Call Center Jobs in Algeria
124 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Completes assigned day-to-day tasks, of different kind:</p><ul><li>May assist in preparing annual budgets, and completes analysis of monthly budget activity.</li><li>Schedules appointments and meetings, and writes respective minutes and protocols.</li><li>Coordinates and establishes all travel arrangements, and reconciles travel and expense reports.</li><li>Answers, screens, and places phone calls, and manages in- and outbound correspondence.</li><li>Monitors all information flow, including maintaining paper and electronic files.</li><li>Prepares presentations, reports, statistical charts and briefings.</li><li>Assists in integration of new office technologies and systems as appropriate.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications and Requirements:</h2><ul><li>Bachelor's degree in Management, or a related field, or equivalent professional experience.</li><li>Minimum 3 5 years of experience in an administrative, executive assistant, or office coordination role.</li><li>Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) and other office productivity tools.</li><li>Excellent verbal and written communication skills in French and English, additional languages are an asset.</li><li>Strong organizational and time-management skills</li><li>High attention to detail and accuracy in preparing documents, reports, and correspondence.</li><li>Ability to work independently, take initiative, and proactively solve problems.</li><li>Demonstrated ability to handle confidential and sensitive information with discretion and integrity.</li><li>Excellent planning and coordination skills, particularly for meetings, events, and travel arrangements.</li><li>Strong follow-up skills and ability to monitor deadlines, action items, and deliverables.</li><li>Customer-service mindset and a collaborative approach to supporting teams.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><span >Participate in the development of BMA's communication strategy.</span></li> <li><font dir="auto" ><font dir="auto" >Implementation & monitoring of the BMA communication budget.</font></font></li> <li><font dir="auto" ><font dir="auto" >Implementation of the BMA communication plan.</font></font></li> <li><font dir="auto" ><font dir="auto" >To strengthen the company's image and reputation,</font></font></li> <li><font dir="auto" ><font dir="auto" >Design and implement communication action plans in line with the BMA development strategy.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participation in the finalization of the communication strategy</font></font></li> <li><font dir="auto" ><font dir="auto" >To define and implement an annual action plan to promote the company's image and reputation as an innovative, responsible, attractive, and leading company in its field of activity.</font></font></li> </ul> <p> <u> <b><font dir="auto" ><font dir="auto" >Communication project management:</font></font></b> </u> </p> <ul> <li><font dir="auto" ><font dir="auto" >Development of offline communication tools and materials (brochures, product launches, print advertising, etc.) and online communication tools and materials (website, newsletters, social networks, e-banners, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Content creation and validation: Writing or managing content creation by BMA staff and external contributors (journalists, media partners) for: (presentations, articles, newsletters, press releases, website and social media content, etc.)</font></font></li> <li><font dir="auto" ><font dir="auto" >Organize and guarantee the success of BMA events and ensure maximum visibility for the company (trade shows, B2B meetings, open days, university days, etc.)</font></font></li> </ul> <p> <u> <b><font dir="auto" ><font dir="auto" >Public relations & partnerships:</font></font></b> </u> </p> <ul> <li><font dir="auto" ><font dir="auto" >D. Develop partnerships with organizations that can provide BMA with visibility or business opportunities (employers' associations, universities, media, trade shows)</font></font></li> <li><font dir="auto" ><font dir="auto" >Press Relations Management (press releases, expert interviews, editorial partnerships, journalist requests, adherence to action plans and the PR strategy implemented)</font></font></li> </ul> <p> <u> <b>Reporting & actions transversales :</b> </u> </p> <ul> <li><font dir="auto" ><font dir="auto" >To produce ad hoc reports on the results of ongoing or completed actions and short or medium-term projects according to the objectives set.</font></font></li> <li><font dir="auto" ><font dir="auto" >Internally relay the progress of the company's brand image through the coordination of MARCOM actions within the MECC and the CAT Marketing department in particular.</font></font></li> <li><font dir="auto" ><font dir="auto" >Working with other departments on company projects</font></font></li> </ul> <p> <u> <b>Digital :</b> </u> </p> <ul> <li><font dir="auto" ><font dir="auto" >Community management: Facebook, LinkedIn, YouTube or other accounts...;</font></font></li> <li><font dir="auto" ><font dir="auto" >To develop our digital communication tools;</font></font></li> <li><font dir="auto" ><font dir="auto" >Implement editorial schedules</font></font></li> <li><font dir="auto" ><font dir="auto" >Produce multimedia content (print/web, illustrations, videos, electronic surveys and satisfaction questionnaires, calls, testimonials, etc.) and regularly update our website, social networks and other digital media.</font></font></li> <li><font dir="auto" ><font dir="auto" >Promoting the digital projects of the different BMA business units</font></font></li> <li><font dir="auto" ><font dir="auto" >Develop the rotation of BMA.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >University degree BAC + 4 and/or professional experience of at least 2-5 years in a Communication and Marketing discipline.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent verbal and written communication skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in Arabic, English, and French is required.</font></font></li> <li><font dir="auto" ><font dir="auto" >Strong negotiation and persuasion skills.</font></font></li> <li>Orientation client</li> <li><font dir="auto" ><font dir="auto" >Mobility and availability required.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to work independently, as well as in a team and to manage several projects simultaneously.</font></font></li> <li><font dir="auto" ><font dir="auto" >My mastery of computer tools.</font></font></li></ul></div></section>
<p>The Petrophysicist is responsible for assisting in delivery of safe, efficient, and reliable products and services to our customers. The job consults with operations groups as needed to support the area of expertise and identifies opportunities for continuous improvement of product and service delivery and formally communicates findings. The Petrophysicist actively participates in promoting new technology and services offerings and supports the PL in risk management and applying lessons learned to improve job design and execution as related to the area of expertise. They provide real-time support to operations as required. Provide technical support in the area of expertise throughout the Sales and Product and Service Delivery process. Assist as required with the development of technical job designs for PLs. Assist with identifying areas where new and cost effective techniques can be applied. Explore opportunities for value-added products and services. Consult with Design/Technical Engineer role as required to optimize the technical design. Assist in real-time incident response, recovery, and investigation as related to the area of expertise. Assist in evaluating technical viability and overall appraisal of tenders as related to the area of expertise. Remain current on new technologies. Maintain customer visibility through active participation in professional society activities and calls for papers. Understand the competition s technical offering. Participate in external technical societies and communities. Contribute, write and review technical publications. Engage with local universities, Customer institutes and research organizations.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor degree</p>
<p>Production: Carry out CFA (Low Voltage) studies during the design and site execution follow-up phases. Produce minutes for designers, written documents, and calculation notes. Be the guarantor of the technical quality of his studies, of the plans and diagrams produced by the designer(s) associated with him. Trigger actions to prevent and address non-conformities. Ensure that the execution of studies by subcontractors complies with program requirements and technical specifications. Ensure, in his role, the synthesis of studies with other specialists collaborating on the same project. Ensure technical watch regarding standards and codes related to his specialty. Participate in responses to calls for tenders and competitions. Within the scope of assigned missions, guarantee compliance with deadlines and report to the head of the department and the agency director on the evolution and progress of studies.</p><p>External Representation: Lead and/or participate in various meetings with partners and clients during the different phases of the project. Manage and maintain close client relationships. Participate in contract end reviews and feedback. In the context of external relations, play a role in promoting the image of the company and the Group's subsidiaries. Participate, upon solicitation, in commercial activities as a technical referent.</p><p>Work Location: Staoueli, Algiers.</p><p>Do not hesitate to apply or share this opportunity!</p><p><strong>Desired Candidate Profile</strong></p><p>Hold a Licence or a Master's degree in electrical or mechanical engineering</p><p>Have between 2 to 6 years of experience</p><p>Master English and French languages</p><p>Master Office Pack, Autocad, Caneco REVIT software.</p>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and outgoing calls; Respond , troubleshoot and escalate support requests, including technical issues, via email, phone, chat, scheduled video calls; Maintain regular communication with customers and provide timely updates on open issues and resolutions; Identify, reproduce, and report bugs clearly to Product and Development teams; Gather customer feedback, identify recurring needs, and suggest product improvements to enhance the platform experience; Maintain high service standards by meeting KPIs such as response time, resolution rate, and customer satisfaction; Accurately document all customer interactions in the CRM system; Stay up to date with platform updates, new policies, and industry trends.<br> What you need to succeed in this role: Excellent French and English skills (C1 for both spoken and written); At least 2+ years of experience in Customer Support, SaaS Support, or Technical Support, preferably supporting complex technical solutions similar role is a must ; Strong Excel skills, including VLOOKUP, reporting and data analysis; Excellent problem-solving abilities with a customer-first mindset; Ability to handle multiple tasks and prioritize effectively in a fast-paced environment; High attention to detail and accuracy in managing customer information; Experience with CRM systems; Commitment to delivering high-quality customer service and meeting performance targets; Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with Zendesk is a strong advantage; An analytical mindset with the ability to identify patterns, solve problems, and suggest improvements.<br> Benefits and Perks: Flexible schedule; Inclusive international environment; Compensation in USD; Good bonuses for referring friends Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration</p><br><p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p><span><span>Under the overall supervision of the Resources Management Officer in Algeria and direct supervision of the Supply Chain officer and in collaboration with relevant unit at Headquarters and Administrative Centers, the Supply Chain Associate, will perform routine administrative functions in the area of procurement, logistics and common services for the IOM Algeria various projects. In particular, the incumbent will be responsible for the following responsibilities..</span></span></p><br><br> </div>
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<span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Main duties: Responsible for the maintenance and repair of mechanical parts of public works equipment and buildings. Duties and responsibilities: Identify and communicate to superiors any risks that could compromise the performance of their duties, and implement appropriate actions in accordance with guidelines; Review the requested work and distribute it among the staff, taking into account the complexity of the tasks and the qualifications of the staff under their authority; Conduct a diagnostic assessment and evaluate the scope and complexity of the work to be carried out; Ensure the availability of the necessary equipment, tools, and supplies; Organize, supervise, and monitor the work performed by the mechanical maintenance team; Supervises and monitors the progress of work, the quality of work performed by agents, and ensures compliance with repair deadlines; Participates in the execution of maintenance and dismantling work; Calls in team members on-site, at construction sites, and at any other location as needed; Expresses the requirements for spare parts for repairs and submits them to their supervisor; Ensures the proper use of equipment and tools used in the execution of work; Performs/monitors finishing work (adjustments, fine-tuning); Regularly reports to their supervisor on any difficulties exceeding their responsibilities. Regarding QHSE: Respects and enforces the general safety instructions and rules in force within the Company and the Project; Ensure the application of procedures and rules dictated within the framework of the Integrated Management System; Ensure the correct handling of sharp and blunt tools, both manual and electromechanical, in an appropriate manner and with caution, respecting safety rules; Ensure compliance with the safety instructions contained in the user manuals formulated by the manufacturers; Ensure the recovery of used oils and lubricants without soil contamination; Ensure the cleaning of premises and the maintenance of tools after use; Ensure the provision and wearing of appropriate collective and individual protective equipment (CPE and PPE); Raise awareness within the team of the risk-based approach; Capitalize on all feedback, communicate to management the need to review planned arrangements, and share acquired or modified knowledge with colleagues.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >General training: Technical Mechanic. </font></font><br><font dir="auto" ><font dir="auto" >Professional training: Installation technology, operating conditions, team management. </font></font><br><font dir="auto" ><font dir="auto" >Professional experience: 5 years. </font></font><br><font dir="auto" ><font dir="auto" >Availability: Immediate.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Provide reception, guidance, advice, and support to students and prospective students regarding their study abroad projects. Actively participate in business development, program promotion, administrative processing of applications, and student support until they make a decision, in coordination with internal teams and external partners. Manage incoming and outgoing telephone calls, emails, and mail. Welcome students, parents, and visitors. Prospect for and participate in the acquisition of new clients. Manage social media and inquiries received through various communication channels. Analyze and qualify prospects, assess their eligibility for proposed programs, and ensure the necessary follow-up to support them in their decision-making process. Provide personalized advice on study destinations, academic programs, language requirements, funding options, and visa application procedures. Organize and manage administrative files. Conduct information sessions, videoconferences, and online webinars. Assist in managing student applications and tracking files. Collaborate with partners or external service providers to ensure the proper processing of visa applications. Travel (nationally and internationally) as required for work (trade shows, fairs, administrative tasks). Agree to participate in photo and video content for company communications, subject to the provisions regarding image rights. Prepare visa applications and files. Provide daily reporting of activities and results. Develop and maintain a relationship of trust with clients.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Skills and Qualifications:</h2><ul><li><font dir="auto" ><font dir="auto" >Excellent command of French and English, both spoken and written.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication and presentation skills.</font></font></li><li><font dir="auto" ><font dir="auto" >A sense of hospitality, customer service and listening.</font></font></li><li><font dir="auto" ><font dir="auto" >Commercial acumen and ability to persuade.</font></font></li><li><font dir="auto" ><font dir="auto" >to be comfortable in front of the camera and in the creation of digital content.</font></font></li><li><font dir="auto" ><font dir="auto" >Good command of social networks and office tools.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to organize and monitor several files simultaneously.</font></font></li><li><font dir="auto" ><font dir="auto" >Motivated, serious, rigorous, versatile, punctual, persevering and able to work autonomously, with a high sense of responsibility.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to manage tasks effectively without constant supervision</font></font></li><li><font dir="auto" ><font dir="auto" >Initiative and results-oriented</font></font></li><li><font dir="auto" ><font dir="auto" >Mobility and availability for travel related to activity.</font></font></li></ul><h2>What we offer:</h2><ul><li><font dir="auto" ><font dir="auto" >An attractive fixed salary</font></font></li><li><font dir="auto" ><font dir="auto" >A system of capped bonuses</font></font></li><li><font dir="auto" ><font dir="auto" >Real prospects for development</font></font></li><li><font dir="auto" ><font dir="auto" >The opportunity to participate in trips and placements abroad</font></font></li><li><font dir="auto" ><font dir="auto" >A young, dynamic and evolving work environment</font></font></li><li><font dir="auto" ><font dir="auto" >A versatile position with real responsibilities</font></font></li></ul><p></p></section>
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<span><br>POSITION SUMMARY<br>Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Administrator is responsible to plan, develop, coordinate, and direct the activities related to several functional areas of administrative services.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Supervise day-to-day operations of the Department and staff members and supports with daily clerical tasks.</p><br>
<p>Answer phone calls, provide information to callers, or redirect phone calls.</p><br>
<p>Ensure the office is stocked with necessary supplies and all equipment is working and properly maintained. Order office stationery and supplies as and when required.</p><br>
<p>Plan, schedule, and promote office events, including meetings, conferences, interviews, orientations, and training sessions.</p><br>
<p>Provide administrative support to the executive staff, business leaders and other senior members.</p><br>
<p>Assist with the preparation of meetings and teleconferences as well as facilitates the recording, transcription and distribution of minutes and action items.</p><br>
<p>Ensure timely and accurate content review and dissemination for leadership, including weekly leadership reports, monthly leadership updates and other business requirements.</p><br>
<p>Support the Executive Team and Leadership with preparation for annual leadership meetings (including but not limited to, supporter meetings, the membership business meeting, strategic planning meetings, etc.)</p><br>
<p>Prepare and edit correspondence, communications, presentations, and other documents. Provide oversight on new staff orientation, including trainings and resource materials.</p><br>
<p>Ensures the accuracy and appropriate maintenance of the policy manual, procedure manual and self-audit in accordance with leadership approvals and changing needs.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Knowledge of office management systems and procedures. </p><br>
<p>Excellent working knowledge of English (oral and written)</p><br>
<p>High proficiency in Computer Office Applications and Programs (MS Excel, Word etc.). Excellent time management skills and ability to multi-task and prioritize work.</p><br>
<p>Excellent problem-solving and communication skills.</p><br>
<p>Strong organizational and planning skills. Attention to detail.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Clerical Documentation Tools L2<br>Calendar Maintenance L2<br>Document & Record Control L2<br>Travel Arrangements L2<br>Administrative Document Design L2<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Business Administration or any related field<br><br><br><br>
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<span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups and established tech companies across SaaS, MarTech, FinTech, and IT services.<br> Unlike traditional outsourcing agencies, we place you directly with a client where you’re hired in-house as a valued member of their team.<br> Role Type: Full-time Engagement: Independent Contractor About the company Our client is a high-growth sales acceleration partner specializing in outsourced sales development and lead generation for ambitious B2B brands.<br> With over 13 years of experience, the team helps mid-market and enterprise organizations across the UK, Europe, and North America navigate complex sales cycles in sectors like FinTech, Healthcare, and Manufacturing.<br> They combine a consultative, question-based methodology with a cutting-edge sales tech stack to transform lead flow into tangible revenue.<br> Job Summary We are seeking a high-performing, trilingual Sales Development Representative to spearhead growth across the French and Spanish markets.<br> Joining a well-established organization with over 15 years of sales excellence and proven methodologies, you will act as the frontline of our business development efforts.<br> This is a remote-first opportunity for a professional who thrives in a fast-paced environment and wants to leverage their linguistic expertise to drive high-value pipeline for global SaaS clients.<br> Key Responsibilities Execute high-volume outbound prospecting, maintaining a baseline of 50 calls per day.<br> Conduct targeted outreach across French and Spanish territories to identify and qualify new business opportunities.<br> Consistently achieve a monthly target of 10 qualified outbound opportunities.<br> Manage and document all activity within Salesforce to ensure data integrity and pipeline visibility.<br> Collaborate with internal teams to refine messaging and optimize conversion rates in specific geographic markets.<br> Actively engage in ongoing coaching and training to master the company’s signature sales methodology.<br> ? Fully Remote: Work from anywhere with international teams ? Career Growth: Join companies in SaaS, MarTech, and B2B services ? Peer Community: Connect with high-performing sales professionals in our network ? Ongoing Support: Receive guidance from Huzzle before and after placement ? Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals Fluency in French, Spanish, and English (written and spoken).<br> Minimum of 2 years of experience in a Sales Development Representative (SDR) or Business Development (BDM) role.<br> Proven track record of meeting or exceeding outbound activity and meeting-set targets.<br> Proficiency with Salesforce CRM.<br> Ability to work within the UK (GMT) timezone.<br> Highly coachable, curious, and determined mindset with an affable communication style.<br> Nice-to-Haves Prior experience selling SaaS or technical solutions.<br> Experience working within an outsourced sales or agency environment.<br></span> </div>
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<span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails, chats and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Fluency in German and English (C1 or higher), both spoken and written; At least 6-12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits and Perks: 5 days per week and 2 days off, with rotating shifts: 8 AM–4 PM and 12 PM–8 PM GMT+2; Opportunity to work fully remote; Inclusive international environment; Compensation in USD; Good bonuses for referring friends; Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 3IH</span> </div>
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<span>Interpath is an international and fast-growing advisory business with deep expertise in a broad range of specialisms spanning deals, advisory and restructuring.<br> We deliver tangible results for global businesses, their investors, and stakeholders when complex problems arise, and critical decisions need to be made.<br> Interpath is agile, independent, and conflict-free, and our passion for doing what’s right, every time, sets us apart.<br> Our diverse teams provide specialist technical knowledge combined with deep sector experience across our service line specialisms.<br> Since our foundation in 2021, Interpath has grown rapidly, and we now have a presence across the UK, Ireland, France, Germany, Switzerland, Austria, Spain, South Africa, Algeria, India, BVI, Cayman Islands, Bermuda, Barbados, Hong Kong and Singapore.<br> By 2030 we aim to be one of the world’s leading advisory firms with a truly global footprint.<br> Interpath are seeking a a highly motivated and skilled Analyst to join their Integration team.<br> The successful candidate will support the delivery of solutions that create, preserve and sustain value for organisations facing challenges or opportunities.<br> Interpath's unique approach combines the agility and energy of a young organisation with the quality and experience of a Big 4 firm, providing a stimulating and exciting environment for the right individual to build their career in financial services.<br> Be part of Interpath's integration program, support the structuring of integration plans, coordinate cross-functional teams, help ensure operational objectives are achieved, and contribute to the firm's Managing Director onboarding programme.<br> Key Responsibilities Support the M&A Integration Master Plan: timeline tracking, risk and dependency logs, deliverables monitoring Coordinate cross-functional teams (IT, Finance, HR, Operations, Legal, etc.<br>) on integration workstreams Support and help facilitate functional-level calls Support change management activities and help ensure smooth communication between entities Run the Managing Director (MD) onboarding programme: maintain and continuously improve the onboarding checklist (business and operational content), track each new MD's onboarding journey, and coordinate introductions with relevant MDs, business support function heads, and operational leads Produce clear, consistent, and reliable deliverables and reporting across integration and onboarding workstreams Opportunity to grow within a fast-paced global organization and build expertise in M&A integration Direct exposure to senior leadership and executive management, including through the MD onboarding programme Competitive salary package, aligned with experience and market standards International exposure, working with multicultural teams across multiple regions Technical Skills Professional English – Fluent and above C1 level Strong organizational and analytical skills, with the ability to manage multiple workstreams in parallel Good understanding of risk, dependency, and business impact analysis Proficiency in project management and reporting tools (Excel, PowerPoint; project trackers a plus) Soft Skills Strong communication skills and comfort engaging with cross-functional and senior stakeholders Ability to work effectively in global and multicultural contexts High resilience and adaptability in fast-changing M&A environments Strong organization, rigor, and analytical mindset Discretion and professionalism, given regular exposure to senior leadership and confidential information Profile Bachelor's or Master's degree in Project Management, Business Administration, Engineering, Finance, or a related field.<br> Certifications (PMP, Prince2, Agile) are a plus Highly proficient in professional English communication; French also required</span> </div>
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<span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, emails and chats; Escalating complex cases to the internal team; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent French & English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience supporting time and attendance software and/or workforce management systems from a support perspective, rather than solely as an end user.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry. Job Duties Under general supervision, demonstrates creativity and judgment in solving problems during the development and application of new and improved chemical products and engineering processes. Performs research and experimentation at the general direct of technical leaders and advisors. Develops basic chemical products and processes by providing chemical and/or engineering analysis applicable to need. Performs specialized tests and simulations including design and construction of modeling apparatus and data acquisition systems. Demonstrates thorough knowledge of the products, processes, and their application. Provides technical guidance to technicians and may be consulted in area of expertise by associates. Utilizes project management skills in the planning and execution of project activities as directed by project leaders and management. Resolves technical/operational questions with internal customers. Assists with the development and preparation of technical training/presentations as called upon to provide technology transfer. May apply fluid mechanics theory and design to the rheological characterization of fluids, flow modeling, solids transport, viscoelasticity, and friction. May utilize existing software products to provide engineering solutions and may provide field support for existing software products. May apply geomechanics technologies in the areas of mini-frac analysis, formation sanding potential, wellbore stability assessment, pore pressure prediction, stress analysis and mechanical property determination. Demonstrates innovation by contributing inventions, patents, or new designs/techniques which accomplish project goals. Incorporates HES awareness, regulations, best practices, product/process reliability and quality into the development of products and processes. May participate in professional societies. Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations. Consequences of error are easily measured and can be confined. Skills are typically acquired through completion of an undergraduate degree in Engineering or Chemical Technology, or similar discipline and a minimum of 5 years related experience or through 9 years of directly related experience. Qualifications Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation . Location Rte Rhoude El Baguel, KM 15, Hassi Messaoud, , 30500, Algeria Job Details Requisition Number: PHONE_NUMBER Experience Level: Experienced Hire Job Family: Engineering/Science/Technology Product Service Line: Baroid Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills : Laboratory Ops / Tech</p><p>Experience : 5 + Years</p><p>Education : Bachelors/3-5 yr Degree</p><p>Skills are typically acquired through completion of an undergraduate degree in Engineering or Chemical Technology, or similar discipline and a minimum of 5 years related experience or through 9 years of directly related experience.</p><p></p></section>
<p><b>JOB SUMMARY</b></p><p><br></p><p> Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution.</p><p><br></p><p><b>CORE WORK ACTIVITIES</b> Managing Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements and follows up on Accounting SOP audits for all areas of the property. Complies with Federal and State laws applying to fraud and collection procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances credit card ledgers. Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.</p><p>Maintaining Finance and Accounting Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Submits reports in a timely manner, ensuring delivery deadlines. Ensures profits and losses are documented accurately. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Maintains a strong accounting and operational control environment to safeguard assets. Completes period end function each period. Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.</p><p>Demonstrating and Applying Accounting Knowledge Demonstrates knowledge of job-relevant issues, products, systems, and processes. Demonstrates knowledge of return check procedures. Demonstrates knowledge of the Gross Revenue Report. Demonstrates knowledge and proficiency with write off procedures. Demonstrates knowledge and proficiency with consolidated deposit procedures. Keeps up-to-date technically and applying new knowledge to your job. Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information. Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</p><p>Leading Accounting Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Motivates and provides a work environment where employees are productive. Imposes deadlines and delegates tasks. Provides an "open door policy" and is highly visible in areas of responsibility. Understands how to manage in a culturally diverse work environment. Manages the quality process in areas of customer service and employee satisfaction.</p><p>Managing and Conducting Human Resource Activities Supports the development, mentoring and training of employees. Provides constructive coaching and counseling to employees. Trains people on account receivable posting techniques.</p><p>Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates personal integrity. Uses effective listening skills. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict effectively. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time well and possesses strong organizational skills. Presents ideas, expectations and information in a concise well organized way. Uses problem solving methodology for decision making and follow up. Makes collections calls if necessary.</p><p><strong>Desired Candidate Profile</strong></p><h2>Education and Experience</h2><ul><li>4-year bachelor's degree in Finance and Accounting or related major; no work experience required.</li><li>OR 2-year degree from an accredited university in Finance and Accounting or related major; 2 years experience in finance and accounting or related professional area.</li></ul>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Advanced Technical Support Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails, phone calls and chats; Take ownership of customer-reported technical issues, investigating and resolving them from start to finish; Analyze and troubleshoot technical inquiries, identify root causes and provide effective solutions; Escalate complex issues to the appropriate internal teams while ensuring timely follow-up; Maintain accurate documentation of incidents, bugs, maintenance activities and resolutions; Coordinate and support on-site activities involving technicians, customers, and subcontractors; Contribute to and maintain the company’s support knowledge base and related documentation; Ensure all customer requests are handled in accordance with established Service Level Agreements (SLAs); What you need to succeed in this role: Excellent English communication skills (C1 for both spoken and written) ; At least 1–3 years of proven experience in a Technical Support, Systems Administration, or Advanced Technical Support ; Strong hands-on experience working with both Linux and Windows operating systems using the command line (CLI); Confidence navigating, analyzing and interpreting system logs to identify and troubleshoot technical issues; Excellent analytical and problem-solving skills, with the ability to investigate complex issues independently; Solid understanding of hardware, operating systems, networking, and how they work together; Ability to adapt quickly to new technologies and work effectively in dynamic technical environments; Customer-oriented and responsible attitude; Excellent interpersonal skills; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Will be a great plus: Hands-on experience with UAV/UAS systems, flight controllers, or embedded hardware; Experience with Linux system administration and terminal-based system maintenance; Strong knowledge of networking concepts, including cloud environments, firewalls, routing and port configuration; Experience performing remote hardware debugging and using low-level system diagnostic tools; Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.<br> Internal code: 37Z</span> </div>