Document Controller

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Project Engineer is responsible to oversee and manage projects, ensuring they are completed safely, efficiently, and within budget constraints. This role involves coordinating with various stakeholders, including architects, engineers, contractors, and subcontractors, to plan and execute activities effectively. The Project Engineer is responsible for ensuring that project specifications and quality standards are met while adhering to project timelines. Additionally, they play a key role in monitoring project progress, identifying and addressing any issues or risks, and providing regular updates to stakeholders. Ultimately, the job purpose of a Project Engineer is to facilitate the successful completion of projects while maintaining high standards of quality and safety.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Assist in project planning, scheduling, and coordination to ensure projects are completed on time and within budget.</p><br> <p>Review project specifications, drawings, and contracts to ensure compliance with design requirements and contractual obligations.</p><br> <p>Coordinate with architects, engineers, contractors, and subcontractors to resolve technical issues and ensure smooth project execution.</p><br> <p>Procure materials, equipment, and services required for operational activities, ensuring timely delivery and adherence to project specifications.</p><br> <p>Monitor progress, inspect work quality, and identify potential risks or delays, taking proactive measures to mitigate them.</p><br> <p>Prepare and maintain project documentation, including reports, drawings, change orders, and RFIs, to track project progress and ensure accurate record-keeping.</p><br> <p>Assist in cost estimation, budget management, and financial reporting to monitor project expenses and ensure cost-effectiveness.</p><br> <p>Coordinate with regulatory agencies to obtain necessary permits, approvals, and inspections, ensuring compliance with building codes and regulations.</p><br> <p>Communicate regularly with project stakeholders, including clients, consultants, and project teams, to provide updates on project status and address any concerns.</p><br> <p>Participate in project meetings, contribute to problem-solving discussions, and provide technical expertise and support to ensure project success.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>proficiency in construction project management methodologies and techniques.</p><br> <p>Strong understanding of construction principles, techniques, and materials.</p><br> <p>Ability to read and interpret construction drawings, blueprints, and specifications.</p><br> <p>Excellent communication and interpersonal skills for effective collaboration with project teams and stakeholders.</p><br> <p>Problem-solving abilities to address challenges and find innovative solutions during project execution.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Project Planning L3<br>Construction Budgeting L3<br>Commercial &amp; Residential Construction L3<br>Contingency Workforce Management L3<br>Project Management L3<br><br><br><u><b>Education</b></u> <br>Profesional degree in MMUP Engineer Registration (UPDA)<br>Bachelor's Degree in Civil Engineering or Engineering<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Project Engineer is responsible to oversee and manage projects, ensuring they are completed safely, efficiently, and within budget constraints. This role involves coordinating with various stakeholders, including architects, engineers, contractors, and subcontractors, to plan and execute activities effectively. The Project Engineer is responsible for ensuring that project specifications and quality standards are met while adhering to project timelines. Additionally, they play a key role in monitoring project progress, identifying and addressing any issues or risks, and providing regular updates to stakeholders. Ultimately, the job purpose of a Project Engineer is to facilitate the successful completion of projects while maintaining high standards of quality and safety.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Assist in project planning, scheduling, and coordination to ensure projects are completed on time and within budget.</p><br> <p>Review project specifications, drawings, and contracts to ensure compliance with design requirements and contractual obligations.</p><br> <p>Coordinate with architects, engineers, contractors, and subcontractors to resolve technical issues and ensure smooth project execution.</p><br> <p>Procure materials, equipment, and services required for operational activities, ensuring timely delivery and adherence to project specifications.</p><br> <p>Monitor progress, inspect work quality, and identify potential risks or delays, taking proactive measures to mitigate them.</p><br> <p>Prepare and maintain project documentation, including reports, drawings, change orders, and RFIs, to track project progress and ensure accurate record-keeping.</p><br> <p>Assist in cost estimation, budget management, and financial reporting to monitor project expenses and ensure cost-effectiveness.</p><br> <p>Coordinate with regulatory agencies to obtain necessary permits, approvals, and inspections, ensuring compliance with building codes and regulations.</p><br> <p>Communicate regularly with project stakeholders, including clients, consultants, and project teams, to provide updates on project status and address any concerns.</p><br> <p>Participate in project meetings, contribute to problem-solving discussions, and provide technical expertise and support to ensure project success.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>proficiency in construction project management methodologies and techniques.</p><br> <p>Strong understanding of construction principles, techniques, and materials.</p><br> <p>Ability to read and interpret construction drawings, blueprints, and specifications.</p><br> <p>Excellent communication and interpersonal skills for effective collaboration with project teams and stakeholders.</p><br> <p>Problem-solving abilities to address challenges and find innovative solutions during project execution.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Project Planning L3<br>Construction Budgeting L3<br>Commercial &amp; Residential Construction L3<br>Contingency Workforce Management L3<br>Project Management L3<br><br><br><u><b>Education</b></u> <br>Profesional degree in MMUP Engineer Registration (UPDA)<br>Bachelor's Degree in Civil Engineering or Engineering<br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The aquatic equipment maintenance technician's main mission is to ensure the proper functioning and sanitary safety of the pools (seawater and thermal water). He/She ensures that the water constantly meets the required physico-chemical and microbiological criteria, by applying filtration, disinfection, and treatment protocols. He/She performs daily checks (pH, temperature, disinfectant, turbidity), verifies and adjusts equipment (pumps, filters, dosers, valves, regulation), carries out first-level maintenance operations (cleaning, backwashing/regeneration, consumables monitoring) and ensures that the pools are ready for opening for treatments. In case of anomaly (parameter drift, alarms, breakdowns), He/She applies safety, lockout, and alert procedures to the manager, while strictly respecting hygiene rules, chemical safety, and control traceability.</p><p>Main Missions:</p><ul><li>Perform daily checks of water quality (pH, disinfectant, temperature, turbidity according to procedures imposed by his/her manager and according to standards).</li><li>Verify the operation of filtration/treatment equipment (pumps, filters, flow rate, valves, dosers, regulation).</li><li>Adjust treatment parameters in accordance with internal instructions (pH correction, disinfectant dosage, balancing).</li><li>Ensure disinfection and treatment effectiveness according to the establishment's protocol.</li><li>Perform filtration operations (backwashing/regeneration) according to the maintenance plan.</li><li>Control and maintain water circulation and homogeneity in the pools.</li><li>Perform pool cleaning (bottoms, walls, gutters/skimmers, suction/collection according to equipment).</li><li>Maintain associated areas and equipment (cleaning materials, grilles, drains, technical rooms according to internal rules).</li><li>Monitor pool availability for treatments (compliant water before opening).</li><li>Detect anomalies (non-compliance of water parameters, alarms, breakdowns) and apply the procedure: alert, safety, lockout.</li><li>Replace consumables / perform first-level maintenance (if within the defined scope).</li><li>Clean and check accessible parts of treatment and filtration systems.</li><li>Participate in diagnostics in case of breakdown and transmit information to the maintenance/technical department.</li><li>Ensure chemical safety: storage, handling of products, respect of PPE and instructions.</li><li>Respect hygiene and risk prevention rules (heat, humidity, chemicals, electrical risks).</li><li>Maintain records and traceability (monitoring notebooks, logs, quality/control documents).</li><li>Participate in internal audits/controls and preparation for regulatory checks.</li><li>Respect internal procedures and control deadlines (planned frequencies).</li><li>Alert the manager in case of repeated drift or situation not covered by instructions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Technician / BTS in Water Trades, Industrial Maintenance or equivalent.</li><li>2 to 5 years of experience in swimming pools, ideally in a hotel environment (Luxury/Thalasso), hospital or thermal.</li><li>Mastery of water treatment processes (physico-chemical, filtration, disinfection).</li><li>Mastery of measurement tools, water quality control (pH, TH, chlorine) and health risks (legionellosis).</li><li>Knowledge of specific constraints related to seawater (corrosion, salinity, etc.).</li><li>Ability to read technical plans, hydraulic diagrams and manage emergencies with responsiveness.</li><li>Absolute mastery of chemical and biological safety rules.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Advanced Technical Support Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails, phone calls and chats; Take ownership of customer-reported technical issues, investigating and resolving them from start to finish; Analyze and troubleshoot technical inquiries, identify root causes and provide effective solutions; Escalate complex issues to the appropriate internal teams while ensuring timely follow-up; Maintain accurate documentation of incidents, bugs, maintenance activities and resolutions; Coordinate and support on-site activities involving technicians, customers, and subcontractors; Contribute to and maintain the company’s support knowledge base and related documentation; Ensure all customer requests are handled in accordance with established Service Level Agreements (SLAs); What you need to succeed in this role: Excellent English communication skills (C1 for both spoken and written) ; At least 1–3 years of proven experience in a Technical Support, Systems Administration, or Advanced Technical Support ; Strong hands-on experience working with both Linux and Windows operating systems using the command line (CLI); Confidence navigating, analyzing and interpreting system logs to identify and troubleshoot technical issues; Excellent analytical and problem-solving skills, with the ability to investigate complex issues independently; Solid understanding of hardware, operating systems, networking, and how they work together; Ability to adapt quickly to new technologies and work effectively in dynamic technical environments; Customer-oriented and responsible attitude; Excellent interpersonal skills; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Will be a great plus: Hands-on experience with UAV/UAS systems, flight controllers, or embedded hardware; Experience with Linux system administration and terminal-based system maintenance; Strong knowledge of networking concepts, including cloud environments, firewalls, routing and port configuration; Experience performing remote hardware debugging and using low-level system diagnostic tools; Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.<br> Internal code: 37Z</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking a <strong>Senior Structural Engineer</strong> with experience in hyperscale and colocation data center facility design to join our growing Data Center practice. The ideal candidate will bring strong technical expertise in large scale concrete and steel structures, a proven track record delivering fast paced technology / industrial projects, and a passion for advancing low carbon and resilient design strategies.</p><br><p><em>This position offers the flexibility of a remote work schedule and can be based from a variety of locations in the US where AECOM has an office.</em></p><br><p><em><strong>Although the position is primarily remote periodic travel may be required for client meetings, key project milestones, onsite collaboration sessions, or other business‑critical activities. Travel is expected to be occasional and scheduled in advance</strong></em></p><br><p><strong>AECOM&nbsp;</strong>is a leader in the global data center consulting industry with robust teams in the Americas, Europe, Africa, Asia, and Australia. In this role, you will have the opportunity to work with our teams around the world on high-profile, fast-paced data center projects for global clients. This is a hands-on, client-facing role with an opportunity for upward career mobility. </p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Lead and perform structural design and analysis for multiple data center buildings, including hyperscale and colocation type facilities.</li><li>Develop design documentation for tilt-up concrete panels, precast structures, steel framing systems, and deep and shallow foundations.</li><li>Coordinate design deliverables with architectural, civil, MEP, and construction teams to ensure alignment with project objectives and client standards.</li><li>Oversee preparation of construction documents, specifications, and calculations, ensuring quality, code compliance, and technical excellence.</li><li>Provide mentorship and technical guidance to junior engineers and designers.</li><li>Engage with clients, contractors, and review authorities to address technical queries and design clarifications.</li><li>Support business development, proposal writing, and conceptual structural design for new pursuits.</li><li>Travel, as needed, for project-related activities such as client meetings and site visits.</li></ul><br>Qualifications<br><p><strong>Minimum Qualifications:</strong></p><br><ul><li>Bachelor's degree with a minimum of 8 years of relevant professional experience in building structures design and analysis or demonstrated equivalency of experience and or education in Structural or Civil Engineering.</li><li>Licensed U.S. Professional Engineer (PE or SE).</li><li>Experience specifically in data center, mission critical, or large scale logistics/industrial facilities.</li><li>Experience with BIM ACC (Revit), ETABS, RISA, RAM, SAP2000, Safe, etc.</li><li>Experience with precast concrete systems, steel design, seismic design, and foundation systems.</li><li>Demonstrated experience with low embodied carbon materials and sustainable structural design approaches.</li></ul><p><strong>Preferred Qualifications:</strong></p><br><ul><li>3+ years of experience with data center facilities and familiarity of data center specific design standards and structural resiliency requirements.</li><li>LEED, Envision, or active leader in SE 2050 implementation.</li><li>Expertise in low embodied carbon materials, sustainable structural systems, and emerging industry best practices</li><li>Excellent communication, coordination, and leadership skills.</li><li>Ability to work collaboratively with multidisciplinary and geographically diverse teams.</li><li>Ability to interpret and apply national and local building codes.</li></ul><br>Additional Information<br><ul><li>Relocation is not available for this role</li><li>Sponsorship is not available for this role</li><li><strong>THIS POSTING IS FOR A CURRENT VACANCY, AND AECOM INTENDS TO FILL THIS POSITION BY NOVEMBER 9, 2026.</strong></li></ul><p>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong><em>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</em></strong></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options<u>,</u>&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The QA/QC Manager is responsible for leading and managing the Quality Control and Quality Assurance functions of the assigned location working closely with the head of operations and other functional managers to ensure that products meet or exceed customer expectations, and that quality and compliance standards are met. The position holder will also develop and implement quality control plans and procedures and will manage a team of Quality Control and Quality Assurance professionals.</p><br><br><br><u><b>Job Responsibilities 1</b></u> <br><p>Enforces the implementation of quality control plans and procedures to ensure compliance with industry standards, customer requirements, and regulatory requirements.</p><br> <p>Ensures that all products delivered meet or exceed customer expectations, and that quality and compliance standards are met.</p><br> <p>Conducts regular quality audits to ensure compliance with quality standards and procedures.</p><br> <p>Works closely with all functional managers to identify and resolve quality issues, and to continuously improve product quality.</p><br> <p>Manages the non-conformance and corrective action process, ensuring timely and effective resolution of quality issues.</p><br> <p>Ensure that all quality documentation is accurate, complete, and up-to-date, and that it is stored and maintained in an appropriate manner.</p><br> <p>Develop and deliver quality training programs to ensure that all employees are aware of quality standards and procedures.</p><br> <p>Supervises all QA/QC plans as well as amendments and revisions in order to meet the project quality requirements and client’s expectations.</p><br> <p>Establishes project quality objectives in line with IMS corporate objectives and ensure to monitor submittals of QA/QC reports.</p><br> <p>Builds and implements a control system for suppliers and subcontractors.</p><br> <p>Manages/attends to all required/related meetings and arranges all project Quality requirements with the project owner/consultant and project management team.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p><strong>Responsible for ensuring compliance with all food safety standards and authorized to take corrective actions when necessary</strong></p><br><br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Experience in Quality Control and Quality Assurance, preferably in an industrial manufacturing environment.</p><br> <p>Strong knowledge and experience in quality standards, regulations, and compliance requirements.</p><br> <p>Efficient leadership and management skills, with the ability to inspire and motivate a team of professionals to achieve project objectives.</p><br> <p>Strong problem-solving and analytical skills, with the ability to analyze complex data and develop effective solutions.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Quality Assurance L3<br>Material testing &amp; Standard awareness L3<br>Statistical Quality Control L3<br>Sub-contractor Quality Management L3<br>QA Audits L3<br>Build High-Performing Teams<br>Provide Direction<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Dairy Science or Engineering<br>Profesional degree in Industrial Engineering or Lead Auditor certification (ISO 9001 or equal) or ASQC certification (CQM/CQE).<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Site Engineer safely participates in the accomplishment of project objectives through planning and scheduling, resource allocation and management, cost control, technical direction, compliance with quality standards and procedures.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Assist in project planning, including site layout, scheduling, and resource allocation, to ensure timely and efficient completion of projects.</p><br> <p>Supervise activities on-site, including monitoring progress, quality control, and adherence to safety regulations and building codes.</p><br> <p>Coordinate with architects, engineers, subcontractors, and suppliers to ensure smooth workflow and resolve any issues or conflicts that may arise.</p><br> <p>Manage the procurement, delivery, and storage of materials and equipment, ensuring adequate supply and timely delivery to support project requirements.</p><br> <p>Implement quality control measures to ensure that work meets project specifications, standards, and regulatory requirements.</p><br> <p>Provide technical support and guidance to workers and subcontractors, addressing any technical challenges or queries related to operational activities.</p><br> <p>Maintain accurate and up-to-date documentation of operational activities, including progress reports, site records, and as-built drawings, to track project milestones and ensure compliance with contractual obligations.</p><br> <p>Enforce safety protocols and regulations on-site, conducting regular safety inspections, and implementing corrective actions to prevent accidents and ensure a safe working environment.</p><br> <p>Monitor project costs and expenditures, identifying cost-saving opportunities, and implementing cost-effective solutions to stay within budget constraints.</p><br> <p>Communicate regularly with clients and project stakeholders, providing updates on project progress, addressing concerns, and ensuring client satisfaction throughout the process.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Comprehensive understanding of construction techniques, methods, and materials used in building projects, including structural design Proficiency in using construction-related tools, equipment, and software applications, such as AutoCAD, project management software, and surveying instruments.</p><br> <p>Strong problem-solving skills to analyze construction challenges, identify solutions, and make timely decisions to ensure project progress and quality.</p><br> <p>Knowledge of occupational health and safety regulations, including OSHA standards, to enforce safety protocols, conduct risk assessments, and maintain a safe working environment on-site.</p><br> <p>Effective communication skills to liaise with project stakeholders, subcontractors, and construction workers, conveying information clearly, resolving conflicts, and facilitating collaboration to achieve project goals.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Site Logistics L2<br>Resource Management L2<br>QA/QC L2<br>Plans &amp; Drawings L2<br>HSE L2<br><br><br><u><b>Education</b></u> <br>Profesional degree in MMUP Engineer Registration (UPDA)<br>Bachelor's Degree in Civil Engineering or Engineering<br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Join a hotel that's part of the Accor network, a group that brings together more than 5,500 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Here, we believe in you and what you bring to the table. Opportunities for growth and development abound. Every project, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and our planet. Together, we embody the vision of responsible hospitality. Become a Heartist, and let your heart guide you in this world where life beats stronger.</font></font></p><p><font dir="auto" ><font dir="auto" >The aquatic equipment maintenance technician's main mission is to ensure the proper functioning and sanitary safety of the pools (seawater and thermal water). They ensure that the water constantly meets the required physicochemical and microbiological criteria by applying filtration, disinfection, and treatment protocols. They perform daily checks (pH, temperature, disinfectant, turbidity), verify and adjust the equipment (pumps, filters, dosing systems, valves, controls), carry out first-level maintenance operations (cleaning, backwashing/regeneration, monitoring of consumables), and ensure that the pools are ready for opening for treatments. In case of an anomaly (parameter deviation, alarms, breakdowns), he/She applies the procedures for securing, locking out and alerting the person in charge, while strictly respecting the rules of hygiene, chemical safety and the traceability of controls.</font></font></p><p><font dir="auto" ><font dir="auto" >Main Missions:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Carry out daily water quality checks (pH, disinfectant, temperature, turbidity according to the procedures imposed by the manager and according to the standards).</font></font></li><li><font dir="auto" ><font dir="auto" >Check the operation of the filtration/treatment equipment (pumps, filters, flow rate, valves, dosers, regulation).</font></font></li><li><font dir="auto" ><font dir="auto" >Adjust treatment parameters according to internal guidelines (pH correction, disinfectant dosage, balancing)</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure disinfection and treatment effectiveness according to the establishment's protocol.</font></font></li><li><font dir="auto" ><font dir="auto" >Carry out the filtration operations (backwashing/regeneration) according to the maintenance plan.</font></font></li><li><font dir="auto" ><font dir="auto" >Control and maintain the circulation and good homogeneity of the water in the basins.</font></font></li><li><font dir="auto" ><font dir="auto" >Carry out the cleaning of the pools (bottoms, walls, gutters/skimmers, vacuuming/collecting according to equipment).</font></font></li><li><font dir="auto" ><font dir="auto" >Maintain the areas and associated equipment (cleaning equipment, grates, drains, technical rooms according to internal rules).</font></font></li><li><font dir="auto" ><font dir="auto" >Monitor the availability of treatment pools (water compliant before opening).</font></font></li><li><font dir="auto" ><font dir="auto" >Detect anomalies (non-compliance of water parameters, alarms, breakdowns) and apply the procedure: alert, safety measures, lockout/tagout.</font></font></li><li><font dir="auto" ><font dir="auto" >Replace consumables / perform first-level maintenance (if within the defined scope).</font></font></li><li><font dir="auto" ><font dir="auto" >Clean and inspect accessible parts of treatment and filtration systems.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in troubleshooting in case of failure and transmit the information to the maintenance/technical department.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensuring chemical safety: storage, handling of products, compliance with PPE and instructions.</font></font></li><li><font dir="auto" ><font dir="auto" >Respect hygiene rules and risk prevention measures (heat, humidity, chemicals, electrical risks).</font></font></li><li><font dir="auto" ><font dir="auto" >Keep records and tracking (tracking books, logs, quality/control documents).</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in internal audits/controls and the preparation of regulatory checks.</font></font></li><li><font dir="auto" ><font dir="auto" >Respect internal procedures and control deadlines (planned frequencies).</font></font></li><li><font dir="auto" ><font dir="auto" >Alert the person in charge in case of repeated deviations or situations not covered by the instructions.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Technician / BTS M water treatment, Industrial Maintenance or equivalent.</font></font></li><li><font dir="auto" ><font dir="auto" >2-5 years experience in swimming pools, ideally in a hotel (Luxury/Thalasso), hospital or thermal environment.</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of water treatment processes (physico-chemical, filtration, disinfection).</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of measurement tools, water quality control (pH, TH, chlorine) and health risks (Lionellosis).</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of the specific constraints related to seawater (corrosion, salinity, etc.).</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to read technical plans, hydraulic diagrams and manage emergencies with responsiveness.</font></font></li><li><font dir="auto" ><font dir="auto" >Absolute mastery of chemical and biological safety rules.</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>VOTRE RÔLE ET VOS MISSIONS</span><p><span>Vous souhaitez intégrer une organisation dynamique et structurée ? Ce poste vous offre l’opportunité de contribuer à la fluidité de notre processus opérationnel de facturation. </span><span>En tant que Aide Chargé de gestion, vous jouez un rôle clé dans la gestion opérationnelle et financière de notre entreprise en assurant le traitement des dossiers d’assistance d’un domaine, dans tout ou partie des activités de gestion (Gestion clients, gestion prestataires, suivi d’activité).</span></p><br><p><span>Vos principales missions seront :&nbsp;</span></p><br><ul><li><span>Vérifier la conformité et la validité des factures reçues ;</span></li><li><span>Saisir précisément les données de facturation dans nos systèmes ;</span></li><li><span>Traiter et suivre l’état des factures jusqu’à leur validation ;</span></li><li><span>Collaborer avec le service des opérations, comptabilité et les fournisseurs pour résoudre les anomalies ;</span></li><li><span>Rechercher les justificatifs nécessaires à la refacturation ;</span></li><li><span>Déterminer les montants à prendre en charge et saisir les données nécessaires aux paiements ou à l’établissement des refacturation ;</span></li><li><span>Procéder à la préparation et à l’envoi des reportings après avoir corrigé les anomalies ;</span></li><li><span>Participer à l’amélioration continue des procédures de facturation.</span></li></ul><span>VOTRE PROFIL</span><p><span>Les compétences essentielles pour réussir dans ce poste sont : </span></p><br><p><strong><span>Compétences techniques :</span></strong></p><br><ul><li><span>Maitriser l’applicatif métier et les logiciels informatiques et bureautiques</span></li><li><span>Maitriser les techniques d’évaluation et règlement des sinistres,</span></li><li><span>Maitriser les contrats et produits de son domaine d’activité,</span></li><li><span>Connaitre les procédures de Gestion</span></li><li><span>Maitriser l’utilisation des transactions informatiques de Gestion des règlements et les procédures de gestion associées,</span></li><li><span>Connaitre son environnement professionnel.</span></li></ul><p><strong><span>Diplômes et niveau d’expérience requis :</span></strong></p><br><ul><li><span>Diplôme universitaire dans la Gestion Financière, Comptabilité/ Finances.</span></li></ul><span><span>POURQUOI NOUS REJOINDRE ?</span></span><span>Vous rejoignez une entreprise très attachée à la qualité de vie au travail de ses salariés et qui offre de nombreux avantages collaborateurs&nbsp;: </span><ul><li><span><span>Rémunération intéressante&nbsp;</span></span></li><li><span>Couverture santé et prévoyance&nbsp;</span></li><li><span>Politique parentale avantageuse</span></li></ul><p><span>Nous sommes fiers d'être un employeur qui offre l'égalité des chances aux candidats et aux employés. Si vous avez des besoins spécifiques nécessitant des aménagements pendant le processus de candidature, veuillez envoyer un e-mail à AXA Partners Global HR à l'adresse Response.globalhr@partners.axa.</span></p><br><p><span><span>Rejoignez une entreprise qui contribue à la protection des forêts ! Chez AXA Partners, nous plantons un arbre pour chaque nouvelle recrue (en CDI) (Pour en savoir plus sur le programme Reforest, cliquez&nbsp;</span><span>ici)</span></span></p><br><span>VOTRE ENVIRONNEMENT DE TRAVAIL</span><p><span>Notre raison d’être chez AXA ? Chaque jour, nous agissons ensemble pour le progrès humain en protégeant ce qui compte dans + de 50 pays. Accompagner près de 95 millions de clients à chaque étape de leur vie, une mission qui donne le sourire et envie de se lever le matin à nos employés et agents (+ de 145 000 dans le monde !).</span></p><br><p><span><span>Chez AXA, nous sommes riches de nos singularités et accueillons tous les profils dans leur diversité. Au-delà de mener une</span> politique inclusive engagée<span>, nous agissons au quotidien en tant qu’employeur citoyen et responsable pour des causes sociétales &amp; environnementales.</span></span></p><br><p><span><span> Ces ambitions vous parlent ? Alors rejoignez un des leaders de l’assurance et venez changer le monde avec nous !</span></span></p><br><p><span><strong><span>AXA Partners</span></strong><span> est un acteur mondial qui offre des solutions innovantes et complètes d'assistance (auto, habitation, santé, médical-voyage) et d'assurance emprunteur et de protection financière, pour permettre à chacun de faire face aux aléas de la vie.</span></span></p><br><p><span>Filiale à 100 % du Groupe AXA, nos bureaux sont implantés dans plus de 20 pays et permettent à nos équipes d’opérer 24h/24, 7j/7 partout dans le monde. Notre raison d’être&nbsp;: soutenir des milliers de personnes lorsqu’elles en ont le plus besoin, en protégeant ce qui compte dans les moments importants. Nos équipes mettent à leur service des solutions qui allient le meilleur de la technologie et la chaleur d'un contact humain.</span></p><br><p><span><br><strong>Ce qui nous différencie ?</strong>&nbsp;<br>Un esprit pionnier qui nous pousse&nbsp;à aller de l’avant et nous adapter, depuis plus de 65 ans, aux&nbsp;évolutions sociétales et technologiques,&nbsp;à l’émergence de nouveaux risques, et aux nouveaux besoins des consommateurs. Rien de tout cela ne serait possible, sans l’expertise et la passion qui animent nos 8 000 collaborateurs qui travaillent main dans la main avec un solide réseau de plus de 55 000 professionnels&nbsp;à travers le monde.&nbsp;<br>Ils partagent tous fièrement un objectif commun :&nbsp;être présents dans les moments importants.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Logistics Supervisor is to oversee and coordinate the logistics operations within an organization, ensuring efficient transportation, distribution, and storage of goods and materials. This role involves managing a team of logistics personnel, including drivers, warehouse workers, and administrative staff, to optimize productivity and meet operational goals. Additionally, The Logistics Supervisor is responsible for planning and scheduling logistics activities, monitoring inventory levels, and implementing process improvements to enhance efficiency and cost-effectiveness. They play a critical role in ensuring timely delivery of products, maintaining accurate records, and upholding safety and regulatory compliance standards within the logistics department. </p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Ensure effective and timely implementation of all Logistics daily operational goals.</p><br> <p>Assist in developing logistics programme along with support plans, budget requirements and organization timelines for new operations.</p><br> <p>Maintain and manage relations with warehouses, carriers, customs broker, and customers.</p><br> <p>Negotiate and support logistics costs meant for 3rd party logistics providers assisting yearly budget goals.</p><br> <p>Ensure that all parties are working together to guarantee that shipments are packed, sent and delivered in a timely manner.</p><br> <p>Develop logistics programme along with support plans, budget requirements and organization timelines for new operations.</p><br> <p>Assist in the evaluation of potential logistic suppliers and appropriate delivery management booking systems.</p><br> <p>Coordinate and present logistics support to ongoing operations.</p><br> <p>Assist in developing and executing tools and methodologies to enable effective implementation of logistic plans.</p><br> <p>Assist in designing and developing standard operating methods to manage logistics operations efficiently.</p><br> <p>Plan or implement improvements to internal or external logistics systems or processes.</p><br> <p>Comply with all applicable Company directives, policies, and procedures.</p><br> <p>Ensure the organization’s safety policies are strictly followed.</p><br> <p>Assist in developing and maintaining logistic process documentation.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p>Establish and manage relations with warehouses, carriers, customs broker, and customers.</p><br> <p>Ensure customers receives their products/materials in a timely manner and good condition.</p><br> <p>Communicate effectively with clients and responding to their requirements.</p><br> <p>Ensure to develop methods of stock control, closely monitors warehousing management, and regularly submits situation reports on stocks, equipment and prepositioned goods.</p><br> <p>Ensure to plan site set-up to move labor, plant, and materials around site efficiently (e.g., hoarding, gates, site accommodation, cranes, hoists, security, temporary services, material delivery and waste management strategy, catering).</p><br> <p>Ensure to plan internal and external logistics routes through the project phases focusing on separation of vehicles, machinery and people. Lay down areas and offloading points.</p><br> <p>Ensure to pre-plan the usage of key assets such as hoists to ensure planned assets meet the needs of the program.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Thorough understanding of logistics principles, including transportation, inventory management, and supply chain operations.</p><br> <p>Strong leadership and managerial skills to effectively oversee logistics personnel and coordinate day-to-day operations.</p><br> <p>Excellent organizational abilities to plan and schedule logistics activities, optimize routes, and ensure timely delivery of goods.</p><br> <p>Proficiency in using logistics software and systems to track shipments, manage inventory, and analyze performance metrics.</p><br> <p>Problem-solving skills to address logistical challenges, resolve issues, and implement process improvements for enhanced efficiency.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>Quality<br>Leadership<br>Auditing Standards L2<br>Inventory Control L2<br>Stocking L2<br>Trade Compliance L2<br>Agility<br>Inventory Analysis &amp; Reporting L2<br>AI Fluency<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Business Administration or Supply Chain/Logistics related course<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Are you a current Elekta employee? &nbsp;</b><p>Please click here to apply through our internal career site<span><b><u>Find Jobs - Elekta</u></b></span>.</p><br><b>We don’t just build technology. We build hope for everyone dealing with Cancer.</b><br><p><span>Elekta is shaping the standard of care, together with healthcare providers, by developing precision radiation medicine that brings advanced radiotherapy into routine clinical practice. Our solutions support consistent, efficient and personalized care, addressing evolving patient needs. Through adaptive radiotherapy, precision treatment delivery and integrated workflows, Elekta supports care teams across a range of clinical settings. Each year more than 2 million patients are treated using Elekta solutions across over 130 countries. Elekta is headquartered in Stockholm, Sweden, with over 4,000 employees and offices in more than 40 countries. The company is listed on Nasdaq Stockholm. For more information, visit&nbsp;</span><span>elekta.com</span><span>.</span><br></p><br><b>Description</b>As a Project Manager at Elekta, you will play a key role in delivering customer projects safely, on time, within budget, and to the highest quality standards. You will lead the end-to-end execution of multiple installation and implementation projects while serving as the primary point of contact for customers throughout the project lifecycle.<br>Working closely with Sales, Service, Clinical Applications, Logistics, Finance, and Order Fulfilment teams, you will coordinate all project activities, proactively manage risks, monitor financial performance, and ensure successful project completion. Your ability to build strong customer relationships, maintain project governance, and drive operational excellence will directly contribute to customer satisfaction, revenue realization, and Elekta's mission of advancing cancer care worldwide.<b>Responsibilities</b>• Lead the end-to-end execution of assigned customer projects in accordance with Elekta's project management methodology, quality standards, and operational procedures.<br>• Develop and maintain comprehensive project plans, ensuring alignment with contractual commitments, customer expectations, and internal milestones.<br>• Serve as the primary interface between Elekta and the customer throughout the project lifecycle, ensuring clear communication and effective stakeholder management.<br>• Coordinate cross-functional teams including Sales, Service, Clinical Applications, Logistics, Manufacturing, Finance, and external partners to ensure successful project execution.<br>• Identify, assess, and proactively manage project risks, issues, dependencies, and mitigation plans to minimize project impact.<br>• Monitor project scope, schedule, cost, and quality while ensuring compliance with contractual obligations and company policies.<br>• Manage project financial performance, including milestone achievement, revenue recognition readiness, invoicing support, cost control, profitability, and receivables follow-up.<br>• Maintain accurate project documentation, governance records, status reports, and project forecasts within Elekta's business systems.<br>• Lead regular project review meetings with customers and internal stakeholders, providing transparent communication on project progress, risks, and next steps.<br>• Ensure all installation readiness activities are completed before site deployment, including coordination of customer responsibilities and internal deliverables.<br>• Support forecasting activities by maintaining accurate project schedules and expected revenue realization dates.<br>• Drive timely project closure, ensuring contractual deliverables are completed, documentation is finalized, lessons learned are captured, and customer acceptance is obtained.<br>• Contribute to continuous improvement initiatives by identifying opportunities to improve project execution, processes, customer experience, and operational efficiency.<br>• Promote a culture of safety, quality, compliance, and customer focus throughout project execution.<br>• Bachelor's degree in Engineering, Business, Healthcare, or a related field.<br>• Proven experience managing complex customer-facing projects, preferably within medical devices, healthcare technology, engineering, or capital equipment industries.<br>• Formal Project Management certification (PMP, PRINCE2, IPMA, or equivalent) is considered an advantage.<br>• Experience managing project financials, budgets, forecasting, and revenue milestones.<br>• Strong understanding of project management methodologies and risk management practices.<br>• Proficiency in Microsoft Office applications and project management tools.<br>• Fluent English, both written and spoken.<br>• Willingness to travel up to 50%.<b>Authorities</b>.<b>Relevant Knowledge, skills and competencies</b>• Strong project planning, organization, and prioritization skills.<br>• Excellent analytical, problem-solving, and decision-making capabilities.<br>• Ability to manage multiple projects simultaneously in a dynamic environment.<br>• Strong customer focus with excellent stakeholder management skills.<br>• Effective communication, negotiation, and presentation skills.<br>• High level of accountability, ownership, and attention to detail.<br>• Self-motivated, proactive, and results-oriented.<br>• Ability to work collaboratively across multicultural and cross-functional teams. </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.</p><br> <p>We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.</p><br> <p>DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?</p><br> <p><span>YOUR ROLE</span></p><br> <p><span>Coordinate, supervise and ensure the efficient management of local and international logistics flows to meet performance, quality and customer satisfaction objectives while optimizing costs</span></p><br> <p><span>WHAT ARE YOU GOING TO DO?</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supervise the organization of national &amp; international flows.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure the compliance of shipments (customs, local and international regulations).</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage the management of transport documents (LTA, BL, certificates of origin, etc.).</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and implement logistics operations planning.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure the adequacy between human and material resources and the volumes to be processed.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supervise and motivate operational teams.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure ongoing training and skills development for employees.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage planning and allocate tasks according to priorities.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Act as the main point of contact for strategic customers.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle specific requests, resolve incidents and ensure customer satisfaction.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Propose solutions to meet specific customer needs.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify and implement solutions to improve operational efficiency.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analyze performance and produce reports.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor developments in the sector.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Negotiate with carriers, shipping companies, and other partners.</span></p><br> <p><span>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor and evaluate the performance of subcontractors and logistics partners.</span></p><br> <p><span>WHAT ARE WE LOOKING FOR? </span></p><br> <p><strong><span>Essential</span></strong></p><br> <p><strong><span>Desirable</span></strong></p><br> <br> <p><strong><span>Education &amp; Qualifications</span></strong></p><br> <p><em><span>BAC+4 // Diplom in logistics</span></em></p><br> <br> <p><strong><span>Experience</span></strong></p><br> <ul> <li><span>Minimum 5 years of experience in the freight forwarding industry – Project Logistics experience essential</span></li> <li><span>Ability to communicate, present and&nbsp;influence&nbsp;all levels of the organization, including executive and C-level</span></li> <li><span>Proven ability to drive the sales process from plan to closure</span></li> <li><span>Proven ability to articulate the distinct aspects of products and services</span></li> </ul> <br> <p><strong><span>Specialist Knowledge, Skills &amp; Characteristics</span></strong></p><br> <ul> <li><span>Logistics Knowledge &nbsp;</span></li> <li><span>Process Optimization </span></li> <li><span>Leadership </span></li> <li><span>Problem-Solving </span></li> <li><span>Communication</span></li> </ul> <br> <p><strong><span>Interpersonal &amp; Communication Skills</span></strong></p><br> <ul> <li><span>Leadership and Team Management </span></li> <li><span>&nbsp;Cross-Functional Collaboration &nbsp;</span></li> <li><span>Client and Customer Communication</span></li> </ul> <br> <p><span>WHAT DO WE HAVE TO OFFER? </span></p><br> <p><span>With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. </span></p><br> <p><span>There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.</span></p><br> <p><span>ABOUT TOMORROW</span></p><br> <p><span>We value your professional and personal growth. That is why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. </span></p><br><p>As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.&nbsp;</p><br> <p>Please note: &nbsp;Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description</p><br><br><br><p><b>Brand &amp; Customer Manager – Vaccines LevNA Cluster</b></p><br><br><p><b>Including Pharmacist Responsible for Scientific Information Accountability – Algeria</b></p><br><br><br><p>At our company, we are dedicated to advancing the prevention and treatment of diseases in people and animals through innovative health solutions. We are seeking a dynamic and experienced <b>Brand &amp; Customer Manager</b> to lead brand strategy, customer engagement, and marketing execution for the Vaccines portfolio across the LevNA Cluster, covering Algeria, Morocco, Tunisia, Lebanon, Jordan, Syria, Iraq, and Iran, in alignment with business priorities and applicable compliance requirements.</p><br><br><br><br><p>In addition to leading the Vaccines portfolio across the cluster, the incumbent will serve as the designated <b>Pharmacist Responsible for Scientific Information in Algeria</b>, ensuring appropriate governance of scientific information, promotional activities, regulatory interactions, and compliance with applicable pharmaceutical regulations.</p><br><br><br><p>If you are passionate about making a meaningful impact and have a proven track record in brand management, marketing excellence, and cross-functional collaboration, we invite you to join our team and contribute to our mission of saving and improving lives around the world.</p><br><br><br><b>Brand Strategy, Customer Engagement &amp; Marketing Execution</b><br><ul><li>Lead brand and marketing efforts for the Vaccines portfolio across the LevNA Cluster, leveraging market insights, customer understanding, and direct marketing strategies tailored to the cluster's diverse markets.</li><li>Develop and execute comprehensive brand and customer engagement plans for key Vaccines brands, ensuring alignment with business objectives across Algeria, Morocco, Tunisia, Lebanon, Jordan, Syria, Iraq, and Iran.</li><li>Conduct and analyze market research to understand customer needs, product requirements, competitive dynamics, and opportunities for Vaccines market development across the LevNA Cluster.</li><li>Manage Vaccines product life cycles across the LevNA Cluster, including brand strategy, product direction, advertising, pricing inputs, expense budgets, performance monitoring, and profit plans.</li><li>Collaborate with cross-functional teams and external stakeholders across the LevNA Cluster to define customer needs, develop product requirements, and support effective execution for the Vaccines portfolio.</li><li>Review and enhance current Vaccines offerings, campaigns, and customer engagement initiatives based on market feedback, performance insights, and competitive analysis across LevNA markets.</li><li>Prepare and coordinate Vaccines product introductions, updates, and promotional initiatives to support successful market entry, customer engagement, and sustained growth across the LevNA Cluster.</li><li>Develop and manage promotional and advertising campaigns to strengthen Vaccines brand positioning and drive compliant customer engagement across the LevNA Cluster.</li><li>Forecast, plan, and monitor costs and resource requirements for assigned projects, activities, and vendor-related service agreements.</li><li>Apply knowledge of internal and external business challenges to recommend improvements to products, processes, or services.</li><li>Act as a team or project lead, guiding and coaching colleagues with less experience, fostering teamwork and open discussion of issues.</li><li>Solve complex business challenges by bringing a fresh perspective to existing solutions, clearly communicating difficult issues, and building alignment around recommendations.</li></ul><br><b>Scientific Information, Promotional Compliance &amp; Regulatory Interface – Algeria</b><br><ul><li>Serve as the designated <b>Pharmacist Responsible for Scientific Information</b> in Algeria, ensuring that all scientific, promotional, advertising, and educational activities are conducted in compliance with applicable regulations, ethical standards, approved product information, and company policies.</li><li>Act as the primary affiliate representative and liaison with relevant Health Authorities for matters related to medical promotion activities, including promotional licensing, advertising approvals, scientific events, Medical Representative authorizations, regulatory declarations, renewals, and required submissions.</li><li>Oversee the review and approval of scientific, promotional, and educational materials across all engagement channels, ensuring accuracy, scientific integrity, alignment with approved product information, and compliance with local regulatory requirements.</li><li>Ensure Medical Representatives meet applicable qualification, training, and authorization requirements and maintain the highest standards of ethical and compliant customer engagement practices.</li><li>Partner closely with Medical, Regulatory Affairs, Compliance, and Commercial teams to ensure alignment between approved registration documentation, scientific communications, promotional activities, and evolving regulatory requirements.</li><li>Maintain effective governance, documentation, and inspection readiness for scientific information and medical promotion activities, supporting regulatory audits, inspections, and inquiries as required.</li></ul><br><p><b>Qualifications Required</b></p><br><br><br><ul><li>Pharmacist qualification is required.</li><li>Relevant experience in brand management, product management, market research, project management, strategic planning, creative campaign development, marketing budget management, product life-cycle management, marketing data analysis, pricing strategies, and marketing strategy implementation, preferably within Vaccines or specialty pharmaceutical portfolios across multi-market environments.</li><li>Strong market research and analytical skills to evaluate market requirements, customer needs, and emerging trends.</li><li>Proficiency in customer engagement, direct marketing techniques, and channel activation strategies.</li><li>Experience in product management, including product life-cycle management and development.</li><li>Ability to develop and implement comprehensive marketing strategies, including advertising, promotional planning, and pricing inputs.</li><li>Strong understanding of pharmaceutical promotion, scientific information governance, promotional compliance, and applicable regulatory requirements.</li><li>Excellent communication skills to manage internal alignment and external stakeholder engagement across multiple LevNA markets.</li><li>Strong capability in managing pricing inputs, expense budgets, and performance tracking.</li><li>Experience coordinating with cross-functional teams, suppliers, customers, Medical, Regulatory Affairs, and Compliance partners across multiple markets.</li><li>Ability to prepare and execute product introductions, brand updates, and associated promotional campaigns.</li><li>Strong leadership skills, including strategic planning, entrepreneurship, innovation, business acumen, coaching, talent development, and execution excellence.</li><li>Strong commitment to diversity and inclusion, with the ability to influence, motivate, and build effective partnerships.</li><li>Excellent emotional intelligence, decision-making, ownership, and accountability are required.</li></ul><br><p><b>Location</b>: Algeria</p><br><br><br><p><b>Required Skills: </b></p><br><br>Adaptability, Adaptability, Agile Methodology, Animal Health Sales, Brand Management, Brand Marketing, Brand Strategy, Communication Campaign, Creative Campaign Development, Cross-Functional Collaboration, Customer Engagement, Direct Marketing, Inspection Readiness, Interpersonal Relationships, Marketing Budget Management, Marketing Data Analysis, Marketing Management, Marketing Strategies, Marketing Strategy Implementation, Market Research, Pricing Strategies, Product Lifecycle Management (PLM), Product Management, Project Management, Regulatory Affairs Compliance {+ 2 more}<br><p><b>Preferred Skills: </b></p><br><br><br><p>Current Employees apply HERE</p><br><br><br><p>Current Contingent Workers apply HERE</p><br><br><br><p><b>Search Firm Representatives Please Read Carefully&nbsp;</b><br>Merck &amp; Co., Inc., Rahway, NJ, USA, also known as Merck Sharp &amp; Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.&nbsp;</p><br><br><br><p><b>Employee Status: </b></p><br><br>Regular<br><p><b>Relocation:</b></p><br><br><br><p><b>VISA Sponsorship:</b></p><br><br><br><p><b><span>Travel Requirements:</span></b></p><br><br><br><p><b>Flexible Work Arrangements:</b></p><br><br>Not Applicable<br><p><b>Shift:</b></p><br><br><br><p><b>Valid Driving License:</b></p><br><br><br><p><b>Hazardous Material(s):</b></p><br><br><br><p><b>Job Posting End Date:</b></p><br><br>07/31/2026<p><b><span>*A job posting is effective until 11:59:59PM on the day <u>BEFORE</u>&nbsp;the listed job posting end date. Please ensure you apply to a job posting no later than the day <u>BEFORE</u> the job posting end date. </span></b></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><span>Role Title</span><br><p><strong><span>Customer Service and Sales Assistant</span></strong></p><br><br><span>Role Information</span><br><p><strong><span>&nbsp;Pay Band</span></strong></p><br><br><p><strong><span>&nbsp;Location</span></strong></p><br><br><p><strong><span>&nbsp;Duration</span></strong></p><br><br><p><strong><span>&nbsp;Reports to:</span></strong></p><br><br><p><strong><span>Hourly Paid</span></strong></p><br><br><p><strong><span>Algiers, Algeria</span></strong></p><br><br><p><strong><span>1 year (renewable)</span></strong></p><br><br><p><strong><span>Customer Services and Sales Manager Algeria</span></strong></p><br><br>&nbsp;<br><span>Role purpose</span><br><p><span>To project a professional image of British Council and provide a high quality and integrated enquiry and consultancy service for all British Council’s English and Exams activities, product, and services. To demonstrate the required attitudes, skills, behaviors and knowledge in accordance with British Council Customer Service Standards. </span></p><br><br><p><span>To promote and cross sell British Council products and services meeting British Council sales targets (new and existing students/candidates), Key Performance Indicators (KPIs) and supporting Teaching Centre and Exams teams to achieve their annual business targets and objectives</span></p><br><br>&nbsp;<br><span>About us </span><br><p><span>The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections, and engendering trust.</span></p><br><br><br><p><span>We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.</span></p><br><br><br><p><span>The British Council is an equal opportunities and diversity employer, and the post-holder will play a role in ensuring that Equality, Diversity, and Inclusion polices are consistently applied through the Human Resources operation. </span></p><br><br><br><p><span>The British Council has a fundamental duty of care of all children engaged in activities with us under our mandatory Child Protection Policy. All our employees must be familiar with and follow the Child Protection Code of Conduct. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989.</span></p><br><br><br><br><br><span>Geopolitical/SBU/Function overview:</span><br><p><span>Algeria is the largest country in Africa with a population of 41 million, the second largest in MENA, speaking Arabic, French and a significant number of Amazigh (Berber) languages. 70% of the population is under 30 years of age. A stated objective of the Algerian government is to create economic growth and jobs to meet the aspirations of young people. Education is a priority, with high levels of investment. With its demographic boom school and university education has expanded greatly. </span></p><br><br><br><p><span>The team will be based in Algiers and will consist of 2 Customer Services and Sales Advisors, 2 Customer Service and Sales Assistants, 10 consultants, and a Customer Services and Sales Manager (CSM) reporting to the Cluster Customer Management and Sales Lead (Algeria, Morocco and Tunisia). </span></p><br><br><br><p><span>Our vision is to offer the most Trustworthy, Inspiring and Effective customer service, requiring the least effort from our customers, and where customers experience an outstanding service that enhances the reputation of the British Council.</span></p><br><br><br><p><span>British Council MENA Customer Services and Sales teams will maintain standard Key Performance Indicators that will be evidenced by the annual Mystery Shopping and Customer Effort Assessment. These standards will be reflected in the day to day operations and deliverables.</span></p><br><br><span>Main opportunities/challenges for this role:</span><br><p><span>The Customer Services and Sales Team across the cluster works on a shift basis designed to meet customers’ needs within operational constraints. On occasions, the post holder might be required to work outside the standard working hours and during the weekend. Any additional hours worked will be compensated according to British Council policy.</span></p><br><br><br><p><span>Post holders may be assigned to the specialised hubs or teams and rotated between the hubs regularly, in order to provide them with an opportunity to broaden their skills and gain experience.</span></p><br><br><span>Main Accountabilities:</span><br><p><strong><span>New &amp; existing customer enquiries </span></strong></p><br><br><ul><li><span>To meet and greet face to face customers and respond to all customer enquiries – face to face, calls, emails and social media with a polite and pleasant manner following British Council standards and service strategies e.g. call greeting, call handling, and call closing </span></li><li><span>To generate and/or raise interest level of customers to book them for a placement test or consultation, register for an Exam or attend an event.</span></li><li><span>To create CRM accounts/leads/opportunities/cases immediately when an enquiry is received from a customer.&nbsp; CRM records must be updated from time to time so that there is a complete history of actions/communications with the customer and sales performance can be monitored. </span></li><li><span>To follow up with customers to remind them of their consultation appointment and course/exam/event registration prior to the date of the activities.</span></li><li><span>To offer a one-stop solution or pass enquiries and complaints to the right person, team, or department for their timely follow-up with customers</span></li><li><span>To accept and process refunds and transfer requests from existing customers according to the policy</span></li></ul><br><p><strong><span>Sales</span></strong></p><br><br><ul><li><span>To meet or exceed sales targets (new and existing students) and KPIs </span></li><li><span>To administer placement tests and provide consultation services to students on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale</span></li><li><span>To register Exams candidates online in a professional and friendly manner </span></li><li><span>To cross sell relevant British Council services and products where appropriate</span></li><li><span>To carry out after sales follow up and phone existing students to remind them to re-register for the next term and understand and log their reasons for not continuing with the British Council.</span></li><li><span>To make outbound calls to prospective and existing Exams candidates to improve sales conversions</span></li></ul><br><p><strong><span>Registration &amp; Financial Compliance: </span></strong></p><br><br><p><strong><span>In line with the regional cash handling policy Customer Services Advisor is required to:</span></strong></p><br><br><ul><li><span>Collect&nbsp;income received and transfer it accurately onto SAP or other financial systems, to maintain records on the system and complete daily reconciliations </span></li><li><span>Ensure that all income collected is reconciled and posted accurately in system</span></li><li><span>Meet requirements of audit and financial reporting and any discrepancy is reported to line management within stipulated deadline</span></li></ul><br><p><strong><span>Product and offer knowledge</span></strong></p><br><br><ul><li><span>To acquire and always maintain an excellent level of product knowledge by attending product training and observing classes.&nbsp; </span></li><li><span>To acquire and always maintain an excellent knowledge of pricing, discounts and offers.</span></li></ul><br><p><strong><span>Systems and record keeping</span></strong></p><br><br><ul><li><span>To be proficient in using relevant systems, such as call centre system, CRM, student registration system (TCMS) and on-line booking systems.</span></li><li><span>To maintain and update all databases and statistics and reports in a timely and accurate manner.</span></li></ul><br><p><strong><span>Other support duties</span></strong></p><br><br><ul><li><span>To participate and/or provide sales support in all sales and marketing events (in or out of the centre) to create awareness and generate leads for the centre.</span></li></ul><ul><li><span>Ensure the front of house and consultation areas are suitably stocked with up-to-date display and promotional materials</span></li></ul><ul><li><span>Provide verification services for UK certificates</span></li><li><span>Conduct telephone-based surveys or gather other customer data</span></li></ul><p><span>Regularly observe Teaching Centre classes and/or visit Exams venues</span></p><br><br><br><p><strong><em><span>Other Responsibilities and main duties</span></em></strong></p><br><br><p><span>As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues across the cluster in tasks that ensure the smooth running of the operations. This might include participation in Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch Promotions for example.&nbsp;&nbsp; You may also be required to perform other duties as directed by Line Manager.</span></p><br><br><span>Key Relationships:</span><br><p><span>Maintain close working relationship with wider Cluster Customer Service team and attend all briefings and meetings. </span></p><br><br><br><p><strong><em><span>Internal</span></em></strong></p><br><br><p><span>Customer Services and Sales colleagues and temporary staff, Teaching and Exams Management, Teachers, Marketing Team, Projects Team, Regional &amp; Global Customer Services and Sales Teams</span></p><br><br><br><p><strong><em><span>External</span></em></strong></p><br><br><p><span>Students, Candidates, Partners, Corporate Clients and other customers</span></p><br><br><br><br><span>Role Requirements:</span><br><p><strong><span>Threshold requirements:</span></strong></p><br><br><p><strong><span>Assessment stage</span></strong></p><br><br><p><strong><span>Passport requirements/ Right to work in country</span></strong></p><br><br><p><span>Post holder must be eligible to work in Algeria </span></p><br><br><br><p><span>Shortlisting</span></p><br><br><p><strong><span>Direct contact or managing staff working with children?</span></strong></p><br><br><p><span>Yes. Some British Council customers may be under 18 years so appropriate police check required </span></p><br><br><br><p><span>N/A</span></p><br><br><p><strong><span>Notes</span></strong></p><br><br><p><span>Appropriate police check mandatory </span></p><br><br><p><span>Three satisfactory references required</span></p><br><br><br><p><span>Our normal opening hours are 8 am to 7 pm 7 days a week. The role will regularly require some evening work and may occasionally require a split shift. Some unsocial hours and weekend work may be required</span></p><br><br><br><p><strong><span>Person Specification:</span></strong></p><br><br><br><p><strong><span>Language requirements </span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good written and oral communication skills in English APTIS test (CEFR B2) and fluency in French and Arabic</span></li></ul><p><span>N/A</span></p><br><br><p><span>Shortlisting and interview</span></p><br><br><p><strong><span>Qualifications</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>High School Certificate</span></li></ul><ul><li><span>University degree</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Knowledge &amp; Experience</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Experience in a customer service and sales role </span></li></ul><ul><li><span>Tele-sales experience</span></li><li><span>Education sector experience</span></li><li><span>Knowledge of CRM</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Skills (if any)</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good communication skills and proven ability to build rapport with customers</span></li></ul><p><span>Shortlisting AND Interview</span></p><br><br><p><strong><span>British Council Behaviours</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Connecting with others (essential):</span></em></strong></p><br><br><p><span>Making regular opportunities to understand others better</span></p><br><br><br><p><strong><em><span>Creating shared purpose</span></em></strong><span> <strong><em>(essential)</em></strong></span></p><br><br><p><span>Communicating an engaging picture of how we can work together</span></p><br><br><br><p><strong><em><span>Making it happen (essential):</span></em></strong></p><br><br><p><span>Delivering clear results for the British Council</span></p><br><br><br><p><strong><em><span>Working together (essential): </span></em></strong></p><br><br><p><span>Establishing a genuinely common goal with others</span></p><br><br><br><p><strong><em><span>Being accountable (essential):</span></em></strong></p><br><br><p><span>Delivering my best work in order to meet my commitments</span></p><br><br><br><p><strong><em><span>Shaping the future (essential):</span></em></strong></p><br><br><p><span>Looking for ways in which we can do things better </span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><em><span>Performance management</span></em></p><br><br><p><strong><span>British Council Core Skills</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Communicating &amp; Influencing (Level 1) </span></em></strong></p><br><br><p><strong><span>Communicates clearly &amp; effectively: </span></strong><span>Listens to others and expresses self clearly, with grammatical accuracy and awareness of a diverse audience in speaking and writing. </span></p><br><br><br><p><strong><em><span>Analysing data and problems (Level 1)</span></em></strong></p><br><br><p><strong><span>Is systematic: </span></strong><span>Breaks down problems into a list of tasks to be done and decides on appropriate action<strong>. </strong></span></p><br><br><br><p><strong><em><span>Using technology (Level 1)</span></em></strong></p><br><br><p><strong><span>Operates as a basic user of information systems, digital and office technology: </span></strong><span>Able, with adjustments if necessary, to use office software and British Council systems to do the job and manage documents or processes.</span></p><br><br><br><p><strong><em><span>Planning &amp; Organizing (Level 1)</span></em></strong></p><br><br><p><strong><span>Is methodical: </span></strong><span>Able to plan own work over short timescales for routine or familiar tasks and processes.</span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><strong><span>Prepared by: </span></strong></p><br><br><p><strong><span>Date:</span></strong></p><br><br><p><span>Priya Varma,</span><span>Regional Customer Management and Sales Lead</span></p><br><br><p><strong><em><span>13 April 2021</span></em></strong></p><br><br><br> </div>