وظائف تسويق عقاري في الجزائر

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB DESCRIPTION: Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: Career development with an international company where you can grow the career you dream of. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. In Abbott s Established Pharmaceuticals Division (EPD) We are committed to bringing trusted, high-quality medicines to underserved markets, improving access and outcomes for millions of patients across the globe. The Opportunity The Sales Force Effectiveness (SFE) Analyst French Speaking Africa Cluster , based in Algeria , plays a critical role in enhancing sales force performance and profitability across the cluster. This role focuses on driving SFE strategy, supporting affiliates, and enabling data-driven decision-making to optimize commercial execution. What You ll Work On Define and drive the SFE strategic approach across key enablers including sales force design, segmentation &amp; targeting, KPIs, and commercial support tools. Lead cluster ICP planning and execution, including quota setting, sales calculations, and performance tracking throughout the year. Support implementation and execution of Go-To-Market (GTM) strategies across affiliates, ensuring strong follow-up and accountability. Partner with affiliates to challenge, guide, and enhance sales force effectiveness and performance outcomes. Provide hands-on support during the rollout of regional and local SFE initiatives. Foster strong collaboration and knowledge sharing across affiliates and cross-functional teams to drive best practices. Deliver ad hoc analytics and insights to support evolving business needs and strategic decision-making.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Statistics, Finance, Marketing Analytics, Business Administration , or a related field (Healthcare/Life Sciences is a plus).</li><li>3 5 years experience within a local affiliate in an SFE or related role, including exposure to Sales, KAM, Sales Leadership, Commercial Excellence, or Training functions .</li><li>Strong project management skills with a track record of successful delivery.</li><li>Fluency in French and English (written and spoken) with the ability to engage diverse stakeholders across cultures.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Abbott</b> is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.<br>At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:<br>• Career development with an international company where you can grow the career you dream of.<br>• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.<br>• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.<br>In Abbott’s Established Pharmaceuticals Division (EPD)We are committed to bringing trusted, high-quality medicines to underserved markets, improving access and outcomes for millions of patients across the globe.<br>The OpportunityThe <b>Sales Force Effectiveness (SFE) Analyst – French Speaking Africa Cluster</b>, based in <b>Algeria</b>, plays a critical role in enhancing sales force performance and profitability across the cluster. This role focuses on driving SFE strategy, supporting affiliates, and enabling data-driven decision-making to optimize commercial execution.<br>What You’ll Work On<ul><li>Define and drive the SFE strategic approach across key enablers including sales force design, segmentation &amp; targeting, KPIs, and commercial support tools.</li><li>Lead cluster ICP planning and execution, including quota setting, sales calculations, and performance tracking throughout the year.</li><li>Support implementation and execution of Go-To-Market (GTM) strategies across affiliates, ensuring strong follow-up and accountability.</li><li>Partner with affiliates to challenge, guide, and enhance sales force effectiveness and performance outcomes.</li><li>Provide hands-on support during the rollout of regional and local SFE initiatives.</li><li>Foster strong collaboration and knowledge sharing across affiliates and cross-functional teams to drive best practices.</li><li>Deliver ad hoc analytics and insights to support evolving business needs and strategic decision-making.</li></ul><br><b>Qualifications</b><ul><li>Bachelor’s degree in <b>Statistics, Finance, Marketing Analytics, Business Administration</b>, or a related field (Healthcare/Life Sciences is a plus).</li><li>3–5 years’ experience within a local affiliate in an SFE or related role, including exposure to <b>Sales, KAM, Sales Leadership, Commercial Excellence, or Training functions</b>.</li><li>Strong <b>project management skills</b> with a track record of successful delivery.</li><li><b>Fluency in French and English</b> (written and spoken) with the ability to engage diverse stakeholders across cultures.</li></ul><br><p><b><span>Apply Now</span></b></p><br><br><p><span><span>Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.</span></span></p><br><br><p><span><span>Connect with us at www.abbott.com, on Facebook at <span>www.facebook.com/Abbott</span> and on Twitter @AbbottNews and @AbbottGlobal.</span></span></p><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Le/La Sales Executive est chargé(e) de développer le chiffre d’affaires de l’établissement à travers la prospection, la fidélisation et le suivi commercial d’un portefeuille clients.</p><br><p>Il/Elle contribue activement à l’atteinte des objectifs commerciaux de l’hôtel en assurant la promotion des produits et services auprès des entreprises, agences, institutions et autres segments de marché ciblés.</p><br><p><strong>Missions Principales :</strong></p><br><ul><li>Prospecter de nouveaux clients afin de développer le portefeuille commercial de l’hôtel.</li><li>Assurer le suivi et la fidélisation des clients existants.</li><li>Effectuer des visites commerciales régulières auprès des entreprises, agences de voyages, administrations et partenaires.</li><li>Identifier les opportunités de business et négocier les conditions commerciales selon la stratégie de l’établissement.</li><li>Préparer les offres commerciales, contrats et propositions tarifaires.</li><li>Assurer le suivi des demandes clients jusqu’à la confirmation des prestations.</li><li>Participer activement à l’atteinte des objectifs de chiffre d’affaires et de production fixés par la direction commerciale.</li><li>Mettre à jour les bases de données clients et assurer un reporting commercial régulier.</li><li>Participer aux salons, workshops, événements professionnels et actions de promotion de l’hôtel.</li><li>Collaborer étroitement avec les départements opérationnels afin d’assurer la satisfaction client.</li><li>Assurer une veille concurrentielle et analyser les tendances du marché.</li><li>Promouvoir l’ensemble des services de l’établissement : hébergement, restauration, banquets, événements et autres services annexes.</li><li>Veiller au respect des standards et de l’image de marque de l’établissement.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché : </strong></p><br><ul><li>Formation supérieure en Commerce, Marketing, Hôtellerie ou domaine équivalent.</li><li>Expérience préalable dans un poste commercial, idéalement dans l’hôtellerie de luxe.&nbsp;</li><li>Excellentes compétences en communication, négociation et relation client.</li><li>Sens du service, aisance relationnelle et excellente présentation.</li><li>Capacité à travailler sous pression et à atteindre des objectifs commerciaux.</li><li>Maîtrise des outils informatiques et logiciels bureautiques.</li><li>Bonne capacité d’organisation et de gestion des priorités.</li><li>Esprit d’équipe, autonomie et proactivité.</li><li>Maîtrise du français et de l’anglais obligatoire, toute autre langue constitue un atout.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Mozn MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.<br> We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence.<br> Our culture is built on the relentless pursuit of excellence and meaningful impact.<br> If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.<br> About the role The MOZN Channel team is a critical pillar of company growth, and we are seeking a high-impact Channel Sales Lead who thrives in fast-paced environments and operates as the architect behind scalable Mozn partner execution.<br> This role is designed for a commercially driven leader who builds the systems, sales motions, and cross-functional alignment that accelerate partner-led activation, pipeline generation, and revenue growth across the Mozn.<br>ai portfolio.<br> As a Channel Sales Lead, you serve as the single-threaded owner of the Mozn partner narrative, translating our: Recruitment → Enablement → Activation → Capability → Demand Generation → Pipeline → Revenue model into a repeatable, execution-ready motion for a curated set of high-value partners, while simultaneously driving direct market penetration and enterprise sales execution.<br> You will work closely with internal teams, pre-sales leaders, marketing, and executive stakeholders to ensure the territory has clear revenue targets, ongoing sales motions, and structured teaming models that convert partner activation into measurable business outcomes.<br> You operate as both: The regional commercial owner The ecosystem builder Your Impact Architect the Mozn.<br>ai single-thread narrative (Recruitment → Enablement → Activation → Capabilities → Demand Gen → Pipeline → Revenue) and ensure every partner interaction ties to measurable ARR.<br> Drive greenfield market penetration through direct enterprise engagement.<br> Build repeatable partner activation and co-sell frameworks that scale across the region.<br> Design territory plans that balance direct selling and partner leverage.<br> Convert enablement into execution by aligning Mozn.<br>ai strategy and partner sellers around defined account targets.<br> Build structured QBR frameworks that track pipeline, revenue, and activation metrics.<br> Serve as the regional commercial face of Mozn across enterprise, government, and partner ecosystems.<br> What you'll do Take responsibility for the sales, strategy and execution of building new and developing existing accounts and partnerships in the assigned territory.<br> Lead strategic enterprise sales together with your partners while also driving direct opportunities independently.<br> Close partnership agreements while balancing revenue impact, speed to market, and long-term ecosystem value.<br> Evaluate the financial and strategic benefits of new and existing partnerships.<br> Track, report, and optimize partner performance, identifying gaps and executing corrective actions.<br> Own territory revenue targets and deliver measurable results.<br> Build and maintain a pipeline of strategic accounts, taking responsibility from prospecting to close, plus managing ongoing relationships.<br> Collaborate cross-functionally with marketing, pre-sales, and leadership around regional growth.<br> Travel as required to meet customers and partners across the region.<br> You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space.<br> You will be given a lot of responsibility and trust.<br> We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.<br> The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.<br> We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves.<br> 5+ years of enterprise technology sales experience (AI, SaaS, Cybersecurity, Risk, Analytics preferred).<br> Proven success closing complex enterprise deals directly.<br> Experience managing and activating channel partners or system integrators.<br> Experience operating in hybrid direct + indirect sales environments.<br> Demonstrated success penetrating greenfield markets.<br> Strong account planning and quota management skills.<br> Ability to take opportunities end-to-end from prospecting through closure.<br> Strong executive communication and negotiation skills.<br> Highly organized with strong pipeline discipline.<br> Strong ownership and accountability mindset.<br> Fluent in English, Arabic &amp; French.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Mozn MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.<br> We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence.<br> Our culture is built on the relentless pursuit of excellence and meaningful impact.<br> If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.<br> About the role The MOZN Channel team is a critical pillar of company growth, and we are seeking a high-impact Channel Sales Lead who thrives in fast-paced environments and operates as the architect behind scalable Mozn partner execution.<br> This role is designed for a commercially driven leader who builds the systems, sales motions, and cross-functional alignment that accelerate partner-led activation, pipeline generation, and revenue growth across the Mozn.<br>ai portfolio.<br> As a Channel Sales Lead, you serve as the single-threaded owner of the Mozn partner narrative, translating our: Recruitment → Enablement → Activation → Capability → Demand Generation → Pipeline → Revenue model into a repeatable, execution-ready motion for a curated set of high-value partners, while simultaneously driving direct market penetration and enterprise sales execution.<br> You will work closely with internal teams, pre-sales leaders, marketing, and executive stakeholders to ensure the territory has clear revenue targets, ongoing sales motions, and structured teaming models that convert partner activation into measurable business outcomes.<br> You operate as both: The regional commercial owner The ecosystem builder Your Impact Architect the Mozn.<br>ai single-thread narrative (Recruitment → Enablement → Activation → Capabilities → Demand Gen → Pipeline → Revenue) and ensure every partner interaction ties to measurable ARR.<br> Drive greenfield market penetration through direct enterprise engagement.<br> Build repeatable partner activation and co-sell frameworks that scale across the region.<br> Design territory plans that balance direct selling and partner leverage.<br> Convert enablement into execution by aligning Mozn.<br>ai strategy and partner sellers around defined account targets.<br> Build structured QBR frameworks that track pipeline, revenue, and activation metrics.<br> Serve as the regional commercial face of Mozn across enterprise, government, and partner ecosystems.<br> What you'll do Take responsibility for the sales, strategy and execution of building new and developing existing accounts and partnerships in the assigned territory.<br> Lead strategic enterprise sales together with your partners while also driving direct opportunities independently.<br> Close partnership agreements while balancing revenue impact, speed to market, and long-term ecosystem value.<br> Evaluate the financial and strategic benefits of new and existing partnerships.<br> Track, report, and optimize partner performance, identifying gaps and executing corrective actions.<br> Own territory revenue targets and deliver measurable results.<br> Build and maintain a pipeline of strategic accounts, taking responsibility from prospecting to close, plus managing ongoing relationships.<br> Collaborate cross-functionally with marketing, pre-sales, and leadership around regional growth.<br> Travel as required to meet customers and partners across the region.<br> You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space.<br> You will be given a lot of responsibility and trust.<br> We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.<br> The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.<br> We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves.<br> 5+ years of enterprise technology sales experience (AI, SaaS, Cybersecurity, Risk, Analytics preferred).<br> Proven success closing complex enterprise deals directly.<br> Experience managing and activating channel partners or system integrators.<br> Experience operating in hybrid direct + indirect sales environments.<br> Demonstrated success penetrating greenfield markets.<br> Strong account planning and quota management skills.<br> Ability to take opportunities end-to-end from prospecting through closure.<br> Strong executive communication and negotiation skills.<br> Highly organized with strong pipeline discipline.<br> Strong ownership and accountability mindset.<br> Fluent in English, Arabic &amp; French.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Traveling Sales Representative</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >Prospect for new clients in the assigned sector.</font></font></li> <li><font dir="auto" ><font dir="auto" >Conduct regular visits to clients.</font></font></li> <li><font dir="auto" ><font dir="auto" >Present the company's products or services.</font></font></li> <li><font dir="auto" ><font dir="auto" >Negotiate commercial terms and conclude sales.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the monitoring of orders and deliveries.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare activity and sales reports.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Minimum 2 years' experience in sales or commerce.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good negotiation and communication skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of organization and autonomy.</font></font></li></ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Prospect and develop a client portfolio. Identify needs and propose suitable solutions. Negotiate and close sales. Ensure customer follow-up and loyalty. Achieve sales targets.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Bachelor's degree (or equivalent) in Business. Experience in B2B sales. Skills: Negotiation, Communication, Prospecting, Results-oriented, Customer relations. If you match this profile, please send your CV by clicking on the "Apply" tab in Algiers.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervising and ensuring the complete follow-up of the sales cycle: order, delivery, invoicing.</p><p>Ensuring the interface between the sales team, logistics, finance, and clients.</p><p>Guaranteeing product availability and reliability of stock information.</p><p>Producing sales reports and dashboards.</p><p>Implementing and improving sales administration procedures.</p><p>Accompanying sales administrators.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bac +3 Bac +5 in commerce, management, administration or logistics.</li><li>Experience of 2 to 5 years minimum in sales administration, ideally in distribution.</li><li>Excellent command of IT tools (Excel, ERP, CRM).</li><li>Strong organizational, analytical, and prioritization skills.</li><li>Good communication and teamwork skills.</li></ul><p>What we offer:</p><ul><li>A dynamic and motivating work environment</li><li>Development prospects</li><li>Performance bonus</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Senior Sales Administrator</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >Supervise and ensure the complete follow-up of the sales cycle: order, delivery, invoicing.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >To act as the interface between the sales team, logistics, finance and clients.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Ensure product availability and the reliability of stock information.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Produce sales reports and dashboards.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Implement and improve sales administration procedures.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Supporting Sales Administrators.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Bachelor's degree (3 years of higher education) or Master's degree (5 years of higher education) in business, management, administration or logistics.</font></font><br><ul> </ul> </li> <li><font dir="auto" ><font dir="auto" >Minimum 2-5 years experience in sales administration, ideally in distribution.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Excellent command of computer tools (Excel, ERP, CRM).</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Strong organizational, analytical, and prioritization skills.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Good communication and teamwork skills.</font></font></li> </ul> <p> <b> <u><font dir="auto" ><font dir="auto" >What we offer:</font></font><br></u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >A dynamic and motivating work environment</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Prospects for development</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Performance bonus</font></font></li> </ul><font dir="auto" ><font dir="auto" >Alger Dely Ibrahim</font></font></div></section>

<p>Develop sales from the point of sale or by phone. Prospect and retain customers. Respond to requests and advise customers. Prepare quotes and follow up on orders. Follow up with prospects and customers.</p><p><strong>Desired Candidate Profile</strong></p><p>Commercial experience. Dynamic, organized and rigorous. Sense of negotiation and sales. Results-oriented.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><span>Role Title</span><br><p><strong><span>Customer Service and Sales Assistant</span></strong></p><br><br><span>Role Information</span><br><p><strong><span>&nbsp;Pay Band</span></strong></p><br><br><p><strong><span>&nbsp;Location</span></strong></p><br><br><p><strong><span>&nbsp;Duration</span></strong></p><br><br><p><strong><span>&nbsp;Reports to:</span></strong></p><br><br><p><strong><span>Hourly Paid</span></strong></p><br><br><p><strong><span>Algiers, Algeria</span></strong></p><br><br><p><strong><span>1 year (renewable)</span></strong></p><br><br><p><strong><span>Customer Services and Sales Manager Algeria</span></strong></p><br><br>&nbsp;<br><span>Role purpose</span><br><p><span>To project a professional image of British Council and provide a high quality and integrated enquiry and consultancy service for all British Council’s English and Exams activities, product, and services. To demonstrate the required attitudes, skills, behaviors and knowledge in accordance with British Council Customer Service Standards. </span></p><br><br><p><span>To promote and cross sell British Council products and services meeting British Council sales targets (new and existing students/candidates), Key Performance Indicators (KPIs) and supporting Teaching Centre and Exams teams to achieve their annual business targets and objectives</span></p><br><br>&nbsp;<br><span>About us </span><br><p><span>The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections, and engendering trust.</span></p><br><br><br><p><span>We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.</span></p><br><br><br><p><span>The British Council is an equal opportunities and diversity employer, and the post-holder will play a role in ensuring that Equality, Diversity, and Inclusion polices are consistently applied through the Human Resources operation. </span></p><br><br><br><p><span>The British Council has a fundamental duty of care of all children engaged in activities with us under our mandatory Child Protection Policy. All our employees must be familiar with and follow the Child Protection Code of Conduct. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989.</span></p><br><br><br><br><br><span>Geopolitical/SBU/Function overview:</span><br><p><span>Algeria is the largest country in Africa with a population of 41 million, the second largest in MENA, speaking Arabic, French and a significant number of Amazigh (Berber) languages. 70% of the population is under 30 years of age. A stated objective of the Algerian government is to create economic growth and jobs to meet the aspirations of young people. Education is a priority, with high levels of investment. With its demographic boom school and university education has expanded greatly. </span></p><br><br><br><p><span>The team will be based in Algiers and will consist of 2 Customer Services and Sales Advisors, 2 Customer Service and Sales Assistants, 10 consultants, and a Customer Services and Sales Manager (CSM) reporting to the Cluster Customer Management and Sales Lead (Algeria, Morocco and Tunisia). </span></p><br><br><br><p><span>Our vision is to offer the most Trustworthy, Inspiring and Effective customer service, requiring the least effort from our customers, and where customers experience an outstanding service that enhances the reputation of the British Council.</span></p><br><br><br><p><span>British Council MENA Customer Services and Sales teams will maintain standard Key Performance Indicators that will be evidenced by the annual Mystery Shopping and Customer Effort Assessment. These standards will be reflected in the day to day operations and deliverables.</span></p><br><br><span>Main opportunities/challenges for this role:</span><br><p><span>The Customer Services and Sales Team across the cluster works on a shift basis designed to meet customers’ needs within operational constraints. On occasions, the post holder might be required to work outside the standard working hours and during the weekend. Any additional hours worked will be compensated according to British Council policy.</span></p><br><br><br><p><span>Post holders may be assigned to the specialised hubs or teams and rotated between the hubs regularly, in order to provide them with an opportunity to broaden their skills and gain experience.</span></p><br><br><span>Main Accountabilities:</span><br><p><strong><span>New &amp; existing customer enquiries </span></strong></p><br><br><ul><li><span>To meet and greet face to face customers and respond to all customer enquiries – face to face, calls, emails and social media with a polite and pleasant manner following British Council standards and service strategies e.g. call greeting, call handling, and call closing </span></li><li><span>To generate and/or raise interest level of customers to book them for a placement test or consultation, register for an Exam or attend an event.</span></li><li><span>To create CRM accounts/leads/opportunities/cases immediately when an enquiry is received from a customer.&nbsp; CRM records must be updated from time to time so that there is a complete history of actions/communications with the customer and sales performance can be monitored. </span></li><li><span>To follow up with customers to remind them of their consultation appointment and course/exam/event registration prior to the date of the activities.</span></li><li><span>To offer a one-stop solution or pass enquiries and complaints to the right person, team, or department for their timely follow-up with customers</span></li><li><span>To accept and process refunds and transfer requests from existing customers according to the policy</span></li></ul><br><p><strong><span>Sales</span></strong></p><br><br><ul><li><span>To meet or exceed sales targets (new and existing students) and KPIs </span></li><li><span>To administer placement tests and provide consultation services to students on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale</span></li><li><span>To register Exams candidates online in a professional and friendly manner </span></li><li><span>To cross sell relevant British Council services and products where appropriate</span></li><li><span>To carry out after sales follow up and phone existing students to remind them to re-register for the next term and understand and log their reasons for not continuing with the British Council.</span></li><li><span>To make outbound calls to prospective and existing Exams candidates to improve sales conversions</span></li></ul><br><p><strong><span>Registration &amp; Financial Compliance: </span></strong></p><br><br><p><strong><span>In line with the regional cash handling policy Customer Services Advisor is required to:</span></strong></p><br><br><ul><li><span>Collect&nbsp;income received and transfer it accurately onto SAP or other financial systems, to maintain records on the system and complete daily reconciliations </span></li><li><span>Ensure that all income collected is reconciled and posted accurately in system</span></li><li><span>Meet requirements of audit and financial reporting and any discrepancy is reported to line management within stipulated deadline</span></li></ul><br><p><strong><span>Product and offer knowledge</span></strong></p><br><br><ul><li><span>To acquire and always maintain an excellent level of product knowledge by attending product training and observing classes.&nbsp; </span></li><li><span>To acquire and always maintain an excellent knowledge of pricing, discounts and offers.</span></li></ul><br><p><strong><span>Systems and record keeping</span></strong></p><br><br><ul><li><span>To be proficient in using relevant systems, such as call centre system, CRM, student registration system (TCMS) and on-line booking systems.</span></li><li><span>To maintain and update all databases and statistics and reports in a timely and accurate manner.</span></li></ul><br><p><strong><span>Other support duties</span></strong></p><br><br><ul><li><span>To participate and/or provide sales support in all sales and marketing events (in or out of the centre) to create awareness and generate leads for the centre.</span></li></ul><ul><li><span>Ensure the front of house and consultation areas are suitably stocked with up-to-date display and promotional materials</span></li></ul><ul><li><span>Provide verification services for UK certificates</span></li><li><span>Conduct telephone-based surveys or gather other customer data</span></li></ul><p><span>Regularly observe Teaching Centre classes and/or visit Exams venues</span></p><br><br><br><p><strong><em><span>Other Responsibilities and main duties</span></em></strong></p><br><br><p><span>As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues across the cluster in tasks that ensure the smooth running of the operations. This might include participation in Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch Promotions for example.&nbsp;&nbsp; You may also be required to perform other duties as directed by Line Manager.</span></p><br><br><span>Key Relationships:</span><br><p><span>Maintain close working relationship with wider Cluster Customer Service team and attend all briefings and meetings. </span></p><br><br><br><p><strong><em><span>Internal</span></em></strong></p><br><br><p><span>Customer Services and Sales colleagues and temporary staff, Teaching and Exams Management, Teachers, Marketing Team, Projects Team, Regional &amp; Global Customer Services and Sales Teams</span></p><br><br><br><p><strong><em><span>External</span></em></strong></p><br><br><p><span>Students, Candidates, Partners, Corporate Clients and other customers</span></p><br><br><br><br><span>Role Requirements:</span><br><p><strong><span>Threshold requirements:</span></strong></p><br><br><p><strong><span>Assessment stage</span></strong></p><br><br><p><strong><span>Passport requirements/ Right to work in country</span></strong></p><br><br><p><span>Post holder must be eligible to work in Algeria </span></p><br><br><br><p><span>Shortlisting</span></p><br><br><p><strong><span>Direct contact or managing staff working with children?</span></strong></p><br><br><p><span>Yes. Some British Council customers may be under 18 years so appropriate police check required </span></p><br><br><br><p><span>N/A</span></p><br><br><p><strong><span>Notes</span></strong></p><br><br><p><span>Appropriate police check mandatory </span></p><br><br><p><span>Three satisfactory references required</span></p><br><br><br><p><span>Our normal opening hours are 8 am to 7 pm 7 days a week. The role will regularly require some evening work and may occasionally require a split shift. Some unsocial hours and weekend work may be required</span></p><br><br><br><p><strong><span>Person Specification:</span></strong></p><br><br><br><p><strong><span>Language requirements </span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good written and oral communication skills in English APTIS test (CEFR B2) and fluency in French and Arabic</span></li></ul><p><span>N/A</span></p><br><br><p><span>Shortlisting and interview</span></p><br><br><p><strong><span>Qualifications</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>High School Certificate</span></li></ul><ul><li><span>University degree</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Knowledge &amp; Experience</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Experience in a customer service and sales role </span></li></ul><ul><li><span>Tele-sales experience</span></li><li><span>Education sector experience</span></li><li><span>Knowledge of CRM</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Skills (if any)</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good communication skills and proven ability to build rapport with customers</span></li></ul><p><span>Shortlisting AND Interview</span></p><br><br><p><strong><span>British Council Behaviours</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Connecting with others (essential):</span></em></strong></p><br><br><p><span>Making regular opportunities to understand others better</span></p><br><br><br><p><strong><em><span>Creating shared purpose</span></em></strong><span> <strong><em>(essential)</em></strong></span></p><br><br><p><span>Communicating an engaging picture of how we can work together</span></p><br><br><br><p><strong><em><span>Making it happen (essential):</span></em></strong></p><br><br><p><span>Delivering clear results for the British Council</span></p><br><br><br><p><strong><em><span>Working together (essential): </span></em></strong></p><br><br><p><span>Establishing a genuinely common goal with others</span></p><br><br><br><p><strong><em><span>Being accountable (essential):</span></em></strong></p><br><br><p><span>Delivering my best work in order to meet my commitments</span></p><br><br><br><p><strong><em><span>Shaping the future (essential):</span></em></strong></p><br><br><p><span>Looking for ways in which we can do things better </span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><em><span>Performance management</span></em></p><br><br><p><strong><span>British Council Core Skills</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Communicating &amp; Influencing (Level 1) </span></em></strong></p><br><br><p><strong><span>Communicates clearly &amp; effectively: </span></strong><span>Listens to others and expresses self clearly, with grammatical accuracy and awareness of a diverse audience in speaking and writing. </span></p><br><br><br><p><strong><em><span>Analysing data and problems (Level 1)</span></em></strong></p><br><br><p><strong><span>Is systematic: </span></strong><span>Breaks down problems into a list of tasks to be done and decides on appropriate action<strong>. </strong></span></p><br><br><br><p><strong><em><span>Using technology (Level 1)</span></em></strong></p><br><br><p><strong><span>Operates as a basic user of information systems, digital and office technology: </span></strong><span>Able, with adjustments if necessary, to use office software and British Council systems to do the job and manage documents or processes.</span></p><br><br><br><p><strong><em><span>Planning &amp; Organizing (Level 1)</span></em></strong></p><br><br><p><strong><span>Is methodical: </span></strong><span>Able to plan own work over short timescales for routine or familiar tasks and processes.</span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><strong><span>Prepared by: </span></strong></p><br><br><p><strong><span>Date:</span></strong></p><br><br><p><span>Priya Varma,</span><span>Regional Customer Management and Sales Lead</span></p><br><br><p><strong><em><span>13 April 2021</span></em></strong></p><br><br><br> </div>

<p><font dir="auto" ><font dir="auto" >Greet and advise customers in-store or by phone to meet their needs. Promote and sell the company's products and services. Manage orders, track customer files, and handle complaints. Participate in the implementation of sales initiatives and customer loyalty programs. Collaborate with the sales and technical sales teams to optimize results. Provide regular activity reports to management.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >15 years of professional experience in sales, telesales, sales support, or customer service. Education level: High school diploma, Baccalaureate, or equivalent (2 years post-high school). Excellent communication and interpersonal skills. Ability to work in a team and manage priorities. Proficiency in basic computer skills and business management software. Autonomy, rigor, and strong organizational skills.</font></font></p>

<p><font dir="auto" ><font dir="auto" >Prospect and develop a client portfolio. Present and promote COSMOGYM's services. Follow up with prospects until sales are closed. Build customer loyalty and ensure their satisfaction. Achieve sales targets set by management. Participate in promotional activities and sales events.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >At least one year of experience in a sales role. Excellent negotiation and communication skills. Strong interpersonal skills, dynamism, and persuasiveness. Ability to work in a team and achieve objectives. Must reside in Algiers or the surrounding area. Available to work evening shifts.</font></font></p>

<p>Prospect and develop a client portfolio. Conduct client visits according to a defined schedule. Present products and negotiate sales. Achieve revenue and sales volume objectives.<br>Ensure follow-up of client orders.<br>Ensure client satisfaction and loyalty.<br>Manage complaints and report information to headquarters.<br>Implement promotional actions.<br>Monitor competitor presence and market trends.<br>Transmit visit reports and field information.</p><p><strong>Desired Candidate Profile</strong></p><p>No diploma is required, human value and merit come first! Resident in the wilaya of Algiers or surrounding areas. Experience of 1-5 years in field sales, ideally in distribution. Valid driving license and vehicle. Good customer relations.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Greet and advise customers. Present products and their features. Make sales and achieve set targets. Restock shelves and organize products. Maintain the cleanliness and attractiveness of the store. Participate in inventory counts.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Level: Secondary or sales/business training. Sales experience preferred.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Greet and guide customers. Handle sales and payments. Ensure proper product presentation. Maintain the cleanliness and organization of the sales area.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Strong sense of responsibility and good interpersonal skills. Serious, punctual, and professionally stable. Sales experience is a plus.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: The Corporate Sales Manager is responsible for developing, managing, and retaining the hotel's corporate portfolio to maximize revenue from accommodation, food and beverage, events, and related services. They actively contribute to the establishment's sales strategy by identifying new business opportunities, developing strategic partnerships, and ensuring a high level of customer satisfaction, all while adhering to Sofitel brand standards. Main Responsibilities: Develop and manage a portfolio of local and international corporate clients. Prospect for new accounts to generate additional revenue. Identify business opportunities and ensure the conversion of leads. Negotiate corporate contracts and annual pricing agreements. Ensure sales follow-up and customer loyalty for strategic accounts. Organize and conduct client meetings, site visits, and sales presentations. Participate in trade shows, workshops, and networking events. Collaborate with Revenue Management teams to optimize sales opportunities. Work in coordination with operational teams to ensure an excellent customer experience. Prepare sales proposals and ensure the administrative follow-up of files. Analyze sales performance and establish regular reports. Conduct competitive intelligence and monitor corporate market trends. Participate in the development and implementation of the hotel's sales action plan. Ensure compliance with Sofitel's quality and brand image standards.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Qualifications: Bachelor's degree (Bac +3) or Master's degree (Bac +5) in Business, Hospitality Management, or a related field. Minimum 5 years of experience in a sales role within the hospitality industry. Proven experience in corporate account management. Experience in luxury hotels or with an international brand is highly desirable. Excellent negotiation and business development skills. Sound knowledge of the corporate market and hotel trends. Mastery of sales techniques and client portfolio management. Proficiency in office software and CRM systems. Ability to analyze sales performance and key performance indicators. Excellent interpersonal skills and a strong customer service orientation. Strong communication and persuasion skills. Organizational skills and autonomy. Results-oriented and goal-driven. Professionalism and excellent presentation.</font></font></p><p></p></section>

<p><font dir="auto" ><font dir="auto" >Answering incoming calls and processing customer requests; preparing quotes and sales offers; entering and tracking customer orders; monitoring deliveries and invoices; updating the customer database; managing customer follow-ups and payment tracking; assisting sales representatives with their daily tasks</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Bachelor's degree (Bac +3) in business, management, or equivalent. Experience: 1-3 years in a similar position. Proficiency in office software. Knowledge of sales techniques. Excellent written and verbal communication skills. If you meet these requirements, please submit your CV by clicking on the "Apply" tab.</font></font></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Develop and retain a client portfolio by ensuring rigorous sales follow-up. Analyze client needs and propose suitable solutions in collaboration with the technical teams. Negotiate contracts and track orders through to delivery. Participate in the implementation of sales strategies to achieve set objectives. Manage customer complaints and guarantee quality after-sales service. Provide regular reports to sales management.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Required diploma: TS Bac +2, Licence (LMD), Bac +3, Master 1, Licence Bac +4, Master 2, Engineering degree or Bac +5.</font></font></li><li><font dir="auto" ><font dir="auto" >3-5 years of professional experience in a similar position.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication and negotiation skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to work in a team and manage priorities.</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of computer tools and business management software.</font></font></li><li><font dir="auto" ><font dir="auto" >Autonomy, rigor and a sense of organization.</font></font></li><li><font dir="auto" ><font dir="auto" >Good knowledge of the local market and sales techniques.</font></font></li></ul><p></p></section>