وظائف مطورى واجهة مستخدم

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: The Reservations Manager is responsible for the strategic and operational management of the Reservations department at the Sofitel Thalassa Algiers Club des Pins. They ensure the optimization of room revenue, the implementation of pricing strategies, and the performance of distribution channels, while guaranteeing a high level of customer service in accordance with Sofitel and Accor standards. They lead and develop the Reservations team to optimize conversion rates, sales quality, and the overall profitability of the hotel. Main Responsibilities: Reservations Department Management Supervise the daily operations of the Reservations department and ensure compliance with standards and procedures Ensure the quality and consistency of information communicated to customers across all channels (telephone, email, OTA) Ensure the optimization of request processing and the efficient management of call and email volumes Guarantee the accuracy of reservations (rates, segments, customer profiles, conditions) Respond to customer requests according to defined service standards Revenue Management &amp; Distribution Implement pricing and sales strategies in coordination with the Revenue Manager Monitor pick-up, booking trends, and adjust sales priorities Participate in the implementation of pricing offers (rate creation, testing, internal communication) Optimize sales through upselling and cross-selling Ensure a good understanding of market segments and distribution channels Reporting &amp; Analysis Contribute to the preparation of daily reports, Weekly and monthly (production and activity) Monitoring key performance indicators (conversion, no-shows, cancellations, production per channel) Analyzing performance and proposing improvement actions Team Management Supervising and training Reservations department staff Regularly evaluating team performance Developing staff professional skills (sales, tools, standards) Overseeing the team's presentation, attitude, and professionalism Creating schedules based on activity and budget Internal Coordination &amp; Communication Ensuring smooth communication with the Front Office, Sales, Revenue, and Finance departments Participating in briefings, meetings, and training sessions Ensuring effective information sharing (shifts, instructions, priorities) Coordinating with other departments to guarantee a seamless customer experience Other Responsibilities Ensuring compliance with security procedures and internal standards Maintaining a high level of presentation and professionalism Report technical malfunctions and track their resolution</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications</font></font></h2><p><font dir="auto" ><font dir="auto" >University degree. Minimum 3 years of experience in a similar role or in customer service/reservations. Proven experience in a 4* or 5* hotel environment. Fluency in French and English (spoken and written). Proficiency in computer tools (Microsoft Office: Word, Excel, Outlook, PowerPoint). Proficiency in a hotel PMS (ideally OPERA). Good knowledge of distribution channels (OTA, GDS, corporate). Leadership and managerial skills. Excellent customer service skills. Strong organizational and analytical skills. Attention to detail and rigor. Team spirit and collaboration. Dynamism and proactivity. Ability to motivate and develop teams. Neat appearance and professional attitude. Results and performance-oriented.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Welcome customers professionally. Scan or register items. Process payments (cash, credit card, etc.). Give change and issue receipts. Verify and close the cash register at the end of the day. Handle simple customer complaints. Maintain the cleanliness of your workstation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Secondary level or commercial training desired. Experience in cash handling appreciated.</p><p></p></section>

<p>About your role as QA Engineer Review requirements, specifications, and technical documents to provide feedback; analyze test results to ensure software meets quality standards Create, execute, and manage test cases (both manual and automated), including detailed plans for comprehensive coverage Document testing phases, report bugs, and track defects efficiently. Perform thorough regression testing to verify bug fixes Work with cross-functional teams throughout the software development lifecycle to maintain quality and troubleshoot issues Conduct post-release/post-implementation testing to ensure product stability and quality in real-world usage Design and develop automation scripts using open source tools. Stay updated with new testing tools and strategies to enhance efficiency Estimate, prioritize, and coordinate testing activities to align with project timelines and objectives Liaise with internal teams to understand system requirements and monitor the debugging process to ensure effective resolution of issues</p><p><strong>Desired Candidate Profile</strong></p><p>2 - 4 years of hands-on experience with manual and automated mobile testing on Android and iOS platforms Hands-on experience in developing automated test cases in at least one programming language Proven working experience with Agile project management, QA methodology, and test management software Hands-on experience with API Testing frameworks such as Postman Hands on experience with test management tools such as Xray Ability to design and write test cases in BDD format Experience in Smoke Testing, Sanity Testing, Performance Testing, end-to-end application testing Hands-on experience with the Robot framework is a plus Experience in a rapidly growing company in the mobility, on-demand or fintech space is a plus BSc/MSc in Engineering, Computer Science or relevant field</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, emails and chats; Escalating complex cases to the internal team; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent French &amp; English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience supporting time and attendance software and/or workforce management systems from a support perspective, rather than solely as an end user.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and renew the menus for desserts, pastries, breads and seasonal creations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise the daily production of all pastry and bakery products.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To guarantee consistent product quality in terms of taste, texture, freshness and presentation.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure perfect coordination with the different kitchens of the hotel.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To develop innovative creations consistent with the Sofitel identity and gastronomic trends</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Guaranteeing an exceptional customer experience through high-end products.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in tastings and validations of new menus.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the personalization of services for special events and VIP clients.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Effectively manage complaints related to his department.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">prepare the technical specifications and cost prices.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Optimize material costs while maintaining a high level of quality.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastering cost ratios, losses and food waste.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the preparation of the department's annual budget.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure optimal management of stocks, orders and inventories.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the application of HACCP procedures as well as hygiene and food safety standards.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with health regulations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor the cleanliness of the laboratories and the maintenance of the equipment.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Actively participate in internal and external quality audits.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma in pastry, baking or culinary arts.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Additional training in management or administration is appreciated.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 8-10 years of experience in high-end pastry.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At least 5 years as Executive Pastry Chef or Chef P tissier in a luxury hotel or international gastronomic establishment.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of international pastry techniques.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Expertise in pastries, chocolates, confectionery, ice cream and bread.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Culinary creativity and a sense of innovation.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of HACCP standards.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of inventory and cost management software.</font></font></li><li>Leadership inspirant.</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent organization.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of detail and aesthetics.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Creativity and a passion for excellence.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour and high standards.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work under pressure.</font></font></li><li>Orientation client.</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication skills.</font></font></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>1-3 years of experience in a similar position in a 4* or 5* hotel</p><p>Good knowledge of how reservations and distribution channels work (OTA, corporate, leisure)</p><p>Mastery of French and English (spoken and written)</p><p>Knowledge of PMS tools (ideally OPERA) and extranets</p><p>Excellent organizational and analytical skills</p><p>Behavioral skills</p><p>Good interdepartmental communication</p><p>Leadership and team spirit</p><p>High-end customer service sense</p><p>Rigour and attention to detail</p><p>Results and performance orientation</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa . It is backed (~ $200M in funding ) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era. We re not just about serving people - we re about creating a marketplace to bring people what they need while infusing social values.</p><p>About the role</p><p>We are looking for an experienced product manager to join our Super App and Mobility Initiative. You will join the team that leads and owns the Product vision and roadmap for Yassir Super App products. If you possess unparalleled strategic thinking, a big picture person, business acumen, you are obsessed with customer jobs-to-be-done, and you are detailed-oriented, then we are looking for you!</p><p>Responsibilities</p><ul><li>Work with customers to understand jobs to be done and design user journeys</li><li>Develop user stories translating business requirements into specifications the design and tech team can act upon</li><li>Own the product roadmap and oversee its execution while balancing requirements across products and countries</li><li>Contribute to the company culture and be responsible for the success and personal growth of our product managers</li><li>Contribute to the company's overall strategy working closely with the engineering, data, and operations teams</li><li>Co-Manage the different stakeholders across countries and products</li></ul><p>Requirements</p><ul><li>+2 years experience as a product manager or in a similar level position</li><li>Excellent communication skills and vocal commands, a good caliber should be able to express ideas and negotiate tradeoffs excellently</li><li>management skills, ideally experience managing remote teams.</li><li>Experience in dealing with Engineering teams and design teams, understanding their acronyms and wordings and talking their language.</li><li>Good knowledge of how a software app works from it s different layers.</li><li>Experience in a rapidly growing company in the mobility, on-demand, or delivery space is a plus</li><li>BSc/MSc in Engineering, Computer Science, Design or relevant field</li></ul><p>At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen. Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together. We look forward to receiving your application!</p><p>Best of luck,</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements</strong></p><ul><li>+2 years experience as a product manager or in a similar level position</li><li>Excellent communication skills and vocal commands, a good caliber should be able to express ideas and negotiate tradeoffs excellently</li><li>management skills, ideally experience managing remote teams.</li><li>Experience in dealing with Engineering teams and design teams, understanding their acronyms and wordings and talking their language.</li><li>Good knowledge of how a software app works from it s different layers.</li><li>Experience in a rapidly growing company in the mobility, on-demand, or delivery space is a plus</li><li>BSc/MSc in Engineering, Computer Science, Design or relevant field</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Join a hotel that's part of the Accor network, a group that brings together more than 5,500 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Here, we believe in you and what you bring to the table. Opportunities for growth and development abound. Every project, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and our planet. Together, we embody the vision of responsible hospitality. Become a Heartist, and let your heart guide you in this world where life beats stronger.</font></font></p><p><font dir="auto" ><font dir="auto" >The Reservations Manager is responsible for the strategic and operational management of the Reservations department at the Sofitel Thalassa Algiers Club des Pins. They ensure the optimization of accommodation revenue, the implementation of pricing strategies, and the performance of distribution channels, while guaranteeing a high level of customer service in accordance with Sofitel and Accor standards. They lead and develop the Reservations team to optimize conversion rates, sales quality, and the overall profitability of the hotel.</font></font></p><p><font dir="auto" ><font dir="auto" >Main Missions:</font></font></p><p><font dir="auto" ><font dir="auto" >Reservations service management</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Supervise the daily operations of the Reservations department and ensure compliance with standards and procedures.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the quality and consistency of information communicated to customers across all channels (telephone, email, OTA)</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the optimization of request processing and the efficient management of call and email volumes.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the accuracy of reservations (prices, segments, customer profiles, conditions)</font></font></li><li><font dir="auto" ><font dir="auto" >Respond to customer requests according to defined service standards</font></font></li></ul><p>Revenue management &amp; distribution</p><ul><li><font dir="auto" ><font dir="auto" >Implement pricing and sales strategies in coordination with the Revenue Manager</font></font></li><li><font dir="auto" ><font dir="auto" >Track pick-up, booking trends and adjust sales priorities</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in the implementation of pricing offers (creation of rates, testing, internal communication)</font></font></li><li><font dir="auto" ><font dir="auto" >Optimize sales through upselling and cross-selling</font></font></li><li><font dir="auto" ><font dir="auto" >Ensuring a good understanding of market segments and distribution channels</font></font></li></ul><p>Reporting &amp; analyse</p><ul><li><font dir="auto" ><font dir="auto" >Contribute to the preparation of daily, weekly and monthly reports (production and activity)</font></font></li><li><font dir="auto" ><font dir="auto" >Monitor key performance indicators (conversion, no-shows, cancellations, production per channel)</font></font></li><li><font dir="auto" ><font dir="auto" >Analyze performance and propose improvement actions</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Team management</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Supervise and train the staff of the Reservations department</font></font></li><li><font dir="auto" ><font dir="auto" >to regularly evaluate the performance of the teams</font></font></li><li><font dir="auto" ><font dir="auto" >To develop the professional skills of employees (sales, tools, standards)</font></font></li><li><font dir="auto" ><font dir="auto" >Oversee the presentation, attitude, and professionalism of the team.</font></font></li><li><font dir="auto" ><font dir="auto" >develop schedules based on activity and budget</font></font></li></ul><p>Coordination &amp; communication interne</p><ul><li><font dir="auto" ><font dir="auto" >Ensure smooth communication with the Front Office, Sales, Revenue and Finance departments</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in briefings, meetings and training sessions</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure proper transmission of information (shifts, instructions, priorities)</font></font></li><li><font dir="auto" ><font dir="auto" >Coordinate with other departments to ensure a seamless customer experience</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Other responsibilities</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Ensure compliance with security procedures and internal standards</font></font></li><li><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >University degree</font></font></li><li><font dir="auto" ><font dir="auto" >Minimum 3 years of experience in a similar role or in customer service/reservations</font></font></li><li><font dir="auto" ><font dir="auto" >Proven experience in a 4* or 5* hotel environment</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of French and English (spoken and written)</font></font></li><li><font dir="auto" ><font dir="auto" >Good mastery of computer tools (Microsoft Office: Word, Excel, Outlook, PowerPoint)</font></font></li><li><font dir="auto" ><font dir="auto" >But sadly it is a PMS h loom (sometimes OPERA)</font></font></li><li><font dir="auto" ><font dir="auto" >Good knowledge of distribution channels (OTA, GDS, corporate)</font></font></li><li>Leadership et comp tences manag riales</li><li><font dir="auto" ><font dir="auto" >Excellent customer service skills</font></font></li><li><font dir="auto" ><font dir="auto" >Strong organizational and analytical skills</font></font></li><li><font dir="auto" ><font dir="auto" >Attention to detail and rigor</font></font></li><li><font dir="auto" ><font dir="auto" >Team spirit and collaboration</font></font></li><li><font dir="auto" ><font dir="auto" >Dynamism and proactivity</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to motivate and develop teams</font></font></li><li><font dir="auto" ><font dir="auto" >Neat appearance and professional attitude</font></font></li><li><font dir="auto" ><font dir="auto" >Results and performance orientation</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Company Overview</b><p>At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.</p><br><br><b>Department Overview</b>MEA System Engineering SI<br>Job Description<p><span>Motorola Solutions is seeking a Senior Network Engineer to join our System Engineering team. In this role, you will lead the end-to-end design, integration, deployment, and ongoing optimization of mission-critical network infrastructures supporting public safety technology, including Land Mobile Radio (LMR) networks and Computer-Aided Dispatch (CAD) systems. You will bridge complex on-premises environments with high-availability cloud platforms to ensure reliability for emergency services.</span></p><br><br><br><br><span>Key Responsibilities</span><ul><li><p><span>Network Architecture &amp; System Integration: lead end-to-end routing, switching, and security architecture for LMR, CAD, and emergency response platforms spanning enterprise on-premise data centers, remote public safety sites, and hybrid/multi-cloud environments (AWS/Azure).</span></p><br><br></li><li><p><span>Mission-Critical Operations: oversee mission-critical traffic engineering, prioritizing real-time voice, video, and dispatch telemetry using advanced QoS/CoS policies over complex WAN/LAN backhauls (IP/MPLS, microwave links, dark fiber, cellular/LTE).</span></p><br><br></li><li><p><span>Deployment &amp; Implementation: conduct site surveys, high-level design (HLD), low-level design (LLD), and pre-deployment staging for public safety agencies. Lead migration strategies with zero service downtime.</span></p><br><br></li><li><p><span>Tier 3/4 Escalation &amp; Troubleshooting: act as the technical lead for complex network outages, packet drop issues, routing anomalies, and performance bottlenecks across multicast and unicast environments.</span></p><br><br></li><li><p><span>Security &amp; Compliance: enforce CJIS (Criminal Justice Information Services), NIST, and NIMS security guidelines across firewalls, VPN tunnels, access control lists (ACLs), and zero-trust segmentation protocols.</span></p><br><br></li><li><p><span>Technical Leadership &amp; Mentorship: guide junior and mid-level engineers through design reviews, operational handoffs, technical documentation, and standard operating procedures (SOPs).</span></p><br><br></li></ul><br>Basic Requirements<p><b>Essential Requirements</b></p><br><br><ul><li><p><b>Education:</b> bachelor’s degree in Information Technology, Computer Science, or a related engineering field.</p><br><br></li><li><p><b>Experience:</b> 7+ years of professional experience in network engineering/security.</p><br><br></li><li><p><b>Languages:</b> full professional proficiency (written and spoken) in Arabic, French, and English (all mandatory).</p><br><br></li></ul><br><p><b>Highly Desirable</b></p><br><br><ul><li><p><b>Certifications:</b> ITIL Foundation v4, Juniper JNCIP, Cisco CCNP.</p><br><br></li><li><p><b>Technical Knowledge:</b> hands-on working knowledge of Palo Alto and Juniper SRX Firewalls.</p><br><br></li></ul><br><p><b>Desirable</b></p><br><br><ul><li><p><b>Security &amp; Systems Certifications:</b> any recognized Information Security, VMware, or Linux certifications.</p><br><br></li><li><p><b>Network &amp; Security Architecture:</b> proven track record in design, implementation, and troubleshooting across:</p><br><br><ul><li><p>LANs, WANs, and VPNs</p><br><br></li><li><p>Cisco Catalyst 9K Series</p><br><br></li><li><p>Palo Alto Firewalls &amp; Juniper SRX Series</p><br><br></li></ul></li><li><p><b>Network Security Operations:</b> applied expertise in Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), and Security Information and Event Management (SIEM) solutions.</p><br><br></li></ul><br>Travel Requirements25-50%<br>Relocation ProvidedNone<br>Position TypeExperienced<br>Referral Payment PlanNo<br><b>Company</b>Motorola Solutions UK Limited<br><p><i><b>EEO Statement</b></i></p><br><br><br><p><span>Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected <span>characteristic.&nbsp;</span></span></p><br><br><br><p><span>We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.</span></p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Main duties: Responsible for the maintenance and repair of mechanical parts of public works equipment and buildings. Duties and responsibilities: Identify and communicate to superiors any risks that could compromise the performance of their duties, and implement appropriate actions in accordance with guidelines; Review the requested work and distribute it among the staff, taking into account the complexity of the tasks and the qualifications of the staff under their authority; Conduct a diagnostic assessment and evaluate the scope and complexity of the work to be carried out; Ensure the availability of the necessary equipment, tools, and supplies; Organize, supervise, and monitor the work performed by the mechanical maintenance team; Supervises and monitors the progress of work, the quality of work performed by agents, and ensures compliance with repair deadlines; Participates in the execution of maintenance and dismantling work; Calls in team members on-site, at construction sites, and at any other location as needed; Expresses the requirements for spare parts for repairs and submits them to their supervisor; Ensures the proper use of equipment and tools used in the execution of work; Performs/monitors finishing work (adjustments, fine-tuning); Regularly reports to their supervisor on any difficulties exceeding their responsibilities. Regarding QHSE: Respects and enforces the general safety instructions and rules in force within the Company and the Project; Ensure the application of procedures and rules dictated within the framework of the Integrated Management System; Ensure the correct handling of sharp and blunt tools, both manual and electromechanical, in an appropriate manner and with caution, respecting safety rules; Ensure compliance with the safety instructions contained in the user manuals formulated by the manufacturers; Ensure the recovery of used oils and lubricants without soil contamination; Ensure the cleaning of premises and the maintenance of tools after use; Ensure the provision and wearing of appropriate collective and individual protective equipment (CPE and PPE); Raise awareness within the team of the risk-based approach; Capitalize on all feedback, communicate to management the need to review planned arrangements, and share acquired or modified knowledge with colleagues.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >General training: Technical Mechanic. </font></font><br><font dir="auto" ><font dir="auto" >Professional training: Installation technology, operating conditions, team management. </font></font><br><font dir="auto" ><font dir="auto" >Professional experience: 5 years. </font></font><br><font dir="auto" ><font dir="auto" >Availability: Immediate.</font></font></p><p></p></section>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Executive Pastry Chef is responsible for all pastry and bakery activities at the hotel. They ensure an excellent, creative, and consistent range of sweet and baked goods, in accordance with Sofitel brand standards, while also guaranteeing customer satisfaction, departmental profitability, and team development. A true ambassador of gastronomy, they create refined confections and oversee production for restaurants, bars, room service, banquets, events, the spa, and VIP receptions.</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and renew the menus for desserts, pastries, breads and seasonal creations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise the daily production of all pastry and bakery products.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To guarantee consistent product quality in terms of taste, texture, freshness and presentation.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure perfect coordination with the different kitchens of the hotel.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To develop innovative creations consistent with the Sofitel identity and gastronomic trends</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Guaranteeing an exceptional customer experience through high-end products.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in tastings and validations of new menus.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the personalization of services for special events and VIP clients.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Effectively manage complaints related to his department.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">prepare the technical specifications and cost prices.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Optimize material costs while maintaining a high level of quality.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastering cost ratios, losses and food waste.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the preparation of the department's annual budget.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure optimal management of stocks, orders and inventories.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the application of HACCP procedures as well as hygiene and food safety standards.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with health regulations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor the cleanliness of the laboratories and the maintenance of the equipment.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Actively participate in internal and external quality audits.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma in pastry, baking, or culinary arts. Additional training in management is a plus. Minimum 8-10 years of experience in high-end pastry. At least 5 years as Executive Pastry Chef or Head Pastry Chef in a luxury hotel or international gastronomic establishment. Mastery of international pastry techniques. Expertise in viennoiserie, chocolate making, confectionery, ice cream making, and bread baking. Culinary creativity and a sense of innovation. Mastery of HACCP standards. Good knowledge of inventory and cost management software. Inspiring leadership. Excellent organizational skills. Attention to detail and aesthetics. Creativity and a passion for excellence. Team spirit. Rigor and high standards. Ability to work under pressure. Customer-focused. Excellent communication skills.</font></font>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Executive Pastry Chef is responsible for all pastry and bakery activities at the hotel. They ensure an excellent, creative, and consistent range of sweet and baked goods, in accordance with Sofitel brand standards, while guaranteeing customer satisfaction, departmental profitability, and team development. A true ambassador of gastronomy, they create refined confections and oversee production for restaurants, bars, room service, banquets, events, the spa, and VIP receptions.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and renew the menus for desserts, pastries, breads and seasonal creations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise the daily production of all pastry and bakery products.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To guarantee consistent product quality in terms of taste, texture, freshness and presentation.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure perfect coordination with the different kitchens of the hotel.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To develop innovative creations consistent with the Sofitel identity and gastronomic trends</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Guaranteeing an exceptional customer experience through high-end products.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in tastings and validations of new menus.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the personalization of services for special events and VIP clients.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Effectively manage complaints related to his department.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare technical specifications and cost prices.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Optimize material costs while maintaining a high level of quality.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastering cost ratios, losses and food waste.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the preparation of the department's annual budget.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure optimal management of stocks, orders and inventories.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the application of HACCP procedures as well as hygiene and food safety standards.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with health regulations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor the cleanliness of the laboratories and the maintenance of the equipment.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Actively participate in internal and external quality audits.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma in pastry, baking, or culinary arts. Additional training in management is a plus. Minimum 8-10 years of experience in high-end pastry. At least 5 years as Executive Pastry Chef or Head Pastry Chef in a luxury hotel or international gastronomic establishment. Mastery of international pastry techniques. Expertise in viennoiserie, chocolate making, confectionery, ice cream making, and bread baking. Culinary creativity and a sense of innovation. Mastery of HACCP standards. Good knowledge of inventory and cost management software. Inspiring leadership. Excellent organizational skills. Attention to detail and aesthetics. Creativity and a passion for excellence. Team spirit. Rigor and high standards. Ability to work under pressure. Customer-focused. Excellent communication skills.</font></font></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Supply Chain Strategy</strong></p><p>Define and implement the Supply Chain strategy in coherence with the company's objectives.</p><p>Optimize physical and information flows to improve operational performance.</p><p>Develop an agile, high-performing Supply Chain oriented towards customer satisfaction.</p><p>Lead transformation and continuous improvement projects.</p><p><strong>Planning and Scheduling</strong></p><p>Supervise Sales and Operations Planning (S&amp;OP) processes.</p><p>Ensure the availability of raw materials, packaging, and consumables.</p><p>Optimize production plans in collaboration with production teams.</p><p>Ensure compliance with manufacturing and delivery deadlines.</p><p><strong>Procurement and Purchasing</strong></p><p>Supervise strategic procurement and secure supply sources.</p><p>Develop sustainable partnerships with suppliers.</p><p>Optimize purchasing, transport, and storage costs.</p><p>Manage supply chain risks.</p><p><strong>Inventory Management and Logistics</strong></p><p>Optimize inventory levels of raw materials, semi-finished products, and finished products.</p><p>Reduce stockouts, overstocks, and logistics costs.</p><p>Supervise warehousing, handling, and distribution activities.</p><p>Ensure product traceability in compliance with regulatory requirements.</p><p><strong>Transport and Export</strong></p><p>Organize national and international shipments.</p><p>Lead export logistics operations.</p><p>Master Incoterms, customs procedures, and international trade regulations.</p><p>Optimize transport costs and delivery times.</p><p><strong>Management</strong></p><p>Supervise and develop Supply Chain, Logistics, Planning, and Procurement teams.</p><p>Define objectives and performance indicators (KPIs).</p><p>Promote a culture of continuous improvement and operational excellence.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Education</strong></li><li>Bac +5 in Supply Chain Management, Logistics, Industrial Engineering, Operations Management, or equivalent.</li><li><strong>Experience</strong></li><li>Minimum 10 years of experience in industrial Supply Chain management.</li><li>Minimum 8 years in a management position.</li><li>Indispensable experience in an industrial environment.</li><li>Experience in the packaging, plastics, agri-food, or manufacturing sectors is highly desirable.</li><li><strong>Skills Required</strong></li><li>Mastery of end-to-end Supply Chain processes.</li><li>Industrial planning (S&amp;OP, MPS, MRP).</li><li>Procurement and inventory management.</li><li>National and international logistics.</li><li>International trade and Incoterms.</li><li>Performance indicator management (OTIF, service rate, stock turnover, stock coverage, stockout level, logistics cost).</li><li>Mastery of ERP systems (SAP, Sage X3, Microsoft Dynamics, or equivalent).</li><li>Knowledge of ISO 9001, ISO 22000 standards and good manufacturing practices.</li><li>Management of multidisciplinary teams.</li><li>Management of continuous improvement projects (Lean Manufacturing, Kaizen, 5S, Six Sigma).</li><li><strong>Personal Qualities</strong></li><li>Leadership and ability to guide teams.</li><li>Strategic vision and results orientation.</li><li>Excellent analytical and problem-solving skills.</li><li>Sense of organization and anticipation.</li><li>Rigor, responsiveness, and ability to manage priorities.</li><li>Spirit of continuous improvement and performance culture.</li></ul><p>Attractive remuneration composed of a fixed part and a variable part according to performance.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Executive Pastry Chef is responsible for all pastry and bakery activities of the hotel. He/She guarantees an excellent, creative sweet and bakery offering in line with Sofitel brand standards, while ensuring customer satisfaction, departmental profitability, and team development. A true ambassador of gastronomy, he/she designs refined creations and supervises production for restaurants, bars, room service, banquets, events, spa, and VIP welcomes.</p><p>Main Missions:</p><ul><li>Design, develop, and renew dessert, viennoiserie, bread, and seasonal creation menus.</li><li>Supervise the daily production of all pastry and bakery products.</li><li>Ensure consistent product quality in terms of taste, texture, freshness, and presentation.</li><li>Ensure perfect coordination with the hotel's different kitchens.</li><li>Develop innovative creations in line with Sofitel's identity and gastronomic trends.</li><li>Guarantee an exceptional customer experience through high-end products.</li><li>Participate in tastings and validation of new menus.</li><li>Ensure personalization of services for special events and VIP clients.</li><li>Effectively manage complaints related to their department.</li><li>Develop technical sheets and cost prices.</li><li>Optimize raw material costs while maintaining a high level of quality.</li><li>Master cost ratios, waste, and food waste.</li><li>Participate in the development of the department's annual budget.</li><li>Ensure optimal management of stocks, orders, and inventories.</li><li>Guarantee the application of HACCP procedures as well as food hygiene and safety standards.</li><li>Ensure compliance with health regulations.</li><li>Control laboratory cleanliness and equipment maintenance.</li><li>Actively participate in internal and external quality audits.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma in pastry, bakery, or culinary arts.</li><li>Additional training in management or administration is appreciated.</li><li>Minimum 8-10 years of experience in high-end pastry.</li><li>At least 5 years as an Executive Pastry Chef or Head Pastry Chef in a luxury hotel or international gastronomic establishment.</li><li>Mastery of international pastry techniques.</li><li>Expertise in viennoiserie, chocolate, confectionery, ice cream, and bakery.</li><li>Culinary creativity and sense of innovation.</li><li>Mastery of HACCP standards.</li><li>Good knowledge of stock and cost management software.</li><li>Inspiring leadership.</li><li>Excellent organization.</li><li>Attention to detail and aesthetic sense.</li><li>Creativity and passion for excellence.</li><li>Team spirit.</li><li>Rigor and high standards.</li><li>Ability to work under pressure.</li><li>Customer orientation.</li><li>Excellent communication skills.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique – and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel.<br>No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Le/La Reservation Manager est responsable de la gestion stratégique et opérationnelle du service Réservations au Sofitel Thalassa Algiers Club des Pins.<br>Il/Elle veille à l’optimisation des revenus hébergement, à l’application des stratégies tarifaires et à la performance des canaux de distribution, tout en garantissant un haut niveau de service client conforme aux standards Sofitel et Accor.</p><br><p>Il/Elle encadre et développe l’équipe Réservations afin d’optimiser le taux de conversion, la qualité des ventes et la rentabilité globale de l’hôtel.</p><br><p><strong>Principales Missions :&nbsp;</strong></p><br><p><strong>Gestion du service Réservations</strong></p><br><ul><li>Superviser les opérations quotidiennes du service Réservations et garantir le respect des standards et procédures</li><li>Assurer la qualité et la cohérence des informations communiquées aux clients sur tous les canaux (téléphone, email, OTA)</li><li>Veiller à l’optimisation du traitement des demandes et à la gestion efficace des volumes d’appels et emails</li><li>Garantir l’exactitude des réservations (tarifs, segments, profils clients, conditions)</li><li>Répondre aux demandes clients selon les standards de service définis</li></ul><p><strong>Revenue management &amp; distribution</strong></p><br><ul><li>Mettre en œuvre les stratégies tarifaires et commerciales en coordination avec le Revenue Manager</li><li>Suivre le pick-up, les tendances de réservation et ajuster les priorités de vente</li><li>Participer à la mise en place des offres tarifaires (création des rates, tests, communication interne)</li><li>Optimiser les ventes via upselling et cross-selling</li><li>Assurer une bonne maîtrise des segments de marché et des canaux de distribution</li></ul><p><strong>Reporting &amp; analyse</strong></p><br><ul><li>Contribuer à la préparation des rapports quotidiens, hebdomadaires et mensuels (production et activité)</li><li>Suivre les indicateurs clés de performance (conversion, no-show, cancellations, production par canal)</li><li>Analyser les performances et proposer des actions d’amélioration</li></ul><p><strong>Management de l’équipe</strong></p><br><ul><li>Encadrer et former les collaborateurs du service Réservations</li><li>Évaluer régulièrement la performance des équipes</li><li>Développer les compétences métier des collaborateurs (vente, outils, standards)</li><li>Superviser la présentation, l’attitude et le professionnalisme de l’équipe</li><li>Élaborer les plannings en fonction de l’activité et du budget</li></ul><p><strong>Coordination &amp; communication interne</strong></p><br><ul><li>Assurer une communication fluide avec les départements Front Office, Sales, Revenue et Finance</li><li>Participer aux briefs, réunions et formations</li><li>Veiller à une bonne transmission des informations (shift, consignes, priorités)</li><li>Coordonner avec les autres départements pour garantir une expérience client fluide</li></ul><p><strong>Autres responsabilités</strong></p><br><ul><li>Veiller au respect des procédures de sécurité et des normes internes</li><li>Maintenir un haut niveau de présentation et de professionnalisme</li><li>Signaler les dysfonctionnements techniques et suivre leur résolution</li></ul><br>Qualifications<br><br><ul><li>Diplôme universitaire</li><li>Minimum 3 ans d’expérience dans un poste similaire ou dans les services clients/réservations</li><li>Expérience confirmée en environnement hôtelier 4* ou 5*</li><li>Maîtrise du français et de l’anglais (oral et écrit)</li><li>Bonne maîtrise des outils informatiques (Microsoft Office : Word, Excel, Outlook, PowerPoint)</li><li>Maîtrise d’un PMS hôtelier (idéalement OPERA)</li><li>Bonne connaissance des canaux de distribution (OTA, GDS, corporate)</li><li>Leadership et compétences managériales</li><li>Excellent sens du service client</li><li>Forte capacité d’organisation et d’analyse</li><li>Sens du détail et rigueur</li><li>Esprit d’équipe et collaboration</li><li>Dynamisme et proactivité</li><li>Capacité à motiver et développer les équipes</li><li>Présentation soignée et attitude professionnelle</li><li>Orientation résultats et performance</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Prospecting and Development: Conduct daily visits to pharmacies and parapharmacies to present, negotiate, and sell our product range. Field Training: Organize and lead training, demonstration, and advisory days in pharmacies to stimulate interest among pharmacy teams and end customers. Customer Loyalty: Maintain a relationship of trust with pharmacists and sales teams, and monitor their stock levels. Merchandising: Ensure optimal visibility of our products at the point of sale (promotional displays, POS materials). Reporting: Regularly follow up on your visits and report market opportunities.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >A minimum of 2 years' experience in a similar role (pharmaceutical representative, field sales representative, or sales promoter). Knowledge of the pharmacy environment is a real asset.</font></font></p><p></p></section>