Receptionist Jobs in Algeria
219 Jobs Found
<p>Recruitment & Employer Branding: Definition of needs with operational managers and drafting of offers. Active sourcing, pre-qualification, interviews and follow-up of the selection process. Animation of recruitment channels and deployment of the employer brand strategy. Integration & Employee Experience (Induction): Design and animation of the integration process (onboarding) for new arrivals. Monitoring probationary periods and measuring astonishment. HR Development & Training: Participation in the construction and monitoring of the skills development/training plan. Deployment of annual and professional interview campaigns. Monitoring of operational HR indicators (recruitment deadlines, retention rate, etc.).</p><p><strong>Desired Candidate Profile</strong></p><p>Bac+4/5 training in Human Resources, Management or Labor Law. Experience: 3-5 years of successful experience in a similar position (firm or company). Mastery of modern sourcing techniques, ATS tools and professional networks. Excellent interpersonal skills, listening ability, organizational rigor and proactivity.</p>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Welcome clients upon their arrival and accompany them throughout their stay. Manage reservations, check-ins, and check-outs for campers. Provide information on camping services, available activities, and local attractions. Respond to client requests and resolve any issues efficiently. Ensure management of payments and maintenance of client records.</p><p><strong>Desired Candidate Profile</strong></p><p>With or without a diploma. Minimum of prior experience desired. Must be autonomous, organized, and possess good customer service skills. Good presentation and interpersonal skills. Students are welcome.</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Open the timesheets for all staff. Collect the timesheets each morning and record staff arrival times. Record working hours and submit the timesheets to the payroll department at the end of the day. Prepare overtime payroll. Compile the staff list at the end of the month. Complete tasks according to the established priority order. Contribute to achieving the objectives of your department. Evaluate and optimize the resources used in the execution of your work.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma-granting Training: Senior Technician in Secretarial Studies; Professional Experience: 2 years; Availability: Immediate</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Greet guests with professionalism, courtesy, and a smile. Ensure smooth arrival (check-in) and departure (check-out) procedures. Manage reservations, modifications, and cancellations. Respond to guest requests and provide personalized follow-up throughout their stay. Inform guests about hotel services, amenities, and nearby tourist activities. Answer telephone calls and process email inquiries. Handle billing, payments, and cash register reconciliation. Ensure guest satisfaction and manage any complaints professionally.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Training in hospitality, tourism, or a related field. Proficiency in computer skills and ideally in hotel management software (OPERA PMS). Experience in the hotel industry required. Fluency in foreign languages (English, French). Excellent presentation and customer service skills.</font></font></p>
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Labor Relations Officer is responsible for the resolution of employee issues, HR communication, sta? satisfaction and other related HR initiatives. The role performs administrative functions in various personnel policies that a?ect people at work such as work conditions, performance management, equal opportunities, and absence management and grievance procedures to ensure e?ective service and encourage harmonious industrial relations in the organization.</p><br> <br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Process, track and record employee movements such as separation, resignations, terminations in various conditions as advised by Labor Operations Manager.</p><br>
<p>Arrange tickets and exit permits from Head Office/Immigration and coordinating with camp managers or relevant managers for deportation of separated workers.</p><br>
<p>Prepare separation documents like resignation, termination for various reason, as per instruction by Operations Manager.</p><br>
<p>Process, track and record various types of leaves (Annual, Unpaid, Emergency and Sick Leaves) of Staff and Labors including their tickets and exit permits from Head Office and implement through Camps.</p><br>
<p>Prepare worker’s duty resumption related to Annual Leave, Emergency Leave, Sick Leave and arranging all the signatory</p><br>
<p>and information provided to Data Entry Operators for updating the system.</p><br>
<p>Confirm through Recruitment Department regarding New Arrivals, actual and accurate recording and reporting the same within Departments like, HR, Operations, Camps and PMV.</p><br>
<p>Process visa requirement like, Blood Group Test, Medical and Fingerprints in coordination with Head Office and Camps.</p><br>
<p>Update mastersheet for department records with information of Active Manpower, Leave, Separation and other additional required data on daily basis and distributing among colleagues for routine work.</p><br>
<p>Follow up with HR and Payroll Departments regarding Staff related HR issues.</p><br>
<p>Receives Employment Contracts for Employee’s Signature and dispatching to HR.</p><br>
<p>Process renewal of Worker’s RP, Passport and other related issues.</p><br>
<p>Coordinate with HR Department (Head Office) for urgent issues like passport undertaking, RP renewal and healthcard Renewal.</p><br>
<p>Prepare reimbursement documents like medical expense related to site accident cases.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Knowledge in Qatar Law</p><br>
<p>Knowledge of implementation and maintenance of Policies and Procedures</p><br>
<p>Knowledge of the whole organization structure</p><br>
<p>Knowledge of employment terms and conditions</p><br>
<p>Knowledge in computer MS applications such as Excel and Word and other related software application</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>Labor Contracts L2<br>SAP ERP Human Resources L2<br>Labor Employee Relations L2<br>Grievance Procedures L2<br>Agility<br>Labor Compliance L2<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in any related field<br><br><br><br>
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<p><b>Services Professional - Materials Management – Project Operations </b></p><br><p><b>Are you passionate about being part of a successful team?</b></p><br><p><b>Would you like the opportunity to work for a world class oilfield services company?</b></p><br><p><b>Join our Project Operations team</b></p><br><p>Our Industry & Energy Technology (IET) team provides industry-leading products and services that optimize the extraction, production, and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. Our team plays an integral role by helping the business plan for the future.</p><br><p><b>Partner with the best</b></p><br><p>As a Services Professional - Materials Management, you will be responsible for:</p><br><ul><li>Check between the shipped to Site and the received at Site</li><li>100% inventory and physical inspection after material arrival at the site warehouse</li><li>Dispatch to the site area according to projects needs</li><li>Identify the material damaged and segregate it in a dedicated area</li><li>Material preservation support to Customer</li><li>Customer Inventory management support to Customer</li><li>Special tool identification at arrival and support to Customer for clear inventory allocation</li><li>Support the Site manager in identifying in advance, respect to installation schedule, the required special tools and material</li><li>Documentation management</li><li>Material’s NCM (Non-Conformity Management) and check against punch list at shipping</li><li>Executing all required responsibilities safely by following all Baker Hughes Service applicable processes and procedures.</li><li>Preparing and updating technical documentation, plans, daily and weekly briefing reports for customers and internal cross-functional teams.</li><li>Conducting all business activities in accordance to Baker Hughes Core Values (HSE, Quality and Compliance).</li></ul><p><b>Fuel your passion</b></p><br><p>To be successful in this role you will:</p><br><ul><li>Have a Bachelor's Degree in Mechanical Engineering</li><li>Have minimum of 3 years of experience in materials planning, execution, warehousing and inventory management.</li><li>Have experience using Oracle or SAP system.</li><li>Have Fluency in French, English and Arabic written and spoken.</li><li>Have strong oral and written communication skills.</li><li>Have strong interpersonal and leadership skills</li><li>Have ability to influence others and lead small teams.</li><li>Have ability to lead initiatives of moderate scope and impact.</li><li>Have effective problem identification and solution skills.</li><li>Have proven analytical and organizational ability.</li><li>Have experience using Oracle or SAP system.</li></ul><p><b>Work in a way that works for you</b></p><br><p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:</p><br><ul><li>Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive</li></ul><p><b>Working with us</b></p><br><p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.</p><br><p><b>Working for you</b></p><br><p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p><br><ul><li>Contemporary work-life balance policies and wellbeing activities</li><li>Comprehensive private medical care options</li><li>Safety net of life insurance and disability programs</li><li>Tailored financial programs</li><li>Additional elected or voluntary benefits</li></ul>The Baker Hughes internal title for this role is: Services Professional - Materials Management </div>
<ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To receive, check and record goods upon arrival.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the proper storage and organization of products in the store.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Track stock inflows and outflows and ensure data reliability.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Regularly conduct physical inventories and ensure reconciliation with the computerized inventory.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare orders and ensure their availability for shipment.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify and track any discrepancies, losses, missing or damaged products.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the proper organization and cleanliness of the storage area.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor stock levels and report replenishment needs.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating with the purchasing, sales, accounting and logistics departments.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare the documents and reports necessary for stock monitoring.</font></font></li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Training in management, logistics, commerce or a similar field.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience in inventory management or logistics is preferred.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good mastery of computer tools, and especially of Excel.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of inventory management/ERP software is an asset.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of organization, rigor and method.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit and good interpersonal skills.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work with precision and respect procedures.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Serious, punctual and responsible.</font></font></li> </ul>
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Senior Labor Relations Officer focused on the resolution of employee issues, HR communication, staff satisfaction and other related HR initiatives. Performs administrative functions in various personnel policies that affect people at work such as work conditions, performance management, equal opportunities, and absence management and grievance procedures to ensure effective service and encourage harmonious industrial relations in the organization.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Processing, tracking and recording of separation like, Resignation, Termination in various conditions as advised by Labor Operations Manager.</p><br>
<p>Arranges tickets and exit permits from Head Office/Immigration and coordinating with Camps, PMV for deportation of separated workers.</p><br>
<p>Prepares separation documents like resignation, termination for various reason, as per instruction by Operations Manager.</p><br>
<p>Process, tracks and records various types of leaves (Annual, Unpaid, Emergency and Sick Leaves) of Staff and Labors including their tickets and exit permits from Head Office and implement through Camps.</p><br>
<p>Prepares Worker’s duty resumption related to Annual Leave, Emergency Leave, Sick Leave and arranging all the signatory and information provide to Data Entry Operators for updating the system.</p><br>
<p>Confirms through Recruitment Department regarding New Arrivals, actual and accurate recording and reporting the same within Departments like, HR, Operations, Camps and PMV.</p><br>
<p>Processes visa requirement like, Blood Group Test, Medical and Fingerprints in coordination with Head Office and Camps.</p><br>
<p> Updates mastersheet for department records with information of Active Manpower, Leave, Separation and other additional required data on daily basis and distributing among colleagues for routine work.</p><br>
<p>Follow up with HR and Payroll Departments regarding Staff related HR issues.</p><br>
<p>Receives Employment Contracts for Employee’s Signature and dispatching to HR.</p><br>
<p>Process renewal of Worker’s RP, Passport and other related issues.</p><br>
<p>Coordinates with HR Department (Head Office) for urgent issues like passport undertaking, RP renewal and healthcard Renewal.</p><br>
<p>Prepares reimbursement documents like medical expense related to site accident cases.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Possess advanced knowledge of labor laws, regulations, and collective bargaining agreements to effectively navigate complex labor relations issues.</p><br>
<p>Strong negotiation and conflict resolution skills are essential for managing labor disputes, grievances, and contract negotiations with unions or employee representatives.</p><br>
<p>Proficiency in communication and interpersonal skills enables effective communication with employees, union representatives, and management to build consensus and resolve conflicts.</p><br>
<p>Experience in conducting investigations, mediating disputes, and interpreting labor contracts enhances the ability to address employee grievances and ensure compliance with labor agreements.</p><br>
<p>Leadership and strategic planning skills are vital for developing and implementing labor relations strategies that promote positive employee relations and support organizational goals.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>Agility<br>AI Fluency<br>Quality<br>Leadership<br>Labor Contracts L2<br>SAP ERP Human Resources L2<br>Labor Employee Relations L2<br>Grievance Procedures L2<br>Labor Compliance L2<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree<br><br><br><br>
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<h2 class="h5">Job description</h2>
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<p><span><strong>What is the role?</strong></span></p><br><p><span>Holiday Inn Cheraga Tower (Algiers) is looking for an HR Officer to support the operational management of several HR functions, including personnel administration, payroll, time and attendance, Work Optimization Tool (WOT) monitoring and employee onboarding.</span></p><br><p><span>Working closely with department managers and internal stakeholders, under the supervision of the Assistant HR Manager, the HR Officer ensures the effective implementation of IHG HR policies, compliance with local labour regulations and the smooth delivery of daily HR operations. The role also includes monitoring the employee cafeteria to ensure service quality, hygiene and appropriate conditions for employees.</span></p><br><p><span><strong>Key Responsibilities</strong></span></p><br><p><span><strong>1. Personnel Administration and Compliance</strong></span></p><br><ul><li><span>Manage employee personnel files and ensure they are regularly updated.</span></li><li><span>Prepare employment contracts, amendments, certificates and administrative documents in accordance with the required instructions and approvals.</span></li><li><span>Ensure compliance with labour regulations and the implementation of the hotel's internal rules and regulations.</span></li><li><span>Handle the administrative follow-up of employee arrivals, internal transfers and departures.</span></li></ul><p><span><strong>2. Payroll, Time and Attendance, and WOT</strong></span></p><br><ul><li><span>Collect, check and prepare payroll variable elements.</span></li><li><span>Monitor time and attendance, working hours, absences and leave.</span></li><li><span>Update and monitor the Work Optimization Tool (WOT) in coordination with department managers.</span></li><li><span>Identify discrepancies and report them to the Assistant HR Manager for validation and decision-making.</span></li></ul><p><span><strong>3. Onboarding and Employee Experience</strong></span></p><br><ul><li><span>Organize and coordinate the onboarding of new employees, including documentation, scheduling and welcome arrangements.</span></li><li><span>Ensure that onboarding processes are completed in accordance with IHG standards.</span></li><li><span>Act as an operational HR contact for employees regarding routine administrative matters.</span></li></ul><p><span><strong>4. Coordination with Managers</strong></span></p><br><ul><li><span>Follow up on operational HR actions with managers across the different departments.</span></li><li><span>Ensure the timely submission of required information, including time and attendance records, absences and other HR requirements.</span></li><li><span>Participate in implementing HR initiatives decided by the HR Department and assist in organizing HR events initiated by IHG or other stakeholders.</span></li></ul><p><span><strong>5. HR Reporting and Follow-up</strong></span></p><br><ul><li><span>Update HR dashboards and prepare the required reports.</span></li><li><span>Provide regular updates to the Assistant HR Manager on the progress of assigned tasks and actions.</span></li><li><span>Escalate delays, discrepancies or difficulties encountered in carrying out assigned responsibilities.</span></li></ul><p><span><strong>6. Employee Cafeteria Monitoring</strong></span></p><br><ul><li><span>Monitor the day-to-day operation of the employee cafeteria.</span></li><li><span>Ensure service quality, hygiene, organization and appropriate conditions for employees.</span></li><li><span>Collect employee feedback and complaints.</span></li><li><span>Coordinate with the relevant departments, including Food & Beverage, HSE and Engineering, to address operational issues.</span></li><li><span>Provide regular reports to the Assistant HR Manager and recommend improvement actions.</span></li></ul><p><span><strong>Candidate Profile</strong></span></p><br><p><span><strong>Education:</strong> Bachelor's degree in Human Resources Management, Business Administration or an equivalent field.</span></p><br><p><span><strong>Experience:</strong> 2 to 3 years of experience in Human Resources, preferably in the hospitality industry.</span></p><br><p><span><strong>Skills:</strong></span></p><br><ul><li><span>Good knowledge of personnel administration and local labour regulations.</span></li><li><span>Basic knowledge of payroll processing, time and attendance management, and leave administration.</span></li><li><span>Good command of Microsoft Office, particularly Excel, and HR management systems.</span></li><li><span>Strong organizational skills, accuracy and attention to detail.</span></li><li><span>Good communication and interpersonal skills, with the ability to work effectively with employees and department managers.</span></li><li><span>Ability to handle confidential information with discretion.</span></li><li><span>Proactive, reliable and able to work independently while respecting internal procedures.</span></li></ul><p><span><strong>Languages:</strong> Good command of French and working knowledge of English, both written and spoken.</span></p><br><p><span><strong>Expected Behaviours – True Hospitality IHG</strong></span></p><br><ul><li><span><strong>True Attitude:</strong> Be caring, respectful and attentive to employees’ needs.</span></li><li><span><strong>True Confidence:</strong> Make decisions and act independently while respecting internal policies and procedures.</span></li><li><span><strong>True Listening:</strong> Be attentive to employees’ concerns and respond proactively to their needs.</span></li><li><span><strong>True Responsiveness:</strong> Act promptly and efficiently to ensure the smooth management of HR processes.</span></li></ul><p><span><strong>What We Offer</strong></span></p><br><p><span>We reward your commitment with an attractive salary and benefits, including a uniform, room discounts and quality training.</span></p><br><p><span>Join the IHG Hotels & Resorts family, where colleagues trust and support one another, do the right thing and welcome different perspectives. Pay attention to the details that make a difference for our guests and always look for ways to improve. Visit </span><span>www.careers.ihg.com</span><span> to learn more.</span></p><br><p><span>At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We provide equal opportunities to all candidates and employees, without discrimination on the basis of any characteristic protected by applicable law.</span></p><br><br> </div>
<p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.</p> <p> </p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p> </p> <p>REQUIRED QUALIFICATIONS</p> <p>License or Certification: CPR Certification</p> <p>First Aid Certification</p> <p>Recreation Equipment</p> <p>Any certification or training required by local and state agencies.</p>
<p>Job Description</p><p>The Marketing Executive ensures the operational implementation of marketing and communication actions defined by the Marketing Manager. </p><p><br></p><p>He/She contributes to the deployment of the hotel's marketing plan through the creation and coordination of content, operational management of social networks, updating of communication materials, monitoring of campaigns and coordination with agencies and service providers. </p><p><br></p><p>He/She ensures the proper execution of actions in compliance with Sofitel brand standards, the hotel's visual identity and defined deadlines. </p><p><br></p><p>He/She works closely with the Sales, Revenue, F&B, Rooms, Thalassa/Wellness and Operations teams to ensure consistent communication aligned with the hotel's positioning and Sofitel brand standards. </p><p><br></p><p><b>Main Missions:</b></p><p><br></p><p>1. Social networks </p><p>Prepare posts for social media. </p><p>Publish the approved content. </p><p>Respond to messages and comments according to the instructions. </p><p>Follow the publication schedule. </p><p>Suggest content ideas. </p><p><br></p><p>2. Content Creation </p><p>Taking simple photos and videos during hotel activities. </p><p>Participate in the preparation of photo and video shoots. </p><p>Organize and classify the hotel photos and videos. </p><p>Prepare content for the hotel's various activities. </p><p>Working with photographers, videographers and agencies. </p><p><br></p><p>3. Marketing materials </p><p>Prepare and update brochures, flyers, presentations and invitations. </p><p>Adapt the materials according to the needs of the different departments. </p><p>Check the information and visuals before they are published. </p><p>Ensure that the hotel's visual identity is respected. </p><p><br></p><p>4. Website & digital platforms </p><p>Participate in updating the website information. </p><p>Check the information published on the different platforms. </p><p>Report incorrect or modified information. </p><p>Forward modification requests to the Marketing Manager or relevant service providers. </p><p><br></p><p>5. Marketing Campaigns </p><p>Participate in the preparation of marketing campaigns. </p><p>Prepare the necessary content and materials. </p><p>Follow the publication dates and planned actions. </p><p>Collect campaign results for reporting. </p><p><br></p><p>6. Events & Activations </p><p>Participate in the preparation of marketing events. </p><p>Prepare the invitations and communication materials. </p><p>Participate in the photo and video coverage of events. </p><p>Assist in setting up communication actions before, during and after events. </p><p><br></p><p>7. Press & Influencers </p><p>Helping to prepare for the arrival of journalists and influencers. </p><p>Prepare the necessary information and materials. </p><p>Monitor publications and the resulting impact. </p><p>Update the list of media and influencer contacts. </p><p><br></p><p>8. Support to the Marketing Manager </p><p>Assist the Marketing Manager with daily tasks. </p><p>Perform the requested searches. </p><p>Prepare the necessary documents and presentations. </p><p>To monitor the actions assigned to him/her. </p><p>Regularly inform the Marketing Manager of the progress of tasks. </p><p><br></p><p>9. Competitive intelligence </p><p>Monitor the communications and publications of competing hotels. </p><p>Identify new offers, campaigns and interesting trends. </p><p>Share relevant information with the Marketing Manager. </p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Formation sup rieure en Marketing, H tellerie ou domaine quivalent Exp rience pr alable dans un poste marketing, id alement dans l h tellerie ou le tourisme Organis , cr atif, dynamique, r actif, l aise avec les r seaux sociaux, bonnes qualit s r dactionnelles, sens du d tail, bon relationnel, esprit d quipe, ma trise du fran ais et bon niveau d anglais Ma trise de l'arabe, du fran ais et bon niveau d anglais Connaissance Canva Maitrise de Word, Excel, illustator , design.</p>
<p>The Marketing Executive ensures the operational implementation of marketing and communication actions defined by the Marketing Manager. </p><p><br></p><p>He/She contributes to the deployment of the hotel's marketing plan through the creation and coordination of content, operational management of social networks, updating of communication materials, monitoring of campaigns and coordination with agencies and service providers. </p><p><br></p><p>He/She ensures the proper execution of actions in compliance with Sofitel brand standards, the hotel's visual identity and defined deadlines. </p><p><br></p><p>He/She works closely with the Sales, Revenue, F&B, Rooms, Thalassa/Wellness and Operations teams to ensure consistent communication aligned with the hotel's positioning and Sofitel brand standards. </p><p><br></p><p><b> Main Missions:</b></p><p><br></p><p><b>1. Social networks </b></p><p><br></p><p>Prepare posts for social media. </p><p><br></p><p>Publish the approved content. </p><p><br></p><p>Respond to messages and comments according to the instructions. </p><p><br></p><p>Follow the publication schedule. </p><p><br></p><p>Suggest content ideas. </p><p><br></p><p><b>2. Content Creation </b></p><p><br></p><p>Taking simple photos and videos during hotel activities. </p><p><br></p><p>Participate in the preparation of photo and video shoots. </p><p><br></p><p>Organize and classify the hotel photos and videos. </p><p><br></p><p>Prepare content for the hotel's various activities. </p><p><br></p><p>Working with photographers, videographers and agencies. </p><p><br></p><p><b>3. Supports marketing </b></p><p><br></p><p>Prepare and update brochures, flyers, presentations and invitations. </p><p><br></p><p>Adapt the materials according to the needs of the different departments. </p><p><br></p><p>Check the information and visuals before they are published. </p><p><br></p><p>Ensure that the hotel's visual identity is respected. </p><p><br></p><p><b>4. Website & digital platforms </b></p><p><br></p><p>Participate in updating the website information. </p><p><br></p><p>Check the information published on the different platforms. </p><p><br></p><p>Report incorrect or modified information. </p><p><br></p><p>Forward modification requests to the Marketing Manager or relevant service providers. </p><p><br></p><p>5. Marketing Campaigns </p><p><br></p><p>Participate in the preparation of marketing campaigns. </p><p><br></p><p>Prepare the necessary content and materials. </p><p><br></p><p>Follow the publication dates and planned actions. </p><p><br></p><p>Collect campaign results for reporting. </p><p><br></p><p><b>6. Events & Activations </b></p><p><br></p><p>Participate in the preparation of marketing events. </p><p><br></p><p>Prepare the invitations and communication materials. </p><p><br></p><p>Participate in the photo and video coverage of events. </p><p><br></p><p>Assist in setting up communication actions before, during and after events. </p><p><br></p><p><b>7. Press & Influencers </b></p><p><br></p><p>Helping to prepare for the arrival of journalists and influencers. </p><p><br></p><p>Prepare the necessary information and materials. </p><p><br></p><p>Monitor publications and the resulting impact. </p><p><br></p><p>Update the list of media and influencer contacts. </p><p><br></p><p>8. Support au Marketing Manager </p><p><br></p><p>Assist the Marketing Manager with daily tasks. </p><p><br></p><p>Perform the requested searches. </p><p><br></p><p>Prepare the necessary documents and presentations. </p><p><br></p><p>To monitor the actions assigned to him/her. </p><p><br></p><p>Regularly inform the Marketing Manager of the progress of tasks. </p><p><br></p><p><b>9. Competitive intelligence </b></p><p><br></p><p>Monitor the communications and publications of competing hotels. </p><p><br></p><p>Identify new offers, campaigns and interesting trends. </p><p><br></p><p>Share relevant information with the Marketing Manager. </p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Desired Profile: </p><p style="font-size: 11px;"><br></p><p style="font-size: 11px;">Advanced degree in Marketing, Hospitality or equivalent field</p><p style="font-size: 11px;"><br></p><p style="font-size: 11px;">Prior experience in a marketing role, ideally in the hospitality or tourism industry</p><p style="font-size: 11px;"><br></p><p style="font-size: 11px;">Organized, creative, dynamic, responsive, comfortable with social media, good writing skills, attention to detail, good interpersonal skills, team player, fluent in French and good level of English </p><p style="font-size: 11px;"><br></p><p style="font-size: 11px;">Fluency in Arabic and French, and a good level of English. </p><p style="font-size: 11px;"><br></p><p style="font-size: 11px;">Canva Knowledge </p><p style="font-size: 11px;"><br></p><p style="font-size: 11px;">Proficient in Word, Excel, Illustrator, and design.</p>
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<span>We are seeking an experienced, confident, and guest-focused Captain Waitress to join the team at Little Krazy , a whimsical fine-dining destination where exceptional hospitality meets immersive dining.<br> As a Captain Waitress, you are responsible for delivering an outstanding dining experience while leading a designated service section.<br> You will ensure every guest receives attentive, knowledgeable, and personalised service from arrival to departure.<br> Acting as the key link between guests, the kitchen, bar, and front-of-house team, you will coordinate seamless service, mentor junior team members, and uphold the highest standards of hospitality.<br> More than serving food and beverages, you are an ambassador of the Little Krazy experience.<br> Through your professionalism, product knowledge, and genuine hospitality, you will create memorable moments for guests.<br> Instagram: littlekrazy_sa 1 year contract: Visa + flights + basic salary + accommodation + transport all provided for by the company.<br> No expense for candidates.<br> The role is based in Riyadh, Saudi Arabia.<br> Key Responsibilities Deliver exceptional, personalised table service in accordance with the restaurant's service standards.<br> Take ownership of a designated dining section, ensuring smooth and efficient service throughout each shift.<br> Welcome guests at the table, introduce yourself, and create a warm and engaging dining experience.<br> Present the menu confidently, explaining dishes, ingredients, preparation methods, and daily specials.<br> Provide expert recommendations based on guest preferences, dietary requirements, and allergies.<br> Proactively upsell premium menu items, signature beverages, desserts, and chef's specials to enhance the guest experience and maximise revenue.<br> Accurately take food and beverage orders and enter them into the POS system.<br> Coordinate with the kitchen and bar teams to ensure orders are prepared and served accurately and within service standards.<br> Monitor guest satisfaction throughout the dining experience, anticipating needs and responding promptly to requests.<br> Resolve guest concerns professionally and escalate issues to management where appropriate.<br> Lead and support waiters and food runners within your section, ensuring service standards are consistently maintained.<br> Assist in training, coaching, and mentoring junior front-of-house team members.<br> Ensure tables are properly set, maintained, and reset in accordance with restaurant standards.<br> Process guest bills accurately and efficiently, ensuring a seamless payment experience.<br> Maintain comprehensive knowledge of all food, beverage, and promotional offerings, including allergens and dietary requirements.<br> Ensure compliance with food safety, hygiene, and health and safety standards.<br> Maintain impeccable grooming, professionalism, and presentation while representing the Little Krazy brand.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) & Flights into the country for non-citizens Accommodation Transportation Allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> 1–3 years’ experience as a Captain Waiteress or Senior Waiteress in a premium restaurant, luxury hotel, or fine-dining restaurant A warm, engaging, and professional approach with a genuine passion for hospitality.<br> Fluent in English with excellent verbal communication skills.<br> Outgoing, confident, and charismatic personality.<br> Excellent communication and interpersonal skills.<br> Strong understanding of food and beverage service, with ability to upsell effectively.<br> Team player who thrives in a fast-paced, dynamic environment.<br> Excellent food and beverage knowledge, including menu pairings, allergens, and dietary requirements.<br> Experience using restaurant POS systems.<br> Proven ability to remain calm, organised, and efficient in a fast-paced environment.<br> Impeccable personal presentation and professional demeanour.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>
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<span><br>POSITION SUMMARY<br>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Project Context and Scope Under the overall supervision of the Chief of Mission, the direct supervision of the Migration and Health Physician, the successful candidate shall be responsible for providing medical examination for beneficiaries, technical and operational oversight for the Mission s migration health portfolio,) as needed. Their primary responsibility will be to provide psychiatric assessments, interventions, and support to migrants, work closely with a multidisciplinary team to address the mental health needs and ensure the well-being of individuals and families. Organizational Department / Unit to which the Consultant is contributing In close ccordination with MHD and MHPPS teams with clear elaborated referral mechanism and case management.</p><p>Tasks to be performed under this contract</p><p>Psychiatric Assessments : Conduct psychiatric assessments and screenings for migrants upon their arrival. Evaluate and document their mental health conditions, identify any immediate psychiatric concerns, and provide necessary follow-up, care.</p><p>Crisis Intervention : Respond to psychiatric crises and provide immediate psychiatric care to migrants in acute distress. This includes conducting risk assessments, crisis management, and providing therapeutic interventions to stabilize patients.</p><p>Mental Health Support: Offer individual and group therapy sessions to migrants, addressing a range of mental health issues such as trauma, anxiety, depression, and adjustment difficulties. Provide psychoeducational on coping strategies and resilience-building techniques.</p><p>Collaborative Care : Collaborate with the multidisciplinary team to develop individualized care plans for migrants with complex mental health needs. Coordinate with other healthcare providers, social workers, and interpreters to ensure holistic and culturally sensitive care.</p><p>Capacity Building and Training: Provide training and support to healthcare staff, including nurses and social workers, on recognizing and addressing common mental health issues among migrants. Offer guidance on best practices for promoting positive mental health.</p><p>Documentation and Reporting : Maintain accurate and up-to-date medical records, documenting psychiatric assessments, treatments, and follow-up care provided to migrants. Prepare regular reports on psychiatric activities and outcomes for internal and external reporting purposes.</p><p>On-Call Work : Be available for on-call shifts, as needed, to provide urgent psychiatric consultations and interventions for migrants experiencing mental health emergencies outside of regular working hours. Perform any other duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications and Experience</h3>Education Medical degree with specialization in Psychiatry and valid license to practice psychiatry in the relevant jurisdiction. Experience Experience working in the field of migration health, refugee mental health, or a similar healthcare setting is preferred. Knowledge of trauma-informed care, cultural psychiatry, and cross-cultural communication techniques. Empathy, cultural sensitivity, and the ability to build rapport with individuals from diverse cultural backgrounds. Strong clinical assessment and diagnostic skills, with the ability to formulate appropriate treatment plans. Ability to work in a fast-paced and high-pressure environment, demonstrating resilience. Languages Fluency in English and French (oral and written). Working knowledge of Arabic is an advantage. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.<h3>Required Competencies</h3>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies behavioural indicators Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Responsible for all front office functions and staff as well as security staff functions. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk, Retail/Gift Shop, Concierge, Valets, and Security, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Works to establish a safe and secure environment for all guests and associates. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 6 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 4 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Front Desk, Guest Services, and Security Teams<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures recognition of employees is taking place across areas of responsibility.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Managing Guest Services and Front Desk Teams<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish work.<br>• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Conducts department meetings and continually communicates a clear and consistent message regarding department goals to produce desired results.<br>• Supervises and coordinates all activities for luggage attendants, garage valets, door attendants, and concierge.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>• Provide recommendations and reports for capital expenditures, repairs and maintenance programs for all front office areas.<br>• Handle guest complaints and verify that all guest issues are resolved.<br>Managing Security Team<br>• Protects property and provides a safe environment for guests and staff.<br>• Oversees all on-duty security personnel, including dispatcher.<br>• Supervises and coordinates job assignments and verifies that each officer is briefed on the day’s activities.<br>• Complies information and files written security reports.<br>Managing Projects and Policies<br>• Verifies compliance with all Front Office policies, standards and procedures.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Providing Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Coordinates activities with other hotel departments in order to facilitate incrased levels of communication and guest satisfaction.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Verifies that all Front Office areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Responds to and handles guest problems and complaints.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Verifies employees are treated fairly and equitably.<br>• Manages employee progressive discipline procedures for Front Office Staff.<br>• Administers the performance appraisal process for direct report managers.<br>• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Identifies and analyzes departmental operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Assurer la prise en charge, le transport et le stockage des bagages des clients, le stationnement de leurs véhicules et contribuer à un accueil et un départ fluides et chaleureux, en cohérence avec les standards Sofitel.</p><br><p><strong>Missions Principales : </strong></p><br><ul><li>Participer à la formation aux standards d'accueil et de manutention des bagages.</li><li>Se familiariser avec la configuration de l'hôtel (chambres, étages, ascenseurs, parcours client).</li><li>Accueillir les clients à leur arrivée et prendre en charge leurs bagages / Vehicules .</li><li>Assurer le stationnement et la restitution rapide des véhicules.</li><li>Veiller à la fluidité de la circulation devant l'hôtel.</li><li>Accompagner les clients jusqu'à leur chambre et présenter les équipements.</li><li>Assurer le transport des bagages lors des départs.</li><li>Gérer le stockage temporaire des bagages (consigne) en toute sécurité.</li><li>Distribuer le courrier et les messages aux chambres si nécessaire.</li><li>Assister le concierge lors des périodes de forte affluence.</li><li>Veiller à la propreté et à la bonne tenue du lobby et de la zone bagagerie.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché :</strong></p><br><ul><li>Niveau lycée souhaité; formation hôtelière appréciée.</li><li>Une expérience en hôtellerie de luxe appréciée.</li><li>Permis de conduire valide obligatoire, plusieurs années d'expérience de conduite exigées.</li><li>Bonne connaissance du français et de l'arabe; notions d'anglais souhaitées.</li></ul> </div>