Branch Supervisor Jobs in Algeria
149 Jobs Found
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<span><br>POSITION SUMMARY<br>Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/software problems or defective products to vendors or technicians for service. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity.<br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Electrical Supervisor performs the technical work supervising and scheduling the maintenance and repair of a variety of electrical equipment in the project buildings.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Supervise electrical installation, maintenance, and repair activities on construction sites or in facilities, ensuring compliance with project specifications, safety standards, and regulatory requirements.</p><br>
<p>Manage a team of electricians and technicians, providing guidance, direction, and support to ensure work is completed efficiently, safely, and to a high standard of quality.</p><br>
<p>Develop and implement work schedules, task assignments, and project timelines, coordinating with other trades and project managers to ensure timely completion of electrical work within budgetary constraints.</p><br>
<p>Conduct quality inspections and audits of electrical installations and equipment, identifying deficiencies, deviations from standards, and opportunities for improvement, and implementing corrective actions as necessary.</p><br>
<p>Coordinate the procurement, storage, and inventory management of electrical materials, tools, and equipment, ensuring adequate supply, proper storage, and compliance with project specifications.</p><br>
<p>Provide technical expertise and support to electricians and technicians, troubleshooting complex electrical issues, interpreting technical drawings and specifications, and recommending solutions to ensure effective problem resolution.</p><br>
<p>Enforce safety protocols, procedures, and regulations on-site, conducting safety inspections, promoting safe work practices, and addressing safety concerns to prevent accidents, injuries, and property damage.</p><br>
<p>Maintain accurate records of electrical work, including work orders, inspections, test reports, and equipment maintenance logs, and generate reports to track progress, document issues, and communicate status to stakeholders.</p><br>
<p>Coordinate electrical work with other trades, contractors, and stakeholders involved in MEP projects, ensuring proper sequencing, integration, and coordination of electrical systems with mechanical, plumbing, and other building systems.</p><br>
<p>Provide training, mentoring, and professional development opportunities to electricians and technicians, promoting skill development, knowledge enhancement, and career advancement within the electrical team.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Comprehensive understanding of electrical systems, components, and equipment used in MEP operations, including wiring, circuits, transformers, switchgear, and control panels.</p><br>
<p>Knowledge of building codes, electrical regulations, and industry standards relevant to MEP operations, ensuring compliance with safety, quality, and performance requirements.</p><br>
<p>Proficiency in interpreting technical drawings, blueprints, and electrical schematics to understand project specifications, identify electrical requirements, and coordinate installations effectively.</p><br>
<p> Strong troubleshooting skills to diagnose electrical problems, analyze root causes, and develop effective solutions, minimizing downtime and ensuring the reliability of electrical systems.</p><br>
<p>Excellent leadership, communication, and interpersonal skills to effectively supervise and motivate a team, communicate instructions and expectations clearly, and collaborate with other trades and project stakeholders to achieve common objectives.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>AI Fluency<br>Quality_321977507<br>Leadership_321977503<br>ELV cabling L2<br>Voltage drop calculation L2<br>Electrical wiring L2<br>Electrical power design L2<br>Agility<br>Electrical load diagrams / schedules and calculation L2<br><br><br><u><b>Education</b></u>
<br>High School Diploma<br><br><br><br>
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<span><br>POSITION SUMMARY<br>Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Stack received merchandise on pallets or carts. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels in a timely manner. Receive deliveries, store perishables properly, and rotate stock. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots. Refuse acceptance of damaged, unacceptable, or incorrect items. Adhere to food safety and handling policies and procedures across all food-related areas. Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains. Remove empty pallets, cardboard, and trash and place in proper storage areas.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak to guests and co-workers using clear, appropriate and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>The National Sales Manager is directly responsible for the following results: Achieving national sales objectives in accordance with the approved plan. Ensuring the effectiveness of the national commercial strategy and its deployment in the different regions. Improving the performance of sales teams (national, regional and wilaya) as well as their productivity. Developing new markets and expanding activities in the Algerian territory. Ensuring continuity of relationships with major clients and retention of major contracts. Guaranteeing the quality of commercial reports and analyses transmitted to General Management. Improving the key performance indicators (KPIs) of the sales department. Ensuring follow-up of the execution of commercial markets and contracts and ensuring compliance with commitments. Guaranteeing the updating of the customer database and the organization of commercial information.</p><p>The position is not responsible for: Making definitive financial decisions outside of the powers granted. Approving the general policies of the company without the agreement of General Management.</p><p>Performance Indicators (KPIs)</p><ul><li>Rate of achievement of national sales objectives.</li><li>Evolution of turnover and market share.</li><li>Number of new markets / wilayas covered.</li><li>Number of major contracts concluded and retention rate of strategic clients.</li><li>Performance of sales teams according to individual and collective objectives.</li><li>Quality and accuracy of periodic and analytical reports.</li></ul><p>Key Responsibilities</p><ul><li>Developing and implementing strategies to develop activities and strengthen presence in new markets.</li><li>Defining precise and measurable sales objectives and developing key performance indicators (KPIs) to evaluate results.</li><li><br></li></ul><p><b>Qualifications</b></p><ul><li>Education: Bachelor's or Master's degree in commerce, marketing, business management, or a related specialization.</li><li>Experience: At least two years of experience in sales management or steering.</li><li>Languages: Arabic and French; English is an additional asset.</li><li>Knowledge: Sales strategies, team management, CRM, market analysis, KPIs, Microsoft Office.</li></ul><p>Skills</p><ul><li>Technical Skills: Negotiation and management of major contracts. Strategic thinking and commercial decision-making. Excellent knowledge of markets and commercial partnerships. Analytical skills and management of key performance indicators (KPIs). Supervision and coaching skills for sales teams. Excellent written and oral communication skills.</li><li>Behavioral Skills: Good listening ability. Good presentation and professionalism. Flexibility in relationships. Self-confidence. Initiative. Ability to build strong relationships.</li></ul><p>RACI Matrix</p><ul><li>Steering of national commercial strategy and achievement of objectives: R: National Sales Manager, A: General Manager, C: Regional Sales Manager, Marketing Manager, Sales Manager, Sales Supervisor, Finance Manager, I: Management</li></ul><p>If you match this profile, please send your CV by clicking on the 'apply' tab.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor's or Master's degree in commerce, marketing, business management, or a related specialization.</p><p>Experience: At least two years of experience in sales management or steering.</p><p>Languages: Arabic and French; English is an additional asset.</p><p>Knowledge: Sales strategies, team management, CRM, market analysis, KPIs, Microsoft Office.</p><p>Skills</p><ul><li>Technical Skills: Negotiation and management of major contracts. Strategic thinking and commercial decision-making. Excellent knowledge of markets and commercial partnerships. Analytical skills and management of key performance indicators (KPIs). Supervision and coaching skills for sales teams. Excellent written and oral communication skills.</li><li>Behavioral Skills: Good listening ability. Good presentation and professionalism. Flexibility in relationships. Self-confidence. Initiative. Ability to build strong relationships.</li></ul>
<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates as well as external women candidates are considered as first-tier candidates. Organizational Context and Scope Under the direct supervision of the AVRR Coordinator, and the overall supervision of the IOM Head of Programme and Chief of Mission of IOM Algeria, the incumbent will be responsible for supporting the daily management of the Reception Facility for Voluntary Return (DARV), working closely with the AVRR, Protection, and Operations Units and with IOM partners.</p><p>Coordinate the day-to-day running of the Reception Facility for Voluntary Return (DARV), which accommodates up to 300 migrants per day. Serve as main focal with the main service provider (OPLA) for the maintenance, catering of the DARV, pre departure activities, distribution of kits, liaising with other IOM partners, and staff scheduling and rotation, whilst ensuring compliance with IOM standard operating procedures. 2. In coordination with the Information Management Unit and the Field Support staff, monitor MiMOSA cost management DARV activities and beneficiaries and flag any concern to the IOM Algeria IM Unit. 3. Coordinate with Direct Assistance staff to review and consolidate identified operational needs at the DARV and follow up with the Procurement and Logistics Unit to ensure timely procurement of goods and services, in line with IOM procedures. 4. Facilitate accountability towards migrants (AAP) by supporting the establishment and implementation of a feedback and complaints mechanism, in coordination with the AAP Officer. 5. Contribute to monitoring activities at the DARV by assisting the M&E Unit with data collection and reporting to support continuous improvement of services. 6. Support external activities taking place at the transit center, acting as focal point in coordination with the Programme Unit, including preparation for visits by government, donors, and others. 7. Facilitate the participation of migrants in the DARV's governance system, with an emphasis on the meaningful inclusion of all migrants in decision-making processes in coordination with the AAP and M&E Officers. 8. Support the dissemination, awareness, and observance of the DARV's internal rules, apply disciplinary measures as instructed, and report any incidents or challenges to the supervisor. 9. Coordinate the referral of migrants with specific needs to the relevant IOM units (e.g. protection, medical, operations, reintegration), ensuring timely communication and follow-up. 10. Prepare and submit detailed weekly operational reports, highlighting progress, challenges, and suggestions, to support the proper functioning of the center. 11. Supervise and guide a team of assistants at the center, ensuring effective task distribution, monitoring of their work performance, and supporting staff well-being, quality of work and compliance with standards. 12. Coordinate the implementation of AVRR procedures for all migrant movements, in close collaboration with the AVRR Coordinator. 13. Support the implementation of pre-departure activities at the DARV, including MHPSS and livelihoods assistance, in coordination with service providers. 14. Collaborate with the Medical, Operations, and Protection teams, to support the daily delivery of services related to migrant arrival, check-ins, identity verification, non-food item (NFI) distribution, room assignment, check-out procedures, pre-departure logistical arrangements for airport transfers. 15. In coordination with the finance and procurement teams, support the financial and administrative processes of the DARV, in in line with allocated resources, IOM financial and administrative standards, and in close coordination with IOM Algeria's relevant units. 16. Contribute suggestions to improve DARV management coordination processes, particularly with OPLA, and report any challenges immediately to the appropriate supervisor(s). 17. Perform any other tasks that may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications and Experience</h2><ul><li>Education Bachelor's degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with two years of relevant professional experience; or, Master's degree in the above-mentioned fields. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li>Experience Experience in IOM administrative and financial management, budget monitoring, cash management and internal control procedures. Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups. Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.</li><li>Skills Good understanding of migration-related subject areas dealt with by the Organization; Good communication and interpersonal skills. Personal commitment, drive for results, flexibility and the ability to work effectively and harmoniously with colleagues from varied cultures and professional experiences. Knowledge of the usage of office software packages (MS Word, Excel, etc.) and knowledge of spreadsheet.</li><li>Languages For this position, fluency in French and English is required (oral and written). Knowledge of Arabic, Bambara, Hausa or Germa/Songhai is an advantage. Working knowledge of any other UN language is an advantage All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h3>Required Competencies</h3>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.<h3>Values</h3>- all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.<h3>Core Competencies behavioural indicators Level 2</h3>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.<h3>Managerial Competencies behavioural indicators Level 2, if with direct reports</h3>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential. Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust : Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction. Humility : Leads with humility and shows openness to acknowledging own shortcomings.
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<p><b>Manufacturing Professional - Operation Management</b></p><br><p><b>Are you looking for an interesting and inspiring opportunity?</b></p><br><p><b>Would you like to be part of a successful company?</b><br> </p><br><p><b>Join our Industrial and Energy Technology</b> <b>Team!</b></p><br><p>Our Industrial and Energy Technology (IET) operates across 120 countries and serves the entire energy value chain and industrial sector. We hold an extensive portfolio of rotating equipment, process flow, transmission technology and lifecycle services. Our Engineering Transformation team works to improve the quality of our Engineering processes.</p><br><p><b>Partner with the best</b><br> </p><br><p>As a Manufacturing Professional - Operation Management you will be responsible for</p><br><ul><li><p>Leading and supervising daily manufacturing operations to ensure production targets are achieved safely, on time, and within quality standards.</p><br></li><li><p>Managing a multi-skilled workforce including welders, blasters, operators, technicians, and other production personnel.</p><br></li><li><p>Coordinating manpower allocation, workload balancing, and resource planning to meet operational priorities.</p><br></li><li><p>Monitoring production performance and take proactive actions to address bottlenecks and operational challenges.</p><br></li><li><p>Ensuring compliance with established manufacturing procedures, work instructions, and operational standards.</p><br></li><li><p>Promoting and maintain a strong safety culture across all manufacturing activities.</p><br></li><li><p>Ensuring full compliance with Health, Safety, and Environmental (HSE) policies and procedures.</p><br></li></ul><p><br><b>Fuel your passion</b><br> </p><br><p>To be successful in this role you will:</p><br><ul><li><p>Have a <span>Bachelor's Degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, Operations Management, or a related field</span></p><br></li><li><p>Have a minimum of 5 years of experience <span>in a manufacturing or industrial environment</span></p><br></li><li><p>Have experience <span>in a Supervisor, Team Leader, or Operations Management role</span></p><br></li><li><p>Have experience <span>within theGas Turbine, Energy, Power Generation, Heavy Manufacturing, or Industrial Services sectoris highly preferred</span></p><br></li><li><p>Have strong leadership and people management capabilities.</p><br></li><li><p>Have excellent communication and interpersonal skills.</p><br></li><li><p>Have strong reporting, documentation, and teamwork skills</p><br></li></ul><p><br><b>Work in a way that works for you</b><br> </p><br><p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:<br> </p><br><ul><li><p>When assignments are complete, in general, you won't be required to visit the office, however, you can operate from Home and perform basic tasks like completing previous assignment reports, mobilization-related aspects, etc before you take on your next projects. The company shall ensure a work-life balance for the individual.</p><br></li></ul><p><br><b>Working with us</b><br> </p><br><p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.<br> </p><br><p><b>Working for you</b><br> </p><br><p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:<br> </p><br><ul><li><p>Contemporary work-life balance policies and well-being activities</p><br></li><li><p>Comprehensive private medical care options</p><br></li><li><p>The safety net of life insurance and disability programs</p><br></li><li><p>Tailored financial programs</p><br></li><li><p>Additional elected or voluntary benefits</p><br></li></ul>The Baker Hughes internal title for this role is: Manufacturing Professional - Operation Management </div>
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<span><br>POSITION SUMMARY<br>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: State or Regional Massage License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>The position is directly responsible for: The development and execution of short and long-term marketing plans. The design and management of multi-channel marketing campaigns. Monitoring and improving digital content to increase engagement and reach. Market and competitor analysis and proposing strategic recommendations. Coordination with quality/production to ensure compliance of printed information with standards. Preparation of periodic reports on performance and customer satisfaction.</p><p>The position is not responsible for: Making commercial decisions (pricing/discounts) without management approval. Final validation of strategic brand-related changes without consulting the direct manager.</p><p>Performance Indicators (KPIs) Customer satisfaction rate. Number of new customers. Social media engagement rate. Campaign success rate (reach/engagement/conversion). Regularity and accuracy of reports.</p><p>Key Responsibilities Planning and Execution: Develop short and long-term marketing plans in line with company objectives. Identify target categories and develop methods to reach them. Develop multi-channel marketing strategies (digital/traditional/public relations). Organize and execute marketing campaigns on multiple platforms. Regularly update social media content to ensure continuous engagement. Design and create marketing materials (videos, images, texts) in line with the strategy. Prepare and update packaging and label design files according to product changes or requirements. Verify the accuracy of written information on the label before printing. Design carton models (Box/Carton) in terms of shape, dimensions, colors, and printing. Plan and execute online advertising campaigns (Google/Facebook/Instagram).</p><p>Analysis and Monitoring: Monitor and analyze campaign effectiveness and ensure achievement of defined objectives. Continuously improve campaigns based on data and analysis. Monitor and analyze the market to identify new trends and customer needs. Collect information on competitors and analyze their marketing strategies. Provide strategic recommendations to strengthen competitive advantage. Analyze customer behavior and propose personalized experiences. Collect and analyze customer feedback through surveys or reviews.</p><p>Coordination: Collaborate with the customer service team to improve customer experience and resolve issues. Coordinate with creative and production teams to ensure campaign execution. Coordinate with quality/production to ensure compliance of printed information with standards. Coordinate with sales teams to understand market and customer needs.</p><p>Report Preparation: Prepare periodic reports on campaign performance and the results of marketing activities. Prepare periodic reports on customer satisfaction with proposed solutions to encountered issues.</p><p>Governance & Authority The position has the following prerogatives: Propose and implement marketing campaigns within the framework of the approved plan. Manage digital content and schedule publications. Propose improvements regarding packaging and label design. Request necessary information from relevant departments to support marketing activities.</p><p>The position does not have the following prerogatives: Approve major strategic changes without the agreement of the direct manager. Finalize printed information without verification and coordination with quality/production. Make financial or commercial decisions (discounts/prices).</p><p>Working Interfaces Internal: National Sales Manager Regional Sales Manager Sales Supervisor Quality and Control Development Quality/Production Designers and Content Creators External: Customers General Public Authority Limits Execute marketing activities in accordance with the approved plan. Propose improvements and recommendations. Without final commercial or financial decision-making power.</p><p>Performance Evaluation Logic Improvement of digital engagement and acquisition of new customers. Campaign success and increased customer satisfaction. Quality of content, regularity of publications, and continuous improvement. Accuracy of reports and adherence to established plans.</p><p>Technical Skills: Use of Microsoft Office (Excel, Word, PowerPoint). Experience in designing and implementing digital and traditional marketing campaigns. Experience in creating marketing programs and market analysis. Use of marketing analysis and research tools.</p><p>Behavioral Skills: Effective oral and written communication. Organization and sense of responsibility. Ability to work under pressure and achieve objectives. Problem-solving skills and ability to work in a team.</p><p>RACI Matrix Execution of marketing campaigns and performance analysis R (Responsible): Marketing Manager A (Accountable): National Sales Manager C (Consulted): Quality/Production Sales Teams Customer Service Designers I (Informed): Management</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Technical Skills: Use of Microsoft Office (Excel, Word, PowerPoint). Experience in designing and implementing digital and traditional marketing campaigns. Experience in creating marketing programs and market analysis. Use of marketing analysis and research tools.</li><li>Behavioral Skills: Effective oral and written communication. Organization and sense of responsibility. Ability to work under pressure and achieve objectives. Problem-solving skills and ability to work in a team.</li><li>RACI Matrix Execution of marketing campaigns and performance analysis R (Responsible): Marketing Manager A (Accountable): National Sales Manager C (Consulted): Quality/Production Sales Teams Customer Service Designers I (Informed): Management</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><span>Role Title</span><br><p><strong><span>Customer Service and Sales Assistant</span></strong></p><br><br><span>Role Information</span><br><p><strong><span> Pay Band</span></strong></p><br><br><p><strong><span> Location</span></strong></p><br><br><p><strong><span> Duration</span></strong></p><br><br><p><strong><span> Reports to:</span></strong></p><br><br><p><strong><span>Hourly Paid</span></strong></p><br><br><p><strong><span>Algiers, Algeria</span></strong></p><br><br><p><strong><span>1 year (renewable)</span></strong></p><br><br><p><strong><span>Customer Services and Sales Manager Algeria</span></strong></p><br><br> <br><span>Role purpose</span><br><p><span>To project a professional image of British Council and provide a high quality and integrated enquiry and consultancy service for all British Council’s English and Exams activities, product, and services. To demonstrate the required attitudes, skills, behaviors and knowledge in accordance with British Council Customer Service Standards. </span></p><br><br><p><span>To promote and cross sell British Council products and services meeting British Council sales targets (new and existing students/candidates), Key Performance Indicators (KPIs) and supporting Teaching Centre and Exams teams to achieve their annual business targets and objectives</span></p><br><br> <br><span>About us </span><br><p><span>The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections, and engendering trust.</span></p><br><br><br><p><span>We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.</span></p><br><br><br><p><span>The British Council is an equal opportunities and diversity employer, and the post-holder will play a role in ensuring that Equality, Diversity, and Inclusion polices are consistently applied through the Human Resources operation. </span></p><br><br><br><p><span>The British Council has a fundamental duty of care of all children engaged in activities with us under our mandatory Child Protection Policy. All our employees must be familiar with and follow the Child Protection Code of Conduct. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989.</span></p><br><br><br><br><br><span>Geopolitical/SBU/Function overview:</span><br><p><span>Algeria is the largest country in Africa with a population of 41 million, the second largest in MENA, speaking Arabic, French and a significant number of Amazigh (Berber) languages. 70% of the population is under 30 years of age. A stated objective of the Algerian government is to create economic growth and jobs to meet the aspirations of young people. Education is a priority, with high levels of investment. With its demographic boom school and university education has expanded greatly. </span></p><br><br><br><p><span>The team will be based in Algiers and will consist of 2 Customer Services and Sales Advisors, 2 Customer Service and Sales Assistants, 10 consultants, and a Customer Services and Sales Manager (CSM) reporting to the Cluster Customer Management and Sales Lead (Algeria, Morocco and Tunisia). </span></p><br><br><br><p><span>Our vision is to offer the most Trustworthy, Inspiring and Effective customer service, requiring the least effort from our customers, and where customers experience an outstanding service that enhances the reputation of the British Council.</span></p><br><br><br><p><span>British Council MENA Customer Services and Sales teams will maintain standard Key Performance Indicators that will be evidenced by the annual Mystery Shopping and Customer Effort Assessment. These standards will be reflected in the day to day operations and deliverables.</span></p><br><br><span>Main opportunities/challenges for this role:</span><br><p><span>The Customer Services and Sales Team across the cluster works on a shift basis designed to meet customers’ needs within operational constraints. On occasions, the post holder might be required to work outside the standard working hours and during the weekend. Any additional hours worked will be compensated according to British Council policy.</span></p><br><br><br><p><span>Post holders may be assigned to the specialised hubs or teams and rotated between the hubs regularly, in order to provide them with an opportunity to broaden their skills and gain experience.</span></p><br><br><span>Main Accountabilities:</span><br><p><strong><span>New & existing customer enquiries </span></strong></p><br><br><ul><li><span>To meet and greet face to face customers and respond to all customer enquiries – face to face, calls, emails and social media with a polite and pleasant manner following British Council standards and service strategies e.g. call greeting, call handling, and call closing </span></li><li><span>To generate and/or raise interest level of customers to book them for a placement test or consultation, register for an Exam or attend an event.</span></li><li><span>To create CRM accounts/leads/opportunities/cases immediately when an enquiry is received from a customer. CRM records must be updated from time to time so that there is a complete history of actions/communications with the customer and sales performance can be monitored. </span></li><li><span>To follow up with customers to remind them of their consultation appointment and course/exam/event registration prior to the date of the activities.</span></li><li><span>To offer a one-stop solution or pass enquiries and complaints to the right person, team, or department for their timely follow-up with customers</span></li><li><span>To accept and process refunds and transfer requests from existing customers according to the policy</span></li></ul><br><p><strong><span>Sales</span></strong></p><br><br><ul><li><span>To meet or exceed sales targets (new and existing students) and KPIs </span></li><li><span>To administer placement tests and provide consultation services to students on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale</span></li><li><span>To register Exams candidates online in a professional and friendly manner </span></li><li><span>To cross sell relevant British Council services and products where appropriate</span></li><li><span>To carry out after sales follow up and phone existing students to remind them to re-register for the next term and understand and log their reasons for not continuing with the British Council.</span></li><li><span>To make outbound calls to prospective and existing Exams candidates to improve sales conversions</span></li></ul><br><p><strong><span>Registration & Financial Compliance: </span></strong></p><br><br><p><strong><span>In line with the regional cash handling policy Customer Services Advisor is required to:</span></strong></p><br><br><ul><li><span>Collect income received and transfer it accurately onto SAP or other financial systems, to maintain records on the system and complete daily reconciliations </span></li><li><span>Ensure that all income collected is reconciled and posted accurately in system</span></li><li><span>Meet requirements of audit and financial reporting and any discrepancy is reported to line management within stipulated deadline</span></li></ul><br><p><strong><span>Product and offer knowledge</span></strong></p><br><br><ul><li><span>To acquire and always maintain an excellent level of product knowledge by attending product training and observing classes. </span></li><li><span>To acquire and always maintain an excellent knowledge of pricing, discounts and offers.</span></li></ul><br><p><strong><span>Systems and record keeping</span></strong></p><br><br><ul><li><span>To be proficient in using relevant systems, such as call centre system, CRM, student registration system (TCMS) and on-line booking systems.</span></li><li><span>To maintain and update all databases and statistics and reports in a timely and accurate manner.</span></li></ul><br><p><strong><span>Other support duties</span></strong></p><br><br><ul><li><span>To participate and/or provide sales support in all sales and marketing events (in or out of the centre) to create awareness and generate leads for the centre.</span></li></ul><ul><li><span>Ensure the front of house and consultation areas are suitably stocked with up-to-date display and promotional materials</span></li></ul><ul><li><span>Provide verification services for UK certificates</span></li><li><span>Conduct telephone-based surveys or gather other customer data</span></li></ul><p><span>Regularly observe Teaching Centre classes and/or visit Exams venues</span></p><br><br><br><p><strong><em><span>Other Responsibilities and main duties</span></em></strong></p><br><br><p><span>As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues across the cluster in tasks that ensure the smooth running of the operations. This might include participation in Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch Promotions for example. You may also be required to perform other duties as directed by Line Manager.</span></p><br><br><span>Key Relationships:</span><br><p><span>Maintain close working relationship with wider Cluster Customer Service team and attend all briefings and meetings. </span></p><br><br><br><p><strong><em><span>Internal</span></em></strong></p><br><br><p><span>Customer Services and Sales colleagues and temporary staff, Teaching and Exams Management, Teachers, Marketing Team, Projects Team, Regional & Global Customer Services and Sales Teams</span></p><br><br><br><p><strong><em><span>External</span></em></strong></p><br><br><p><span>Students, Candidates, Partners, Corporate Clients and other customers</span></p><br><br><br><br><span>Role Requirements:</span><br><p><strong><span>Threshold requirements:</span></strong></p><br><br><p><strong><span>Assessment stage</span></strong></p><br><br><p><strong><span>Passport requirements/ Right to work in country</span></strong></p><br><br><p><span>Post holder must be eligible to work in Algeria </span></p><br><br><br><p><span>Shortlisting</span></p><br><br><p><strong><span>Direct contact or managing staff working with children?</span></strong></p><br><br><p><span>Yes. Some British Council customers may be under 18 years so appropriate police check required </span></p><br><br><br><p><span>N/A</span></p><br><br><p><strong><span>Notes</span></strong></p><br><br><p><span>Appropriate police check mandatory </span></p><br><br><p><span>Three satisfactory references required</span></p><br><br><br><p><span>Our normal opening hours are 8 am to 7 pm 7 days a week. The role will regularly require some evening work and may occasionally require a split shift. Some unsocial hours and weekend work may be required</span></p><br><br><br><p><strong><span>Person Specification:</span></strong></p><br><br><br><p><strong><span>Language requirements </span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good written and oral communication skills in English APTIS test (CEFR B2) and fluency in French and Arabic</span></li></ul><p><span>N/A</span></p><br><br><p><span>Shortlisting and interview</span></p><br><br><p><strong><span>Qualifications</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>High School Certificate</span></li></ul><ul><li><span>University degree</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Knowledge & Experience</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Experience in a customer service and sales role </span></li></ul><ul><li><span>Tele-sales experience</span></li><li><span>Education sector experience</span></li><li><span>Knowledge of CRM</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Skills (if any)</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good communication skills and proven ability to build rapport with customers</span></li></ul><p><span>Shortlisting AND Interview</span></p><br><br><p><strong><span>British Council Behaviours</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Connecting with others (essential):</span></em></strong></p><br><br><p><span>Making regular opportunities to understand others better</span></p><br><br><br><p><strong><em><span>Creating shared purpose</span></em></strong><span> <strong><em>(essential)</em></strong></span></p><br><br><p><span>Communicating an engaging picture of how we can work together</span></p><br><br><br><p><strong><em><span>Making it happen (essential):</span></em></strong></p><br><br><p><span>Delivering clear results for the British Council</span></p><br><br><br><p><strong><em><span>Working together (essential): </span></em></strong></p><br><br><p><span>Establishing a genuinely common goal with others</span></p><br><br><br><p><strong><em><span>Being accountable (essential):</span></em></strong></p><br><br><p><span>Delivering my best work in order to meet my commitments</span></p><br><br><br><p><strong><em><span>Shaping the future (essential):</span></em></strong></p><br><br><p><span>Looking for ways in which we can do things better </span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><em><span>Performance management</span></em></p><br><br><p><strong><span>British Council Core Skills</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Communicating & Influencing (Level 1) </span></em></strong></p><br><br><p><strong><span>Communicates clearly & effectively: </span></strong><span>Listens to others and expresses self clearly, with grammatical accuracy and awareness of a diverse audience in speaking and writing. </span></p><br><br><br><p><strong><em><span>Analysing data and problems (Level 1)</span></em></strong></p><br><br><p><strong><span>Is systematic: </span></strong><span>Breaks down problems into a list of tasks to be done and decides on appropriate action<strong>. </strong></span></p><br><br><br><p><strong><em><span>Using technology (Level 1)</span></em></strong></p><br><br><p><strong><span>Operates as a basic user of information systems, digital and office technology: </span></strong><span>Able, with adjustments if necessary, to use office software and British Council systems to do the job and manage documents or processes.</span></p><br><br><br><p><strong><em><span>Planning & Organizing (Level 1)</span></em></strong></p><br><br><p><strong><span>Is methodical: </span></strong><span>Able to plan own work over short timescales for routine or familiar tasks and processes.</span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><strong><span>Prepared by: </span></strong></p><br><br><p><strong><span>Date:</span></strong></p><br><br><p><span>Priya Varma,</span><span>Regional Customer Management and Sales Lead</span></p><br><br><p><strong><em><span>13 April 2021</span></em></strong></p><br><br><br> </div>
<h3>Introduction</h3>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates. Organizational Context and Scope Assisted Voluntary Return and Reintegration (AVRR) a core activity of IOM Algeria is part of its comprehensive approach to migration management. Through its AVRR programmes IOM provides administrative, logistical and financial support including reintegration assistance to migrants who are unable or unwilling to remain in their host/transit country and express the wish to return to their countries of origin. Under the overall supervision of the Head of Programmes; and the direct supervision of the National Project Officer AVRR, in collaboration with relevant units in sending and receiving missions, the successful candidate will be responsible and accountable for providing support to the returnees through the provision of reintegration support as per the programmatic guidelines of the various AVRR projects. In particular, the Incumbent will be responsible for the following tasks: Assist all returnees who return under IOM s AVRR programmes to devise viable reintegration plans Assist sending missions to facilitate the voluntary return of Algerians through provision of information, virtual counseling, arranging shelter, conducting family tracing etc.; Liaise with relevant units, such as finance for disbursement of cash grants and with procurement for provision of in-kind reintegration assistance for Algerian returnees; Support the r eview of reintegration assistance plans of migrants returning from Algeria to countries of origin with IOM assistance, ensuring compliance with IOM financial rules and regulations; Maintain an internal database on migrants provided with return assistance, including to track the status of the provision of reintegration assistance under IOM Algeria projects and follow-up with IOM missions in countries of origin as required; Support monitoring missions from other IOM offices through the facilitation of logistical arrangements including with returnees; Conduct monitoring of return and reintegration activities (via phone and in person); Maintain an updated record of cases and files while ensuring the confidentiality of the data and the standardized use of IOM s Migrant Management Operational System Application (MIMOSA) and other mission specific databases and tools; Keep records of relevant project documentation, upon request of the Project Manager/supervisor, providing the document and inputs necessary for the timely submission to the Donor of narrative and financial reports and reimbursement request; Perform such other duties as may be assigned<p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications and Experience</h3>Education Bachelor's degree from an accredited educational institution in human or social science, business and administration, or High school degree/certificate with at least four years of relevant working experience. Accredited Universities are those listed in the UNESCO World Higher Education Database. Experience Two years of relevantworking experience with a University degree. Four years of relevant work experience with a high school degree. Experience in working with international organizations, governmental and diplomatic authorities is an asset; Ability to manage logistic and administrative aspects of projects; An experience in the area of reintegration and assistance to migrants or refugees an advantage; Experience in liaising with governmental and diplomatic authorities as well as with national and international institutions; Familiarity with financial and business administration; Experience in drafting narrative project reports and project documents. Skills Good written and oral communication skills, strong cross-cultural skills, effective in Languages All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). REQUIRED For all applicants, fluency in English and French is required. DESIRABLE Working knowledge of Arabic is an advantage. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies IOM s competency framework can be found at this link . Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies behavioural indicators Level 1 Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. Managerial Competencies behavioural indicators Level 2, if with direct reports Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential. Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust : Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction. Humility : Leads with humility and shows openness to acknowledging own shortcomings. Notes Please refer to this link for guidance on IOM Job Category. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application. No late applications will be accepted. Only shortlisted candidates will be contacted. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Document all trips prior to the start of and at the conclusion of each trip. Transport guests to/from assigned destinations using property vehicle. Park vehicle in designated location when not in use. Inspect property vehicles for damage and cleanliness. Check tire pressure and fluid levels for property vehicle and refuel as necessary. Document all vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager/supervisor.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1-year related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATION<br>License or Certification: Commercial Driver's License (CDL)<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span>Purpose of the Job
<br></span><p><strong>Key Responsibilities</strong></p><br><br>
<p><strong>Operations Management</strong></p><br><br>
<ul>
<li>Coordinate international sea freight (FCL, LCL, Breakbulk) and air freight shipments.</li>
<li>Arrange bookings with ocean carriers, airlines, and overseas agents.</li>
<li>Plan cargo collection, consolidation, transportation, and final delivery.</li>
<li>Monitor shipments from origin to destination and provide proactive updates.</li>
<li>Resolve operational issues and implement corrective actions to minimize delays.</li>
<li>Ensure compliance with agreed transit times and service standards.</li>
</ul>
<p><strong>Documentation & Compliance</strong></p><br><br>
<ul>
<li>Prepare, review, and process all shipping documentation, including:
<ul>
<li>Bill of Lading (B/L)</li>
<li>Air Waybill (AWB)</li>
<li>Commercial Invoice</li>
<li>Packing List</li>
<li>Certificate of Origin</li>
<li>Customs and export/import documentation</li>
</ul>
</li>
<li>Ensure documentation complies with local customs regulations and international trade requirements.</li>
<li>Maintain accurate shipment records and operational files.</li>
</ul>
<p><strong>Customer Service</strong></p><br><br>
<ul>
<li>Serve as the primary point of contact for assigned customers.</li>
<li>Provide shipment status updates and respond promptly to customer inquiries.</li>
<li>Manage customer expectations and resolve service-related issues.</li>
<li>Build and maintain strong customer relationships to ensure high service quality.</li>
</ul>
<p><strong>Coordination</strong></p><br><br>
<ul>
<li>Liaise with shipping lines, airlines, customs brokers, trucking companies, port and airport authorities, overseas agents, and other logistics partners.</li>
<li>Coordinate with internal departments including Sales, Customs Clearance, Finance.</li>
<li>Ensure smooth communication among all stakeholders throughout the shipment lifecycle.</li>
</ul>
<p><strong>Cost Control & Financial Management</strong></p><br><br>
<ul>
<li>Verify supplier invoices and operational charges.</li>
<li>Prepare shipment files for customer invoicing.</li>
<li>Monitor transportation costs and identify opportunities for operational efficiency.</li>
<li>Ensure profitability targets are met while maintaining service quality.</li>
</ul>
<p><strong>Compliance & Quality</strong></p><br><br>
<ul>
<li>Ensure compliance with company policies, customs regulations, and international shipping standards.</li>
<li>Support continuous improvement initiatives within the operations department.</li>
<li>Follow health, safety, security, and quality management procedures.</li>
</ul><br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor’s degree in business or any other field </span></span></span></li>
<li><span><span><span>3-4 years of relevant working experience in the Freight Forwarding industry </span></span></span></li>
<li><span><span><span>Experience in operations and broad knowledge of regulations</span></span></span></li>
<li><span><span><span>Cargowise experience preferred</span></span></span></li>
<li><span><span><span>Excellent MS office skills: Word, Excel and Power Point</span></span></span></li>
<li><span><span><span>Good commands in professional emails writing</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Setting a clear direction<br>Simplification<br>Growth mindset<br>Innovation<br>Skills
<br>Communication Skills<br>Teamwork<br>Time Management<br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Abbott</b></p><br><br><p>Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.</p><br><br><p><b>Working at Abbott</b></p><br><br><p>At Abbott, you can do work that matters and help people to live a healthier and full life, grow your career, and learn, be your true self. You will have access to:</p><br><br><ul><li>Career development with an international company where you can grow the career you dream of.</li><li>A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.</li><li>A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.</li><li>A challenging position in a fast-growing crisis independent industry.</li></ul><p><b>The Opportunity</b></p><br><br><p><b>Compliance Monitoring Analyst Africa </b></p><br><br><p>The <b>Compliance Monitoring Analyst</b> <b>Africa </b>will support and perform transactional monitoring of compliance-related activities in multiple affiliates throughout the Africa region. Monitoring activities will be conducted in collaboration with in-country OEC team members in each affiliate. The role will also include responsibility for supporting data analytics projects in the African region and participating in global OEC monitoring and data analytics projects.</p><br><br><p><b>Main Responsibilities</b>:</p><br><br><p><u>Monitoring:</u></p><br><br><ul><li>Work with affiliate OEC in each country to create annual monitoring plans based on the pre-monitoring risk assessment – Compliance Activity Ranking (CAR) files.</li><li>Analyze CAR details across affiliates/divisions/activities to identify trends and potential misalignments in risk assessment criteria applied in different affiliates.</li><li>Support/execute quarterly monitoring in multiple affiliates, including identification of transactions available for monitoring; selection of samples according to appropriate criteria; communication with affiliate Finance and business teams to obtain supporting documentation for selected samples; analysis of documents and completion of monitoring tests and templates; and recommendation of monitoring findings and incidents of non-compliance and proposed remediation.</li><li>Support/execute Third Party Monitoring program.</li><li>Working with affiliate OEC, prepare reports and presentations based on monitoring results for Affiliate Compliance Committees and other business presentations.</li><li>Report monitoring results to global OEC monitoring team, including entry of Incidents of Non-Compliance into global OEC tracking system.</li><li>Centralize design and delivery of compliance training based on identified risks; ensure policies effectively communicated and understood across affiliates.</li><li>Other tasks related as assigned.</li></ul><p><u>HCP Spend, Expense Report, and Pre-Approval systems Analytics:</u></p><br><br><ul><li>Support affiliate OEC in use of Power BI databases to identify transactions and trends of interest for monitoring or other follow-up/investigation.</li><li>Import data from regional OEC event approval systems (e.g., GPAS) and Power BI and perform analytics.</li><li>Monitor events and HCP/HCI records for anomalies and perform system maintenance and cleanup as needed.</li><li>Other tasks related as assigned.</li></ul><p><b>Minimum Requirements:</b></p><br><br><ul><li>Relevant experience in compliance, audit, data analytics and/or business intelligence area strongly preferred.</li><li>Bachelor’s degree in economics, finance, business, or equivalent is preferred</li><li>Minimum 3 years’ relevant work experience with compliance within Pharma or Medical</li><li>MUST have a good command of ENGLISH</li><li>Familiarity and/or work experience with medical devices and/or pharmaceutical compliance rules and practices strongly preferred.</li><li>Strong English language skills, including the ability to write clearly in English and communicate effectively in a multi-national working environment</li><li>Strong Microsoft Excel and Power BI skills, including working with large data sets; loading, manipulating, analyzing data; designing visualizations and dashboards.</li><li>Ability to manage multiple deadlines and priorities.</li><li>Collaborative mindset, team player.</li><li>Comfortable interacting with people from all around the region and the US and working with documents in multiple languages using commonly available translation tools.</li></ul><br><br> </div>
<p><b>JOB SUMMARY</b></p><p><br></p><p> Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution.</p><p><br></p><p><b>CORE WORK ACTIVITIES</b> Managing Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements and follows up on Accounting SOP audits for all areas of the property. Complies with Federal and State laws applying to fraud and collection procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances credit card ledgers. Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.</p><p>Maintaining Finance and Accounting Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Submits reports in a timely manner, ensuring delivery deadlines. Ensures profits and losses are documented accurately. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Maintains a strong accounting and operational control environment to safeguard assets. Completes period end function each period. Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.</p><p>Demonstrating and Applying Accounting Knowledge Demonstrates knowledge of job-relevant issues, products, systems, and processes. Demonstrates knowledge of return check procedures. Demonstrates knowledge of the Gross Revenue Report. Demonstrates knowledge and proficiency with write off procedures. Demonstrates knowledge and proficiency with consolidated deposit procedures. Keeps up-to-date technically and applying new knowledge to your job. Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information. Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</p><p>Leading Accounting Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Motivates and provides a work environment where employees are productive. Imposes deadlines and delegates tasks. Provides an "open door policy" and is highly visible in areas of responsibility. Understands how to manage in a culturally diverse work environment. Manages the quality process in areas of customer service and employee satisfaction.</p><p>Managing and Conducting Human Resource Activities Supports the development, mentoring and training of employees. Provides constructive coaching and counseling to employees. Trains people on account receivable posting techniques.</p><p>Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates personal integrity. Uses effective listening skills. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict effectively. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time well and possesses strong organizational skills. Presents ideas, expectations and information in a concise well organized way. Uses problem solving methodology for decision making and follow up. Makes collections calls if necessary.</p><p><strong>Desired Candidate Profile</strong></p><h2>Education and Experience</h2><ul><li>4-year bachelor's degree in Finance and Accounting or related major; no work experience required.</li><li>OR 2-year degree from an accredited university in Finance and Accounting or related major; 2 years experience in finance and accounting or related professional area.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.</p><p>CORE WORK ACTIVITIES Managing Security Operations Assists in the development and implementation of emergency procedures. Recommends follow-up action for security breaches. Conducts investigation of all losses of property assets and refers to proper management for disposition. Deploys security staff to effectively monitor and protect property assets. Complies with all Corporate Security safety and security management guidelines and procedures. Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service. Conducts periodic patrols of entire property and parking areas. Recognizes success across areas of responsibility. Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Identifies and makes recommendations for minimizing physical hazards and unsafe work practices. Implements action plans to monitor and control risk. Keeps abreast of local criminal activity as it may impact property. Maintains required reports and documentation regarding patrols of property and parking areas. Inspects all security equipment and ensures it is fully functioning. Provides means for obtaining necessary medical attention on a timely basis. Conducts hourly employee performance appraisals according to Standard Operating Procedures. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Maintains first aid and CPR certifications required for Security officers. Implements local authority requirement for security and safety.</p><p>Leading Security Teams Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers. Celebrates successes by publicly recognizing the contributions of team members. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Encourages and builds mutual trust, respect, and cooperation among team members. Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. Serves as a role model to demonstrate appropriate behaviors.</p><p>Providing and Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Meets quality standards and customer expectations on a daily basis. Provides services that are above and beyond for customer satisfaction and retention.</p><p>Conducting Human Resources Activities Assists in minimizing cost of accident claims through aggressive claims management. Brings issues to the attention of Human Resources as necessary. Strives to improve service performance. Administers property policies fairly and consistently.</p><p>Additional Responsibilities Analyzes information and evaluates results to choose the best solution and solve problems. Develops and maintains a working relationship with local law enforcement authorities. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Provides guidance in setting health and safety policies and standards. Coordinates with Event Sales for VIP escort and media control for large events.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Education and Experience</b> High school diploma or GED; 3 years experience in the security/loss prevention or related professional area. OR 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.</p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Assurer la propreté et la bonne présentation des espaces publics de l'hôtel, et contribuer à offrir aux clients un environnement impeccable en toutes circonstances.</p><br><p><strong>Missions Principales: </strong></p><br><ul><li>Suivre la formation aux procédures et standards de nettoyage des espaces publics.</li><li>Se familiariser avec les zones et équipements de l'hôtel.</li><li>Participer aux opérations de nettoyage de mise en état avant ouverture (deep cleaning).</li><li>Nettoyer et entretenir le lobby, les couloirs, les toilettes publiques, les ascenseurs, les points de ventes et les extérieurs.</li><li>Assurer l'entretien des espaces de restauration, du Spa/Thalasso et des zones communes selon le planning.</li><li>Signaler toute anomalie ou dysfonctionnement à son superviseur.</li><li>Respecter les procédures d'utilisation et de dosage des produits d'entretien.</li><li>Veiller au respect des normes d'hygiène et de sécurité.</li><li>Assurer la disponibilité du matériel et signaler les besoins de réapprovisionnement.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché:</strong></p><br><ul><li>Niveau scolaire de base; formation hôtelière appréciée.</li><li>Une première expérience en nettoyage / entretien appréciée.</li><li>Sens du détail, rigueur, autonomie.</li><li>Bonne condition physique.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Assurer le nettoyage et la remise en état des chambres selon les standards Sofitel, garantissant confort et propreté irréprochable aux clients.</p><br><p><strong>Missions Principales : </strong></p><br><ul><li>Suivre la formation aux procédures de nettoyage et de contrôle qualité des chambres.</li><li>Se familiariser avec les standards de présentation Sofitel (mise en place, linge, amenities).</li><li>Participer aux opérations de mise en état des chambres avant ouverture.</li><li>Nettoyer et remettre en état les chambres (départ, recouche, mise en place) selon le planning.</li><li>Réapprovisionner le linge, les amenities et les mini-bars selon les standards.</li><li>Signaler tout dysfonctionnement technique ou objet trouvé.</li><li>Respecter les priorités de nettoyage communiquées par le superviseur (VIP, arrivées anticipées).</li><li>Veiller au respect des procédures de sécurité et de confidentialité (accès chambres).</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché : </strong></p><br><ul><li>Niveau scolaire de base ; formation hôtelière appréciée.</li><li>Une première expérience en housekeeping appréciée.</li><li>Notions de français et/ou d'arabe.</li><li>Sens du détail, rigueur, discrétion.</li><li>Bonne condition physique, rapidité d'exécution.</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p><p>CORE WORK ACTIVITIES</p><p>Ensuring Culinary Standards and Responsibilities are Met for Restaurant</p><p>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant. Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Maintains food preparation handling and correct storage standards. Recognizes superior quality products, presentations and flavor. Plans and manages food quantities and plating requirements for the restaurant. Communications production needs to key personnel. Assists in developing daily and seasonal menu items for the restaurant. Ensures compliance with all applicable laws and regulations regulations. Follows proper handling and right temperature of all food products. Estimates daily restaurant production needs. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Checks the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented and creates decorative food displays.</p><p>Leading Kitchen Team</p><p>Supervises and coordinates activities of cooks and workers engaged in food preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Leads shift teams while personally preparing food items and executing requests based on required specifications. Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensuring and maintaining the productivity level of employees. Ensures employees are cross-trained to support successful daily operations. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p><p>Establishing and Maintaining Restaurant Kitchen Goals</p><p>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc. Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work. Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Effectively investigates, reports and follows-up on employee accidents. Knows and implements company safety standards.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Handles guest problems and complaints. Interacts with guests to obtain feedback on product quality and service levels.</p><p>Managing and Conducting Human Resource Activities</p><p>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes. Manages employee progressive discipline procedures. Participates in the employee performance appraisal process, providing feedback as needed. Uses all available on the job training tools for employees. Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</p><p></p></section>
<div>
<p> <b>POSITION SUMMARY</b> </p>
<p> </p>
<p>Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements. Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe.</p>
<p> </p>
<p>Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers/ Point of Sale (POS) systems. Move up and down stairs/ramps. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: Technical, Trade, or Vocational School Degree.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> <b> </b> </p>
</div>
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</div> <br>