وظائف إخصائي دعم فني

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); At least 1–2 years of proven experience in a Technical Support role; Experience translating technical issues for non-technical users (high EQ); Experience reproducing and troubleshooting complex technical issues using browser tools, logs, and changelogs; Solid understanding of engineering workflows, including releases, migrations, and potential user impact; Ability to clearly distinguish product bugs from user environment issues and third-party limitations; Experience escalating incidents with structured documentation (impact, timeline, reproduction steps); Experience reading logs (e.<br>g, Jason) in tools like Grafana; Familiarity with marketplace or reselling platforms AI-first mindset, using AI tools to reduce repetitive work and improve support efficiency Hands-on experience with Zendesk and Linear (or similar ticket-tracking systems); Strong organizational skills, including tracking patterns, running retrospectives, and turning insights into actionable feedback; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms.<br> Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3G3</span> </div>

<ul> <li><font dir="auto" ><font dir="auto" >Administer and maintain networks (LAN, WAN, Wi-Fi).</font></font></li> <li><font dir="auto" ><font dir="auto" >Install, configure and administer Windows servers (Active Directory, DHCP, DNS, file sharing).</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage backups and contribute to the security of information systems.</font></font></li> <li><font dir="auto" ><font dir="auto" >Install and maintain video surveillance systems (IP cameras, NVR/DVR) and access control devices.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the evolution of the IT infrastructure and propose improvement solutions.</font></font></li> <li><font dir="auto" ><font dir="auto" >To ensure preventive and corrective maintenance of computer equipment.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Advanced Technician Diploma, Bachelor's Degree or Engineering Degree in Computer Science.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good mastery of Windows network and server administration.</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of cybersecurity, backup and IT infrastructure.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of video surveillance and access control systems.</font></font></li> <li><font dir="auto" ><font dir="auto" >Initiative, autonomy and a sense of responsibility.</font></font></li> </ul> <p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, emails and chats; Escalating complex cases to the internal team; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent French &amp; English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience supporting time and attendance software and/or workforce management systems from a support perspective, rather than solely as an end user.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<ul> <li><font dir="auto" ><font dir="auto" >Provide first and second level technical support to users.</font></font></li> <li><font dir="auto" ><font dir="auto" >Install, configure and maintain workstations, printers and peripherals.</font></font></li> <li><font dir="auto" ><font dir="auto" >Diagnose and resolve hardware, software and network incidents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the deployment and support of third-party business software (ERP, Sage, Microsoft Office, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage user accounts, access rights and computer equipment.</font></font></li> <li><font dir="auto" ><font dir="auto" >Write up the technical procedures and ensure the reporting of interventions.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Advanced Technician Diploma, Bachelor's Degree or Engineering Degree in Computer Science.</font></font></li> <li><font dir="auto" ><font dir="auto" >Desired experience in IT support.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good mastery of Windows systems and Microsoft Office.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good organizational skills, analytical mind and responsiveness.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good interpersonal skills and ability to work in a team.</font></font></li> </ul> <p> <b><font dir="auto" ><font dir="auto" >If you match these profiles, please send your CV by clicking</font></font></b> </p> <p> <b><font dir="auto" ><font dir="auto" >on the apply tab</font></font></b> </p> Alger Zeralda

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Be the first point of contact for advice and input across a wide range of HR areas. Maintain and follow up on concepts, tools, and procedures. Supports the HR team on matters related to improvement, efficiency, consolidation, etc., of general HR practices. Contribute to projects to develop or enhance concepts or practices within the HR &amp; Admin department or across functions. Follow procedures, guidelines, and instructions for executing tasks within the specialist area. Support the collaboration of HR and internal stakeholders to strengthen awareness of HR s role and function in the company and build relationships that help HR better support the business and its strategy.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What we look for :</p><p>Bachelor s degree in human resources or any related field.</p><p>Minimum 2 years of relevant experience.</p><p>Fluency in English and French both verbally and written</p><p>Competencies for this Position:</p><p>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively. Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results. Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively. Makes an impact; convinces and persuades others; promotes plans and ideas successfully.</p><p></p></section>

<p><font dir="auto" ><font dir="auto" >Ensure the installation, configuration, and maintenance of the IT infrastructure (workstations, servers, peripherals). Guarantee the availability, security, and performance of IT systems and networks. Manage technical support interventions for users (diagnosis, troubleshooting, assistance). Participate in the administration of databases and business applications. Follow and implement data backup and recovery procedures.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Proficiency in operating systems (Windows, Linux, etc.). Strong knowledge of computer networks (TCP/IP, LAN, WAN, VPN). Skills in database management (MySQL, Oracle, SQL Server). Knowledge of virtualization tools (VMware, Hyper-V). Proficiency in office software and industry-specific applications. If you match this profile, please send your CV by clicking on the "Apply" tab. Algiers, Bab El Oued</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and outgoing calls; Respond , troubleshoot and escalate support requests, including technical issues, via email, phone, chat, scheduled video calls; Maintain regular communication with customers and provide timely updates on open issues and resolutions; Identify, reproduce, and report bugs clearly to Product and Development teams; Gather customer feedback, identify recurring needs, and suggest product improvements to enhance the platform experience; Maintain high service standards by meeting KPIs such as response time, resolution rate, and customer satisfaction; Accurately document all customer interactions in the CRM system; Stay up to date with platform updates, new policies, and industry trends.<br> What you need to succeed in this role: Excellent French and English skills (C1 for both spoken and written); At least 2+ years of experience in Customer Support, SaaS Support, or Technical Support, preferably supporting complex technical solutions similar role is a must ; Strong Excel skills, including VLOOKUP, reporting and data analysis; Excellent problem-solving abilities with a customer-first mindset; Ability to handle multiple tasks and prioritize effectively in a fast-paced environment; High attention to detail and accuracy in managing customer information; Experience with CRM systems; Commitment to delivering high-quality customer service and meeting performance targets; Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with Zendesk is a strong advantage; An analytical mindset with the ability to identify patterns, solve problems, and suggest improvements.<br> Benefits and Perks: Flexible schedule; Inclusive international environment; Compensation in USD; Good bonuses for referring friends Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Install, configure, and maintain computer equipment. Provide technical support to users. Diagnose and resolve hardware and software incidents. Perform preventive and corrective maintenance. Track interventions and report anomalies.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Senior Technician responsible for the maintenance and support of IT equipment. Experience or knowledge in workstation (PC) maintenance. Proficiency in diagnostic and troubleshooting operations for IT equipment (workstations, printers, scanners). Ability to install, configure, and maintain user equipment. Ability to assist users and manage first-level incidents. Customer service oriented, responsive, and able to work in the field. Senior Technician with a night shift profile to handle end-of-day processing tasks. Basic knowledge of computer systems (Windows/Linux) and networks. Basic knowledge of system administration and maintenance (installation, updates, monitoring). Basic knowledge of databases (SQL Server, Oracle, or equivalent): operation, backup, restoration, and performance monitoring. Ability to follow technical procedures, diagnose incidents, and escalate them. Strong organizational skills, attention to detail, and ability to work in a team.</font></font></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>be the first level of technical intervention (first responder) responsible for the maintenance, troubleshooting, and optimization of the WMS application. Automate daily activity reports as well as reporting (monitoring of KPI performance indicators) using reporting tools such as Power BI. Provide necessary support for users of the application. Participate in the implementation of internal integration solutions as well as integration solutions for clients and users. Identify and resolve recurring problems, and propose improvements to IT support work methods to increase efficiency and performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Profile</h2><p>IT or Supply chain</p><p>Good command of Power BI and Excel</p><p>Minimum two years of experience</p><p>Ideally have already worked in a warehousing environment</p><p>Ability to create dashboards and reports</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Quality Laboratory Technician</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >Perform quality controls in accordance with internal procedures.</font></font></li> <li><font dir="auto" ><font dir="auto" >Perform analyses and controls of raw materials, work-in-progress products and finished products.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Ensure the monitoring, recording and traceability of results.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Identify and report non-conformities.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Participate in corrective actions and continuous improvement.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Ensure compliance with quality standards, hygiene and good practices.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Maintain the organization and smooth operation of the laboratory.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Training in Biology, Chemistry, Quality Control, Laboratory or similar field.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Prior experience in the pharmaceutical industry or in a laboratory is an asset.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Rigour, organizational skills and analytical mind.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Ability to work in a team.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >My mastery of office software.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >A professional and evolving work environment.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >An opportunity to join a dynamic team.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Support for integration.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Transport assured</font></font></li> </ul><font dir="auto" ><font dir="auto" >S tif Ouled Sabor</font></font></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Manage the deployment, configuration, and evolution of Odoo ERP. Train and support users in the use of the ERP. Design, install, and administer IT and network infrastructures. Manage servers, workstations, Wi-Fi, IP telephony, and network equipment. Deploy and administer cybersecurity, backup, access control, and video surveillance solutions. Ensure the availability, security, and performance of the information system. Provide technical support to users. Participate in the digitalization of business processes and the progressive integration of Artificial Intelligence solutions. Support IT infrastructure development, relocation, and reorganization projects. Conduct technological monitoring and propose innovative solutions.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Requirements:</h2><ul><li><font dir="auto" ><font dir="auto" >Bachelor's degree (3 years of higher education) or Master's degree (5 years of higher education) in computer science.</font></font></li><li><font dir="auto" ><font dir="auto" >Minimum 4 years of experience in a similar position.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent command of Odoo ERP deployment and administration.</font></font></li><li><font dir="auto" ><font dir="auto" >Strong skills in systems and network administration.</font></font></li><li><font dir="auto" ><font dir="auto" >Good command of IT infrastructure, cybersecurity, virtualization, backup and telecommunications.</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in IT project management and digital transformation is appreciated.</font></font></li><li><font dir="auto" ><font dir="auto" >Analytical mind, autonomy, rigor and sense of organization.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication skills and ability to work with multidisciplinary teams.</font></font></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Installation of workstations and testing: Installation of workstations and basic software. Connection of workstations to the network. Compliance with installation procedures. Installation of basic software updates. Testing of workstations. Installation of antivirus software. Workstation support: Training users on basic software and in particular on office products. Evaluation of interventions to determine the means to implement. Corrective maintenance of workstations. Participation in monitoring and the implementation of preventive tests. Assistance and advice to users. Ensure compliance with HSE requirements and their implementation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>BASIC TRAINING: Diploma Technician / Higher Technician. Specialization: IT; One (01) year in the IT field.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Description</b></p><p>SARL GALVARID is looking for a motivated and rigorous technical manager to ensure the technical monitoring of production equipment, participate in the improvement of industrial performance and guarantee the proper functioning of the installations.</p><p>Missions</p><p>Provide technical support for the production lines.</p><p>Supervise preventive and corrective maintenance operations.</p><p>Diagnose and resolve technical faults.</p><p>Ensure the proper functioning of industrial equipment.</p><p>Participate in the continuous improvement of production processes.</p><p>Ensure compliance with safety and quality standards.</p><p>Write technical reports and monitor interventions.</p><p>Profile</p><p>Diploma in electrical engineering, electromechanics, industrial maintenance or equivalent field.</p><p>Experience in the industrial sector is desirable.</p><p>Good knowledge of electrical, mechanical and pneumatic equipment.</p><p>Analytical and problem-solving skills.</p><p>Sense of organization, autonomy and team spirit.</p><p>Residents of Boumerdès or neighboring wilayas preferred.</p><p><font dir="auto" ><font dir="auto" >Other</font></font></p><p><font dir="auto" ><font dir="auto" >Workplace: Hamadi, Boumerdès Province</font></font></p><p>Contract type: Fixed-term contract (with potential for extension depending on profile)</p><p>Availability: Immediate</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide technical support to users. Solve IT problems. Manage support tickets and contribute to the stability of our IT systems.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Expert in IT problem solving, technical support, and remote assistance. Experience in a similar role.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Perform and carry out on-site technical missions (installation, maintenance, diagnostics). Work in the workshop for equipment repair, configuration, and preparation. Participate in complex or critical interventions. Provide technical support. Manage technical emergencies and prepare intervention reports. Install and configure equipment on-site. Perform commissioning tests. Work on a variety of tasks. Write detailed intervention reports.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Basic Education Diploma: Higher Technician Diploma or Bac+2/3 in Technology, Computer Science, Electronics, Electrotechnics, or a similar field. Professional Experience: Training in preventive and corrective maintenance; Training in the repair of electronic and computer equipment; Reading technical diagrams; Diagnosis and troubleshooting; Installation and configuration of equipment; Use of measuring tools and technical software; Writing technical reports; Rigor and sense of responsibility; Team spirit; Responsiveness and autonomy; Discipline and adherence to procedures; Good communication with clients and colleagues; Availability for on-site visits. Experience: Minimum 1-3 years in after-sales service, maintenance, or a similar field.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Design and Planning: Design network and infrastructure solutions adapted to the organization's needs; Define strategies for technological evolution and optimization of existing systems; Conduct feasibility studies and propose innovative solutions; Develop technical specifications for infrastructure projects; Plan the necessary capacities and resources. Implementation and Configuration: Install, configure, and deploy network equipment (routers, switches, firewalls, etc.); Configure servers and storage systems; Implement cloud and hybrid solutions; Deploy data backup and recovery solutions; Implement security solutions (firewalls, VPNs, intrusion detection, etc.). Management and Maintenance: Ensure the operational maintenance (MCO) of infrastructures; Monitor network and system performance; Perform preventive and corrective maintenance on equipment; Manage System patches and updates Optimize bandwidth and overall performance IT Security Implement and monitor IT security measures Manage user access and rights Implement security and compliance protocols (ANDPD, ISO 27001, etc.) Ensure the protection of critical data Participate in security audits and penetration tests Supervision and Support Monitor IT equipment 24/7 (in coordination with the support team) Respond quickly to breakdowns or incidents Diagnose and resolve complex technical problems Provide technical support to other IT teams Document incidents and solutions Documentation and Technology Watch Develop and update comprehensive technical documentation Maintain up-to-date infrastructure mapping Write installation, operation, and maintenance procedures Conduct continuous technology watch Propose continuous training and improvements</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Master's degree in Network and IT Infrastructure Engineering. Experience in a similar role. If you match this profile, please send your CV by clicking on the "Apply" tab.</font></font></p><p></p></section>