Math Teacher Jobs in Algeria
20 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Primary School Teacher</font></font></font></font></p><p><font dir="auto" ><font dir="auto" ><br></font></font></p><p><font dir="auto" ><font dir="auto" >Main mission: To provide instruction in fundamental skills (reading, writing, mathematics, science, civics) to students aged 6 to 11. Main activities: Prepare lesson plans and sequences; deliver lessons in several subjects; assess learning (tests, exercises, continuous observation); manage a complete classroom (discipline, organization, safety); adapt teaching methods to students' difficulties; participate in teacher meetings and parent-teacher conferences; and provide support and remediation to students experiencing difficulties.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Pedagogy and a sense of transmission; Patience and child management; Organization and planning; Communication with parents and colleagues</font></font></p><p></p></section>
<p>PROF. MEHDI</p><p>Personal Information</p><p>Name: Mohamed El Mehdi Hamidatou</p><p>Nationality: Algerian</p><p>Profile</p><p>I am an experienced online teacher with strong communication skills and a passion for helping middle school students learn English effectively. I have three years of teaching experience and excellent online teaching abilities. I am also proficient in using modern educational tools and creating an interactive learning environment.</p><p>Skills</p><ul><li>Online teaching</li><li>Lesson planning</li><li>Classroom management</li><li>Strong communication skills</li><li>Excellent command of English</li></ul><p>Experience</p><ul><li>Three years of experience in teaching English online.</li><li>Teaching middle school students using modern and effective methods</li></ul>
<h2 class="h5">Job description</h2>
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<span>? About LingoCulture At LingoCulture, we believe language is more than just vocabulary and grammar; it’s a gateway to culture, connection, and confidence.<br> That’s why we offer a unique subscription model that gives English-speaking learners unlimited one-on-one French lessons with passionate, bilingual teachers from around the world.<br> Our approach is personal, flexible, and focused on real human connection.<br> And now, we’re looking for new voices to join our growing community.<br> Our website : https://lingoculture.<br>com/ ? What You’ll Do As a French teacher with LingoCulture, you’ll be guiding learners from all over the world in their journey to speak French with fluency and ease.<br> You’ll meet students one-on-one via video, adapt to their level and needs, and help them grow with every session.<br> ✨ What You’ll Love About Working with Us ? Total Flexibility – Work from anywhere, set your own hours ? Real Connection – Build strong relationships with motivated learners ? Room to Grow – Join a platform where your work is recognized and valued ? Supportive Community – You’re never alone; we grow together ? Competitive Pay – Fair rates with opportunities to increase over time ? Who We’re Looking For We welcome enthusiastic individuals who are: ✅ Fluent in both French and English ✅ Able to speak with a standard French metropolitan accent ✅ Equipped with a stable, high-speed internet connection ✅ Professional, positive, and great communicators ✅ Have at least 4 years of experience teaching French (online or in-person)</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></p><br><br><p><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></p><br><br><br><p><span><span><strong>We connect. We inspire.</strong></span></span></p><br><br><br><p><span><strong>Why teach at the British Council – Ayat’s Story - YouTube</strong></span></p><br><br><br><p><span><strong><span>Role Description & Purpose</span></strong></span></p><br><br><br><p><span>We are seeking a passionate and dedicated Part-Time Teacher of English to join our team, delivering a rewarding and stimulating learning experience for students of diverse backgrounds. In this role, you will play a key part in promoting high-quality teaching and ensuring effective learning outcomes, while contributing to the wider cultural relations mission of the British Council.</span></p><br><br><br><p><span>As a Teacher of English, you will support the organisation’s global English strategy by delivering engaging and impactful lessons that meet the highest standards of English Language Teaching. You will help strengthen the British Council’s reputation as a leading authority in ELT through your professionalism, subject expertise, and commitment to excellence in the classroom. You will also actively engage in continuous professional development, contributing to a culture of learning by sharing best practice with colleagues and embracing opportunities to enhance your own teaching skills.</span></p><br><br><br><p><span>This is an exciting opportunity for an enthusiastic educator who is committed to learner success, values innovation in teaching, and is motivated to make a meaningful impact in an international and culturally rich environment.</span></p><br><br><br><p><span><strong><span>Role Accountabilities</span></strong></span></p><br><br><br><p><span>We are looking for an enthusiastic and committed English Language Teacher to plan, prepare and deliver high-quality lessons that meet the needs of a diverse range of learners, considering individual learning styles and preferences. In this role, you will ensure that all teaching aligns with British Council Global Teaching Standards, as well as organisational expectations and learner needs, while continuously monitoring student progress and providing regular, constructive feedback to support performance and encourage learner autonomy.</span></p><br><br><br><p><span>You will take an active role in maintaining excellence in teaching and learning by engaging in ongoing professional development and performance management, ensuring that your practice reflects the latest developments in English Language Teaching and contributes to the organisation’s reputation for quality. Working as part of a collaborative teaching team, you will attend staff meetings and contribute to the development, evaluation and improvement of courses, materials and services so they continue to meet the evolving needs of students.</span></p><br><br><br><p><span>Beyond the classroom, you will support the teaching centre’s wider activities and plans, assisting with local marketing and promotional initiatives and helping deliver an outstanding customer experience through clear communication and effective information sharing with students. You will also complete all teaching-related administrative tasks to a high standard, consistently demonstrating professional responsibility and upholding the organisation’s values in all aspects of your work.</span></p><br><br><br><p><span>Building and maintaining positive relationships with students and colleagues will be central to your role, alongside promoting awareness of the British Council’s cultural relations mission. You will encourage learners to develop an understanding of the UK, its values and culture, and create opportunities for meaningful intercultural engagement both inside and outside the classroom.</span></p><br><br><br><p><span>You will also ensure full compliance with organisational policies and guidelines, particularly in relation to safeguarding, data protection, equality, diversity and inclusion, special educational needs and disability, and health and safety, maintaining a safe, inclusive and supportive learning environment for all.</span></p><br><br><br><br><p><span><strong><span>Qualifications & Experience</span></strong></span></p><br><br><br><p><span><strong><span>Essential</span></strong></span></p><br><br><ul><li><span>Language proficiency: Near‑native English; CEFR C2 / IELTS Academic 8.0+ in all four skills</span></li><li><span>Cambridge CELTA/Trinity Certificate TESOL (TEFLi) or equivalent</span></li><li><span>You will be required to join the British Council Teacher Support Programme (TSP) </span></li></ul><br><p><span><strong><span>Desirable</span></strong></span></p><br><br><ul><li><span>Up to 2 years post-certificate experience (TEFLi) (and/or equivalent to 1,200 hours). Experience in teaching relevant age groups to be specified by the centre<br>• Primary aged 6 to 10 (400+ hours)<br>• Lower Secondary aged 11 to 14 (800+ hours)<br>• Upper Secondary aged 15 to 17 (400+ hours)<br>• University/Vocational students aged 18 to 25 (400+hours)<br>• Adults General English 18+ (800+ hours)</span></li></ul><br><br><p><span><strong><span>Important Information</span></strong></span></p><br><br><br><ul><li><span><strong><span>Location:</span></strong><span> The position is based in Algiers. The teacher will be required to work from our teaching centre.</span></span></li></ul><ul><li><span><strong><span>Contract Hours:</span></strong><span> 25h contracted hours, inclusive of 16 teaching hours. </span></span></li></ul><p><span>Working pattern and timings depend on business needs. This is an onsite only position; no online teaching will be expected. We may accept applications only from teachers who will commit to teaching onsite in our center.</span></p><br><br><ul><li><span><strong><span>Contract Type</span></strong><span>: This is a fixed term contract, part time position.</span></span></li><li><span><strong><span>Salary:</span></strong><span> 64,000-74,000 DZD Gross, depending on experience and qualifications. Food allowance 5,000 DZD. Transportation allowance 2,000 DZD.</span></span></li><li><span><strong><span>Leave Entitlement :</span></strong><span> Annual leave 25 days + 14 public holidays</span></span></li><li><span><strong><span>Right to Work:</span></strong><span> The candidates must have legal right to live and work in Algeria.</span></span></li><li><span><strong><span>Background Screening:</span></strong><span> all successful candidates are obliged to undergo comprehensive background screening, including a toxicology blood test.</span></span></li><li><span><strong><span>Closing Date:</span></strong><span> 29th May 2026.</span></span></li></ul><br><br><p><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></p><br><br><br><p><span><span><strong>Equality, Diversity and Inclusion Statement</strong></span></span></p><br><br><p><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></p><br><br><br><p><span><span><strong>Safeguarding Statement</strong></span></span></p><br><br><p><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></p><br><br><p><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an enthusiastic and committed English Language Teacher to plan, prepare and deliver high-quality lessons that meet the needs of a diverse range of learners, considering individual learning styles and preferences. In this role, you will ensure that all teaching aligns with British Council Global Teaching Standards, as well as organisational expectations and learner needs, while continuously monitoring student progress and providing regular, constructive feedback to support performance and encourage learner autonomy.</p>
<p>You will take an active role in maintaining excellence in teaching and learning by engaging in ongoing professional development and performance management, ensuring that your practice reflects the latest developments in English Language Teaching and contributes to the organisation s reputation for quality. Working as part of a collaborative teaching team, you will attend staff meetings and contribute to the development, evaluation and improvement of courses, materials and services so they continue to meet the evolving needs of students.</p>
<p>Beyond the classroom, you will support the teaching centre s wider activities and plans, assisting with local marketing and promotional initiatives and helping deliver an outstanding customer experience through clear communication and effective information sharing with students. You will also complete all teaching-related administrative tasks to a high standard, consistently demonstrating professional responsibility and upholding the organisation s values in all aspects of your work.</p>
<p>Building and maintaining positive relationships with students and colleagues will be central to your role, alongside promoting awareness of the British Council s cultural relations mission. You will encourage learners to develop an understanding of the UK, its values and culture, and create opportunities for meaningful intercultural engagement both inside and outside the classroom.</p>
<p>You will also ensure full compliance with organisational policies and guidelines, particularly in relation to safeguarding, data protection, equality, diversity and inclusion, special educational needs and disability, and health and safety, maintaining a safe, inclusive and supportive learning environment for all.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Essential</p>
<ul>
<li>Language proficiency: Near native English; CEFR C2 / IELTS Academic 8.0+ in all four skills</li>
<li>Cambridge CELTA/Trinity Certificate TESOL (TEFLi) or equivalent</li>
<li>You will be required to join the British Council Teacher Support Programme (TSP)</li>
</ul>
<p>Desirable</p>
<ul>
<li>Up to 2 years post-certificate experience (TEFLi) (and/or equivalent to 1,200 hours). Experience in teaching relevant age groups to be specified by the centre <br>Primary aged 6 to 10 (400+ hours) <br>Lower Secondary aged 11 to 14 (800+ hours) <br>Upper Secondary aged 15 to 17 (400+ hours) <br>University/Vocational students aged 18 to 25 (400+hours) <br>Adults General English 18+ (800+ hours)</li>
</ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></p><br><br><p><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></p><br><br><br><p><span><span><strong>We connect. We inspire.</strong></span></span></p><br><br><br><p><strong><span>Why teach at the British Council – Ayat’s Story - YouTube</span></strong></p><br><br><br><br><p><span><strong>Role Description & Purpose</strong></span></p><br><br><br><p><span>We are seeking 2 passionate and dedicated Teachers of English to join our team, delivering a rewarding and stimulating learning experience for students of diverse backgrounds. In this role, you will play a key part in promoting high-quality teaching and ensuring effective learning outcomes, while contributing to the wider cultural relations mission of the British Council.</span></p><br><br><br><p><span>As a Teacher of English, you will support the organisation’s global English strategy by delivering engaging and impactful lessons that meet the highest standards of English Language Teaching. You will help strengthen the British Council’s reputation as a leading authority in ELT through your professionalism, subject expertise, and commitment to excellence in the classroom. You will also actively engage in continuous professional development, contributing to a culture of learning by sharing best practice with colleagues and embracing opportunities to enhance your own teaching skills.</span></p><br><br><br><p><span>This is an exciting opportunity for an enthusiastic educator who is committed to learner success, values innovation in teaching, and is motivated to make a meaningful impact in an international and culturally rich environment.</span></p><br><br><br><p><span><strong>Role Accountabilities</strong></span></p><br><br><br><p><span>We are looking for an enthusiastic and committed English Language Teacher to plan, prepare and deliver high-quality lessons that meet the needs of a diverse range of learners, considering individual learning styles and preferences. In this role, you will ensure that all teaching aligns with British Council Global Teaching Standards, as well as organisational expectations and learner needs, while continuously monitoring student progress and providing regular, constructive feedback to support performance and encourage learner autonomy.</span></p><br><br><br><p><span>You will take an active role in maintaining excellence in teaching and learning by engaging in ongoing professional development and performance management, ensuring that your practice reflects the latest developments in English Language Teaching and contributes to the organisation’s reputation for quality. Working as part of a collaborative teaching team, you will attend staff meetings and contribute to the development, evaluation and improvement of courses, materials and services so they continue to meet the evolving needs of students.</span></p><br><br><br><p><span>Beyond the classroom, you will support the teaching centre’s wider activities and plans, assisting with local marketing and promotional initiatives and helping deliver an outstanding customer experience through clear communication and effective information sharing with students. You will also complete all teaching-related administrative tasks to a high standard, consistently demonstrating professional responsibility and upholding the organisation’s values in all aspects of your work.</span></p><br><br><br><p><span>Building and maintaining positive relationships with students and colleagues will be central to your role, alongside promoting awareness of the British Council’s cultural relations mission. You will encourage learners to develop an understanding of the UK, its values and culture, and create opportunities for meaningful intercultural engagement both inside and outside the classroom.</span></p><br><br><br><p><span>You will also ensure full compliance with organisational policies and guidelines, particularly in relation to safeguarding, data protection, equality, diversity and inclusion, special educational needs and disability, and health and safety, maintaining a safe, inclusive and supportive learning environment for all.</span></p><br><br><br><br><p><span><strong>Qualifications & Experience</strong></span></p><br><br><br><p><span><strong>Essential</strong></span></p><br><br><ul><li><span>Language proficiency: Near‑native English; CEFR C2 / IELTS Academic 8.0+ in all four skills</span></li><li><span>Cambridge CELTA/Trinity Certificate TESOL (TEFLi) or equivalent</span></li><li><span>You will be required to join the British Council Teacher Support Programme (TSP) </span></li></ul><br><p><span><strong>Desirable</strong></span></p><br><br><ul><li><span>Up to 2 years post-certificate experience (TEFLi) (and/or equivalent to 1,200 hours). Experience in teaching relevant age groups to be specified by the centre<br>• Primary aged 6 to 10 (400+ hours)<br>• Lower Secondary aged 11 to 14 (800+ hours)<br>• Upper Secondary aged 15 to 17 (400+ hours)<br>• University/Vocational students aged 18 to 25 (400+hours)<br>• Adults General English 18+ (800+ hours)</span></li></ul><br><br><p><span><strong>Important Information</strong></span></p><br><br><br><ul><li><span><strong>Location:</strong> the position is based in Algiers. The teacher will be required to work from our teaching centre </span></li></ul><ul><li><span><strong>Contract Hours:</strong> 38.5 working hours, with 24h of teaching. Working pattern and timings depend on business needs. This is an onsite only position; no online teaching will be expected. We may accept applications only from teachers who will commit to teaching onsite in our center.</span></li></ul><ul><li><span><strong>Contract Type</strong>: This is a fixed term contract, full-time position.</span></li><li><span><strong>Salary:</strong> 96,000-110,500 DZD Gross, depending on experience and qualifications + Food allowance 5,000 DZD+ Transportation allowance 2,000 DZD</span></li><li><span><strong>Leave entitlement:</strong> Annual leave 35 days + 14 public holidays</span></li><li><span><strong>Right to Work:</strong> The candidates must have legal right to live and work in Algeria. </span></li><li><span><strong>Background Screening:</strong> all successful candidates are obliged to undergo comprehensive background screening, including a toxicology blood test.</span></li><li><span><strong>Closing Date:</strong> 29th May 2026</span></li></ul><br><br><br><p><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></p><br><br><br><p><span><span><strong>Equality, Diversity and Inclusion Statement</strong></span></span></p><br><br><p><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></p><br><br><br><p><span><span><strong>Safeguarding Statement</strong></span></span></p><br><br><p><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></p><br><br><p><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></p><br><br><p><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></p><br><br><br><p><span><span><strong>We connect. We inspire.</strong></span></span></p><br><br><br><p><strong><span>Why teach at the British Council – Ayat’s Story - YouTube</span></strong></p><br><br><br><p><span><strong><span>Role Description & Purpose</span></strong></span></p><br><br><br><p><span>We are seeking 2 passionate and dedicated Part-Time Teachers of English to join our team, delivering a rewarding and stimulating learning experience for students of diverse backgrounds. In this role, you will play a key part in promoting high-quality teaching and ensuring effective learning outcomes, while contributing to the wider cultural relations mission of the British Council.</span></p><br><br><br><p><span>As a Teacher of English, you will support the organisation’s global English strategy by delivering engaging and impactful lessons that meet the highest standards of English Language Teaching. You will help strengthen the British Council’s reputation as a leading authority in ELT through your professionalism, subject expertise, and commitment to excellence in the classroom. You will also actively engage in continuous professional development, contributing to a culture of learning by sharing best practice with colleagues and embracing opportunities to enhance your own teaching skills.</span></p><br><br><br><p><span>This is an exciting opportunity for an enthusiastic educator who is committed to learner success, values innovation in teaching, and is motivated to make a meaningful impact in an international and culturally rich environment.</span></p><br><br><br><p><span><strong><span>Role Accountabilities</span></strong></span></p><br><br><br><p><span>We are looking for an enthusiastic and committed English Language Teacher to plan, prepare and deliver high-quality lessons that meet the needs of a diverse range of learners, considering individual learning styles and preferences. In this role, you will ensure that all teaching aligns with British Council Global Teaching Standards, as well as organisational expectations and learner needs, while continuously monitoring student progress and providing regular, constructive feedback to support performance and encourage learner autonomy.</span></p><br><br><br><p><span>You will take an active role in maintaining excellence in teaching and learning by engaging in ongoing professional development and performance management, ensuring that your practice reflects the latest developments in English Language Teaching and contributes to the organisation’s reputation for quality. Working as part of a collaborative teaching team, you will attend staff meetings and contribute to the development, evaluation and improvement of courses, materials and services so they continue to meet the evolving needs of students.</span></p><br><br><br><p><span>Beyond the classroom, you will support the teaching centre’s wider activities and plans, assisting with local marketing and promotional initiatives and helping deliver an outstanding customer experience through clear communication and effective information sharing with students. You will also complete all teaching-related administrative tasks to a high standard, consistently demonstrating professional responsibility and upholding the organisation’s values in all aspects of your work.</span></p><br><br><br><p><span>Building and maintaining positive relationships with students and colleagues will be central to your role, alongside promoting awareness of the British Council’s cultural relations mission. You will encourage learners to develop an understanding of the UK, its values and culture, and create opportunities for meaningful intercultural engagement both inside and outside the classroom.</span></p><br><br><br><p><span>You will also ensure full compliance with organisational policies and guidelines, particularly in relation to safeguarding, data protection, equality, diversity and inclusion, special educational needs and disability, and health and safety, maintaining a safe, inclusive and supportive learning environment for all.</span></p><br><br><br><br><p><span><strong><span>Qualifications & Experience</span></strong></span></p><br><br><br><p><span><strong><span>Essential</span></strong></span></p><br><br><ul><li><span>Language proficiency: Near‑native English; CEFR C2 / IELTS Academic 8.0+ in all four skills</span></li><li><span>Cambridge CELTA/Trinity Certificate TESOL (TEFLi) or equivalent</span></li><li><span>You will be required to join the British Council Teacher Support Programme (TSP) </span></li></ul><br><p><span><strong><span>Desirable</span></strong></span></p><br><br><ul><li><span>Up to 2 years post-certificate experience (TEFLi) (and/or equivalent to 1,200 hours). Experience in teaching relevant age groups to be specified by the centre<br>• Primary aged 6 to 10 (400+ hours)<br>• Lower Secondary aged 11 to 14 (800+ hours)<br>• Upper Secondary aged 15 to 17 (400+ hours)<br>• University/Vocational students aged 18 to 25 (400+hours)<br>• Adults General English 18+ (800+ hours)</span></li></ul><br><br><p><span><strong><span>Important Information</span></strong></span></p><br><br><br><ul><li><span><strong><span>Location:</span></strong><span> The position is based in Algiers. The teacher will be required to work from our teaching centre.</span></span></li></ul><ul><li><span><strong><span>Contract Hours:</span></strong><span> 28.5 contracted hours, inclusive of 18h teaching.</span></span></li></ul><p><span>Working pattern and timings depend on business needs. This is an onsite only position; no online teaching will be expected. We may accept applications only from teachers who will commit to teaching onsite in our center.</span></p><br><br><ul><li><span><strong><span>Contract Type</span></strong><span>: This is a fixed term contract, part time position.</span></span></li><li><span><strong><span>Salary:</span></strong><span> 73,000-84,000 DZD Gross, depending on experience and qualifications. Food allowance 5,000 DZD. Transportation allowance 2,000 DZD.</span></span></li><li><span><strong><span>Leave Entitlement :</span></strong><span> Annual leave 25 days + 14 public holidays</span></span></li><li><span><strong><span>Right to Work:</span></strong><span> The candidates must have legal right to live and work in Algeria.</span></span></li><li><span><strong><span>Background Screening:</span></strong><span> all successful candidates are obliged to undergo comprehensive background screening, including a toxicology blood test.</span></span></li><li><span><strong><span>Closing Date:</span></strong><span> 29th May 2026.</span></span></li></ul><br><br><p><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></p><br><br><br><p><span><span><strong>Equality, Diversity and Inclusion Statement</strong></span></span></p><br><br><p><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></p><br><br><br><p><span><span><strong>Safeguarding Statement</strong></span></span></p><br><br><p><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></p><br><br><p><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></p><br><br><br> </div>
<p>Dispense German courses according to learner levels. Design training materials and assessments. Develop oral and written language skills. Ensure pedagogical follow-up and assess learner progress. Participate in the establishment's pedagogical activities.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree in German language, translation, or equivalent field. Experience in teaching is desired. Excellent command of the German language. Pedagogical skills and communication skills. Rigor, dynamism, and ability to work in a team.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul ><li ><font dir="auto" >English language training or pedagogy</font></li><li ><font dir="auto" >Good mastery of the English language</font></li><li ><font dir="auto" >Desired experience</font></li><li ><font dir="auto" >Dynamism and creativity</font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li><br></li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Provide English lessons tailored to students' levels. Develop comprehension, oral, and written expression skills. Design teaching materials and assessments. Monitor student progress and propose remedial actions. Participate in the school's educational and cultural activities. Foster a dynamic and motivating learning environment.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >University degree in English language or equivalent.</font></font></li><li><font dir="auto" ><font dir="auto" >Desired teaching experience.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent command of spoken and written English.</font></font></li><li><font dir="auto" ><font dir="auto" >Good teaching skills and interpersonal ease.</font></font></li><li><font dir="auto" ><font dir="auto" >Sense of listening, rigor and creativity.</font></font></li><li><font dir="auto" ><font dir="auto" >If you match this profile, please send your CV by clicking on the "Apply" tab.</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong><font dir="auto" ><font dir="auto" >Teaching Arabic (reading, writing, speaking)</font></font></strong></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Prepare the teaching materials</font></font></li>
<li><font dir="auto" ><font dir="auto" >evaluate learners</font></font></li>
<li><font dir="auto" ><font dir="auto" >Follow their evolution</font></font></li>
<li><font dir="auto" ><font dir="auto" >Adapt the content to the level</font></font></li>
</ul>
<ul>
<li><font dir="auto" ><font dir="auto" >Arabic language training or pedagogy</font></font></li>
<li><font dir="auto" ><font dir="auto" >Excellent mastery of Arabic</font></font></li>
<li><font dir="auto" ><font dir="auto" >Desired experience</font></font></li>
<li><font dir="auto" ><font dir="auto" >Pedagogical skill and patience</font></font></li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Arabic language training or pedagogy</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent mastery of Arabic</font></font></li><li><font dir="auto" ><font dir="auto" >Desired experience</font></font></li><li><font dir="auto" ><font dir="auto" >Pedagogical skill and patience</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Teaching the French language (oral and written)</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Prepare and lead the classes</font></font></li> <li><font dir="auto" ><font dir="auto" >assess the learners' level</font></font></li> <li><font dir="auto" ><font dir="auto" >Follow their progress</font></font></li> <li><font dir="auto" ><font dir="auto" >Implement appropriate educational activities</font></font></li> <li><font dir="auto" ><font dir="auto" >Fostering a motivating learning environment</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >French language training or pedagogy</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Desired experience</font></font></li> <li><font dir="auto" ><font dir="auto" >Good mastery of French</font></font></li> <li><font dir="auto" ><font dir="auto" >Patience, pedagogy and a sense of communication</font></font></li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >French language training or pedagogy</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Desired experience</font></font></li> <li><font dir="auto" ><font dir="auto" >Good mastery of French</font></font></li> <li><font dir="auto" ><font dir="auto" >Patience, pedagogy and a sense of communication</font></font></li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Prepare and lead quality courses. Assess learner levels and ensure their progress. Design or adapt teaching materials. Track learner attendance and results. Participate in pedagogical meetings when necessary. Maintain professional communication with learners and administration.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree in languages, translation, literature, didactics or equivalent field.</li><li>Excellent command of the language taught (C1/C2 level or native speaker desired).</li><li>Teaching experience appreciated (face-to-face and/or online).</li><li>Good command of digital tools and videoconferencing platforms.</li><li>Excellent pedagogical and interpersonal skills.</li><li>Organizational skills, punctuality and professionalism.</li><li>Ability to adapt courses to different levels (A1-C2 according to CEFR).</li><li>Ability to work with children, adolescents and/or adults.</li><li>Team spirit and sense of responsibility.</li><li><strong>Required Skills</strong>: Excellent oral and written communication. Active pedagogy and ability to motivate learners. Mastery of language teaching methods. Ability to manage groups or individual courses. Adaptability and autonomy.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Prepare and lead quality courses. Assess learner levels and ensure their progress. Design or adapt teaching materials. Track learner attendance and results. Participate in pedagogical meetings when necessary. Maintain professional communication with learners and administration.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University degree in languages, translation, literature, didactics, or equivalent field. Excellent command of the taught language (C1/C2 level or native speaker preferred). Teaching experience appreciated (in-person and/or online). Good command of digital tools and video conferencing platforms. Excellent pedagogical and interpersonal skills. Sense of organization, punctuality, and professionalism. Ability to adapt courses to different levels (A1-C2 according to CEFR). Aptitude to work with children, adolescents, and/or adults. Team spirit and sense of responsibility.</p><ul><li>Excellent oral and written communication.</li><li>Active pedagogy and ability to motivate learners.</li><li>Mastery of language teaching methods.</li><li>Ability to manage groups or individual courses.</li><li>Adaptability and autonomy.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Teaching the basics of technical and architectural drawing.</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >To train in reading and creating plans.</font></font></li> <li><font dir="auto" ><font dir="auto" >To support practical work.</font></font></li> <li><font dir="auto" ><font dir="auto" >to assess the technical skills of learners.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Mastery of architectural drawing.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good knowledge of technical standards.</font></font></li> <li><font dir="auto" ><font dir="auto" >Use of drawing software appreciated.</font></font></li> <li><font dir="auto" ><font dir="auto" >Degree in architecture, civil engineering or equivalent.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in technical drawing and desired training.</font></font></li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Mastery of architectural drawing. Good knowledge of technical standards. Proficiency in drafting software appreciated. Degree in architecture, civil engineering, or equivalent. Experience in technical drawing and training preferred.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Prepare and deliver high-quality courses. Assess learners' levels and ensure their progress. Design or adapt teaching materials. Monitor learner attendance and results. Participate in pedagogical meetings when necessary. Maintain professional communication with learners and administration.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >University degree in languages, translation, literature, didactics or equivalent field.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent command of the language taught (C1/C2 level or native language preferred).</font></font></li><li><font dir="auto" ><font dir="auto" >Teaching experience appreciated (in-person and/or online).</font></font></li><li><font dir="auto" ><font dir="auto" >Good mastery of digital tools and video conferencing platforms.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent pedagogical and interpersonal skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Sense of organization, punctuality and professionalism.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to adapt courses to different levels (A1-C2 according to the CEFR).</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to work with children, adolescents and/or adults.</font></font></li><li><font dir="auto" ><font dir="auto" >Team spirit and sense of responsibility.</font></font></li><li><font dir="auto" ><font dir="auto" >Required skills: Excellent oral and written communication.</font></font></li><li><font dir="auto" ><font dir="auto" >Active teaching methods and the ability to motivate learners.</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of language teaching methods.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to manage groups or individual lessons.</font></font></li><li><font dir="auto" ><font dir="auto" >Adaptability and autonomy.</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under strict supervision, learns basic safety and repair procedures on PSL equipment using an internal competency process defined for this job role. Learns basic operations to include but not limited to: (1) performing pre/post job Coil Tubing equipment inspections, (2) performing and completing preventative maintenance procedures, (3) maintaining support equipment (i.e., pumps, flowback lines etc.). Completes requisite training (essential math, essential red book, safety training, etc.) following internal career development processes. Assists in the cleanup, repair, and preparation for a job. May be asked to assist during the rigging up and down of service line equipment at the wellsite. Skills are acquired by completing the career development requirements in iLearn&aposs competency management system for Operator Assistant I. Must have successfully passed company tests and met competency Task Lists requirements. Job tasks, correctly performed, have minimal impact upon the viability of the organization. Error is readily ascertainable by the supervisor and can be corrected. The ability to perform basic mathematical calculations is required. Reading comprehension and writing skills are required. Basic computer skills are preferred. Licensure to drive commercial vehicles is required for land operations. Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations. Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines. Promotes and takes an active part in quality improvement processes. This is the entry level position into the Service Operator job family.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under strict supervision, learns basic safety and repair procedures on PSL equipment using an internal competency process defined for this job role. Learns basic operations to include but not limited to: (1) performing pre/post Coil Tubing equipment inspections, (2) performing and completing preventative maintenance procedures, (3) maintaining support equipment (i.e., pumps, flowback lines etc.). Completes requisite training (essential math, essential red book, safety training, etc.) following internal career development processes. Assists in the cleanup, repair, and preparation for a job. May be asked to assist during the rigging up and down of service line equipment at the wellsite. Skills are acquired by completing the career development requirements in iLearn&aposs competency management system for Operator Assistant I. Must have successfully passed company tests and met competency Task Lists requirements. Job tasks, correctly performed, have minimal impact upon the viability of the organization. Error is readily ascertainable by the supervisor and can be corrected. The ability to perform basic mathematical calculations is required. Reading comprehension and writing skills are required. Basic computer skills are preferred. Licensure to drive commercial vehicles is required for land operations. Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations. Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines. Promotes and takes an active part in quality improvement processes. This is the entry level position into the Service Operator job family.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must have successfully passed company tests and met competency Task Lists requirements.</li><li>The ability to perform basic mathematical calculations is required.</li><li>Reading comprehension and writing skills are required.</li><li>Basic computer skills are preferred.</li><li>Licensure to drive commercial vehicles is required for land operations.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Prepare and lead quality courses. Assess learner levels and ensure their progress. Design or adapt teaching materials. Track learner attendance and results. Participate in pedagogical meetings when necessary. Maintain professional communication with learners and administration.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University degree in languages, translation, literature, didactics, or equivalent field. Excellent command of the language taught (C1/C2 level or native speaker preferred). Teaching experience appreciated (in-person and/or online). Good command of digital tools and videoconferencing platforms. Excellent pedagogical and interpersonal skills. Organizational skills, punctuality, and professionalism. Ability to adapt courses to different levels (A1-C2 according to CEFR). Ability to work with children, adolescents, and/or adults. Team spirit and sense of responsibility.</p><p><b>Required skills:</b></p><ul><li>Excellent oral and written communication.</li><li>Active pedagogy and ability to motivate learners.</li><li>Mastery of language teaching methods.</li><li>Ability to manage groups or individual courses.</li><li>Adaptability and autonomy.</li></ul><p>If you match this profile, please send your CV by clicking on the 'apply' tab.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><span>Role Title</span><br><p><strong><span>Customer Service and Sales Assistant</span></strong></p><br><br><span>Role Information</span><br><p><strong><span> Pay Band</span></strong></p><br><br><p><strong><span> Location</span></strong></p><br><br><p><strong><span> Duration</span></strong></p><br><br><p><strong><span> Reports to:</span></strong></p><br><br><p><strong><span>Hourly Paid</span></strong></p><br><br><p><strong><span>Algiers, Algeria</span></strong></p><br><br><p><strong><span>1 year (renewable)</span></strong></p><br><br><p><strong><span>Customer Services and Sales Manager Algeria</span></strong></p><br><br> <br><span>Role purpose</span><br><p><span>To project a professional image of British Council and provide a high quality and integrated enquiry and consultancy service for all British Council’s English and Exams activities, product, and services. To demonstrate the required attitudes, skills, behaviors and knowledge in accordance with British Council Customer Service Standards. </span></p><br><br><p><span>To promote and cross sell British Council products and services meeting British Council sales targets (new and existing students/candidates), Key Performance Indicators (KPIs) and supporting Teaching Centre and Exams teams to achieve their annual business targets and objectives</span></p><br><br> <br><span>About us </span><br><p><span>The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections, and engendering trust.</span></p><br><br><br><p><span>We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.</span></p><br><br><br><p><span>The British Council is an equal opportunities and diversity employer, and the post-holder will play a role in ensuring that Equality, Diversity, and Inclusion polices are consistently applied through the Human Resources operation. </span></p><br><br><br><p><span>The British Council has a fundamental duty of care of all children engaged in activities with us under our mandatory Child Protection Policy. All our employees must be familiar with and follow the Child Protection Code of Conduct. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989.</span></p><br><br><br><br><br><span>Geopolitical/SBU/Function overview:</span><br><p><span>Algeria is the largest country in Africa with a population of 41 million, the second largest in MENA, speaking Arabic, French and a significant number of Amazigh (Berber) languages. 70% of the population is under 30 years of age. A stated objective of the Algerian government is to create economic growth and jobs to meet the aspirations of young people. Education is a priority, with high levels of investment. With its demographic boom school and university education has expanded greatly. </span></p><br><br><br><p><span>The team will be based in Algiers and will consist of 2 Customer Services and Sales Advisors, 2 Customer Service and Sales Assistants, 10 consultants, and a Customer Services and Sales Manager (CSM) reporting to the Cluster Customer Management and Sales Lead (Algeria, Morocco and Tunisia). </span></p><br><br><br><p><span>Our vision is to offer the most Trustworthy, Inspiring and Effective customer service, requiring the least effort from our customers, and where customers experience an outstanding service that enhances the reputation of the British Council.</span></p><br><br><br><p><span>British Council MENA Customer Services and Sales teams will maintain standard Key Performance Indicators that will be evidenced by the annual Mystery Shopping and Customer Effort Assessment. These standards will be reflected in the day to day operations and deliverables.</span></p><br><br><span>Main opportunities/challenges for this role:</span><br><p><span>The Customer Services and Sales Team across the cluster works on a shift basis designed to meet customers’ needs within operational constraints. On occasions, the post holder might be required to work outside the standard working hours and during the weekend. Any additional hours worked will be compensated according to British Council policy.</span></p><br><br><br><p><span>Post holders may be assigned to the specialised hubs or teams and rotated between the hubs regularly, in order to provide them with an opportunity to broaden their skills and gain experience.</span></p><br><br><span>Main Accountabilities:</span><br><p><strong><span>New & existing customer enquiries </span></strong></p><br><br><ul><li><span>To meet and greet face to face customers and respond to all customer enquiries – face to face, calls, emails and social media with a polite and pleasant manner following British Council standards and service strategies e.g. call greeting, call handling, and call closing </span></li><li><span>To generate and/or raise interest level of customers to book them for a placement test or consultation, register for an Exam or attend an event.</span></li><li><span>To create CRM accounts/leads/opportunities/cases immediately when an enquiry is received from a customer. CRM records must be updated from time to time so that there is a complete history of actions/communications with the customer and sales performance can be monitored. </span></li><li><span>To follow up with customers to remind them of their consultation appointment and course/exam/event registration prior to the date of the activities.</span></li><li><span>To offer a one-stop solution or pass enquiries and complaints to the right person, team, or department for their timely follow-up with customers</span></li><li><span>To accept and process refunds and transfer requests from existing customers according to the policy</span></li></ul><br><p><strong><span>Sales</span></strong></p><br><br><ul><li><span>To meet or exceed sales targets (new and existing students) and KPIs </span></li><li><span>To administer placement tests and provide consultation services to students on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale</span></li><li><span>To register Exams candidates online in a professional and friendly manner </span></li><li><span>To cross sell relevant British Council services and products where appropriate</span></li><li><span>To carry out after sales follow up and phone existing students to remind them to re-register for the next term and understand and log their reasons for not continuing with the British Council.</span></li><li><span>To make outbound calls to prospective and existing Exams candidates to improve sales conversions</span></li></ul><br><p><strong><span>Registration & Financial Compliance: </span></strong></p><br><br><p><strong><span>In line with the regional cash handling policy Customer Services Advisor is required to:</span></strong></p><br><br><ul><li><span>Collect income received and transfer it accurately onto SAP or other financial systems, to maintain records on the system and complete daily reconciliations </span></li><li><span>Ensure that all income collected is reconciled and posted accurately in system</span></li><li><span>Meet requirements of audit and financial reporting and any discrepancy is reported to line management within stipulated deadline</span></li></ul><br><p><strong><span>Product and offer knowledge</span></strong></p><br><br><ul><li><span>To acquire and always maintain an excellent level of product knowledge by attending product training and observing classes. </span></li><li><span>To acquire and always maintain an excellent knowledge of pricing, discounts and offers.</span></li></ul><br><p><strong><span>Systems and record keeping</span></strong></p><br><br><ul><li><span>To be proficient in using relevant systems, such as call centre system, CRM, student registration system (TCMS) and on-line booking systems.</span></li><li><span>To maintain and update all databases and statistics and reports in a timely and accurate manner.</span></li></ul><br><p><strong><span>Other support duties</span></strong></p><br><br><ul><li><span>To participate and/or provide sales support in all sales and marketing events (in or out of the centre) to create awareness and generate leads for the centre.</span></li></ul><ul><li><span>Ensure the front of house and consultation areas are suitably stocked with up-to-date display and promotional materials</span></li></ul><ul><li><span>Provide verification services for UK certificates</span></li><li><span>Conduct telephone-based surveys or gather other customer data</span></li></ul><p><span>Regularly observe Teaching Centre classes and/or visit Exams venues</span></p><br><br><br><p><strong><em><span>Other Responsibilities and main duties</span></em></strong></p><br><br><p><span>As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues across the cluster in tasks that ensure the smooth running of the operations. This might include participation in Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch Promotions for example. You may also be required to perform other duties as directed by Line Manager.</span></p><br><br><span>Key Relationships:</span><br><p><span>Maintain close working relationship with wider Cluster Customer Service team and attend all briefings and meetings. </span></p><br><br><br><p><strong><em><span>Internal</span></em></strong></p><br><br><p><span>Customer Services and Sales colleagues and temporary staff, Teaching and Exams Management, Teachers, Marketing Team, Projects Team, Regional & Global Customer Services and Sales Teams</span></p><br><br><br><p><strong><em><span>External</span></em></strong></p><br><br><p><span>Students, Candidates, Partners, Corporate Clients and other customers</span></p><br><br><br><br><span>Role Requirements:</span><br><p><strong><span>Threshold requirements:</span></strong></p><br><br><p><strong><span>Assessment stage</span></strong></p><br><br><p><strong><span>Passport requirements/ Right to work in country</span></strong></p><br><br><p><span>Post holder must be eligible to work in Algeria </span></p><br><br><br><p><span>Shortlisting</span></p><br><br><p><strong><span>Direct contact or managing staff working with children?</span></strong></p><br><br><p><span>Yes. Some British Council customers may be under 18 years so appropriate police check required </span></p><br><br><br><p><span>N/A</span></p><br><br><p><strong><span>Notes</span></strong></p><br><br><p><span>Appropriate police check mandatory </span></p><br><br><p><span>Three satisfactory references required</span></p><br><br><br><p><span>Our normal opening hours are 8 am to 7 pm 7 days a week. The role will regularly require some evening work and may occasionally require a split shift. Some unsocial hours and weekend work may be required</span></p><br><br><br><p><strong><span>Person Specification:</span></strong></p><br><br><br><p><strong><span>Language requirements </span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good written and oral communication skills in English APTIS test (CEFR B2) and fluency in French and Arabic</span></li></ul><p><span>N/A</span></p><br><br><p><span>Shortlisting and interview</span></p><br><br><p><strong><span>Qualifications</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>High School Certificate</span></li></ul><ul><li><span>University degree</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Knowledge & Experience</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Experience in a customer service and sales role </span></li></ul><ul><li><span>Tele-sales experience</span></li><li><span>Education sector experience</span></li><li><span>Knowledge of CRM</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Skills (if any)</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good communication skills and proven ability to build rapport with customers</span></li></ul><p><span>Shortlisting AND Interview</span></p><br><br><p><strong><span>British Council Behaviours</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Connecting with others (essential):</span></em></strong></p><br><br><p><span>Making regular opportunities to understand others better</span></p><br><br><br><p><strong><em><span>Creating shared purpose</span></em></strong><span> <strong><em>(essential)</em></strong></span></p><br><br><p><span>Communicating an engaging picture of how we can work together</span></p><br><br><br><p><strong><em><span>Making it happen (essential):</span></em></strong></p><br><br><p><span>Delivering clear results for the British Council</span></p><br><br><br><p><strong><em><span>Working together (essential): </span></em></strong></p><br><br><p><span>Establishing a genuinely common goal with others</span></p><br><br><br><p><strong><em><span>Being accountable (essential):</span></em></strong></p><br><br><p><span>Delivering my best work in order to meet my commitments</span></p><br><br><br><p><strong><em><span>Shaping the future (essential):</span></em></strong></p><br><br><p><span>Looking for ways in which we can do things better </span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><em><span>Performance management</span></em></p><br><br><p><strong><span>British Council Core Skills</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Communicating & Influencing (Level 1) </span></em></strong></p><br><br><p><strong><span>Communicates clearly & effectively: </span></strong><span>Listens to others and expresses self clearly, with grammatical accuracy and awareness of a diverse audience in speaking and writing. </span></p><br><br><br><p><strong><em><span>Analysing data and problems (Level 1)</span></em></strong></p><br><br><p><strong><span>Is systematic: </span></strong><span>Breaks down problems into a list of tasks to be done and decides on appropriate action<strong>. </strong></span></p><br><br><br><p><strong><em><span>Using technology (Level 1)</span></em></strong></p><br><br><p><strong><span>Operates as a basic user of information systems, digital and office technology: </span></strong><span>Able, with adjustments if necessary, to use office software and British Council systems to do the job and manage documents or processes.</span></p><br><br><br><p><strong><em><span>Planning & Organizing (Level 1)</span></em></strong></p><br><br><p><strong><span>Is methodical: </span></strong><span>Able to plan own work over short timescales for routine or familiar tasks and processes.</span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><strong><span>Prepared by: </span></strong></p><br><br><p><strong><span>Date:</span></strong></p><br><br><p><span>Priya Varma,</span><span>Regional Customer Management and Sales Lead</span></p><br><br><p><strong><em><span>13 April 2021</span></em></strong></p><br><br><br> </div>