Architectural supervisor Jobs in Algeria
109 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.<br>Skills and Knowledge<br>• <br>Customer and Personal Service<br>- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.<br>• <br>Management of Financial Resources<br>- Determining how money will be spent to get the work done, and accounting for these expenditures.<br>• <br>Administration and Management -<br>Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.<br>• <br>Applied Business Knowledge<br>- Understanding market dynamics, enterprise level objectives and important aspects of the company’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.<br>• <br>Management of Material Resources<br>- Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.<br>CORE WORK ACTIVITIES<br>Developing and Maintaining Food and Beverage/Culinary Goals<br>• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.<br>• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.<br>• Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.<br>• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Strives to improve service performance.<br>Developing and Maintaining Budgets<br>• Develops and manages Food and Beverage budget.<br>• Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.<br>• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.<br>• Focuses on maintaining profit margins without compromising guest or employee satisfaction.<br>Leading Food and Beverage/Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.<br>• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).<br>• Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.<br>• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Empowers employees to provide excellent guest service.<br>• Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.<br>• Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).<br>• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Ensures employees are treated fairly and equitably.<br>• Coaches team by providing specific feedback to improve performance.<br>Additional Responsibilities<br>• Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.<br>• Order and purchase equipment and supplies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>Petrofac is a leading international service provider to the energy industry, with a diverse client portfolio including many of the world’s leading energy companies.</strong></span></span></p><br><p><span><span>We design, build, manage and maintain infrastructure for our clients. </span>We recruit, reward, and develop our people based on merit regardless of race, nationality, religion, gender, age, sexual orientation, marital status or disability. We value our people and treat everyone who works for or with Petrofac fairly and without discrimination.</span></p><br><p><span>The world is re-thinking its energy supply and energy security needs; planning for a phased transition to alternative energy sources. We are here to help our clients meet these evolving energy needs.</span></p><br><p><span>This is an exciting time to join us on this journey. </span></p><br><p><span>We support flexible working requests and have adopted a hybrid approach for most of our office-based roles. We ask employees to be present in the office at least three days per week.</span></p><br><p><span><strong>Are you ready to bring the right energy to Petrofac and help us deliver a better future for everyone?</strong></span></p><br><p><span><strong>Job Summary:</strong></span></p><br><p><span>The Senior Panel Operator plays a critical role in operating DCS Panel to support field pre-commissioning, commissioning, start-up & operation activities in an oil and gas process plant environment. This role requires strong technical knowledge of HMI/DCS operation, functionality of control & emergency system, plant systems, equipment operation and ability to work closely with commissioning and field operation, and a high level of HSSE awareness. The role reports to the Principal Engineer or Senior Engineer – Commissioning.</span></p><br><p><span><strong>Key Responsibilities:</strong></span></p><br><p><span><span>·</span>Perform and verify Loop Check, Cause & Effect, Logic & Functional Check activities with E&I during pre-commissioning / commissioning activities.</span></p><br><p><span><span>·</span>Support Field operation to monitor and record high pressure leak testing parameters from DCS.</span></p><br><p><span><span>·</span>Operate DCS Panel to conduct Machine Test Run of various Rotating equipment like Compressor, Pump, Fan, etc. as per project specification.</span></p><br><p><span><span>·</span>Operate & monitor DCS Panel during continuous / batch running of various sections of the Plant, Vendor Packages that are pre-commissioned, commissioned in staggered manner.</span></p><br><p><span><span>·</span>Support client to operate the DCS panel during plant startup & performance test or as and when required to facilitate smooth handover.</span></p><br><p><span><span>·</span>Continuously observe and regulate parameters like temperature, pressure, flow rate, and levels using DCS / HMI and other instruments. </span></p><br><p><span><span>·</span>Adjust controls and settings to maintain optimal operating conditions, ensuring product quality and plant efficiency. </span></p><br><p><span><span>·</span>Identify and resolve process abnormalities, malfunctions, or deviations from standard operating procedures. </span></p><br><p><span><span>·</span>Take appropriate actions during emergencies, including initiating shutdowns or coordinating with field operators. </span></p><br><p><span><span>·</span>Advise Field Operators to take corrective action, if anomalies are observed during plant operation from DCS.</span></p><br><p><span><span>·</span>Maintain accurate logs and records of operating parameters, activities, and any incidents. </span></p><br><p><span><span>·</span>Effectively communicate with other team members, supervisors, and relevant departments regarding operational status, issues, and required actions. </span></p><br><p><span><span>·</span>Conduct routine inspections, perform minor maintenance tasks, and report any necessary repairs. </span></p><br><p><span><span>·</span>Adhere to all safety regulations, procedures, and project guidelines to ensure a safe working environment. </span></p><br><p><span> <strong><u>Key Technical Competencies</u></strong></span></p><br><ol><li><p><span><strong>Pre-Commissioning and Commissioning Execution</strong></span></p><br><ul><li><p><span>Proficient in executing Loop Check, Cause & Effect, Logic & Functional Check activities in close coordination with E&I.</span></p><br></li><li><p><span>Proficient in performing run tests of various vendor packages from DCS, to achieve project performance guarantees.</span></p><br></li></ul></li><li><p><span><strong>Start-Up & Operational Transition</strong></span></p><br><ul><li><p><span>Hands-on experience in operating the DCS for supporting system start-ups including utility normalization, feed introduction, purging, and bringing systems to steady state.</span></p><br></li></ul></li><li><p><span><strong>Commissioning of Process Units</strong></span></p><br><ul><li><p><span>Strong understanding of process equipment (pumps, compressors, exchangers, vessels, etc.) and ability to operate them safely from DCS control room.</span></p><br></li></ul></li><li><p><span><strong>Permit-to-Work (PTW) & Isolation Activities</strong></span></p><br><ul><li><p><span>Competent in performing assessment studies before controlled bypassing of safety interlocks after relevant project approvals.</span></p><br></li><li><p><span>Thorough knowledge on cause & effect diagrams, process flow & ESDs to facilitate maintenance job.</span></p><br></li></ul></li><li><p><span><strong>Troubleshooting & Supervision</strong></span></p><br><ul><li><p><span>Able to identify process issues related to plant operations from DCS, perform initial diagnostics, and provide timely updates to commissioning leads.</span></p><br></li></ul></li></ol><p><span><strong><u>Key Soft Skills</u></strong></span></p><br><ol><li><p><span><strong>Leadership on the Commissioning Activity (when required)</strong></span></p><br><ul><li><p><span>Capable of leading large sized teams or subcontractors on-site, especially during critical activities, and acting as the control room interface with Field Engineers.</span></p><br></li></ul></li><li><p><span><strong>Job Organization & Time Management</strong></span></p><br><ul><li><p><span>Well-organized in planning daily tasks, shift requirements, and coordinating closely with other disciplines (mechanical, instrument, electrical).</span></p><br></li></ul></li><li><p><span><strong>Proactivity & Accountability</strong></span></p><br><ul><li><p><span>Demonstrates initiative in identifying abnormal behavior in plant operation, plan isolations & maintenance activities, suggest corrective actions to service departments for normalizing the plant operation, without waiting for direction.</span></p><br></li></ul></li><li><p><span><strong>HSSE Awareness & Compliance</strong></span></p><br><ul><li><p><span>Strong commitment to safety standards, adherence to Industry Safety rules, ensures compliance with PTW and actively promotes a safe working culture.</span></p><br></li></ul></li><li><p><span><strong>Communication & Teamwork</strong></span></p><br><ul><li><p><span>Maintains clear and concise communication with field operators, fostering a strong collaboration.</span></p><br></li></ul></li></ol><p><span><strong> <u>Minimum Qualifications & Experience:</u></strong></span></p><br><ul><li><p><span>Technical diploma or certificate in Process Operations, Chemical Engineering, or relevant discipline.</span></p><br></li><li><p><span>10+ years of relevant experience of DCS operation in oil and gas industry, with at least 5 years in commissioning and start-up roles.</span></p><br></li><li><p><span>Demonstrated commissioning experience in operating process plants (e.g., gas treatment, refining, petrochemical).</span></p><br></li><li><p><span>Solid understanding of process equipment, instrumentation, and piping systems.</span></p><br></li><li><p><span>Familiarity with control room coordination, P&IDs, equipment datasheets, and isolation plans.</span></p><br></li></ul><p><span><span>Proven commitment to safety, quality, and operational excellence</span></span></p><br><p>#LI-HS1</p><br>
Additional Information <br> <br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>Petrofac is a leading international service provider to the energy industry, with a diverse client portfolio including many of the world’s leading energy companies.</strong></span></span></p><br><p><span><span>We design, build, manage and maintain infrastructure for our clients. </span>We recruit, reward, and develop our people based on merit regardless of race, nationality, religion, gender, age, sexual orientation, marital status or disability. We value our people and treat everyone who works for or with Petrofac fairly and without discrimination.</span></p><br><p><span>The world is re-thinking its energy supply and energy security needs; planning for a phased transition to alternative energy sources. We are here to help our clients meet these evolving energy needs.</span></p><br><p><span>This is an exciting time to join us on this journey. </span></p><br><p><span>We support flexible working requests and have adopted a hybrid approach for most of our office-based roles. We ask employees to be present in the office at least three days per week.</span></p><br><p><span><strong>Are you ready to bring the right energy to Petrofac and help us deliver a better future for everyone?</strong></span></p><br><p><span><strong>Job Summary:</strong></span></p><br><p>The Senior Panel Operator plays a critical role in operating DCS Panel to support field pre-commissioning, commissioning, start-up & operation activities in an oil and gas process plant environment. This role requires strong technical knowledge of HMI/DCS operation, functionality of control & emergency system, plant systems, equipment operation and ability to work closely with commissioning and field operation, and a high level of HSSE awareness. The role reports to the Principal Engineer or Senior Engineer – Commissioning.</p><br><p><strong>Key Responsibilities:</strong></p><br><p><span><span>·</span></span>Perform and verify Loop Check, Cause & Effect, Logic & Functional Check activities with E&I during pre-commissioning / commissioning activities.</p><br><p><span><span>·</span></span>Support Field operation to monitor and record high pressure leak testing parameters from DCS.</p><br><p><span><span>·</span></span>Operate DCS Panel to conduct Machine Test Run of various Rotating equipment like Compressor, Pump, Fan, etc. as per project specification.</p><br><p><span><span>·</span></span>Operate & monitor DCS Panel during continuous / batch running of various sections of the Plant, Vendor Packages that are pre-commissioned, commissioned in staggered manner.</p><br><p><span><span>·</span></span>Support client to operate the DCS panel during plant startup & performance test or as and when required to facilitate smooth handover.</p><br><p><span><span>·</span></span>Continuously observe and regulate parameters like temperature, pressure, flow rate, and levels using DCS / HMI and other instruments. </p><br><p><span><span>·</span></span>Adjust controls and settings to maintain optimal operating conditions, ensuring product quality and plant efficiency. </p><br><p><span><span>·</span></span>Identify and resolve process abnormalities, malfunctions, or deviations from standard operating procedures. </p><br><p><span><span>·</span></span>Take appropriate actions during emergencies, including initiating shutdowns or coordinating with field operators. </p><br><p><span><span>·</span></span>Advise Field Operators to take corrective action, if anomalies are observed during plant operation from DCS.</p><br><p><span><span>·</span></span>Maintain accurate logs and records of operating parameters, activities, and any incidents. </p><br><p><span><span>·</span></span>Effectively communicate with other team members, supervisors, and relevant departments regarding operational status, issues, and required actions. </p><br><p><span><span>·</span></span>Conduct routine inspections, perform minor maintenance tasks, and report any necessary repairs. </p><br><p><span><span>·</span></span>Adhere to all safety regulations, procedures, and project guidelines to ensure a safe working environment. </p><br><p> <strong><u>Key Technical Competencies</u></strong></p><br><ol><li><p><strong>Pre-Commissioning and Commissioning Execution</strong></p><br><ul><li><p>Proficient in executing Loop Check, Cause & Effect, Logic & Functional Check activities in close coordination with E&I.</p><br></li><li><p>Proficient in performing run tests of various vendor packages from DCS, to achieve project performance guarantees.</p><br></li></ul></li><li><p><strong>Start-Up & Operational Transition</strong></p><br><ul><li><p>Hands-on experience in operating the DCS for supporting system start-ups including utility normalization, feed introduction, purging, and bringing systems to steady state.</p><br></li></ul></li><li><p><strong>Commissioning of Process Units</strong></p><br><ul><li><p>Strong understanding of process equipment (pumps, compressors, exchangers, vessels, etc.) and ability to operate them safely from DCS control room.</p><br></li></ul></li><li><p><strong>Permit-to-Work (PTW) & Isolation Activities</strong></p><br><ul><li><p>Competent in performing assessment studies before controlled bypassing of safety interlocks after relevant project approvals.</p><br></li><li><p>Thorough knowledge on cause & effect diagrams, process flow & ESDs to facilitate maintenance job.</p><br></li></ul></li><li><p><strong>Troubleshooting & Supervision</strong></p><br><ul><li><p>Able to identify process issues related to plant operations from DCS, perform initial diagnostics, and provide timely updates to commissioning leads.</p><br></li></ul></li></ol><p><strong><u>Key Soft Skills</u></strong></p><br><ol><li><p><strong>Leadership on the Commissioning Activity (when required)</strong></p><br><ul><li><p>Capable of leading large sized teams or subcontractors on-site, especially during critical activities, and acting as the control room interface with Field Engineers.</p><br></li></ul></li><li><p><strong>Job Organization & Time Management</strong></p><br><ul><li><p>Well-organized in planning daily tasks, shift requirements, and coordinating closely with other disciplines (mechanical, instrument, electrical).</p><br></li></ul></li><li><p><strong>Proactivity & Accountability</strong></p><br><ul><li><p>Demonstrates initiative in identifying abnormal behavior in plant operation, plan isolations & maintenance activities, suggest corrective actions to service departments for normalizing the plant operation, without waiting for direction.</p><br></li></ul></li><li><p><strong>HSSE Awareness & Compliance</strong></p><br><ul><li><p>Strong commitment to safety standards, adherence to Industry Safety rules, ensures compliance with PTW and actively promotes a safe working culture.</p><br></li></ul></li><li><p><strong>Communication & Teamwork</strong></p><br><ul><li><p>Maintains clear and concise communication with field operators, fostering a strong collaboration.</p><br></li></ul></li></ol><p><strong> <u>Minimum Qualifications & Experience:</u></strong></p><br><ul><li><p>Technical diploma or certificate in Process Operations, Chemical Engineering, or relevant discipline.</p><br></li><li><p>10+ years of relevant experience of DCS operation in oil and gas industry, with at least 5 years in commissioning and start-up roles.</p><br></li><li><p>Demonstrated commissioning experience in operating process plants (e.g., gas treatment, refining, petrochemical).</p><br></li><li><p>Solid understanding of process equipment, instrumentation, and piping systems.</p><br></li><li><p>Familiarity with control room coordination, P&IDs, equipment datasheets, and isolation plans.</p><br></li><li><p>Proven commitment to safety, quality, and operational excellence.</p><br></li></ul><p><span> #LI-HS1</span></p><br>
Additional Information <br> <br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists in the management of the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security/Loss Prevention Operations<br>• Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.<br>• Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.<br>• Assists in the development of detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.<br>• Complies with applicable federal, state and local law and safety regulations.<br>• Follows proper key control guidelines in loss prevention and in the property.<br>• Develops a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.<br>• Incorporates into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.<br>• Follows Duty of Care process for the protection of guests and employees.<br>• Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Implements action plans to monitor and control risk.<br>• Monitors all unusual activities in and around the property that would impair the well being of guests and employees.<br>• Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.<br>• Oversees and guides the efforts of the Accident Prevention Committee.<br>• Oversees first aid program for guests and employees.<br>• Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.<br>Ensuring Exceptional Customer Service<br>• Meet quality standards and customer expectations on a daily basis.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Additional Responsibilities<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Develops liaison with local law enforcement and emergency services.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>Petrofac is a leading international service provider to the energy industry, with a diverse client portfolio including many of the world’s leading energy companies.</strong></span></span></p><br><p><span><span>We design, build, manage and maintain infrastructure for our clients. </span>We recruit, reward, and develop our people based on merit regardless of race, nationality, religion, gender, age, sexual orientation, marital status or disability. We value our people and treat everyone who works for or with Petrofac fairly and without discrimination.</span></p><br><p><span>The world is re-thinking its energy supply and energy security needs; planning for a phased transition to alternative energy sources. We are here to help our clients meet these evolving energy needs.</span></p><br><p><span>This is an exciting time to join us on this journey. </span></p><br><p><span>We support flexible working requests and have adopted a hybrid approach for most of our office-based roles. We ask employees to be present in the office at least three days per week.</span></p><br><p><span><strong>Are you ready to bring the right energy to Petrofac and help us deliver a better future for everyone?</strong></span></p><br><p><span><strong>Job Summary:</strong></span></p><br><p>The Senior Panel Operator plays a critical role in operating DCS Panel to support field pre-commissioning, commissioning, start-up & operation activities in an oil and gas process plant environment. This role requires strong technical knowledge of HMI/DCS operation, functionality of control & emergency system, plant systems, equipment operation and ability to work closely with commissioning and field operation, and a high level of HSSE awareness. The role reports to the Principal Engineer or Senior Engineer – Commissioning.</p><br><p><strong>Key Responsibilities:</strong></p><br><p><span><span>·</span></span>Perform and verify Loop Check, Cause & Effect, Logic & Functional Check activities with E&I during pre-commissioning / commissioning activities.</p><br><p><span><span>·</span></span>Support Field operation to monitor and record high pressure leak testing parameters from DCS.</p><br><p><span><span>·</span></span>Operate DCS Panel to conduct Machine Test Run of various Rotating equipment like Compressor, Pump, Fan, etc. as per project specification.</p><br><p><span><span>·</span></span>Operate & monitor DCS Panel during continuous / batch running of various sections of the Plant, Vendor Packages that are pre-commissioned, commissioned in staggered manner.</p><br><p><span><span>·</span></span>Support client to operate the DCS panel during plant startup & performance test or as and when required to facilitate smooth handover.</p><br><p><span><span>·</span></span>Continuously observe and regulate parameters like temperature, pressure, flow rate, and levels using DCS / HMI and other instruments. </p><br><p><span><span>·</span></span>Adjust controls and settings to maintain optimal operating conditions, ensuring product quality and plant efficiency. </p><br><p><span><span>·</span></span>Identify and resolve process abnormalities, malfunctions, or deviations from standard operating procedures. </p><br><p><span><span>·</span></span>Take appropriate actions during emergencies, including initiating shutdowns or coordinating with field operators. </p><br><p><span><span>·</span></span>Advise Field Operators to take corrective action, if anomalies are observed during plant operation from DCS.</p><br><p><span><span>·</span></span>Maintain accurate logs and records of operating parameters, activities, and any incidents. </p><br><p><span><span>·</span></span>Effectively communicate with other team members, supervisors, and relevant departments regarding operational status, issues, and required actions. </p><br><p><span><span>·</span></span>Conduct routine inspections, perform minor maintenance tasks, and report any necessary repairs. </p><br><p><span><span>·</span></span>Adhere to all safety regulations, procedures, and project guidelines to ensure a safe working environment. </p><br><p> <strong><u>Key Technical Competencies</u></strong></p><br><ol><li><p><strong>Pre-Commissioning and Commissioning Execution</strong></p><br><ul><li><p>Proficient in executing Loop Check, Cause & Effect, Logic & Functional Check activities in close coordination with E&I.</p><br></li><li><p>Proficient in performing run tests of various vendor packages from DCS, to achieve project performance guarantees.</p><br></li></ul></li><li><p><strong>Start-Up & Operational Transition</strong></p><br><ul><li><p>Hands-on experience in operating the DCS for supporting system start-ups including utility normalization, feed introduction, purging, and bringing systems to steady state.</p><br></li></ul></li><li><p><strong>Commissioning of Process Units</strong></p><br><ul><li><p>Strong understanding of process equipment (pumps, compressors, exchangers, vessels, etc.) and ability to operate them safely from DCS control room.</p><br></li></ul></li><li><p><strong>Permit-to-Work (PTW) & Isolation Activities</strong></p><br><ul><li><p>Competent in performing assessment studies before controlled bypassing of safety interlocks after relevant project approvals.</p><br></li><li><p>Thorough knowledge on cause & effect diagrams, process flow & ESDs to facilitate maintenance job.</p><br></li></ul></li><li><p><strong>Troubleshooting & Supervision</strong></p><br><ul><li><p>Able to identify process issues related to plant operations from DCS, perform initial diagnostics, and provide timely updates to commissioning leads.</p><br></li></ul></li></ol><p><strong><u>Key Soft Skills</u></strong></p><br><ol><li><p><strong>Leadership on the Commissioning Activity (when required)</strong></p><br><ul><li><p>Capable of leading large sized teams or subcontractors on-site, especially during critical activities, and acting as the control room interface with Field Engineers.</p><br></li></ul></li><li><p><strong>Job Organization & Time Management</strong></p><br><ul><li><p>Well-organized in planning daily tasks, shift requirements, and coordinating closely with other disciplines (mechanical, instrument, electrical).</p><br></li></ul></li><li><p><strong>Proactivity & Accountability</strong></p><br><ul><li><p>Demonstrates initiative in identifying abnormal behavior in plant operation, plan isolations & maintenance activities, suggest corrective actions to service departments for normalizing the plant operation, without waiting for direction.</p><br></li></ul></li><li><p><strong>HSSE Awareness & Compliance</strong></p><br><ul><li><p>Strong commitment to safety standards, adherence to Industry Safety rules, ensures compliance with PTW and actively promotes a safe working culture.</p><br></li></ul></li><li><p><strong>Communication & Teamwork</strong></p><br><ul><li><p>Maintains clear and concise communication with field operators, fostering a strong collaboration.</p><br></li></ul></li></ol><p><strong> <u>Minimum Qualifications & Experience:</u></strong></p><br><ul><li><p>Technical diploma or certificate in Process Operations, Chemical Engineering, or relevant discipline.</p><br></li><li><p>10+ years of relevant experience of DCS operation in oil and gas industry, with at least 5 years in commissioning and start-up roles.</p><br></li><li><p>Demonstrated commissioning experience in operating process plants (e.g., gas treatment, refining, petrochemical).</p><br></li><li><p>Solid understanding of process equipment, instrumentation, and piping systems.</p><br></li><li><p>Familiarity with control room coordination, P&IDs, equipment datasheets, and isolation plans.</p><br></li><li><p>Proven commitment to safety, quality, and operational excellence.</p><br></li></ul><p>#LI-HS1</p><br>
Additional Information <br> <br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Teams <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Maintaining Guest Services and Front Desk Goals<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Strives to improve service performance.<br>• Provides immediate assistance to guests as requested.<br>• Ensures employees understand customer service expectations and parameters.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>Implementing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.<br>• Manages payroll administration.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Participates in employee progressive discipline procedures.<br>• Uses all available on the job training tools for employees.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises on-going training initiatives and conducts training when appropriate.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Maintains high visibility in public areas during peak times.<br>• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>• Performs Front Desk duties in high demand times.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities <br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>