Sales Manager Jobs in Algeria
242 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Yassir is the leading super application in the field of on-demand services, operating predominantly in the Maghreb region. Yassir's mission is to revolutionize how daily services are accessed. Currently present in over 45 cities across several countries such as Algeria, Morocco, Tunisia, and Senegal, our presence also extends to other countries like France and sub-Saharan Africa. Strongly supported by world-renowned investors such as BOND and Y Combinator, pioneers of companies like Airbnb, Stripe, Dropbox, and Doordash, Yassir has successfully raised significant funds, nearly $200 million. Beyond simple service provision, our vision is to create a dynamic marketplace aimed at satisfying our users' needs while instilling fundamental social values.</p><p>Role: We are looking for a motivated and results-oriented Sales Representative (field) to join our rapidly growing team! Reporting to a Team Leader, you will play an essential role in developing Yassir's financial services in your region. Your main mission: acquire new agents, maintain strong relationships with existing agents, and grow business in your territory.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years of experience in sales, ideally in financial services, telecommunications, tobacco, or fast-moving consumer goods (FMCG)</li><li>Excellent communication, negotiation, and interpersonal skills</li><li>Ability to build trusting relationships with clients</li><li>Personal motivation, winning spirit, results-oriented</li><li>Good organizational skills and time management</li><li>Comfortable with mobile applications</li><li>Driving license and vehicle mandatory (car)</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Prepare quotes and commercial offers. Ensure field and telephone prospecting to develop sales. Make regular trips for client/prospect visits. Negotiate and ensure contract follow-up. Preparation of commercial reports. Ensure follow-up of outstanding amounts, payment deadlines, and follow up with clients regarding receivables. Coordination with the finance department for payment follow-up. Ensure the proper execution of orders (from the process to performance). Ensure customer order follow-up, from reception to final delivery. Ensure compliance with order processing deadlines and customer satisfaction. Coordinate with logistics chain players to optimize transport costs and guarantee the desired customer service level. Communicate follow-up reports (daily reports, delivery status and pallet tracking, stock evolution tracking). Ensure smooth communication with internal and external stakeholders (clients, partners, service providers). Prepare administrative documents (CMD opening, invoicing). Ensure follow-up and processing of customer complaints.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University degree Bac+3 or equivalent. Professional experience of at least one (1) year in a similar position or field. Good command of office tools (Excel, Word, PowerPoint, Google suite). Mastery of Arabic and French languages. Sense of organization, rigor, and team spirit. Good interpersonal skills, communication and prioritization skills. Withstands the pressure of the logistics profession. Ability to work under pressure and solve operational problems. Ease of field travel. Driving license B mandatory.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure a turnover defined by management. Follow-up of tour plans and customer visits. Management of the customer portfolio in the defined area. Ensure the relay of customer information and complaints. Follow-up of orders, visits and customer commitments. Communication of any new commercial measure. Work in constant collaboration with the sales and logistics team. Inform management of any commercial transaction that presents a dispute. Inform management of any particular sales transaction. Ensure product availability and visibility. Develop any merchandising operations at points of sale. Prospecting for new clients. Debt collection. Good customer relationship management. Participate in meetings and work sessions with colleagues, subordinates and superiors. Aptitude in planning and conflict management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience of one year minimum. Region of -Birtouta- Wilaya of Algiers. If you correspond to this profile, please send your CV by clicking on the "apply" tab Algiers Birtouta</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Welcome & Enhance: Offer a warm, personalized, and upscale welcome to every visitor. Advise with Expertise: Actively listen to clients' needs, guide them through the world of fine perfumery, and introduce them to our fragrances. Build Loyalty: Create a bond of trust with clients and promote the brand's values. Enhance the Point of Sale: Ensure the boutique is well-maintained, adhere to the visual codes of luxury, and maintain the cleanliness of testers.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Excellent interpersonal skills:</font></font></h2><font dir="auto" ><font dir="auto" >You are smiling, dynamic, and possess an innate sense of customer service. Language skills: Perfect command of French. Proficiency in English is an asset. If you match this profile, please send your CV by clicking on the "Apply" tab. Algiers, Dely Ibrahim</font></font><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>À propos de Yassir :</strong><br>
Yassir est la super application leader dans le domaine des services à la demande, opérant de manière prédominante dans la région du Maghreb. Yassir a pour mission de révolutionner la manière dont les services quotidiens sont accessibles.<br>
Actuellement implantée dans plus de 45 villes à travers plusieurs pays tels que l'Algérie, le Maroc, la Tunisie et le Sénégal, notre présence s'étend aussi sur d'autres pays tels que la France et l'Afrique sub-saharienne.<br>
Fortement soutenue par des investisseurs de renommée mondiale tels que BOND et Y Combinator, pionniers d'entreprises telles qu'Airbnb, Stripe, Dropbox, et Doordash, Yassir a réussi à faire de nombreuses levées de fonds équivalentes à presque 200 millions $.<br>
Au-delà de la simple prestation de services, notre vision est de créer un marché dynamique visant à satisfaire les besoins de nos utilisateurs tout en insufflant des valeurs sociales fondamentales.<br><br><p><b>Role</b></p><br><ul>
<li>Nous recherchons un(e) Sales Representative motivé(e) et orienté(e) résultats pour rejoindre notre équipe en pleine croissance !</li>
<li>Rattaché(e) à un(e) Team Leader, tu joueras un rôle essentiel dans le développement des services financiers de Yassir dans ta région.</li>
<li>Ta mission principale : acquérir de nouveaux agents, entretenir des relations solides avec les agents existants, et faire croître l’activité sur ton territoire.</li>
</ul><br><p><b>Missions</b></p><br><ul>
<li>Identifier et cibler de manière proactive les commerçants à fort potentiel pour leur proposer de devenir agents Yassir.</li>
<li>Présenter le produit agent wallet (portefeuille agent), en mettant en avant ses avantages pour les agents (revenus supplémentaires) et leurs clients (inclusion financière).</li>
<li>Négocier et intégrer de nouveaux agents, tout en s’assurant qu’ils comprennent bien les offres et les conditions contractuelles.</li>
<li>Entretenir des relations solides avec les agents assignés, assurer une communication fluide et répondre rapidement à leurs préoccupations.</li>
<li>Réaliser des visites régulières pour garantir la satisfaction des agents et leur fournir un support continu.</li>
<li>Développer et mettre en œuvre des stratégies pour accroître le volume de transactions et les revenus générés par le réseau d’agents.</li>
<li>Identifier les opportunités de vente additionnelle des services Yassir auprès des agents existants.</li>
<li>Surveiller en permanence le bon fonctionnement du service chez les agents, détecter les blocages éventuels.</li>
<li>Aider les agents à résoudre les interruptions de service et s’assurer que leurs portefeuilles électroniques sont toujours approvisionnés (argent digital ou espèces).</li>
<li>Travailler en étroite collaboration avec le Team Leader pour résoudre les problèmes de liquidité des agents et garantir la fluidité des opérations.</li>
</ul><br><p><b>Profil</b></p><br><ul>
<li>Minimum 2 ans d’expérience dans la vente, idéalement dans les services financiers, les télécoms, le tabac ou les produits de grande consommation (FMCG)</li>
<li>Excellentes compétences en communication, négociation et relations interpersonnelles</li>
<li>Capacité à établir des relations de confiance avec les clients</li>
<li>Motivation personnelle, esprit de conquête, orienté(e) résultats</li>
<li>Bon sens de l’organisation et gestion du temps</li>
<li>À l’aise avec les applications mobiles</li>
<li><strong>Permis de conduire et véhicule obligatoire</strong> (voiture)</li>
</ul><br> </div>
<p><font dir="auto" ><font dir="auto" >Answering incoming calls and processing customer requests; preparing quotes and sales offers; entering and tracking customer orders; monitoring deliveries and invoices; updating the customer database; managing customer follow-ups and payment tracking; assisting sales representatives with their daily tasks</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Bachelor's degree (Bac +3) in business, management, or equivalent. Experience: 1-3 years in a similar position. Proficiency in office software. Knowledge of sales techniques. Excellent written and verbal communication skills. If you meet these requirements, please submit your CV by clicking on the "Apply" tab.</font></font></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Mozn MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.<br> We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence.<br> Our culture is built on the relentless pursuit of excellence and meaningful impact.<br> If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.<br> About the role The MOZN Channel team is a critical pillar of company growth, and we are seeking a high-impact Channel Sales Lead who thrives in fast-paced environments and operates as the architect behind scalable Mozn partner execution.<br> This role is designed for a commercially driven leader who builds the systems, sales motions, and cross-functional alignment that accelerate partner-led activation, pipeline generation, and revenue growth across the Mozn.<br>ai portfolio.<br> As a Channel Sales Lead, you serve as the single-threaded owner of the Mozn partner narrative, translating our: Recruitment → Enablement → Activation → Capability → Demand Generation → Pipeline → Revenue model into a repeatable, execution-ready motion for a curated set of high-value partners, while simultaneously driving direct market penetration and enterprise sales execution.<br> You will work closely with internal teams, pre-sales leaders, marketing, and executive stakeholders to ensure the territory has clear revenue targets, ongoing sales motions, and structured teaming models that convert partner activation into measurable business outcomes.<br> You operate as both: The regional commercial owner The ecosystem builder Your Impact Architect the Mozn.<br>ai single-thread narrative (Recruitment → Enablement → Activation → Capabilities → Demand Gen → Pipeline → Revenue) and ensure every partner interaction ties to measurable ARR.<br> Drive greenfield market penetration through direct enterprise engagement.<br> Build repeatable partner activation and co-sell frameworks that scale across the region.<br> Design territory plans that balance direct selling and partner leverage.<br> Convert enablement into execution by aligning Mozn.<br>ai strategy and partner sellers around defined account targets.<br> Build structured QBR frameworks that track pipeline, revenue, and activation metrics.<br> Serve as the regional commercial face of Mozn across enterprise, government, and partner ecosystems.<br> What you'll do Take responsibility for the sales, strategy and execution of building new and developing existing accounts and partnerships in the assigned territory.<br> Lead strategic enterprise sales together with your partners while also driving direct opportunities independently.<br> Close partnership agreements while balancing revenue impact, speed to market, and long-term ecosystem value.<br> Evaluate the financial and strategic benefits of new and existing partnerships.<br> Track, report, and optimize partner performance, identifying gaps and executing corrective actions.<br> Own territory revenue targets and deliver measurable results.<br> Build and maintain a pipeline of strategic accounts, taking responsibility from prospecting to close, plus managing ongoing relationships.<br> Collaborate cross-functionally with marketing, pre-sales, and leadership around regional growth.<br> Travel as required to meet customers and partners across the region.<br> You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space.<br> You will be given a lot of responsibility and trust.<br> We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.<br> The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.<br> We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves.<br> 5+ years of enterprise technology sales experience (AI, SaaS, Cybersecurity, Risk, Analytics preferred).<br> Proven success closing complex enterprise deals directly.<br> Experience managing and activating channel partners or system integrators.<br> Experience operating in hybrid direct + indirect sales environments.<br> Demonstrated success penetrating greenfield markets.<br> Strong account planning and quota management skills.<br> Ability to take opportunities end-to-end from prospecting through closure.<br> Strong executive communication and negotiation skills.<br> Highly organized with strong pipeline discipline.<br> Strong ownership and accountability mindset.<br> Fluent in English, Arabic & French.<br></span> </div>
<ul> <li><font dir="auto" ><font dir="auto" >To prospect and develop a client portfolio.</font></font></li> <li><font dir="auto" ><font dir="auto" >To promote and market the company's products or services.</font></font></li> <li><font dir="auto" ><font dir="auto" >Negotiate commercial offers and close sales.</font></font></li> <li><font dir="auto" ><font dir="auto" >To ensure customer follow-up and loyalty.</font></font></li> <li><font dir="auto" ><font dir="auto" >To produce regular reports on commercial activity.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Degree in business, marketing or equivalent field.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in a similar position.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent communication and negotiation skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in computer tools (Office suite).</font></font></li> <li><font dir="auto" ><font dir="auto" >Dynamic, organized and results-oriented.</font></font></li> </ul> <p><br></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Prospect for new clients (food processing industries) Develop and manage a client portfolio Present and promote products (flavors, technical solutions) Identify client needs and propose suitable solutions Negotiate and close sales Ensure order follow-up and customer satisfaction Prepare regular sales reports</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Experience: 1-3 years in a similar position (ideally in the agri-food sector)</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of the agri-food sector (an asset)</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of sales and negotiation techniques</font></font></li><li><font dir="auto" ><font dir="auto" >Profile: Male</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Prospect and develop a client portfolio. Identify needs and propose suitable solutions. Negotiate and close sales. Ensure customer follow-up and loyalty. Achieve sales targets.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Bachelor's degree (or equivalent) in Business. Experience in B2B sales. Skills: Negotiation, Communication, Prospecting, Results-oriented, Customer relations. If you match this profile, please send your CV by clicking on the "Apply" tab in Algiers.</font></font></p><p></p></section>
<p>Develop sales from the point of sale or by phone. Prospect and retain customers. Respond to requests and advise customers. Prepare quotes and follow up on orders. Follow up with prospects and customers.</p><p><strong>Desired Candidate Profile</strong></p><p>Commercial experience. Dynamic, organized and rigorous. Sense of negotiation and sales. Results-oriented.</p>
<p>Role: To Implement marketing and sales activities of Power technique Service products and spare parts as per the divisional strategy. Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business targets, managing personal time and productivity. Implementation of strategic sales and pricing plan for service products launch and development in the region, including service plan, fixed price services, and repair services, optimized products. Prospecting and lead generation to enlarge customer base in the territory and win market share versus competition. Analysis of competitor's activities To make visits to customers in the region and ensure that customer aftermarket requirements are received and acted upon. To prepare, present and follow up quotations and contracts ensuring their realisation To provide support to the customers to define their needs in relation to minimising of their total cost of ownership of Atlas Copco Equipment. I</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 2 years experience. University degree in Engineering, Economy, Business Administration or similar. Fluency in French and English, both written and spoken. Driver's license Sense of initiative and innovation Excellent Relational Qualities Empower to interact with the service team</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Conduct client visits and prospecting activities. Present the company's products and services. Develop and retain the client portfolio. Achieve set sales targets. Negotiate sales terms. Track orders and deliveries. Report on field activities. Conduct competitive intelligence.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Bac+2 Bac+5 in Business or similar field.</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in field sales preferred.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent interpersonal and sales skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Sense of organization and autonomy.</font></font></li><li><font dir="auto" ><font dir="auto" >Driving licence (desired depending on the activity).</font></font></li><li><font dir="auto" ><font dir="auto" >Proficiency in office software (MS Office).</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Traveling Sales Representative</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >Prospect for new clients in the assigned sector.</font></font></li> <li><font dir="auto" ><font dir="auto" >Conduct regular visits to clients.</font></font></li> <li><font dir="auto" ><font dir="auto" >Present the company's products or services.</font></font></li> <li><font dir="auto" ><font dir="auto" >Negotiate commercial terms and conclude sales.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the monitoring of orders and deliveries.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare activity and sales reports.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Minimum 2 years' experience in sales or commerce.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good negotiation and communication skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of organization and autonomy.</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Prospect and develop the client portfolio. Advise clients on products and technical solutions. Prepare sales proposals and ensure sales follow-up. Negotiate and retain clients.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Experience in a similar position.</font></font></li><li><font dir="auto" ><font dir="auto" >Good interpersonal skills, autonomy and business acumen.</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Technical Sales Representative</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >To prospect and develop a portfolio of clients (individuals and professionals).</font></font></li> <li><font dir="auto" ><font dir="auto" >Advising clients on the refrigeration and air conditioning solutions best suited to their needs.</font></font></li> <li><font dir="auto" ><font dir="auto" >to prepare technical and commercial offers and ensure their negotiation.</font></font></li> <li><font dir="auto" ><font dir="auto" >Carry out technical visits and preliminary studies for installations.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure project follow-up in collaboration with technical teams until delivery.</font></font></li> <li><font dir="auto" ><font dir="auto" >Build customer loyalty and guarantee quality after-sales service.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor products, innovations and the competition.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Bachelor's degree (Bac+3) in Climate Engineering, Electromechanics, Electrotechnics, Technical Commerce or equivalent.</font></font></li> <li><font dir="auto" ><font dir="auto" >Minimum 5 years of experience in selling refrigeration and air conditioning solutions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good knowledge of air conditioning, refrigeration and HVAC equipment systems.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent sales, negotiation and customer relationship skills.</font></font></li></ul></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br>The HR Operations Director is accountable for the design, delivery, and continuous optimisation of the organisation’s core HR operational platform. The role ensures that all people processes, systems, and services operate with high efficiency, accuracy, and compliance while supporting a consistent and positive employee experience. Acting as the operational backbone of the HR function, the role translates people strategy into scalable operating models, reliable service delivery, and data‑driven insight that enables business performance and workforce sustainability.<br><br><br><u><b>Job Responsibilities 1</b></u>
<br>
HR Operating Model & Service Delivery Ownership
</span><p>Own and continuously refine the end‑to‑end HR operating model, including shared services, in‑house operations, and outsourced activities. Ensure reliable delivery of employee lifecycle processes such as onboarding, offboarding, workforce administration, employee records management, and service desk operations, with clear accountability for quality, consistency, and turnaround times.</p><br>
HR Systems, Data Integrity & Digital Enablement
<p>Act as the functional owner of the HR systems ecosystem, ensuring data accuracy, process integrity, and effective system utilisation. Lead ongoing system enhancements, integrations, and upgrades in partnership with IT and vendors, while enabling automation, standardisation, and improved access to workforce data and reporting.</p><br>
Payroll, Benefits & Workforce Administration Governance
<p>Provide governance and oversight of payroll, benefits administration, and workforce administration activities, whether delivered internally or through external providers. Ensure accuracy, timeliness, and control across all payroll cycles, benefits processes, and employee transactions, with strong coordination across HR, Finance, and third‑party providers.</p><br>
People Governance, Compliance & Risk Control
<p>Ensure HR operations comply with applicable employment regulations, internal policies, and governance standards across all operating locations. Lead HR audits, policy governance reviews, and operational risk assessments, embedding controls that mitigate people‑related risk and protect the organisation from compliance failures.</p><br>
Process Excellence & HR Operations Transformation
<p>Drive continuous improvement across HR operations through process simplification, standardisation, and digitisation. Lead operational transformation initiatives that improve efficiency, reduce manual effort, enhance employee experience, and support scalability as the organisation grows or restructures.</p><br>
HR Analytics, Reporting & Operational Insight
<p>Establish and govern HR operational metrics, service level agreements, and dashboards to track performance, trends, and issues. Use workforce data and people analytics to provide actionable insight to HR leadership and the business, supporting informed decision‑making and operational prioritisation.</p><br>
HR Operations Leadership & Capability Building
<p>Lead, develop, and hold accountable HR operations and shared services teams, building technical capability, service mindset, and operational discipline. Manage HR operations budgets, vendor relationships, and resource allocation to ensure cost‑effective delivery and sustained service quality.</p><br>
<br><br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br>
HR Operations & Service Delivery Design
<p>Strong understanding of how to design, operate, and optimise end‑to‑end HR operations and shared services models that deliver consistent, high‑quality employee services at scale.</p><br>
HR Systems & Process Automation
<p>Deep knowledge of HRIS platforms, system integrations, and process automation, with the ability to translate business requirements into efficient digital HR solutions.</p><br>
Payroll, Benefits & Workforce Administration Controls
<p>Solid expertise in payroll governance, benefits administration, and workforce data management, with an emphasis on accuracy, control, and risk mitigation.</p><br>
People Governance & Compliance Frameworks
<p>Comprehensive understanding of HR governance, policy management, and employment compliance requirements, and how to embed controls into HR operational processes.</p><br>
Operational Leadership & Change Execution
<p>Proven capability to lead teams through operational change, drive continuous improvement, manage stakeholders, and maintain service continuity during transformation.</p><br>
<br><br><br><u><b>Job Experience</b></u>
<br><strong>10–15+ years</strong> of progressive Human Resources experience, with substantial responsibility for HR operations, shared services, or HR delivery models.<br>
Proven experience leading HR operational scale, transformation, or service delivery optimisation in complex, multi‑location or matrixed organisations.<br>
Demonstrated hands‑on ownership of HR systems, payroll governance, compliance controls, and workforce administration within a corporate environment.<br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Build Process and Systems<br>Business Acumen L4<br>Data Driven L4<br>Digital Integration L4<br>Drive Cost Optimization<br>HR Consulting L4<br>Leadership<br>People Advocacy L4<br>Provide Direction<br>Quality<br>Resilience<br>Speed of Execution<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree<br>Master's degree in Human Resource or any related field<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br>The HR Operations Director is accountable for the design, delivery, and continuous optimisation of the organisation’s core HR operational platform. The role ensures that all people processes, systems, and services operate with high efficiency, accuracy, and compliance while supporting a consistent and positive employee experience. Acting as the operational backbone of the HR function, the role translates people strategy into scalable operating models, reliable service delivery, and data‑driven insight that enables business performance and workforce sustainability.<br><br><br><u><b>Job Responsibilities 1</b></u>
<br>
HR Operating Model & Service Delivery Ownership
</span><p>Own and continuously refine the end‑to‑end HR operating model, including shared services, in‑house operations, and outsourced activities. Ensure reliable delivery of employee lifecycle processes such as onboarding, offboarding, workforce administration, employee records management, and service desk operations, with clear accountability for quality, consistency, and turnaround times.</p><br>
HR Systems, Data Integrity & Digital Enablement
<p>Act as the functional owner of the HR systems ecosystem, ensuring data accuracy, process integrity, and effective system utilisation. Lead ongoing system enhancements, integrations, and upgrades in partnership with IT and vendors, while enabling automation, standardisation, and improved access to workforce data and reporting.</p><br>
Payroll, Benefits & Workforce Administration Governance
<p>Provide governance and oversight of payroll, benefits administration, and workforce administration activities, whether delivered internally or through external providers. Ensure accuracy, timeliness, and control across all payroll cycles, benefits processes, and employee transactions, with strong coordination across HR, Finance, and third‑party providers.</p><br>
People Governance, Compliance & Risk Control
<p>Ensure HR operations comply with applicable employment regulations, internal policies, and governance standards across all operating locations. Lead HR audits, policy governance reviews, and operational risk assessments, embedding controls that mitigate people‑related risk and protect the organisation from compliance failures.</p><br>
Process Excellence & HR Operations Transformation
<p>Drive continuous improvement across HR operations through process simplification, standardisation, and digitisation. Lead operational transformation initiatives that improve efficiency, reduce manual effort, enhance employee experience, and support scalability as the organisation grows or restructures.</p><br>
HR Analytics, Reporting & Operational Insight
<p>Establish and govern HR operational metrics, service level agreements, and dashboards to track performance, trends, and issues. Use workforce data and people analytics to provide actionable insight to HR leadership and the business, supporting informed decision‑making and operational prioritisation.</p><br>
HR Operations Leadership & Capability Building
<p>Lead, develop, and hold accountable HR operations and shared services teams, building technical capability, service mindset, and operational discipline. Manage HR operations budgets, vendor relationships, and resource allocation to ensure cost‑effective delivery and sustained service quality.</p><br>
<br><br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
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HR Operations & Service Delivery Design
<p>Strong understanding of how to design, operate, and optimise end‑to‑end HR operations and shared services models that deliver consistent, high‑quality employee services at scale.</p><br>
HR Systems & Process Automation
<p>Deep knowledge of HRIS platforms, system integrations, and process automation, with the ability to translate business requirements into efficient digital HR solutions.</p><br>
Payroll, Benefits & Workforce Administration Controls
<p>Solid expertise in payroll governance, benefits administration, and workforce data management, with an emphasis on accuracy, control, and risk mitigation.</p><br>
People Governance & Compliance Frameworks
<p>Comprehensive understanding of HR governance, policy management, and employment compliance requirements, and how to embed controls into HR operational processes.</p><br>
Operational Leadership & Change Execution
<p>Proven capability to lead teams through operational change, drive continuous improvement, manage stakeholders, and maintain service continuity during transformation.</p><br>
<br><br><br><u><b>Job Experience</b></u>
<br><strong>10–15+ years</strong> of progressive Human Resources experience, with substantial responsibility for HR operations, shared services, or HR delivery models.<br>
Proven experience leading HR operational scale, transformation, or service delivery optimisation in complex, multi‑location or matrixed organisations.<br>
Demonstrated hands‑on ownership of HR systems, payroll governance, compliance controls, and workforce administration within a corporate environment.<br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Build Process and Systems<br>Business Acumen L4<br>Data Driven L4<br>Digital Integration L4<br>Drive Cost Optimization<br>HR Consulting L4<br>Leadership<br>People Advocacy L4<br>Provide Direction<br>Quality<br>Resilience<br>Speed of Execution<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree<br>Master's degree in Human Resource or any related field<br><br><br><br>
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<p>Prospect new clients in the field or by phone. Present the company's products and services. Identify prospect needs and propose adapted solutions. Distribute commercial materials (flyers, catalogs, samples, etc.). Collect contact information and ensure regular follow-up.</p><p><strong>Desired Candidate Profile</strong></p><p>Good communication and interpersonal skills. Ability to convince and negotiate. Autonomy and perseverance. Neat presentation and dynamism.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >To ensure administrative and commercial follow-up.</font></font></p><p><font dir="auto" ><font dir="auto" >Prepare quotes, orders and reports.</font></font></p><p><font dir="auto" ><font dir="auto" >Assist the sales team in customer follow-up.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Training in business, management or a similar field.</font></font></p><p><font dir="auto" ><font dir="auto" >Good mastery of office tools.</font></font></p><p><font dir="auto" ><font dir="auto" >Sense of organization, communication and rigor.</font></font></p><p></p></section>