وظائف كول سنتر في الجزائر
١٠٧ وظائف شاغرة
<ul> <li><font dir="auto" ><font dir="auto" >Apply Good Manufacturing Practices (GMP) as well as quality, hygiene and safety procedures.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare and supply the equipment or production/packaging lines.</font></font></li> <li><font dir="auto" ><font dir="auto" >Perform visual and routine checks in accordance with procedures.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure traceability of operations by completing production documents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Report any anomalies and contribute to the smooth running of operations.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Senior technician, Bac+2, Bac+3, Bac+4, or Bac+5 in process engineering, mechanical engineering, chemistry, materials science, automation, electricity, biology, industrial mechanics, computer science and physics,</font></font></li> <li><font dir="auto" ><font dir="auto" >For </font></font><b><font dir="auto" ><font dir="auto" >the following positions:</font></font></b> </li> <ul> <li> <b><font dir="auto" ><font dir="auto" >Packaging Operators</font></font></b> </li> <li> <b><font dir="auto" ><font dir="auto" >On production raters</font></font></b> </li> <li> <b><font dir="auto" ><font dir="auto" >Production Operator Assistant</font></font></b> </li> </ul> <li><font dir="auto" ><font dir="auto" >Packaging operator aids</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent command of French (perfectly fluent in French).</font></font></li> <li><font dir="auto" ><font dir="auto" >Rigour, meticulousness, organisational skills and ability to work in a team.</font></font></li> </ul> <p><br></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b><u>Responsibilities:</u></b></p><ul><li>Respond to incoming calls and process requests with a conversion objective.</li><li>Make outgoing calls for follow-up, reminders or prospecting</li><li>Identify customer needs and propose appropriate solutions</li><li>Collaborate with internal teams to solve customer problems</li><li>Keep customer files and reports up to date</li></ul><p><b><u>Skills:</u></b></p><ul><li>Excellent oral and written communication.</li><li>Sense of listening and customer relations.</li><li>Ability to manage multiple tasks and priorities.</li><li>Mastery of office tools.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b><u>Main mission:</u></b></p><ul><li>Ensure the mission and reception of calls and manage telephone interactions</li></ul><p><b><u>Qualifications:</u></b></p><ul><li>Bac+2 minimum in communication or equivalent.</li><li>Experience in customer service or call center desired.</li></ul><p><br></p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Title: Intake Coordinator (Part-Time) We are looking for a compassionate and customer-focused Intake Coordinator to make outbound calls to existing leads and assist them in getting set up for free government meal programs.<br> The ideal candidate should have excellent communication skills, be comfortable speaking with diverse communities, and provide outstanding customer service.<br> Schedule: Part-time (Eastern Standard Time) Key Responsibilities: Make outbound calls to existing leads and applicants Assist individuals with enrollment for free government meal programs Provide accurate information and answer customer questions professionally Follow call scripts and intake procedures Maintain detailed and accurate records of calls and applicant information Schedule follow-ups and ensure all required information is collected Communicate professionally with clients in English, Arabic, and/or Spanish Maintain confidentiality and handle sensitive information responsibly Weekly Pay Work from home Negotiable rate depending on the experience Strong customer service and communication skills Fluent in Arabic and/or Spanish preferred Comfortable making outbound calls daily Good listening and problem-solving abilities Organized and detail-oriented Ability to work independently and follow procedures Previous call center, intake coordination, or customer support experience is a plus</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Sales Advisor</font></font></font></font></li><li><font dir="auto" ><font dir="auto" >Advising a French client on insurance.</font></font></li> <li><font dir="auto" ><font dir="auto" >Identify customer needs and propose suitable solutions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare quotes, close sales and follow up on files.</font></font></li> <li><font dir="auto" ><font dir="auto" >Loyalty to the customer.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Baccalaureate (Bac+1).</font></font></li> <li><font dir="auto" ><font dir="auto" >Call center experience appreciated (beginners accepted).</font></font></li> <li><font dir="auto" ><font dir="auto" >Fluent French (C1/C2 level).</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent telephone manner, listening skills, commercial acumen, dynamism, rigor and team spirit.</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <div> <p> <b><font dir="auto" ><font dir="auto" >Join a team dedicated to excellence in customer relations!</font></font></b></p> </div> <div> <p> <b><font dir="auto" ><font dir="auto" >Who are we ?</font></font></b> </p> <p> </p> </div> <div> <p> <span><font dir="auto" ><font dir="auto" >Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment.</font></font></span> </p> <p> </p> </div> <div> <p> <b><font dir="auto" ><font dir="auto" >Your mission as a Technical Support Customer Advisor</font></font></b> </p> </div> <div> <p> <span><font dir="auto" ><font dir="auto" >As a Customer Advisor in technical support, you will play a key role in:</font></font></span> </p> </div> <div> <ul> <li> <p> <b><font dir="auto" ><font dir="auto" >Call management </font></font></b> <span><font dir="auto" ><font dir="auto" >: Handling incoming calls.</font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <b><font dir="auto" ><font dir="auto" >Diagnosis and resolution: </font></font></b> <span><font dir="auto" ><font dir="auto" >Diagnose the problems encountered by proposing solutions.</font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <b><font dir="auto" ><font dir="auto" >Technical assistance: </font></font></b> <span><font dir="auto" ><font dir="auto" >Providing technical assistance to customer inquiries.</font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <b><font dir="auto" ><font dir="auto" >Advice and guidance </font></font></b> <span><font dir="auto" ><font dir="auto" >: Identifying the specific needs of clients in order to offer them tailored solutions.</font></font></span> </p> </li> </ul> <p> </p> </div> <div> <p> <b><font dir="auto" ><font dir="auto" >What we offer you</font></font></b> </p> <p> </p> </div> <div> <p> <span><font dir="auto" ><font dir="auto" >At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:</font></font></span> </p> </div> <div> <ul> <li> <p> <b><font dir="auto" ><font dir="auto" >Permanent contract: </font></font></b> <span><font dir="auto" ><font dir="auto" >By offering you job stability thanks to a contract with no time limit</font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >An attractive salary with additional bonuses </font></font></span> <span><font dir="auto" ><font dir="auto" >.</font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <b><font dir="auto" ><font dir="auto" >Transport assured: </font></font></b> <span><font dir="auto" ><font dir="auto" >Enabling you to travel to your workplace safely and without logistical constraints.</font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <b><font dir="auto" ><font dir="auto" >Skills-based training: </font></font></b> <span><font dir="auto" ><font dir="auto" >Allows you to develop skills and acquire new knowledge adapted to the position.</font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <b><font dir="auto" ><font dir="auto" >A dynamic work environment </font></font></b> <span><font dir="auto" ><font dir="auto" >: Themed events and gifts throughout the year to strengthen team spirit.</font></font></span> </p> </li> </ul> </div> <div> <p> </p> </div> <div> <p> <b><font dir="auto" ><font dir="auto" >The profile of our Game-Changers</font></font></b> </p> </div> <div> <p> <span><font dir="auto" ><font dir="auto" >We are looking for talented individuals who:</font></font></span> </p> </div> </div> <div> <div> <ul> <li> <p> <b><font dir="auto" ><font dir="auto" >They are perfectly fluent in French </font></font></b> <span><font dir="auto" ><font dir="auto" >, both written and spoken. </font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <b><font dir="auto" ><font dir="auto" >They possess excellent communication skills </font></font></b> <span><font dir="auto" ><font dir="auto" >, are organized, autonomous, and adopt a positive attitude. </font></font></span> </p> </li> </ul> </div> <div> <ul> <li> <p> <b><font dir="auto" ><font dir="auto" >They are proficient with digital tools </font></font></b> <span><font dir="auto" ><font dir="auto" >and demonstrate a natural curiosity to adopt new technologies.</font></font></span></p></li></ul></div></div></div></section>
<div ><p ><font face="Calibri, sans-serif"><strong>1. JOB PURPOSE </strong></font></p><p ><font face="Calibri, sans-serif">The jobholder is responsible to actively promote DHL’S range of E-com products and services, liaise for the equipment, manage installation, support clients and impart training & system integrations. Train & support New E-Com Advisor, maintain e-Com Inventory </font></p><p ><font face="Calibri, sans-serif"><strong>2. PRINCIPAL ACCOUNTABILITIES </strong></font></p><p ><font face="Calibri, sans-serif">1. Install E-com tools for new customers and conduct capability demonstrations for new or potential customers to enhance the competitive advantage of using DHL for our customers. </font></p><p ><font face="Calibri, sans-serif">2. Provide customers – both internal & external user training through road shows and customer evenings respectively on E-com products both on current and new versions of the software to ensure smooth shipment processing for 100% accurate manifest data. </font></p><p ><font face="Calibri, sans-serif">3. Evaluate customer needs, provide solutions and customise the E-com products (software and hardware) to meet the customer’s need, without compromising DHL’s standards and also providing customers value-added services. </font></p><p ><font face="Calibri, sans-serif">4. Provide support and solutions to the sales team, with regards to any E-com products, training and accompany Sales Team to customer sites for presentations if needed to provide the customer effective utilisation of our systems. Install account rates on Easy Ship systems for customers, upon requests from Sales. </font></p><p ><font face="Calibri, sans-serif">5. Select appropriate hardware for each site dependant on volume of shipments / revenue, after consultation with eShippng & Customer Solution Manager to ensure the most effective utilization of technology. </font></p><p ><font face="Calibri, sans-serif">6. Evaluate competitor’s shipment processing systems & products via direct on-site comparison with DHL products, feedback from customers and / or any other means of competitor intelligence to drive continuous improvement of our products & systems. </font></p><p ><font face="Calibri, sans-serif">7. Ensure that all systems are in good condition, upgraded, tested and functioning properly before deploying to customers to ensure smooth transition with minimal disruption to the user’s business. </font></p><p ><font face="Calibri, sans-serif">8. Work closely with the Area team, DZ IT and KUL/PRG team to develop solutions and processes or modifications to existing products to continually exceed customer’s expectations and strengthen DHL’S stronghold as a market leader in the Air Express Industry, by providing value-added service via E-com products and customised solutions. </font></p><p ><font face="Calibri, sans-serif">9. Ensure that the Electronic Service Directory file is updated at all sites within the the first 3 weeks of every quarter and new courier guides sent to SPS customers every quarter to ensure data accuracy. </font></p><p ><font face="Calibri, sans-serif">10. Check and ensure 100% manifest data return from all SPS sites, as it results in significant cost savings for DHL. </font></p><p ><font face="Calibri, sans-serif">11. Provide weekly reports on time as and when requested by the eShippng & Customer Solution Manager. </font></p><p ><font face="Calibri, sans-serif">12. Ensure that all our customers using the E-com products are provided efficient and excellent customer service as regards – Logging in of all support calls immediately and attending to them within 24 hours, being on call 24 hours a day even whilst managing the E-com Duty Manager roster every alternate month to attend to any critical system failures for timely restoration, ensure systems are working at all times and in case of breakdown prompt arrangements are made for replacement and the DHL customer server is up at all times so that the external customers can download/upload data files when required. </font></p><p ><font face="Calibri, sans-serif">13. Ensure that all mail shot requests from Sales are promptly actioned and proper manifesting is done to ensure timely and accurate data is available to the network. </font></p><p ><font face="Calibri, sans-serif">14. Assist the Billing team with reports from client systems to identify any discrepancies in billing so that corrective action (credit notes) can be taken immediately contributing to achievement of DOS targets. </font></p><p ><font face="Calibri, sans-serif">15. Conduct a six monthly audit of all client systems and update files for hardware count, serial and model numbers and track calibration of scales to secure control over our systems and also quick recovery in case of breakdowns. </font></p><p ><font face="Calibri, sans-serif">16. Organise quarterly meetings with Service Centre Managers and team leaders to discuss any sites identified by couriers as potential for automation or customers with recurring problems like miscodes, etc. so that corrective action can be taken promptly. </font></p><p ><font face="Calibri, sans-serif">17. Ensure e-Com objectives are met & report monthly to the E-com Manager. </font></p><p ><font face="Calibri, sans-serif">18. e-AWB Allocation Management: Constant allocation of e-AWB to new & existing customers. Ensure maximum utilization of country’s e-AWB’s range </font></p><p ><font face="Calibri, sans-serif">19. Daily review and action of CSV pre-print requests and their conversion to e-Customers </font></p><p ><font face="Calibri, sans-serif">20. e-uploads Service level maintenance in line with annual KPI's </font></p><p ><font face="Calibri, sans-serif">21. Provide on-job training to new e-Com Advisors with complete overview of e-Com department and its objectives. </font></p><p ><font face="Calibri, sans-serif">22. Ensure that the e-Com Advisor is able to conduct his daily activities. </font></p><p ><font face="Calibri, sans-serif">23. Assisting fresh e-Com Advisors in supporting customer special requirements, S/w Issues and customer support. </font></p><p ><font face="Calibri, sans-serif">24. Ensure all aspects of customer service in relation to Customers using DHL's eCom tools and promotion of eCom tools. </font></p><p ><font face="Calibri, sans-serif">25. Stock Management: Raise and follow-up orders, secure stocks, maintain re-order level and conduct inventory of the e-Com Store. </font></p><p ><font face="Calibri, sans-serif">26. Monitoring Manual waybills supplies & taking actions in line with the process in place at any given time. </font></p><p ><font face="Calibri, sans-serif">27. Active participation in selling, coordination & implementation of integration projects as assigned by the eShippng & Customer Solution Manager. </font></p><p ><font face="Calibri, sans-serif"><strong>3. KNOWLEDGE, SKILLS AND EXPERIENCE </strong></font></p><p ></p><ul><li><font face="Calibri, sans-serif">Possess a BAC + 3 or TS in computer science </font></li><li><font face="Calibri, sans-serif">Excellent written as well as verbal communication skills in English. </font></li><li><font face="Calibri, sans-serif">Must possess good IT experience (minimum 1 - 3 years) in a service related industry. </font></li><li><font face="Calibri, sans-serif">Must hold a degree / diploma in an IT discipline with excellent knowledge of IT skills like networking WAN & LAN, Microsoft applications, basic programming, and troubleshooting on Operating Systems. </font></li><li><font face="Calibri, sans-serif">A working knowledge of web development tools would be desirable. </font></li><li><font face="Calibri, sans-serif">Working knowledge in computer hardware & software, with a definite interest in helping customers benefit through the use of technology. </font></li><li><font face="Calibri, sans-serif">Aptitude to constantly update self of developments and innovations in an extremely volatile technical environment. </font></li><li><font face="Calibri, sans-serif">Ability to work independently even under pressure. </font></li><li><font face="Calibri, sans-serif">Deadline and target driven. </font></li><li><font face="Calibri, sans-serif">Excellent presentations skills. </font></li><li><font face="Calibri, sans-serif">Possess a valid DZ Driving licence. </font></li><li><font face="Calibri, sans-serif">Good planning and organizing skills. </font></li><li><font face="Calibri, sans-serif">Team Player </font></li><li><font face="Calibri, sans-serif">Possess high energy levels and enjoys challenge. </font></li><li><font face="Calibri, sans-serif">Ability to work effectively and build relationships with Internal as well as External DHL Customers. </font></li><li><font face="Calibri, sans-serif">Commercial attitude / business acumen. </font></li><li><font face="Calibri, sans-serif">Strong analytical & logical approach towards problem solving. </font></li></ul><p ><font face="Calibri, sans-serif"><br></font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"></font></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure the administration, configuration, and operational maintenance of Fortinet security solutions (FortiGate, VPN, SD-WAN, FortiMail, FortiWeb, and FortiSandbox). Deploy, administer, and optimize the Kaspersky Security Center solution, including agent management, security policies, and EDR functionalities. Administer and optimize network and storage infrastructures (TCP/IP, VLAN, VPN, Load Balancing, SAN/NAS, NFS, iSCSI, Dell EMC Unity). Administer and maintain VMware vSphere, ESXi, and KVM virtualization platforms, ensuring high availability, vMotion, clustering, and resource optimization. Administer Microsoft services, including Active Directory, and ensure their availability, security, and evolution. Participate in the diagnosis and resolution of technical incidents, as well as the continuous improvement of the IT infrastructure. Write technical documentation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Diploma of Bac+5 level (Master 2 or Engineering degree) in IT, networks, telecommunications, or equivalent field. Professional experience of 3 to 5 years in a similar role. Rigor, autonomy, organizational skills, analytical thinking, and teamwork aptitude. Required skills: Mastery of Fortinet solutions: FortiGate (Firewall, VPN, SD-WAN), FortiMail, FortiWeb, and FortiSandbox. Mastery of Kaspersky Security Center (agent deployment, security policy management, and EDR). Solid knowledge of networks: TCP/IP, VLAN, VPN, routing, switching, and Load Balancing. Mastery of VMware vSphere, ESXi, and KVM virtualization environments. Good knowledge of Microsoft services administration, particularly Active Directory. Ability to diagnose and resolve technical incidents. Mastery of technical documentation tools. Appreciated assets: Mastery of scripting (Bash, Python, or PowerShell). Experience with Dell EMC Unity solutions or other storage arrays. Knowledge of high availability architectures in VMware environments. Good mastery of cybersecurity best practices and system hardening. Fortinet (NSE/FCP/FCSS), VMware, Microsoft, or Kaspersky certifications are an asset.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Make the necessary purchases for the company.</font></font></p><ul> <li><font dir="auto" ><font dir="auto" >To travel to the suppliers to collect the merchandise.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure transport and delivery within the deadlines.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the good condition of transported products.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Owning a utility vehicle (Kangoo, Partner or similar)</font></font></li> <li><font dir="auto" ><font dir="auto" >Serious, punctual and organized.</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of responsibility.</font></font></li> <li><font dir="auto" ><font dir="auto" >Workplace: Algiers city center.</font></font></li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" >Call prospects who have come through forms, messages and social networks.</font></font></li> <li><font dir="auto" ><font dir="auto" >Answering incoming calls and welcoming clients to the agency.</font></font></li> <li><font dir="auto" ><font dir="auto" >Identify the prospect's needs: destination, budget, level of education, objective, urgency.</font></font></li> <li><font dir="auto" ><font dir="auto" >Present The US House programs in a clear and convincing manner.</font></font></li> <li><font dir="auto" ><font dir="auto" >Helping the prospect choose the most suitable program.</font></font></li> <li><font dir="auto" ><font dir="auto" >Book appointments with qualified prospects.</font></font></li> <li><font dir="auto" ><font dir="auto" >Follow up with interested prospects until they convert.</font></font></li> <li><font dir="auto" ><font dir="auto" >Update the tracking file or CRM: status, remarks, next follow-up.</font></font></li> <li><font dir="auto" ><font dir="auto" >Transfer serious clients to the academic advisor.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Very good communication in French and Algerian Arabic.</font></font></li> <li><font dir="auto" ><font dir="auto" >Comfortable on the phone and face-to-face.</font></font></li> <li><font dir="auto" ><font dir="auto" >Commercial acumen and the ability to persuade.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good listening skills and ability to handle objections.</font></font></li> <li><font dir="auto" ><font dir="auto" >My proficiency with WhatsApp Business, Google Sheets or CRM.</font></font></li> <li><font dir="auto" ><font dir="auto" >Dynamic, professional, punctual and results-oriented.</font></font></li> </ul> <p> <b> <u><font dir="auto" ><font dir="auto" >Performance indicators</font></font></u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Number of calls made.</font></font></li> <li><font dir="auto" ><font dir="auto" >Number of prospective contacts.</font></font></li> <li><font dir="auto" ><font dir="auto" >Number of appointments booked.</font></font></li> <li><font dir="auto" ><font dir="auto" >Appointment attendance rate.</font></font></li> <li><font dir="auto" ><font dir="auto" >Number of conversions to customers.</font></font></li> <li><font dir="auto" ><font dir="auto" >Quality of follow-up and reminders.</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reception and Security: Greet customers courteously at the store entrance while maintaining constant vigilance. Theft Prevention: Monitor the sales floor to prevent shoplifting. Access Control: Ensure compliance with the establishment's security procedures and manage visitor flow.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Excellent presentation, customer service skills, punctuality and integrity. Previous experience in security within the retail or shopping center sector is highly desirable.</font></font></p><p></p></section>
Pharmacist Assistant to the Technical Director for Regulatory Affairs Soci et de Production Pharmaceutique
الموارد البشرية
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure regulatory compliance of pharmaceutical products marketed by the company.</p><p>Prepare, submit, and follow up on registration files with the competent authorities.</p><p>Ensure the application of local and international standards in pharmaceutical regulation.</p><p>Update technical and regulatory documents according to legislative changes.</p><p>Collaborate closely with internal teams (quality, production, marketing) and external teams (authorities, partners).</p><p>Ensure constant regulatory watch to anticipate changes impacting the company.</p><p>Participate in the drafting and control of technical documents (AMM, labeling, notices, etc.).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Feminine Diploma: Doctor of Pharmacy (mandatory) _x000D_ Experience: Acceptable experience in regulatory affairs in the pharmaceutical industry is required. _x000D_ Residence: Hydra or its surroundings (Algiers Center). _x000D_ Required skills: In-depth knowledge of local and international pharmaceutical regulations. _x000D_ Excellent communication and writing skills. _x000D_ Organizational skills and rigor in processing files. _x000D_ Proficiency in office tools (Word, Excel, PowerPoint)... Ability to work in a team and under pressure.</p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Security and Prevention Officer</font></font></p><p><br></p><p>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>
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Join our Team
<br><p><strong>About this opportunity</strong></p><br><br><p>We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.</p><br><br><p>The Support Engineer typically interacts with customer technical staff, operation managers, service engineers, and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers, and local authorities.</p><br><br><p>As there are no distinct borders between the areas, you will need to be flexible and master more than one area. The technical development is rapid, and you are responsible for continuously keeping your competence and skills up to date.</p><br><br><p>Working as a support engineer will require a broad knowledge of telecom and Datacom, covering both hardware, software, and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as with customers and suppliers to Ericsson. The role more than often requires you to take on big responsibility and it is important that you can work independently.</p><br><br><p><strong>What you will do</strong></p><br><br><ul><li>Handle customer issues as dedicated support, 24x7 based on roster</li><li>Lead and resolve technical issues and conduct Root Cause Analysis</li><li>Knowledge Management</li><li>Handle Software Update Management (SUM), Load IPA/EPA/EP packages on Ericsson Core nodes</li><li>Drive CSR review meetings with SDM</li><li>Perform preventive maintenance.</li></ul><p><strong>You will bring</strong></p><br><br><ul><li>Education: bachelor’s degree in engineering</li><li>Min years of experience: 5+ Years of experience</li><li>Domain experience:</li><li>CS Core domain resource with hands-on experience of CS Core domains:</li><li>MSC-S, M-MGW, STP/IP-STP</li><li>CSCF, MTAS, SBG/BGF</li><li>UDM domain CUDB, HSS-FE, HLR-FE, EIR-FE</li><li>Mobile Call flows and Protocols understanding.</li><li>MAP, SCCP, SIP, Diameter and LDAP protocols handling</li><li>Troubleshooting of IMS/VoLTE call flows, SRVCC and CS Fallback procedure.</li><li>Handling of Root Cause Analysis post emergency and critical incidents</li><li>MOP preparation with impact analysis and execution.</li><li>Understanding of Cloud/Virtualization concepts and VNF/CNF Management</li><li>Team Collaboration.</li><li>Delivering results & meeting customer expectations</li><li>Presentation & communication skills</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br> <br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Algeria (DZ) || Alger</p><br><br><p><strong>Req ID:</strong> 785826 </p><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under broad direction, is responsible for the financial and technical success of Baroid drilling fluids, completion fluids and/or Surface Solutions projects. Responsible for all phases of project planning and execution. Responsible for day to day technical support and communication with client counterparts. Develops and implements system recommendations, work process procedures and wellbore management practices used in providing a complete wellbore and waste management solution to the client. Supervises the Field Service Representatives or Service Supervisors assigned to their projects through subordinate leaders. Oversees the post-well audit process and is responsible for delivering to the client all information relevant to management of the wellbore construction process. Assists in training and mentoring Technical Professionals and Field Service Representatives and Service Supervisors. Job role has budgetary type of accountabilities or directly impacts a revenue center&aposs viability or its quality of service via personal contributions. Work predominately performed in an office environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High School diploma or equivalent required, undergraduate degree preferred and 5 years of experience in rig site drilling fluids, completion fluids or Surface Solutions management which includes experience in the administration of all sub product line specific rigsite operations, application of critical thinking abilities to recognize and solve problems independently, development of recommendations for Wellbore and Waste Management procedures, oversight and optimization of the solids control equipment configuration, completion of the post-well audit and knowledge of the Halliburton SAP purchase order system.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Missions</b></p><p><font dir="auto" ><font dir="auto" >Information, complaints, assistance… by leveraging knowledge in specific sectors (e.g., real estate)</font></font></p><p><font dir="auto" ><font dir="auto" >Process customer requests or complaints according to a defined procedure</font></font></p><p><font dir="auto" ><font dir="auto" >Ensure follow-up of customer contacts and files with the sales representative or debt collectors</font></font></p><p><font dir="auto" ><font dir="auto" >Mastering the product; understanding the technical specifications, arguments, and product benefits</font></font></p><p><font dir="auto" ><font dir="auto" >Advise prospective customers on the products offered.</font></font></p><p><font dir="auto" ><font dir="auto" >Confirm the appointment with the salesperson.</font></font></p><p><font dir="auto" ><font dir="auto" >Ensure follow-up of contacts and customer files (information entry, contact report, etc.) via CRM.</font></font></p><p><font dir="auto" ><font dir="auto" >To achieve the set qualitative and quantitative objectives simultaneously.</font></font></p><p><font dir="auto" ><font dir="auto" >To be proactive and provide feedback from the field.</font></font></p><p><font dir="auto" ><font dir="auto" >Respect confidentiality rules, IT security and internal regulations.</font></font></p><p><font dir="auto" ><font dir="auto" >Comply with quality standards.</font></font></p><p><font dir="auto" ><font dir="auto" >Prerequisites</font></font></p><p><font dir="auto" ><font dir="auto" >Good diction in French and English</font></font></p><p><font dir="auto" ><font dir="auto" >Good communication and listening skills</font></font></p><p><font dir="auto" ><font dir="auto" >Negotiation and persuasion skills</font></font></p><p>La positive attitude</p><p><font dir="auto" ><font dir="auto" >Bachelor's degree - Master's degree in Languages/ Architecture / Business & Marketing.</font></font></p><p><font dir="auto" ><font dir="auto" >Having had experience in a call center</font></font></p><p><font dir="auto" ><font dir="auto" >Resident of Algiers</font></font></p><p><font dir="auto" ><font dir="auto" >Workplace</font></font></p><p><font dir="auto" ><font dir="auto" >Ouled Fayet</font></font></p><p><br></p><p><font dir="auto" ><font dir="auto" ><b>Job Benefits</b></font></font></p><p><font dir="auto" ><font dir="auto" >Pleasant working environment.</font></font></p><p><font dir="auto" ><font dir="auto" >Attractive salary.</font></font></p><p><font dir="auto" ><font dir="auto" >Several employee benefits.</font></font></p><p><font dir="auto" ><font dir="auto" >To thrive in a dynamic team with diverse skills.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Experience: 3-5 years Learn more</font></font></p><p></p></section>
<h2 class="h5">Job description</h2>
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<p>Overview:</p><p>The primary functions of an AFE is to manage the spares movement inbound and outbound the warehouse, resolution of minor incidents that are raised by our customers and assisting on parts deliveries to Field Engineers & Service Partner Engineers onsite. Incidents and changes can be related to Servers, tape libraries/drives, storage devices, printers, and various other pieces of equipment.</p><p>Primary Workflow:</p><ul><li>Spares management inbound and outbound the warehouse</li><li>Handle quarterly stock take in Local Warehouse & Service Partner Warehouses</li><li>Onsite minor break-fix hardware maintenance (Hot swap hard disk replacement, cable reseat, etc)</li><li>Conduct onsite physical & logical audits for proactive sparing.</li><li>Perform quarterly onsite preventive maintenance per assigned customer.</li><li>Handle spare parts deliveries to FE, SeP & client.</li><li>Issuance of IMR’s, POR’s</li><li>Assist VCA’s & BDA’s for investigating missing parts from stock counting.</li><li>Customer communication</li><li>Updating TRT internal procedures</li><li>Learning additional technical and non-technical skills.</li><li>Sourcing Local Service Partners</li><li>Sourcing Local Logistic Partner / Supplier</li></ul><p><br></p><p>Required Deliverables:</p><ul><li>Ensure above 95% accuracy between NetSuite inventory database and actual TRT & SeP warehouse spares.</li><li>Ensure all supported incidents or tickets are resolved within SLAs.</li><li>Ensure all customer communication is prompt, professional and reliable.</li><li>Ensure all commitments made to customers are met or re-scheduled with the customer’s knowledge and approval.</li><li>Continuously learn additional technical and non-technical skills</li><li>Escalate calls through the correct channels promptly.</li><li>24 x 7 Support Structure</li><li>Comply fully with company policy to always protect the interests of TRT.</li><li>Ensure local SeP is available for onsite requirements.</li><li>Working with VCA team for local parts sourcing</li></ul><p>Accountabilities:</p><ul><li>Local ticket management/status monitoring and make sure they are resolved within SLAs.</li><li>Warehouse inventory movement monitoring</li><li>Ensure warehouse parts labelling & binning is compliant with TRT global standard</li><li>Ensure procedures are properly followed when onsite</li><li>Ensure on time support for spare parts</li></ul><p>Disaster Recovery:</p><ul><li>Coordination within FE / SeP team for urgent part requirement onsite</li><li>Handle coordination & keep good working relationships with logistics and service partners.</li><li>Coordination with known local vendors for urgent logistics sparing.</li><li>Coordination with VCA, BDA & GSD division for parts needed for a call.</li><li>Coordination with VCA, BDA & GSD division for inventory movement</li><li>Appropriate escalation to Shift leader or Field Services Team Leader when necessary.</li></ul><p><br></p><p>Service Call Updates:</p><ul><li>Ensure timely updating to GSD & FE for calls requiring additional parts on-site.</li><li>Ensure that all onsite service calls under your responsibility are updated to the GSD Team within the agreed Service Level of the client contract.</li></ul><p>OH&S Work Environment:</p><ul><li>Ensure that the warehouse or technical work areas remain clean and always organized.</li><li>Ensure that you adhere to ESD procedures.</li><li>Ensure that you adhere to all OHS requirements, including for lifting, cabling, rack mounting, and equipment in rooms that do not obstruct walkways.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Requirements:</p><ul><li>Candidates must possess a college degree. Training and Certification would be an advantage.</li></ul><p>· Certification on Various Networking platforms</p><p>· Strong understanding of Networking fundamentals</p><p>· Cisco and Juniper Certification preferred.</p><p>· Solaris – Oracle Certified Professional</p><p>· VMWare – VMWare Certified Professional</p><p>· TSM - IBM Certified Deployment Professional</p><p><br></p><ul><li>Preferably have 7 years up of experience in IT spare parts control & warehouse maintenance</li></ul><p>Willing to be assigned in TRT office location, and to travel to TRT offices globally on as needed basis.</p></div>
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<p>JOB DESCRIPTION </p><br><br><p><b>Medical REPRESENTATIVE East </b></p><br><br><p><b>Reporting </b></p><br><br><p>District Manager </p><br><br><p><b>Objectives </b></p><br><br><ul><li>Achieves the established goals for the district/area, such as sales, market share, and doctor calls. </li></ul><ul><li>Listens and responds appropriately to customer needs and maintains a positive impression. </li></ul><ul><li>Maintains the required technical expertise, including competitive product knowledge. </li></ul><ul><li>Uses accurate communication and proper medical terminology. </li></ul><ul><li>Plans and organizes daily sales call activities. </li></ul><ul><li>Develops and implements alternative operating plans to achieve objectives accordingly, taking daily decisions after weighing alternatives and their consequences. </li></ul><ul><li>Works under the daily direction of the District Manager and closely with other field force representatives. </li></ul><ul><li>Cooperates with various headquarters departments when necessary. </li></ul><ul><li>Maintains a positive working relationship with external contacts. </li></ul><p><b>Requirements </b></p><br><br><ul><li>Trilingual ability. </li></ul><ul><li>Medical degree. </li></ul><ul><li>Computer skills are a must. </li></ul><ul><li>Knowledge of pharmaceutical sales and/or marketing. </li></ul><ul><li>Interpersonal skills and flexibility. </li></ul><ul><li>Consistent with Pfizer's core values. </li></ul><ul><li>Ability to communicate fluently with people outside the organization. </li></ul><ul><li>Reporting skills. </li></ul><p><b>Core Behaviour </b></p><br><br><ul><li>Demonstrates commitment and tenacity through work activities (territory coverage, number of physicians called, samples dropped, etc.). </li></ul><ul><li>Maintains a high sense of urgency to complete objectives and projects on time. </li></ul><ul><li>Shows initiative and creativity skills. </li></ul><ul><li>Handles tools well to manage his/her mission (reporting sheets, coverage plans, consumer tracking, etc.). </li></ul><ul><li>Tracks budget expenses and schedules routine servicing responsibilities. </li></ul><ul><li>Displays confidence and optimism in all interactions. </li></ul><ul><li>Tolerates field adversity effectively and builds credibility (treats all people in a friendly and respectful manner). </li></ul><ul><li>Responds to questions and objections effectively based on accurate knowledge. </li></ul><ul><li>Understands and uses tools/data provided by Pfizer. </li></ul><ul><li>Continues to expand technical mastery. </li></ul><ul><li>Understands the national and local medical community. </li></ul><ul><li>Demonstrates integrity and upholds Pfizer values. </li></ul><ul><li>Avoids participation in the perpetuation of rumors and speculation. </li></ul><ul><li>Speaks professionally about competitors and knows the pertinent facts about them. </li></ul><ul><li>Maintains up-to-date knowledge of the healthcare market, including Pfizer competitors. </li></ul><ul><li>Addresses problems/opportunities to the supervisor effectively and on time. </li></ul><ul><li>Makes decisions during the workday concerning call activities and chooses appropriate topics for the targeted audience during public presentations. </li></ul><ul><li>Builds relationships with key influential staff members. </li></ul><ul><li>Gathers information with close attention to sources. </li></ul><ul><li>Successfully incorporates the versatile sales profiles of all customers. </li></ul><ul><li>Collaborates and finds ways to help office members. </li></ul><ul><li>Participates actively in team meetings and training sessions. </li></ul><p><span>#LI-PFE</span></p><br><br><br><p><span><span><span><span><span><span><span><span><span>Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.</span></span></span></span></span></span></span></span></span></p><br><br><br><br><p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on <span><u>Pfizer Careers</u></span>.</p><br><br>&#xa;Sales<br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a motivated Entry-Level Data and Infrastructure Engineer to join our team in Algeria. This role focuses on two main areas: managing and transforming data from multiple sources into structured formats for analysis, and designing, supporting, and maintaining cloud computing environments. This is an exciting opportunity to gain hands-on experience with cloud technologies, data infrastructure, and digital solutions.</p><p><strong>Key Responsibilities</strong></p><p><strong>Data Management:</strong></p><ul><li>Organize, collect, process, and store data from multiple sources</li><li>Transform raw, unstructured data into usable formats for analysis</li><li>Perform data mapping and quality control across one or more data sources</li><li>Assemble large, complex datasets meeting business requirements</li><li>Support data loading, migration, and retrieval tasks</li><li>Advise on data governance, policies, roles, and dataflow</li><li>Assess company data and infrastructure environments and propose improvements</li><li>Work with stakeholders including data, design, product, and executive teams to resolve data-related technical issues</li></ul><p><strong>Infrastructure & Cloud Support:</strong></p><ul><li>Design, plan, manage, maintain, and support cloud computing environments (AWS, Azure, Google Cloud)</li><li>Collaborate with engineering teams to ensure digital applications run efficiently on cloud infrastructure</li><li>Deploy applications using container technologies such as Docker and Kubernetes</li><li>Maintain existing databases (SQL, NoSQL, Postgres) and related infrastructure</li><li>Debug technical issues in complex stacks involving virtualization, containers, and microservices</li><li>Use API knowledge to design RESTful services and integrate them with existing data providers</li><li>Operate, develop, test, and implement infrastructure systems and hardware with automation in mind</li><li>Install and configure IoT Agora solutions, including network setup and SDK implementation</li><li>Support on-premises applications, including licensing, installation, and configuration</li><li>Maintain accurate and up-to-date documentation on all activities</li><li>Participate in out-of-office on-call rotations as required</li><li>Gain experience with OpenStack, Linux/UNIX, Rackspace, Docker, and Microsoft Azure</li><li>Work with OSDU community code and Schlumberger Enterprise Data Management (EDM) workflows</li></ul><p><strong>What We Offer</strong></p><ul><li>Hands-on experience with cloud computing, data infrastructure, and digital applications</li><li>Mentoring from experienced engineers and IT specialists</li><li>Exposure to real-world projects and customer-facing tasks</li><li>Career development opportunities in data engineering and cloud technologies</li><li>Collaborative and supportive work environment</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications & Experience</strong></p><ul><li>Engineering degree in Computer Science, Information Technology, Data Engineering, Cloud Computing, or related field</li><li>Basic understanding of cloud platforms (AWS, Azure, GCP), virtualization, containers, and data management</li><li>Familiarity with SQL, NoSQL, Docker, Kubernetes, and Linux/UNIX environments is a plus</li><li>Analytical, problem-solving, and organizational skills</li><li>Good communication and teamwork abilities</li><li>Motivation to learn and grow in data and infrastructure engineering</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The SAP Technical Lead is responsible for analyzing, designing, developing and testing SAP reports, enhancements, interfaces, forms, workflows and conversion programs. The position performs relevant SAP configuration and testing while also stays responsible for the designs and development of test plans for executing unit, integration, system and performance tests.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Act as the technical expert, ensuring quick turnaround in identifying application issues and providing timely solutions.</p><br> <p>Develop detailed plans and accurate estimates for completion of build, system testing and implementation phases of projects, interfaces and technical developments.</p><br> <p>Transform business function requirements into technical program specs to code, test and debug programs.</p><br> <p>Develop, code, document and execute unit tests, systems, integration and acceptance tests and testing tools for functions of high complexity.</p><br> <p>Perform performance tuning to improve performance over multiple functions</p><br> <p>Engage other technical team members in the design, delivery, and deployment of solutions.</p><br>
<p>Ensure integration system activities including monitoring the technical architecture (particularly scalability, availability and archiving) meet all SLA's.</p><br> <p>Manage operational support, performing work during change windows as well as providing on-call support as required by the team.</p><br> <p>Undertake performance tuning activities for SAP integration activities.</p><br> <p> Mentor and coach junior developer resources.</p><br> <p>Provide technical expert services on new and existing initiatives.</p><br> <p>Responsible to create and manage custom portal development.</p><br> <p>Responsible to design and develop applications consistent with the UI strategy.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Strong knowledge on SAP CAP Development.</p><br> <p>Strong knowledge on Node.js, XSOData, Workflow and Hana Calculation views.</p><br> <p>Strong knowledge and working experience in UI5 related programming like JavaScript, HTML5, CSS, JQuery and CDS Developments.</p><br> <p>Strong debugging knowledge on Node, XSOData services and Custom Fiori Applications.</p><br> <p>Knowledge in OData and CPI Integration with Cloud Applications.</p><br> <p>Working experience in SAP Business Application studio and SAP Web IDE.</p><br> <p>Portal Applications and Standards, Content Management Systems, AJAX and XML technologies.</p><br> <p>Knowledge on UI5 components such as List, Table, Expandable, and Smart Table,etc</p><br> <p>Prior experience in HTML, XML, JavaScript, SQL, Java or C#, SOAP-based web services</p><br> <p>Extensive experience with Agile or iterative development methodologies.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Project Management L4<br>API Ecosystem/Development L4<br>Service Level Agreements L4<br>Application Programming Interfaces L4<br>Agility<br>Build High-Performing Teams<br>Machine Learning Algorithms L4<br>AI Fluency<br>Provide Direction<br>Leadership<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in COMPUTER RELATED FIELD or any related field<br><br><br><br>
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