Factory Jobs
2447 Jobs Found
<div ><p ><font face="Calibri, sans-serif"><strong>1. JOB PURPOSE </strong></font></p><p ><font face="Calibri, sans-serif">The jobholder is responsible to actively promote DHL’S range of E-com products and services, liaise for the equipment, manage installation, support clients and impart training & system integrations. Train & support New E-Com Advisor, maintain e-Com Inventory </font></p><p ><font face="Calibri, sans-serif"><strong>2. PRINCIPAL ACCOUNTABILITIES </strong></font></p><p ><font face="Calibri, sans-serif">1. Install E-com tools for new customers and conduct capability demonstrations for new or potential customers to enhance the competitive advantage of using DHL for our customers. </font></p><p ><font face="Calibri, sans-serif">2. Provide customers – both internal & external user training through road shows and customer evenings respectively on E-com products both on current and new versions of the software to ensure smooth shipment processing for 100% accurate manifest data. </font></p><p ><font face="Calibri, sans-serif">3. Evaluate customer needs, provide solutions and customise the E-com products (software and hardware) to meet the customer’s need, without compromising DHL’s standards and also providing customers value-added services. </font></p><p ><font face="Calibri, sans-serif">4. Provide support and solutions to the sales team, with regards to any E-com products, training and accompany Sales Team to customer sites for presentations if needed to provide the customer effective utilisation of our systems. Install account rates on Easy Ship systems for customers, upon requests from Sales. </font></p><p ><font face="Calibri, sans-serif">5. Select appropriate hardware for each site dependant on volume of shipments / revenue, after consultation with eShippng & Customer Solution Manager to ensure the most effective utilization of technology. </font></p><p ><font face="Calibri, sans-serif">6. Evaluate competitor’s shipment processing systems & products via direct on-site comparison with DHL products, feedback from customers and / or any other means of competitor intelligence to drive continuous improvement of our products & systems. </font></p><p ><font face="Calibri, sans-serif">7. Ensure that all systems are in good condition, upgraded, tested and functioning properly before deploying to customers to ensure smooth transition with minimal disruption to the user’s business. </font></p><p ><font face="Calibri, sans-serif">8. Work closely with the Area team, DZ IT and KUL/PRG team to develop solutions and processes or modifications to existing products to continually exceed customer’s expectations and strengthen DHL’S stronghold as a market leader in the Air Express Industry, by providing value-added service via E-com products and customised solutions. </font></p><p ><font face="Calibri, sans-serif">9. Ensure that the Electronic Service Directory file is updated at all sites within the the first 3 weeks of every quarter and new courier guides sent to SPS customers every quarter to ensure data accuracy. </font></p><p ><font face="Calibri, sans-serif">10. Check and ensure 100% manifest data return from all SPS sites, as it results in significant cost savings for DHL. </font></p><p ><font face="Calibri, sans-serif">11. Provide weekly reports on time as and when requested by the eShippng & Customer Solution Manager. </font></p><p ><font face="Calibri, sans-serif">12. Ensure that all our customers using the E-com products are provided efficient and excellent customer service as regards – Logging in of all support calls immediately and attending to them within 24 hours, being on call 24 hours a day even whilst managing the E-com Duty Manager roster every alternate month to attend to any critical system failures for timely restoration, ensure systems are working at all times and in case of breakdown prompt arrangements are made for replacement and the DHL customer server is up at all times so that the external customers can download/upload data files when required. </font></p><p ><font face="Calibri, sans-serif">13. Ensure that all mail shot requests from Sales are promptly actioned and proper manifesting is done to ensure timely and accurate data is available to the network. </font></p><p ><font face="Calibri, sans-serif">14. Assist the Billing team with reports from client systems to identify any discrepancies in billing so that corrective action (credit notes) can be taken immediately contributing to achievement of DOS targets. </font></p><p ><font face="Calibri, sans-serif">15. Conduct a six monthly audit of all client systems and update files for hardware count, serial and model numbers and track calibration of scales to secure control over our systems and also quick recovery in case of breakdowns. </font></p><p ><font face="Calibri, sans-serif">16. Organise quarterly meetings with Service Centre Managers and team leaders to discuss any sites identified by couriers as potential for automation or customers with recurring problems like miscodes, etc. so that corrective action can be taken promptly. </font></p><p ><font face="Calibri, sans-serif">17. Ensure e-Com objectives are met & report monthly to the E-com Manager. </font></p><p ><font face="Calibri, sans-serif">18. e-AWB Allocation Management: Constant allocation of e-AWB to new & existing customers. Ensure maximum utilization of country’s e-AWB’s range </font></p><p ><font face="Calibri, sans-serif">19. Daily review and action of CSV pre-print requests and their conversion to e-Customers </font></p><p ><font face="Calibri, sans-serif">20. e-uploads Service level maintenance in line with annual KPI's </font></p><p ><font face="Calibri, sans-serif">21. Provide on-job training to new e-Com Advisors with complete overview of e-Com department and its objectives. </font></p><p ><font face="Calibri, sans-serif">22. Ensure that the e-Com Advisor is able to conduct his daily activities. </font></p><p ><font face="Calibri, sans-serif">23. Assisting fresh e-Com Advisors in supporting customer special requirements, S/w Issues and customer support. </font></p><p ><font face="Calibri, sans-serif">24. Ensure all aspects of customer service in relation to Customers using DHL's eCom tools and promotion of eCom tools. </font></p><p ><font face="Calibri, sans-serif">25. Stock Management: Raise and follow-up orders, secure stocks, maintain re-order level and conduct inventory of the e-Com Store. </font></p><p ><font face="Calibri, sans-serif">26. Monitoring Manual waybills supplies & taking actions in line with the process in place at any given time. </font></p><p ><font face="Calibri, sans-serif">27. Active participation in selling, coordination & implementation of integration projects as assigned by the eShippng & Customer Solution Manager. </font></p><p ><font face="Calibri, sans-serif"><strong>3. KNOWLEDGE, SKILLS AND EXPERIENCE </strong></font></p><p ></p><ul><li><font face="Calibri, sans-serif">Possess a BAC + 3 or TS in computer science </font></li><li><font face="Calibri, sans-serif">Excellent written as well as verbal communication skills in English. </font></li><li><font face="Calibri, sans-serif">Must possess good IT experience (minimum 1 - 3 years) in a service related industry. </font></li><li><font face="Calibri, sans-serif">Must hold a degree / diploma in an IT discipline with excellent knowledge of IT skills like networking WAN & LAN, Microsoft applications, basic programming, and troubleshooting on Operating Systems. </font></li><li><font face="Calibri, sans-serif">A working knowledge of web development tools would be desirable. </font></li><li><font face="Calibri, sans-serif">Working knowledge in computer hardware & software, with a definite interest in helping customers benefit through the use of technology. </font></li><li><font face="Calibri, sans-serif">Aptitude to constantly update self of developments and innovations in an extremely volatile technical environment. </font></li><li><font face="Calibri, sans-serif">Ability to work independently even under pressure. </font></li><li><font face="Calibri, sans-serif">Deadline and target driven. </font></li><li><font face="Calibri, sans-serif">Excellent presentations skills. </font></li><li><font face="Calibri, sans-serif">Possess a valid DZ Driving licence. </font></li><li><font face="Calibri, sans-serif">Good planning and organizing skills. </font></li><li><font face="Calibri, sans-serif">Team Player </font></li><li><font face="Calibri, sans-serif">Possess high energy levels and enjoys challenge. </font></li><li><font face="Calibri, sans-serif">Ability to work effectively and build relationships with Internal as well as External DHL Customers. </font></li><li><font face="Calibri, sans-serif">Commercial attitude / business acumen. </font></li><li><font face="Calibri, sans-serif">Strong analytical & logical approach towards problem solving. </font></li></ul><p ><font face="Calibri, sans-serif"><br></font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"></font></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Provide technical oversight for construction and infrastructure projects. Prepare, review, and monitor project technical documentation. Supervise and control the execution of work on site. Ensure compliance with specifications, deadlines, and quality and safety standards. Coordinate the various project stakeholders (companies, engineering firms, suppliers, and subcontractors). Prepare progress reports and provide technical monitoring of projects. Participate in technical acceptance procedures and the resolution of outstanding issues. El Tarf Souarekh</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Master's degree (Bac +5) or Advanced Technician diploma in Civil Engineering. Entry-level candidates accepted. If you match this profile, please send your CV by clicking on the "Apply" tab.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Description</b></p><p>Effective management of financial, operational and regulatory risks related to private equity activity.</p><p>The implementation of a permanent control system, guaranteeing the reliability of processes and compliance with legal obligations.</p><p>Ensuring the proper application of the internal control system, by verifying compliance with procedures and the separation of responsibilities.</p><p>Missions</p><p>Develop and update the Risk Mapping (identify, analyze and prioritize risks related to investments and internal operations).</p><p>Ensure compliance with and proper application of internal procedures, guaranteeing the consistency and reliability of processes.</p><p>Establish and coordinate the permanent control system, including regular monitoring of operations and processes (acquisition of stakes, monitoring of investments, reporting), documentation of controls and traceability of actions.</p><p>Identify discrepancies and propose appropriate corrective measures.</p><p>Ensure continuous monitoring of data compliance and reliability.</p><p>Produce periodic reports on risks and controls performed, intended for governance bodies and the regulator in accordance with regulatory and procedural obligations.</p><p>Develop and disseminate a risk culture within the organization, through team awareness, training and integration of best practices into daily activities.</p><p>Profile</p><p><b>Skills and requirements</b></p><p><br></p><p>University degree (finance, auditing or related field).</p><p>Proven experience in risk management, permanent control or internal audit in the financial or private equity sector.</p><p>Knowledge and mastery of international internal control frameworks (COSO, etc.) and</p><p>Ability to adapt them to the context of private equity.</p><p>Solid knowledge of corporate law and regulations applicable to the field of private equity.</p><p>Analytical and synthesis skills, methodological rigor, and a talent for teaching. Excellent written and oral communication skills for report writing.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><br></h2><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Sales and Marketing Manager</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >to develop and implement the company's commercial and marketing strategy.</font></font></li> <li><font dir="auto" ><font dir="auto" >Develop and retain a portfolio of clients and distributors.</font></font></li> <li><font dir="auto" ><font dir="auto" >To supervise, motivate and support the sales team.</font></font></li> <li><font dir="auto" ><font dir="auto" >To define and monitor sales objectives and performance indicators.</font></font></li> <li><font dir="auto" ><font dir="auto" >Design and manage marketing and promotional activities.</font></font></li> <li><font dir="auto" ><font dir="auto" >Conduct competitive intelligence and analyze market trends.</font></font></li> <li><font dir="auto" ><font dir="auto" >To negotiate commercial contracts and develop new partnerships.</font></font></li> <li><font dir="auto" ><font dir="auto" >Provide regular reporting to management on commercial results.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Bachelor's degree (3-5 years of higher education) in Business, Marketing, Management or equivalent.</font></font></li> <li><font dir="auto" ><font dir="auto" >Minimum 7 years of experience in a sales role, including management experience.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good knowledge of the wholesale sector and distribution networks.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent skills in negotiation, business development and marketing.</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Conduct field measurements using high-tech equipment. Perform topographic measurements (measuring angles and distances). Calculate and delimit the terrain. Use satellite positioning (GPS). Contribute to the creation of the land registry. Using computer tools, transfer these measurements onto graphic documents. Create maps and plans using CAD and CAM software. Produce plans at different scales. Submit plans to the Surveying Engineer or Site Manager. Participate in the development of various infrastructure projects (roads, commercial areas, bridges, etc.).</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Master's degree in computer data processing</font></font></li><li><font dir="auto" ><font dir="auto" >My mastery of 3D drawing</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of CAD and CAM (Computer-Aided Design and Computer-Aided Drafting)</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of high-tech equipment</font></font></li><li><font dir="auto" ><font dir="auto" >Having 2 years of experience in the field</font></font></li></ul><p></p></section>
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<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Evaluate AI-generated mortgage underwriting decisions across loan types (conforming, jumbo, FHA, VA, cash-out refinance); Create test cases involving qualifying income calculations for self-employed borrowers using Schedule C, K-1, and Schedule E; Draft and audit conditional approval letters and adverse action notices for Reg B / ECOA compliance; Distinguish Fannie Mae / Freddie Mac selling guide rules from lender overlays in jumbo and non-conforming loan scenarios; Document problem statements clearly and provide verified correct answers.<br> What we look for This opportunity is a good fit for mortgage underwriters and loan origination professionals open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Economics, Business Administration, Accounting, Real Estate, or any related field; 3+ years of of mortgage, lending, real estate, or financial services experience; Current or recent experience in underwriting & origination or adjacent roles; Ability to calculate qualifying income for self-employed borrowers from IRS Forms 1040, Schedule C, Schedule E, and K-1; Deep familiarity with Fannie Mae / Freddie Mac selling guides and knowledge of Reg B, Reg Z, and TRID disclosure timing rules; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
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<span>Your role: Do you get energy when you can make your customers happy? Is your day successful when you can help them, whether they speak French AND English? Do you like to work in an environment where innovation and sustainability play an important role? Come and join a team where the National Sales Manager and your colleagues will be happy to support you with their expertise. We are looking for someone who enjoys autonomy and meeting new customers every day. Someone with an affinity for technology and a lot of "sales" appetite would be ideal for this role. Are you motivated to immerse yourself in the world of compressors, Oxygen and Nitrogen Generators? Are you interested in solutions that our products can offer in the form of energy or production line optimization? Do you like to put your energy into an ambitious growth plan and see it come to fruition? Then we would like to get to know you better and to see if you click, not only with our sales engineer job, but also with our own company values. To succeed, you will need : Good knowledge of our industry. 3+ years of experience in sales position. University degree in Mechanical Engineering or another technical university degree. An MBA or a Masters in a related field is a plus. Excellent command of the local language and good command of English is a must. Good computer Knowledge is a must. Clean Driving license. In return, we offer you : -National and international career opportunities within the Atlas Copco group - We have a friendly and family atmosphere - You can be creative and promote your own ideas - Every day brings new challenges and new things to learn</span> </div>
<h2 class="h5">Job description</h2>
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<span>Mindrift is looking for highly skilled Senior Python Data Scraping Engineers to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.<br> In this role, as an AI Pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem Agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.<br> This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction and processing.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> This is a freelance role for a Tendem project.<br> As a Senior Python Data Scraping Engineer , you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.<br> Key Responsibilities: Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.<br> Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.<br> Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.<br> Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.<br> Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.<br> Requirements: At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).<br> Bachelor’s or Master’s Degree in Engineering, Applied Mathematics, Computer Science, or related technical fields is a plus.<br> Candidates should have a strong technical foundation and practical experience with scripting, automation, and AI-assisted workflows.<br> We are looking for specialists who can solve non-trivial problems, work confidently with LLMs, and systematically collect, structure, and validate data from diverse sources.<br> A methodical, detail-oriented approach and the ability to work independently are essential.<br> Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML) Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets) Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks Strong attention to detail and commitment to data accuracy Self-directed work ethic with ability to troubleshoot independently A link to GitHub is a plus English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $25 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<p><font dir="auto" ><font dir="auto" >Maintain general accounting records and monitor accounting transactions. Record accounting documents and perform bank reconciliations. Prepare tax and social security declarations in accordance with current regulations. Participate in the preparation of financial statements and closing of accounts. Monitor customer and supplier accounts and cash flow.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Degree in Accounting, Finance, or Management. Minimum 1-2 years of professional experience in a similar position. Proficiency in computer tools, particularly Microsoft Office (Excel) and accounting software. Rigor, discretion, organizational skills, and analytical mindset.</font></font></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p><p>CORE WORK ACTIVITIES</p><p>Ensuring Culinary Standards and Responsibilities are Met for Restaurant</p><p>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant. Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Maintains food preparation handling and correct storage standards. Recognizes superior quality products, presentations and flavor. Plans and manages food quantities and plating requirements for the restaurant. Communications production needs to key personnel. Assists in developing daily and seasonal menu items for the restaurant. Ensures compliance with all applicable laws and regulations regulations. Follows proper handling and right temperature of all food products. Estimates daily restaurant production needs. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Checks the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented and creates decorative food displays.</p><p>Leading Kitchen Team</p><p>Supervises and coordinates activities of cooks and workers engaged in food preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Leads shift teams while personally preparing food items and executing requests based on required specifications. Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensuring and maintaining the productivity level of employees. Ensures employees are cross-trained to support successful daily operations. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p><p>Establishing and Maintaining Restaurant Kitchen Goals</p><p>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc. Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work. Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Effectively investigates, reports and follows-up on employee accidents. Knows and implements company safety standards.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Handles guest problems and complaints. Interacts with guests to obtain feedback on product quality and service levels.</p><p>Managing and Conducting Human Resource Activities</p><p>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes. Manages employee progressive discipline procedures. Participates in the employee performance appraisal process, providing feedback as needed. Uses all available on the job training tools for employees. Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Senior Accountant performs professional accounting work involving compilation, consolidation, and analysis of financial data. May include any or all of the following: ledgers and preparation of journal entries, fixed asset or inventory accounting, preparation of trial balance or financial statements, cost accounting, bank account reconciliation. Provides daily financial oversight to ensure that the financial records are complete, accurate and comply with generally accepted accounting principles and policies. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Perform general or cost accounting activities requiring some insight and depth of understanding.</p><br> <p>Apply accounting techniques and standard practices to the classification and recording of financial transactions.</p><br> <p>Ensure proper handling of financial transactions and transactions approvals within designated limits Assists immediate superior in the preparation of MIS reports, budgets, and forecasts.</p><br> <p>Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards. Ensures the accuracy of data contained on all Financial Reports, and that information is clear and concise. Ensures proficient use of delegated software.</p><br> <p>Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice. </p><br>
<p>Ensure that records and analysis reflects the true and accurate measure of the business as presented in the graphs and are available on a real-time basis.</p><br>
<p>Establish tables of accounts, and recorded all entries to its proper accounts. Ensures that all entries are recorded to their assigned account numbers. </p><br>
<p>Ensures that data is fluid and provides information as required.</p><br> <p>Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs. Ensures that analysis reflects true and accurate data of actual costs VS budgeted costs.</p><br> <p>Develop, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology. Ensures proficient use of assigned program aiming at real-time availability of financial reports.</p><br> <p>Perform internal audits of accounts payable, payroll distribution, fixed assets, and cash. May make correcting journal entries in assigned areas. </p><br>
<p>Ensures accuracy of audits undertaken. Ensures accuracy in correcting journal entries.</p><br> <p>Appraise, evaluate, and conduct inventory of real property and equipment, recording information such as the property's description, value, and location. Ensures accuracy of data presented in an inventory, and that property and equipment are all accounted for within the inventory.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Excellent knowledge of Financial Processes. Knowledgeable in the latest accounting tools / software. Knowledgeable of Generally Accepted Accounting Principles (GAAP) and practices.</p><br>
<p>Sound understanding of the month end process.</p><br>
<p>Knowledge of the financial markets and banking. Knowledge of the analysis and reporting of financial data In-depth and demonstrable experience in financial management and accounting.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>Accounting Methods L3<br>Financial Leadership L3<br>Financial Reporting L3<br>Payroll & Benefits Administration L3<br>Reconciliation L3<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Accounts and Finance<br>Professional Qualification in Certified Public Accountant (CPA) or Association of Chartered Certified Accountants (ACCA)<br><br><br><br>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Senior HR Government Liaison Officer is responsible in building strong relationships with main governmental bodies and officials while acting as ambassador for the Group. The position will ensure successful implementation of PR Governmental functions and work closely with different parties to develop the Company public presence and ensure compliance to local laws and regulations.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Process, submits and follow up all the Company official relations/ transactions with the government sectors.</p><br> <p>Submit all renewals of visas and labor work permit cards with labor office as well as the immigration department.</p><br> <p>Process the Employment Contract attestations, RP manual extension approval at the Ministry of Labor and helps to resolve the Labor Department issues and Fingerprint process.</p><br> <p>Issuance and Renewals of New RP, RP Renewal official documents (i.e., trade license, chamber of commerce, CR, municipality, customs clearance etc.).</p><br> <p>Coordinate with the CID office to resolves the Company pending issues such as Overstayed employees, Absconded, Disclaimer Reports and Deportation. Processing the Police clearance, attestations of certificates in MOFA and Chamber of Commerce.</p><br> <p>Obtain updates on Labor related changes in relation to visa processing and other related issues.</p><br>
<p>Liaise with authorities to ensure Company compliance to local laws and regulations.</p><br> <p>Process all renewals of driving license and labor health cards, Computer Card, Local transfers and conduct RP, and general Government Affairs information updates.</p><br> <p>Responsible for all employees medical related issues; assisting in the Medical appointment, Repeat Medical, Unfit Workers, Temporary and Permanent Health License issuance at the Medical Commission. Process the New Hamad Health Cards.</p><br> <p>Support any legal issues in Company registrations or in relation to other relevant issues.</p><br> <p>Liaise with all government institution with regards fines, penalties, or any inquiry.</p><br> <p>Coordinate with Staff regarding personnel issues related to governmental applications as required.</p><br> <p>Manage the allocated petty cash expenditure through maintaining original receipts and through timely preparation of expense reports</p><br> <p>Perform other duties related to the job as assigned by Management.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>In-depth knowledge of labor laws, regulations, and government policies is essential for navigating complex legal frameworks and ensuring compliance with regulatory requirements.</p><br>
<p>Strong communication and advocacy skills are vital for representing the organization's interests to government agencies, policymakers, and industry stakeholders.</p><br>
<p>Proficiency in research and analysis enables the identification of legislative and regulatory trends, as well as the assessment of potential impacts on HR practices and policies.</p><br>
<p>Experience in lobbying, government relations, or public affairs enhances the ability to influence legislative and regulatory outcomes in favor of the organization's objectives.</p><br>
<p>Leadership and strategic planning skills are important for developing and implementing government affairs strategies that align with the organization's overall goals and priorities.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Employee Relations L3<br>Government Liability L3<br>Visa Requirements L3<br>Public Authority Coordination L3<br>SAP ERP Human Resources L3<br><br><br><u><b>Education</b></u>
<br>High School Diploma<br><br><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Ensure the operation and maintenance of low-voltage systems. Perform preventive and corrective maintenance on fire detection and alarm systems. Maintain and troubleshoot CCTV systems. Work on access control and electronic security systems. Diagnose malfunctions and propose appropriate corrective actions. Conduct periodic tests and checks of proper operation of installations. Update technical documents and write intervention reports. Ensure compliance with safety standards and procedures in force.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Diploma of Technician or Senior Technician or equivalent qualification in electronics, electrotechnics, networks or security systems.</font></font></li><li><font dir="auto" ><font dir="auto" >Minimum professional experience of 3 years in the field of low voltage.</font></font></li><li><font dir="auto" ><font dir="auto" >Required skills</font></font><ul><li><font dir="auto" ><font dir="auto" >Installation and maintenance of fire detection systems.</font></font></li><li><font dir="auto" ><font dir="auto" >Installation and maintenance of CCTV systems.</font></font></li><li><font dir="auto" ><font dir="auto" >Access control and intercom.</font></font></li><li><font dir="auto" ><font dir="auto" >Wiring and connection of low-voltage equipment.</font></font></li><li><font dir="auto" ><font dir="auto" >Reading and interpreting technical plans and diagrams.</font></font></li><li><font dir="auto" ><font dir="auto" >Diagnostics and troubleshooting of electronic and computer equipment.</font></font></li><li><font dir="auto" ><font dir="auto" >Basic configuration of IP equipment and monitoring systems.</font></font></li></ul></li><li><font dir="auto" ><font dir="auto" >Appreciated strengths</font></font><ul><li><font dir="auto" ><font dir="auto" >Knowledge of centralized technical management systems (GTC/GTB).</font></font></li><li><font dir="auto" ><font dir="auto" >Experience with sound reinforcement and voice evacuation systems.</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of security system monitoring and administration software.</font></font></li></ul></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Participate in the development of customer satisfaction in compliance with the interests of the bank and the customer. Carry out basic banking operations with customers who most often present themselves spontaneously. Ensure the good condition of the agency. Main activities: He welcomes and informs customers and prospects entering the agency and contributes to improving waiting times. He discovers the expectations of his interlocutors and proposes adapted solutions, detects contact opportunities, directs towards a commercial of appropriate level, and schedules appointments. He handles complaints. He promotes the bank's remote distribution channels (Internet, Interactive Voice Server, Self-Service Banking, ...), notably by demonstrating automated machines. Participate in the development of customer satisfaction in compliance with the interests of the bank and the customer and the customer. He applies the rules and reflexes of BNP Paribas reception on a daily basis, both in terms of physical reception in the agency and remote reception by telephone and email. He carries out daily banking operations (taking orders or subscribing to products, for example). He participates in achieving the agency's objectives by selling products and services adapted to his role. Ensure the good condition of the agency. He identifies potential areas for improvement in the agency's condition and participates in finding appropriate solutions, notably by regularly checking the proper functioning of automated machines. He manages communication materials related to promotional activities and the communication plan: he places orders, stocks, and updates materials (posters, brochures, and promotional displays) within the agency. He returns, after checking, cards retained by automated machines and replenishes them with consumables. He accompanies customers to the safety deposit boxes. He contributes to activities related to the day-to-day management of automated machines and/or the management of agency valuables.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Professional skills and/or technical skills:</strong><br>The agency's organizational chart and everyone's roles.<br>The organization and services by BNP Paribas agency format.<br>The orientations of the commercial action plan.<br>The functioning of automated machines, simple products, and services offered by the multi-channel bank.<br>Processing circuits (e.g.: payment methods).<br><br><strong>Behavioral and/or managerial skills:</strong><br>Organizational skills<br>Active listening<br>Customer-oriented<br>Ability to collaborate / teamwork<br>Adaptability</p><p></p></section>
<ul> <li><font dir="auto" ><font dir="auto" >Assist the production operator in the different stages of manufacturing.</font></font></li> <li><font dir="auto" ><font dir="auto" >Supply the machines with raw materials and consumables.</font></font></li> <li><font dir="auto" ><font dir="auto" >Perform sorting, visual inspection and packaging of products.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the cleaning and maintenance of the workstation.</font></font></li> <li><font dir="auto" ><font dir="auto" >Respect safety and quality guidelines and production procedures.</font></font></li> <li><font dir="auto" ><font dir="auto" >Report any anomalies or malfunctions to the hierarchy.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Prior experience in an industrial setting is an asset.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good physical condition and ability to work in a team.</font></font></li> <li><font dir="auto" ><font dir="auto" >Rigour, punctuality and a sense of responsibility.</font></font></li> </ul> <p><br></p>
<ul> <li><font dir="auto" ><font dir="auto" >Carry out sewing work according to the patterns and instructions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Perform the necessary adjustments, assembly and finishing of the parts.</font></font></li> <li><font dir="auto" ><font dir="auto" >Using and maintaining sewing machines and equipment.</font></font></li> <li><font dir="auto" ><font dir="auto" >Check the quality of the manufactured items.</font></font></li> <li><font dir="auto" ><font dir="auto" >Respect production deadlines as well as quality and safety standards.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Diploma in sewing or equivalent qualification.</font></font></li> <li><font dir="auto" ><font dir="auto" >My mastery of sewing, assembly and finishing techniques.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in a similar position preferred.</font></font></li> <li><font dir="auto" ><font dir="auto" >R sider in the wilaya of Ouargla.</font></font></li> <li><font dir="auto" ><font dir="auto" >Rigour, meticulousness, seriousness and a sense of organisation.</font></font></li> <li><font dir="auto" ><font dir="auto" >Motivation and ability to work in a team.</font></font></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Assist the mechanic during maintenance and repair operations. Participate in the dismantling, reassembly, and replacement of defective parts. Perform routine maintenance operations (oil change, greasing, cleaning, level checks, etc.). Prepare the necessary tools and parts for interventions. Keep the workshop clean and ensure proper storage of equipment. Respect safety instructions and maintenance procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Training in automotive, industrial mechanics, or equivalent. Basic knowledge of mechanics. Rigor, team spirit, and willingness to learn.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.<br>No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.</p><p>CORE WORK ACTIVITIES Managing Security Operations Assists in the development and implementation of emergency procedures. Recommends follow-up action for security breaches. Conducts investigation of all losses of property assets and refers to proper management for disposition. Deploys security staff to effectively monitor and protect property assets. Complies with all Corporate Security safety and security management guidelines and procedures. Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service. Conducts periodic patrols of entire property and parking areas. Recognizes success across areas of responsibility. Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Identifies and makes recommendations for minimizing physical hazards and unsafe work practices. Implements action plans to monitor and control risk. Keeps abreast of local criminal activity as it may impact property. Maintains required reports and documentation regarding patrols of property and parking areas. Inspects all security equipment and ensures it is fully functioning. Provides means for obtaining necessary medical attention on a timely basis. Conducts hourly employee performance appraisals according to Standard Operating Procedures. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Maintains first aid and CPR certifications required for Security officers. Implements local authority requirement for security and safety.</p><p>Leading Security Teams Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers. Celebrates successes by publicly recognizing the contributions of team members. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Encourages and builds mutual trust, respect, and cooperation among team members. Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. Serves as a role model to demonstrate appropriate behaviors.</p><p>Providing and Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Meets quality standards and customer expectations on a daily basis. Provides services that are above and beyond for customer satisfaction and retention.</p><p>Conducting Human Resources Activities Assists in minimizing cost of accident claims through aggressive claims management. Brings issues to the attention of Human Resources as necessary. Strives to improve service performance. Administers property policies fairly and consistently.</p><p>Additional Responsibilities Analyzes information and evaluates results to choose the best solution and solve problems. Develops and maintains a working relationship with local law enforcement authorities. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Provides guidance in setting health and safety policies and standards. Coordinates with Event Sales for VIP escort and media control for large events.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Education and Experience</b> High school diploma or GED; 3 years experience in the security/loss prevention or related professional area. OR 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.</p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>1. JOB PURPOSE </strong></p><br><br><p>The jobholder is responsible to actively promote DHL’S range of E-com products and services, liaise for the equipment, manage installation, support clients and impart training & system integrations. Train & support New E-Com Advisor, maintain e-Com Inventory </p><br><br><p><strong>2. PRINCIPAL ACCOUNTABILITIES </strong></p><br><br><p>1. Install E-com tools for new customers and conduct capability demonstrations for new or potential customers to enhance the competitive advantage of using DHL for our customers. </p><br><br><p>2. Provide customers – both internal & external user training through road shows and customer evenings respectively on E-com products both on current and new versions of the software to ensure smooth shipment processing for 100% accurate manifest data. </p><br><br><p>3. Evaluate customer needs, provide solutions and customise the E-com products (software and hardware) to meet the customer’s need, without compromising DHL’s standards and also providing customers value-added services. </p><br><br><p>4. Provide support and solutions to the sales team, with regards to any E-com products, training and accompany Sales Team to customer sites for presentations if needed to provide the customer effective utilisation of our systems. Install account rates on Easy Ship systems for customers, upon requests from Sales. </p><br><br><p>5. Select appropriate hardware for each site dependant on volume of shipments / revenue, after consultation with eShippng & Customer Solution Manager to ensure the most effective utilization of technology. </p><br><br><p>6. Evaluate competitor’s shipment processing systems & products via direct on-site comparison with DHL products, feedback from customers and / or any other means of competitor intelligence to drive continuous improvement of our products & systems. </p><br><br><p>7. Ensure that all systems are in good condition, upgraded, tested and functioning properly before deploying to customers to ensure smooth transition with minimal disruption to the user’s business. </p><br><br><p>8. Work closely with the Area team, DZ IT and KUL/PRG team to develop solutions and processes or modifications to existing products to continually exceed customer’s expectations and strengthen DHL’S stronghold as a market leader in the Air Express Industry, by providing value-added service via E-com products and customised solutions. </p><br><br><p>9. Ensure that the Electronic Service Directory file is updated at all sites within the the first 3 weeks of every quarter and new courier guides sent to SPS customers every quarter to ensure data accuracy. </p><br><br><p>10. Check and ensure 100% manifest data return from all SPS sites, as it results in significant cost savings for DHL. </p><br><br><p>11. Provide weekly reports on time as and when requested by the eShippng & Customer Solution Manager. </p><br><br><p>12. Ensure that all our customers using the E-com products are provided efficient and excellent customer service as regards – Logging in of all support calls immediately and attending to them within 24 hours, being on call 24 hours a day even whilst managing the E-com Duty Manager roster every alternate month to attend to any critical system failures for timely restoration, ensure systems are working at all times and in case of breakdown prompt arrangements are made for replacement and the DHL customer server is up at all times so that the external customers can download/upload data files when required. </p><br><br><p>13. Ensure that all mail shot requests from Sales are promptly actioned and proper manifesting is done to ensure timely and accurate data is available to the network. </p><br><br><p>14. Assist the Billing team with reports from client systems to identify any discrepancies in billing so that corrective action (credit notes) can be taken immediately contributing to achievement of DOS targets. </p><br><br><p>15. Conduct a six monthly audit of all client systems and update files for hardware count, serial and model numbers and track calibration of scales to secure control over our systems and also quick recovery in case of breakdowns. </p><br><br><p>16. Organise quarterly meetings with Service Centre Managers and team leaders to discuss any sites identified by couriers as potential for automation or customers with recurring problems like miscodes, etc. so that corrective action can be taken promptly. </p><br><br><p>17. Ensure e-Com objectives are met & report monthly to the E-com Manager. </p><br><br><p>18. e-AWB Allocation Management: Constant allocation of e-AWB to new & existing customers. Ensure maximum utilization of country’s e-AWB’s range </p><br><br><p>19. Daily review and action of CSV pre-print requests and their conversion to e-Customers </p><br><br><p>20. e-uploads Service level maintenance in line with annual KPI's </p><br><br><p>21. Provide on-job training to new e-Com Advisors with complete overview of e-Com department and its objectives. </p><br><br><p>22. Ensure that the e-Com Advisor is able to conduct his daily activities. </p><br><br><p>23. Assisting fresh e-Com Advisors in supporting customer special requirements, S/w Issues and customer support. </p><br><br><p>24. Ensure all aspects of customer service in relation to Customers using DHL's eCom tools and promotion of eCom tools. </p><br><br><p>25. Stock Management: Raise and follow-up orders, secure stocks, maintain re-order level and conduct inventory of the e-Com Store. </p><br><br><p>26. Monitoring Manual waybills supplies & taking actions in line with the process in place at any given time. </p><br><br><p>27. Active participation in selling, coordination & implementation of integration projects as assigned by the eShippng & Customer Solution Manager. </p><br><br><p><strong>3. KNOWLEDGE, SKILLS AND EXPERIENCE </strong></p><br><br><br><ul><li>Possess a BAC + 3 or TS in computer science </li><li>Excellent written as well as verbal communication skills in English. </li><li>Must possess good IT experience (minimum 1 - 3 years) in a service related industry. </li><li>Must hold a degree / diploma in an IT discipline with excellent knowledge of IT skills like networking WAN & LAN, Microsoft applications, basic programming, and troubleshooting on Operating Systems. </li><li>A working knowledge of web development tools would be desirable. </li><li>Working knowledge in computer hardware & software, with a definite interest in helping customers benefit through the use of technology. </li><li>Aptitude to constantly update self of developments and innovations in an extremely volatile technical environment. </li><li>Ability to work independently even under pressure. </li><li>Deadline and target driven. </li><li>Excellent presentations skills. </li><li>Possess a valid DZ Driving licence. </li><li>Good planning and organizing skills. </li><li>Team Player </li><li>Possess high energy levels and enjoys challenge. </li><li>Ability to work effectively and build relationships with Internal as well as External DHL Customers. </li><li>Commercial attitude / business acumen. </li><li>Strong analytical & logical approach towards problem solving. </li></ul><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>