Technical Analysts Jobs in Algeria
762 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>The Technical Sales Manager – Wireline is responsible for driving the commercial growth, technical sales strategy, and market development of Weatherford's Wireline portfolio across the region. This leadership role is accountable for developing and executing the regional go-to-market strategy, identifying new business opportunities, strengthening customer relationships, and increasing market share through effective technical and commercial engagement.</span></p><br><p><span>The role serves as the primary technical and commercial interface between customers, Sales, Operations, Product Line Management, and Engineering, ensuring the successful delivery of technical proposals, tenders, contract negotiations, and customer solutions. The Technical Sales Manager also leads the regional Technical Sales and Applications team while driving operational excellence, revenue growth, customer satisfaction, and continuous business improvement.</span></p><br><p><span><strong>Responsibilities:</strong></span></p><br><ul><li><span>Develop and execute the regional Wireline commercial strategy and go-to-market plan to drive revenue growth, market share, and customer engagement across the region.</span></li><li><span>Lead all technical sales activities, including customer presentations, product demonstrations, technology workshops, technical seminars, and solution-based selling.</span></li><li><span>Build and maintain strong relationships with customers, key decision-makers, and strategic stakeholders while identifying new business opportunities and supporting long-term account growth.</span></li><li><span>Lead the preparation, technical review, pricing strategy, and submission of quotations, tenders, and commercial proposals using approved Weatherford systems and processes.</span></li><li><span>Collaborate with Sales, Operations, Engineering, Product Line Management, and Global teams to ensure successful project execution, contract handover, and customer satisfaction.</span></li><li><span>Analyse market trends, competitor activities, pricing strategies, and customer requirements to develop competitive sales strategies and identify new market opportunities.</span></li><li><span>Manage sales opportunities, forecasts, customer visit reports (CVRs), pursuit plans, and pipeline activities using Salesforce (SFDC), Xait-Porter, and other commercial systems.</span></li><li><span>Support high-value tenders through business case analysis (BSA), pricing recommendations, risk assessment, and commercial strategy development.</span></li><li><span>Monitor financial performance by supporting budgeting, forecasting, revenue growth, profitability, pricing optimization, and cost management initiatives.</span></li><li><span>Conduct customer service quality reviews, contract performance reviews, and contract close-out meetings to strengthen customer relationships and improve service delivery.</span></li><li><span>Lead, coach, mentor, and develop the regional Technical Sales and Applications team, ensuring continuous technical competency development and high performance.</span></li><li><span>Promote new technologies, product launches, customer success stories, and best practices while supporting continuous improvement across the Wireline business.</span></li><li><span>Ensure compliance with Weatherford's HSE, Quality, Ethics, Compliance, and Corporate Governance standards while promoting a strong safety culture across all activities.</span></li></ul><p><span><strong>Skills:</strong></span></p><br><ul><li><span>Strong technical and commercial knowledge of Wireline products, technologies, and oilfield operations.</span></li><li><span>Proven experience developing business strategies, market development plans, and go-to-market initiatives.</span></li><li><span>Strong background in technical sales, solution selling, tender management, and contract negotiations.</span></li><li><span>Excellent understanding of customer relationship management (CRM), opportunity management, and sales forecasting.</span></li><li><span>Experience using Salesforce (SFDC), Xait-Porter, and Microsoft Office applications.</span></li><li><span>Strong leadership, coaching, and people management capabilities.</span></li><li><span>Excellent presentation, communication, negotiation, and stakeholder management skills.</span></li><li><span>Strong analytical, commercial, and financial acumen with experience in budgeting, pricing, forecasting, and profitability analysis.</span></li><li><span>Ability to influence cross-functional teams and build strong customer relationships across multiple countries.</span></li><li><span>Ability to perform effectively in a fast-paced, customer-focused, and highly competitive environment.</span></li><li><span>Strong commitment to HSE, quality, operational excellence, and continuous improvement.</span></li></ul><p><span><strong>Qualifications:</strong></span></p><br><ul><li><span>Bachelor's degree in Engineering or a related technical discipline.</span></li><li><p><span>10–12+ years of experience within the Oil & Gas industry, including at least 6 years in Technical Sales, Business Development, or Commercial leadership within the Wireline product line</span></p><br></li><li>Experience of working in Algeria is essential</li><li><span>Previous experience supporting or managing Wireline technologies, customer accounts, tenders, and commercial strategies in Algeria is required</span></li><li><span>Demonstrated experience leading technical sales teams and driving regional business growth.</span></li><li><span>Strong understanding of tendering, contract management, pricing strategy, and commercial negotiations.</span></li><li><span>Experience managing business performance, financial results, forecasts, and regional sales KPIs.</span></li><li><span>Previous experience working with multinational Oil & Gas service companies is highly preferred.</span></li><li><span>Willingness to travel extensively across the region to support customers and business development activities.</span></li></ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Technical Sales Manager Wireline is responsible for driving the commercial growth, technical sales strategy, and market development of Weatherford's Wireline portfolio across the region. This leadership role is accountable for developing and executing the regional go-to-market strategy, identifying new business opportunities, strengthening customer relationships, and increasing market share through effective technical and commercial engagement. The role serves as the primary technical and commercial interface between customers, Sales, Operations, Product Line Management, and Engineering, ensuring the successful delivery of technical proposals, tenders, contract negotiations, and customer solutions. The Technical Sales Manager also leads the regional Technical Sales and Applications team while driving operational excellence, revenue growth, customer satisfaction, and continuous business improvement.</p><p>Responsibilities:</p><ul><li>Develop and execute the regional Wireline commercial strategy and go-to-market plan to drive revenue growth, market share, and customer engagement across the region.</li><li>Lead all technical sales activities, including customer presentations, product demonstrations, technology workshops, technical seminars, and solution-based selling.</li><li>Build and maintain strong relationships with customers, key decision-makers, and strategic stakeholders while identifying new business opportunities and supporting long-term account growth.</li><li>Lead the preparation, technical review, pricing strategy, and submission of quotations, tenders, and commercial proposals using approved Weatherford systems and processes.</li><li>Collaborate with Sales, Operations, Engineering, Product Line Management, and Global teams to ensure successful project execution, contract handover, and customer satisfaction.</li><li>Analyse market trends, competitor activities, pricing strategies, and customer requirements to develop competitive sales strategies and identify new market opportunities.</li><li>Manage sales opportunities, forecasts, customer visit reports (CVRs), pursuit plans, and pipeline activities using Salesforce (SFDC), Xait-Porter, and other commercial systems.</li><li>Support high-value tenders through business case analysis (BSA), pricing recommendations, risk assessment, and commercial strategy development.</li><li>Monitor financial performance by supporting budgeting, forecasting, revenue growth, profitability, pricing optimization, and cost management initiatives.</li><li>Conduct customer service quality reviews, contract performance reviews, and contract close-out meetings to strengthen customer relationships and improve service delivery.</li><li>Lead, coach, mentor, and develop the regional Technical Sales and Applications team, ensuring continuous technical competency development and high performance.</li><li>Promote new technologies, product launches, customer success stories, and best practices while supporting continuous improvement across the Wireline business.</li><li>Ensure compliance with Weatherford's HSE, Quality, Ethics, Compliance, and Corporate Governance standards while promoting a strong safety culture across all activities.</li></ul><p>Skills:</p><ul><li>Strong technical and commercial knowledge of Wireline products, technologies, and oilfield operations.</li><li>Proven experience developing business strategies, market development plans, and go-to-market initiatives.</li><li>Strong background in technical sales, solution selling, tender management, and contract negotiations.</li><li>Excellent understanding of customer relationship management (CRM), opportunity management, and sales forecasting.</li><li>Experience using Salesforce (SFDC), Xait-Porter, and Microsoft Office applications.</li><li>Strong leadership, coaching, and people management capabilities.</li><li>Excellent presentation, communication, negotiation, and stakeholder management skills.</li><li>Strong analytical, commercial, and financial acumen with experience in budgeting, pricing, forecasting, and profitability analysis.</li><li>Ability to influence cross-functional teams and build strong customer relationships across multiple countries.</li><li>Ability to perform effectively in a fast-paced, customer-focused, and highly competitive environment.</li><li>Strong commitment to HSE, quality, operational excellence, and continuous improvement.</li></ul><p>Qualifications:</p><ul><li>Bachelor's degree in Engineering or a related technical discipline.</li><li>10 12+ years of experience within the Oil & Gas industry, including at least 6 years in Technical Sales, Business Development, or Commercial leadership within the Wireline product line</li><li>Experience of working in Algeria is essential</li><li>Previous experience supporting or managing Wireline technologies, customer accounts, tenders, and commercial strategies in Algeria is required</li><li>Demonstrated experience leading technical sales teams and driving regional business growth.</li><li>Strong understanding of tendering, contract management, pricing strategy, and commercial negotiations.</li><li>Experience managing business performance, financial results, forecasts, and regional sales KPIs.</li><li>Previous experience working with multinational Oil & Gas service companies is highly preferred.</li><li>Willingness to travel extensively across the region to support customers and business development activities.</li></ul><p>Weatherford supports the sustainable development and production of oil and gas resources, wherever they exist, to ensure the world’s current and future energy needs can be met safely, efficiently and economically.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Engineering or a related technical discipline.</li><li>10 12+ years of experience within the Oil & Gas industry, including at least 6 years in Technical Sales, Business Development, or Commercial leadership within the Wireline product line</li><li>Experience of working in Algeria is essential</li><li>Previous experience supporting or managing Wireline technologies, customer accounts, tenders, and commercial strategies in Algeria is required</li><li>Demonstrated experience leading technical sales teams and driving regional business growth.</li><li>Strong understanding of tendering, contract management, pricing strategy, and commercial negotiations.</li><li>Experience managing business performance, financial results, forecasts, and regional sales KPIs.</li><li>Previous experience working with multinational Oil & Gas service companies is highly preferred.</li><li>Willingness to travel extensively across the region to support customers and business development activities.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Technical and Engineering Manager is responsible for all engineering/technical aspects of the Company's operations, inclusive of value engineering opportunities, construction and overall methodology, method statements, engineering design drawings, shop drawings and material submittals and follow up approval.</p><br> <br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Lead the design team in creating innovative, high-quality engineering solutions.</p><br>
<p>Manage design projects from concept to completion, ensuring adherence to timelines and budgets.</p><br>
<p>Provide expert technical guidance and support to design and engineering teams.</p><br>
<p>Develop and enforce design standards, procedures, and best practices.</p><br>
<p>Oversee quality assurance processes to ensure all designs meet industry standards and client requirements.</p><br>
<p>Allocate resources effectively to support design and technical projects.</p><br>
<p>Work closely with cross-functional teams, including product development, marketing, and manufacturing, to ensure cohesive project execution.</p><br>
<p>Drive innovation in design methodologies and technologies to maintain competitive advantage.</p><br>
<p>Identify and mitigate risks associated with design and technical projects.</p><br>
<p>Promote continuous improvement initiatives within the design and technical teams to enhance efficiency and effectiveness.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Advanced Knowledge in engineering principles, techniques, policies, and procedures.</p><br>
<p>Excellent knowledge of material engineering properties and local/global availability of materials with excellent technical skills and ability to organize and oversee preparation of technical drawings.</p><br>
<p>Knowledge of Project Management.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Cost Management L4<br>QA/QC L4<br>Geotechnical Engineering L4<br>Drawings/Specifications L4<br>HSE L4<br>Build High-Performing Teams<br>Provide Direction<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Engineering<br>Profesional degree in MMUP Engineer Registration (UPDA)<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Technical and Engineering Manager is responsible for all engineering/technical aspects of the Company's operations, inclusive of value engineering opportunities, construction and overall methodology, method statements, engineering design drawings, shop drawings and material submittals and follow up approval.</p><br> <br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Lead the design team in creating innovative, high-quality engineering solutions.</p><br>
<p>Manage design projects from concept to completion, ensuring adherence to timelines and budgets.</p><br>
<p>Provide expert technical guidance and support to design and engineering teams.</p><br>
<p>Develop and enforce design standards, procedures, and best practices.</p><br>
<p>Oversee quality assurance processes to ensure all designs meet industry standards and client requirements.</p><br>
<p>Allocate resources effectively to support design and technical projects.</p><br>
<p>Work closely with cross-functional teams, including product development, marketing, and manufacturing, to ensure cohesive project execution.</p><br>
<p>Drive innovation in design methodologies and technologies to maintain competitive advantage.</p><br>
<p>Identify and mitigate risks associated with design and technical projects.</p><br>
<p>Promote continuous improvement initiatives within the design and technical teams to enhance efficiency and effectiveness.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Advanced Knowledge in engineering principles, techniques, policies, and procedures.</p><br>
<p>Excellent knowledge of material engineering properties and local/global availability of materials with excellent technical skills and ability to organize and oversee preparation of technical drawings.</p><br>
<p>Knowledge of Project Management.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Cost Management L4<br>QA/QC L4<br>Geotechnical Engineering L4<br>Drawings/Specifications L4<br>HSE L4<br>Build High-Performing Teams<br>Provide Direction<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Engineering<br>Profesional degree in MMUP Engineer Registration (UPDA)<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><span >Missions</span></div><div><span >Prospecting and developing the client portfolio.</span></div><div><span >Advise clients on technical solutions.</span></div><div><span >To ensure the commercial and technical monitoring of projects.</span></div><div><span >Profile</span></div><div><span >Technical or commercial training.</span></div><div><span >Desired experience in selling technical products.</span></div><div><span >Good negotiation skills and customer focus.</span></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Technical or commercial training. Experience desired in selling technical products. Good negotiation skills and customer orientation.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Technical Sales Representative</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >To prospect and develop a portfolio of clients (individuals and professionals).</font></font></li> <li><font dir="auto" ><font dir="auto" >Advising clients on the refrigeration and air conditioning solutions best suited to their needs.</font></font></li> <li><font dir="auto" ><font dir="auto" >to prepare technical and commercial offers and ensure their negotiation.</font></font></li> <li><font dir="auto" ><font dir="auto" >Carry out technical visits and preliminary studies for installations.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure project follow-up in collaboration with technical teams until delivery.</font></font></li> <li><font dir="auto" ><font dir="auto" >Build customer loyalty and guarantee quality after-sales service.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor products, innovations and the competition.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Bachelor's degree (Bac+3) in Climate Engineering, Electromechanics, Electrotechnics, Technical Commerce or equivalent.</font></font></li> <li><font dir="auto" ><font dir="auto" >Minimum 5 years of experience in selling refrigeration and air conditioning solutions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good knowledge of air conditioning, refrigeration and HVAC equipment systems.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent sales, negotiation and customer relationship skills.</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Technical Salesperson</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >To prospect for new clients and develop the business portfolio.</font></font></li> <li><font dir="auto" ><font dir="auto" >Advising clients on refrigeration and air conditioning solutions tailored to their needs.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare quotes and ensure the negotiation of commercial offers.</font></font></li> <li><font dir="auto" ><font dir="auto" >Conduct technical visits and monitor projects.</font></font></li> <li><font dir="auto" ><font dir="auto" >Collaborating with technical teams to ensure the proper execution of installations.</font></font></li> <li><font dir="auto" ><font dir="auto" >To ensure customer follow-up and loyalty.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Bac+2 Bac+3 in Climate Engineering, Electrotechnics, Electromechanics, Commerce or equivalent.</font></font></li> <li><font dir="auto" ><font dir="auto" >Minimum 1 year of experience in a similar position.</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of refrigeration and air conditioning equipment.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good business sense and good communication skills.</font></font></li></ul></div></section>
<p>Participation in the development of the specifications required for tender documents. Supervise the award of all commercial and technical contracts. Follow up on files at various stages of the contract award process. Notification of contracts and amendments. Provide assistance and support to technical and commercial departments before and after the launch of tenders and/or the conclusion of contracts. Keep the register of withdrawal of specifications and the register of deposit of offers up to date. Ensure the release of the bid bond or its forfeiture by the concerned departments.</p><p><strong>Desired Candidate Profile</strong></p><p>University degree in Law, Financial and Accounting Sciences, Management Sciences, Human Resources Management. Good command of public and private market procedures. Good writing and synthesis skills (administrative and argumentative documents).</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Senior Technical Engineer performs design management of various types of projects residential commercial, warehouse/industrial buildings.
Reviews the structural design of projects. Initiates value engineering exercises and identifies potential issues/constraints
in design and construction during the early stages of design. Checks appropriateness of structural system and
correctness of design criteria proposed by consultants. Provides direction to consultants to ensure complete submission
of structural deliverables within project schedule. Performs the task of managing the documentation of the structural
drawings in coordination with architectural and MEP Works.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Analyze and configure the basic structural components of a building or other structure for ensuring the quality of design.</p><br>
<p>Review the design criteria (basic structural components, geotechnical properties, wind loads, seismic loads, loads, fire protection) and ensure adequacy of design.</p><br>
<p>Analyze the structural elements to ensure the quality of the design.</p><br>
<p>Analyze and reviews the loading plan and ensure compliance with codes and the project operational purpose.</p><br>
<p>Determine the pressures that each component, such as a beam or lintel, will experience from other parts of the structure due to human use or environmental pressures such as weather or earthquakes.</p><br>
<p>Study the impact of the temporary works (formwork, tower cranes foundations and supports) on the structural elements, provide calculations, details and ensure compliance.</p><br>
<p>Liaise with designers, including architects, to agree on safe designs and their fit with the aesthetic concept of the construction of the proposed project.</p><br>
<p>Provide safe structural solutions to suite the architectural and MEP requirements.</p><br>
<p>Coordinates and oversees all onsite material testing, ensure that all such testing with spec and codes.</p><br>
<p>Ensures weekly report detailing exact progress of all material requirements and areas of concern/delay.</p><br>
<p>Ensures all shop drawings are prepared accurately followed by all as-built drawings.</p><br>
<p>Close out technical submittals to be made available.</p><br>
<p>Closes out material submittals to be made available and ensures that during the course of the Project, all required material submittals required for close out are prepared in advance.</p><br>
<p>Leads and support teams in enhancing the competencies through facilitating effective coaching and mentoring.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Advanced proficiency in CAD software and other design tools for drafting and creating technical drawings, ensuring accuracy and adherence to design specifications.</p><br>
<p>Extensive knowledge of architectural and engineering principles to effectively coordinate technical aspects of projects and resolve design challenges.</p><br>
<p>Strong understanding of building codes, regulations, and industry standards to ensure compliance and quality assurance throughout the design process.</p><br>
<p>Excellent communication and leadership skills to collaborate with interdisciplinary teams, oversee technical coordination efforts, and align project objectives.</p><br>
<p>Problem-solving abilities to anticipate and address technical issues, optimize project outcomes, and contribute to the successful delivery of design projects.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>Cost Management L3<br>Drawings/Specifications L3<br>QA/QC L3<br>Geotechnical Engineering L3<br>Agility<br>HSE L3<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Engineering or Civil Engineering<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Prospect and develop the client portfolio. Advise clients on products and technical solutions. Prepare sales proposals and ensure sales follow-up. Negotiate and retain clients.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Experience in a similar position.</font></font></li><li><font dir="auto" ><font dir="auto" >Good interpersonal skills, autonomy and business acumen.</font></font></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and outgoing calls; Respond , troubleshoot and escalate support requests, including technical issues, via email, phone, chat, scheduled video calls; Maintain regular communication with customers and provide timely updates on open issues and resolutions; Identify, reproduce, and report bugs clearly to Product and Development teams; Gather customer feedback, identify recurring needs, and suggest product improvements to enhance the platform experience; Maintain high service standards by meeting KPIs such as response time, resolution rate, and customer satisfaction; Accurately document all customer interactions in the CRM system; Stay up to date with platform updates, new policies, and industry trends.<br> What you need to succeed in this role: Excellent French and English skills (C1 for both spoken and written); At least 2+ years of experience in Customer Support, SaaS Support, or Technical Support, preferably supporting complex technical solutions similar role is a must ; Strong Excel skills, including VLOOKUP, reporting and data analysis; Excellent problem-solving abilities with a customer-first mindset; Ability to handle multiple tasks and prioritize effectively in a fast-paced environment; High attention to detail and accuracy in managing customer information; Experience with CRM systems; Commitment to delivering high-quality customer service and meeting performance targets; Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with Zendesk is a strong advantage; An analytical mindset with the ability to identify patterns, solve problems, and suggest improvements.<br> Benefits and Perks: Flexible schedule; Inclusive international environment; Compensation in USD; Good bonuses for referring friends Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Analyze data and financial statements. Develop and track budgets. Perform financial forecasts. Evaluate the profitability of projects and investments. Identify and manage financial risks. Prepare reports and dashboards for management. Ensure compliance with financial and tax regulations. Formulate recommendations to optimize financial performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Analytical and synthesis skills. Rigor and organizational skills. Mastery of IT tools, especially Excel and financial management software. Good communication skills. Ability to make data-driven decisions. Sense of confidentiality and professional ethics.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Human Resources Analyst</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the maintenance and updating of personnel administrative files and regulatory registers (leave, absences, etc.)</font></font></li> <li><font dir="auto" ><font dir="auto" >Maintaining relationships with social and administrative bodies (Labor Inspectorate, CNAS, group insurance, etc.)</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage the recruitment process, from defining the need to integrating the candidate</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the implementation of decisions relating to staff movements (recruitment, transfer, promotion, departure, etc.)</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare the variable payroll elements (absences, lateness, leave, overtime, etc.)</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the monitoring, control and validation of payroll processing operations as well as post-payroll operations.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the development of HR dashboards and statistics</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure compliance with internal regulations and applicable social legislation</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor the implementation of the training plan</font></font></li> <li><font dir="auto" ><font dir="auto" >Establish the training program and submit it for approval by management (in accordance with the training budget approved by the Institution's Board of Directors)</font></font></li> <li><font dir="auto" ><font dir="auto" >To analyze human resource and training needs, establish and consolidate the annual budget forecast for recruitment and training.</font></font></li> <li><font dir="auto" ><font dir="auto" >To perform any other task assigned by management within the scope of their duties</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >hold a university degree in legal sciences, commercial sciences, management sciences, management or equivalent</font></font></li> <li><font dir="auto" ><font dir="auto" >Candidates must have at least three (3) years of professional experience in a similar position.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastering labor legislation and human resources management procedures</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastering human resources management software and tools (payroll, personnel management, CNAS declarations, etc.)</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastering office software tools, particularly Microsoft Office (Word, Excel and Outlook)</font></font></li> <li><font dir="auto" ><font dir="auto" >Demonstrate good organizational skills, methodical approach, rigor, and confidentiality.</font></font></li> <li><font dir="auto" ><font dir="auto" >Possessing good action and communication skills</font></font></li> <li><font dir="auto" ><font dir="auto" >to be free of any commitment</font></font></li> <li><font dir="auto" ><font dir="auto" >R resider in the wilaya of Algiers or its surroundings</font></font></li> </ul> <p> <b> <u><font dir="auto" ><font dir="auto" >Benefits</font></font></u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Remuneration according to the company's collective agreement</font></font></li> <li><font dir="auto" ><font dir="auto" >Opportunities for career advancement</font></font></li> <li><font dir="auto" ><font dir="auto" >Stable and favorable working environment</font></font></li> <li><font dir="auto" ><font dir="auto" >Integration within a dynamic team</font></font></li></ul></div></section>
<p><font dir="auto" ><font dir="auto" >Manage data projects from the design phase to production deployment. Gather and analyze business requirements. Collect, process, and analyze data from various sources. Design and maintain dashboards and key performance indicators (KPIs). Produce analytical reports and formulate recommendations. Coordinate project stakeholders and monitor deadlines. Ensure data quality, reliability, and security.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Master's degree (or equivalent) in Computer Science, Data Science, Statistics, Business Intelligence, or a related field. At least two years of experience in a similar role. Proficiency in data analysis tools (advanced Excel, SQL, Power BI, Tableau, or equivalent). Knowledge of Python or R is a plus.</font></font></p>
<p>Diagnose electronic failures. Repair and replace defective components. Perform repair of electronic boards. Carry out tests and checks of boards. Ensure maintenance of electronic equipment.</p><p><strong>Desired Candidate Profile</strong></p><p>Training in electronics or a similar field. Mastery of electronic board repair. Rigor, precision, and autonomy.</p>
<p>Clean and disinfect offices, sanitary facilities, and common areas. Use appropriate cleaning products and equipment. Empty trash cans and ensure waste sorting. Replenish consumables (soap, paper, etc.). Report any anomalies or maintenance needs. Respect hygiene and safety instructions, and company procedures.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience of at least 1 year in a similar role. Good physical condition. Sense of organization, rigor, and punctuality.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure the maintenance and proper functioning of industrial equipment. Diagnose electrical and mechanical faults. Ensure preventive and corrective maintenance. Repair and maintain production machines. Participate in the installation of new equipment. Ensure compliance with safety standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma in electromechanics or industrial maintenance</li><li>Experience desired (minimum 2 years)</li></ul><p></p></section>
<p><font dir="auto" ><font dir="auto" >Perform preventive and corrective maintenance on production equipment and machinery. Diagnose malfunctions and intervene quickly to ensure continuous production. Carry out maintenance, adjustment, repair, and troubleshooting operations. Work on mechanical, electrical, pneumatic, hydraulic, and automated systems. Participate in the installation and commissioning of new equipment. Monitor the maintenance schedule and document completed interventions. Identify spare parts needs and track their availability. Ensure the proper functioning and availability of production equipment. Propose improvement actions to reduce downtime and breakdowns.</font></font></p><p><strong>Desired Candidate Profile</strong></p><h2><font dir="auto" ><font dir="auto" >Training:</font></font></h2><font dir="auto" ><font dir="auto" >TS/BTS in Industrial Maintenance, Electromechanics, Electrotechnics, Automation or Industrial Engineering. Engineer profiles in Industrial Maintenance / Industrial Engineering are also accepted.</font></font><br><h2><font dir="auto" ><font dir="auto" >Experience :</font></font></h2><font dir="auto" ><font dir="auto" >Minimum 2-5 years experience in an industrial environment, ideally in a production unit. Good knowledge of industrial production machinery and equipment.</font></font><br><h2><font dir="auto" ><font dir="auto" >DESIRED QUALITIES:</font></font></h2><font dir="auto" ><font dir="auto" >Analytical skills and ability to diagnose breakdowns; </font></font><br><font dir="auto" ><font dir="auto" >Autonomy and responsiveness; </font></font><br><font dir="auto" ><font dir="auto" >Sense of responsibility; </font></font><br><font dir="auto" ><font dir="auto" >Rigor and organization; </font></font><br><font dir="auto" ><font dir="auto" >Team spirit; </font></font><br><font dir="auto" ><font dir="auto" >Good ability to work in an industrial and production environment.</font></font>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Apply and control procedures related to health and safety on site (construction site, workshop, factory, offices). Identify occupational risks and implement appropriate prevention measures. Participate in the development and updating of the single risk assessment document (DUER). Conduct regular internal HSE inspections and audits. Ensure training and awareness of personnel on safety and hygiene instructions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Good command of safety regulations and HSE standards.</li><li>Ability to communicate and raise awareness among personnel.</li><li>Rigor, vigilance, organizational skills, team spirit.</li></ul><p></p></section>