Al Kuwait

Job Summary:Proceed with precise and deep assessment of credit risks to credit exposures under assigned business sectors, safeguarding the credit policy and monitoring overall quality of Bank’s and leasing company loan portfolio.<br>Job Responsibilities:Monitor activities to ensure they comply with policies and procedures and raise non-compliance to his / her superior. Manage checks and audits and ensures risks are addressed effectively & accurately. Ensure effective and accurate implementation. Communicate with the corporate team leader/business partner to organise related portfolio. Ensure the accuracy of presented historical figures and make sure of their accuracy (account turnover and historical profitability). Ensure the accuracy of presented client ORR (provision required for the client) taking into consideration that presented scores comply with credit policy and CBE requirements and highlight any deviation from previously approved one. Ensure the accuracy of cash flow and projection models for proposed medium and long-term finance under his / her portfolio. Communicate with the corporate team leader for the risks inherent in the requested facilities. Review the credit risk summary and the preliminary recommendation then deliver it to his / her superior. Review the credit investigation report and discuss with the team member’s remarks and negative points. Visits and checks clients with problematic accounts and figures a rescheduling scheme for the rest amount due. Control the percentage of each sector to avoid concentration of specific sector.<br>Job Qualifications:Bachelor’s degree in business administration, Economics, Finance, or a related field from reputable university. Minimum 3 years Banking experience in same role or related Credit Course is a Must Excellent analytical skills

Launch Your Banking Career with ABK-Egypt Introducing the ABK-Egypt Corporate Credit Academy<br>Are you ready to build a successful career in Corporate Banking and Credit? ABK-Egypt is proud to launch the Corporate Credit Academy, a comprehensive development program designed to equip fresh graduates with the technical knowledge, practical experience, and professional skills needed to succeed in the Corporate Banking. The Academy reflects ABK-Egypt's commitment to developing the next generation of banking professionals through structured learning, hands-on experience, and long-term career opportunities.<br>What You'll Gain Certified in Corporate Credit and Financial Analysis. Exposure to banking products and corporate lending. Soft skills development. Mentorship from experienced banking professionals. Practical learning through real business scenarios.<br>Who Can Apply? We are looking for fresh graduates who meet the following criteria:Bachelor’s degree in business administration, Finance, Accounting, Economics, or a related discipline. Minimum grad Very Good or Equivalent GPA. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Excellent command of the English language. Passion for learning and building a successful career in banking.<br>Your Journey: -<br>Before the Academy Application Deadline: 25 August 2026Academy Launch: October 2026<br>During the Academy Corporate credit and financial analysis workshops. Hands-on case studies and business simulations. Mentorship and coaching from senior banking professionals. Continuous assessments and personalized performance feedback. Monthly compensation throughout the Academy.<br>After the Academy Successful participants will:Be offered full-time employment in one of the relevant business departments, subject to successful completion of the Academy. Continue their professional development through ABK-Egypt's talent development pipeline. Graduate with strong foundations in corporate banking and credit. Be well prepared for a successful career within Corporate Banking.<br>Head office Location at Smart Village – 6 October <br>Start your journey. Build your future. Grow with ABK-Egypt.

Job Summary:Plans, conducts operational, financial, and compliance audits to evaluate the effectiveness of internal controls. Determine compliance with selected policies, procedures and regulations. Perform special investigations as requested by the Bank’s Senior Management.<br>Job Responsibilities:Assess compliance with corporate governance & regulatory/legal frameworks Keep the team updated with all the new audit regulations & country laws. Develop, motivate and coach Internal Audit staff in line with succession & career planning requirements and optimize organizational structures. Resolve audit problems that occur and develop modifications to coverage and schedule. Carry out independent evaluations & appraisals. Conduct periodic training workshops to promote awareness of governance, risk management and internal controls. Determines the audit program implementation duration to be approved by the Internal Audit Director. Develop and implement fraud and unethical behavior prevention programs. Manage Missions executions according to the annual business plan & coaches the team members to ensure proper implementation according to bank procedures and CBE regulations. Drive annual risk assessment on the auditable areas in the bank in order to identify the risk volume and initiate the audit business plan accordingly Designing, implementing, testing, and modifying controls in specific organization systems, to provide assurance of operational and technical efficiency at the corporate level. Reviewing and discussing audit outcomes, findings & implications of issues and proposed corrective actions with officers & Managing closing remediated cases. Drive follow-up with the departments on the implementation of an agreed action plan. Coordinate with the CBE & External auditors to cover any findings. Assist in preparing and developing annual audit plan, charter and manuals. Prepare Final Audit Reports Review Reports from the Team Leader. Reviews periodic and non-periodic internal audit reports in order to be presented to top management. Reviews on the audit reports that have been conducted according to the risk level to be approved and implemented. Act as a replacement for the director in some or all of his responsibilities when required.<br>Job Qualifications:Bachelor’s degree in business administration, Economics, Finance, or a related field from reputable university. Minimum 12 years of Banking experience including 6 years of broad-based audit. Wide exposure to internal audit processes and practices High Leadership skills. Analytical and result oriented skills.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><strong><span>Position Title</span></strong></p><br> <p><strong><span>Fraud Governance Manager</span></strong></p><br> <br> <p><strong><u><span>ACCOUNTABILITIES:</span></u></strong></p><br> <p><span>Support the development, implementation, and continuous enhancement of fraud governance framework, policies and procedures.</span></p><br> <p><span>Review all the bank’s procedures from the scope of fraud department and identify the gaps that need to be covered.</span></p><br> <p><span>Support the fraud committee meetings by preparing the meeting material on regular basis and documenting the decisions and&nbsp;&nbsp;&nbsp; monitoring the implementation of agreed actions (if required).</span></p><br> <p><span>Report fraud cases to risk, compliance and other concerned departments.</span></p><br> <p><span>Ensure compliance with all applicable CBE regulations and internal governance standards related to fraud division.</span></p><br> <p><span>Update the service level agreement (SLA) of fraud department with other departments.</span></p><br> <p><span>Act as a liaison between fraud department and other bank departments required, to facilitate effective coordination and communication on fraud related matters.</span></p><br> <p><span>Coordinate with internal Audit, compliance, operational risk, information security, legal and business units to strengthen the bank’s fraud control environment.</span></p><br> <p><span>Identify opportunities to improve fraud governance processes, methodologies and reporting through automation and best practice.</span></p><br> <p><span>Develop and coordinate fraud awareness programs and communications to promote a strong anti-fraud culture across the organization.</span></p><br> <p><span>Update Fraud Awareness training materials with new fraud trends and evolving fraud threats.</span></p><br> <p><span>Maintain accurate fraud governance records, documentation and reporting to support internal and regulatory requirements.</span></p><br> <p><strong><u><span>Experience </span></u></strong></p><br> <p><span>More than 10 years of experience in a managerial banking role.</span></p><br> </div>

Job Summary:To lead and manage the end-to-end lifecycle of digital payment services, including but not limited to Internet Banking, Mobile Banking, the Instant Payment Network (IPN), and governmental payments. This includes overseeing ideation, requirements definition, implementation, and continuous enhancement. The role is responsible for ensuring service reliability, security, compliance, performance optimization, and alignment with business objectives, customer needs, and regulatory requirements. Additionally, the role leads fintech partnership projects and oversees post-deployment operations, ensuring compliance, security, and optimal performance in close coordination with cross-functional teams.<br>Job Responsibilities:Ensure all digital payment activities are fully aligned with corporate governance standards, internal controls, and regulatory/legal frameworks, including compliance with Central Bank directives and industry best practices. Take full ownership of digital payment services across their entire lifecycle, including strategy, planning, development, implementation, support, and optimization. Develop new service ideas and feature enhancements based on market trends, customer feedback, and internal business priorities. Prepare BRDs (Business Requirement Documents) and coordinate SOWs (Scope of Work) with vendors, and other stakeholders. Ensure successful implementation of regulatory mandates, system upgrades, and new integrations, particularly related to digital payment services. Track and analyze key performance indicators (KPIs) such as transaction volumes, error rates, user adoption, uptime, and customer satisfaction. Generate and maintain MIS dashboards and reports for management review and strategic planning. Work closely with cross-functional teams to design and launch new digital payment features, ensuring optimal customer experience and scalability. Conduct gap analysis, benchmarking, and market research to identify areas for improvement and innovation. Lead the execution of platform/service enhancements, including prioritization, testing, and rollout based on roadmap and strategy. Act as the focal point between internal stakeholders (business, IT, risk, compliance) and external parties to align on requirements, issues, and delivery expectations. Monitor daily operations and ensure service performance, availability, and adherence to defined SLAs. Act as the primary escalation point for service issues, coordinating with IT, vendors, and security teams to drive timely resolution. Perform root cause analysis (RCA) for critical issues and implement preventive actions to ensure service continuity and customer satisfaction. Propose and execute performance optimization initiatives to enhance efficiency, stability, and customer engagement. Lead and support UAT (User Acceptance Testing) for new features, releases, and integrations across digital channels. Collaborate with internal stakeholders to identify and capitalize on opportunities to cross-sell or promote digital services across customer segments. Support frontline staff with product knowledge and training to improve digital adoption and usage. Participate in cross-departmental initiatives and planning to ensure alignment with the bank’s digital transformation goals. Lead responses to audit findings, regulatory reviews, and internal control assessments, ensuring timely resolution and full compliance. Develop and maintain policies, procedures, and operational guidelines that govern digital payment services and ensure regulatory alignment.<br>Job Qualifications:Bachelor’s degree in business administration, Economics, Finance, or a related field from reputable university.7 to 10 years of proven experience in the banking sector, specifically within digital banking, electronic payments. Experience of managing digital projects/services. Customer service skills Project management experience and expertise

Company Description Established in 1993, Midas Furniture is a leading retailer of high-quality and affordable home and office furniture. With 16 showrooms across Kuwait, Jordan, Iraq, Qatar, Dubai, and Saudi Arabia, Midas has become the largest furniture retailer in its markets, supported by a diverse team of over 2,000 professionals. The company offers a wide range of products and services, including residential and commercial furniture solutions, design-and-build services, interior design consultations, and commercial tenders. Midas is committed to innovation, excellence, and customer satisfaction, ensuring tailored solutions for every need.<br>Role Description Midas Furniture is seeking an E-commerce Marketplace Lead for a full-time, on-site position based in Smart Village. This role involves managing the day-to-day operations of the e-commerce marketplace, developing and implementing sales strategies, monitoring analytics to identify trends, optimizing product listings, and ensuring superior customer service. The E-commerce Marketplace Lead will collaborate with cross-functional teams to achieve business objectives and continuously enhance the online customer experience.<br>Qualifications Strong expertise in e-commerce and commerce-related operations. Proficient analytical skills to monitor, interpret, and act on marketplace trends and data insights. Excellent communication skills to coordinate with internal teams and external stakeholders. Customer service experience to ensure seamless online interactions and satisfaction. Knowledge of sales practices with the ability to develop and execute strategies for growth. Detail-oriented with excellent organizational and problem-solving skills. Proficiency with e-commerce platforms and digital tools is highly advantageous. Bachelor's degree in Business, Marketing, or a related field is preferred.

Company Description Established in 1993, Midas Furniture is a leading retailer of high-quality and affordable home and office furniture. With 16 showrooms across Kuwait, Jordan, Iraq, Qatar, Dubai, and Saudi Arabia, Midas has become the largest furniture retailer in its markets, supported by a diverse team of over 2,000 professionals. The company offers a wide range of products and services, including residential and commercial furniture solutions, design-and-build services, interior design consultations, and commercial tenders. Midas is committed to innovation, excellence, and customer satisfaction, ensuring tailored solutions for every need.<br>Role Description Midas Furniture is seeking an E-commerce Marketplace Lead for a full-time, on-site position based in Smart Village. This role involves managing the day-to-day operations of the e-commerce marketplace, developing and implementing sales strategies, monitoring analytics to identify trends, optimizing product listings, and ensuring superior customer service. The E-commerce Marketplace Lead will collaborate with cross-functional teams to achieve business objectives and continuously enhance the online customer experience.<br>Qualifications Strong expertise in e-commerce and commerce-related operations. Proficient analytical skills to monitor, interpret, and act on marketplace trends and data insights. Excellent communication skills to coordinate with internal teams and external stakeholders. Customer service experience to ensure seamless online interactions and satisfaction. Knowledge of sales practices with the ability to develop and execute strategies for growth. Detail-oriented with excellent organizational and problem-solving skills. Proficiency with e-commerce platforms and digital tools is highly advantageous. Bachelor's degree in Business, Marketing, or a related field is preferred.

Company Description Midas Furniture, founded in 1993, is a leading provider of affordable, high-quality home and office furniture. With 16 expansive showrooms across Kuwait, Jordan, Iraq, Qatar, Dubai, and Saudi Arabia, Midas employs over 2,000 talented individuals specializing in sales, engineering, interior design, and logistics. The company offers a wide range of products and services, including retail furniture, commercial tenders, design-and-build solutions, and interior design consultations. Midas Furniture is committed to creating exceptional customer experiences and fostering growth by continually innovating and expanding its offerings.<br>Role Description This is a full-time on-site role for a Marketplace Specialist (Ecommerce) based in Smart Village. The Marketplace Specialist will manage and optimize product listings across various ecommerce platforms, analyze sales data to identify trends, and improve performance. Additional responsibilities include maintaining excellent customer service, collaborating with internal teams to develop strategic campaigns, and ensuring compliance with platform policies and guidelines. The specialist will also monitor competitor activities, troubleshoot any platform issues, and drive online sales growth for the brand.<br>Qualifications Strong Analytical Skills to assess performance metrics, track sales, and identify opportunities for optimization Proficiency in E-Commerce and Sales strategies to build and maintain successful online marketplace presence Excellent Customer Service and Communication skills to address client needs and facilitate smooth interaction with team members and partners Ability to stay updated on market trends and adapt to changes in the e-commerce environment Previous experience in ecommerce platforms and familiarity with marketplace tools is advantageous Bachelor’s degree in Business Administration, Marketing, E-Commerce, or relevant field is preferred

Company Description Beautika Secret is a premier destination for luxury beauty and skincare products, dedicated to introducing innovative skincare solutions to the GCC region. With a focus on K-Beauty, we curate authentic, high-performance products from globally renowned brands to address diverse skincare needs, such as hydration, anti-aging, and blemish control. Headquartered in Kuwait, we combine science-backed offerings with expert-guided routines to empower customers in achieving their best skin. Our commitment to quality and excellence ensures a seamless shopping experience for a wide-ranging clientele across the Middle East.<br>Role Description This is a full-time, on-site role for a Sales Agent based in Giza, Egypt. You will serve as the frontline voice of Beautika Secret, engaging with customers across all communication channels — including phone calls, Whats App, Instagram DMs, email, and live chat — to deliver an exceptional, personalized shopping experience. Day-to-day tasks include responding to inbound inquiries, guiding customers through product selection, processing orders, resolving complaints, and supporting the broader sales and customer experience team.<br>What You'll DoRespond promptly and professionally to customer inquiries across all omnichannel platforms, including phone, Whats App, Instagram, email, and live chat Guide customers through product discovery and help them identify the right skincare solutions for their needs Convert inbound leads into sales through consultative, relationship-driven communication Handle order processing, follow-ups, and post-purchase support to ensure customer satisfaction Escalate complex complaints or issues to the appropriate team while maintaining a positive customer experience Maintain accurate records of customer interactions and transactions in the CRM system Collaborate with the marketing and warehouse teams to stay up to date on promotions, stock availability, and new product launches Meet individual and team sales targets on a consistent basis<br><br>What We're Looking For1–3 years of experience in sales, customer service, or a related customer-facing role Excellent verbal and written communication skills in both Arabic and English Strong interpersonal skills with a warm, professional, and persuasive communication style Ability to multitask and manage conversations across multiple platforms simultaneously A proactive, self-motivated attitude with a genuine passion for helping customers Comfortable working in a fast-paced, target-driven environment Proficiency with basic digital tools such as CRM systems, Whats App Business, and MS Office<br><br>Nice to Have Prior experience serving Gulf-based customers, with an understanding of regional preferences, communication styles, and expectations Knowledge of skincare ingredients, routines, and product categories — particularly within the K-Beauty space Familiarity with e-commerce platforms and order management systems Experience in a beauty, retail, or lifestyle brand environment<br><br>Qualifications High school diploma required; bachelor's degree in Business, Marketing, Communications, or a related field is a plus Fluency in Arabic is required; strong English proficiency is essential Strong attention to detail and ability to maintain professionalism across high-volume interactions A customer-first mindset with the ability to build genuine rapport and long-term loyalty Flexibility to work in shifts, including weekends, in line with business needs