وظائف خدمة عملاء في الجزائر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>1. JOB PURPOSE </strong></p><br><br><p>The jobholder is responsible to actively promote DHL’S range of E-com products and services, liaise for the equipment, manage installation, support clients and impart training &amp; system integrations. Train &amp; support New E-Com Advisor, maintain e-Com Inventory </p><br><br><p><strong>2. PRINCIPAL ACCOUNTABILITIES </strong></p><br><br><p>1. Install E-com tools for new customers and conduct capability demonstrations for new or potential customers to enhance the competitive advantage of using DHL for our customers. </p><br><br><p>2. Provide customers – both internal &amp; external user training through road shows and customer evenings respectively on E-com products both on current and new versions of the software to ensure smooth shipment processing for 100% accurate manifest data. </p><br><br><p>3. Evaluate customer needs, provide solutions and customise the E-com products (software and hardware) to meet the customer’s need, without compromising DHL’s standards and also providing customers value-added services. </p><br><br><p>4. Provide support and solutions to the sales team, with regards to any E-com products, training and accompany Sales Team to customer sites for presentations if needed to provide the customer effective utilisation of our systems. Install account rates on Easy Ship systems for customers, upon requests from Sales. </p><br><br><p>5. Select appropriate hardware for each site dependant on volume of shipments / revenue, after consultation with eShippng &amp; Customer Solution Manager to ensure the most effective utilization of technology. </p><br><br><p>6. Evaluate competitor’s shipment processing systems &amp; products via direct on-site comparison with DHL products, feedback from customers and / or any other means of competitor intelligence to drive continuous improvement of our products &amp; systems. </p><br><br><p>7. Ensure that all systems are in good condition, upgraded, tested and functioning properly before deploying to customers to ensure smooth transition with minimal disruption to the user’s business. </p><br><br><p>8. Work closely with the Area team, DZ IT and KUL/PRG team to develop solutions and processes or modifications to existing products to continually exceed customer’s expectations and strengthen DHL’S stronghold as a market leader in the Air Express Industry, by providing value-added service via E-com products and customised solutions. </p><br><br><p>9. Ensure that the Electronic Service Directory file is updated at all sites within the the first 3 weeks of every quarter and new courier guides sent to SPS customers every quarter to ensure data accuracy. </p><br><br><p>10. Check and ensure 100% manifest data return from all SPS sites, as it results in significant cost savings for DHL. </p><br><br><p>11. Provide weekly reports on time as and when requested by the eShippng &amp; Customer Solution Manager. </p><br><br><p>12. Ensure that all our customers using the E-com products are provided efficient and excellent customer service as regards – Logging in of all support calls immediately and attending to them within 24 hours, being on call 24 hours a day even whilst managing the E-com Duty Manager roster every alternate month to attend to any critical system failures for timely restoration, ensure systems are working at all times and in case of breakdown prompt arrangements are made for replacement and the DHL customer server is up at all times so that the external customers can download/upload data files when required. </p><br><br><p>13. Ensure that all mail shot requests from Sales are promptly actioned and proper manifesting is done to ensure timely and accurate data is available to the network. </p><br><br><p>14. Assist the Billing team with reports from client systems to identify any discrepancies in billing so that corrective action (credit notes) can be taken immediately contributing to achievement of DOS targets. </p><br><br><p>15. Conduct a six monthly audit of all client systems and update files for hardware count, serial and model numbers and track calibration of scales to secure control over our systems and also quick recovery in case of breakdowns. </p><br><br><p>16. Organise quarterly meetings with Service Centre Managers and team leaders to discuss any sites identified by couriers as potential for automation or customers with recurring problems like miscodes, etc. so that corrective action can be taken promptly. </p><br><br><p>17. Ensure e-Com objectives are met &amp; report monthly to the E-com Manager. </p><br><br><p>18. e-AWB Allocation Management: Constant allocation of e-AWB to new &amp; existing customers. Ensure maximum utilization of country’s e-AWB’s range </p><br><br><p>19. Daily review and action of CSV pre-print requests and their conversion to e-Customers </p><br><br><p>20. e-uploads Service level maintenance in line with annual KPI's </p><br><br><p>21. Provide on-job training to new e-Com Advisors with complete overview of e-Com department and its objectives. </p><br><br><p>22. Ensure that the e-Com Advisor is able to conduct his daily activities. </p><br><br><p>23. Assisting fresh e-Com Advisors in supporting customer special requirements, S/w Issues and customer support. </p><br><br><p>24. Ensure all aspects of customer service in relation to Customers using DHL's eCom tools and promotion of eCom tools. </p><br><br><p>25. Stock Management: Raise and follow-up orders, secure stocks, maintain re-order level and conduct inventory of the e-Com Store. </p><br><br><p>26. Monitoring Manual waybills supplies &amp; taking actions in line with the process in place at any given time. </p><br><br><p>27. Active participation in selling, coordination &amp; implementation of integration projects as assigned by the eShippng &amp; Customer Solution Manager. </p><br><br><p><strong>3. KNOWLEDGE, SKILLS AND EXPERIENCE </strong></p><br><br><br><ul><li>Possess a BAC + 3 or TS in computer science </li><li>Excellent written as well as verbal communication skills in English. </li><li>Must possess good IT experience (minimum 1 - 3 years) in a service related industry. </li><li>Must hold a degree / diploma in an IT discipline with excellent knowledge of IT skills like networking WAN &amp; LAN, Microsoft applications, basic programming, and troubleshooting on Operating Systems. </li><li>A working knowledge of web development tools would be desirable. </li><li>Working knowledge in computer hardware &amp; software, with a definite interest in helping customers benefit through the use of technology. </li><li>Aptitude to constantly update self of developments and innovations in an extremely volatile technical environment. </li><li>Ability to work independently even under pressure. </li><li>Deadline and target driven. </li><li>Excellent presentations skills. </li><li>Possess a valid DZ Driving licence. </li><li>Good planning and organizing skills. </li><li>Team Player </li><li>Possess high energy levels and enjoys challenge. </li><li>Ability to work effectively and build relationships with Internal as well as External DHL Customers. </li><li>Commercial attitude / business acumen. </li><li>Strong analytical &amp; logical approach towards problem solving. </li></ul><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>

<div ><p ><font face="Calibri, sans-serif"><strong>1. JOB PURPOSE </strong></font></p><p ><font face="Calibri, sans-serif">The jobholder is responsible to actively promote DHL’S range of E-com products and services, liaise for the equipment, manage installation, support clients and impart training & system integrations. Train & support New E-Com Advisor, maintain e-Com Inventory </font></p><p ><font face="Calibri, sans-serif"><strong>2. PRINCIPAL ACCOUNTABILITIES </strong></font></p><p ><font face="Calibri, sans-serif">1. Install E-com tools for new customers and conduct capability demonstrations for new or potential customers to enhance the competitive advantage of using DHL for our customers. </font></p><p ><font face="Calibri, sans-serif">2. Provide customers – both internal & external user training through road shows and customer evenings respectively on E-com products both on current and new versions of the software to ensure smooth shipment processing for 100% accurate manifest data. </font></p><p ><font face="Calibri, sans-serif">3. Evaluate customer needs, provide solutions and customise the E-com products (software and hardware) to meet the customer’s need, without compromising DHL’s standards and also providing customers value-added services. </font></p><p ><font face="Calibri, sans-serif">4. Provide support and solutions to the sales team, with regards to any E-com products, training and accompany Sales Team to customer sites for presentations if needed to provide the customer effective utilisation of our systems. Install account rates on Easy Ship systems for customers, upon requests from Sales. </font></p><p ><font face="Calibri, sans-serif">5. Select appropriate hardware for each site dependant on volume of shipments / revenue, after consultation with eShippng & Customer Solution Manager to ensure the most effective utilization of technology. </font></p><p ><font face="Calibri, sans-serif">6. Evaluate competitor’s shipment processing systems & products via direct on-site comparison with DHL products, feedback from customers and / or any other means of competitor intelligence to drive continuous improvement of our products & systems. </font></p><p ><font face="Calibri, sans-serif">7. Ensure that all systems are in good condition, upgraded, tested and functioning properly before deploying to customers to ensure smooth transition with minimal disruption to the user’s business. </font></p><p ><font face="Calibri, sans-serif">8. Work closely with the Area team, DZ IT and KUL/PRG team to develop solutions and processes or modifications to existing products to continually exceed customer’s expectations and strengthen DHL’S stronghold as a market leader in the Air Express Industry, by providing value-added service via E-com products and customised solutions. </font></p><p ><font face="Calibri, sans-serif">9. Ensure that the Electronic Service Directory file is updated at all sites within the the first 3 weeks of every quarter and new courier guides sent to SPS customers every quarter to ensure data accuracy. </font></p><p ><font face="Calibri, sans-serif">10. Check and ensure 100% manifest data return from all SPS sites, as it results in significant cost savings for DHL. </font></p><p ><font face="Calibri, sans-serif">11. Provide weekly reports on time as and when requested by the eShippng & Customer Solution Manager. </font></p><p ><font face="Calibri, sans-serif">12. Ensure that all our customers using the E-com products are provided efficient and excellent customer service as regards – Logging in of all support calls immediately and attending to them within 24 hours, being on call 24 hours a day even whilst managing the E-com Duty Manager roster every alternate month to attend to any critical system failures for timely restoration, ensure systems are working at all times and in case of breakdown prompt arrangements are made for replacement and the DHL customer server is up at all times so that the external customers can download/upload data files when required. </font></p><p ><font face="Calibri, sans-serif">13. Ensure that all mail shot requests from Sales are promptly actioned and proper manifesting is done to ensure timely and accurate data is available to the network. </font></p><p ><font face="Calibri, sans-serif">14. Assist the Billing team with reports from client systems to identify any discrepancies in billing so that corrective action (credit notes) can be taken immediately contributing to achievement of DOS targets. </font></p><p ><font face="Calibri, sans-serif">15. Conduct a six monthly audit of all client systems and update files for hardware count, serial and model numbers and track calibration of scales to secure control over our systems and also quick recovery in case of breakdowns. </font></p><p ><font face="Calibri, sans-serif">16. Organise quarterly meetings with Service Centre Managers and team leaders to discuss any sites identified by couriers as potential for automation or customers with recurring problems like miscodes, etc. so that corrective action can be taken promptly. </font></p><p ><font face="Calibri, sans-serif">17. Ensure e-Com objectives are met & report monthly to the E-com Manager. </font></p><p ><font face="Calibri, sans-serif">18. e-AWB Allocation Management: Constant allocation of e-AWB to new & existing customers. Ensure maximum utilization of country’s e-AWB’s range </font></p><p ><font face="Calibri, sans-serif">19. Daily review and action of CSV pre-print requests and their conversion to e-Customers </font></p><p ><font face="Calibri, sans-serif">20. e-uploads Service level maintenance in line with annual KPI's </font></p><p ><font face="Calibri, sans-serif">21. Provide on-job training to new e-Com Advisors with complete overview of e-Com department and its objectives. </font></p><p ><font face="Calibri, sans-serif">22. Ensure that the e-Com Advisor is able to conduct his daily activities. </font></p><p ><font face="Calibri, sans-serif">23. Assisting fresh e-Com Advisors in supporting customer special requirements, S/w Issues and customer support. </font></p><p ><font face="Calibri, sans-serif">24. Ensure all aspects of customer service in relation to Customers using DHL's eCom tools and promotion of eCom tools. </font></p><p ><font face="Calibri, sans-serif">25. Stock Management: Raise and follow-up orders, secure stocks, maintain re-order level and conduct inventory of the e-Com Store. </font></p><p ><font face="Calibri, sans-serif">26. Monitoring Manual waybills supplies & taking actions in line with the process in place at any given time. </font></p><p ><font face="Calibri, sans-serif">27. Active participation in selling, coordination & implementation of integration projects as assigned by the eShippng & Customer Solution Manager. </font></p><p ><font face="Calibri, sans-serif"><strong>3. KNOWLEDGE, SKILLS AND EXPERIENCE </strong></font></p><p ></p><ul><li><font face="Calibri, sans-serif">Possess a BAC + 3 or TS in computer science </font></li><li><font face="Calibri, sans-serif">Excellent written as well as verbal communication skills in English. </font></li><li><font face="Calibri, sans-serif">Must possess good IT experience (minimum 1 - 3 years) in a service related industry. </font></li><li><font face="Calibri, sans-serif">Must hold a degree / diploma in an IT discipline with excellent knowledge of IT skills like networking WAN & LAN, Microsoft applications, basic programming, and troubleshooting on Operating Systems. </font></li><li><font face="Calibri, sans-serif">A working knowledge of web development tools would be desirable. </font></li><li><font face="Calibri, sans-serif">Working knowledge in computer hardware & software, with a definite interest in helping customers benefit through the use of technology. </font></li><li><font face="Calibri, sans-serif">Aptitude to constantly update self of developments and innovations in an extremely volatile technical environment. </font></li><li><font face="Calibri, sans-serif">Ability to work independently even under pressure. </font></li><li><font face="Calibri, sans-serif">Deadline and target driven. </font></li><li><font face="Calibri, sans-serif">Excellent presentations skills. </font></li><li><font face="Calibri, sans-serif">Possess a valid DZ Driving licence. </font></li><li><font face="Calibri, sans-serif">Good planning and organizing skills. </font></li><li><font face="Calibri, sans-serif">Team Player </font></li><li><font face="Calibri, sans-serif">Possess high energy levels and enjoys challenge. </font></li><li><font face="Calibri, sans-serif">Ability to work effectively and build relationships with Internal as well as External DHL Customers. </font></li><li><font face="Calibri, sans-serif">Commercial attitude / business acumen. </font></li><li><font face="Calibri, sans-serif">Strong analytical & logical approach towards problem solving. </font></li></ul><p ><font face="Calibri, sans-serif"><br></font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"></font></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description</p><br><br><br><p><b>Brand &amp; Customer Manager – Vaccines LevNA Cluster</b></p><br><br><p><b>Including Pharmacist Responsible for Scientific Information Accountability – Algeria</b></p><br><br><br><p>At our company, we are dedicated to advancing the prevention and treatment of diseases in people and animals through innovative health solutions. We are seeking a dynamic and experienced <b>Brand &amp; Customer Manager</b> to lead brand strategy, customer engagement, and marketing execution for the Vaccines portfolio across the LevNA Cluster, covering Algeria, Morocco, Tunisia, Lebanon, Jordan, Syria, Iraq, and Iran, in alignment with business priorities and applicable compliance requirements.</p><br><br><br><br><p>In addition to leading the Vaccines portfolio across the cluster, the incumbent will serve as the designated <b>Pharmacist Responsible for Scientific Information in Algeria</b>, ensuring appropriate governance of scientific information, promotional activities, regulatory interactions, and compliance with applicable pharmaceutical regulations.</p><br><br><br><p>If you are passionate about making a meaningful impact and have a proven track record in brand management, marketing excellence, and cross-functional collaboration, we invite you to join our team and contribute to our mission of saving and improving lives around the world.</p><br><br><br><b>Brand Strategy, Customer Engagement &amp; Marketing Execution</b><br><ul><li>Lead brand and marketing efforts for the Vaccines portfolio across the LevNA Cluster, leveraging market insights, customer understanding, and direct marketing strategies tailored to the cluster's diverse markets.</li><li>Develop and execute comprehensive brand and customer engagement plans for key Vaccines brands, ensuring alignment with business objectives across Algeria, Morocco, Tunisia, Lebanon, Jordan, Syria, Iraq, and Iran.</li><li>Conduct and analyze market research to understand customer needs, product requirements, competitive dynamics, and opportunities for Vaccines market development across the LevNA Cluster.</li><li>Manage Vaccines product life cycles across the LevNA Cluster, including brand strategy, product direction, advertising, pricing inputs, expense budgets, performance monitoring, and profit plans.</li><li>Collaborate with cross-functional teams and external stakeholders across the LevNA Cluster to define customer needs, develop product requirements, and support effective execution for the Vaccines portfolio.</li><li>Review and enhance current Vaccines offerings, campaigns, and customer engagement initiatives based on market feedback, performance insights, and competitive analysis across LevNA markets.</li><li>Prepare and coordinate Vaccines product introductions, updates, and promotional initiatives to support successful market entry, customer engagement, and sustained growth across the LevNA Cluster.</li><li>Develop and manage promotional and advertising campaigns to strengthen Vaccines brand positioning and drive compliant customer engagement across the LevNA Cluster.</li><li>Forecast, plan, and monitor costs and resource requirements for assigned projects, activities, and vendor-related service agreements.</li><li>Apply knowledge of internal and external business challenges to recommend improvements to products, processes, or services.</li><li>Act as a team or project lead, guiding and coaching colleagues with less experience, fostering teamwork and open discussion of issues.</li><li>Solve complex business challenges by bringing a fresh perspective to existing solutions, clearly communicating difficult issues, and building alignment around recommendations.</li></ul><br><b>Scientific Information, Promotional Compliance &amp; Regulatory Interface – Algeria</b><br><ul><li>Serve as the designated <b>Pharmacist Responsible for Scientific Information</b> in Algeria, ensuring that all scientific, promotional, advertising, and educational activities are conducted in compliance with applicable regulations, ethical standards, approved product information, and company policies.</li><li>Act as the primary affiliate representative and liaison with relevant Health Authorities for matters related to medical promotion activities, including promotional licensing, advertising approvals, scientific events, Medical Representative authorizations, regulatory declarations, renewals, and required submissions.</li><li>Oversee the review and approval of scientific, promotional, and educational materials across all engagement channels, ensuring accuracy, scientific integrity, alignment with approved product information, and compliance with local regulatory requirements.</li><li>Ensure Medical Representatives meet applicable qualification, training, and authorization requirements and maintain the highest standards of ethical and compliant customer engagement practices.</li><li>Partner closely with Medical, Regulatory Affairs, Compliance, and Commercial teams to ensure alignment between approved registration documentation, scientific communications, promotional activities, and evolving regulatory requirements.</li><li>Maintain effective governance, documentation, and inspection readiness for scientific information and medical promotion activities, supporting regulatory audits, inspections, and inquiries as required.</li></ul><br><p><b>Qualifications Required</b></p><br><br><br><ul><li>Pharmacist qualification is required.</li><li>Relevant experience in brand management, product management, market research, project management, strategic planning, creative campaign development, marketing budget management, product life-cycle management, marketing data analysis, pricing strategies, and marketing strategy implementation, preferably within Vaccines or specialty pharmaceutical portfolios across multi-market environments.</li><li>Strong market research and analytical skills to evaluate market requirements, customer needs, and emerging trends.</li><li>Proficiency in customer engagement, direct marketing techniques, and channel activation strategies.</li><li>Experience in product management, including product life-cycle management and development.</li><li>Ability to develop and implement comprehensive marketing strategies, including advertising, promotional planning, and pricing inputs.</li><li>Strong understanding of pharmaceutical promotion, scientific information governance, promotional compliance, and applicable regulatory requirements.</li><li>Excellent communication skills to manage internal alignment and external stakeholder engagement across multiple LevNA markets.</li><li>Strong capability in managing pricing inputs, expense budgets, and performance tracking.</li><li>Experience coordinating with cross-functional teams, suppliers, customers, Medical, Regulatory Affairs, and Compliance partners across multiple markets.</li><li>Ability to prepare and execute product introductions, brand updates, and associated promotional campaigns.</li><li>Strong leadership skills, including strategic planning, entrepreneurship, innovation, business acumen, coaching, talent development, and execution excellence.</li><li>Strong commitment to diversity and inclusion, with the ability to influence, motivate, and build effective partnerships.</li><li>Excellent emotional intelligence, decision-making, ownership, and accountability are required.</li></ul><br><p><b>Location</b>: Algeria</p><br><br><br><p><b>Required Skills: </b></p><br><br>Adaptability, Adaptability, Agile Methodology, Animal Health Sales, Brand Management, Brand Marketing, Brand Strategy, Communication Campaign, Creative Campaign Development, Cross-Functional Collaboration, Customer Engagement, Direct Marketing, Inspection Readiness, Interpersonal Relationships, Marketing Budget Management, Marketing Data Analysis, Marketing Management, Marketing Strategies, Marketing Strategy Implementation, Market Research, Pricing Strategies, Product Lifecycle Management (PLM), Product Management, Project Management, Regulatory Affairs Compliance {+ 2 more}<br><p><b>Preferred Skills: </b></p><br><br><br><p>Current Employees apply HERE</p><br><br><br><p>Current Contingent Workers apply HERE</p><br><br><br><p><b>Search Firm Representatives Please Read Carefully&nbsp;</b><br>Merck &amp; Co., Inc., Rahway, NJ, USA, also known as Merck Sharp &amp; Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.&nbsp;</p><br><br><br><p><b>Employee Status: </b></p><br><br>Regular<br><p><b>Relocation:</b></p><br><br><br><p><b>VISA Sponsorship:</b></p><br><br><br><p><b><span>Travel Requirements:</span></b></p><br><br><br><p><b>Flexible Work Arrangements:</b></p><br><br>Not Applicable<br><p><b>Shift:</b></p><br><br><br><p><b>Valid Driving License:</b></p><br><br><br><p><b>Hazardous Material(s):</b></p><br><br><br><p><b>Job Posting End Date:</b></p><br><br>07/31/2026<p><b><span>*A job posting is effective until 11:59:59PM on the day <u>BEFORE</u>&nbsp;the listed job posting end date. Please ensure you apply to a job posting no later than the day <u>BEFORE</u> the job posting end date. </span></b></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Coordinate general services (maintenance, security, procurement, etc.). Supervise the management of company equipment. Receive and process requests from structures and projects for consumable maintenance supplies and office equipment needed by various departments. Manage external service providers and service contracts. Implement procedures to optimize costs and resources. Ensure compliance with safety standards and current regulations. Manage budgets allocated to general services and track expenses. Keep the asset inventory file up to date.</p><p><strong>Desired Candidate Profile</strong></p><p>Bac +4. More than 3 years of professional experience in general services management. Excellent command of IT tools. Skills in project management, negotiation, and management. Ability to manage priorities and work under pressure. Knowledge of safety standards and current regulations.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Ensure the optimal management of our infrastructure and logistics, and guarantee the rigorous application of purchasing procedures and Health, Safety, and Environment (HSE) standards at the central level to provide a safe and efficient working environment. Participate in the management of office fit-out, renovation, and relocation projects.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Field-oriented man or woman, rigorous, organized, with solid experience in managing general resources, purchasing and security in various environments.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Head of General Services</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >Procedure for the implementation of purchasing programs.</font></font><br> </li> <li><font dir="auto" ><font dir="auto" >Ensures the monitoring of building maintenance and upkeep.</font></font></li> <li><font dir="auto" ><font dir="auto" >Implements control measures to ensure the proper execution of maintenance and installation work for social facilities, layout and maintenance of premises.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensures the monitoring of operations related to the management of water, electricity, telephone and internet consumption...).</font></font><br> </li> <li><font dir="auto" ><font dir="auto" >Takes charge of the work and operations of the management of common resources (maintenance, hygiene of buildings, management of office furniture, management of building infrastructure, management of the canteen and other common fixed installations).</font></font><br> </li> <li><font dir="auto" ><font dir="auto" >Manages external relations (booking and purchasing airline tickets, hotel reservations, welcoming VIPs, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensures the purchase of consumables (office and IT supplies).</font></font></li> </ul> <ul> <li> <b><font dir="auto" ><font dir="auto" >Basic training:</font></font></b><font dir="auto" ><font dir="auto" > Bachelor's/Master's degree in financial sciences/law or equivalent: MS Office/SAGE software etc.</font></font></li> <li><font dir="auto" ><font dir="auto" >4-5 years of experience in a similar position.</font></font></li> <li><font dir="auto" ><font dir="auto" >Transport/ canteen (provided).</font></font></li></ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Human Resources &amp; General Services Manager</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >HR: participate in the HR strategy, manage recruitment (sourcing, interviews, integration), monitor administrative files, develop training and evaluation, ensure compliance with social legislation.</font></font></li> <li><font dir="auto" ><font dir="auto" >Site manager: supervise the layout of the premises, coordinate works/service providers/suppliers, ensure the safety and proper functioning of the site, monitor equipment needs.</font></font></li> <li><font dir="auto" ><font dir="auto" >General resources: manage non-production-related purchases, supervise maintenance, organize general services (vehicles, security, cleaning, supplies), optimize costs.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Higher education in HR, Management or Administration</font></font></li> <li><font dir="auto" ><font dir="auto" >3-8 years of experience in a similar role</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent organizational, coordination, and communication skills</font></font></li> <li><font dir="auto" ><font dir="auto" >Leadership, autonomy, rigor, sense of responsibility</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in office software; knowledge of an ERP system is an asset.</font></font></li> <li><font dir="auto" ><font dir="auto" >Vehicle to get to the Tafraoui base station site, Oran</font></font></li></ul></div></section>