branch manager Jobs - Alger Algeria

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main duties: Operate a crane and handle loads. Responsibilities: Perform pre-shift operations on the lifting equipment (unblocking, stabilization, etc.) and check the condition of the equipment. Access the cab, test transmission systems, etc., and prepare the crane for operation. Operate the crane, position the pulley block, and sling loads. Lift and distribute loads to different locations. Check the condition of the crane, identify any malfunctions, and report them to the supervisor. Put the crane into out-of-service mode and perform end-of-shift safety procedures (power supply, etc.).</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In terms of QHSE (Quality, Health, Safety, and Environment): Respect the general safety instructions and rules in force within the Company and on the Project site; Apply the procedures and rules dictated within the framework of the Integrated Management System; Wear appropriate collective and individual protective equipment (CPE and PPE) at the project level; Respect the safety instructions formulated by the manufacturer, contained in the equipment or machinery user manual; Check the condition of the equipment to ensure the absence of any defects that could harm safety and/or the environment and report any anomalies observed; Maintain equipment after each use, check for and report any leaks (water, fuel, oil) in order to avoid waste and environmental pollution. Operate, handle, and use equipment professionally, carefully, and in strict compliance with safety rules; Recruitment conditions: General education: 3AS (Bachelor's degree) Professional training: Heavy equipment operator training Professional experience: 3 years Availability: Immediate</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A true ambassador of elegance and the art of hospitality, the Guest Relations Agent at Sofitel embodies the excellence of luxury service. Their primary mission is to enhance the stay of every guest, particularly VIP clients and loyalty members. Under the supervision of their superiors, they anticipate every desire, exceed expectations, and create bespoke, tailor-made experiences to showcase the prestige and refinement of the establishment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming guests according to 5-star standards, ensuring ultra-personalized follow-up throughout their stay and precisely executing welcome touches (handwritten notes, personalized gifts) in coordination with Housekeeping and Catering.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Gathering customer feedback daily, handling complex requests and resolving delicate situations with absolute tact and immediate responsiveness to guarantee a seamless stay.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Accurately enter customer profiles and preferences into the hotel management system (PMS).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Refer directly to the Guest Relations Coordinator and the Guest Relations Supervisor for operational management and follow-up of VIP files.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Transmit major incident reports, satisfaction indicators and critical cases to your hierarchy.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Previous successful experience in luxury hotels (5 stars), with a perfect mastery of its codes and standards.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven ability to work in a hierarchical and dynamic team structure.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My perfect and fluent mastery of English, French and Arabic.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Impeccable presentation, natural elegance and excellent written expression for drafting client correspondence.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Innate passion for high-end service, great attention to detail, absolute discretion and strong listening skills to build an immediate bond of trust with a demanding clientele.</font></font></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main duties: Operate a crane and handle loads. Responsibilities: Perform pre-shift checks on the lifting equipment (unlocking, stabilizing, etc.) and inspect the equipment. Access the cab, test transmission systems, and prepare the crane for operation. Operate the crane, position the pulley block, and sling loads. Lift and distribute loads to various locations. Inspect the crane, identify malfunctions, and report them to the supervisor. Put the crane into out-of-service mode and perform end-of-shift safety procedures (power supply, etc.).</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Regarding QHSE (Quality, Health, Safety, and Environment): Comply with the general safety instructions and rules in force within the Company and on the Project site. Apply the procedures and rules dictated within the framework of the Integrated Management System. Wear appropriate collective and individual protective equipment (CPE and PPE) at the project level. Comply with the safety instructions formulated by the manufacturer, contained in the equipment or machinery user manual. Check the condition of the equipment to ensure the absence of any defects that could compromise safety and/or the environment and report any anomalies observed. Maintain equipment after each use, check for and report any leaks (water, fuel, oil) to avoid waste and environmental pollution. Operate, handle, and use equipment professionally and with caution. and in strict compliance with safety rules.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Entry requirements: General education: 3AS. Vocational training: Construction equipment operator training. Professional experience: 3 years.</font></font></p><p></p></section>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform topographic layouts (buildings, roads, and various networks) according to the execution plans. Carry out topographic surveys (existing conditions, as-built drawings, earthwork volumes). Monitor and control levels (excavation bottoms, platforms, slabs, backfill). Verify the conformity of the layouts with the architect's and engineering firm's plans, and report any discrepancies. Prepare topographic reports and maintain field logs. Assist the Project Manager and the Site Supervisor in monitoring progress and quantity take-offs (backfill, reinforced concrete, etc.). Use and maintain surveying equipment and ensure its proper calibration. Coordinate with the engineering office and the earthworks and structural work teams to ensure the successful execution of the works.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma in Topography / Surveyor-Topographer (Institute or University), at the level of Senior Technician or Engineer.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 5 years of experience in a similar position.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in a large construction site environment, ideally in public works, building or roadworks.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">TECHNICAL SKILLS: Proficiency in using surveying instruments and equipment. Proficiency in surveying and drafting software (AutoCAD, Covadis, or equivalent). Ability to read and interpret construction plans, formwork plans, and site plans. Knowledge of volume calculation methods, leveling, and quantity surveying. Ability to perform the necessary topographic checks and verifications to ensure the proper execution of the work.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">BEHAVIORAL SKILLS: Rigor and precision in data collection, verification, and reporting. Autonomy and organizational skills on site. Good teamwork skills and ability to work under pressure and meet deadlines. Responsiveness and ability to quickly identify and report any anomalies.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Availability for site visits (Sidi Hellou, Boudouaou).</font></font></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform machine maintenance and check its operation. Carry out the usual technical checks every morning. Ensure you have the necessary operating documents. Under the instructions of your supervisor, review the work to be carried out. Maneuver the machine according to the terrain and the work to be performed. Slope the ground or remove slopes from embankments and shoulders, excavate tunnels. Excavate the support (trench leveling, flat bottom, camber, excavation bottom, etc.) in the designated area. Level the ground (shoulder, ditch, road, etc.) according to the marked points. Collect, load, and transport the extracted materials and spoil. Restore a natural appearance to the completed project (backfilling, surface finishing, etc.). Ensure the movement and transport of materials to the designated locations. Oversee the proper and secure loading of materials. Apply safety rules. In the event of an accident, the employee must complete the accident report, file the necessary statements, and inform management. They must maintain the vehicle logbook and the scheduled maintenance log. They must ensure the interior and exterior washing and regular maintenance of the vehicle and may be required to perform simple repairs. They must also restore a natural appearance to the completed project (backfilling, surface finishing, etc.).</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">General training: Class C (or equivalent) driving license, SR (road safety certificate), good physical condition. Professional training: Certificate of Competence for Safe Driving, certificate of competence to operate machinery. Professional experience: 3 years. If you meet these requirements, please send your CV by clicking on the "Apply" tab.</font></font></p><p></p></section>

<p>POSITION SUMMARY Provide waxing and skincare services to guests. Assess guest needs, inquire about contraindications, and examine skin, hair, or nails to evaluate condition, appearance, and appropriateness of scheduled service. Determine and advise guests on proper skin, hair, or nail care and recommend home care regimens. Promote and sell spa/salon services and retail products. Escort guests to and from treatment rooms. Set up workstation and/or treatment room with necessary products, equipment, and supplies to ensure guest comfort and safety. Clean, maintain, and sterilize tools. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by stopping service and informing supervisor/manager. Maintain current licensure in service area. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>PREFERRED QUALIFICATIONS</strong> Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. <strong>REQUIRED QUALIFICATIONS</strong> License or Certification: Valid State Esthetician License</p>

<p>Your Mission As a Channel Supervisor, you will be responsible for driving sales performance across assigned territories, supervising field operations, and strengthening relationships with distributors and retail partners. You will act as a key link between strategy and execution, ensuring strong market coverage, operational efficiency, and achievement of business targets.</p><p><b><br></b></p><p><b>What You ll Be Doing</b></p><p>Field Force Supervision &amp; Team Management</p><p>Supervise and support the field force team across assigned cities while monitoring KPIs, performance, and execution quality on the ground.</p><p>Distributor &amp; Channel Management</p><p>Develop strong relationships with distributors and retail partners, monitor orders and product availability, and ensure proper market distribution.</p><p>Sales Execution &amp; Brand Development</p><p>Execute sales strategies and promotional activities while strengthening TECNO s visibility and market presence across the region.</p><p>Market Monitoring &amp; Competitive Analysis</p><p>Track competitor activities, market trends, pricing, and customer behavior while providing actionable market feedback to management.</p><p>Reporting &amp; Performance Tracking</p><p>Prepare regular reports on sales performance, field activities, and market conditions while identifying opportunities for improvement and growth.</p><p>More Than Just a Role This is your opportunity to be at the center of market development, lead field execution, strengthen distribution networks, and contribute directly to the growth of a fast-moving global brand.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>2 to 5 years of experience in sales, channel management, or telecom/FMCG distribution</li><li>Previous experience managing field teams is a strong advantage</li><li>Strong leadership, communication, and negotiation skills</li><li>Analytical mindset with good understanding of sales KPIs and retail operations</li><li>Dynamic, proactive, and results-driven profile</li><li>Ability to travel frequently across assigned regions</li><li>Personal vehicle is highly preferred</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main duties: To operate a crane and to ensure the handling of loads.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Duties and Responsibilities: Identify and report any risks that could compromise the performance of your duties to your superiors, and implement appropriate actions in accordance with established guidelines. Perform pre-shift checks on the lifting equipment (unblocking, stabilization, etc.) and inspect the equipment. Access the cab, test transmission systems, and prepare the crane for operation. Operate the crane, position the pulley block, and sling loads. Lift and distribute loads to various locations. Inspect the crane, identify any malfunctions, and report them to the supervisor. Decommission the crane and perform end-of-shift safety procedures (power supply, etc.).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In terms of QHSE (Quality, Health, Safety, and Environment): Comply with the general safety instructions and rules in force within the Company and on the Project site. Apply the procedures and rules dictated within the framework of the Integrated Management System. Wear appropriate collective and individual protective equipment (CPE and PPE) at the project level. Comply with the safety instructions formulated by the manufacturer, contained in the equipment or machinery user manual. Check the condition of the equipment to ensure the absence of any malfunction that could compromise safety and/or the environment and report any anomalies observed. Maintain equipment after each use, check for and report any leaks (water, fuel, oil, etc.) to avoid waste and environmental pollution. Operate, handle, and use equipment professionally, carefully, and in strict compliance with safety rules. Report any malfunction or relevant information related to the activity to your superiors.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">General education: 3AS.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Professional training: Equipment operator training.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Professional experience: 5 years.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Available immediately.</font></font></li></ul>

<p>POSITION SUMMARY Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/software problems or defective products to vendors or technicians for service. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>Job Scope: The Tax Supervisor is responsible for supporting the company by ensuring the highest standards of compliance with tax laws and regulations while acting as a business partner to enhance tax efficiency and support commercial performance. This role contributes to continuous improvement of tax management processes and systems,ensures alignment with corporate tax governance requirements, and supports the business through proactive tax advisory and risk mitigation activities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in accounting, Financial Management, Finance, or equivalent.</li><li>4 to 7 years of experience in BIG4, multinational FMCG companies, pharmaceutical companies, or a similar dynamic operating environment.</li><li>Goodunderstanding of the pharmaceutical industry and business environment</li><li>Proficiency in both written and spoken Arabic and English</li><li>Knowledge of Sales Tax and countries financial regulations</li><li>Knowledge of Labor Laws and Customs Laws</li><li>Knowledge of Income Tax and Investment Laws</li><li>Experience in tax compliance, tax audits, and transfer pricing activities is considered a strong advantage</li><li>Strongknowledge of Algerian tax regulations and corporate tax governance requirements</li><li>Understanding of tax compliance processes including VAT, IBS, IRG, TAP, and G50 declarations</li><li>Knowledge of transfer pricing documentation and intercompany agreements</li><li>Familiarity with investment laws and AAPI/ANDI project documentation requirements</li><li>Ability to interpret changes in tax legislation and apply them effectively within the business</li><li>Good understanding of corporate finance and tax planning principles</li><li>Stronganalytical and problem-solving skills</li><li>High level of rigor and attention to detail</li><li>Strong organizational and communication skills</li><li>Ability to work effectively under pressure and meet strict deadlines</li><li>Business partnering and stakeholder management capabilities</li><li>Agility and adaptability to changing regulatory environments</li><li>Strong collaboration and influencing skills</li></ul>

<p>POSITION SUMMARY Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Stack received merchandise on pallets or carts. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels in a timely manner. Receive deliveries, store perishables properly, and rotate stock. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots. Refuse acceptance of damaged, unacceptable, or incorrect items. Adhere to food safety and handling policies and procedures across all food-related areas. Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains. Remove empty pallets, cardboard, and trash and place in proper storage areas. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak to guests and co-workers using clear, appropriate and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Carry out manufacturing operations in compliance with quality and hygiene requirements, ensuring traceability and monitoring of production documents.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adapting to changes in instructions linked to evolving requirements</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supplying production lines or workstations with raw materials or components (packaging, etc.)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure that the equipment (including trolleys) and premises used are maintained in good condition, both in terms of performance and safety.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the workstation is tidy and the equipment is clean.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow the safety instructions</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respect the internal regulations</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Report any material or human problems encountered to the direct supervisor.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensures the application of the food safety management team's directives</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensures the preservation of records, data and documents of the food safety management system</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensures compliance with the general discipline of the section to which he belongs</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Management of water treatment plants according to hierarchical instructions</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Palletize and wrap the finished products for shipping or storage</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the tidying and cleaning of the workshop or production area</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the unloading of packaging</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Working in coordination with other operators, team leaders, production managers and warehouse staff</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To perform, in a versatile manner, all the tasks necessary for the proper functioning of the unit.</font></font></li> </ul> <p> <b> <u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">UNIVERSITY EDUCATION &amp; EXPERIENCE:</font></font></u> </b> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in the field of chemistry and food flavorings</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in operating stackers and electric pallet trucks</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of proper movements and postures for handling heavy loads</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience with weighing and using scales</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Hygiene training and PRPo</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sensitive l HACCP</font></font></li> </ul> <p> <b> <u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">CHARACTER TRAITS:</font></font></u> </b> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good written and oral comprehension, capable of simple arithmetic operations</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organized, rigorous, reliable and available with a clear potential for long-term autonomy</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a team</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Understanding the relative magnitude of the masses manipulated</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respectful of written instructions and hierarchy</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sensitivity to hygiene, good order and safety</font></font></li> </ul> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">If you match this profile, please send your CV by clicking</font></font></b> </p> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">on the apply tab</font></font></b> </p> Alger Saoula

<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><p>Organizational Context and Scope Under the general supervision of the Senior Data Processing and Movement Associate (Coordination), and the direct supervision of the Movement Operations Associate (Field Support), the Movement Operations Assistant (Field Support), is responsible for the following duties and responsibilities.</p><p>Undertake field support activities in an assigned area or areas, such as at an airport, transit center, third-party facility, camp-based operation or sub-office, or in relation to transportation. Perform airport services, such as providing custodial care of travel documentation; verifying identities and documentation, including exit permissions, visas, tickets and other items in the travel bag; assisting with airport formalities, including flight arrivals, curb-side assistance, check-in, luggage formalities, immigration procedures, security screening systems and customs clearance; escorting arriving individuals to ground transportation and departing individuals to their gates; visually confirming flights have departed; ensuring individuals with special needs or equipment receive appropriate support; and, as needed, sending notifications using relevant systems. Assist individuals at transit centers or third-party facilities, including upon arrival with sign-in, verification of identity, orientation, food and non-food items and room assignments; during their stay with food and non-food items, instructions, briefings, activities and resolution of issues; and upon departure for medical appointments, return travel or onward travel with briefings, luggage support and transition to transportation. Enter and update relevant data in the appropriate systems and ensure vulnerable individuals are assisted in a manner that ensures their safety, security and comfort; report all issues immediately to the appropriate supervisor(s). Provide assistance at transit centers and third-party facilities for extended periods of up to 12 hours and during overnight periods and weekends, ensuring the needs of individuals are met throughout their stay. Communicate promptly with third-party facility representatives and/or supervisors if issues arise. Assist in the coordination of transportation from consolidation points, transit centers and third-party facilities, including liaising with service providers, ensuring the identity verification, readiness and organization of individuals being transported, and providing relevant briefings. Assist with baggage sorting, tagging and handling and escort individuals on transportation as needed. Ensure individuals with special needs are provided with appropriate services and report any issues to supervisors immediately. Provide selection mission support, exit permit support and/or interpretation services for individuals at the airport, in transit centers, camps, consolidation points and third-party facilities or during transport by air, ground or water. Provide regular feedback on work being accomplished to the Movement Operations Associate (Team Leader) and/or supervisors and team members and keep supervisors immediately informed of any issues requiring their attention. Undertake duty travel as required and delegated to participate in meetings, trainings and other programme activities. Demonstrate an in-depth understanding of applicable SOPs, related systems and databases, and IOM Standards of Conduct. Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with SOPs, Standards of Conduct and relevant data protection rules. Uphold RMM Protection Mainstreaming Minimum Standards while carrying out all duties and responsibilities and demonstrate the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Standards of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA). Alert the supervisor or management of any non-compliance to SOPs, RMM Protection Mainstreaming Minimum Standards or IOM Standards of Conduct by IOM personnel or partners. Perform such other duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma with 4 years of work experience.</li><li>Bachelor’s degree in Social Science, International Relations, Regional Studies or a related field from an accredited academic institution with 2 years of relevant work experience.</li><li>Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li>Prior Movement Operations or transportation experience is strongly preferred.</li><li>Computer/software literate with good knowledge of Microsoft Office.</li><li>Strong interpersonal and communication skills.</li><li>Attention to detail and ability to organise.</li><li>Self-motivated and objective driven.</li><li>Fluency in English and French is required.</li><li>Working knowledge of Arabic is an advantage.</li></ul>

<b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Company description</font></font></b><br> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join a hotel within the Accor network, a group encompassing over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. Here, we believe in you and what you bring to the table. Opportunities for growth and development abound. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and our planet. Together, we embody the vision of responsible hospitality. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Seize the opportunity to become a Heartist and let your heart guide you in this world where life beats stronger.</font></font></p> <br> <div><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description</font></font></b></div> <br> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the receipt, storage and distribution of the establishment's goods in compliance with procedures, hygiene and safety standards. Guarantee the proper preservation of products and the accuracy of stock movements.</font></font></p> <p> </p> <p>T ches &amp; responsabilit s :</p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> R receive the goods and check their conformity with the purchase and delivery orders.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Check the quantities, quality and expiry dates of the products.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ensure the storage and organization of goods in compliance with hygiene and safety standards.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ensure good stock rotation.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Prepare and distribute goods to the different departments in accordance with validated requests.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Accurately record stock entries and exits in the management system.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Participate in periodic inventories and report any discrepancies found.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Monitor stock levels and report risks of stockouts or overstocking.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Keep stores clean, orderly and safe.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Comply with HACCP standards, food safety and Accor procedures.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Report any anomalies or non-compliant products to the Stores Supervisor.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Collaborating with the various hotel departments to ensure the availability of necessary products.</font></font></p> <br> <div><b>Qualifications</b></div> <br> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">PROFILE SOUGHT:</font></font></p> <p> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">* University degree in Accounting, Finance, Management or equivalent field</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">* Proven experience in hotel accounting or in the luxury hospitality sector</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">* Good knowledge of ERP systems and hotel accounting software</font></font></p> <p>* Excel</p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">* Ability to manage monthly closings and financial statements with rigor and accuracy</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">* Strong skills in financial analysis</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">* Strong sense of organization, confidentiality, and respect for deadlines</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">* Excellent communication and coordination skills</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">* Ability to work under pressure in a dynamic hotel environment</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">* Initiative, leadership and results-oriented</font></font></p>

<p>The main mission of the HSE Supervisor is to ensure the implementation, compliance, and improvement of health, safety, and environmental rules in order to prevent accidents and guarantee regulatory compliance.</p><p><b>Main activities:</b></p><ul><li>Surveillance and prevention</li><li>Ensure field presence and control of working conditions</li><li>Identify occupational and environmental risks</li><li>Ensure compliance with HSE procedures</li><li>Conduct regular HSE inspections and audits</li><li>Ensure compliance with PPE usage</li><li>Risk management</li><li>Participate in risk analysis (JSA, EVRP, etc.)</li><li>Implement appropriate prevention measures</li><li>Analyze accidents/incidents and propose corrective actions</li><li>Training and awareness</li><li>Lead safety meetings</li><li>Train and raise awareness among personnel on HSE rules</li><li>Participate in the HSE integration of new employees</li><li>Monitoring and reporting</li><li>Monitor HSE indicators (frequency rate, severity, etc.)</li><li>Prepare HSE reports</li><li>Ensure reporting to management</li><li>Regulatory compliance</li><li>Ensure compliance with current HSE legislation</li><li>Apply internal standards and procedures</li><li>Participate in inspections by authorities</li></ul><p>Performance indicators (KPIs):</p><ul><li>Frequency and severity rate of accidents</li><li>Number of incidents reported and processed</li><li>Number of training sessions and awareness campaigns conducted</li></ul><p>Responsibilities:</p><ul><li>Ensure the safety of personnel on site</li><li>Stop any dangerous activity if necessary</li><li>Ensure the compliance of equipment and installations</li><li>Prevent environmental impacts</li></ul><p><strong>Desired Candidate Profile</strong></p><p>BAC+3 in HSE, industrial hygiene and safety</p><p>01-02 years of minimum experience in a similar position, ideally in a maintenance workshop, industry, or public works (TP) sector.</p><p>Mastery of HSE standards and regulations applicable to maintenance activities (mechanical work, lifting, handling, chemical products, etc.).</p><p>Good knowledge of risks related to public works machinery and workshop activities (heavy equipment, mechanical interventions, fire, ergonomics).</p><p>Ability to identify, analyze, and prevent occupational risks and implement corrective actions.</p><p>Communication skills, with the ability to raise awareness and train personnel (mechanics, technicians) on HSE rules.</p><p>Good interpersonal skills and ability to collaborate with technical and operational teams.</p><p>Rigor, organizational skills, and analytical mind.</p><p>Field presence, reactivity, availability, and dynamism.</p><p>Proficiency in computer tools (Microsoft Office: Outlook, Word, Excel, PowerPoint).</p><p>Ability to write HSE reports, monitor indicators, and ensure reporting.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join a hotel that's part of the Accor network, a group that brings together more than 5,500 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Here, we believe in you and what you bring to the table. Opportunities for growth and development abound. Every project, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and our planet. Together, we embody the vision of responsible hospitality. Become a Heartist, and let your heart guide you in this world where life beats stronger.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A true ambassador of elegance and the art of hospitality, the Guest Relations Agent at Sofitel embodies the excellence of luxury service. Their primary mission is to enhance the stay of every guest, particularly VIP clients and loyalty members. Under the supervision of their superiors, they anticipate every desire, exceed expectations, and create bespoke, tailor-made experiences to showcase the prestige and refinement of the establishment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming guests according to 5-star standards, ensuring ultra-personalized follow-up throughout their stay and precisely executing welcome touches (handwritten notes, personalized gifts) in coordination with Housekeeping and Catering.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Gathering customer feedback daily, handling complex requests and resolving delicate situations with absolute tact and immediate responsiveness to guarantee a seamless stay.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Accurately enter customer profiles and preferences into the hotel management system (PMS).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Refer directly to the Guest Relations Coordinator and the Guest Relations Supervisor for operational management and follow-up of VIP files.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Transmit major incident reports, satisfaction indicators and critical cases to your hierarchy.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Previous successful experience in luxury hotels (5 stars), with a perfect mastery of its codes and standards.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven ability to work in a hierarchical and dynamic team structure.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My perfect and fluent mastery of English, French and Arabic.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Impeccable presentation, natural elegance and excellent written expression for drafting client correspondence.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Innate passion for high-end service, great attention to detail, absolute discretion and strong listening skills to build an immediate bond of trust with a demanding clientele.</font></font></li></ul>

<p>Operate and maneuver the assigned equipment in accordance with the instructions of the Site Manager/Works Supervisor (earthworks, leveling, loading, backfilling, excavation, etc.). Adapt to different types of equipment according to site needs: hydraulic excavator, grader, backhoe loader, bulldozer, and other equipment from the fleet. Perform work with precision and rigor, respecting dimensions, plans, and execution instructions provided. Conduct daily checks of the equipment before and after use (levels, general condition, safety devices) and report any anomalies. Ensure proper maintenance and cleanliness of the equipment, considering the value and newness of the entrusted equipment. Strictly adhere to safety regulations on the construction site and wear personal protective equipment (PPE). Immediately report any incident, breakdown, or malfunction to the responsible person. Fill out tracking documents (daily reports, hourly timesheets, equipment maintenance logbook). Collaborate with other stakeholders present on the site (Team Leaders, Surveyors, other Equipment Operators, etc.).</p><p><strong>Desired Candidate Profile</strong></p><p>Holder of a Safety Certificate for Operating Construction Equipment or an equivalent certification. Proven professional experience of at least 5 years in operating construction equipment, ideally in public works, earthworks, or VRD. Versatility required: ability to operate several types of equipment (hydraulic excavator, grader, backhoe loader, bulldozer, compactor, loader). Experience with equipment from recognized international brands (such as Caterpillar, Hyundai, XCMG, Zoomlion, Liebherr) is highly appreciated. Diversified experience on different types of sites and terrains is a significant asset.</p><p>TECHNICAL SKILLS:</p><p>Technical mastery of operating the following equipment: hydraulic excavators, graders, backhoe loaders, and bulldozers. Good reading of leveling markers, execution plans, and site instructions. Knowledge of basic rules of mechanics and preventive maintenance of equipment. Ability to quickly detect a technical anomaly and report it accurately. Attention to detail and precision in work execution, consistent with the value of the new equipment used.</p><p>BEHAVIORAL SKILLS (SOFT SKILLS):</p><p>Seriousness, rigor, and great care taken with entrusted equipment. Strong sense of safety, discipline, and strict adherence to instructions. Reliability, punctuality, and attendance. Adaptability to different types of equipment and different site environments. Team spirit and good communication with site management.</p><p>LANGUAGES:</p><p>Arabic: fluent. French: basic technical instruction comprehension desired.</p>

<p>POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License</p>

<p>POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join a hotel that's part of the Accor network, a group that brings together more than 5,500 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Here, we believe in you and what you bring to the table. Opportunities for growth and development abound. Every project, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and our planet. Together, we embody the vision of responsible hospitality. Become a Heartist, and let your heart guide you in this world where life beats stronger.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Reservation Agent is responsible for processing reservation requests for the Sofitel Thalassa Algiers Club des Pins. They ensure the sale of hotel rooms and services in accordance with Sofitel standards, while guaranteeing a seamless, personalized, and high-quality customer experience. They contribute to optimizing revenue by applying sales techniques and adhering to established pricing strategies.</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Process booking requests via phone, email and other channels</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Enter and modify reservations in the PMS system (Opera or other)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verify the accuracy of the information (prices, segments, customer profiles, conditions)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure rigorous monitoring of client files</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responding to inquiries regarding hotel services</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Present current offers and promotions</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adhere to the pricing strategies communicated by Revenue Management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to optimizing the conversion rate</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To offer a professional and warm welcome at every interaction</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensuring a service that meets Sofitel standards</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing specific customer requests (VIP, preferences, special occasions)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Handle simple complaints and escalate them to the supervisor</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communicating important information to other departments</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure proper communication of instructions between shifts</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in team briefings and meetings</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain a professional and neat appearance</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adhere to internal procedures and quality standards</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensuring the confidentiality of customer data</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Graduate in hospitality/tourism preferred</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Previous experience in reservations, front office or customer relations preferred</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in 4* or 5* hotels is a plus</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fluency in French and English</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of computer tools (Word, Excel, Outlook)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of a hotel PMS (ideally Opera)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of booking channels (OTA, corporate, leisure)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer service orientation</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good oral and written communication</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organization and rigor</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Attention to detail</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a team</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Dynamism and responsiveness</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Business acumen</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Neat presentation</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Politeness and professionalism</font></font></p>