House gard Jobs
34 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Missions</b></p><p>To ensure the surveillance of property and people.</p><p>Control access and conduct patrols.</p><p>Reporting and managing security incidents.</p><p><b>Profile</b></p><p>Vigilant, serious and punctual.</p><p>Good physical condition.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Vigilant, serious and punctual. Good physical condition.</p><p></p></section>
<ul> <li><font dir="auto" ><font dir="auto" >To ensure the surveillance and security of people and property.</font></font></li> <li><font dir="auto" ><font dir="auto" >Control access and conduct security patrols.</font></font></li> <li><font dir="auto" ><font dir="auto" >To anticipate risks and report any anomalies.</font></font></li> <li><font dir="auto" ><font dir="auto" >Respond to incidents in accordance with procedures.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure compliance with safety instructions.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Desired experience in a similar position.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good physical condition and a sense of vigilance.</font></font></li> <li><font dir="auto" ><font dir="auto" >Seriousness, discipline and a sense of responsibility.</font></font></li> <li><font dir="auto" ><font dir="auto" >Availability to work flexible hours if necessary</font></font></li> </ul> <p><br></p>
<ul> <li><font dir="auto" ><font dir="auto" >To provide reception, active surveillance and theft deterrence at the entrance and within the store.</font></font></li> <li><font dir="auto" ><font dir="auto" >Controlling visitor flow and ensuring compliance with safety instructions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Detect suspicious behavior and intervene calmly, firmly and diplomatically in the event of an incident or attempted unauthorized marking.</font></font></li> <li><font dir="auto" ><font dir="auto" >Collaborating with the sales team to ensure a peaceful environment for customers and staff.</font></font></li> <li><font dir="auto" ><font dir="auto" >Apply the establishment's security procedures (opening/closing, alarm management).</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Proven experience in a similar role, ideally in the branded ready-to-wear or cosmetics/perfumery sector.</font></font></li> <li> <div><font dir="auto" ><font dir="auto" >Excellent presentation, customer service skills and interpersonal skills (first impression of the store for customers).</font></font></div> </li> <li><font dir="auto" ><font dir="auto" >Punctuality and adherence to procedures</font></font></li> </ul> <p><br></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Missions</b></p><p>Supervise and plan the work of the housekeeping and laundry staff.</p><p>Check the cleanliness and condition of the rooms, corridors and common areas.</p><p>To train and supervise maintenance teams.</p><p>Verify the quality of service according to the establishment's standards.</p><p>Manage stocks of cleaning products, linen and equipment.</p><p><b>Profile</b></p><p>Excellent knowledge of cleaning and maintenance techniques.</p><p>Keen sense of organization and attention to detail.</p><p>Ability to lead and motivate a team.</p><p>Basic knowledge in management (stocks, schedules, orders).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li><font dir="auto" ><font dir="auto" >Excellent knowledge of cleaning and maintenance techniques.</font></font></li> <li><font dir="auto" ><font dir="auto" >Keen sense of organization and detail.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to lead and motivate a team.</font></font></li> <li><font dir="auto" ><font dir="auto" >Basic knowledge in management (stocks, schedules, orders).</font></font></li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Assure the cleaning of premises and offices. Maintain floors, windows, and sanitary facilities. Ensure the cleanliness of workspaces. Use cleaning products appropriately. Respect hygiene and safety instructions. Experience in cleaning and maintenance desired. Serious, organized, and punctual. Sense of hygiene and cleanliness.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience in cleaning and maintenance desired. Serious, organized and punctual. Sense of hygiene and cleanliness. If you correspond to this profile, please send your CV by clicking on the 'apply' tab.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p>
<p>No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: No high school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p>
<p>No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: No high school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" >Call prospects who have come through forms, messages and social networks.</font></font></li> <li><font dir="auto" ><font dir="auto" >Answering incoming calls and welcoming clients to the agency.</font></font></li> <li><font dir="auto" ><font dir="auto" >Identify the prospect's needs: destination, budget, level of education, objective, urgency.</font></font></li> <li><font dir="auto" ><font dir="auto" >Present The US House programs in a clear and convincing manner.</font></font></li> <li><font dir="auto" ><font dir="auto" >Helping the prospect choose the most suitable program.</font></font></li> <li><font dir="auto" ><font dir="auto" >Book appointments with qualified prospects.</font></font></li> <li><font dir="auto" ><font dir="auto" >Follow up with interested prospects until they convert.</font></font></li> <li><font dir="auto" ><font dir="auto" >Update the tracking file or CRM: status, remarks, next follow-up.</font></font></li> <li><font dir="auto" ><font dir="auto" >Transfer serious clients to the academic advisor.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Very good communication in French and Algerian Arabic.</font></font></li> <li><font dir="auto" ><font dir="auto" >Comfortable on the phone and face-to-face.</font></font></li> <li><font dir="auto" ><font dir="auto" >Commercial acumen and the ability to persuade.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good listening skills and ability to handle objections.</font></font></li> <li><font dir="auto" ><font dir="auto" >My proficiency with WhatsApp Business, Google Sheets or CRM.</font></font></li> <li><font dir="auto" ><font dir="auto" >Dynamic, professional, punctual and results-oriented.</font></font></li> </ul> <p> <b> <u><font dir="auto" ><font dir="auto" >Performance indicators</font></font></u> </b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Number of calls made.</font></font></li> <li><font dir="auto" ><font dir="auto" >Number of prospective contacts.</font></font></li> <li><font dir="auto" ><font dir="auto" >Number of appointments booked.</font></font></li> <li><font dir="auto" ><font dir="auto" >Appointment attendance rate.</font></font></li> <li><font dir="auto" ><font dir="auto" >Number of conversions to customers.</font></font></li> <li><font dir="auto" ><font dir="auto" >Quality of follow-up and reminders.</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><b ><u>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</u></b></li></ul><p><b> </b> </p> <p> <b> <u>What we look for : <br></u> </b> </p> <ul> <li>Engineering or Chemical University Degree. <br></li> <li>Minimum of 3 years of experience in Production or Process management. <br></li> <li>Solid experience in the manufacturing process from RM to FG <br></li> <li>Very good command in Arabic and English languages spoken and written. <br></li> </ul> <p> <b> <u>Competencies for this Position: <br></u> </b> </p> <ul> <li>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.</li> <li>Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.</li> <li>Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.</li> <li>Makes an impact; convinces and persuades others; promotes plans and ideas successfully. <br></li> </ul> <p> <b> <u>What we offer: <br></u> </b> </p> <ul> <li>Competitive compensation and benefits. <br></li> <li>Continuous learning opportunities and training activities through on-the-job training and our in-house learning.</li> <li>Career development opportunities across multiple disciplines and geographies. <br></li> <li>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.</li> <li>A supportive and inclusive company culture where you can be your authentic self. <br></li> <li>A focus on having fun together through team buildings and social activities </li> </ul> <p> <b> <u>POSITION INFORMATION <br></u> </b> </p> <ul> <li> <b>Company:</b> Jotun Technover P SPA <br></li> <li> <b>Contract Type:</b> Regular</li> <li> <b>Time Type</b>: Full time <br></li> </ul> <p> <b>CLOSING DATE (dd.mm.yyyy): 13.07.2026</b> </p> Alger</div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong><font dir="auto" ><font dir="auto" >Main Missions:</font></font></strong></p>
<p><strong><font dir="auto" ><font dir="auto" >operational management</font></font></strong></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Supervise the maintenance and cleanliness of rooms, corridors, public areas and back of house.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ensure compliance with the hotel's quality standards and procedures.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Check the condition of the rooms and common areas daily.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ensure proper coordination with Reception, Maintenance and other departments.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ensure compliance with hygiene, safety and health standards.</font></font></li>
</ul>
<p><strong><font dir="auto" ><font dir="auto" >Team Management</font></font></strong></p>
<ul>
<li><font dir="auto" ><font dir="auto" >To supervise, train and motivate the Housekeeping teams.</font></font></li>
<li><font dir="auto" ><font dir="auto" >develop work schedules according to the occupancy of the hotel.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Participate in the recruitment, integration and evaluation of staff.</font></font></li>
<li><font dir="auto" ><font dir="auto" >D. Develop skills and monitor employee performance.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Maintaining a good social climate and fostering team spirit.</font></font></li>
</ul>
<p><strong><font dir="auto" ><font dir="auto" >Administrative and financial management</font></font></strong></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Manage stocks of linen, guest amenities and cleaning products.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Control department costs and optimize spending.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Monitor inventories and supplier orders.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Prepare activity reports and performance indicators.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Participate in the preparation and monitoring of the department's budget.</font></font></li>
</ul>
<p><strong><font dir="auto" ><font dir="auto" >Customer satisfaction & quality</font></font></strong></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Guaranteeing an impeccable customer experience.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Effectively handle customer complaints related to Housekeeping.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Implement corrective actions and continuous improvement.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Participate in quality audits and ensure compliance with brand standards.</font></font></li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><font dir="auto" ><font dir="auto" >Desired Profile</font></font></strong></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Training in hospitality, tourism or hotel management.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Proven experience of more than 5 years in a similar position in luxury hotels.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Good knowledge of international hotel standards.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Mastery of cleaning techniques and hygiene standards.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Knowledge of hotel management software.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Proficiency in French is required; any other language proficiency would be an asset.</font></font></li>
</ul>
<p><strong><font dir="auto" ><font dir="auto" >Required skills</font></font></strong></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Leadership and team management</font></font></li>
<li><font dir="auto" ><font dir="auto" >Sense of organization and thoroughness</font></font></li>
<li><font dir="auto" ><font dir="auto" >Excellent communication</font></font></li>
<li><font dir="auto" ><font dir="auto" >Priority management</font></font></li>
<li><font dir="auto" ><font dir="auto" >Attention to detail and quality</font></font></li>
<li><font dir="auto" ><font dir="auto" >Reactivity and ability to work under pressure</font></font></li>
<li><font dir="auto" ><font dir="auto" >Customer satisfaction orientation</font></font></li>
</ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p></p><ul> <li><font dir="auto" ><font dir="auto" >Prepare the necessary documents applicable to the LCQ level. </font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare the solutions and ensure their proper storage.</font></font></li> <li><font dir="auto" ><font dir="auto" >Carry out the collection, receipt and control of the receipt and sampling of raw materials, packaging materials, intermediate and finished products.</font></font></li> <li><font dir="auto" ><font dir="auto" >Perform product labelling and identification in-house.</font></font></li> <li><font dir="auto" ><font dir="auto" >Check the calibration and operation of the equipment.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the implementation of analytical developments.</font></font></li> <li><font dir="auto" ><font dir="auto" >Perform physico-chemical analyses of the water.</font></font></li> <li><font dir="auto" ><font dir="auto" >Perform physico-chemical analyses of raw materials, packaging materials; intermediate and finished products.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure full traceability through data recording on the applicable registration annexes.</font></font></li> <li><font dir="auto" ><font dir="auto" >Perform ongoing monitoring at the production level of intermediate products.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor the storage conditions of the reagents as well as the environmental conditions (temperature and humidity) at the level of the physico-chemistry laboratory.</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage sampling.</font></font></li> <li><font dir="auto" ><font dir="auto" >Perform maintenance and cleaning of laboratory facilities (benches, equipment, workstations and glassware).</font></font></li> <li><font dir="auto" ><font dir="auto" >Apply control procedures, hygiene, safety and environmental rules correctly.</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage stocks of consumables and reagents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Classify and archive documents in LCQ.</font></font></li> </ul> <p><b><u><font dir="auto" ><font dir="auto" >Knowledge:</font></font></u></b></p> <ul> <li><font dir="auto" ><font dir="auto" >Holder of a Bachelor's degree (BAC + 03) or higher in Chemistry, Process Engineering, Biology or a related field</font></font></li> </ul> <p><b><u><font dir="auto" ><font dir="auto" >Expertise:</font></font></u></b></p> <ul> <li><font dir="auto" ><font dir="auto" >Knowledge of Good Laboratory Practices (GLP)</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of physico-chemical analysis techniques.</font></font></li> <li><font dir="auto" ><font dir="auto" >Scientific skills</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowing how to use and set up laboratory equipment and measuring instruments.</font></font></li> <li><font dir="auto" ><font dir="auto" >Being able to identify and diagnose malfunctions and/or anomalies and propose relevant solutions</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in using computer tools.</font></font></li> </ul> <p><b><u><font dir="auto" ><font dir="auto" >Soft skills:</font></font></u></b></p> <ul> <li><font dir="auto" ><font dir="auto" >Ability to work in a team (sociable, respectful of others and hygienic).</font></font></li> <li><font dir="auto" ><font dir="auto" >Rigour, method and versatility.</font></font></li> <li><font dir="auto" ><font dir="auto" >Attractiveness for science and creativity.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to organize work autonomously.</font></font></li> <li><font dir="auto" ><font dir="auto" >Punctuality and precision.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analytical, synthesis and reasoning skills.</font></font></li> </ul> <p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b><u><font dir="auto" ><font dir="auto" >Knowledge:</font></font></u></b></p> <ul> <li><font dir="auto" ><font dir="auto" >Holder of a Bachelor's degree (BAC + 03) or higher in Chemistry, Process Engineering, Biology or a related field</font></font></li> </ul> <p><b><u><font dir="auto" ><font dir="auto" >Expertise:</font></font></u></b></p> <ul> <li><font dir="auto" ><font dir="auto" >Knowledge of Good Laboratory Practices (GLP)</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of physico-chemical analysis techniques.</font></font></li> <li><font dir="auto" ><font dir="auto" >Scientific skills</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowing how to use and set up laboratory equipment and measuring instruments.</font></font></li> <li><font dir="auto" ><font dir="auto" >Being able to identify and diagnose malfunctions and/or anomalies and propose relevant solutions</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in using computer tools.</font></font></li> </ul> <p><b><u><font dir="auto" ><font dir="auto" >Soft skills:</font></font></u></b></p> <ul> <li><font dir="auto" ><font dir="auto" >Ability to work in a team (sociable, respectful of others and hygienic).</font></font></li> <li><font dir="auto" ><font dir="auto" >Rigour, method and versatility.</font></font></li> <li><font dir="auto" ><font dir="auto" >Attractiveness for science and creativity.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to organize work autonomously.</font></font></li> <li><font dir="auto" ><font dir="auto" >Punctuality and precision.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analytical, synthesis and reasoning skills.</font></font></li> </ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span>Job Summary We are seeking an experienced, confident, and guest-focused Captain Waiter to join the team at Little Krazy , a whimsical fine-dining destination where exceptional hospitality meets immersive dining.<br> As a Captain Waiter, you are responsible for delivering an outstanding dining experience while leading a designated service section.<br> You will ensure every guest receives attentive, knowledgeable, and personalised service from arrival to departure.<br> Acting as the key link between guests, the kitchen, and front-of-house team, you will coordinate seamless service, mentor junior team members, and uphold the highest standards of hospitality.<br> More than serving food and beverages, you are an ambassador of the Little Krazy experience.<br> Through your professionalism, product knowledge, and genuine hospitality, you will create memorable moments for guests.<br> Instagram: littlekrazy_sa 1 year contract: Visa + flights + basic salary + accommodation + transport all provided for by the company.<br> No expense for candidates.<br> Key Responsibilities Deliver exceptional, personalised table service in accordance with the restaurant's service standards.<br> Take ownership of a designated dining section, ensuring smooth and efficient service throughout each shift.<br> Welcome guests at the table, introduce yourself, and create a warm and engaging dining experience.<br> Present the menu confidently, explaining dishes, ingredients, preparation methods, and daily specials.<br> Provide expert recommendations based on guest preferences, dietary requirements, and allergies.<br> Proactively upsell premium menu items, signature beverages, desserts, and chef's specials to enhance the guest experience and maximise revenue.<br> Accurately take food and beverage orders and enter them into the POS system.<br> Coordinate with the kitchen and bar teams to ensure orders are prepared and served accurately and within service standards.<br> Monitor guest satisfaction throughout the dining experience, anticipating needs and responding promptly to requests.<br> Resolve guest concerns professionally and escalate issues to management where appropriate.<br> Lead and support waiters and food runners within your section, ensuring service standards are consistently maintained.<br> Assist in training, coaching, and mentoring junior front-of-house team members.<br> Ensure tables are properly set, maintained, and reset in accordance with restaurant standards.<br> Process guest bills accurately and efficiently, ensuring a seamless payment experience.<br> Maintain comprehensive knowledge of all food, beverage, and promotional offerings, including allergens and dietary requirements.<br> Ensure compliance with food safety, hygiene, and health and safety standards.<br> Maintain impeccable grooming, professionalism, and presentation while representing the Little Krazy brand.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) & Flights into the country for non-citizens Accommodation Transportation Allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> 1–3 years’ experience as a Captain Waiter or Senior Waiter in a premium restaurant, luxury hotel, or fine-dining restaurant A warm, engaging, and professional approach with a genuine passion for hospitality.<br> Fluent in Arabic and English with excellent verbal communication skills.<br> Outgoing, confident, and charismatic personality.<br> Excellent communication and interpersonal skills.<br> Strong understanding of food and beverage service, with ability to upsell effectively.<br> Team player who thrives in a fast-paced, dynamic environment.<br> Excellent food and beverage knowledge, including menu pairings, allergens, and dietary requirements.<br> Experience using restaurant POS systems.<br> Proven ability to remain calm, organised, and efficient in a fast-paced environment.<br> Impeccable personal presentation and professional demeanour.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>
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<p><span>SUMMARY OF THE ROLE</span></p><br>Join our inspiring environment where you will support the HR and Administration functions by contributing to projects and areas of specialization. You will plan and execute assigned tasks and responsibilities, and provide guidance to employees on matters related to Human Resources. In addition, you will play an active role in delivering assigned administrative projects.<br>This position will report to the HR Manager and is located in Freha .<p>Responsibilities:</p><br><ul><li><p>Be the first point of contact for advice and input across a wide range of HR areas.</p><br></li><li><p>Maintain and follow up on concepts, tools, and procedures</p><br></li><li><p>Supports the HR team on matters related to improvement, efficiency, consolidation, etc., of general HR practices</p><br></li><li><p>Contribute to projects to develop or enhance concepts or practices within the HR & Admin department or across functions</p><br></li><li><p>Follow procedures, guidelines, and instructions for executing tasks within the specialist area.</p><br></li><li><p>Support the collaboration of HR and internal stakeholders to strengthen awareness of HR’s role and function in the company and build relationships that help HR better support the business and its strategy</p><br></li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><b>What we look for :</b></p><br><ul><li><p>Bachelor’s degree in human resources or any related field.</p><br></li><li><p>Minimum 2 years of relevant experience.</p><br></li><li><p>Fluency in English and French – both verbally and written</p><br></li></ul><p><b>Competencies for this Position: </b></p><br><p>• Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.</p><br><p>• Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.</p><br><p>• Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.</p><br><p>• Makes an impact; convinces and persuades others; promotes plans and ideas successfully.</p><br><p><b>What we offer:</b></p><br><p>• Competitive compensation and benefits.</p><br><p>• Continuous learning opportunities and training activities through on-the-job training and our in-house learning.</p><br><p>• Career development opportunities across multiple disciplines and geographies.</p><br><p>• Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.</p><br><p>• A supportive and inclusive company culture where you can be your authentic self.</p><br><p>• A focus on having fun together through team buildings and social activities</p><br><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>Jotun Technover P SPA<p><br><b>Contract Type:</b></p><br>Regular<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>30.05.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.Jotun Algeria established in 2011, is one of the key markets within the MEIA region. With a production facility Jotun Technover P SPA since 2022 and a rapidly growing team with 1 production facility, 2 warehouses and more than 100 employees, we aim to further strengthen Jotun’s position in Algeria through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. </p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>
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<span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups and established tech companies across SaaS, MarTech, FinTech, and IT services.<br> Unlike traditional outsourcing agencies, we place you directly with a client where you’re hired in-house as a valued member of their team.<br> Role Type: Full-time Engagement: Independent Contractor About the company Our client is a high-growth sales acceleration partner specializing in outsourced sales development and lead generation for ambitious B2B brands.<br> With over 13 years of experience, the team helps mid-market and enterprise organizations across the UK, Europe, and North America navigate complex sales cycles in sectors like FinTech, Healthcare, and Manufacturing.<br> They combine a consultative, question-based methodology with a cutting-edge sales tech stack to transform lead flow into tangible revenue.<br> Job Summary We are seeking a high-performing, trilingual Sales Development Representative to spearhead growth across the French and Spanish markets.<br> Joining a well-established organization with over 15 years of sales excellence and proven methodologies, you will act as the frontline of our business development efforts.<br> This is a remote-first opportunity for a professional who thrives in a fast-paced environment and wants to leverage their linguistic expertise to drive high-value pipeline for global SaaS clients.<br> Key Responsibilities Execute high-volume outbound prospecting, maintaining a baseline of 50 calls per day.<br> Conduct targeted outreach across French and Spanish territories to identify and qualify new business opportunities.<br> Consistently achieve a monthly target of 10 qualified outbound opportunities.<br> Manage and document all activity within Salesforce to ensure data integrity and pipeline visibility.<br> Collaborate with internal teams to refine messaging and optimize conversion rates in specific geographic markets.<br> Actively engage in ongoing coaching and training to master the company’s signature sales methodology.<br> ? Fully Remote: Work from anywhere with international teams ? Career Growth: Join companies in SaaS, MarTech, and B2B services ? Peer Community: Connect with high-performing sales professionals in our network ? Ongoing Support: Receive guidance from Huzzle before and after placement ? Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals Fluency in French, Spanish, and English (written and spoken).<br> Minimum of 2 years of experience in a Sales Development Representative (SDR) or Business Development (BDM) role.<br> Proven track record of meeting or exceeding outbound activity and meeting-set targets.<br> Proficiency with Salesforce CRM.<br> Ability to work within the UK (GMT) timezone.<br> Highly coachable, curious, and determined mindset with an affable communication style.<br> Nice-to-Haves Prior experience selling SaaS or technical solutions.<br> Experience working within an outsourced sales or agency environment.<br></span> </div>
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<span>We are seeking a talented and personable Desert Head Wrap Styling Artist (Female) to be part of guest experience at a prestigious luxury destination for a period of 11 days (20 - 30 May) This role focuses on delivering elegant, beautifully styled head wrap looks inspired by Arabian desert aesthetics.<br> You will work directly with guests, creating refined styles tailored to individual preferences while ensuring a seamless, high-end experience.<br> Key Responsibilities Provide professional desert head wrap styling services for guests, creating a variety of elegant and secure styles Customize each style based on guest preferences, outfit, and comfort Deliver a warm, welcoming, and personalized guest experience at all times Engage confidently with guests and guide them in selecting suitable styles Maintain a polished personal appearance in line with luxury hospitality standards Ensure all styling tools, scarves, and materials are clean, organized, and presentation-ready Work efficiently during high guest flow while maintaining quality and attention to detail Create neat, comfortable, and long-lasting styles that guests can wear confidently Maintain a clean and visually appealing styling station throughout the activation This is a competitively paid opportunity , offering: Round-trip flights Accommodation Staff Meals Transportation between accommodation and work location At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br> Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> Proven experience in desert head wrap styling , with the ability to create a variety of styles (casual, elegant, secure, and comfortable) Strong understanding of different head wrap techniques, fabrics, and styling methods Experience working in guest-facing roles , with a focus on customer service and personalized interactions Ability to quickly adapt styles based on guest preferences, face shape, and outfit Confident in working with diverse guests (local and international) Ability to work efficiently under high guest flow while maintaining quality Friendly, confident, and service-oriented personality Strong attention to detail and presentation Professional, polished, and well-groomed appearance Experience in events, activations or hospitality environments Ability to create modern, camera-ready / social media-friendly looks Fluent in Arabic and/or English</span> </div>
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<br><span>Role Title</span><br><p><strong><span>Customer Service and Sales Assistant</span></strong></p><br><br><span>Role Information</span><br><p><strong><span> Pay Band</span></strong></p><br><br><p><strong><span> Location</span></strong></p><br><br><p><strong><span> Duration</span></strong></p><br><br><p><strong><span> Reports to:</span></strong></p><br><br><p><strong><span>Hourly Paid</span></strong></p><br><br><p><strong><span>Algiers, Algeria</span></strong></p><br><br><p><strong><span>1 year (renewable)</span></strong></p><br><br><p><strong><span>Customer Services and Sales Manager Algeria</span></strong></p><br><br> <br><span>Role purpose</span><br><p><span>To project a professional image of British Council and provide a high quality and integrated enquiry and consultancy service for all British Council’s English and Exams activities, product, and services. To demonstrate the required attitudes, skills, behaviors and knowledge in accordance with British Council Customer Service Standards. </span></p><br><br><p><span>To promote and cross sell British Council products and services meeting British Council sales targets (new and existing students/candidates), Key Performance Indicators (KPIs) and supporting Teaching Centre and Exams teams to achieve their annual business targets and objectives</span></p><br><br> <br><span>About us </span><br><p><span>The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections, and engendering trust.</span></p><br><br><br><p><span>We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.</span></p><br><br><br><p><span>The British Council is an equal opportunities and diversity employer, and the post-holder will play a role in ensuring that Equality, Diversity, and Inclusion polices are consistently applied through the Human Resources operation. </span></p><br><br><br><p><span>The British Council has a fundamental duty of care of all children engaged in activities with us under our mandatory Child Protection Policy. All our employees must be familiar with and follow the Child Protection Code of Conduct. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989.</span></p><br><br><br><br><br><span>Geopolitical/SBU/Function overview:</span><br><p><span>Algeria is the largest country in Africa with a population of 41 million, the second largest in MENA, speaking Arabic, French and a significant number of Amazigh (Berber) languages. 70% of the population is under 30 years of age. A stated objective of the Algerian government is to create economic growth and jobs to meet the aspirations of young people. Education is a priority, with high levels of investment. With its demographic boom school and university education has expanded greatly. </span></p><br><br><br><p><span>The team will be based in Algiers and will consist of 2 Customer Services and Sales Advisors, 2 Customer Service and Sales Assistants, 10 consultants, and a Customer Services and Sales Manager (CSM) reporting to the Cluster Customer Management and Sales Lead (Algeria, Morocco and Tunisia). </span></p><br><br><br><p><span>Our vision is to offer the most Trustworthy, Inspiring and Effective customer service, requiring the least effort from our customers, and where customers experience an outstanding service that enhances the reputation of the British Council.</span></p><br><br><br><p><span>British Council MENA Customer Services and Sales teams will maintain standard Key Performance Indicators that will be evidenced by the annual Mystery Shopping and Customer Effort Assessment. These standards will be reflected in the day to day operations and deliverables.</span></p><br><br><span>Main opportunities/challenges for this role:</span><br><p><span>The Customer Services and Sales Team across the cluster works on a shift basis designed to meet customers’ needs within operational constraints. On occasions, the post holder might be required to work outside the standard working hours and during the weekend. Any additional hours worked will be compensated according to British Council policy.</span></p><br><br><br><p><span>Post holders may be assigned to the specialised hubs or teams and rotated between the hubs regularly, in order to provide them with an opportunity to broaden their skills and gain experience.</span></p><br><br><span>Main Accountabilities:</span><br><p><strong><span>New & existing customer enquiries </span></strong></p><br><br><ul><li><span>To meet and greet face to face customers and respond to all customer enquiries – face to face, calls, emails and social media with a polite and pleasant manner following British Council standards and service strategies e.g. call greeting, call handling, and call closing </span></li><li><span>To generate and/or raise interest level of customers to book them for a placement test or consultation, register for an Exam or attend an event.</span></li><li><span>To create CRM accounts/leads/opportunities/cases immediately when an enquiry is received from a customer. CRM records must be updated from time to time so that there is a complete history of actions/communications with the customer and sales performance can be monitored. </span></li><li><span>To follow up with customers to remind them of their consultation appointment and course/exam/event registration prior to the date of the activities.</span></li><li><span>To offer a one-stop solution or pass enquiries and complaints to the right person, team, or department for their timely follow-up with customers</span></li><li><span>To accept and process refunds and transfer requests from existing customers according to the policy</span></li></ul><br><p><strong><span>Sales</span></strong></p><br><br><ul><li><span>To meet or exceed sales targets (new and existing students) and KPIs </span></li><li><span>To administer placement tests and provide consultation services to students on British Council courses and be the Single Point of Contact (SPOC) for prospects, guiding them through the journey from first enquiry to final sale</span></li><li><span>To register Exams candidates online in a professional and friendly manner </span></li><li><span>To cross sell relevant British Council services and products where appropriate</span></li><li><span>To carry out after sales follow up and phone existing students to remind them to re-register for the next term and understand and log their reasons for not continuing with the British Council.</span></li><li><span>To make outbound calls to prospective and existing Exams candidates to improve sales conversions</span></li></ul><br><p><strong><span>Registration & Financial Compliance: </span></strong></p><br><br><p><strong><span>In line with the regional cash handling policy Customer Services Advisor is required to:</span></strong></p><br><br><ul><li><span>Collect income received and transfer it accurately onto SAP or other financial systems, to maintain records on the system and complete daily reconciliations </span></li><li><span>Ensure that all income collected is reconciled and posted accurately in system</span></li><li><span>Meet requirements of audit and financial reporting and any discrepancy is reported to line management within stipulated deadline</span></li></ul><br><p><strong><span>Product and offer knowledge</span></strong></p><br><br><ul><li><span>To acquire and always maintain an excellent level of product knowledge by attending product training and observing classes. </span></li><li><span>To acquire and always maintain an excellent knowledge of pricing, discounts and offers.</span></li></ul><br><p><strong><span>Systems and record keeping</span></strong></p><br><br><ul><li><span>To be proficient in using relevant systems, such as call centre system, CRM, student registration system (TCMS) and on-line booking systems.</span></li><li><span>To maintain and update all databases and statistics and reports in a timely and accurate manner.</span></li></ul><br><p><strong><span>Other support duties</span></strong></p><br><br><ul><li><span>To participate and/or provide sales support in all sales and marketing events (in or out of the centre) to create awareness and generate leads for the centre.</span></li></ul><ul><li><span>Ensure the front of house and consultation areas are suitably stocked with up-to-date display and promotional materials</span></li></ul><ul><li><span>Provide verification services for UK certificates</span></li><li><span>Conduct telephone-based surveys or gather other customer data</span></li></ul><p><span>Regularly observe Teaching Centre classes and/or visit Exams venues</span></p><br><br><br><p><strong><em><span>Other Responsibilities and main duties</span></em></strong></p><br><br><p><span>As part of the wider Sales and Customer Management team serving both new and existing customers, you will be required to support and assist your colleagues across the cluster in tasks that ensure the smooth running of the operations. This might include participation in Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch Promotions for example. You may also be required to perform other duties as directed by Line Manager.</span></p><br><br><span>Key Relationships:</span><br><p><span>Maintain close working relationship with wider Cluster Customer Service team and attend all briefings and meetings. </span></p><br><br><br><p><strong><em><span>Internal</span></em></strong></p><br><br><p><span>Customer Services and Sales colleagues and temporary staff, Teaching and Exams Management, Teachers, Marketing Team, Projects Team, Regional & Global Customer Services and Sales Teams</span></p><br><br><br><p><strong><em><span>External</span></em></strong></p><br><br><p><span>Students, Candidates, Partners, Corporate Clients and other customers</span></p><br><br><br><br><span>Role Requirements:</span><br><p><strong><span>Threshold requirements:</span></strong></p><br><br><p><strong><span>Assessment stage</span></strong></p><br><br><p><strong><span>Passport requirements/ Right to work in country</span></strong></p><br><br><p><span>Post holder must be eligible to work in Algeria </span></p><br><br><br><p><span>Shortlisting</span></p><br><br><p><strong><span>Direct contact or managing staff working with children?</span></strong></p><br><br><p><span>Yes. Some British Council customers may be under 18 years so appropriate police check required </span></p><br><br><br><p><span>N/A</span></p><br><br><p><strong><span>Notes</span></strong></p><br><br><p><span>Appropriate police check mandatory </span></p><br><br><p><span>Three satisfactory references required</span></p><br><br><br><p><span>Our normal opening hours are 8 am to 7 pm 7 days a week. The role will regularly require some evening work and may occasionally require a split shift. Some unsocial hours and weekend work may be required</span></p><br><br><br><p><strong><span>Person Specification:</span></strong></p><br><br><br><p><strong><span>Language requirements </span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good written and oral communication skills in English APTIS test (CEFR B2) and fluency in French and Arabic</span></li></ul><p><span>N/A</span></p><br><br><p><span>Shortlisting and interview</span></p><br><br><p><strong><span>Qualifications</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>High School Certificate</span></li></ul><ul><li><span>University degree</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Knowledge & Experience</span></strong></p><br><br><p><strong><em><span>Minimum / essential</span></em></strong></p><br><br><p><strong><em><span>Desirable</span></em></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Experience in a customer service and sales role </span></li></ul><ul><li><span>Tele-sales experience</span></li><li><span>Education sector experience</span></li><li><span>Knowledge of CRM</span></li></ul><p><span>Shortlisting</span></p><br><br><p><strong><span>Role Specific Skills (if any)</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><ul><li><span>Good communication skills and proven ability to build rapport with customers</span></li></ul><p><span>Shortlisting AND Interview</span></p><br><br><p><strong><span>British Council Behaviours</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Connecting with others (essential):</span></em></strong></p><br><br><p><span>Making regular opportunities to understand others better</span></p><br><br><br><p><strong><em><span>Creating shared purpose</span></em></strong><span> <strong><em>(essential)</em></strong></span></p><br><br><p><span>Communicating an engaging picture of how we can work together</span></p><br><br><br><p><strong><em><span>Making it happen (essential):</span></em></strong></p><br><br><p><span>Delivering clear results for the British Council</span></p><br><br><br><p><strong><em><span>Working together (essential): </span></em></strong></p><br><br><p><span>Establishing a genuinely common goal with others</span></p><br><br><br><p><strong><em><span>Being accountable (essential):</span></em></strong></p><br><br><p><span>Delivering my best work in order to meet my commitments</span></p><br><br><br><p><strong><em><span>Shaping the future (essential):</span></em></strong></p><br><br><p><span>Looking for ways in which we can do things better </span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><em><span>Performance management</span></em></p><br><br><p><strong><span>British Council Core Skills</span></strong></p><br><br><p><strong><em><span>Assessment Stage</span></em></strong></p><br><br><p><strong><em><span>Communicating & Influencing (Level 1) </span></em></strong></p><br><br><p><strong><span>Communicates clearly & effectively: </span></strong><span>Listens to others and expresses self clearly, with grammatical accuracy and awareness of a diverse audience in speaking and writing. </span></p><br><br><br><p><strong><em><span>Analysing data and problems (Level 1)</span></em></strong></p><br><br><p><strong><span>Is systematic: </span></strong><span>Breaks down problems into a list of tasks to be done and decides on appropriate action<strong>. </strong></span></p><br><br><br><p><strong><em><span>Using technology (Level 1)</span></em></strong></p><br><br><p><strong><span>Operates as a basic user of information systems, digital and office technology: </span></strong><span>Able, with adjustments if necessary, to use office software and British Council systems to do the job and manage documents or processes.</span></p><br><br><br><p><strong><em><span>Planning & Organizing (Level 1)</span></em></strong></p><br><br><p><strong><span>Is methodical: </span></strong><span>Able to plan own work over short timescales for routine or familiar tasks and processes.</span></p><br><br><p><em><span>Interview</span></em></p><br><br><br><br><br><br><br><br><br><br><br><p><strong><span>Prepared by: </span></strong></p><br><br><p><strong><span>Date:</span></strong></p><br><br><p><span>Priya Varma,</span><span>Regional Customer Management and Sales Lead</span></p><br><br><p><strong><em><span>13 April 2021</span></em></strong></p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Assurer le contr le des analyses faites par l' quipe, la validation ou le refus des transactions escalad es par les quipes op rationnelles. Validation des propositions de d claration de soup on (DS) faites par les analystes Conformit ou escalad es par la ligne m tier. Centraliser et traiter les flux d'informations en qualit de correspondant CTRF. Veille la fiabilit de la documentation recueillie des relations d'affaires dans le cadre des dossiers d'Entr e En Relation (EER), des clients personnes morales mais galement dans le cadre des r visions des dossiers suivant la r glementation et les proc dures internes. Veille l'assurance d'une analyse pr cise et approfondie des documents r colt s pour le dossier KYC. Inculquer l' quipe Conformit une attitude responsable, mature et professionnelle, via une bonne gestion du temps et des priorit s et dans le respect des coll gues et de la hi rarchie. Piloter la formation et la mont e en comp tences de l' quipe de la soci t sur les enjeux de Conformit et de LBC-FT (Lutte contre le Blanchiment de Capitaux et le Financement du Terrorisme). Assurer le traitement des alertes et les rapports dans les d lais. Elaborations des rapports r glementaires. Suivre la mise en place et la cl ture des actions relatives aux mesures conservatoires mises pas les organes comp tents et/ou par la COSOB l' gards de la client le/prospect. Assurer la sensibilisation de la ligne m tier en prenant en consid ration les constats d j soulev s par les diff rentes missions de contr le permanent. Assurer une assistance l' quipe du contr le permanent notamment sur les proc dures qui rel vent du p rim tre de la Conformit . Assurer une assistance la ligne m tier dans le cadre des ouvertures, des sorties (Exit) ou des rectifications de relations d'affaires tout en respectant les proc dures AML KYC - Participer la r daction et la mise en place des proc dures Conformit . Assurer un suivi du programme de r vision des dossiers clients, notamment les clients risque lev .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bac+5 en droit, finance, audit ou domaine similaire. Exp rience de 3 5 ans dans un poste similaire. Bonne connaissance de la r glementation et du contr le interne. Rigueur, int grit , sens de l'organisation et esprit d'analyse. Ma trise du Pack Office.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 5 500 hôtels, 10 000 restaurants et destinations lifestyle, dans 110 pays.</p><br><p>Ici, nous croyons en vous et en ce que vous apportez.</p><br><p>Les opportunités de développement et d'évolution sont nombreuses. Chaque projet, chaque action contribue à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète.</p><br><p>Ensemble, nous incarnons la vision de l’hospitalité responsable. Devenez un Heartist®, et laissez votre cœur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Véritable ambassadeur(trice) de l’élégance et de l’art de recevoir, le/la Guest Relations Agent chez Sofitel incarne l'excellence du service de luxe.</p><br><p>Sa mission principale est de sublimer le séjour de chaque hôte, en particulier les clients VIP et les membres de fidélité. Sous la supervision de sa hiérarchie, il/elle anticipe les moindres désirs, devance les attentes et crée des expériences sur-mesure « Cousu Main » afin de faire rayonner le prestige et le raffinement de l'établissement.</p><br><p><strong>Missions Principales : </strong></p><br><ul><li>Accueillir les hôtes selon les standards 5 étoiles, assurer un suivi ultra-personnalisé tout au long de leur séjour et exécuter avec précision les attentions de bienvenue (notes manuscrites, cadeaux personnalisés) en coordination avec le Housekeeping et la Restauration.</li><li>Recueillir quotidiennement les commentaires des clients, traiter les demandes complexes et résoudre les situations délicates avec un tact absolu et une réactivité immédiate afin de garantir un séjour sans couture.</li><li>Renseigner rigoureusement le profil et les préférences des clients dans le système de gestion de l'hôtel (PMS).</li><li>Se référer directement au <strong>Guest Relations Coordinator</strong> et au <strong>Guest Relations Supervisor</strong> pour la gestion opérationnelle et le suivi des dossiers VIP.</li><li>Transmettre les rapports d'incidents majeurs, les indicateurs de satisfaction et les cas critiques à sa hiérarchie.</li></ul><br>Qualifications<br><br><p><strong>Profil Recherché :</strong></p><br><ul><li>Expérience préalable réussie dans l'hôtellerie de luxe (5 étoiles), avec une parfaite maîtrise de ses codes et standards.</li><li>Capacité éprouvée à travailler dans une structure d'équipe hiérarchisée et dynamique.</li><li>Maîtrise parfaite et fluide de l’anglais, du français et de l’arabe.</li><li>Présentation irréprochable, élégance naturelle et excellente expression écrite pour la rédaction des correspondances clients.</li><li>Passion innée pour le service haut de gamme, grand sens du détail, discrétion absolue et forte capacité d'écoute pour tisser un lien de confiance immédiat avec une clientèle exigeante.</li></ul> </div>