CS Cart Jobs in Algeria
1071 Jobs Found
<ul> <li><font dir="auto" ><font dir="auto" >Provide first and second level technical support to users.</font></font></li> <li><font dir="auto" ><font dir="auto" >Install, configure and maintain workstations, printers and peripherals.</font></font></li> <li><font dir="auto" ><font dir="auto" >Diagnose and resolve hardware, software and network incidents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the deployment and support of third-party business software (ERP, Sage, Microsoft Office, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage user accounts, access rights and computer equipment.</font></font></li> <li><font dir="auto" ><font dir="auto" >Write up the technical procedures and ensure the reporting of interventions.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Advanced Technician Diploma, Bachelor's Degree or Engineering Degree in Computer Science.</font></font></li> <li><font dir="auto" ><font dir="auto" >Desired experience in IT support.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good mastery of Windows systems and Microsoft Office.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good organizational skills, analytical mind and responsiveness.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good interpersonal skills and ability to work in a team.</font></font></li> </ul> <p> <b><font dir="auto" ><font dir="auto" >If you match these profiles, please send your CV by clicking</font></font></b> </p> <p> <b><font dir="auto" ><font dir="auto" >on the apply tab</font></font></b> </p> Alger Zeralda
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" >Install, configure and update computer hardware and software.</font></font></li> <li><font dir="auto" ><font dir="auto" >To ensure preventive and corrective maintenance of the IT infrastructure.</font></font></li> <li> <b><font dir="auto" ><font dir="auto" >Managing the computer network</font></font></b><font dir="auto" ><font dir="auto" > : installation, administration and monitoring.</font></font></li> <li><font dir="auto" ><font dir="auto" >Diagnose and resolve technical incidents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Provide user support (helpdesk).</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Computer science training (minimum Bac+2: BTS, DUT or Bachelor's degree in computer science).</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in Windows and Linux environments, as well as computer networks.</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of service, autonomy and good organizational skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good interpersonal skills, rigor and adaptability.</font></font></li> </ul> <p> <b><font dir="auto" ><font dir="auto" >If you match this profile, please send your CV by clicking</font></font></b> </p> <p> <b><font dir="auto" ><font dir="auto" >on the apply tab</font></font></b> </p><font dir="auto" ><font dir="auto" >Algiers Ouled Fayet</font></font></div></section>
<h2 class="h5">Job description</h2>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); At least 1–2 years of proven experience in a Technical Support role; Experience translating technical issues for non-technical users (high EQ); Experience reproducing and troubleshooting complex technical issues using browser tools, logs, and changelogs; Solid understanding of engineering workflows, including releases, migrations, and potential user impact; Ability to clearly distinguish product bugs from user environment issues and third-party limitations; Experience escalating incidents with structured documentation (impact, timeline, reproduction steps); Experience reading logs (e.<br>g, Jason) in tools like Grafana; Familiarity with marketplace or reselling platforms AI-first mindset, using AI tools to reduce repetitive work and improve support efficiency Hands-on experience with Zendesk and Linear (or similar ticket-tracking systems); Strong organizational skills, including tracking patterns, running retrospectives, and turning insights into actionable feedback; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms.<br> Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3G3</span> </div>
<p><font dir="auto" ><font dir="auto" >Ensure the installation, configuration, and maintenance of the IT infrastructure (workstations, servers, peripherals). Guarantee the availability, security, and performance of IT systems and networks. Manage technical support interventions for users (diagnosis, troubleshooting, assistance). Participate in the administration of databases and business applications. Follow and implement data backup and recovery procedures.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Proficiency in operating systems (Windows, Linux, etc.). Strong knowledge of computer networks (TCP/IP, LAN, WAN, VPN). Skills in database management (MySQL, Oracle, SQL Server). Knowledge of virtualization tools (VMware, Hyper-V). Proficiency in office software and industry-specific applications. If you match this profile, please send your CV by clicking on the "Apply" tab. Algiers, Bab El Oued</font></font></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Manage the deployment, configuration, and evolution of Odoo ERP. Train and support users in the use of the ERP. Design, install, and administer IT and network infrastructures. Manage servers, workstations, Wi-Fi, IP telephony, and network equipment. Deploy and administer cybersecurity, backup, access control, and video surveillance solutions. Ensure the availability, security, and performance of the information system. Provide technical support to users. Participate in the digitalization of business processes and the progressive integration of Artificial Intelligence solutions. Support IT infrastructure development, relocation, and reorganization projects. Conduct technological monitoring and propose innovative solutions.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Requirements:</h2><ul><li><font dir="auto" ><font dir="auto" >Bachelor's degree (3 years of higher education) or Master's degree (5 years of higher education) in computer science.</font></font></li><li><font dir="auto" ><font dir="auto" >Minimum 4 years of experience in a similar position.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent command of Odoo ERP deployment and administration.</font></font></li><li><font dir="auto" ><font dir="auto" >Strong skills in systems and network administration.</font></font></li><li><font dir="auto" ><font dir="auto" >Good command of IT infrastructure, cybersecurity, virtualization, backup and telecommunications.</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in IT project management and digital transformation is appreciated.</font></font></li><li><font dir="auto" ><font dir="auto" >Analytical mind, autonomy, rigor and sense of organization.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication skills and ability to work with multidisciplinary teams.</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Install, configure, and maintain computer equipment. Provide technical support to users. Diagnose and resolve hardware and software incidents. Perform preventive and corrective maintenance. Track interventions and report anomalies.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Senior Technician responsible for the maintenance and support of IT equipment. Experience or knowledge in workstation (PC) maintenance. Proficiency in diagnostic and troubleshooting operations for IT equipment (workstations, printers, scanners). Ability to install, configure, and maintain user equipment. Ability to assist users and manage first-level incidents. Customer service oriented, responsive, and able to work in the field. Senior Technician with a night shift profile to handle end-of-day processing tasks. Basic knowledge of computer systems (Windows/Linux) and networks. Basic knowledge of system administration and maintenance (installation, updates, monitoring). Basic knowledge of databases (SQL Server, Oracle, or equivalent): operation, backup, restoration, and performance monitoring. Ability to follow technical procedures, diagnose incidents, and escalate them. Strong organizational skills, attention to detail, and ability to work in a team.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Design and Planning: Design network and infrastructure solutions adapted to the organization's needs; Define strategies for technological evolution and optimization of existing systems; Conduct feasibility studies and propose innovative solutions; Develop technical specifications for infrastructure projects; Plan the necessary capacities and resources. Implementation and Configuration: Install, configure, and deploy network equipment (routers, switches, firewalls, etc.); Configure servers and storage systems; Implement cloud and hybrid solutions; Deploy data backup and recovery solutions; Implement security solutions (firewalls, VPNs, intrusion detection, etc.). Management and Maintenance: Ensure the operational maintenance (MCO) of infrastructures; Monitor network and system performance; Perform preventive and corrective maintenance on equipment; Manage System patches and updates Optimize bandwidth and overall performance IT Security Implement and monitor IT security measures Manage user access and rights Implement security and compliance protocols (ANDPD, ISO 27001, etc.) Ensure the protection of critical data Participate in security audits and penetration tests Supervision and Support Monitor IT equipment 24/7 (in coordination with the support team) Respond quickly to breakdowns or incidents Diagnose and resolve complex technical problems Provide technical support to other IT teams Document incidents and solutions Documentation and Technology Watch Develop and update comprehensive technical documentation Maintain up-to-date infrastructure mapping Write installation, operation, and maintenance procedures Conduct continuous technology watch Propose continuous training and improvements</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Master's degree in Network and IT Infrastructure Engineering. Experience in a similar role. If you match this profile, please send your CV by clicking on the "Apply" tab.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Ensure the industrial integration of new products from OEM partners and support their transfer to manufacturing and packaging operations. Main responsibilities include: reviewing supplier technical documentation; participating in feasibility studies; developing manufacturing and quality control procedures; conducting pilot tests; training production teams; participating in equipment qualification; contributing to technical investigations in case of non-conformity; and providing post-launch technical support for products.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Engineering degree in biotechnology, biological engineering, biochemistry, or biomedical engineering. 2-3 years of experience in the pharmaceutical, biomedical, or medical device industry. Skills: Industrial processes. Process validation. Technical project management. Procedure writing. Technical English. Requirements: Languages: Fluent French. Good command of technical English (reading scientific documentation and communicating with suppliers). Personal qualities: Scientific rigor. Analytical and synthesis skills. Organizational skills. Autonomy and ability to work in a team. Curiosity and interest in innovation.</font></font></p><p></p></section>
<ul> <li><font dir="auto" ><font dir="auto" >Administer and maintain networks (LAN, WAN, Wi-Fi).</font></font></li> <li><font dir="auto" ><font dir="auto" >Install, configure and administer Windows servers (Active Directory, DHCP, DNS, file sharing).</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage backups and contribute to the security of information systems.</font></font></li> <li><font dir="auto" ><font dir="auto" >Install and maintain video surveillance systems (IP cameras, NVR/DVR) and access control devices.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the evolution of the IT infrastructure and propose improvement solutions.</font></font></li> <li><font dir="auto" ><font dir="auto" >To ensure preventive and corrective maintenance of computer equipment.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Advanced Technician Diploma, Bachelor's Degree or Engineering Degree in Computer Science.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good mastery of Windows network and server administration.</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of cybersecurity, backup and IT infrastructure.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of video surveillance and access control systems.</font></font></li> <li><font dir="auto" ><font dir="auto" >Initiative, autonomy and a sense of responsibility.</font></font></li> </ul> <p><br></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Participate in defining the strategy and objectives for IT development. Ensure the organization, monitoring, and validation of IT developments. Implement development projects based on user needs. Manage the IT department's budget: ensure control of budgets related to information system upgrades. Plan department activities and ensure adherence to schedules. Install, maintain, and secure the operating and information system. Define the maintenance policy for the computer fleet. Supervise the purchase of IT equipment and software according to expressed needs. Supervise the information network infrastructure and guarantee its operation and security. Define the standards for databases, tools, systems, and networks. Plan maintenance schedules. Define information system quality and security procedures. Identify and address employee needs. Define all internal communication methods necessary for the implementation of new IT projects. Stay informed about technological developments and proactively propose solutions to management. ERP implementation.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Master's degree (or equivalent) in Computer Science. </font></font><br><font dir="auto" ><font dir="auto" >Minimum of 5 years of experience in a similar role. </font></font><br><font dir="auto" ><font dir="auto" >Excellent knowledge of applications and technologies. Thorough </font></font><br><font dir="auto" ><font dir="auto" >understanding of security standards and current cybersecurity risks. </font></font><br><font dir="auto" ><font dir="auto" >Proficient in multi-project management methodologies. </font></font><br><font dir="auto" ><font dir="auto" >Strong interpersonal and listening skills. </font></font><br><font dir="auto" ><font dir="auto" >Proactive and innovative. </font></font><br><font dir="auto" ><font dir="auto" >Excellent written and verbal communication skills. </font></font><br><font dir="auto" ><font dir="auto" >Fluency in technical English.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develop and test applications. Ensure system maintenance and improvement. Participate in IT project management. Write technical documentation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Diploma of engineer or Master's degree in computer science. Experience desired in a similar position.</p><p></p></section>
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<p>Overview:</p><p>The primary functions of an AFE is to manage the spares movement inbound and outbound the warehouse, resolution of minor incidents that are raised by our customers and assisting on parts deliveries to Field Engineers & Service Partner Engineers onsite. Incidents and changes can be related to Servers, tape libraries/drives, storage devices, printers, and various other pieces of equipment.</p><p>Primary Workflow:</p><ul><li>Spares management inbound and outbound the warehouse</li><li>Handle quarterly stock take in Local Warehouse & Service Partner Warehouses</li><li>Onsite minor break-fix hardware maintenance (Hot swap hard disk replacement, cable reseat, etc)</li><li>Conduct onsite physical & logical audits for proactive sparing.</li><li>Perform quarterly onsite preventive maintenance per assigned customer.</li><li>Handle spare parts deliveries to FE, SeP & client.</li><li>Issuance of IMR’s, POR’s</li><li>Assist VCA’s & BDA’s for investigating missing parts from stock counting.</li><li>Customer communication</li><li>Updating TRT internal procedures</li><li>Learning additional technical and non-technical skills.</li><li>Sourcing Local Service Partners</li><li>Sourcing Local Logistic Partner / Supplier</li></ul><p><br></p><p>Required Deliverables:</p><ul><li>Ensure above 95% accuracy between NetSuite inventory database and actual TRT & SeP warehouse spares.</li><li>Ensure all supported incidents or tickets are resolved within SLAs.</li><li>Ensure all customer communication is prompt, professional and reliable.</li><li>Ensure all commitments made to customers are met or re-scheduled with the customer’s knowledge and approval.</li><li>Continuously learn additional technical and non-technical skills</li><li>Escalate calls through the correct channels promptly.</li><li>24 x 7 Support Structure</li><li>Comply fully with company policy to always protect the interests of TRT.</li><li>Ensure local SeP is available for onsite requirements.</li><li>Working with VCA team for local parts sourcing</li></ul><p>Accountabilities:</p><ul><li>Local ticket management/status monitoring and make sure they are resolved within SLAs.</li><li>Warehouse inventory movement monitoring</li><li>Ensure warehouse parts labelling & binning is compliant with TRT global standard</li><li>Ensure procedures are properly followed when onsite</li><li>Ensure on time support for spare parts</li></ul><p>Disaster Recovery:</p><ul><li>Coordination within FE / SeP team for urgent part requirement onsite</li><li>Handle coordination & keep good working relationships with logistics and service partners.</li><li>Coordination with known local vendors for urgent logistics sparing.</li><li>Coordination with VCA, BDA & GSD division for parts needed for a call.</li><li>Coordination with VCA, BDA & GSD division for inventory movement</li><li>Appropriate escalation to Shift leader or Field Services Team Leader when necessary.</li></ul><p><br></p><p>Service Call Updates:</p><ul><li>Ensure timely updating to GSD & FE for calls requiring additional parts on-site.</li><li>Ensure that all onsite service calls under your responsibility are updated to the GSD Team within the agreed Service Level of the client contract.</li></ul><p>OH&S Work Environment:</p><ul><li>Ensure that the warehouse or technical work areas remain clean and always organized.</li><li>Ensure that you adhere to ESD procedures.</li><li>Ensure that you adhere to all OHS requirements, including for lifting, cabling, rack mounting, and equipment in rooms that do not obstruct walkways.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Requirements:</p><ul><li>Candidates must possess a college degree. Training and Certification would be an advantage.</li></ul><p>· Certification on Various Networking platforms</p><p>· Strong understanding of Networking fundamentals</p><p>· Cisco and Juniper Certification preferred.</p><p>· Solaris – Oracle Certified Professional</p><p>· VMWare – VMWare Certified Professional</p><p>· TSM - IBM Certified Deployment Professional</p><p><br></p><ul><li>Preferably have 7 years up of experience in IT spare parts control & warehouse maintenance</li></ul><p>Willing to be assigned in TRT office location, and to travel to TRT offices globally on as needed basis.</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Computer scientist</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >To ensure the functional and technical maintenance of existing software.</font></font></li> <li><font dir="auto" ><font dir="auto" >To train new clients on the use of the software they have acquired.</font></font></li> <li><font dir="auto" ><font dir="auto" >To assist and support users in case of difficulties or problems related to the software.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the development and improvement of IT case studies applications (bug fixes, functional enhancements), under the supervision of a manager who will guide you in carrying out these tasks.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Engineering degree or Higher Technician diploma in Computer Science, Statistics or Electronics.</font></font></li> </ul> <p> <b> <u>Conditions :</u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Good written and oral communication skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Workplace: Chevalley (Algiers).</font></font></li></ul></div></section>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); Experience with Zendesk, including workflow optimization, automations and support operations; Troubleshooting skills, including the ability to distinguish between product bugs, user environment issues and third-party platform limitations; Experience with Linear or similar modern ticketing and prioritization platforms; Ability to translate technical concepts into clear, user-friendly language and communicate with both engineers and non-technical users; Understanding of software releases, migrations and their potential impact on customers and product performance; Organizational skills, including the ability to identify trends, run support retrospectives and turn insights into actionable feedback; An AI-first approach, using AI tools to reduce repetitive work and improve chatbot/FAQ automation; Ability to read and interpret logs (JSON) and troubleshoot issues using tools such as Grafana, browser developer tools and changelogs; Experience managing incidents, identifying patterns during ticket surges and communicating proactively with customers and internal teams; Understanding of cross-platform web applications, native applications and common data migration risks such as data loss, malformed records and parsing errors; Ability to learn and follow precise procedures; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms.<br> Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2ZI</span> </div>
<h2 class="h5">Job description</h2>
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<ul><li>The MSL, as a customer facing colleague, will have 90% of their time in the Field.</li><li>Serve as a conduit and resource for Medical Information and customer insights, providing requested information to HCPs as allowed by Pfizer guidance and sharing customer viewpoints with Pfizer as appropriate.</li><li>Maintain required level of knowledge of relevant TA/disease states and Pfizer medicines, providing therapeutic area/product information to both internal and external stakeholders as needed</li><li>Execute Medical strategy and engagement for appropriate assigned customers compliantly coordinating with other Pfizer colleagues as needed to achieve Medical objectives</li><li>Deliver approved medical content about Pfizer medicines and relevant topics in the designated therapeutic area focusing on the relevant stakeholders and customers.</li></ul><br><p><b>ROLE RESPONSIBILITIES</b></p><br><br><ul><li>Understand the priorities of Pfizer Medical Affairs in the respective TA in order to contribute to execute aligned Field Medical tactics</li><li>Provide education on the clinical impact of Pfizer medicines to help inform customer decision-making and improve patient outcome through the communication of real-world data analyses, and medical presentations.</li><li>Provide objective and scientifically sound medical information regarding Pfizer’s medicines and the diseases they prevent through educational programs and scientific collaboration.</li><li>Identify and seek medical engagement from the assigned customers</li><li>Share internally the insights from the customers, and identify opportunities for collaboration to improve patient care</li><li>Execute mutually beneficial customer-specific projects, collaborations, strategic medical partnerships, and non-interventional studies with the goal of advancing quality of care and improving patient outcomes</li><li>Maintain significant market and customer knowledge in an increasingly complex and dynamic marketplace</li><li>Manage a significant volume of projects developed in a field-based environment, while exhibiting the ability to prioritize, successfully implement, and demonstrate excellent judgment skills.</li><li>Demonstrate expertise in communication across multiple channels, including, but not limited to, live and virtual presentations in small or large settings, written communication or virtual conversations</li><li>Optimize patient centricity of Medical communications and deliverables, to ensure that patients remain the ultimate focus</li><li>Appropriately provide Medical support throughout the Investigator Sponsored Research (ISR) process</li><li>Cultivate research and therapeutic area expertise, including familiarity with latest congress data and disease state literature</li><li>To develop and maintain ongoing cross-functional working relationships with Pfizer colleagues within the in-country, above-country and global organisation</li></ul><br><p><b>REQUIREMENTS</b></p><br><br><ul><li>University degree in Medicine or Pharmacy</li><li>1-3 years’ experience in pharmaceutical Industry (Medical, commercial..)</li><li>Prior experience in a respective Therapeutic Area is preferred</li><li>Awareness of pharmaceutical industry codes, policies, local regulations.</li><li>Possess strong analytical, self-awareness, and interpersonal skills</li><li>Demonstrate excellent interpersonal skills: ability to manage and handle conflict constructively</li><li>Strong comprehension and communication skills, including ability to communicate large amounts of scientific information in a manner that is clear and concise</li><li>Demonstrate a strong patient-centric, customer-focused approach with the utmost medical professionalism</li><li>Demonstrate excellent oral and written communication skills</li><li>Demonstrate the ability to Work within a matrixed, multi-disciplinary team</li><li>Well-organized with the ability to be flexible, prioritize multiple demands.</li><li>Rapidly adopt and utilize new digital technology and other resources with medical customers and record medical interactions</li><li>Effectively manage through and be part of the change in an ever-changing and evolving external health care environment</li></ul> <br>Work Location Assignment: On Premise<br><br><p><span><span><span><span><span><span><span><span><span>Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.</span></span></span></span></span></span></span></span></span></p><br><br><br><br><p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on <span><u>Pfizer Careers</u></span>.</p><br><br>&#xa;Medical<br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Technology Buyer</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >Processing supply requests primarily from technical departments</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare the consultation files to select suppliers in a specific committee</font></font></li> <li><font dir="auto" ><font dir="auto" >Analyze and participate in the negotiation of the commercial aspects of the offers</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the conformity of the finalized purchase order files submitted for approval</font></font></li> </ul> <ul> <li> <b><font dir="auto" ><font dir="auto" >University degree in:</font></font></b> </li> <ul> <li><font dir="auto" ><font dir="auto" >Economics</font></font></li> <li><font dir="auto" ><font dir="auto" >Management Sciences</font></font></li> <li><font dir="auto" ><font dir="auto" >Financial Sciences and Accounting</font></font></li> <li><font dir="auto" ><font dir="auto" >Business Sciences</font></font></li> <li><font dir="auto" ><font dir="auto" >Technological Sciences</font></font></li> </ul> <li><font dir="auto" ><font dir="auto" >One (01) year of experience in the field of technical purchasing is preferred.</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Ensure the collection, sorting, and classification of administrative documents and archives. Implement archive management rules (current, intermediate, and permanent). Develop and maintain finding aids (directories, databases, indexes). Ensure the physical and digital preservation of documents (storage conditions, digitization, backup). Manage communication and consultation of archives for internal departments. Ensure compliance with document security and confidentiality procedures. Participate in the implementation of electronic archiving systems. Ensure document management (cataloging, indexing, coding). Contribute to the promotion of the documentary collection (exhibitions, internal publications, etc.). Participate in the development of internal document management procedures. Assist departments in organizing and archiving their documents. Contribute to document and archival audits. Monitoring developments in archival and library science standards</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Academic and professional qualifications required:</font></font></h2><p><font dir="auto" ><font dir="auto" >Bachelor's or Master's degree in Library Science (Archives option).</font></font></p><h2><font dir="auto" ><font dir="auto" >Required experience:</font></font></h2><p><font dir="auto" ><font dir="auto" >03 years.</font></font></p><h2>Techniques :</h2><ul><li><font dir="auto" ><font dir="auto" >Mastery of classification and archiving techniques.</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of document and archival management standards.</font></font></li><li><font dir="auto" ><font dir="auto" >Use of computer tools and document management software.</font></font></li><li><font dir="auto" ><font dir="auto" >Concepts in digitization and electronic archiving.</font></font></li></ul><h2><font dir="auto" ><font dir="auto" >Organizational:</font></font></h2><ul><li><font dir="auto" ><font dir="auto" >Rigor and sense of organization </font></font><span ><font dir="auto" ><font dir="auto" >.</font></font></span></li><li><font dir="auto" ><font dir="auto" >Ability to handle large volumes of documents.</font></font></li><li><font dir="auto" ><font dir="auto" >Respect for deadlines and procedures.</font></font></li></ul><h2><font dir="auto" ><font dir="auto" >Relational:</font></font></h2><ul><li><font dir="auto" ><font dir="auto" >Discretion and respect for confidentiality.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to work in a team.</font></font></li><li><font dir="auto" ><font dir="auto" >Sense of service and communication</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide technical support to users. Solve IT problems. Manage support tickets and contribute to the stability of our IT systems.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Expert in IT problem solving, technical support, and remote assistance. Experience in a similar role.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>This is where </b>your work makes a difference.</p><br><br><br><p>At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.</p><br><br><br><p>Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.</p><br><br><br><p>Here, you will find more than just a job—you will find purpose and pride. </p><br><br><br><br><p><span><b>Summary</b></span></p><br><br><p><span>We are seeking a highly motivated and scientifically driven professional to join our team as a Medical Science Liaison / Scientific Affairs Specialist. In this role, you will act as a trusted scientific partner, providing expert medical and product knowledge to internal and external stakeholders. You will engage with healthcare professionals, key opinion leaders (KOLs), and scientific communities to exchange insights, interpret clinical data, and support evidence-based decision-making.</span></p><br><br><p><span>The ideal candidate brings strong scientific acumen, excellent communication skills, and the ability to navigate complex medical environments while maintaining the highest standards of ethics and compliance.</span></p><br><br><br><p><span><b>Essential Duties & Responsibilities</b></span></p><br><br><ul><li><p><span>Maintain a strong understanding of clinical conditions, disease states, therapies, treatment landscapes, and guidelines</span></p><br><br></li><li><p><span>Critically evaluate medical literature and clinical evidence, translating complex data into clear, balanced insights</span></p><br><br></li><li><p><span>Establish and maintain effective relationships with KOLs, healthcare professionals, scientific societies, and regulatory authorities</span></p><br><br></li><li><p><span>Act as a credible scientific resource, supporting evidence exchange both internally and externally</span></p><br><br></li><li><p><span>Gather and analyze insights on scientific, clinical, and industry trends through various engagement channels</span></p><br><br></li><li><p><span>Communicate complex scientific information in a clear, concise, and structured manner to diverse audiences</span></p><br><br></li><li><p><span>Collaborate cross-functionally across departments, regions, and stakeholders to achieve shared goals</span></p><br><br></li><li><p><span>Support internal teams with scientific and product expertise across a broad range of activities</span></p><br><br></li><li><p><span>Contribute to strategic decision-making and provide solutions to complex challenges within scope of responsibility</span></p><br><br></li><li><p><span>Ensure compliance with policies and regulations, contributing to patient safety and company integrity</span></p><br><br></li><li><p><span>Build strong, trust-based relationships with stakeholders, positioning the company as a valued partner</span></p><br><br></li><li><p><span>Demonstrate adaptability, agility, and a proactive approach to professional development</span></p><br><br></li><li><p><span>Travel extensively (up to 70%) to support field engagement and stakeholder interactions</span></p><br><br></li></ul><br><p><span><b>Qualifications & Experience</b></span></p><br><br><ul><li><p><span>Bachelor’s degree (or equivalent) in health, medical, or life sciences</span></p><br><br></li><li><p><span>Minimum of 3 years’ experience in a hospital setting, pharmaceutical, or medical device industry</span></p><br><br></li><li><p><span>Strong knowledge of clinical environments, disease states, and treatment practices</span></p><br><br></li><li><p><span>Proven ability to evaluate and interpret scientific and clinical data</span></p><br><br></li><li><p><span>Excellent communication and presentation skills with the ability to adapt style to different audiences</span></p><br><br></li><li><p><span>Strong collaboration and teamwork capabilities across multidisciplinary and multicultural environments</span></p><br><br></li><li><p><span>Demonstrated decision-making skills with a focus on risk mitigation and compliance</span></p><br><br></li><li><p><span>High level of integrity, ethics, and professionalism</span></p><br><br></li><li><p><span>Business acumen and strategic mindset</span></p><br><br></li><li><p><span>Self-motivated, agile, and eager to learn and grow</span></p><br><br></li></ul><br><p><span><b>Languages:</b></span></p><br><br><ul><li><p><span>Excellent written and verbal communication skills in <b>French, English, and Arabic</b></span></p><br><br></li></ul><br><br><p><b>Equal Employment Opportunity</b></p><br><br><br><p>Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.</p><br><br><br><br><p><b>Reasonable Accommodations</b><br>Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.</p><br><br><br><br><p><b>Recruitment Fraud Notice</b><br><span>Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.</span></p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Prepare and deliver science courses. Design and correct assessments. Organize and supervise practical work when necessary. Ensure pedagogical follow-up and student evaluation. Participate in class councils, pedagogical meetings, and establishment activities. Ensure compliance with internal regulations and maintain a favorable learning environment. Accompany students in their orientation and academic success.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University degree in a scientific discipline. Mastery of high school programs and pedagogical methods. Sense of organization, pedagogy, rigor, and good interpersonal skills.</p><p></p></section>