وظائف انظمه المراقبه CCTV

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li><span >Design and produce the company's visual materials.</span></li> <li><font dir="auto" ><font dir="auto" >Ensure respect for the visual identity of the brands and the company.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >To produce graphic designs intended for printed and digital media.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Participate in the development of marketing and communication campaigns.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Ensure the graphic quality of communication materials.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >To contribute to improving the image and visibility of brands.</font></font></li> </ul> <p> <b> <u><font dir="auto" ><font dir="auto" >Graphic design:</font></font></u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Design visual materials for marketing and communication campaigns.</font></font></li> <li><font dir="auto" ><font dir="auto" >Create graphic designs in accordance with the graphic guidelines.</font></font></li> <li><font dir="auto" ><font dir="auto" >Develop visual concepts for different brands.</font></font></li> <li><font dir="auto" ><font dir="auto" >Adapt the creations to the different distribution formats.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure visual consistency across all produced materials.</font></font></li> </ul> <p> <b> <u>Cr ation de supports marketing :</u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Create posters, flyers, brochures and catalogues.</font></font></li> <li><font dir="auto" ><font dir="auto" >Design promotional and advertising materials.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the creation of product launch materials.</font></font></li> <li><font dir="auto" ><font dir="auto" >Produce visuals for commercial campaigns.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the files are prepared for printing.</font></font></li> </ul> <p> <b> <u><font dir="auto" ><font dir="auto" >Digital content creation:</font></font></u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Design visuals for social media.</font></font></li> <li><font dir="auto" ><font dir="auto" >Produce the banners and graphic content for the website.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the creation of animated digital content if necessary.</font></font></li> <li><font dir="auto" ><font dir="auto" >Adapt the visuals to the different digital platforms.</font></font></li> <li><font dir="auto" ><font dir="auto" >Collaborate with the Community Manager and the Digital Manager.</font></font></li> </ul> <p> <b> <u><font dir="auto" ><font dir="auto" >Event support:</font></font></u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Create graphic materials for events and trade shows.</font></font></li> <li><font dir="auto" ><font dir="auto" >Designing visual elements for signage and POS displays.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the visual preparation of marketing activations.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the graphic conformity of event materials.</font></font></li> <li><font dir="auto" ><font dir="auto" >Contribute to brand visibility during events.</font></font></li></ul><ul> </ul> <p> <b> <u><font dir="auto" ><font dir="auto" >Monitoring and improvement:</font></font></u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Ensure the archiving of graphic creations.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the continuous improvement of visual materials.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor graphic and creative trends.</font></font></li> <li><font dir="auto" ><font dir="auto" >To propose new visual approaches.</font></font></li> <li><font dir="auto" ><font dir="auto" >Respect project deadlines.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Diploma: Bac +2 Bac +5 in Graphic Design, Computer Graphics, Visual Communication, Multimedia or equivalent field.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience: Minimum 2-5 years of experience in computer graphics, graphic design or visual communication.</font></font></li></ul></div></section>

<p><font dir="auto" ><font dir="auto" >Ensure the installation, configuration, and maintenance of the IT infrastructure (workstations, servers, peripherals). Guarantee the availability, security, and performance of IT systems and networks. Manage technical support interventions for users (diagnosis, troubleshooting, assistance). Participate in the administration of databases and business applications. Follow and implement data backup and recovery procedures.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Proficiency in operating systems (Windows, Linux, etc.). Strong knowledge of computer networks (TCP/IP, LAN, WAN, VPN). Skills in database management (MySQL, Oracle, SQL Server). Knowledge of virtualization tools (VMware, Hyper-V). Proficiency in office software and industry-specific applications. If you match this profile, please send your CV by clicking on the "Apply" tab. Algiers, Bab El Oued</font></font></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Interface between client and teams for SPHS escalations. Manage warehouses across the entire Algerian territory. Manage the SPMS tool and teams for the accuracy of entries/exits/stocks/transfers. Responsible for SPMS KPIs. Responsible for SPMS penalties with the objective of "No penalties, all within SLA (Service Level Agreement)". 5 years of successful experience in the field of equipment store management. Practical knowledge of telecommunications equipment/systems. Experience in managing subcontractors/vendors. Proficiency in report writing. Commitment to customer satisfaction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience of 5 years of success in the field of equipment store management. Practical knowledge of telecommunications equipment/systems. Experience in managing subcontractors/vendors. Proficiency in report writing. Commitment to customer satisfaction.</p><p></p></section>

<div> <p> <b>POSITION SUMMARY</b> </p> <p> </p> <p>Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements. Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe.</p> <p> </p> <p>Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers/ Point of Sale (POS) systems. Move up and down stairs/ramps. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p> <p>Education: Technical, Trade, or Vocational School Degree.</p> <p>Related Work Experience: At least 2 years of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> <b> </b> </p> </div> <div> </div> <br>

<p>Installation of plumbing systems Repair of leaks and breakdowns Maintenance of sanitary equipment Reading simple plans</p><p><strong>Desired Candidate Profile</strong></p><p>C.A.P in the specialty 1 year of professional experience If you match this profile, please send your CV by clicking on the apply tab Tizi Ouzou</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Install, maintain, and repair electrical systems. Diagnose electrical faults. Ensure installations comply with regulations. Adhere to safety standards. If you match this profile, please send your CV by clicking on the "Apply" tab.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Training in electricity (industrial or building). Experience preferred.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervision of workers on construction sites. Daily organization of work. Monitoring the progress of tasks. Application of safety regulations. Reporting to the construction manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>4 years of experience on construction sites</li><li>Good command of construction techniques</li></ul><p>If you match this profile, please send your CV by clicking on the apply tab</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Contribution to the development of ALM reports; Active participation in the daily management of treasury; Implementation of models and cash flow rules for non-contractual balance sheet items; Organization and preparation of the various department committees (ALCO, Risk Committee, etc.); Management of short-term forecasts, determination of treasury positions, analysis of cash flows; Full compliance with applicable limits; Production and analysis of the bank's interest rate and liquidity indicators; Evaluation of structural balance sheet risks; Processing of money market transactions (interbank loans and borrowings, monetary policy operations and transactions with the Bank of America); Daily monitoring of the required reserve; Intervention in the Treasury bill market; Close collaboration with the Finance department for data quality and reliability; Automation and continuous improvement of reporting processes, particularly group reporting; Processing of KYB (Know Your Customer) reports ALM-T counterparties: Monitoring of departmental project progress; Annual review and implementation of new procedures; Regular updating of treasury files with market data; Extraction of data from various systems for the review of models and flow laws; Close collaboration with the EM functional hierarchy</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >University degree in economics, finance or mathematics. In-depth knowledge of macroeconomic, financial and monetary matters. Proven ability to synthesize and analyze. Knowledge of mathematical and statistical concepts. Knowledge of current regulations concerning the processing of financial operations. Knowledge of the upstream and downstream processes of processed operations. Proficiency in the bank's information systems. Ability to manage stress and emergency situations.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >BEHAVIORAL SKILLS AND SOFT SKILLS</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Demonstrate initiative</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to work in a team and coordinate actions</font></font></li><li><font dir="auto" ><font dir="auto" >Risk management related to the activity</font></font></li><li><font dir="auto" ><font dir="auto" >Having good interpersonal skills, rigor, and precision</font></font></li><li><font dir="auto" ><font dir="auto" >Having a sense of risk and analysis</font></font></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Install, maintain, and troubleshoot industrial electrical systems (machines, equipment, electrical panels). Perform regular checks and diagnostics of electrical faults. Ensure compliance of installations with safety standards. Respond to faults and carry out repairs within the given deadlines.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Competence in electrical diagnostics and troubleshooting. Mastery of electrical and industrial safety standards. If you match this profile, please send your CV by clicking on the 'Apply' tab Relizane.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Design, develop, and program automated systems. Install, configure, and commission automated equipment. Diagnose and resolve technical problems. Perform preventive and corrective maintenance on equipment. Collaborate with other departments to coordinate projects.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Engineering degree in electrical engineering or a related field. Professional experience in industrial automation. Proficiency in automation-specific software. In-depth knowledge of automation, electronics, and programming. Worked in a brick factory for 3-4 years.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Design, install, and maintain industrial electrical systems. Diagnose electrical faults and propose appropriate troubleshooting solutions. Participate in the design and improvement of industrial machinery and equipment. Perform testing, commissioning, and adjustments of installations. Develop electrical diagrams and technical documentation. Ensure compliance with quality, safety, and applicable procedure standards. Provide technical support to teams and clients.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Analytical skills, autonomy, rigor and organizational skills. Good interpersonal skills and ability to work in a team.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Create servers and databases to ensure smooth communication between the front-end and back-end. Design, implement, and manage secure and efficient databases. Develop programming interfaces (APIs). Solve problems and debug bugs and other technical issues. Implement a data protection framework and systems to combat cyberattacks. Optimize performance according to the scalability of back-end systems to handle increasing workloads.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications:</h2><ul><li>University Degree in Computer Science, Mathematics, Telecommunications, Electronics</li><li>Four (04) years of experience in the IT and digital field.</li></ul><p></p></section>

<p><font dir="auto" ><font dir="auto" >Ensure the installation, maintenance, and troubleshooting of the hotel's electrical systems. Diagnose electrical faults and carry out necessary repairs. Perform preventive and corrective maintenance on electrical equipment. Check the proper functioning of electrical panels, lighting, and distribution systems. Ensure compliance with electrical safety standards and current procedures. Conduct regular checks to prevent malfunctions.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Diploma or qualification in electricity or electrotechnics. Minimum 3 years' professional experience in a similar position. Good knowledge of low-voltage electrical installations and technical equipment. Rigorous, autonomous, organized, and a team player.</font></font></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Define short and long-term HR policies and strategies. Strengthen company culture. Implement retention programs, systems, and initiatives. Manage careers and development to achieve organizational objectives. Build the company's image as an employer within the community. Ensure compliance with current law.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Having a BAC+4 and above (human resources, law, work psychology...). Minimum 5 years of experience. Mastery of the company's HR systems. Mastery of labor legislation. Communication with impact. Leadership. Mastery of office tools. Claims &amp; conflict management. Mastery of remuneration management principles. Sourcing &amp; recruitment.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: He/She will be responsible for managing the receipt, inspection and documentary follow-up of all deliveries and shipments destined for our luxury establishment. He/She will play a key role in ensuring the reliability and efficiency of our inventory management processes, while adhering to the highest standards of organization and professionalism. Main Responsibilities: Receive, inspect, and verify all incoming deliveries by comparing them to purchase orders and invoices. Accurately record the receipt of goods in the inventory management systems and maintain detailed receiving logs. Promptly identify and report any anomalies, damaged items, or missing merchandise to management and suppliers. Ensure the cleanliness, safety, and order of the receiving area and warehouse. Communicate effectively with internal departments regarding delivery delays. Process and file all receiving-related documents quickly and efficiently. Perform physical tasks such as unloading, moving, and organizing goods as needed. Comply with all... company security policies, procedures and guidelines</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Proven experience as a front desk clerk, warehouse manager, or in a similar role related to inventory management. Strong attention to detail and organizational skills, with the ability to effectively manage multiple tasks simultaneously. Proficiency in data entry and basic computer skills; experience with inventory management systems is an asset. Excellent communication and interpersonal skills. Physical ability to work in a warehouse or front desk environment. Knowledge of inventory control procedures and best practices in the hospitality industry. Proficiency in operating forklifts or material handling equipment is an asset. Experience in the hospitality industry is a plus. Ability to work both independently and as part of a team. Strong work ethic, attention to detail, and efficiency.</font></font></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>1. JOB PURPOSE </strong></p><br><br><p>The jobholder is responsible to actively promote DHL’S range of E-com products and services, liaise for the equipment, manage installation, support clients and impart training &amp; system integrations. Train &amp; support New E-Com Advisor, maintain e-Com Inventory </p><br><br><p><strong>2. PRINCIPAL ACCOUNTABILITIES </strong></p><br><br><p>1. Install E-com tools for new customers and conduct capability demonstrations for new or potential customers to enhance the competitive advantage of using DHL for our customers. </p><br><br><p>2. Provide customers – both internal &amp; external user training through road shows and customer evenings respectively on E-com products both on current and new versions of the software to ensure smooth shipment processing for 100% accurate manifest data. </p><br><br><p>3. Evaluate customer needs, provide solutions and customise the E-com products (software and hardware) to meet the customer’s need, without compromising DHL’s standards and also providing customers value-added services. </p><br><br><p>4. Provide support and solutions to the sales team, with regards to any E-com products, training and accompany Sales Team to customer sites for presentations if needed to provide the customer effective utilisation of our systems. Install account rates on Easy Ship systems for customers, upon requests from Sales. </p><br><br><p>5. Select appropriate hardware for each site dependant on volume of shipments / revenue, after consultation with eShippng &amp; Customer Solution Manager to ensure the most effective utilization of technology. </p><br><br><p>6. Evaluate competitor’s shipment processing systems &amp; products via direct on-site comparison with DHL products, feedback from customers and / or any other means of competitor intelligence to drive continuous improvement of our products &amp; systems. </p><br><br><p>7. Ensure that all systems are in good condition, upgraded, tested and functioning properly before deploying to customers to ensure smooth transition with minimal disruption to the user’s business. </p><br><br><p>8. Work closely with the Area team, DZ IT and KUL/PRG team to develop solutions and processes or modifications to existing products to continually exceed customer’s expectations and strengthen DHL’S stronghold as a market leader in the Air Express Industry, by providing value-added service via E-com products and customised solutions. </p><br><br><p>9. Ensure that the Electronic Service Directory file is updated at all sites within the the first 3 weeks of every quarter and new courier guides sent to SPS customers every quarter to ensure data accuracy. </p><br><br><p>10. Check and ensure 100% manifest data return from all SPS sites, as it results in significant cost savings for DHL. </p><br><br><p>11. Provide weekly reports on time as and when requested by the eShippng &amp; Customer Solution Manager. </p><br><br><p>12. Ensure that all our customers using the E-com products are provided efficient and excellent customer service as regards – Logging in of all support calls immediately and attending to them within 24 hours, being on call 24 hours a day even whilst managing the E-com Duty Manager roster every alternate month to attend to any critical system failures for timely restoration, ensure systems are working at all times and in case of breakdown prompt arrangements are made for replacement and the DHL customer server is up at all times so that the external customers can download/upload data files when required. </p><br><br><p>13. Ensure that all mail shot requests from Sales are promptly actioned and proper manifesting is done to ensure timely and accurate data is available to the network. </p><br><br><p>14. Assist the Billing team with reports from client systems to identify any discrepancies in billing so that corrective action (credit notes) can be taken immediately contributing to achievement of DOS targets. </p><br><br><p>15. Conduct a six monthly audit of all client systems and update files for hardware count, serial and model numbers and track calibration of scales to secure control over our systems and also quick recovery in case of breakdowns. </p><br><br><p>16. Organise quarterly meetings with Service Centre Managers and team leaders to discuss any sites identified by couriers as potential for automation or customers with recurring problems like miscodes, etc. so that corrective action can be taken promptly. </p><br><br><p>17. Ensure e-Com objectives are met &amp; report monthly to the E-com Manager. </p><br><br><p>18. e-AWB Allocation Management: Constant allocation of e-AWB to new &amp; existing customers. Ensure maximum utilization of country’s e-AWB’s range </p><br><br><p>19. Daily review and action of CSV pre-print requests and their conversion to e-Customers </p><br><br><p>20. e-uploads Service level maintenance in line with annual KPI's </p><br><br><p>21. Provide on-job training to new e-Com Advisors with complete overview of e-Com department and its objectives. </p><br><br><p>22. Ensure that the e-Com Advisor is able to conduct his daily activities. </p><br><br><p>23. Assisting fresh e-Com Advisors in supporting customer special requirements, S/w Issues and customer support. </p><br><br><p>24. Ensure all aspects of customer service in relation to Customers using DHL's eCom tools and promotion of eCom tools. </p><br><br><p>25. Stock Management: Raise and follow-up orders, secure stocks, maintain re-order level and conduct inventory of the e-Com Store. </p><br><br><p>26. Monitoring Manual waybills supplies &amp; taking actions in line with the process in place at any given time. </p><br><br><p>27. Active participation in selling, coordination &amp; implementation of integration projects as assigned by the eShippng &amp; Customer Solution Manager. </p><br><br><p><strong>3. KNOWLEDGE, SKILLS AND EXPERIENCE </strong></p><br><br><br><ul><li>Possess a BAC + 3 or TS in computer science </li><li>Excellent written as well as verbal communication skills in English. </li><li>Must possess good IT experience (minimum 1 - 3 years) in a service related industry. </li><li>Must hold a degree / diploma in an IT discipline with excellent knowledge of IT skills like networking WAN &amp; LAN, Microsoft applications, basic programming, and troubleshooting on Operating Systems. </li><li>A working knowledge of web development tools would be desirable. </li><li>Working knowledge in computer hardware &amp; software, with a definite interest in helping customers benefit through the use of technology. </li><li>Aptitude to constantly update self of developments and innovations in an extremely volatile technical environment. </li><li>Ability to work independently even under pressure. </li><li>Deadline and target driven. </li><li>Excellent presentations skills. </li><li>Possess a valid DZ Driving licence. </li><li>Good planning and organizing skills. </li><li>Team Player </li><li>Possess high energy levels and enjoys challenge. </li><li>Ability to work effectively and build relationships with Internal as well as External DHL Customers. </li><li>Commercial attitude / business acumen. </li><li>Strong analytical &amp; logical approach towards problem solving. </li></ul><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>

<div ><p ><font face="Calibri, sans-serif"><strong>1. JOB PURPOSE </strong></font></p><p ><font face="Calibri, sans-serif">The jobholder is responsible to actively promote DHL’S range of E-com products and services, liaise for the equipment, manage installation, support clients and impart training & system integrations. Train & support New E-Com Advisor, maintain e-Com Inventory </font></p><p ><font face="Calibri, sans-serif"><strong>2. PRINCIPAL ACCOUNTABILITIES </strong></font></p><p ><font face="Calibri, sans-serif">1. Install E-com tools for new customers and conduct capability demonstrations for new or potential customers to enhance the competitive advantage of using DHL for our customers. </font></p><p ><font face="Calibri, sans-serif">2. Provide customers – both internal & external user training through road shows and customer evenings respectively on E-com products both on current and new versions of the software to ensure smooth shipment processing for 100% accurate manifest data. </font></p><p ><font face="Calibri, sans-serif">3. Evaluate customer needs, provide solutions and customise the E-com products (software and hardware) to meet the customer’s need, without compromising DHL’s standards and also providing customers value-added services. </font></p><p ><font face="Calibri, sans-serif">4. Provide support and solutions to the sales team, with regards to any E-com products, training and accompany Sales Team to customer sites for presentations if needed to provide the customer effective utilisation of our systems. Install account rates on Easy Ship systems for customers, upon requests from Sales. </font></p><p ><font face="Calibri, sans-serif">5. Select appropriate hardware for each site dependant on volume of shipments / revenue, after consultation with eShippng & Customer Solution Manager to ensure the most effective utilization of technology. </font></p><p ><font face="Calibri, sans-serif">6. Evaluate competitor’s shipment processing systems & products via direct on-site comparison with DHL products, feedback from customers and / or any other means of competitor intelligence to drive continuous improvement of our products & systems. </font></p><p ><font face="Calibri, sans-serif">7. Ensure that all systems are in good condition, upgraded, tested and functioning properly before deploying to customers to ensure smooth transition with minimal disruption to the user’s business. </font></p><p ><font face="Calibri, sans-serif">8. Work closely with the Area team, DZ IT and KUL/PRG team to develop solutions and processes or modifications to existing products to continually exceed customer’s expectations and strengthen DHL’S stronghold as a market leader in the Air Express Industry, by providing value-added service via E-com products and customised solutions. </font></p><p ><font face="Calibri, sans-serif">9. Ensure that the Electronic Service Directory file is updated at all sites within the the first 3 weeks of every quarter and new courier guides sent to SPS customers every quarter to ensure data accuracy. </font></p><p ><font face="Calibri, sans-serif">10. Check and ensure 100% manifest data return from all SPS sites, as it results in significant cost savings for DHL. </font></p><p ><font face="Calibri, sans-serif">11. Provide weekly reports on time as and when requested by the eShippng & Customer Solution Manager. </font></p><p ><font face="Calibri, sans-serif">12. Ensure that all our customers using the E-com products are provided efficient and excellent customer service as regards – Logging in of all support calls immediately and attending to them within 24 hours, being on call 24 hours a day even whilst managing the E-com Duty Manager roster every alternate month to attend to any critical system failures for timely restoration, ensure systems are working at all times and in case of breakdown prompt arrangements are made for replacement and the DHL customer server is up at all times so that the external customers can download/upload data files when required. </font></p><p ><font face="Calibri, sans-serif">13. Ensure that all mail shot requests from Sales are promptly actioned and proper manifesting is done to ensure timely and accurate data is available to the network. </font></p><p ><font face="Calibri, sans-serif">14. Assist the Billing team with reports from client systems to identify any discrepancies in billing so that corrective action (credit notes) can be taken immediately contributing to achievement of DOS targets. </font></p><p ><font face="Calibri, sans-serif">15. Conduct a six monthly audit of all client systems and update files for hardware count, serial and model numbers and track calibration of scales to secure control over our systems and also quick recovery in case of breakdowns. </font></p><p ><font face="Calibri, sans-serif">16. Organise quarterly meetings with Service Centre Managers and team leaders to discuss any sites identified by couriers as potential for automation or customers with recurring problems like miscodes, etc. so that corrective action can be taken promptly. </font></p><p ><font face="Calibri, sans-serif">17. Ensure e-Com objectives are met & report monthly to the E-com Manager. </font></p><p ><font face="Calibri, sans-serif">18. e-AWB Allocation Management: Constant allocation of e-AWB to new & existing customers. Ensure maximum utilization of country’s e-AWB’s range </font></p><p ><font face="Calibri, sans-serif">19. Daily review and action of CSV pre-print requests and their conversion to e-Customers </font></p><p ><font face="Calibri, sans-serif">20. e-uploads Service level maintenance in line with annual KPI's </font></p><p ><font face="Calibri, sans-serif">21. Provide on-job training to new e-Com Advisors with complete overview of e-Com department and its objectives. </font></p><p ><font face="Calibri, sans-serif">22. Ensure that the e-Com Advisor is able to conduct his daily activities. </font></p><p ><font face="Calibri, sans-serif">23. Assisting fresh e-Com Advisors in supporting customer special requirements, S/w Issues and customer support. </font></p><p ><font face="Calibri, sans-serif">24. Ensure all aspects of customer service in relation to Customers using DHL's eCom tools and promotion of eCom tools. </font></p><p ><font face="Calibri, sans-serif">25. Stock Management: Raise and follow-up orders, secure stocks, maintain re-order level and conduct inventory of the e-Com Store. </font></p><p ><font face="Calibri, sans-serif">26. Monitoring Manual waybills supplies & taking actions in line with the process in place at any given time. </font></p><p ><font face="Calibri, sans-serif">27. Active participation in selling, coordination & implementation of integration projects as assigned by the eShippng & Customer Solution Manager. </font></p><p ><font face="Calibri, sans-serif"><strong>3. KNOWLEDGE, SKILLS AND EXPERIENCE </strong></font></p><p ></p><ul><li><font face="Calibri, sans-serif">Possess a BAC + 3 or TS in computer science </font></li><li><font face="Calibri, sans-serif">Excellent written as well as verbal communication skills in English. </font></li><li><font face="Calibri, sans-serif">Must possess good IT experience (minimum 1 - 3 years) in a service related industry. </font></li><li><font face="Calibri, sans-serif">Must hold a degree / diploma in an IT discipline with excellent knowledge of IT skills like networking WAN & LAN, Microsoft applications, basic programming, and troubleshooting on Operating Systems. </font></li><li><font face="Calibri, sans-serif">A working knowledge of web development tools would be desirable. </font></li><li><font face="Calibri, sans-serif">Working knowledge in computer hardware & software, with a definite interest in helping customers benefit through the use of technology. </font></li><li><font face="Calibri, sans-serif">Aptitude to constantly update self of developments and innovations in an extremely volatile technical environment. </font></li><li><font face="Calibri, sans-serif">Ability to work independently even under pressure. </font></li><li><font face="Calibri, sans-serif">Deadline and target driven. </font></li><li><font face="Calibri, sans-serif">Excellent presentations skills. </font></li><li><font face="Calibri, sans-serif">Possess a valid DZ Driving licence. </font></li><li><font face="Calibri, sans-serif">Good planning and organizing skills. </font></li><li><font face="Calibri, sans-serif">Team Player </font></li><li><font face="Calibri, sans-serif">Possess high energy levels and enjoys challenge. </font></li><li><font face="Calibri, sans-serif">Ability to work effectively and build relationships with Internal as well as External DHL Customers. </font></li><li><font face="Calibri, sans-serif">Commercial attitude / business acumen. </font></li><li><font face="Calibri, sans-serif">Strong analytical & logical approach towards problem solving. </font></li></ul><p ><font face="Calibri, sans-serif"><br></font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"></font></p></div>

<p>Conduct internal audits of administrative, financial, and operational processes. Evaluate the effectiveness of internal control systems and identify risks. Verify the compliance of operations with internal procedures and current regulations. Analyze financial and operational data to detect anomalies. Write audit reports and formulate recommendations for improvement. Ensure follow-up on the implementation of corrective action plans.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree in Audit, Accounting, Finance, Management, or equivalent field. Minimum 2 years of professional experience in internal audit, external audit, or internal control. Excellent mastery of audit and financial analysis techniques. Analytical mind, rigor, integrity, and sense of confidentiality.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Excellent oral and written communication skills for both French and English languages.</li><li>Ability to conduct dialogue politely and professionally.</li><li>Ability to work with large volumes of information.</li><li>Attention to detail and accuracy in documentation.</li><li>Proficiency in PC and basic office programs.</li><li>Skills in working with CRM systems and other specialized software.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Excellent oral and written communication skills for both Russian and Kazakh languages.</li><li>Ability to conduct dialogue politely and professionally.</li><li>Ability to work with large volumes of information.</li><li>Attention to detail and accuracy in documentation.</li><li>Proficiency in PC and basic office programs.</li><li>Skills in working with CRM systems and other specialized software.</li></ul><p></p></section>