Guzzle PHP Jobs in Algeria
723 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2VB</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Missions</b></p><p><font dir="auto" ><font dir="auto" >Maintenance of Deployed Solutions</font></font></p><p><font dir="auto" ><font dir="auto" >Network Infrastructure Management</font></font></p><p>Administration IPBX</p><p><font dir="auto" ><font dir="auto" >Deployment of IT Solutions</font></font></p><p><font dir="auto" ><font dir="auto" >IT Audit</font></font></p><p><font dir="auto" ><font dir="auto" >User Support and Training</font></font></p><p><font dir="auto" ><font dir="auto" >Prerequisites</font></font></p><p><font dir="auto" ><font dir="auto" >Information Systems Engineering Degree</font></font></p><p><font dir="auto" ><font dir="auto" >Proficiency in multi-project management methods.</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent knowledge of computer programming languages and information systems.</font></font></p><p><font dir="auto" ><font dir="auto" >Good knowledge of IT software.</font></font></p><p><font dir="auto" ><font dir="auto" >Being able to anticipate the company's IT needs.</font></font></p><p><font dir="auto" ><font dir="auto" >Supervise a team.</font></font></p><p><font dir="auto" ><font dir="auto" >Technical English</font></font></p><p><font dir="auto" ><font dir="auto" >Workplace</font></font></p><p><font dir="auto" ><font dir="auto" >Ouled Fayet</font></font></p><p><br></p><p><font dir="auto" ><font dir="auto" >Job Benefits</font></font></p><p><font dir="auto" ><font dir="auto" >Pleasant working environment.</font></font></p><p><font dir="auto" ><font dir="auto" >Attractive salary.</font></font></p><p><font dir="auto" ><font dir="auto" >Opportunity for rapid advancement.</font></font></p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>In 2026, writing code is no longer the primary bottleneck; managing its complexity and ensuring- its reliability is. We are building a highly resilient software ecosystem with a very lean internal team.<br>To achieve massive scale without the overhead of a large internal engineering department, we rely heavily on an AI-first development paradigm and external development partners (currently a specialized advertising tech agency, with plans to integrate ad-hoc remote talent).<br>We operate on a philosophy inspired by the best large-scale Open Source projects. This does not mean our code is public, but rather that we adopt their governance: asynchronous communication, exhaustive written documentation, explicit rules, and uncompromising quality<br>gates.</p><br>
<p>This is the only way to seamlessly integrate remote humans and AI agents without creating technical debt.</p><br>
<p><span><strong>The Role</strong></span></p><br>
<p><br>While you possess deep, highly advanced technical capabilities and can dive into the codebase when critical, this role is not about typing code all day. You will operate with a scope closer to a VP of Engineering. Your primary objective is to guarantee the quality, reliability, and predictability of the software evolution (Outcomes over Outputs).<br>You will architect the systems, define the tasks, orchestrate the execution by AI and external developers, and act as the ultimate gatekeeper for quality.<br>1. Delivery Orchestration & External Team Management<br>● Agency & Remote Coordination: You will manage the technical delivery of an external dev agency (specialized in ad-tech) and structure the project to allow the frictionless onboarding of sporadic, ad-hoc freelance talent in the future.<br>● Flawless Specification: Translate business needs into highly explicit, self-sufficient technical issues. Your specifications must be clear enough that an external developer or an AI agent can execute them without needing a synchronous meeting.<br>● System Architecture & Evolution: Oversee the high-level architecture across our stack (GCP, Rust, React, Postgres, Stream processing). You are the guarantor of scalability and system integrity. Your direct manager will retain responsibility for strategy, guidance, architecture design and high-level technical decisions.<br>2. The AI-First Paradigm<br>● AI as the Primary Coder: We expect AI to write the majority of the code. You must be 100% proficient in this new development lifecycle. You are the editor; the AI is the writer.<br>● Agentic Workflows: We are preparing setups utilizing advanced conversational and agentic CLI tools (e.g., Claude Code, custom tools/skills). You will drive the adoption and structuring of these workflows.<br>● CI/CD Innovation: While AI is heavily used in code generation, integrating AI into our CI/CD pipelines (for automated reviews, security checks, etc.) is an open frontier.</p><br>
<p>We expect you to study and propose implementations to automate our quality gates further.<br>3. Strict Governance & Quality Gates<br>● Open Source Governance Model: You will enforce a rigid, predictable workflow. Everything must be documented. If it is not written down, it does not exist.<br>● Documentation as a Gateway: Maintain rigorous Architecture Decision Records (ADRs). You can leverage AI to write the documentation, but you are responsible for 100% human validation before it becomes the single source of truth.<br>● Uncompromising Code Reviews: Enforce strict quality gates at every passage point.<br>You ensure that whether the code was written by a senior agency developer or an LLM, it meets our exacting standards for performance, security, and maintainability.</p><br>
<p><span><strong>The Tech Stack</strong></span></p><br>
<p><br>● Languages & Frameworks: Rust (Core/Backend), React (Frontend)<br>● Data & Processing: PostgreSQL, Stream Processing, Advanced Analytics<br>● Infrastructure: Google Cloud Platform (GCP)</p><br>
<p><span><strong>Profile & Requirements</strong></span></p><br>
<br>We are looking for a highly autonomous, systems-oriented engineering leader who thrives in a fast-paced, high-quality, lean environment. This role is not suited for individuals who primarily enjoy hands-on coding within a large internal team structure.<br>
<br><span><strong>Essential Experience</strong></span><br>
<br>● Senior Engineering Leadership: 7+ years of progressive experience in software development, with at least 3 years in a lead or principal role managing system architecture and delivery of complex, highly available, and scalable systems.<br>● Architecture & Systems Design: Proven experience in designing, deploying, and maintaining cloud-native applications on a major cloud provider (GCP experience preferred).<br>
●Deep understanding of distributed systems, concurrency, and performance optimization.<br>● Rust Proficiency: Hands-on experience with Rust in a production environment or open-source project is a strong advantage. Alternatively, exceptional depth in a similar compiled systems language (e.g., Go, C++) combined with a strong willingness to master Rust immediately.<br>● External Orchestration: Demonstrated ability to manage and lead technical delivery<br>across external teams (agencies, freelancers, contractors) while maintaining<br>accountability and quality control.<br>● Governance & Documentation: A strong belief in and history of enforcing rigorous engineering practices, including comprehensive documentation (ADRs, RFCs) and disciplined code review processes.<br>
<br><span><strong>Core Competencies & Mindset</strong></span><br>
<br>● Technical Orchestration: The ability to decompose ambiguous business goals into<br>ultra-clear, executable technical specifications for non-internal teams and AI agents.<br>● AI Development Lifecycle: Deep comfort and proficiency in integrating advanced LLMs<br>and agentic tools into the development workflow (e.g., prompt engineering for code<br>generation, validating AI-produced code).<br>● Uncompromising Quality: A maniacal focus on the non-functional requirements:security, performance, reliability, and maintainability. Must be the ultimate gatekeeper for<br>quality.<br> ● Remote & Asynchronous Communication: Exceptional written communication skills are mandatory. <br>
● Must be able to operate effectively in a globally distributed,<br>asynchronous environment (Paris timezone +/- 3h).<br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Senior Accountant performs professional accounting work involving compilation, consolidation, and analysis of financial data. May include any or all of the following: ledgers and preparation of journal entries, fixed asset or inventory accounting, preparation of trial balance or financial statements, cost accounting, bank account reconciliation. Provides daily financial oversight to ensure that the financial records are complete, accurate and comply with generally accepted accounting principles and policies. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Perform general or cost accounting activities requiring some insight and depth of understanding.</p><br> <p>Apply accounting techniques and standard practices to the classification and recording of financial transactions.</p><br> <p>Ensure proper handling of financial transactions and transactions approvals within designated limits Assists immediate superior in the preparation of MIS reports, budgets, and forecasts.</p><br> <p>Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards. Ensures the accuracy of data contained on all Financial Reports, and that information is clear and concise. Ensures proficient use of delegated software.</p><br> <p>Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice. </p><br>
<p>Ensure that records and analysis reflects the true and accurate measure of the business as presented in the graphs and are available on a real-time basis.</p><br>
<p>Establish tables of accounts, and recorded all entries to its proper accounts. Ensures that all entries are recorded to their assigned account numbers. </p><br>
<p>Ensures that data is fluid and provides information as required.</p><br> <p>Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs. Ensures that analysis reflects true and accurate data of actual costs VS budgeted costs.</p><br> <p>Develop, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology. Ensures proficient use of assigned program aiming at real-time availability of financial reports.</p><br> <p>Perform internal audits of accounts payable, payroll distribution, fixed assets, and cash. May make correcting journal entries in assigned areas. </p><br>
<p>Ensures accuracy of audits undertaken. Ensures accuracy in correcting journal entries.</p><br> <p>Appraise, evaluate, and conduct inventory of real property and equipment, recording information such as the property's description, value, and location. Ensures accuracy of data presented in an inventory, and that property and equipment are all accounted for within the inventory.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Excellent knowledge of Financial Processes. Knowledgeable in the latest accounting tools / software. Knowledgeable of Generally Accepted Accounting Principles (GAAP) and practices.</p><br>
<p>Sound understanding of the month end process.</p><br>
<p>Knowledge of the financial markets and banking. Knowledge of the analysis and reporting of financial data In-depth and demonstrable experience in financial management and accounting.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>Accounting Methods L3<br>Financial Leadership L3<br>Financial Reporting L3<br>Payroll & Benefits Administration L3<br>Reconciliation L3<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Accounts and Finance<br>Professional Qualification in Certified Public Accountant (CPA) or Association of Chartered Certified Accountants (ACCA)<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Senior Accountant performs professional accounting work involving compilation, consolidation, and analysis of financial data. May include any or all of the following: ledgers and preparation of journal entries, fixed asset or inventory accounting, preparation of trial balance or financial statements, cost accounting, bank account reconciliation. Provides daily financial oversight to ensure that the financial records are complete, accurate and comply with generally accepted accounting principles and policies. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Perform general or cost accounting activities requiring some insight and depth of understanding.</p><br> <p>Apply accounting techniques and standard practices to the classification and recording of financial transactions.</p><br> <p>Ensure proper handling of financial transactions and transactions approvals within designated limits Assists immediate superior in the preparation of MIS reports, budgets, and forecasts.</p><br> <p>Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards. Ensures the accuracy of data contained on all Financial Reports, and that information is clear and concise. Ensures proficient use of delegated software.</p><br> <p>Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice. </p><br>
<p>Ensure that records and analysis reflects the true and accurate measure of the business as presented in the graphs and are available on a real-time basis.</p><br>
<p>Establish tables of accounts, and recorded all entries to its proper accounts. Ensures that all entries are recorded to their assigned account numbers. </p><br>
<p>Ensures that data is fluid and provides information as required.</p><br> <p>Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs. Ensures that analysis reflects true and accurate data of actual costs VS budgeted costs.</p><br> <p>Develop, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology. Ensures proficient use of assigned program aiming at real-time availability of financial reports.</p><br> <p>Perform internal audits of accounts payable, payroll distribution, fixed assets, and cash. May make correcting journal entries in assigned areas. </p><br>
<p>Ensures accuracy of audits undertaken. Ensures accuracy in correcting journal entries.</p><br> <p>Appraise, evaluate, and conduct inventory of real property and equipment, recording information such as the property's description, value, and location. Ensures accuracy of data presented in an inventory, and that property and equipment are all accounted for within the inventory.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Excellent knowledge of Financial Processes. Knowledgeable in the latest accounting tools / software. Knowledgeable of Generally Accepted Accounting Principles (GAAP) and practices.</p><br>
<p>Sound understanding of the month end process.</p><br>
<p>Knowledge of the financial markets and banking. Knowledge of the analysis and reporting of financial data In-depth and demonstrable experience in financial management and accounting.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>Accounting Methods L3<br>Financial Leadership L3<br>Financial Reporting L3<br>Payroll & Benefits Administration L3<br>Reconciliation L3<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Accounts and Finance<br>Professional Qualification in Certified Public Accountant (CPA) or Association of Chartered Certified Accountants (ACCA)<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, chats, and emails; Manage day-to-day guest communication and ensure a smooth guest experience; Ensure the operational success of our guest services and maintain high levels of guest satisfaction; Manage day-to-day guest communication, ensuring timely, professional, and consistent responses across various platforms; Monitor and respond to messages during key hours, particularly around critical booking periods such as arrivals and departures; Coordinate with cleaning and maintenance teams to ensure smooth operations, resolving any issues efficiently; Handle guest concerns from start to full resolution, escalating when necessary to ensure guest satisfaction; Use internal tools (Hostaway, Duve, Turno, AppSheet) to manage reservations, tasks, and guest information accurately; Process booking modifications, including extensions, date changes, and special requests promptly; Evaluate and manage refund requests in line with company policies and guidelines, following up to ensure timely resolution.<br> What you need to succeed in this role: Excellent English and French skills (C1 for both spoken and written); At least 6 months of experience in a customer support role; Strong analytical thinking and research skills; Experience in travel industry/hospitality; Positive, proactive and responsible attitude; Familiarity with internal tools such as Hostaway, Duve, Turno, AppSheet, or similar reservation and guest management systems; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in hospitality or property management industry.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Duties and Responsibilities</p><p>This position is located in the United Nations Information Centre in Algiers (UNIC Algiers), within the Information Centres Service (ICS), Outreach Division (OD), Department of Global Communications (DGC). The UNIC Algiers is the principal source of information about the United Nations system in Algeria. The UNIC is responsible for promoting public understanding and support for the aims and activities of the United Nations by disseminating UN information materials to a local audience in English, Arabic, and French; engaging local and regional partners; and, overall, bringing the United Nations closer to the people it serves.</p><p>The intern will support communication activities through visual content production, graphic design assistance and event coverage, contributing to the visibility of UN messages, campaigns and initiatives.</p><p>The intern is under the direct supervision of direct supervision of the Officer-in-Charge a.i. of UNIC Algiers.</p><p>The internship is for an initial period of three (3) months with an opportunity for extension up to a maximum of six (6) months depending on the needs of the Department and availability of the intern.</p><p>The internship is UNPAID and full-time. Interns work five days a week (35 hours) in-person.</p><p>The intern's duties will include the following:</p><ul><li>Assist in the coverage of UN events, campaigns and activities (photography and basic video);</li><li>Assist in selecting, editing and organizing visual content in accordance with UN communication standards;</li><li>Assist in creating infographics, social media visuals and basic graphic materials;</li><li>Assist in the layout and design of communication products (presentations, flyers, briefs, simple reports);</li><li>Support the organization and updating of photo and visual archives;</li><li>Assist with adapting visual content for digital platforms and social media;</li><li>Perform any other communication-related tasks as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Please note that to qualify for an internship with the United Nations Internship Programme, applicants must meet one of the following requirements:</p><p>a. Be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher); or,</p><p>b. Be enrolled in, or have completed, the final academic year of a first university degree programme (minimum bachelor's level or equivalent).</p><p>Applicants to the UN Internship Programme are not required to have professional work experience. However, a field of study that is closely related to the type of internship that you are applying for is required.</p><p>Applicants must be enrolled in, or have completed, the final academic year of a Bachelor s degree in Communication, Graphic Design, Multimedia, Political Science, Public Affairs or a related field, with a demonstrated interest in visual communication, digital content and media production.</p><p>Applicants must be a student in the final year of the first university degree (bachelor or equivalent), Master s or Ph.D. Programme or equivalent, or have completed a Bachelor s, Master s or PH.D. Programme.</p><p>Do you meet any of the above criteria? If yes, please indicate which one and attach proof to the application. Please note that you will have to provide an official certificate at a later stage.</p><p>Applicants must also:</p><ul><li>Be computer literate in standard software applications.</li><li>Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the UN Charter.</li><li>Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.</li><li>Have good knowledge of standard software applications, especially MS Word, MS PowerPoint, and MS Teams.</li><li>The ability to draft news articles and/or social media posts is desirable.</li><li>The ability to design surveys and polls is desirable.</li><li>Basic knowledge of graphic design and visual content creation tools (Canva, Adobe or equivalent) is desirable.</li><li>Interest in photography, visual storytelling and digital communication is desirable.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Computer scientist</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >To ensure the functional and technical maintenance of existing software.</font></font></li> <li><font dir="auto" ><font dir="auto" >To train new clients on the use of the software they have acquired.</font></font></li> <li><font dir="auto" ><font dir="auto" >To assist and support users in case of difficulties or problems related to the software.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the development and improvement of IT case studies applications (bug fixes, functional enhancements), under the supervision of a manager who will guide you in carrying out these tasks.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Engineering degree or Higher Technician diploma in Computer Science, Statistics or Electronics.</font></font></li> </ul> <p> <b> <u>Conditions :</u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Good written and oral communication skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Workplace: Chevalley (Algiers).</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa . It is backed (~ $200M in funding ) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era. We re not just about serving people - we re about creating a marketplace to bring people what they need while infusing social values.</p><p>ABOUT THE ROLE</p><p>We are seeking a highly skilled and experienced DevOps Engineer to join our Cloud Operations squad. The ideal candidate will have a strong background in building high-performance, scalable, mission-critical, and secure systems in the cloud to scale our infrastructure further with efficient tools such as Kubernetes and Terraform. You will drive the evolution of major parts of our growing platform, serving millions of customers across multiple countries. You will be joining our amazing and diverse team, learning and helping others to learn something new every day.</p><p>Key Responsabilities</p><ul><li>Build and maintain scalable, cost-effective, and reliable systems with technologies such as Kubernetes in GCP cloud environment</li><li>Improve our CI/CD process and increase the level of automation at Yassir in order to increase our efficiency</li><li>Play a key role in handling incidents, and support engineering teams with their infrastructure needs</li><li>Develop infrastructure as code as required</li><li>Introduce processes, documentation, best practices, and tools that would help our engineering teams be more productive</li><li>Automate deployment and scaling processes to minimize downtime.</li><li>Continuously improve infrastructure and processes to increase efficiency and reduce costs.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 8+ years of experience in a similar role building and maintaining large-scale, distributed infrastructure environments in the cloud</li><li>Strong experience with Linux administration and scripting languages (Bash, Python, TypeScript, etc)</li><li>Proven Experience working with Containers and Container Orchestration technologies such as Docker, Kubernetes</li><li>Proven Experience with configuration management tools such as Terraform, CDK for Terraform, Pulumi</li><li>Proven Experience working with cloud infrastructure and services (GCP, AWS, Azure) with at least 1 year of experience building and maintaining services in GCP</li><li>Previous experience with CI/CD processes</li><li>Previous experience with Node.JS or Python</li><li>Strong understanding of network protocols and security best practices.</li><li>Familiar with relational and non-relational database models (MySQL, PostgreSQL, MongoDB, and Redis)</li><li>Experience with ElasticSearch, LogStash, and Kibana is a plus</li><li>Experience with Prometheus and Grafana is a plus.</li><li>Outstanding written & verbal communication skills</li><li>Demonstrated ability to prioritize, self-start, contribute under pressure, and meet tight deadlines</li><li>Highly organized, creative, and critical thinker</li><li>Strong problem-solving and analytical skills</li><li>Comfortable working in an entrepreneurial environment</li><li>Organized and obsessive about details</li><li>Hard-working, passionate, and looking to embrace the challenge</li><li>Bachelor's Degree in Computer Science or related field.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Participate in the development and execution of the sales strategy. </font></font></p> <p><font dir="auto" ><font dir="auto" >D. Develop a portfolio of new clients and retain the company's existing clients.</font></font></p> <p><font dir="auto" ><font dir="auto" >Analyze customer needs through technical audits and propose suitable solutions.</font></font></p> <p><font dir="auto" ><font dir="auto" >Ensure periodic reporting of activity information through reporting.</font></font></p> <p><font dir="auto" ><font dir="auto" >Promote the company's product range.</font></font></p> <p><font dir="auto" ><font dir="auto" >Proc der aux essais industriels.</font></font></p> <p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Experience in the food processing industry or industrial hygiene preferred.</font></font></p> <p><font dir="auto" ><font dir="auto" >Suitable for frequent travel.</font></font></p> <p><font dir="auto" ><font dir="auto" >Mastery of sales and negotiation techniques.</font></font></p> <p><font dir="auto" ><font dir="auto" >Strong interpersonal skills and a good listening ear.</font></font></p> <p><font dir="auto" ><font dir="auto" >Perfect command of French, English preferred.</font></font></p> <p><font dir="auto" ><font dir="auto" >Proficiency in computer skills (Microsoft Office suite)</font></font></p> <p><font dir="auto" ><font dir="auto" >Initiative and autonomy.</font></font></p> <p><font dir="auto" ><font dir="auto" >Sense of organization and planning.</font></font></p> <p><font dir="auto" ><font dir="auto" >Motivated and able to work in a team.</font></font></p> <p><font dir="auto" ><font dir="auto" >Good physical presentation.</font></font></p> <p><font dir="auto" ><font dir="auto" >Holder of a category B driving licence.</font></font></p> <p><font dir="auto" ><font dir="auto" >Experience in the distribution of chemical products or in industrial processes.</font></font></p> <p><b><font dir="auto" ><font dir="auto" >Level of study:</font></font></b><font dir="auto" ><font dir="auto" > Bachelor's/Master's/Engineering degree in industrial chemistry/process engineering or in agri-food technology/</font></font></p> <p><font dir="auto" ><font dir="auto" >Commercial training with experience in sales to industries.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b><u>RESPONSIBILITIES AND CUSTOMER SATISFACTION</u></b></p> <ul> <li>You respect the SOFITEL product, know the Concept, adhere to it and apply it in its entirety.</li> <li>Out of respect for others, you are attentive to your personal hygiene and have impeccable attire.</li> <li>You ensure that the premises and equipment are maintained in an irreproachable state of cleanliness.</li> <li>You establish excellent contacts with customers, and constantly develop a commercial attitude.</li> <li>You are constantly concerned about the quality of your work and the service.</li> <li>You are responsible for the condition and presentation of the uniforms made available to you.</li> </ul> <p><b><u>RELATIONAL AND COMMUNICATION RESPONSIBILITIES.</u></b></p> <ul> <li>You participate in Internal Training meetings and put this training into practice.</li> <li>Incoming information: You transmit to your service manager all the useful information for your service as well as the anomalies noted,</li> <li>You receive information concerning your service and your hotel as well as the Brand and the Group.</li> <li>You will have an annual development and orientation interview with your Service Manager.</li> <li>You encourage dialogue with your colleagues and are supportive of your team and the Hotel.</li> <li>You feel concerned by all the activities and by achieving the objectives of the Hotel.</li> <li>You know the possibilities of evolution of your position and manage your promotion through your motivation and your initiatives.</li> <li>Thanks to your honesty and your good morality, you convey the positive image of your company.</li> <li>You will never intervene directly with the kitchen staff, for all questions of organization and working relations, but with the Ma tres d'H tel.</li> <li>You participate in the integration of new hires.</li> </ul> <ul> <li>Training in hotel/restaurant management desired</li> <li>Experience in a similar position</li> </ul> <p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>Training in hotel/restaurant management desired</li> <li>Experience in a similar position</li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a motivated Entry-Level Data and Infrastructure Engineer to join our team in Algeria. This role focuses on two main areas: managing and transforming data from multiple sources into structured formats for analysis, and designing, supporting, and maintaining cloud computing environments. This is an exciting opportunity to gain hands-on experience with cloud technologies, data infrastructure, and digital solutions.</p><p><strong>Key Responsibilities</strong></p><p><strong>Data Management:</strong></p><ul><li>Organize, collect, process, and store data from multiple sources</li><li>Transform raw, unstructured data into usable formats for analysis</li><li>Perform data mapping and quality control across one or more data sources</li><li>Assemble large, complex datasets meeting business requirements</li><li>Support data loading, migration, and retrieval tasks</li><li>Advise on data governance, policies, roles, and dataflow</li><li>Assess company data and infrastructure environments and propose improvements</li><li>Work with stakeholders including data, design, product, and executive teams to resolve data-related technical issues</li></ul><p><strong>Infrastructure & Cloud Support:</strong></p><ul><li>Design, plan, manage, maintain, and support cloud computing environments (AWS, Azure, Google Cloud)</li><li>Collaborate with engineering teams to ensure digital applications run efficiently on cloud infrastructure</li><li>Deploy applications using container technologies such as Docker and Kubernetes</li><li>Maintain existing databases (SQL, NoSQL, Postgres) and related infrastructure</li><li>Debug technical issues in complex stacks involving virtualization, containers, and microservices</li><li>Use API knowledge to design RESTful services and integrate them with existing data providers</li><li>Operate, develop, test, and implement infrastructure systems and hardware with automation in mind</li><li>Install and configure IoT Agora solutions, including network setup and SDK implementation</li><li>Support on-premises applications, including licensing, installation, and configuration</li><li>Maintain accurate and up-to-date documentation on all activities</li><li>Participate in out-of-office on-call rotations as required</li><li>Gain experience with OpenStack, Linux/UNIX, Rackspace, Docker, and Microsoft Azure</li><li>Work with OSDU community code and Schlumberger Enterprise Data Management (EDM) workflows</li></ul><p><strong>What We Offer</strong></p><ul><li>Hands-on experience with cloud computing, data infrastructure, and digital applications</li><li>Mentoring from experienced engineers and IT specialists</li><li>Exposure to real-world projects and customer-facing tasks</li><li>Career development opportunities in data engineering and cloud technologies</li><li>Collaborative and supportive work environment</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications & Experience</strong></p><ul><li>Engineering degree in Computer Science, Information Technology, Data Engineering, Cloud Computing, or related field</li><li>Basic understanding of cloud platforms (AWS, Azure, GCP), virtualization, containers, and data management</li><li>Familiarity with SQL, NoSQL, Docker, Kubernetes, and Linux/UNIX environments is a plus</li><li>Analytical, problem-solving, and organizational skills</li><li>Good communication and teamwork abilities</li><li>Motivation to learn and grow in data and infrastructure engineering</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p> <ul> <li>According to your work plan, you are in charge of putting in place each day, the rooms and their annexes, the general services and common areas of the Hotel.</li> </ul> <p><b>RELATIONAL AND COMMUNICATION RESPONSIBILITIES</b></p> <ul> <li>You participate in Internal Training meetings and put this training into practice.</li> <li>Upward information: You transmit to your service manager all the useful information for your service as well as the anomalies noted.</li> <li>You receive information concerning your service and your hotel as well as the Brand and the Group.</li> <li>You will have an annual development and orientation interview with your Service Manager.</li> <li>You promote dialogue with your colleagues and are supportive of your team and the hotel.</li> <li>You may be required to perform additional tasks, either in your service or in another service.</li> <li>You feel concerned by all the activities and by the achievement of the objectives of the Hotel.</li> <li>Thanks to your honesty and your good morals, you convey the positive image of your company.</li> </ul> <ul> <li>1 - 2 years of experience desired</li> <li>Rigor, organization, discretion</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b><font dir="auto" ><font dir="auto" >COMMERCIAL RESPONSIBILITIES AND CUSTOMER SATISFACTION</font></font></b></p> <ul> <li>You respect the SOFITEL product, know the Concept, adhere to it and apply it in full.</li> <li>Out of respect for others, you are attentive to your personal hygiene and have impeccable attire.</li> <li>You make sure that the premises and equipment are kept in an impeccable state of cleanliness.</li> <li>You establish excellent contacts with customers.</li> <li>You are constantly concerned about the quality of your work and the service.</li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a talented Geophysicist to join our exploration and subsurface team in Algiers. The successful candidate will contribute to seismic data acquisition, interpretation, and analysis to support exploration, development, and production projects.</p><p>Responsibilities:</p><ul><li>Interface consistently with customers, providing advice on processing parameters and best practices.</li><li>Process seismic and geophysical data using appropriate technologies and software tools.</li><li>Ensure timely delivery of processed data to customers according to project schedules.</li><li>Define, build, and submit test jobs; interpret results, provide parameter recommendations, and suggest further testing if required.</li><li>Validate the accuracy and efficiency of all testing and production job sequences.</li><li>Stay up-to-date with advancements in seismic data processing, communication, and data transfer techniques.</li><li>Investigate and report problems encountered during seismic data processing.</li><li>Mentor and guide junior staff to enhance team capabilities.</li><li>Assist the Project Leader with daily project and personnel management, including velocity picking and quality control; organize and delegate work effectively.</li><li>Forecast resource requirements, track project status, and report progress.</li><li>Archive projects and maintain proper documentation for future reference.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s or Master s degree in Geophysics, Earth Sciences, or related field.</li><li>Experience in geophysical data acquisition, processing, and interpretation.</li><li>Proficiency with geophysical software such as Petrel, Kingdom, or OpendTect.</li><li>Strong analytical, problem-solving, and communication skills.</li><li>Knowledge of reservoir characterization and seismic interpretation is a plus.</li><li>Willingness to travel to field locations within Algeria as required.</li></ul><p></p></section>
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Work Location<br>Full-time, in-person, UNIC Algiers<br> Expected duration<br>3 months to 6 months maximum<br> Duties and Responsibilities<br>This position is located in the United Nations Information Centre in Algiers (UNIC Algiers), within the Information Centres Service (ICS), Outreach Division (OD), Department of Global Communications (DGC). The UNIC Algiers is the principal source of information about the United Nations system in Algeria. The UNIC is responsible for promoting public understanding and support for the aims and activities of the United Nations by disseminating UN information materials to a local audience in English, Arabic, and French; engaging local and regional partners; and, overall, bringing the United Nations closer to the people it serves. The intern will support communication activities through visual content production, graphic design assistance and event coverage, contributing to the visibility of UN messages, campaigns and initiatives. The intern is under the direct supervision of direct supervision of the Officer-in-Charge a.i. of UNIC Algiers. The internship is for an initial period of three (3) months with an opportunity for extension up to a maximum of six (6) months depending on the needs of the Department and availability of the intern. The internship is UNPAID and full-time. Interns work five days a week (35 hours) in-person. The intern's duties will include the following: -Assist in the coverage of UN events, campaigns and activities (photography and basic video); -Assist in selecting, editing and organizing visual content in accordance with UN communication standards; -Assist in creating infographics, social media visuals and basic graphic materials; -Assist in the layout and design of communication products (presentations, flyers, briefs, simple reports); -Support the organization and updating of photo and visual archives; -Assist with adapting visual content for digital platforms and social media; -Perform any other communication-related tasks as required.<br> Qualifications/special skills<br>Please note that to qualify for an internship with the United Nations Internship Programme, applicants must meet one of the following requirements: a. Be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher); or, b. Be enrolled in, or have completed, the final academic year of a first university degree programme (minimum bachelor's level or equivalent). Applicants to the UN Internship Programme are not required to have professional work experience. However, a field of study that is closely related to the type of internship that you are applying for is required. Applicants must be enrolled in, or have completed, the final academic year of a Bachelor’s degree in Communication, Graphic Design, Multimedia, Political Science, Public Affairs or a related field, with a demonstrated interest in visual communication, digital content and media production. Applicants must be a student in the final year of the first university degree (bachelor or equivalent), Master’s or Ph.D. Programme or equivalent, or have completed a Bachelor’s, Master’s or PH.D. Programme. Do you meet any of the above criteria? If yes, please indicate which one and attach proof to the application. Please note that you will have to provide an official certificate at a later stage. Applicants must also: -Be computer literate in standard software applications. -Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the UN Charter. -Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views. -Have good knowledge of standard software applications, especially MS Word, MS PowerPoint, and MS Teams. -The ability to draft news articles and/or social media posts is desirable. -The ability to design surveys and polls is desirable. -Basic knowledge of graphic design and visual content creation tools (Canva, Adobe or equivalent) is desirable. -Interest in photography, visual storytelling and digital communication is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this internship fluency in spoken and written Arabic is required. Knowledge of English or French is desirable. Knowledge of an additional official UN language is desirable.<br> Additional Information<br>Not available.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, emails and chats; Escalating complex cases to the internal team; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent French & English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience supporting time and attendance software and/or workforce management systems from a support perspective, rather than solely as an end user.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<p><strong>1. JOB PURPOSE </strong></p><br><br><p>The jobholder is responsible to actively promote DHL’S range of E-com products and services, liaise for the equipment, manage installation, support clients and impart training & system integrations. Train & support New E-Com Advisor, maintain e-Com Inventory </p><br><br><p><strong>2. PRINCIPAL ACCOUNTABILITIES </strong></p><br><br><p>1. Install E-com tools for new customers and conduct capability demonstrations for new or potential customers to enhance the competitive advantage of using DHL for our customers. </p><br><br><p>2. Provide customers – both internal & external user training through road shows and customer evenings respectively on E-com products both on current and new versions of the software to ensure smooth shipment processing for 100% accurate manifest data. </p><br><br><p>3. Evaluate customer needs, provide solutions and customise the E-com products (software and hardware) to meet the customer’s need, without compromising DHL’s standards and also providing customers value-added services. </p><br><br><p>4. Provide support and solutions to the sales team, with regards to any E-com products, training and accompany Sales Team to customer sites for presentations if needed to provide the customer effective utilisation of our systems. Install account rates on Easy Ship systems for customers, upon requests from Sales. </p><br><br><p>5. Select appropriate hardware for each site dependant on volume of shipments / revenue, after consultation with eShippng & Customer Solution Manager to ensure the most effective utilization of technology. </p><br><br><p>6. Evaluate competitor’s shipment processing systems & products via direct on-site comparison with DHL products, feedback from customers and / or any other means of competitor intelligence to drive continuous improvement of our products & systems. </p><br><br><p>7. Ensure that all systems are in good condition, upgraded, tested and functioning properly before deploying to customers to ensure smooth transition with minimal disruption to the user’s business. </p><br><br><p>8. Work closely with the Area team, DZ IT and KUL/PRG team to develop solutions and processes or modifications to existing products to continually exceed customer’s expectations and strengthen DHL’S stronghold as a market leader in the Air Express Industry, by providing value-added service via E-com products and customised solutions. </p><br><br><p>9. Ensure that the Electronic Service Directory file is updated at all sites within the the first 3 weeks of every quarter and new courier guides sent to SPS customers every quarter to ensure data accuracy. </p><br><br><p>10. Check and ensure 100% manifest data return from all SPS sites, as it results in significant cost savings for DHL. </p><br><br><p>11. Provide weekly reports on time as and when requested by the eShippng & Customer Solution Manager. </p><br><br><p>12. Ensure that all our customers using the E-com products are provided efficient and excellent customer service as regards – Logging in of all support calls immediately and attending to them within 24 hours, being on call 24 hours a day even whilst managing the E-com Duty Manager roster every alternate month to attend to any critical system failures for timely restoration, ensure systems are working at all times and in case of breakdown prompt arrangements are made for replacement and the DHL customer server is up at all times so that the external customers can download/upload data files when required. </p><br><br><p>13. Ensure that all mail shot requests from Sales are promptly actioned and proper manifesting is done to ensure timely and accurate data is available to the network. </p><br><br><p>14. Assist the Billing team with reports from client systems to identify any discrepancies in billing so that corrective action (credit notes) can be taken immediately contributing to achievement of DOS targets. </p><br><br><p>15. Conduct a six monthly audit of all client systems and update files for hardware count, serial and model numbers and track calibration of scales to secure control over our systems and also quick recovery in case of breakdowns. </p><br><br><p>16. Organise quarterly meetings with Service Centre Managers and team leaders to discuss any sites identified by couriers as potential for automation or customers with recurring problems like miscodes, etc. so that corrective action can be taken promptly. </p><br><br><p>17. Ensure e-Com objectives are met & report monthly to the E-com Manager. </p><br><br><p>18. e-AWB Allocation Management: Constant allocation of e-AWB to new & existing customers. Ensure maximum utilization of country’s e-AWB’s range </p><br><br><p>19. Daily review and action of CSV pre-print requests and their conversion to e-Customers </p><br><br><p>20. e-uploads Service level maintenance in line with annual KPI's </p><br><br><p>21. Provide on-job training to new e-Com Advisors with complete overview of e-Com department and its objectives. </p><br><br><p>22. Ensure that the e-Com Advisor is able to conduct his daily activities. </p><br><br><p>23. Assisting fresh e-Com Advisors in supporting customer special requirements, S/w Issues and customer support. </p><br><br><p>24. Ensure all aspects of customer service in relation to Customers using DHL's eCom tools and promotion of eCom tools. </p><br><br><p>25. Stock Management: Raise and follow-up orders, secure stocks, maintain re-order level and conduct inventory of the e-Com Store. </p><br><br><p>26. Monitoring Manual waybills supplies & taking actions in line with the process in place at any given time. </p><br><br><p>27. Active participation in selling, coordination & implementation of integration projects as assigned by the eShippng & Customer Solution Manager. </p><br><br><p><strong>3. KNOWLEDGE, SKILLS AND EXPERIENCE </strong></p><br><br><br><ul><li>Possess a BAC + 3 or TS in computer science </li><li>Excellent written as well as verbal communication skills in English. </li><li>Must possess good IT experience (minimum 1 - 3 years) in a service related industry. </li><li>Must hold a degree / diploma in an IT discipline with excellent knowledge of IT skills like networking WAN & LAN, Microsoft applications, basic programming, and troubleshooting on Operating Systems. </li><li>A working knowledge of web development tools would be desirable. </li><li>Working knowledge in computer hardware & software, with a definite interest in helping customers benefit through the use of technology. </li><li>Aptitude to constantly update self of developments and innovations in an extremely volatile technical environment. </li><li>Ability to work independently even under pressure. </li><li>Deadline and target driven. </li><li>Excellent presentations skills. </li><li>Possess a valid DZ Driving licence. </li><li>Good planning and organizing skills. </li><li>Team Player </li><li>Possess high energy levels and enjoys challenge. </li><li>Ability to work effectively and build relationships with Internal as well as External DHL Customers. </li><li>Commercial attitude / business acumen. </li><li>Strong analytical & logical approach towards problem solving. </li></ul><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Deliver outstanding customer support via phone and email; Manage incoming tickets, investigate issues and ensure timely follow-ups; Provide first-level troubleshooting and escalate complex cases when needed; Guide customers through software workflows, settings and configuration screens using documented procedures; Support customers with how-to questions and common accounting workflows; Coordinate with internal specialists regarding escalated cases; Maintain accurate ticket documentation and contribute to knowledge base updates; Keep up with evolving tools, processes and product updates; Handle sensitive customer data with care and security; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Native French; Excellent English communication skills (at least C1 level for both spoken and written); Experience in a customer-facing support role, ideally within a B2B or software environment; Strong communication skills and ability to manage customer expectations professionally; Structured and process-oriented approach to troubleshooting and ticket handling; Ability to investigate issues methodically and follow documented procedures to identify when issues should be escalated; Comfortable navigating complex software, settings, and configuration screens; Fast learner with the ability to master complex software products over time; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Dutch communication skills (at least C1 level for both spoken and written); Experience with ERP or accounting software such as Exact Globe, Exact Online, SAP, Odoo, or similar platforms; Basic bookkeeping or accounting knowledge, including invoicing, general ledger, and accounts payable/receivable concepts; Remote desktop support experience (Splashtop, TeamViewer, AnyDesk); Experience with CRM systems; Basic SQL or database awareness; Familiarity with Peppol or electronic invoicing; Benefits and Perks: Fixed schedule: Monday–Friday, 9am - 5pm, GMT+2; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2W3</span> </div>
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<span>About Us Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions.<br> With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.<br> This opening is on behalf of one of our clients, and we’ll work closely with you to make the process clear and straightforward.<br> Role Overview We are looking for Arabic-speaking AI Content Analysts to support evaluation of a new personalization capability within a leading AI assistant platform.<br> In this role, you will design realistic conversational prompts based on your own context and experiences, then rigorously evaluate how effectively the AI uses personal signals (such as prior conversations or activity context) to produce relevant, grounded, and helpful responses.<br> This position combines creative prompt design, analytical evaluation, and structured quality assessment , making it ideal for candidates with experience in AI evaluation, annotation, content review, or analytical research roles.<br> Responsibilities Design and run short multi-turn conversations (typically 1–5 turns) intended to test AI personalization behavior Create prompts grounded in realistic personal scenarios to evaluate contextual understanding Review AI responses to determine whether personalization is correctly applied Check grounding quality to ensure the model does not invent unsupported claims about the user Evaluate integration quality — confirming personal signals are used naturally (not forced or robotic) Compare two responses side-by-side and determine which is more helpful, natural, and relevant Write clear, structured rationales explaining rankings and referencing specific conversation turns Verify debug information showing whether correct data sources were used Maintain strict workflow hygiene (including deleting evaluation conversations when required) Notes: The role is 100% remote.<br> Preferred countries: Egypt, Ghana, Nigeria, Saudi Arabia 30-40 hours/week commitment.<br> Paid by hours logged and approved.<br> Contracting Model Duration: 2 months+ Strong Arabic proficiency (reading & writing required) — Arabic is the primary evaluation language BS/BA degree or equivalent experience in a relevant field (e.<br>g., Policy, Law, Ethics, Linguistics, Journalism, Computer Science, or a related analytical field) Strong analytical thinking and ability to assess nuanced AI outputs Excellent written communication skills with ability to produce structured evaluation notes High attention to detail when comparing similar responses Ability to work independently in a fully remote environment Reliable desktop/laptop and stable internet connection Willingness to use your primary personal Google account and enable personal data sources for evaluation purposes</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Yassir is the leading super App for on demand, ride-hailing, last-mile delivery, payment services and more, set to change the way daily services are provided. It currently operates in 45 cities across multiple countries. It has already raised $150 million in Series B funding, five times what it raised in its previous round. The raise was with world class investors such as BOND and Y Combinator, which is the precursor of the likes of Airbnb, Stripe, Dropbox, Doordash, among others. We re not just about serving people - we re about creating a marketplace to bring people what they need while infusing social values. We believe that investing in AI will result in scaling our company to create unique value for each and every one of our customers. We are looking for an experienced Product Manager to lead our Artificial Intelligence (AI) initiatives. You will join the team that leads and owns the Product vision and roadmap for AI at Yassir, and you will drive the transformation towards having our marketplace optimized by AI. The AI team works closely with all domains (ride-hailing, delivery, financial services) and joining our team requires challenging the status quo, finding visionary value creation opportunities, and reinventing customer experiences through innovative and pioneering use of AI.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3+ years experience as a Product Manager solving business problems using AI/ML products.</li><li>Demonstrated proficiency in AI technologies, Machine Learning concepts, and a strong technical understanding to effectively communicate and collaborate with development teams.</li><li>Successful track-track record managing Products across remote teams.</li><li>Experience in a rapidly growing company in the mobility, on-demand, or delivery space is a plus.</li><li>BSc/MSc in Engineering, Computer Science, Data Science, or relevant field.</li></ul><p></p></section>