Public relations delegate Jobs
556 Jobs Found
<h2 class="h5">Job description</h2>
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<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Assurer un service de conciergerie personnalisé et anticipé, orienter et accompagner les clients tout au long de leur séjour, et contribuer à faire vivre l'art de recevoir , sous la responsabilité du Chef Concierge.</p><br><p><strong>Missions Principales:</strong></p><br><ul><li>Participer à la formation aux standards du service de la conciergerie Sofitel.</li><li>Contribuer à la construction du carnet d'adresses et du réseau de partenaires locaux.</li><li>Se former aux outils de réservation externes et aux procédures internes de conciergerie.</li><li>Participer à la préparation des supports d'information clients (guide des adresses, argumentaire local).</li><li>Accueillir et orienter les clients, répondre à leurs demandes d'information.</li><li>Organiser les réservations (restaurants, excursions, transport, spectacles) et répondre aux demandes spéciales.</li><li>Gérer le courrier, les messages et colis des clients.</li><li>Coordonner avec le bagagiste et le voiturier pour la prise en charge des clients et de leurs effets.</li><li>Assurer le suivi personnalisé des demandes VIP et longs séjours en lien avec le Front Office.</li><li>Entretenir les relations avec les partenaires externes (restaurants, transport, culture, excursions).</li><li>Contribuer à la résolution rapide de toute problématique rencontrée par le client.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché :</strong></p><br><ul><li>Diplôme en hôtellerie ou tourisme.</li><li>Expérience de 2 ans minimum en conciergerie ou en relation client, idéalement en hôtel de luxe.</li><li>Maîtrise du français et de l'arabe ; anglais courant indispensable.</li><li>Bonne connaissance d'Alger et de sa région (culture, restauration, loisirs).</li><li>Sens du service, discrétion, présentation impeccable.</li><li>Réactivité, autonomie et esprit d'initiative.</li></ul> </div>
<p>POSITION SUMMARY Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A true ambassador of elegance and hospitality, the Guest Relations Coordinator at Sofitel embodies the excellence of luxury service. Their primary mission is to enhance the stay of every guest, especially VIP clients and Platinum/Diamond members, by creating unique and personalized bespoke experiences. They anticipate every desire, exceed expectations, and ensure that each interaction reflects the prestige and refinement of the brand.</font></font></p><p><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Missions:</font></font></b></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming guests according to 5-star standards, ensuring ultra-personalized follow-up throughout their stay and precisely executing welcome touches (handwritten notes, personalized gifts) in coordination with Housekeeping and Catering.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Gathering customer feedback daily, handling complex requests and resolving delicate situations with absolute tact and immediate responsiveness to guarantee an unforgettable stay.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Accurately enter customer profiles and preferences into the hotel management system (PMS).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Refer directly to your superiors for operational management and monitoring of VIP cases.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome†resonate as the finest hotel promise.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.</font></font></p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Previous successful experience in luxury (5-star) hotels, with a perfect mastery of its codes and standards.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven ability to work in a hierarchical and dynamic team structure.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perfect and fluent command of French, Arabic and English (a third international language is highly appreciated).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Impeccable presentation, natural elegance and excellent written expression for drafting client correspondence.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Innate passion for high-end service, great attention to detail, absolute discretion and strong listening skills to build an immediate bond of trust with a demanding international clientele.</font></font></li></ul>
<h2 class="h5">Job description</h2>
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<span>Job Summary Key Responsibilities We are seeking a highly organized, proactive, and dynamic Executive Assistant to support the Chief Executive Officer (CEO) in a fast-paced, matrixed F&B organization .<br> This role requires exceptional communication skills, strong business acumen, and the ability to manage complex scheduling, relationships, and confidential information with discretion.<br> Preference will be given to candidates who have experience in a hospitality environment.<br> As the primary point of contact between the CEO and both internal and external parties, you will ensure smooth and efficient operations of the executive office.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) & Flights into the country for non-citizens Accommodation Transportation Allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> Executive Support Manage a complex and frequently changing calendar, including meetings, travel, and events.<br> Prepare and organize materials for meetings such as agendas, presentations, briefing notes.<br> Attend key meetings when required, take minutes, and follow up on action items.<br> Handle confidential documents and communications with the utmost discretion.<br> Communication & Coordination Act as a liaison between the CEO and internal/external stakeholders across departments, regions, and levels of seniority.<br> Draft high-quality correspondence, reports, and internal communications on behalf of the CEO.<br> Ensure timely flow of information between the CEO’s office and cross-functional teams.<br> Project & Stakeholder Management Assist in tracking strategic initiatives and ensure deliverables are met by relevant stakeholders.<br> Coordinate with department heads, business units, and partners in a matrix structure.<br> Support the CEO in managing logistics and documentation.<br> Travel & Events Organize complex domestic and international travel itineraries, including accommodations, transport, and agendas.<br> Coordinate leadership offsites, team meetings, and corporate events.<br> Administrative Excellence Oversee expenses, approvals, and budget tracking related to the executive office.<br> Maintain filing systems, contact databases, and document archives.<br> Ad-Hoc Support Provide ad-hoc support to the CEO across operational, strategic, commercial, personal and administrative matters as required.<br> Undertake additional projects, assignments, and other cognate duties as delegated by the CEO to support the successful operation of the business.<br> Demonstrate flexibility and adaptability in responding to evolving business needs and executive priorities.<br> Requirements: Bachelor’s degree in Business Administration or Secretarial Administration.<br> 5+ years of work experience in a Food & Beverage or Hospitality environment as an Executive Assistant or Front of House, Communications and Concierge role.<br> Fluent in English, Arabic is an advantage.<br> Strong understanding of matrix organizations and ability to navigate cross-functional environments.<br> Excellent verbal and written communication skills with a professional and diplomatic demeanor.<br> Proficiency in Google Workspace, and communication/project tools.<br> Ability to handle pressure, meet deadlines, and maintain confidentiality at all times.<br> High level of adaptability, discretion, and emotional intelligence.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>
<p>He adapts the commercial policy of his store to his department: the sector he is in charge of must be in line with the overall coherence of the store.<br>He manages his team: it is up to him to motivate the employees under his responsibility. He organizes the work and manages his recruitment. He is regularly led to help his team in daily tasks.<br>He is in direct contact with the sales representatives of the brands present in his sector. He manages stocks, chooses the products he wishes to highlight and places orders with suppliers. He is the one who sets up the offer available in his departments. He chooses the products offered to the public from those present in the general catalog of the brand.<br>He animates and arranges his sector: he ensures the good presentation of the products, the stocking, the labeling and the layout of the merchandise. He launches promotions and events to increase sales.</p><p><strong>Desired Candidate Profile</strong></p><p>Good knowledge of sales techniques and merchandising<br>Leadership and team spirit<br>Organizational skills<br>Dynamism and responsiveness</p><p><br></p>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Recommends follow-up action for security breaches.<br>• Conducts investigation of all losses of property assets and refers to proper management for disposition.<br>• Deploys security staff to effectively monitor and protect property assets.<br>• Complies with all Corporate Security safety and security management guidelines and procedures.<br>• Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.<br>• Conducts periodic patrols of entire property and parking areas.<br>• Recognizes success across areas of responsibility.<br>• Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<br>• Implements action plans to monitor and control risk.<br>• Keeps abreast of local criminal activity as it may impact property.<br>• Maintains required reports and documentation regarding patrols of property and parking areas.<br>• Inspects all security equipment and ensures it is fully functioning.<br>• Provides means for obtaining necessary medical attention on a timely basis.<br>• Conducts hourly employee performance appraisals according to Standard Operating Procedures.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Maintains first aid and CPR certifications required for Security officers.<br>• Implements local authority requirement for security and safety.<br>Leading Security Teams<br>• Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>Providing and Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Meets quality standards and customer expectations on a daily basis.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Conducting Human Resources Activities<br>• Assists in minimizing cost of accident claims through aggressive claims management.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Strives to improve service performance.<br>• Administers property policies fairly and consistently.<br>Additional Responsibilities<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Develops and maintains a working relationship with local law enforcement authorities.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Provides guidance in setting health and safety policies and standards.<br>• Coordinates with Event Sales for VIP escort and media control for large events.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join a hotel that's part of the Accor network, a group that brings together more than 5,500 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Here, we believe in you and what you bring to the table. Opportunities for growth and development abound. Every project, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and our planet. Together, we embody the vision of responsible hospitality. Become a Heartist, and let your heart guide you in this world where life beats stronger.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Reservation Agent is responsible for processing reservation requests for the Sofitel Thalassa Algiers Club des Pins. They ensure the sale of hotel rooms and services in accordance with Sofitel standards, while guaranteeing a seamless, personalized, and high-quality customer experience. They contribute to optimizing revenue by applying sales techniques and adhering to established pricing strategies.</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Process booking requests via phone, email and other channels</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Enter and modify reservations in the PMS system (Opera or other)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verify the accuracy of the information (prices, segments, customer profiles, conditions)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure rigorous monitoring of client files</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responding to inquiries regarding hotel services</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Present current offers and promotions</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adhere to the pricing strategies communicated by Revenue Management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to optimizing the conversion rate</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To offer a professional and warm welcome at every interaction</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensuring a service that meets Sofitel standards</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing specific customer requests (VIP, preferences, special occasions)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Handle simple complaints and escalate them to the supervisor</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communicating important information to other departments</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure proper communication of instructions between shifts</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in team briefings and meetings</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain a professional and neat appearance</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adhere to internal procedures and quality standards</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensuring the confidentiality of customer data</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Graduate in hospitality/tourism preferred</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Previous experience in reservations, front office or customer relations preferred</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in 4* or 5* hotels is a plus</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fluency in French and English</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of computer tools (Word, Excel, Outlook)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of a hotel PMS (ideally Opera)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of booking channels (OTA, corporate, leisure)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer service orientation</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good oral and written communication</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organization and rigor</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Attention to detail</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a team</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Dynamism and responsiveness</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Business acumen</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Neat presentation</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Politeness and professionalism</font></font></p>
<p><strong>Studies and Design:</strong> Participate in technical studies for infrastructure projects (civil engineering, electrical, HVAC, IT). Develop specifications and technical requirements. Perform or contribute to project costing. Propose optimized technical solutions and alternatives.</p><p><strong>Project Management:</strong> Ensure technical monitoring of projects (planning, quality, costs). Participate in work planning and deadline adherence. Control the conformity of works with execution studies. Contribute to project risk management.</p><p><strong>Work Monitoring and Coordination:</strong> Supervise construction sites in collaboration with the Infrastructure Manager. Monitor subcontractor and supplier interventions. Participate in the validation of work attachements and progress reports. Ensure compliance with safety, quality, and environmental regulations.</p><p><strong>External Relations Management:</strong> Ensure technical follow-up with subcontractors and suppliers. Participate in exchanges with external organizations (APC, Sonelgaz, ADE, Algérie Télécom, etc.). Provide technical assistance to partners on projects.</p><p><strong>Reporting and Documentation:</strong> Prepare periodic progress reports. Update project technical documentation. Participate in the drafting of installation procedures and guides.</p><p><strong>Project Closure:</strong> Participate in work acceptance. Contribute to the administrative and technical closure of projects. Ensure feedback for continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Good command of civil engineering and construction techniques.</li><li>Knowledge in: Electricity, Mechanics, IT (IT infrastructure), Air Conditioning (HVAC).</li><li>Ability to read and interpret technical plans.</li><li>Knowledge of construction, quality, and safety standards.</li></ul><h3>JOB REQUIREMENTS</h3><ul><li>Bac +3 to Bac +5 in civil engineering, architecture, or equivalent technical field.</li><li>2 years of experience in a similar position or in technical project management.</li><li>Proficiency in French (written and oral), English is a plus.</li><li>Good organizational and planning skills.</li><li>Analytical and problem-solving abilities.</li><li>Good interpersonal skills and teamwork spirit.</li><li>Ability to work in a multi-stakeholder environment.</li></ul><h3>MANAGEMENT RULES COMPLIANCE</h3><ul><li>Be aware of and work in compliance with BMA's safety policy, as well as BMA's HSE and fire safety instructions.</li><li>Apply instructions and best practices regarding environmental protection.</li><li>Work in compliance with the Code of Ethics and Business Conduct of the Monnoyeur Group.</li><li>Work in compliance with Law 18-07 on the protection of individuals in the processing of personal data, which came into effect on August 10, 2023.</li><li>Be a guarantor of BMA's good image with its clients.</li><li>Demonstrate professionalism with peers, subordinates, management, and clients.</li><li>Embrace the ILEAD attitudes in Algiers.</li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Administrative Personnel Management</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintaining and updating individual employee files (physical and digital)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Management of entries/exits: hiring formalities, CNAS/CASNOS affiliation, final pay settlements</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitoring of absences, leave, sick leave and work-related accidents (AT/MP declarations)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Drafting and archiving of all HR administrative documents</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Management and Monitoring of Employment Contracts</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Drafting of employment contracts (fixed-term, permanent, apprenticeship contracts) in accordance with the Algerian Labor Code</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitoring of contractual opportunities and trial periods</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Management of contract amendments, job modifications, promotions and reclassifications</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitoring the legal validity of contractual acts</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of Labor Regulations</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Application and updating of the provisions of the Algerian Labour Code (Law 90-11 and implementing texts)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Regulatory authority: CNAS, CASNOS, labor inspection, social welfare</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing relationships with institutional partners (Labor Inspectorate, CNAS, ANEM and others)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Social Correspondence & Institutional Relations</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Drafting all social correspondence: certificates, formal notices, disciplinary notifications</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Representing the company to social and administrative bodies</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing disciplinary procedures in compliance with labor law</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitoring of mandatory annual declarations (DAS, Social Report)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participation in Recruitment</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analysis of recruitment needs in collaboration with operational managers</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Drafting and disseminating job offers (ANEM, specialized websites, internal networks)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Integration of new employees (onboarding, welcome, presentation of the rules)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Preparation, Confirmation and Validation of Payroll Elements</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collection and verification of all payroll variables (attendance, overtime, bonuses, deductions)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Preparation of payslips in compliance with current tax and social legislation</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Calculation and declaration of social security contributions (CNAS, IRG)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Final validation of payroll elements before processing and transfer</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Production of monthly and annual summary statements (payroll, social security contributions)</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree (Bac+4/5) in Human Resources Management, Labor Law, Management or equivalent</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">1-2 years of experience in a similar HR role, ideally in a structured company</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of the Algerian Labor Code and CNAS/CASNOS procedures</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of payroll software</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good mastery of office software: MS Word, Excel (pivot tables, payroll formulas)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to draft legal documents and formal correspondence in Arabic and French</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of online declarations</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour, a sense of confidentiality and absolute discretion</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent organizational and prioritization skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong interpersonal skills and ability to work in a team</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomy, proactivity and a sense of responsibility</font></font></li><li>R sistance au stress et adaptabilit</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Véritable ambassadeur de l’élégance et de l’art de recevoir, le/la Guest Relations Coordinator chez Sofitel incarne l'excellence du service de luxe.</p><br><p>Sa mission principale est de sublimer le séjour de chaque hôte, en particulier les clients VIP et membres Platinum/Diamond, en créant des expériences uniques et personnalisées « Cousu Main ».</p><br><p>Il/elle anticipe les moindres désirs, devance les attentes et veille à ce que chaque interaction reflète le prestige et le raffinement de la marque.</p><br><p><strong>Missions Principales :</strong></p><br><ul><li>Accueillir les hôtes selon les standards 5 étoiles, assurer un suivi ultra-personnalisé tout au long de leur séjour et exécuter avec précision les attentions de bienvenue (notes manuscrites, cadeaux personnalisés) en coordination avec le Housekeeping et la Restauration.</li><li>Recueillir quotidiennement les commentaires des clients, traiter les demandes complexes et résoudre les situations délicates avec un tact absolu et une réactivité immédiate afin de garantir un séjour inoubliable.</li><li>Renseigner rigoureusement le profil et les préférences des clients dans le système de gestion de l'hôtel (PMS).</li></ul><ul><li>Se référer directement à sa hiérarchie pour la gestion opérationnelle et le suivi des dossiers VIP.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché :</strong></p><br><ul><li>Expérience préalable réussie dans l'hôtellerie de luxe (5 étoiles), avec une parfaite maîtrise de ses codes et standards.</li><li>Capacité éprouvée à travailler dans une structure d'équipe hiérarchisée et dynamique.</li><li>Maîtrise parfaite et fluide du français, de l'arabe et de l'anglais (une troisième langue internationale est fortement appréciée).</li><li>Présentation irréprochable, élégance naturelle et excellente expression écrite pour la rédaction des correspondances clients.</li><li> Passion innée pour le service haut de gamme,</li><li>Grand sens du détail,</li><li>Discrétion absolue et forte capacité d'écoute pour tisser un lien de confiance immédiat avec une clientèle internationale exigeante.</li></ul> </div>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Banquet Operations</strong> </p>
<p> Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).</p>
<p> Applies knowledge of all laws, as they relate to an event.</p>
<p> Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.</p>
<p> Adheres to and reinforces all standards, policies, and procedures.</p>
<p> Maintains established sanitation levels.</p>
<p> Manages departmental inventories and maintains equipment.</p>
<p> Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.</p>
<p> Schedules banquet service staff to forecast and service standards, while maximizing profits.</p>
<p> Assists team in developing lasting relationships with groups to retain business and increase growth.</p>
<p> </p>
<p> <strong>Participating in and Leading Banquet Teams</strong> </p>
<p> Sets goals and delegates tasks to improve departmental performance.</p>
<p> Conducts monthly department meetings with the Banquet team.</p>
<p> Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.</p>
<p> Acts as a liaison to the kitchen staff.</p>
<p> Leads shifts and actively participates in the servicing of events.</p>
<p> </p>
<p> <strong>Ensuring and Providing Exceptional Customer Service</strong> </p>
<p> Sets a positive example for guest relations.</p>
<p> Interacts with guests to obtain feedback on product quality and service levels.</p>
<p> Responds to and handles guest problems and complaints.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Ensures employees understand expectations and parameters.</p>
<p> Strives to improve service performance.</p>
<p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p>
<p> Reviews comment cards and guest satisfaction results with employees.</p>
<p> </p>
<p> <strong>Conducting Human Resources Activities</strong> </p>
<p> Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.</p>
<p> Observes service behaviors of employees and provides feedback to individuals.</p>
<p> Monitors progress and leads discussion with staff each period.</p>
<p> Participates in the development and implementation of corrective action plans.</p>
<p> Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.</p>
<p> Attends and participates in all pertinent meetings.</p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Il/Elle incarne l'excellence du service auprès des clients, en organisant et supervisant l'ensemble des prestations de conciergerie (accueil, bagagerie, transport, réservations, recommandations), et en mettant en place l'organisation de ce service pour l'ouverture de l'hôtel.</p><br><p><strong>Missions Principales :</strong></p><br><ul><li>Participer au recrutement et à la formation de l'équipe de conciergerie (concierges, bagagistes, voituriers).</li><li>Mettre en place les SOP de conciergerie (accueil, bagagerie, transport, réservations externes) conformes aux standards Sofitel.</li><li>Construire et entretenir un réseau de partenaires locaux (restaurants, transport, culture, excursions, spa) utile aux clients.</li><li>Préparer les supports d'information (guide des adresses, carnet du concierge, argumentaire local).</li><li>Participer à la définition des standards d'uniforme et de présentation de l'équipe.</li><li>Superviser l'accueil, la prise en charge des bagages et l'assistance personnalisée aux clients.</li><li>Organiser les réservations (restaurants, spectacles, excursions, transport) et répondre aux demandes spéciales.</li><li>Garantir un service anticipé et personnalisé, en cohérence avec la promesse de la marque Sofitel.</li><li>Gérer les plannings de l'équipe et assurer une couverture adaptée aux arrivées/départs.</li><li>Entretenir les relations avec les partenaires externes et négocier les meilleures conditions pour les clients.</li><li>Assurer le suivi des demandes clients (VIP, longs séjours) en lien avec le Front Office et la Direction.</li><li>Former, encadrer et évaluer l'équipe de conciergerie.</li><li>Contribuer à la fidélisation des clients par un service mémorable et sur-mesure.</li></ul><br>Qualifications<br><br><p><strong>PROFIL RECHERCHE :</strong></p><br><ul><li>Diplôme en hôtellerie ou tourisme; affiliation aux Clefs d'Or tres appréciée.</li><li>Expérience confirmée (5 ans minimum) en conciergerie, idéalement en hôtel de luxe.</li><li>Expérience en pré-ouverture d'hôtel appréciée.</li><li>Maîtrise du français et de l'arabe ; anglais courant indispensable.</li><li>Excellente connaissance de la destination (Alger, et environs) et de son offre culturelle/touristique.</li><li>Réseau professionnel local solide (restaurants, transport, loisirs, culture).</li><li>Sens aigu du service, discrétion, élégance et créativité dans la résolution des demandes clients.</li><li>Disponibilité, réactivité et calme en toutes circonstances.</li></ul> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform topographic layouts (buildings, roads, and various networks) according to the execution plans. Carry out topographic surveys (existing conditions, as-built drawings, earthwork volumes). Monitor and control levels (excavation bottoms, platforms, slabs, backfill). Verify the conformity of the layouts with the architect's and engineering firm's plans, and report any discrepancies. Prepare topographic reports and maintain field logs. Assist the Project Manager and the Site Supervisor in monitoring progress and quantity take-offs (backfill, reinforced concrete, etc.). Use and maintain surveying equipment and ensure its proper calibration. Coordinate with the engineering office and the earthworks and structural work teams to ensure the successful execution of the works.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma in Topography / Surveyor-Topographer (Institute or University), at the level of Senior Technician or Engineer.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 5 years of experience in a similar position.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in a large construction site environment, ideally in public works, building or roadworks.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">TECHNICAL SKILLS: Proficiency in using surveying instruments and equipment. Proficiency in surveying and drafting software (AutoCAD, Covadis, or equivalent). Ability to read and interpret construction plans, formwork plans, and site plans. Knowledge of volume calculation methods, leveling, and quantity surveying. Ability to perform the necessary topographic checks and verifications to ensure the proper execution of the work.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">BEHAVIORAL SKILLS: Rigor and precision in data collection, verification, and reporting. Autonomy and organizational skills on site. Good teamwork skills and ability to work under pressure and meet deadlines. Responsiveness and ability to quickly identify and report any anomalies.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Availability for site visits (Sidi Hellou, Boudouaou).</font></font></li></ul>
<p><br></p><p>The Position</p><p>The Chief of Staff (CoS) to the General Manager serves as a strategic partner, operational catalyst, and trusted advisor to the GM of Roche Algeria. This position ensures the alignment of regional and country-level strategic priorities, drives cross-functional key initiatives, and optimizes leadership decision-making across the organization. A critical dimension of this role is operating model execution: translating strategic choices into concrete organizational structures, governance rhythms, accountability frameworks, and cross-functional processes. The ideal candidate acts as a force multiplier for the General Manager, bridging vision with execution and ensuring the operating model adapts dynamically to local pharmaceutical market shifts and global Roche capabilities.</p><p>Your Role:</p><ol><li>Operating Model Execution & Organizational Effectiveness</li><ul><li>Target Operating Model (TOM) Deployment: Partner with the GM and Enabling Team to operationalize, refine, and enforce Roche Algeria s operating model ensuring roles, decision rights (e.g.RACI), and resource allocation directly support country strategic pillars.</li><li>Governance Rhythm & Cadence: Design, manage, and optimize the executive governance framework (e.g., Enabling Team meetings, quarterly business reviews, cross-functional steering committees), ensuring clear accountability, decision tracking, and execution momentum.</li><li>Cross-Functional Process Integration: Identify friction points across functions (Customer Engagement, Medical Affairs, Access, Regulatory, Finance, People & Culture) and redesign workflow interfaces to enhance agility, speed of execution, and patient-centric outcomes.</li><li>Organizational Change Management: Drive key operational model evolution efforts, managing the change management strategy to align teams, capabilities, and behaviors with evolving operating model paradigms (e.g., agile networks, ecosystem partnership models).</li></ul><li>Strategic Planning & Execution:</li><ul><li>Strategic Roadmap Alignment: Partner with the GM and ET to define, articulate, and cascade long-term business strategy, annual priority objectives, and local market positioning.</li><li>Special Projects Lead: Drive key cross-functional and transformation initiatives from scoping to delivery (e.g., market access acceleration, digital health integrations, value-based healthcare frameworks).</li><li>Performance Tracking & Operational Dashboards: Establish and monitor organizational KPIs and OKRs to track operating model efficiency and business deliverables, preparing actionable performance reviews and interventions for the GM.</li></ul><li>Executive Operations & Leadership Support:</li><ul><li>Decision Support & Briefings: Synthesize complex data, financial metrics, healthcare market updates, and regulatory developments to prepare high-level briefs, decision frameworks, and strategic scenarios for the GM.</li><li>Time & Focus Optimization: Audit and optimize executive capacity, ensuring GM and ET time investments align strictly with high-impact strategic priorities and core operating model objectives.</li></ul><li>Stakeholder Engagement & Communications:</li><ul><li>Internal Alignment & Culture: Serve as a connector across Chapters & Squad leads to eliminate silos, promote horizontal collaboration, and foster an organizational culture that matches the target operating model.</li><li>External & Regional Engagement: Assist in preparing briefing materials and position papers for high-level interactions with public health authorities, industry associations, key opinion leaders, and regional Roche stakeholders (Africa/Global).</li><li>Strategic Communications: In collaboration with Corporate Communications, draft executive messages, town hall presentations, and internal updates on strategy and operational evolution on behalf of the General Manager.</li></ul></ol><p><strong>Desired Candidate Profile</strong></p><p><strong>Education & Experience:</strong></p><ul><li>Education: Master's degree in Business Administration (MBA), Public Health, Pharmacy, Industrial Engineering, or a related field.</li><li>Experience: 6 – 10 years of professional experience, with at least 3 – 5 years in management consulting (focusing on strategy, organizational design, or operational transformation), corporate strategy, or high-impact program management within healthcare/pharmaceuticals.</li><li>Operating Model Expertise: Proven hands-on experience in business model implementation, governance redesign, decision-rights frameworks, and organizational change management.</li><li>Regional Context: Strong understanding of the Algerian healthcare landscape, regulatory environment, and pharmaceutical market dynamics.</li></ul><p><strong>Key Skills & Capabilities:</strong></p><ul><li>Operating Model & Process Architecture: Deep understanding of target operating model design, governance frameworks, process mapping, and organizational design principles.</li><li>Strategic Acumen & Analytical Depth: Proven ability to break down complex business problems, interpret financial and market data, and translate high-level strategy into executable operational blueprints.</li><li>Executive Presence & Influence: High emotional intelligence, discretion, and diplomatic skills required to drive accountability and align executive leaders without direct hierarchical authority.</li><li>Project & Change Management: Advanced expertise in program management methodologies and structured change management practices.</li><li>Languages: Fluency: Professional fluency in French and English (written and spoken) is required. Proficiency in Arabic is highly preferred.</li></ul><p><strong>Key Competencies:</strong></p><ul><li>Integrity & Discretion: Highest level of confidentiality and trustworthiness in handling sensitive corporate and strategic information.</li><li>Systems Thinking: Ability to visualize complex interdependencies between strategy, governance, structures, and processes across the entire organization.</li><li>Execution Focus: Unwavering orientation toward delivery, turning abstract strategy and governance plans into measurable execution.</li><li>Collaborative Leadership: Ability to foster trust, build cross-functional consensus, and navigate matrixed corporate structures.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Network and Security Engineer's primarily role is to discern, prevent and resolve security threats to computer networks. This position also maintains the integrity and confidentiality of the Company's data and information systems.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Maintain computing environment by identifying network requirements, installing upgrades, and monitoring network performance.</p><br>
<p>Contribute to the identification of opportunities for continuous improvement of systems, processes and practices considering international leading practice, improvement of business process, cost reduction and productivity.</p><br>
<p>Ensure network security best practices are implemented through auditing: router, switch, firewall configurations, change control, and monitoring.</p><br>
<p>Enhance security team accomplishments and monitoring computer networks for security threats or unauthorized users and identifying compromised machines and report on security measures taken to address threats. </p><br>
<p>Analyze security risks and develop response procedures. Assist in developing and testing software deployment tools, firewalls and intrusion detection systems.</p><br>
<p>Plan security systems by evaluating network and security technologies; developing requirements for local area networks (LANs), wide area networks (WANs), virtual private networks (VPNs), routers, firewalls, and related security and network devices; designs public key infrastructures (PKIs), including use of certification authorities (CAs) and digital signatures as well as hardware and software; adhering to industry standards.</p><br>
<p>Configure and operate layer backbone optical network solutions and services. Interface layer 2/3 hardware compare for seamless integration and operation of unified IP infrastructure.</p><br>
<p>Verify security systems in accordance with Company’s policies and procedures and by implementing them towards organizational goal.</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Knowledge of Network Security, Network Hardware Configuration, Network Protocols, Networking Standards</p><br>
<p>Knowledge of security network devices (firewalls, switches, SIEM, Antivirus, cryptography, etc.) and other security networking hardware/software tools.</p><br>
<p>Experience in LAN and WAN technologies, network design, network management etc.</p><br>
<p>Knowledge of network infrastructure and network hardware</p><br>
<p>Expertise in computer languages and operating systems</p><br>
<p>Knowledge of application of application transport and network infrastructure protocols. -</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>Quality<br>Leadership<br>LAN Network Security L3<br>e-Security L3<br>Cyber Security L3<br>Network Security L3<br>Security Administration L3<br>Agility<br>Build High-Performing Teams<br>AI Fluency<br>Provide Direction<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Computer Engineering<br>Profesional degree in CISCO<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>At <strong>Holiday Inn Algiers – Cheraga Towers</strong>, we are looking for a dynamic Director of Finance & Accounting to oversee all financial operations and support the hotel's strategic objectives. Reporting to the General Manager, you will lead the Finance team, ensure compliance with IHG standards and local regulations, drive financial performance, and provide sound commercial and financial guidance to the leadership team. If you are passionate about hospitality finance and leadership, we invite you to join our team and grow your career with IHG Hotels & Resorts.</p><br><p><span><span><strong>A little taste of your day-to-day</strong></span></span></p><br><p><span><span>Every day is different</span></span><span><span>, </span></span><span><span>but you’ll mostly be:</span></span></p><br><ul><li><p><span><span>Managing and coaching your team to ensure the right person is always on the right task</span></span></p><br></li><li><p><span><span>Setting exceptional accounting practice standards and ensuring financial control procedures remain ethical and legal</span></span></p><br></li><li><p><span><span>Maximising financial returns through financial analysis, data trends and market information – while budgeting accordingly</span></span></p><br></li><li><p><span><span>Enhancing the guest experience through improved payment options, inventory controls and financial dispute resolution</span></span></p><br></li><li><p><span><span>Supervising a number of clerical accounting employees across a range of functions – from Accounts Payable to Purchasing and Payroll.</span></span></p><br></li></ul><p><span><span><strong>What we need from you</strong></span></span></p><br><ul><li><p><span><span>Bachelor’s degree / higher education qualification / equivalent in Accounting and Finance </span></span></p><br></li><li><p><span><span>4-8 years’ experience in hotel accounting or auditing with at least one year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work-related experience </span></span></p><br></li><li><p><span><span>Knowledge of accounting management duties e.g., negotiating hotel space and tenant leases, processing payroll, performing asset management duties, providing business projections, displacement analysis, preparing government reports, filing tax returns etc </span></span></p><br></li><li><p><span><span>Professional accounting or finance designation or certification preferred </span></span></p><br></li><li><p><span><span>Fluent in French and English (spoken and written) is required.</span></span></p><br></li></ul><p><span><span><strong>What you can expect from us</strong></span></span></p><br><p><span><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. </span></span></p><br><p><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.</span></span></p><br><p><span><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. </span></span></p><br><p><span><span>So, join us and you’ll become part of our ever-growing global family.</span></span></p><br><br> </div>
<p>POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.</p><p>Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>