Jobs in Tourism Sector - Alger Algeria
319 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><font dir="auto" ><font dir="auto" >Job Description</font></font></div> <br> <p><font dir="auto" ><font dir="auto" >The Corporate Sales Manager is responsible for developing, managing and retaining the hotel's corporate portfolio in order to maximize revenue from accommodation, catering, events and associated services.</font></font></p> <p><font dir="auto" ><font dir="auto" >He/She actively contributes to the establishment's commercial strategy by identifying new business opportunities, developing strategic partnerships and ensuring a high level of customer satisfaction, while respecting the standards of the Sofitel brand.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Main Missions:</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" > Develop and manage a portfolio of local and international corporate clients.</font></font></p> <p><font dir="auto" ><font dir="auto" > To prospect for new accounts in order to generate additional revenue.</font></font></p> <p><font dir="auto" ><font dir="auto" > Identify business opportunities and ensure the conversion of requests.</font></font></p> <p><font dir="auto" ><font dir="auto" > Negotiating corporate contracts and annual pricing agreements</font></font></p> <p><font dir="auto" ><font dir="auto" > Ensure commercial follow-up and loyalty of strategic accounts.</font></font></p> <p><font dir="auto" ><font dir="auto" > Organize and conduct client meetings, site visits and sales presentations.</font></font></p> <p><font dir="auto" ><font dir="auto" > Participate in trade shows, workshops and networking events.</font></font></p> <p><font dir="auto" ><font dir="auto" > Collaborating with Revenue Management teams to optimize business opportunities.</font></font></p> <p><font dir="auto" ><font dir="auto" > Working in coordination with operational teams to ensure an excellent customer experience</font></font></p> <p><font dir="auto" ><font dir="auto" > Prepare commercial offers and ensure the administrative follow-up of files</font></font></p> <p><font dir="auto" ><font dir="auto" > Analyze sales performance and prepare regular reports</font></font></p> <p><font dir="auto" ><font dir="auto" > Conduct competitive intelligence and monitor corporate market trends</font></font></p> <p><font dir="auto" ><font dir="auto" > Participate in the development and implementation of the hotel's commercial action plan.</font></font></p> <p><font dir="auto" ><font dir="auto" > Ensuring compliance with Sofitel brand quality and image standards</font></font></p> <br> <div>Qualifications</div> <br> <ul> <li><font dir="auto" ><font dir="auto" >Bachelor's degree (3 years of higher education) or Master's degree (5 years of higher education) in Business, Hospitality Management or a similar field.</font></font></li> <li><font dir="auto" ><font dir="auto" >Minimum 5 years of experience in a sales role within the hotel industry.</font></font></li> <li><font dir="auto" ><font dir="auto" >Proven experience in corporate account management.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in luxury hotels or with an international brand is highly desirable.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent negotiation and business development skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good knowledge of the corporate market and hotel trends.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of sales techniques and client portfolio management.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good mastery of office and CRM tools.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to analyze business performance and sales indicators.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent interpersonal skills and a strong sense of customer service.</font></font></li> <li><font dir="auto" ><font dir="auto" >Strong communication and persuasion skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of organization and autonomy.</font></font></li> <li><font dir="auto" ><font dir="auto" >Orientation towards results and achievement of objectives.</font></font></li> <li><font dir="auto" ><font dir="auto" >Professionalism and excellent presentation.</font></font></li> </ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As an Accounts Payable, you are responsible for verifying all invoices and ensuring compliance with purchase orders and maintaining up-to-date contractual records in a smooth and efficient manner, in accordance with all current procedures.</p><p><strong>Main Missions:</strong></p><ul><li>Reconcile invoices with purchase orders and receiving slips</li><li>Manage supplier accounts and contribute to reconciliation processes</li><li>Ensure compliance with company policies, internal control procedures, and Accor standards</li><li>Participate in monthly closing activities</li><li>Process supplier invoices, expense reports, and payment requests reliably and within deadlines</li><li>Maintain complete records and retain supporting documents necessary for audits and compliance</li><li>Participate in reconciliation activities and the establishment of reports related to supplier accounts at the end of the month</li><li>Collaborate closely with Purchasing, Receiving, and Operations teams to resolve payment-related issues</li><li>Contribute to the preparation of VAT declarations and other mandatory regulatory reports</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Profile Required:</strong></p><ul><li>University degree in Accounting, Finance, Management, or equivalent field</li><li>Proven experience in hotel accounting or in the luxury hospitality sector</li><li>Good knowledge of ERP systems and hotel accounting software</li><li>Excellent command of office tools and financial reporting</li><li>High sense of organization, confidentiality, and respect for deadlines</li><li>Proficiency in French and professional English</li></ul><p></p></section>
<p>The HSE Manager is responsible for the Health, Safety, and Environment policy of the establishment. He/She ensures the protection of employees, customers, and visitors, guarantees the regulatory compliance of the hotel, and implements a continuous improvement process for occupational risk prevention, fire safety, occupational health, and environmental protection.</p><p>Main Missions:</p><ul><li>Deploy the establishment's HSE policy.</li><li>Identify, analyze, and assess occupational risks.</li><li>Develop and update the Risk Assessment Document.</li><li>Define prevention action plans.</li><li>Conduct regular inspections of premises and workstations.</li><li>Monitor work accidents, incidents, and near misses.</li><li>Propose and implement corrective and preventive actions.</li><li>Ensure compliance with fire safety standards.</li><li>Organize evacuation drills.</li><li>Control fire-fighting equipment.</li><li>Ensure the monitoring of regulatory registers.</li><li>Coordinate interventions with control bodies and competent authorities.</li><li>Control the application of hygiene standards in all services.</li><li>Participate in monitoring HACCP best practices with catering teams.</li><li>Ensure compliance with sanitary protocols in catering areas, kitchens, rooms, spa, swimming pools, and common areas.</li><li>Deploy actions to reduce water, energy, and chemical consumption.</li><li>Ensure monitoring of waste sorting and valorization.</li><li>Participate in sustainable development initiatives and Accor Group environmental certifications.</li><li>Raise employee awareness of environmental best practices.</li><li>Design and lead the HSE training plan.</li><li>Train new recruits on safety procedures.</li><li>Organize awareness campaigns.</li><li>Develop a safety culture within the hotel.</li><li>Ensure permanent regulatory watch.</li><li>Guarantee the establishment's compliance with current regulations.</li><li>Prepare for inspections by administrative authorities.</li><li>Follow up on recommendations from control bodies.</li><li>Conduct internal HSE audits.</li><li>Develop HSE indicators.</li><li>Produce monthly and annual reports.</li><li>Present results and improvement plans to Management.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Profile Sought:</h2><ul><li>Master's degree (Bac +5) in Health, Safety, Environment, Risk Management, or HSE Engineering degree.</li><li>Minimum 5 years of experience in a similar role.</li><li>Experience in luxury hotels or public reception establishments is a major asset.</li><li>Excellent command of HSE regulations.</li><li>Knowledge of fire safety standards.</li><li>Knowledge of HSE management systems.</li><li>Proficiency in office and reporting tools.</li><li>Good knowledge of hotel and thalassotherapy activities.</li><li>Leadership and responsiveness.</li><li>Organizational skills and rigor.</li><li>Rigor, Discretion, and confidentiality.</li><li>Customer service orientation.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >He/She secures, centralizes and controls the entirety of cash flows and other assets of the hotel by verifying daily deposits from points of sale, managing the central safe and petty cash, and eliminating discrepancies to ensure perfect reconciliation with accounting in accordance with internal procedures.</font></font></p><p><font dir="auto" ><font dir="auto" >Main Missions:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Retrieve, in the presence of a designated witness, the deposit envelopes from the reception agents and catering (F&B) staff from the deposit safe, and verify their conformity with the daily control sheet.</font></font></li><li><font dir="auto" ><font dir="auto" >Count, together with the witness, the cash, checks and bank card slips, and verify them against the details of the computerized cash deposit reports of the reception agents and catering staff.</font></font></li><li><font dir="auto" ><font dir="auto" >Prepare bank deposits for all checks and cash, and ensure that all collected funds are deposited.</font></font></li><li><font dir="auto" ><font dir="auto" >Update daily and ensure monthly monitoring of transaction details by bank card issuing organization.</font></font></li><li><font dir="auto" ><font dir="auto" >Carry out petty cash disbursements approved by the Finance Director and prepare the summary statement of disbursements.</font></font></li><li><font dir="auto" ><font dir="auto" >Count and justify the balance of one's own cash register (cash fund) and prepare a summary periodically.</font></font></li><li><font dir="auto" ><font dir="auto" >Prepare the general cashier's daily report by entering the details of the day's cash receipts as well as all other payments received, for verification and finalization by the revenue auditor and the financial manager.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure that advances of funds are only granted with the joint approval of the general manager and the financial director.</font></font></li><li><font dir="auto" ><font dir="auto" >Reimburse the receiving agents for the advances they have made (fund refunds)</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >University degree in Accounting, Finance, Management or equivalent field</font></font></li><li><font dir="auto" ><font dir="auto" >Proven experience in hotel accounting or in the luxury hospitality sector</font></font></li><li><font dir="auto" ><font dir="auto" >Good knowledge of ERP systems and hotel accounting software</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent mastery of office tools and financial reporting tools</font></font></li><li><font dir="auto" ><font dir="auto" >Strong skills in financial analysis</font></font></li><li><font dir="auto" ><font dir="auto" >A strong sense of organization, confidentiality, and respect for deadlines</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication and interdepartmental coordination skills</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of French and professional English</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >He/She secures, centralizes and controls the entirety of cash flows and other assets of the hotel by verifying daily deposits from points of sale, managing the central safe and petty cash, and eliminating discrepancies to ensure perfect reconciliation with accounting in accordance with internal procedures.</font></font></p><p><font dir="auto" ><font dir="auto" >Main Missions:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Retrieve, in the presence of a designated witness, the deposit envelopes from the reception agents and catering (F&B) staff from the deposit safe, and verify their conformity with the daily control sheet.</font></font></li><li><font dir="auto" ><font dir="auto" >Count, together with the witness, the cash, checks and bank card slips, and verify them against the details of the computerized cash deposit reports of the reception agents and catering staff.</font></font></li><li><font dir="auto" ><font dir="auto" >Prepare bank deposits for all checks and cash, and ensure that all collected funds are deposited.</font></font></li><li><font dir="auto" ><font dir="auto" >Update daily and ensure monthly monitoring of transaction details by bank card issuing organization.</font></font></li><li><font dir="auto" ><font dir="auto" >Carry out petty cash disbursements approved by the Finance Director and prepare the summary statement of disbursements.</font></font></li><li><font dir="auto" ><font dir="auto" >Count and justify the balance of one's own cash register (cash fund) and prepare a summary periodically.</font></font></li><li><font dir="auto" ><font dir="auto" >Prepare the general cashier's daily report by entering the details of the day's cash receipts as well as all other payments received, for verification and finalization by the revenue auditor and the financial manager.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure that advances of funds are only granted with the joint approval of the general manager and the financial director.</font></font></li><li><font dir="auto" ><font dir="auto" >Reimburse the receiving agents for the advances they have made (fund refunds)</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >University degree in Accounting, Finance, Management or equivalent field</font></font></p><p><font dir="auto" ><font dir="auto" >Proven experience in hotel accounting or in the luxury hospitality sector</font></font></p><p><font dir="auto" ><font dir="auto" >Good knowledge of ERP systems and hotel accounting software</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent mastery of office tools and financial reporting tools</font></font></p><p><font dir="auto" ><font dir="auto" >Strong skills in financial analysis</font></font></p><p><font dir="auto" ><font dir="auto" >A strong sense of organization, confidentiality, and respect for deadlines</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent communication and interdepartmental coordination skills</font></font></p><p><font dir="auto" ><font dir="auto" >Mastery of French and professional English</font></font></p><p></p></section>
<p>Supervise the daily operations of the laundry and dry cleaning, ensure the quality and turnaround time of hotel linen and customer linen, under the responsibility of the Laundry Manager.</p><p><b><br></b></p><p><b>Main Missions:</b></p><ul><li>Participate in the deep cleaning and organization of the Laundry.</li><li>Contribute to the implementation of sorting, washing, drying, ironing, and folding procedures.</li><li>Participate in laundry equipment testing before opening.</li><li>Contribute to the organization of clean linen / dirty linen circuits.</li><li>Supervise and coordinate the daily work of Laundry Attendants.</li><li>Control the quality and turnaround time of hotel linen and customer linen.</li><li>Manage treatment priorities (room linen, F&B, uniforms, customer dry cleaning).</li><li>Ensure the proper functioning of equipment and report maintenance needs.</li><li>Control stocks of laundry products and consumables.</li><li>Train, supervise, and evaluate the laundry team.</li><li>Report to the Laundry Manager on activity and any discrepancies noted.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Technical training in laundry or equivalent.</p><p>Proven experience (minimum 2 years) in laundry, ideally in hospitality.</p><p>Knowledge of industrial laundry equipment.</p><p>Rigor, organization, and attention to detail.</p><p>Ability to manage priorities and deadlines.</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Under the supervision of the Laundry Manager, the Laundry Manager will be responsible for sewing, alterations, and repairs of linens, staff uniforms, and guest belongings, ensuring an impeccable presentation at all times. Main Responsibilities: Participate in receiving and labeling hotel staff uniforms. Contribute to the organization of the sewing workshop (equipment, machines, supply inventory). Determine sewing supply needs (threads, buttons, alteration fabrics) and track pre-opening orders. Participate in establishing Sofitel uniform presentation standards for each department. Perform alterations and adjustments to staff uniforms. Carry out repairs and alterations to hotel linens (tablecloths, curtains, bedding) and guest belongings (dry cleaning/sewing). Continuously monitor the condition of linens and uniforms. Manage the sewing supply inventory and anticipate needs. To provide a fast and high-quality sewing service for customer requests.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Training in sewing/fashion design or equivalent significant experience. Proven experience (minimum 3 years) in sewing, ideally in the hospitality industry. Proficiency in sewing techniques, alterations, and industrial sewing machines. Precision, meticulousness, attention to detail and quality. Autonomy and organization.</font></font></p>
<p><b><br></b></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Job Description: </b>The Housekeeping Supervisor ensures the daily cleanliness, maintenance, and impeccable presentation of guest rooms and public areas, in strict compliance with Sofitel and LQA (Leading Quality Assurance) standards. They supervise, train, and monitor the work of the cleaning teams and ensure smooth coordination with other departments, particularly the Spa & Thalasso, a unique feature of the establishment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Responsibilities: Supervise and monitor the daily cleanliness of rooms, suites, and public areas according to assigned sections. Conduct regular inspections and report any discrepancies to the Executive Housekeeper. Distribute cleaning tasks and sections among the housekeepers/room attendants based on occupancy and priority arrivals/departures (VIPs, late check-outs, turndowns). Train, supervise, and motivate the housekeeping team; ensure the integration of new recruits and adherence to Standard Operating Procedures (SOPs). Ensure the proper use and management of cleaning products, linens, and equipment, with a focus on cost control and sustainable development. Coordinate with reception regarding room availability (OPERA status: Vacant/Dirty, Clean, Inspected, Out of Order/Service) and prioritize requests. Report and track necessary maintenance interventions in guest rooms and common areas. Liaise with the Spa & Thalassotherapy Center regarding the management of specific linens (bathrobes, treatment towels, technical textiles) and the cleaning of treatment rooms and wellness areas. Participate in periodic inventories (linens, guest amenities, equipment) and manage stock levels for your floor/area. Contribute to achieving quality scores (LQA audits, guest reviews, satisfaction surveys) and propose corrective actions. Manage lost and found items according to hotel procedure. Occasionally replace the Head Housekeeper in her absence for routine operational tasks within the department.</font></font></p><p>We are much more than a world leader.</p><p><strong>Desired Candidate Profile</strong></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Hotel management or equivalent, ideally complemented by housekeeping management training. Minimum 2-3 years of housekeeping experience, including initial experience supervising a team, preferably in a 4-5 star hotel. Fluency in Arabic and French is required, as well as working proficiency in English. Knowledge of OPERA software is an asset; proficiency in basic office software is required. REQUIRED SKILLS & QUALITIES: Keen attention to detail and cleanliness, consistent commitment to quality standards. Natural leadership, ability to unite, train, and develop a team. Organization, rigor, and effective prioritization under time constraints. Customer service orientation and diplomacy in managing relationships with other departments and guests. Discretion and respect for confidentiality. Initiative and responsiveness to unforeseen operational challenges.</font></font>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Housekeeping Supervisor ensures the daily cleanliness, maintenance, and impeccable presentation of guest rooms and public areas, in strict compliance with Sofitel and LQA (Leading Quality Assurance) standards. They supervise, train, and monitor the work of the cleaning teams and ensure smooth coordination with other departments, particularly the Spa & Thalasso, a unique feature of the establishment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise and monitor the cleanliness of rooms, suites and public areas daily according to assigned sections.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conduct regular inspections and report any discrepancies found to the Governor General.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Distribute cleaning tasks and sections among the women/room attendants according to occupancy and priority arrivals/departures (VIPs, late departures, turndowns).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Train, supervise and motivate the housekeeping team; ensure the integration of new recruits and compliance with SOPs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensuring the proper use and management of cleaning products, linens and equipment, with a focus on cost control and sustainable development.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate with reception the availability of rooms (OPERA status: Vacant/Dirty, Clean, Inspected, Out of Order/service) and the management of priorities.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Report and track necessary maintenance interventions in rooms and common areas.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Liaise with the Spa & Thalassotherapy Centre for the management of specific linen (bathrobes, treatment towels, technical textiles) and the maintenance of cabins and wellness areas.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in periodic inventories (linen, guest products, equipment) and the management of stocks for your floor/zone.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to achieving quality scores (LQA audits, customer reviews, satisfaction surveys) and propose corrective actions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage found items according to the hotel procedure.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To temporarily replace the Housekeeper in her absence on the routine operational tasks of the department.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Hotel management or equivalent, ideally complemented by housekeeping management training. Minimum 2-3 years of housekeeping experience, including initial experience supervising a team, preferably in a 4-5 star hotel. Fluency in Arabic and French is required, as well as working proficiency in English. Knowledge of OPERA software is an asset; proficiency in basic office software is also required.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">REQUIRED SKILLS & QUALITIES</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Keen attention to detail and cleanliness, constant demand for quality standards.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Natural leadership, ability to unite, train and develop the skills of a team.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organization, rigor and effective management of priorities under time constraints.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A sense of service and diplomacy in managing relationships with other departments and clients.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Discretion and respect for confidentiality.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Initiative and responsiveness to unforeseen operational events.</font></font></li></ul>
<p>Supervising the cleanliness and presentation of rooms and floors, ensuring room availability according to Sofitel standards and operational priorities, under the responsibility of the Housekeeping Manager.</p><p><b>Main Missions:</b></p><ul><li>Contribute to the implementation of cleaning and room control SOPs.</li><li>Participate in the deep cleaning of rooms and floors.</li><li>Contribute to final room inspections before opening.</li><li>Participate in defining floor team schedules.</li><li>Supervise the work of Floor Attendants.</li><li>Control and inspect rooms before returning them to Vacant Clean Inspected (VCI) status.</li><li>Prioritize rooms according to VIP / Suites / early arrival logic.</li><li>Manage linen and amenity stocks in their sector on the offices.</li><li>Coordinate with the Front Office for real-time room status monitoring.</li><li>Report any technical anomalies to Maintenance.</li><li>Train, supervise, and evaluate Floor Attendants.</li><li>Manage customer complaints according to Sofitel models.</li><li>Participate in compliance with and implementation of Sofitel standards and procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma in hotel management or equivalent, desired.</p><p>Proven experience (minimum 2-3 years) in housekeeping, ideally in a luxury hotel.</p><p>Proficiency in French and Arabic; English desired.</p><p>Proficiency in a PMS (OPERA appreciated).</p><p>Leadership, rigor, attention to detail, and organizational skills.</p><p>Responsiveness and ability to manage priorities during periods of high occupancy.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: The Revenue Controller will be responsible for preserving the hotel's financial integrity by ensuring accurate revenue reporting, rigorous internal controls, and full compliance with Accor's financial standards. The Revenue Controller plays a key role in validating daily revenue streams, supporting operational teams, and maintaining transparent and reliable financial information, thereby facilitating strategic decision-making.</font></font></p><p><font dir="auto" ><font dir="auto" >Main Missions:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Supervise and verify all daily revenue entries from accommodation, catering, spa, and all other points of sale, ensuring their accuracy and compliance with Accor policies.</font></font></li><li><font dir="auto" ><font dir="auto" >Prepare and distribute the daily revenue report, highlighting discrepancies, trends, and areas requiring follow-up.</font></font></li><li><font dir="auto" ><font dir="auto" >Track and reconcile all payment methods, including credit cards, cash, gift vouchers, subscription fees, and third-party transactions.</font></font></li><li><font dir="auto" ><font dir="auto" >Review and audit all cancellations, corrections, remittances and gratuitous title transactions, ensuring that they are duly authorized and documented.</font></font></li><li><font dir="auto" ><font dir="auto" >Conduct regular audits of reception, catering, spa and leisure operations to ensure compliance with internal controls and financial procedures.</font></font></li><li><font dir="auto" ><font dir="auto" >Validate and reconcile revenues from the PMS, point of sale (POS) system, spa and other systems, ensuring their consistency with the general ledger.</font></font></li><li><font dir="auto" ><font dir="auto" >Contribute to the monthly closing process by preparing revenue journals, reconciliations and summary tables.</font></font></li><li><font dir="auto" ><font dir="auto" >Collaborating closely with operational managers to resolve revenue gaps and improve the accuracy of transactional processes.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p><font dir="auto" ><font dir="auto" >Qualifications and Profile Sought:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >University degree in Accounting, Finance, Management or equivalent field</font></font></li><li><font dir="auto" ><font dir="auto" >Proven experience in hotel accounting or in the luxury hospitality sector</font></font></li><li><font dir="auto" ><font dir="auto" >Good knowledge of ERP systems and hotel accounting software</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent mastery of office tools and financial reporting tools</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to manage monthly closings and financial statements with rigor and accuracy</font></font></li><li><font dir="auto" ><font dir="auto" >Strong skills in financial analysis</font></font></li><li><font dir="auto" ><font dir="auto" >A strong sense of organization, confidentiality, and respect for deadlines</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication and interdepartmental coordination skills</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of French and professional English</font></font></li></ul><p></p></section>
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<p> <strong>POSITION SUMMARY</strong> </p>
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<p>Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
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<p>No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p>
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise the cleanliness, presentation, and maintenance of all hotel public areas (lobby, corridors, restaurants, Spa/Thalasso, exteriors), in accordance with Sofitel standards, under the responsibility of the Housekeeping Manager. Main Responsibilities: Participate in the recruitment and training of Public Area Attendants. Contribute to the implementation of Standard Operating Procedures (SOPs) for cleaning public areas. Establish cleaning schedules and frequencies by zone. Participate in the inventory of equipment and cleaning products necessary for public areas. Contribute to final inspections before opening (deep cleaning). Supervise, monitor, and participate in the daily cleaning of public areas and common areas. Conduct regular inspections and record any discrepancies. Coordinate with Maintenance for reporting and follow-up of repairs. Participate in ensuring compliance with Sofitel standards and procedures. Manage the stocks of cleaning products and consumables for public areas. Ensure hygiene compliance in the areas under your responsibility. Train, supervise, and evaluate Public Area Attendants. Report to the Housekeeping Manager on the condition of the premises and any needs.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma in hospitality or equivalent preferred. Proven experience (minimum 2-3 years) in housekeeping, ideally in a luxury hotel. Knowledge of hygiene and safety standards. Proficiency in using industrial cleaning equipment and machinery (floor scrubber, single-disc machine, extractor, etc.). Leadership, rigor, attention to detail. Ability to manage priorities in a pre-opening context.</font></font></p>
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<p>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p>
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<p>No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p>
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<p>PREFERRED QUALIFICATIONS</p>
<p>Education: No high school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
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<p>POSITION SUMMARY Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>No high school diploma or G.E.D. equivalent.</li><li>No related work experience.</li><li>No supervisory experience.</li><li>None</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the hotel's credit operations and ensure its financial stability and maintain positive relationships with our valued clientele.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze credit applications and assess the creditworthiness of client companies.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage customer accounts and oversee debt collection</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating with the sales and finance teams to define credit limits and conditions for clients</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor and analyze the performance of the credit portfolio, identify trends and potential risks, and report on them.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Negotiating payment plans and resolving disputes with delinquent customers</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensuring compliance with local and international financial regulations</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare financial reports and regular presentations for management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement and maintain credit management software systems</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To train and mentor the heartists under his control</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Keeping informed about industry trends and best practices in credit management.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">University degree in Accounting, Finance, Management or equivalent field</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in hotel accounting, preferably in the luxury hospitality sector</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of ERP systems and hotel accounting software</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent mastery of Excel and financial reporting tools</font></font></p><p>Capacit g rer les cl tures mensuelles et les tats financiers avec rigueur et pr cision</p><p>Solides comp tences en analyse financi re</p><p>Capacit superviser et encadrer une quipe</p><p>Sens lev de l organisation, de la confidentialit et du respect des d lais</p><p>Excellentes comp tences en communication et en coordination interservices</p><p>Capacit travailler sous pression dans un environnement h telier dynamique</p><p>Ma trise du fran ais et de l anglais professionnel</p><p>Esprit d initiative, leadership et orientation r sultats</p><p></p></section>
<p>POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel part of the experience. No matter what position you are in, there are a few things that are critical to success: creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<p><b>POSITION SUMMARY</b> Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>
<p>POSITION SUMMARY Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: The Corporate Sales Manager is responsible for developing, managing, and retaining the hotel's corporate portfolio to maximize revenue from accommodation, food and beverage, events, and related services. They actively contribute to the establishment's sales strategy by identifying new business opportunities, developing strategic partnerships, and ensuring a high level of customer satisfaction, all while adhering to Sofitel brand standards. Main Responsibilities: Develop and manage a portfolio of local and international corporate clients. Prospect for new accounts to generate additional revenue. Identify business opportunities and ensure the conversion of leads. Negotiate corporate contracts and annual pricing agreements. Ensure sales follow-up and customer loyalty for strategic accounts. Organize and conduct client meetings, site visits, and sales presentations. Participate in trade shows, workshops, and networking events. Collaborate with Revenue Management teams to optimize sales opportunities. Work in coordination with operational teams to ensure an excellent customer experience. Prepare sales proposals and ensure the administrative follow-up of files. Analyze sales performance and establish regular reports. Conduct competitive intelligence and monitor corporate market trends. Participate in the development and implementation of the hotel's sales action plan. Ensure compliance with Sofitel's quality and brand image standards.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Qualifications: Bachelor's degree (Bac +3) or Master's degree (Bac +5) in Business, Hospitality Management, or a related field. Minimum 5 years of experience in a sales role within the hospitality industry. Proven experience in corporate account management. Experience in luxury hotels or with an international brand is highly desirable. Excellent negotiation and business development skills. Sound knowledge of the corporate market and hotel trends. Mastery of sales techniques and client portfolio management. Proficiency in office software and CRM systems. Ability to analyze sales performance and key performance indicators. Excellent interpersonal skills and a strong customer service orientation. Strong communication and persuasion skills. Organizational skills and autonomy. Results-oriented and goal-driven. Professionalism and excellent presentation.</font></font></p><p></p></section>