Document Controller

<p>Analyze functional and technical specifications. Develop test plans, scenarios, and test cases. Execute functional, regression, and integration tests. Identify, document, and track detected anomalies. Collaborate with development teams for bug resolution. Verify fixes before production deployment.</p><p><strong>Desired Candidate Profile</strong></p><p>Bac+3 Bac+5 in Computer Science, Software Engineering, or equivalent field. Experience in software quality assurance (QA) is desirable. Good knowledge of software testing methodologies.</p>

<p>Analyze functional and technical specifications. Develop test plans, scenarios, and test cases. Execute functional, regression, and integration tests. Identify, document, and track detected anomalies. Collaborate with development teams for bug resolution. Verify fixes before production deployment.</p><p><strong>Desired Candidate Profile</strong></p><p>Bac+3 Bac+5 in Computer Science, Software Engineering, or equivalent field. Experience in software quality assurance (QA) is desirable. Good knowledge of software testing methodologies.</p>

<p>Diagnose and repair electrical and mechanical faults. Perform preventive and corrective maintenance. Intervene on injection molding machines, extrusion machines, and auxiliary equipment. Control electrical, pneumatic, and hydraulic systems. Perform adjustments and replacements of parts. Comply with safety regulations and document interventions.</p><p><strong>Desired Candidate Profile</strong></p><p>Training in electromechanics or industrial maintenance. Experience in an industrial environment is desirable. Proficiency in reading electrical diagrams. Rigor, autonomy, reactivity, and team spirit.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Answering and directing phone calls. Managing mail, emails, and document filing. Entering, updating, and tracking data in Microsoft Excel. Preparing dashboards, reports, and administrative documents. Scheduling appointments, meetings, and travel. Ensuring the administrative follow-up of files.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Education: Bachelor's degree (or equivalent) in Secretarial Studies, Management, Administration, or a related field. Experience: Minimum 1 year in a similar position. Excellent command of Microsoft Excel. Good command of French, both spoken and written.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify and qualify use cases in machine learning and deep learning; design, train, and evaluate machine learning models; develop advanced models, particularly in deep learning and natural language processing (NLP); optimize the performance, accuracy, and robustness of models; document models, experiments, and results; and stay informed about technological advancements in machine learning methods and tools.&nbsp;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">University degree (Engineering or Master's degree - Bac +5) in computer science, mathematics, telecommunications, electronics, information systems management</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the safe transport of company executives and employees to their various destinations in Algiers. Ensure the vehicle is clean, fueled, and in perfect working order. Manage logbooks and handle daily administrative tasks, including mail delivery and document processing.&nbsp;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Must hold a valid category B driving licence. Must have excellent knowledge of the Algiers road network and alternative routes. Must demonstrate punctuality, discretion and a high level of professionalism. Must have a basic knowledge of English.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Building and premises maintenance: cleaning, disinfection, minor masonry work, painting, plumbing, or DIY. Outdoor area maintenance: mowing, weeding, leaf collection, maintenance of playgrounds and gardens. Handling and logistics work: transporting equipment, setting up for events, inventory management, order preparation. Simple administrative tasks: document tracking, reports, communication with superiors or users. Versatility depending on the sector: in the social or medico-social sector, the employee may also prepare or distribute meals, make deliveries, or assist with basic care.&nbsp;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Dynamic, serious and punctual. Versatile and a team player. Sense of responsibility.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Building and premises maintenance: cleaning, disinfection, minor masonry work, painting, plumbing or DIY</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Outdoor space maintenance: mowing, weeding, leaf collection, maintenance of playgrounds and gardens</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Handling and logistics work: transport of equipment, event setup, inventory management, order preparation</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Simple administrative tasks: document tracking, reports, communication with superiors or users</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Versatility depending on the sector: in the social or medico-social sector, the agent may also prepare or distribute meals, make deliveries or assist in basic care.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">High adaptability, organizational skills, autonomy, and rigor. Aptitude for manual work and dynamism. Respect for safety and hygiene instructions.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the monitoring and coordination of activities related to the quality management system. Ensure compliance with applicable quality procedures, instructions, and requirements. Participate in the management and monitoring of deviations, non-conformities, complaints, and corrective and preventive actions (CAPA). Participate in the preparation, monitoring, and closure of internal and external audits. Ensure the follow-up of action plans resulting from audits and inspections. Participate in the drafting, review, and updating of quality procedures and documents. Ensure proper document control and archiving of quality documents.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in quality assurance in the pharmaceutical industry. Rigorous, organized.</font></font></p>

<p>Missions</p><p>Establish and maintain the project's documentation and submission system</p><p>Prepare, submit and track documents such as:</p><p>MAR (Material Approval Request)</p><p>MIR (Material Inspection Request)</p><p>INR (Inspection Notification Request)</p><p>WIR (Work Inspection Request)</p><p>RFI (Request for Information)</p><p>Drafting meeting minutes and ensuring proper document archiving</p><p>Ensure follow-up on approvals and management of project plans, specifications and correspondence</p><p>Documents and reports to be produced</p><p>Documentary distribution register</p><p>Materials Approval Register</p><p>Register of inspections and submissions</p><p>Archiving of meeting minutes and emails</p><p>Profile</p><p>Proficiency in Microsoft Excel, Word and PDF editing tools</p><p>Experience in a similar position</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The HSE Coordinator supports the HSE Manager, Project Directors / Project Manager in coordination within projects to implement the integrated management system and local legal regulations. The role coordinates, implements, evaluates and analyzes HSE activities at the site to ensure HSE Target and objectives are measured and achieved.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Monitor, maintain and reports on contractor safety and compliance requirements.</p><br> <p>Coordinate all compliance requirements to the Project Health and Safety Management Plan (PHSP) andProject HSE Management Programme.</p><br> <p>Advise the Project Manager and Supervisory Staff with regards to accident prevention and improvement related to work methods.</p><br> <p>Monitor staff to evaluate if health and safety laws are being followed.</p><br> <p>Assess equipment and machinery to gauge if they are in safe, working order.</p><br> <p>Investigate on-site accidents.</p><br> <p>Create plans to improve health and safety in the workplace.</p><br> <p>Educate staff on health and safety protocols.</p><br> <p>Assist the Sr. QHSE Manager to collate and analyze the business units’ monthly QHSE report and issue the QHSE KPI performance monitoring report.</p><br> <p>Participate in Cluster QHSE Inspection and audit.</p><br> <p>Assist the Sr. QHSE Manager in the coordination of corrective actions in response to audits and inspections.</p><br> <p>Maintain internal and external relations for the effective and efficient achievement of QHSE goals.</p><br> <p>Coordinate with the business unit in identifying the trainings needs, assist in developing the training program and ensure the effectiveness of the trainings provided.</p><br> <p>Assist the Sr. QHSE Manager in developing the QHSE Management System and document control.</p><br> <p>Develop, prepare, and maintain of logs and registers required by QHSE Department.</p><br> <p>Ensure Cluster QHSE policies, procedures, processes, and work instructions are distributed to all business units.</p><br> <p>Document the minutes of meetings and highlights of QHSE Management System.</p><br> <p>Report to management on QHSE system performance and where improvements are needed.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Understanding of health, safety, and environmental regulations and standards to ensure compliance in the workplace.</p><br> <p>Ability to conduct risk assessments, identify hazards, and implement controls to minimize workplace incidents and accidents.</p><br> <p>Proficiency in investigating accidents and incidents, identifying root causes, and implementing corrective actions to prevent recurrence.</p><br> <p>Experience in developing and delivering HSE training programs to employees to raise awareness and promote safe work practices.</p><br> <p>Strong communication skills to effectively communicate HSE policies, procedures, and requirements to employees and stakeholders, fostering a culture of safety and compliance. ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Safety Procedures and Compliance L2<br>Safety Inspections L2<br>Environmental Compliance L2<br>Safety Management L2<br>Safety Audits L2<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br>Profesional degree in NEBOSH or Level 6 Diploma in OHS<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The HSE Coordinator supports the HSE Manager, Project Directors / Project Manager in coordination within projects to implement the integrated management system and local legal regulations. The role coordinates, implements, evaluates and analyzes HSE activities at the site to ensure HSE Target and objectives are measured and achieved.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Monitor, maintain and reports on contractor safety and compliance requirements.</p><br> <p>Coordinate all compliance requirements to the Project Health and Safety Management Plan (PHSP) andProject HSE Management Programme.</p><br> <p>Advise the Project Manager and Supervisory Staff with regards to accident prevention and improvement related to work methods.</p><br> <p>Monitor staff to evaluate if health and safety laws are being followed.</p><br> <p>Assess equipment and machinery to gauge if they are in safe, working order.</p><br> <p>Investigate on-site accidents.</p><br> <p>Create plans to improve health and safety in the workplace.</p><br> <p>Educate staff on health and safety protocols.</p><br> <p>Assist the Sr. QHSE Manager to collate and analyze the business units’ monthly QHSE report and issue the QHSE KPI performance monitoring report.</p><br> <p>Participate in Cluster QHSE Inspection and audit.</p><br> <p>Assist the Sr. QHSE Manager in the coordination of corrective actions in response to audits and inspections.</p><br> <p>Maintain internal and external relations for the effective and efficient achievement of QHSE goals.</p><br> <p>Coordinate with the business unit in identifying the trainings needs, assist in developing the training program and ensure the effectiveness of the trainings provided.</p><br> <p>Assist the Sr. QHSE Manager in developing the QHSE Management System and document control.</p><br> <p>Develop, prepare, and maintain of logs and registers required by QHSE Department.</p><br> <p>Ensure Cluster QHSE policies, procedures, processes, and work instructions are distributed to all business units.</p><br> <p>Document the minutes of meetings and highlights of QHSE Management System.</p><br> <p>Report to management on QHSE system performance and where improvements are needed.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Understanding of health, safety, and environmental regulations and standards to ensure compliance in the workplace.</p><br> <p>Ability to conduct risk assessments, identify hazards, and implement controls to minimize workplace incidents and accidents.</p><br> <p>Proficiency in investigating accidents and incidents, identifying root causes, and implementing corrective actions to prevent recurrence.</p><br> <p>Experience in developing and delivering HSE training programs to employees to raise awareness and promote safe work practices.</p><br> <p>Strong communication skills to effectively communicate HSE policies, procedures, and requirements to employees and stakeholders, fostering a culture of safety and compliance. ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Safety Procedures and Compliance L2<br>Safety Inspections L2<br>Environmental Compliance L2<br>Safety Management L2<br>Safety Audits L2<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br>Profesional degree in NEBOSH or Level 6 Diploma in OHS<br><br><br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Assist in the design, creation, and maintenance of databases. Execute data backup and restore procedures. Monitor database performance and report anomalies. Write and optimize SQL queries. Assist in database migration and updates. Participate in user access and rights management. Collaborate with development teams on schema reviews and data integration. Ensure data integrity and consistency across environments. Participate in resolving database-related incidents. Document database configurations, procedures, and schemas.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">University degree: Computer Science, Mathematics, Telecommunications or Electronics.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Relational databases: Proficiency in PostgreSQL, MySQL and SQL Server</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">NoSQL databases: Proficiency in MongoDB and Cassandra</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design: Proficiency in data modeling, schema design, definition of tables, keys, and integrity constraints</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Normalization: Knowledge of normal forms and data normalization principles</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages: Proficient in SQL</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Tools: Proficiency in Git</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Systems: Proficiency in Linux environments</font></font></li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, write, and maintain test plans and test cases based on functional specifications. Execute functional, regression, and user acceptance testing (UAT) campaigns on web and mobile applications. Identify, document, and qualify detected anomalies. Follow up on fixes with development teams and perform necessary retests. Maintain anomaly tracking spreadsheets and produce regular quality status reports. Participate in the validation of releases before deployment. Contribute to the continuous improvement of testing processes and standards.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree (or equivalent) in Computer Science, Software Engineering, or a related field. Software testing certification is a plus. 1-3 years of experience in a similar role. Experience in functional testing, regression testing, and user acceptance testing (UAT). Strong knowledge of defect management and test tracking tools. Proficiency in Excel and other office software.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About the Role:</strong></p><br><p>The Program Officer is a hands-on implementation role responsible for the day-to-day operational delivery of the StartAlgeria program in Algeria. The Officer will work closely with the Flat6Labs Program Manager to coordinate logistics, manage local vendors and service providers, organize and oversee program events, and ensure all activities are executed on schedule and in line with program requirements.The Program Officer will also serve as the main focal point for participating ESOs, experts, and mentors, following up on engagement and coordinating session delivery agendas to ensure smooth implementation and continuous collaboration throughout the programme lifecycle.</p><br><p>This role is well suited to an organized, detail-oriented professional with experience in program or project coordination, events management, or a related field. The Officer does not carry a strategic or external-relations mandate; their focus is on execution quality, operational reliability, and responsive support to program participants.</p><br><p><strong>Key Responsibilities:</strong></p><br><p>Program Coordination</p><br><ul><li>Coordinate the day-to-day operational delivery of the program in close collaboration with the Flat6Labs Program Manager.</li><li>Maintain the program calendar and ensure all activities, sessions, and deadlines are tracked and communicated to relevant parties in a timely manner.</li><li>Oversee virtual and physical workshops and events.</li><li>Organize and finalize all session planning and preparatory work.</li><li>Track ESO participation levels and attendance across all scheduled sessions.</li><li>Manage the onboarding and offboarding journey for all ESOs.</li><li>Manage all aspects of attendee outreach, including drafting and dispatching invitations, registration confirmations, event reminders, and subsequent follow-up messages.</li></ul><p>Events Management</p><br><ul><li>Manage logistics for program bootcamps, info sessions, workshops, program closure event and other convenings, including venue sourcing, A/V, catering, technical equipment, materials, and participant communications before and during event day.</li><li>Source and manage local vendors and service providers, obtaining quotes, overseeing delivery, and ensuring quality and value for money.</li><li>Maintain up-to-date records of expenditures, vendor contracts, and logistical arrangements for reporting purposes.</li><li>Prepare event documents and briefing notes, and ensure the Flat6Labs team and any external facilitators are fully informed ahead of each session.</li><li>Provide post-event debriefs and document key operational takeaways to support continuous improvement.</li></ul><p>ESO Support &amp; Participant Engagement</p><br><ul><li>Serve as the first point of contact for participating ESOs on all operational and logistical matters throughout the program.</li><li>Monitor ESO session attendance and engagement, following up proactively to address absences or logistical barriers.</li><li>Distribute program materials, assignments, and resources to ESO participants and ensure they have everything required to participate fully.</li><li>Escalate substantive concerns or ESO feedback to the Flat6Labs Program Manager for follow-up.</li></ul><p>Reporting, Data &amp; Communications</p><br><ul><li>Prepare periodic program progress reports for the Flat6Labs Program Manager, capturing activity status, attendance, issues, and next steps.</li><li>Ensure data collection (attendance records, participant feedback, activity logs) is conducted consistently and in line with program guidelines.</li><li>Support the preparation of donor and management reports by compiling and organizing operational data as directed.</li><li>Coordinate with the Flat6Labs Marketing and Communications team to ensure program events are promoted locally and that relevant content is captured during activities.</li><li>Ensure timely submission of all required reports and documentation to the Monitoring &amp; Evaluation team</li></ul><p>Post-Program Wrap-Up</p><br><ul><li>Support the smooth close-out of the program, including final event logistics, participant follow-up communications, and materials archiving.</li><li>Assist with data collection for final program reporting, including compiling attendance, activity summaries, and participant feedback.</li><li>Document operational lessons learned and contribute to close-out reports as directed by the Flat6Labs Monitoring &amp; Evaluation team.</li></ul> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Performs a wide range of technical tasks, including the installation, commissioning, maintenance, and evaluation of customer equipment and systems. Demonstrates analytical and problem-solving skills, with a structured approach to diagnosis and troubleshooting. Demonstrates autonomy and proactivity in managing interventions and resolving technical issues. Prioritizes tasks and actions and plans interventions accordingly. Ability to document interventions, analyze technical data, and ensure high-quality reporting. Ability to train and support users on the technical aspects of equipment. Demonstrates teamwork and the ability to collaborate effectively with various departments and stakeholders. Possesses excellent written and verbal communication skills with a strong customer focus. Fluency in technical English, particularly for documentation, technical support, and communication with international teams. Availability and flexibility for on-site interventions and managing urgent situations. Willingness to travel frequently to various customer sites. Strict adherence to applicable processes, procedures, quality standards, and regulations.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Engineering degree or university Master's degree, preferably in electronics, electrical engineering, automation, instrumentation or a similar field.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Establish, maintain, and improve the Quality Management System. Ensure the application of quality procedures across all departments. Plan and conduct internal audits. Monitor non-conformities and implement corrective and preventive actions. Develop and update quality system documentation. Raise awareness and train staff on quality requirements. Monitor performance indicators and propose improvement actions. Prepare for certification audits and ensure follow-up on recommendations. Ensure compliance with regulatory requirements applicable to the company's activities.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Education</b>: Bachelor's degree (Bac +3) or Master's degree (Bac +5) in Quality Management, Industrial Engineering, QHSE, or a related field. Experience: Minimum of 3-5 years of experience in a similar position, preferably in an industrial setting. Skills: Proficiency in ISO standards (particularly ISO 9001). Knowledge of quality tools and auditing techniques. Analytical, problem-solving, and continuous improvement skills. Leadership, organizational skills, rigor, and ability to work in a team. Proficiency in office software and document writing. If you meet these requirements, please submit your CV by clicking on the "Apply" tab in Bordj Bou Arreridj.</font></font></p>

<ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming clients in person and remotely (phone, email, support tools).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify needs and analyze requests or problems encountered.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To provide clear answers, reliable information and appropriate solutions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow up on requests until their complete resolution.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage and document requests in the management tool and update customer files.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Report any anomalies and complaints to the relevant departments.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with internal procedures and service quality standards.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To contribute to customer satisfaction and loyalty.</font></font></li> </ul> <ul> <li> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Education level:</font></font></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Minimum Bac +3 in the field of management, commerce, communication or equivalent.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience in customer support, after-sales service or a similar position is desirable.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent oral and written communication skills.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of listening, empathy and patience.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to analyze needs and propose appropriate solutions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit and ability to collaborate with different departments.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of computer tools and office software.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of organization, rigor in following up on requests and respect for deadlines.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Stress management, responsiveness and autonomy in problem-solving.</font></font></li> </ul> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">If you match this profile, please send your CV by clicking</font></font></b> </p> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">on the apply tab</font></font></b> </p> Alger Oued Smar

<ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming clients in person and remotely (phone, email, support tools).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify needs and analyze requests or problems encountered.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To provide clear answers, reliable information and appropriate solutions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow up on requests until their complete resolution.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage and document requests in the management tool and update customer files.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Report any anomalies and complaints to the relevant departments.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with internal procedures and service quality standards.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To contribute to customer satisfaction and loyalty.</font></font></li> </ul> <ul> <li> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Education level:</font></font></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Minimum Bac +3 in the field of management, commerce, communication or equivalent.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience in customer support, after-sales service or a similar position is desirable.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent oral and written communication skills.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of listening, empathy and patience.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to analyze needs and propose appropriate solutions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit and ability to collaborate with different departments.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of computer tools and office software.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of organization, rigor in following up on requests and respect for deadlines.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Stress management, responsiveness and autonomy in problem-solving.</font></font></li> </ul> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">If you match this profile, please send your CV by clicking</font></font></b> </p> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">on the apply tab</font></font></b> </p> Alger Oued Smar

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Previous experience in data entry, administration, or similar roles is an advantage.</p></li><li><p>We are seeking a detail-oriented and reliable Data Entry Clerk to join our operations team. This role is ideal for individuals who are accurate, organized, and comfortable working with structured digital tasks in a remote environment.</p></li></ul><p>You will be responsible for maintaining high-quality data records, ensuring accuracy, and supporting smooth day-to-day operations through efficient data handling.</p><p>Responsibilities</p><ul><li><p>Enter, update, and maintain data across company systems and databases accurately.</p></li><li><p>Review information for errors, inconsistencies, or missing details and correct them when required.</p></li><li><p>Organize and prepare data for reporting and operational use.</p></li><li><p>Ensure confidentiality and proper handling of sensitive information.</p></li><li><p>Complete assigned daily and weekly tasks within deadlines while maintaining accuracy.</p></li><li><p>Support basic document formatting and data organization using Microsoft Word and similar tools.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The position details will be shared via Telegram. Interested parties are requested to contact us on Telegram using the username provided below: AMANDA FOSTER </p><p></p></section>