purchasing representative Jobs in Algeria
136 Jobs Found
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<p>QA Specialist</p><br><p><b><u>MISSIONS PRINCIPALES</u></b></p><br><ul><li>Assurer la mise en place et le suivi des actions définies dans son secteur d’action en vue d’assurer le bon fonctionnement de la PCU</li><li>Assurer les tournées régulières au niveau du gemba et participer au programme d’auto-inspection du site en assurant la conduite, le reporting et le suivi de la mise en place des actions.</li><li>Préparation des dossiers de lots de fabrication, de conditionnement et d’impression vignettes.</li><li>Assurer la revue qualité des dossiers de lots fabriqués (ou conditionnés) sur le site de Sidi Abdellah en vue de leur libération :<br>Dossier de lot de fabrication, Dossier de lot de conditionnement, Dossier de lot analytique.</li><li>Assurer la gestion des déviations en cours :<br>L’indentification de la déviation, L’ouverture de l’enquête, Le suivi de l’enquête en collaboration avec les différents départements concernés, la proposition d’actions correctives et préventives et des revues d’efficacité</li><li>Réalisation des analyses de tendances périodiques : trending deviations</li><li>Participer à la formation périodique du personnel du site de Sidi Abdellah et aux enregistrements qui en découlent.</li><li>Elaborer, dans les délais impartis, la Revue Annuelle des Produits fabriqués ou conditionnés sur le site. En faire l’analyse et proposer les plans d’améliorations.</li><li>Participer à la rédaction des procédures qualité du site conformément aux directives, standards et guides du groupe.</li><li>S’inscrire dans la démarche d’amélioration continue en réalisant des tournées terrain , process confirmation et en participant aux différents projets.</li><li>Contribuer à la mise en place de la culture qualité sur le site de Sidi Abdallah en conduisant ou en accompagnant les différentes initiatives.</li><li>Respecter et faire respecter les politiques Qualité et HSE de Sanofi au sein du site<b>.</b></li></ul><p><b><u>COMPETENCES REQUISES</u></b></p><br><ul><li>Connaissance avancées des systèmes Qualité et des bonnes pratiques de fabrication.</li><li>Connaissance avancées des process de production pharmaceutique.</li><li>Maitrise des méthodes d’investigation</li><li>Connaissance des méthodologies d’évaluation des risques qualité.</li><li>Connaissance des systèmes d’amélioration continue.</li><li>Bonne connaissance en analyse de données et statistiques.</li><li>Sens de l’organisation et de priorisation.</li><li>Esprit d’analyse et de synthèse.</li><li>Compétences interpersonnelles développées et bonne communication.</li><li>Niveau d’anglais : Intermédiaire.</li><li>Formation / Expérience professionnelle</li><li>Au minimum diplômé Bac+4/Bac+5 en pharmacie, génie des procédés ou équivalent.</li><li>Un minimum de 2 ans d’expérience avérée dans un poste similaire en industrie pharmaceutique.</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique – and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel.<br>No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<p>We're hiring a Tender Management Specialist to lead the full tendering lifecycle and drive business growth through winning proposals. If you thrive on analyzing complex requirements, crafting competitive bids, and delivering solutions that balance profitability with customer value, this role is for you.</p><p>What will you do?</p><ul><li>Manage end-to-end tendering processes for Capex and Opex opportunities, from straightforward to highly complex bids</li><li>Analyze requests for quotation and develop accurate cost estimates using proven methodologies and tools</li><li>Define winning strategies by interpreting customer requirements and assessing commercial risks and opportunities</li><li>Prepare compliant, compelling offer documentation that aligns with policies and maximizes tender success</li></ul><p>What are the key skills we are looking for?</p><ul><li>Tendering developing level; managing bid processes and preparing competitive proposals</li><li>Contract Management developing level; structuring agreements that protect profitability and mitigate risk</li><li>Pricing Strategy intermediate level; developing cost models that balance competitiveness with margin optimization</li><li>CPP Process Knowledge intermediate level; applying company frameworks to ensure compliant and efficient tender execution</li><li>Risk Management developing level; identifying commercial risks and building mitigation strategies into proposals</li><li>Project Scheduling intermediate level; coordinating timelines and deliverables across cross-functional teams</li><li>Business Acumen intermediate level; understanding market dynamics to position offers strategically</li><li>Communication intermediate level; translating complex requirements into clear, persuasive documentation</li></ul><p>What qualifications will make you successful?</p><ul><li>Strategic thinking with the ability to define winning approaches for complex opportunities</li><li>Strong analytical mindset to interpret customer needs and translate them into optimal solutions</li><li>Collaborative approach to working with cross-functional teams and mentoring colleagues</li><li>Resilience and adaptability to manage competing priorities in a dynamic environment</li></ul><p>What's in it for me?</p><ul><li>High-impact role where your work directly influences business growth and profitability</li><li>Opportunity to lead strategic tenders and shape commercial outcomes</li><li>Collaborative culture that values expertise, autonomy, and continuous learning</li><li>Professional growth through coaching opportunities and exposure to complex projects</li><li>Bring your tendering expertise to a team that's ready to win together apply today!</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strategic thinking with the ability to define winning approaches for complex opportunities</li><li>Strong analytical mindset to interpret customer needs and translate them into optimal solutions</li><li>Collaborative approach to working with cross-functional teams and mentoring colleagues</li><li>Resilience and adaptability to manage competing priorities in a dynamic environment</li></ul>
<p>Join our inspiring environment where you will support the HR and Administration functions by contributing to projects and areas of specialization. You will plan and execute assigned tasks and responsibilities, and provide guidance to employees on matters related to Human Resources. In addition, you will play an active role in delivering assigned administrative projects. This position will report to the HR Manager and is located in Freha.</p><p>Responsibilities:</p><ul><li>Be the first point of contact for advice and input across a wide range of HR areas.</li><li>Maintain and follow up on concepts, tools, and procedures.</li><li>Supports the HR team on matters related to improvement, efficiency, consolidation, etc., of general HR practices.</li><li>Contribute to projects to develop or enhance concepts or practices within the HR & Admin department or across functions.</li><li>Follow procedures, guidelines, and instructions for executing tasks within the specialist area.</li><li>Support the collaboration of HR and internal stakeholders to strengthen awareness of HR s role and function in the company and build relationships that help HR better support the business and its strategy.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</h2><p>What we look for :</p><ul><li>Bachelor s degree in human resources or any related field.</li><li>Minimum 2 years of relevant experience.</li><li>Fluency in English and French both verbally and written.</li></ul><p>Competencies for this Position :</p><ul><li>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.</li><li>Adheres to company rules and procedures, executes plans with commitment and determination, achieves high quality results.</li><li>Uses a methodical and systematic approach, plans ahead, defines clear priorities and allocates resources effectively.</li><li>Makes an impact, convinces and persuades others; promotes plans and ideas successfully.</li></ul><h2>What we offer :</h2><ul><li>Competitive compensation and benefits.</li><li>Continuous learning opportunities and training activities through on-the-job training and our in-house learning.</li><li>Career development opportunities across multiple disciplines and geographies.</li><li>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.</li><li>A supportive and inclusive company culture where you can be your authentic self.</li><li>A focus on having fun together through team buildings and social activities.</li></ul>
<p>Develop and implement the digital marketing strategy. Manage social networks and the editorial calendar. Create and distribute digital content (visuals, videos, publications, newsletters). Pilot online advertising campaigns (Meta Ads, Google Ads, etc.). Optimize natural referencing (SEO) and paid referencing (SEA). Analyze campaign performance and produce reports. Monitor digital marketing trends and competition.</p><p><strong>Desired Candidate Profile</strong></p><p>Bac+3 Bac+5 in Marketing, Communication or similar field. Minimum 5 years of experience in digital marketing. Proficiency in digital advertising tools, Google Analytics, Meta Business Suite and Canva/Adobe. Excellent writing and creative skills. Sense of organization, autonomy and analytical skills.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Excellent oral and written communication skills for both French and English languages.</li><li>Ability to conduct dialogue politely and professionally.</li><li>Ability to work with large volumes of information.</li><li>Attention to detail and accuracy in documentation.</li><li>Proficiency in PC and basic office programs.</li><li>Skills in working with CRM systems and other specialized software.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Excellent oral and written communication skills for both Russian and Kazakh languages.</li><li>Ability to conduct dialogue politely and professionally.</li><li>Ability to work with large volumes of information.</li><li>Attention to detail and accuracy in documentation.</li><li>Proficiency in PC and basic office programs.</li><li>Skills in working with CRM systems and other specialized software.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
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<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> About the Role You’ll design coding tasks that challenge frontier AI coding agents.<br> Each task is a self-contained Docker environment with a broken piece of software; an AI agent attempts the fix; automated tests verify the outcome.<br> Your deliverable is the full task package: broken code, tests, instructions, and a reference solution proving the task is solvable.<br> Responsibilities : Invent a realistic developer scenario — a real bug, a broken ETL, a missing feature — not a toy problem.<br> Build a reproducible Docker environment with pinned dependencies.<br> Write a pytest that verifies outcomes, not specific commands — deterministic, non-flaky, and does not leak the fix.<br> Write an instruction.<br>md that reads like a Jira ticket a developer would receive.<br> Write a reference solve.<br>sh proving the task is solvable.<br> Calibrate difficulty so current state-of-the-art agents solve the task 20–60% of the time.<br> Iterate based on feedback from expert QA reviewers.<br> Later: review other authors’ tasks as a QA reviewer.<br> Not in scope Data labeling, prompt engineering.<br> Production code to ship — you design problems and verification for AI agents.<br> Leetcode puzzles — scenarios must look like real developer work.<br> Not every candidate task ships — quality over quantity.<br> Requirements 3+ years of production software development in one backend stack — Python, Go, Node.<br>js, Java, or Rust.<br> Depth in one stack beats breadth.<br> Python + pytest fluency — required regardless of primary stack.<br> The task harness is pytest-based even when the broken app is in another language.<br> Fixtures, parametrize, monkeypatch, timeouts, conftest.<br>py. Docker authoring — reproducible Dockerfiles, pinned dependencies, multi-stage builds when needed, non-root user.<br> Linux & Bash — comfort debugging inside containers (strace, lsof, journalctl); shell beyond set -euo pipefail.<br> AI coding agent experience — Claude Code, Cursor, Roo Code, or similar, on non-trivial work.<br> You can cite a specific time the AI was confidently wrong and how you caught it.<br> English — B2+ written.<br> Not a fit Data Science, ML, or Computer Vision engineers without backend-engineering output.<br> Manual QA testers without automation or test authoring.<br> Frontend-only, low-code / no-code, IT Support, or Business Analysts.<br> Engineers who have never written pytest from scratch.<br> Junior, intern, or assistant as the most recent role.<br> Preferred qualifications Domain depth in Security, System Administration (nginx / systemd / cron), Scientific Computing (NumPy / PyTorch / SciPy), DevOps, or Git internals.<br> Modern Python tooling (uv, poetry, pyproject.<br>toml). Coverage tooling (pytest-cov, coverage.<br>py, gcov, llvm-cov, kcov).<br> Fuzzing or property-based testing (Hypothesis).<br> Prior contribution to agent-evaluation benchmarks or related frameworks.<br> Process Apply → Pass qualification (90-minute sample-task screen + short behavioral interview) → Join a project → Complete tasks → Get paid.<br> Time commitment Onboarding: ~10 hours per first task.<br> Steady state: ~5 hours per task, 2–4 parallel tasks per author.<br> Realistic weekly load: 8–20 hours.<br> Higher volume available for top performers.<br> You choose when and how to contribute; tasks must be submitted by the deadline and meet acceptance criteria.<br> Compensation: Paid contributions, rates up to $35/hour *.<br> Task-based compensation equivalent to hourly rate, depending on performance and volume.<br> Some projects include incentive payments.<br> *Rates vary based on expertise, skills assessment, location, project needs, and other factors.<br> Higher rates may be provided to highly specialized experts.<br> Lower rates may apply during onboarding or non-core project phases.<br> Payment details are shared per project.<br> Apply Submit your CV via the Mindrift platform.<br> Indicate your English level, note this role (Software Engineering Evaluation Specialist — Terminal Bench), and include a GitHub profile link if available.<br></span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Advanced Technical Support Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails, phone calls and chats; Take ownership of customer-reported technical issues, investigating and resolving them from start to finish; Analyze and troubleshoot technical inquiries, identify root causes and provide effective solutions; Escalate complex issues to the appropriate internal teams while ensuring timely follow-up; Maintain accurate documentation of incidents, bugs, maintenance activities and resolutions; Coordinate and support on-site activities involving technicians, customers, and subcontractors; Contribute to and maintain the company’s support knowledge base and related documentation; Ensure all customer requests are handled in accordance with established Service Level Agreements (SLAs); What you need to succeed in this role: Excellent English communication skills (C1 for both spoken and written) ; At least 1–3 years of proven experience in a Technical Support, Systems Administration, or Advanced Technical Support ; Strong hands-on experience working with both Linux and Windows operating systems using the command line (CLI); Confidence navigating, analyzing and interpreting system logs to identify and troubleshoot technical issues; Excellent analytical and problem-solving skills, with the ability to investigate complex issues independently; Solid understanding of hardware, operating systems, networking, and how they work together; Ability to adapt quickly to new technologies and work effectively in dynamic technical environments; Customer-oriented and responsible attitude; Excellent interpersonal skills; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Will be a great plus: Hands-on experience with UAV/UAS systems, flight controllers, or embedded hardware; Experience with Linux system administration and terminal-based system maintenance; Strong knowledge of networking concepts, including cloud environments, firewalls, routing and port configuration; Experience performing remote hardware debugging and using low-level system diagnostic tools; Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.<br> Internal code: 37Z</span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and outgoing calls; Respond , troubleshoot and escalate support requests, including technical issues, via email, phone, chat, scheduled video calls; Maintain regular communication with customers and provide timely updates on open issues and resolutions; Identify, reproduce, and report bugs clearly to Product and Development teams; Gather customer feedback, identify recurring needs, and suggest product improvements to enhance the platform experience; Maintain high service standards by meeting KPIs such as response time, resolution rate, and customer satisfaction; Accurately document all customer interactions in the CRM system; Stay up to date with platform updates, new policies, and industry trends.<br> What you need to succeed in this role: Excellent French and English skills (C1 for both spoken and written); At least 2+ years of experience in Customer Support, SaaS Support, or Technical Support, preferably supporting complex technical solutions similar role is a must ; Strong Excel skills, including VLOOKUP, reporting and data analysis; Excellent problem-solving abilities with a customer-first mindset; Ability to handle multiple tasks and prioritize effectively in a fast-paced environment; High attention to detail and accuracy in managing customer information; Experience with CRM systems; Commitment to delivering high-quality customer service and meeting performance targets; Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with Zendesk is a strong advantage; An analytical mindset with the ability to identify patterns, solve problems, and suggest improvements.<br> Benefits and Perks: Flexible schedule; Inclusive international environment; Compensation in USD; Good bonuses for referring friends Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Be the first point of contact for advice and input across a wide range of HR areas. Maintain and follow up on concepts, tools, and procedures. Supports the HR team on matters related to improvement, efficiency, consolidation, etc., of general HR practices. Contribute to projects to develop or enhance concepts or practices within the HR & Admin department or across functions. Follow procedures, guidelines, and instructions for executing tasks within the specialist area. Support the collaboration of HR and internal stakeholders to strengthen awareness of HR s role and function in the company and build relationships that help HR better support the business and its strategy.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What we look for :</p><p>Bachelor s degree in human resources or any related field.</p><p>Minimum 2 years of relevant experience.</p><p>Fluency in English and French both verbally and written</p><p>Competencies for this Position:</p><p>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively. Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results. Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively. Makes an impact; convinces and persuades others; promotes plans and ideas successfully.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an E-Commerce Landing Page Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Build and maintain landing pages in Makaira using existing page-builder elements; Structure and enrich page content — copy, images, video — within approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text; Keep up with evolving tools and technology in the e-commerce content space.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of hands-on experience in e-commerce content management, copywriting, or landing page creation; Experience working with e-commerce platforms (e.<br>g. Shopify, Magento, Makaira, or similar); Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive E-Commerce Landing Page Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Landing Page Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Keep up with evolving tools and technology; Build and maintain landing pages in Makaira using the existing page-builder elements; Structure and enrich page content — copy, images, video — within the approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of experience in a similar role; Strong analytical thinking and research skills; Experience with e-commerce platforms; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience with e-commerce platforms (Shopify, Magento, etc.<br>). Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Landing Page Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an E-commerce Content Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Keep up with evolving tools and technology; Build and maintain landing pages in Makaira using the existing page-builder elements; Structure and enrich page content — copy, images, video — within the approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of experience in a similar role; Strong analytical thinking and research skills; Experience with e-commerce platforms; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience with e-commerce platforms (Shopify, Magento, etc.<br>). Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive E-commerce Content Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>