وظائف أتمتة
٧٧ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b><br></b></p><p><b>Your tasks and responsibilities:</b></p><ul><li>Carry out the installations of medical imaging equipment.</li><li>Be the guarantor of the proper execution of the installations while respecting deadlines throughout the scope.</li><li>Ensure the satisfaction of our customers through my level of service and communication.</li><li>Carry out missions throughout the national territory.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor or Master degree in either electronics, electrical or automation engineering, and related field.</li><li>3-5 years of experience in a similar role.</li><li>Previous experience in the Healthcare Sector and diagnostic imaging is highly advantageous.</li><li>A driving license (Category B) is a must.</li><li>Open to carry out missions throughout the national territory.</li><li>Good command of IT tools.</li><li>Good knowledge of English language.</li><li>Have a customer service sense and the ability to work independently.</li><li>Strong interpersonal skills, rigorous, dynamism, team spirit, availability, sense of responsibility and reliable.</li><li>Resident in in the wilaya of Algiers.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure the management of the agenda, appointments, and meetings of the Division Chief. Prepare, draft, and format correspondence, reports, memos, and minutes. Ensure the reception, registration, filing, and archiving of administrative documents. Manage telephone calls, emails, and visitor reception. Ensure the administrative follow-up of division files. Organize meetings, prepare support materials, and ensure follow-up of decisions made. Coordinate information flow between different departments and stakeholders. Develop and update dashboards and monitoring tools. Ensure the confidentiality of information and documents processed. Assist the Division Chief in any administrative task related to their functions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Higher Technician Diploma, Bachelor's degree or equivalent in Management, Administration, Secretarial work, or a similar field. Minimum 3-5 years of professional experience in a similar position. Proficiency in office automation tools (Word, Excel, PowerPoint, Outlook). Excellent French writing skills. Knowledge of Arabic is desirable; English is an asset. Immediate availability is preferred.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); Experience with Zendesk, including workflow optimization, automations and support operations; Troubleshooting skills, including the ability to distinguish between product bugs, user environment issues and third-party platform limitations; Experience with Linear or similar modern ticketing and prioritization platforms; Ability to translate technical concepts into clear, user-friendly language and communicate with both engineers and non-technical users; Understanding of software releases, migrations and their potential impact on customers and product performance; Organizational skills, including the ability to identify trends, run support retrospectives and turn insights into actionable feedback; An AI-first approach, using AI tools to reduce repetitive work and improve chatbot/FAQ automation; Ability to read and interpret logs (JSON) and troubleshoot issues using tools such as Grafana, browser developer tools and changelogs; Experience managing incidents, identifying patterns during ticket surges and communicating proactively with customers and internal teams; Understanding of cross-platform web applications, native applications and common data migration risks such as data loss, malformed records and parsing errors; Ability to learn and follow precise procedures; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms.<br> Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2ZI</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and technical studies: Participate in the study and design of electrical, signaling, and telecommunications installation projects. Implementation: Monitor project execution, from installation to commissioning of equipment on-site. Maintenance and diagnostics: Perform preventive and corrective maintenance operations and diagnose faults on electronic and electrical equipment. Technical writing: Prepare plans, diagrams, calculation notes, and other technical documents. Management and collaboration: Manage assigned projects and collaborate with production teams and clients.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Education: Average grade at BAC +16/20 and State Engineering diploma in electronics, electrotechnics or electrical engineering.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Professional experience: Minimum of 3-5 years of experience in a similar position. However, talented and motivated recent graduates are encouraged to apply.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical Skills (Knowledge): </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong knowledge of power electronics, automation, and instrumentation. Proficiency in computer-aided design (CAD) software, such as AutoCAD. Experience programming programmable logic controllers (PLCs) is a plus. Knowledge of railway signaling or telecommunications would be an asset.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Personal qualities (soft skills): </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigor, organizational skills, and analytical thinking. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomy and ability to solve complex problems. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit and good communication skills.</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">QA/ERP Tester</font></font></b></li><li><b><br></b></li><li><b>Missions</b></li><li>Participate in the drafting of test plans relating to the functional requirements of our ERP products (Odoo).</li><li>Implement test automation on ERP Backend products (Odoo / Front End VueJS).</li><li>Perform manual tests to verify software compliance.</li><li>Report anomalies in bug trackers and follow up on their resolution with the development team.</li><li>Profile</li><li>Minimum 1 to 2 years of experience in IT systems quality assurance.</li><li>Proficiency in Python and JS programming languages and automated testing.</li><li>Analytical mind and rigor.</li><li>Meticulous, independent, and well-organized.</li><li>Team spirit, good communication.</li><li>Knowledge of ERP / Management Software.</li><li>Understanding the functional needs related to business management.</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Other</b></font></font></li><li><b>Benefits :</b></li><li>Competitive salary and benefits package</li><li>Collaborative and stimulating work environment.</li><li>Opportunities for continuing education and professional development.</li><li>Diverse projects offering exposure to various sectors of activity.</li></ul><ul> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 1-2 years of experience in IT systems quality assurance.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in Python and JS programming languages and automated testing.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical mind and rigor.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Meticulous, independent, and with a sense of organization.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit, good communication.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of ERP / Management Software.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Understanding the functional needs related to business management.</font></font></li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities</strong></p>
<ul>
<li>Supervise and coordinate instrumentation construction, pre-commissioning, and commissioning activities on site.</li>
<li>Ensure all work is executed in accordance with project specifications, quality standards, and HSE requirements.</li>
<li>Oversee loop checking, calibration, functional testing, and commissioning of instrumentation systems.</li>
<li>Verify instrument installation, hook-up, and wiring in accordance with approved drawings and procedures.</li>
<li>Coordinate with electrical, mechanical, construction, and operations teams during commissioning activities.</li>
<li>Interface with clients, contractors, vendors, and multidisciplinary teams to resolve technical issues and monitor progress.</li>
<li>Supervise punch listing activities, follow-up actions, and close-out of outstanding items.</li>
<li>Prepare and maintain commissioning reports, test records, and progress updates.</li>
<li>Support system start-up, troubleshooting, and handover activities.</li>
<li>Provide technical guidance and mentorship to technicians, assistants, and junior supervisors.</li>
<li>Ensure commissioning tools, calibration equipment, and documentation are properly maintained and controlled.</li>
<li>Participate in commissioning meetings, toolbox talks, and safety briefings.</li>
</ul>
<p><strong>Technical Skills</strong></p>
<ul>
<li>Strong knowledge of field instruments including pressure, temperature, flow, and level transmitters, control valves, and analyzers.</li>
<li>Ability to read and interpret:<br><ul>
<li>P&IDs</li>
<li>Loop diagrams</li>
<li>Wiring diagrams</li>
<li>Instrument datasheets</li>
<li>Cause & Effect charts</li>
</ul>
</li>
<li>Experience with loop testing, calibration procedures, and commissioning checklists.</li>
<li>Basic understanding of DCS, PLC, and control systems.</li>
<li>Proficiency in using calibration and testing equipment such as multimeters, loop calibrators, and communicators.</li>
<li>Familiarity with international standards such as IEC and ISA.</li>
</ul>
<p><strong>Skills & Competencies</strong></p>
<ul>
<li>Strong leadership and supervisory capabilities.</li>
<li>Excellent organizational and coordination skills.</li>
<li>Effective communication with multidisciplinary teams and stakeholders.</li>
<li>Strong troubleshooting and problem-solving abilities.</li>
<li>Ability to work under pressure and meet commissioning deadlines.</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements & Qualifications</strong></p>
<p> Education: </p>
<ul>
<li>Bachelor s degree in Instrumentation Engineering, Electrical Engineering, Automation, or a related technical discipline.</li>
</ul>
<p>Experience: </p>
<ul>
<li>Minimum 5 years of experience in instrumentation commissioning or pre-commissioning activities.</li>
<li>Proven experience in Oil & Gas plants, refineries, gas processing facilities, or power plants.</li>
<li>Previous EPC project experience is highly desirable.</li>
<li>Experience in supervisory roles within commissioning operations is preferred.</li>
<li>Site commissioning experience in Algeria or similar environments is an advantage.</li>
</ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Reception of goods</p><p>Receive parts and accessories delivered by suppliers.</p><p>Verify the conformity of deliveries (quantity, quality, references).</p><p>Report any anomalies or non-conformities.</p><p>Record stock entries in the management system.</p><p>Stock Management</p><p>Organize and store parts according to established procedures.</p><p>Ensure stock level monitoring.</p><p>Perform periodic and annual inventories.</p><p>Identify slow-moving or obsolete parts.</p><p>Participate in stock optimization to avoid stockouts or overstocks.</p><p>Parts Distribution</p><p>Prepare and deliver parts to workshop technicians.</p><p>Prepare orders for customers.</p><p>Ensure the availability of parts necessary for interventions.</p><p>Ensure traceability of stock outputs.</p><p>Administrative Management</p><p>Enter stock movements in the management software.</p><p>Issue reception, delivery, and exit slips.</p><p>Update item and reference databases.</p><p>Participate in the preparation of stock reports.</p><p>Quality, Safety, and Organization</p><p>Maintain order and cleanliness of the warehouse.</p><p>Respect safety and handling rules.</p><p>Ensure the proper preservation of parts and products.</p><p>Apply the company's quality procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma of technician or equivalent in logistics, stock management, automotive mechanics or related field.</li><li>Training in warehousing or logistics appreciated.</li><li>Experience in an automotive parts warehouse or similar position is desired.</li><li>Beginners accepted according to company needs.</li><li>Good knowledge of automotive parts and components.</li><li>Mastery of stock management techniques.</li><li>Use of stock management and office automation software.</li><li>Ability to read catalogs and parts lists.</li><li>Knowledge of reception and storage procedures.</li><li>Rigor and sense of organization.</li><li>Proactivity and autonomy.</li><li>Team spirit.</li><li>Customer service orientation.</li><li>Honesty and adherence to procedures.</li><li>Ability to work under pressure.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Methods Engineer</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >Ensure compliance with regulatory equipment controls and the transmission of technical documentation.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analyze and control the reliability of the data recorded in the CMMS.</font></font></li> <li><font dir="auto" ><font dir="auto" >Coordinate with the mechanical, electrical, automation and packaging operations departments.</font></font></li> <li><font dir="auto" ><font dir="auto" >to be the preferred contact person for the GMAO administration.</font></font></li> <li><font dir="auto" ><font dir="auto" >Create and update the CMMS tree structure for the business sector.</font></font></li> <li><font dir="auto" ><font dir="auto" >Code the parts in NAVISION and define the minimum stock levels.</font></font></li> <li><font dir="auto" ><font dir="auto" >Process purchase requests for spare parts.</font></font></li> <li><font dir="auto" ><font dir="auto" >Create and update preventive maintenance plans.</font></font></li> <li><font dir="auto" ><font dir="auto" >Follow the action plans resulting from regulatory controls.</font></font></li> <li><font dir="auto" ><font dir="auto" >Plan and control interviews and revisions while controlling costs.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure compliance with store management rules (spare parts reservation).</font></font></li> <li><font dir="auto" ><font dir="auto" >To propose and suggest any technical improvements and to participate in their implementation if necessary.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >University Diploma (Bac +5): in a specialty related to industry professions (Mechanical Engineering, Electromechanics, Industrial Maintenance, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Has prior experience in a similar role (ideally in the industrial sector).</font></font></li> <li><font dir="auto" ><font dir="auto" >Analytical, synthesis and organizational skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Possessing a team spirit and the ability to work in a team.</font></font></li> <li><font dir="auto" ><font dir="auto" >Autonomy, initiative, dynamism, rigor.</font></font></li> <li><font dir="auto" ><font dir="auto" >I have a perfect command of a CMMS software and the basic functionalities of at least one software.</font></font></li> <li><font dir="auto" ><font dir="auto" >My mastery of office software.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Excellent writing skills and mastery of languages: Arabic and French.</font></font></li></ul></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job SENIOR INFRASTRUCTURE ARCHITECT (LLD)
Job Summary
<p>We are seeking an experienced Senior Infrastructure LLD Architect to produce Low Level Design documentation for a large-scale banking infrastructure project. The engagement is remote, contract-based (2 months), and requires immediate availability. The candidate will work as part of a delivery team supporting a structured infrastructure rollout, covering Active Directory, Identity & Access Management, Endpoint Security, PKI, PAM, SIEM, Windows Infrastructure, Provisioning, and ITSM platforms within secure, highly available enterprise environments.</p><br>
<p>This is a delivery-focused role. Senior professionals only — 10+ years minimum.</p><br>
Key Responsibilities
<ul>
<li>Produce detailed Low Level Design (LLD) documents and architecture governance artifacts across assigned infrastructure domains.</li>
<li>Design and implement Active Directory (AAA) architectures, including multi-forest environments, tenant isolation, RBAC, delegation models, and secure authentication.</li>
<li>Architect and manage Microsoft Defender for Endpoint, Intune, endpoint hardening, EDR, vulnerability management, and security compliance.</li>
<li>Design and maintain Group Policies (GPOs), security baselines, and endpoint configuration standards.</li>
<li>Implement Network Policy Services (NPS) and secure 802.1X authentication solutions using RADIUS and EAP-TLS.</li>
<li>Design and manage Microsoft PKI (AD CS), including Offline Root CA, Issuing CAs, certificate lifecycle management, CRL, and OCSP.</li>
<li>Support core Microsoft infrastructure services including DNS, DHCP, NTP, DFS, WSUS, File Services, and Bastion Hosts.</li>
<li>Design and implement One Identity Safeguard PAM solutions including password vaulting, session management, privileged access governance, and JIT access.</li>
<li>Architect and manage Splunk SIEM platforms, including log ingestion, indexing, clustering, monitoring, and security analytics.</li>
<li>Design and support MECM/SCCM provisioning and operating system deployment solutions.</li>
<li>Develop and optimize ServiceNow Incident Management workflows, integrations, CMDB, SLAs, and escalation processes.</li>
</ul>
Requirements
<ul>
<li>Bachelor's degree in Computer Science, Information Technology, Cyber Security, or related field.</li>
<li>10+ years of experience in Microsoft infrastructure, security, and enterprise architecture.</li>
<li>Strong expertise across:
<ul>
<li>Active Directory (AD DS)</li>
<li>Microsoft Defender for Endpoint</li>
<li>Microsoft Intune</li>
<li>AD CS / PKI</li>
<li>NPS / RADIUS / 802.1X</li>
<li>One Identity Safeguard PAM</li>
<li>Splunk Enterprise</li>
<li>MECM / SCCM</li>
<li>ServiceNow</li>
<li>PowerShell Automation</li>
</ul>
</li>
<li>Proven experience producing LLD documentation in enterprise delivery environments.</li>
<li>Strong understanding of Zero Trust, Identity Security, Privileged Access Management, and Security Operations.</li>
<li>Schengen visa holder preferred but not required.</li>
</ul>
Preferred Certifications
<ul>
<li>CISSP, CISM</li>
<li>Microsoft Cybersecurity Architect Expert</li>
<li>Microsoft Identity & Access Administrator</li>
<li>Splunk Certified Architect</li>
<li>ITIL Foundation</li>
<li>One Identity Safeguard Certification</li>
</ul>
Vertical
<p>Technology</p><br> <br>
<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a motivated Entry-Level Data and Infrastructure Engineer to join our team in Algeria. This role focuses on two main areas: managing and transforming data from multiple sources into structured formats for analysis, and designing, supporting, and maintaining cloud computing environments. This is an exciting opportunity to gain hands-on experience with cloud technologies, data infrastructure, and digital solutions.</p><p><strong>Key Responsibilities</strong></p><p><strong>Data Management:</strong></p><ul><li>Organize, collect, process, and store data from multiple sources</li><li>Transform raw, unstructured data into usable formats for analysis</li><li>Perform data mapping and quality control across one or more data sources</li><li>Assemble large, complex datasets meeting business requirements</li><li>Support data loading, migration, and retrieval tasks</li><li>Advise on data governance, policies, roles, and dataflow</li><li>Assess company data and infrastructure environments and propose improvements</li><li>Work with stakeholders including data, design, product, and executive teams to resolve data-related technical issues</li></ul><p><strong>Infrastructure & Cloud Support:</strong></p><ul><li>Design, plan, manage, maintain, and support cloud computing environments (AWS, Azure, Google Cloud)</li><li>Collaborate with engineering teams to ensure digital applications run efficiently on cloud infrastructure</li><li>Deploy applications using container technologies such as Docker and Kubernetes</li><li>Maintain existing databases (SQL, NoSQL, Postgres) and related infrastructure</li><li>Debug technical issues in complex stacks involving virtualization, containers, and microservices</li><li>Use API knowledge to design RESTful services and integrate them with existing data providers</li><li>Operate, develop, test, and implement infrastructure systems and hardware with automation in mind</li><li>Install and configure IoT Agora solutions, including network setup and SDK implementation</li><li>Support on-premises applications, including licensing, installation, and configuration</li><li>Maintain accurate and up-to-date documentation on all activities</li><li>Participate in out-of-office on-call rotations as required</li><li>Gain experience with OpenStack, Linux/UNIX, Rackspace, Docker, and Microsoft Azure</li><li>Work with OSDU community code and Schlumberger Enterprise Data Management (EDM) workflows</li></ul><p><strong>What We Offer</strong></p><ul><li>Hands-on experience with cloud computing, data infrastructure, and digital applications</li><li>Mentoring from experienced engineers and IT specialists</li><li>Exposure to real-world projects and customer-facing tasks</li><li>Career development opportunities in data engineering and cloud technologies</li><li>Collaborative and supportive work environment</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications & Experience</strong></p><ul><li>Engineering degree in Computer Science, Information Technology, Data Engineering, Cloud Computing, or related field</li><li>Basic understanding of cloud platforms (AWS, Azure, GCP), virtualization, containers, and data management</li><li>Familiarity with SQL, NoSQL, Docker, Kubernetes, and Linux/UNIX environments is a plus</li><li>Analytical, problem-solving, and organizational skills</li><li>Good communication and teamwork abilities</li><li>Motivation to learn and grow in data and infrastructure engineering</li></ul><p></p></section>
<p>About your role as QA Engineer Review requirements, specifications, and technical documents to provide feedback; analyze test results to ensure software meets quality standards Create, execute, and manage test cases (both manual and automated), including detailed plans for comprehensive coverage Document testing phases, report bugs, and track defects efficiently. Perform thorough regression testing to verify bug fixes Work with cross-functional teams throughout the software development lifecycle to maintain quality and troubleshoot issues Conduct post-release/post-implementation testing to ensure product stability and quality in real-world usage Design and develop automation scripts using open source tools. Stay updated with new testing tools and strategies to enhance efficiency Estimate, prioritize, and coordinate testing activities to align with project timelines and objectives Liaise with internal teams to understand system requirements and monitor the debugging process to ensure effective resolution of issues</p><p><strong>Desired Candidate Profile</strong></p><p>2 - 4 years of hands-on experience with manual and automated mobile testing on Android and iOS platforms Hands-on experience in developing automated test cases in at least one programming language Proven working experience with Agile project management, QA methodology, and test management software Hands-on experience with API Testing frameworks such as Postman Hands on experience with test management tools such as Xray Ability to design and write test cases in BDD format Experience in Smoke Testing, Sanity Testing, Performance Testing, end-to-end application testing Hands-on experience with the Robot framework is a plus Experience in a rapidly growing company in the mobility, on-demand or fintech space is a plus BSc/MSc in Engineering, Computer Science or relevant field</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Definition and management of the marketing strategy: Develop and implement the marketing strategy in line with the company's objectives. Conduct market, competitive, and real estate sector trend analyses. Define the positioning of real estate projects and commercial offers. Build and monitor the annual marketing plan and associated budgets. Define short-, medium-, and long-term marketing action plans. Development and management of the brand image: Define and develop the company's brand platform. Ensure brand image consistency across all communication channels and materials. Strengthen the company's awareness and reputation with clients, partners, and investors. Oversee institutional campaigns and public relations activities. Manage the brand's online reputation and digital presence. Lead Generation and Customer Acquisition: Design and manage lead generation strategies for real estate programs. Optimize digital campaigns (SEO, SEA, social media, email marketing, marketing automation). Develop effective lead conversion systems. Implement dashboards to track leads, acquisition cost, and conversion rate. Collaborate closely with sales teams to improve the quality and volume of generated leads. Digital Marketing and Communication: Oversee the website, digital platforms, and marketing content. Develop a content strategy that showcases real estate projects and the company's expertise. Manage online and offline advertising campaigns. Organize launch events, real estate trade shows, and promotional activities. Management and Coordination: Lead, motivate, and develop the marketing and communication team. Manage external agencies, service providers, and media partners. Manage marketing budgets and monitor performance. Ensure effective coordination with the sales, technical and financial departments.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Marketing, Business, Communication, or a related field. Significant experience in a marketing role, including management experience. Excellent command of marketing strategies and digital tools. Strong analytical, project management, and leadership skills.</font></font></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities</strong></p>
<ul>
<li>Assist the Commissioning Instrument Engineer during pre-commissioning and commissioning activities for instrumentation systems.</li>
<li>Support loop checking, functional testing, calibration, and verification of field instruments.</li>
<li>Assist in inspection and verification of instrument installation according to drawings, specifications, and project standards.</li>
<li>Participate in punch listing activities, follow-up actions, and close-out of pending items.</li>
<li>Ensure all commissioning activities comply with HSE requirements and project safety procedures.</li>
<li>Coordinate with construction, electrical, and operations teams during commissioning phases.</li>
<li>Assist vendors and specialists during testing, calibration, and commissioning activities on site.</li>
<li>Report technical issues, non-conformities, and deviations to the Commissioning Instrument Engineer.</li>
<li>Maintain tools, test equipment, and calibration records in good condition and properly documented.</li>
<li>Participate in commissioning meetings, toolbox talks, and safety briefings as required.</li>
</ul>
<p><strong>Technical Skills</strong></p>
<ul>
<li>Knowledge of field instruments including:<br><ul>
<li>Pressure transmitters</li>
<li>Temperature transmitters</li>
<li>Flow meters</li>
<li>Level transmitters</li>
<li>Control valves</li>
<li>Analyzers</li>
</ul>
</li>
<li>Ability to read and interpret:<br><ul>
<li>Loop diagrams</li>
<li>P&IDs</li>
<li>Wiring diagrams</li>
<li>Instrument datasheets</li>
</ul>
</li>
<li>Familiarity with loop testing, calibration procedures, and commissioning checklists.</li>
<li>Basic understanding of DCS and PLC systems.</li>
<li>Ability to use calibration and testing equipment such as multimeters, calibrators, and loop testers.</li>
<li>Knowledge of international standards such as IEC and ISA is an advantage.</li>
</ul>
<p><strong>Skills & Competencies</strong></p>
<ul>
<li>Strong attention to detail and safety awareness.</li>
<li>Good communication and teamwork skills.</li>
<li>Ability to work effectively in a multicultural and multidisciplinary environment.</li>
<li>Problem-solving and troubleshooting capabilities.</li>
<li>Ability to work under pressure and meet project deadlines. </li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong></p>
<ul>
<li>Bachelor s degree in Instrumentation Engineering, Electrical Engineering, Automation, or a related discipline.</li>
</ul>
<p><strong>Experience</strong></p>
<ul>
<li>Minimum 5 years of experience in instrumentation, pre-commissioning, or commissioning activities.</li>
<li>Experience in Oil & Gas, gas processing plants, refineries, or energy projects is required.</li>
<li>Previous experience on EPC projects is highly desirable.</li>
<li>Site commissioning experience in Algeria or similar environments is considered an advantage.</li>
</ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions.<br> With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.<br> About the Role Our client is a leading industrial technology and engineering organization specializing in warehouse automation, logistics optimization, and digital supply chain solutions.<br> Their teams design, deploy, and support software platforms that control and optimize complex warehouse operations for customers across multiple industries.<br> We are looking for an Application Support Engineer to help maintain and support Warehouse Control Systems (WCS) deployed in production environments.<br> This role combines technical support, troubleshooting, incident management, software maintenance, and customer interaction.<br> The ideal candidate enjoys solving technical issues, working directly with users, and ensuring mission-critical logistics systems operate reliably.<br> CONTRACT: Permanent (CDI) LOCATION: Oullins/Lyon area, France (Hybrid) PROCESS: 3 client interviews NOTE: The client is open to sponsoring the visa and relocation Key Responsibilities Serve as the primary contact for customers requiring application support Manage support tickets and ensure compliance with SLA commitments Investigate, diagnose, and resolve software and system incidents Perform remote troubleshooting and technical interventions Implement corrective actions and temporary workarounds when needed Collaborate with development and technical teams on complex issues Maintain accurate documentation of incidents and resolutions Coordinate on-site interventions when remote support is insufficient Perform preventive maintenance and system audits at customer locations Contribute to improving technical documentation and knowledge bases 3+ years of experience in application support , software maintenance, or technical support roles Strong knowledge of SQL and relational databases Experience with C# , C++ , or object-oriented programming environments Experience troubleshooting software applications in production environments Understanding of Windows-based application ecosystems Ability to analyze incidents and identify root causes Fluent French (written and spoken) Bachelor's degree or higher in Computer Science, Software Engineering, Information Systems, or related field</span> </div>
<p>Join us as a Senior Associate, Project Execution, where you'll lead customer projects from concept to completion. You'll manage teams, budgets, and timelines while ensuring quality delivery and building lasting customer relationships across diverse technology environments. For the segment to which it belongs, the Project Manager (PM) identifies opportunities and manages the transformation of these into an offer reflecting the customer's needs. - After submitting the offer, he leads the negotiations (always aligned with PEC's business objectives) until the deal is won. - He transfers the offer and the contract data to the project manager. Risks and planning are under control. - The PM constructs the project execution offer and manages its organization. It defines the objectives assigned to each member of the team offers. - It strictly refers to the principles of the Quality System while remaining "agile", it defines the appropriate plan and obtains the required approvals. - The PM is responsible for organizing bid reviews and passing the tender stage, demonstrating that the risks are under control, that the technical proposal is aligned with the client's needs, that the Margin guidelines and contractual terms are observed. Prescribe: - Formalize the information transmitted by the client. - Analyze the penetration rate - Identify key people at the customer or prescriber level. - Carry out a market study (technology, price, ). - Identify, target, manage new projects for the client. influence the customer's choices, EPC ... - Value of our offer: our competitive advantage - Propose service offers according to the project - Make sure that the client will validate the solutions = S =. Present the advantages of the solutions = S = - Share information with the customer and get their commitment to initiate the next step. - Lobbying actions with the Jobs association Expected deliverables (to be implemented): - Client file (Client description: organization, decision chain, strategy, value creation, decision criteria ...). - Key account management plan (Schneider strategy regarding CSC and the associated action plan). - Evaluation of the market price and the competitive offer.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Engineer in electrical engineering and automation</li><li>Fluent English</li><li>Strong problem-solving abilities with confidence working independently under general guidance</li><li>Collaborative approach with the ability to influence and align cross-functional teams</li><li>Detail-oriented mindset with a commitment to compliance, quality, and safety</li><li>Adaptability and resilience in managing dynamic, fast-paced project environments</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa . It is backed (~ $200M in funding ) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era. We re not just about serving people - we re about creating a marketplace to bring people what they need while infusing social values.</p><p>ABOUT THE ROLE</p><p>We are seeking a highly skilled and experienced DevOps Engineer to join our Cloud Operations squad. The ideal candidate will have a strong background in building high-performance, scalable, mission-critical, and secure systems in the cloud to scale our infrastructure further with efficient tools such as Kubernetes and Terraform. You will drive the evolution of major parts of our growing platform, serving millions of customers across multiple countries. You will be joining our amazing and diverse team, learning and helping others to learn something new every day.</p><p>Key Responsabilities</p><ul><li>Build and maintain scalable, cost-effective, and reliable systems with technologies such as Kubernetes in GCP cloud environment</li><li>Improve our CI/CD process and increase the level of automation at Yassir in order to increase our efficiency</li><li>Play a key role in handling incidents, and support engineering teams with their infrastructure needs</li><li>Develop infrastructure as code as required</li><li>Introduce processes, documentation, best practices, and tools that would help our engineering teams be more productive</li><li>Automate deployment and scaling processes to minimize downtime.</li><li>Continuously improve infrastructure and processes to increase efficiency and reduce costs.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 8+ years of experience in a similar role building and maintaining large-scale, distributed infrastructure environments in the cloud</li><li>Strong experience with Linux administration and scripting languages (Bash, Python, TypeScript, etc)</li><li>Proven Experience working with Containers and Container Orchestration technologies such as Docker, Kubernetes</li><li>Proven Experience with configuration management tools such as Terraform, CDK for Terraform, Pulumi</li><li>Proven Experience working with cloud infrastructure and services (GCP, AWS, Azure) with at least 1 year of experience building and maintaining services in GCP</li><li>Previous experience with CI/CD processes</li><li>Previous experience with Node.JS or Python</li><li>Strong understanding of network protocols and security best practices.</li><li>Familiar with relational and non-relational database models (MySQL, PostgreSQL, MongoDB, and Redis)</li><li>Experience with ElasticSearch, LogStash, and Kibana is a plus</li><li>Experience with Prometheus and Grafana is a plus.</li><li>Outstanding written & verbal communication skills</li><li>Demonstrated ability to prioritize, self-start, contribute under pressure, and meet tight deadlines</li><li>Highly organized, creative, and critical thinker</li><li>Strong problem-solving and analytical skills</li><li>Comfortable working in an entrepreneurial environment</li><li>Organized and obsessive about details</li><li>Hard-working, passionate, and looking to embrace the challenge</li><li>Bachelor's Degree in Computer Science or related field.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p> <p>Join our community as a <strong>Technical Support Consultant</strong> today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes.</p> <p> <strong>What you will do:</strong> </p> <ul> <li>Deliver outstanding technical support via chats and emails;</li> <li>Manage customer support tickets and maintain a 24-hour response SLA;</li> <li>Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes;</li> <li>Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements;</li> <li>Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality;</li> <li>Maintain and improve customer-facing documentation and self-service resources in GitBook;</li> <li>Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management;</li> <li>Keep up with evolving tools and technology;</li> <li>Handle sensitive customer data with care and security;</li> <li>Apply the latest and greatest customer happiness practices;</li> <li>Maintain deep understanding of client solutions and meet KPI.</li> </ul> <p> <strong>What you need to succeed in this role: </strong> </p> <ul> <li>Excellent English communication skills (at least C1 for both spoken and written);</li> <li>Experience with Zendesk, including workflow optimization, automations and support operations;</li> <li>Troubleshooting skills, including the ability to distinguish between product bugs, user environment issues and third-party platform limitations;</li> <li>Experience with Linear or similar modern ticketing and prioritization platforms;</li> <li>Ability to translate technical concepts into clear, user-friendly language and communicate with both engineers and non-technical users;</li> <li>Understanding of software releases, migrations and their potential impact on customers and product performance;</li> <li>Organizational skills, including the ability to identify trends, run support retrospectives and turn insights into actionable feedback;</li> <li>An AI-first approach, using AI tools to reduce repetitive work and improve chatbot/FAQ automation;</li> <li>Ability to read and interpret logs (JSON) and troubleshoot issues using tools such as Grafana, browser developer tools and changelogs;</li> <li>Experience managing incidents, identifying patterns during ticket surges and communicating proactively with customers and internal teams;</li> <li>Understanding of cross-platform web applications, native applications and common data migration risks such as data loss, malformed records and parsing errors;</li> <li>Ability to learn and follow precise procedures;</li> <li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li> </ul> <p> <strong>Will be a great plus: </strong> </p> <ul> <li>Experience with CRM systems;</li> <li>Familiarity with reselling/marketplace platforms.</li> </ul> <p><br></p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>1. JOB PURPOSE </strong></p><br><br><p>The jobholder is responsible to actively promote DHL’S range of E-com products and services, liaise for the equipment, manage installation, support clients and impart training & system integrations. Train & support New E-Com Advisor, maintain e-Com Inventory </p><br><br><p><strong>2. PRINCIPAL ACCOUNTABILITIES </strong></p><br><br><p>1. Install E-com tools for new customers and conduct capability demonstrations for new or potential customers to enhance the competitive advantage of using DHL for our customers. </p><br><br><p>2. Provide customers – both internal & external user training through road shows and customer evenings respectively on E-com products both on current and new versions of the software to ensure smooth shipment processing for 100% accurate manifest data. </p><br><br><p>3. Evaluate customer needs, provide solutions and customise the E-com products (software and hardware) to meet the customer’s need, without compromising DHL’s standards and also providing customers value-added services. </p><br><br><p>4. Provide support and solutions to the sales team, with regards to any E-com products, training and accompany Sales Team to customer sites for presentations if needed to provide the customer effective utilisation of our systems. Install account rates on Easy Ship systems for customers, upon requests from Sales. </p><br><br><p>5. Select appropriate hardware for each site dependant on volume of shipments / revenue, after consultation with eShippng & Customer Solution Manager to ensure the most effective utilization of technology. </p><br><br><p>6. Evaluate competitor’s shipment processing systems & products via direct on-site comparison with DHL products, feedback from customers and / or any other means of competitor intelligence to drive continuous improvement of our products & systems. </p><br><br><p>7. Ensure that all systems are in good condition, upgraded, tested and functioning properly before deploying to customers to ensure smooth transition with minimal disruption to the user’s business. </p><br><br><p>8. Work closely with the Area team, DZ IT and KUL/PRG team to develop solutions and processes or modifications to existing products to continually exceed customer’s expectations and strengthen DHL’S stronghold as a market leader in the Air Express Industry, by providing value-added service via E-com products and customised solutions. </p><br><br><p>9. Ensure that the Electronic Service Directory file is updated at all sites within the the first 3 weeks of every quarter and new courier guides sent to SPS customers every quarter to ensure data accuracy. </p><br><br><p>10. Check and ensure 100% manifest data return from all SPS sites, as it results in significant cost savings for DHL. </p><br><br><p>11. Provide weekly reports on time as and when requested by the eShippng & Customer Solution Manager. </p><br><br><p>12. Ensure that all our customers using the E-com products are provided efficient and excellent customer service as regards – Logging in of all support calls immediately and attending to them within 24 hours, being on call 24 hours a day even whilst managing the E-com Duty Manager roster every alternate month to attend to any critical system failures for timely restoration, ensure systems are working at all times and in case of breakdown prompt arrangements are made for replacement and the DHL customer server is up at all times so that the external customers can download/upload data files when required. </p><br><br><p>13. Ensure that all mail shot requests from Sales are promptly actioned and proper manifesting is done to ensure timely and accurate data is available to the network. </p><br><br><p>14. Assist the Billing team with reports from client systems to identify any discrepancies in billing so that corrective action (credit notes) can be taken immediately contributing to achievement of DOS targets. </p><br><br><p>15. Conduct a six monthly audit of all client systems and update files for hardware count, serial and model numbers and track calibration of scales to secure control over our systems and also quick recovery in case of breakdowns. </p><br><br><p>16. Organise quarterly meetings with Service Centre Managers and team leaders to discuss any sites identified by couriers as potential for automation or customers with recurring problems like miscodes, etc. so that corrective action can be taken promptly. </p><br><br><p>17. Ensure e-Com objectives are met & report monthly to the E-com Manager. </p><br><br><p>18. e-AWB Allocation Management: Constant allocation of e-AWB to new & existing customers. Ensure maximum utilization of country’s e-AWB’s range </p><br><br><p>19. Daily review and action of CSV pre-print requests and their conversion to e-Customers </p><br><br><p>20. e-uploads Service level maintenance in line with annual KPI's </p><br><br><p>21. Provide on-job training to new e-Com Advisors with complete overview of e-Com department and its objectives. </p><br><br><p>22. Ensure that the e-Com Advisor is able to conduct his daily activities. </p><br><br><p>23. Assisting fresh e-Com Advisors in supporting customer special requirements, S/w Issues and customer support. </p><br><br><p>24. Ensure all aspects of customer service in relation to Customers using DHL's eCom tools and promotion of eCom tools. </p><br><br><p>25. Stock Management: Raise and follow-up orders, secure stocks, maintain re-order level and conduct inventory of the e-Com Store. </p><br><br><p>26. Monitoring Manual waybills supplies & taking actions in line with the process in place at any given time. </p><br><br><p>27. Active participation in selling, coordination & implementation of integration projects as assigned by the eShippng & Customer Solution Manager. </p><br><br><p><strong>3. KNOWLEDGE, SKILLS AND EXPERIENCE </strong></p><br><br><br><ul><li>Possess a BAC + 3 or TS in computer science </li><li>Excellent written as well as verbal communication skills in English. </li><li>Must possess good IT experience (minimum 1 - 3 years) in a service related industry. </li><li>Must hold a degree / diploma in an IT discipline with excellent knowledge of IT skills like networking WAN & LAN, Microsoft applications, basic programming, and troubleshooting on Operating Systems. </li><li>A working knowledge of web development tools would be desirable. </li><li>Working knowledge in computer hardware & software, with a definite interest in helping customers benefit through the use of technology. </li><li>Aptitude to constantly update self of developments and innovations in an extremely volatile technical environment. </li><li>Ability to work independently even under pressure. </li><li>Deadline and target driven. </li><li>Excellent presentations skills. </li><li>Possess a valid DZ Driving licence. </li><li>Good planning and organizing skills. </li><li>Team Player </li><li>Possess high energy levels and enjoys challenge. </li><li>Ability to work effectively and build relationships with Internal as well as External DHL Customers. </li><li>Commercial attitude / business acumen. </li><li>Strong analytical & logical approach towards problem solving. </li></ul><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>
<div ><p ><font face="Calibri, sans-serif"><strong>1. JOB PURPOSE </strong></font></p><p ><font face="Calibri, sans-serif">The jobholder is responsible to actively promote DHL’S range of E-com products and services, liaise for the equipment, manage installation, support clients and impart training & system integrations. Train & support New E-Com Advisor, maintain e-Com Inventory </font></p><p ><font face="Calibri, sans-serif"><strong>2. PRINCIPAL ACCOUNTABILITIES </strong></font></p><p ><font face="Calibri, sans-serif">1. Install E-com tools for new customers and conduct capability demonstrations for new or potential customers to enhance the competitive advantage of using DHL for our customers. </font></p><p ><font face="Calibri, sans-serif">2. Provide customers – both internal & external user training through road shows and customer evenings respectively on E-com products both on current and new versions of the software to ensure smooth shipment processing for 100% accurate manifest data. </font></p><p ><font face="Calibri, sans-serif">3. Evaluate customer needs, provide solutions and customise the E-com products (software and hardware) to meet the customer’s need, without compromising DHL’s standards and also providing customers value-added services. </font></p><p ><font face="Calibri, sans-serif">4. Provide support and solutions to the sales team, with regards to any E-com products, training and accompany Sales Team to customer sites for presentations if needed to provide the customer effective utilisation of our systems. Install account rates on Easy Ship systems for customers, upon requests from Sales. </font></p><p ><font face="Calibri, sans-serif">5. Select appropriate hardware for each site dependant on volume of shipments / revenue, after consultation with eShippng & Customer Solution Manager to ensure the most effective utilization of technology. </font></p><p ><font face="Calibri, sans-serif">6. Evaluate competitor’s shipment processing systems & products via direct on-site comparison with DHL products, feedback from customers and / or any other means of competitor intelligence to drive continuous improvement of our products & systems. </font></p><p ><font face="Calibri, sans-serif">7. Ensure that all systems are in good condition, upgraded, tested and functioning properly before deploying to customers to ensure smooth transition with minimal disruption to the user’s business. </font></p><p ><font face="Calibri, sans-serif">8. Work closely with the Area team, DZ IT and KUL/PRG team to develop solutions and processes or modifications to existing products to continually exceed customer’s expectations and strengthen DHL’S stronghold as a market leader in the Air Express Industry, by providing value-added service via E-com products and customised solutions. </font></p><p ><font face="Calibri, sans-serif">9. Ensure that the Electronic Service Directory file is updated at all sites within the the first 3 weeks of every quarter and new courier guides sent to SPS customers every quarter to ensure data accuracy. </font></p><p ><font face="Calibri, sans-serif">10. Check and ensure 100% manifest data return from all SPS sites, as it results in significant cost savings for DHL. </font></p><p ><font face="Calibri, sans-serif">11. Provide weekly reports on time as and when requested by the eShippng & Customer Solution Manager. </font></p><p ><font face="Calibri, sans-serif">12. Ensure that all our customers using the E-com products are provided efficient and excellent customer service as regards – Logging in of all support calls immediately and attending to them within 24 hours, being on call 24 hours a day even whilst managing the E-com Duty Manager roster every alternate month to attend to any critical system failures for timely restoration, ensure systems are working at all times and in case of breakdown prompt arrangements are made for replacement and the DHL customer server is up at all times so that the external customers can download/upload data files when required. </font></p><p ><font face="Calibri, sans-serif">13. Ensure that all mail shot requests from Sales are promptly actioned and proper manifesting is done to ensure timely and accurate data is available to the network. </font></p><p ><font face="Calibri, sans-serif">14. Assist the Billing team with reports from client systems to identify any discrepancies in billing so that corrective action (credit notes) can be taken immediately contributing to achievement of DOS targets. </font></p><p ><font face="Calibri, sans-serif">15. Conduct a six monthly audit of all client systems and update files for hardware count, serial and model numbers and track calibration of scales to secure control over our systems and also quick recovery in case of breakdowns. </font></p><p ><font face="Calibri, sans-serif">16. Organise quarterly meetings with Service Centre Managers and team leaders to discuss any sites identified by couriers as potential for automation or customers with recurring problems like miscodes, etc. so that corrective action can be taken promptly. </font></p><p ><font face="Calibri, sans-serif">17. Ensure e-Com objectives are met & report monthly to the E-com Manager. </font></p><p ><font face="Calibri, sans-serif">18. e-AWB Allocation Management: Constant allocation of e-AWB to new & existing customers. Ensure maximum utilization of country’s e-AWB’s range </font></p><p ><font face="Calibri, sans-serif">19. Daily review and action of CSV pre-print requests and their conversion to e-Customers </font></p><p ><font face="Calibri, sans-serif">20. e-uploads Service level maintenance in line with annual KPI's </font></p><p ><font face="Calibri, sans-serif">21. Provide on-job training to new e-Com Advisors with complete overview of e-Com department and its objectives. </font></p><p ><font face="Calibri, sans-serif">22. Ensure that the e-Com Advisor is able to conduct his daily activities. </font></p><p ><font face="Calibri, sans-serif">23. Assisting fresh e-Com Advisors in supporting customer special requirements, S/w Issues and customer support. </font></p><p ><font face="Calibri, sans-serif">24. Ensure all aspects of customer service in relation to Customers using DHL's eCom tools and promotion of eCom tools. </font></p><p ><font face="Calibri, sans-serif">25. Stock Management: Raise and follow-up orders, secure stocks, maintain re-order level and conduct inventory of the e-Com Store. </font></p><p ><font face="Calibri, sans-serif">26. Monitoring Manual waybills supplies & taking actions in line with the process in place at any given time. </font></p><p ><font face="Calibri, sans-serif">27. Active participation in selling, coordination & implementation of integration projects as assigned by the eShippng & Customer Solution Manager. </font></p><p ><font face="Calibri, sans-serif"><strong>3. KNOWLEDGE, SKILLS AND EXPERIENCE </strong></font></p><p ></p><ul><li><font face="Calibri, sans-serif">Possess a BAC + 3 or TS in computer science </font></li><li><font face="Calibri, sans-serif">Excellent written as well as verbal communication skills in English. </font></li><li><font face="Calibri, sans-serif">Must possess good IT experience (minimum 1 - 3 years) in a service related industry. </font></li><li><font face="Calibri, sans-serif">Must hold a degree / diploma in an IT discipline with excellent knowledge of IT skills like networking WAN & LAN, Microsoft applications, basic programming, and troubleshooting on Operating Systems. </font></li><li><font face="Calibri, sans-serif">A working knowledge of web development tools would be desirable. </font></li><li><font face="Calibri, sans-serif">Working knowledge in computer hardware & software, with a definite interest in helping customers benefit through the use of technology. </font></li><li><font face="Calibri, sans-serif">Aptitude to constantly update self of developments and innovations in an extremely volatile technical environment. </font></li><li><font face="Calibri, sans-serif">Ability to work independently even under pressure. </font></li><li><font face="Calibri, sans-serif">Deadline and target driven. </font></li><li><font face="Calibri, sans-serif">Excellent presentations skills. </font></li><li><font face="Calibri, sans-serif">Possess a valid DZ Driving licence. </font></li><li><font face="Calibri, sans-serif">Good planning and organizing skills. </font></li><li><font face="Calibri, sans-serif">Team Player </font></li><li><font face="Calibri, sans-serif">Possess high energy levels and enjoys challenge. </font></li><li><font face="Calibri, sans-serif">Ability to work effectively and build relationships with Internal as well as External DHL Customers. </font></li><li><font face="Calibri, sans-serif">Commercial attitude / business acumen. </font></li><li><font face="Calibri, sans-serif">Strong analytical & logical approach towards problem solving. </font></li></ul><p ><font face="Calibri, sans-serif"><br></font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"></font></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are seeking an experienced and detail-oriented Finance Manager to oversee the financial operations of our software company.<br> The Finance Manager will be responsible for financial planning, budgeting, reporting, cash flow management, compliance, and supporting strategic business decisions.<br> The ideal candidate will have strong financial management skills, experience in the technology or software industry, and the ability to collaborate with cross-functional teams.<br> Key Responsibilities Manage the company's day-to-day financial operations, including accounting, accounts payable/receivable, payroll, and treasury activities.<br> Prepare monthly, quarterly, and annual financial statements and management reports.<br> Develop and manage annual budgets, forecasts, and financial plans.<br> Monitor cash flow, liquidity, and working capital to ensure financial stability.<br> Analyze financial performance, identify trends, and provide actionable recommendations to management.<br> Ensure compliance with local tax regulations, accounting standards, and statutory reporting requirements.<br> Coordinate external audits and liaise with auditors, banks, and regulatory authorities.<br> Establish and maintain effective internal controls and financial policies.<br> Support pricing strategies, profitability analysis, and financial modeling for software products and services.<br> Monitor project profitability, revenue recognition, and cost allocation for software development projects.<br> Partner with department heads to support budgeting and financial decision-making.<br> Identify opportunities to improve financial processes and implement automation where appropriate.<br> Lead, mentor, and develop the finance team to ensure high performance and continuous improvement.<br> Prepare ad hoc financial reports and business analyses as requested by senior management.<br> Qualifications Bachelor's degree in Finance, Accounting, Economics, or a related field.<br> Master's degree or MBA is a plus.<br> Professional certification such as CPA, CMA, ACCA, or CFA is preferred.<br> Experience 7+ years of progressive experience in finance or accounting.<br> At least 3 years in a managerial or leadership role.<br> Experience in a software, SaaS, or technology company is highly preferred.<br> Experience with ERP systems and financial management software.<br> Technical Skills Strong knowledge of financial planning, budgeting, forecasting, and reporting.<br> Solid understanding of IFRS or GAAP accounting standards.<br> Experience with revenue recognition principles, particularly for software or SaaS businesses.<br> Advanced Microsoft Excel skills.<br> Experience with ERP systems (e.<br>g., Oracle, SAP, Microsoft Dynamics, NetSuite, Odoo, or similar).<br> Knowledge of financial analysis, cash flow management, taxation, and internal controls.<br> Familiarity with BI and reporting tools such as Power BI is an advantage.<br> Soft Skills Strong analytical and problem-solving abilities.<br> Excellent leadership and people management skills.<br> High level of integrity and attention to detail.<br> Excellent communication and presentation skills.<br> Ability to work in a fast-paced and dynamic environment.<br> Strong organizational and time management skills.<br> Ability to influence business decisions through financial insights.<br></span> </div>