; targeting, KPIs, and commercial support tools. Lead cluster ICP planning and execution, including quota setting, sales calculations, and performance tracking throughout the year. Support implementation and execution of Go-To-Market (GTM) strategies across affiliates, ensuring strong follow-up and accountability. Partner with affiliates to challenge, guide, and enhance sales force effectiveness and performance outcomes. Provide hands-on support during the rollout of regional and local SFE initiatives. Foster strong collaboration and knowledge sharing across affiliates and cross-functional teams to drive best practices. Deliver ad hoc analytics and insights to support evolving business needs and strategic decision-making.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Statistics, Finance, Marketing Analytics, Business Administration , or a related field (Healthcare/Life Sciences is a plus).</li><li>3 5 years experience within a local affiliate in an SFE or related role, including exposure to Sales, KAM, Sales Leadership, Commercial Excellence, or Training functions .</li><li>Strong project management skills with a track record of successful delivery.</li><li>Fluency in French and English (written and spoken) with the ability to engage diverse stakeholders across cultures.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, &nbsp;where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><br>The Position<p>The Drug Regulatory Affairs Partner’s responsibilities are typically for regulatory activities across the product lifecycle, from early development through post-marketing activities. Develops and manages execution of regulatory strategies, regulatory projects, regulatory submissions and associated activities to ensure rapid and optimal registration for new products and indications, as well as line extensions and ensuring the effective and compliant regulatory maintenance of existing products. With teams, have interactions with local health authorities. With teams, develops and cultivates external relationships, such as with health authorities and other stakeholders or influencers. Ensures regulatory activities result in the timely approval and broadest use of products. Ensures regulatory activities are appropriately aligned with regional and global regulatory direction and guidance. Ensures timely, accurate and compliant regulatory documentation, standards, systems and procedures for regulatory activities. Helps ensure affiliate inspection-readiness at all times, as this relates to regulatory documentation and other regulatory activities. May participate in internal and external audits and post-auditing activities to address audit findings. Selects, develops and evaluates employees ensuring the efficient operation of the function.</p><br><p><b>The role:</b></p><br><p><b>Strategy/planning:</b></p><br><ul><li>Shape the regulatory environment by taking leadership roles in industry associations on regulatory policy and regulations.</li><li>Contribute to and influence global regulation and business needs.</li><li>Own regulatory intelligence gathering and dissemination across the Affiliate; involving regional and global organizations when appropriate.</li><li>Lead regulatory affairs input into cross functional Affiliate business strategies (e.g. market access, medical affairs, promotional activities, public policy, technical assessments, technical agreements, local manufacturing/packaging activities, legal issues, etc...)</li><li>Lead and develop innovative, risk-based regulatory strategies and work plans for all products across the Affiliate to accelerate access in alignment with global.</li></ul><p><b>Fillings:</b></p><br><ul><li>Lead and provide strategic oversight of execution of all regulatory filling activities across product lifecycles, which may involve performing some of the work of DRA staff.</li><li>Lead contact and negotiation with local Has and internal stakeholders to build and cultivate trusted partnerships.</li><li>Ensure regulatory filings are aligned with commercial and supply needs to ensure business continuity significantly influence internal and external stakeholders for successful regulatory outcomes.</li></ul><p><b>Regulatory compliance:</b></p><br><ul><li>Develop and maintain current knowledge of international and local regulations and other governing regulatory practices, policies, procedures, systems and standards.</li><li>Ensure regulatory inspection-readiness for the Affiliate, including leading or participating in internal/external regulatory audits.</li><li>Ensure all Affiliate regulatory activities comply with Roche global standards and local regulations.</li></ul><p><b>Other:</b></p><br><ul><li>Oversee and guide end-to-end local product packaging and labelling from a regulatory perspective.</li><li>Where applicable, oversee review and approvals of promotional materials to provide regulatory input and guidance across the Affiliate.</li><li>As applicable, provide oversight of shipment clearance/QA release of Affiliate materials/products.</li><li>Support local access market activities from a regulatory perspective.</li><li>Oversee the preparation of regulatory documentation for submission of tender and importation programs.</li><li>Oversee the submission of events to health authorities and timely submission of product specialities dossiers for working authorization.</li></ul><p><b><i>KEY WORK RELATIONSHIPS:</i></b></p><br><p><b><i>Internal: </i></b></p><br><ul><li>Collaborate with all related departments to reach the affiliate objectives.</li></ul><p><b><i>External: </i></b></p><br><ul><li>Establish and maintain a good relationship with local health authorities.</li></ul><p><b><span>Who you are: </span></b></p><br><p><b>Qualifications &amp; Experience:</b></p><br><ul><li>Pharmacy graduation diploma</li><li>Written and spoken French.</li><li>Able to communicate in English<i>. </i></li></ul><p><b>Skills &amp; Abilities: </b></p><br><ul><li>Several years of working experience in Pharmaceutical company and has a proven ability to work in an international environment.</li><li>Has dealt with internal and external customers</li><li>Used to working in a high volume environment handling multiple tasks</li><li>Strong knowledge of software applications (Excel, Word, PowerPoint…)</li></ul><p><b>Mindset and Competencies</b></p><br><ul><li>Strong organization skills</li><li>Good communication skills</li><li>Good time and priority management</li><li>Strong team player</li><li>Open-minded and flexible</li><li>Customer service orientated</li><li>Entrepreneurial spirit with strong partnership skills</li><li>Growth mindset, coaching, active listening</li><li>Ability to learn and self-challenge quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside</li><li>Autonomous and altruistic in supporting the global network</li><li>High sense of integrity in everything he/she does (ie open, honest, ethical and authentic)</li><li>Facilitator leveraging internal and external networks to create value, share and scale.</li></ul>Who we are<p>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><br><p><br>Let’s build a healthier future, together.</p><br><p><b>Roche is an Equal Opportunity Employer.</b></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The Voyage Global Leadership Development Program<br>Voyage: Training tomorrow’s leaders today<br>Marriott International welcomes recent university graduates to experience the career development adventure of a lifetime and a world of leadership opportunities. Our global leadership development program, Voyage, propels participants on a mentored, learning-inspired journey to prepare you for a successful career. Voyage is a full-time, paid development program. As an associate and trainee, you’ll build upon the skills you developed in school by participating in real world assignments.<br>About the journey<br>Voyage is an elite, award-winning program that provides a combination of hands-on, discipline-specific training and a leadership-focused curriculum. The program takes place at a Marriott International managed hotel, not a classroom, and is offered in 50+ countries. Voyage is available in the following disciplines:<br>• Accounting &amp; Finance<br>• Culinary<br>• Engineering<br>• Event Operations<br>• Event Planning<br>• Food &amp; Beverage Operations<br>• Human Resources<br>• Revenue Management<br>• Rooms Operations<br>• Sales &amp; Marketing<br>When you join Voyage, you gain access to Marriott’s senior leaders and coaches and have many opportunities to stand out. You’ll participate in mini-rotations across the disciplines to learn firsthand how to manage various hotel functions and to connect with current and former Voyage participants through our social collaboration tools.&nbsp;Each individual’s Voyage journey is unique, spanning 12-18 months dependent upon your career interests, passions, goals, and location. You’ll immediately be immersed in our rich culture and portfolio of global brands to learn how Marriott sets the standard of industry excellence.<br>The experience you’ll gain<br>Voyage participants learn by doing! You’ll be fully immersed in the day-to-day operations of a hotel. If accepted into this elite program, you will:<br>• Cultivate customer relationships<br>• Be a champion for innovation within the organization<br>• Get exposure to managing projects &amp; people<br>• Improve processes &amp; pitch new initiatives through your Voyage project<br>• Take on special projects that will draw upon all your training<br>Destination: Marriott leadership<br>You’ll participate in management meetings and collaborate with Voyage participants worldwide. You’ll be expected to solve challenges, as well as offer ideas and innovative solutions. You will also have an opportunity to provide feedback on your curriculum and have an impact on future Voyage hires’ experiences. After graduation, you’ll be well-prepared to pursue your passion and take on new challenges. Many program graduates are ready to step into a Marriott supervisory or entry-level management role right away, because the program has provided a foundation for future leadership.<br>Ready to embark?<br>To become a Voyage participant, you must have graduated from a university or hotel school within the past year. Other qualifications include:<br>• Bachelors degree or equivalent higher level education required (Associates degree acceptable for Culinary)<br>• Superior critical-thinking &amp; interpersonal communication skills<br>• The ability to foster relationships &amp; work collaboratively<br>• The ability to self-manage &amp; be a self-starter<br>• A real desire for personal &amp; professional growth<br>• Work authorization in the country you apply<br>Those currently enrolled in a college/university with an expected graduation date within 12 months of the date of application may also be considered.<br>Want to learn more?<br>Visit&nbsp;<br>MarriottU.com<br>- voyager<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The Voyage Global Leadership Development Program<br>Voyage: Training tomorrow’s leaders today<br>Marriott International welcomes recent university graduates to experience the career development adventure of a lifetime and a world of leadership opportunities. Our global leadership development program, Voyage, propels participants on a mentored, learning-inspired journey to prepare you for a successful career. Voyage is a full-time, paid development program. As an associate and trainee, you’ll build upon the skills you developed in school by participating in real world assignments.<br>About the journey<br>Voyage is an elite, award-winning program that provides a combination of hands-on, discipline-specific training and a leadership-focused curriculum. The program takes place at a Marriott International managed hotel, not a classroom, and is offered in 50+ countries. Voyage is available in the following disciplines:<br>• Accounting &amp; Finance<br>• Culinary<br>• Engineering<br>• Event Operations<br>• Event Planning<br>• Food &amp; Beverage Operations<br>• Human Resources<br>• Revenue Management<br>• Rooms Operations<br>• Sales &amp; Marketing<br>When you join Voyage, you gain access to Marriott’s senior leaders and coaches and have many opportunities to stand out. You’ll participate in mini-rotations across the disciplines to learn firsthand how to manage various hotel functions and to connect with current and former Voyage participants through our social collaboration tools.&nbsp;Each individual’s Voyage journey is unique, spanning 12-18 months dependent upon your career interests, passions, goals, and location. You’ll immediately be immersed in our rich culture and portfolio of global brands to learn how Marriott sets the standard of industry excellence.<br>The experience you’ll gain<br>Voyage participants learn by doing! You’ll be fully immersed in the day-to-day operations of a hotel. If accepted into this elite program, you will:<br>• Cultivate customer relationships<br>• Be a champion for innovation within the organization<br>• Get exposure to managing projects &amp; people<br>• Improve processes &amp; pitch new initiatives through your Voyage project<br>• Take on special projects that will draw upon all your training<br>Destination: Marriott leadership<br>You’ll participate in management meetings and collaborate with Voyage participants worldwide. You’ll be expected to solve challenges, as well as offer ideas and innovative solutions. You will also have an opportunity to provide feedback on your curriculum and have an impact on future Voyage hires’ experiences. After graduation, you’ll be well-prepared to pursue your passion and take on new challenges. Many program graduates are ready to step into a Marriott supervisory or entry-level management role right away, because the program has provided a foundation for future leadership.<br>Ready to embark?<br>To become a Voyage participant, you must have graduated from a university or hotel school within the past year. Other qualifications include:<br>• Bachelors degree or equivalent higher level education required (Associates degree acceptable for Culinary)<br>• Superior critical-thinking &amp; interpersonal communication skills<br>• The ability to foster relationships &amp; work collaboratively<br>• The ability to self-manage &amp; be a self-starter<br>• A real desire for personal &amp; professional growth<br>• Work authorization in the country you apply<br>Those currently enrolled in a college/university with an expected graduation date within 12 months of the date of application may also be considered.<br>Want to learn more?<br>Visit&nbsp;<br>MarriottU.com<br>- voyager<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>JOB DESCRIPTION&nbsp;</p><br><br><p><b>Medical REPRESENTATIVE&nbsp; East </b></p><br><br><p><b>Reporting&nbsp;</b></p><br><br><p>District Manager&nbsp;</p><br><br><p><b>Objectives&nbsp;</b></p><br><br><ul><li>Achieves the established goals for the district/area, such as sales, market share, and doctor calls.&nbsp;</li></ul><ul><li>Listens and responds appropriately to customer needs and maintains a positive impression.&nbsp;</li></ul><ul><li>Maintains the required technical expertise, including competitive product knowledge.&nbsp;</li></ul><ul><li>Uses accurate communication and proper medical terminology.&nbsp;</li></ul><ul><li>Plans and organizes daily sales call activities.&nbsp;</li></ul><ul><li>Develops and implements alternative operating plans to achieve objectives accordingly, taking daily decisions after weighing alternatives and their consequences.&nbsp;</li></ul><ul><li>Works under the daily direction of the District Manager and closely with other field force representatives.&nbsp;</li></ul><ul><li>Cooperates with various headquarters departments when necessary.&nbsp;</li></ul><ul><li>Maintains a positive working relationship with external contacts.&nbsp;</li></ul><p><b>Requirements&nbsp;</b></p><br><br><ul><li>Trilingual ability.&nbsp;</li></ul><ul><li>Medical degree.&nbsp;</li></ul><ul><li>Computer skills are a must.&nbsp;</li></ul><ul><li>Knowledge of pharmaceutical sales and/or marketing.&nbsp;</li></ul><ul><li>Interpersonal skills and flexibility.&nbsp;</li></ul><ul><li>Consistent with Pfizer's core values.&nbsp;</li></ul><ul><li>Ability to communicate fluently with people outside the organization.&nbsp;</li></ul><ul><li>Reporting skills.&nbsp;</li></ul><p><b>Core Behaviour&nbsp;</b></p><br><br><ul><li>Demonstrates commitment and tenacity through work activities (territory coverage, number of physicians called, samples dropped, etc.).&nbsp;</li></ul><ul><li>Maintains a high sense of urgency to complete objectives and projects on time.&nbsp;</li></ul><ul><li>Shows initiative and creativity skills.&nbsp;</li></ul><ul><li>Handles tools well to manage his/her mission (reporting sheets, coverage plans, consumer tracking, etc.).&nbsp;</li></ul><ul><li>Tracks budget expenses and schedules routine servicing responsibilities.&nbsp;</li></ul><ul><li>Displays confidence and optimism in all interactions.&nbsp;</li></ul><ul><li>Tolerates field adversity effectively and builds credibility (treats all people in a friendly and respectful manner).&nbsp;</li></ul><ul><li>Responds to questions and objections effectively based on accurate knowledge.&nbsp;</li></ul><ul><li>Understands and uses tools/data provided by Pfizer.&nbsp;</li></ul><ul><li>Continues to expand technical mastery.&nbsp;</li></ul><ul><li>Understands the national and local medical community.&nbsp;</li></ul><ul><li>Demonstrates integrity and upholds Pfizer values.&nbsp;</li></ul><ul><li>Avoids participation in the perpetuation of rumors and speculation.&nbsp;</li></ul><ul><li>Speaks professionally about competitors and knows the pertinent facts about them.&nbsp;</li></ul><ul><li>Maintains up-to-date knowledge of the healthcare market, including Pfizer competitors.&nbsp;</li></ul><ul><li>Addresses problems/opportunities to the supervisor effectively and on time.&nbsp;</li></ul><ul><li>Makes decisions during the workday concerning call activities and chooses appropriate topics for the targeted audience during public presentations.&nbsp;</li></ul><ul><li>Builds relationships with key influential staff members.&nbsp;</li></ul><ul><li>Gathers information with close attention to sources.&nbsp;</li></ul><ul><li>Successfully incorporates the versatile sales profiles of all customers.&nbsp;</li></ul><ul><li>Collaborates and finds ways to help office members.&nbsp;</li></ul><ul><li>Participates actively in team meetings and training sessions.&nbsp;</li></ul><p><span>#LI-PFE</span></p><br><br><br><p><span><span><span><span><span><span><span><span><span>Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.</span></span></span></span></span></span></span></span></span></p><br><br><br><br><p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on&nbsp;<span><u>Pfizer Careers</u></span>.</p><br><br>&amp;#xa;Sales<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Regulatory Affairs IVDR - Contractor (North Africa)</b></p><br><p><b>Location:</b> Algeria, Morocco, or Tunisia (Remote/Hybrid as applicable)<br><b>Contract Type:</b> Contractor</p><br><p><b>About the Opportunity</b></p><br><p>We are seeking an experienced <b>Regulatory Affairs IVDR Contractor</b> to support regulatory activities across the EMEA region, with a key focus on <b>In Vitro Diagnostic Regulation (IVDR) transition projects</b>, product registrations, regulatory compliance, and change control activities within the medical diagnostics industry.</p><br><p>This is an exciting opportunity for a regulatory professional with experience in medical devices, ideally IVDs, who thrives in a fast-paced, cross-functional environment and is passionate about ensuring regulatory compliance while supporting business objectives.</p><br><p><b>Key Responsibilities</b></p><br><ul><li>Support the development and execution of regulatory submission plans related to IVDR transition projects across the EU region.</li><li>Collaborate with global Regulatory Affairs teams, Legal, Manufacturing, Supply Chain, Marketing, Commercial teams, and distributor markets to support regulatory initiatives.</li><li>Manage and support applicable change control projects by coordinating with manufacturing sites and relevant stakeholders to obtain regulatory documentation and dossiers.</li><li>Support product registrations and amendments to existing regulatory approvals and certificates.</li><li>Maintain regulatory databases and proactively escalate risks where necessary.</li><li>Track, monitor, and report submission status and regulatory milestones through defined KPIs and reporting platforms.</li><li>Provide backup support for local Regulatory Affairs activities when required.</li><li>Represent Regulatory Affairs at project meetings, including IVDR and change control forums.</li><li>Monitor regulatory developments, legislation, and industry standards within supported markets.</li><li>Conduct regulatory impact assessments and communicate relevant changes to internal stakeholders.</li><li>Support strategic Quality and Regulatory Affairs objectives.</li><li>Perform additional regulatory and compliance-related duties as required.</li></ul><p><b>Minimum Requirements</b></p><br><p><b>Education &amp; Experience</b></p><br><ul><li>Minimum of <b>2 years' experience in Regulatory Affairs within the Medical Devices industry</b>, preferably in <b>In Vitro Diagnostics (IVDs)</b>.</li><li>Demonstrated knowledge of the medical diagnostics industry and regulatory environments within supported regions.</li><li>Experience supporting regulatory submissions, registrations, and change management activities.</li></ul><p><b>Skills &amp; Competencies</b></p><br><ul><li>Strong project management capabilities.</li><li>Ability to work effectively within cross-functional and multicultural teams.</li><li>Working knowledge of local Ministry of Health regulations, regulatory requirements, industry standards, and guidance documents.</li><li>Excellent verbal and written communication skills in <b>English</b>.</li><li><b>French language proficiency will be advantageous.</b></li><li>Strong attention to detail and organizational skills.</li><li>Excellent interpersonal and stakeholder management abilities.</li><li>High levels of professionalism, integrity, and diplomacy.</li><li>Ability to manage confidential information with discretion.</li><li>Strong analytical and problem-solving skills.</li></ul><p><b>Preferred Candidate Location</b></p><br><p>Applicants must currently be based in one of the following countries:</p><br><ul><li>Algeria</li><li>Morocco</li><li>Tunisia</li></ul><p><b>What We're Looking For</b></p><br><p>The successful candidate will be a proactive regulatory professional who can work independently, manage multiple priorities, and collaborate effectively with stakeholders across various functions and geographies.</p><br><p><b>Interested candidates are invited to submit their CV highlighting their relevant Regulatory Affairs and IVDR experience.</b></p><br><p><b>#LI-DNP&nbsp;#LI-CES&nbsp;</b></p><br><p>IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</p><br><p>IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Recommends follow-up action for security breaches.<br>• Conducts investigation of all losses of property assets and refers to proper management for disposition.<br>• Deploys security staff to effectively monitor and protect property assets.<br>• Complies with all Corporate Security safety and security management guidelines and procedures.<br>• Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.<br>• Conducts periodic patrols of entire property and parking areas.<br>• Recognizes success across areas of responsibility.<br>• Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<br>• Implements action plans to monitor and control risk.<br>• Keeps abreast of local criminal activity as it may impact property.<br>• Maintains required reports and documentation regarding patrols of property and parking areas.<br>• Inspects all security equipment and ensures it is fully functioning.<br>• Provides means for obtaining necessary medical attention on a timely basis.<br>• Conducts hourly employee performance appraisals according to Standard Operating Procedures.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Maintains first aid and CPR certifications required for Security officers.<br>• Implements local authority requirement for security and safety.<br>Leading Security Teams<br>• Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>Providing and Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Meets quality standards and customer expectations on a daily basis.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Conducting Human Resources Activities<br>• Assists in minimizing cost of accident claims through aggressive claims management.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Strives to improve service performance.<br>• Administers property policies fairly and consistently.<br>Additional Responsibilities<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Develops and maintains a working relationship with local law enforcement authorities.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Provides guidance in setting health and safety policies and standards.<br>• Coordinates with Event Sales for VIP escort and media control for large events.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><br><p><strong><u>The Role:</u></strong></p><br><br><br><p>Supports successful delivery of the Education portfolio in Algeria through implementation of the country Education portfolio including delivery of British Council global programmes - student mobility, tertiary education partnerships, and non-formal education - and client-funded programmes in compliance with British Council policies and procedures. Responsible for financial administration, reporting and data collection, operational project delivery and managing relations with delivery partners.</p><br><br><br><p><strong><u>Main accountabilities but not limited to the following:</u></strong>&nbsp;&nbsp;</p><br><br><br><p>Managing self and others</p><br><br><ul><li>Holds vendors and suppliers to account for delivering services.</li><li>Has the ability to work independently and manage workload against project deadlines.</li></ul><br><p>Financial Support</p><br><br><ul><li>Plan and report on project financial plans and budget expenditure and forecasting to Programme Managers and Head of Programme Delivery; manages smaller budgets.</li><li>Maintain clear and up-to-date records on all financial transactions as per audit requirements.</li><li>Ensure relationships with vendors are maintained and payments are processed on time and in accordance with British Council financial management guidelines and standards.</li></ul><br><p>Project Management</p><br><br><ul><li>Responsible for data management including timely data entry, quality assurance of data, undertaking basic analysis of monitoring data, and developing progress reports to meet needs of funders.</li><li>Supports internal compliance such as due diligence, records management, data collection and storage.</li><li>Manages grants administration, selection &amp; evaluation and procurement processes.</li><li>Manages events-based components and trainings within a programme.</li></ul><br><p>Relationship and Stakeholder Management</p><br><br><ul><li>Manages relationships with clients/partners/stakeholders at appropriate level.</li><li>Manages relationship with vendors and suppliers and holds them to account for delivering services.</li></ul><br><p>Equality,&nbsp;Diversity&nbsp;and Inclusion&nbsp;&nbsp;</p><br><br><ul><li>Actively contributes to an inclusive and anti-racist organisational culture, being aware of your own biases, and&nbsp;taking action to mitigate&nbsp;against these. Ensuring people feel valued and are treated equitably, with support for people’s well-being and mental health.</li><li>Understands the British Council’s approach to equality,&nbsp;diversity&nbsp;and inclusion and how it applies to your role,&nbsp;making time&nbsp;for learning and development relating to EDI and anti-racism.</li><li>Embeds good practice in EDI across all Education projects and programmes, ensuring design and delivery contribute positively to improved gender equality, disability and social inclusion.</li></ul><br><p><strong><u>Role specific knowledge and experience: </u></strong></p><br><br><p><strong><u>Essential:</u></strong></p><br><br><ul><li>Degree or proven experience in one of British Council’s portfolio areas (Arts, Education, English)</li><li>The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.</li><li>Working Arabic and/or French is highly desirable</li><li>Experience of working in a supporting role on programmes or projects.</li><li>Administrative and financial administration experience.</li><li>Good understanding of basic concepts of monitoring and evaluation, and how they are central to good project management</li><li>Some travel and out of hours work may be required</li></ul><br><p><strong>Language Requirements:</strong> The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.</p><br><br><p>Working Arabic and/or French is highly desirable.</p><br><br><br><p><strong><em>Closing Date:</em></strong><em>&nbsp;&nbsp; Applications will close on<strong> 12 August 2026 </strong>at 21:59 UK Time</em></p><br><br><p><em>You must have the legal right to work in<strong> Algeria </strong>at the time of application.</em></p><br><br><p><strong><u>Important Information:</u></strong></p><br><br><ul><li><strong>Business unit:</strong> Cultural Engagement</li><li><strong>Pay Band:</strong> 4</li><li><strong>Country/Location:</strong> Algiers, Algeria</li><li><strong>Contract Type: </strong>Indefinite</li><li><strong>Gross salary</strong>: DZD 81 920</li></ul><br><p><strong><u>Requirements:</u></strong></p><br><br><p>Please note that candidates must have the pre-existing, legal right to work in Algeria.</p><br><br><p>Mobility / relocation / visa sponsoring support will not be provided.</p><br><br><p>British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service.&nbsp; This may not be appropriate for all roles but can be explored at interview.</p><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p></p><ul> <li><font dir="auto" ><font dir="auto" >Making videos</font></font></li> <li><font dir="auto" ><font dir="auto" >To handle the assembly and editing</font></font></li> <li><font dir="auto" ><font dir="auto" >Contribute to the visual concepts</font></font></li> <li><font dir="auto" ><font dir="auto" >Collaborating with the team to create engaging content</font></font></li> </ul><p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p></p><ul> <li><font dir="auto" ><font dir="auto" >Passion for video and visual content</font></font></li> <li><font dir="auto" ><font dir="auto" >Creativity</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of framing and editing</font></font></li> <li><font dir="auto" ><font dir="auto" >Team spirit</font></font></li> <li><font dir="auto" ><font dir="auto" >Organization and adherence to deadlines</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience appreciated</font></font></li> </ul><p></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>À propos de Yassir&nbsp;:</strong><br> Yassir est la super application leader dans le domaine des services à la demande, opérant de manière prédominante dans la région du Maghreb. Yassir a pour mission de révolutionner la manière dont les services quotidiens sont accessibles.<br> Actuellement implantée dans plus de 45 villes à travers&nbsp;plusieurs pays tels que l'Algérie, le Maroc, la Tunisie et le Sénégal, notre présence s'étend aussi sur d'autres pays tels que la France et l'Afrique sub-saharienne.<br> Fortement soutenue par des investisseurs de renommée mondiale tels que BOND et Y Combinator, pionniers d'entreprises telles qu'Airbnb, Stripe, Dropbox, et Doordash, Yassir a réussi à faire&nbsp;de nombreuses levées de fonds équivalentes à presque 200 millions&nbsp;$.<br> Au-delà de la simple prestation de services, notre vision est de créer un marché dynamique visant à satisfaire les besoins de nos utilisateurs tout en insufflant des valeurs sociales fondamentales.<br><br><p><b>Rôle </b></p><br><ul> <li>Fournir un soutien et une assistance de qualité aux clients de l'entreprise, en répondant à leurs questions, en résolvant leurs problèmes et en assurant une expérience client positive.</li> </ul><br><p><b>TACHES </b></p><br><ul> <li>Traiter les commandes des clients à partir du dashboard selon sa zone de travail.</li> <li>Reporter chaque problème rencontré avec un client ou un partenaire sur l’outil mis à disposition.</li> <li>Appliquer et respecter les procédures et processus de travail en vigueur.</li> <li>Remonter tout dysfonctionnement, contraintes rencontrées ou propositions d'amélioration à son superviseur ou Manager.</li> </ul><br><p><b>Profil </b></p><br><ul> <li>Technicien Supérieur/ bac+2 et plus en communication, gestion, commerce.</li> <li>Une première expérience dans un poste en relation clients est souhaité</li> <li>Orientation client</li> <li>Bonne communication orale et écrite</li> <li>Bonne capacité rédactionnelle en Français et en Arabe</li> <li>Sens de l'écoute, de l’analyse et résolution de problèmes</li> <li>Calme, patient</li> <li>Force de persuasion et ténacité</li> <li>Résistant au stress</li> <li>Maîtrise de l’outil informatique</li> </ul><br><p><b>Privilèges </b></p><br><ul> <li>L’occasion rare de changer le monde qui t’entoure de telle sorte qu’il utilise ton produit.</li> <li>Nous ne sommes pas juste une app, nous insufflons des valeurs sociales et réinventons la façon dont les services sont fournis dans notre région,</li> <li>Des collègues motivés dans un environnement de travail très convivial,</li> <li>Participation au lancement de nouveaux projets innovants.</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>1. JOB PURPOSE </strong></p><br><br><p>The jobholder is responsible to actively promote DHL’S range of E-com products and services, liaise for the equipment, manage installation, support clients and impart training &amp; system integrations. Train &amp; support New E-Com Advisor, maintain e-Com Inventory </p><br><br><p><strong>2. PRINCIPAL ACCOUNTABILITIES </strong></p><br><br><p>1. Install E-com tools for new customers and conduct capability demonstrations for new or potential customers to enhance the competitive advantage of using DHL for our customers. </p><br><br><p>2. Provide customers – both internal &amp; external user training through road shows and customer evenings respectively on E-com products both on current and new versions of the software to ensure smooth shipment processing for 100% accurate manifest data. </p><br><br><p>3. Evaluate customer needs, provide solutions and customise the E-com products (software and hardware) to meet the customer’s need, without compromising DHL’s standards and also providing customers value-added services. </p><br><br><p>4. Provide support and solutions to the sales team, with regards to any E-com products, training and accompany Sales Team to customer sites for presentations if needed to provide the customer effective utilisation of our systems. Install account rates on Easy Ship systems for customers, upon requests from Sales. </p><br><br><p>5. Select appropriate hardware for each site dependant on volume of shipments / revenue, after consultation with eShippng &amp; Customer Solution Manager to ensure the most effective utilization of technology. </p><br><br><p>6. Evaluate competitor’s shipment processing systems &amp; products via direct on-site comparison with DHL products, feedback from customers and / or any other means of competitor intelligence to drive continuous improvement of our products &amp; systems. </p><br><br><p>7. Ensure that all systems are in good condition, upgraded, tested and functioning properly before deploying to customers to ensure smooth transition with minimal disruption to the user’s business. </p><br><br><p>8. Work closely with the Area team, DZ IT and KUL/PRG team to develop solutions and processes or modifications to existing products to continually exceed customer’s expectations and strengthen DHL’S stronghold as a market leader in the Air Express Industry, by providing value-added service via E-com products and customised solutions. </p><br><br><p>9. Ensure that the Electronic Service Directory file is updated at all sites within the the first 3 weeks of every quarter and new courier guides sent to SPS customers every quarter to ensure data accuracy. </p><br><br><p>10. Check and ensure 100% manifest data return from all SPS sites, as it results in significant cost savings for DHL. </p><br><br><p>11. Provide weekly reports on time as and when requested by the eShippng &amp; Customer Solution Manager. </p><br><br><p>12. Ensure that all our customers using the E-com products are provided efficient and excellent customer service as regards – Logging in of all support calls immediately and attending to them within 24 hours, being on call 24 hours a day even whilst managing the E-com Duty Manager roster every alternate month to attend to any critical system failures for timely restoration, ensure systems are working at all times and in case of breakdown prompt arrangements are made for replacement and the DHL customer server is up at all times so that the external customers can download/upload data files when required. </p><br><br><p>13. Ensure that all mail shot requests from Sales are promptly actioned and proper manifesting is done to ensure timely and accurate data is available to the network. </p><br><br><p>14. Assist the Billing team with reports from client systems to identify any discrepancies in billing so that corrective action (credit notes) can be taken immediately contributing to achievement of DOS targets. </p><br><br><p>15. Conduct a six monthly audit of all client systems and update files for hardware count, serial and model numbers and track calibration of scales to secure control over our systems and also quick recovery in case of breakdowns. </p><br><br><p>16. Organise quarterly meetings with Service Centre Managers and team leaders to discuss any sites identified by couriers as potential for automation or customers with recurring problems like miscodes, etc. so that corrective action can be taken promptly. </p><br><br><p>17. Ensure e-Com objectives are met &amp; report monthly to the E-com Manager. </p><br><br><p>18. e-AWB Allocation Management: Constant allocation of e-AWB to new &amp; existing customers. Ensure maximum utilization of country’s e-AWB’s range </p><br><br><p>19. Daily review and action of CSV pre-print requests and their conversion to e-Customers </p><br><br><p>20. e-uploads Service level maintenance in line with annual KPI's </p><br><br><p>21. Provide on-job training to new e-Com Advisors with complete overview of e-Com department and its objectives. </p><br><br><p>22. Ensure that the e-Com Advisor is able to conduct his daily activities. </p><br><br><p>23. Assisting fresh e-Com Advisors in supporting customer special requirements, S/w Issues and customer support. </p><br><br><p>24. Ensure all aspects of customer service in relation to Customers using DHL's eCom tools and promotion of eCom tools. </p><br><br><p>25. Stock Management: Raise and follow-up orders, secure stocks, maintain re-order level and conduct inventory of the e-Com Store. </p><br><br><p>26. Monitoring Manual waybills supplies &amp; taking actions in line with the process in place at any given time. </p><br><br><p>27. Active participation in selling, coordination &amp; implementation of integration projects as assigned by the eShippng &amp; Customer Solution Manager. </p><br><br><p><strong>3. KNOWLEDGE, SKILLS AND EXPERIENCE </strong></p><br><br><br><ul><li>Possess a BAC + 3 or TS in computer science </li><li>Excellent written as well as verbal communication skills in English. </li><li>Must possess good IT experience (minimum 1 - 3 years) in a service related industry. </li><li>Must hold a degree / diploma in an IT discipline with excellent knowledge of IT skills like networking WAN &amp; LAN, Microsoft applications, basic programming, and troubleshooting on Operating Systems. </li><li>A working knowledge of web development tools would be desirable. </li><li>Working knowledge in computer hardware &amp; software, with a definite interest in helping customers benefit through the use of technology. </li><li>Aptitude to constantly update self of developments and innovations in an extremely volatile technical environment. </li><li>Ability to work independently even under pressure. </li><li>Deadline and target driven. </li><li>Excellent presentations skills. </li><li>Possess a valid DZ Driving licence. </li><li>Good planning and organizing skills. </li><li>Team Player </li><li>Possess high energy levels and enjoys challenge. </li><li>Ability to work effectively and build relationships with Internal as well as External DHL Customers. </li><li>Commercial attitude / business acumen. </li><li>Strong analytical &amp; logical approach towards problem solving. </li></ul><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>