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<ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze supply needs based on stock levels and forecasts.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in identifying the risks of stockouts and overstocking.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To monitor the needs of stores, warehouses and different departments.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the development of supply proposals.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verify the consistency between needs, available stock and current orders.</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good mastery of Excel: tables, filters, searches, formulas and pivot tables.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of the basic principles of inventory and supply management.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Understanding the order-supplier-delivery-receipt-stock cycle.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of an ERP or management software desired.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to analyze quantitative data.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good tracking and reporting capabilities.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of SAGE / ERP is an asset.</font></font></li> <li><br></li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage personnel administration. Participate in recruitment and candidate follow-up. Ensure the onboarding of new employees. Manage contracts, absences, leave, and personnel files. Respond to requests and support employees. Participate in annual and professional development reviews. Monitor HR dashboards and indicators. Ensure compliance with labor law and internal procedures. Contribute to the improvement of HR processes.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Education: Bachelor's degree (Bac+3) or Master's degree (Bac+5) in Human Resources, Management, Labor Law, or Business Administration. Experience: 2 years of experience in Human Resources. Good knowledge of labor law. Proficiency in office software, particularly Excel. Fluency in foreign languages (French, English).</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the development and implementation of the marketing strategy. Design and coordinate communication and promotional campaigns. Conduct market research and competitive intelligence. Develop marketing materials (brochures, presentations, digital content, etc.). Monitor the performance of marketing activities and propose areas for improvement. Collaborate with sales teams to support sales growth.</font></font></p><p><strong>Desired Candidate Profile</strong></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Profile f minin</font></font></h3><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree (Bac+3) or Master's degree (Bac+5) in Marketing, Communication, or a related field. Minimum 5 years of experience in a similar role. Proficiency in office software and marketing tools. Excellent oral and written communication skills. Creativity, organizational skills, autonomy, and analytical mindset.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage and oversee a portfolio of projects, ensuring their alignment with strategic objectives and the overall vision of the program. Define the program implementation strategy and oversee its planning, execution, and monitoring, ensuring adherence to deadlines, budgets, and quality standards across the portfolio. Support a team of coordinators and project managers, ensuring their skills development and the quality of their work. Oversee the program's financial management (budget preparation and monitoring, financial reporting, resource optimization) in conjunction with the finance teams. Design and oversee the organization of strategically important events, workshops, and training sessions, ensuring their relevance and impact for stakeholders. Structure and manage relationships with local, international, and institutional partners. Oversee and validate the beneficiary selection process and performance monitoring mechanisms, ensuring optimal resource allocation. Design the tools, methodologies, and monitoring/evaluation indicators to measure the program's impact and guide strategic decisions. Draft strategic reports, summary notes, and documents for various stakeholders. Identify, analyze, and anticipate strategic and operational risks related to the program. Contribute to the development of new projects (identifying opportunities, writing proposals, and seeking funding). Represent the organization at a strategic level during meetings, conferences, and events.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Degree: Master's degree (Bac+5) in management, finance, or other related fields. Significant experience in program coordination and management, including proven experience in an international environment and team leadership. Excellent command of financial management, business plan development, and data analysis for strategic management. Solid experience in managing partnerships and institutional relationships. Advanced proficiency in project management tools and office software. Proven team management and leadership skills. Excellent negotiation and strategic communication skills. Fluency in English required; knowledge of French and/or Arabic is an asset.</font></font></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Oversee all of the company's financial and accounting activities. Develop, monitor, and control budgets and financial forecasts. Prepare financial statements and reports for management. Manage cash flow and optimize cash flow. Ensure compliance with tax, accounting, and regulatory obligations. Implement and strengthen internal control procedures. Analyze financial performance and propose improvement measures. Supervise the finance team and ensure its development.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Master's degree (Bac+5) in Finance, Accounting, Auditing, or Management. Minimum 5 years of experience in finance, including successful experience in a management role. Excellent command of accounting, financial analysis, and management control. Sound knowledge of tax standards and financial regulations. Proficiency in Microsoft Office (advanced Excel) and ERP software (SAP, Oracle, Sage, or equivalent). Excellent analytical, organizational, and problem-solving skills.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develop and customize new functionalities in Odoo ERP using the Python programming language. Modeling from specifications. Diagnose and debug errors that occur in the system. Write clean, maintainable, and efficient code. Maintain good documentation of code and processes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Engineering degree in Computer Science (Bac + 5) or equivalent. Good level in Python. 1 to 2 years of experience on ODOO ERP and its modules. Mastery of GIT. Good understanding of software development principles and design patterns. Autonomous and organized. Team spirit, meticulous, with listening and analytical skills. Passionate about new technologies. Dynamic and able to support intense project phases.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Participate in the development and evolution of our web and mobile platform. Read, understand, and write technical and functional specifications. Contribute to testing, debugging, and performance improvement phases. Collaborate with a senior developer on existing projects. Gradually take charge of projects independently.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2-5 years of experience.</li><li>Comfortable with at least part of the stack.</li><li>Fast learning ability and good autonomy.</li><li>Previous experience with vibe coding is highly appreciated.</li><li>Sensitivity to design and UX is appreciated.</li><li>Logical and rigorous in testing and debugging.</li></ul><p></p></section>
<p><font dir="auto" ><font dir="auto" >Diagnose and resolve complex incidents (levels 2 & 3) </font></font><br><font dir="auto" ><font dir="auto" >Provide technical support to field technicians and supervisors </font></font><br><font dir="auto" ><font dir="auto" >Analyze recurring breakdowns and propose sustainable solutions </font></font><br><font dir="auto" ><font dir="auto" >Analyze technical needs and propose appropriate solutions </font></font><br><font dir="auto" ><font dir="auto" >Manage critical situations </font></font><br><font dir="auto" ><font dir="auto" >Coordinate multi-site interventions if necessary </font></font><br><font dir="auto" ><font dir="auto" >Ensure technical communication with the client </font></font><br><font dir="auto" ><font dir="auto" >Produce detailed analysis reports </font></font><br><font dir="auto" ><font dir="auto" >Implement corrective and preventive actions </font></font><br><font dir="auto" ><font dir="auto" >Participate in the improvement of after-sales service procedures </font></font><br><font dir="auto" ><font dir="auto" >Prepare detailed technical reports Carry out </font></font><br><font dir="auto" ><font dir="auto" >and manage on-site technical missions </font></font><br><font dir="auto" ><font dir="auto" >Intervene in the workshop for equipment repair, configuration and preparation </font></font><br><font dir="auto" ><font dir="auto" >Provide training to the end customer </font></font><br><font dir="auto" ><font dir="auto" >Ensure the drafting of technical guides </font></font><br><font dir="auto" ><font dir="auto" >Train and supervise technicians</font></font></p><p><strong>Desired Candidate Profile</strong></p><h3>Dipl me :</h3><font dir="auto" ><font dir="auto" >Engineer or Master's degree (Bac+5) in technology, electronics, networks and telecommunications, computer science, electrical engineering, electronics or a similar field</font></font><br><h3><font dir="auto" ><font dir="auto" >Additional training:</font></font></h3><font dir="auto" ><font dir="auto" >Preventive Maintenance Training, </font></font><br><font dir="auto" ><font dir="auto" >IT Security Training, </font></font><br><font dir="auto" ><font dir="auto" >Systems and Network Management Training, </font></font><br><font dir="auto" ><font dir="auto" >Coding and Programming Training, </font></font><br><font dir="auto" ><font dir="auto" >Electronic Circuit Repair Training</font></font><br><h3><font dir="auto" ><font dir="auto" >Mastery of technical tools related to the field of activity:</font></font></h3><font dir="auto" ><font dir="auto" >Analytical and problem-solving skills; </font></font><br><font dir="auto" ><font dir="auto" >Project management </font></font><br><font dir="auto" ><font dir="auto" >; Professional technical writing; </font></font><br><font dir="auto" ><font dir="auto" >Proficiency in evolving IT tools</font></font><br><h3><font dir="auto" ><font dir="auto" >Knowing how to be:</font></font></h3><font dir="auto" ><font dir="auto" >Sense of responsibility, </font></font><br><font dir="auto" ><font dir="auto" >analytical and synthesis skills </font></font><br><font dir="auto" ><font dir="auto" >, rigor and organization, </font></font><br><font dir="auto" ><font dir="auto" >leadership and teamwork, </font></font><br><font dir="auto" ><font dir="auto" >good communication</font></font><br><h3>Exp rience :</h3><font dir="auto" ><font dir="auto" >Minimum 2-3 years in preventive and corrective maintenance, Project Manager or similar role, with team supervision experience preferred. </font></font><br><font dir="auto" ><font dir="auto" >Job description validation. HSE standards.</font></font>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Do you get energy when you can make your customers happy? Is your day successful when you can help them, whether they speak French AND English? Do you like to work in an environment where innovation and sustainability play an important role? Come and join a team where the National Sales Manager and your colleagues will be happy to support you with their expertise. We are looking for someone who enjoys autonomy and meeting new customers every day. Someone with an affinity for technology and a lot of "sales" appetite would be ideal for this role. Are you motivated to immerse yourself in the world of compressors, Oxygen and Nitrogen Generators? Are you interested in solutions that our products can offer in the form of energy or production line optimization? Do you like to put your energy into an ambitious growth plan and see it come to fruition? Then we would like to get to know you better and to see if you click, not only with our sales engineer job, but also with our own company values.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Good knowledge of our industry.</li><li>3+ years of experience in sales position.</li><li>University degree in Mechanical Engineering or another technical university degree.</li><li>An MBA or a Masters in a related field is a plus.</li><li>Excellent command of the local language and good command of English is a must.</li><li>Good computer Knowledge is a must.</li><li>Clean Driving license.</li></ul><p></p></section>
<p>Dispense pedagogical courses combining theory and practice in the fields of management and entrepreneurship. Design and adapt pedagogical materials according to training objectives. Implement differentiated pedagogy, particularly the skills-based approach. Ensure pedagogical assessment and follow-up of learners.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma in one of the following fields: International Trade, Logistics, Marketing & Commerce, Management, Administration, Tourism, Human Resources, Cybersecurity, Web Development, IT Network Security, Databases, IT, Communication, English or French.</li><li>Solid experience in pedagogy and knowledge transfer.</li><li>Communication skills, pedagogical aptitude, and adaptability.</li></ul>
<p>Procures the realization of purchasing programs. Ensures the monitoring of the maintenance and upkeep of buildings. Implements control measures to guarantee the proper execution of work for the maintenance and installation of social facilities, as well as the development and maintenance of premises. Oversees operations related to the management of water, electricity, telephone, and internet consumption. Handles work and operations for the management of common resources (maintenance, building hygiene, office furniture management, building infrastructure management, canteen management, and other fixed common facilities). Manages external relations (booking and purchasing airline tickets, hotel reservations, welcoming dignitaries, etc.). Purchases consumables (office and computer supplies).</p><p><strong>Desired Candidate Profile</strong></p><p>Basic training: Bachelor's / Master 2 in financial sciences/law or equivalent: Ms Office / SAGE software, etc. 4-5 years of experience in a similar position. Transport/canteen (provided).</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Analysis of customer needs and feasibility studies.</p><p>Technical studies HVAC, ventilation, fire protection; sizing and selection of equipment.</p><p>Technical offers and costing.</p><p>Coordination with design offices, clients, suppliers, and partners.</p><p>Site monitoring, compliance control, testing, and acceptance.</p><p>Regular reporting.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Engineer in Climate, Thermal, Energy Engineering or equivalent.</li><li>Significant experience in HVAC/CVC, from study to project monitoring.</li><li>Good understanding of site issues.</li><li>Ability to manage multiple projects in parallel.</li><li>Good interpersonal skills (clients, design offices, suppliers, internal teams).</li><li>Rigor, organization, mastery of design and calculation tools.</li><li>Desired mastery of software Autocad, DVM, Lats Cad, Autofluide etc.</li><li>Appreciated assets: Complete management of projects autonomously. Network in building, HVAC or design offices. Sensitivity to commercial development. Spirit of structuring and continuous improvement.</li></ul><p></p></section>
<p>The Food Hygiene Manager ensures the sanitary safety of the establishment's food. They design, deploy, control, and lead the food safety policy in accordance with local regulations and strict group standards.</p><p>Main Missions:</p><ul><li>Pilot and update the Health Control Plan and the HACCP system of the hotel.</li><li>Ensure daily monitoring of records (cold room temperatures, product traceability, cleaning sheets).</li><li>Manage relationships with partner analysis laboratories (surface sampling, microbiological analysis of dishes and water).</li><li>Supervise waste management and pest control plans.</li><li>Conduct regular and unannounced internal audits in all storage, preparation, and service areas (kitchens, pantry, bars, stewarding).</li><li>Be the primary point of contact during sanitary checks and external brand audits.</li><li>Prepare non-conformity reports and implement immediate corrective action plans.</li><li>Formulate and lead food hygiene training sessions (HACCP, good hygiene practices) for all kitchen and dining room staff.</li><li>Raise awareness among teams daily (culture of "zero defects") and support head chefs in optimizing their processes.</li><li>Manage sanitary alerts and product withdrawal/recall procedures in collaboration with the Purchasing department.</li><li>Investigate and handle any customer complaints related to suspected foodborne illness, in conjunction with Management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bac+2 to Bac+5 in Quality/Hygiene, Food Safety, Biology, or Catering (hygiene specialization).</li><li>Minimum 3-5 years of experience in a similar role, ideally in luxury hotels (5-star) or high-volume upscale restaurants.</li><li>Absolute mastery of HACCP principles and current sanitary regulations.</li><li>Knowledge of luxury hotel standards.</li><li>Mastery of French and professional English is essential (international context).</li><li>Proficiency with quality monitoring IT tools (digital HACCP software).</li><li>Rigor and exemplary conduct: Attention to detail specific to the Sofitel universe.</li><li>Pedagogy and diplomacy: Ability to enforce rules firmly while maintaining excellent team spirit.</li><li>Responsiveness and stress management: Ability to effectively manage emergency or crisis situations.</li></ul>
<p>Create web applications using HTML, CSS, and JavaScript. Integrate mockups and designs provided by the design team. Collaborate with designers, backend developers, and the project owner to ensure functionalities meet user needs. Perform tests to identify and fix code bugs. Master debugging tools and ensure features function correctly. Ensure optimal feature performance. Stay updated on technological trends, frameworks, and FrontEnd development tools. Write clear and concise documentation for developed code. Maintain user guides and manuals. Adhere to coding standards and agile development practices. Participate in code reviews to learn from team feedback.</p><p><strong>Desired Candidate Profile</strong></p><p>University degree (State Engineer / Master) in Computer Science, Mathematics, Telecommunications, Electronics. One (01) year of experience in IT and development.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).</p>
<p> </p>
<p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p>PREFERRED QUALIFICATIONS </p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None </p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p></div></section>
<p>Centralize and validate daily all turnover, statistics, and payments received from the hotel's points of sale (spaces, gift vouchers, credit cards, etc.). Reconcile credit cards daily, follow up on dispute files and unpaid amounts with the bank. Control the cashiers' daily reports and ensure compliance with procedures by the different departments. Contribute to the month-end closing, balance sheet, and income statement. Organize, lead, and take action during credit meetings. Establish and verify the daily packet: control all transactions from the previous day, ensure compliance with procedures and the submission of supporting documents for deductions, discounts, offers, reductions, rates, limited credit. Respond to ad-hoc analysis requests.</p><p><strong>Desired Candidate Profile</strong></p><p>Bac + 3 (Finance). Experience in hospitality is desired. Proficiency in IT tools and Opera PMS, Micros software. Proficiency in foreign languages (French, English). If you match this profile, please send your CV by clicking on the 'apply' tab.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Head of General Services</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >Procedure for the implementation of purchasing programs.</font></font><br> </li> <li><font dir="auto" ><font dir="auto" >Ensures the monitoring of building maintenance and upkeep.</font></font></li> <li><font dir="auto" ><font dir="auto" >Implements control measures to ensure the proper execution of maintenance and installation work for social facilities, layout and maintenance of premises.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensures the monitoring of operations related to the management of water, electricity, telephone and internet consumption...).</font></font><br> </li> <li><font dir="auto" ><font dir="auto" >Takes charge of the work and operations of the management of common resources (maintenance, hygiene of buildings, management of office furniture, management of building infrastructure, management of the canteen and other common fixed installations).</font></font><br> </li> <li><font dir="auto" ><font dir="auto" >Manages external relations (booking and purchasing airline tickets, hotel reservations, welcoming VIPs, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensures the purchase of consumables (office and IT supplies).</font></font></li> </ul> <ul> <li> <b><font dir="auto" ><font dir="auto" >Basic training:</font></font></b><font dir="auto" ><font dir="auto" > Bachelor's/Master's degree in financial sciences/law or equivalent: MS Office/SAGE software etc.</font></font></li> <li><font dir="auto" ><font dir="auto" >4-5 years of experience in a similar position.</font></font></li> <li><font dir="auto" ><font dir="auto" >Transport/ canteen (provided).</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><br>
<strong>About the Role</strong>
<p>Yassir is seeking a highly skilled and motivated Data Analyst, of junior / mid / senior level, to join our Data Analytics team and contribute with shaping the business s decision making and product offering on Financial Services in making it more data and insights driven. As a Data Analyst (FinTech), you will play a crucial role in analyzing data, helping us prioritize, assess, develop financial product features for our millions of users across Africa. Your expertise in both data processing, robust statistical analysis, insights derivation, hypothesis formulation and data visualization will be essential in driving our solutions and providing value to Yassir. This is a very exciting opportunity, tackling some of Yassir s most critical problems.</p>
<strong>About the Team</strong>
<p>The Data Analytics team is part of Yassir s central Data & AI domain, which is responsible for all data related activities in the organization - from Data Engineering, Data Platform management and Data Analytics all the way to AI solutions and MLOps infrastructure development. We are a global team of Data and AI / ML experts, encompassing diverse backgrounds and skills. We strive to provide top-quality Analytics and BI insights to the business, being a proactive partner to our stakeholders, and ultimately to build a mature Data Culture supported by widespread data fluency, responsible and democratized data access, data-driven decision making and automation. We push the envelope of what s feasible, we challenge each other, we support each other, and we take great pride in our work. Most of all we are value-driven to create impact from our data solutions. If you have an inherent curiosity about the fields Data and AI, a relevant background and an internal zeal and drive to contribute, please come join us!</p>
<br>
<strong>Key Responsibilities</strong>
<ul>
<li>
<p>Analyze customer, transaction, merchant, and agent data to identify trends, opportunities, and performance drivers across Wallets, Payments, Bill Payments, Merchant Payments, P2P Transfers, and other Financial Services products.</p>
</li>
<li>
<p>Partner with Product Managers, Operations, Risk, Finance, and Engineering teams to answer business questions through data and support product decision-making.</p>
</li>
<li>
<p>Develop and maintain dashboards, reports, and KPI tracking frameworks to monitor customer growth, engagement, retention, transaction performance, and revenue metrics.</p>
</li>
<li>
<p>Conduct deep-dive analyses on customer behavior, payment funnels, wallet activation, transaction success rates, merchant activity, and agent performance.</p>
</li>
<li>
<p>Support product discovery and feature development by identifying customer pain points, behavioral patterns, and growth opportunities using data.</p>
</li>
<li>
<p>Design, execute, and evaluate A/B tests, feature launches, promotional campaigns, and product experiments to measure impact and guide future improvements.</p>
</li>
<li>
<p>Work closely with Data Science and Risk teams to support customer segmentation, fraud monitoring, credit risk analysis, and predictive modeling initiatives.</p>
</li>
<li>
<p>Perform exploratory data analysis (EDA) to uncover actionable insights and support the development of data-driven product enhancements.</p>
</li>
<li>
<p>Monitor data quality, identify anomalies, and collaborate with Data Engineering teams to improve tracking, instrumentation, and reporting accuracy.</p>
</li>
<li>
<p>Communicate findings and recommendations clearly to both technical and non-technical stakeholders through presentations, reports, and dashboards.</p>
</li>
</ul>
<br>
<strong>Key Requirements</strong>
Essential <br><ul>
<li>
<p>2 5 years of experience in Product Analytics, Business Analytics, Data Analytics, or a related analytical role.</p>
</li>
<li>
<p>Strong SQL skills and practical experience working with large-scale customer and transaction datasets.</p>
</li>
<li>
<p>Proficiency in Python for data analysis, statistical modeling, and data visualization.</p>
</li>
<li>
<p>Experience working with digital products, preferably within Fintech, Payments, Wallets, Banking, Lending, or Financial Services.</p>
</li>
<li>
<p>Solid understanding of statistics, hypothesis testing, experimentation, and data-driven decision-making.</p>
</li>
<li>
<p>Experience building dashboards and reports using BI tools such as Looker Studio, Looker, Tableau, or Power BI.</p>
</li>
<li>
<p>Ability to translate business questions into analytical approaches and communicate insights effectively to stakeholders.</p>
</li>
<li>
<p>Familiarity with cloud-based data platforms, preferably Google Cloud Platform (GCP) and BigQuery.</p>
</li>
<li>
<p>Strong problem-solving, analytical thinking, and attention to detail.</p>
</li>
<li>
<p>Excellent written and verbal communication skills in English.</p>
</li>
</ul>
Nice to have <br><ul>
<li>
<p>Experience working with Wallets, Bill Payments, Merchant Payments, P2P Transfers, Agent Networks, Lending, or Credit products.</p>
</li>
<li>
<p>Familiarity with fraud analytics, risk monitoring, customer lifecycle analysis, or fintech growth metrics.</p>
</li>
<li>
<p>Exposure to machine learning, customer segmentation, or predictive analytics use cases.</p></li></ul></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Filter and coordinate the incoming and outgoing flow of information for general management to submit it according to the priority of the files to the General Manager. Organize the logistics of official events and complex travel, ensuring impeccable protocol during key meetings with relevant stakeholders. Ensure administrative follow-up of agreements and partnerships, protecting the confidentiality of exchanges while maintaining the organization's network of influence. Fully convey the company's values to the various relevant stakeholders.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Candidate Profile</h2>
<p>BAC +2/+3 in administration, secretarial or management.</p>
<p>2 years of experience in a similar position.</p>
<p>Good presentation.</p>
<p>Responsiveness.</p>
<p>Management of priorities.</p>
<p>Sense of organization and rigor.</p>
<p>Autonomy.</p>
<p>Discretion and confidentiality.</p>
<p>Good command of computer tools (EXCEL, WORD, POWER POINT).</p>
<p>Mastery of the French language.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Join a hotel that's part of the Accor network, a group that brings together more than 5,500 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Here, we believe in you and what you bring to the table. Opportunities for growth and development abound. Every project, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and our planet. Together, we embody the vision of responsible hospitality. Become a Heartist, and let your heart guide you in this world where life beats stronger.</font></font></p><p><font dir="auto" ><font dir="auto" >The Reservations Manager is responsible for the strategic and operational management of the Reservations department at the Sofitel Thalassa Algiers Club des Pins. They ensure the optimization of accommodation revenue, the implementation of pricing strategies, and the performance of distribution channels, while guaranteeing a high level of customer service in accordance with Sofitel and Accor standards. They lead and develop the Reservations team to optimize conversion rates, sales quality, and the overall profitability of the hotel.</font></font></p><p><font dir="auto" ><font dir="auto" >Main Missions:</font></font></p><p><font dir="auto" ><font dir="auto" >Reservations service management</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Supervise the daily operations of the Reservations department and ensure compliance with standards and procedures.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the quality and consistency of information communicated to customers across all channels (telephone, email, OTA)</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the optimization of request processing and the efficient management of call and email volumes.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the accuracy of reservations (prices, segments, customer profiles, conditions)</font></font></li><li><font dir="auto" ><font dir="auto" >Respond to customer requests according to defined service standards</font></font></li></ul><p>Revenue management & distribution</p><ul><li><font dir="auto" ><font dir="auto" >Implement pricing and sales strategies in coordination with the Revenue Manager</font></font></li><li><font dir="auto" ><font dir="auto" >Track pick-up, booking trends and adjust sales priorities</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in the implementation of pricing offers (creation of rates, testing, internal communication)</font></font></li><li><font dir="auto" ><font dir="auto" >Optimize sales through upselling and cross-selling</font></font></li><li><font dir="auto" ><font dir="auto" >Ensuring a good understanding of market segments and distribution channels</font></font></li></ul><p>Reporting & analyse</p><ul><li><font dir="auto" ><font dir="auto" >Contribute to the preparation of daily, weekly and monthly reports (production and activity)</font></font></li><li><font dir="auto" ><font dir="auto" >Monitor key performance indicators (conversion, no-shows, cancellations, production per channel)</font></font></li><li><font dir="auto" ><font dir="auto" >Analyze performance and propose improvement actions</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Team management</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Supervise and train the staff of the Reservations department</font></font></li><li><font dir="auto" ><font dir="auto" >to regularly evaluate the performance of the teams</font></font></li><li><font dir="auto" ><font dir="auto" >To develop the professional skills of employees (sales, tools, standards)</font></font></li><li><font dir="auto" ><font dir="auto" >Oversee the presentation, attitude, and professionalism of the team.</font></font></li><li><font dir="auto" ><font dir="auto" >develop schedules based on activity and budget</font></font></li></ul><p>Coordination & communication interne</p><ul><li><font dir="auto" ><font dir="auto" >Ensure smooth communication with the Front Office, Sales, Revenue and Finance departments</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in briefings, meetings and training sessions</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure proper transmission of information (shifts, instructions, priorities)</font></font></li><li><font dir="auto" ><font dir="auto" >Coordinate with other departments to ensure a seamless customer experience</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Other responsibilities</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Ensure compliance with security procedures and internal standards</font></font></li><li><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >University degree</font></font></li><li><font dir="auto" ><font dir="auto" >Minimum 3 years of experience in a similar role or in customer service/reservations</font></font></li><li><font dir="auto" ><font dir="auto" >Proven experience in a 4* or 5* hotel environment</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of French and English (spoken and written)</font></font></li><li><font dir="auto" ><font dir="auto" >Good mastery of computer tools (Microsoft Office: Word, Excel, Outlook, PowerPoint)</font></font></li><li><font dir="auto" ><font dir="auto" >But sadly it is a PMS h loom (sometimes OPERA)</font></font></li><li><font dir="auto" ><font dir="auto" >Good knowledge of distribution channels (OTA, GDS, corporate)</font></font></li><li>Leadership et comp tences manag riales</li><li><font dir="auto" ><font dir="auto" >Excellent customer service skills</font></font></li><li><font dir="auto" ><font dir="auto" >Strong organizational and analytical skills</font></font></li><li><font dir="auto" ><font dir="auto" >Attention to detail and rigor</font></font></li><li><font dir="auto" ><font dir="auto" >Team spirit and collaboration</font></font></li><li><font dir="auto" ><font dir="auto" >Dynamism and proactivity</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to motivate and develop teams</font></font></li><li><font dir="auto" ><font dir="auto" >Neat appearance and professional attitude</font></font></li><li><font dir="auto" ><font dir="auto" >Results and performance orientation</font></font></li></ul><p></p></section>