Drupal Developer Jobs in Algeria

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and outgoing calls; Respond , troubleshoot and escalate support requests, including technical issues, via email, phone, chat, scheduled video calls; Maintain regular communication with customers and provide timely updates on open issues and resolutions; Identify, reproduce, and report bugs clearly to Product and Development teams; Gather customer feedback, identify recurring needs, and suggest product improvements to enhance the platform experience; Maintain high service standards by meeting KPIs such as response time, resolution rate, and customer satisfaction; Accurately document all customer interactions in the CRM system; Stay up to date with platform updates, new policies, and industry trends.<br> What you need to succeed in this role: Excellent French and English skills (C1 for both spoken and written); At least 2+ years of experience in Customer Support, SaaS Support, or Technical Support, preferably supporting complex technical solutions similar role is a must ; Strong Excel skills, including VLOOKUP, reporting and data analysis; Excellent problem-solving abilities with a customer-first mindset; Ability to handle multiple tasks and prioritize effectively in a fast-paced environment; High attention to detail and accuracy in managing customer information; Experience with CRM systems; Commitment to delivering high-quality customer service and meeting performance targets; Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with Zendesk is a strong advantage; An analytical mindset with the ability to identify patterns, solve problems, and suggest improvements.<br> Benefits and Perks: Flexible schedule; Inclusive international environment; Compensation in USD; Good bonuses for referring friends Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.<br>No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Office/Unit/Project Description&nbsp; &nbsp;</strong></p><br> <br> <p>Le Programme des Nations Unies pour le développement (PNUD) appuie les efforts du Gouvernement algérien en matière de gouvernance démocratique, de justice et d’État de droit, conformément au Cadre de Coopération pour le Développement Durable (CCDD 2023–2027) et aux Objectifs de Développement Durable, notamment les ODD 5 (égalité des genres) et 16 (paix, justice et institutions efficaces).&nbsp;</p><br> <br> <p>Dans ce cadre, le PNUD met en œuvre plusieurs projets en partenariat avec le Ministère de la Justice, la Direction Générale de l’Administration Pénitentiaire et de la Réinsertion (DGAPR) ainsi que la Cour Constitutionnelle, visant à renforcer l’accès à la justice, promouvoir les droits humains et soutenir l’intégration de l’approche genre dans les politiques publiques.&nbsp;</p><br> <br> <p>Les principales interventions incluent :&nbsp;</p><br> <br> <p><strong>1.Projet « Appui à la réinsertion sociale des détenus – phase 2 (PARSD) »</strong>&nbsp;</p><br> <br> <p>Le projet vise à augmenter les chances de réinsertion sociale des détenus, notamment les détenus radicalisés et les femmes détenues, en accompagnant la DGAPR dans :&nbsp;</p><br> <br> <ul> <li>le renforcement de la coopération entre les services d’évaluation et d’orientation et les services extérieurs,&nbsp;</li> </ul> <br> <ul> <li>la mise en place de conditions adaptées à la prise en charge des détenus radicalisés,&nbsp;</li> </ul> <br> <ul> <li>le renforcement de la prise en charge spécifique des femmes détenues,&nbsp;</li> </ul> <br> <ul> <li>et le développement de l’écosystème de la réinsertion sociale post‑carcérale&nbsp;</li> </ul> <br> <p><strong>2.Projet « Soutien à la carrière des femmes magistrates en Algérie »</strong>&nbsp;</p><br> <br> <p>Le projet vise à créer un environnement favorable à l’évolution professionnelle des femmes magistrates, en levant les obstacles à leur accès aux postes de responsabilité, à travers :&nbsp;</p><br> <br> <ul> <li>la promotion d’évolutions structurelles et de pratiques institutionnelles inclusives,&nbsp;</li> </ul> <br> <ul> <li>le développement de programmes de renforcement de capacités et de mentorat,&nbsp;</li> </ul> <br> <ul> <li>et le renforcement de la coopération internationale pour le partage de bonnes pratiques&nbsp;</li> </ul> <br> <p>Il contribue à l’objectif d’une justice plus inclusive, représentative et efficace.&nbsp;</p><br> <br> <br> <p><strong>3.Projet « Appui à la Cour constitutionnelle »</strong>&nbsp;</p><br> <br> <p>Ce projet vise à renforcer les capacités institutionnelles de la Cour constitutionnelle et à soutenir son rôle dans la consolidation de l’État de droit, notamment à travers :&nbsp;</p><br> <br> <ul> <li>l’appui au renforcement des capacités techniques et institutionnelles,&nbsp;</li> </ul> <br> <ul> <li>l’amélioration des pratiques et mécanismes liés au contrôle de constitutionnalité,&nbsp;</li> </ul> <br> <ul> <li>et le développement d’activités de formation, d’échange et de coopération visant à renforcer la performance et la visibilité de l’institution.&nbsp;</li> </ul> <br> <p>Ces projets contribuent à renforcer l’État de droit, à promouvoir des institutions inclusives et à soutenir la participation effective des acteurs institutionnels dans les domaines de la justice, de la gouvernance et des droits humains.&nbsp;</p><br> <br> <p>Dans ce contexte, le PNUD recrute un(e) Project Associate chargé(e) d’assurer un appui renforcé à la gestion administrative, financière et opérationnelle de ces projets du programme Justice et Etat de droit.&nbsp;</p><br> <br> <p><strong>Scope of WORK</strong>&nbsp;</p><br> <br> <p>Sous la supervision directe de l’Analyste de Programme, le/la Project Associate assure un appui à la gestion quotidienne des projets du Programme Justice et État de droit, en garantissant la mise en œuvre efficace des activités, ainsi que le respect des procédures administratives, financières et de passation des marchés du PNUD.&nbsp;</p><br> <br> <p>Il/elle contribue à la gestion opérationnelle des projets, au suivi des activités, au contrôle budgétaire et à la coordination avec les partenaires, afin d’assurer une exécution fluide et conforme des résultats attendus.&nbsp;</p><br> <br> <p><strong>1.Appui à la mise en œuvre des projets et gestion administrative</strong>&nbsp;</p><br> <br> <ul> <li>Assurer le suivi quotidien de la mise en œuvre des projets conformément aux plans de travail approuvés et aux résultats attendus ;&nbsp;&nbsp;</li> </ul> <br> <ul> <li>Contribuer à la préparation des rapports d’avancement trimestriels et annuels et veiller à leur soumission dans les délais ;&nbsp;&nbsp;</li> </ul> <br> <ul> <li>&nbsp;Assurer la gestion et l’archivage des documents des projets, et maintenir des dossiers organisés et conformes aux procédures du PNUD ;&nbsp;&nbsp;</li> </ul> <br> <ul> <li>Préparer les correspondances administratives et les notes internes ;&nbsp;&nbsp;</li> </ul> <br> <ul> <li>Assurer l’appui logistique et administratif à l’organisation des réunions, ateliers, formations et autres activités ;&nbsp;&nbsp;</li> </ul> <br> <ul> <li>Coordonner avec les unités concernées du PNUD sur les questions administratives et assurer le suivi des actions ;&nbsp;&nbsp;</li> </ul> <br> <ul> <li>Participer aux réunions de coordination des projets et assurer le suivi des décisions prises.&nbsp;</li> </ul> <br> <br> <p><strong>2.Gestion financière et budgétaire</strong>&nbsp;</p><br> <br> <ul> <li>Contribuer à l’élaboration et à la révision des plans de travail annuels (AWP) et des budgets, y compris l’analyse des besoins financiers et des projections ;&nbsp;</li> </ul> <br> <ul> <li>Assurer le suivi budgétaire des projets, y compris le suivi des dépenses, des engagements et de la disponibilité des fonds, et signaler tout écart ;&nbsp;</li> </ul> <br> <ul> <li>Vérifier la conformité des dépenses avec les règles, procédures et politiques du PNUD ;&nbsp;</li> </ul> <br> <ul> <li>Appuyer le traitement et la vérification des demandes de paiement, en veillant à la complétude des pièces justificatives ;&nbsp;</li> </ul> <br> <ul> <li>Assurer le suivi des avances de fonds et leur régularisation dans les délais ;&nbsp;</li> </ul> <br> <ul> <li>Maintenir un système interne de suivi des dépenses garantissant l’exactitude des transactions financières ;&nbsp;</li> </ul> <br> <ul> <li>Identifier et corriger les anomalies financières (transactions non validées, erreurs budgétaires, incohérences) ;&nbsp;</li> </ul> <br> <ul> <li>Maintenir des dossiers financiers précis et complets pour les besoins de reporting et d’audit ;&nbsp;</li> </ul> <br> <p><strong>3.Appui aux achats et à la logistique</strong>&nbsp;</p><br> <br> <ul> <li>Appuyer la mobilisation des biens et services nécessaires à la mise en œuvre des activités conformément aux procédures du PNUD ;&nbsp;</li> </ul> <br> <ul> <li>Préparer les documents d’achats, y compris les termes de références et les spécifications techniques ;&nbsp;</li> </ul> <br> <ul> <li>Assurer la liaison avec les fournisseurs et prestataires de services et suivre l’exécution des contrats ;&nbsp;</li> </ul> <br> <ul> <li>Coordonner les aspects logistiques des activités (réunions, ateliers, formations, événements) ;&nbsp;</li> </ul> <br> <ul> <li>Assurer le suivi et l’archivage approprié des dossiers d’achats et contrats.&nbsp;</li> </ul> <br> <p><strong>4.Coordination du projet et gestion des partenariats</strong>&nbsp;</p><br> <br> <ul> <li>Appuyer l’organisation des Comités de Pilotage et des Comités de Coordination des projets ;&nbsp;</li> </ul> <br> <ul> <li>Assurer la liaison avec les partenaires, les parties prenantes et les membres des comités sous la supervision de l’Analyste de programme ;&nbsp;</li> </ul> <br> <br> <ul> <li>Assurer le suivi de la mise en œuvre des décisions prises lors des réunions de coordination ;&nbsp;</li> </ul> <br> <ul> <li>Maintenir une communication efficace avec les unités concernées du PNUD et les partenaires.&nbsp;</li> </ul> <br> <p><strong>5.Appui à la clôture des projets</strong>&nbsp;</p><br> <br> <ul> <li>Contribuer à la préparation du rapport final de révision des projets ;&nbsp;</li> </ul> <br> <ul> <li>Appuyer le transfert des équipements, documents et actifs aux bénéficiaires nationaux conformément aux procédures du PNUD ;&nbsp;</li> </ul> <br> <ul> <li>Préparer les documents de clôture, notamment les formulaires CDR/FACE pour signature des partenaires ;&nbsp;</li> </ul> <br> <ul> <li>Veiller à la finalisation correcte des aspects administratifs et financiers liés à la clôture des projets.&nbsp;</li> </ul> <br> <p><strong>6.Intégration du genre et appui technique</strong>&nbsp;</p><br> <br> <ul> <li>Appuyer l’Analyste de programme sur les questions liées au genre et contribuer à l’intégration de l’approche genre dans les activités du projet ;&nbsp;</li> </ul> <br> <ul> <li>Participer à la mise en œuvre des politiques du PNUD en matière d’égalité de genre ;&nbsp;</li> </ul> <br> <ul> <li>Contribuer aux analyses genre et à leur intégration dans les dimensions programmatiques et opérationnelles ;&nbsp;</li> </ul> <br> <ul> <li>Appuyer l’organisation d’activités de sensibilisation, de formation et de renforcement des capacités sur le genre ;&nbsp;</li> </ul> <br> <ul> <li>Contribuer au processus du label « Gender Equality Seal » et aux initiatives de prévention du harcèlement sexuel ;&nbsp;</li> </ul> <br> <ul> <li>Fournir un appui technique aux partenaires (gouvernement, agences des Nations unies, etc.) sur les questions de genre.&nbsp;</li> </ul> <br> <p><strong>7.Appui au rôle d’assurance projet</strong>&nbsp;</p><br> <br> <ul> <li>Appuyer l’Analyste de programme dans les fonctions d’assurance projet, notamment :&nbsp;&nbsp;</li> </ul> <br> <ul> <li>Assurer une liaison efficace avec les membres du Comité de Pilotage ;&nbsp;</li> </ul> <br> <br> <ul> <li>Contribuer à l’identification et au contrôle des risques du projet ;&nbsp;</li> </ul> <br> <ul> <li>Veiller à l’alignement entre la stratégie du projet et sa mise en œuvre ;&nbsp;</li> </ul> <br> <ul> <li>Assurer la cohérence avec le Programme de Pays du PNUD ;&nbsp;</li> </ul> <br> <ul> <li>Contribuer à la durabilité des projets ;&nbsp;</li> </ul> <br> <ul> <li>Faciliter les communications internes et externes ;&nbsp;</li> </ul> <br> <ul> <li>Veiller au respect des règles, procédures et politiques du PNUD ;&nbsp;</li> </ul> <br> <ul> <li>Assurer le suivi des décisions du Comité de Pilotage et des révisions du document de projet.&nbsp;</li> </ul> <br> <p><strong>8.Gestion des connaissances et renforcement des capacités</strong>&nbsp;</p><br> <br> <ul> <li>Appuyer l’organisation de formations, ateliers et activités de renforcement des capacités impliquant les parties prenantes ;&nbsp;</li> </ul> <br> <ul> <li>Identifier, documenter et capitaliser les bonnes pratiques et les leçons apprises ;&nbsp;</li> </ul> <br> <ul> <li>Contribuer au partage des connaissances et à la participation aux réseaux et communautés de pratiques ;&nbsp;</li> </ul> <br> <ul> <li>Appuyer le développement de produits de connaissance et de mécanismes de diffusion pour renforcer la visibilité et l’impact du projet.&nbsp;</li> </ul> <br> <p>Le/la titulaire exécute toute autre tâche relevant de son profil fonctionnel jugée nécessaire pour le bon fonctionnement des projets, du bureau et de l’organisation.&nbsp;</p><br> <br> <p><strong>Institutional Arrangement&nbsp;</strong></p><br> <br> <p>Sous la supervision directe de l’Analyste du programme, l’Associé(e) au projet travaillera sous sa responsabilité et rendra compte directement à celui-ci/celle-ci. Il/elle collaborera étroitement avec l’équipe du projet ainsi qu’avec les unités du Bureau pays du PNUD afin d’assurer la bonne exécution des tâches administratives et de gestion financière du projet, conformément aux politiques, procédures et normes du PNUD.&nbsp;</p><br> <br> <p><strong>Competencies&nbsp;</strong></p><br> <br> <br> <p><strong>Core</strong>&nbsp;</p><br> <br> <br> <br> <p><strong>Atteindre des résultats</strong>&nbsp;</p><br> <br> <br> <p>Niveau 1 : Planifie et suit son propre travail, prête attention aux détails et fournit un travail de qualité dans les délais impartis.&nbsp;</p><br> <br> <br> <br> <p><strong>Innover</strong>&nbsp;</p><br> <br> <br> <p>Niveau 1 : Ouvert(e) aux idées créatives et aux risques connus, adopte une approche pragmatique de résolution de problèmes et cherche à apporter des améliorations.​&nbsp;</p><br> <br> <br> <br> <p><strong>Apprendre en continu</strong>&nbsp;</p><br> <br> <br> <p>Niveau 1 : Fait preuve d’ouverture d’esprit et de curiosité, partage ses connaissances, apprend de ses erreurs et sollicite des retours.&nbsp;</p><br> <br> <br> <br> <p><strong>S’adapter avec agilité</strong>&nbsp;</p><br> <br> <br> <p>Niveau 1 : S’adapte au changement, gère de manière constructive l’ambiguïté et l’incertitude et fait preuve de flexibilité.&nbsp;</p><br> <br> <br> <br> <p><strong>Agir avec détermination</strong>&nbsp;</p><br> <br> <br> <p>Niveau 1 : Fait preuve de motivation et d’engagement, est capable de travailler sereinement dans des situations difficiles et agit avec confiance.&nbsp;</p><br> <br> <br> <br> <p><strong>Collaborer et établir des partenariats</strong>&nbsp;</p><br> <br> <br> <p>​Niveau 1 : Fait preuve d’empathie et de compréhension envers les autres et construit des relations positives.&nbsp;</p><br> <br> <br> <br> <p><strong>Promouvoir la diversité et l’inclusion</strong>&nbsp;</p><br> <br> <br> <p>Niveau 1 : Respecte et valorise les différences, est conscient(e) des biais inconscients et agit contre toute forme de discrimination.&nbsp;</p><br> <br> <br> <br> <br> <p><i><strong>Cross-Functional &amp; Technical competencies</strong></i>&nbsp;</p><br> <br> <br> <br> <p><strong>Domaine thématique</strong>&nbsp;</p><br> <br> <br> <p><strong>Compétence</strong>&nbsp;</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p><p>CORE WORK ACTIVITIES</p><p>Ensuring Culinary Standards and Responsibilities are Met for Restaurant</p><p>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant. Supervises restaurant kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures. Maintains food preparation handling and correct storage standards. Recognizes superior quality products, presentations and flavor. Plans and manages food quantities and plating requirements for the restaurant. Communications production needs to key personnel. Assists in developing daily and seasonal menu items for the restaurant. Ensures compliance with all applicable laws and regulations regulations. Follows proper handling and right temperature of all food products. Estimates daily restaurant production needs. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Checks the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented and creates decorative food displays.</p><p>Leading Kitchen Team</p><p>Supervises and coordinates activities of cooks and workers engaged in food preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Leads shift teams while personally preparing food items and executing requests based on required specifications. Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensuring and maintaining the productivity level of employees. Ensures employees are cross-trained to support successful daily operations. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p><p>Establishing and Maintaining Restaurant Kitchen Goals</p><p>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc. Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work. Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Effectively investigates, reports and follows-up on employee accidents. Knows and implements company safety standards.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Handles guest problems and complaints. Interacts with guests to obtain feedback on product quality and service levels.</p><p>Managing and Conducting Human Resource Activities</p><p>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes. Manages employee progressive discipline procedures. Participates in the employee performance appraisal process, providing feedback as needed. Uses all available on the job training tools for employees. Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</p><p></p></section>