Restaurant Assistant Manager Jobs in Algeria

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Contracts Manager takes direction from the Contracts and Commercial Director and manages the tender review and contract preparation activities for the projects as required by the Company which may include analyzing and evaluating, contract proposed terms and conditions. Completes the monitoring of all types of agreements and contracts covering the terms and conditions under which the Company provides or subcontracts its products/services to its clients and through this, ensuring that the Company meets its contractual obligations to the customers complete satisfaction after the awarding of project.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Manage the implementation of strong Administration of Subcontractors through the proper use of Company procedures.</p><br> <p>Partake in the contractual meetings with the client/consultant.</p><br> <p>Provide practical guidance in the preparation of extension of time and other such claims and successfully conclude all such claims.</p><br> <p>Develop standards for contracts, including presentation of budget, payment terms, general, language and provisions.</p><br> <p>Follow directions given by the Contracts Director implements Company requirements as far as acceptable</p><br> <p>terms and condition in Contracts and Subcontracts are concerned to reduce areas of potential risk.</p><br> <p>Ensure to reduce the incident of Contract Claims against the Company.</p><br> <p>Ensure increased awareness on the part of other Contract staff of Employer's Terms and Conditions ensuring all potential claims can be identified and successfully prosecuted.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p>Ensure to improve the alertness of Commercial team to and Identify potential Contractual risk areas.</p><br> <p>Ensure to provide practical guidance in the preparation of extension of time and other such claims and successfully conclude all such claims.</p><br> <p>Ensure to improve the inclusion of the Company’s processes with regards to claim management. Using recording templates to improve the robustness of the submitted claims and increase the success of claims to Variations.</p><br> <p>Manage the implementation of strong Administration of Subcontractors through the proper use of Company procedures.</p><br> <p>Ensure that subcontracts being let on contractually and commercially sound principals.</p><br> <p>Ensure to generate greater confidence in the Commercial team to approach underperformance issues by Subcontractors. Improve collection of back charge and contra claims as a result.</p><br> <p>Ensure to close out all subcontracts final accounts within 2 months of completion of scope obligations.</p><br> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p> Knowledge of Contract and Tender requirements of all types of Contract Conditions. Comprehensive</p><br> <p>knowledge of FIDIC contracts. Thorough working knowledge of Qatar Construction Standards. Awareness and</p><br> <p>understanding of Company€™s products, processes and services. Fluency in English written and spoken.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>AI Fluency<br>Quality_321977507<br>Leadership_321977503<br>Contract Monitoring L4<br>Profit &amp; Loss management L4<br>Contract Management L4<br>Contract Administration L4<br>Contract Negotiating L4<br>Build High-Performing Teams<br>Agility<br>Provide Direction<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Civil Engineering or Engineering<br>Profesional degree in FIDIC Certification or Chartered membership of a professional organization such as CIOB or RICS.<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Talent Acquisition Manager manage the recruitment and hiring process within an organization, ensuring the acquisition of top talent to meet the Company's staffing needs and strategic objectives. They are responsible for developing and implementing recruitment strategies, sourcing techniques, and talent acquisition initiatives to attract qualified candidates. Additionally, Talent Acquisition Managers play a key role in building and maintaining relationships with internal stakeholders, such as hiring managers, to understand staffing requirements and align recruitment efforts with business goals. They also manage the recruitment team, providing leadership, guidance, and support to ensure effective execution of recruitment activities.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Develop and implement recruitment strategies, sourcing techniques, and talent acquisition initiatives to attract and hire qualified candidates.</p><br> <p>Build and maintain relationships with internal stakeholders, such as hiring managers and department heads, to understand staffing needs and align recruitment efforts with business objectives.</p><br> <p>Manage the recruitment team, providing leadership, guidance, and support to ensure the effective execution of recruitment activities.</p><br> <p>Conduct job analysis and workforce planning to identify staffing needs, develop job descriptions, and determine recruitment priorities.</p><br> <p>Utilize various recruitment channels, including job boards, social media, networking events, and employee referrals, to source and attract candidates.</p><br> <p>Screen resumes, conduct interviews, and assess candidates' qualifications, skills, and cultural fit to make hiring recommendations to management.</p><br> <p>Coordinate and facilitate the interview process, including scheduling interviews, collecting feedback, and communicating with candidates and hiring managers.</p><br> <p>Negotiate job offers, salary packages, and employment contracts with candidates, ensuring alignment with Company policies and budgetary constraints.</p><br> <p>Develop and maintain recruitment metrics and analytics to track key performance indicators, evaluate recruitment effectiveness, and make data-driven improvements.</p><br> <p>Stay informed about industry trends, best practices, and legal requirements related to recruitment and talent acquisition, ensuring compliance and continuous improvement in recruitment processes.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Advanced knowledge of talent acquisition strategies, recruitment methodologies, and sourcing techniques to attract top talent effectively.</p><br> <p>Strong leadership and team management skills are essential for supervising a team of recruiters, providing guidance, coaching, and support to ensure successful recruitment outcomes.</p><br> <p>Proficiency in applicant tracking systems (ATS), recruitment software, and social media platforms enables efficient management of recruitment processes and candidate pipelines.</p><br> <p>Experience in employer branding, candidate experience optimization, and diversity recruiting enhances the ability to attract diverse talent and promote the employer brand effectively.</p><br> <p>Excellent communication and negotiation skills are vital for building relationships with hiring managers, candidates, and external partners, and negotiating job offers to secure top talent for the organization.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>Quality_321977507<br>Leadership_321977503<br>Recruitment Counseling L3<br>Employee interviewing L3<br>SAP ERP Human Resources L3<br>Executive Onboarding L3<br>Recruiting Management L3<br>Agility<br>Build High-Performing Teams<br>AI Fluency<br>Provide Direction<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Talent Acquisition Manager manage the recruitment and hiring process within an organization, ensuring the acquisition of top talent to meet the Company's staffing needs and strategic objectives. They are responsible for developing and implementing recruitment strategies, sourcing techniques, and talent acquisition initiatives to attract qualified candidates. Additionally, Talent Acquisition Managers play a key role in building and maintaining relationships with internal stakeholders, such as hiring managers, to understand staffing requirements and align recruitment efforts with business goals. They also manage the recruitment team, providing leadership, guidance, and support to ensure effective execution of recruitment activities.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Develop and implement recruitment strategies, sourcing techniques, and talent acquisition initiatives to attract and hire qualified candidates.</p><br> <p>Build and maintain relationships with internal stakeholders, such as hiring managers and department heads, to understand staffing needs and align recruitment efforts with business objectives.</p><br> <p>Manage the recruitment team, providing leadership, guidance, and support to ensure the effective execution of recruitment activities.</p><br> <p>Conduct job analysis and workforce planning to identify staffing needs, develop job descriptions, and determine recruitment priorities.</p><br> <p>Utilize various recruitment channels, including job boards, social media, networking events, and employee referrals, to source and attract candidates.</p><br> <p>Screen resumes, conduct interviews, and assess candidates' qualifications, skills, and cultural fit to make hiring recommendations to management.</p><br> <p>Coordinate and facilitate the interview process, including scheduling interviews, collecting feedback, and communicating with candidates and hiring managers.</p><br> <p>Negotiate job offers, salary packages, and employment contracts with candidates, ensuring alignment with Company policies and budgetary constraints.</p><br> <p>Develop and maintain recruitment metrics and analytics to track key performance indicators, evaluate recruitment effectiveness, and make data-driven improvements.</p><br> <p>Stay informed about industry trends, best practices, and legal requirements related to recruitment and talent acquisition, ensuring compliance and continuous improvement in recruitment processes.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Advanced knowledge of talent acquisition strategies, recruitment methodologies, and sourcing techniques to attract top talent effectively.</p><br> <p>Strong leadership and team management skills are essential for supervising a team of recruiters, providing guidance, coaching, and support to ensure successful recruitment outcomes.</p><br> <p>Proficiency in applicant tracking systems (ATS), recruitment software, and social media platforms enables efficient management of recruitment processes and candidate pipelines.</p><br> <p>Experience in employer branding, candidate experience optimization, and diversity recruiting enhances the ability to attract diverse talent and promote the employer brand effectively.</p><br> <p>Excellent communication and negotiation skills are vital for building relationships with hiring managers, candidates, and external partners, and negotiating job offers to secure top talent for the organization.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>Quality_321977507<br>Leadership_321977503<br>Recruitment Counseling L3<br>Employee interviewing L3<br>SAP ERP Human Resources L3<br>Executive Onboarding L3<br>Recruiting Management L3<br>Agility<br>Build High-Performing Teams<br>AI Fluency<br>Provide Direction<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br><br><br><br> </div>

<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.<br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The QA/QC Manager is responsible for leading and managing the Quality Control and Quality Assurance functions of the assigned location working closely with the head of operations and other functional managers to ensure that products meet or exceed customer expectations, and that quality and compliance standards are met. The position holder will also develop and implement quality control plans and procedures and will manage a team of Quality Control and Quality Assurance professionals.</p><br><br><br><u><b>Job Responsibilities 1</b></u> <br><p>Enforces the implementation of quality control plans and procedures to ensure compliance with industry standards, customer requirements, and regulatory requirements.</p><br> <p>Ensures that all products delivered meet or exceed customer expectations, and that quality and compliance standards are met.</p><br> <p>Conducts regular quality audits to ensure compliance with quality standards and procedures.</p><br> <p>Works closely with all functional managers to identify and resolve quality issues, and to continuously improve product quality.</p><br> <p>Manages the non-conformance and corrective action process, ensuring timely and effective resolution of quality issues.</p><br> <p>Ensure that all quality documentation is accurate, complete, and up-to-date, and that it is stored and maintained in an appropriate manner.</p><br> <p>Develop and deliver quality training programs to ensure that all employees are aware of quality standards and procedures.</p><br> <p>Supervises all QA/QC plans as well as amendments and revisions in order to meet the project quality requirements and client’s expectations.</p><br> <p>Establishes project quality objectives in line with IMS corporate objectives and ensure to monitor submittals of QA/QC reports.</p><br> <p>Builds and implements a control system for suppliers and subcontractors.</p><br> <p>Manages/attends to all required/related meetings and arranges all project Quality requirements with the project owner/consultant and project management team.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p><strong>Responsible for ensuring compliance with all food safety standards and authorized to take corrective actions when necessary</strong></p><br><br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Experience in Quality Control and Quality Assurance, preferably in an industrial manufacturing environment.</p><br> <p>Strong knowledge and experience in quality standards, regulations, and compliance requirements.</p><br> <p>Efficient leadership and management skills, with the ability to inspire and motivate a team of professionals to achieve project objectives.</p><br> <p>Strong problem-solving and analytical skills, with the ability to analyze complex data and develop effective solutions.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Quality Assurance L3<br>Material testing &amp; Standard awareness L3<br>Statistical Quality Control L3<br>Sub-contractor Quality Management L3<br>QA Audits L3<br>Build High-Performing Teams<br>Provide Direction<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Dairy Science or Engineering<br>Profesional degree in Industrial Engineering or Lead Auditor certification (ISO 9001 or equal) or ASQC certification (CQM/CQE).<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Senior Quantity Surveyor prepares all costs aspects of civil and building works on projects, from the inception to final account. To ensure all expenditure is kept to a minimum and all revenue is maximized as early as possible all without compromising Employer/Subcontractor relationship.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Obtain and expand knowledge base on all Civil and Building related matters as relate to specific projects.</p><br> <p>Administer subcontractors and use of Company procedures.</p><br> <p>Follow up with site construction team and technical team for collecting the progress details.</p><br> <p>Obtain and expand knowledge base on all QS related matters related to specific projects. Through the</p><br> <p>achievement of this all commercial and contractual matter.</p><br> <p>Ensure to manage Client Site Instructions and Variation Orders.</p><br> <p>Ensure that payment application is submitted to the Employer, no later than the due date.</p><br> <p>Ensure that Cash Flow and Budget Preparation including regular monitoring at least once per month.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p>Ensure Contractual and Commercial Support and Correspondence “Letter Writing”.</p><br> <p>Ensure the preparation of backup documentation and justification required for Client Instructions and / or interim Valuations.</p><br> <p>Ensure to complete and submit monthly cost value reconciliations, cost to complete reports and profitability projections within 1 week of the Valuation submission.</p><br> <p>Ensure to place Subcontracts on Standard approved terms and Templates, and at a lesser amount as reflected in the allowable.</p><br> <p>Ensure that all interim applications are received on time from the Subcontractors and included into KCT applications and submitted on time to the Employer.</p><br> <p>Ensure that payment certificates for Subcontractors are valued no more than the value applied for “or” certified from the Client, and processed on time.</p><br> <p>Ensure that all Packages preparation and Tendering Procedures are conformed with, and correctly coordinated.</p><br> <p>Ensure all changes to the scope of the works are accompanied by signed off Variation Orders and payment /</p><br> <p>deduction is secured from the Client / Project Manager and Back to Back with the Main Contract.</p><br> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Experience in the use of computer based quantification and knowledge in using systems such as CCS</p><br> <p>(Candy).</p><br> <p>Knowledge in using Microsoft office applications (Word, Excel, Power point, outlook express</p><br> <p>etc.).Experience in the optimal use of AutoCAD for Quantity Takeoff.</p><br> <p>Knowledge in preparation of Bill of Quantities with standard method of measurement.</p><br> <p>Knowledge in Principles of Measurement (International) 1979, NRM2 CESSMMIII, QSSM, QCS, FIDIC</p><br> <p>Knowledge in using Microsoft office Applications i.e. Excel, PowerPoint etc.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>Contract Administration L3<br>Payments - Subcontracts and Main Contracts L3<br>Subcontract Agreement L3<br>Variations and claims L3<br>Agility<br>Subcontracting L3<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Civil Engineering or Engineering<br>Professional Qualification in Quantity Surveying or any related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Actemium Algérie</strong>, entité opérationnelle de Cegelec Algérie (filiale de <strong>VINCI Energies Oil &amp; Gas</strong>)est un acteur incontournable de l’industrie en Algérie.</p><br><p><strong>Notre mission</strong> : accompagner les acteurs publics et privés dans les secteurs du pétrole et gaz, de l’électricité, de l’industrie tertiaire, de l’agroalimentaire et du pharmaceutique.</p><br><p><strong>Nos expertises</strong> couvrent l’ensemble du cycle de vie industriel : de la <strong>conception</strong> à la <strong>maintenance</strong>, en passant par la <strong>réalisation</strong>. Nous intervenons sur des domaines techniques de pointe :&nbsp;automatisation &amp; contrôle de processus,&nbsp;instrumentation,&nbsp;ingénierie électronique &amp; chimique,&nbsp;clean utilities &amp; piping,&nbsp;IT industriel</p><br><p>Grâce à l’appui du réseau <strong>VINCI Energies</strong> et de ses marques, Actemium Algérie propose des solutions <strong>fiables</strong>, <strong>agiles</strong> et <strong>adaptées aux enjeux locaux</strong>, tout en s’inscrivant dans une dynamique d’innovation et de performance durable.<br></p><br><p> Un management et <strong>accompagnement </strong>de proximité</p><br><p> Le <strong>partage </strong>et la fierté de nos réussites</p><br><p>☘️ Le <strong>respect de l'environnement</strong> et des communautés locales dans les pays de réalisation de nos projets (Guide des Droits Humains)</p><br><p> Le respect de la <strong>santé et la sécurité de nos collaborateurs</strong></p><br><p> Chez VINCI Energies Oil &amp; Gas, les <strong>initiatives RSE</strong> font partie intégrante de nos activités, de nos modes de fonctionnement et, in fine, de notre ADN</p><br><p>Missions clés:</p><br><span>Piloter les activités de maintenance</span><ul><li><p><span>Organiser et superviser la maintenance préventive et corrective</span></p><br></li><li><p><span>Assurer le bon fonctionnement des équipements techniques:</span></p><br></li><li><p><span>CVC (chauffage, ventilation, climatisation)</span></p><br></li><li><p><span>Électricité HT/BT</span></p><br></li><li><p><span>Plomberie et sanitaire</span></p><br></li><li><p><span>SSI (Système de Sécurité Incendie)</span></p><br></li><li><p><span>Groupes électrogènes</span></p><br></li><li><p><span>Ascenseurs et équipements de levage</span></p><br></li><li><p><span>Veiller au respect des délais d'intervention.</span></p><br></li></ul><span>Manager les équipes</span><ul><li><p><span>Encadrer les techniciens de maintenance et les sous-traitants.</span></p><br></li><li><p><span>Répartir les tâches et suivre les interventions.</span></p><br></li><li><p><span>Former et accompagner les équipes.</span></p><br></li><li><p><span>Réaliser les entretiens et évaluer les performances.</span></p><br></li></ul><span>Assurer la relation client</span><ul><li><p><span>Être l'interlocuteur principal du client sur le site.</span></p><br></li><li><p><span>Participer aux réunions d'exploitation.</span></p><br></li><li><p><span>Répondre aux demandes et réclamations.</span></p><br></li><li><p><span>Proposer des solutions d'amélioration.</span></p><br></li></ul><span>Garantir la conformité réglementaire</span><ul><li><p><span>Veiller au respect des normes de sécurité et de la réglementation.</span></p><br></li><li><p><span>Suivre les contrôles obligatoires des installations.</span></p><br></li><li><p><span>Mettre en œuvre les actions correctives suite aux audits ou contrôles.</span></p><br></li></ul><span>Gérer le budget et les contrats</span><ul><li><p><span>Suivre les dépenses de maintenance.</span></p><br></li><li><p><span>Contrôler les coûts d'exploitation.</span></p><br></li><li><p><span>Préparer les devis et les plans de maintenance.</span></p><br></li><li><p><span>Assurer le suivi des contrats de sous-traitance.</span></p><br></li></ul><span>Assurer le reporting</span><ul><li><p><span>Élaborer les tableaux de bord et KPI :</span></p><br></li><li><p><span>Taux de disponibilité des équipements</span></p><br></li><li><p><span>Taux de réalisation de la maintenance préventive</span></p><br></li><li><p><span>Nombre de pannes</span></p><br></li><li><p><span>Temps moyen de réparation (MTTR)</span></p><br></li><li><p><span>Taux de satisfaction client</span></p><br></li><li><p><span>Respect du budget</span></p><br></li><li><p><span>Produire les rapports mensuels d'activité.</span></p><br></li></ul><span>Compétences requises</span><p><span><strong>Techniques</strong></span></p><br><ul><li><p><span>Maîtrise des installations CVC, électriques et multitechniques.</span></p><br></li><li><p><span>Connaissance de la GMAO (Gestion de la Maintenance Assistée par Ordinateur).</span></p><br></li><li><p><span>Connaissance des normes QHSE.</span></p><br></li></ul><p><span><strong>Managériales</strong></span></p><br><ul><li><p><span>Leadership et gestion d'équipe.</span></p><br></li><li><p><span>Organisation et planification.</span></p><br></li><li><p><span>Gestion des priorités et des urgences.</span></p><br></li><li><p><span>Sens du service client.</span></p><br></li></ul>Niveau Bac+5<ul><li><p><strong>Ingénieur Électrotechnique/ Mécanique</strong></p><br></li><li><p><strong>Licence en Génie Électrique, Génie Mécanique ou Génie Industriel</strong></p><br></li></ul>Certifications appréciées<ul><li><p>Habilitations électriques (<strong>BT, HT</strong>)</p><br></li><li><p>Formation <strong>HSE / SST</strong></p><br></li><li><p>Gestion de maintenance assistée par ordinateur (<strong>GMAO</strong> : SAP PM, Maximo, Coswin, etc.)</p><br></li><li><p>Gestion de projet (<strong>PMP</strong>, Prince2)</p><br></li><li><p>Certifications qualité (<strong>ISO 9001</strong>, ISO 45001)</p><br></li></ul>Expérience<ul><li><p>5 à 8 ans d'expérience en maintenance.</p><br></li><li><p>Expérience en management d'équipes techniques.</p><br></li><li><p>Maîtrise de la planification des travaux, gestion des sous-traitants, suivi budgétaire et reporting.</p><br></li></ul> <br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main mission: Responsible for handling customer calls and/or interactions, responding to information requests, assisting customers with their requests, and contributing to their satisfaction, while adhering to procedures, scripts, service levels, and quality objectives defined by the company. Serving as a direct point of contact between the company and its customers, thereby contributing to the company's image, service quality, and customer loyalty.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main responsibilities: Customer relationship management: Greet customers courteously and professionally. Clearly identify customer requests and needs. Provide reliable and appropriate information. Respond to requests and complaints in accordance with procedures. Direct customers to the appropriate department when necessary. Ensure effective handling of difficult or conflictual situations. Ensure customer satisfaction.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Call Handling: Handle incoming calls according to procedures. Make outbound calls for sales campaigns, surveys, follow-ups, or customer loyalty initiatives. Follow provided scripts and talking points. Accurately qualify calls and inquiries. Meet communication duration and quality objectives.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Data entry and management: Accurately record customer interaction information in the CRM system. Update customer records. Document call reasons and actions taken. Ensure traceability of each interaction. Comply with confidentiality and data protection rules.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Complaint management: actively listen to the customer. Identify the nature and priority level of the complaint. Provide a first-level response when possible. Escalate cases requiring intervention from another department. Follow up on requests according to established procedures.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Daily Activities: The telephone advisor is notably responsible for: Logging into the Contact Center platform at the start of their shift. Verifying information and operational instructions. Handling assigned interactions. Identifying and qualifying requests. Providing an appropriate response or solution. Recording the interaction in the CRM. Following scripts and procedures. Transferring or escalating requests requiring specialized processing. Participating in briefings and team meetings. Respecting working hours, breaks, and internal rules. Participating in training and continuous improvement activities.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required Skills: Technical Skills: Proficient in computer tools. Experience using CRM software. Proficient in telephony/IP contact center tools. Ability to perform quick searches in knowledge bases. Good computer data entry skills. Ability to strictly adhere to procedures. Interpersonal Skills: Excellent oral communication skills. Active listening. Empathy and patience. Self-control. Customer service orientation. Ability to manage conflict situations. Team spirit. Punctuality and discipline.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Functional Relationships Internal Relationships: Supervisor / Team Leader Contact Center Manager Quality Department Sales Department Technical Department Complaints Department IT Department Administration / HR External Relationships: Clients Prospects Partners Users of company services Professional Obligations The telephone advisor is required to: Respect work procedures and instructions. Respect working hours and the established schedule. Preserve the confidentiality of client information. Not disclose any confidential information. Use the equipment provided correctly. Respect IT security rules. Adopt a professional attitude with clients and colleagues. Immediately report any technical or operational anomaly. Participate in training and quality improvement initiatives.</font></font></p><p><strong>Desired Candidate Profile</strong></p><h2>Profile Sought:</h2><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Education: University level, Bachelor's degree in organizational communication, Bachelor's degree in communication, Bachelor's degree in foreign language, or equivalent qualification.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: Customer service experience is desirable</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Computer skills: Good command of computer tools</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages: Arabic, French, and English</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communication: Very good oral expression</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Availability: Operating hours</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Personal qualities: Dynamism, patience, attentiveness, rigor, and a strong sense of service</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Employee&nbsp;Relations Manager is responsible for planning, developing and implementing processes including but not limited to those associated with government-related documentation and prepare archiving system to retain and retrieve department information, including analyzing, referencing and recording and documentation, contracts, and variations in the relevant files to ensure on time delivery of requirements to the organization. This position provides regular updates and communications to senior management regarding any legislation that will impact the business.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Develop and maintain effective relationships with government agencies and all business partners.</p><br> <p>Provides advice on regulatory and employment matters and managing all registrations and licenses.</p><br> <p>Provides operational support to all legislative processes and ensure compliance to public policies and objectives.</p><br> <p>Develops and implements improvement process for all immigration and labor records to be tracked and maintained through the established organization system</p><br> <p>Develop and manages periodical review, and communicating Government relations policies and processes to ensure organization compliances.</p><br> <p>Ensures to resolve immigration related issues in a timely manner</p><br> <p>Ensures proper dissemination and keep the HR team informed of significant problems that may jeopardize the achievement of Company goals, and those are not being addressed adequately.</p><br> <p>Facilitates and attend to employee queries regarding details of immigration formalities, and entitlements</p><br> <p>Manages the processing of all immigration requirements in the most effective and efficient manner to expedite on boarding of new employees</p><br> <p>Ensures to update relevant business areas with issues, risks, and statuses of immigration/government processes and provide relevant solutions in a timely manner.</p><br> <p>Ensures immigration processes are completed in minimal time including Resident Permits, Drivers Licenses, Visas, CID procedures etc.</p><br> <p>Oversees all the relevant expiry dates and ensure that all time-sensitive documents and licenses are renewed ahead of deadline to ensure full compliance and avoid fines.</p><br> <p>Maintains employee files and documents relevant to immigration transactions.</p><br> <p>Keeps abreast with current labor/ immigration laws and update the HR staff on any changes.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Extensive knowledge of labor laws, regulations, and HR best practices is crucial for navigating complex employee relations issues and ensuring compliance with legal requirements.</p><br> <p>Strong interpersonal and communication skills are essential for effectively mediating conflicts, building relationships, and providing guidance to employees and managers.</p><br> <p>Analytical skills are valuable for assessing employee feedback, identifying trends, and developing strategies to address underlying issues and improve employee relations.</p><br> <p>Experience in conducting investigations, handling grievances, and implementing disciplinary procedures equips Employee Relations Managers with the expertise to manage employee relations matters effectively.</p><br> <p>Leadership and strategic thinking abilities are important for providing direction, developing policies, and collaborating with senior management to create a positive and productive work environment.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Resilience<br>Quality_321977507<br>Leadership_321977503<br>People Advocacy L3<br>Digital Integration L3<br>Data Driven L3<br>SAP ERP Human Resources L3<br>Employee Experence and Design Thinking L3<br>Build High-Performing Teams<br>Provide Direction<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Senior Lead Estimator is responsible to generate and manage construction cost estimates, valuation of engineering work and budgets.. Provide estimates, budget control and studies for projects and potential projects during business development, pre-construction and construction phases of a project and across all scopes, systems, and assemblies.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Ensure efficient relationship with suppliers and sub-contractors to obtain competitive pricing information to use in estimating.</p><br> <p>Lead the development of schematic cost model estimates utilizing historic benchmarking information and industry experience to develop detailed cost estimate forecasting .</p><br> <p>Review tender documentation and identifies ambiguities, risks and key issues to be considered by the tender team. </p><br> <p>Prepare sound, consistent data for profitable tendering (estimate of man hours, equipment, subcontractors and material costs). </p><br> <p>Review tender documentation and identifies ambiguities, risks and key issues to be considered by the tender team. </p><br> <p>Prepare cost reconciliation between two or more estimates, and can explain variance cost drivers.</p><br> <p>Handle inquiries and provides information related to tendering and estimating.</p><br> <p>Provide comparisons of Contractor’s pricing to benchmarked historical data and market pricing. </p><br> <p>Maintain the highest level of commercial confidentiality in all aspects of employment. </p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p>Analyze drawing, specifications and other documentation to prepare comprehensive cost estimates.</p><br> <p> Support and assist the Estimation Manager in the process of quantity take-offs, both manually and digitally, from tender documents and drawings. </p><br> <p>Coordinate with the client on all changes in scope, questions or clarifications regarding the work, during the bidding process. </p><br> <p>Conduct site inspection for tender understanding, analysis of conditions and assessment of risk and identification of activities that may or may not be shown in tender documents. </p><br> <p>Review budget and project profitability status and goals with supervision and project team as required. </p><br> <p>Seek input on corrective measures to continuously improve the identification and accuracy of cost figures. </p><br> <p>Liaise with the Engineering Team on the design element of design and construct tenders and providing temporary works support for tenders. Undertake comprehensive reviews of Contractor’s estimate submissions, change requests and bids including pricing clarifications, assumptions, terms and conditions.</p><br><br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Knowledge in resources planning, detailed estimate rate calculations etc.</p><br> <p>Experience in Cost estimating packages such as CCS (Candy) will be a distinct advantage.</p><br> <p>Extensive Knowledge in MS word, MS Excel, PowerPoint, AutoCAD, QS related Software and Web search/Internet.</p><br> <p>Knowledge of local material rate, labor gang productivities and Subcontractors.</p><br> <p>Familiar with techniques, procedures, methods and the nature of applicable construction systems across all disciplines.</p><br> <p>Estimating and Project Management Skills</p><br> <p>Solid understanding of policies and comply with the principles of the Company€™s Code of Ethics. </p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>Build High-Performing Teams<br>AI Fluency<br>Provide Direction<br>Resilience<br>Quality<br>Leadership<br>Cost Management L3<br>Project Estimating L3<br>Risk analysis &amp; control assessment techniques L3<br>Contract/Bid Documents L3<br>Document &amp; Record Control L3<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Civil Engineering or Engineering<br>Profesional degree in MMUP Engineer Registration (UPDA)<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor,&nbsp;dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunités de développement et d'évolution sont nombreuses. Chaque geste, chaque sourire, chaque action, contribuent à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète. Ensemble, nous incarnons la vision de l’hospitalité responsable.<br>Ayez l’opportunité de devenir un Heartist®, et laissez votre coeur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Le/La Duty Manager est responsable de la&nbsp;supervision des opérations de l’hôtel pendant son service. Il/Elle veille à la qualité de l’expérience client, coordonne les différents départements et intervient dans la gestion des réclamations, incidents et situations particulières.&nbsp;</p><br><p><strong>Missions Principales :</strong></p><br><ul><li><p>Superviser les opérations&nbsp;quotidiennes de l’hôtel&nbsp;pendant son shift.&nbsp;</p><br></li></ul><ul><li><p>Coordonner les services&nbsp;Réception, Housekeeping,&nbsp;Restauration, Maintenance&nbsp;et Sécurité.&nbsp;</p><br></li></ul><ul><li><p>Garantir le respect&nbsp;des standards de&nbsp;service et des&nbsp;procédures de l’hôtel.&nbsp;</p><br></li></ul><ul><li><p>Accueillir et assister les clients VIP et les&nbsp;clients à besoins&nbsp;particuliers.&nbsp;</p><br></li></ul><ul><li><p>Superviser les arrivées&nbsp;et départs et&nbsp;assurer la satisfaction&nbsp;des clients.&nbsp;</p><br></li></ul><ul><li><p>Prendre en charge les&nbsp;réclamations clients&nbsp;et assurer leur&nbsp;résolution rapide et&nbsp;professionnelle.&nbsp;</p><br></li></ul><ul><li><p>Coordonner avec&nbsp;le service Housekeeping&nbsp;concernant la disponibilité&nbsp;et l’état des&nbsp;chambres.&nbsp;</p><br></li></ul><ul><li><p>Assurer le suivi des problèmes techniques et de&nbsp;maintenance.&nbsp;</p><br></li></ul><ul><li><p>Veiller au respect&nbsp;des procédures de&nbsp;sécurité et intervenir&nbsp;en cas d’urgence.&nbsp;</p><br></li></ul><ul><li><p>Effectuer des&nbsp;contrôles réguliers des&nbsp;espaces publics et&nbsp;des installations de&nbsp;l’hôtel.&nbsp;</p><br></li></ul><ul><li><p>Assister la Réception dans&nbsp;les situations complexes&nbsp;: litiges de facturation, problèmes de réservation&nbsp;ou demandes particulières.&nbsp;</p><br></li></ul><ul><li><p>Assurer une bonne&nbsp;communication entre les&nbsp;différents services.&nbsp;</p><br></li></ul><ul><li><p>Effectuer les passations de consignes entre&nbsp;les équipes.&nbsp;</p><br></li></ul><ul><li><p>Renseigner et contrôler les rapports et&nbsp;registres de service.&nbsp;</p><br></li></ul><ul><li><p>Prendre les décisions&nbsp;opérationnelles nécessaires&nbsp;pendant le shift, dans le cadre&nbsp;des responsabilités qui&nbsp;lui sont déléguées.&nbsp;</p><br></li></ul><ul><li><p>Représenter la direction de l’hôtel en son&nbsp;absence.&nbsp;</p><br></li></ul><br>Qualifications<br><br><p><strong>Profil Recherché :</strong></p><br><ul><li><p>Formation en&nbsp;hôtellerie, tourisme ou&nbsp;gestion hôtelière.&nbsp;</p><br></li></ul><ul><li><p>Expérience dans un hôtel&nbsp;4 ou 5 étoiles, idéalement dans un environnement international&nbsp;ou de luxe.&nbsp;</p><br></li></ul><ul><li><p>Expérience en réception&nbsp;ou en supervision&nbsp;opérationnelle.&nbsp;</p><br></li></ul><ul><li><p>Bonne connaissance des différents&nbsp;départements de l’hôtel.&nbsp;</p><br></li></ul><ul><li><p>Maîtrise du&nbsp;français et de l’arabe&nbsp;;&nbsp;un bon niveau&nbsp;d’anglais est important.&nbsp;</p><br></li></ul><ul><li><p>Connaissance du logiciel&nbsp;Opera PMS&nbsp;appréciée.&nbsp;</p><br></li></ul><ul><li><p>Excellent sens du&nbsp;service client.&nbsp;</p><br></li></ul><ul><li><p>Leadership, diplomatie et&nbsp;capacité à gérer&nbsp;les conflits.&nbsp;</p><br></li></ul><ul><li><p>Bonne résistance au stress et capacité à prendre des décisions rapidement.&nbsp;</p><br></li></ul><ul><li><p>Disponibilité pour travailler&nbsp;en horaires décalés, week-ends et&nbsp;jours fériés.&nbsp;</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Senior Lead Estimator is responsible to generate and manage construction cost estimates, valuation of engineering work and budgets.. Provide estimates, budget control and studies for projects and potential projects during business development, pre-construction and construction phases of a project and across all scopes, systems, and assemblies.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Ensure efficient relationship with suppliers and sub-contractors to obtain competitive pricing information to use in estimating.</p><br> <p>Lead the development of schematic cost model estimates utilizing historic benchmarking information and industry experience to develop detailed cost estimate forecasting .</p><br> <p>Review tender documentation and identifies ambiguities, risks and key issues to be considered by the tender team. </p><br> <p>Prepare sound, consistent data for profitable tendering (estimate of man hours, equipment, subcontractors and material costs). </p><br> <p>Review tender documentation and identifies ambiguities, risks and key issues to be considered by the tender team. </p><br> <p>Prepare cost reconciliation between two or more estimates, and can explain variance cost drivers.</p><br> <p>Handle inquiries and provides information related to tendering and estimating.</p><br> <p>Provide comparisons of Contractor’s pricing to benchmarked historical data and market pricing. </p><br> <p>Maintain the highest level of commercial confidentiality in all aspects of employment. </p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p>Analyze drawing, specifications and other documentation to prepare comprehensive cost estimates.</p><br> <p> Support and assist the Estimation Manager in the process of quantity take-offs, both manually and digitally, from tender documents and drawings. </p><br> <p>Coordinate with the client on all changes in scope, questions or clarifications regarding the work, during the bidding process. </p><br> <p>Conduct site inspection for tender understanding, analysis of conditions and assessment of risk and identification of activities that may or may not be shown in tender documents. </p><br> <p>Review budget and project profitability status and goals with supervision and project team as required. </p><br> <p>Seek input on corrective measures to continuously improve the identification and accuracy of cost figures. </p><br> <p>Liaise with the Engineering Team on the design element of design and construct tenders and providing temporary works support for tenders. Undertake comprehensive reviews of Contractor’s estimate submissions, change requests and bids including pricing clarifications, assumptions, terms and conditions.</p><br><br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Knowledge in resources planning, detailed estimate rate calculations etc.</p><br> <p>Experience in Cost estimating packages such as CCS (Candy) will be a distinct advantage.</p><br> <p>Extensive Knowledge in MS word, MS Excel, PowerPoint, AutoCAD, QS related Software and Web search/Internet.</p><br> <p>Knowledge of local material rate, labor gang productivities and Subcontractors.</p><br> <p>Familiar with techniques, procedures, methods and the nature of applicable construction systems across all disciplines.</p><br> <p>Estimating and Project Management Skills</p><br> <p>Solid understanding of policies and comply with the principles of the Company€™s Code of Ethics. </p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>Build High-Performing Teams<br>AI Fluency<br>Provide Direction<br>Resilience<br>Quality<br>Leadership<br>Cost Management L3<br>Project Estimating L3<br>Risk analysis &amp; control assessment techniques L3<br>Contract/Bid Documents L3<br>Document &amp; Record Control L3<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Civil Engineering or Engineering<br>Profesional degree in MMUP Engineer Registration (UPDA)<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Some careers grow faster than others.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></strong></p><br><br><p><strong><span>If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.</span></strong></p><br><br><p><strong><span>Role purpose</span></strong></p><br><br><p><span>Lead the day-to-day operation, support and governance of local technology services. The role will ensure reliable service delivery, effective technology lifecycle management, strong supplier oversight and compliance with applicable HSBC governance and regulatory requirements.</span></p><br><br><p><span>The DS Manager will work closely with colleagues, business stakeholders, technology teams and third-party providers to maintain a resilient, efficient and well-governed technology environment.</span></p><br><br><p><strong><span>Key Responsibilities</span></strong></p><br><br><p><span>Technology Service Management</span></p><br><br><ul><li><span>Lead and coordinate end-user technology support, ensuring incidents and service requests are resolved promptly and escalated appropriately.</span></li><li><span>Act as the accountable owner for designated IT services, overseeing availability, performance, risk, stakeholder reporting and continuous improvement.</span></li><li><span>Identify opportunities to improve service quality, operational efficiency and user experience.</span></li></ul><p><span>Technology Asset and Data-Centre Management</span></p><br><br><ul><li><span>Maintain accurate records of hardware, software and other technology assets throughout their lifecycle.</span></li><li><span>Oversee local data-centre operations, including equipment, access controls, environmental monitoring, maintenance and issue resolution.</span></li><li><span>Ensure technology assets and facilities remain secure, compliant and fit for purpose.</span></li></ul><p><span>Application and Supplier Management</span></p><br><br><ul><li><span>Administer locally managed applications, including user access, configuration, upgrades, incident resolution and vendor coordination.</span></li><li><span>Manage external technology suppliers and service providers, monitoring performance, resolving issues and supporting contract-related activities.</span></li><li><span>Ensure supplier risks, service levels and governance requirements are appropriately managed.</span></li></ul><p><span>Regulatory and Governance Projects</span></p><br><br><ul><li><span>Act as the local technology point of contact for regulatory and governance-related projects.</span></li><li><span>Coordinate requirements, evidence gathering, actions, stakeholder updates and delivery against agreed timelines.</span></li><li><span>Maintain appropriate documentation and ensure issues and risks are escalated through the relevant governance channels.</span></li></ul><br><p><strong><span>Desirable Experience and Skills</span></strong></p><br><br><ul><li><span>Proven experience in IT service management, end-user support, technology asset management, supplier management and application administration.</span></li><li><span>Experience supporting technology governance, regulatory requirements, audits, risk management or control-related projects.</span></li><li><span>Strong understanding of IT service management principles, technology controls, operational risk and service continuity.</span></li><li><span>Experience managing technology projects or workstreams, including planning, scheduling, risk and issue management, stakeholder communication and governance.</span></li><li><span>Strong organisational, prioritisation and problem-solving skills, with the ability to manage multiple activities and deadlines.</span></li><li><span>Excellent written and verbal communication skills, with the ability to engage effectively with colleagues, senior stakeholders, vendors and regulators.</span></li><li><span>Proven ability to build collaborative relationships across business, technology and support teams.</span></li><li><span>A proactive and customer-focused approach, with a strong commitment to service quality and continuous improvement.</span></li><li><span>Ability to make sound decisions, manage incidents effectively and escalate issues in a timely manner.</span></li><li><span>Experience working in a regulated environment and understanding the importance of confidentiality, information security and compliance.</span></li><li><span>Experience with software development, scripting, APIs, databases or application integration is desirable.</span></li><li><span>Familiarity with low-code/no-code platforms, particularly Microsoft Power Platform and Power Apps, is advantageous.</span></li></ul><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited</span></p><br><br><br> </div>

<p><strong>ABOUT THE ROLE</strong> We are looking for a Senior Product Manager to own the Superapp Financial Experience our consumer wallet and the financial products that sit inside the Yassir super app. This is a B2C role at the centre of our financial services strategy.<br> <br>Your core mandate is adoption: getting millions of Yassir users to fund, hold, and transact with the wallet first inside the super app (rides, deliveries, top-ups), and then beyond it (peer-to-peer transfers, bill payments, merchant payments in the real world). You will own the full consumer journey from first wallet activation to habitual, everyday use.<br> <br>You will work across engineering, design, growth, and the wider super app teams to make the wallet the default way Yassir users move money turning an existing, trusted user base into active financial services customers. <strong>RESPONSIBILITIES</strong></p><ul><li>Own the consumer wallet and superapp financial experience end-to-end, with adoption and active usage as your primary success metrics.</li><li>Define and execute the strategy to drive wallet activation, funding, and repeat transactions both within the super app (rides, deliveries) and in external use cases (P2P, bill payments, merchant payments).</li><li>Design acquisition and activation funnels in partnership with growth and marketing; identify and remove the friction points that stop users from funding and using the wallet.</li><li>Deeply understand the Algerian consumer cash habits, trust barriers, and the behavioural shifts required to move people from cash to digital money.</li><li>Run discovery: customer interviews, journey mapping, prototyping, and experiments to validate what will actually drive adoption at scale.</li><li>Translate customer insights into a prioritised roadmap of features and experiments, tested with real users in market.</li><li>Partner with engineering and design to ship high-quality consumer experiences onboarding, KYC, top-up, send/receive, and transaction history that feel effortless and trustworthy.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 5 years of product management experience, with a strong track record in B2C consumer products ideally fintech, wallets, or payments.</li><li>Proven experience driving consumer adoption and engagement of a financial product you have moved activation, retention, or transaction metrics, not just shipped features.</li><li>A track record of launching and scaling consumer-facing digital products (B2C).</li><li>Strong grasp of acquisition, activation, retention, referral, and revenue and how to design a product that grows across that funnel.</li><li>Experience with growth mechanics: onboarding optimisation, funnel analysis, experimentation, and retention loops.</li><li>Understanding of the technical aspects of digital product development, with the ability to work closely with engineers and get the best out of them.</li><li>Ability to create and run a customer discovery process interviews, journey mapping, and ideation workshops to surface real user pains and opportunities.</li><li>Strong understanding of value proposition design and what makes a consumer product succeed.</li><li>Ability to integrate analytics into a product to generate actionable insight, and to define the right metrics for a consumer wallet.</li><li>Excellent verbal and written communication, with the ability to influence stakeholders at all levels; presentation and storytelling skills.</li><li>Strong design sense and the ability to collaborate with designers to produce great consumer experiences.</li><li>Knowledge of modern development practices like agile and scrum.</li><li>Dependable, enthusiastic, curious, with great energy and the ability to thrive in a fast-paced, dynamic environment.</li><li>Based in Cairo, Egypt (required).</li><li>Native Arabic speaker with fluent English; French is a huge plus.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Senior Logistics Manager oversees the organization inbound and outbound logistics operations. This position manages all aspects of logistics operation to ensure consistent high-level service quality and customer satisfaction, profitability, cost efficient operations and compliance with Company policies and procedures.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Contribute to the creation and implementation of best practice logistics vision, strategy, policies, processes and procedures to aid and improve operational performance.</p><br> <p>Plan, manage and evaluate logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers.</p><br> <p>Create and implement best practice logistics principles, policies and processes across the organization to improve operational and financial performance</p><br> <p>Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements.</p><br> <p>Oversee quality, quantity, delivery times, and transport costs.</p><br> <p>Manage and negotiate rates and contracts with transportation and logistics providers.</p><br> <p>Recommend optimal transport modes, routes or frequency Plan, manage and evaluate logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers.</p><br> <p>Interpret trends and analyze and review data. Provide meaningful logistics data to others in the organization to aid customer service and cost improvements.</p><br> <p>Identify savings by removing waste or unnecessary steps in the logistics process.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p>Direct and negotiate logistics costs meant for 3rd party logistics providers assisting yearly budget goals.</p><br> <p>Establish standard operating methods to manage logistics operations efficiently.</p><br> <p>Direct continuous improvement initiatives and identify inefficiencies and cost optimization opportunities.</p><br> <p>Ensure compliance of Logistics Team with all applicable Company directives, policies, and procedures.</p><br> <p>Develop and maintain strong relationships with all connected with the logistics process</p><br> <p>Ensure customers receives their products/materials in a timely manner and good condition.</p><br> <p>Resolve problems concerning logistics systems, imports or exports or customer issues.</p><br> <p>Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping</p><br> <p>Manage, coach and develop a high performing team that meets agreed objectives and delivers best practice results, added value and continuous improvements.</p><br> <p>Ensure that all functions under supervision operate in accordance with health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors.</p><br> <p>Keep abreast of emerging technology changes and innovation through formal and informal study, networking and participation in professional organization.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Advanced expertise in logistics management, encompassing transportation, inventory control, and supply chain optimization, to lead complex logistics operations.</p><br> <p>Exceptional leadership and strategic planning skills to oversee large-scale logistics teams, drive performance, and achieve operational objectives.</p><br> <p>Proficiency in logistics software and systems to analyze data, optimize routes, and streamline warehouse operations for cost savings and efficiency.</p><br> <p>Strong communication and interpersonal abilities to liaise with stakeholders, negotiate contracts, and resolve logistics-related issues effectively.</p><br> <p>Problem-solving capabilities to identify operational inefficiencies, implement process improvements, and ensure seamless logistics operations.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>Build High-Performing Teams<br>AI Fluency<br>Provide Direction<br>Resilience<br>Quality_321977507<br>Leadership_321977503<br>Fleet management L3<br>Business Analysis L3<br>Logistics Analysis L3<br>Project Management L3_321977741<br>Route Planning L3<br><br><br><u><b>Education</b></u> <br>Certificate in Supply Chain/Logistics related course<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Le Sofitel Thalassa Algiers Club des Pins est situé dans un cadre côtier privilégié, les Bars forment des espaces haut de gamme dédiés à la convivialité, à l’art de vivre et à l’audace gustative.</p><br><p>Ils combinent un élégant lounge intérieur, des terrasses panoramiques, un bar de plage/piscine dynamique et des concepts de mixologie éphémères en harmonie avec l'environnement balnéaire et festif du complexe.&nbsp;</p><br><br>Description du poste<br><br><p>Le/La Superviseur du Bar coordonne et anime l’activité opérationnelle des différents points de vente de boissons du resort au quotidien (Lounge Bar, Beach &amp; Pool Club, service banquets). En tant que leader de terrain et expert(e) de la mixologie, il/elle assure une présence constante au comptoir et en salle pour fluidifier le service, encadrer les équipes et veiller à la satisfaction client. Bras droit du Bars Manager, il/elle garantit le respect absolu des standards de luxe Sofitel, veille à la théâtralisation de l'offre et optimise les ventes.&nbsp;</p><br><p><strong>Missions principales&nbsp;</strong></p><br><p><strong>Management d'Équipe, Encadrement et Formation de Terrain :</strong></p><br><ul><li><p>Superviser, motiver et encadrer en direct l'équipe de bar (barmans, mixologues, commis, serveurs) lors de son service, notamment les renforts saisonniers.&nbsp;</p><br></li></ul><ul><li><p>Transmettre l'art du service&nbsp;et s’assurer de l’application stricte des standards Sofitel (posture, élégance, gestuelle de mixologie, rituels d'accueil).&nbsp;</p><br></li></ul><ul><li><p>Participer à l’intégration et à la formation continue des heartists sur les cartes, les cocktails signatures et les techniques de vente.&nbsp;</p><br></li></ul><ul><li><p>Animer les briefings d'avant-service (objectifs du jour, présentation des suggestions, répartition des postes).&nbsp;</p><br></li></ul><p><strong>Excellence Opérationnelle et Expérience Client « Cousu Main »:</strong></p><br><ul><li><p>Assurer un accueil haut de gamme et personnalisé des clients, en développant une relation de fidélisation et de proximité.&nbsp;</p><br></li></ul><ul><li><p>Contrôler la fluidité et la rapidité du service, tant au comptoir qu'en salle, en s'adaptant aux fortes variations de flux liées à la saisonnalité et à la météo.&nbsp;</p><br></li></ul><ul><li><p>Valoriser l'offre créative de mixologie et la carte des boissons par une vente suggestive active et performante (up-selling).&nbsp;</p><br></li></ul><ul><li><p>Superviser la bonne exécution des techniques de réalisation des cocktails, dans le respect scrupuleux des fiches techniques de l'établissement.&nbsp;</p><br></li></ul><ul><li><p>Prendre en charge les retours clients avec diplomatie et réactivité pour garantir une expérience sans couture.&nbsp;</p><br></li></ul><p><strong>Gestion, Logistique et Hygiène :</strong></p><br><ul><li><p>Contrôler rigoureusement la mise en place (back-bar, comptoir, terrasses), la propreté des espaces, de la verrerie et des équipements avant et après le service.&nbsp;</p><br></li></ul><ul><li><p>Participer à la gestion des stocks, aux commandes internes et à la réalisation des inventaires mensuels (alcools, softs, verrerie, consommables).&nbsp;</p><br></li></ul><ul><li><p>Veiller à la bonne application des procédures d’encaissement, de facturation et de clôture des caisses du service.&nbsp;</p><br></li></ul><ul><li><p>Faire respecter scrupuleusement les règles d’hygiène (normes HACCP), la sécurité du personnel et la législation sur le débit de boissons.&nbsp;</p><br></li></ul><br>Qualifications<br><br><p><strong>Profil recherché&nbsp;</strong></p><br><ul><li><p>Expérience confirmée en tant que Barman(maid), Chef de Rang Bar ou premier poste de Superviseur dans un hôtel 5 étoiles, un bar haut de gamme.&nbsp;</p><br></li></ul><ul><li><p>Excellente culture de la mixologie et des nouvelles tendances de l'univers du bar.&nbsp;</p><br></li></ul><ul><li><p>Maîtrise des techniques de vente et des outils informatiques de caisse (POS).&nbsp;</p><br></li></ul><ul><li><p>Excellente maîtrise de l'arabe, du&nbsp;français et de l'anglais professionnel (une quatrième langue est un atout compte tenu de la clientèle internationale).&nbsp;</p><br></li><li><p>Leadership de terrain, dynamisme communicationnel et esprit d'équipe.&nbsp;</p><br></li><li><p>Excellente présentation, distinction naturelle et sens aigu du détail.&nbsp;</p><br></li></ul><ul><li><p>Forte adaptabilité aux rythmes saisonniers, réactivité et flexibilité horaire (travail de nuit et le week-end).&nbsp;</p><br></li></ul><ul><li><p>Sensibilité artistique pour participer à l'ambiance visuelle et sonore des différents espaces.&nbsp;</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Services Professional - Materials Management – Project Operations </b></p><br><p><b>Are you passionate about being part of a successful team?</b></p><br><p><b>Would you like the opportunity to work for a world class oilfield services company?</b></p><br><p><b>Join our Project Operations team</b></p><br><p>Our Industry &amp; Energy Technology (IET) team provides industry-leading products and services that optimize the extraction, production, and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. Our team plays an integral role by helping the business plan for the future.</p><br><p><b>Partner with the best</b></p><br><p>As a Services Professional - Materials Management, you will be responsible for:</p><br><ul><li>Check between the shipped to Site and the received at Site</li><li>100% inventory and physical inspection after material arrival at the site warehouse</li><li>Dispatch to the site area according to projects needs</li><li>Identify the material damaged and segregate it in a dedicated area</li><li>Material preservation support to Customer</li><li>Customer Inventory management support to Customer</li><li>Special tool identification at arrival and support to Customer for clear inventory allocation</li><li>Support the Site manager in identifying in advance, respect to installation schedule, the required special tools and material</li><li>Documentation management</li><li>Material’s NCM (Non-Conformity Management) and check against punch list at shipping</li><li>Executing all required responsibilities safely by following all Baker Hughes Service applicable processes and procedures.</li><li>Preparing and updating technical documentation, plans, daily and weekly briefing reports for customers and internal cross-functional teams.</li><li>Conducting all business activities in accordance to Baker Hughes Core Values (HSE, Quality and Compliance).</li></ul><p><b>Fuel your passion</b></p><br><p>To be successful in this role you will:</p><br><ul><li>Have a Bachelor's Degree in Mechanical Engineering</li><li>Have minimum of 3 years of experience in materials planning, execution, warehousing and inventory management.</li><li>Have experience using Oracle or SAP system.</li><li>Have Fluency in French, English and Arabic written and spoken.</li><li>Have strong oral and written communication skills.</li><li>Have strong interpersonal and leadership skills</li><li>Have ability to influence others and lead small teams.</li><li>Have ability to lead initiatives of moderate scope and impact.</li><li>Have effective problem identification and solution skills.</li><li>Have proven analytical and organizational ability.</li><li>Have experience using Oracle or SAP system.</li></ul><p><b>Work in a way that works for you</b></p><br><p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:</p><br><ul><li>Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive</li></ul><p><b>Working with us</b></p><br><p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.</p><br><p><b>Working for you</b></p><br><p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p><br><ul><li>Contemporary work-life balance policies and wellbeing activities</li><li>Comprehensive private medical care options</li><li>Safety net of life insurance and disability programs</li><li>Tailored financial programs</li><li>Additional elected or voluntary benefits</li></ul>The Baker Hughes internal title for this role is: Services Professional - Materials Management </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Some careers grow faster than others.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></strong></p><br><br><br><p><span>If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at </span><span>The opportunity<br></span></p><br><br><p><span>We’re looking for an experienced&nbsp;IT Infrastructure &amp; Operations Manager&nbsp;to oversee the reliable, secure and efficient delivery of technology services across the country.<br></span></p><br><br><p><span>You’ll manage core infrastructure, workplace technology, service operations and key suppliers, ensuring colleagues have the platforms and support they need to work effectively. This is a hands-on leadership role requiring strong technical knowledge, sound operational judgement and the confidence to lead stakeholders through incidents and service improvements.<br></span></p><br><br><p><strong><span>What you’ll do<br></span></strong></p><br><br><ul><li><span>Manage core infrastructure platforms, including networks, servers, storage and data centres, to maintain high availability, resilience and performance.</span></li><li><span>Oversee enterprise networking services, including LAN/WAN, SD-WAN, DNS/DHCP, firewalls and related connectivity.</span></li><li><span>Manage telecommunications and collaboration services, including SIP, VoIP and workplace collaboration tools.</span></li><li><span>Maintain accurate IT asset and equipment records, ensuring IT stock is tracked, controlled and available when required.</span></li><li><span>Coordinate printer services, working with global suppliers and local vendors to resolve issues and maintain service quality.</span></li><li><span>Manage the deployment, replacement and upgrade of employee workstations, ensuring devices remain current, secure and fit for purpose.</span></li><li><span>Support applications used by colleagues, working closely with the Helpdesk and relevant technology teams.</span></li><li><span>Ensure incidents are appropriately owned, resolved, documented and reported, with lessons learned captured where appropriate.</span></li><li><span>Administer and support clearing systems in line with operational, security and control requirements.</span></li><li><span>Manage technology vendors and contracts, including telecoms carriers, managed service providers, licensing and procurement partners.</span></li><li><span>Monitor supplier performance, lead service reviews and ensure contractual commitments and service levels are met.</span></li><li><span>Contribute to operational resilience, service improvement and effective risk and control management.</span></li><li><span>Act as an incident leader when required, coordinating technical teams, stakeholders and suppliers through to resolution.<br></span></li></ul><p><span>What you’ll bring<br></span></p><br><br><ul><li><span>Practical experience in IT infrastructure and service operations, ideally within a complex, regulated or multinational organisation.</span></li><li><span>Strong knowledge of enterprise networking, including LAN/WAN, SD-WAN, DNS/DHCP and firewalls.</span></li><li><span>Experience with telecommunications and collaboration technologies, including SIP and VoIP.</span></li><li><span>Knowledge of workstation lifecycle management, IT asset management and end-user technology support.</span></li><li><span>Experience managing printers, hardware suppliers and local service vendors.</span></li><li><span>Demonstrable vendor, contract, licensing and procurement management experience.</span></li><li><span>A practical understanding of ITIL and service management principles.</span></li><li><span>Experience managing incidents, coordinating resolution and producing accurate service reporting.</span></li><li><span>Strong stakeholder-management and communication skills, with the confidence to work across technical and business teams.</span></li><li><span>The ability to prioritise effectively, remain calm under pressure and get issues resolved at pace.</span></li><li><span>Experience supporting or administering clearing systems would be advantageous.</span></li></ul><br><p><span>For further details and application information please visit our careers site, searching for the reference number </span><span>60990.</span><span>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.<br></span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br></span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited</span></p><br><br><br><br><br> </div>