CS Cart Jobs in Algeria in Algeria 2026

2 to 5 years Naukri Gulf

IT Support Technician

On-site - Algeria - Alger 22 July 2026

Information Technology

<ul> <li>Provide first and second level technical support to users.</li> <li>Install, configure and maintain workstations, printers and peripherals.</li> <li>Diagnose and resolve hardware, software and network incidents.</li> <li>Ensure the deployment and support of third-party business software (ERP, Sage, Microsoft Office, etc.).</li> <li>Manage user accounts, access rights and computer equipment.</li> <li>Write up the technical procedures and ensure the reporting of interventions.</li> </ul> <ul> <li>Advanced Technician Diploma, Bachelor's Degree or Engineering Degree in Computer Science.</li> <li>Desired experience in IT support.</li> <li>Good mastery of Windows systems and Microsoft Office.</li> <li>Good organizational skills, analytical mind and responsiveness.</li> <li>Good interpersonal skills and ability to work in a team.</li> </ul> If you match these profiles, please send your CV by clicking on the apply tab Alger Zeralda

0 to 0 years Naukri Gulf

Computer scientist

On-site - Algeria - Alger 2 July 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><ul> <li>Install, configure and update computer hardware and software.</li> <li>To ensure preventive and corrective maintenance of the IT infrastructure.</li> <li> Managing the computer network : installation, administration and monitoring.</li> <li>Diagnose and resolve technical incidents.</li> <li>Provide user support (helpdesk).</li> </ul> <ul> <li>Computer science training (minimum Bac+2: BTS, DUT or Bachelor's degree in computer science).</li> <li>Proficiency in Windows and Linux environments, as well as computer networks.</li> <li>Sense of service, autonomy and good organizational skills.</li> <li>Good interpersonal skills, rigor and adaptability.</li> </ul> If you match this profile, please send your CV by clicking on the apply tab Algiers Ouled Fayet</div></section>

0 to 0 years Bayt

Technical Support Consultant

Remote - Algeria 29 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI. What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); At least 1–2 years of proven experience in a Technical Support role; Experience translating technical issues for non-technical users (high EQ); Experience reproducing and troubleshooting complex technical issues using browser tools, logs, and changelogs; Solid understanding of engineering workflows, including releases, migrations, and potential user impact; Ability to clearly distinguish product bugs from user environment issues and third-party limitations; Experience escalating incidents with structured documentation (impact, timeline, reproduction steps); Experience reading logs (e. g, Jason) in tools like Grafana; Familiarity with marketplace or reselling platforms AI-first mindset, using AI tools to reduce repetitive work and improve support efficiency Hands-on experience with Zendesk and Linear (or similar ticket-tracking systems); Strong organizational skills, including tracking patterns, running retrospectives, and turning insights into actionable feedback; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms. Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . Internal job code: 3G3 </div>

1 to 5 years Naukri Gulf

Senior IT Technician

On-site - Algeria - Alger 27 July 2026

Information Technology

Ensure the installation, configuration, and maintenance of the IT infrastructure (workstations, servers, peripherals). Guarantee the availability, security, and performance of IT systems and networks. Manage technical support interventions for users (diagnosis, troubleshooting, assistance). Participate in the administration of databases and business applications. Follow and implement data backup and recovery procedures.Desired Candidate ProfileProficiency in operating systems (Windows, Linux, etc.). Strong knowledge of computer networks (TCP/IP, LAN, WAN, VPN). Skills in database management (MySQL, Oracle, SQL Server). Knowledge of virtualization tools (VMware, Hyper-V). Proficiency in office software and industry-specific applications. If you match this profile, please send your CV by clicking on the "Apply" tab. Algiers, Bab El Oued

0 to 0 years Naukri Gulf

IT Manager

On-site - Algeria - Alger 8 July 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Manage the deployment, configuration, and evolution of Odoo ERP. Train and support users in the use of the ERP. Design, install, and administer IT and network infrastructures. Manage servers, workstations, Wi-Fi, IP telephony, and network equipment. Deploy and administer cybersecurity, backup, access control, and video surveillance solutions. Ensure the availability, security, and performance of the information system. Provide technical support to users. Participate in the digitalization of business processes and the progressive integration of Artificial Intelligence solutions. Support IT infrastructure development, relocation, and reorganization projects. Conduct technological monitoring and propose innovative solutions.</div></section><section>Desired Candidate Profile<h2>Requirements:</h2><ul><li>Bachelor's degree (3 years of higher education) or Master's degree (5 years of higher education) in computer science.</li><li>Minimum 4 years of experience in a similar position.</li><li>Excellent command of Odoo ERP deployment and administration.</li><li>Strong skills in systems and network administration.</li><li>Good command of IT infrastructure, cybersecurity, virtualization, backup and telecommunications.</li><li>Experience in IT project management and digital transformation is appreciated.</li><li>Analytical mind, autonomy, rigor and sense of organization.</li><li>Excellent communication skills and ability to work with multidisciplinary teams.</li></ul></section>

0 to 0 years Naukri Gulf

IT Equipment Maintenance and Support Officer

On-site - Algeria - Alger 8 July 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Install, configure, and maintain computer equipment. Provide technical support to users. Diagnose and resolve hardware and software incidents. Perform preventive and corrective maintenance. Track interventions and report anomalies.</div></section><section>Desired Candidate ProfileSenior Technician responsible for the maintenance and support of IT equipment. Experience or knowledge in workstation (PC) maintenance. Proficiency in diagnostic and troubleshooting operations for IT equipment (workstations, printers, scanners). Ability to install, configure, and maintain user equipment. Ability to assist users and manage first-level incidents. Customer service oriented, responsive, and able to work in the field. Senior Technician with a night shift profile to handle end-of-day processing tasks. Basic knowledge of computer systems (Windows/Linux) and networks. Basic knowledge of system administration and maintenance (installation, updates, monitoring). Basic knowledge of databases (SQL Server, Oracle, or equivalent): operation, backup, restoration, and performance monitoring. Ability to follow technical procedures, diagnose incidents, and escalate them. Strong organizational skills, attention to detail, and ability to work in a team.</section>

0 to 0 years Naukri Gulf

IT Manager

On-site - Algeria - Alger 13 May 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Supervise and maintain the hotel's computer systems <ul> <li>Manage networks, servers, Wi-Fi systems and computer equipment</li> <li>Ensuring the proper functioning of hotel software</li> <li>Ensuring the security of customer data and IT systems</li> <li>Providing technical support to the various departments of the hotel</li> <li>Coordinate the installation, updates and maintenance of IT equipment</li> <li>Manage backups and incident recovery plans</li> <li>Collaborating with IT suppliers and service providers</li> <li>Train staff in the use of computer tools</li> <li>Ensure compliance with the group's IT standards and procedures</li> </ul></div></section><section>Desired Candidate ProfileDesired profile: <ul> <li>Bac +5 level training in computer science and/or specialized Master's degree in computer science.</li> <li>Experience in a similar role and in the hotel industry</li> <li>Good knowledge of hotel management software</li> <li>Master's degree in networks, systems and cybersecurity</li> <li>Strong sense of service and ability to work under pressure</li> </ul> Required skills: <ul> <li>Team management and leadership</li> <li>Excellent problem-solving skills</li> <li>Organization and management of priorities</li> <li>Good communication skills</li> <li>Knowledge of hotel technologies and user support</li> </ul> Professional experience required: Minimum 5-6 years of prior experience in IT, preferably in a managerial role in the hospitality sector.</section>

0 to 0 years Naukri Gulf

IT Manager

On-site - Algeria - Alger 22 May 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">The IT Manager is responsible for the organization, monitoring and implementation of the entire IT and system infrastructure of the hotel. Main tasks: <ul> <li>Supervise and maintain the hotel's computer systems</li> <li>Manage networks, servers, Wi-Fi systems and computer equipment</li> <li>Ensuring the proper functioning of hotel software</li> <li>Ensuring the security of customer data and IT systems</li> <li>Providing technical support to the various departments of the hotel</li> <li>Coordinate the installation, updates and maintenance of IT equipment</li> <li>Manage backups and incident recovery plans</li> <li>Collaborating with IT suppliers and service providers</li> <li>Train staff in the use of computer tools</li> <li>Ensure compliance with the group's IT standards and procedures</li> </ul></div></section><section>Desired Candidate ProfileDesired profile: <ul> <li>Minimum Bac +5 in computer science and/or specialized Master's degree in computer science.</li> <li>Experience in a similar role and in the hotel industry</li> <li>Good knowledge of hotel management software</li> <li>Master's degree in networks, systems and cybersecurity</li> <li>Strong sense of service and ability to work under pressure</li> </ul> Required skills: <ul> <li>Team management and leadership</li> <li>Excellent problem-solving skills</li> <li>Organization and management of priorities</li> <li>Good communication skills</li> <li>Knowledge of hotel technologies and user support</li> </ul> Professional experience required: Minimum 5-6 years of prior experience in IT, preferably in a managerial role in the hospitality sector.</section>

0 to 0 years Naukri Gulf

IT Network and Infrastructure Engineer

On-site - Algeria - Alger 16 July 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Design and Planning: Design network and infrastructure solutions adapted to the organization's needs; Define strategies for technological evolution and optimization of existing systems; Conduct feasibility studies and propose innovative solutions; Develop technical specifications for infrastructure projects; Plan the necessary capacities and resources. Implementation and Configuration: Install, configure, and deploy network equipment (routers, switches, firewalls, etc.); Configure servers and storage systems; Implement cloud and hybrid solutions; Deploy data backup and recovery solutions; Implement security solutions (firewalls, VPNs, intrusion detection, etc.). Management and Maintenance: Ensure the operational maintenance (MCO) of infrastructures; Monitor network and system performance; Perform preventive and corrective maintenance on equipment; Manage System patches and updates Optimize bandwidth and overall performance IT Security Implement and monitor IT security measures Manage user access and rights Implement security and compliance protocols (ANDPD, ISO 27001, etc.) Ensure the protection of critical data Participate in security audits and penetration tests Supervision and Support Monitor IT equipment 24/7 (in coordination with the support team) Respond quickly to breakdowns or incidents Diagnose and resolve complex technical problems Provide technical support to other IT teams Document incidents and solutions Documentation and Technology Watch Develop and update comprehensive technical documentation Maintain up-to-date infrastructure mapping Write installation, operation, and maintenance procedures Conduct continuous technology watch Propose continuous training and improvements</div></section><section>Desired Candidate ProfileMaster's degree in Network and IT Infrastructure Engineering. Experience in a similar role. If you match this profile, please send your CV by clicking on the "Apply" tab.</section>

0 to 0 years Naukri Gulf

Technology Development & Transfer Engineer

On-site - Algeria - Alger 14 July 2026

Engineering

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Ensure the industrial integration of new products from OEM partners and support their transfer to manufacturing and packaging operations. Main responsibilities include: reviewing supplier technical documentation; participating in feasibility studies; developing manufacturing and quality control procedures; conducting pilot tests; training production teams; participating in equipment qualification; contributing to technical investigations in case of non-conformity; and providing post-launch technical support for products.</div></section><section>Desired Candidate ProfileEngineering degree in biotechnology, biological engineering, biochemistry, or biomedical engineering. 2-3 years of experience in the pharmaceutical, biomedical, or medical device industry. Skills: Industrial processes. Process validation. Technical project management. Procedure writing. Technical English. Requirements: Languages: Fluent French. Good command of technical English (reading scientific documentation and communicating with suppliers). Personal qualities: Scientific rigor. Analytical and synthesis skills. Organizational skills. Autonomy and ability to work in a team. Curiosity and interest in innovation.</section>

0 to 0 years Naukri Gulf

Assistant IT INTAJ

On-site - Algeria - Alger 18 May 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><ul> <li>Assist the CTO in the day-to-day management of IT projects and information systems</li> <li>Organize and coordinate technical meetings, prepare minutes, and monitor actions.</li> <li>Manage internal and external communication for the technical department</li> <li>Participate in technological monitoring and the improvement of IT tools</li> <li>Coordinate communication between technical teams and other departments</li> <li>Contribute to the optimization of internal processes and the quality of IT services</li> </ul></div></section><section>Desired Candidate Profile<ul> <li>Bachelor's degree (LMD) / Bac+3 in computer science, administrative support or similar field</li> <li>Proven experience of 3-5 years in a similar role, ideally in an IT environment</li> <li>Excellent organizational and prioritization skills</li> <li>High versatility and ability to handle multiple tasks simultaneously</li> <li>Sense of confidentiality, rigor and professionalism</li> <li>Team spirit, autonomy and proactivity</li> <li>Excellent communication skills</li> </ul></section>

2 to 4 years Naukri Gulf

IT Specialist

On-site - Algeria - Alger 22 July 2026

Information Technology

<ul> <li>Administer and maintain networks (LAN, WAN, Wi-Fi).</li> <li>Install, configure and administer Windows servers (Active Directory, DHCP, DNS, file sharing).</li> <li>Manage backups and contribute to the security of information systems.</li> <li>Install and maintain video surveillance systems (IP cameras, NVR/DVR) and access control devices.</li> <li>Participate in the evolution of the IT infrastructure and propose improvement solutions.</li> <li>To ensure preventive and corrective maintenance of computer equipment.</li> </ul> <ul> <li>Advanced Technician Diploma, Bachelor's Degree or Engineering Degree in Computer Science.</li> <li>Good mastery of Windows network and server administration.</li> <li>Knowledge of cybersecurity, backup and IT infrastructure.</li> <li>Mastery of video surveillance and access control systems.</li> <li>Initiative, autonomy and a sense of responsibility.</li> </ul>

0 to 0 years Naukri Gulf

IT Manager

On-site - Algeria - Alger 25 June 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Participate in defining the strategy and objectives for IT development. Ensure the organization, monitoring, and validation of IT developments. Implement development projects based on user needs. Manage the IT department's budget: ensure control of budgets related to information system upgrades. Plan department activities and ensure adherence to schedules. Install, maintain, and secure the operating and information system. Define the maintenance policy for the computer fleet. Supervise the purchase of IT equipment and software according to expressed needs. Supervise the information network infrastructure and guarantee its operation and security. Define the standards for databases, tools, systems, and networks. Plan maintenance schedules. Define information system quality and security procedures. Identify and address employee needs. Define all internal communication methods necessary for the implementation of new IT projects. Stay informed about technological developments and proactively propose solutions to management. ERP implementation.</div></section><section>Desired Candidate ProfileMaster's degree (or equivalent) in Computer Science. Minimum of 5 years of experience in a similar role. Excellent knowledge of applications and technologies. Thorough understanding of security standards and current cybersecurity risks. Proficient in multi-project management methodologies. Strong interpersonal and listening skills. Proactive and innovative. Excellent written and verbal communication skills. Fluency in technical English.</section>

0 to 0 years Naukri Gulf

IT Sales Technician

On-site - Algeria - Alger 20 May 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Answering phone calls and directing customers <ul> <li>Welcoming and advising customers on IT products</li> <li>To ensure the sale of computer parts and accessories</li> <li>prepare quotes and track orders</li> </ul> Training in computer science, business or equivalent <ul> <li>Experience in sales or customer service preferred</li> </ul></div></section><section>Desired Candidate ProfileTraining in computer science, business or equivalent <ul> <li>Experience in sales or customer service preferred</li> </ul></section>

0 to 0 years Naukri Gulf

Computer Engineer

On-site - Algeria - Alger 4 June 2026

Engineering

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Develop and test applications. Ensure system maintenance and improvement. Participate in IT project management. Write technical documentation.</div></section><section>Desired Candidate ProfileDiploma of engineer or Master's degree in computer science. Experience desired in a similar position.</section>

Full Time 0 to 0 years Bayt

Field Support Engineer

On-site - Algeria 14 July 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview:The primary functions of an AFE is to manage the spares movement inbound and outbound the warehouse, resolution of minor incidents that are raised by our customers and assisting on parts deliveries to Field Engineers & Service Partner Engineers onsite. Incidents and changes can be related to Servers, tape libraries/drives, storage devices, printers, and various other pieces of equipment.Primary Workflow:<ul><li>Spares management inbound and outbound the warehouse</li><li>Handle quarterly stock take in Local Warehouse & Service Partner Warehouses</li><li>Onsite minor break-fix hardware maintenance (Hot swap hard disk replacement, cable reseat, etc)</li><li>Conduct onsite physical & logical audits for proactive sparing.</li><li>Perform quarterly onsite preventive maintenance per assigned customer.</li><li>Handle spare parts deliveries to FE, SeP & client.</li><li>Issuance of IMR’s, POR’s</li><li>Assist VCA’s & BDA’s for investigating missing parts from stock counting.</li><li>Customer communication</li><li>Updating TRT internal procedures</li><li>Learning additional technical and non-technical skills.</li><li>Sourcing Local Service Partners</li><li>Sourcing Local Logistic Partner / Supplier</li></ul> Required Deliverables:<ul><li>Ensure above 95% accuracy between NetSuite inventory database and actual TRT & SeP warehouse spares.</li><li>Ensure all supported incidents or tickets are resolved within SLAs.</li><li>Ensure all customer communication is prompt, professional and reliable.</li><li>Ensure all commitments made to customers are met or re-scheduled with the customer’s knowledge and approval.</li><li>Continuously learn additional technical and non-technical skills</li><li>Escalate calls through the correct channels promptly.</li><li>24 x 7 Support Structure</li><li>Comply fully with company policy to always protect the interests of TRT.</li><li>Ensure local SeP is available for onsite requirements.</li><li>Working with VCA team for local parts sourcing</li></ul>Accountabilities:<ul><li>Local ticket management/status monitoring and make sure they are resolved within SLAs.</li><li>Warehouse inventory movement monitoring</li><li>Ensure warehouse parts labelling & binning is compliant with TRT global standard</li><li>Ensure procedures are properly followed when onsite</li><li>Ensure on time support for spare parts</li></ul>Disaster Recovery:<ul><li>Coordination within FE / SeP team for urgent part requirement onsite</li><li>Handle coordination & keep good working relationships with logistics and service partners.</li><li>Coordination with known local vendors for urgent logistics sparing.</li><li>Coordination with VCA, BDA & GSD division for parts needed for a call.</li><li>Coordination with VCA, BDA & GSD division for inventory movement</li><li>Appropriate escalation to Shift leader or Field Services Team Leader when necessary.</li></ul> Service Call Updates:<ul><li>Ensure timely updating to GSD & FE for calls requiring additional parts on-site.</li><li>Ensure that all onsite service calls under your responsibility are updated to the GSD Team within the agreed Service Level of the client contract.</li></ul>OH&S Work Environment:<ul><li>Ensure that the warehouse or technical work areas remain clean and always organized.</li><li>Ensure that you adhere to ESD procedures.</li><li>Ensure that you adhere to all OHS requirements, including for lifting, cabling, rack mounting, and equipment in rooms that do not obstruct walkways.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Requirements:<ul><li>Candidates must possess a college degree. Training and Certification would be an advantage.</li></ul>· Certification on Various Networking platforms· Strong understanding of Networking fundamentals· Cisco and Juniper Certification preferred.· Solaris – Oracle Certified Professional· VMWare – VMWare Certified Professional· TSM - IBM Certified Deployment Professional <ul><li>Preferably have 7 years up of experience in IT spare parts control & warehouse maintenance</li></ul>Willing to be assigned in TRT office location, and to travel to TRT offices globally on as needed basis.</div>

0 to 0 years Naukri Gulf

Computer Scientist

On-site - Algeria - Alger 15 July 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><ul> <li>Computer scientist</li><li> </li><li>To ensure the functional and technical maintenance of existing software.</li> <li>To train new clients on the use of the software they have acquired.</li> <li>To assist and support users in case of difficulties or problems related to the software.</li> <li>Participate in the development and improvement of IT case studies applications (bug fixes, functional enhancements), under the supervision of a manager who will guide you in carrying out these tasks.</li> </ul> <ul> <li>Engineering degree or Higher Technician diploma in Computer Science, Statistics or Electronics.</li> </ul> Conditions : <ul> <li>Good written and oral communication skills.</li> <li>Workplace: Chevalley (Algiers).</li></ul></div></section>

0 to 0 years Bayt

Technical Support Consultant

Remote - Algeria 21 May 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI. What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems. Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . Internal job code: 2VB </div>

0 to 0 years Bayt

Technical Support Consultant

Remote - Algeria 4 June 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI. What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); Experience with Zendesk, including workflow optimization, automations and support operations; Troubleshooting skills, including the ability to distinguish between product bugs, user environment issues and third-party platform limitations; Experience with Linear or similar modern ticketing and prioritization platforms; Ability to translate technical concepts into clear, user-friendly language and communicate with both engineers and non-technical users; Understanding of software releases, migrations and their potential impact on customers and product performance; Organizational skills, including the ability to identify trends, run support retrospectives and turn insights into actionable feedback; An AI-first approach, using AI tools to reduce repetitive work and improve chatbot/FAQ automation; Ability to read and interpret logs (JSON) and troubleshoot issues using tools such as Grafana, browser developer tools and changelogs; Experience managing incidents, identifying patterns during ticket surges and communicating proactively with customers and internal teams; Understanding of cross-platform web applications, native applications and common data migration risks such as data loss, malformed records and parsing errors; Ability to learn and follow precise procedures; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms. Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . Internal job code: 2ZI </div>

0 to 0 years Naukri Gulf

Computer Technician

On-site - Algeria - Alger 20 May 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><ul> <li>Detect hardware and software failures</li> <li>Repair and maintain computer equipment</li> <li>Install and configure systems and software</li> <li>Ensure the assembly and replacement of computer components</li> <li>Perform functional tests after intervention</li> </ul> <ul> <li>Diploma in computer science, computer maintenance or equivalent</li> <li>Experience desired in a similar position</li> </ul></div></section><section>Desired Candidate ProfileDiploma in computer science, computer maintenance or equivalent Experience desired in a similar position</section>

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