Public relations delegate Jobs
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A true ambassador of elegance and the art of hospitality, the Guest Relations Coordinator at Sofitel embodies the excellence of luxury service. Their primary mission is to enhance the stay of every guest, particularly VIP clients and Platinum/Diamond members, by creating unique and personalized bespoke experiences. They anticipate every desire, exceed expectations, and ensure that each interaction reflects the prestige and refinement of the brand.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming guests according to 5-star standards, ensuring ultra-personalized follow-up throughout their stay and precisely executing welcome touches (handwritten notes, personalized gifts) in coordination with Housekeeping and Catering.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Gathering customer feedback daily, handling complex requests and resolving delicate situations with absolute tact and immediate responsiveness to guarantee an unforgettable stay.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Accurately enter customer profiles and preferences into the hotel management system (PMS).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Refer directly to your hierarchy for operational management and monitoring of VIP files.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Previous successful experience in luxury (5-star) hotels, with a perfect mastery of its codes and standards.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven ability to work in a hierarchical and dynamic team structure.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perfect and fluent command of French, Arabic and English (a third international language is highly appreciated).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Impeccable presentation, natural elegance and excellent written expression for drafting client correspondence.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Innate passion for high-end service, great attention to detail, absolute discretion and strong listening skills to build an immediate bond of trust with a demanding international clientele.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: He/She will supervise the daily operations of the reception, guide and support the Front Desk Agents, ensure a welcome and service in accordance with Sofitel standards, and assist the Front Desk Manager in setting up the Front Office service as part of the pre-opening.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the recruitment and training of Front Desk Agents.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the writing and testing of Front desk SOPs (check-in/check-out, invoicing, complaints management).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare training materials and welcome scripts that conform to Sofitel and La Maison standards.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to simulations of opening scenarios (mock check-in/check-out/Complaints management).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise and coordinate the work of Front Desk Agents on your shift.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the allocation of tasks and the monitoring of the proper application of procedures.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing complex customer situations (complaints, billing disputes, VIPs).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Control the cash register, cash receipts and compliance with financial procedures.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Liaise with Housekeeping to monitor room conditions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To replace the Front Desk Manager in their absence.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the ongoing training and integration of new agents.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the application and respect of service standards and the loyalty program.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired Profile:</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A degree in hospitality, tourism or hotel management or equivalent is highly desirable.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience (minimum 2-3 years) in reception, ideally in a luxury hotel; prior supervisory experience appreciated.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Pre-opening hotel experience appreciated.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fluency in French and Arabic; fluent English essential.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in the OPERA PMS.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Natural leadership, organizational skills, stress management.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent customer relations, impeccable presentation.</font></font></li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Corporate Communications: Define and implement the corporate communications plan in line with the company's strategy. Ensure consistency of messaging and brand identity across all communication channels. Design and oversee the production of corporate content (presentations, newsletters, videos, etc.). Promote the company's achievements, projects, and commitments to various stakeholders. Press and Media Relations: Develop and maintain a network of journalists, influencers, and specialized media outlets. Prepare press releases and press kits. Organize conferences, interviews, and media meetings. Manage crisis communications in coordination with the Marketing and General Management. Events and Real Estate Project Launches: Plan and coordinate the company's corporate and commercial events. Organize launch ceremonies, inaugurations, open house days, and client events. Supervise external service providers (event agencies, printers, suppliers, media). Guarantee the quality and visibility of events. Ensure media and digital coverage of real estate project launches. Digital Communication and Content: Supervise the distribution of content across the company's digital channels. Ensure the editorial consistency of institutional publications. Contribute to promoting real estate projects through content adapted to different media. Collaborate with marketing teams to ensure the integration of communication campaigns and promotional activities. Performance Management and Monitoring: Develop and monitor the communication budget. Define performance indicators for communication activities. Measure the impact of institutional and event campaigns. Produce regular reports for the Marketing Director.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in a similar role is preferred. Excellent writing and interpersonal skills are required. Proficiency in communication tools, social media, and Microsoft Office is essential. Experience with graphic design software (Adobe Photoshop, Illustrator, InDesign, or equivalent) is a plus.</font></font></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description The Guest Relations Officer is responsible for ensuring an exceptional customer experience by guaranteeing a personalized welcome, monitoring customer satisfaction and proactively managing requests and complaints in order to build customer loyalty and enhance the luxury image of the hotel. Main responsibilities: Warmly welcome guests, VIPs, regulars, and groups. Ensure personalized service throughout guests' stay. Assist guests with their specific requests. Maintain an active presence in the hotel's various areas. Ensure the quality of the guest experience at every stage of their stay. Anticipate guest needs and propose appropriate solutions. Gather guest feedback and follow up on comments. Manage complaints and claims professionally and responsively. Collaborate with the hotel's various departments (reception, housekeeping, food and beverage, maintenance, security, etc.). Participate in daily operational briefings. Contribute to customer loyalty initiatives. Participate in the continuous improvement of service quality. Monitor guest satisfaction surveys. Ensuring the application of luxury hotel standards and values</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired Profile: Minimum of two years of post-secondary education (Bac +2) in hospitality, tourism, communication, management, or a top business school. Over 5 years of experience in a luxury hotel. Excellent command of French and English; proficiency in any other language would be an asset. Knowledge of international luxury hotel standards. Required Skills: Excellent customer service and hospitality skills. Strong interpersonal and communication skills. Ability to handle difficult situations and complaints. Organizational skills and responsiveness. Ability to work under pressure. Professional appearance and excellent communication skills. Proficiency in computer tools and hotel software.</font></font></p><p></p></section>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Plan, organize, and coordinate the different phases of projects. Monitor project progress and ensure deadlines are met. Coordinate communication between internal and external stakeholders. Develop schedules, progress reports, and dashboards. Identify risks and propose corrective actions. Ensure compliance with procedures, standards, and quality requirements. Participate in project meetings and report to management.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in project management, engineering, public works, civil engineering, or a related field. Excellent organizational and project management skills. Analytical and problem-solving skills. Strong communication skills and ability to work effectively in a team. Ability to manage multiple projects simultaneously.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">If you match this profile, please send your CV by clicking on the "Apply" tab in Algiers.</font></font></p>
<p>Consultation of the tender site (tenders, awards and cancellations). Withdrawal of specifications. Processing of specifications from end to end (tender and consultation) from the appearance of the tender notice to the opening of the envelopes and follow-up of the order in case of award and until provisional receipt and client payment. Follow up and manage tender submission deadlines. Draft and respond to correspondence. Follow-up of sold orders, from the purchase order to delivery and payment. Update sales statistics tables.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree in commercial sciences or business school diploma. Experience in a similar position desired. Mastery of the public procurement code. Excellent mastery of tender and specification techniques. Mastery of commercial techniques. Writing skills, rigor, listening skills and confidentiality. Fluent French and English desirable. Mastery of the Office Pack.</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and produce original video content for social media</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Filming indoors and outdoors</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure the editing and production of videos</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the creation of creative concepts and trends</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">to be comfortable in front of the camera and to participate in the content produced</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conducting interviews and vox pops</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Interact naturally with the public and collaborators</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor digital trends and effective formats on social media.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating with the communication and marketing teams to develop brand visibility</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Creative, dynamic and proactive</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent interpersonal and oral communication skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">comfortable in front of the camera</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good mastery of the basics of filming and video editing</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sociable, natural, and possessing good interpersonal skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Passionate about social media and digital content creation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work independently and as part of a team</font></font></li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and produce original video content for social media</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Filming indoors and outdoors</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure the editing and production of videos</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the creation of creative concepts and trends</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">to be comfortable in front of the camera and to participate in the content produced</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conducting interviews and vox pops</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Interact naturally with the public and collaborators</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor digital trends and effective formats on social media.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating with the communication and marketing teams to develop brand visibility</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Creative, dynamic and proactive</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent interpersonal and oral communication skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">comfortable in front of the camera</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good mastery of the basics of filming and video editing</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sociable, natural, and possessing good interpersonal skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Passionate about social media and digital content creation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work independently and as part of a team</font></font></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Duties and Responsibilities</p><p>This position is located in the United Nations Information Centre in Algiers (UNIC Algiers), within the Information Centres Service (ICS), Outreach Division (OD), Department of Global Communications (DGC). The UNIC Algiers is the principal source of information about the United Nations system in Algeria. The UNIC is responsible for promoting public understanding and support for the aims and activities of the United Nations by disseminating UN information materials to a local audience in English, Arabic, and French; engaging local and regional partners; and, overall, bringing the United Nations closer to the people it serves.</p><p>The intern will support communication activities through visual content production, graphic design assistance and event coverage, contributing to the visibility of UN messages, campaigns and initiatives.</p><p>The intern is under the direct supervision of direct supervision of the Officer-in-Charge a.i. of UNIC Algiers.</p><p>The internship is for an initial period of three (3) months with an opportunity for extension up to a maximum of six (6) months depending on the needs of the Department and availability of the intern.</p><p>The internship is UNPAID and full-time. Interns work five days a week (35 hours) in-person.</p><p>The intern's duties will include the following:</p><ul><li>Assist in the coverage of UN events, campaigns and activities (photography and basic video);</li><li>Assist in selecting, editing and organizing visual content in accordance with UN communication standards;</li><li>Assist in creating infographics, social media visuals and basic graphic materials;</li><li>Assist in the layout and design of communication products (presentations, flyers, briefs, simple reports);</li><li>Support the organization and updating of photo and visual archives;</li><li>Assist with adapting visual content for digital platforms and social media;</li><li>Perform any other communication-related tasks as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Please note that to qualify for an internship with the United Nations Internship Programme, applicants must meet one of the following requirements:</p><p>a. Be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher); or,</p><p>b. Be enrolled in, or have completed, the final academic year of a first university degree programme (minimum bachelor's level or equivalent).</p><p>Applicants to the UN Internship Programme are not required to have professional work experience. However, a field of study that is closely related to the type of internship that you are applying for is required.</p><p>Applicants must be enrolled in, or have completed, the final academic year of a Bachelor s degree in Communication, Graphic Design, Multimedia, Political Science, Public Affairs or a related field, with a demonstrated interest in visual communication, digital content and media production.</p><p>Applicants must be a student in the final year of the first university degree (bachelor or equivalent), Master s or Ph.D. Programme or equivalent, or have completed a Bachelor s, Master s or PH.D. Programme.</p><p>Do you meet any of the above criteria? If yes, please indicate which one and attach proof to the application. Please note that you will have to provide an official certificate at a later stage.</p><p>Applicants must also:</p><ul><li>Be computer literate in standard software applications.</li><li>Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the UN Charter.</li><li>Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.</li><li>Have good knowledge of standard software applications, especially MS Word, MS PowerPoint, and MS Teams.</li><li>The ability to draft news articles and/or social media posts is desirable.</li><li>The ability to design surveys and polls is desirable.</li><li>Basic knowledge of graphic design and visual content creation tools (Canva, Adobe or equivalent) is desirable.</li><li>Interest in photography, visual storytelling and digital communication is desirable.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>À propos de Yassir :</strong></p><br>
<p>Yassir est la super application leader dans le domaine des services à la demande, opérant de manière prédominante dans la région du Maghreb. Yassir a pour mission de révolutionner la manière dont les services quotidiens sont accessibles.</p><br>
<p>Actuellement implantée dans plus de 45 villes à travers plusieurs pays tels que l'Algérie, le Maroc, la Tunisie et le Sénégal, notre présence s'étend aussi sur d'autres pays tels que la France et l'Afrique sub-saharienne.</p><br>
<p>Fortement soutenue par des investisseurs de renommée mondiale tels que BOND et Y Combinator, pionniers d'entreprises telles qu'Airbnb, Stripe, Dropbox, et Doordash, Yassir a réussi à faire de nombreuses levées de fonds équivalentes à presque 200 millions $.</p><br>
<p>Au-delà de la simple prestation de services, notre vision est de créer un marché dynamique visant à satisfaire les besoins de nos utilisateurs tout en insufflant des valeurs sociales fondamentales.</p><br><br><p><b>Rôle :</b></p><br><ul>
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<p>Le Sales Representative aura pour mission principale d'optimiser les ventes d’un secteur géographique donné en réalisant des visites régulières chez les clients existants ou potentiels. Il anticipe les besoins des clients et propose des solutions adaptées tout en contribuant à la fidélisation et à l’augmentation du volume des ventes.</p><br>
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</ul><br><p><b>Missions :</b></p><br><ul>
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<p>Identifier et prospecter de nouveaux clients potentiels dans le secteur géographique attribué.</p><br>
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<p>Prendre contact avec des prospects pour présenter les produits ou services de l’entreprise.</p><br>
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<p>Développer les relations commerciales avec les clients existants pour en maximiser le potentiel.</p><br>
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<p>Assurer un suivi régulier des clients et prospects pour garantir une relation à long terme.</p><br>
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</ul><br><p><b>Profil :</b></p><br><ul>
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<p>Formation <strong>:</strong> Bac+2 en commerce, vente, ou domaine similaire.</p><br>
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<p>Expérience : Une première expérience dans le domaine commercial ou en tant que pré vendeur est souhaitée.</p><br>
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<p>Qualités personnelles : Dynamique, réactif, autonome, avec une bonne capacité à travailler en équipe et à s’adapter à des situations diverses.</p><br>
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<p><strong>Véhicule personnel obligatoire.</strong></p><br>
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</ul><br></li></ul><br> </div>
<p>Gestion et optimisation de l'ERP CEGID Piloter le projet d'int gration, d'utilisation et de mont e en version du logiciel de gestion CEGID. Analyser les besoins des diff rents services (comptabilit , finance, commercial, stock, etc.) et les traduire en fonctionnalit s dans CEGID. Automatiser et optimiser les flux de travail (workflows) au sein de la plateforme. Concevoir des tableaux de bord, rapports et indicateurs de performance (reporting) personnalis s. Assurer la formation, l'accompagnement et l'assistance aux utilisateurs au quotidien pour maximiser l'adoption de l'outil. G rer la relation avec l' diteur CEGID et les prestataires/int grateurs externes. Gestion des infrastructures et du r seau Administrer et maintenir en condition op rationnelle le parc informatique (serveurs, postes de travail, r seaux, t l phonie). Veiller la s curit informatique du r seau, des acc s et des donn es (mises jour, pare-feu, antivirus, sauvegardes). G rer la politique d'acc s et d'habilitation des utilisateurs aux diff rents syst mes. Support et assistance utilisateur Superviser ou assurer le support technique N1/N2/N3 aupr s des collaborateurs. R soudre les incidents mat riels et logiciels dans les meilleurs d lais. Strat gie IT et gestion des projets R diger la documentation technique et les proc dures d'utilisation. G rer les relations avec l'ensemble des fournisseurs IT et contr ler les co ts informatiques.</p><p><strong>Desired Candidate Profile</strong></p><p>Formation : Bac+4/5 en Informatique, Syst me d'Information . Exp rience : Exp rience r ussie d'au moins 3 5 ans sur un poste similaire (Responsable IT, Chef de projet ERP ou Administrateur Syst me/ERP). Comp tences cl s : Excellente ma trise du logiciel CEGID (param trage, bases de donn es, requ tes/reporting). Solides comp tences en administration syst me et r seau (Windows Server, SQL Server, sauvegarde, s curit ). Bonnes capacit s d'analyse des processus m tiers de l'entreprise.</p>
<p>Human Resources Coordinator Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><b>PREFERRED QUALIFICATIONS</b></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 1 year of related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul>
<p>Il/Elle incarne l'excellence du service auprès des clients, en organisant et supervisant l'ensemble des prestations de conciergerie (accueil, bagagerie, transport, réservations, recommandations), et en mettant en place l'organisation de ce service pour l'ouverture de l'hôtel.</p><p>Missions Principales :</p><ul><li>Participer au recrutement et à la formation de l' équipe de conciergerie (concierges, bagagistes, voituriers).</li><li>Mettre en place les SOP de conciergerie (accueil, bagagerie, transport, réservations externes) conformes aux standards Sofitel.</li><li>Construire et entretenir un réseau de partenaires locaux (restaurants, transport, culture, excursions, spa) utile aux clients.</li><li>Préparer les supports d'information (guide des adresses, carnet du concierge, argumentaire local).</li><li>Participer à la définition des standards d'uniforme et de présentation de l'équipe.</li><li>Superviser l'accueil, la prise en charge des bagages et l'assistance personnalisée aux clients.</li><li>Organiser les réservations (restaurants, spectacles, excursions, transport) et répondre aux demandes spéciales.</li><li>Garantir un service anticipé et personnalisé, en cohérence avec la promesse de la marque Sofitel.</li><li>Gérer les plannings de l'équipe et assurer une couverture adaptée aux arrivées/départs.</li><li>Entretenir les relations avec les partenaires externes et négocier les meilleures conditions pour les clients.</li><li>Assurer le suivi des demandes clients (VIP, longs séjours) en lien avec le Front Office et la Direction.</li><li>Former, encadrer et évaluer l'équipe de conciergerie.</li><li>Contribuer à la fidélisation des clients par un service mémorable et sur-mesure.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diplôme en hôtellerie ou tourisme; affiliation aux Clefs d’Or très appréciée.</p><p>Expérience confirmée (5 ans minimum) en conciergerie, idéalement en hôtel de luxe.</p><p>Expérience en pré-ouverture d’hôtel appréciée.</p><p>Maîtrise du français et de l’arabe ; anglais courant indispensable.</p><p>Excellente connaissance de la destination (Alger, et environs) et de son offre culturelle/touristique.</p><p>Réseau professionnel local solide (restaurants, transport, loisirs, culture).</p><p>Sens aigu du service, discrétion, élégance et créativité dans la résolution des demandes clients.</p><p>Disponibilité, réactivité et calme en toutes circonstances.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><b><font dir="auto" ><font dir="auto" >Store Manager</font></font></b></font></font></li><li><b><font dir="auto" ><font dir="auto" ><br></font></font></b></li><li> <b><font dir="auto" ><font dir="auto" >Team management</font></font></b><font dir="auto" ><font dir="auto" > (the staff): To guide, motivate and supervise the team of sales advisors on a daily basis to maintain a high level of excellence.</font></font></li> <li> <b><font dir="auto" ><font dir="auto" >Customer Relations</font></font></b><font dir="auto" ><font dir="auto" > : Guarantee excellent customer service, advise customers with expertise and build loyalty among a demanding clientele.</font></font></li> <li> <b><font dir="auto" ><font dir="auto" >Visual Merchandising</font></font></b><font dir="auto" ><font dir="auto" > : Ensure the impeccable presentation of the store, highlight new products and promotional events.</font></font></li> <li> <b><font dir="auto" ><font dir="auto" >Operational Management</font></font></b><font dir="auto" ><font dir="auto" > : Oversee stock management, orders, inventories, and ensure proper cash handling.</font></font></li> </ul> <ul> <li> <b><font dir="auto" ><font dir="auto" >Experience</font></font></b><font dir="auto" ><font dir="auto" > : Minimum 3-5 years of successful experience in a similar store management role, ideally in the world of perfumery, cosmetics or luxury retail.</font></font></li> <li> <b><font dir="auto" ><font dir="auto" >Skills</font></font></b><font dir="auto" ><font dir="auto" > : Strong leadership, excellent interpersonal skills, well-developed sense of business and customer service.</font></font></li> <li> <b><font dir="auto" ><font dir="auto" >Languages</font></font></b><font dir="auto" ><font dir="auto" > : Perfect mastery of French. A good level of English is a considerable asset.</font></font></li> <li> <b><font dir="auto" ><font dir="auto" >Skills</font></font></b><font dir="auto" ><font dir="auto" > : Dynamism, organizational rigor, excellent presentation and flexible hours.</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>PREFERRED QUALIFICATIONS</h2><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Us Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions.<br> With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.<br> This opening is on behalf of one of our clients, and we’ll work closely with you to make the process clear and straightforward.<br> Role Overview We are looking for Arabic-speaking AI Content Analysts to support evaluation of a new personalization capability within a leading AI assistant platform.<br> In this role, you will design realistic conversational prompts based on your own context and experiences, then rigorously evaluate how effectively the AI uses personal signals (such as prior conversations or activity context) to produce relevant, grounded, and helpful responses.<br> This position combines creative prompt design, analytical evaluation, and structured quality assessment , making it ideal for candidates with experience in AI evaluation, annotation, content review, or analytical research roles.<br> Responsibilities Design and run short multi-turn conversations (typically 1–5 turns) intended to test AI personalization behavior Create prompts grounded in realistic personal scenarios to evaluate contextual understanding Review AI responses to determine whether personalization is correctly applied Check grounding quality to ensure the model does not invent unsupported claims about the user Evaluate integration quality — confirming personal signals are used naturally (not forced or robotic) Compare two responses side-by-side and determine which is more helpful, natural, and relevant Write clear, structured rationales explaining rankings and referencing specific conversation turns Verify debug information showing whether correct data sources were used Maintain strict workflow hygiene (including deleting evaluation conversations when required) Notes: The role is 100% remote.<br> Preferred countries: Egypt, Ghana, Nigeria, Saudi Arabia 30-40 hours/week commitment.<br> Paid by hours logged and approved.<br> Contracting Model Duration: 2 months+ Strong Arabic proficiency (reading & writing required) — Arabic is the primary evaluation language BS/BA degree or equivalent experience in a relevant field (e.<br>g., Policy, Law, Ethics, Linguistics, Journalism, Computer Science, or a related analytical field) Strong analytical thinking and ability to assess nuanced AI outputs Excellent written communication skills with ability to produce structured evaluation notes High attention to detail when comparing similar responses Ability to work independently in a fully remote environment Reliable desktop/laptop and stable internet connection Willingness to use your primary personal Google account and enable personal data sources for evaluation purposes</span> </div>
<p>Join a hotel member of the Accor network, whose group brings together more than 5,500 hotels, 10,000 restaurants and lifestyle destinations, in 110 countries. Here, we believe in you and what you bring. Development and evolution opportunities are numerous. Each project, each action contributes to creating a positive and memorable impact for our clients, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Become a Heartist, and let your heart guide you in this world where life beats stronger.</p><p><strong>Desired Candidate Profile</strong></p><h2>Profile Sought:</h2><ul><li>Bac +5 in Hygiene, Safety, Environment, Risk Management or HSE Engineer degree.</li><li>Minimum 5 years of experience in a similar role.</li><li>Experience in luxury hotels or public access establishments is a major asset.</li><li>Excellent command of HSE regulations.</li><li>Knowledge of fire safety standards.</li><li>Knowledge of HSE management systems.</li><li>Proficiency in office and reporting tools.</li><li>Good knowledge of hotel and thalassotherapy activities.</li><li>Leadership and reactivity</li><li>Sense of organization and rigor</li><li>Rigor, Discretion and confidentiality.</li><li>Customer service orientation.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop detailed project schedules. Define execution sequences and milestones. Monitor the physical progress of projects. Analyze discrepancies between forecasts and actual results. Identify potential delays and propose corrective actions. Prepare periodic progress reports. Participate in project coordination and monitoring meetings. Ensure schedules are regularly updated to reflect the progress of the work.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Holding a degree in civil engineering or public works (Master's level or equivalent), with additional training in project planning (MS Project, Primavera P6, or equivalent), and with experience in managing or monitoring construction projects.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical Skills_x000D_ Proficiency in planning software: MS Project and/or Primavera P6._x000D_ Management of costs, deadlines, resources and risks._x000D_ Ability to establish detailed schedules and monitor their execution._x000D_ Knowledge of standards and regulations in the construction industry._x000D_ Personal Skills_x000D_ Rigor and organizational skills._x000D_ Ability to work in a multidisciplinary team (architects, engineers, site managers)._x000D_ Good written and oral communication skills._x000D_ Analytical and problem-solving skills.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong><font dir="auto" ><font dir="auto" >Main Missions:</font></font></strong></p>
<p><strong><font dir="auto" ><font dir="auto" >operational management</font></font></strong></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Supervise the maintenance and cleanliness of rooms, corridors, public areas and back of house.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ensure compliance with the hotel's quality standards and procedures.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Check the condition of the rooms and common areas daily.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ensure proper coordination with Reception, Maintenance and other departments.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ensure compliance with hygiene, safety and health standards.</font></font></li>
</ul>
<p><strong><font dir="auto" ><font dir="auto" >Team Management</font></font></strong></p>
<ul>
<li><font dir="auto" ><font dir="auto" >To supervise, train and motivate the Housekeeping teams.</font></font></li>
<li><font dir="auto" ><font dir="auto" >develop work schedules according to the occupancy of the hotel.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Participate in the recruitment, integration and evaluation of staff.</font></font></li>
<li><font dir="auto" ><font dir="auto" >D. Develop skills and monitor employee performance.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Maintaining a good social climate and fostering team spirit.</font></font></li>
</ul>
<p><strong><font dir="auto" ><font dir="auto" >Administrative and financial management</font></font></strong></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Manage stocks of linen, guest amenities and cleaning products.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Control department costs and optimize spending.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Monitor inventories and supplier orders.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Prepare activity reports and performance indicators.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Participate in the preparation and monitoring of the department's budget.</font></font></li>
</ul>
<p><strong><font dir="auto" ><font dir="auto" >Customer satisfaction & quality</font></font></strong></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Guaranteeing an impeccable customer experience.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Effectively handle customer complaints related to Housekeeping.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Implement corrective actions and continuous improvement.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Participate in quality audits and ensure compliance with brand standards.</font></font></li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><font dir="auto" ><font dir="auto" >Desired Profile</font></font></strong></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Training in hospitality, tourism or hotel management.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Proven experience of more than 5 years in a similar position in luxury hotels.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Good knowledge of international hotel standards.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Mastery of cleaning techniques and hygiene standards.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Knowledge of hotel management software.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Proficiency in French is required; any other language proficiency would be an asset.</font></font></li>
</ul>
<p><strong><font dir="auto" ><font dir="auto" >Required skills</font></font></strong></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Leadership and team management</font></font></li>
<li><font dir="auto" ><font dir="auto" >Sense of organization and thoroughness</font></font></li>
<li><font dir="auto" ><font dir="auto" >Excellent communication</font></font></li>
<li><font dir="auto" ><font dir="auto" >Priority management</font></font></li>
<li><font dir="auto" ><font dir="auto" >Attention to detail and quality</font></font></li>
<li><font dir="auto" ><font dir="auto" >Reactivity and ability to work under pressure</font></font></li>
<li><font dir="auto" ><font dir="auto" >Customer satisfaction orientation</font></font></li>
</ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.<br>No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>