وظائف مسؤول تأمين في الجزائر

<p><b>About the Role:&nbsp;</b></p><p><br></p><p>The Program Officer is a hands-on implementation role responsible for the day-to-day operational delivery of the StartAlgeria program in Algeria. The Officer will work closely with the Flat6Labs Program Manager to coordinate logistics, manage local vendors and service providers, organize and oversee program events, and ensure all activities are executed on schedule and in line with program requirements.The Program Officer will also serve as the main focal point for participating ESOs, experts, and mentors, following up on engagement and coordinating session delivery agendas to ensure smooth implementation and continuous collaboration throughout the programme lifecycle. This role is well suited to an organized, detail-oriented professional with experience in program or project coordination, events management, or a related field. The Officer does not carry a strategic or external-relations mandate; their focus is on execution quality, operational reliability, and responsive support to program participants.</p><p><br></p><p><b>&nbsp;Key Responsibilities:</b></p><p>Program Coordination</p><ul><li>Coordinate the day-to-day operational delivery of the program in close collaboration with the Flat6Labs Program Manager.</li><li>Maintain the program calendar and ensure all activities, sessions, and deadlines are tracked and communicated to relevant parties in a timely manner.</li><li>Oversee virtual and physical workshops and events.</li><li>Organize and finalize all session planning and preparatory work.</li><li>Track ESO participation levels and attendance across all scheduled sessions.</li><li>Manage the onboarding and offboarding journey for all ESOs.</li><li>Manage all aspects of attendee outreach, including drafting and dispatching invitations, registration confirmations, event reminders, and subsequent follow-up messages.</li></ul><p>Events Management</p><ul><li>Manage logistics for program bootcamps, info sessions, workshops, program closure event and other convenings, including venue sourcing, A/V, catering, technical equipment, materials, and participant communications before and during event day.</li><li>Source and manage local vendors and service providers, obtaining quotes, overseeing delivery, and ensuring quality and value for money.</li><li>Maintain up-to-date records of expenditures, vendor contracts, and logistical arrangements for reporting purposes.</li><li>Prepare event documents and briefing notes, and ensure the Flat6Labs team and any external facilitators are fully informed ahead of each session.</li><li>Provide post-event debriefs and document key operational takeaways to support continuous improvement.</li></ul><p>ESO Support &amp; Participant Engagement</p><ul><li>Serve as the first point of contact for participating ESOs on all operational and logistical matters throughout the program.</li><li>Monitor ESO session attendance and engagement, following up proactively to address absences or logistical barriers.</li><li>Distribute program materials, assignments, and resources to ESO participants and ensure they have everything required to participate fully.</li><li>Escalate substantive concerns or ESO feedback to the Flat6Labs Program Manager for follow-up.</li></ul><p>Reporting, Data &amp; Communications</p><ul><li>Prepare periodic program progress reports for the Flat6Labs Program Manager, capturing activity status, attendance, issues, and next steps.</li><li>Ensure data collection (attendance records, participant feedback, activity logs) is conducted consistently and in line with program guidelines.</li><li>Support the preparation of donor and management reports by compiling and organizing operational data as directed.</li><li>Coordinate with the Flat6Labs Marketing and Communications team to ensure program events are promoted locally and that relevant content is captured during activities.</li><li>Ensure timely submission of all required reports and documentation to the Monitoring &amp; Evaluation team</li></ul><p>Post-Program Wrap-Up</p><ul><li>Support the smooth close-out of the program, including final event logistics, participant follow-up communications, and materials archiving.</li><li>Assist with data collection for final program reporting, including compiling attendance, activity summaries, and participant feedback.</li><li>Document operational lessons learned and contribute to close-out reports as directed by the Flat6Labs Monitoring &amp; Evaluation team.</li></ul><p>For more details, check this document</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Management, Business Administration, or a related field is required. A master s degree in one of these fields is preferred but not required. At least 2 years of experience in program coordination, project management, events management, or a related operational role. Demonstrated ability to manage multiple tasks and deadlines simultaneously, with strong attention to detail and organizational skills. Experience coordinating logistics for events or workshops, including vendor management and on-site coordination. Proficiency in standard office and productivity tools (e.g. Google Workspace or Microsoft Office); comfort with shared trackers and project management tools. Strong written and verbal communication skills in French, Arabic and English. Based in Algeria, with availability to be present on-site for program events.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Logistics Manager: Atlas Copco Algeria Join a Purpose-Driven Organization and Contribute to Transforming the Future At Atlas Copco, our mission is to drive sustainable progress. By joining our team, you become part of a company that enables a low-carbon society through leading technologies and sustainable innovations. Our solutions are integral to various industries, including electronics, medical research, renewable energy, food production, and infrastructure. Working with us means engaging with the latest technologies and groundbreaking innovations. We are passionate people shaping the future. If you're ready to make a meaningful impact, we invite you to be part of our journey toward a better tomorrow. Your Role As a Logistics Manager, you will be responsible for overseeing all supply chain operations, ensuring efficient and accurate order placement, receipt, storage, and shipment of goods. Your role will involve continuously improving the efficiency and effectiveness of these processes. Main Responsibilities: Supply Chain Operations: Supervise all supply chain activities to ensure efficient and accurate order placement, receipt, storage, and shipment of goods. Continuously seek improvements in process efficiency and effectiveness. Logistics Strategy: Develop and implement logistics strategies to optimize inventory management, transportation, and distribution processes. Maintain excellent knowledge of Incoterms and current regulations, including customs and banking. Client Billing: Ensure client billing aligns with local processes and regulations. Inventory Management: Manage inbound and outbound inventory, address obsolescence, and revalue goods as necessary. Cross-Functional Collaboration: Work closely with cross-functional teams to optimize company inventory levels. Local Purchases: Coordinate local purchases in collaboration with relevant departments (general management, business lines, operations, SHEQ, HR, etc.), ensuring strict adherence to processes for complete transparency in supplier and transaction management. Service Provider Coordination: Manage operations related to service providers and maintain accurate, up-to-date data management for vehicle fleets, document and goods transportation, premises cleaning and hygiene, security, insurance, handling, etc. ERP Management: Actively participate in the use and maintenance of our ERP system (SAP), contributing to data enrichment and processing (Master Data). Team Leadership: Lead and supervise a team of logistics professionals, providing guidance, support, and training to ensure high levels of performance and productivity. Customer Satisfaction: Ensure maximum customer satisfaction by optimizing feedback quality and guaranteeing deliveries meet contractual deadlines and conditions. Trade Compliance: Maintain strong cooperation with distribution centers, factories, and divisions, proactively acting to consolidate trade compliance. Performance Monitoring: Monitor and evaluate key performance indicators to measure logistics operations efficiency and make necessary adjustments to improve performance. Stakeholder Relationships: Develop and maintain strong relationships with stakeholders, being perceived as a reliable, transparent partner who respects legal rules and best practices. Strictly adhere to the Atlas Copco Group's Code of Conduct and local regulations. Safety and Environment: Place a central focus on safety and the environment in logistics management, in close collaboration with SHEQ. Transit Management: Efficiently manage transit files and anticipate requests for necessary authorizations. Documentation: Ensure physical and electronic archiving of all logistics documents, including invoices, delivery notes, and import files. To Succeed, You Will Need Educational Background: Degree in logistics, supply chain management, or a related field. Experience: Significant experience in logistics management, preferably in a customer service center environment. Leadership Skills: Proven ability to lead and manage a team effectively. Communication Skills: Excellent communication skills in both French and English, with strong problem-solving abilities. Pressure Handling: Ability to work under pressure and meet tight deadlines. Technical Proficiency: Knowledge of logistics management software and SAP systems. What We Offer At Atlas Copco, we believe that passionate people make the difference. We offer a dynamic and inclusive work environment where you can take control of your professional journey. Our culture encourages continuous learning and development, providing you with opportunities to grow and make a real impact. Join us and be part of a team that values innovation, sustainability, and collaboration. Together, we can build a better tomorrow.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.&nbsp;</p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at&nbsp;IOM workplace culture | International Organization for Migration</p><br><p>Eligibility for this call for Expression of Interest (EOI) is limited to internal and external candidates who are currently part of the Pathways Pool. The selection for this assignment will be carried out through the Pathways Pool process.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p>Under the direct supervision of the Chief of Mission (COM) and in close coordination with the Senior Regional Resources Management Officer (SRRMO) in the Regional Office (RO), the Department of Financial and Administrative Management&nbsp; (DFM) at Headquarters (HQ) and the&nbsp;Global Shared Services Centre (GSSC), the Resources Management Officer will be responsible and accountable for supervising and managing the budgetary, financial, Human Resources and other administrative functions of the Country Office and / or Sub-Office(s) and providing support in these areas to staff.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.&nbsp;</p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at&nbsp;IOM workplace culture | International Organization for Migration</p><br><p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy,&nbsp;internal and internal-equivalent candidates&nbsp;are considered as first-tier candidates.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p><span><span>Under the overall supervision of the Resources Management Officer in Algeria and direct supervision of the Supply Chain officer and in collaboration with relevant unit at Headquarters and Administrative Centers, the Supply Chain Associate, will perform routine administrative functions in the area of procurement, logistics and common services for the IOM Algeria various projects. In particular, the incumbent will be responsible for the following responsibilities..</span></span></p><br><br> </div>

<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><p>Organizational Context and Scope Under the general supervision of the overall supervision of Head od programmes , the direct supervision of Movement Operations Officer , the Operations Assistant (Data Processing), is responsible for the following duties and responsibilities.</p><p>Record demographic and biographic information in MiMOSA upon receipt of the request for travel while confirming receipt to third parties, such as an embassy or Resettlement Support Center (RSC). Notify the Movement Operations Officer of the receipt of new requests for travel assistance. Secure, and account for travel documents in accordance with the local Standard Operating Procedures (SOPs). Ensure secure storage of documentation and data in accordance with IOM principles and guidelines while guaranteeing limited access to physical files. Process exit permits in close coordination with supervisors and other IOM colleagues and relevant authorities. Ensure the issuance and timely dispatch of travel documents with Operations colleagues, from booking notifications to logistical assistance with exit processes closely coordinated. Prepare all travel-ready documentation for transfer to Field Support colleagues in collaboration and coordination with supervisors while ensuring the travel bag has all necessary documentation to depart the country. Prepare reports as requested on the receipt of documentation to time of service delivery; inform supervisors on possible issues which need attention and suggest corrective actions. Report any problems encountered like denials of exit permits, reasons for such denials and possible solutions. Assist in preparing regular data mining reports in order to ensure that MiMOSA is up-to-date, accurate and maintains the integrity of relevant Movement Operations projects. Provide regular feedback on work being accomplished to the Movement Operations Officer and keep supervisors immediately informed of any issues that arise. Demonstrate an in-depth understanding of relevant Movement Operations SOPs and Movements-related systems and databases, as well as the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Code of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA). Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert Movement Operations Officer or management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners. Perform such other duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Completed secondary high school education required and five years of relevant working experience; three years of working experience with a bachelor s degree. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li>Five years of relevant working experience.</li><li>Three years of working experience with a Bachelor s degree.</li><li>Prior Movement Operations or transportation experience is a strong advantage.</li><li>Strong computer skills - Word, Excel and Internet.</li><li>Past experience with Movement Operations-related databases and systems (including iGATOR, MiMOSA, SAR and Amadeus) is a strong advantage.</li><li>Fluency in English and French is required.</li><li>Working knowledge of Arabic is an advantage.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li><li>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</li><li>Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li><li>Core Competencies behavioural indicators Level 1 Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li><li>Managerial Competencies behavioural indicators Level 2, if with direct reports Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential. Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust : Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction. Humility : Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>

<p>Prepare and submit import programs to the Ministry of Health. Ensure the preparation of batch release files. Submit files and product samples to the LNCPP for release. Follow up and resolve reservations from the LNCPP.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma in Pharmacy. Two years of experience as a regulatory affairs officer. Organized and responsible.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A true ambassador of elegance and the art of hospitality, the Guest Relations Coordinator at Sofitel embodies the excellence of luxury service. Their primary mission is to enhance the stay of every guest, particularly VIP clients and Platinum/Diamond members, by creating unique and personalized bespoke experiences. They anticipate every desire, exceed expectations, and ensure that each interaction reflects the prestige and refinement of the brand.</font></font></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Missions:</font></font></h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming guests according to 5-star standards, ensuring ultra-personalized follow-up throughout their stay and precisely executing welcome touches (handwritten notes, personalized gifts) in coordination with Housekeeping and Catering.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Gathering customer feedback daily, handling complex requests and resolving delicate situations with absolute tact and immediate responsiveness to guarantee an unforgettable stay.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Accurately enter customer profiles and preferences into the hotel management system (PMS).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Refer directly to your hierarchy for operational management and monitoring of VIP files.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Successful prior experience in luxury hotels (5 stars), with a thorough understanding of its codes and standards. Proven ability to work within a hierarchical and dynamic team structure. Fluent in French, Arabic, and English (a third international language is highly valued). Impeccable presentation, natural elegance, and excellent written communication skills for client correspondence. A genuine passion for high-end service, a keen eye for detail, absolute discretion, and strong listening skills to build immediate trust with a demanding international clientele.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A true ambassador of elegance and hospitality, the Guest Relations Agent at Sofitel embodies the excellence of luxury service. Their primary mission is to enhance the stay of every guest, especially VIP clients and loyalty members. Under the supervision of their manager, they anticipate every desire, exceed expectations, and create bespoke, tailor-made experiences to showcase the prestige and refinement of the establishment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming guests according to 5-star standards, ensuring ultra-personalized follow-up throughout their stay and precisely executing welcome touches (handwritten notes, personalized gifts) in coordination with Housekeeping and Catering.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Gathering customer feedback daily, handling complex requests and resolving delicate situations with absolute tact and immediate responsiveness to guarantee a seamless stay.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Accurately enter customer profiles and preferences into the hotel management system (PMS).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Refer directly to the Guest Relations Coordinator and the Guest Relations Supervisor for operational management and follow-up of VIP files.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Transmit major incident reports, satisfaction indicators and critical cases to your superiors.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Previous successful experience in luxury (5-star) hotels, with a perfect mastery of its codes and standards.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven ability to work in a hierarchical and dynamic team structure.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perfect and fluent command of English, French and Arabic.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Impeccable presentation, natural elegance and excellent written expression for drafting client correspondence.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An innate passion for high-end service, a great attention to detail, absolute discretion and a strong ability to listen in order to build an immediate bond of trust with a demanding clientele.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A true ambassador of elegance and the art of hospitality, the Guest Relations Agent at Sofitel embodies the excellence of luxury service. Their primary mission is to enhance the stay of every guest, particularly VIP clients and loyalty members. Under the supervision of their superiors, they anticipate every desire, exceed expectations, and create bespoke, tailor-made experiences to showcase the prestige and refinement of the establishment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming guests according to 5-star standards, ensuring ultra-personalized follow-up throughout their stay and precisely executing welcome touches (handwritten notes, personalized gifts) in coordination with Housekeeping and Catering.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Gathering customer feedback daily, handling complex requests and resolving delicate situations with absolute tact and immediate responsiveness to guarantee a seamless stay.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Accurately enter customer profiles and preferences into the hotel management system (PMS).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Refer directly to the Guest Relations Coordinator and the Guest Relations Supervisor for operational management and follow-up of VIP files.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Transmit major incident reports, satisfaction indicators and critical cases to your hierarchy.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Previous successful experience in luxury hotels (5 stars), with a perfect mastery of its codes and standards.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven ability to work in a hierarchical and dynamic team structure.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My perfect and fluent mastery of English, French and Arabic.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Impeccable presentation, natural elegance and excellent written expression for drafting client correspondence.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Innate passion for high-end service, great attention to detail, absolute discretion and strong listening skills to build an immediate bond of trust with a demanding clientele.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A true ambassador of elegance and the art of hospitality, the Guest Relations Coordinator at Sofitel embodies the excellence of luxury service. Their primary mission is to enhance the stay of every guest, particularly VIP clients and Platinum/Diamond members, by creating unique and personalized bespoke experiences. They anticipate every desire, exceed expectations, and ensure that each interaction reflects the prestige and refinement of the brand.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming guests according to 5-star standards, ensuring ultra-personalized follow-up throughout their stay and precisely executing welcome touches (handwritten notes, personalized gifts) in coordination with Housekeeping and Catering.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Gathering customer feedback daily, handling complex requests and resolving delicate situations with absolute tact and immediate responsiveness to guarantee an unforgettable stay.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Accurately enter customer profiles and preferences into the hotel management system (PMS).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Refer directly to your hierarchy for operational management and monitoring of VIP files.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Previous successful experience in luxury (5-star) hotels, with a perfect mastery of its codes and standards.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven ability to work in a hierarchical and dynamic team structure.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perfect and fluent command of French, Arabic and English (a third international language is highly appreciated).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Impeccable presentation, natural elegance and excellent written expression for drafting client correspondence.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Innate passion for high-end service, great attention to detail, absolute discretion and strong listening skills to build an immediate bond of trust with a demanding international clientele.</font></font></p>

<p>Description</p><p>The finance officer will be responsible for overseeing all financial tasks, as well as ensuring the valuation of our capital and resources.</p><p>Missions</p><p>Conduct cost and benefit analyses</p><p>Evaluate investments</p><p>Recommend solutions to reduce costs</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conduct cost and benefit analyses</font></font></p><p>Profile</p><p>Bachelor of Science in Finance&nbsp;</p><p>Two years of experience in the field&nbsp;</p><p>Mastering the Microsoft Office suite</p><p>Driving license.</p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree in Financial Sciences, two years of experience in the field, excellent command of Microsoft Office, driver's license.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The HR Government Affairs Officer is responsible in managing and controlling the process of all activities that are related to the Government o?ces/agencies. The role oversees and ensures that responsibilities are executed in a timely manner, and provide the business with e?cient reports. The officer analyzes and interprets government policies, evaluate potential impact to organization's operation and reviews internal policies, plans, programs to ensure consistency with corresponding government regulations and laws.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Monitor the implementation of an improvement process for all immigration and labor records to be tracked and maintained through the established organization system.</p><br> <p>Assist in developing, managing, periodical review, and communicating Government relations policies and processes to ensure organization compliances.</p><br> <p>Ensure to resolve immigration related issues in a timely manner.</p><br> <p>Ensure proper dissemination and keep the HR team informed of significant problems that may jeopardize the achievement of Company goals, and those are not being addressed adequately.</p><br> <p>Facilitate and attend to employee queries regarding details of immigration formalities, and entitlements.</p><br> <p>Manage the processing of all immigration requirements in the most effective and efficient manner to expedite on boarding of new employees.</p><br> <p>Ensure to update relevant business areas with issues, risks, and statuses of immigration/government processes and provide relevant solutions in a timely manner.</p><br> <p>Ensure immigration processes are completed in minimal time including Resident Permits, Drivers Licenses, Visas, CID procedures etc.</p><br> <p>Track and monitor relevant expiry dates and ensure that all time-sensitive documents and licenses are renewed ahead of</p><br> <p>deadline to ensure full compliance and avoid fines.</p><br> <p>Maintain employee files and documents relevant to immigration transactions.</p><br> <p>In-charge of the preparation of the internal memos and responsible in the proper monitoring of the reference numbers assigned in all departments correspondences.</p><br> <p>Arrange the labor contracts for signature and stamped before sending for attestation in the Labor Dept.</p><br> <p>Ensure proper recording and updating the master files of exit permits, business visa renewal and RP renewal.</p><br> <p>Keep abreast with current labor/ immigration laws and update the HR staff on any changes.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Good knowledge of Qatar Labor Law</p><br> <p>Good knowledge of work related Government process and transactions</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>AI Fluency<br>Quality_321977507<br>Leadership_321977503<br>Government Liability L2<br>Visa Requirements L2<br>Employee Relations L2<br>SAP ERP Human Resources L2<br>Agility<br>Public Authority Coordination L2<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.&nbsp;</p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at&nbsp;IOM workplace culture | International Organization for Migration</p><br><p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy,&nbsp;internal and internal-equivalent candidates&nbsp;as well as external women candidates are considered as first-tier candidates.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p>Under the direct supervision of the AVRR Coordinator, and the overall supervision of the IOM Head of Programme<br>and Chief of Mission of IOM Algeria, the incumbent will be responsible for supporting the daily management of the Reception Facility for Voluntary Return (DARV), working closely with the AVRR, Protection, and Operations Units and with IOM partners.</p><br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join a hotel within the Accor network, a group encompassing over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. Here, we believe in you and what you bring to the table. Opportunities for growth and development abound. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and our planet. Together, we embody the vision of responsible hospitality. Seize the opportunity to become a Heartist and let your heart guide you in this world where life beats stronger.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinator (M/F) You are versatile and capable of working independently, and of carrying out a wide range of complex and confidential administrative tasks to support your teams. You know how to communicate with your contacts, anticipate problems and find solutions, and keep your teams informed of the various projects.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In a few words, highlight the benefits and advantages of working at your establishment: Employee card offering discounted rates at Accor; Training plan delivered in our Academies; The opportunity to develop your talents and thrive within your establishment and around the world; The ability to make a difference through our activities; Ethics &amp; Corporate Social Responsibility, such as Planet 21</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organize and implement administrative procedures, provide support, ensure information sharing within teams, and manage the administrative files of your department.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In a few words, present the team, establishment or work environment that reflects the team culture. Note: You can include local specifics or legal criteria here, such as work permits.</font></font></p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication skills; ability to prioritize in a diverse and challenging environment; ability to discreetly handle complex and confidential information; computer skills proficient in various software programs</font></font></p>

<p>Human Resources Coordinator Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><b>PREFERRED QUALIFICATIONS</b></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 1 year of related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Job Overview</strong></span></p><br><p><span>The operations Coordinator supports country operations by coordinating equipment readiness, asset and inventory management, equipment inspections, logistics, documentation, and operational transactions. The role works closely with Operations, Repair &amp; Maintenance (R&amp;M), Asset &amp; Inventory (A&amp;I), Logistics, Finance, and other relevant functions to ensure equipment availability, accurate system records, timely equipment movements, and efficient operational execution.</span></p><br><p><span>The position is responsible for processing and monitoring JDE Delivery Tickets (DTs), maintaining Fixed Asset Register (FAR) accuracy, updating WPTS records, coordinating equipment mobilization and demobilization, supporting import and export activities, and ensuring that operational documentation is complete and submitted within the required timelines.</span></p><br><p><span><strong>Responsibilities :</strong></span></p><br><ul><li><span>Coordinate with Operations, Repair &amp; Maintenance (R&amp;M), Asset &amp; Inventory (A&amp;I), Logistics, Finance, and other relevant teams to confirm job requirements, equipment availability, inspection status, readiness, priorities, and completion dates.</span></li><li><span>Follow up on equipment preparation, inspections, repairs, and outstanding requirements before mobilization, promptly communicating any constraints, missing items, or potential delays.</span></li><li><span>Coordinate equipment mobilization, demobilization, transfers, redeployment, returns, and receipt of newly imported equipment, ensuring that the necessary approvals, inspections, documentation, transportation, and handovers are completed.</span></li><li><span>Create, process, and monitor JDE Delivery Tickets (DTs) for equipment shipments, transfers, trucking, redeployment, and returns, ensuring accurate transaction details and timely closure.</span></li><li><span>Coordinate domestic and international shipments, including collection and delivery schedules, packing documentation, equipment details, import/export records, customs authorizations, and country-specific requirements.</span></li><li><span>Support asset and inventory management by tracking equipment availability, allocation, location, and status; updating inventory records; resolving discrepancies; and maintaining accurate Fixed Asset Register (FAR) information through regular reconciliation and data clean-up.</span></li><li><span>Prepare job documentation packages and verify that all required operational records, approvals, authorizations, equipment details, and site-access documentation are available before mobilization.</span></li><li><span>Upload Delivery Tickets and B.S. documents in WPTS, ensuring that records are complete, legible, correctly referenced, and submitted within the required timelines.</span></li><li><span>Monitor DT invoicing status, identify missing documents or approvals, and follow up with Operations, Finance, and relevant stakeholders to support timely billing and transaction closure.</span></li><li><span>Maintain accurate operational records, system transactions, trackers, equipment movement details, and Personnel on Board (POB) information, providing daily updates and status reports as required.</span></li><li><span>Use JDE, WPTS, MyAdvisor R&amp;M, and other applicable systems to support equipment tracking, maintenance coordination, asset movements, operational reporting, and documentation control.</span></li><li><span>Maintain effective communication across Operations, R&amp;M, Logistics, A&amp;I, Finance, and external stakeholders, ensuring clear coordination of responsibilities, priorities, deadlines, and required actions.</span></li><li><span>Escalate equipment readiness issues, shipment delays, documentation gaps, system discrepancies, and other operational risks to the appropriate supervisor or manager, while maintaining clear records of communications, approvals, and handovers.</span></li><li><span>Comply with Weatherford's HSE, Security, Quality, Compliance, and Management System requirements, applicable laws and regulations, industry standards, and Rules to Live By. Promote safe working practices, environmental protection, ethical conduct, and continual improvement.</span></li><li><span>Maintain service quality as a priority, understand and comply with TRS OCP requirements, and identify opportunities to improve operational processes, documentation accuracy, equipment readiness, and efficiency.</span></li><li><span>Ensure operational transactions and related expenses are processed accurately, within approved budgets and agreed timelines, and in accordance with company financial policies and procedures.</span></li><li><span>Take responsibility for personal development by completing required functional, compliance, and business-standard training, engaging with the line manager on performance and development objectives, and demonstrating accountability, teamwork, professionalism, and adherence to Weatherford's standards.</span></li></ul><p><span><strong>Skills:</strong></span></p><br><ul><li><span>Operations Coordination: Ability to coordinate job requirements, equipment readiness, asset movements, and operational priorities across multiple functions.</span></li><li><span>Asset &amp; Inventory Management: Knowledge of asset tracking, inventory reconciliation, equipment allocation, movement control, and Fixed Asset Register maintenance.</span></li><li><span>Equipment Inspection &amp; Readiness: Understanding of equipment inspection requirements, maintenance coordination, and readiness verification before mobilization.</span></li><li><span>Systems Knowledge: Working knowledge of JDE, WPTS, and MyAdvisor R&amp;M systems, including equipment transactions, Delivery Tickets, documentation uploads, and status tracking.</span></li><li><span>Logistics &amp; Customs Documentation: Understanding of equipment shipping, import/export documentation, customs authorizations, mobilization, demobilization, and asset transfers.</span></li><li><span>Documentation &amp; Invoicing: Ability to maintain accurate operational records, monitor open transactions, verify supporting documents, and follow up on timely invoicing and closure.</span></li><li><span>Data Accuracy &amp; Reporting: Strong attention to detail in maintaining system records, trackers, equipment information, and operational reports.</span></li><li><span>Communication &amp; Coordination: Effective written and verbal communication skills, with the ability to coordinate across internal teams and external stakeholders.</span></li><li><span>Planning &amp; Prioritization: Ability to manage multiple activities, meet deadlines, follow up on outstanding actions, and respond to changing operational requirements.</span></li><li><span>Problem-Solving: Ability to identify discrepancies, investigate issues, resolve routine operational problems, and escalate risks appropriately.</span></li><li><span>Safety, Quality &amp; Compliance: Understanding of HSE, Quality, Security, company policies, TRS OCP, and applicable operational procedures.</span></li><li><span>Business &amp; Administrative Skills: Sound operational administration, recordkeeping, financial awareness, and process-follow-up skills.</span></li><li><span>Teamwork &amp; Professionalism: Demonstrates accountability, integrity, adaptability, collaboration, and commitment to continuous improvement.</span></li></ul><p><span><strong>Qualifications:</strong></span></p><br><ul><li><span>High School Diploma or equivalent.</span></li><li><span>Minimum of 3–4 years of relevant operational experience, with approximately five years of coordinator experience preferred or required according to the applicable job-level criteria.</span></li><li><span>Good knowledge of Weatherford's Tubular Running Services (TRS) service line and related equipment.</span></li><li><span>Understanding of equipment inspection requirements and equipment readiness processes.</span></li><li><span>Familiarity with JDE and WPTS systems.</span></li><li><span>Experience using MyAdvisor R&amp;M or a similar repair and maintenance management system.</span></li><li><span>Practical experience in operations coordination, equipment tracking, inventory control, logistics, documentation, or operational administration.</span></li><li><span>Understanding of equipment movements, Delivery Tickets, asset records, and supporting documentation.</span></li><li><span>Good communication, organizational, follow-up, and problem-solving skills.</span></li><li><span>Ability to work collaboratively with multiple functions and manage competing operational priorities.</span></li></ul><p><span>#LI-MD1</span></p><br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A true ambassador of elegance and hospitality, the Guest Relations Coordinator at Sofitel embodies the excellence of luxury service. Their primary mission is to enhance the stay of every guest, especially VIP clients and Platinum/Diamond members, by creating unique and personalized bespoke experiences. They anticipate every desire, exceed expectations, and ensure that each interaction reflects the prestige and refinement of the brand.</font></font></p><p><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Missions:</font></font></b></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming guests according to 5-star standards, ensuring ultra-personalized follow-up throughout their stay and precisely executing welcome touches (handwritten notes, personalized gifts) in coordination with Housekeeping and Catering.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Gathering customer feedback daily, handling complex requests and resolving delicate situations with absolute tact and immediate responsiveness to guarantee an unforgettable stay.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Accurately enter customer profiles and preferences into the hotel management system (PMS).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Refer directly to your superiors for operational management and monitoring of VIP cases.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome†resonate as the finest hotel promise.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.</font></font></p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Previous successful experience in luxury (5-star) hotels, with a perfect mastery of its codes and standards.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven ability to work in a hierarchical and dynamic team structure.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perfect and fluent command of French, Arabic and English (a third international language is highly appreciated).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Impeccable presentation, natural elegance and excellent written expression for drafting client correspondence.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Innate passion for high-end service, great attention to detail, absolute discretion and strong listening skills to build an immediate bond of trust with a demanding international clientele.</font></font></li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join a hotel that's part of the Accor network, a group that brings together more than 5,500 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Here, we believe in you and what you bring to the table. Opportunities for growth and development abound. Every project, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and our planet. Together, we embody the vision of responsible hospitality. Become a Heartist, and let your heart guide you in this world where life beats stronger.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A true ambassador of elegance and the art of hospitality, the Guest Relations Agent at Sofitel embodies the excellence of luxury service. Their primary mission is to enhance the stay of every guest, particularly VIP clients and loyalty members. Under the supervision of their superiors, they anticipate every desire, exceed expectations, and create bespoke, tailor-made experiences to showcase the prestige and refinement of the establishment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming guests according to 5-star standards, ensuring ultra-personalized follow-up throughout their stay and precisely executing welcome touches (handwritten notes, personalized gifts) in coordination with Housekeeping and Catering.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Gathering customer feedback daily, handling complex requests and resolving delicate situations with absolute tact and immediate responsiveness to guarantee a seamless stay.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Accurately enter customer profiles and preferences into the hotel management system (PMS).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Refer directly to the Guest Relations Coordinator and the Guest Relations Supervisor for operational management and follow-up of VIP files.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Transmit major incident reports, satisfaction indicators and critical cases to your hierarchy.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Previous successful experience in luxury hotels (5 stars), with a perfect mastery of its codes and standards.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven ability to work in a hierarchical and dynamic team structure.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My perfect and fluent mastery of English, French and Arabic.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Impeccable presentation, natural elegance and excellent written expression for drafting client correspondence.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Innate passion for high-end service, great attention to detail, absolute discretion and strong listening skills to build an immediate bond of trust with a demanding clientele.</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Véritable ambassadeur de l’élégance et de l’art de recevoir, le/la Guest Relations Coordinator chez Sofitel incarne l'excellence du service de luxe.</p><br><p>Sa mission principale est de sublimer le séjour de chaque hôte, en particulier les clients VIP et membres Platinum/Diamond, en créant des expériences uniques et personnalisées « Cousu Main ».</p><br><p>Il/elle anticipe les moindres désirs, devance les attentes et veille à ce que chaque interaction reflète le prestige et le raffinement de la marque.</p><br><p><strong>Missions Principales :</strong></p><br><ul><li>Accueillir les hôtes selon les standards 5 étoiles, assurer un suivi ultra-personnalisé tout au long de leur séjour et exécuter avec précision les attentions de bienvenue (notes manuscrites, cadeaux personnalisés) en coordination avec le Housekeeping et la Restauration.</li><li>Recueillir quotidiennement les commentaires des clients, traiter les demandes complexes et résoudre les situations délicates avec un tact absolu et une réactivité immédiate afin de garantir un séjour inoubliable.</li><li>Renseigner rigoureusement le profil et les préférences des clients dans le système de gestion de l'hôtel (PMS).</li></ul><ul><li>Se référer directement à sa hiérarchie pour la gestion opérationnelle et le suivi des dossiers VIP.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché :</strong></p><br><ul><li>Expérience préalable réussie dans l'hôtellerie de luxe (5 étoiles), avec une parfaite maîtrise de ses codes et standards.</li><li>Capacité éprouvée à travailler dans une structure d'équipe hiérarchisée et dynamique.</li><li>Maîtrise parfaite et fluide du français, de l'arabe et de l'anglais (une troisième langue internationale est fortement appréciée).</li><li>Présentation irréprochable, élégance naturelle et excellente expression écrite pour la rédaction des correspondances clients.</li><li>&nbsp;Passion innée pour le service haut de gamme,</li><li>Grand sens du détail,</li><li>Discrétion absolue et forte capacité d'écoute pour tisser un lien de confiance immédiat avec une clientèle internationale exigeante.</li></ul> </div>

<p><strong>1. Background and Context</strong> Crest Point for Consultancy and Development (CPCD) is an independent consulting firm specializing in monitoring, evaluation, research, assessments, Third-Party Monitoring (TPM), capacity building, and consultancy services. Established in 2018, CPCD supports humanitarian, development, public-sector, and private-sector actors by providing evidence-based, reliable, and data-driven solutions. Through its work, CPCD contributes to strengthening accountability, transparency, and informed decision-making for clients, partners, and donors. As part of the expansion of its operations across the Middle East and Africa, CPCD is currently seeking experienced and motivated Field Coordinators in Algeria, Egypt, Ghana, Kenya, Morocco, Nigeria, Saudi Arabia, South Africa, Tunisia, and the United Arab Emirates . The selected candidates will play a key role in ensuring the smooth implementation of field activities, effective team coordination, adherence to ethical standards, and the delivery of high-quality field data. Applicants should apply for one country only the country in which they are based. <strong>2. Overall Objective of the Assignment</strong> The overall objective of this assignment is to support the coordination and supervision of field data collection activities in assigned locations, ensuring that all fieldwork is conducted in line with approved methodologies, ethical guidelines, quality standards, security protocols, and the national laws and authorization requirements applicable in each country. <strong>3. Position Available</strong> Field Coordinator (multiple positions) Duty Station: Field-based in one of the following countries Algeria, Egypt, Ghana, Kenya, Morocco, Nigeria, Saudi Arabia, South Africa, Tunisia, or the United Arab Emirates with travel within assigned locations as required. Key Responsibilities The Field Coordinator will be responsible for supporting the planning, coordination, supervision, and quality assurance of field activities. Key responsibilities include: • Serve as the main focal point for field coordination in the assigned location(s). • Coordinate with local authorities, community representatives, client focal points, and relevant stakeholders, in line with the approvals, permits, and authorizations required for fieldwork in the country of assignment. • Support the preparation and implementation of daily field movement plans and activity schedules. • Facilitate access to target locations and support smooth coverage of assigned areas. • Form and mobilize field teams, when needed, according to the geographic areas where fieldwork is required, ensuring appropriate coverage, local knowledge, language profile, and operational readiness including female enumerators where required for access to female respondents. • Coordinate logistical and operational arrangements with the Team Leader and project team. • Supervise field teams and ensure compliance with the approved methodology and workplan. • Monitor the quality of field activities through daily follow-up, spot-checks, back-checks, and review of completed work. • Ensure that all team members strictly follow ethical standards, including confidentiality, informed consent, personal data protection, PSEA, Do No Harm, and safeguarding principles. • Support the resolution of field challenges and report any operational, access, security, or quality-related issues in a timely manner. • Submit daily progress updates to the Team Leader, including completed activities, challenges, risks, and recommendations. • Ensure adherence to security protocols and immediately report any incidents, complaints, or concerns. • Support referral pathways for urgent protection or humanitarian cases, according to established procedures. • Conduct daily team debriefings and document lessons learned, field challenges, and recommendations. <strong>4. Qualifications, Skills, and Experience</strong> <strong>4.1 Essential Requirements (all countries)</strong> • Legal authorization to live and work in the country applied for nationals of the country, or holders of a valid residency permit granting the right to work together with strong knowledge of the national context, local culture, and operational environment. • Minimum Diploma or Bachelor's degree in Social Sciences, Development Studies, Statistics, Economics, Public Administration, or any related field. • At least 1 year of proven experience in field coordination, data collection supervision, monitoring and evaluation, social or market research, or development fieldwork. • Previous experience coordinating field teams in the country applied for is strongly preferred. • Fluency in English and fluency in the local languages of the country applied for. • Strong communication, coordination, and interpersonal skills. • Ability to work with diverse communities, including vulnerable groups, with professionalism, respect, and cultural sensitivity. • Strong organizational skills and ability to manage daily field plans and team follow-up. • High level of integrity, confidentiality, and commitment to research ethics and humanitarian principles. <strong>4.2 Desirable Requirements (all countries)</strong> • Previous experience working with CPCD, NGOs, UN agencies, consultancy or market research firms, research institutes, foundations, or government-affiliated entities. • Experience in monitoring and evaluation, assessments, Third-Party Monitoring, KIIs, FGDs, beneficiary satisfaction studies, or household surveys. • Familiarity with digital data collection tools such as Kobo Collect, ODK, SurveyCTO, or similar platforms. • Understanding of basic sampling approaches, quota management, and field quality assurance procedures. • Experience in relevant sectors such as Protection, Migration, Social Protection, Food Security and Livelihoods, WASH, Health, Education, Shelter, Employment and Livelihoods, Community Development, or Cash Assistance. • Valid driving licence, given the distances between assigned sites.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Legal authorization to live and work in the country applied for nationals of the country, or holders of a valid residency permit granting the right to work together with strong knowledge of the national context, local culture, and operational environment.</li><li>Minimum Diploma or Bachelor's degree in Social Sciences, Development Studies, Statistics, Economics, Public Administration, or any related field.</li><li>At least 1 year of proven experience in field coordination, data collection supervision, monitoring and evaluation, social or market research, or development fieldwork.</li><li>Previous experience coordinating field teams in the country applied for is strongly preferred.</li><li>Fluency in English and fluency in the local languages of the country applied for.</li><li>Strong communication, coordination, and interpersonal skills.</li><li>Ability to work with diverse communities, including vulnerable groups, with professionalism, respect, and cultural sensitivity.</li><li>Strong organizational skills and ability to manage daily field plans and team follow-up.</li><li>High level of integrity, confidentiality, and commitment to research ethics and humanitarian principles.</li><li>Previous experience working with CPCD, NGOs, UN agencies, consultancy or market research firms, research institutes, foundations, or government-affiliated entities.</li><li>Experience in monitoring and evaluation, assessments, Third-Party Monitoring, KIIs, FGDs, beneficiary satisfaction studies, or household surveys.</li><li>Familiarity with digital data collection tools such as Kobo Collect, ODK, SurveyCTO, or similar platforms.</li><li>Understanding of basic sampling approaches, quota management, and field quality assurance procedures.</li><li>Experience in relevant sectors such as Protection, Migration, Social Protection, Food Security and Livelihoods, WASH, Health, Education, Shelter, Employment and Livelihoods, Community Development, or Cash Assistance.</li><li>Valid driving licence, given the distances between assigned sites.</li></ul>