Drupal Developer Jobs in Algeria
616 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Main Responsibilities:</strong></p><br>
<p>- Create and produce creative and engaging content for various media (social media, website, blog, newsletters, etc.).</p><br>
<p>- Participate in defining the editorial strategy and ensure its proper implementation.</p><br>
<p>- Create visuals, videos, carousels, reels, stories, and other formats adapted to current trends.</p><br>
<p>- Write impactful content while respecting the editorial line and brand tone.</p><br>
<p>- Monitor content performance (engagement, reach, conversions) and suggest areas for improvement.</p><br>
<p>- Ensure constant monitoring of digital trends, creative innovations, and developments on social platforms.</p><br> <p><strong>Secondary Activities:</strong></p><br>
<p>- Collaborate with product, design, marketing and sales teams.</p><br>
<p>- Cover real time live events (trade fairs, conferences, launches, etc.).</p><br>
<p>- Participate in the design of global marketing campaigns.</p><br> <p><strong>Required Skills:</strong></p><br>
<p>Technical:</p><br>
<p>- Video editing tools (DaVinci, Premiere Pro, Canva, CapCut, etc.).</p><br>
<p>- Comfortable with Camera and iPhone</p><br>
<p>- Knowledg light and sound</p><br>
<p>- Excellent writing skills (spelling, syntax, storytelling).</p><br>
<p>- Knowledge of social media codes (Instagram, TikTok, LinkedIn, Facebook, YouTube, etc.).</p><br>
<p>- SEO and content optimization knowledge preferred.</p><br> <p><strong>Soft Skills:</strong></p><br>
<p>- Creativity and aesthetics.</p><br>
<p>- Autonomy and organization.</p><br>
<p>- Responsiveness and adaptability.</p><br>
<p>- Curiosity and constant monitoring.</p><br>
<p>- Teamwork skills.</p><br>
<br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Manage the deployment, configuration, and evolution of Odoo ERP. Train and support users in the use of the ERP. Design, install, and administer IT and network infrastructures. Manage servers, workstations, Wi-Fi, IP telephony, and network equipment. Deploy and administer cybersecurity, backup, access control, and video surveillance solutions. Ensure the availability, security, and performance of the information system. Provide technical support to users. Participate in the digitalization of business processes and the progressive integration of Artificial Intelligence solutions. Support IT infrastructure development, relocation, and reorganization projects. Conduct technological monitoring and propose innovative solutions.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Requirements:</h2><ul><li><font dir="auto" ><font dir="auto" >Bachelor's degree (3 years of higher education) or Master's degree (5 years of higher education) in computer science.</font></font></li><li><font dir="auto" ><font dir="auto" >Minimum 4 years of experience in a similar position.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent command of Odoo ERP deployment and administration.</font></font></li><li><font dir="auto" ><font dir="auto" >Strong skills in systems and network administration.</font></font></li><li><font dir="auto" ><font dir="auto" >Good command of IT infrastructure, cybersecurity, virtualization, backup and telecommunications.</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in IT project management and digital transformation is appreciated.</font></font></li><li><font dir="auto" ><font dir="auto" >Analytical mind, autonomy, rigor and sense of organization.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication skills and ability to work with multidisciplinary teams.</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Maintaining the company's accounts under the supervision of an external chartered accountant. Reporting to the accounting department, ensuring compliance with the company's accounting, social, and tax obligations, as well as Group procedures. Performing routine accounting tasks and periodic closings, including journal entries, bank reconciliations, cash flow monitoring, and reconciliation of third-party accounts (customers, suppliers, etc.), fixed asset management, and depreciation. Designing and implementing Group accounting procedures within the subsidiary. Creating and managing monthly reports for senior management. Participating in the development of the information system. Conducting any specific analyses requested by senior management. Maintaining the personnel list for payroll processing and monitoring. Participating in inventory counts. Data entry.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You have at least 3 years of experience, ideally gained within an accounting firm and/or the accounting department of a company. You hold a higher education degree in accounting management (Bachelor's level or higher). You have a strong command of Excel and are proficient in accounting and payroll software. You are organized, have a strong work ethic, and possess excellent analytical skills, enabling you to process large volumes of data.</font></font></p><p></p></section>
<h2 class="h5">Job description</h2>
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<span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups, digital agencies, and tech platforms across SaaS, MarTech, FinTech, and EdTech.<br> Unlike traditional outsourcing models, we place you directly with a client where you are hired in-house as a valued member of their team.<br> Job Summary We are looking for a results-driven Account Executive with strong closing experience to join a high-performance sales team.<br> This is a fully remote sales role ideal for professionals who excel at converting qualified leads into paying customers, managing the full sales cycle, and consistently exceeding revenue targets.<br> You’ll work closely with inbound and outbound teams, handling product demos, negotiating deals, and driving revenue growth.<br> This role is perfect for someone who thrives in fast-paced environments and is confident in high-ticket closing.<br> Key Responsibilities Own the full sales cycle—from discovery calls to closing deals Conduct product demos and presentations for qualified prospects Build strong relationships with decision-makers and stakeholders Negotiate pricing, contracts, and terms to successfully close deals Maintain accurate records in CRM systems (e.<br>g., Salesforce, HubSpot) Collaborate with SDRs and marketing teams to optimize conversion rates Consistently meet or exceed monthly and quarterly sales targets Provide feedback on market trends, customer needs, and product positioning ? Fully remote role with flexible working hours ? Work with high-growth international companies ? Clear career progression to Account Executive and beyond ? Performance-based bonuses and incentives ? Direct hire with global clients (not outsourced) ? Ongoing training, mentorship, and sales development support 4+ years of experience in a closing role (Account Executive, Sales Executive, or similar) Proven track record of closing deals and hitting revenue targets Strong experience in B2B sales, preferably in SaaS or tech environments Excellent communication, negotiation, and objection-handling skills Proficiency with CRM tools like HubSpot, Salesforce, or similar Ability to run effective discovery calls and product demos Self-motivated with a results-driven mindset in a remote setup</span> </div>
<h2 class="h5">Job description</h2>
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<span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups, digital agencies, and tech platforms across SaaS, MarTech, FinTech, and EdTech.<br> Unlike traditional outsourcing models, we place you directly with a client where you are hired in-house as a valued member of their team.<br> Job Summary We are looking for a results-driven Account Executive with strong closing experience to join a high-performance sales team.<br> This is a fully remote sales role ideal for professionals who excel at converting qualified leads into paying customers, managing the full sales cycle, and consistently exceeding revenue targets.<br> You’ll work closely with inbound and outbound teams, handling product demos, negotiating deals, and driving revenue growth.<br> This role is perfect for someone who thrives in fast-paced environments and is confident in high-ticket closing.<br> Key Responsibilities Own the full sales cycle—from discovery calls to closing deals Conduct product demos and presentations for qualified prospects Build strong relationships with decision-makers and stakeholders Negotiate pricing, contracts, and terms to successfully close deals Maintain accurate records in CRM systems (e.<br>g., Salesforce, HubSpot) Collaborate with SDRs and marketing teams to optimize conversion rates Consistently meet or exceed monthly and quarterly sales targets Provide feedback on market trends, customer needs, and product positioning ? Fully remote role with flexible working hours ? Work with high-growth international companies ? Clear career progression to Account Executive and beyond ? Performance-based bonuses and incentives ? Direct hire with global clients (not outsourced) ? Ongoing training, mentorship, and sales development support 4+ years of experience in a closing role (Account Executive, Sales Executive, or similar) Proven track record of closing deals and hitting revenue targets Strong experience in B2B sales, preferably in SaaS or tech environments Excellent communication, negotiation, and objection-handling skills Proficiency with CRM tools like HubSpot, Salesforce, or similar Ability to run effective discovery calls and product demos Self-motivated with a results-driven mindset in a remote setup</span> </div>
<h2 class="h5">Job description</h2>
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<strong>À propos de Yassir </strong><br> Yassir est la super application leader des services à la demande dans la région du Maghreb. Notre mission : transformer la façon dont les services du quotidien sont accessibles, grâce à une plateforme innovante et en constante évolution.<br> Présente dans plus de 45 villes à travers plusieurs pays — Algérie, Maroc, Tunisie, Sénégal — ainsi qu'en France et dans divers pays d’Afrique sub-saharienne, Yassir poursuit une expansion rapide sur de nouveaux marchés.<br> Soutenue par des investisseurs internationaux de renom comme BOND et Y Combinator (Airbnb, Stripe, Dropbox, DoorDash), l’entreprise a levé près de 200 millions de dollars, consolidant sa position d’acteur incontournable de la tech africaine.<br> Au-delà de la fourniture de services, notre ambition est de créer un écosystème durable, fondé sur la satisfaction utilisateur et des valeurs sociales fortes.<br><br><p><b>Rôle : Sales Team Leader </b></p><br><ul>
<li>Le Sales Team Leader est responsable du pilotage et de la performance d’une équipe commerciale sur un secteur géographique donné. Il/elle veille à l’atteinte des objectifs de vente, au développement du portefeuille clients et à la montée en compétence de l’équipe. Véritable relais terrain, il/elle garantit l’exécution de la stratégie commerciale et la qualité des relations clients. </li>
</ul><br><p><b>Missions</b></p><br><ul>
<li>Encadrer, accompagner et motiver l’équipe de Sales Representatives afin de garantir l’atteinte des objectifs individuels et collectifs.</li>
<li>Élaborer et déployer les plans d’action commerciaux en fonction des priorités de la zone.</li>
<li>Suivre et analyser les performances commerciales : reporting, KPIs, suivi des ventes et de la prospection.</li>
<li>Participer aux visites terrain avec les équipes pour assurer un coaching opérationnel.</li>
<li>Identifier de nouvelles opportunités commerciales et contribuer à l’expansion du portefeuille clients.</li>
<li>Assurer une relation de qualité avec les clients stratégiques et veiller à leur fidélisation.</li>
<li>Collaborer avec les équipes internes (Ops, Marketing, Support…) pour garantir une exécution optimale des initiatives commerciales.</li>
</ul><br><p><b>Profil recherché</b></p><br><ul>
<li>Formation : Bac+3/5 en commerce, management ou domaine similaire.</li>
<li>Expérience : Minimum 2 à 3 ans d’expérience dans une fonction commerciale terrain, dont au moins 1 an en management d’équipe (idéalement dans la distribution, FMCG ou secteur similaire).</li>
<li>Compétences :
○ Excellentes aptitudes en leadership, coaching et gestion d’équipe.<br>
○ Forte orientation résultats et capacité d’analyse.<br>
○ Maîtrise de la prospection terrain et des techniques de vente.<br>
○ Sens de l’organisation, autonomie et esprit d’initiative.<br>
● Autres : Être véhiculé.<br></li></ul><br> </div>
<h2 class="h5">Job description</h2>
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<span>As part of this mission, we partner with rapidly scaling AI, SaaS, and digital-first organizations to build elite commercial teams capable of driving predictable revenue.<br> This opportunity is with many of our high-growth partner companies — a business operating at the forefront of outbound-led revenue generation and high-ticket B2B sales.<br> The Opportunity We are hiring a (Sales Representative / Closer) on behalf of our clients.<br> What We Offer High earning potential – Commission based role Multiple client assignments to diversify your pipeline and boost earnings.<br> Remote work flexibility – work remotely with a strong internet connection and laptop.<br> Exposure to international clients and AI-driven business systems.<br> If you have a strong record in high-ticket closing and want to work with international clients in a fast-paced, AI-driven sales environment, we’d love to hear from you.<br> We are seeking confident, persuasive, and results-driven Sales Closers to work directly for our clients .<br> You will manage pre-qualified leads provided by our clients and be responsible for closing offers on their behalf.<br> This is a remote, commission-based opportunity ideal for professionals with strong communication skills and experience closing high-ticket offers.<br> Important: You will not be acquiring new clients for AI Acquisition itself; your focus is exclusively on client-assigned pipelines.<br> Key Responsibilities Conduct discovery and sales calls with pre-qualified leads provided by our clients.<br> Manage a diverse portfolio of client accounts to maximize call volume and deal flow.<br> Maintain a high closing rate through consultative selling and strategic follow-ups.<br> Participate in podcast or broadcast-style calls to support brand visibility and lead engagement when needed.<br> Collaborate closely with client account managers to ensure smooth onboarding and client satisfaction.<br> Track all sales activity and performance data using CRM tools.<br> Qualifications 2+ years of experience in B2B sales, account management, or business development, ideally with high-ticket offers or SaaS solutions.<br> Proven track record of closing high-value deals and exceeding sales targets.<br> Excellent English communication skills (spoken and written).<br> Comfortable working flexible hours to align with US time zones.<br> Self-motivated, detail-oriented, and capable of managing multiple accounts simultaneously.<br> Proficient with modern sales, CRM, and automation tools, including: LinkedIn Sales Navigator, HubSpot, Pipedrive Calendly, Slack and Zoom)</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Human Resources Assistant</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the administrative management of personnel (creation and updating of employee files).</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare employment contracts, amendments, certificates and other administrative documents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the recruitment process (posting job offers, screening CVs, organizing interviews).</font></font></li> <li><font dir="auto" ><font dir="auto" >Welcoming and supporting new employees during their integration.</font></font></li> <li><font dir="auto" ><font dir="auto" >Track absences, leave, sick leave and attendance management.</font></font></li> <li><font dir="auto" ><font dir="auto" >Collect and transmit the variable payroll elements to the relevant department.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure compliance with labor regulations and internal procedures.</font></font></li> <li><font dir="auto" ><font dir="auto" >Update HR databases and dashboards.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the organization of training courses and in monitoring the skills development plan.</font></font></li> <li><font dir="auto" ><font dir="auto" >Responding to employee requests regarding HR administrative matters.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the classification and archiving of personnel documents in compliance with confidentiality.</font></font></li> <li><font dir="auto" ><font dir="auto" >Provide administrative support to the human resources department in various HR projects.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Diploma at Bac+2 or Bac+3 level in Human Resources, Management, Administration or in an equivalent field.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prior experience in personnel administration or human resources is an asset.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good mastery of office tools, especially Microsoft Office (Word, Excel, PowerPoint).</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of the principles of labor legislation and HR practices.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent organizational, planning, and prioritization skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of confidentiality, ethics and discretion.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good oral and written communication skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Team spirit, sense of service and good interpersonal skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Rigour, autonomy and ability to work within deadlines.</font></font></li></ul></div></section>
<h2 class="h5">Job description</h2>
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<p><span><span>The Operations Manager Wireline is responsible for supporting the business through the planning, organisation, leadership and management of field operations with a strategic mindset and has an overall responsibility for safety, quality, and financial health of the operation. This includes managing risk, sales, service quality, personnel and business development and various functions such as accounting, purchasing, manufacturing, health & safety, and human resources.</span></span></p><br><p><span><span>Responsibilities:</span></span></p><br><ul><li><p><span><span>Lead execution of all Wireline operational activities determining resource requirements (demand); crew utilisation, asset utilisation and inventory management to positively affect EBITDA</span></span></p><br></li><li><p><span><span>Ensure that the Wireline Product Line maintains its strategic focus on the provision of a quality service to customers</span></span></p><br></li><li><p><span><span>Ensures the organisation is optimally suited to deliver the best job execution with outstanding Service Quality and to systematically evaluate results obtained to further improve products and services. </span></span></p><br></li><li><p><span><span>Regularly assess the resources and support required to perform a safe and high-quality job and ensure strict adherence to Service Quality and Safety Standards</span></span></p><br></li><li><p><span><span>Fosters and leads continuous improvement initiatives to ensure that the internal process within the organisation meet the needs of the business</span></span></p><br></li><li><p><span><span>Conducts regular customer Service Quality Review meetings in conjunction with sales to ensure our services, products and technical support meet their complete satisfaction</span></span></p><br></li><li><p><span><span>Ensure customer Statement of Requirements details equipment verification and is translated into client Standard Operating Procedures</span></span></p><br></li><li><p><span><span>Maintain strong customer relationships, identify customer needs, and ensure alignment with sales on pricing for all bids and quotes; offer solutions, set and manage budgets, and ensure quality of job delivery</span></span></p><br></li><li><p><span><span>Provide technical support to field staff and customers prior to, during, and post job (briefing and debriefing)</span></span></p><br></li><li><p><span><span>Drive forward change initiatives which enhance business performance</span></span></p><br></li><li><p><span><span>Partner with sales in identifying and pursuing new business opportunities within the area</span></span></p><br></li><li><p><span><span>Oversee the creation of Delivery Tickets and that all End of Well (Job) data is recorded, reviewed and approved</span></span></p><br></li><li><p><span><span>Review and approve the final job summary in Weatherford Performance Tracking System; Maintaining strict adherence to Weatherford’s Delivery Ticket Process and implementation and compliance with the usage of FieldFX (where applicable)</span></span></p><br></li><li><p><span><span>Manage equipment maintenance and modifications to remain in accordance with the latest Technical Manuals</span></span></p><br></li></ul><p><span><span>Requirements:</span></span></p><br><ul><li><span><span>Minimum 7 years of Wireline Operations</span></span></li><li><p><span><span>Experience of Cased Hole (preferred) or Open Hole</span></span></p><br></li><li><p><span><span>Minimum 3 years at management level</span></span></p><br></li><li><p><span><span>Experience in the execution of day to day operations and wireline related projects</span></span></p><br></li><li><p><span><span>Previous experience of working in Algeria would be an advantage</span></span></p><br></li><li><p><span><span>2+ years experience of P&L</span></span></p><br></li></ul><p><span><span>Qualifications:</span></span></p><br><ul><li><p><span><span>Bachelor’s degree in an Engineering discipline</span></span></p><br></li></ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Operations Manager Wireline is responsible for supporting the business through the planning, organisation, leadership and management of field operations with a strategic mindset and has an overall responsibility for safety, quality, and financial health of the operation. This includes managing risk, sales, service quality, personnel and business development and various functions such as accounting, purchasing, manufacturing, health & safety, and human resources.</p><p>Responsibilities:</p><ul><li>Lead execution of all Wireline operational activities determining resource requirements (demand); crew utilisation, asset utilisation and inventory management to positively affect EBITDA</li><li>Ensure that the Wireline Product Line maintains its strategic focus on the provision of a quality service to customers</li><li>Ensures the organisation is optimally suited to deliver the best job execution with outstanding Service Quality and to systematically evaluate results obtained to further improve products and services.</li><li>Regularly assess the resources and support required to perform a safe and high-quality job and ensure strict adherence to Service Quality and Safety Standards</li><li>Fosters and leads continuous improvement initiatives to ensure that the internal process within the organisation meet the needs of the business</li><li>Conducts regular customer Service Quality Review meetings in conjunction with sales to ensure our services, products and technical support meet their complete satisfaction</li><li>Ensures customer Statement of Requirements details equipment verification and is translated into client Standard Operating Procedures</li><li>Maintain strong customer relationships, identify customer needs, and ensure alignment with sales on pricing for all bids and quotes; offer solutions, set and manage budgets, and ensure quality of job delivery</li><li>Provide technical support to field staff and customers prior to, during, and post job (briefing and debriefing)</li><li>Drive forward change initiatives which enhance business performance</li><li>Partner with sales in identifying and pursuing new business opportunities within the area</li><li>Oversee the creation of Delivery Tickets and that all End of Well (Job) data is recorded, reviewed and approved</li><li>Review and approve the final job summary in Weatherford Performance Tracking System; Maintaining strict adherence to Weatherford s Delivery Ticket Process and implementation and compliance with the usage of FieldFX (where applicable)</li><li>Manage equipment maintenance and modifications to remain in accordance with the latest Technical Manuals</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 7 years of Wireline Operations Experience of Cased Hole (preferred) or Open Hole</li><li>Minimum 3 years at management level</li><li>Experience in the execution of day to day operations and wireline related projects</li><li>Previous experience of working in Algeria would be an advantage</li><li>2+ years experience of P&L</li><li>Qualifications: Bachelor's degree in an Engineering discipline</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p>Yassir est la super application leader dans le domaine des services à la demande, opérant de manière prédominante dans la région du Maghreb. Yassir a pour mission de révolutionner la manière dont les services quotidiens sont accessibles.<br>Actuellement implantée dans plus de 45 villes à travers plusieurs pays tels que l'Algérie, le Maroc, la Tunisie et le Sénégal, notre présence s'étend aussi sur d'autres pays tels que la France et l'Afrique sub-saharienne.<br>Fortement soutenue par des investisseurs de renommée mondiale tels que BOND et Y Combinator, pionniers d'entreprises telles qu'Airbnb, Stripe, Dropbox, et Doordash, Yassir a réussi à faire de nombreuses levées de fonds équivalentes à presque 200 millions $.<br>Au-delà de la simple prestation de services, notre vision est de créer un marché dynamique visant à satisfaire les besoins de nos utilisateurs tout en insufflant des valeurs sociales fondamentales.</p><br> <p><strong>À propos du rôle :</strong></p><br>
<p>Le <strong>driver acquisition</strong> <strong>agent </strong>doit s’assurer du bon déroulement de l'intégration et le suivi de la relation avec les chauffeurs et livreurs partenaires en veillant au respect des exigences du processus interne. </p><br> <p><strong>Les tâches à accomplir :</strong></p><br>
<ul>
<li>
<p>Établir et piloter un nouveau processus de sélection et de recrutement des partenaires « Drivers »</p><br>
</li>
<li>
<p>Prospecter, recruter et former les partenaires « drivers » afin de développer au mieux notre réseau de « driver »</p><br>
</li>
<li>
<p>Entreprendre les actions nécessaires afin d’amélioration les recrutements et d’optimiser notre offre à travers une répartition optimale des partenaires « drivers » au niveau de nos régions.</p><br>
</li>
<li>
<p>Remonter toute information terrain pertinente à sa hiérarchie et entreprendre les actions nécessaires au besoin.</p><br>
</li>
</ul> <p><strong>Profil : </strong></p><br>
<ul>
<li>
<p>Diplôme de technicien supérieur/ bac+2 et plus en communication, gestion, commerce ou autre </p><br>
</li>
<li>
<p>Une première expérience dans un poste en relation clients est souhaité </p><br>
</li>
<li>
<p>Faire preuve d'un grand sens de l’écoute ; </p><br>
</li>
<li>
<p>Être un bon communicant et posséder d'excellentes qualités humaines </p><br>
</li>
<li>
<p>Esprit autonome </p><br>
</li>
<li>
<p>Résolution de problèmes, orientée solution </p><br>
</li>
<li>
<p>Sens de l’écoute </p><br>
</li>
<li>
<p>Résistant au stress </p><br>
</li>
<li>
<p>Rigueur et intégrité </p><br>
</li>
</ul> <p> <strong>Privilèges :</strong></p><br>
<ul>
<li>
<p>L’occasion rare de changer le monde qui t’entoure de telle sorte qu’il utilise ton produit.</p><br>
</li>
<li>
<p>Nous ne sommes pas juste une app, nous insufflons des valeurs sociales et réinventons la façon dont les services sont fournis dans notre région,</p><br>
</li>
<li>
<p>Des collègues motivés dans un environnement de travail très convivial,</p><br>
</li>
<li>
<p>Participation au lancement de nouveaux projets innovants.</p><br>
</li>
</ul> <p><strong>Avantages :</strong></p><br>
<ul>
<li>
<p>Rémunération compétitive et bonus sur la performance,</p><br>
</li>
<li>
<p>Complémentaire santé,</p><br>
</li>
<li>
<p>Formation continue.</p><br>
</li>
</ul>
<br><br> </div>
<h2 class="h5">Job description</h2>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Social Media Video Editor today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Transform raw footage and briefs into ready-to-publish social media content based on reference materials and specific guidelines; Edit content to match the required pacing, visual style, and effects; Perform color correction and color grading to ensure a polished final look; Clean, mix, and optimize audio, including reusing or replacing soundtracks and refining voiceovers; Generate, review, and verify subtitles for accuracy and readability.<br> What you need to succeed in this role: Excellent English skills (at least C1 level); Strong portfolio of 10+ published and successful Instagram/TikTok videos is a must; Strong practical understanding of food and dishes; Highly adaptable and comfortable working in a fast-paced environment; Proactive, driven, and solution-oriented, with a strong sense of initiative; Flexible, reliable, organized, and detail-oriented; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 9 AM - 6 PM GMT+2; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Video Editor who thrives on delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3FZ</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Teams <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Maintaining Guest Services and Front Desk Goals<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Strives to improve service performance.<br>• Provides immediate assistance to guests as requested.<br>• Ensures employees understand customer service expectations and parameters.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>Implementing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.<br>• Manages payroll administration.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Participates in employee progressive discipline procedures.<br>• Uses all available on the job training tools for employees.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises on-going training initiatives and conducts training when appropriate.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Maintains high visibility in public areas during peak times.<br>• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>• Performs Front Desk duties in high demand times.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" ><b><u><font dir="auto" ><font dir="auto" >Fleet Manager</font></font></u></b></font></font></p><p><b><u><font dir="auto" ><font dir="auto" ><br></font></font></u></b></p><p> <b> <u><font dir="auto" ><font dir="auto" >Operational management of the park</font></font></u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Ensure daily monitoring of vehicles (assignments, availability, returns)</font></font></li> <li><font dir="auto" ><font dir="auto" >Track claims, breakdowns and incidents</font></font></li> <li><font dir="auto" ><font dir="auto" >to be the point of contact for employees regarding their vehicle-related needs</font></font></li> <li><font dir="auto" ><font dir="auto" >Exchanges with teams in France regarding movements, needs, etc.</font></font></li> </ul> <p> <b> <u><font dir="auto" ><font dir="auto" >Administrative and contractual management</font></font></u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Monitor rental agreements</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare for vehicle renewals and returns</font></font></li> <li><font dir="auto" ><font dir="auto" >Maintaining relationships with rental companies and service providers</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage contract amendments and modifications</font></font></li> <li><font dir="auto" ><font dir="auto" >Place orders in the ERP</font></font></li> <li><font dir="auto" ><font dir="auto" >Invoice validation</font></font></li> <li><font dir="auto" ><font dir="auto" >Tracking claims, insurance matters, and administrative vehicle files</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the installation and operation of the chips on the vehicles.</font></font></li> </ul> <p> <b> <u><font dir="auto" ><font dir="auto" >Financial monitoring and cost optimization</font></font></u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Check the invoices (rental companies, fuel, maintenance)</font></font></li> <li><font dir="auto" ><font dir="auto" >Analyze the fleet costs (TCO, consumption, accident rate)</font></font></li> <li><font dir="auto" ><font dir="auto" >Propose optimization actions</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the development and monitoring of the vehicle fleet budget</font></font></li> <li><font dir="auto" ><font dir="auto" >Calculation of AEN</font></font></li> </ul> <p> <b> <u><font dir="auto" ><font dir="auto" >Technical and regulatory monitoring</font></font></u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Plan and monitor maintenance, technical inspections and repairs</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure compliance with legal obligations (insurance, conformity)</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the updating of park data (files, tools, ERP)</font></font></li> </ul> <p> <b> <u>Reporting et am lioration des process</u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Update the park tracking spreadsheets</font></font></li> <li><font dir="auto" ><font dir="auto" >Produce regular reports (costs, fleet status, incidents)</font></font></li> <li><font dir="auto" ><font dir="auto" >Identify and implement management improvements</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in defining and ensuring compliance with the Car Policy in collaboration with the relevant contact person in France.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >University level (Bachelor's +3/Bachelor's +4)</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of fleet management</font></font></li> <li><font dir="auto" ><font dir="auto" >Administrative and contractual management</font></font></li> <li><font dir="auto" ><font dir="auto" >My proficiency in Excel (tracking, dashboards)</font></font></li> <li><font dir="auto" ><font dir="auto" >Ideally, knowledge of tax aspects (training in French law (TVS, benefits in kind))</font></font></li> <li><font dir="auto" ><font dir="auto" >Analytical capacity (costs, fleet performance)</font></font></li> <li><font dir="auto" ><font dir="auto" >Speaks perfect French</font></font></li></ul></div></section>
<h2 class="h5">Job description</h2>
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<span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, emails and chats; Escalating complex cases to the internal team; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent French & English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience supporting time and attendance software and/or workforce management systems from a support perspective, rather than solely as an end user.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>
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<span>Job Summary We are seeking an experienced, confident, and guest-focused Captain Waiter to join the team at Little Krazy , a whimsical fine-dining destination where exceptional hospitality meets immersive dining.<br> As a Captain Waiter, you are responsible for delivering an outstanding dining experience while leading a designated service section.<br> You will ensure every guest receives attentive, knowledgeable, and personalised service from arrival to departure.<br> Acting as the key link between guests, the kitchen, and front-of-house team, you will coordinate seamless service, mentor junior team members, and uphold the highest standards of hospitality.<br> More than serving food and beverages, you are an ambassador of the Little Krazy experience.<br> Through your professionalism, product knowledge, and genuine hospitality, you will create memorable moments for guests.<br> Instagram: littlekrazy_sa 1 year contract: Visa + flights + basic salary + accommodation + transport all provided for by the company.<br> No expense for candidates.<br> Key Responsibilities Deliver exceptional, personalised table service in accordance with the restaurant's service standards.<br> Take ownership of a designated dining section, ensuring smooth and efficient service throughout each shift.<br> Welcome guests at the table, introduce yourself, and create a warm and engaging dining experience.<br> Present the menu confidently, explaining dishes, ingredients, preparation methods, and daily specials.<br> Provide expert recommendations based on guest preferences, dietary requirements, and allergies.<br> Proactively upsell premium menu items, signature beverages, desserts, and chef's specials to enhance the guest experience and maximise revenue.<br> Accurately take food and beverage orders and enter them into the POS system.<br> Coordinate with the kitchen and bar teams to ensure orders are prepared and served accurately and within service standards.<br> Monitor guest satisfaction throughout the dining experience, anticipating needs and responding promptly to requests.<br> Resolve guest concerns professionally and escalate issues to management where appropriate.<br> Lead and support waiters and food runners within your section, ensuring service standards are consistently maintained.<br> Assist in training, coaching, and mentoring junior front-of-house team members.<br> Ensure tables are properly set, maintained, and reset in accordance with restaurant standards.<br> Process guest bills accurately and efficiently, ensuring a seamless payment experience.<br> Maintain comprehensive knowledge of all food, beverage, and promotional offerings, including allergens and dietary requirements.<br> Ensure compliance with food safety, hygiene, and health and safety standards.<br> Maintain impeccable grooming, professionalism, and presentation while representing the Little Krazy brand.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) & Flights into the country for non-citizens Accommodation Transportation Allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> 1–3 years’ experience as a Captain Waiter or Senior Waiter in a premium restaurant, luxury hotel, or fine-dining restaurant A warm, engaging, and professional approach with a genuine passion for hospitality.<br> Fluent in Arabic and English with excellent verbal communication skills.<br> Outgoing, confident, and charismatic personality.<br> Excellent communication and interpersonal skills.<br> Strong understanding of food and beverage service, with ability to upsell effectively.<br> Team player who thrives in a fast-paced, dynamic environment.<br> Excellent food and beverage knowledge, including menu pairings, allergens, and dietary requirements.<br> Experience using restaurant POS systems.<br> Proven ability to remain calm, organised, and efficient in a fast-paced environment.<br> Impeccable personal presentation and professional demeanour.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>