وظائف أخصائى شئون عاملين في الجزائر
٣٩ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Manage the follow-up of decisions from the Executive Committee: traceability of commitments made, follow-up with relevant departments, and regular reporting to the CEO on the progress of each decision. Coordinate all of the company's decision-making committees: scheduling meetings, ensuring agendas align with strategic priorities, and monitoring the implementation of adopted solutions. Utilize the dashboard to inform the CEO's decisions and ensure that the monitored indicators are consistent with the General Management's strategic priorities, and alert the CEO to any deviations or signals requiring action. Lead, on behalf of the CEO and in coordination with them, the preparation of Board of Directors meetings: compiling files, logistical organization, meeting secretarial duties, etc. Action and dissemination of minutes, and follow-up on resolutions. Manage the organization of Executive Committee meetings: define the agenda in consultation with the CEO, ensure the dispatch of meeting notices, coordinate the documentary contributions of departments, manage the meeting secretariat, and distribute the minutes to the relevant stakeholders. Represent the CEO's Office and actively observe key meetings attended by the CEO, ensuring that discussions are documented and points of concern are brought to the CEO's attention. Ensure targeted dissemination of decisions to the relevant departments, ensure their implementation within the established deadlines, and alert the CEO to any delays or obstacles in the execution of commitments made. Report regularly to the CEO on... Progress report on all decisions undertaken, risks identified, and necessary trade-offs, according to a schedule and format determined by the Chairman and CEO</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >University degree (Bachelor's and above). Ten (10) years of experience in the field of activity.</font></font></p><p></p></section>
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<p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><br>The Position<p>The Drug Regulatory Affairs Partner’s responsibilities are typically for regulatory activities across the product lifecycle, from early development through post-marketing activities. Develops and manages execution of regulatory strategies, regulatory projects, regulatory submissions and associated activities to ensure rapid and optimal registration for new products and indications, as well as line extensions and ensuring the effective and compliant regulatory maintenance of existing products. With teams, have interactions with local health authorities. With teams, develops and cultivates external relationships, such as with health authorities and other stakeholders or influencers. Ensures regulatory activities result in the timely approval and broadest use of products. Ensures regulatory activities are appropriately aligned with regional and global regulatory direction and guidance. Ensures timely, accurate and compliant regulatory documentation, standards, systems and procedures for regulatory activities. Helps ensure affiliate inspection-readiness at all times, as this relates to regulatory documentation and other regulatory activities. May participate in internal and external audits and post-auditing activities to address audit findings. Selects, develops and evaluates employees ensuring the efficient operation of the function.</p><br><p><b>The role:</b></p><br><p><b>Strategy/planning:</b></p><br><ul><li>Shape the regulatory environment by taking leadership roles in industry associations on regulatory policy and regulations.</li><li>Contribute to and influence global regulation and business needs.</li><li>Own regulatory intelligence gathering and dissemination across the Affiliate; involving regional and global organizations when appropriate.</li><li>Lead regulatory affairs input into cross functional Affiliate business strategies (e.g. market access, medical affairs, promotional activities, public policy, technical assessments, technical agreements, local manufacturing/packaging activities, legal issues, etc...)</li><li>Lead and develop innovative, risk-based regulatory strategies and work plans for all products across the Affiliate to accelerate access in alignment with global.</li></ul><p><b>Fillings:</b></p><br><ul><li>Lead and provide strategic oversight of execution of all regulatory filling activities across product lifecycles, which may involve performing some of the work of DRA staff.</li><li>Lead contact and negotiation with local Has and internal stakeholders to build and cultivate trusted partnerships.</li><li>Ensure regulatory filings are aligned with commercial and supply needs to ensure business continuity significantly influence internal and external stakeholders for successful regulatory outcomes.</li></ul><p><b>Regulatory compliance:</b></p><br><ul><li>Develop and maintain current knowledge of international and local regulations and other governing regulatory practices, policies, procedures, systems and standards.</li><li>Ensure regulatory inspection-readiness for the Affiliate, including leading or participating in internal/external regulatory audits.</li><li>Ensure all Affiliate regulatory activities comply with Roche global standards and local regulations.</li></ul><p><b>Other:</b></p><br><ul><li>Oversee and guide end-to-end local product packaging and labelling from a regulatory perspective.</li><li>Where applicable, oversee review and approvals of promotional materials to provide regulatory input and guidance across the Affiliate.</li><li>As applicable, provide oversight of shipment clearance/QA release of Affiliate materials/products.</li><li>Support local access market activities from a regulatory perspective.</li><li>Oversee the preparation of regulatory documentation for submission of tender and importation programs.</li><li>Oversee the submission of events to health authorities and timely submission of product specialities dossiers for working authorization.</li></ul><p><b><i>KEY WORK RELATIONSHIPS:</i></b></p><br><p><b><i>Internal: </i></b></p><br><ul><li>Collaborate with all related departments to reach the affiliate objectives.</li></ul><p><b><i>External: </i></b></p><br><ul><li>Establish and maintain a good relationship with local health authorities.</li></ul><p><b><span>Who you are: </span></b></p><br><p><b>Qualifications & Experience:</b></p><br><ul><li>Pharmacy graduation diploma</li><li>Written and spoken French.</li><li>Able to communicate in English<i>. </i></li></ul><p><b>Skills & Abilities: </b></p><br><ul><li>Several years of working experience in Pharmaceutical company and has a proven ability to work in an international environment.</li><li>Has dealt with internal and external customers</li><li>Used to working in a high volume environment handling multiple tasks</li><li>Strong knowledge of software applications (Excel, Word, PowerPoint…)</li></ul><p><b>Mindset and Competencies</b></p><br><ul><li>Strong organization skills</li><li>Good communication skills</li><li>Good time and priority management</li><li>Strong team player</li><li>Open-minded and flexible</li><li>Customer service orientated</li><li>Entrepreneurial spirit with strong partnership skills</li><li>Growth mindset, coaching, active listening</li><li>Ability to learn and self-challenge quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside</li><li>Autonomous and altruistic in supporting the global network</li><li>High sense of integrity in everything he/she does (ie open, honest, ethical and authentic)</li><li>Facilitator leveraging internal and external networks to create value, share and scale.</li></ul>Who we are<p>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><br><p><br>Let’s build a healthier future, together.</p><br><p><b>Roche is an Equal Opportunity Employer.</b></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p></p><ul> <li><font dir="auto" ><font dir="auto" >Preparation, printing, and compilation of regulatory files: You will be responsible for gathering and organizing the necessary documents for variations and renewals of our products. You will need to ensure that all required elements are present and correctly formatted.</font></font></li> <li><font dir="auto" ><font dir="auto" >Regulatory systems updates: You will be responsible for maintaining and updating the databases and systems used to monitor regulatory requirements. Particular attention must be paid to the accuracy and consistency of the information entered.</font></font></li> <li><font dir="auto" ><font dir="auto" >Paper and electronic archiving: you will ensure the proper archiving of regulatory submissions, in accordance with Organon's procedures. This will involve the management and filing of physical documents, as well as the backup and organization of electronic files.</font></font></li> <li><font dir="auto" ><font dir="auto" >Shipment tracking: You will track the shipment of regulatory documents and samples to FWA (World Trade Fairs and Exhibitions) countries. You will need to ensure that shipments are made in accordance with regulatory requirements and that all customs formalities are completed.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participation in NWA regulatory department projects: you will work in collaboration with members of the regulatory team on various projects aimed at improving processes and ensuring compliance with current regulations.</font></font></li> </ul> <p><b>Comp tences :</b></p> <ul> <li><font dir="auto" ><font dir="auto" >Rigour and good organisation: you must be meticulous and able to manage several tasks effectively while respecting deadlines.</font></font></li> <li><font dir="auto" ><font dir="auto" >Team spirit: you will need to collaborate closely with other team members and interact with different stakeholders, so it is important to have good interpersonal skills and be able to work as part of a team.</font></font></li> <li><font dir="auto" ><font dir="auto" >Respect for professional secrecy: you will be required to handle confidential information, so it is essential to be discreet and respect the confidentiality of the data.</font></font></li> <li><font dir="auto" ><font dir="auto" >Versatility: you will need to adapt to different types of tasks and be able to juggle between varied activities.</font></font></li> </ul><p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p></p><ul> <li><font dir="auto" ><font dir="auto" >The ideal candidate should hold a degree in health, life sciences or medical sciences, or an equivalent degree depending on their training and experience.</font></font></li> <li><font dir="auto" ><font dir="auto" >A minimum of one year of experience in regulatory affairs within the pharmaceutical industry is required. Knowledge of pharmaceutical regulations and regulatory file management would be an asset.</font></font></li> </ul><p></p><p></p></section>
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<p><b>Regulatory Affairs IVDR - Contractor (North Africa)</b></p><br><p><b>Location:</b> Algeria, Morocco, or Tunisia (Remote/Hybrid as applicable)<br><b>Contract Type:</b> Contractor</p><br><p><b>About the Opportunity</b></p><br><p>We are seeking an experienced <b>Regulatory Affairs IVDR Contractor</b> to support regulatory activities across the EMEA region, with a key focus on <b>In Vitro Diagnostic Regulation (IVDR) transition projects</b>, product registrations, regulatory compliance, and change control activities within the medical diagnostics industry.</p><br><p>This is an exciting opportunity for a regulatory professional with experience in medical devices, ideally IVDs, who thrives in a fast-paced, cross-functional environment and is passionate about ensuring regulatory compliance while supporting business objectives.</p><br><p><b>Key Responsibilities</b></p><br><ul><li>Support the development and execution of regulatory submission plans related to IVDR transition projects across the EU region.</li><li>Collaborate with global Regulatory Affairs teams, Legal, Manufacturing, Supply Chain, Marketing, Commercial teams, and distributor markets to support regulatory initiatives.</li><li>Manage and support applicable change control projects by coordinating with manufacturing sites and relevant stakeholders to obtain regulatory documentation and dossiers.</li><li>Support product registrations and amendments to existing regulatory approvals and certificates.</li><li>Maintain regulatory databases and proactively escalate risks where necessary.</li><li>Track, monitor, and report submission status and regulatory milestones through defined KPIs and reporting platforms.</li><li>Provide backup support for local Regulatory Affairs activities when required.</li><li>Represent Regulatory Affairs at project meetings, including IVDR and change control forums.</li><li>Monitor regulatory developments, legislation, and industry standards within supported markets.</li><li>Conduct regulatory impact assessments and communicate relevant changes to internal stakeholders.</li><li>Support strategic Quality and Regulatory Affairs objectives.</li><li>Perform additional regulatory and compliance-related duties as required.</li></ul><p><b>Minimum Requirements</b></p><br><p><b>Education & Experience</b></p><br><ul><li>Minimum of <b>2 years' experience in Regulatory Affairs within the Medical Devices industry</b>, preferably in <b>In Vitro Diagnostics (IVDs)</b>.</li><li>Demonstrated knowledge of the medical diagnostics industry and regulatory environments within supported regions.</li><li>Experience supporting regulatory submissions, registrations, and change management activities.</li></ul><p><b>Skills & Competencies</b></p><br><ul><li>Strong project management capabilities.</li><li>Ability to work effectively within cross-functional and multicultural teams.</li><li>Working knowledge of local Ministry of Health regulations, regulatory requirements, industry standards, and guidance documents.</li><li>Excellent verbal and written communication skills in <b>English</b>.</li><li><b>French language proficiency will be advantageous.</b></li><li>Strong attention to detail and organizational skills.</li><li>Excellent interpersonal and stakeholder management abilities.</li><li>High levels of professionalism, integrity, and diplomacy.</li><li>Ability to manage confidential information with discretion.</li><li>Strong analytical and problem-solving skills.</li></ul><p><b>Preferred Candidate Location</b></p><br><p>Applicants must currently be based in one of the following countries:</p><br><ul><li>Algeria</li><li>Morocco</li><li>Tunisia</li></ul><p><b>What We're Looking For</b></p><br><p>The successful candidate will be a proactive regulatory professional who can work independently, manage multiple priorities, and collaborate effectively with stakeholders across various functions and geographies.</p><br><p><b>Interested candidates are invited to submit their CV highlighting their relevant Regulatory Affairs and IVDR experience.</b></p><br><p><b>#LI-DNP #LI-CES </b></p><br><p>IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</p><br><p>IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b><u><font dir="auto" ><font dir="auto" >Regulatory Affairs & Quality Manager</font></font></u></b></p><p><b><u><br></u></b></p><p> <b> <u>Mission g n rale</u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >To guarantee regulatory compliance of products and ensure control of the quality system in accordance with national and international requirements applicable to in vitro diagnostic medical devices.</font></font></li> </ul> <p> <b> <u><font dir="auto" ><font dir="auto" >Main responsibilities</font></font></u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Prepare and maintain the technical files produced.</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage the registration procedures with the competent authorities.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure compliance with the ISO 13485 quality system.</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage the document system.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the management of product and supplier changes.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure follow-up on non-conformities and corrective actions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare for and support internal and external audits.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure regulatory monitoring.</font></font></li> </ul> <p> <b> <u>Formation</u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Pharmacist, quality engineer or master's degree in quality assurance.</font></font></li> </ul> <p> <b> <u>Exp rience</u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >1-2 years in medical devices, the pharmaceutical industry or health laboratories.</font></font></li> </ul> <p> <b> <u>Comp tences</u> </b> </p> <ul> <li>ISO 13485.</li> <li>Documentation technique IVD.</li> <li><font dir="auto" ><font dir="auto" >Document management.</font></font></li> <li><font dir="auto" ><font dir="auto" >He hears what is good.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of French and technical English.</font></font></li> </ul> <p> <b> <u>Conditions</u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Languages: Fluent French.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good command of technical English (reading scientific documentation and communicating with suppliers).</font></font></li> </ul> <p> <b> <u><font dir="auto" ><font dir="auto" >Personal qualities</font></font></u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Scientific rigor.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analytical and synthesis skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of organization.</font></font></li> <li><font dir="auto" ><font dir="auto" >Autonomy and ability to work in a team.</font></font></li> <li>Curiosit et int r t pour l'innovation.</li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b><u><font dir="auto" ><font dir="auto" >Main activities:</font></font></u></b></p><ul><li><font dir="auto" ><font dir="auto" >Provide administrative support for employees (contracts, decisions, certificates, leave, absences, administrative files).</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure that personnel files are kept up to date.</font></font></li><li><font dir="auto" ><font dir="auto" >To monitor staff movements: recruitment, integration, transfer, promotion, departure.</font></font></li><li><font dir="auto" ><font dir="auto" >Check the payroll details.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure compliance with internal regulations and labor laws.</font></font></li><li><font dir="auto" ><font dir="auto" >develop HR dashboards.</font></font></li><li><font dir="auto" ><font dir="auto" >Produce periodic reports related to staffing levels, absenteeism, training and recruitment.</font></font></li></ul><p><b><u><font dir="auto" ><font dir="auto" >Required skills:</font></font></u></b></p><ul><li><font dir="auto" ><font dir="auto" >Mastery of Algerian labor legislation.</font></font></li><li><font dir="auto" ><font dir="auto" >Good knowledge of HR procedures.</font></font></li><li><font dir="auto" ><font dir="auto" >Proficiency in office tools and HR software.</font></font></li><li><font dir="auto" ><font dir="auto" >Writing and administrative skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Sense of organization and confidentiality.</font></font></li><li><font dir="auto" ><font dir="auto" >Leadership and team spirit.</font></font></li><li><font dir="auto" ><font dir="auto" >Rigour and analytical skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Good interpersonal skills and communication skills.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b><u><font dir="auto" ><font dir="auto" >Desired profile:</font></font></u></b></p><ul><li><font dir="auto" ><font dir="auto" >University degree in Human Resources, Law, Management or equivalent.</font></font></li><li><font dir="auto" ><font dir="auto" >Professional experience in the field of human resources.</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in team management preferred.</font></font></li></ul><p></p></section>
Pharmacist Assistant to the Technical Director for Regulatory Affairs Soci et de Production Pharmaceutique
الموارد البشرية
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure regulatory compliance of pharmaceutical products marketed by the company.</p><p>Prepare, submit, and follow up on registration files with the competent authorities.</p><p>Ensure the application of local and international standards in pharmaceutical regulation.</p><p>Update technical and regulatory documents according to legislative changes.</p><p>Collaborate closely with internal teams (quality, production, marketing) and external teams (authorities, partners).</p><p>Ensure constant regulatory watch to anticipate changes impacting the company.</p><p>Participate in the drafting and control of technical documents (AMM, labeling, notices, etc.).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Feminine Diploma: Doctor of Pharmacy (mandatory) _x000D_ Experience: Acceptable experience in regulatory affairs in the pharmaceutical industry is required. _x000D_ Residence: Hydra or its surroundings (Algiers Center). _x000D_ Required skills: In-depth knowledge of local and international pharmaceutical regulations. _x000D_ Excellent communication and writing skills. _x000D_ Organizational skills and rigor in processing files. _x000D_ Proficiency in office tools (Word, Excel, PowerPoint)... Ability to work in a team and under pressure.</p></section>
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<p><b>This is where </b>your work makes a difference.</p><br><br><br><p>At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.</p><br><br><br><p>Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.</p><br><br><br><p>Here, you will find more than just a job—you will find purpose and pride. </p><br><br><br><br><p>.</p><br><br><br><br><p><b>Equal Employment Opportunity</b></p><br><br><br><p>Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.</p><br><br><br><br><p><b>Reasonable Accommodations</b><br>Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.</p><br><br><br><br><p><b>Recruitment Fraud Notice</b><br><span>Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.</span></p><br><br><br> </div>
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<span>Your role Bring your curiosity to work as our next Logistics Specialist, Local-WLOL. You will be part of our XXX team reporting to [Hiring manager title]. In this role, your mission is to [briefly describe the main mission in one clear sentence]. You will contribute directly to how we create high‑quality products and solutions for our customers. Bring your curiosity to work as our next Logistics Specialist, Local-WLOL. You will be part of our XXX team reporting to [Hiring manager title]. In this role, your mission is to [briefly describe the main mission in one clear sentence]. You will contribute directly to how we create high‑quality products and solutions for our customers. Short Description Your day-to-day Clear, short bullet points max 6 core tasks Your skills and experience Clear, short bullet points We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role. Your compensation and benefits We offer compensation that reflects the skills, experience, and responsibilities of the role. Pay also depends on the country where the job role is based, as compensation practices vary across our markets. During the recruitment process, we share clear information about the pay and benefits for your location, so you know what to expect before moving forward. Add here local specifics Your location This role requires you to work on-site at our office in Algiers, Algeria (DZ). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration. This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our (insert organization here) in Algiers, Algeria (DZ). This role is fully remote and employed through our legal entity in Algiers, Algeria (DZ). Other locations may be possible to review. Why it is great to work with us Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you. Application process Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us: Talent Acquisition: Leila Zanoun, leila.zanoun@atlascopco.com</span> </div>
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<p><strong>Accounting Specialist </strong></p><br><br> <p>Deutsche Post DHL (DPDHL) is the logistics provider of the world with over 520,000 employees in more than 221 countries and territories.</p><br><br> <p>DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist.</p><br><br> <p>We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><strong>Connecting People. Improving Lives. </strong></p><br><br> <p>Currently, we are hiring for our office located in Algiers, an <strong>Accounting Specialist</strong></p><br><br> <p><strong>Your Main tasks will be:</strong></p><br><br> <ul> <li>Control & Bookkeping all DOEs documents in the system (SUN)</li> <li>Prepare all accurals related ton non-received invoices</li> <li>Follow up of third parties' creditors</li> <li>Validate all creditors payments</li> <li>Prepare yearly audit (statuory)</li> <li>Prepare all taxes submission</li> <li>Classification & archive of all documents</li> <li>Reconcile & allocate all payments</li> <li>Prepare all needed reports and report all needed data & information of CFO</li> <li>Participate on Monthly closing tasks</li> <li>Provide all needed help to other colleagues if any</li> </ul> <p><strong>Finance projects: </strong></p><br><br> <ul> <li>Yearly audit</li> <li>VAT declaration and submission</li> </ul> <p><strong>What we need from you:</strong></p><br><br> <ul> <li>Bachelor's or Master degree in relevant field or equivalent experience / qualification</li> <li>+3 Years experience</li> <li>Fluent in Arabic, French and English</li> </ul> <p>If this is something for you, don’t hesitate and start your application.</p><br><br> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 500,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p> #LI-MEA</p><br><br><br> </div>
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<p>Sanofi est un leader mondial de la santé, engagé à améliorer la vie des patients à travers l'innovation et l'excellence opérationnelle. Notre site de <b>Sidi Abdellah</b> est un maillon essentiel de notre chaîne de production pharmaceutique</p><br><p>Pour renforcer notre équipe Assurance Qualité, nous recherchons un <b>QA Specialist</b> passionné par la qualité et la rigueur scientifique, prêt à jouer un rôle clé dans la conformité et l'amélioration continue du site.</p><br><p><b><u>MISSIONS PRINCIPALES</u></b></p><br><ul><li>Assurer la mise en place et le suivi des actions définies dans son secteur d’action en vue d’assurer le bon fonctionnement de la PCU</li><li>Assurer les tournées régulières au niveau du gemba et participer au programme d’auto-inspection du site en assurant la conduite, le reporting et le suivi de la mise en place des actions.</li><li>Préparation des dossiers de lots de fabrication, de conditionnement et d’impression vignettes.</li><li>Assurer la revue qualité des dossiers de lots fabriqués (ou conditionnés) sur le site de Sidi Abdellah en vue de leur libération :<br>Dossier de lot de fabrication, Dossier de lot de conditionnement, Dossier de lot analytique.</li><li>Assurer la gestion des déviations en cours :<br>L’indentification de la déviation, L’ouverture de l’enquête, Le suivi de l’enquête en collaboration avec les différents départements concernés, la proposition d’actions correctives et préventives et des revues d’efficacité</li><li>Réalisation des analyses de tendances périodiques : trending deviations</li><li>Participer à la formation périodique du personnel du site de Sidi Abdellah et aux enregistrements qui en découlent.</li><li>Elaborer, dans les délais impartis, la Revue Annuelle des Produits fabriqués ou conditionnés sur le site. En faire l’analyse et proposer les plans d’améliorations.</li><li>Participer à la rédaction des procédures qualité du site conformément aux directives, standards et guides du groupe.</li><li>S’inscrire dans la démarche d’amélioration continue en réalisant des tournées terrain , process confirmation et en participant aux différents projets.</li><li>Contribuer à la mise en place de la culture qualité sur le site de Sidi Abdallah en conduisant ou en accompagnant les différentes initiatives.</li><li>Respecter et faire respecter les politiques Qualité et HSE de Sanofi au sein du site<b>.</b></li></ul><p><b><u>COMPETENCES REQUISES</u></b></p><br><ul><li>Connaissance avancées des systèmes Qualité et des bonnes pratiques de fabrication.</li><li>Connaissance avancées des process de production pharmaceutique.</li><li>Maitrise des méthodes d’investigation</li><li>Connaissance des méthodologies d’évaluation des risques qualité.</li><li>Connaissance des systèmes d’amélioration continue.</li><li>Bonne connaissance en analyse de données et statistiques.</li><li>Sens de l’organisation et de priorisation.</li><li>Esprit d’analyse et de synthèse.</li><li>Compétences interpersonnelles développées et bonne communication.</li><li>Niveau d’anglais : Intermédiaire.</li><li>Formation / Expérience professionnelle</li><li>Au minimum diplômé Bac+4/Bac+5 en pharmacie, génie des procédés ou équivalent.</li><li>Un minimum de 2 ans d’expérience avérée dans un poste similaire en industrie pharmaceutique.</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>
<h2 class="h5">Job description</h2>
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<span> What you´ll do </span><ul> <li>Ensures HR practices and policies are in compliance with corporate standards, statutory regulations and laws</li> <li>Responsible for full payroll processing including conducting various calculation, quality check, banking, and reporting</li> <li>Processes taxation, social security, and benefits administration</li> <li>Coordinates and executes the HR activities and administrative tasks to ensure effective day-to-day HR operations and case management</li> <li>Maintains data, including salaries, payroll taxes and fringe allowances</li> <li> Coordinates and executes the HR activities and administrative tasks to ensure effective day-to-day HR operations and case management</li> <li>Handles inquiries from employees, HR, and other business team</li> <li>Drives process continuous improvement, participates in projects and initiatives related to payroll and HR operations</li> <li>Supports internal and external audits</li> <li>Supports local HR with administration of HR internal processes and operations</li> <li>Facilitates daily employee lifecycle management operations</li> <li>Maintains accurate employee records and profiles, ensuring data integrity in HR systems such as SAP</li> <li>Prepares employment-related documents (contracts amendments, employee letters, etc)</li> <li>Collaborates and cooperates with with internal parties and HR colleagues on daily basis (HRBPs, Payroll, HR Systems, etc)</li> <li>Ensures compliance with corporate standards and local government requirements<br></li> </ul>
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What makes you a good fit <ul> <li>Master's degree in human resources or equivalent </li> <li>Successful experience in similar position within a multinational preferably an FMCG (Industry)</li> <li>Good mastery of local labor law and regulations</li> <li>Good Mastery of Payroll notions and execution</li> <li>Organized, Team player, strong Soft Skills specially communication aspects</li> <li>English is highly recommended, Fluency also in French and Arabic</li> </ul> Some perks of joining Henkel <ul> <li>Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year</li> <li>Diverse national and international growth opportunities</li> <li>Global wellbeing standards with health and preventive care programs</li> <li>Gender-neutral parental leave for a minimum of 8 weeks</li> <li>Employee Share Plan with voluntary investment and Henkel matching shares</li> <li>Attractive Medical Insurance for employees and dependents</li> <li>Competitive Religious Allowances</li> <li>Life Insurance</li> <li>Henkel products / quarterly</li> </ul> <p>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</p><br>
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<div><p><strong>Accounting Specialist </strong></p> <p>Deutsche Post DHL (DPDHL) is the logistics provider of the world with over 520,000 employees in more than 221 countries and territories.</p> <p>DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist.</p> <p>We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><strong>Connecting People. Improving Lives. </strong></p> <p>Currently, we are hiring for our office located in Algiers, an <strong>Accounting Specialist</strong></p> <p><strong>Your Main tasks will be:</strong></p> <ul> <li>Control & Bookkeping all DOEs documents in the system (SUN)</li> <li>Prepare all accurals related ton non-received invoices</li> <li>Follow up of third parties' creditors</li> <li>Validate all creditors payments</li> <li>Prepare yearly audit (statuory)</li> <li>Prepare all taxes submission</li> <li>Classification & archive of all documents</li> <li>Reconcile & allocate all payments</li> <li>Prepare all needed reports and report all needed data & information of CFO</li> <li>Participate on Monthly closing tasks</li> <li>Provide all needed help to other colleagues if any</li> </ul> <p><strong>Finance projects: </strong></p> <ul> <li>Yearly audit</li> <li>VAT declaration and submission</li> </ul> <p><strong>What we need from you:</strong></p> <ul> <li>Bachelor's or Master degree in relevant field or equivalent experience / qualification</li> <li>+3 Years experience</li> <li>Fluent in Arabic, French and English</li> </ul> <p>If this is something for you, don’t hesitate and start your application.</p> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 500,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><font color="#ffffff"> #LI-MEA</font></p></div>
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Customs Clearance Specialist is responsible for managing and coordinating the import and export clearance process in compliance with all applicable customs regulations. The role ensures that all required documentation is accurate, submitted on time, and aligned with legal and regulatory requirements. The specialist serves as the key liaison between the company, customs authorities, and logistics service providers to ensure timely and smooth clearance of goods.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Prepare, review, and submit all customs documentation required for import and export operations.</p><br>
<p>Ensure compliance with local and international customs laws, procedures, and trade agreements.</p><br>
<p>Coordinate with freight forwarders, customs brokers, and clearing agents to ensure timely clearance of shipments.</p><br>
<p>Monitor and track shipments, resolving any issues or delays with customs authorities.</p><br>
<p>Maintain updated knowledge of customs regulations and tariffs, including HS codes and duty structures.</p><br>
<p>Maintain accurate records of all customs clearance documentation for audit and compliance purposes.</p><br>
<p>Collaborate with procurement, logistics, and warehouse teams to plan and support inbound and outbound shipments.</p><br>
<p>Liaise with government authorities for obtaining licenses, permits, and approvals when required.</p><br>
<p>Verify shipping invoices, packing lists, and bills of lading to ensure accuracy and completeness.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>In-depth knowledge of customs clearance procedures and international trade regulations.</p><br>
<p>Strong attention to detail in documentation and regulatory compliance.</p><br>
<p>Excellent communication and coordination skills with internal and external stakeholders.</p><br>
<p>Problem-solving skills to resolve clearance delays or disputes with customs.</p><br>
<p>Proficiency in ERP systems such as SAP</p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 years working experience, 3 years relevant working experience, 2 years GCC experience is a plus.</p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>Customs Regulations & Compliance L4<br>Communication with Customs Authorities L4<br>Documentation & Import/Export Procedures L4<br>Problem Solving & Risk Management L4<br>Tariff Classification & Duty Calculation L4<br>AI Fluency<br>Leadership<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Supply Chain/Logistics related course or Business Administration<br><br><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p></p><ul> <li><font dir="auto" ><font dir="auto" >Ensure the processing and follow-up of pharmacovigilance, technovigilance and other vigilance cases in accordance with the regulations and procedures in force.</font></font></li> <li><font dir="auto" ><font dir="auto" >Receive, analyze, enter and control the quality of cases in dedicated databases.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure compliance with regulatory laws on the transmission and reporting of cases.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in monitoring pharmacovigilance data sources and reconciliation activities.</font></font></li> <li><font dir="auto" ><font dir="auto" >Contribute to the continuous improvement of processes and to the monitoring of compliance of PV/TV activities.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the management of deviations, CAPAs, audits and inspections.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the continuity of service activities and collaborate with local and global teams.</font></font></li> </ul><p></p> <p></p><ul> <li><font dir="auto" ><font dir="auto" >Degree in the field of health, life sciences or medical sciences.</font></font></li> <li><font dir="auto" ><font dir="auto" >Minimum 2 years of experience in pharmacovigilance.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good knowledge of PV/TV regulations and case management processes.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent organizational, prioritization, and problem-solving skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good oral and written communication skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >My required mastery of written and spoken English.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to work in a team and in a constantly changing environment.</font></font></li> <li><font dir="auto" ><font dir="auto" >Rigour, adaptability and a sense of confidentiality.</font></font></li> </ul><p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Degree in the field of health, life sciences or medical sciences.</font></font></p> <p><font dir="auto" ><font dir="auto" >Minimum 2 years of experience in pharmacovigilance.</font></font></p> <p><font dir="auto" ><font dir="auto" >Good knowledge of PV/TV regulations and case management processes.</font></font></p> <p><font dir="auto" ><font dir="auto" >Excellent organizational, prioritization, and problem-solving skills.</font></font></p> <p><font dir="auto" ><font dir="auto" >Good oral and written communication skills.</font></font></p> <p><font dir="auto" ><font dir="auto" >My required mastery of written and spoken English.</font></font></p> <p><font dir="auto" ><font dir="auto" >Ability to work in a team and in a constantly changing environment.</font></font></p> <p><font dir="auto" ><font dir="auto" >Rigour, adaptability and a sense of confidentiality.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong><u>Operations</u></strong></p><ul><li>Analyse weekly and monthly performance of Fashion, Toys & Accessories categories.</li><li>Propose sales forecasts for new products (fashion collections, seasonal toys, new accessories) and promotions.</li><li>Execute the in-store action plan to de-stock or close promotions for fashion, toys and accessories ranges.</li><li>Coordinate the implementation of new collections, new toys and accessory launches, in conjunction with local and global suppliers.</li><li>Ensure the correct application of pricing policies, advertising spaces and areas dedicated to fashion and accessories.</li><li>Guarantee the correct application of marketing strategies and visual merchandising guidelines for fashion.</li><li>Manage product references (SKU) and report assortment problems for the three categories.</li><li>Welcome Fashion/Toys/Accessories suppliers in the shop and accompany them during visits to ensure an effective working relationship.</li><li>Organize pre-inventory tasks to ensure optimal counting (especially for accessories and small items).</li><li>Assess the quality of the stock (condition of fashion items, toy packaging, sensitive accessories) and coordinate the necessary actions.</li><li>Collaborate with Supply Chain and Procurement on overstock issues (size, colors, past collections).</li><li>Inform teams of price changes and monitor their proper implementation.</li></ul><p><strong><u>People / Coordination</u></strong></p><ul><li>Provide relevant feedback to central teams regarding fashion, toy and accessory trends in the Algerian market.</li><li>Develop a product training plan (fashion brands, types of accessories, toy best-sellers) in coordination with HR.</li><li>Propose sales forecasts for new products and promotions specific to the three categories.</li><li>Monitor weekly performance of fashion & lifestyle promotions and new products.</li><li>Monitor sales and margins by brand/sub-category (e.g. bags, costume jewelry, educational toys, textiles).</li><li>Coordinate marketing strategies and visual merchandising, particularly for Fashion & Accessories areas.</li><li>Identify necessary adjustments (sizes, ranges, colors, product mix) and communicate them to the teams.</li></ul><ul><li>Excellent communication skills to work with diverse teams and international suppliers.</li><li>Strong analytical skills to interpret performance by brand/category.</li><li>Proficiency in English, French and Arabic.</li></ul><p><br></p></div></section>
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<p><span>SUMMARY OF THE ROLE</span></p><br>Join our inspiring environment where you will support the HR and Administration functions by contributing to projects and areas of specialization. You will plan and execute assigned tasks and responsibilities, and provide guidance to employees on matters related to Human Resources. In addition, you will play an active role in delivering assigned administrative projects.<br>This position will report to the HR Manager and is located in Freha .<p>Responsibilities:</p><br><ul><li><p>Be the first point of contact for advice and input across a wide range of HR areas.</p><br></li><li><p>Maintain and follow up on concepts, tools, and procedures</p><br></li><li><p>Supports the HR team on matters related to improvement, efficiency, consolidation, etc., of general HR practices</p><br></li><li><p>Contribute to projects to develop or enhance concepts or practices within the HR & Admin department or across functions</p><br></li><li><p>Follow procedures, guidelines, and instructions for executing tasks within the specialist area.</p><br></li><li><p>Support the collaboration of HR and internal stakeholders to strengthen awareness of HR’s role and function in the company and build relationships that help HR better support the business and its strategy</p><br></li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><b>What we look for :</b></p><br><ul><li><p>Bachelor’s degree in human resources or any related field.</p><br></li><li><p>Minimum 2 years of relevant experience.</p><br></li><li><p>Fluency in English and French – both verbally and written</p><br></li></ul><p><b>Competencies for this Position: </b></p><br><p>• Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.</p><br><p>• Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.</p><br><p>• Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.</p><br><p>• Makes an impact; convinces and persuades others; promotes plans and ideas successfully.</p><br><p><b>What we offer:</b></p><br><p>• Competitive compensation and benefits.</p><br><p>• Continuous learning opportunities and training activities through on-the-job training and our in-house learning.</p><br><p>• Career development opportunities across multiple disciplines and geographies.</p><br><p>• Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.</p><br><p>• A supportive and inclusive company culture where you can be your authentic self.</p><br><p>• A focus on having fun together through team buildings and social activities</p><br><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>Jotun Technover P SPA<p><br><b>Contract Type:</b></p><br>Regular<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>30.05.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.Jotun Algeria established in 2011, is one of the key markets within the MEIA region. With a production facility Jotun Technover P SPA since 2022 and a rapidly growing team with 1 production facility, 2 warehouses and more than 100 employees, we aim to further strengthen Jotun’s position in Algeria through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. </p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>
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<span>Position : Collections Agent Location: Remote At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions.<br> We offer flexible vehicle ownership and financing options to make e-mobility accessible and empower our customers to succeed.<br> As we continue to expand, we’re seeking a Collections Specialist to join our remote team and support our growth.<br> Responsibilities: Monitor and track overdue accounts, using established protocols to secure timely payments.<br> Maintain accurate and up-to-date records of delinquent accounts, incl.<br> payment arrangements, communications and invoices.<br> Provide exceptional customer service to balance high customer satisfaction with effective collections efforts.<br> Collaborate with other departments to resolve customer issues and disputes efficiently.<br> Prepare and provide regular reports on debt collection activities and progress.<br> Adhere to all state and federal collection laws and regulations, ensuring compliance in all activities.<br> Competitive salary with performance bonuses.<br> Friendly and supportive team.<br> Opportunity to work and grow professionally at an international level.<br> Ready to take the wheel of your career?<br> Join us at Whizz and pedal towards success!<br> Apply today!<br> 1+ years of experience in Collections Fluent in English (at least C1 level), knowledge of additional language French/Arabic/Spanish - advantage.<br> Proficiency with Microsoft Office and Google Workspace Strong negotiation skills, attention to detail, and the ability to handle challenging customers.<br> High-speed internet connection, personal computer, and headset.<br> Knowledge of state and federal collection laws (preferred).<br> Working Hours: 40 hours a week with 8-9 hour shifts, scheduled within the 9:00 AM to 8:00 PM EST time frame.<br> Shift assignments may vary, with start times adjusted to ensure coverage throughout the operating hours.<br></span> </div>
<h2 class="h5">Job description</h2>
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Job Description<br><p>You'll be joining a fantastic international support team of 23 people based in Paris, Algiers, Mexico and Malaysia and accompany mainly our clients based in the EEMEA and Western Europe but not only. What you will be doing progressively and supervised: </p><br><ul><li><p>Assist the team in handling customer requests through the ticketing system and live chat </p><br></li></ul><ul><li><p>Respond to simple and recurring customer questions using existing documentation and templates </p><br></li></ul><ul><li><p>Identify and escalate more complex issues to the appropriate team members </p><br></li></ul><ul><li><p>Participate in the follow-up of customer incidents and related communications, under supervision </p><br></li></ul><ul><li><p>Contribute to maintaining and improving internal documentation (FAQs, guides, standard replies) </p><br></li></ul><ul><li><p>Manage from start-to-end the deployment of a new feature for all existing customers </p><br></li></ul><br>Qualifications<br><ul><li><p>Fluent in English (any other language would be welcome). </p><br></li></ul><ul><li><p>Strong problem-solving and analytical skills. </p><br></li></ul><ul><li><p>Familiarity with working in a multicultural environment. </p><br></li></ul><ul><li><p>Ability to multitask and work effectively under pressure and tight deadlines. </p><br></li></ul><ul><li><p>Customer-centric & business-oriented mindset </p><br></li></ul><ul><li><p>Team spirit, autonomous, able to adapt and learn </p><br></li></ul><ul><li><p>Good use of IT tools, including Excel </p><br></li></ul><ul><li><p>Knowledge of the e-commerce environment would be a plus. </p><br></li></ul><br>Additional Information<br><p><strong>Our Benefits</strong></p><br><ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul><p>NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/</p><br>
<p><strong>About NIQ</strong></p><br><p>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.</p><br><p>For more information, visit NIQ.com</p><br><p>Want to keep up with our latest updates?</p><br><p>Follow us on: LinkedIn | Instagram | Twitter | Facebook</p><br>
<p><strong>Our commitment to Diversity, Equity, and Inclusion</strong></p><br><p>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manage assigned personnel by ensuring tasks are executed efficiently, with the right quality, and in alignment with organizational plans. Lead the team in line with Leadership Expectations by coaching, guiding, and developing members to build a competent, engaged, and future-ready workforce. Receive and register production samples, oversee incoming raw material quality control, and ensure QC processes are completed accurately in the shortest possible time. Conduct analyses according to approved methods, compare results with specifications, issue Certificates of Analysis, and maintain proper documentation and filing. Store retain samples responsibly, remove expired samples promptly, ensure instruments are calibrated to standards, and supervise powder lab technicians with care. Measure and follow up on agreed KPIs, driving continuous improvement, efficiency, and motivation across the team.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><br></h2><p></p></section>