CS Cart Jobs in Algeria

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Installation of workstations and testing: Installation of workstations and basic software. Connection of workstations to the network. Compliance with installation procedures. Installation of basic software updates. Testing of workstations. Installation of antivirus software. Workstation support: Training users on basic software and in particular on office products. Evaluation of interventions to determine the means to implement. Corrective maintenance of workstations. Participation in monitoring and the implementation of preventive tests. Assistance and advice to users. Ensure compliance with HSE requirements and their implementation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>BASIC TRAINING: Diploma Technician / Higher Technician. Specialization: IT; One (01) year in the IT field.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>be the first level of technical intervention (first responder) responsible for the maintenance, troubleshooting, and optimization of the WMS application. Automate daily activity reports as well as reporting (monitoring of KPI performance indicators) using reporting tools such as Power BI. Provide necessary support for users of the application. Participate in the implementation of internal integration solutions as well as integration solutions for clients and users. Identify and resolve recurring problems, and propose improvements to IT support work methods to increase efficiency and performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Profile</h2><p>IT or Supply chain</p><p>Good command of Power BI and Excel</p><p>Minimum two years of experience</p><p>Ideally have already worked in a warehousing environment</p><p>Ability to create dashboards and reports</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Description du poste</span></p><br> <p>Le pilote en informatique a pour mission d’assurer le pilotage opérationnel des activités informatiques de son unité (Hypermarché), en veillant à la disponibilité, à la performance et à la sécurité des outils et services informatiques. Il coordonne les actions techniques, suit les incidents, accompagne les utilisateurs et contribue à la continuité ainsi qu’à l’amélioration du système d’information.</p><br> <p><strong><span>Missions Principales</span></strong></p><br> <p><span>1. Pilotage opérationnel</span></p><br> <p>-Assurer le suivi quotidien de l’activité informatique.</p><br> <p>-Coordonner les interventions des équipes internes et des prestataires externes.</p><br> <p>-Suivre les incidents, demandes de support et actions correctives.</p><br> <p>-Contrôler le respect des délais d’intervention et des niveaux de service.</p><br> <p><span>2. Suivi de l’exploitation informatique</span></p><br> <p>-Veiller au bon fonctionnement des équipements, applications, réseaux et systèmes.</p><br> <p>-Participer à la supervision de l’infrastructure informatique.</p><br> <p>-Suivre les opérations de maintenance préventive et corrective.</p><br> <p>-Contribuer à la continuité de service des outils informatiques.</p><br> <p><span>3. Assistance et coordination</span></p><br> <p>-Servir d’interface entre les utilisateurs, les équipes techniques et les prestataires.</p><br> <p>-Recueillir, qualifier et prioriser les besoins ou anomalies signalés.</p><br> <p>-Assurer un suivi régulier de la résolution des incidents.</p><br> <p>-Informer les utilisateurs sur l’état d’avancement des demandes.</p><br> <p><span>4. Reporting et amélioration continue</span></p><br> <p>-Produire les tableaux de bord et indicateurs de suivi d’activité.</p><br> <p>-Analyser les dysfonctionnements récurrents et proposer des actions d’amélioration.</p><br> <p>-Participer à l’optimisation des procédures et des méthodes de travail.</p><br> <p>-Rédiger et mettre à jour la documentation technique et fonctionnelle.</p><br> <p><span>5. Sécurité et conformité</span></p><br> <p>-Veiller à l’application des procédures internes en matière de sécurité informatique.</p><br> <p>-Participer au contrôle des accès, habilitations et bonnes pratiques d’utilisation.</p><br> <p>-Contribuer à la conformité des outils et processus IT avec les exigences de l’entreprise.</p><br> <br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Review technical reports and ensure follow-up of interventions. Ensure follow-up of homologation of finished products and components. Work on, update and follow up on product technical files. Participate in the follow-up and coordination of development projects for finished products and components. Contribute to the continuous improvement of products and processes. Coordinate with different departments to ensure follow-up and validation of product manufacturing on production lines. Ensure correspondence and coordination with local and foreign suppliers for the collection and updating of component and product technical files.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bac+5 Mechanical Engineering, Energy, Electronics, Electromechanics, or equivalent specialty. Experience in a similar position.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Prospect and develop a client portfolio. Promote and sell products and services. Negotiate commercial offers and ensure contract follow-up. Build customer loyalty and guarantee their satisfaction. Achieve sales targets set by management.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Degree in Business, Marketing or a related field. Minimum of 5 years' experience in sales or business development. Excellent command of spoken and written French.</font></font></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Perform and carry out on-site technical missions (installation, maintenance, diagnostics). Work in the workshop for equipment repair, configuration, and preparation. Participate in complex or critical interventions. Provide technical support. Manage technical emergencies and prepare intervention reports. Install and configure equipment on-site. Perform commissioning tests. Work on a variety of tasks. Write detailed intervention reports.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Basic Education Diploma: Higher Technician Diploma or Bac+2/3 in Technology, Computer Science, Electronics, Electrotechnics, or a similar field. Professional Experience: Training in preventive and corrective maintenance; Training in the repair of electronic and computer equipment; Reading technical diagrams; Diagnosis and troubleshooting; Installation and configuration of equipment; Use of measuring tools and technical software; Writing technical reports; Rigor and sense of responsibility; Team spirit; Responsiveness and autonomy; Discipline and adherence to procedures; Good communication with clients and colleagues; Availability for on-site visits. Experience: Minimum 1-3 years in after-sales service, maintenance, or a similar field.</font></font></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job SENIOR INFRASTRUCTURE ARCHITECT (LLD) Job Summary <p>We are seeking an experienced Senior Infrastructure LLD Architect to produce Low Level Design documentation for a large-scale banking infrastructure project. The engagement is remote, contract-based (2 months), and requires immediate availability. The candidate will work as part of a delivery team supporting a structured infrastructure rollout, covering Active Directory, Identity &amp; Access Management, Endpoint Security, PKI, PAM, SIEM, Windows Infrastructure, Provisioning, and ITSM platforms within secure, highly available enterprise environments.</p><br> <p>This is a delivery-focused role. Senior professionals only — 10+ years minimum.</p><br> Key Responsibilities <ul> <li>Produce detailed Low Level Design (LLD) documents and architecture governance artifacts across assigned infrastructure domains.</li> <li>Design and implement Active Directory (AAA) architectures, including multi-forest environments, tenant isolation, RBAC, delegation models, and secure authentication.</li> <li>Architect and manage Microsoft Defender for Endpoint, Intune, endpoint hardening, EDR, vulnerability management, and security compliance.</li> <li>Design and maintain Group Policies (GPOs), security baselines, and endpoint configuration standards.</li> <li>Implement Network Policy Services (NPS) and secure 802.1X authentication solutions using RADIUS and EAP-TLS.</li> <li>Design and manage Microsoft PKI (AD CS), including Offline Root CA, Issuing CAs, certificate lifecycle management, CRL, and OCSP.</li> <li>Support core Microsoft infrastructure services including DNS, DHCP, NTP, DFS, WSUS, File Services, and Bastion Hosts.</li> <li>Design and implement One Identity Safeguard PAM solutions including password vaulting, session management, privileged access governance, and JIT access.</li> <li>Architect and manage Splunk SIEM platforms, including log ingestion, indexing, clustering, monitoring, and security analytics.</li> <li>Design and support MECM/SCCM provisioning and operating system deployment solutions.</li> <li>Develop and optimize ServiceNow Incident Management workflows, integrations, CMDB, SLAs, and escalation processes.</li> </ul> Requirements <ul> <li>Bachelor's degree in Computer Science, Information Technology, Cyber Security, or related field.</li> <li>10+ years of experience in Microsoft infrastructure, security, and enterprise architecture.</li> <li>Strong expertise across: <ul> <li>Active Directory (AD DS)</li> <li>Microsoft Defender for Endpoint</li> <li>Microsoft Intune</li> <li>AD CS / PKI</li> <li>NPS / RADIUS / 802.1X</li> <li>One Identity Safeguard PAM</li> <li>Splunk Enterprise</li> <li>MECM / SCCM</li> <li>ServiceNow</li> <li>PowerShell Automation</li> </ul> </li> <li>Proven experience producing LLD documentation in enterprise delivery environments.</li> <li>Strong understanding of Zero Trust, Identity Security, Privileged Access Management, and Security Operations.</li> <li>Schengen visa holder preferred but not required.</li> </ul> Preferred Certifications <ul> <li>CISSP, CISM</li> <li>Microsoft Cybersecurity Architect Expert</li> <li>Microsoft Identity &amp; Access Administrator</li> <li>Splunk Certified Architect</li> <li>ITIL Foundation</li> <li>One Identity Safeguard Certification</li> </ul> Vertical <p>Technology</p><br> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Missions</b></p><p><font dir="auto" ><font dir="auto" >Design and develop custom modules for Odoo based on user needs.</font></font></p><p><font dir="auto" ><font dir="auto" >Participate in the development of technical and functional specifications.</font></font></p><p><font dir="auto" ><font dir="auto" >Integrate Odoo modules with other third-party systems and services.</font></font></p><p><font dir="auto" ><font dir="auto" >Optimize module performance to ensure a smooth and responsive user experience…</font></font></p><p><font dir="auto" ><font dir="auto" >Write clean, modular, and well-documented code.</font></font></p><p><font dir="auto" ><font dir="auto" >Conduct code reviews to ensure quality and adherence to best practices.</font></font></p><p><font dir="auto" ><font dir="auto" >Implement unit, integration and functional tests to ensure application reliability.</font></font></p><p><font dir="auto" ><font dir="auto" >Ensure application security by adhering to standards and best practices in web development.</font></font></p><p><font dir="auto" ><font dir="auto" >Collaborating closely with design, product and DevOps teams to define features and user interfaces.</font></font></p><p><font dir="auto" ><font dir="auto" >Participate in sprint planning meetings and brainstorming sessions.</font></font></p><p><font dir="auto" ><font dir="auto" >Provide technical support and resolve complex problems encountered by users.</font></font></p><p><font dir="auto" ><font dir="auto" >Document the configurations and procedures.</font></font></p><p><font dir="auto" ><font dir="auto" >Prerequisites</font></font></p><p><font dir="auto" ><font dir="auto" >Proficiency in the Python programming language.</font></font></p><p><font dir="auto" ><font dir="auto" >Experience with the development and customization of Odoo modules.</font></font></p><p><font dir="auto" ><font dir="auto" >Knowledge of PostgreSQL databases.</font></font></p><p><font dir="auto" ><font dir="auto" >Skills in version control (e.g., Git).</font></font></p><p><font dir="auto" ><font dir="auto" >Experience with Agile project management tools (e.g., Jira, Trello).</font></font></p><p><font dir="auto" ><font dir="auto" >Analytical and synthesis skills, ability to proactively solve problems.</font></font></p><p><font dir="auto" ><font dir="auto" >Strong communication skills, ability to work in a team.</font></font></p><p><font dir="auto" ><font dir="auto" >Degree (minimum bac + 3) in computer science, software development or related field.</font></font></p><p><font dir="auto" ><font dir="auto" >At least 3 years of experience in development with Odoo.</font></font></p><p><font dir="auto" ><font dir="auto" >Knowledge of application security principles.</font></font></p><p><font dir="auto" ><font dir="auto" >Workplace</font></font></p><p><font dir="auto" ><font dir="auto" >Ouled Fayet</font></font></p><p><br></p><p><font dir="auto" ><font dir="auto" >Job Benefits</font></font></p><p><font dir="auto" ><font dir="auto" >Pleasant working environment.</font></font></p><p><font dir="auto" ><font dir="auto" >Attractive salary.</font></font></p><p><font dir="auto" ><font dir="auto" >Opportunity for rapid advancement.</font></font></p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Technical Sales Representative</font></font></font></font></p><p><font dir="auto" ><font dir="auto" ><br></font></font></p><p><font dir="auto" ><font dir="auto" >Prospect and develop a client portfolio in the water treatment sector. Analyze client needs and propose suitable technical solutions. Prepare commercial offers, negotiate contracts, and ensure their follow-up. Promote the company's water treatment and filling equipment. Monitor projects from order placement to commissioning. Build customer loyalty and provide after-sales technical support. Conduct market research and technical monitoring.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Good knowledge of water treatment processes and industrial equipment.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent skills in negotiation, communication and customer relations.</font></font></li><li><font dir="auto" ><font dir="auto" >My proficiency with office tools; knowledge of a CRM is an asset.</font></font></li><li><font dir="auto" ><font dir="auto" >Autonomy, organizational skills and results orientation.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >If you match this profile, please send your CV by clicking on the "Apply" tab for Algiers Ouled Chebel.</font></font></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, emails and chats; Escalating complex cases to the internal team; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent French &amp; English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience supporting time and attendance software and/or workforce management systems from a support perspective, rather than solely as an end user.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Design, install, and maintain industrial electrical systems. Diagnose electrical faults and propose appropriate troubleshooting solutions. Participate in the design and improvement of industrial machinery and equipment. Perform testing, commissioning, and adjustments of installations. Develop electrical diagrams and technical documentation. Ensure compliance with quality, safety, and applicable procedure standards. Provide technical support to teams and clients.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Analytical skills, autonomy, rigor and organizational skills. Good interpersonal skills and ability to work in a team.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Ensure the smooth operation of the unit/workshops, ensuring the conformity of manufactured products. Optimize industrial installations and process improvements. Analyze laboratory results to adapt operating parameters for the refinery/workshops under their responsibility. Participate in planning technical shutdown periods for the various units and ensure priorities are established. Define control adjustment instructions for production staff. Propose technical and economic manufacturing objectives in consultation with their supervisor. Participate in the preparation of various weekly and monthly production dashboards using data sheets provided by colleagues to optimize and strengthen process control. Participate in new expansion and improvement projects. Participate in water testing of new installations. Contribute to the annual production report. Ensure process continuity. During job changes, manage intervention requests with the relevant support services, in agreement with your hierarchical superior, particularly during manufacturing meetings. Provide technical support to users and production teams. Execute all tasks and/or missions related to the activity of the Directorate/Service requested by the hierarchy. Ensure the application and compliance of PRPs and report any deviations concerning them. Ensure the application of the HACCP/PRPO plan, make all records and ensure its monitoring. Proficiency in microcomputers: Office automation and Office Suite. Prior experience working on an Information System is a plus. Fluency in Arabic and French. Excellent writing skills. Rigor and organization. Ability to prevent and manage conflicts or sensitive situations and handle emergencies. Proficiency in computer tools (Windows Office, Office 365, etc.). Strong communication skills. Good team management skills with a leadership mindset. If you match this profile, please send your CV by clicking on the "Apply" tab. Boumerdes Ouled Moussa</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Engineering degree in industrial engineering, process engineering, chemical engineering and food engineering</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in the agri-food industry</font></font></li><li><font dir="auto" ><font dir="auto" >My computer skills: Office software and Microsoft Office suite. Previous experience working on an information system is a plus.</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of Arabic and French</font></font></li><li><font dir="auto" ><font dir="auto" >Action-related quality</font></font></li><li><font dir="auto" ><font dir="auto" >Rigour and organisation</font></font></li><li><font dir="auto" ><font dir="auto" >Preventing and managing conflicts or sensitive situations and knowing how to handle emergency situations</font></font></li><li><font dir="auto" ><font dir="auto" >My proficiency with computer tools (Windows Office, or Office 365, etc.)</font></font></li><li><font dir="auto" ><font dir="auto" >Direction of communication av r</font></font></li><li><font dir="auto" ><font dir="auto" >Good team management with a leadership mindset</font></font></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Engineer NSS</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the activities of Routine (daily and weekly checklists, nodes: CORE CS services (MSS/VLR, HSS/UDB/AUC, MGW/SIWF, STP, SBG/MRS, DSC ...etc).</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the correct and proper modification of the parameters of the circuit communication systems following the processing and implementation of Ticket (TT) disorders and Request (CR) charges transmitted by the internal functional relationships...etc.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare the bulletins and reports requested for the attention of regional/central management.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure O&amp;M procedures, preparation and implementation of scripts (DT) at the level of circuit communication network elements.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure periodic cleaning of technical equipment, as needed.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure, according to the schedule established by the competent hierarchy, presence at the workplace during extraordinary events (visits of officials, national elections, legal and/or religious holidays, shifts...etc).</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >BAC+5 type Master and/or State Engineer in Telecommunications, Electronics, Computer Science and/or other equivalent technical fields.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of NSS architectures (2G/3G/4G, and ideally 5G).</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of signaling protocols (SS7, MAP, CAMEL, SIP, Diameter).</font></font></li></ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions.<br> With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.<br> About the Role Our client is a leading industrial technology and engineering organization specializing in warehouse automation, logistics optimization, and digital supply chain solutions.<br> Their teams design, deploy, and support software platforms that control and optimize complex warehouse operations for customers across multiple industries.<br> We are looking for an Application Support Engineer to help maintain and support Warehouse Control Systems (WCS) deployed in production environments.<br> This role combines technical support, troubleshooting, incident management, software maintenance, and customer interaction.<br> The ideal candidate enjoys solving technical issues, working directly with users, and ensuring mission-critical logistics systems operate reliably.<br> CONTRACT: Permanent (CDI) LOCATION: Oullins/Lyon area, France (Hybrid) PROCESS: 3 client interviews NOTE: The client is open to sponsoring the visa and relocation Key Responsibilities Serve as the primary contact for customers requiring application support Manage support tickets and ensure compliance with SLA commitments Investigate, diagnose, and resolve software and system incidents Perform remote troubleshooting and technical interventions Implement corrective actions and temporary workarounds when needed Collaborate with development and technical teams on complex issues Maintain accurate documentation of incidents and resolutions Coordinate on-site interventions when remote support is insufficient Perform preventive maintenance and system audits at customer locations Contribute to improving technical documentation and knowledge bases 3+ years of experience in application support , software maintenance, or technical support roles Strong knowledge of SQL and relational databases Experience with C# , C++ , or object-oriented programming environments Experience troubleshooting software applications in production environments Understanding of Windows-based application ecosystems Ability to analyze incidents and identify root causes Fluent French (written and spoken) Bachelor's degree or higher in Computer Science, Software Engineering, Information Systems, or related field</span> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diagnose and resolve complex incidents (levels 2 &amp; 3) </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide technical support to field technicians and supervisors </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze recurring breakdowns and propose sustainable solutions </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze technical needs and propose appropriate solutions </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage critical situations </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate multi-site interventions if necessary </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure technical communication with the client </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Produce detailed analysis reports </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement corrective and preventive actions </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the improvement of after-sales service procedures </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare detailed technical reports Carry out </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">and manage on-site technical missions </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Intervene in the workshop for equipment repair, configuration and preparation </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide training to the end customer </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the drafting of technical guides </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Train and supervise technicians</font></font></p><p><strong>Desired Candidate Profile</strong></p><h3>Dipl me :</h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Engineer or Master's degree (Bac+5) in technology, electronics, networks and telecommunications, computer science, electrical engineering, electronics or a similar field</font></font><br><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Additional training:</font></font></h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Preventive Maintenance Training, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">IT Security Training, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Systems and Network Management Training, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coding and Programming Training, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Electronic Circuit Repair Training</font></font><br><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of technical tools related to the field of activity:</font></font></h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical and problem-solving skills; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Project management </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">; Professional technical writing; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in evolving IT tools</font></font><br><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowing how to be:</font></font></h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of responsibility, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">analytical and synthesis skills </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">, rigor and organization, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">leadership and teamwork, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">good communication</font></font><br><h3>Exp rience :</h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 2-3 years in preventive and corrective maintenance, Project Manager or similar role, with team supervision experience preferred. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job description validation. HSE standards.</font></font>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Description</b></p><p>SARL GALVARID is looking for a motivated and rigorous technical manager to ensure the technical monitoring of production equipment, participate in the improvement of industrial performance and guarantee the proper functioning of the installations.</p><p>Missions</p><p>Provide technical support for the production lines.</p><p>Supervise preventive and corrective maintenance operations.</p><p>Diagnose and resolve technical faults.</p><p>Ensure the proper functioning of industrial equipment.</p><p>Participate in the continuous improvement of production processes.</p><p>Ensure compliance with safety and quality standards.</p><p>Write technical reports and monitor interventions.</p><p>Profile</p><p>Diploma in electrical engineering, electromechanics, industrial maintenance or equivalent field.</p><p>Experience in the industrial sector is desirable.</p><p>Good knowledge of electrical, mechanical and pneumatic equipment.</p><p>Analytical and problem-solving skills.</p><p>Sense of organization, autonomy and team spirit.</p><p>Residents of Boumerdès or neighboring wilayas preferred.</p><p><font dir="auto" ><font dir="auto" >Other</font></font></p><p><font dir="auto" ><font dir="auto" >Workplace: Hamadi, Boumerdès Province</font></font></p><p>Contract type: Fixed-term contract (with potential for extension depending on profile)</p><p>Availability: Immediate</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Management and optimization of the CEGID ERP system: Lead the integration, implementation, and upgrade project for the CEGID management software. Analyze the needs of different departments (accounting, finance, sales, inventory, etc.) and translate them into functionalities within CEGID. Automate and optimize workflows within the platform. Design customized dashboards, reports, and performance indicators (reporting). Provide training, support, and assistance to users on a daily basis to maximize tool adoption. Manage the relationship with the CEGID software vendor and external service providers/integrators. Infrastructure and network management: Administer and maintain the IT infrastructure (servers, workstations, networks, telephony) in operational condition. Ensure the IT security of the network, access, and data (updates, firewalls, antivirus, backups). Manage user access and authorization policies for the various systems. Provide user support and assistance: Supervise or provide Level 1/Level 2/Level 3 technical support to colleagues. Resolve hardware and software incidents as quickly as possible. Develop IT strategy and project management: Write technical documentation and user procedures. Manage relationships with all IT suppliers and control IT costs.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Education</b>: Bachelor's degree (4-5 years of higher education) in Computer Science or Information Systems. Experience: At least 3-5 years of successful experience in a similar role (IT Manager, ERP Project Manager, or System/ERP Administrator). Key skills: Excellent command of CEGID software (configuration, databases, queries/reporting). Strong system and network administration skills (Windows Server, SQL Server, backup, security). Good analytical skills regarding business processes.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Higher Institute of Science &amp; Technology is seeking a dynamic and experienced Digital Transformation Manager to lead and implement the digital roadmap. This role involves identifying opportunities for process improvement through digitalization, piloting digitalization and dematerialization projects, and coordinating multidisciplinary and technical teams. The successful candidate will ensure change management for users, monitor digital project budgets and deadlines, and define performance indicators for digital initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bac+5 in Computer Science, Information Systems, Management, or equivalent.</li><li>Minimum of 5 years of professional experience in digital project management or digital transformation.</li><li>If you match this profile, please send your CV by clicking on the "apply" tab.</li></ul><p></p></section>