Automation Jobs
48 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for highly skilled Senior Python Data Scraping Engineers to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.<br> In this role, as an AI Pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem Agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.<br> This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction and processing.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> This is a freelance role for a Tendem project.<br> As a Senior Python Data Scraping Engineer , you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.<br> Key Responsibilities: Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.<br> Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.<br> Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.<br> Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.<br> Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.<br> Requirements: At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).<br> Bachelor’s or Master’s Degree in Engineering, Applied Mathematics, Computer Science, or related technical fields is a plus.<br> Candidates should have a strong technical foundation and practical experience with scripting, automation, and AI-assisted workflows.<br> We are looking for specialists who can solve non-trivial problems, work confidently with LLMs, and systematically collect, structure, and validate data from diverse sources.<br> A methodical, detail-oriented approach and the ability to work independently are essential.<br> Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML) Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets) Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks Strong attention to detail and commitment to data accuracy Self-directed work ethic with ability to troubleshoot independently A link to GitHub is a plus English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $25 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><br>
<strong>About the Role</strong>
<p>Yassir is seeking a highly skilled and motivated Data Analyst, of junior / mid / senior level, to join our Data Analytics team and contribute with shaping the business s decision making and product offering on Financial Services in making it more data and insights driven. As a Data Analyst (FinTech), you will play a crucial role in analyzing data, helping us prioritize, assess, develop financial product features for our millions of users across Africa. Your expertise in both data processing, robust statistical analysis, insights derivation, hypothesis formulation and data visualization will be essential in driving our solutions and providing value to Yassir. This is a very exciting opportunity, tackling some of Yassir s most critical problems.</p>
<strong>About the Team</strong>
<p>The Data Analytics team is part of Yassir s central Data & AI domain, which is responsible for all data related activities in the organization - from Data Engineering, Data Platform management and Data Analytics all the way to AI solutions and MLOps infrastructure development. We are a global team of Data and AI / ML experts, encompassing diverse backgrounds and skills. We strive to provide top-quality Analytics and BI insights to the business, being a proactive partner to our stakeholders, and ultimately to build a mature Data Culture supported by widespread data fluency, responsible and democratized data access, data-driven decision making and automation. We push the envelope of what s feasible, we challenge each other, we support each other, and we take great pride in our work. Most of all we are value-driven to create impact from our data solutions. If you have an inherent curiosity about the fields Data and AI, a relevant background and an internal zeal and drive to contribute, please come join us!</p>
<br>
<strong>Key Responsibilities</strong>
<ul>
<li>
<p>Analyze customer, transaction, merchant, and agent data to identify trends, opportunities, and performance drivers across Wallets, Payments, Bill Payments, Merchant Payments, P2P Transfers, and other Financial Services products.</p>
</li>
<li>
<p>Partner with Product Managers, Operations, Risk, Finance, and Engineering teams to answer business questions through data and support product decision-making.</p>
</li>
<li>
<p>Develop and maintain dashboards, reports, and KPI tracking frameworks to monitor customer growth, engagement, retention, transaction performance, and revenue metrics.</p>
</li>
<li>
<p>Conduct deep-dive analyses on customer behavior, payment funnels, wallet activation, transaction success rates, merchant activity, and agent performance.</p>
</li>
<li>
<p>Support product discovery and feature development by identifying customer pain points, behavioral patterns, and growth opportunities using data.</p>
</li>
<li>
<p>Design, execute, and evaluate A/B tests, feature launches, promotional campaigns, and product experiments to measure impact and guide future improvements.</p>
</li>
<li>
<p>Work closely with Data Science and Risk teams to support customer segmentation, fraud monitoring, credit risk analysis, and predictive modeling initiatives.</p>
</li>
<li>
<p>Perform exploratory data analysis (EDA) to uncover actionable insights and support the development of data-driven product enhancements.</p>
</li>
<li>
<p>Monitor data quality, identify anomalies, and collaborate with Data Engineering teams to improve tracking, instrumentation, and reporting accuracy.</p>
</li>
<li>
<p>Communicate findings and recommendations clearly to both technical and non-technical stakeholders through presentations, reports, and dashboards.</p>
</li>
</ul>
<br>
<strong>Key Requirements</strong>
Essential <br><ul>
<li>
<p>2 5 years of experience in Product Analytics, Business Analytics, Data Analytics, or a related analytical role.</p>
</li>
<li>
<p>Strong SQL skills and practical experience working with large-scale customer and transaction datasets.</p>
</li>
<li>
<p>Proficiency in Python for data analysis, statistical modeling, and data visualization.</p>
</li>
<li>
<p>Experience working with digital products, preferably within Fintech, Payments, Wallets, Banking, Lending, or Financial Services.</p>
</li>
<li>
<p>Solid understanding of statistics, hypothesis testing, experimentation, and data-driven decision-making.</p>
</li>
<li>
<p>Experience building dashboards and reports using BI tools such as Looker Studio, Looker, Tableau, or Power BI.</p>
</li>
<li>
<p>Ability to translate business questions into analytical approaches and communicate insights effectively to stakeholders.</p>
</li>
<li>
<p>Familiarity with cloud-based data platforms, preferably Google Cloud Platform (GCP) and BigQuery.</p>
</li>
<li>
<p>Strong problem-solving, analytical thinking, and attention to detail.</p>
</li>
<li>
<p>Excellent written and verbal communication skills in English.</p>
</li>
</ul>
Nice to have <br><ul>
<li>
<p>Experience working with Wallets, Bill Payments, Merchant Payments, P2P Transfers, Agent Networks, Lending, or Credit products.</p>
</li>
<li>
<p>Familiarity with fraud analytics, risk monitoring, customer lifecycle analysis, or fintech growth metrics.</p>
</li>
<li>
<p>Exposure to machine learning, customer segmentation, or predictive analytics use cases.</p></li></ul></div></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong><font dir="auto" ><font dir="auto" >Installation and commissioning of biomedical equipment:</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Install biomedical equipment on site in accordance with established technical procedures.</font></font></li><li><font dir="auto" ><font dir="auto" >Perform functional checks and performance tests before commissioning</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the proper startup and configuration of equipment.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Preventive and corrective maintenance:</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Perform regular checks to anticipate potential breakdowns (preventive maintenance)</font></font></li><li><font dir="auto" ><font dir="auto" >Diagnose malfunctions and intervene quickly to carry out the necessary repairs (corrective maintenance)</font></font></li><li><font dir="auto" ><font dir="auto" >Maintain an up-to-date record of interventions carried out</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Training and technical support:</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Train medical and technical staff in the correct and safe use of equipment</font></font></li><li><font dir="auto" ><font dir="auto" >Provide technical support in case of difficulties encountered by users</font></font></li><li><font dir="auto" ><font dir="auto" >Write training materials or user guides as needed.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Inventory and spare parts management:</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Ensure the availability of spare parts needed for repairs</font></font></li><li><font dir="auto" ><font dir="auto" >Manage spare parts inventory and propose supplies</font></font></li><li><font dir="auto" ><font dir="auto" >Track parts orders and deliveries</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Compliance and safety:</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Verify that biomedical equipment complies with current regulatory standards</font></font></li><li><font dir="auto" ><font dir="auto" >Implement upgrade or withdrawal procedures in case of non-compliance.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensuring the safety of equipment for users and patients</font></font></li></ul><p><strong>Collaboration interservices :</strong></p><ul><li><font dir="auto" ><font dir="auto" >Working in coordination with medical staff, the technical department, and other departments</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in technical meetings or cross-functional projects related to medical devices</font></font></li><li><font dir="auto" ><font dir="auto" >Contributing to the continuous improvement of biomedical services</font></font></li></ul><p><strong>Documentation et reporting :</strong></p><ul><li><font dir="auto" ><font dir="auto" >Write intervention, diagnostic, or interview reports according to internal standards</font></font></li><li><font dir="auto" ><font dir="auto" >Keep technical documentation and equipment maintenance records up to date</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Technology watch :</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Keeping informed about technological innovations in the biomedical field</font></font></li><li><font dir="auto" ><font dir="auto" >To propose technical solutions for the improvement or replacement of existing equipment</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Engineering degree in biomedical engineering, automation, electromechanical engineering, industrial computing or equivalent</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in a similar role is preferred.</font></font></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); Experience with Zendesk, including workflow optimization, automations and support operations; Troubleshooting skills, including the ability to distinguish between product bugs, user environment issues and third-party platform limitations; Experience with Linear or similar modern ticketing and prioritization platforms; Ability to translate technical concepts into clear, user-friendly language and communicate with both engineers and non-technical users; Understanding of software releases, migrations and their potential impact on customers and product performance; Organizational skills, including the ability to identify trends, run support retrospectives and turn insights into actionable feedback; An AI-first approach, using AI tools to reduce repetitive work and improve chatbot/FAQ automation; Ability to read and interpret logs (JSON) and troubleshoot issues using tools such as Grafana, browser developer tools and changelogs; Experience managing incidents, identifying patterns during ticket surges and communicating proactively with customers and internal teams; Understanding of cross-platform web applications, native applications and common data migration risks such as data loss, malformed records and parsing errors; Ability to learn and follow precise procedures; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms.<br> Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2ZI</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities</strong></p>
<ul>
<li>Supervise and coordinate instrumentation construction, pre-commissioning, and commissioning activities on site.</li>
<li>Ensure all work is executed in accordance with project specifications, quality standards, and HSE requirements.</li>
<li>Oversee loop checking, calibration, functional testing, and commissioning of instrumentation systems.</li>
<li>Verify instrument installation, hook-up, and wiring in accordance with approved drawings and procedures.</li>
<li>Coordinate with electrical, mechanical, construction, and operations teams during commissioning activities.</li>
<li>Interface with clients, contractors, vendors, and multidisciplinary teams to resolve technical issues and monitor progress.</li>
<li>Supervise punch listing activities, follow-up actions, and close-out of outstanding items.</li>
<li>Prepare and maintain commissioning reports, test records, and progress updates.</li>
<li>Support system start-up, troubleshooting, and handover activities.</li>
<li>Provide technical guidance and mentorship to technicians, assistants, and junior supervisors.</li>
<li>Ensure commissioning tools, calibration equipment, and documentation are properly maintained and controlled.</li>
<li>Participate in commissioning meetings, toolbox talks, and safety briefings.</li>
</ul>
<p><strong>Technical Skills</strong></p>
<ul>
<li>Strong knowledge of field instruments including pressure, temperature, flow, and level transmitters, control valves, and analyzers.</li>
<li>Ability to read and interpret:<br><ul>
<li>P&IDs</li>
<li>Loop diagrams</li>
<li>Wiring diagrams</li>
<li>Instrument datasheets</li>
<li>Cause & Effect charts</li>
</ul>
</li>
<li>Experience with loop testing, calibration procedures, and commissioning checklists.</li>
<li>Basic understanding of DCS, PLC, and control systems.</li>
<li>Proficiency in using calibration and testing equipment such as multimeters, loop calibrators, and communicators.</li>
<li>Familiarity with international standards such as IEC and ISA.</li>
</ul>
<p><strong>Skills & Competencies</strong></p>
<ul>
<li>Strong leadership and supervisory capabilities.</li>
<li>Excellent organizational and coordination skills.</li>
<li>Effective communication with multidisciplinary teams and stakeholders.</li>
<li>Strong troubleshooting and problem-solving abilities.</li>
<li>Ability to work under pressure and meet commissioning deadlines.</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements & Qualifications</strong></p>
<p> Education: </p>
<ul>
<li>Bachelor s degree in Instrumentation Engineering, Electrical Engineering, Automation, or a related technical discipline.</li>
</ul>
<p>Experience: </p>
<ul>
<li>Minimum 5 years of experience in instrumentation commissioning or pre-commissioning activities.</li>
<li>Proven experience in Oil & Gas plants, refineries, gas processing facilities, or power plants.</li>
<li>Previous EPC project experience is highly desirable.</li>
<li>Experience in supervisory roles within commissioning operations is preferred.</li>
<li>Site commissioning experience in Algeria or similar environments is an advantage.</li>
</ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Methods Engineer</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >Ensure compliance with regulatory equipment controls and the transmission of technical documentation.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analyze and control the reliability of the data recorded in the CMMS.</font></font></li> <li><font dir="auto" ><font dir="auto" >Coordinate with the mechanical, electrical, automation and packaging operations departments.</font></font></li> <li><font dir="auto" ><font dir="auto" >to be the preferred contact person for the GMAO administration.</font></font></li> <li><font dir="auto" ><font dir="auto" >Create and update the CMMS tree structure for the business sector.</font></font></li> <li><font dir="auto" ><font dir="auto" >Code the parts in NAVISION and define the minimum stock levels.</font></font></li> <li><font dir="auto" ><font dir="auto" >Process purchase requests for spare parts.</font></font></li> <li><font dir="auto" ><font dir="auto" >Create and update preventive maintenance plans.</font></font></li> <li><font dir="auto" ><font dir="auto" >Follow the action plans resulting from regulatory controls.</font></font></li> <li><font dir="auto" ><font dir="auto" >Plan and control interviews and revisions while controlling costs.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure compliance with store management rules (spare parts reservation).</font></font></li> <li><font dir="auto" ><font dir="auto" >To propose and suggest any technical improvements and to participate in their implementation if necessary.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >University Diploma (Bac +5): in a specialty related to industry professions (Mechanical Engineering, Electromechanics, Industrial Maintenance, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Has prior experience in a similar role (ideally in the industrial sector).</font></font></li> <li><font dir="auto" ><font dir="auto" >Analytical, synthesis and organizational skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Possessing a team spirit and the ability to work in a team.</font></font></li> <li><font dir="auto" ><font dir="auto" >Autonomy, initiative, dynamism, rigor.</font></font></li> <li><font dir="auto" ><font dir="auto" >I have a perfect command of a CMMS software and the basic functionalities of at least one software.</font></font></li> <li><font dir="auto" ><font dir="auto" >My mastery of office software.</font></font><br></li> <li><font dir="auto" ><font dir="auto" >Excellent writing skills and mastery of languages: Arabic and French.</font></font></li></ul></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job SENIOR INFRASTRUCTURE ARCHITECT (LLD)
Job Summary
<p>We are seeking an experienced Senior Infrastructure LLD Architect to produce Low Level Design documentation for a large-scale banking infrastructure project. The engagement is remote, contract-based (2 months), and requires immediate availability. The candidate will work as part of a delivery team supporting a structured infrastructure rollout, covering Active Directory, Identity & Access Management, Endpoint Security, PKI, PAM, SIEM, Windows Infrastructure, Provisioning, and ITSM platforms within secure, highly available enterprise environments.</p><br>
<p>This is a delivery-focused role. Senior professionals only — 10+ years minimum.</p><br>
Key Responsibilities
<ul>
<li>Produce detailed Low Level Design (LLD) documents and architecture governance artifacts across assigned infrastructure domains.</li>
<li>Design and implement Active Directory (AAA) architectures, including multi-forest environments, tenant isolation, RBAC, delegation models, and secure authentication.</li>
<li>Architect and manage Microsoft Defender for Endpoint, Intune, endpoint hardening, EDR, vulnerability management, and security compliance.</li>
<li>Design and maintain Group Policies (GPOs), security baselines, and endpoint configuration standards.</li>
<li>Implement Network Policy Services (NPS) and secure 802.1X authentication solutions using RADIUS and EAP-TLS.</li>
<li>Design and manage Microsoft PKI (AD CS), including Offline Root CA, Issuing CAs, certificate lifecycle management, CRL, and OCSP.</li>
<li>Support core Microsoft infrastructure services including DNS, DHCP, NTP, DFS, WSUS, File Services, and Bastion Hosts.</li>
<li>Design and implement One Identity Safeguard PAM solutions including password vaulting, session management, privileged access governance, and JIT access.</li>
<li>Architect and manage Splunk SIEM platforms, including log ingestion, indexing, clustering, monitoring, and security analytics.</li>
<li>Design and support MECM/SCCM provisioning and operating system deployment solutions.</li>
<li>Develop and optimize ServiceNow Incident Management workflows, integrations, CMDB, SLAs, and escalation processes.</li>
</ul>
Requirements
<ul>
<li>Bachelor's degree in Computer Science, Information Technology, Cyber Security, or related field.</li>
<li>10+ years of experience in Microsoft infrastructure, security, and enterprise architecture.</li>
<li>Strong expertise across:
<ul>
<li>Active Directory (AD DS)</li>
<li>Microsoft Defender for Endpoint</li>
<li>Microsoft Intune</li>
<li>AD CS / PKI</li>
<li>NPS / RADIUS / 802.1X</li>
<li>One Identity Safeguard PAM</li>
<li>Splunk Enterprise</li>
<li>MECM / SCCM</li>
<li>ServiceNow</li>
<li>PowerShell Automation</li>
</ul>
</li>
<li>Proven experience producing LLD documentation in enterprise delivery environments.</li>
<li>Strong understanding of Zero Trust, Identity Security, Privileged Access Management, and Security Operations.</li>
<li>Schengen visa holder preferred but not required.</li>
</ul>
Preferred Certifications
<ul>
<li>CISSP, CISM</li>
<li>Microsoft Cybersecurity Architect Expert</li>
<li>Microsoft Identity & Access Administrator</li>
<li>Splunk Certified Architect</li>
<li>ITIL Foundation</li>
<li>One Identity Safeguard Certification</li>
</ul>
Vertical
<p>Technology</p><br> <br>
<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a motivated Entry-Level Data and Infrastructure Engineer to join our team in Algeria. This role focuses on two main areas: managing and transforming data from multiple sources into structured formats for analysis, and designing, supporting, and maintaining cloud computing environments. This is an exciting opportunity to gain hands-on experience with cloud technologies, data infrastructure, and digital solutions.</p><p><strong>Key Responsibilities</strong></p><p><strong>Data Management:</strong></p><ul><li>Organize, collect, process, and store data from multiple sources</li><li>Transform raw, unstructured data into usable formats for analysis</li><li>Perform data mapping and quality control across one or more data sources</li><li>Assemble large, complex datasets meeting business requirements</li><li>Support data loading, migration, and retrieval tasks</li><li>Advise on data governance, policies, roles, and dataflow</li><li>Assess company data and infrastructure environments and propose improvements</li><li>Work with stakeholders including data, design, product, and executive teams to resolve data-related technical issues</li></ul><p><strong>Infrastructure & Cloud Support:</strong></p><ul><li>Design, plan, manage, maintain, and support cloud computing environments (AWS, Azure, Google Cloud)</li><li>Collaborate with engineering teams to ensure digital applications run efficiently on cloud infrastructure</li><li>Deploy applications using container technologies such as Docker and Kubernetes</li><li>Maintain existing databases (SQL, NoSQL, Postgres) and related infrastructure</li><li>Debug technical issues in complex stacks involving virtualization, containers, and microservices</li><li>Use API knowledge to design RESTful services and integrate them with existing data providers</li><li>Operate, develop, test, and implement infrastructure systems and hardware with automation in mind</li><li>Install and configure IoT Agora solutions, including network setup and SDK implementation</li><li>Support on-premises applications, including licensing, installation, and configuration</li><li>Maintain accurate and up-to-date documentation on all activities</li><li>Participate in out-of-office on-call rotations as required</li><li>Gain experience with OpenStack, Linux/UNIX, Rackspace, Docker, and Microsoft Azure</li><li>Work with OSDU community code and Schlumberger Enterprise Data Management (EDM) workflows</li></ul><p><strong>What We Offer</strong></p><ul><li>Hands-on experience with cloud computing, data infrastructure, and digital applications</li><li>Mentoring from experienced engineers and IT specialists</li><li>Exposure to real-world projects and customer-facing tasks</li><li>Career development opportunities in data engineering and cloud technologies</li><li>Collaborative and supportive work environment</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications & Experience</strong></p><ul><li>Engineering degree in Computer Science, Information Technology, Data Engineering, Cloud Computing, or related field</li><li>Basic understanding of cloud platforms (AWS, Azure, GCP), virtualization, containers, and data management</li><li>Familiarity with SQL, NoSQL, Docker, Kubernetes, and Linux/UNIX environments is a plus</li><li>Analytical, problem-solving, and organizational skills</li><li>Good communication and teamwork abilities</li><li>Motivation to learn and grow in data and infrastructure engineering</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Digital Workspace Officer is responsible for providing frontline support for workplace technologies, end-user devices, collaboration tools, and digital employee services. The role ensures timely issue resolution, supports onboarding/offboarding processes, maintains compliance standards, and assists in improving workplace productivity through reliable IT support services</p><br><br><br><u><b>Job Responsibilities 1</b></u>
<br>1. Frontline User Support
<ul>
<li>Provide first-line support for digital workspace tools, devices, accounts, and productivity platforms.</li>
<li>Resolve common incidents and service requests promptly.</li>
<li>Escalate unresolved issues with proper documentation.</li>
</ul>
2. Device & Workspace Setup
<ul>
<li>Prepare laptops, desktops, mobile devices, and workplace tools for new users.</li>
<li>Support device refresh, replacements, and asset handling activities.</li>
<li>Ensure readiness of workplace technology assets.</li>
</ul>
3. Access Provisioning
<ul>
<li>Assist onboarding and offboarding through user account setup and removal.</li>
<li>Support password resets and access-related requests.</li>
<li>Follow approved identity management controls.</li>
</ul>
4. Collaboration Tools Support
<ul>
<li>Support users on Teams, Outlook, SharePoint, OneDrive, and related platforms.</li>
<li>Provide guidance on effective use of workplace applications.</li>
<li>Maintain service continuity for collaboration tools.</li>
</ul>
5. Compliance & Asset Control
<ul>
<li>Ensure hardware and software usage follows company standards.</li>
<li>Record inventory movements and report non-compliance issues.</li>
<li>Support audit and governance checks.</li>
</ul><br><br><u><b>Job Responsibilities 2</b></u>
<br>6. Automation Support
<ul>
<li>Assist in implementing self-service tools, chatbots, and automated workflows.</li>
<li>Identify repetitive manual tasks for process improvement.</li>
<li>Support smarter workplace service delivery.</li>
</ul>
7. User Guidance & Communication
<ul>
<li>Provide user guidance, how-to support, and training assistance.</li>
<li>Maintain professional communication with employees at all levels.</li>
<li>Promote positive employee technology experience.</li>
</ul>
8. Service Reporting & Improvement
<ul>
<li>Update tickets accurately and maintain service records.</li>
<li>Share recurring issues and improvement ideas with supervisors.</li>
<li>Contribute to continuous enhancement of support operations.</li>
</ul><br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Workplace Tools: Basic knowledge of Microsoft 365 and collaboration platforms.</p><br>
<p>Troubleshooting Ability: Good diagnostic and problem-solving capability.</p><br>
<p>Device Support: Understanding of laptops, desktops, mobile devices, and peripherals.</p><br>
<p>Service Discipline: Good ticket management and follow-up practices.</p><br>
<p>Communication Skills: Strong user support and teamwork capability.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>IT Support Experience: Minimum 1–3 years in helpdesk, desktop support, or workplace technology support.</p><br>
<p>End User Services: Experience handling user devices, tickets, and workplace tools.</p><br>
<p>Service Mindset: Experience in customer-focused support environments.</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Applications Systems Architecture L3<br>Help Desk Hardware Support L3<br>IT Security L3<br>Leadership<br>Quality<br>Resilience<br>Service Level Agreements L3<br>Ticket Management L3<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Information Technology or any related field<br>Professional Qualification in Information Technology or any Related Technical Certificates<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa . It is backed (~ $200M in funding ) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era. We re not just about serving people - we re about creating a marketplace to bring people what they need while infusing social values.</p><p>ABOUT THE ROLE</p><p>We are seeking a highly skilled and experienced DevOps Engineer to join our Cloud Operations squad. The ideal candidate will have a strong background in building high-performance, scalable, mission-critical, and secure systems in the cloud to scale our infrastructure further with efficient tools such as Kubernetes and Terraform. You will drive the evolution of major parts of our growing platform, serving millions of customers across multiple countries. You will be joining our amazing and diverse team, learning and helping others to learn something new every day.</p><p>Key Responsabilities</p><ul><li>Build and maintain scalable, cost-effective, and reliable systems with technologies such as Kubernetes in GCP cloud environment</li><li>Improve our CI/CD process and increase the level of automation at Yassir in order to increase our efficiency</li><li>Play a key role in handling incidents, and support engineering teams with their infrastructure needs</li><li>Develop infrastructure as code as required</li><li>Introduce processes, documentation, best practices, and tools that would help our engineering teams be more productive</li><li>Automate deployment and scaling processes to minimize downtime.</li><li>Continuously improve infrastructure and processes to increase efficiency and reduce costs.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 8+ years of experience in a similar role building and maintaining large-scale, distributed infrastructure environments in the cloud</li><li>Strong experience with Linux administration and scripting languages (Bash, Python, TypeScript, etc)</li><li>Proven Experience working with Containers and Container Orchestration technologies such as Docker, Kubernetes</li><li>Proven Experience with configuration management tools such as Terraform, CDK for Terraform, Pulumi</li><li>Proven Experience working with cloud infrastructure and services (GCP, AWS, Azure) with at least 1 year of experience building and maintaining services in GCP</li><li>Previous experience with CI/CD processes</li><li>Previous experience with Node.JS or Python</li><li>Strong understanding of network protocols and security best practices.</li><li>Familiar with relational and non-relational database models (MySQL, PostgreSQL, MongoDB, and Redis)</li><li>Experience with ElasticSearch, LogStash, and Kibana is a plus</li><li>Experience with Prometheus and Grafana is a plus.</li><li>Outstanding written & verbal communication skills</li><li>Demonstrated ability to prioritize, self-start, contribute under pressure, and meet tight deadlines</li><li>Highly organized, creative, and critical thinker</li><li>Strong problem-solving and analytical skills</li><li>Comfortable working in an entrepreneurial environment</li><li>Organized and obsessive about details</li><li>Hard-working, passionate, and looking to embrace the challenge</li><li>Bachelor's Degree in Computer Science or related field.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Build a Great Career with SOCRadar!</strong></p><br><p>SOCRadar is at the forefront of cybersecurity innovation, continuously expanding globally with feature-rich, multifunctional solutions. Our mission is to enable organizations to proactively defend against evolving cyber threats by providing automation-enabled visibility into surface, deep, and dark web intelligence.</p><br><p>Enterprises worldwide rely on SOCRadar’s scalable and cutting-edge solutions to protect their most valuable assets: brand reputation, employees, customers, and business operations.</p><br><p>If you are passionate about threat intelligence, digital risk protection, and cybersecurity research, this is your opportunity to join a world-class team and make a significant impact in the fight against cyber threats.</p><br><p><strong>Overview:</strong></p><br><p>As an Renewals Specialist for the MEA region, you will be responsible for managing existing accounts while ensuring high levels of customer satisfaction. Your primary focus will be on nurturing relationships with clients, identifying opportunities for cross-selling and upselling our products and services, and driving customer success in this fast-growing market.</p><br><p>Key Responsibilities:</p><br><p><strong>1. Account Management:</strong></p><br><ul><li>Build and maintain strong, long-lasting relationships with existing clients in the MEA region.</li><li>Serve as the primary point of contact for all client-related inquiries and issues.</li></ul><p><strong>2. Customer Satisfaction:</strong></p><br><ul><li>Regularly assess customer satisfaction through feedback calls, surveys, and in-person meetings.</li><li>Address customer concerns promptly and effectively, ensuring resolution and satisfaction.</li></ul><p><strong>3. Cross-Selling and Upselling:</strong></p><br><ul><li>Identify opportunities for cross-selling and upselling additional products and services to existing clients.</li><li>Develop tailored proposals and presentations to showcase the value of our offerings.</li></ul><p><strong>4. Performance Tracking:</strong></p><br><ul><li>Monitor account performance and customer usage data to identify trends and growth opportunities.</li><li>Prepare detailed account reports and updates to share with management and relevant teams.</li></ul><p><strong>5. Collaboration:</strong></p><br><ul><li>Work closely with the sales, marketing, and customer support teams to ensure a cohesive approach to account management.</li><li>Participate in product training and development sessions to stay updated on industry trends and product features.</li></ul><p><strong>6. Growth Strategy:</strong></p><br><ul><li>Collaborate with the sales team to develop strategies for growth within the MEA region.</li><li>Assist in the implementation of promotional campaigns and initiatives tailored to existing customers.</li></ul><p><strong>Qualifications:</strong></p><br><ul><li>Bachelor’s degree in Business, Marketing, or a related field.</li><li>4+ years of experience in renewals or sales, in the MEA region.</li><li>Strong understanding of customer service principles and practices.</li><li>Fluent in Arabic and English, with excellent communication, interpersonal skills, and the ability to build client rapport.</li><li>Proven track record of achieving sales targets through cross-selling and upselling efforts.</li><li>Ability to work independently and collaboratively in a team environment.</li><li>Proficiency in CRM software such as HubSpot or Salesforce</li></ul><p><strong>What SOCRadar Offers Teammates?</strong></p><br><ul><li>Opportunity to work with a talented and experienced cybersecurity team</li><li>Private Health Insurance</li><li>Remote working flexibility</li><li>Educational Budget</li><li>Access to SOCRadar Academy E-learning Platform</li><li>Day off on your birthday </li><li>Professional growth and career development opportunities</li></ul><p>If you are passionate about cybersecurity and eager to contribute to a safer online ecosystem, we would love to hear from you!</p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>1. JOB PURPOSE </strong></p><br><br><p>The jobholder is responsible to actively promote DHL’S range of E-com products and services, liaise for the equipment, manage installation, support clients and impart training & system integrations. Train & support New E-Com Advisor, maintain e-Com Inventory </p><br><br><p><strong>2. PRINCIPAL ACCOUNTABILITIES </strong></p><br><br><p>1. Install E-com tools for new customers and conduct capability demonstrations for new or potential customers to enhance the competitive advantage of using DHL for our customers. </p><br><br><p>2. Provide customers – both internal & external user training through road shows and customer evenings respectively on E-com products both on current and new versions of the software to ensure smooth shipment processing for 100% accurate manifest data. </p><br><br><p>3. Evaluate customer needs, provide solutions and customise the E-com products (software and hardware) to meet the customer’s need, without compromising DHL’s standards and also providing customers value-added services. </p><br><br><p>4. Provide support and solutions to the sales team, with regards to any E-com products, training and accompany Sales Team to customer sites for presentations if needed to provide the customer effective utilisation of our systems. Install account rates on Easy Ship systems for customers, upon requests from Sales. </p><br><br><p>5. Select appropriate hardware for each site dependant on volume of shipments / revenue, after consultation with eShippng & Customer Solution Manager to ensure the most effective utilization of technology. </p><br><br><p>6. Evaluate competitor’s shipment processing systems & products via direct on-site comparison with DHL products, feedback from customers and / or any other means of competitor intelligence to drive continuous improvement of our products & systems. </p><br><br><p>7. Ensure that all systems are in good condition, upgraded, tested and functioning properly before deploying to customers to ensure smooth transition with minimal disruption to the user’s business. </p><br><br><p>8. Work closely with the Area team, DZ IT and KUL/PRG team to develop solutions and processes or modifications to existing products to continually exceed customer’s expectations and strengthen DHL’S stronghold as a market leader in the Air Express Industry, by providing value-added service via E-com products and customised solutions. </p><br><br><p>9. Ensure that the Electronic Service Directory file is updated at all sites within the the first 3 weeks of every quarter and new courier guides sent to SPS customers every quarter to ensure data accuracy. </p><br><br><p>10. Check and ensure 100% manifest data return from all SPS sites, as it results in significant cost savings for DHL. </p><br><br><p>11. Provide weekly reports on time as and when requested by the eShippng & Customer Solution Manager. </p><br><br><p>12. Ensure that all our customers using the E-com products are provided efficient and excellent customer service as regards – Logging in of all support calls immediately and attending to them within 24 hours, being on call 24 hours a day even whilst managing the E-com Duty Manager roster every alternate month to attend to any critical system failures for timely restoration, ensure systems are working at all times and in case of breakdown prompt arrangements are made for replacement and the DHL customer server is up at all times so that the external customers can download/upload data files when required. </p><br><br><p>13. Ensure that all mail shot requests from Sales are promptly actioned and proper manifesting is done to ensure timely and accurate data is available to the network. </p><br><br><p>14. Assist the Billing team with reports from client systems to identify any discrepancies in billing so that corrective action (credit notes) can be taken immediately contributing to achievement of DOS targets. </p><br><br><p>15. Conduct a six monthly audit of all client systems and update files for hardware count, serial and model numbers and track calibration of scales to secure control over our systems and also quick recovery in case of breakdowns. </p><br><br><p>16. Organise quarterly meetings with Service Centre Managers and team leaders to discuss any sites identified by couriers as potential for automation or customers with recurring problems like miscodes, etc. so that corrective action can be taken promptly. </p><br><br><p>17. Ensure e-Com objectives are met & report monthly to the E-com Manager. </p><br><br><p>18. e-AWB Allocation Management: Constant allocation of e-AWB to new & existing customers. Ensure maximum utilization of country’s e-AWB’s range </p><br><br><p>19. Daily review and action of CSV pre-print requests and their conversion to e-Customers </p><br><br><p>20. e-uploads Service level maintenance in line with annual KPI's </p><br><br><p>21. Provide on-job training to new e-Com Advisors with complete overview of e-Com department and its objectives. </p><br><br><p>22. Ensure that the e-Com Advisor is able to conduct his daily activities. </p><br><br><p>23. Assisting fresh e-Com Advisors in supporting customer special requirements, S/w Issues and customer support. </p><br><br><p>24. Ensure all aspects of customer service in relation to Customers using DHL's eCom tools and promotion of eCom tools. </p><br><br><p>25. Stock Management: Raise and follow-up orders, secure stocks, maintain re-order level and conduct inventory of the e-Com Store. </p><br><br><p>26. Monitoring Manual waybills supplies & taking actions in line with the process in place at any given time. </p><br><br><p>27. Active participation in selling, coordination & implementation of integration projects as assigned by the eShippng & Customer Solution Manager. </p><br><br><p><strong>3. KNOWLEDGE, SKILLS AND EXPERIENCE </strong></p><br><br><br><ul><li>Possess a BAC + 3 or TS in computer science </li><li>Excellent written as well as verbal communication skills in English. </li><li>Must possess good IT experience (minimum 1 - 3 years) in a service related industry. </li><li>Must hold a degree / diploma in an IT discipline with excellent knowledge of IT skills like networking WAN & LAN, Microsoft applications, basic programming, and troubleshooting on Operating Systems. </li><li>A working knowledge of web development tools would be desirable. </li><li>Working knowledge in computer hardware & software, with a definite interest in helping customers benefit through the use of technology. </li><li>Aptitude to constantly update self of developments and innovations in an extremely volatile technical environment. </li><li>Ability to work independently even under pressure. </li><li>Deadline and target driven. </li><li>Excellent presentations skills. </li><li>Possess a valid DZ Driving licence. </li><li>Good planning and organizing skills. </li><li>Team Player </li><li>Possess high energy levels and enjoys challenge. </li><li>Ability to work effectively and build relationships with Internal as well as External DHL Customers. </li><li>Commercial attitude / business acumen. </li><li>Strong analytical & logical approach towards problem solving. </li></ul><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>
<div ><p ><font face="Calibri, sans-serif"><strong>1. JOB PURPOSE </strong></font></p><p ><font face="Calibri, sans-serif">The jobholder is responsible to actively promote DHL’S range of E-com products and services, liaise for the equipment, manage installation, support clients and impart training & system integrations. Train & support New E-Com Advisor, maintain e-Com Inventory </font></p><p ><font face="Calibri, sans-serif"><strong>2. PRINCIPAL ACCOUNTABILITIES </strong></font></p><p ><font face="Calibri, sans-serif">1. Install E-com tools for new customers and conduct capability demonstrations for new or potential customers to enhance the competitive advantage of using DHL for our customers. </font></p><p ><font face="Calibri, sans-serif">2. Provide customers – both internal & external user training through road shows and customer evenings respectively on E-com products both on current and new versions of the software to ensure smooth shipment processing for 100% accurate manifest data. </font></p><p ><font face="Calibri, sans-serif">3. Evaluate customer needs, provide solutions and customise the E-com products (software and hardware) to meet the customer’s need, without compromising DHL’s standards and also providing customers value-added services. </font></p><p ><font face="Calibri, sans-serif">4. Provide support and solutions to the sales team, with regards to any E-com products, training and accompany Sales Team to customer sites for presentations if needed to provide the customer effective utilisation of our systems. Install account rates on Easy Ship systems for customers, upon requests from Sales. </font></p><p ><font face="Calibri, sans-serif">5. Select appropriate hardware for each site dependant on volume of shipments / revenue, after consultation with eShippng & Customer Solution Manager to ensure the most effective utilization of technology. </font></p><p ><font face="Calibri, sans-serif">6. Evaluate competitor’s shipment processing systems & products via direct on-site comparison with DHL products, feedback from customers and / or any other means of competitor intelligence to drive continuous improvement of our products & systems. </font></p><p ><font face="Calibri, sans-serif">7. Ensure that all systems are in good condition, upgraded, tested and functioning properly before deploying to customers to ensure smooth transition with minimal disruption to the user’s business. </font></p><p ><font face="Calibri, sans-serif">8. Work closely with the Area team, DZ IT and KUL/PRG team to develop solutions and processes or modifications to existing products to continually exceed customer’s expectations and strengthen DHL’S stronghold as a market leader in the Air Express Industry, by providing value-added service via E-com products and customised solutions. </font></p><p ><font face="Calibri, sans-serif">9. Ensure that the Electronic Service Directory file is updated at all sites within the the first 3 weeks of every quarter and new courier guides sent to SPS customers every quarter to ensure data accuracy. </font></p><p ><font face="Calibri, sans-serif">10. Check and ensure 100% manifest data return from all SPS sites, as it results in significant cost savings for DHL. </font></p><p ><font face="Calibri, sans-serif">11. Provide weekly reports on time as and when requested by the eShippng & Customer Solution Manager. </font></p><p ><font face="Calibri, sans-serif">12. Ensure that all our customers using the E-com products are provided efficient and excellent customer service as regards – Logging in of all support calls immediately and attending to them within 24 hours, being on call 24 hours a day even whilst managing the E-com Duty Manager roster every alternate month to attend to any critical system failures for timely restoration, ensure systems are working at all times and in case of breakdown prompt arrangements are made for replacement and the DHL customer server is up at all times so that the external customers can download/upload data files when required. </font></p><p ><font face="Calibri, sans-serif">13. Ensure that all mail shot requests from Sales are promptly actioned and proper manifesting is done to ensure timely and accurate data is available to the network. </font></p><p ><font face="Calibri, sans-serif">14. Assist the Billing team with reports from client systems to identify any discrepancies in billing so that corrective action (credit notes) can be taken immediately contributing to achievement of DOS targets. </font></p><p ><font face="Calibri, sans-serif">15. Conduct a six monthly audit of all client systems and update files for hardware count, serial and model numbers and track calibration of scales to secure control over our systems and also quick recovery in case of breakdowns. </font></p><p ><font face="Calibri, sans-serif">16. Organise quarterly meetings with Service Centre Managers and team leaders to discuss any sites identified by couriers as potential for automation or customers with recurring problems like miscodes, etc. so that corrective action can be taken promptly. </font></p><p ><font face="Calibri, sans-serif">17. Ensure e-Com objectives are met & report monthly to the E-com Manager. </font></p><p ><font face="Calibri, sans-serif">18. e-AWB Allocation Management: Constant allocation of e-AWB to new & existing customers. Ensure maximum utilization of country’s e-AWB’s range </font></p><p ><font face="Calibri, sans-serif">19. Daily review and action of CSV pre-print requests and their conversion to e-Customers </font></p><p ><font face="Calibri, sans-serif">20. e-uploads Service level maintenance in line with annual KPI's </font></p><p ><font face="Calibri, sans-serif">21. Provide on-job training to new e-Com Advisors with complete overview of e-Com department and its objectives. </font></p><p ><font face="Calibri, sans-serif">22. Ensure that the e-Com Advisor is able to conduct his daily activities. </font></p><p ><font face="Calibri, sans-serif">23. Assisting fresh e-Com Advisors in supporting customer special requirements, S/w Issues and customer support. </font></p><p ><font face="Calibri, sans-serif">24. Ensure all aspects of customer service in relation to Customers using DHL's eCom tools and promotion of eCom tools. </font></p><p ><font face="Calibri, sans-serif">25. Stock Management: Raise and follow-up orders, secure stocks, maintain re-order level and conduct inventory of the e-Com Store. </font></p><p ><font face="Calibri, sans-serif">26. Monitoring Manual waybills supplies & taking actions in line with the process in place at any given time. </font></p><p ><font face="Calibri, sans-serif">27. Active participation in selling, coordination & implementation of integration projects as assigned by the eShippng & Customer Solution Manager. </font></p><p ><font face="Calibri, sans-serif"><strong>3. KNOWLEDGE, SKILLS AND EXPERIENCE </strong></font></p><p ></p><ul><li><font face="Calibri, sans-serif">Possess a BAC + 3 or TS in computer science </font></li><li><font face="Calibri, sans-serif">Excellent written as well as verbal communication skills in English. </font></li><li><font face="Calibri, sans-serif">Must possess good IT experience (minimum 1 - 3 years) in a service related industry. </font></li><li><font face="Calibri, sans-serif">Must hold a degree / diploma in an IT discipline with excellent knowledge of IT skills like networking WAN & LAN, Microsoft applications, basic programming, and troubleshooting on Operating Systems. </font></li><li><font face="Calibri, sans-serif">A working knowledge of web development tools would be desirable. </font></li><li><font face="Calibri, sans-serif">Working knowledge in computer hardware & software, with a definite interest in helping customers benefit through the use of technology. </font></li><li><font face="Calibri, sans-serif">Aptitude to constantly update self of developments and innovations in an extremely volatile technical environment. </font></li><li><font face="Calibri, sans-serif">Ability to work independently even under pressure. </font></li><li><font face="Calibri, sans-serif">Deadline and target driven. </font></li><li><font face="Calibri, sans-serif">Excellent presentations skills. </font></li><li><font face="Calibri, sans-serif">Possess a valid DZ Driving licence. </font></li><li><font face="Calibri, sans-serif">Good planning and organizing skills. </font></li><li><font face="Calibri, sans-serif">Team Player </font></li><li><font face="Calibri, sans-serif">Possess high energy levels and enjoys challenge. </font></li><li><font face="Calibri, sans-serif">Ability to work effectively and build relationships with Internal as well as External DHL Customers. </font></li><li><font face="Calibri, sans-serif">Commercial attitude / business acumen. </font></li><li><font face="Calibri, sans-serif">Strong analytical & logical approach towards problem solving. </font></li></ul><p ><font face="Calibri, sans-serif"><br></font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"></font></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our Global Team as Site Installation Technician – That will be based in Algiers, Algeria. Our global team: Siemens Healthineers is a leading global medical technology company. 70,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics, and molecular medicine, as well as digital health and enterprise services. Our culture: Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success. Your tasks and responsibilities: • Carry out the installations of medical imaging equipment. • Be the guarantor of the proper execution of the installations while respecting deadlines throughout the scope. • Ensure the satisfaction of our customers through my level of service and communication. • Carry out missions throughout the national territory. Your qualifications and experience: • Bachelor or Master degree in either electronics, electrical or automation engineering, and related field. • 3-5 years of experience in a similar role. • Previous experience in the Healthcare Sector and diagnostic imaging is highly advantageous. • A driving license (Category B) is a must. • Open to carry out missions throughout the national territory. • Good command of IT tools. • Good knowledge of English language. • Have a customer service sense and the ability to work independently. • Strong interpersonal skills, rigorous, dynamism, team spirit, availability, sense of responsibility and reliable. • Resident in in the wilaya of Algiers. Diversity & Inclusion: At Siemens Healthineers, we embrace and encourage different viewpoints, backgrounds, experiences, expertise, and idiosyncrasies. We encourage our employees to be themselves and empower them to unleash their true potential. This allows different ideas and approaches to thrive. We are on our way, taking one step at a time, all the time. We believe that our differences make us stronger and enable us to be the innovative company we pride ourselves on. Innovation comes from change, and change takes time and persistence. That‘s why we are working on diversity and inclusion every day. GDPR We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Join our Team
<br><p><strong>About this opportunity:</strong><br>We are now looking for a well-rounded and Senior Program Director to drive the delivery of 5G and 4G Core and Cloud solutions! You will be delivering the latest technology in a highly dynamic, fast-paced, competitive, and challenging multi-vendor environment.<br> <br><strong>What you will do:</strong><br>• Drive sophisticated 5G and 4G Core and Cloud engagements from initial scoping through delivery for Ericsson’s Customers in the Information and Communications Technology (ICT) industry<br>• Lead and empower local and global teams to deliver on-time, enhance profitability, and improve continuously, through strong governance and project controls<br>• Identify all milestones, obstacles, recommend and implement workable solutions, identify and mitigate risk, raise and resolve issues<br>• Lead change management including the definition of impacts to scope, budget, timeline, and quality with stakeholder agreement<br>• Build strong internal and external relationships<br>• Harvest and optimize best practices, create and share knowledge assets to industrialize delivery processes<br>• Promote a “one team” atmosphere and coach project team members to support their professional growth<br> <br><strong>The skills you bring:</strong><br>• Bachelor's degree in engineering, Computer Science, or related field.<br>• Minimum 10 years of experience as Program Manager, including Core and Cloud delivery<br>• Experience delivering physical, virtualized, and containerized Network Function projects<br>• Expertise in automating test and deployment processes<br>• Experience to Support sales teams to drive new business opportunities.<br>• Strong project control skills, with the ability to manage projects to meet targets and deadlines.<br>• Solid financial background and experience with business case development<br>• Highly developed risk-management skills<br>• Demonstrated accountability, customer-focused mindset, positive outlook, willingness to help others outside your assigned activities<br>• Strong relationship management experience with leadership, engineers, developers, support, and sales teams<br>• Innovative and creative problem-solving abilities.<br>• Certified Project Management Professional (PMP) or equivalent project management certification is preferred.<br>• Experience with solutions in the Packet Core and communication services platforms (e.g., Dual Mode Core, PCC/PCG, MME, EPG, SAPC, UDM, IMS VoLTE, IoT)<br>• Experience using automation and software management tools such as JIRA, Confluence or SharePoint.</p><br><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br> <br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Algeria (DZ) || Alger</p><br><br><p><strong>Req ID:</strong> 785036 </p><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b><span>Yassir</span></b><span> is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in </span><b><span>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</span></b><span>. It is backed (~</span><b><span>$200M in funding</span></b><span>) by VCs from Silicon Valley, Europe and other parts of the world. </span><br><span>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. </span><br><span>Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.</span><br><br><span>ABOUT THE ROLE</span><br> <span>We are seeking a highly skilled and experienced DevOps Engineer to join our Cloud Operations squad. The ideal candidate will have a strong background in building high-performance, scalable, mission-critical, and secure systems in the cloud to scale our infrastructure further with efficient tools such as Kubernetes and Terraform. You will drive the evolution of major parts of our growing platform, serving millions of customers across multiple countries. You will be joining our amazing and diverse team, learning and helping others to learn something new every day.</span><br> <br><br><p><b>Key Responsabilities </b></p><br><ul>
<li>Build and maintain scalable, cost-effective, and reliable systems with technologies such as Kubernetes in GCP cloud environment</li>
<li>Improve our CI/CD process and increase the level of automation at Yassir in order to increase our efficiency</li>
<li>Play a key role in handling incidents, and support engineering teams with their infrastructure needs</li>
<li>Develop infrastructure as code as required</li>
<li>Introduce processes, documentation, best practices, and tools that would help our engineering teams be more productive</li>
<li>Automate deployment and scaling processes to minimize downtime.</li>
<li>Continuously improve infrastructure and processes to increase efficiency and reduce costs.<br></li>
</ul><br><p><b>Key Requirements </b></p><br><strong><u>Technical Skills :</u></strong><br>
At least 8+ years of experience in a similar role building and maintaining large-scale, distributed infrastructure environments in the cloud
Strong experience with Linux administration and scripting languages (Bash, Python, TypeScript, etc)
Proven Experience working with Containers and Container Orchestration technologies such as Docker, Kubernetes
Proven Experience with configuration management tools such as Terraform, CDK for Terraform, Pulumi
Proven Experience working with cloud infrastructure and services (GCP, AWS, Azure) with at least 1 year of experience building and maintaining services in GCP
Previous experience with CI/CD processes
Previous experience with Node.JS or Python
Strong understanding of network protocols and security best practices.
Familiar with relational and non-relational database models (MySQL, PostgreSQL, MongoDB, and Redis)
Experience with ElasticSearch, LogStash, and Kibana is a plus
Experience with Prometheus and Grafana is a plus. <u><strong>Other key skills and traits :</strong></u><br>
Outstanding written & verbal communication skills
Demonstrated ability to prioritize, self-start, contribute under pressure, and meet tight deadlines
Highly organized, creative, and critical thinker
Strong problem-solving and analytical skills
Comfortable working in an entrepreneurial environment
Organized and obsessive about details
Hard-working, passionate, and looking to embrace the challenge
Bachelor's Degree in Computer Science or related field.
<br><br><p><b>Why You Should Join Yassir </b></p><br><ul>
<li>Join one of the fastest-growing tech companies in North Africa</li>
<li>Have a lasting impact on our company's culture</li>
<li>Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans</li>
<li>Work on some really hard technical challenges from identity infrastructure for Africans, digital payment networks to complex mapping and routing systems across the continent.</li>
<li>We are the first Algerian startup to go through Y Combinator program and we’re backed by top investors including Unpopular Ventures, Rebel Fund and DainTree.VC<br></li>
</ul><br> </div>