Restaurants & Chefs in Algeria
1292 Jobs Found
<p>POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Pull food from freezer storage to thaw in the refrigerator. Weigh, measure, and mix ingredients according to recipes or personal judgment. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Monitor food quality while preparing food. Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. Ensure proper portion, arrangement, and food garnish to be served. Serve food in proper portions onto proper receptacle. Use kitchen tools safely and appropriately. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Notify manager if a product does not meet specifications. Communicate any assistance needed during busy periods. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
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<span><br>JOB SUMMARY<br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met for Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.<br>• Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the restaurant.<br>• Ensures compliance with all applicable laws and regulations regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunités de développement et d'évolution sont nombreuses. Chaque geste, chaque sourire, chaque action, contribuent à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète. Ensemble, nous incarnons la vision de l’hospitalité responsable.<br>Ayez l’opportunité de devenir un Heartist®, et laissez votre coeur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p><strong>Missions Principales :</strong></p><br><ul><li>Participer à la définition du concept opérationnel du Club Millésime (horaires, offre F&B par créneau, standards de service) en lien avec le Rooms Division Manager et la Direction F&B.</li><li>Contribuer à l'élaboration de la Politique d'accès au Club Millésime.</li><li>Établir les fiches techniques et les standards de mise en place (petit-déjeuner, Le Goûter, cocktail du soir) avec le Chef Exécutif et le F&B Manager.</li><li>Participer au recrutement et à la formation de l'équipe Club Millésime (Waiters/Chefs de Rang).</li><li>Contribuer à la définition des besoins en équipement, mobilier et vaisselle de l'espace, et suivre les commandes de pré-ouverture.</li><li>Participer à la construction du budget OPEX du Club Millésime (coût par couvert, amenities, boissons) avec le Rooms Division Manager.</li><li>Superviser l'ensemble des opérations quotidiennes du Club Millésime : accueil, service F&B, propreté et présentation de l'espace, sur l'ensemble des créneaux d'ouverture.</li><li>Garantir l'application stricte des critères d'éligibilité d’accès et la gestion des demandes hors standard, en lien avec le Front Office et le MOD.</li><li>Animer, planifier et évaluer l'équipe du Club Millésime, assurer la formation continue aux standards Sofitel et aux techniques de service.</li><li>Assurer une présence visible et personnalisée auprès des clients VIP, Suites et profils ALL.</li><li>Piloter le contrôle des coûts F&B du lounge (food cost, boissons, gaspillage) et proposer des ajustements en cas de dérive budgétaire.</li><li>Traiter les retours et réclamations clients relatifs au Club Millésime et assurer le suivi qualité.</li><li>Reporter au Rooms Division Manager les indicateurs d'activité du lounge (fréquentation, coût par couvert, satisfaction client).</li></ul><br>Qualifications<br><br><p><strong>Profil recherché :</strong></p><br><ul><li>Formation hôtelière et/ou F&B, expérience confirmée (3 à 5 ans minimum) sur un poste similaire en hôtellerie de luxe, idéalement en Executive Lounge.</li><li>Connaissance des standards de service Sofitel / Accor et leur programme de fidélité sont très souhaités.</li><li>Sens aigu du service d’excellence, leadership, capacité à gérer une petite équipe et à travailler en transversalité avec le Guest relation, Front Office, le Housekeeping et le F&B.</li><li>Maitrise de l’arabe, du français et de l’anglais.</li><li>Connaissance sur OPERA/Micros très souhaité.</li><li>Présentation impeccable, sens du détail, discrétion et diplomatie face à une clientèle exigeante.</li></ul> </div>
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<p><strong>Mission principale :</strong><br>Le Chef Pâtissier est responsable de la création, de la production et de la qualité des préparations pâtissières au sein de Yassir Market. Il/elle garantit l'excellence des produits, le respect des normes d'hygiène et contribue au développement de l'offre gourmande de la plateforme.</p><br> <p><strong>Responsabilités principales :</strong></p><br>
<p><strong>Production & Création</strong></p><br>
<ul>
<li>Concevoir et réaliser une gamme variée de pâtisseries, viennoiseries et desserts</li>
<li>Développer de nouvelles recettes et produits en fonction des tendances et des saisons</li>
<li>Garantir la qualité, la présentation et la régularité des productions</li>
<li>Gérer les commandes spéciales et personnalisées</li>
</ul>
<p><strong>Gestion & Organisation</strong></p><br>
<ul>
<li>Planifier et organiser la production quotidienne</li>
<li>Gérer les stocks de matières premières et passer les commandes fournisseurs</li>
<li>Veiller à la bonne utilisation et à l'entretien du matériel</li>
<li>Optimiser les coûts de production et minimiser les pertes</li>
</ul>
<p><strong>Hygiène & Qualité</strong></p><br>
<ul>
<li>Appliquer et faire respecter les normes HACCP</li>
<li>Assurer la traçabilité des produits</li>
<li>Veiller au respect des dates de péremption et à la fraîcheur des produits</li>
<li>Maintenir un espace de travail propre et organisé</li>
</ul>
<p><strong>Management</strong></p><br>
<ul>
<li>Encadrer et former l'équipe de pâtisserie</li>
<li>Organiser et répartir les tâches au sein de l'équipe</li>
<li>Assurer la montée en compétences des collaborateurs</li>
</ul> <p><strong>Profil recherché :</strong></p><br>
<ul>
<li>Formation en pâtisserie (CAP, BEP, BTH ou équivalent)</li>
<li>Expérience minimum de 3 ans en tant que Chef Pâtissier</li>
<li>Maîtrise des techniques de pâtisserie classique et moderne</li>
<li>Créativité et sens de l'esthétique</li>
<li>Rigueur et sens de l'organisation</li>
<li>Esprit d'équipe et leadership</li>
<li>Connaissance des normes d'hygiène et de sécurité alimentaire </li>
</ul>
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<p><b>Missions</b></p><p>Welcoming customers</p><p>Take control</p><p>Serve the food and drinks</p><p>Clear and set the tables</p><p>Ensuring customer satisfaction</p><p><b>Profile</b></p><p>Desired experience</p><p>Good presentation</p><p>Sense of interpersonal skills</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
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<span><br>POSITION SUMMARY<br>Prepare ingredients for cooking, including portioning, chopping, and storing food. Pull food from freezer storage to thaw in the refrigerator. Weigh, measure, and mix ingredients according to recipes or personal judgment. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Monitor food quality while preparing food. Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. Ensure proper portion, arrangement, and food garnish to be served. Serve food in proper portions onto proper receptacle. Use kitchen tools safely and appropriately. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Notify manager if a product does not meet specifications. Communicate any assistance needed during busy periods.<br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><font dir="auto" ><font dir="auto" >Company Description: Join a hotel that is part of the Accor network, a group that brings together more than 5,500 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Here, we believe in you and what you bring to the table. Opportunities for development and growth are plentiful. Every project, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and also for our planet. Together, we embody the vision of responsible hospitality. Become a Heartist, and let your heart guide you in this world where life beats stronger.</font></font></p><p><font dir="auto" ><font dir="auto" >Job description: Ensure the sorting, washing, drying, ironing and folding of hotel and customer linen, in compliance with Sofitel quality standards.</font></font></p><p><font dir="auto" ><font dir="auto" >Main Missions:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Follow the training on laundry processing procedures and the use of equipment.</font></font></li><li><font dir="auto" ><font dir="auto" >Become familiar with Sofitel's standards of quality and presentation of linen.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in the preparation of the linen necessary for the opening of the hotel.</font></font></li><li><font dir="auto" ><font dir="auto" >Sort the laundry according to its type and degree of soiling.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the washing, drying, ironing and folding of hotel linen and customer linen.</font></font></li><li><font dir="auto" ><font dir="auto" >Check the quality of the treated laundry and report any anomalies (stains, wear, tears).</font></font></li><li><font dir="auto" ><font dir="auto" >Respect processing times, especially for customer dry cleaning services.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure basic maintenance of equipment.</font></font></li><li><font dir="auto" ><font dir="auto" >Apply hygiene and safety instructions (chemicals, machines).</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Basic education level; laundry training preferred. Previous laundry experience preferred. Rigor, speed of execution, attention to detail. Good physical condition.</font></font></p>
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<span>We are seeking an experienced, confident, and guest-focused Captain Waitress to join the team at Little Krazy , a whimsical fine-dining destination where exceptional hospitality meets immersive dining.<br> As a Captain Waitress, you are responsible for delivering an outstanding dining experience while leading a designated service section.<br> You will ensure every guest receives attentive, knowledgeable, and personalised service from arrival to departure.<br> Acting as the key link between guests, the kitchen, bar, and front-of-house team, you will coordinate seamless service, mentor junior team members, and uphold the highest standards of hospitality.<br> More than serving food and beverages, you are an ambassador of the Little Krazy experience.<br> Through your professionalism, product knowledge, and genuine hospitality, you will create memorable moments for guests.<br> Instagram: littlekrazy_sa 1 year contract: Visa + flights + basic salary + accommodation + transport all provided for by the company.<br> No expense for candidates.<br> The role is based in Riyadh, Saudi Arabia.<br> Key Responsibilities Deliver exceptional, personalised table service in accordance with the restaurant's service standards.<br> Take ownership of a designated dining section, ensuring smooth and efficient service throughout each shift.<br> Welcome guests at the table, introduce yourself, and create a warm and engaging dining experience.<br> Present the menu confidently, explaining dishes, ingredients, preparation methods, and daily specials.<br> Provide expert recommendations based on guest preferences, dietary requirements, and allergies.<br> Proactively upsell premium menu items, signature beverages, desserts, and chef's specials to enhance the guest experience and maximise revenue.<br> Accurately take food and beverage orders and enter them into the POS system.<br> Coordinate with the kitchen and bar teams to ensure orders are prepared and served accurately and within service standards.<br> Monitor guest satisfaction throughout the dining experience, anticipating needs and responding promptly to requests.<br> Resolve guest concerns professionally and escalate issues to management where appropriate.<br> Lead and support waiters and food runners within your section, ensuring service standards are consistently maintained.<br> Assist in training, coaching, and mentoring junior front-of-house team members.<br> Ensure tables are properly set, maintained, and reset in accordance with restaurant standards.<br> Process guest bills accurately and efficiently, ensuring a seamless payment experience.<br> Maintain comprehensive knowledge of all food, beverage, and promotional offerings, including allergens and dietary requirements.<br> Ensure compliance with food safety, hygiene, and health and safety standards.<br> Maintain impeccable grooming, professionalism, and presentation while representing the Little Krazy brand.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) & Flights into the country for non-citizens Accommodation Transportation Allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> 1–3 years’ experience as a Captain Waiteress or Senior Waiteress in a premium restaurant, luxury hotel, or fine-dining restaurant A warm, engaging, and professional approach with a genuine passion for hospitality.<br> Fluent in English with excellent verbal communication skills.<br> Outgoing, confident, and charismatic personality.<br> Excellent communication and interpersonal skills.<br> Strong understanding of food and beverage service, with ability to upsell effectively.<br> Team player who thrives in a fast-paced, dynamic environment.<br> Excellent food and beverage knowledge, including menu pairings, allergens, and dietary requirements.<br> Experience using restaurant POS systems.<br> Proven ability to remain calm, organised, and efficient in a fast-paced environment.<br> Impeccable personal presentation and professional demeanour.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>
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<p><strong>VINCI Energies Oil & Gas</strong>, filiale de <strong>VINCI Energies</strong>, accompagne ses clients du secteur de l’énergie sur l’ensemble du <strong>cycle de vie de leurs projets industriels</strong>, infrastructures énergétiques et activités TIC.</p><br><p> Avec plus de <strong>2 000 experts présents sur les 5 continents</strong>, nous intervenons depuis la conception jusqu’à l’exploitation, en apportant des solutions sur mesure et à forte valeur ajoutée.</p><br><p> Nos 35 business units, locales et agiles, conjuguent expertise terrain et puissance d’un réseau international. </p><br><p><strong>Nos domaines d’intervention couvrent :</strong> projets EPC, ingénierie, automatisation, mise en service, maintenance, formation, analyse incendie et gaz, assistance technique, sécurité et cybersécurité<br></p><br><p><span>Au sein de la société EPSI Africa, nous recherchons <strong>un(e) Chef d’Entreprise / Responsable de filiale / Country Manager H/F </strong>pour accompagner le développement de l'activité.</span></p><br><p><span><strong>Mission </strong></span></p><br><p><span>Vous rejoignez une entreprise à taille humaine d'environ 60 collaborateurs bénéficiant d'un ancrage local solide. Cette organisation offre un environnement propice à l'entrepreneuriat, à la prise d'initiative et au développement des équipes dans un cadre de confiance et de responsabilité.</span></p><br><p><span><strong>En tant que Chef d'Entreprise</strong>, vous êtes responsable du développement, de la performance et de la pérennité de la Business Unit.</span></p><br><p><span><strong>Développement commercial et stratégie</strong></span></p><br><ul><li><p><span>Définissez les objectifs de l'entreprise et élaborez le Business Plan en lien avec la Direction Générale.</span></p><br></li><li><p><span>Prospectez, développez et fidélisez un portefeuille de clients et partenaires locaux.</span></p><br></li><li><p><span>Analysez les évolutions du marché et identifiez de nouvelles opportunités commerciales.</span></p><br></li></ul><p><span><strong>Pilotage économique et opérationnel</strong></span></p><br><ul><li><p><span>Assurez la gestion globale de l'entreprise et garantissez sa performance économique et financière.</span></p><br></li><li><p><span>Veillez à la qualité des équipements, des prestations et des services fournis aux clients.</span></p><br></li><li><p><span>Mettez en œuvre les procédures du Groupe et garantissez leur bonne application localement.</span></p><br></li></ul><p><span><strong>Management et développement des équipes</strong></span></p><br><ul><li><p><span>Recrutez, animez et développez les compétences des collaborateurs.</span></p><br></li><li><p><span>Fédérez les équipes autour des objectifs de l'entreprise et de la culture du Groupe.</span></p><br></li><li><p><span>Garantissez la sécurité, la santé et le bien-être des salariés.</span></p><br></li></ul><p><span><strong>Gouvernance, conformité et maîtrise des risques</strong></span></p><br><ul><li><p><span>Anticipez, évaluez et maîtrisez les risques techniques, financiers, juridiques, contractuels et commerciaux.</span></p><br></li><li><p><span>Veillez au respect des obligations réglementaires et des règles de conformité applicables.</span></p><br></li></ul><p><strong>Profil </strong></p><br><p><span>Diplômé(e) d’un Bac + 5 (école d'ingénieurs ou école de commerce), vous justifiez d'une <strong>expérience confirmée </strong>en direction ou en management<strong> d’un centre de profit à l’international dans les secteurs de l'énergie, du pétrole et gaz, de la construction industrielle ou des infrastructures.</strong></span></p><br><p><span>Nous recherchons avant tout <strong>un talent souhaitant construire une carrière internationale dans le management d’un centre de profit dans un environnement exigeant et multiculturel.</strong></span></p><br><p><span>Ce qui vous caractérise :</span></p><br><ul><li><p><span>Un<strong> fort esprit entrepreneurial</strong> ;</span></p><br></li><li><p><span>Une<strong> capacité à développer</strong> une activité commerciale durable</span></p><br></li><li><p><span>Un <strong>leadership </strong>et une aptitude à fédérer les équipes</span></p><br></li><li><p><span>Un <strong>sens des responsabilités</strong> et une facilité <strong>à prendre des décisions</strong></span></p><br></li><li><p><span>Une <strong>capacité à évoluer</strong> auprès d’interlocuteurs variés</span></p><br></li><li><p><span>Un <strong>anglais professionnel courant</strong> vous permettant d'interagir avec des interlocuteurs du monde entier.</span></p><br></li></ul><p><span><strong> Poste basé à Alger (Algérie) / Expatriation famille possible</strong></span></p><br><p><span><strong> Prise de poste : dès que possible</strong></span></p><br><p><strong>Pourquoi nous rejoindre ?</strong></p><br><p>Notre <strong>ADN </strong>: Confiance, Esprit d’entreprendre, Solidarité, Autonomie, Responsabilité</p><br><p>Nous rejoindre, c'est la garantie d'intégrer un grand groupe au sein d'une entreprise à taille humaine !</p><br><p> Un <strong>parcours d’intégration</strong> dès votre premier jour et un suivi de carrière individualisé</p><br><p> Des <strong>possibilités d’évolution, de formations et de mobilités</strong> dans un groupe international en fort développement</p><br><p> Un management et <strong>accompagnement </strong>de proximité</p><br><p> Une reconnaissance de la performance du collaborateur via un <strong>plan d’épargne entreprise</strong></p><br><p> Le <strong>partage </strong>et la fierté de nos réussites</p><br><p>☘️ Le <strong>respect de l'environnement</strong> et des communautés locales dans les pays de réalisation de nos projets (Guide des Droits Humains)</p><br><p> Le respect de la <strong>santé et la sécurité de nos collaborateurs</strong></p><br><p> Chez VINCI Energies Oil & Gas, les <strong>initiatives RSE</strong> font partie intégrante de nos activités, de nos modes de fonctionnement et, in fine, de notre ADN</p><br><p>La <strong>diversité, l’inclusion et l’égalité des chances</strong> sont au cœur de notre culture et de notre politique RH. Convaincus que la diversité des talents est un levier de performance, nous agissons pour garantir un environnement de travail inclusif, respectueux et exempt de toute discrimination.<br></p><br>
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<span>Job Summary We are seeking an experienced, confident, and guest-focused Captain Waiter to join the team at Little Krazy , a whimsical fine-dining destination where exceptional hospitality meets immersive dining.<br> As a Captain Waiter, you are responsible for delivering an outstanding dining experience while leading a designated service section.<br> You will ensure every guest receives attentive, knowledgeable, and personalised service from arrival to departure.<br> Acting as the key link between guests, the kitchen, and front-of-house team, you will coordinate seamless service, mentor junior team members, and uphold the highest standards of hospitality.<br> More than serving food and beverages, you are an ambassador of the Little Krazy experience.<br> Through your professionalism, product knowledge, and genuine hospitality, you will create memorable moments for guests.<br> Instagram: littlekrazy_sa 1 year contract: Visa + flights + basic salary + accommodation + transport all provided for by the company.<br> No expense for candidates.<br> Key Responsibilities Deliver exceptional, personalised table service in accordance with the restaurant's service standards.<br> Take ownership of a designated dining section, ensuring smooth and efficient service throughout each shift.<br> Welcome guests at the table, introduce yourself, and create a warm and engaging dining experience.<br> Present the menu confidently, explaining dishes, ingredients, preparation methods, and daily specials.<br> Provide expert recommendations based on guest preferences, dietary requirements, and allergies.<br> Proactively upsell premium menu items, signature beverages, desserts, and chef's specials to enhance the guest experience and maximise revenue.<br> Accurately take food and beverage orders and enter them into the POS system.<br> Coordinate with the kitchen and bar teams to ensure orders are prepared and served accurately and within service standards.<br> Monitor guest satisfaction throughout the dining experience, anticipating needs and responding promptly to requests.<br> Resolve guest concerns professionally and escalate issues to management where appropriate.<br> Lead and support waiters and food runners within your section, ensuring service standards are consistently maintained.<br> Assist in training, coaching, and mentoring junior front-of-house team members.<br> Ensure tables are properly set, maintained, and reset in accordance with restaurant standards.<br> Process guest bills accurately and efficiently, ensuring a seamless payment experience.<br> Maintain comprehensive knowledge of all food, beverage, and promotional offerings, including allergens and dietary requirements.<br> Ensure compliance with food safety, hygiene, and health and safety standards.<br> Maintain impeccable grooming, professionalism, and presentation while representing the Little Krazy brand.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) & Flights into the country for non-citizens Accommodation Transportation Allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> 1–3 years’ experience as a Captain Waiter or Senior Waiter in a premium restaurant, luxury hotel, or fine-dining restaurant A warm, engaging, and professional approach with a genuine passion for hospitality.<br> Fluent in Arabic and English with excellent verbal communication skills.<br> Outgoing, confident, and charismatic personality.<br> Excellent communication and interpersonal skills.<br> Strong understanding of food and beverage service, with ability to upsell effectively.<br> Team player who thrives in a fast-paced, dynamic environment.<br> Excellent food and beverage knowledge, including menu pairings, allergens, and dietary requirements.<br> Experience using restaurant POS systems.<br> Proven ability to remain calm, organised, and efficient in a fast-paced environment.<br> Impeccable personal presentation and professional demeanour.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>
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<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Assurer la propreté et la bonne présentation des espaces publics de l'hôtel, et contribuer à offrir aux clients un environnement impeccable en toutes circonstances.</p><br><p><strong>Missions Principales: </strong></p><br><ul><li>Suivre la formation aux procédures et standards de nettoyage des espaces publics.</li><li>Se familiariser avec les zones et équipements de l'hôtel.</li><li>Participer aux opérations de nettoyage de mise en état avant ouverture (deep cleaning).</li><li>Nettoyer et entretenir le lobby, les couloirs, les toilettes publiques, les ascenseurs, les points de ventes et les extérieurs.</li><li>Assurer l'entretien des espaces de restauration, du Spa/Thalasso et des zones communes selon le planning.</li><li>Signaler toute anomalie ou dysfonctionnement à son superviseur.</li><li>Respecter les procédures d'utilisation et de dosage des produits d'entretien.</li><li>Veiller au respect des normes d'hygiène et de sécurité.</li><li>Assurer la disponibilité du matériel et signaler les besoins de réapprovisionnement.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché:</strong></p><br><ul><li>Niveau scolaire de base; formation hôtelière appréciée.</li><li>Une première expérience en nettoyage / entretien appréciée.</li><li>Sens du détail, rigueur, autonomie.</li><li>Bonne condition physique.</li></ul> </div>
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<span><br>POSITION SUMMARY<br>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.<br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><font dir="auto" ><font dir="auto" >Ensure the sorting, washing, drying, ironing and folding of hotel linen and customer linen, in compliance with Sofitel quality standards.</font></font></p><p><font dir="auto" ><font dir="auto" ><b><br></b></font></font></p><p><font dir="auto" ><font dir="auto" ><b>Main Missions:</b></font></font></p><ul><li><font dir="auto" ><font dir="auto" >Follow the training on laundry processing procedures and the use of equipment.</font></font></li><li><font dir="auto" ><font dir="auto" >Become familiar with Sofitel's standards of quality and presentation of linen.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in the preparation of the linen necessary for the opening of the hotel.</font></font></li><li><font dir="auto" ><font dir="auto" >Sort the laundry according to its type and degree of soiling.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the washing, drying, ironing and folding of hotel linen and customer linen.</font></font></li><li><font dir="auto" ><font dir="auto" >Check the quality of the treated laundry and report any anomalies (stains, wear, tears).</font></font></li><li><font dir="auto" ><font dir="auto" >Respect processing times, especially for customer dry cleaning services.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure basic maintenance of equipment.</font></font></li><li><font dir="auto" ><font dir="auto" >Apply hygiene and safety instructions (chemicals, machines).</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >PROFILE SOUGHT: Basic education level; laundry training preferred. Previous laundry experience preferred. Rigorous, quick to work, detail-oriented. Good physical condition.</font></font></p>
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<strong>À propos de Yassir :</strong><br> Yassir est la super application leader dans le domaine des services à la demande, opérant de manière prédominante dans la région du Maghreb. Yassir a pour mission de révolutionner la manière dont les services quotidiens sont accessibles.<br>
Actuellement implantée dans plus de 45 villes à travers plusieurs pays tels que l'Algérie, le Maroc, la Tunisie et le Sénégal, notre présence s'étend aussi sur d'autres pays tels que la France et l'Afrique sub-saharienne.<br>
Fortement soutenue par des investisseurs de renommée mondiale tels que BOND et Y Combinator, pionniers d'entreprises telles qu'Airbnb, Stripe, Dropbox, et Doordash, Yassir a réussi à faire de nombreuses levées de fonds équivalentes à presque 200 millions $.<br>
Au-delà de la simple prestation de services, notre vision est de créer un marché dynamique visant à satisfaire les besoins de nos utilisateurs tout en insufflant des valeurs sociales fondamentales.<br>
<br><br><p><b>Responsabilités principales</b></p><br><p><br><strong>1. Coordination & cadrage des demandes marketing</strong></p><br>
<p><br>• Recevoir et centraliser les demandes marketing<br>• Vérifier la complétude et la clarté des briefs reçus<br>• Identifier les priorités et s’assurer de la faisabilité (timing, ressources)</p><br>
<p><strong>2. Structuration des projets & planification</strong></p><br>
<p><br>• Définir les étapes clés de chaque projet<br>• Établir un planning clair et partagé (Tracker)<br>• Coordonner les parties prenantes internes (marketing, créa, etc.)<br>• Anticiper les risques et alerter en cas de blocage</p><br>
<p><br><strong>3. Suivi opérationnel & reporting</strong></p><br>
<p><br>• Assurer le suivi quotidien des projets<br>• Mettre à jour les statuts d’avancement<br>• Identifier les points de friction<br>• Garantir le respect des délais</p><br>
<p><br><strong>4. Préparation des éléments de communication</strong></p><br>
<p><br>• Consolider les informations nécessaires à la production des livrables<br>• Formaliser des briefs structurés à destination des équipes créa/Prod<br>• S’assurer de la bonne compréhension des attentes marketing</p><br>
<p><br><strong>5. Coordination avec les équipes créatives</strong></p><br>
<p><br>• Assurer la bonne transmission des besoins<br>• Suivre la production des livrables<br>• Centraliser les feedbacks et assurer les allers-retours<br>• Veiller au respect des timings<br>• Présence sur tournages (si requis) et respect du brief</p><br>
<p><br><strong>6. Contrôle qualité & cohérence</strong></p><br>
<p><br>• Vérifier la conformité des livrables avec le brief<br>• S’assurer de la cohérence avec les guidelines de marque<br>• Remonter les écarts et proposer des ajustements</p><br>
<p><br><strong>7. Collaboration & rituels projet</strong></p><br>
<p>• Participer aux réunions de cadrage et de suivi<br>• Animer des brainstorming avec les équipes créa/Prod<br>• Assurer une communication fluide entre les équipes</p><br>
<br><br><p><b>Profil</b></p><br><ul>
<li>Maîtriser des logiciels graphiques,</li>
<li>Connaître les méthodologies d’évaluation des projets et des actions de communication,</li>
<li>Connaissance des règles juridiques concernant les droits d’auteurs,</li>
<li>Capacité rédactionnelle avec d’excellentes connaissances grammaticales, orthographiques et linguistiques,</li>
<li>Savoir gérer son stress,</li>
<li>Stratège, polyvalent, pragmatique, enthousiaste,</li>
<li>Flexible, créatif, entreprenant, innovant,</li>
<li>Charismatique, dynamique, rigoureux,</li>
<li>Maîtrise des langues écrit et lu : français, arabe, anglais.<br></li>
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<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Assurer le tri, le lavage, le séchage, le repassage et le pliage du linge hôtel et du linge client, dans le respect des standards de qualité Sofitel.</p><br><p><strong>Missions Principales: </strong></p><br><ul><li>Suivre la formation aux procédures de traitement du linge et à l'utilisation des équipements.</li><li>Se familiariser avec les standards de qualité et de présentation du linge Sofitel.</li><li>Participer à la préparation du linge nécessaire à l'ouverture de l'hôtel.</li><li>Trier le linge selon sa nature et son degré de salissure.</li><li>Assurer le lavage, séchage, repassage et pliage du linge hôtel et du linge client.</li><li>Contrôler la qualité du linge traité et signaler toute anomalie (tache, usure, déchirure).</li><li>Respecter les délais de traitement, notamment pour le service de pressing client.</li><li>Veiller à l'entretien de premier niveau des équipements.</li><li>Appliquer les consignes d'hygiène et de sécurité (produits chimiques, machines).</li></ul><br>Qualifications<br><br><p><strong>PROFIL RECHERCHE :</strong></p><br><ul><li>Niveau scolaire de base ; formation en blanchisserie appréciée.</li><li>Une première expérience en blanchisserie appréciée.</li><li>Rigueur, rapidité d'exécution, sens du détail.</li><li>Bonne condition physique.</li></ul> </div>
<p>POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
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<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Il/Elle assure l'organisation, la coordination et le bon déroulement des événements, conférences, mariages, séminaires et réceptions, tout en garantissant les standards de luxe et de qualité Sofitel.</p><br><p><strong>Missions Principales : </strong></p><br><ul><li>Superviser l'ensemble des activités banquets et événements.</li><li>Veiller à la bonne préparation des salles avant chaque événement.</li><li>Assurer la coordination entre Cuisine, Service, Technique et Commercial.</li><li>Garantir le respect des standards Sofitel et Accor.</li><li>Organiser les réunions de préparation avec les clients.</li><li>Élaborer et suivre les Banquet Event Orders (BEO).</li><li>Contrôler le déroulement des événements et anticiper les besoins des clients.</li><li>Assurer une expérience client exceptionnelle.</li><li>Encadrer les équipes de service banquets.</li><li>Organiser les plannings selon l'activité.</li><li>Former les collaborateurs aux standards de service.</li><li>Assurer la discipline et la motivation des équipes.</li><li>Contrôler les coûts opérationnels.</li><li>Optimiser la productivité des équipes.</li><li>Participer à l'atteinte des objectifs de chiffre d'affaires.</li><li>Veiller à la rentabilité des événements.</li><li>Respecter les normes HACCP.</li><li>Veiller à la sécurité des clients et des Heartist.</li><li>Contrôler l'état des équipements et du matériel.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché :</strong></p><br><ul><li>Au minimum Bac +3 en hôtellerie-restauration</li><li>5 années d’expérience minimum dont une expérience en management</li><li>Leadership et sens de l'organisation.</li><li>Excellente communication.</li><li>Gestion du stress et des imprévus.</li><li>Sens aigu du détail.</li><li>Connaissance des standards de l'hôtellerie de luxe.</li><li>Maitrise des Indicateurs de performance (KPI)</li></ul> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Responsible verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requriements.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.<br>Preferred: <br>Environmental Health Degree or Culinary Degree<br>CORE WORK ACTIVITIES<br>Managing Hygience and Food Safety Operations<br>• Verifies compliance with Brand Standard Audit (BSA) requriements of Marriott International throughout the operations.<br>• Advises and monitors food handlers on the proper good handling practices and verifies their observance.<br>• Identifies key areas of risk in various food operations and takes preemptive remedial action.<br>• Verifies complianace with food and hygiene regulations, licensing conditions and codes of practice relating to food operations.<br>• Provides technical advice on product labeling issues for fulfilling government requirements.<br>• Provides in-house food hygiene training for all good handlers, (e.g. new hires and trainees).<br>• Handles complaints or enquiries from customers and local food sategey and health departments on food hygiene matters.<br>• Conducts and records daily kitchen inspections on the personal, environmental and food hygiene condictions and provides corrective action plans as necessary.<br>• Conducts regular vendor inspections in partnership with purchasing and culinary leadership.<br>• Conducts regular internal BSA inspections with culinary leadership and kitchen cleaning staff.<br>• Conducts regular inspections on the kitchen of kitchen equipment and verifies defects and non-conformities are remedied by the appropriate parties.<br>• Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.<br>• Establishes and maintains open, collaborative relationships with employees.<br>• Liases with pest control company for any pest issues and monitors pest control performance.<br>• Maintains and makes improvements to hygiene standards.<br>• Regularly reviews and refreshes the food safety standards of all food handlers withing the property.<br>• Maintains documentation on all hygiene and food safety stadards throughout the operation.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Véritable ambassadeur(trice) de l’élégance et de l’art de recevoir, le/la Guest Relations Agent chez Sofitel incarne l'excellence du service de luxe.</p><br><p>Sa mission principale est de sublimer le séjour de chaque hôte, en particulier les clients VIP et les membres de fidélité. Sous la supervision de sa hiérarchie, il/elle anticipe les moindres désirs, devance les attentes et crée des expériences sur-mesure « Cousu Main » afin de faire rayonner le prestige et le raffinement de l'établissement.</p><br><p><strong>Missions Principales : </strong></p><br><ul><li>Accueillir les hôtes selon les standards 5 étoiles, assurer un suivi ultra-personnalisé tout au long de leur séjour et exécuter avec précision les attentions de bienvenue (notes manuscrites, cadeaux personnalisés) en coordination avec le Housekeeping et la Restauration.</li><li>Recueillir quotidiennement les commentaires des clients, traiter les demandes complexes et résoudre les situations délicates avec un tact absolu et une réactivité immédiate afin de garantir un séjour sans couture.</li><li>Renseigner rigoureusement le profil et les préférences des clients dans le système de gestion de l'hôtel (PMS).</li><li>Se référer directement au <strong>Guest Relations Coordinator</strong> et au <strong>Guest Relations Supervisor</strong> pour la gestion opérationnelle et le suivi des dossiers VIP.</li><li>Transmettre les rapports d'incidents majeurs, les indicateurs de satisfaction et les cas critiques à sa hiérarchie.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché :</strong></p><br><ul><li>Expérience préalable réussie dans l'hôtellerie de luxe (5 étoiles), avec une parfaite maîtrise de ses codes et standards.</li><li>Capacité éprouvée à travailler dans une structure d'équipe hiérarchisée et dynamique.</li><li>Maîtrise parfaite et fluide de l’anglais, du français et de l’arabe.</li><li>Présentation irréprochable, élégance naturelle et excellente expression écrite pour la rédaction des correspondances clients.</li><li>Passion innée pour le service haut de gamme, grand sens du détail, discrétion absolue et forte capacité d'écoute pour tisser un lien de confiance immédiat avec une clientèle exigeante.</li></ul> </div>