وظائف لخريجي كلية التجارة انجليزى في الجزائر

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Prospect and visit new clients. Present and promote products/services. Negotiate and close sales. Ensure client follow-up and loyalty. Regularly report on commercial activity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Training in commerce or equivalent. Field sales experience desired. Mastery of English (oral and written). Good negotiation skills, autonomy, and results orientation.</p><p></p></section>

<p>PROF. MEHDI</p><p>Personal Information</p><p>Name: Mohamed El Mehdi Hamidatou</p><p>Nationality: Algerian</p><p>Profile</p><p>I am an experienced online teacher with strong communication skills and a passion for helping middle school students learn English effectively. I have three years of teaching experience and excellent online teaching abilities. I am also proficient in using modern educational tools and creating an interactive learning environment.</p><p>Skills</p><ul><li>Online teaching</li><li>Lesson planning</li><li>Classroom management</li><li>Strong communication skills</li><li>Excellent command of English</li></ul><p>Experience</p><ul><li>Three years of experience in teaching English online.</li><li>Teaching middle school students using modern and effective methods</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Provide English lessons tailored to students' levels. Develop comprehension, oral, and written expression skills. Design teaching materials and assessments. Monitor student progress and propose remedial actions. Participate in the school's educational and cultural activities. Foster a dynamic and motivating learning environment.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >University degree in English language or equivalent.</font></font></li><li><font dir="auto" ><font dir="auto" >Desired teaching experience.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent command of spoken and written English.</font></font></li><li><font dir="auto" ><font dir="auto" >Good teaching skills and interpersonal ease.</font></font></li><li><font dir="auto" ><font dir="auto" >Sense of listening, rigor and creativity.</font></font></li><li><font dir="auto" ><font dir="auto" >If you match this profile, please send your CV by clicking on the "Apply" tab.</font></font></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an enthusiastic and committed English Language Teacher to plan, prepare and deliver high-quality lessons that meet the needs of a diverse range of learners, considering individual learning styles and preferences. In this role, you will ensure that all teaching aligns with British Council Global Teaching Standards, as well as organisational expectations and learner needs, while continuously monitoring student progress and providing regular, constructive feedback to support performance and encourage learner autonomy.</p> <p>You will take an active role in maintaining excellence in teaching and learning by engaging in ongoing professional development and performance management, ensuring that your practice reflects the latest developments in English Language Teaching and contributes to the organisation s reputation for quality. Working as part of a collaborative teaching team, you will attend staff meetings and contribute to the development, evaluation and improvement of courses, materials and services so they continue to meet the evolving needs of students.</p> <p>Beyond the classroom, you will support the teaching centre s wider activities and plans, assisting with local marketing and promotional initiatives and helping deliver an outstanding customer experience through clear communication and effective information sharing with students. You will also complete all teaching-related administrative tasks to a high standard, consistently demonstrating professional responsibility and upholding the organisation s values in all aspects of your work.</p> <p>Building and maintaining positive relationships with students and colleagues will be central to your role, alongside promoting awareness of the British Council s cultural relations mission. You will encourage learners to develop an understanding of the UK, its values and culture, and create opportunities for meaningful intercultural engagement both inside and outside the classroom.</p> <p>You will also ensure full compliance with organisational policies and guidelines, particularly in relation to safeguarding, data protection, equality, diversity and inclusion, special educational needs and disability, and health and safety, maintaining a safe, inclusive and supportive learning environment for all.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Essential</p> <ul> <li>Language proficiency: Near native English; CEFR C2 / IELTS Academic 8.0+ in all four skills</li> <li>Cambridge CELTA/Trinity Certificate TESOL (TEFLi) or equivalent</li> <li>You will be required to join the British Council Teacher Support Programme (TSP)</li> </ul> <p>Desirable</p> <ul> <li>Up to 2 years post-certificate experience (TEFLi) (and/or equivalent to 1,200 hours). Experience in teaching relevant age groups to be specified by the centre <br>Primary aged 6 to 10 (400+ hours) <br>Lower Secondary aged 11 to 14 (800+ hours) <br>Upper Secondary aged 15 to 17 (400+ hours) <br>University/Vocational students aged 18 to 25 (400+hours) <br>Adults General English 18+ (800+ hours)</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Prepare and lead quality courses. Assess learner levels and ensure their progress. Design or adapt teaching materials. Track learner attendance and results. Participate in pedagogical meetings when necessary. Maintain professional communication with learners and administration.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University degree in languages, translation, literature, didactics, or equivalent field. Excellent command of the taught language (C1/C2 level or native speaker preferred). Teaching experience appreciated (in-person and/or online). Good command of digital tools and video conferencing platforms. Excellent pedagogical and interpersonal skills. Sense of organization, punctuality, and professionalism. Ability to adapt courses to different levels (A1-C2 according to CEFR). Aptitude to work with children, adolescents, and/or adults. Team spirit and sense of responsibility.</p><ul><li>Excellent oral and written communication.</li><li>Active pedagogy and ability to motivate learners.</li><li>Mastery of language teaching methods.</li><li>Ability to manage groups or individual courses.</li><li>Adaptability and autonomy.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure the achievement of the company's qualitative and quantitative objectives. Develop and support the sales force. Improve product visibility and availability at points of sale. Submit periodic reports and analyses on time with proposed action plans. Fill out the daily dashboard recording actual and detailed sales. Conduct competitive intelligence. Coordinate Trade Marketing actions and contribute to their success. Handle customer complaints. Organize routes (coverage). Minimum three (03) years of experience in a similar position. Bac + 2 in commerce or equivalent diploma. Team management. Mastery of sales techniques. Computer skills (Mastery of the Office pack). Driving license (PL VL Motorcycle). Foreign languages.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum Three (03) years of experience in a similar position</li><li>Bac + 2 in commerce or equivalent diploma</li><li>Team management</li><li><font dir="auto" ><font dir="auto" >Mastery of sales techniques</font></font></li><li><font dir="auto" ><font dir="auto" >Computer skills (Proficient in Microsoft Office)</font></font></li><li><font dir="auto" ><font dir="auto" >PL VL Motorcycle License</font></font></li><li><font dir="auto" ><font dir="auto" >Foreign languages</font></font></li><li><font dir="auto" ><font dir="auto" >French</font></font></li></ul><p></p></section>

<p><font dir="auto" ><font dir="auto" >Develop and monitor marketing activities. Manage digital communication and social media. Create marketing materials (catalogues, brochures, content). Organize promotional campaigns and events. Analyze the market and monitor the competition.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p>Formation en marketing/communication ou commerce. Maîtrise des outils digitaux et bureautiques. Créativité, organisation et bon relationnel. Connaissance du secteur chauffage/plomberie est un plus.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop sales and strategic accounts. Manage tenders and negotiations. Develop commercial action plans. Conduct competitive intelligence. Contribute to commercial strategy.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Candidate Profile</h2><p>Bac+4/5 in commerce or equivalent. Proven experience in a similar role.</p><h3>Skills</h3><ul><li>Commercial Analysis</li><li>Complex Negotiation</li><li>Project Management</li><li>Strategic Vision</li><li>Results Orientation</li></ul><p>If you match this profile, please send your CV by clicking on the apply tab</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Register and process customer orders. Ensure follow-up of deliveries and deadlines. Manage invoicing and commercial documents. Act as the interface between customers, sales representatives, and logistics. Process customer complaints. Update customer databases. Develop sales reports.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Training in commerce, management, or equivalent</li><li>Experience in a similar role appreciated</li><li>Good command of office tools (Excel, ERP)</li><li>Good communication skills</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Prospect for new clients. Identify client needs and propose appropriate solutions. Work and ensure follow-up of commercial offers. Negotiate and close sales. Retain existing clients. Ensure follow-up of orders and payments. Regularly report on commercial activity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bac+2 Bac+5 in Commerce, Marketing or equivalent. Experience desired in a similar position. Excellent communication and negotiation skills.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Traveling Sales Representative</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >Prospect for new clients in the assigned sector.</font></font></li> <li><font dir="auto" ><font dir="auto" >Conduct regular visits to clients.</font></font></li> <li><font dir="auto" ><font dir="auto" >Present the company's products or services.</font></font></li> <li><font dir="auto" ><font dir="auto" >Negotiate commercial terms and conclude sales.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the monitoring of orders and deliveries.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare activity and sales reports.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Minimum 2 years' experience in sales or commerce.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good negotiation and communication skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of organization and autonomy.</font></font></li></ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Sales Administrative Assistant</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >Enter and process customer orders</font></font></li> <li><font dir="auto" ><font dir="auto" >Track deliveries and deliveries</font></font></li> <li><font dir="auto" ><font dir="auto" >prepare invoices and commercial documents</font></font></li> <li>G rer les r clamations clients</li> <li><font dir="auto" ><font dir="auto" >Ensure coordination with internal teams</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Bac+2/3 in management, commerce or equivalent</font></font></li> <li><font dir="auto" ><font dir="auto" >1-3 years of experience in a similar position</font></font></li> <li><font dir="auto" ><font dir="auto" >My proficiency with office software (Excel, ERP)</font></font></li> <li><font dir="auto" ><font dir="auto" >Good interpersonal skills and organizational skills</font></font></li></ul></div></section>

<p>Manage social networks and create digital content. Manage online advertising campaigns. Monitor digital performance (traffic, engagement, results). Update the website and digital materials. Develop brand awareness on the internet.</p><p><strong>Desired Candidate Profile</strong></p><p>Training in digital marketing, communication or commerce. Mastery of social networks and digital tools. Knowledge of online advertising (Google Ads, Meta Ads). Creativity, autonomy and analytical skills.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Welcome and guide customers. Sell and issue tickets according to current procedures. Manage reservations, modifications, and cancellations. Collect payments and ensure cash register maintenance. Inform customers about schedules, fares, and travel or access conditions. Handle first-level complaints.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bac or Bac+2 in commerce, management, tourism, or equivalent. Experience in a similar role is an asset. Good command of computer tools.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>1. JOB PURPOSE </strong></p><br><br><p>The jobholder is responsible to actively promote DHL’S range of E-com products and services, liaise for the equipment, manage installation, support clients and impart training &amp; system integrations. Train &amp; support New E-Com Advisor, maintain e-Com Inventory </p><br><br><p><strong>2. PRINCIPAL ACCOUNTABILITIES </strong></p><br><br><p>1. Install E-com tools for new customers and conduct capability demonstrations for new or potential customers to enhance the competitive advantage of using DHL for our customers. </p><br><br><p>2. Provide customers – both internal &amp; external user training through road shows and customer evenings respectively on E-com products both on current and new versions of the software to ensure smooth shipment processing for 100% accurate manifest data. </p><br><br><p>3. Evaluate customer needs, provide solutions and customise the E-com products (software and hardware) to meet the customer’s need, without compromising DHL’s standards and also providing customers value-added services. </p><br><br><p>4. Provide support and solutions to the sales team, with regards to any E-com products, training and accompany Sales Team to customer sites for presentations if needed to provide the customer effective utilisation of our systems. Install account rates on Easy Ship systems for customers, upon requests from Sales. </p><br><br><p>5. Select appropriate hardware for each site dependant on volume of shipments / revenue, after consultation with eShippng &amp; Customer Solution Manager to ensure the most effective utilization of technology. </p><br><br><p>6. Evaluate competitor’s shipment processing systems &amp; products via direct on-site comparison with DHL products, feedback from customers and / or any other means of competitor intelligence to drive continuous improvement of our products &amp; systems. </p><br><br><p>7. Ensure that all systems are in good condition, upgraded, tested and functioning properly before deploying to customers to ensure smooth transition with minimal disruption to the user’s business. </p><br><br><p>8. Work closely with the Area team, DZ IT and KUL/PRG team to develop solutions and processes or modifications to existing products to continually exceed customer’s expectations and strengthen DHL’S stronghold as a market leader in the Air Express Industry, by providing value-added service via E-com products and customised solutions. </p><br><br><p>9. Ensure that the Electronic Service Directory file is updated at all sites within the the first 3 weeks of every quarter and new courier guides sent to SPS customers every quarter to ensure data accuracy. </p><br><br><p>10. Check and ensure 100% manifest data return from all SPS sites, as it results in significant cost savings for DHL. </p><br><br><p>11. Provide weekly reports on time as and when requested by the eShippng &amp; Customer Solution Manager. </p><br><br><p>12. Ensure that all our customers using the E-com products are provided efficient and excellent customer service as regards – Logging in of all support calls immediately and attending to them within 24 hours, being on call 24 hours a day even whilst managing the E-com Duty Manager roster every alternate month to attend to any critical system failures for timely restoration, ensure systems are working at all times and in case of breakdown prompt arrangements are made for replacement and the DHL customer server is up at all times so that the external customers can download/upload data files when required. </p><br><br><p>13. Ensure that all mail shot requests from Sales are promptly actioned and proper manifesting is done to ensure timely and accurate data is available to the network. </p><br><br><p>14. Assist the Billing team with reports from client systems to identify any discrepancies in billing so that corrective action (credit notes) can be taken immediately contributing to achievement of DOS targets. </p><br><br><p>15. Conduct a six monthly audit of all client systems and update files for hardware count, serial and model numbers and track calibration of scales to secure control over our systems and also quick recovery in case of breakdowns. </p><br><br><p>16. Organise quarterly meetings with Service Centre Managers and team leaders to discuss any sites identified by couriers as potential for automation or customers with recurring problems like miscodes, etc. so that corrective action can be taken promptly. </p><br><br><p>17. Ensure e-Com objectives are met &amp; report monthly to the E-com Manager. </p><br><br><p>18. e-AWB Allocation Management: Constant allocation of e-AWB to new &amp; existing customers. Ensure maximum utilization of country’s e-AWB’s range </p><br><br><p>19. Daily review and action of CSV pre-print requests and their conversion to e-Customers </p><br><br><p>20. e-uploads Service level maintenance in line with annual KPI's </p><br><br><p>21. Provide on-job training to new e-Com Advisors with complete overview of e-Com department and its objectives. </p><br><br><p>22. Ensure that the e-Com Advisor is able to conduct his daily activities. </p><br><br><p>23. Assisting fresh e-Com Advisors in supporting customer special requirements, S/w Issues and customer support. </p><br><br><p>24. Ensure all aspects of customer service in relation to Customers using DHL's eCom tools and promotion of eCom tools. </p><br><br><p>25. Stock Management: Raise and follow-up orders, secure stocks, maintain re-order level and conduct inventory of the e-Com Store. </p><br><br><p>26. Monitoring Manual waybills supplies &amp; taking actions in line with the process in place at any given time. </p><br><br><p>27. Active participation in selling, coordination &amp; implementation of integration projects as assigned by the eShippng &amp; Customer Solution Manager. </p><br><br><p><strong>3. KNOWLEDGE, SKILLS AND EXPERIENCE </strong></p><br><br><br><ul><li>Possess a BAC + 3 or TS in computer science </li><li>Excellent written as well as verbal communication skills in English. </li><li>Must possess good IT experience (minimum 1 - 3 years) in a service related industry. </li><li>Must hold a degree / diploma in an IT discipline with excellent knowledge of IT skills like networking WAN &amp; LAN, Microsoft applications, basic programming, and troubleshooting on Operating Systems. </li><li>A working knowledge of web development tools would be desirable. </li><li>Working knowledge in computer hardware &amp; software, with a definite interest in helping customers benefit through the use of technology. </li><li>Aptitude to constantly update self of developments and innovations in an extremely volatile technical environment. </li><li>Ability to work independently even under pressure. </li><li>Deadline and target driven. </li><li>Excellent presentations skills. </li><li>Possess a valid DZ Driving licence. </li><li>Good planning and organizing skills. </li><li>Team Player </li><li>Possess high energy levels and enjoys challenge. </li><li>Ability to work effectively and build relationships with Internal as well as External DHL Customers. </li><li>Commercial attitude / business acumen. </li><li>Strong analytical &amp; logical approach towards problem solving. </li></ul><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Define and implement purchasing strategy. Select, negotiate and manage suppliers. Supervise supplies, stocks and transport. Ensure compliance with supply deadlines and track orders until reception. Ensure effective communication with internal departments and external partners to streamline the purchasing process and ensure deadlines are met. Optimize costs, deadlines and logistics flows. Monitor performance indicators. Ensure compliance with quality, safety and conformity requirements. Analyze final project results and their margins and report to management. Capitalize and share lessons learned with different stakeholders.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Level of study: Bachelor's degree or higher.</li><li>Degree: Management, Technical Sales, DEUA Mechanics.</li><li>Proficiency in negotiation techniques, supplier management and computer tools.</li><li>Analytical skills, autonomy, rigor and organizational skills.</li><li>Good level of French; English is an advantage.</li><li>Complementary training: Management.</li><li>Experience: 2 years or more in Logistics, Supply Chain, Commerce or Management.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop and manage the client portfolio of the Eastern region. Ensure the achievement of sales and distribution objectives. Supervise and support the commercial team in the field. Monitor commercial performance and analyze sales. Prospect for new clients and develop brand presence. Ensure follow-up of key accounts and distributors in the region. Ensure the proper execution of the commercial strategy.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bac+3 Bac+5 in commerce, marketing or equivalent</li><li>Experience in a commercial function, ideally in management</li><li>Good knowledge of the field and the local market</li><li>Driving license mandatory</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop and manage the client portfolio of the area. Ensure the achievement of sales and distribution objectives. Supervise and support the sales team in the field. Monitor commercial performance and analyze sales. Prospect new clients and develop brand presence. Ensure follow-up of key accounts and distributors in the region. Ensure the proper execution of the commercial strategy.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bac+3 Bac+5 in commerce, marketing or equivalent. Experience in a commercial function, ideally in management. Good knowledge of the field and the local market. Driving license mandatory.</p><p></p></section>

<div ><p ><font face="Calibri, sans-serif"><strong>1. JOB PURPOSE </strong></font></p><p ><font face="Calibri, sans-serif">The jobholder is responsible to actively promote DHL’S range of E-com products and services, liaise for the equipment, manage installation, support clients and impart training & system integrations. Train & support New E-Com Advisor, maintain e-Com Inventory </font></p><p ><font face="Calibri, sans-serif"><strong>2. PRINCIPAL ACCOUNTABILITIES </strong></font></p><p ><font face="Calibri, sans-serif">1. Install E-com tools for new customers and conduct capability demonstrations for new or potential customers to enhance the competitive advantage of using DHL for our customers. </font></p><p ><font face="Calibri, sans-serif">2. Provide customers – both internal & external user training through road shows and customer evenings respectively on E-com products both on current and new versions of the software to ensure smooth shipment processing for 100% accurate manifest data. </font></p><p ><font face="Calibri, sans-serif">3. Evaluate customer needs, provide solutions and customise the E-com products (software and hardware) to meet the customer’s need, without compromising DHL’s standards and also providing customers value-added services. </font></p><p ><font face="Calibri, sans-serif">4. Provide support and solutions to the sales team, with regards to any E-com products, training and accompany Sales Team to customer sites for presentations if needed to provide the customer effective utilisation of our systems. Install account rates on Easy Ship systems for customers, upon requests from Sales. </font></p><p ><font face="Calibri, sans-serif">5. Select appropriate hardware for each site dependant on volume of shipments / revenue, after consultation with eShippng & Customer Solution Manager to ensure the most effective utilization of technology. </font></p><p ><font face="Calibri, sans-serif">6. Evaluate competitor’s shipment processing systems & products via direct on-site comparison with DHL products, feedback from customers and / or any other means of competitor intelligence to drive continuous improvement of our products & systems. </font></p><p ><font face="Calibri, sans-serif">7. Ensure that all systems are in good condition, upgraded, tested and functioning properly before deploying to customers to ensure smooth transition with minimal disruption to the user’s business. </font></p><p ><font face="Calibri, sans-serif">8. Work closely with the Area team, DZ IT and KUL/PRG team to develop solutions and processes or modifications to existing products to continually exceed customer’s expectations and strengthen DHL’S stronghold as a market leader in the Air Express Industry, by providing value-added service via E-com products and customised solutions. </font></p><p ><font face="Calibri, sans-serif">9. Ensure that the Electronic Service Directory file is updated at all sites within the the first 3 weeks of every quarter and new courier guides sent to SPS customers every quarter to ensure data accuracy. </font></p><p ><font face="Calibri, sans-serif">10. Check and ensure 100% manifest data return from all SPS sites, as it results in significant cost savings for DHL. </font></p><p ><font face="Calibri, sans-serif">11. Provide weekly reports on time as and when requested by the eShippng & Customer Solution Manager. </font></p><p ><font face="Calibri, sans-serif">12. Ensure that all our customers using the E-com products are provided efficient and excellent customer service as regards – Logging in of all support calls immediately and attending to them within 24 hours, being on call 24 hours a day even whilst managing the E-com Duty Manager roster every alternate month to attend to any critical system failures for timely restoration, ensure systems are working at all times and in case of breakdown prompt arrangements are made for replacement and the DHL customer server is up at all times so that the external customers can download/upload data files when required. </font></p><p ><font face="Calibri, sans-serif">13. Ensure that all mail shot requests from Sales are promptly actioned and proper manifesting is done to ensure timely and accurate data is available to the network. </font></p><p ><font face="Calibri, sans-serif">14. Assist the Billing team with reports from client systems to identify any discrepancies in billing so that corrective action (credit notes) can be taken immediately contributing to achievement of DOS targets. </font></p><p ><font face="Calibri, sans-serif">15. Conduct a six monthly audit of all client systems and update files for hardware count, serial and model numbers and track calibration of scales to secure control over our systems and also quick recovery in case of breakdowns. </font></p><p ><font face="Calibri, sans-serif">16. Organise quarterly meetings with Service Centre Managers and team leaders to discuss any sites identified by couriers as potential for automation or customers with recurring problems like miscodes, etc. so that corrective action can be taken promptly. </font></p><p ><font face="Calibri, sans-serif">17. Ensure e-Com objectives are met & report monthly to the E-com Manager. </font></p><p ><font face="Calibri, sans-serif">18. e-AWB Allocation Management: Constant allocation of e-AWB to new & existing customers. Ensure maximum utilization of country’s e-AWB’s range </font></p><p ><font face="Calibri, sans-serif">19. Daily review and action of CSV pre-print requests and their conversion to e-Customers </font></p><p ><font face="Calibri, sans-serif">20. e-uploads Service level maintenance in line with annual KPI's </font></p><p ><font face="Calibri, sans-serif">21. Provide on-job training to new e-Com Advisors with complete overview of e-Com department and its objectives. </font></p><p ><font face="Calibri, sans-serif">22. Ensure that the e-Com Advisor is able to conduct his daily activities. </font></p><p ><font face="Calibri, sans-serif">23. Assisting fresh e-Com Advisors in supporting customer special requirements, S/w Issues and customer support. </font></p><p ><font face="Calibri, sans-serif">24. Ensure all aspects of customer service in relation to Customers using DHL's eCom tools and promotion of eCom tools. </font></p><p ><font face="Calibri, sans-serif">25. Stock Management: Raise and follow-up orders, secure stocks, maintain re-order level and conduct inventory of the e-Com Store. </font></p><p ><font face="Calibri, sans-serif">26. Monitoring Manual waybills supplies & taking actions in line with the process in place at any given time. </font></p><p ><font face="Calibri, sans-serif">27. Active participation in selling, coordination & implementation of integration projects as assigned by the eShippng & Customer Solution Manager. </font></p><p ><font face="Calibri, sans-serif"><strong>3. KNOWLEDGE, SKILLS AND EXPERIENCE </strong></font></p><p ></p><ul><li><font face="Calibri, sans-serif">Possess a BAC + 3 or TS in computer science </font></li><li><font face="Calibri, sans-serif">Excellent written as well as verbal communication skills in English. </font></li><li><font face="Calibri, sans-serif">Must possess good IT experience (minimum 1 - 3 years) in a service related industry. </font></li><li><font face="Calibri, sans-serif">Must hold a degree / diploma in an IT discipline with excellent knowledge of IT skills like networking WAN & LAN, Microsoft applications, basic programming, and troubleshooting on Operating Systems. </font></li><li><font face="Calibri, sans-serif">A working knowledge of web development tools would be desirable. </font></li><li><font face="Calibri, sans-serif">Working knowledge in computer hardware & software, with a definite interest in helping customers benefit through the use of technology. </font></li><li><font face="Calibri, sans-serif">Aptitude to constantly update self of developments and innovations in an extremely volatile technical environment. </font></li><li><font face="Calibri, sans-serif">Ability to work independently even under pressure. </font></li><li><font face="Calibri, sans-serif">Deadline and target driven. </font></li><li><font face="Calibri, sans-serif">Excellent presentations skills. </font></li><li><font face="Calibri, sans-serif">Possess a valid DZ Driving licence. </font></li><li><font face="Calibri, sans-serif">Good planning and organizing skills. </font></li><li><font face="Calibri, sans-serif">Team Player </font></li><li><font face="Calibri, sans-serif">Possess high energy levels and enjoys challenge. </font></li><li><font face="Calibri, sans-serif">Ability to work effectively and build relationships with Internal as well as External DHL Customers. </font></li><li><font face="Calibri, sans-serif">Commercial attitude / business acumen. </font></li><li><font face="Calibri, sans-serif">Strong analytical & logical approach towards problem solving. </font></li></ul><p ><font face="Calibri, sans-serif"><br></font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"> </font></p><p ><font face="Calibri, sans-serif"></font></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul> <li><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Technical Salesperson</font></font></font></font></li><li><font dir="auto" ><font dir="auto" ><br></font></font></li><li><font dir="auto" ><font dir="auto" >To prospect for new clients and develop the business portfolio.</font></font></li> <li><font dir="auto" ><font dir="auto" >Advising clients on refrigeration and air conditioning solutions tailored to their needs.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare quotes and ensure the negotiation of commercial offers.</font></font></li> <li><font dir="auto" ><font dir="auto" >Conduct technical visits and monitor projects.</font></font></li> <li><font dir="auto" ><font dir="auto" >Collaborating with technical teams to ensure the proper execution of installations.</font></font></li> <li><font dir="auto" ><font dir="auto" >To ensure customer follow-up and loyalty.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Bac+2 Bac+3 in Climate Engineering, Electrotechnics, Electromechanics, Commerce or equivalent.</font></font></li> <li><font dir="auto" ><font dir="auto" >Minimum 1 year of experience in a similar position.</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of refrigeration and air conditioning equipment.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good business sense and good communication skills.</font></font></li></ul></div></section>